General Surgeon Jobs in Jordan
1276 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>
<p><h4>Job description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Accounts for all materials and/or support equipment being shipped out of, and received, at the facility. Ensures parts due in from maintenance (DIFM) are properly tracked and takes appropriate actions to meet applicable deadlines. Keeps a running inventory of stock/equipment using appropriate software. Researches and orders parts, materials, and tools for use to ensure maintenance operational capabilities. Ensures the overall serviceability of all support equipment and related items. Keeps track of all assigned government property entering and leaving the facility. Processes paperwork, including filing DD-1149s, for all supply/support activities. Ensures proper allotment of material and/or equipment to appropriate maintenance personnel in support of maintenance operations.</p>
<p>USAF equivalent position is Supply Technician Journeyman.</p>
<h4>Essential responsibilities:</h4>
<ul>
<li>Performs warehousing and support program duties in support of maintenance operations within the site at the comprehensive level.</li>
<li>Assists in verifying materials (or merchandise) against receiving documents, noting, and reporting discrepancies and damages.</li>
<li>Routes materials and parts to prescribed storage locations and/or facilities as needed for operational support.</li>
<li>Stores, stacks, or palletizes materials and/or equipment in accordance with applicable technical guidelines.</li>
<li>Rearranges and takes inventory of stored materials/equipment and documents within assigned database.</li>
<li>Performs the examination of stored materials and reports deterioration and damage; removes material from storage and prepares it for shipment.</li>
<li>May operate hand and/or power trucks and/or equipment in performing warehousing and support duties.</li>
<li>Performs miscellaneous quality assurance duties including CTK inspections, inventory process checks, inspecting and examining materials, article inspections, etc.</li>
<li>Supports supervisor with inventory management of decentralized and decontrolled items, including supplies and equipment in accordance with applicable Air Force Instructions (AFIs).</li>
<li>Supervises, trains, and provides mentorship to subordinate personnel in support/supply functions.</li>
<li>Performs all other duties as assigned or requested.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of three years actual supply/support experience and/or combination of related aircraft maintenance experience required.</li>
<li>Must possess comprehensive knowledge of governing supply and/or support systems/programs, policies, nomenclature, work methods, manuals, or other established guidelines.</li>
<li>Must have the comprehensive analytical ability to define problems, collect necessary data, establish facts, and take recommended actions based upon applicable established guidelines.</li>
<li>Must be able to perform increment monitor duties to include but not limited to equipment/cargo preparation, documentation, pallet build-up, and hazardous cargo.</li>
<li>Must be familiar with computerized databases, spreadsheets, and computerized inventory management programs.</li>
<li>Must have comprehensive experience with material handling equipment.</li>
<li>Must have good planning and organizational skills.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to work under deadlines.</li>
<li>Employee must meet all OCONUS deployment criteria, including pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must possess a valid U.S. driver’s license and be able to obtain a government driving permit.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>RPA operations and deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Vehicle operator training.</li>
<li>Support/supply experience in the last 10 years.</li>
</ul>
<h4>Compensation details:</h4>
<p>$35.18 per hour (estimated)</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a collective bargaining agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Equal opportunity employer statement:</h4>
<p>We are proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Organizational Background</b></p><p>Anera (American Near East Refugee Aid) is a non-political, non-religious international humanitarian and development organization that has worked for decades to address the development and relief needs of communities across the Middle East, including Palestine, Lebanon and Jordan. Anera delivers programs in education, health, economic development and emergency relief, working closely with local partners and communities.</p><p><br></p><p><b>Project Background</b></p><p>The Gaza Support Program provides critical humanitarian support to Palestinian patients and their accompanying family members who have been displaced from Gaza and are receiving specialized medical treatment in Jordan. The program operates across accommodation sites and partner hospitals in Amman, coordinating closely with the Jordan Hashemite Charity Organization (JHCO), partner medical facilities, and other service providers to ensure patients receive dignified, timely, and well-coordinated care across medical, psychosocial, and basic support components.</p><p>To strengthen the program's clinical coordination and case management capacity, Anera Jordan is seeking a consultant to serve as Medical Coordinator on a part-time basis for a period of six months.</p><p><br></p><p><b>Objective of the Consultancy</b></p><p>The objective of this consultancy is to provide specialized medical coordination and case management support to the Gaza Support Program, ensuring that all active patient cases are accurately tracked, clinically coordinated, and managed throughout their treatment journey in Jordan. The consultant will serve as the primary clinical liaison with JHCO and partner hospitals, maintain real-time case management records, and contribute to program reporting and documentation — enabling the program team to deliver effective, evidence-based, and dignified care to displaced Palestinian patients and their families.</p><p><br></p><p><b>Scope of Work</b></p><p><b>The consultant will be responsible for the following:</b></p><ul><li><b>Case Management & Patient Tracking</b>: To manage the full case management cycle for medical evacuation cases — including registration, profiling, documentation, referrals, treatment updates, and closure within the IM system (e.g., Activity Info) — while maintaining complete, accurate, and real-time case files and trackers, conducting periodic data quality checks, monitoring cost utilization against category ceilings, and escalating systemic issues or high-risk/urgent cases to the Project Manager in a timely manner.</li></ul><p><br></p><ul><li><b>Medical Coordination & Partner Liaison</b>: To serve as the day-to-day medical and clinical liaison with JHCO focal points and partner hospitals under the Project Manager's strategic oversight, including participating in and documenting clinical coordination meetings, supporting medical case conferences, and flagging non-medical support needs to the Project Officer without independently authorizing such services.</li></ul><p><br></p><ul><li><b>Patient & Family Support Coordination</b>: To conduct field visits and medical/psychosocial needs assessments and follow-up with patients and families, escalating protection, mental health, or welfare concerns in line with Anera's referral pathways, non-displacement policy, and safeguarding principles, and contributing clinical context to patient story documentation in accordance with Do No Harm principles.</li></ul><p><br></p><ul><li><b>Reporting, MEAL & Data Management</b>: To prepare structured monthly case management progress reports and contribute verified case data, narrative inputs, and clinical indicators to monthly, quarterly, and donor reports and MEAL dashboards, while maintaining strict confidentiality and data protection standards for all patient information.</li></ul><p><br></p><ul><li><b>Technical Support & Capacity Building</b>: To develop or update standardized clinical documentation tools, case templates, and SOPs for Project Manager approval, while providing technical guidance to Program Volunteers and contributing to team capacity building on case management, referral pathways, and documentation standards.</li></ul><p><br></p><p><b>Deliverables</b></p><ul><li>Update Medical evacuation tracker, generate case files for patients, and flag urgent cases that may exceed the funding cap. / Monthly, ongoing</li><li>Act as clinical liaison with JHCO and partner hospitals; attend coordination meetings and share MoMs. / Monthly, ongoing </li><li>Conduct regular patient follow-up visits, needs assessments, and escalate protection/safeguarding concerns. / Monthly, ongoing </li><li>Submit a report covering caseload status, risks, service gaps, and cost overview / By the 5th of each month</li><li>support beneficiary data management, support MEAL data inputs through data collection and reporting, and ensure accurate documentation and record-keeping. Months 1–2 (initial), Month 5 (final review)</li><li>Final report with caseload summary, outcomes, handover notes, and recommendations. / Last 5 working days</li></ul><p><br></p><p><b>Duration & Level of Effort</b></p><p>The consultant will work 15 days per month across the 5-month contract period (75 days total), operating from the Anera Jordan field office with regular field visits to hospitals, treatment facilities, and accommodation sites. Working days will be agreed with the Project Manager in advance on a monthly basis. The exact start date will be confirmed upon contracting.