Jobs For Women - Aqaba Jordan

<p>Oversee the day-to-day operations of the store and ensure smooth business activities.<br><br>Deliver excellent customer service by greeting customers, addressing inquiries, and resolving complaints in a professional and timely manner.<br><br>Monitor and analyze sales performance, identify trends, and implement actions to achieve sales and profitability targets.<br><br>Monitor top-selling products, identify stock gaps, and coordinate replenishment activities to maximize sales opportunities.<br><br>Manage inventory activities including receiving shipments, stock transfers, stock counts, damaged items, returns, and shrinkage control.<br><br>Ensure stock levels are maintained and orders are placed accurately to support business needs.<br><br>Maintain high visual merchandising standards and ensure the store's appearance reflects brand guidelines at all times.<br><br>Monitor the cleanliness and maintenance of sales areas, stockrooms, cash registers, and store facilities.<br><br>Prepare staff schedules based on business requirements, sales forecasts, and operational needs.<br><br>Set daily sales targets and communicate objectives clearly to the store team.<br><br>Recruit, train, coach, and motivate employees to ensure high levels of performance and engagement.<br><br>Conduct regular performance discussions and support employee development initiatives.<br><br>Manage store expenses and ensure operations remain within approved budgets.<br><br>Prepare and review reports related to sales, inventory, operational performance, and key business indicators.<br><br>Ensure compliance with company policies, operational procedures, and local regulations, including maintaining valid store licenses and employee documentation.<br><br>Monitor market trends, customer needs, and competitor activities and share insights with management.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in business administration, Retail Management, or a related field.<br><br>4-6 years of experience in retail operations or a similar role.<br><br>Minimum 2 years of experience in a managerial or supervisory position.<br><br>Proficiency in Microsoft Office applications.<br><br>Fluency in English; Arabic is an advantage.</p>

<p>POSITION SUMMARY Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Transmit information or documents using a computer. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Post requisitions and document selection activities. Ensure accurate maintenance of all employee records and files. Maintain confidentiality and security of employee and property records, files, and information. Regularly coordinate employee celebrations. Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p> <p> </p> <p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 1 year of related work experience.</p> <p>Supervisory Experience: At least 1 year of supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<p><b>JOB SUMMARY</b></p><p><br></p><p>&nbsp;The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR Manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.</p><p>Leading and Monitoring Recruitment and Hiring Activity Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. Establishes and maintains contact with external recruitment sources. Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings. Oversees/monitors candidate identification and selection process. Provides subject matter expertise to property managers regarding selection procedures. Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool. Performs quality control on vendor partner s performance regarding applicant sourcing and selection.</p><p>Administering and Providing Education Related to Employee Benefits Works with unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. Prepares, audits and distributes unemployment claim activity reports to property management. Attends unemployment hearings and ensures property is properly represented. Ensures that department has the available resources on hand to administer employee benefits.</p><p>Managing Employee Development Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensures employees are cross-trained to support successful daily operations. Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate. Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. Ensures attendance by all new hires and participation of the leadership team in training programs Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.</p><p>Maintaining Employee Relations Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings). Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. Utilizes an open door policy to acknowledge employee problems or concerns in a timely manner Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. Partners with Loss Prevention to conduct employee accident investigations, as necessary. Communicates performance expectations in accordance with job descriptions for each position.</p><p>Managing Legal and Compliance Practices Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. Ensures medical records are maintained in a separate, secure and confidential medical file. Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). Communicates property rules and regulations via the employee handbook. Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc. Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity. Manages Workers Compensation claims to ensure appropriate employee care and manage costs. Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area. OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.</p>

