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<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for a Fleet New Technology Adviser at the <strong>Logistics Sup</strong><strong>port Center </strong><strong>in Amman, Jordan.</strong></p>
<p>The Fleet Technology Adviser guides fleet technical staff worldwide towards achieving a high level of maintenance and service standards and is the know-how leader for ICRC delegations on new transportation technologies.</p>
<p><strong><u>RELATIONSHIPS </u></strong></p>
<ul>
<li>Internally, interacts with Logistics Country managers, Finance and administration managers and Vehicle Fleet managers, workshop managers and mechanics in the delegations</li>
<li>Externally, interacts with manufacturers, technical and driving training centres, local authorities and their energy departments.</li>
</ul>
<p><strong><u>GENERAL DUTIES</u></strong></p>
<ul>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li>
<li>Understands and adheres to the ICRC Code of Conduct and Procurement Code of Ethics</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li>
<li>Respects and observes staff regulations and security rules at all times.</li>
<li>Represents the ICRC in a professional manner at all times.</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary</li>
<li>Advocate for a sustainable solution when possible and working in close contact with the GVA sustainability team.</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<p><strong>Technical support</strong></p>
<ul>
<li>Supports users by proposing technical solutions and providing the necessary training.</li>
<li>Centralize all the technical requests and liaise with the delegations to solve the issues.</li>
<li>Organize or upon request field visits,</li>
<li>Communicate with vehicle manufacturers' technical hubs for technical support when required.</li>
<li>Ensure that ICRC technicians have access to all specialized tools and manufacturer technical websites.</li>
<li>Create technical notes or repair manuals related to technical issues and share them worldwide.</li>
<li>Liaise with the delegations using Renault Trucks and proposes & organizes preventive or curative visits with the Renault Diagnostic Tool.</li>
<li>Advises technicians worldwide on troubleshooting and repairing both complex electrical and mechanical problems.</li>
<li>Provides the LOG Fleet/GVA & his Fleet New Technology colleague in Amman with the latest technical manuals needed in the field.</li>
</ul>
<p><strong>Technical Training</strong></p>
<ul>
<li>Organize or outsource Renault truck trainings globally and upon request,</li>
<li>Organize or outsource other manufacturer technical trainings for AFENG region (Truck, boat, lifting equipment etc.)</li>
<li>Organize or outsource trainings of the AFENG mechanics on new technologies (electric/hybrid vehicles).</li>
<li>Act as global administrator for ELECTUDE e-learning. Monitor and support trainees. Update frequently Vehicle fleet managers trainees’ evolution.</li>
</ul>
<p><strong>Driving and operation Training</strong></p>
<ul>
<li>Organize or outsource Truck defensive/off-road, Lifting equipment operation and boat handling trainings</li>
<li>Set and monitor ICRC standards minimum requirement for in-house and outsourced trainings,</li>
<li>Acts as global administrator for Truck defensive/off-road, Lifting equipment operation and boat handling trainings. Register trainings and monitor certification</li>
</ul>
<p><strong>Diagnostic Tools</strong></p>
<ul>
<li>Keep the AFENG diagnostic tools inventory list up to date and makes sure all the diagnostic tools are registered, in working condition and updated properly.</li>
<li>Organize or outsource trainings for mechanics on all the diagnostic tools available in AFENG region and supervises their use.</li>
<li>Liaise and guide the delegations in the choice of purchase of diagnostics or specialized tools.</li>
</ul>
<p><strong>New technologies</strong></p>
<ul>
<li>Follows up the latest technologies in relation to vehicle fleet needs worldwide</li>
<li>Proposes processes and structural changes related to vehicle service when required.</li>
<li>Assume and organize implementing fleet environmental solutions and future vehicle innovations. (i.e. Hybrid / electric / solar).</li>
</ul>
<p><strong><u>ADDITIONAL DUTIES</u></strong></p>
<ul>
<li>Follows up on all work-related messages and correspondence with the relevant contacts and departments</li>
<li>Is aware of the delegation’s objectives and has a good knowledge of the Movement and other contacts relevant to the position</li>
<li>Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image</li>
<li>Takes responsibility for their own professional learning and development</li>
<li>The employee may be asked to perform duties and tasks not covered in this job description as well as to provide support to other departments when necessary</li>
</ul>
<ol >
<li><strong>Reporting</strong></li>
</ol>
<p>Writes visit reports after each support mission.</p>
<p>After each training, writes summary report with feedback and recommendations.</p>
<p>Provides contributions to technical reports when required.</p>
<ol >
<li value="2"><strong>Administration – Finance</strong></li>
</ol>
<p>Knows, applies and complies with all the administrative procedures linked to his work (financial procedures, time reporting, budget follow up …etc)</p>
<p>Keeps training files up to date at all times</p>
<ol >
<li value="3"><strong>Information</strong></li>
</ol>
<p>Informs his supervisor about dysfunctions in the daily work and report anything abnormal referring to a delegation to the RVFM / AM Fleet support technical manager</p>
<p>Has a proactive approach and participates to a constructive dialogue with the delegations (shares propositions, difficulties, experiences, constraints).</p>
<p><strong><u>PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED</u></strong></p>
<ul>
<li>Relevant Degree from a recognized university,</li>
<li>Mechanical and electrical engineering degree in industrial vehicle technology,</li>
<li>Minimum experience of 5 years as Industrial vehicle mechatronic, Lifting equipment and boats experience as an asset,</li>
<li>Experience in an international organization or NGO is an asset</li>
<li>Excellent command of written and spoken English <strong>(Knowledge of French is an asset),</strong></li>
<li>Advanced computer skills (Word, Excel, Power Point), with experience in asset management ERPs</li>
<li>Certificate of good conduct,</li>
<li>Valid truck driving license mandatory, forklift and/or boat certification is an asset,</li>
<li>Precise, rigorous with high sense of confidentiality and integrity,</li>
<li>Strong negotiation and communication skills,</li>
<li>High organizational and analytical skills,</li>
<li>Able to work efficiently under pressure with minimum supervision,</li>
<li>Independent with sense of responsibility and initiative,</li>
<li>Strong team leadership skills and supervision experience is an asset,</li>
<li>Able to develop and sustain a network of key contacts.</li>
<li>Expected to travel regularity in various countries</li>
</ul>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: 12<sup>th</sup> October 2026, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before 12<sup>th</sup> October midnight.</li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a cover letter and resume in English will be considered.</li>
<li>The salary range is between 1,725 – 2,041 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants.</strong> However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<p><strong>We encourage applications from people with disabilities.</strong> We are committed to providing an inclusive and accessible recruitment process and to creating a workplace where everyone can contribute and thrive.</p>
<p>The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of RADAR/Manual approach control operations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Graduate of an approved DoD or FAA ATC course.</li><li>Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility. Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations. Shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li><li>Ability to obtain and maintain a US CENTCOM Medical Exam</li><li>Must have or be able to obtain/maintain a US Government Secret Security Clearance. NOTE: US Citizenship is required to obtain a Secret Clearance.</li></ul>
<p>Essential Responsibilities: The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of RADAR/Manual approach control operations.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Position Knowledge, Skills, and Abilities Required: Graduate of an approved DoD or FAA ATC course. Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility. Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations. Shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent. Ability to obtain and maintain a US CENTCOM Medical Exam Must have or be able to obtain/maintain a US Government Secret Security Clearance. NOTE: US Citizenship is required to obtain a Secret Clearance.</p>