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Qualifications & Experience</b></p><ul><li>Bachelor's degree in Medicine, Public Health, Health Management, or a closely related field; advanced degree is an asset.</li><li>Minimum 3–5 years of relevant professional experience in case management, health coordination, or medical program support in a humanitarian or development context.</li><li>Demonstrated experience working with vulnerable populations including patients, refugees, or displaced persons; prior experience with medical evacuation programs or hospital coordination is a strong asset.</li><li>Strong data management and reporting skills; experience maintaining case trackers, beneficiary databases, or similar tools (Excel, Kobo, or similar) — this is a core requirement.</li><li>Familiarity with JHCO operational frameworks, Jordanian health system referral pathways, or MHPSS principles is highly desirable.</li><li>Strong organizational, coordination, and interpersonal skills; ability to work effectively across multiple partners in a fast-paced environment.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with data management platforms is an advantage.</li><li>Fluent Arabic and working proficiency in English (written and verbal).</li><li>Ability to handle sensitive, confidential information with professionalism, discretion, and cultural sensitivity.</li><li>Demonstrated ability to work independently, manage competing priorities, and deliver quality outputs within agreed timelines — as required of a consultancy engagement.</li></ul><p><br></p><p><b>Reporting & Supervision</b></p><p>The consultant will report to the Project Manager – Gaza Support Program, with oversight from the Deputy Director of Programs (DDP) at Anera Jordan. </p><p><br></p><p><b><span></span>Safeguarding & Code of Conduct</b></p><p>Given that the program serves vulnerable, war-affected children, the consultant must adhere at all times to Anera's Child Safeguarding Policy, Code of Conduct and Protection from Sexual Exploitation and Abuse (PSEA) standards. The selected consultant will be required to sign these policies prior to commencing work and may be subject to reference and background checks. Any safeguarding or child protection concern must be reported immediately to the Project Manager.</p><p><br></p><p><br></p></div>
<p><strong>Jordan Economic Reform Activity (ERA)</strong></p>
<p>Scope of Work</p>
<p><strong>Senior Public Private Partnerships (PPP) Financial Expert</strong></p>
<p><strong>Project Background:</strong></p>
<p>The Jordan Economic Reform Activity Task Order 1 (ERA TO1) is a 5-year, $54 million program funded by USG, which aims to support the Government of Jordan (GOJ) to prioritize and implement economic reforms. Through coordination with the GOJ, the Jordanian and international private sector, other donors, and Jordanian civil society, ERA TO 1 will (1) advance economic reforms, (2) strengthen the business enabling environment, (3) increase exports and local, regional, and international investments, and (4) respond to emerging priorities. </p>
<p>Public-Private Partnerships (PPPs) are a key mechanism for mobilizing private capital, improving public service delivery, and enabling the development of strategic infrastructure and public assets. As Jordan advances its reform priorities and strengthens private sector participation in public investment, government institutions responsible for PPP oversight continue to play a leading role in screening, structuring, and coordinating PPP opportunities across sectors.</p>
<p>While Jordan has an established legal and institutional framework governing PPPs, continued institutional strengthening is needed to build capacity in screening, structuring, and advancing PPP transactions. Strengthening the ability of government counterparts to assess transaction readiness, review financial documentation, and manage active pipeline projects remains a priority for deepening private sector participation in public investment.</p>
<p><strong>Purpose of the Assignment:</strong></p>
<p>ERA will engage a senior finance advisor to provide transactional advisory review support for PPP pipeline projects. Throughout the assignment, the advisor will deliver structured on-the-job support to government counterparts, integrating capacity building within core work processes.</p>
<p><strong>Responsibilities:</strong></p>
<p><strong>Task 1: Senior Transactional Advisory Review for PPP Pipeline Projects</strong></p>
<p>The Senior PPP Financial Expert will provide targeted transactional advisory review support for PPP projects currently under preparation. This assignment is designed to strengthen transaction readiness while deepening institutional capacity through direct engagement with active transactions.</p>
<p><strong>Task 1a: Senior Financial Advisory Review</strong></p>
<p>The Senior PPP Financial Expert will:</p>
<ul>
<li>Review the financial structuring of PPP projects, including revenue models, risk allocation frameworks, value-for-money assessments, and government support or guarantee mechanisms;</li>
<li>Assess the transaction readiness of pipeline projects from a financial perspective, identifying gaps in financial documentation, bankability considerations, or investor readiness;</li>
<li>Provide written financial review notes or assessment memoranda for each project reviewed, with specific, actionable recommendations;</li>
<li>Advise on financial terms and conditions in draft PPP contracts, concession agreements, or related transaction documents, with reference to international good practice;</li>
<li>Conduct targeted working sessions with government counterparts on financial review findings, providing explanations of financial analysis methodology and recommendations to support staff learning;</li>
<li>Contribute to a consolidated advisory review summary report covering all pipeline projects reviewed during this assignment.</li>
</ul>
<p><strong>Task 2: Structured On-the-Job Support</strong></p>
<p>The expert will deliver structured on-the-job support to government counterparts, parallel to the transactional advisory review work. The support is designed to build capacity to independently assess, manage, and advance PPP transactions over time, using live pipeline projects as the learning vehicle.</p>
<p><strong>Task 2a: Financial On-the-Job Support Component</strong></p>
<p>The Senior PPP Financial Expert will:</p>
<p><strong>Briefing & Debrief Sessions:</strong> Conduct structured briefings and debriefs with government counterparts following each financial review, explaining the methodology, findings, and recommendations in accessible, practical terms.</p>
<p><strong>Financial Review Frameworks:</strong> Guide government counterparts through core financial assessment frameworks, including revenue model evaluation, bankability analysis, risk allocation principles, and value-for-money techniques.</p>
<p><strong>Hands-On Coaching:</strong> Coach staff in identifying financial red flags and key risks in PPP transaction documentation, progressively building independent review capability over the course of the assignment.</p>
<p><strong>Annotated Templates & Reference Guides:</strong> Prepare and share practical financial review templates and reference guides that government counterparts can apply independently to future transactions.</p>
<p><strong>OJT Summary Note:</strong> Contribute to a joint Summary Note documenting learning objectives, support delivered, key outcomes by domain, and recommended next steps for continued staff development.</p>
<p>Illustrative work products for the advisory services may include the following types of tasks/deliverables:</p>
<table align="left" border="1" cellpadding="0" cellspacing="0">
<thead>
<tr>
<th>
<p><strong>Task</strong></p>
</th>
<th>
<p><strong>Description</strong></p>
</th>
</tr>
</thead>
<tbody>
<tr>
<td>
<p><strong>Senior Financial Advisory Review Notes / Assessment Memoranda</strong></p>
</td>
<td>
<p>Written financial review notes and advisory memoranda for PPP pipeline projects, covering financial structuring, bankability, risk allocation, and transaction readiness. Includes working sessions with government counterpart staff and contribution to consolidated advisory summary.</p>
</td>
</tr>
<tr>
<td>
<p><strong>On-the-Job Summary Note</strong></p>
</td>
<td>
<p>Structured on-the-job support delivered to government counterparts using live pipeline projects as the learning vehicle. Includes domain-specific briefing and debrief sessions, annotated review templates, and a joint Summary Note documenting learning outcomes and recommended next steps for continued capacity development.</p>
</td>
</tr>
<tr>
<td>
<p><strong>Transactional Advisory Review Summary Report</strong></p>
</td>
<td>
<p>A consolidated summary report of financial advisory review findings across all pipeline projects reviewed, with integrated recommendations for government counterparts.</p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>Skills and Qualifications:</strong></p>
<ul>
<li>Advanced degree (Master’s or higher) in finance, economics, financial engineering, public policy, business administration, or a closely related discipline.</li>
