Mechanical Design Engineer Jobs in Jordan
1864 Jobs Found
Client of United Nation careers
Jordan - Amman
<p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 25,000 staff and complementary personnel across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The incumbent of this post reports to the Director of Human Resources (DHR). The incumbent of the post provides direct supervision to a number of professional and general services staff members and/or other personnel.</p><h2>Responsibilities</h2><ul><li>Manages the Human Resources Policies and Administrative Law Division (HRPAL); plans and coordinates the Division s work objectives ensuring that comprehensive objectives and work plans are established and met; identifies and resolves any operational/management issues affecting the quality of services provided by the Division.</li><li>Develops human resources (HR) policies, practices, and procedures to meet the evolving Agency needs in the context of strategic planning, goals, and objectives and provides proactive and innovative approaches and guidelines on the interpretation and implementation of the Agency s policies and procedures related to the delivery of human resources services in consultations with stakeholders across the Agency at HQ, field and Executive Management level.</li><li>Prepares rules, policy, position papers and proposals representing UNRWA s views on human resources issues and reforms in all areas of HR including recruitment/staffing, staff development, performance management, grievances and HR legal, HR services, benefits and entitlements and staff wellbeing to ensure contemporary, UN-aligned HR practices across UNRWA; provides advice to Field and HQ management in line with the policies and guidelines ensuring consistent application across the Agency and undertaking applicable reviews of HR practices in Fields and HQ; coordinates with DLA, as required, in consultation with DHR;</li><li>Leads and directs the work of subordinate staff in relation to appeals and grievances; in close collaboration with DLA contributes to designing, maintaining and updating the administrative and employment law systems for Agency staff;</li><li>Represents HRD in inter-agency meetings and inter-agency cooperation projects as assigned by DHR; holds consultations with staff unions, government representative or inter-agency officials or missions as instructed. Acts for the Director during his or her absence, with full responsibility for HRD when designated by DHR;</li><li>keeps abreast of wider UN issuances and international best practices and trends by liaising with professional peers, attending meetings and seminars, conducting research and analyzing the impact of such developments and issuances on the Agency s HR strategies, policies and procedures; reviews and updates the Agency s Staff Rules and Regulations and policy issuances; accordingly,</li><li>Serve as the primary policy advisor to the Director of Human Resources, providing strategic guidance and expertise on HR policies and practices; ensures consistent application of HR policies across the Agency through training for managers and other stakeholders in the Field Offices in best HR practices and lessons learned; coordinates with the Department of Legal Affairs on disciplinary and appeals processes.</li><li>Deputizes the Director of Human Resources.</li></ul><h2>Competencies</h2><p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</p><ul><li>Leading and Supervising</li><li>Relating and Networking</li><li>Formulating Strategies and Concepts</li><li>Managing Complexity and Change</li><li>Innovating and Taking Risks</li></ul><h2><br></h2><p><strong>Desired Candidate Profile</strong></p><p><strong>Education</strong></p><p>Advanced university degree (master s or equivalent) from an accredited educational institution in human resources management, public or business administration, law or in a related area such as social or behavioral sciences.</p><p>Job - Specific Qualification Not available.</p><p><strong>Work Experience</strong></p><p>At least ten years of relevant and progressive/varied human resources experience, including a minimum of five years in the UN system, or in international or governmental institutions at a senior supervisory level. In addition to at least five years of experience in human resources regulatory framework design, including staff relations and case management, as well as a minimum of five years of experience leading and managing teams is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required. Familiarity with the history of contemporary problems in the Middle East is desirable. Familiarity with UN Common System practices is desirable.</p>
INGOT
Jordan - Amman
<p>At INGOT, we believe in building high-performing teams where everyone is in the right seat not just filling a role but thriving in it. Our approach emphasizes getting the right people in the right positions to drive business growth and success. Here s what that means for YOU: You ll excel at what you do because you re in a role that aligns with your skills and passions You ll be aligned with our core values - High Ethics, Commitment and Innovation we re looking for team members who get it, want it, and have the capacity to do it We want you to thrive in an environment where your contributions matter, and you can make an impact on our mission If you re a high-energy, results-driven professional who s ready to take on a role that matches your expertise and values, we d love to connect! Check out the details below and see if this is the right fit for you. Purpose of Role/Summary: The QA Lead is responsible for defining, implementing, and overseeing quality assurance strategies across all software development projects. This role involves leading the QA team, ensuring high standards of product quality, and aligning testing efforts with business and technical goals. The QA Lead acts as a bridge between stakeholders, developers, and QA engineers to ensure the delivery of reliable, high-quality software within scope and timelines. Main Activities and Responsibilities: Define and implement QA strategy, processes, and best practices across projects Lead, mentor, and support QA engineers, ensuring their growth and performance Design and oversee test plans, test cases, and test execution (manual and automated) Ensure comprehensive test coverage across functional, integration, regression, and performance testing Establish and maintain automated testing frameworks and CI/CD quality gates Collaborate with developers, product managers, and stakeholders to clarify requirements and ensure testability Collaborate with other developers, designers, QA testers, system analysts, and business analysts to ensure cohesive development efforts Identify risks, gaps, and areas for improvement in quality processes and propose solutions Monitor and report on quality metrics, defects, and testing progress Ensure timely detection, reporting, and tracking of defects, including root cause analysis Drive continuous improvement in QA practices, tools, and methodologies Coordinate release validation and sign-off processes Ensure proper documentation of test processes, cases, and results Promote a quality-first mindset across the development lifecycle Any other duties relevant to the role. Required Skills & Experience: Bachelor s degree in Computer Science or related field (or equivalent experience) Fluent in English both written and spoken. Strong experience in software testing (manual and automated) Proven experience in leading QA teams and managing testing processes Deep understanding of SDLC, STLC, and Agile methodologies Experience with test management tools (e.g., TestRail, Zephyr, Allure TestOps) Experience with automation frameworks (e.g., Selenium, Playwright, Cypress, or similar) Knowledge of API testing tools (e.g., Postman, RestAssured) Experience with performance and load testing tools (e.g., JMeter, k6) Familiarity with CI/CD pipelines (e.g., GitHub Actions, Jenkins) Strong analytical and problem-solving skills