<p><strong>Organisation Background</strong></p>
<p>Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of <a href="http://www.ngosafety.org/services">free services</a>, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training. </p>
<p>INSO provides daily support to more than 1200 NGOs operating in 16 of the world’s most insecure countries. INSO is headquartered in The Hague, Netherlands - the international city of peace and justice.</p>
<p><strong>INSO Palestine</strong></p>
<p>INSO Palestine launched in 2024 in response to the ongoing crisis in the Occupied Palestinian Territories (oPT). Based in Amman, Jordan with staff present in the West Bank and Gaza, this new programme will support NGOs providing much-needed humanitarian assistance amid a complex safety and access environment. The team harnesses data and insights to provide timely analysis and coordination services to assist humanitarians navigating significant risks to staff and beneficiaries. As part of the INSO Palestine team, you will be playing an active and impactful role in assisting the delivery of aid to people in significant need. </p>
<p><strong>Overall Purpose of Role:</strong></p>
<p>Acting as the primary assistant to the Country Administration Manager (CAM), the Operations Officer will support in carrying out INSO operations including (but not limited to) HR, logistics, procurement, admin tasks, and functions. The position will as part of the Operations team.</p>
<p><strong>Main Duties and Responsibilities:</strong></p>
<p><strong>Logistics & </strong><strong>Procurement:</strong></p>
<ul>
<li>Assist supervisor in procurement activities, in collaboration with Operations and Program teams</li>
<li>Ensure the procurement process is as per the SOPs, with proper documentation supporting all the purchases</li>
<li>Assist with identification of suitable vendors, collection of price quotes, documentation of procurement process, and management of electronic and paper procurement files</li>
<li>Responsible for circulating RFQs, preparing bid analysis, and issuing purchase orders</li>
<li>Coordinate all logistical arrangements for project-related events, workshops, seminars, and other training activities</li>
<li>Responsible for managing & preparing service level agreements for the smooth running of project activities</li>
<li>Help manage and administer office resources, including office space, assets including laptops, other related office systems and equipment.</li>
<li>Maintain and update CO inventory list as per INSO requirements and submit quarterly reports.</li>
<li>Ensure all assets are tagged and keep record of movement of assets.</li>
<li>Ensure physical verification is done on a bi-annual basis.</li>
<li>Monitoring of vehicle movement through vehicle log sheet</li>
</ul>
<p><strong>Administration:</strong></p>
<ul>
<li>Manage travel arrangements, including staff air tickets, transport, and accommodation for business purposes</li>
<li>Support the organization of team events (meetings, workshops, etc.).</li>
<li>Maintains a central filing system for required documents and forms.</li>
<li>Support the development and systematic management of internal policies and their implementation across INSO operations</li>
<li>Organize and process purchase requests, quotations, purchase orders, and goods received notes and submit to finance for payment.</li>
<li>Help conduct compliance checks, donor due diligence, and other regulatory responsibilities.</li>
<li>Fulfill other administrative functions as required</li>
</ul>
<ul>
<li>Organize flight bookings for all staff and goods, and ensure all staff and goods have proper documentation before travelling</li>
<li>Have good working relationship with flight partners such as UNHAS and local travel agents for Commercial Flights</li>
<li>Ensure all invoices are sent on time for payment from our flight partners.</li>
</ul>
<p><strong>Human Resource:</strong></p>
<ul>
<li>Assist with long-term and short-term recruitment needs for INSO</li>
<li>Ensure all staff files are maintained</li>
<li>Ensure all trackers and databases are up-to-date and readily available for management information.</li>
<li>Assist with the identification, selection, recruitment, training, and orientation of new staff members</li>
<li>Support with Cezanne where needed</li>
<li>Ensure timesheets are up to date</li>
<li>Follow up with work and residency permits for international staff</li>
<li>Handle social security procedures and follow up</li>
<li>Be the focal point for the health insurance provider</li>
</ul>
<p><strong><u>PERSON SPECIFICATION</u></strong></p>
<p><strong>Knowledge, Skills and Experience</strong></p>
<p><em>Essential:</em></p>
<ul>
<li>A Degree in Business Administration, Supply chain, HR, Logistics, or relevant field.</li>
<li>Excellent English and local language skills, both written and verbal.</li>
<li>Minimum 3 years of relevant work experience, preferably with NGOs.</li>
<li>Proficient in Microsoft Office tools.</li>
<li>Attention to detail and ability to multitask</li>
<li>Knowledge of PA (Palestinian Authority) regulations, especially labour law and NGO registration procedures</li>
</ul>
<p><em>Nice to Have:</em></p>
<ul>
<li>Other language skills.</li>
<li>Open-mindedness and self-confidence.</li>
<li>Acceptance and understanding of humanitarian principles.</li>
<li>Strong ethics, with ability to manage confidential data.</li>
<li>High degree of autonomy.</li>
</ul>
<p><strong>Personal Attributes</strong></p>
<ul>
<li>Confidentiality, integrity, and a sense of conflict-of-interest prevention.</li>
<li>Self-motivation, courtesy, and humility.</li>
<li>Team spirit and good management of interpersonal relationships.</li>
<li>Know how to plan and organize your work.</li>
<li>Be flexible, dynamic, know how to propose initiatives.</li>
<li>Be able to work under pressure.</li>
<li>Effective communicator.</li>
<li>Capacity to work in multicultural environments.</li>
</ul>
<p><strong>How to apply </strong></p>
<p>Please submit the following documents in English to <strong><a href="mailto:jobs@pal.ngosafety.org">jobs@pal.ngosafety.org</a> </strong>and reference “<strong>Operations Officer</strong>” in the subject line. </p>
<ul>
<li>Cover Letter specifying how you meet the mandatory requirements, your motivation for applying, and what you hope to bring to INSO</li>
<li>Updated CV. </li>
</ul>
<p>Please note that the application closing date is 12/10/2026 Do not send any additional information. Only short-listed candidates will be contacted.<strong> </strong></p>
<p><strong>Applications will be reviewed on a rolling basis. </strong></p>
<div ><strong>Please note that applications will be considered only if submitted via email. Applications submitted through Akhtaboot will not be reviewed.</strong>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Description</span><br><span></span><p><span>MedNet Jordan is one of the leading managed care service organizations that caters to healthcare needs. We are currently seeking to hire a <strong>Senior Network Officer</strong> (on <strong>Hybrid working modules</strong> basis) with the following tasks and responsibilities:</span><br></p><br><p><span><span>·</span></span><span>Expansion of the network access modules (Geographically, Service / Specialty mix, Innovation in network access).</span></p><br><p><span><span>·</span></span><span>Train the health care service provider’s staff on product’s offerings to ensure the effective achievement of defined managed health care objectives and optimal customer satisfaction.</span></p><br><p><span><span>·</span></span><span>Communicating the network access modules to the clients (Internal and external) in an understandable and structured manner.</span></p><br><p><span><span>·</span></span><span><span>Maintaining and reviewing </span></span><span><span>internal and</span></span><span><span> on-going benchmarks of MedNet’s </span></span><span><span>medical </span></span><span><span>network.</span></span></p><br><p><span><span>·</span></span><span><span>Maintaining MedNet’s network competitiveness by expanding the network access locally as required by business needs.</span></span></p><br><p><span><span>·</span></span><span><span>Conducting provider credentialing</span></span><span><span> a</span></span><span><span>nd new provider tariff negotiations. </span><span>Lead the identification, selection, evaluation, negotiation, contracting and re - contracting process of health care service providers within the established corporate guidelines to ensure that all services are provided cost efficiently in accord to defined quality standards and procedures ensuring optimum protection for business interest.