<li>Minimum 10 years of relevant professional experience, of which at least 5 years must be in senior-level PPP financial advisory, infrastructure finance, or transaction structuring roles.</li>
<li>Demonstrated track record as lead financial advisor on PPP or major infrastructure transactions, with responsibility for financial structuring, risk allocation, and investor-ready documentation.</li>
<li>Experience advising governments or PPP units on pipeline development, feasibility assessment, and transaction readiness.</li>
<li>Expertise in PPP financial modelling, bankability assessment, government support mechanisms, and PPP fiscal risk management.</li>
<li>Fluency in English; proficiency in Arabic is an asset.</li>
</ul>
<p><strong>Reporting:</strong></p>
<p>The senior advisory team will report directly to ERA’s Senior Investment Advisor and will work in close coordination with government counterparts throughout the assignment.</p>
<p><strong>Location of Assignment:</strong></p>
<p>This assignment is to be conducted in Amman from the consultant’s home of record.</p>
<p><strong>Note: </strong>CVs will be screened on a rolling basis.</p>
<p><br></p><p><b>Responsibilities</b></p><ul><li>Carries out detailed mechanical design for building projects including schools, hospitals, clinics, shelters, warehouses and rehousing projects in accordance with Agency's needs, policies, design criteria, standards, local and international codes of practice; maintains and applies existing standard details of mechanical works utilizing relevant software and reviews drawings prepared by Technical Assistants/CAD.</li><li>Contributes to the tender documents preparation related to mechanical works, including particular specifications to cover special design needs; identifies non-standard items, to improve the quality of implemented works, and writes relevant description to be included in the Bill of Quantities (BoQs).</li><li>Searches for emerging models and exploring technologies to identify new materials and techniques to achieve better results and meet changing requirements; participates in studies and technical activities satisfying environmental aspects, including the incorporation of green elements in design, and safety needs and achieve the most cost effective, reliable, and technical solution.</li><li>Provides technical advice and carries out special design for the alteration works of the Agency premises; writes technical reports, particularly on mechanical aspects and building system inspections, including remediation requirements.</li><li>Liaises with Construction teams on mechanical design issues arising during implementation period; updates mechanical designs drawings to incorporate changes included in the as-built drawings as received from the Fields to reflect on ground conditions and evolvements; maintains these drawings based on the relevant Technical Instructions.</li><li>Coordinates and liaises with other designers, to optimise designs in response to mechanical needs and maintaining soundness and integrity of the building at minimum cost; makes recommendation for improvement of standards and procedures.</li><li>Assists in drafting terms of references for consultants related to mechanical works and supervising their work to ensure adherence with design criteria, standards, and procedures; provide substantive input on various types of reports including weekly and monthly progress reports and ad-hoc reports.</li><li>Performs such other duties as may be assigned.</li></ul><p>Competencies</p><p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</p><ul><li>Creating and Innovating</li><li>Deciding and Initiating Action</li><li>Relating and Networking</li><li>Learning and Researching</li></ul><p>Education</p><ul><li>A university degree in mechanical engineering from an accredited university/institution.</li></ul><p>Job Specific Qualifications</p><p>Work Experience</p><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A "yes" answer doesn't necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><ul><li>You are required to have at least four years of relevant experience of which at least two years in design including public buildings and developmental projects.</li><li>You are required to have experience with mechanical design software and computer aided design, such as AutoCAD and other software.</li><li>You are required to have a university degree in mechanical engineering from an accredited university/institution.</li><li>Good command of written and spoken English and Arabic is required.</li><li>Are you currently residing in Duty Station. It is required that you specify your current location.</li></ul><p>Languages</p><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).</p><br><p><strong>Desired Candidate Profile</strong></p><ul><li>You are required to have at least four years of relevant experience of which at least two years in design including public buildings and developmental projects.</li><li>You are required to have experience with mechanical design software and computer aided design, such as AutoCAD and other software.</li><li>You are required to have a university degree in mechanical engineering from an accredited university/institution.</li><li>Good command of written and spoken English and Arabic is required.</li><li>Are you currently residing in Duty Station. It is required that you specify your current location.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<br> <br> <strong>Responsibilities</strong> <br> <br> <ul> <li>Shall conduct food handling, storage, receiving and transferring of subsistence in strict accordance with the applicable Tri-Service Food Code and keep records of all food received and stored as required, verifying proper handling and storage procedures are used.</li> <li>Shall assist the DFAC Supervisor as required performing food service operations to include: cooking, food preparation, baking, serving, and replenishing food.</li> <li>Responsible for escorting/monitoring local national employees and vendors in accordance with the performance work statement for subsistence and water deliveries.</li> <li>Responsible for communicating and upholding company standards, leading by example, working as a team to provide professional food services.</li> <li>Shall assist the Storeroom and DFAC Supervisors as required to operate food service services 24/7/365.</li> <li>Comply with all applicable Government and corporate regulations, policies and procedures: AFI 34-239, Food Service Management Program, AFMAN 34-240, Food Service Program Management, and the Tri-Service Food Code.</li> <li>Follow HACCP procedures.</li> <li>Responsible for ensuring a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities, areas and grounds.</li> <li>Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools).</li> <li>Responsible for precise execution of company time reporting procedures and accurate completion of timesheet.</li> <li>Performs other duties as assigned.</li> <li>The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities and qualifications required of employees to perform this job.</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <p> <strong>Minimum Qualifications:</strong> </p> <ul> <li>Must have a High School diploma or equivalent. Associate Degree Preferred</li> <li>Must be certified or shall be willing to receive certification driving to drive up to a 10K forklift.</li> <li>Must be able to or shall be willing to learn to drive manual transmission vehicles.</li> <li>Must have or shall be able to pass and maintain a current Serve-Safe certification.</li> <li>Must have a current, valid US Passport and US or Local Driver s License.</li> <li>Must have and maintain a valid U. S. SECRET or Interim Secret Security Clearance prior to deployment.</li> <li>Must be able to read, write, speak and understand English fluently.</li> <li>Must be able to pass MOD18 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</li> </ul> <p> <strong>Experience:</strong> </p> <ul> <li>A minimum of two (2) years of related work experience in food service operation, cafeteria style or multi-entr e menu service, performing facility attendant service and food service warehousing and storage procedures of perishable and non-perishable subsistence and shall be familiar with manual and automated supply accounting systems, policies and procedures. 1 year of supervisory experience.</li> </ul> <p> <strong>Skills:</strong> </p> <ul> <li>Must be knowledgeable in Tri-Service Food Code, AFMAN 34-240, Food Service Program Management Armed Forces Recipe System, inventory control, HACCP, and the U.S Department of Health and Human Services Food Code standards.</li> <li>Thorough understanding of quality customer food service and preparation of nutritional meals.</li> <li>Must be able to work under pressure.</li> <li>Service oriented.</li> </ul> <p> <strong>Working Environment:</strong> </p> <ul> <li>Work will be inside and outside. </li> <li>Exposure to cold, heat, dust, noise, and chemicals may occur. </li> <li>Overtime and shift work may be required depending on contractual needs. </li> <li>Employee must comply with all Federal, State and Local regulations and published company work rules as well as written instructions. </li> <li>Task specific work environment training will be provided as required. </li> <li>Must be prepared to function in a wartime environment to support U. S. interests. </li> <li>100% Overseas Assignment.