<p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Answer patients' questions and determine how to assist them. Record patient symptoms, medical information, and changes in condition. Make referrals if necessary. Measure and record patients' vital signs. Recommend and implement patient care plans and interventions based on assessment of patient conditions. Administer medications or start intravenous fluids and note times and amounts. Provide basic patient care and treatments, such as taking temperatures/blood pressures, cleaning/dressing wounds, massaging muscles, or delivering hot/cold applications. Administer emergency treatment for injuries/illnesses; arrange medical care if necessary. Inform employer/employees of health problems to minimize or eliminate potential illness risks. Record, store, and maintain guests' assessment and counseling information. Maintain up-to-date knowledge of professional area, seek additional information when presented with unfamiliar situations; participate in ongoing professional development.</p> <p> </p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; use proper equipment; wear appropriate personal protective clothing. Maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Discuss work topics discreetly and quietly; speak with others using clear and professional language. Ensure employee compliance with company standards/policies and external regulations. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: Bachelor's degree from accredited university or college.</p> <p>Related Work Experience: At least 3 years of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p> </p> <p>REQUIRED QUALIFICATIONS</p> <p>License or Certification: Professional licensure as Registered Nurse in state of practice.</p> <p><br></p>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Security/Loss Prevention Operations</strong> </p> <p> Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.</p> <p> Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.</p> <p> Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.</p> <p> Comply with applicable laws and safety regulations.</p> <p> Follow proper key control guidelines in loss prevention and in the property.</p> <p> Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.</p> <p> Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.</p> <p> Follow Duty of Care process for the protection of guests and employees.</p> <p> Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.</p> <p> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</p> <p> Implements action plans to monitor and control risk.</p> <p> Monitors all unusual activities in and around the property that would impair the well being of guests and employees.</p> <p> Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial &amp; follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.</p> <p> Oversees and guides the efforts of the Accident Prevention Committee.</p> <p> Oversees first aid program for guests and employees.</p> <p> Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.</p> <p> Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</p> <p> Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.</p> <p> Serves as a role model to demonstrate appropriate behaviors.</p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Meet quality standards and customer expectations on a daily basis.</p> <p> Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.</p> <p> Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.</p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> </p> <p> <br> <strong>Additional Responsibilities</strong> </p> <p> Analyzes information and evaluating results to choose the best solution and solve problems.</p> <p> Develops liaison with local law enforcement and emergency services.</p> <p> Informs and/or updates the executives and peers on relevant information in a timely manner.</p> <p> Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</p> <p> </p> </div> <div> </div> <p><br></p>

<p>JOB SUMMARY Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.</p><p>CORE WORK ACTIVITIES</p><p>Managing Security Operations</p><ul><li>Assists in the development and implementation of emergency procedures.</li><li>Recommends follow-up action for security breaches.</li><li>Conducts investigation of all losses of property assets and refers to proper management for disposition.</li><li>Deploys security staff to effectively monitor and protect property assets.</li><li>Complies with all Corporate Security safety and security management guidelines and procedures.</li><li>Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.</li><li>Conducts periodic patrols of entire property and parking areas.</li><li>Recognizes success across areas of responsibility.</li><li>Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li>Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.</li><li>Implements action plans to monitor and control risk.</li><li>Keeps abreast of local criminal activity as it may impact property.</li><li>Maintains required reports and documentation regarding patrols of property and parking areas.</li><li>Inspects all security equipment and ensures it is fully functioning.</li><li>Provides means for obtaining necessary medical attention on a timely basis.</li><li>Conducts hourly employee performance appraisals according to Standard Operating Procedures.</li><li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.</li><li>Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</li><li>Maintains first aid and CPR certifications required for Security officers.</li><li>Implements local authority requirement for security and safety.</li></ul><p>Leading Security Teams</p><ul><li>Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.</li><li>Celebrates successes by publicly recognizing the contributions of team members.</li><li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</li><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li>Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concern.</li><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.</li><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul><p>Providing and Ensuring Exceptional Customer Service</p><ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li>Empowers employees to provide excellent customer service.</li><li>Meets quality standards and customer expectations on a daily basis.</li><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul><p>Conducting Human Resources Activities</p><ul><li>Assists in minimizing cost of accident claims through aggressive claims management.</li><li>Brings issues to the attention of Human Resources as necessary.</li><li>Strives to improve service performance.</li><li>Administers property policies fairly and consistently.</li></ul><p>Additional Responsibilities</p><ul><li>Analyzes information and evaluates results to choose the best solution and solve problems.</li><li>Develops and maintains a working relationship with local law enforcement authorities.</li><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Provides guidance in setting health and safety policies and standards.</li><li>Coordinates with Event Sales for VIP escort and media control for large events.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.</li><li>OR 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.</li></ul>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Transmit information or documents using a computer. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Post requisitions and document selection activities. Ensure accurate maintenance of all employee records and files. Maintain confidentiality and security of employee and property records, files, and information. Regularly coordinate employee celebrations.</p> <p> </p> <p>Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested.</p> <p> </p> <p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 1 year of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES </strong> </p> <p> </p> <p> <strong>Taking an Entrepreneurial Approach to Driving the Restaurant Business </strong> </p> <p> Understands financial opportunities by surveying restaurant demand.</p> <p> Partners with key individuals in the local community to assess opportunities.</p> <p> Identifies and analyzes competitors.</p> <p> Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.</p> <p> Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.</p> <p> </p> <p> <strong>Leading Significant Marketing/Public Relations/Media Activities</strong> </p> <p> Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.</p> <p> Supports on-site/off-site public relations opportunities to promote the restaurant.</p> <p> Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.</p> <p> Serves as the primary point of contact for restaurant events.</p> <p> Participates in local networking activities, which are often off-property, in support of the restaurant.</p> <p> </p> <p> <strong>Managing Day-to-Day Restaurant Operations </strong> </p> <p> Supervises and manages employees.</p> <p> Understands employee positions well enough to perform duties in employees' absence.</p> <p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p> <p> Conducts daily "taste panels" to educate, drive sales and create sales goals.</p> <p> Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.</p> <p> Monitors compliance with all applicable laws and regulations.</p> <p> Monitors adherence to liquor control policies and procedures.</p> <p> Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.</p> <p> Monitors alcohol beverage service for compliance with local laws.</p> <p> Monitors compliance with all food &amp; beverage policies, standards and procedures, including food handling and sanitation standards.</p> <p> Assists servers and hosts on the floor during meal periods and high demand times.</p> <p> Advocates sound financial/business decision making.</p> <p> Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.</p> <p> Recognizes good quality products and presentations.</p> <p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p> <p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p> <p> </p> <p> <strong>Fostering an Environment that Creates Exciting and Memorable Guest Experiences </strong> </p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Acts as the guest service role model for the restaurants..</p> <p> Addresses guest problems and complaints.</p> <p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p> <p> Verifies corrective action is taken to continuously improve service results.</p> <p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p> <p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p> <p> </p> <p> <strong>Managing and Conducting Human Resource and Talent Management Activities </strong> </p> <p> Actively participates in the hiring process to identify the right talent to support the outlet's concept.</p> <p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p> <p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p> <p> Facilitates the fair and equal treatment of employees.</p> <p> Strives to improve employee retention.</p> <p> Monitors employee attendance of on-going training to understand guest expectations.</p> <p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p> <p> Strives to improve service performance.</p> <p> Encourages recognition of employees across areas of responsibility.</p> <p> Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team.</p> <p> Establishes guidelines so employees understand expectations and the work.</p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others.</p> <p> Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model.</p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience </strong> </p> <p> </p> <p> H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>