Experience with SQL / No-SQL databases for validation and data testing Experience with automated testing tools and CI/CD pipelines (e.g., Github Actions, Jenkins) Experience with financial trading systems will be considered a strong advantage Understanding of monitoring tools and quality metrics (Grafana, Prometheus is a plus) Further Info: Working hours are 09:00 18:00 Monday to Friday The role is fully Remote Friendly and fun working environment Flexitime A competitive compensation package which includes great benefits Monthly social activities</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Science or related field (or equivalent experience) Fluent in English both written and spoken. Strong experience in software testing (manual and automated) Proven experience in leading QA teams and managing testing processes Deep understanding of SDLC, STLC, and Agile methodologies Experience with test management tools (e.g., TestRail, Zephyr, Allure TestOps) Experience with automation frameworks (e.g., Selenium, Playwright, Cypress, or similar) Knowledge of API testing tools (e.g., Postman, RestAssured) Experience with performance and load testing tools (e.g., JMeter, k6) Familiarity with CI/CD pipelines (e.g., GitHub Actions, Jenkins) Strong analytical and problem-solving skills Experience with SQL / No-SQL databases for validation and data testing Experience with automated testing tools and CI/CD pipelines (e.g., Github Actions, Jenkins) Experience with financial trading systems will be considered a strong advantage Understanding of monitoring tools and quality metrics (Grafana, Prometheus is a plus)</p>
Client of United Nation careers
Jordan - Amman
<p>The consultancy will contribute to: A clear institutional framework for GBV prevention and response across UNRWA. GBV prevention and response Programme model with guidance on context adaptation Defined roles and responsibilities across programmes and Fields of Operation. Programme-specific GBV commitments integrated within existing programme systems and operational procedures. Strengthened coordination, accountability and referral systems. Improved analysis of GBV risks and vulnerabilities. More consistent and survivor-centered services for Palestine refugees. Enhanced capacity for evidence-based decision-making and monitoring.</p><p>Work Location Home-based with virtual consultations and meetings.</p><p>Expected duration The duration of the consultancy is 3 months (01 October 2026- 31 Dec 2026).</p><p>The consultant will undertake the following tasks:</p><p>Deliverable 1: Inception Phase</p><ul><li>Conduct a desk review of relevant UNRWA policies, strategies, guidance, tools and standard operating procedures related to GBV prevention and response.</li><li>Develop an inception report outlining the methodology, workplan, consultation approach and timeline for the assignment.</li></ul><p>Deliverable: Inception report and workplan</p><p>Deliverable 2: Mapping and Institutional Assessment</p><ul><li>Map existing internal GBV-related capacities, systems, internal services, referral pathways, tools and practices across Headquarters departments and Fields of Operation.</li><li>Assess institutional capacities, strengths, gaps and challenges related to: GBV prevention and risk mitigation; GBV prevention and response programming Safe identification and disclosure; Referral systems and service provision; Monitoring and information management; Accountability and coordination mechanisms.</li><li>Assess opportunities to strengthen harmonized GBV information management and reporting across programmes and Fields of Operation</li><li>Review existing partnerships relevant to GBV prevention and response.</li></ul><p>Deliverables: 1. Mapping of existing GBV policies, tools, services and referral pathways. 2. Institutional Capacity and Gap Assessment Report.</p><p>Deliverable 3: Stakeholder Consultations</p><ul><li>Facilitate consultations with Headquarters departments, programme areas and Field Offices.</li><li>Identify programme-specific roles, responsibilities and existing good practices and limitations.</li></ul><p>Deliverable: Synthesis and Design Report summarizing findings from the document review and stakeholder consultations, identifying key institutional strengths and gaps, findings, recommendations and presenting the proposed structure and strategic direction for the UNRWA Agency Framework for Multi-sectoral Prevention and Response to GBV.</p><p>Deliverable 4: Development of the GBV Framework</p><ul><li>Draft the UNRWA Agency Framework for Multi-sectoral Prevention and Response to GBV, including: Strategic outcomes including vision, objectives and guiding principles. Theory of Change. Governance and coordination arrangements. Programme-specific GBV commitments aligned with programs mandates. Roles and responsibilities of programs and operational actors. Operational standards for GBV prevention, risk mitigation, safe identification, referral and survivor-centered response. Institutional standards guiding GBV response. GBV risk identification and analysis approaches. Survivor-centred response principles. Referral pathways and coordination mechanisms. Monitoring, learning and accountability framework. Recommendations for implementation and institutionalization.</li></ul><p>Deliverable: First draft UNRWA agency framework for multi-sectoral prevention and response to GBV</p><p>Deliverable 5: Development of the GBV Programme Model</p><ul><li>Draft UNRWA GBV Prevention and Response Programme including: Core GBV prevention and response programme components Minimum list of service packages Suggested staffing profiles Community engagement approaches Prevention methodologies Response packages including suggested areas for expansion Monitoring framework including suggested outcome and output indicators Adaptation guidance for different humanitarian context</li></ul><p>Deliverable: First draft of UNRWA GBV Prevention and Response Programme model</p><p>Deliverable 6: Validation and Finalization</p><ul><li>Facilitate validation discussions with Headquarters and Field stakeholders.</li><li>Incorporate comments and recommendations.</li><li>Finalize the Framework and supporting tools.</li></ul><p>Deliverables: 1. Final UNRWA Agency Framework for Multi-sectoral Prevention and Response to GBV. 2. Implementation Roadmap. 3. UNRWA GBV prevention and response programme model</p><p>The consultant will be paid the lump sum of ($16,754.63), split into 3 instalments as described above upon satisfactory submission of the deliverables. Remuneration for this consultancy is on P4 level. The consultant will be remunerated based on the satisfactory deliverables of the agreed activities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree in Gender Studies, Social Sciences, Human Rights, Protection, International Development, Public Policy or a related field.</li><li>At least 07 years of professional experience in GBV prevention and response, protection programming and institutional capacity strengthening.</li><li>Unless already serving as an international staff member in the UN Common System, at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of citizenship is required.</li><li>Demonstrated experience developing GBV strategies, frameworks, standards or operational guidance for UN agencies, NGOs or humanitarian organizations.</li><li>Strong knowledge of international standards and frameworks related to GBV, protection and gender equality.</li><li>Experience working in humanitarian or displacement contexts.</li><li>Proven experience facilitating multi-stakeholder consultations and institutional assessments.</li><li>Familiarity with UNRWA's operational context is highly desirable.</li><li>Excellent command of English; knowledge of Arabic is an asset.</li></ul>
Jordan - Amman