</li> </ul> <p> <strong>At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</strong> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong>Responsibilities:</strong></p><br><p>Reporting to the People & Culture Manager, responsibilities and essential job functions include but are not limited to the following:</p><br><ul><li>Assisting Human Resources Department with the daily administration tasks.</li><li>Maintain confidential filling system for colleague’s files, records and documents, and ensure its adherence with the hotel’s standards.</li><li>Maintain confidential filling system for all correspondence, policies, standards, regulations and various matters related to the HR division.</li><li>Follow up with the HR team on the HR audit administration process to ensure that the department policies and procedures are in line with Movenpick/ People & Culture audit standards.</li><li>Ticket bookings for colleague’s annual vacations.</li><li>Maintain and update HRMS/Bayan System.</li><li>Execute and follow up on the purchase requests of the HR Division.</li><li>Delivery the necessary documents to be signed by the concerned departments.</li><li>Handle all HR office supplies, maintain an up to date, accurate inventory of the HR storage room.</li><li>Compose correspondence for the HRD, such as letters, contracts, etc.</li><li>Handle lockers requests, name tags, ID’s, colleague’s letters, purchase requisitions, expense reports as necessary when required.</li><li>Assist and support in the employee’s relations matters.</li><li>Work with the HR team in the logistics of a variety of colleague’s events and activities (i.e. departmental outings, fun days, national day celebrations, fund raising events, sustainability/green team activities….etc.).</li><li>Responsible for the HR communication boards and back area updates screen on a daily basis to ensure it’s complying with Accor/ Movenpick standards.</li><li>Consistently offer professional, friendly and engaging service to the colleague’s and leaders.</li><li>Assist with other Human Resources functions and tasks as required.</li><li>Follow departmental policies and procedures.</li><li>Other duties as assigned.</li></ul><br>Qualifications<br><br><p><strong>Qualifications:</strong></p><br><ul><li>University/College education in Human Resources, Hotel or related field is preferred.</li><li>Minimum of 2 years work experience in a busy multi-faceted environment.</li><li>Computer literate in Microsoft Window applications required.</li><li>Mature, enthusiastic and energetic with proven abilities to creatively resolve issues.</li><li>Organized, energetic, creative and professional with strong leadership skills.</li><li>Able to multi-task and communicate effectively.</li><li>Able to work in a fast paced environment, inviting and championing change.</li><li>Able to effectively and positively manage challenging situations.</li><li>Must be detail oriented, highly organized and self-directed.</li><li>Able to build effective relationships with peers, Colleagues and suppliers.</li><li>Team player with strong initiative and self-direction.</li><li>Senior High School, Hotel School or Tourism Academy.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps increase guest and employee satisfaction through effective communications and training.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>OR<br>• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>CORE WORK ACTIVITIES<br>Supporting management of Department Operations and Engineering Budgets<br>• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.<br>• Helps establish priorities for total property maintenance needs.<br>• Supervises the day to day operations of Engineering.<br>• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.<br>• Maintains and operates equipment at optimum effectiveness, efficiency and safety.<br>• Supervises distribution of repair work orders.<br>• Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed.<br>• Acts as technical liaison for all departments in property.<br>• Supervises Engineering in the absence of the Director of Engineering.<br>• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.<br>• Selects and makes purchases of new equipment, supplies, and furnishings.<br>• Inspects and evaluates the physical condition of facilities in order to determine the type of work required.<br>• Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow.<br>• Performs inspections effectively.<br>• Assists in evaluating and implementing new technologies, equipment and supplies.<br>• Assists in establishing and implementing an energy conservation program.<br>Maintaining Engineering Standards<br>• Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current.<br>• Helps ensure regulatory compliance to facility regulations and safety standards.<br>• Ensures compliance with all Engineering departmental policies, standards and procedures.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Empowers employees to provide excellent customer service.<br>Conducting Human Resources Activities<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Helps train employees in safety procedures.<br>• Assists in training other department employees in fire protection, safety and evacuation procedures.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in performing operational activities as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>The Salesforce Marketing Cloud Manager is responsible for leading the strategy, execution, and optimization of CRM and loyalty initiatives to drive revenue growth, customer lifetime value, and program profitability. The role owns end-to-end campaign performance, leveraging Salesforce Marketing Cloud capabilities to deliver data-driven, personalized customer engagement across multiple channels. This role plays a key leadership function in translating business objectives into scalable CRM strategies, ensuring alignment with commercial goals across fuel and non-fuel businesses.</p>
<h4>Role responsibilities</h4>
<p><strong>CRM & loyalty strategy (leadership ownership)</strong></p>
<ul>
<li>Lead the development and execution of revenue-driven CRM and loyalty strategies aligned with business objectives.</li>
<li>Own the CRM and loyalty roadmap, ensuring measurable impact on revenue, retention, and customer lifetime value.</li>
<li>Define targeting, segmentation, and personalization strategies to maximize commercial outcomes.</li>
<li>Build business cases, forecast revenue impact, and track ROI of CRM initiatives.</li>
</ul>
<p><strong>Salesforce Marketing Cloud management</strong></p>
<ul>
<li>Own and optimize the use of Salesforce Marketing Cloud modules including Journey Builder, Automation Studio, Email Studio, Mobile Connect, and CDP.</li>
<li>Drive platform governance, data integrity, and best practices across all CRM operations.</li>
<li>Collaborate with IT and data teams to enhance platform capabilities, integrations, and scalability.</li>
<li>Lead implementation of advanced features such as Einstein, Datorama, and real-time personalization.</li>
</ul>
<p><strong>Campaign strategy & execution</strong></p>
<ul>
<li>Oversee the planning and execution of multi-channel campaigns (email, SMS, push, in-app).</li>
<li>Ensure campaigns are commercially driven, with clear revenue and performance KPIs.</li>
<li>Guide lifecycle marketing strategies to improve acquisition, engagement, retention, and cross-sell.</li>
<li>Lead A/B and multivariate testing strategies to optimize performance.</li>
</ul>
<p><strong>Data, analytics & performance management</strong></p>
<ul>
<li>Own campaign performance reporting including revenue uplift, incremental GP, and ROI.</li>
<li>Develop dashboards and reporting frameworks linking CRM performance to business KPIs.</li>
<li>Generate actionable insights to continuously optimize campaign effectiveness.</li>
<li>Conduct post-campaign analysis and implement learnings into future planning.</li>
</ul>
<p><strong>Customer segmentation & personalization</strong></p>
<ul>
<li>Define and refine customer segmentation frameworks based on value, behavior, and lifecycle stage.</li>
<li>Drive advanced personalization strategies to increase conversion and basket size.</li>
<li>Partner with analytics teams to leverage predictive modeling and AI-driven insights.</li>
</ul>
<p><strong>Stakeholder & team leadership</strong></p>
<ul>
<li>Lead cross-functional collaboration with Marketing, Retail, Digital, and IT teams.</li>
<li>Manage external agencies and technology partners to deliver high-quality CRM campaigns.</li>
<li>Mentor and develop CRM team members, ensuring capability growth and best practice adoption.</li>
<li>Align CRM activities with broader marketing and commercial strategies.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Business, Marketing, or related field (MBA preferred).</li>
<li>7–10+ years of CRM, loyalty, or marketing automation experience.</li>
<li>Strong hands-on expertise in Salesforce Marketing Cloud ecosystem.</li>
<li>Proven experience managing teams and large-scale CRM programs.</li>
<li>Advanced knowledge of SQL, data modeling, and analytics.</li>
<li>Experience in retail, loyalty, or customer-centric industries preferred.</li>
</ul>
<h4>Key skills</h4>
<ul>
<li>Strategic thinking with strong commercial acumen</li>
<li>Leadership and stakeholder management</li>
<li>Advanced CRM and marketing automation expertise</li>