<p>Human Resources Coordinator Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p>

<p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Taking an Entrepreneurial Approach to Driving the Restaurant Business</strong> </p> <p> Understands financial opportunities by surveying restaurant demand.</p> <p> Partners with key individuals in the local community to assess opportunities.</p> <p> Identifies and analyzes competitors.</p> <p> Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.</p> <p> Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.</p> <p> </p> <p> <strong>Leading Significant Marketing/Public Relations/Media Activities</strong> </p> <p> Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.</p> <p> Supports on-site/off-site public relations opportunities to promote the restaurant.</p> <p> Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.</p> <p> Serves as the primary point of contact for restaurant events.</p> <p> Participates in local networking activities, which are often off-property, in support of the restaurant.</p> <p> </p> <p> <strong>Managing Day-to-Day Restaurant Operations</strong> </p> <p> Supervises and manages employees.</p> <p> Understands employee positions well enough to perform duties in employees' absence.</p> <p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p> <p> Conducts daily "taste panels" to educate, drive sales and create sales goals.</p> <p> Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.</p> <p> Monitors compliance with all applicable laws and regulations.</p> <p> Monitors adherence to liquor control policies and procedures.</p> <p> Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.</p> <p> Monitors alcohol beverage service for compliance with local laws.</p> <p> Monitors compliance with all food &amp; beverage policies, standards and procedures, including food handling and sanitation standards.</p> <p> Assists servers and hosts on the floor during meal periods and high demand times.</p> <p> Advocates sound financial/business decision making.</p> <p> Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.</p> <p> Recognizes good quality products and presentations.</p> <p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p> <p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p> <p> </p> <p> <strong>Fostering an Environment that Creates Exciting and Memorable Guest Experiences</strong> </p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Acts as the guest service role model for the restaurants..</p> <p> Addresses guest problems and complaints.</p> <p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p> <p> Verifies corrective action is taken to continuously improve service results.</p> <p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p> <p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p> <p> </p> <p> <strong>Managing and Conducting Human Resource and Talent Management Activities</strong> </p> <p> Actively participates in the hiring process to identify the right talent to support the outlet's concept.</p> <p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p> <p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p> <p> Facilitates the fair and equal treatment of employees.</p> <p> Strives to improve employee retention.</p> <p> Monitors employee attendance of on-going training to understand guest expectations.</p> <p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p> <p> Strives to improve service performance.</p> <p> Encourages recognition of employees across areas of responsibility.</p> <p> Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team.</p> <p> Establishes guidelines so employees understand expectations and the work.</p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others.</p> <p> Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p> <p> Develops specific goals and plans to prioritize, organize, and accomplish own work.</p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p> <strong>Education and Experience</strong> </p> <p> </p> <p> H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Supporting Property Operations and Guest Relations Needs</strong> </p> <p> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</p> <p> Communicates any variations to the established norms to the appropriate department in a timely manner.</p> <p> Sends copy of MOD report to all departments on a daily basis.</p> <p> Strives to improve service performance.</p> <p> Ensures compliance with all policies, standards and procedures.</p> <p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p> <p> </p> <p> <strong>Supporting Profitability Goals</strong> </p> <p> Understands and complies with loss prevention policies and procedures.</p> <p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p> <p> Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</p> <p> </p> <p> <strong>Managing the Guest Experience</strong> </p> <p> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Provides immediate assistance to guests as requested.</p> <p> Serves as a leader in displaying outstanding hospitality skills.</p> <p> Sets a positive example for guest relations.</p> <p> Responds to and handles guest problems and complaints.</p> <p> Ensures employees understand customer service expectations and parameters.</p> <p> Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</p> <p> Participates in the development and implementation of corrective action plans to improve guest satisfaction.</p> <p> Records guest issues in the guest response tracking system.</p> <p> </p> <p> <strong>Assisting Human Resources Activities</strong> </p> <p> Participates as needed in the investigation of employee and guest accidents.</p> <p> Observes service behaviors of employees and providing feedback to individuals.</p> <p> Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.</p> <p> Celebrates successes and publicly recognizes the contributions of team members.</p> <p> Ensures employees are cross-trained to support successfully daily operations.</p> <p> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</p> <p> Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</p> <p> </p> </div> <div> </div> <p><br></p>