<p>Inspired Education is the leading global group of premium schools, with a portfolio of 125 premium private schools spanning 6 continents which utilise proven educational practices from every corner of the globe, ensuring over 95,000 students receive a world-class learning experience from Kindergarten to Year 13. In 28 countries, Inspired schools are individually developed and anchored in the vibrant cultures of their respective locations. They collectively form an international family of schools that nurtures each student's academic and personal development in a progressive, dynamic, and innovative learning environment. By joining our award-winning team of over 14,000 employees, you can work in state-of-the-art facilities alongside industry-renowned educators and leaders in some of the world's most desirable locations. We invest heavily in our team members who enjoy industry-leading professional development, exceptional career opportunities, and mobility across our group.</p><p>The Modern Montessori School is a CIS-accredited IB Continuum World School. We combine the proven Montessori methodology in Kindergarten with the internationally respected IB Programme, offering a seamless and world-class educational journey. At MMS, we provide a rich, stimulating, and inclusive environment where students are empowered to reach their fullest potential. We recognize and celebrate each child s individuality, nurturing independent thinkers who are confident in their choices and respectful of the diversity that defines our global community. Our personalized approach to education cultivates every student s unique talents while fostering integrity, empathy, and responsibility. By encouraging intellectual curiosity, creativity, and self-motivation, we prepare our learners to not only excel academically but also to thrive as capable, well-rounded global citizens ready to make a meaningful impact in an interconnected world. We are excited to be taking applications for a Computer Science & Digital Design Teacher to join us in August 2026.</p><h3>KEY RESPONSIBILITIES:</h3><ul><li>Creating Engaging Lessons: Plan and deliver lessons that inspire and challenge all students and are in line with the school's curriculum, policies, and external assessment requirements. You will individualise and differentiate learning, ensuring each student is stretched, supported, and makes outstanding progress.</li><li>Supporting and Assessing Progress: Regularly assess students' in-class and at-home learning, providing targeted feedback to drive progress and ensure all students are challenged and supported in reaching their potential.</li><li>Building a Positive Learning Environment: Establish a classroom and school environment where students are invested in each other's flourishing, feel valued and supported, and are ready to take risks in their learning.</li><li>Collaborating and Sharing Best Practices: Work closely with colleagues as an active member of our learning community, sharing best practices, collaborating with colleagues, and dedicating yourself to your own professional development to ensure the highest standard of education for our students.</li><li>Contributing to School Life: Play an active role in the school's co-curricular programme, helping to create a well-rounded, enriching educational experience. From leading clubs to contributing to whole school initiatives, you will help shape the broader life of the school.</li><li>Collaborating with Parents: Maintain open and constructive communication with parents, building strong partnerships that support students' progress so that each child feels like an individual, well-known and respected.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A university degree and hold a current teaching certificate</li><li>Have a minimum of three years teaching experience in an international program (PYP, MYP or DP experience and accreditation will be given due weight)</li><li>Possess a near-native command of the English language</li><li>A genuine passion for education, with the ability to engage, motivate, and positively impact young people.</li><li>A proven track record of excellence in personal, academic, and professional achievements.</li><li>In-depth expertise in and passion for their subject and the ability to inspire students and support outstanding progress.</li><li>Expertise in assessing student progress, providing targeted feedback, and enhancing student performance, including in external assessments.</li><li>Experience in providing pastoral care and promoting student wellbeing, with a strong focus on individual attention and high standards of welfare.</li><li>Excellent interpersonal skills, with the ability to work both collaboratively with colleagues and independently and a track record of establishing strong, positive relationships with families.</li><li>A commitment to their own continuous professional development.</li><li>Strong organisational and administrative skills, able to plan and prioritise a varied workload, meet deadlines, and work well under pressure.</li><li>Experience using educational technology to enhance the classroom educational experience</li><li>Energy, enthusiasm, and a positive, flexible, and resourceful approach to working in a dynamic school environment</li></ul><p>Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.</p>
Virtustaff
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>VirtuStaff is seeking a highly organized and client-focused Senior Client Success & Operations Specialist to join its Jordan-based pre-launch team and help establish the company’s service-delivery operations ahead of launch.</p><p>The successful candidate will support the full client journey after the commercial handover, including onboarding, agent activation, service monitoring, client communication, Day-15 and monthly reviews, incident coordination, replacement follow-up and client-retention activities. The specialist will act as the main day-to-day operational contact for active clients and coordinate closely with Sales, HR, Technical Support and Management to ensure that clients receive a reliable and well-managed service.</p><p><br></p><p>The role will also support VirtuStaff’s training ecosystem by identifying training needs, researching and evaluating training providers, coordinating course launches and monitoring whether training improves agent readiness, performance and client satisfaction. This is a hands-on individual-contributor position with significant operational ownership, but no direct team-management responsibility during the initial phase.</p><p>The original role covers the client journey after sale as well as training-provider and course coordination, while specialist execution remains with the relevant internal or third-party teams.</p><p><br></p><p><b>Key Responsibilities<span></span></b></p><ul><li>Review sales handovers and confirm that all client, role, billing and operational information is complete.</li><li>Coordinate client onboarding, kickoff meetings and activation plans.</li><li>Confirm client readiness, system access, working hours, supervision and communication requirements.</li><li>Act as the primary day-to-day operational contact for active clients.</li><li>Maintain a clear health status for each client account and assigned agent.</li><li>Conduct documented Day-15 reviews and monthly service reviews.</li><li>Monitor client satisfaction, service quality, attendance concerns and performance risks.</li><li>Coordinate operational incidents with HR, Technical Support, Sales and Management.</li><li>Keep clients informed during service issues using confirmed and accurate information.</li><li>Coordinate corrective-action, additional-training and replacement processes.</li><li>Follow up on replacement cases and ensure client requirements are properly documented.</li><li>Identify clients at risk of cancellation and support service-recovery plans.</li><li>Track client and seat retention, service issues, replacement reasons and recurring concerns.</li><li>Identify potential account-expansion opportunities and refer them to the Sales team.</li><li>Maintain SOPs, checklists, client records, incident logs and operational dashboards.</li><li>Identify training needs based on client feedback, quality concerns, candidate weaknesses and role requirements.