<li>Data-driven decision making</li>
<li>Strong communication and project management skills</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>The Salesforce Marketing Cloud Manager is responsible for leading the strategy, execution, and optimization of CRM and loyalty initiatives to drive revenue growth, customer lifetime value, and program profitability. The role owns end-to-end campaign performance, leveraging Salesforce Marketing Cloud capabilities to deliver data-driven, personalized customer engagement across multiple channels. This role plays a key leadership function in translating business objectives into scalable CRM strategies, ensuring alignment with commercial goals across fuel and non-fuel businesses.</p>
<h4>Role responsibilities</h4>
<p><strong>CRM & loyalty strategy (leadership ownership)</strong></p>
<ul>
<li>Lead the development and execution of revenue-driven CRM and loyalty strategies aligned with business objectives.</li>
<li>Own the CRM and loyalty roadmap, ensuring measurable impact on revenue, retention, and customer lifetime value.</li>
<li>Define targeting, segmentation, and personalization strategies to maximize commercial outcomes.</li>
<li>Build business cases, forecast revenue impact, and track ROI of CRM initiatives.</li>
</ul>
<p><strong>Salesforce Marketing Cloud management</strong></p>
<ul>
<li>Own and optimize the use of Salesforce Marketing Cloud modules including Journey Builder, Automation Studio, Email Studio, Mobile Connect, and CDP.</li>
<li>Drive platform governance, data integrity, and best practices across all CRM operations.</li>
<li>Collaborate with IT and data teams to enhance platform capabilities, integrations, and scalability.</li>
<li>Lead implementation of advanced features such as Einstein, Datorama, and real-time personalization.</li>
</ul>
<p><strong>Campaign strategy & execution</strong></p>
<ul>
<li>Oversee the planning and execution of multi-channel campaigns (email, SMS, push, in-app).</li>
<li>Ensure campaigns are commercially driven, with clear revenue and performance KPIs.</li>
<li>Guide lifecycle marketing strategies to improve acquisition, engagement, retention, and cross-sell.</li>
<li>Lead A/B and multivariate testing strategies to optimize performance.</li>
</ul>
<p><strong>Data, analytics & performance management</strong></p>
<ul>
<li>Own campaign performance reporting including revenue uplift, incremental GP, and ROI.</li>
<li>Develop dashboards and reporting frameworks linking CRM performance to business KPIs.</li>
<li>Generate actionable insights to continuously optimize campaign effectiveness.</li>
<li>Conduct post-campaign analysis and implement learnings into future planning.</li>
</ul>
<p><strong>Customer segmentation & personalization</strong></p>
<ul>
<li>Define and refine customer segmentation frameworks based on value, behavior, and lifecycle stage.</li>
<li>Drive advanced personalization strategies to increase conversion and basket size.</li>
<li>Partner with analytics teams to leverage predictive modeling and AI-driven insights.</li>
</ul>
<p><strong>Stakeholder & team leadership</strong></p>
<ul>
<li>Lead cross-functional collaboration with Marketing, Retail, Digital, and IT teams.</li>
<li>Manage external agencies and technology partners to deliver high-quality CRM campaigns.</li>
<li>Mentor and develop CRM team members, ensuring capability growth and best practice adoption.</li>
<li>Align CRM activities with broader marketing and commercial strategies.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Business, Marketing, or related field (MBA preferred).</li>
<li>7–10+ years of CRM, loyalty, or marketing automation experience.</li>
<li>Strong hands-on expertise in Salesforce Marketing Cloud ecosystem.</li>
<li>Proven experience managing teams and large-scale CRM programs.</li>
<li>Advanced knowledge of SQL, data modeling, and analytics.</li>
<li>Experience in retail, loyalty, or customer-centric industries preferred.</li>
</ul>
<h4>Key skills</h4>
<ul>
<li>Strategic thinking with strong commercial acumen</li>
<li>Leadership and stakeholder management</li>
<li>Advanced CRM and marketing automation expertise</li>
<li>Data-driven decision making</li>
<li>Strong communication and project management skills</li>
</ul></p><p></p>
<p><h4>About Maqsam</h4>
<p>At Maqsam, we’re building the friendliest cloud communication suite in MENA. Businesses use Maqsam to make and receive calls anywhere in the world, get local and international numbers without friction, build interactive voice responses, supervise and record their call-centre teams, and support customers over WhatsApp and other channels.</p>
<p>We’re growing fast, we sit at the heart of a real problem for growing businesses, and we’re in the middle of an exciting shift, from a feature factory toward genuine product discovery. You’ll join a world-class team whose members have built products at Google, Booking, Microsoft, Verizon, Orange, and Zain.</p>
<h4>Your opportunity</h4>
<p>We’re hiring an experienced product manager to drive key parts of our administration area, the account, team, permissions, and configuration layer our customers rely on every day, plus the compliance and regulatory capabilities that let them operate legally across MENA markets. You’ll take clear ownership of a defined set of products within this area from day one, and you’ll have room to grow your remit as you prove yourself.</p>
<p>This is a hands-on, high-ownership role at the intersection of product, engineering, compliance, and our revenue teams. You’ll partner closely with the squad lead and, given your experience, be trusted to run significant areas independently. Much of the work is turning operational and market requirements into clear, shippable product, so you’ll be equally comfortable digging into a new market’s requirements and writing a crisp and clear requirements for the squad.</p>
<p>You’ll report to: the VP of Product.<br>
You’ll work day-to-day with: Engineering, UX/UI (Design), Compliance, Legal, Finance, and the Revenue teams (Support, Success, Sales).<br>
Squad: Administration.</p>
<h4>Your top responsibilities</h4>
<li>The administration layer. Take clear ownership of account, team, roles and permissions, and configuration surfaces, the backbone that, when done well, makes Maqsam feel effortless to run. Outcome: measurable drop in admin-related friction and support load.</li>
<li>Regulatory and market-readiness features. Work closely with legal and compliance teams to turn regional and market requirements (e.g. business verification, identity, and reporting needs across MENA markets) into prioritised, well-specified product, so Maqsam’s product expands cleanly into new markets and the customer experience stays simple.</li>
<li>Cross-team leadership. Act as the lead product point of contact across Engineering, Compliance, Finance, and Revenue, aligning stakeholders, protecting engineering focus, and keeping the roadmap honest under changing priorities. Outcome: fast, clean resolutions instead of fire-drills.</li>
<li>Product source-of-truth. Establish and maintain the product documentation for your area so the team has a reliable reference for how it actually works. Outcome: a maintained source of truth others can rely on.</li>
<li>Evidence-led discovery. Talk to users, use our analytics, and bring evidence, not just requests, into what we build next.</li>
<h4>We expect from you</h4>
<li>4+ years in B2B product management (SaaS or software), with a strong track record of shipping and owning meaningful product areas independently.</li>
<li>Advanced stakeholder management across technical and non-technical partners; you build alignment and lead without authority.</li>
<li>Exceptional written and verbal communication with stakeholders.</li>
<li>Comfort with ambiguity and shifting priorities; you create structure and order without waiting for it.</li>
<li>Technical fluency; you collaborate closely and credibly with engineers.</li>
<li>Data-literate; you think analytically and you are data driven.</li>
<li>Fluent in English and Arabic.</li>
<li>Demonstrated ownership and accountability for outcomes; genuine curiosity and drive to learn.</li>
<li>LLM/AI experience or familiarity.</li>
<h4>Nice to have</h4>
<li>Telecom / CPaaS / CCaaS / contact-centre domain background.</li>
<li>Exposure to AI-powered product features (a growing bet across Maqsam).</li>
<li>Experience building or maintaining integrations / public APIs.</li>
<li>Experience with legal and compliance product scope.</li>
<li>Storytelling communication.</li>
<h4>What we provide</h4>
<p>Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:</p>
<li>A collaborative and friendly environment with flexible hours.</li>
<li>Many opportunities to learn, grow and become a world-class professional.</li>
<li>A fair compensation.</li>
<li>A culture that thrives on open communication and transparency.</li>
<li>First-class health insurance.</li>
<li>Part of something big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li></p><p></p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking an experienced senior Salesforce Agentforce to lead the design and delivery of enterprise-grade AI agent solutions using Salesforce Agentforce. This role requires deep expertise in Agentforce architecture, Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), and the Salesforce platform. You will work closely with business stakeholders, architects, delivery teams, and executive leadership to identify AI use cases, define solution architectures, and drive successful Agentforce implementations across complex enterprise environments.</p>