</span></span></p><br><p><span><span>·</span></span><span><span>Handling provider requests for tariff revisions to ensure a continued and sustained competitive edge to MedNet.</span></span></p><br><p><span><span>·</span></span><span><span>Study and prepare the needed requirement to evaluate provider’s reconciliation requests.</span></span></p><br><p><span><span>·</span></span><span><span>Conduct trainings and orientation programs to health care service provider in an efficient manner and as per need.</span></span></p><br><p><span><span>·</span></span><span><span>Establish and maintain excellent relationship with </span><span>health care service providers.</span></span></p><br><p><span><span>·</span></span><span><span>Manage all </span><span>health care service provider r</span><span>equests.</span></span></p><br><p><span><span>·</span></span><span><span>Ensuring information related to the provider network is accessible to end-users.</span></span></p><br><p><span><span>·</span></span><span><span>Deliver training to new staff members in order to improve their knowledge and ensure their professional development.</span></span></p><br><p><span><span>·</span></span><span><span>Support the manager in reviewing and evaluation of provider performance against benchmarks/ established performance standards and ensure timely development of performance reports in order to keep the decision makers informed about network performance while recommending areas of improvement to enhance service levels.</span></span></p><br><p><span><span>·</span></span><span><span>Ensure functional relationship between internal departments and the network team and high level of communication and efficient & timely transfer of information takes place during operations.</span></span></p><br><p><span><span>·</span></span><span><span>Assist in identify opportunities for continuous improvement of the network development, operations management, systems, processes, and practices.</span></span></p><br><p><span><span>·</span></span><span><span>Follow and implement all Network’s department policies and procedures to ensure that all relevant procedural requirements are fulfilled while delivering a quality, cost-effective service.</span></span></p><br><p><span><span>·</span></span><span><span>Support the network manager in the maintenance of monthly statistical reports to facilitate benchmarking and the performance management of network operations for management decision making</span></span></p><br><p><span><span>·</span></span><span><span>Liaison with all operational departments on health care service provider’s queries.</span></span></p><br><br> <br> <span>Qualifications</span><br><span></span><p><span><strong>Your Profile</strong></span></p><br><p><span><span>-</span><span>BA in Nursing, Pharmacy, General Medicine, or any related field.</span></span></p><br><p><span><span>-</span><span>From 4-7 years of experience in working in TPA/Medical Insurance sector.</span></span></p><br><p><span><span>-</span><span>Very good Knowledge of medical terminology.</span></span></p><br><p><span><span>-</span><span>Good knowledge in local healthcare services system is a plus.</span></span></p><br><p><span><span>-</span><span>Good knowledge and experience in Coding is a plus.</span></span></p><br><p><span><span>-</span><span>Good interpersonal and negotiation skills.</span></span></p><br><p><span><span>-</span><span>Excellent written and verbal communication skills.</span></span></p><br><p><span><span>-</span><span>Strong planning and organizational skills.</span></span></p><br><p><span><span>-</span><span>Analytical and problem solving skills.</span></span></p><br><p><span><span>-</span><span>Ability to handle stress.</span></span></p><br><p><span><span>-</span><span>Computer literacy (MS Office, Excel, PowerPoint)</span></span></p><br><p><span><span>-</span><span>Jordanian Driving license & have a car.</span></span></p><br><p><span><span>-</span></span><span><span>Willingness to travel extensively locally and internationally.</span></span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b><span>About the Job <span> </span></span></b></p>
<p><span>The Cargo Commercial Senior Officer supports the daily cargo booking and sales activities by coordinating shipment reservations, assisting customers and freight agents, and maintaining accurate booking records. The role supports cargo capacity utilization, follows up on customer inquiries, and contributes to delivering reliable cargo services.<b></b></span></p>
<p><b><span>Main Duties </span></b></p>
<p><span><span>·<span> </span></span></span><span>Receive and process cargo booking requests and inquiries from agents, including airway bill details, weight, number of parcels, dimensions, destination, delivery date, and commodity details, after confirming aircraft capacity availability and updating all required information in the cargo system. </span></p>
<p><span><span>·<span> </span></span></span><span>Handle customer calls and process valuable shipment bookings, ensuring accurate data entry into the cargo system and confirming reservations based on available flight capacity. </span></p>
<p><span><span>·<span> </span></span></span><span>Communicate available cargo capacity on freighter and passenger aircraft to agents, outstations, and handling agents for sales opportunities. </span></p>
<p><span><span>·<span> </span></span></span><span>Coordinate and manage offloaded cargo arrangements by securing the earliest available flights and notifying concerned parties through email with offloading reasons and forwarding details. </span></p>
<p><span><span>·<span> </span></span></span><span>Support achieving cargo sales revenue targets and annual commercial objectives. </span></p>
<p><span><span>·<span> </span></span></span><span>Maintain regular communication and follow-up with agents, freight forwarders, potential customers, and cargo outstations through calls and sales activities. </span></p>
<p><span><span>·<span> </span></span></span><span>Monitor cargo volumes on incoming flights and support initiatives to improve sales performance on low-volume routes. </span></p>
<p><span><span>·<span> </span></span></span><span>Coordinate with cargo handling outstations and maintain daily communication with Royal Jordanian suppliers. </span></p>
<p><span><span>·<span> </span></span></span><span>Support mail and courier sales activities while ensuring on-time performance. </span></p>
<p><span><span>·<span> </span></span></span><span>Monitor market trends and competitors' services to support improving Royal Jordanian cargo services and increasing sales opportunities. </span></p>
<p><span><span>·<span> </span></span></span><span>Identify potential markets and business opportunities to enhance cargo sales channels.</span></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p ><span><span>·<span> </span></span></span><span>Proficiency in English language.</span></p>
<p ><span><span>·<span> </span></span></span><span>Strong communication and interpersonal skills. </span></p>
<p ><span><span>·<span> </span></span></span><span>Customer Service skills.</span></p>
<p ><span><span>·<span> </span></span></span><span>Safety and security consciousness.</span></p>
<p ><span><span>·<span> </span></span></span><span>Good organizational and time management skills </span></p>
<p ><span><span>·<span> </span></span></span><span>Proficiency in Microsoft Office.</span></p>
<p ><span><span>·<span> </span></span></span><span>Teamwork and ability to work under pressure.</span></p></div>
<p> </p>
<h2>Médecins Sans Frontières (MSF)</h2>
<h2>is recruiting for its main office in <strong>Amman </strong>a </h2>
<h2> </h2>
<h2><strong><span > Liaison Officer</span></strong></h2>
<p> </p>
<p> </p>
<p> </p>
<p>CONTEXT</p>
<p>Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed or political affiliation. Médecins Sans Frontières is seeking a Liaison Officer for its Protocol Office in Amman.</p>
<p> </p>
<p>SCOPE OF RESPONSIBILITIES</p>
<ul>
<li>As per the Head of Protocol Office guidance, ensure that all <strong>MSF</strong> staff and their dependents has applied and obtained on time any visa, residency, travel or working permits in the mission country according to needs, and keep information on legal, administrative procedures.</li>
<li>Initiate and follow-up the procedures before local authorities that <strong>MSF</strong> need in order to import goods from any country, and assist the mission in following these procedures, in cooperation with the HoPO.</li>