</li><li>Research universities, institutes, trainers, online platforms and other potential training providers.</li><li>Compare training providers based on quality, relevance, credibility, language, assessments, certification, rights and cost.</li><li>Coordinate course structure, platform setup, testing, launch and learner access.</li><li>Monitor enrolment, completion, pass rates, learner feedback and training effectiveness.</li><li>Prepare recommendations regarding course providers, costs, pricing and commercial models for Management approval.</li><li>Coordinate with Marketing, Technical Support, Design and external providers when launching training programmes.</li><li>Prepare weekly and monthly reports covering client health, incidents, retention, onboarding and training activity.</li></ul><p>The role is intended to coordinate client onboarding, account health, service recovery, replacements and retention while also supporting the training catalogue and provider network.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Three to five years of experience in client success, operations, service delivery, account management, BPO, outsourcing, staffing, SaaS implementation or a similar service environment.</li><li>Proven experience supporting B2B clients after the sale.</li><li>Experience coordinating client onboarding, service reviews and operational follow-up.</li><li>Strong client communication and relationship-management skills.</li><li>Ability to manage complaints, incidents and service-recovery situations calmly and professionally.</li><li>Strong organizational, documentation and follow-up skills.</li><li>Ability to create and maintain practical SOPs, checklists, workflows and reports.</li><li>Experience using CRM, ticketing, project-management, attendance or workforce-management systems.</li><li>Understanding of client satisfaction, account health, retention and churn.</li><li>Ability to analyze operational information and identify recurring issues.</li><li>Experience coordinating training programmes, training providers, online courses or LMS platforms is strongly preferred.</li><li>Ability to evaluate training quality, relevance and commercial suitability.</li><li>Experience comparing supplier proposals and negotiating costs is an advantage.</li><li>Strong Arabic and English business communication.</li><li>Experience dealing with UAE or GCC clients is strongly preferred.</li><li>Ability to coordinate effectively across Jordan, Egypt and UAE teams.</li><li>Good commercial judgment and the ability to balance client satisfaction with operational feasibility.</li><li>Comfortable working in a fast-moving pre-launch environment.</li><li>Available to work full-time from the VirtuStaff office in Jordan.</li></ul><p><br></p><p>The original requirements emphasize client onboarding, retention, escalations, GCC communication, operational systems and training-provider coordination.</p><p><br></p><p><b>Preferred Background</b></p><p>Candidates with experience in one or more of the following areas will be preferred:</p><ul><li>SaaS or technology platforms.</li><li>Outsourcing or BPO.</li><li>Recruitment or staffing operations.</li><li>Customer success or account management.</li><li>Workforce management.</li><li>Learning and development.</li><li>LMS or online-training operations.</li><li>Client onboarding and implementation.</li><li>Quality assurance or service delivery.</li></ul><p><br></p></div>
Jordan - Amman
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<ul>
<li>Build and maintain supplier/retailer relationships in order to build a strong working relationship</li>
<li>Cascade targets to sales team leads</li>
<li>Handle and respond to existing products queries from clients quickly, effectively and accurately</li>
<li>Provide customers with the appropriate selection, sampling of products in response to their inquiries and provide quotations accordingly</li>
<li>Anticipate the clients’ needs and provide appropriate solutions to meet these needs</li>
<li>Facilitate prospecting of new clients to identify and develop new accounts</li>
<li>Introduce the company’s profile and communicate the selection of products available</li>
<li>Support in increasing the sales and following up on orders, stock and deliveries</li>
<li>Oversee collection of receivables in timely fashion</li>
<li>Provide market feedback to the commercial team regarding movement of goods / brands</li>
<li>Coordinate with the marketing team on the budget requirements and limits</li>
<li>Coordinate with sales team to ensure quality and accuracy of merchandising</li>
<li>Keep abreast of the market conditions and trends in the field pertinent to brands / products</li>
<li>Support the team with new product launch strategy and information</li>
<li>Liaise with rewards and people partner to design updated commission schemes</li>
<li>Participate in relevant projects and community activities as and when needed</li>
<li>Develop and motivate team members to ensure transfer of know-how and continuous positive work environment</li>
<li>Assign individual objectives for employee performance management purposes, manage performance, empower team, and provide formal and informal feedback in order to support professional development and maximize performance</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Minimum 8 years of relevant experience within the realm of luxury fashion brands</li>
<li>Proficiency in English with fluency in Arabic</li>
<li>Strong leadership capabilities</li>
<li>An intuitive ability to anticipate and address customer needs</li>
<li>Proactive monitoring of industry trends and competition to uphold optimal customer satisfaction levels</li>
<li>Willingness to adapt work methods for enhanced performance</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
Jordan - Amman
<p><br></p><p>What you'll be doing</p><p><strong>Leadership, Coaching & Team Engagement</strong></p><ul><li>Lead, coach, and engage a team of customer care consultants and senior consultants, fostering a culture of ownership, accountability, and continuous improvement .</li><li>Create a high-energy, resilient team environment capable of operating effectively under pressure and during peak periods.</li><li>Conduct regular one-to-ones, performance reviews, and structured feedback sessions aligned with individual development plans (IDPs).</li><li>Act as a role model for luxury communication standards , professionalism, and customer-centric leadership.</li></ul><p><strong>Performance Management & KPI Ownership</strong></p><ul><li>Own and drive key operational and commercial KPIs including SLA, productivity, quality, resolution rates, CSAT, conversion, and sales contribution .</li><li>Use data and insights to proactively identify performance gaps, root causes, and improvement opportunities.</li><li>Design and implement corrective action plans to improve results and customer outcomes.</li><li>Ensure consistent adherence to brand tone of voice, service standards, and experience guidelines across all channels.</li></ul><p><strong>Commercial Mindset & Sales Enablement</strong></p><ul><li>Drive a selling-in-service mindset , ensuring teams confidently identify and act on upsell, cross-sell, and assisted sales opportunities.</li><li>Support revenue-generating initiatives such as Pay-by-Link, assisted checkout, and campaign execution .</li><li>Balance service excellence with commercial outcomes, contributing directly to customer lifetime value and retention .</li></ul><p><strong>AI, Automation & Digital Enablement</strong></p><ul><li>Actively support and adopt AI-enabled tools , automation initiatives, and chatbot / conversational flow designs.</li><li>Partner with CX, Digital, and AI teams to:</li><ul><li>Improve deflection and self-service journeys</li><li>Reduce repetitive contacts</li><li>Enhance agent productivity through technology</li></ul><li>Champion change management and ensure teams are trained, confident, and engaged with new digital capabilities.