<h4>Role responsibilities</h4>
<ul>
<li>Lead Agentforce discovery workshops to identify high-value AI use cases and assess solution fit.</li>
<li>Define agent care plans, success metrics, adoption strategies, and implementation roadmaps.</li>
<li>Architect Agentforce solutions, including:<br>
- Agents and sub-agents<br>
- Topics<br>
- Actions (Apex, Flow, Prompt-based, and Invocable Actions)<br>
- Instructions and orchestration</li>
<li>Design grounding strategies using Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), vector databases, embedding and chunking techniques, and retrieval optimization for both structured and unstructured data.</li>
<li>Design scalable Salesforce platform architectures, including:<br>
- Data model<br>
- Sharing and visibility model<br>
- Security architecture</li>
<li>Develop solution extensions using Apex, Lightning Web Components (LWC), and Salesforce Flow.</li>
<li>Produce technical architecture documentation, solution blueprints, and executive presentations.</li>
<li>Establish architectural governance, implementation standards, and best practices to ensure scalability, reusability, and compliance with Agentforce platform guardrails.</li>
<li>Collaborate with delivery teams, data engineers, integration architects, and enterprise stakeholders across multi-system environments, including ERP, CRM, middleware, and external AI services.</li>
<li>Support pre-sales initiatives by contributing to solution design, effort estimation, demonstrations, and proof-of-concept (POC) development.</li>
<li>Provide technical leadership and mentoring to project teams throughout the solution lifecycle.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Proven experience delivering Salesforce Agentforce solutions in production environments or enterprise-scale proof of concepts.</li>
<li>Strong understanding of Agentforce architecture, including:<br>
- Agents<br>
- Sub-agents<br>
- Topics<br>
- Actions<br>
- Instructions<br>
- Orchestration</li>
<li>Experience facilitating AI use case discovery and designing agent care plans.</li>
<li>Strong expertise in Salesforce Data Cloud (Data 360), including:<br>
- Data modelling<br>
- Batch and streaming ingestion<br>
- Data harmonisation<br>
- Identity resolution</li>
<li>Deep understanding of Retrieval-Augmented Generation (RAG), including:<br>
- Vector databases<br>
- Embedding and chunking strategies<br>
- Retrieval optimisation<br>
- Grounding using Data Cloud and external knowledge sources</li>
<li>Strong Salesforce platform architecture experience covering:<br>
- Data modelling<br>
- Security architecture<br>
- Sharing and visibility model (OWD, Roles, Sharing Rules)</li>
<li>Advanced development skills in:<br>
- Apex<br>
- Lightning Web Components (LWC)<br>
- Salesforce Flow</li>
<li>Experience designing enterprise integration patterns connecting Agentforce with external systems.</li>
<li>Excellent stakeholder management and client-facing communication skills with the ability to present solutions to both technical and executive audiences.</li>
<li>Understanding of the Agentforce consumption model.</li>
<li>Experience with Agentforce Testing Center or equivalent AI testing frameworks.</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Knowledge of Model Context Protocol (MCP).</li>
<li>Experience with Agent-to-Agent (A2A) integration patterns.</li>
<li>Experience designing headless Salesforce architectures.</li>
<li>Agentblazer Legend status.</li>
<li>Agentforce FDE Ready Practitioner accreditation.</li>
</ul>
<h4>Preferred Salesforce certifications</h4>
<ul>
<li>Salesforce Application Architect</li>
<li>Salesforce Data Cloud Consultant</li>
<li>Salesforce Agentforce Specialist</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Fully remote engagement.</li>
<li>Opportunity to work on cutting-edge Salesforce AI and Agentforce implementations.</li>
<li>Collaborate with leading enterprise clients on large-scale digital transformation programmes.</li>
<li>Competitive contract rates and the opportunity to shape next-generation AI-powered customer experiences.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking an experienced senior Salesforce Agentforce to lead the design and delivery of enterprise-grade AI agent solutions using Salesforce Agentforce. This role requires deep expertise in Agentforce architecture, Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), and the Salesforce platform. You will work closely with business stakeholders, architects, delivery teams, and executive leadership to identify AI use cases, define solution architectures, and drive successful Agentforce implementations across complex enterprise environments.</p>
<h4>Role responsibilities</h4>
<ul>
<li>Lead Agentforce discovery workshops to identify high-value AI use cases and assess solution fit.</li>
<li>Define agent care plans, success metrics, adoption strategies, and implementation roadmaps.</li>
<li>Architect Agentforce solutions, including:<br>
- Agents and sub-agents<br>
- Topics<br>
- Actions (Apex, Flow, Prompt-based, and Invocable Actions)<br>
- Instructions and orchestration</li>
<li>Design grounding strategies using Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), vector databases, embedding and chunking techniques, and retrieval optimization for both structured and unstructured data.</li>
<li>Design scalable Salesforce platform architectures, including:<br>
- Data model<br>
- Sharing and visibility model<br>
- Security architecture</li>
<li>Develop solution extensions using Apex, Lightning Web Components (LWC), and Salesforce Flow.</li>
<li>Produce technical architecture documentation, solution blueprints, and executive presentations.</li>
<li>Establish architectural governance, implementation standards, and best practices to ensure scalability, reusability, and compliance with Agentforce platform guardrails.</li>
<li>Collaborate with delivery teams, data engineers, integration architects, and enterprise stakeholders across multi-system environments, including ERP, CRM, middleware, and external AI services.</li>
<li>Support pre-sales initiatives by contributing to solution design, effort estimation, demonstrations, and proof-of-concept (POC) development.</li>
<li>Provide technical leadership and mentoring to project teams throughout the solution lifecycle.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Proven experience delivering Salesforce Agentforce solutions in production environments or enterprise-scale proof of concepts.</li>
<li>Strong understanding of Agentforce architecture, including:<br>
- Agents<br>
- Sub-agents<br>
- Topics<br>
- Actions<br>
- Instructions<br>
- Orchestration</li>
<li>Experience facilitating AI use case discovery and designing agent care plans.</li>
<li>Strong expertise in Salesforce Data Cloud (Data 360), including:<br>
- Data modelling<br>
- Batch and streaming ingestion<br>
- Data harmonisation<br>
- Identity resolution</li>
<li>Deep understanding of Retrieval-Augmented Generation (RAG), including:<br>
- Vector databases<br>
- Embedding and chunking strategies<br>
- Retrieval optimisation<br>
- Grounding using Data Cloud and external knowledge sources</li>
<li>Strong Salesforce platform architecture experience covering:<br>
- Data modelling<br>
- Security architecture<br>
- Sharing and visibility model (OWD, Roles, Sharing Rules)</li>
<li>Advanced development skills in:<br>
- Apex<br>
- Lightning Web Components (LWC)<br>
- Salesforce Flow</li>
<li>Experience designing enterprise integration patterns connecting Agentforce with external systems.</li>
<li>Excellent stakeholder management and client-facing communication skills with the ability to present solutions to both technical and executive audiences.</li>
<li>Understanding of the Agentforce consumption model.</li>
<li>Experience with Agentforce Testing Center or equivalent AI testing frameworks.</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Knowledge of Model Context Protocol (MCP).</li>
<li>Experience with Agent-to-Agent (A2A) integration patterns.</li>
<li>Experience designing headless Salesforce architectures.</li>
<li>Agentblazer Legend status.</li>
<li>Agentforce FDE Ready Practitioner accreditation.</li>
</ul>
<h4>Preferred Salesforce certifications</h4>
<ul>
<li>Salesforce Application Architect</li>
<li>Salesforce Data Cloud Consultant</li>
<li>Salesforce Agentforce Specialist</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Fully remote engagement.</li>
<li>Opportunity to work on cutting-edge Salesforce AI and Agentforce implementations.</li>
<li>Collaborate with leading enterprise clients on large-scale digital transformation programmes.</li>
<li>Competitive contract rates and the opportunity to shape next-generation AI-powered customer experiences.</li>
</ul></p><p></p>
<p><h4>Job purpose</h4>
<p>Oversee and manage the day-to-day operations of the manufacturing facility. Coordinate and optimize production processes, ensuring efficiency, and meeting production targets while maintaining high-quality standards. Responsible for driving operational excellence, managing resources, and fostering a culture of continuous improvement.</p>
<h4>Key accountability areas</h4>
<p><strong>Production planning and scheduling:</strong><br>
Develop and implement production plans to meet customer demand.<br>