<li>Follow up clearances of <strong>MSF</strong> cargos and keep the PO and the mission informed about any possible planned or extraordinary needs.</li>
<li>Prepare, draft, and review correspondences, letters, requests, and applications for local authorities and stakeholders.</li>
<li>Establish and maintain professional contacts with relevant authorities, depending on the context and the needs of the PO and the mission.</li>
<li>Ensure, together with the HoPO and the relevant MSF section that all <strong>MSF</strong> activities are running lawfully and in full compliance with the Host Country Agreement (HCA) in all administrative or customs related issues, and keep the HoPO informed about any possible risks or problems.</li>
<li>Identify key/ new trends or changes of semi/ governmental/ administrative procedures and share with the HoPO.</li>
<li>Ensure that no illegal money is paid to any authorities or any individual, promoting and sharing <strong>MSF</strong> principles and values at all levels.</li>
<li>Keep all documentation and files updated, properly filed and easily accessible for the internal users.</li>
</ul>
<p > </p>
<p ><strong>Context Specific Accountabilities:</strong></p>
<ul>
<li>Update the PO archives, ensure all documents are properly scanned and filed.</li>
<li>Drives for the PO officials, MSF staff, and visitors as advised by the HoPO to finalize work related procedures..</li>
<li>Delivery and collection of mail, documents and other items.</li>
<li>Ensures cost-savings through proper use of vehicle through accurate maintenance of daily vehicle logs, provision of inputs to preparation of the vehicle maintenance plans and reports.</li>
<li>Ensures proper day-to-day maintenance of the assigned vehicle through timely minor repairs, arrangements for major repairs, timely changes of oil, check of tires, brakes and water levels, car washing, etc so that the vehicle is kept clean and in good running condition at all times.</li>
<li>Ensures proper use of vehicle maintenance plans and assistance in preparing vehicle history report.</li>
<li>Ensures availability of all the required documents/supplies including vehicle insurance, vehicle registration, vehicle logs, office directory, map of the city/country, first aid kit, and necessary spare parts in the assigned vehicle.</li>
<li>Keeps track of insurance and other tax formalities.</li>
<li>Ensures that the steps required by rules and regulations are taken in case of involvement in an accident.</li>
<li>Regular commuting/driving to work areas and Jordanian governorates.</li>
</ul>
<ul>
<li>Initiate and follow up on the working/travel (visas)/residence permits, clearances and exemptions applications before the relevant local authorities</li>
<li>Authenticate requests, correspondences, letters, permits, and licenses from relevant local authorities.</li>
<li>Accompany the PO team, and expatriates from MFS team as advised by the HoPO. Submit and follow-up on applications before local authorities, and embassies, and collect the mail on daily basis or as advised by the HoPO.</li>
<li>Carry out daily routines at respective Ministries and public authorities (MoI, MoL, MoFA, MoSD, police stations, municipalities, embassies, etc).</li>
<li>Perform other duties as required by the HoPO.</li>
</ul>
<p > </p>
<p>PROFILE</p>
<table border="1" cellpadding="0" cellspacing="0" width="100%">
<tbody>
<tr>
<td >
<p > </p>
<p ><strong>Education</strong></p>
<p > </p>
</td>
<td >
<p> </p>
<ul>
<li>Secondary education is essential. University degree is preferable. Administration or communication related studies desirable.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><strong>Experience</strong></p>
</td>
<td >
<ul>
<li>Essential previous experience (as Liaison Officer) of at least two years in related relevant positions, in MSF or other NGOs.</li>
<li>Valid driver’s license with a safe driving record.</li>
<li>Knowledge of driving rules and regulations, chauffeur protocol and courtesies, local roads and conditions.</li>
<li>Skills in minor vehicle repairs.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><strong>Languages</strong> </p>
</td>
<td >
<p >Arabic – English</p>
</td>
</tr>
<tr>
<td >
<p ><strong>Knowledge</strong></p>
</td>
<td >
<ul>
<li>Very good writing/typing skills.</li>
<li>Essential computer literacy (word, excel and internet)</li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><strong>Competencies</strong></p>
</td>
<td >
<ul>
<li>Results L1</li>
<li>Teamwork L1</li>
<li>Flexibility L1</li>
<li>Commitment L1</li>
<li>Service L1</li>
<li>Stress Management L2</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p><strong>WORK LOCATION</strong>: Amman, Shmeisani - Jordan</p>
<p><strong>CONTRACT</strong>: 6 months fixed-term contract (extendable) – full-time 100%</p>
<p > </p>
<p><strong>Interested applicants should submit their application in English containing</strong></p>
<p> Curriculum Vitae</p>
<p> Covering Letter explaining their motivation and describing their qualification for the position.</p>
<p >No later than the <span dir="RTL">/</span>October 11<sup>th</sup>, 202<span dir="RTL">6</span> in Akhtaboot website</p>
<p><strong>MSF promotes the inclusion of women and people with disabilities</strong><strong><em>.</em></strong></p>
<p>Only candidates who meet the requirements will be contacted via email.</p>
<p> </p>
<p><strong>Notice:</strong> No monetary transactions, no demands for favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the hiring of a candidate who has benefited from such acts. All such illicit demands may be pursued through the judicial system.</p>
<div class="job-info" >
<h3 >Community Engagement Officer- Maternity Cover (INT11678)</h3>
<div class="jobValues" >
<div class="posdescriptionPropertyBox" >
<ul class="jobSum" >
<li class="jobSumItem SumItem_codelist5value" >
<div class="jobSumLabel" >Location
<p>AJi Group is seeking a dedicated and organized Personnel Officer to join our team in Amman, Jordan. The ideal candidate will be responsible for supporting the HR department in various personnel-related functions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration or a related field.</li><li>0-2 years of relevant work experience in personnel or administration.</li><li>Good knowledge of Microsoft Office Suite (Word, Excel, Outlook).</li><li>Basic understanding of Jordanian labor law and regulations.</li><li>Basic knowledge of Menaitech or similar HR solutions software.</li><li>Strong communication and organizational skills.</li><li>Attention to detail and ability to handle confidential information professionally.</li><li>Good command of English, both written and spoken.</li></ul>
</span></i></b></span></span></p>
<p align="center" dir="RTL" ><b><span ><span >مطلوب </span></span></b><b><span ><span >موظف موارد بشرية وإدارية </span></span></b><b><span ><span dir="LTR" >HR & Admin Officer</span></span></b><b><span ><span dir="LTR" ></span></span></b></p>
<p dir="RTL" ><span >شركة تعمل في مجال تكنولوجيا المعلومات مقرها في عمان بحاجة الى تعيين" موظف موارد بشرية وإدارية <span dir="LTR" >HR & Admin Officer<span > " للعمل ضمن كادرها<span dir="LTR" >.</span></span></span></span></p>
<p dir="RTL" ><b><span ><span >المهام والواجبات التفصيلية:</span></span></b></p>
<p dir="RTL" ><span >-<span >Â <span >إعداد ملفات الموظفين والتأكد من أن جميع الوثائق المطلوبة يتم تسجيلها وتحديثها.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >حفظ مستندات الموارد البشرية في <span >ال<span >ملفات اللازمة (الأرشفة وتنظيمها).</span></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >خبرة في استخدام نظام <span dir="LTR" >Mena ITech<span >.</span></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >معرفة جيدة في اعداد الرواتب الشهرية للموظفين<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >معرفة في قانون العمل والعمال الأردني وقانون الضمان الاجتماعي وقانون ضريبة الدخل.</span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >الالمام بإجراءات التعيينات والتوظيف.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >تزويد الإدارة بتقارير الموارد البشرية الشهرية اللازمة.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >إجراء تحقيقات الموارد البشرية مع الموظفين المعنيين.</span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >معرفة جيدة في ادارة اعمال الشؤون الإدارية الخاصة بالشركة.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><b><span ><span >المهارات والمتطلبات</span></span></b><span >: <span dir="LTR" ></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >شهادة البكالوريوس في إدارة موارد بشرية أو أي تخصص ذو علاقة بطبيعة الوظيفة.</span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >خبرة عملية من 1-3 سنوات<span dir="LTR" >.</span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >الإلمام بقانون العمل والعمال الأردني، وقوانين الضمان الاجتماعي وضريبة الدخل وما يلزم من تشريعات قانونية.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >القدرة على العمل تحت الضغط<span dir="LTR" >.</span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >القدرة على التعامل مع الاخرين والصبر عند الحاجة<span dir="LTR" >.</span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >مهارات استخدام تطبيقات الحاسوب <span dir="LTR" >Microsoft office<span > (<span dir="LTR" >Word, Excel,<span >)<span dir="LTR" >.</span></span></span></span></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >المهارات التحليلية<span dir="LTR" >.</span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >اللغة العربية بمستوى ممتاز (كتابة ومحادثة وقراءة).<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >اللغة الإن<span >جليزية بمستوى جيد (كتابة ومحادثة وقراءة).<span dir="LTR" ></span></span></span></span></span></p>