</li></ul><p><strong>Stakeholder & Brand Management</strong></p><ul><li>Collaborate closely with multiple brands, retail teams, e-commerce, digital, and operations stakeholders to align on priorities and customer journeys.</li><li>Manage escalations professionally while protecting brand equity and customer trust.</li><li>Act as a key bridge between frontline execution and strategic CX initiatives.</li></ul><p><strong>Reporting, Insights & Continuous Improvement</strong></p><ul><li>Prepare and deliver accurate weekly and monthly performance reports , supported by data-driven insights.</li><li>Analyze customer trends, complaints, VOC feedback, and operational data to recommend improvements.</li><li>Proactively flag systemic issues and contribute to process optimization and journey simplification initiatives.</li></ul><p>What you ll need to succeed</p><p><strong>Experience & Background</strong></p><ul><li>Proven experience in customer care or contact center operations, with prior supervisory or team leadership experience .</li><li>Experience in luxury retail, beauty, fashion, or e-commerce is a strong advantage.</li><li>Demonstrated ability to lead teams in a high-volume, fast-paced environment .</li></ul><p><strong>Capabilities & Skillset</strong></p><ul><li>Strong leadership presence with excellent coaching, communication, and engagement skills.</li><li>Solid understanding of performance management, KPIs, SLAs, and quality frameworks .</li><li>Strong commercial awareness with the ability to drive sales through service.</li><li>High analytical capability with confidence in reporting, data interpretation, and decision-making.</li><li>Exposure to or strong interest in AI, automation, chatbot journeys, and digital CX transformation .</li><li>Hands-on knowledge of Genesys, Salesforce Service Cloud (SFSC), and Sprinklr is a strong plus.</li><li>Exceptional written and verbal communication skills aligned with luxury brand standards .</li></ul><p>What we can offer you</p><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p><p>We Invite All Applicants to Apply</p><p>It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience in customer care or contact center operations, with prior supervisory or team leadership experience .</li><li>Experience in luxury retail, beauty, fashion, or e-commerce is a strong advantage.</li><li>Demonstrated ability to lead teams in a high-volume, fast-paced environment .</li><li>Strong leadership presence with excellent coaching, communication, and engagement skills.</li><li>Solid understanding of performance management, KPIs, SLAs, and quality frameworks .</li><li>Strong commercial awareness with the ability to drive sales through service.</li><li>High analytical capability with confidence in reporting, data interpretation, and decision-making.</li><li>Exposure to or strong interest in AI, automation, chatbot journeys, and digital CX transformation .</li><li>Hands-on knowledge of Genesys, Salesforce Service Cloud (SFSC), and Sprinklr is a strong plus.</li><li>Exceptional written and verbal communication skills aligned with luxury brand standards .</li></ul>
Jordan - Amman
<p>Job Title: Product Development Manager PaymentGuard Job Family: Business Operations Reports To: Product Management Director Subordinates: None</p><p>The Product Manager will focus on fraud detection projects and client engagements. This role will be responsible for working with clients to understand their business requirements and identify opportunities to leverage our product offerings to detect and prevent fraud. This role will act as the primary point of contact for driving requirements gathering, creating and maintaining business analysis documentation, and collaborating with our development and implementation teams to ensure solutions are implemented according to business requirements and that product benefits are fully realized</p><h2>Key Responsibilities</h2><h3>Product Strategy & Roadmap</h3><ul><li>Define and maintain the PaymentGuard product roadmap aligned with business objectives and customer needs.</li><li>Translate business strategy into prioritized product initiatives and measurable outcomes.</li><li>Identify market opportunities through competitive analysis, customer feedback, and industry research.</li><li>Work closely with the Product Development Management Director to ensure alignment with the overall Financial Crime product strategy.</li><li>Continuously evaluate emerging technologies, payment trends, AI capabilities, and regulatory changes that impact the product.</li></ul><h3>Product Management</h3><ul><li>Own and prioritize the product backlog based on business value and customer impact.</li><li>Define product requirements, user stories, acceptance criteria, and functional specifications.</li><li>Work closely with Business Analysts to validate requirements and ensure complete documentation.</li><li>Collaborate with Engineering throughout the software development lifecycle to ensure successful product delivery.</li><li>Support solution design discussions while balancing customer requirements, scalability, usability, and technical feasibility.</li><li>Monitor product quality and continuously improve functionality and user experience.</li><li>Collaborate with Data Science teams to identify opportunities to incorporate AI-driven capabilities into the product.</li></ul><h3>Customer & Market Focus</h3><ul><li>Engage with customers, partners, and internal stakeholders to understand business challenges and evolving requirements.</li><li>Gather customer feedback and translate insights into product improvements.</li><li>Support customer meetings, product demonstrations, workshops, and strategic discussions when required.</li><li>Collaborate with Customer Success and Support teams to resolve product-related escalations and identify recurring improvement opportunities.</li></ul><h3>Cross-Functional Collaboration</h3><ul><li>Work closely with Development, QA, UX, Implementation, Sales, Presales, Marketing, and Customer Success teams throughout the product lifecycle.</li><li>Ensure product requirements are clearly communicated and understood by all stakeholders.</li><li>Support sprint planning, backlog refinement, release planning, and product prioritization activities.</li><li>Provide functional guidance to Business Analysts and mentor junior team members where appropriate.</li></ul><h3>Product Launch & Commercial Enablement</h3><ul><li>Support product positioning, pricing discussions, and go-to-market planning.</li><li>Review product documentation, release notes, user guides, and training materials.</li><li>Support product launches and ensure internal teams are prepared to successfully position and deliver new capabilities.</li><li>Measure product adoption, customer satisfaction, and product performance using relevant KPIs.</li></ul><h3>Continuous Improvement</h3><ul><li>Analyze product performance metrics and customer usage data to identify improvement opportunities.</li><li>Recommend enhancements that improve customer experience, operational efficiency, and product competitiveness.</li><li>Promote innovation and continuous improvement across the product management function.</li></ul><h2>Additional Functions</h2><ul><li>Conduct market and competitor research to support strategic product decisions.</li><li>Collaborate with external partners and vendors when required.</li><li>Accurately record work activities in the timesheet system and ensure timely submission of timesheets in accordance with company policies and deadlines.</li><li>Maintain the security of the information, devices and systems that Eastnets, and its personnel, customers and partners use.</li><li>Protect Eastnets business information and any customer, supplier or partner information within its custody by safeguarding its confidentiality, integrity and availability.</li><li>Adhere to and comply with Eastnets internal security policies, Code of Ethics, Nondisclosure Policy, Non-Compete Policy, Email Policy, Proprietary Rights Acknowledgement, Background Check Policy, and all other internal policies and employee handbook.