<p><strong>Responsibilities</strong></p><ul><li>Lead and manage the HR function, ensuring the effective implementation of HR policies, procedures, and standards across project operations.</li><li>Develop and implement workforce planning strategies to support project mobilization, staffing requirements, and construction schedules.</li><li>Oversee local and international recruitment activities to ensure the timely hiring of qualified white-collar and blue-collar employees.</li><li>Anticipate workforce requirements and ensure the availability of qualified personnel throughout all stages of project execution.</li><li>Manage personnel administration processes, including employment contracts, onboarding, employee records, attendance, leave management, and offboarding.</li><li>Oversee payroll inputs and ensure the accurate and timely submission of payroll-related information.</li><li>Ensure compliance with Jordanian labor laws, social security regulations, tax requirements, and internal HR policies.</li><li>Supervise compensation and benefits administration and support the implementation of competitive and compliant reward practices.</li><li>Manage employee relations, disciplinary procedures, and labor-related matters while promoting a positive and professional work environment.</li><li>Support managers in performance management, employee development, succession planning, and workforce capability building.</li><li>Identify training needs and coordinate learning and development initiatives to enhance employee skills and performance.</li><li>Coordinate expatriate assignments, secondments, and international workforce mobilization with relevant stakeholders.</li><li>Establish and monitor HR KPIs related to recruitment, staffing, employee turnover, absenteeism, training, and workforce demographics.</li><li>Prepare regular HR reports and provide insights to support project management and decision-making.</li><li>Promote organizational values and support employee engagement, internal communication, and employee well-being initiatives.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor s degree in Human Resources, Business Administration, Law, or a related field.</li><li>10 to 15 years of progressive experience in Human Resources, preferably within construction, infrastructure, industrial, or Engineering, Procurement, and Construction (EPC) projects.</li><li>Proven experience in large-scale recruitment, workforce planning, and project mobilization.</li><li>Strong knowledge of personnel administration, employee relations, payroll processes, and HR compliance.</li><li>Demonstrated ability to establish, lead, and manage HR functions within large-scale project environments.</li><li>Experience working in multicultural, multinational, and matrix organizational structures.</li><li>Strong knowledge of Jordanian labor laws, social security regulations, and applicable employment requirements.</li><li>Excellent leadership, stakeholder management, communication, and interpersonal skills.</li><li>Strong analytical, organizational, and reporting skills, with experience in monitoring HR KPIs and workforce performance.</li><li>Ability to work effectively in a fast-paced environment and manage demanding recruitment and workforce mobilization targets.</li><li>Fluency in English is mandatory; proficiency in Arabic is an advantage.</li></ul><p></p>Required Skills<ul><li>Human Resources</li><li>Workforce Planning</li><li>Talent Acquisition</li><li>Large-Scale Recruitment</li><li>HR Policies and Procedures</li><li>Personnel Administration</li><li>Jordanian Labor Law Compliance</li><li>Payroll Administration</li><li>Performance Management</li><li>Employee Engagement</li></ul><br><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Human Resources, Business Administration, Law, or a related field.</li><li>10 to 15 years of progressive experience in Human Resources, preferably within construction, infrastructure, industrial, or Engineering, Procurement, and Construction (EPC) projects.</li><li>Proven experience in large-scale recruitment, workforce planning, and project mobilization.</li><li>Strong knowledge of personnel administration, employee relations, payroll processes, and HR compliance.</li><li>Demonstrated ability to establish, lead, and manage HR functions within large-scale project environments.</li><li>Experience working in multicultural, multinational, and matrix organizational structures.</li><li>Strong knowledge of Jordanian labor laws, social security regulations, and applicable employment requirements.</li><li>Excellent leadership, stakeholder management, communication, and interpersonal skills.</li><li>Strong analytical, organizational, and reporting skills, with experience in monitoring HR KPIs and workforce performance.</li><li>Ability to work effectively in a fast-paced environment and manage demanding recruitment and workforce mobilization targets.</li><li>Fluency in English is mandatory; proficiency in Arabic is an advantage.</li></ul>