<p align="center" dir="RTL" ><b><span >على الراغبين بالتقدم لهذه الوظيفة، يرجى إرسال السيرة الذاتية</span></b><span ></span></p>
<p align="center" dir="RTL" ><b><span dir="LTR" ><a href="mailto:info@soltekme.com">info@soltekme.com</a></span></b></p>
<h1 ><span >Chief Executive Officer (CEO)</span></h1>
<h2 ><span >About the company</span></h2>
<div ><span >We are a leading digital health company in Jordan, playing a key role in the country’s healthcare transformation through technology and innovative digital health solutions. As we continue to evolve and implement our five-year strategy, we are focused on strengthening our organizational capabilities, leveraging technology, data, and AI, and creating sustainable value across the healthcare sector.</span>
</span></i></b></span></span></p>
<p ><span >A leading Industrial Group located in Amman has the following vacancy as per the following skills and experience requirements:</span></p>
<p align="center" ><b><span ><span >Procurement </span></span></b><b><span ><span >Engineer/ Officer<span ></span></span></span></b></p>
<p ><span >BCs in Engineering<span > or any related field.<span ></span></span></span></p>
<p ><span >Two years<span > of experience in Procurement/ Supply Chain<span ></span></span></span></p>
<p ><span >Analytical skills/ Problem-Solving/<span > <span >Dynamic.</span></span></span></p>
<p ><span >English/ Excel/ & MS Office.</span></p>
<p align="center" ><span >Qualified candidates should send their CVs with the job title by e-mail to</span></p>
<p align="center" ><b><span ><a href="mailto:vacancies111@yahoo.com"><span >vacancies111@yahoo.com</span></a></span></b><span ></span></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Managing relationships with premium segment clients by adhering to the highest standards of service quality, responding to their inquiries, and processing their transactions with the required speed and efficiency — all with the aim of strengthening the relationship with them and attracting new clients from this segment.<br> Additionally, promoting the bank's services and products, including new offerings, and explaining them in a clear, accurate, and professional manner in order to increase the bank’s sales and achieve the desired objectives.<br> University degree in administrative sciences, banking, or any related field.<br> Practical experience of no less than 3 years in sales management and customer service.<br> Practical experience with CRM-CX systems.<br> Knowledge of the English language.<br> Thorough knowledge of the bank’s services, products, and approved programs.<br> Good knowledge of policies and procedures governing work and their updates (both internal and external).<br> Proficiency in using computers and working with various applied systems.<br> Skills in direct selling, cross-selling, and relationship management.<br> Time management skills.<br> Analytical skills.<br> Ability to negotiate and persuade.<br> Ability to motivate and work in a team spirit.<br> Politeness and good manners.<br> Ability to understand clients’ needs.<br> Ability to plan, implement, and manage educational workshops related to sales and services.<br> Ability to handle and resolve customer complaints within authorized limits.<br> Verbal communication skills and the ability to interact with others (internal and external clients).<br> Ability to handle work pressure.<br> Responsibilities: Welcomes premium clients, understands their requests and needs for the bank’s services and products, and works to fulfill them efficiently with the highest levels of service within defined standards.<br> Responds to their inquiries in a way that reflects positively on the bank and ensures building good, long-term relationships to guarantee their ongoing business with the bank.<br> Markets all the bank’s services and products, including new ones, to premium clients and explains them clearly, professionally, and accurately to increase the bank’s sales of these services and products and achieve objectives.<br> Implements the external and internal sales plan to acquire new clients in the premium segment.<br> Conducts regular field visits to current and targeted clients to open new communication channels and attract a new client base, contributing to the growth of the bank’s portfolio in both assets and liabilities.<br> Studies credit facility requests submitted by portfolio clients, verifies completeness of data and necessary information, ensures compliance with conditions and approved credit policy, checks completeness of documents, records recommendations, and forwards them to the direct supervisor.<br> Manages relationships with premium clients within the portfolio and works on developing and providing high-quality service through various bank service channels, including cross-selling and after-sales services.<br> Receives requests (including client requests) through the CRM-CX system or related forms for: Opening new and additional accounts and related tasks and modifications, including linked accounts.<br> Requests for issuing balance certificates, interest, and commissions.<br> Requests for subscription, rental, renewal, and cancellation of safety deposit boxes.<br> Requests for credit cards, Visa Electron, prepaid cards, and electronic services.<br> Requests for opening, renewing, and canceling deposits and certificates of deposit on the banking system.<br> Requests for standing orders and instructions.<br> Requests for transfers between accounts.<br> Requests for personal loans (personal advances, car financing, housing loans).<br> Requests for power of attorney.<br> Requests for special conditions.<br> Receives checkbook requests and inputs them into the automated system.<br> Issues and executes transfers on the automated system.<br> Updates premium clients’ data.<br> Follows up on the execution of premium segment transactions by the relevant departments, ensures completion of all documents and rectification of transaction errors, reviews pending (unexecuted) transactions, and identifies reasons for non-execution to ensure processing and protect the bank’s rights.<br> Collects various information about premium clients and updates their data in coordination with relevant departments to maintain accurate and up-to-date information for communication and to identify potential sales opportunities.<br> Monitors and promotes premium client services and encourages clients to develop their relationship with the bank to increase profitability for this segment.<br> Handles telephone and verbal inquiries from premium clients and provides solutions to problems that may arise during transaction processing as quickly as possible to facilitate service delivery.<br> Follows up on any feedback or suggestions from clients and takes them into consideration to strengthen relationships.<br> Ensures compliance with audit, regulatory, and anti-money laundering requirements, conducts “Know Your Customer” reviews, and assesses risks related to onboarding new clients.<br> Works closely with branch/area managers and the segment development unit to build a selected premium client base, ensuring increased bank profitability and achievement of required performance indicators.<br> Proposes, in coordination with relevant parties, modifications to bank products and services and contributes to proposing new competitive products based on feedback received from clients of various targeted products.<br></span> </div>