</li><li>Participate in the company s wide initiatives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field.</li><li>Minimum 6 8 years of experience in Product Management, Business Analysis, or Product Development within the financial technology industry.</li><li>Experience in payments, transaction monitoring, financial crime, AML, or compliance solutions is highly preferred.</li><li>Awareness of payment and fraud regulation (PSD2/PSD3, SCA, Confirmation/Verification of Payee, APP fraud reimbursement regimes).</li><li>Familiarity with third-party fraud signals (device intelligence, behavioral biometrics, consortium data).</li><li>Familiarity with APIs, integrations, cloud technologies, and AI-enabled product capabilities.</li><li>Awareness of data privacy and residency requirements (GDPR, regional mandates).</li><li>Strong understanding of product management principles, agile methodologies, and the software development lifecycle.</li><li>Experience translating business requirements into product features and functional specifications.</li><li>Strong knowledge of payment ecosystems, payment messaging standards (SWIFT, ISO 20022, SEPA, etc.), and financial services technology.</li><li>Ability to prioritize competing initiatives using customer value and business impact.</li><li>Strong analytical, problem-solving, and decision-making skills.</li><li>Excellent stakeholder management and communication skills.</li><li>Experience working with cross-functional technical and business teams.</li><li>Familiarity with APIs, integrations, cloud technologies, and AI-enabled product capabilities is an advantage.</li><li>Excellent command of the English language.</li><li>Relevant certifications (CFE, CAMS, or a product certification such as Pragmatic) is a plus.</li></ul>
Islamic Relief Worldwide
Jordan - Amman
<p > </p>
<table align="left" border="1" cellpadding="0" cellspacing="0" width="619">
<tbody>
<tr>
<td >
<p><strong>Job Title</strong></p>
</td>
<td colspan="3" >
<p><strong>Senior Education Officer</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Grade</strong></p>
</td>
<td >
<p><strong> 6</strong></p>
</td>
<td >
<p><strong>Salary</strong></p>
</td>
<td >
<p><strong>1100</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Department</strong></p>
</td>
<td colspan="3" >
<p><strong>Programme</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Reports to</strong></p>
</td>
<td colspan="3" >
<p><strong>Orphans and Child Welfare Coordinator</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Supervisor</strong></p>
</td>
<td colspan="3" >
<p><strong>Orphans and Child Welfare Coordinator</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Location</strong></p>
</td>
<td colspan="3" >
<p><strong>Amman, with frequent travel to the field</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>Islamic Relief Worldwide</strong></p>
<p>Islamic Relief Jordan is a country branch of Islamic Relief Worldwide. Islamic Relief Worldwide is an internationally recognized charity (Charity No.: 328158), looking back on nearly 42 years of experience in humanitarian and developmental aid. It was founded in 1984 in Birmingham, UK, in response to the devastating famine in the Horn of Africa. Since then, Islamic Relief has grown into a charity that is active worldwide, putting development projects, emergency aid, and rebuilding projects into action in over 44 countries around the world.</p>
<p>Islamic Relief Jordan (IRJ) began its operations in 1997 with orphan’s sponsorship, sponsoring hundreds of orphans living in Jordan. IRJ extended its programs to seasonal projects with Ramadan and Qurbani distributions and In-Kind donations. IRJ has established strong partnership with international non-governmental organization and local one’s strengthening the overall response to the Syria crisis. At the onset of Syria humanitarian crisis in late 2011, IRJ provided emergency response to those affected by violence in Syria and has since then scaled up its capacity and operations with number of 70 staff across the country.</p>
<p>IRJ programme department works toward introducing relevant interventions to Jordanians as well as Syrians and Palestinians refugees that would impact their lives and improve their life conditions. IRJ programme act upon IRW mandate and in line with IR-Middle East and Eastern Europe strategy that aims to ensure Safe, dignified and peaceful living conditions for refugees, IDPs and vulnerable groups as well as communities at risk of disasters in the Middle East. IRJ office has expanded with the Syrian crisis Since 2011, reaching more than 200,000 refugees by 2013 with an annual income of 35,000,000 GBP. </p>
<p>The department has successfully introduced interventions in a multi-sectors response, being the lead agency responsible for humanitarian assistance in the north of Jordan, reaching more than 80,000 beneficiaries in 2025 and continue providing access to food, health care, cash for shelter and non-food items such as hygiene kits and winterization items in 2021. The programme department is now strategizing the Syrian crisis response in Jordan and working toward a holistic integrated approach with the host community and planning to move toward sustainable development through introducing innovative approaches in education promotion, community development and economic empowerment.</p>
<p><strong>Our values and commitment to safeguarding:</strong></p>
<p>IRJ is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct; and committed to promoting the welfare of children, young people, adults, and beneficiaries with whom IRJ engages. IRJ expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.</p>
<p>The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organization.</p>
<p>All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRJ also participates in the Inter-Agency Misconduct Disclosure Scheme.</p>
<p>In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.</p>
<p><strong>KEY RESPONSIBILITIES</strong>:</p>
<p><strong><u>Project Management </u></strong></p>
<ul>
<li>Provide technical and strategic guidance to education programmes in alignment with IR strategies, and global education frameworks.</li>
<li>Lead and provide technical input into training needs assessments and the development of relevant curriculum.</li>
<li>Manage, coach and supervise educate projects staff, enhance staff capacity through training with respect to identified staff needs.</li>
<li>Contribute to the successful management of the education projects and managing the implementation of the project’s activities.</li>
<li>Track and thoroughly review financial reports to ensure education projects budget is spent on target.</li>
<li>Lead and participate in the first level of RH (beneficiary) selection</li>
</ul>
<p> </p>
<ul>
<li> Lead the overall planning, implementation, monitoring, and quality assurance of the project, ensuring alignment with the approved proposal, budget, and donor requirements.</li>
<li>Ensure effective delivery of project activities,</li>
<li> Support the line manager in resource mobilization efforts, proposal development, and project design for future phases.</li>
<li>Track implementation progress against implementation plan and indicators, ensuring timely achievement of project outputs and outcomes. Contribute to the development of concept notes and technical inputs for education.</li>
</ul>
<p><strong><u>Documentation and reporting</u></strong></p>
<ul>
<li>Ensure projects templates and forms are updated and well documented.</li>
<li>Ensure project progress is clearly documented in the database.</li>
<li>Work with the monitoring and evaluation team to enhance measurement tools.</li>
<li>Prepare monthly reports on the activities and progress of the projects as per IRW templates and requirements.</li>
<li>Close monitoring and control over the data collected from beneficiaries, and participated in selection criteria development for beneficiary.</li>
<li>Ensure systems regarding database management and security are in place and maintained.</li>