<p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>

<p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.</p> <p> </p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>

<p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.</p> <p> </p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 2 years of related work experience.</p> <p>Supervisory Experience: At least 1 year of supervisory experience.</p> <p>License or Certification: None</p>

<p><strong>POSITION SUMMARY</strong></p> <p></p> <p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.</p> <p></p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 2 years of related work experience.</p> <p>Supervisory Experience: At least 1 year of supervisory experience.</p> <p>License or Certification: None</p>

<p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>PREFERRED QUALIFICATIONS</strong></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 2 years of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>License or Certification: None</li></ul>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.</p> <p> </p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 2 years of related work experience.</p> <p>Supervisory Experience: At least 1 year of supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<p><strong>JOB SUMMARY</strong></p><p>Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p><strong>CORE WORK ACTIVITIES</strong></p><p><strong>Taking an Entrepreneurial Approach to Driving the Restaurant Business</strong></p><p>Understands financial opportunities by surveying restaurant demand.</p><p>Partners with key individuals in the local community to assess opportunities.</p><p>Identifies and analyzes competitors.</p><p>Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.</p><p>Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.</p><p><strong>Leading Significant Marketing/Public Relations/Media Activities</strong></p><p>Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.</p><p>Supports on-site/off-site public relations opportunities to promote the restaurant.</p><p>Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.</p><p>Serves as the primary point of contact for restaurant events.</p><p>Participates in local networking activities, which are often off-property, in support of the restaurant.</p><p><strong>Managing Day-to-Day Restaurant Operations</strong></p><p>Supervises and manages employees.</p><p>Understands employee positions well enough to perform duties in employees' absence.</p><p>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p><p>Conducts daily "taste panels" to educate, drive sales and create sales goals.</p><p>Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.</p><p>Monitors compliance with all applicable laws and regulations.</p><p>Monitors adherence to liquor control policies and procedures.</p><p>Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.</p><p>Monitors alcohol beverage service for compliance with local laws.</p><p>Monitors compliance with all food &amp; beverage policies, standards and procedures, including food handling and sanitation standards.</p><p>Assists servers and hosts on the floor during meal periods and high demand times.</p><p>Advocates sound financial/business decision making.</p><p>Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.</p><p>Recognizes good quality products and presentations.</p><p>Supervises daily shift operations in absence of Assistant Restaurant Manager.</p><p>Oversees the financial aspects of the department including purchasing and payment of invoices.</p><p><strong>Fostering an Environment that Creates Exciting and Memorable Guest Experiences</strong></p><p>Provides services that are above and beyond for customer satisfaction and retention.</p><p>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p><p>Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.</p><p>Empowers employees to provide excellent customer service.</p><p>Acts as the guest service role model for the restaurants..</p><p>Addresses guest problems and complaints.</p><p>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p><p>Verifies corrective action is taken to continuously improve service results.</p><p>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p><p>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education and Experience</strong></p><p>H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p><p>OR</p><p>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>