<p>An FMCG company in Al-Qastal, Jordan, is seeking an IT officer with 2-3 years of experience to join their team. The successful candidate will be expected to provide technical support and maintain the organization's IT infrastructure.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications:</strong><br>Bachelor's degree in Information Technology, Computer Science, or a related field.<br>2 3 years of experience in IT support, help desk, or system administration roles.<br><br><strong>Technical Skills:</strong><br>Strong knowledge of:<br>Windows 10 and Windows 11<br>Windows Server<br>Active Directory<br>Microsoft 365<br>TCP/IP, DNS, and DHCP<br>Basic SQL<br><br><strong>Experience requirements</strong><br>Hands-on experience in network troubleshooting and support.<br>Experience installing, configuring, and maintaining computer hardware, software, and operating systems.<br>Familiarity with printers, scanners, and other peripheral devices.<br><br><strong>Soft Skills:</strong><br>Strong troubleshooting, analytical, and problem-solving skills.<br>Excellent communication and interpersonal skills.<br>Ability to work independently while collaborating effectively within a team environment.<br>Strong organizational skills with the ability to manage multiple tasks and prioritize effectively</p>
<p>We are seeking a detail-oriented Compliance Officer to ensure the company's compliance with applicable laws, Central Bank regulations, AML/CFT requirements, FATCA, and internal policies. The successful candidate will monitor compliance activities, assess regulatory risks, prepare regulatory reports, support audits, and promote a strong compliance culture across the organization. Key Responsibilities Monitor compliance with regulatory requirements, internal policies, AML/CFT, and FATCA. Review customer transactions and investigate suspicious activities. Prepare and submit regulatory reports and disclosures on time. Conduct compliance reviews and identify areas for improvement. Support internal and external audits and follow up on corrective actions. Deliver compliance awareness and training programs. Handle regulatory requests and customer complaints in accordance with company policies.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Finance, Banking, Law, or a related field.</li><li>Minimum 3 years' experience in banking or financial services, including 1 year in Compliance .</li><li>Good knowledge of AML/CFT, FATCA, and Central Bank regulations.</li><li>Strong analytical, communication, and organizational skills.</li><li>Proficiency in English and Microsoft Office applications.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a customer-focused and detail-oriented Logistics officer to join our team. The successful candidate will be responsible for managing the customer journey from start to finish, ensuring efficient coordination of logistics operations, timely communication, and excellent service for both local and international clients. The ideal candidate will be organized, proactive, and capable of handling multiple tasks in a fast-paced environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-5 years of experience in logistics, freight forwarding, supply chain, or a related field</li><li>Strong communication and customer service skills</li><li>Excellent organizational and problem-solving abilities</li><li>Ability to manage multiple shipments and priorities simultaneously</li><li>Proficiency in Microsoft Office applications</li><li>Ability to work effectively in a dynamic, fast-paced environment</li></ul><p></p></section>
<p>Starting position: 15/10/2026<br>
<br>
Duration : Fixed-term Contract (12 Month Duration)<br>
<br>
Rate of activity : 100%<br>
<br>
Place of work : MENA Regional Office - Amman, Jordan<br>
<br>
Deadline for applications: Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.</p>
<p>Context :<br>
<br>
Terre des hommes Lausanne (Tdh), Switzerland’s largest children’s rights organization, maintains a strong presence across the Middle East and North Africa region. We operate in seven countries: Jordan, Egypt, Afghanistan, Lebanon, Syria, Iraq, and Palestine, with our regional office based in Amman.</p>
<p>The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p>
<p>Mission:</p>
<p>The Regional Senior HR Officer supports the MENA Regional HR Coordinator and serves as the primary focal point for the management of human resources processes for the Regional Office national workforce. This includes recruitment, onboarding, payroll coordination, medical insurance administration, contract management, attendance and leave management, learning and development, performance management, employee relations, compliance, and employee exit processes.</p>
<p>The position also supports the administration of the Regional Office international workforce, including deployments, accommodation arrangements, medical checks, arrivals and departures, and other HR-related contractual and administrative processes.</p>
<p>The Regional Senior HR Officer coordinates with relevant external stakeholders, ministries, and authorities to ensure compliance with labor regulations and the effective management of work permits, residency requirements, social security, income tax, and other statutory obligations.</p>
<p>In addition, the position manages HR-related administrative processes, including consultancy and service contracts under HR management, workshops, per diem administration, and other operational requirements.</p>
<p>The Regional Senior HR Officer provides operational HR support to the MENA portfolio upon request of the Regional HR Coordinator, contributing to the implementation of HR tools and systems, emergency HR support, staff training initiatives, and other regional HR priorities.<br>
<br>
Main responsibilities:</p>
<p><br>
National Regional Staff HR Management</p>
<p>· Manage end-to-end HR processes for Regional Office national staff including recruitment, onboarding, contract issuance, amendments, renewals, and terminations.</p>
<p>· Ensure accurate payroll inputs, monthly attendance, leave tracking, and coordination with finance for salary processing.</p>
<p>· Administer employee benefits including medical insurance enrollment, updates, and claims follow-up.</p>
<p>· Maintain up-to-date personnel files, HR database records, and ensure documentation is audit-ready.</p>
<p>· Follow up on performance management processes including probation reviews, annual appraisals, and performance improvement actions.</p>
<p>· Support learning and development activities including training coordination and capacity-building initiatives.</p>
<p>· Handle employee relations matters including queries, grievances, and disciplinary follow-up in coordination with the Regional HR Coordinator.</p>
<p>International Regional Staff Administrative Support</p>
<p>· Support HR administrative processes for expatriate staff including deployment, onboarding, relocation, and offboarding.</p>
<p>· Coordinate accommodation arrangements, travel logistics, and arrival/departure administrative requirements.</p>
<p>· Follow up on medical checks and related documentation for international staff.</p>
<p>· Support contract administration, including renewals and amendments.</p>
<p>· Ensure proper documentation and tracking of international staff movements, leave balances and assignments.</p>
<p>Stakeholder Management (Internal & External)</p>
<p>· Liaise with ministries, social security institutions, tax authorities, and other government bodies on HR-related matters.</p>
<p>· Ensure compliance with work permits, residency permits, and legal employment requirements for national and international staff.</p>
<p>· Coordinate with external service providers such as insurance companies, medical providers, and travel agencies.</p>
<p>· Serve as HR focal point for internal departments including finance, logistics, and programs on HR-related administrative matters.</p>
<p>· Maintain professional communication and timely follow-up with all stakeholders to ensure smooth HR operations.</p>
<p>· Liaise with HQ on global HR tools and initiatives relevant to the Regional Office, ensuring proper implementation, alignment, and timely follow-up on requirements.</p>
<p>Regional HR Support</p>
<p>· Provide HR operational support to country offices within the MENA portfolio upon request from the Regional HR Coordinator.</p>
<p>· Support implementation of HR tools, templates, systems, and standard procedures across the region.</p>
<p>· Assist in emergency HR responses including rapid recruitment, deployments, and HR coordination during crises.</p>
<p>· Contribute to HR projects, policy rollouts, and organizational change initiatives at regional level.</p>
<p>· Support capacity building for country HR focal points through guidance, coaching, and technical advice.</p>
<p>HR Reporting & Analytics</p>
<p>· Prepare regular HR reports including staffing updates, turnover, recruitment status, leave balances, and contract tracking.</p>
<p>· Maintain and update HR dashboards and trackers for regional office.</p>
<p>· Provide ad-hoc HR data and analysis to support decision-making by the Regional HR Coordinator and management.</p>
<p>· Ensure accuracy and consistency of HR data across all systems and reports.</p>
<p> </p>
<p>Compliance & Regulatory Management</p>