<li>Ensure data gathering is done according to the latest sector standards and results of relevant lessons are integrated into the project.</li>
<li>Draft initial versions of all required project reports in accordance with donor requirements, including interim and final reports.</li>
</ul>
<p><strong><u>Staff Management</u></strong></p>
<p> </p>
<ul>
<li>line-manage of education projects staff of the assigned project(s), including day-to-day management, development training, and appraisals, etc.</li>
<li>Conduct annual performance evaluation for education team members.</li>
</ul>
<p> </p>
<p><strong><u>Financial Management</u></strong></p>
<p> </p>
<ul>
<li>Manage the budget of the assigned project(s) and ensure all expenses are according to budget and meet IRJ standards about financial management, including accountability and good governance.</li>
<li>Review and verify financial reports, payment requests, and supporting documents, including tuition payments, stipends, and training costs.</li>
<li> </li>
<li>Coordinate closely with Finance and Procurement teams to ensure timely, compliant, and transparent financial processes.</li>
</ul>
<p> </p>
<p><strong><u>Communication and Coordination</u></strong></p>
<p> </p>
<ul>
<li>Develop and maintain appropriate, regular, transparent and supportive communication structures with the assigned project team, IRJ in-country and advisers and other relevant stakeholders (e.g. beneficiaries, ministry of higher education, ministry of education, universities, community leaders, local and national government officials, UN agencies and other NGOs), with the objective of ensuring good cooperation and partnerships.</li>
<li>Signing MOUs, working and collaborative with partners and other key stakeholders.</li>
<li>Participate in education coordination meetings and other working groups or meetings as required, representing IRJ and feeding back to the staff and Community Development Coordinator on relevant issues.</li>
<li>Build and maintain strong networks with local education agencies, universities, and relevant organizations to enhance coordination, learning, and project impact.</li>
<li>Ability to communicate and maintain appropriate and productive relations with a range of actors, including children, parents, local and national authorities.</li>
</ul>
<p> </p>
<p><strong><u>Logistics</u></strong></p>
<p> </p>
<ul>
<li>Support the Procurement and logistics activities in regards to the purchasing of supplies and equipment for the project.</li>
</ul>
<p><strong><u>Quality Management</u></strong></p>
<p> </p>
<ul>
<li>Ensure the project(s) are implemented in line with donor proposals and requirements and in accordance with IRJ, donor, country and international standards i.e. CHS standards.</li>
</ul>
<p> </p>
<p><strong><u>Required Qualification:</u></strong></p>
<ul>
<li>University degree in Education, sociology, community studies, social sciences, or any other related field.</li>
<li>Four to five years of relevant experience, education projects, youth programs, or humanitarian development contexts.</li>
<li> </li>
<li>Relevant Post graduate studies in the field of project planning and management, public administration, gender studies, proposal writing are considered as an advantage.</li>
<li>Practical experience in designing and implementing education projects.</li>
<li>Experience in youth skills/employment, (employment or entrepreneurship) is considered an asset.</li>
<li>Proven Project Management skills including planning and budget tracking capacities.</li>
<li>The ability to think critically and to recommend good solutions to problems.</li>
<li>Strong organizational skills.</li>
<li>Proven ability to lead a team and being part of a team.</li>
<li>Ability to mentor staff to work professionally and verifiably deliver results for project participants</li>
<li>Ability to travel independently throughout Jordan, including to rural communities</li>
<li>Willingness and ability to work extended hours</li>
<li>Fluent in English and Arabic, written and spoken.</li>
<li>Advance knowledge of Microsoft Office applications.</li>
</ul>
<p > </p>
<p><strong>Technical knowledge Skills & abilities: </strong></p>
<p> </p>
<ul>
<li>Communication and Analysis skills of the needs</li>
<li>Strong team and leadership skills and ability to manage diverse team with different background and skills.</li>
<li>Good field experience in emergency and development program management, preferably with non-government organizations.</li>
<li>Good knowledge of current humanitarian policy issues and the international humanitarian context.</li>
<li>Knowledge of key development/Humanitarian donors engaged in Syrian response programmes (i.e. UNOCHA, SIDA, UNDP, UNHCR,UNICIF etc.), and of procedures, accountability frameworks and best practices.</li>
<li>Proven experience in Jordan contexts of Education and higher education sectors including gaps and priorities.</li>
<li>Good understanding of international humanitarian principles and standards including CHS, SPHERE, ICRC Code of Conduct etc</li>
<li>Report writing, problem solving and leaderships kills.</li>
<li>Good understanding of capacity assessment methodologies; excellent ability to identify significant capacity building opportunities and design training programs relevant for graduates.</li>
<li>Strong understanding of project cycle management, result-based management and M&E functions.</li>
</ul>
<p><strong>Personal knowledge Skills & abilities:</strong></p>
<ul>
<li>Diplomacy, tact & negotiation skills.</li>
<li>Able to communicate effectively both oral and in writing with employees at all levels within the organisation and also externally.</li>
<li>Willingness to work flexibly and outside normal office hours as and when required for humanitarian emergency response</li>
</ul>
<p><strong>Developing and maintaining relationships:</strong></p>
<ul>
<li>Very good team management skills and the ability to lead a team from different background and skills.</li>
<li>Very good verbal and written communications skills and the ability to relate to people from all backgrounds.</li>
</ul>
<p><strong>Managing yourself in a pressured and changing environment:</strong></p>
<ul>
<li>Demonstrated ability at being flexible and adapt to changing situations.</li>
<li>The ability to remain calm while dealing with conflicting priorities and working under pressure.</li>
</ul>
<p> </p>
<p><strong>Operating safely and securely in a humanitarian response:</strong></p>
<ul>
<li>Relevant experience in implementing security policy/protocols.</li>
</ul>
<p> </p>
UN Educational, Scientific and Cultural Organization
Jordan - Amman
<p>Type of contract : Service Contract Level : SC8 Hiring Unit : Culture Sector (CLT) Duty Station : Amman Work location : On site Duration of contract : 6 months Hiring open to : External candidates Application deadline (Midnight UTC 3 Time) : 23/08/2026 ORGANIZATIONAL CONTEXT The UNESCO Office in Jordan works closely with the national authorities to preserve and promote tangible and intangible cultural heritage in the country. It particularly works in close collaboration and partnership with the Ministry of Tourism and Antiquities, the Department of Antiquities, and the Ministry of Culture, as well as relevant national and local authorities, to ensure the sustainable conservation of the country s rich cultural heritage. Through the currently implemented projects, the office is promoting sustainable socio-economic development in local communities, focusing on investing in cultural heritage preservation, contributing to decent livelihoods and offering short-term employment opportunities while also paving the way for longer term investments in cultural heritage preservation and sustainable local tourism development in As-Salt and other location sites in Jordan . To support achieving the mentioned goals and to ensure the proper and timely finalization of the ongoing activities and projects at the culture unit in UNESCO Amman office, the office is recruiting an Associate Project Officer to assist in the