Create and manage production schedules, optimizing resource utilization.</p>
<p><strong>Resource management:</strong><br>
Allocate and manage human and equipment resources effectively.<br>
Ensure that staffing levels are aligned with production requirements.</p>
<p><strong>Quality control and assurance:</strong><br>
Implement and oversee quality control processes to ensure product quality.<br>
Collaborate with the quality management team to maintain high-quality standards.</p>
<p><strong>Process optimization:</strong><br>
Identify opportunities for process improvement and implement efficiency measures.<br>
Implement lean manufacturing principles and continuous improvement initiatives.</p>
<p><strong>Cost control and budget management:</strong><br>
Monitor and control manufacturing costs to meet budgetary constraints.<br>
Implement cost-saving measures without compromising quality or safety.</p>
<p><strong>Health and safety compliance:</strong><br>
Ensure compliance with health and safety regulations and standards.<br>
Implement and enforce safety protocols to create a secure working environment.</p>
<p><strong>Supply chain coordination:</strong><br>
Collaborate with supply chain teams to ensure timely availability of raw materials.<br>
Manage relationships with suppliers to optimize the supply chain.</p>
<p><strong>Team leadership and development:</strong><br>
Lead and manage manufacturing teams, providing guidance and support.<br>
Develop a culture of accountability, teamwork, and continuous learning.</p>
<p><strong>Production efficiency metrics:</strong><br>
Establish and monitor key performance indicators (KPIs) to measure production efficiency.<br>
Analyze data to identify areas for improvement and track progress.</p>
<p><strong>Cross-functional collaboration:</strong><br>
Collaborate with other departments such as engineering, maintenance, and quality assurance.<br>
Participate in cross-functional teams to address operational challenges.</p>
<h4>Role accountability</h4>
<p><strong>HR proficiency:</strong><br>
Ability to recruit, recognize, and cultivate high performers and expose them in order to create a robust second line of management.<br>
Ability to recognize low performers and guide them to improve or release them.<br>
Ability to treat subordinates equally without any discrimination.<br>
Assessment criteria of subordinates is performance that leads to planned results.<br>
Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</p>
<p><strong>Responsibility:</strong><br>
Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.<br>
Able to anticipate problems and make the necessary proactive steps to prevent them.<br>
Ability to take necessary and proper timely decisions.</p>
<p><strong>Delivery:</strong><br>
Deliver the required results in a timely manner with required quality and cost.</p>
<p><strong>Making a tangible difference:</strong><br>
Must make a tangible difference to his area of operation and exceed business expectations.</p>
<p><strong>Business planning and performance:</strong><br>
Able to transform the corporate goals into business plans.<br>
Able to plan, follow-up, and execute those plans, whether they are annual or development plans.<br>
Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.<br>
Provide periodic work progress reports.<br>
Responsible for monitoring and controlling budgets and expenses to achieve optimum cost efficiency.</p>
<p><strong>Organizational development:</strong><br>
Develop the organizational structure according to the current requirements taking into consideration future and development plans.<br>
Ensure availability of job descriptions for all job roles and deployment.</p>
<p><strong>Business process improvements:</strong><br>
Develop, coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.<br>
Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.<br>
Promote the automated systems and use them fully, to spread its culture.</p>
<p><strong>Quality:</strong><br>
Quality is considered as alfanar’s prime competitive advantage; as such, managers are expected to act accordingly.</p>
<p><strong>Adaptation:</strong><br>
Adapt to new and alternative techniques, technologies, management structures, and business models.</p>
<p><strong>Health, safety and environment:</strong><br>
Ensure a safe, secure, and legal work environment as per the standard regulations.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in electrical engineering</p>
<h4>Work experience</h4>
<p>6 to 10 years</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Operations management</li>
<li>Operations planning</li>
<li>Operations research</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>- Quality and timeliness of deliverables. - Technical quality of reports and guidance documents. - Effective coordination with headquarters and field offices. - Responsiveness to emerging priorities. - Contribution to disability mainstreaming across programmes. - Professionalism and adherence to UNRWA values and standards.<br> Work Location<br>The consultant would be expected to work full time in the UNRWA HQ in Amman, between 0800 and 1600.<br> Expected duration<br>The duration of the consultancy is 4 months (01 September 2026- 31 Dec 2026), renewable subject to satisfactory performance and availability of funds.<br> Duties and Responsibilities<br>A. Technical Support and Protection Mainstreaming - Support implementation of UNRWA's Disability Policy and Disability Inclusion Guidelines. - Assist in reviewing, developing and updating technical guidance, standard operating procedures, checklists, operational tools and other implementation resources. - Provide technical inputs to programme design, policy documents, concept notes, and project proposals. - Support integration of disability inclusion across education, health, protection, relief and social services, infrastructure, emergency response, and other programme areas. - Support the technical review of programme documents to ensure disability inclusion standards are appropriately reflected. B. Protection Programming - Support the design and implementation of targeted protection initiatives addressing the specific risks faced by Palestine refugees with disabilities. - Assist in developing guidance on disability-inclusive case management, referrals, community-based protection, accessibility, and reasonable accommodation. - Contribute to the integration of disability considerations within broader protection programming and cross-cutting protection initiatives. - Support monitoring of disability inclusion commitments across UNRWA programmes and operations. - Assist in compiling, validating, and analysing disability-disaggregated data. - Contribute to organizational reporting against UNDIS and other institutional commitments. - Support the preparation of analytical reports, dashboards, briefing notes, donor updates, and management reports. C. Coordination and Partnerships - Support the coordination of disability inclusion activities across Headquarters departments and Field Offices. - Assist in organizing meetings of disability coordination mechanisms, technical working groups, and task forces. - Support coordination with field focal points to monitor implementation of agreed priorities. - Support engagement with United Nations entities, donors, Organizations of Persons with Disabilities (OPDs), NGOs, academic institutions, and other external partners. D. Knowledge Management and Capacity Development - Support research on emerging disability inclusion practices and humanitarian guidance. - Assist with the preparation of policy briefs, case studies, and other knowledge products. - Support documentation of good practices and lessons learned and maintain an organized repository of disability inclusion resources, tools, and reference materials. - Support the development and delivery of training materials, presentations, workshops, and other capacity-building initiatives. E. Operational and Administrative Support - Support planning and tracking of annual workplans and implementation priorities. - Prepare meeting agendas, minutes, and follow-up actions. - Support scheduling, correspondence, and coordination of meetings. - Maintain organized electronic filing systems and documentation. - Undertake other assignments as requested by the Senir Disability Advisor.<br> Qualifications/special skills<br>Advanced university degree in Disability Studies, International Development, Human Rights, Public Policy, Social Sciences, Rehabilitation, Education, Public Health, or another relevant field. - Six years of progressively responsible professional experience in humanitarian action, international development, protection and disability inclusion - Demonstrated experience supporting disability-inclusive programming. - Experience working with UN agencies, international organizations, or NGOs is highly desirable. - Experience in project coordination and technical reporting. - Experience developing guidance documents, training materials, and knowledge products. Experience working with organizations of persons with disabilities is an asset<br> Languages<br>- Excellent written and spoken English. - Mandatory Written and spoken Arabic<br> Additional Information<br>• The consultant will be paid the lump sum of (JOD4,626.40), split into 4 instalments as described above upon satisfactory submission of the deliverables. • Remuneration for this consultancy is on G17 and will depend on the qualifications and experience of the candidate. • The consultant will be remunerated based on the satisfactory deliverables of the agreed activities.