<p>· Ensure adherence to local labor laws, organizational HR policies, and donor requirements.</p>
<p>· Support internal and external HR audits by ensuring proper documentation and record-keeping.</p>
<p>· Monitor compliance with contractual obligations, probation requirements, and HR procedures.</p>
<p>· Follow up on statutory obligations including social security, income tax, and legal reporting requirements.</p>
<p>· Identify HR compliance risks and escalate issues to the Regional HR Coordinator when necessary.</p>
<p> </p>
<p>HR Administration Support</p>
<p>· Manage HR-related administrative tasks including preparation and processing of HR correspondence, letters, and certificates.</p>
<p>· Support organization of workshops, trainings, and staff events, including visa and per diem processing.</p>
<p>· Coordinate procurement and administrative follow-up for HR-related needs such as training materials, consultants, and service contracts.</p>
<p>· Ensure proper filing, archiving, and documentation of HR and administrative records in line with audit requirements.</p>
<p>· Support office-level administrative coordination related to HR processes and staff welfare activities.</p>
<p>· Follow up on HR-related payments and administrative claims in coordination with finance and other relevant departments.<br>
<br>
Required skills and competencies:<br>
<br>
Interpersonal Skills</p>
<p>· ability to work with a diverse team and adjust work schedules as necessary to meet work objectives and priorities in a professional manner.</p>
<p>· High attention to details, organized, and ability to prioritize workload.</p>
<p>· Strong verbal and written communication skills and ability to communicate HR policies and procedures clearly to diverse audiences.</p>
<p>· Maintains confidentiality when handling sensitive employee information, and demonstrates sound judgment, discretion, and ethical behavior.</p>
<p>· ability to establish and maintain positive working relationships with employees, managers, HQ teams, government authorities, and external service providers.</p>
<p>Organizational Skills</p>
<p>· Strong organizational and coordination skills, with the ability to manage multiple HR processes</p>
<p>· Ability to manage HR data, maintain trackers, and produce accurate reports.</p>
<p>· Follows through on actions and monitors progress until completion.</p>
<p>· Conflict resolution skills<br>
<br>
**The full Job Description will be shared with shortlisted candidates.**<br>
<br>
Profile :<br>
<br>
Education :</p>
<ul>
<li>
<p>Bachelor’s degree in business administration, HR Management, Law, Social sciences, or a related field is required.</p>
</li>
</ul>
<p>Training/Qualifications</p>
<ul>
<li>
<p>Additional certifications in Human Resources (e.g., SHRM) are considered a strong asset.</p>
</li>
<li>
<p>Proven training in Labor Law and Employment Regulations, Employee Relations and Conflict Management, HR Information Systems (HRIS) or any other relevant HR trainings is highly desirable.</p>
</li>
<li>
<p>Familiarity with humanitarian standards, PSEAH (Prevention of Sexual Exploitation, Abuse and Harassment), Code of Conduct, Duty of Care and Staff Wellbeing is essential.</p>
</li>
<li>
<p>Experience / Skills :<br>
Minimum of 4–6 years of relevant experience in Human Resources similar role, preferably within humanitarian or development organizations.</p>
</li>
<li>
<p>Minimum 4 years of experience in an NGO/International Institution in a similar position (preferred).</p>
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<p>Proficiency in managing payroll, leave management, national labor laws, and all relevant national HR processes and the full HR cycle.</p>
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<li>
<p>Prior involvement in remote coordination or support to field missions is highly desirable.<br>
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Languages :<br>
Native Arabic speaker with excellent command of English (spoken and written).<br>
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IT knowledge :<br>
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using digital tools for inventory, procurement, and reporting.Experience with ERP is an asset.<br>
<br>
Salary :<br>
Following Tdh salary scale in Jordan</p>
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</ul>
<p>Tdh General Code of Conduct and Ethical Policies :</p>
<ul>
<li>
<p>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</p>
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<p>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</p>
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<p>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</p>
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<p>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</p>
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<p>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</p>
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</ul>
<p>Procedure:<br>
<br>
Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br>
<br>
References :<br>
<br>
Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>
<p><b ><span >SCOPE OF WORK</span></b></p>
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<p><strong>Proposed Personnel</strong></p>
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<p>TBD</p>
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<td >
<p><strong>Position</strong></p>
</td>
<td >
<p>IT Officer (G5)</p>
</td>
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<p><strong>Maximum Level of Effort</strong></p>
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<p>Full-time LTTA</p>
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<p><strong>Base of Operations</strong></p>
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<p>Amman, Jordan</p>
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<p><strong>position reports to</strong></p>
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<p>Systems Strengthening & Implementation Lead</p>
</td>
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<p> </p>
<p> </p>
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<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>Projects Background:</strong></p>
<p >The Jordan Himaya Activity aims to enhance the availability and quality of essential services and protection for survivors of domestic and sexual violence in Jordan. The project has two outcomes: 1) survivor-centered institutional capacity improved, and 2) legislative frameworks for protecting survivors and responding to violence strengthened. To achieve these outcomes, the project will apply a survivor-centered systems-strengthening approach to improve prevention, response, and protection services, and to support the development and implementation of survivor-centered legislation and policies.</p>
<p > </p>
<ol>
<li value="2"><strong>Position Description:</strong></li>
</ol>
<p >The IT Officer will provide on-site technical support for the deployment of an automated case management system across multiple locations and entities in Amman and compliance with national policies and standardized procedures. Technical support will include staff training, technical assistance, and on-job support. In addition, s/he will provide first-level technical support for the Himaya project. Responsibilities include installation, troubleshooting, maintenance of hardware/software, and coordination with external service providers. The IT Officer will formally be under the supervision under the supervision of Systems Strengthening & Implementation Lead and, with technical guidance from DAI’s home office IT team and the Office of Information and Management Technology (OIMT) and the director of Finance and Operations.</p>
<p><strong>Key Duties and Responsibilities:</strong></p>
<p ><strong>A. Case Management System Deployment:</strong></p>
<ul>
<li>Provide on-site technical support for the deployment of the DSV Case Tracking System across various locations in Amman.</li>
<li>Troubleshoot technical issues and adapt the system to local needs.</li>
<li>Train staff (e.g., case managers, social workers) on system use, data entry, reporting tools, and security protocols.</li>
<li>Provide on-the-job technical assistance and monitor system usage.</li>
<li>Collect feedback, identify challenges, and recommend improvements.</li>
<li>Ensure adherence to data security, confidentiality, and best practices.</li>
<li>Support data entry and generate regular progress reports.</li>
</ul>
<p ><strong>B. Support for IT Systems and User Support:</strong></p>
<ul>
<li>Maintain IT infrastructure (computers, printers, network equipment).</li>
<li>Perform preventive maintenance.</li>
<li>Handle setup and imaging of new machines.</li>