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem.<br> RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains.<br> In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.<br> Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group.<br> With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market.<br> Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.<br> Job Overview We are seeking an experienced Senior Salesforce Agentforce to lead the design and delivery of enterprise-grade AI agent solutions using Salesforce Agentforce.<br> This role requires deep expertise in Agentforce architecture, Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), and the Salesforce platform.<br> You will work closely with business stakeholders, architects, delivery teams, and executive leadership to identify AI use cases, define solution architectures, and drive successful Agentforce implementations across complex enterprise environments.<br> Role Responsibilities Lead Agentforce discovery workshops to identify high-value AI use cases and assess solution fit.<br> Define agent care plans, success metrics, adoption strategies, and implementation roadmaps.<br> Architect Agentforce solutions, including: - Agents and sub-agents - Topics - Actions (Apex, Flow, Prompt-based, and Invocable Actions) - Instructions and orchestration Design grounding strategies using Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), vector databases, embedding and chunking techniques, and retrieval optimization for both structured and unstructured data.<br> Design scalable Salesforce platform architectures, including: - Data model - Sharing and visibility model - Security architecture Develop solution extensions using Apex, Lightning Web Components (LWC), and Salesforce Flow.<br> Produce technical architecture documentation, solution blueprints, and executive presentations.<br> Establish architectural governance, implementation standards, and best practices to ensure scalability, reusability, and compliance with Agentforce platform guardrails.<br> Collaborate with delivery teams, data engineers, integration architects, and enterprise stakeholders across multi-system environments, including ERP, CRM, middleware, and external AI services.<br> Support pre-sales initiatives by contributing to solution design, effort estimation, demonstrations, and proof-of-concept (POC) development.<br> Provide technical leadership and mentoring to project teams throughout the solution lifecycle.<br> Fully remote engagement.<br> Opportunity to work on cutting-edge Salesforce AI and Agentforce implementations.<br> Collaborate with leading enterprise clients on large-scale digital transformation programmes.<br> Competitive contract rates and the opportunity to shape next-generation AI-powered customer experiences.<br> Proven experience delivering Salesforce Agentforce solutions in production environments or enterprise-scale proof of concepts.<br> Strong understanding of Agentforce architecture, including: Agents Sub-agents Topics Actions Instructions Orchestration Experience facilitating AI use case discovery and designing agent care plans.<br> Strong expertise in Salesforce Data Cloud (Data 360), including: Data modelling Batch and streaming ingestion Data harmonisation Identity resolution Deep understanding of Retrieval-Augmented Generation (RAG), including: Vector databases Embedding and chunking strategies Retrieval optimisation Grounding using Data Cloud and external knowledge sources Strong Salesforce platform architecture experience covering: Data modelling Security architecture Sharing and visibility model (OWD, Roles, Sharing Rules) Advanced development skills in: Apex Lightning Web Components (LWC) Salesforce Flow Experience designing enterprise integration patterns connecting Agentforce with external systems.<br> Excellent stakeholder management and client-facing communication skills with the ability to present solutions to both technical and executive audiences.<br> Understanding of the Agentforce consumption model.<br> Experience with Agentforce Testing Center or equivalent AI testing frameworks.<br> Nice to Have Knowledge of Model Context Protocol (MCP).<br> Experience with Agent-to-Agent (A2A) integration patterns.<br> Experience designing headless Salesforce architectures.<br> Agentblazer Legend status.<br> Agentforce FDE Ready Practitioner accreditation.<br> Preferred Salesforce Certifications Salesforce Application Architect Salesforce Data Cloud Consultant Salesforce Agentforce Specialist</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Maqsam At Maqsam , we’re building the friendliest cloud communication suite in MENA .<br> Businesses use Maqsam to make and receive calls anywhere in the world, get local and international numbers without friction, build interactive voice responses, supervise and record their call-centre teams, and support customers overWhatsApp and other channels.<br> We’re growing fast, we sit at the heart of a real problem for growing businesses, and we’re in the middle of an exciting shift, from a feature factory toward genuine product discovery.<br> You’ll join a world-class team whose members have built products at Google, Booking, Microsoft, Verizon, Orange, and Zain.<br> Your Opportunity We’re hiring an experienced Product Manager to drive key parts of our Administration area, the account, team, permissions, and configuration layer our customers rely on every day, plus the compliance and regulatory capabilities that let them operate legally across MENA markets.<br> You’ll take clear ownership of a defined set of products within this area from day one, and you’ll have room to grow your remit as you prove yourself.<br> This is a hands-on, high-ownership role at the intersection of product, engineering, compliance, and our revenue teams.<br> You’ll partner closely with the squad lead and, given your experience, be trusted to run significant areas independently.<br> Much of the work is turning operational and market requirements into clear, shippable product, so you’ll be equally comfortable digging into a new market’s requirements and writing a crisp and clear requirements for the squad.<br> You’ll report to: the VP of Product.<br> You’ll work day-to-day with: Engineering, UX/UI (Design), Compliance, Legal, Finance, and the Revenue teams (Support, Success, Sales).<br> Squad: Administration.<br> Your Top Responsibilities The administration layer.<br> Take clear ownership of account, team, roles and permissions, and configuration surfaces, the backbone that, when done well, makes Maqsam feel effortless to run.<br> Outcome: measurable drop in admin-related friction and support load.<br> Regulatory & market-readiness features .<br> Work closely with legal and compliance teams to turn regional and market requirements (e.<br>g. business verification, identity, and reporting needs across MENA markets) into prioritised, well-specified product, so Maqsam’s product expands cleanly into new markets and the customer experience stays simple.<br> Cross-team leadership.<br> Act as the lead product point of contact across Engineering, Compliance, Finance, and Revenue, aligning stakeholders, protecting engineering focus, and keeping the roadmap honest under changing priorities.<br> Outcome: fast, clean resolutions instead of fire-drills.<br> Product source-of-truth.<br> Establish and maintain the product documentation for your area so the team has a reliable reference for how it actually works.<br> Outcome: a maintained source of truth others can rely on.<br> Evidence-led discovery.<br> Talk to users, use our analytics, and bring evidence, not just requests, into what we build next.<br> We expect from you 4+ years in B2B product management (SaaS or software), with a strong track record of shipping and owning meaningful product areas independently.<br> Advanced stakeholder management across technical and non-technical partners; you build alignment and lead without authority.<br> Exceptional written and verbal communication with stakeholders.<br> Comfort with ambiguity and shifting priorities, you create structure and order without waiting for it.<br> Technical fluency; you collaborate closely and credibly with engineers.<br> Data-literate, you think analytically and you are data driven.<br> Fluent in English and Arabic.<br> Demonstrated ownership and accountability for outcomes; genuine curiosity and drive to learn.<br> LLM/AI experience/ familiarity.<br> Nice to have Telecom / CPaaS / CCaaS / contact-centre domain background.<br> Exposure to AI-powered product features (a growing bet across Maqsam).<br> Experience building or maintaining integrations / public APIs.<br> Experience with legal and compliance product scope.<br> Story telling communication What We Provide Join a world-class team at Maqsam, where your growth is our priority.<br> Here’s what you can expect: A collaborative and friendly environment with flexible hours.<br> Many opportunities to learn, grow and become a world-class professional.<br> A fair compensation.<br> A culture that thrives on open communication and transparency.<br> First-class health insurance.<br> Part of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.<br> If this sounds like you, we’d love to meet you.<br> Apply now!</span> </div>