<li>Monitor system performance and conduct routine troubleshooting.</li>
<li>Support data backups and antivirus updates.</li>
<li>Address LAN and internet connectivity issues.</li>
<li>Provide end-user support for hardware, software, and applications.</li>
<li>Manage user accounts and permissions (e.g., TAMIS access).</li>
</ul>
<p ><strong>C. Support for Network, Security, and Inventory:</strong></p>
<ul>
<li>Maintain network security protocols and ensure compliance with DAI standards.</li>
<li>Assist in configuring and maintaining network components.</li>
<li>Support market research and procurement of IT equipment.</li>
<li>Maintain accurate inventory and assist with annual IT audits.</li>
</ul>
<p ><strong>D. Communication and Coordination:</strong></p>
<ul>
<li>Liaise with OIMT and local service providers to resolve issues and propose improvements.</li>
<li>Report major incidents and contribute to IT status updates.</li>
</ul>
<p ><strong>Qualifications:</strong></p>
<ul>
<li>Bachelor’s degree in IT, Computer Science, or related field; IT certifications are a plus.</li>
<li>2–3 years of relevant IT experience; experience with donor-funded programs preferred.</li>
<li>Experience in electronic case management systems is preferred.</li>
<li>Proven ability to work in multiple locations and adapt to different organizational environments.</li>
<li>Proficiency in maintaining and troubleshooting computer systems, networks, and software.</li>
<li>Familiarity with Windows environments and basic network configuration.</li>
<li>Strong communication, organizational, and customer service skills.</li>
<li>Fluency in Arabic; working knowledge of English preferred.</li>
</ul>
<p><strong>Monitoring and Delivery Officer</strong></p>
<p><strong>Contract Duration:</strong> 12 months, subject to applicable contractual terms and arrangements<br>
<strong>Expected Monthly Salary Range:</strong> JOD 700–800</p>
<p><strong>A reputable organization is seeking qualified Jordanian professionals to fill the role of a Monitoring and Delivery Officer for planned national water projects</strong></p>
<p><strong>Key Responsibilities </strong></p>
<ul>
<li>Support the development and maintenance of project implementation schedules, monitoring frameworks, performance indicators, milestone trackers, risk registers, issue logs, and action trackers.</li>
<li>Collect, verify, consolidate, and analyse implementation information received from relevant sources, utilities, consultants, contractors, and technical teams.</li>
<li>Monitor progress across design, financing, procurement/tendering, construction, commissioning, and other relevant implementation stages.</li>
<li>Identify schedule deviations, implementation bottlenecks, data inconsistencies, emerging risks, and overdue actions, and escalate them through appropriate reporting channels.</li>
<li>Prepare periodic progress reports, management dashboards, analytical briefs, early-warning notices, and presentations for senior management and external stakeholders.</li>
<li>Maintain accurate monitoring records and support the operation of the Readiness Unit’s digital monitoring and reporting systems.</li>
<li>Use Microsoft Excel, Power BI, or equivalent dashboard and visualization tools to analyse and communicate implementation performance.</li>
</ul>
<p><strong>Minimum Qualifications </strong></p>
<ul>
<li>Fresh graduates with a Bachelor’s degree in engineering, public administration, economics, data science, project management, or another relevant discipline.</li>
<li>Minimum cumulative GPA of 3.65/4 or equivalent.</li>
<li>Strong analytical, report-writing, presentation, and communication skills.</li>
<li>Advanced proficiency in Microsoft Excel and competence in data analysis and performance reporting.</li>
<li>Proficiency in Arabic and English.</li>
<li>Ability to work independently, manage competing priorities, and produce accurate outputs within established deadlines.</li>
</ul>
<p><strong>Preference Qualifications</strong></p>
<p>The following qualifications are considered an advantage but are not mandatory:</p>
<ul>
<li>Master’s degree in a relevant discipline.</li>
<li>Previous professional experience.</li>
<li>Certification in project management, monitoring and evaluation, data analytics, or a related field.</li>
<li>Familiarity with Microsoft Project, Primavera P6, GIS, document-management systems, ERP systems, or digital project-monitoring platforms.</li>
<li>Ability to translate complex technical and implementation information into clear management-level reports and recommendations.</li>
</ul>
<p>To apply through Akhtaboot, please submit a cover letter and current curriculum vitae (CV) in reverse chronological order format.</p>
<p>Applications that do not meet the minimum requirements listed above will not be considered. Incomplete applications and/or corrupt files may delay processing of your application or remove you from consideration. Deadline for submission of applications is <strong>October 22, 2026.</strong></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Action Against Hunger Jordan is seeking a motivated and detail-oriented <b>HR and Liaison Officer</b> to support the quality, compliance, and effectiveness of Human Resources operations across the country office. The position plays a key role in payroll administration, recruitment, personnel management, and liaison with governmental entities and service providers.</p><p>Working closely with the Head of Support and HR focal points, the HR and Liaison Officer will ensure compliance with organizational policies and Jordanian regulations while contributing to a positive and professional work environment. This is an excellent opportunity for candidates who are passionate about HR, administration, and humanitarian work and who are eager to contribute to the mission of Action Against Hunger.</p><p><b>Key Responsibilities</b></p><p><b>Payroll & HR Administration</b></p><ul><li>Support monthly payroll preparation, including timesheets, leave records, and allowances.</li><li>Maintain accurate staff attendance and leave records.</li><li>Support compilation of social security and tax contribution data.</li><li>Ensure personnel files and payroll records are properly maintained and archived.</li><li>Provide HR documentation and support during audits or upon request.</li></ul><p><b>Administrative Support</b></p><ul><li>Maintain employee contracts, extensions, and leave balances.</li><li>Support onboarding and offboarding processes.</li><li>Assist with HR compliance requirements for Cash for Work projects.</li><li>Process per diem and expatriate allowances under supervision.</li><li>Support visitor management by coordinating travel arrangements, accommodation, and all related payments.</li><li>Monitor office supplies and cleaning services to maintain an efficient workplace.</li><li>Keep HR databases and employee records updated.</li></ul><p><br></p><p><b>Recruitment Support</b></p><ul><li>Assist in the end-to-end recruitment process, including vacancy announcements, application screening, and interview scheduling.</li><li>Prepare recruitment files and ensure documentation is complete.</li><li>Coordinate reference checks and support the preparation of offer letters.</li></ul><p><b>Liaison and Government Relations</b></p><ul><li>Liaise with governmental entities and local authorities.</li><li>Support submission of official correspondence and required reports to governmental entities.</li><li>Assist in obtaining approvals for project activities.</li><li>Support work permit and residency applications for expatriate staff.</li><li>Coordinate work permit requirements for project beneficiaries.</li><li>Ensure proper registration and compliance of Action Against Hunger bases at national and local levels</li></ul><p><b>External Coordination</b></p><ul><li>Serve as a focal point for routine communication with the Social Security Corporation.</li><li>Support health insurance administration, including staff enrollment, removal, reimbursements, and documentation.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications & Experience</b></p><ul><li>Bachelor's degree in Human Resources, Business Administration, Social Studies, or a related field.</li><li>Minimum 2 years of professional HR experience.</li><li>At least 1 year of experience in a similar position, preferably within an NGO or INGO environment.</li><li>Fluency in Arabic and English, both written and spoken.</li><li>Knowledge of Jordanian labor law, payroll administration, recruitment processes, and social security regulations.</li><li>Proficiency in Microsoft Office applications.</li><li>Strong organizational, communication, analytical, and interpersonal skills.</li><li>High level of integrity, confidentiality, and professionalism.</li></ul><p><br></p></div>