regular follow-up and monitoring of ongoing rehabilitation and construction activities. MAIN TASKS AND SERVICES Under the general supervision of UNESCO Jordan Head of office and the direct supervision of the Culture Programme Specialist, and in coordination with the rest of the culture staff and the relevant Administrative and Financial staff. The Associate Project Officer's duties and responsibilities include, but are not restricted to: • Support in managing all project phases, including planning, execution, monitoring, and reporting. • Provide support to the implementation of rehabilitation and construction works currently implemented in different areas in Jordan, including coordination and site supervision. • Ensure regular follow up with UNESCO s contractors to update the BoQs tables and ensure quality interventions as per the provided technical specifications and drawings. • Contribute to the assessment and monitoring of the executed works, and the preparation of documents and reports related to the project. • Conduct regular field visits to the project locations as necessary and when requested, to provide comprehensive site supervision, follow-up and management to the ongoing works, ensuring adherence to design requirements, construction specifications, safety and quality. • Review contractors deliverables and reports, ensuring technical compliance with project specifications and signed contracts. • Anticipate difficulties and bottlenecks and address them proactively and in consultation with the supervisor. • Liaise with and facilitate information sharing amongst project partners, stakeholders and the local authorities, and maintain strong relationships with stakeholders, partners, and donors. • Participate in technical meeting, and stakeholder meetings when and as needed, and draft minutes of meeting, official correspondence, and any other official documents in English, and maintain a record of documentation for the project. • Support in administrative tasks as needed and ensure proper project management where and when requested, including reviewing budget records and invoices. • Perform any other activities and tasks requested by the supervisor. EXPECTED RESULTS • Expected Results and Deliverables • Management of works, monitoring and evaluation of the implemented activities. • Control over of quality, time schedule and project deliverables from consultants and contractors. • Coordination with consultants, contractors, partners and relevant stakeholders • Delivering progress reports within the project implementation phase • Regular communication with Programme Specialist and UNESCO team DURATION OF THE CONTRACT 6-months contract (with a 3-months probation), extension of the appointment is subject to satisfactory performance and extension of the validity of the project and/or availability of the project fund. COMPETENCIES - Core (C) & Managerial (M) • Communication (C) • Accountability (C) • Innovation (C) • Knowlegde sharing and continuous improvement (C) • Planning and organizing (C) • Results focus (C) • Teamwork (C) For detailed information, please consult the UNESCO Competency Framework . REQUIRED QUALIFICATIONS EDUCATION • Bachelor s degree in the field of architecture, civil or structural engineering, or a related field. WORK EXPERIENCE • Minimum 5 years of experience in architecture, architectural conservation, structural engineering, cultural heritage rehabilitation or related fields. SKILLS AND COMPETENCIES Functional/Technical Competencies • Good (oral and written) communication skills, including the ability to draft and produce a variety of written material in a clear and concise manner. • Ability to analyze and collect, summarize, and analyze information from various sources. • Ability to read and interpret rehabilitation and construction drawings, plans, and specifications. • Broad knowledge of historical and traditional building materials and constructional methods used in the Middle East context and an ability to obtain quickly and up-to-date understanding and appreciation of specialist techniques and best practice methods for maintaining, conserving and repairing historic structures, including the correct and effective use of materials and products. • knowledge in project delivery, results-based and budget management, project management, monitoring and supervision tools. • Integrity, reliability and sense of commitment in the execution of duties. </p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION • Bachelor s degree in the field of architecture, civil or structural engineering, or a related field. WORK EXPERIENCE • Minimum 5 years of experience in architecture, architectural conservation, structural engineering, cultural heritage rehabilitation or related fields. SKILLS AND COMPETENCIES Functional/Technical Competencies • Good (oral and written) communication skills, including the ability to draft and produce a variety of written material in a clear and concise manner. • Ability to analyze and collect, summarize, and analyze information from various sources. • Ability to read and interpret rehabilitation and construction drawings, plans, and specifications. • Broad knowledge of historical and traditional building materials and constructional methods used in the Middle East context and an ability to obtain quickly and up-to-date understanding and appreciation of specialist techniques and best practice methods for maintaining, conserving and repairing historic structures, including the correct and effective use of materials and products. • knowledge in project delivery, results-based and budget management, project management, monitoring and supervision tools. • Integrity, reliability and sense of commitment in the execution of duties. • Excellent coordination, organizational and prioritization skills, and ability to manage multiple and simultaneous tasks and heavy workloads, and to deliver results within a specified timetable, paying close attention to detail and quality of work. • Ability to work effectively in a team and to maintain effective working relationships in a multicultural environment. • Understanding of local cultures and sensitivities, particularly in diverse environments. • Good IT skills including good knowledge of standard office software. LANGUAGES • Excellent knowledge of English (written/spoken/reading/comprehension) is mandatory. • Excellent knowledge of Arabic (written/spoken/reading/comprehension) is mandatory. DESIRABLE QUALIFICATIONS WORK EXPERIENCE • Previous experience working with UN agency or international non-governmental organization, preferably in the field of Cultural Heritage, is an added value. • Previous experience with UNESCO or demonstrated understanding of UNESCO s work is an added value • Site supervision experience is an added value.</p>
ActionAid- AAAR
Jordan - Amman
<table border="1" cellpadding="0" cellspacing="0" width="737">
<tbody>
<tr>
<td ><br>
<br>
<p><strong>Job Title:</strong></p>
</td>
<td colspan="4" >
<p>Communications and Campaigns Officer</p>
</td>
</tr>
<tr>
<td >
<p>Job Type</p>
</td>
<td colspan="4" >
<p>Open only to Nationals in Lebanon, Syria or Jordan.</p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Family:</strong></p>
</td>
<td colspan="4" >
<p>Communications and Campaigns</p>
</td>
</tr>
<tr>
<td >
<p><strong>Department </strong></p>
</td>
<td colspan="2" >
<p>Communications and Campaigns</p>
</td>
<td >
<p>Unit/Team:</p>
</td>
<td >
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Grade and Salary:</strong></p>
</td>
<td colspan="2" >
<p>C</p>
</td>
<td >
<p>Contract Type:</p>
</td>
<td >
<p>Fixed Term</p>
</td>
</tr>
<tr>
<td >
<p><strong>Location:</strong></p>
</td>
<td colspan="2" >
<p>Jordan (But Lebanon and Syria can be considered</p>
</td>
<td >
<p>Budget Holder:</p>
</td>
<td >
<p>No</p>
</td>
</tr>
<tr>
<td >
<p><strong>Reports to: <em>(incl matrix reporting)</em></strong></p>
</td>
<td colspan="4" >
<p>Communications and campaigns coordinator- ActionAid Arab Region</p>
</td>
</tr>
<tr>
<td >
<p><strong>Direct Reports :</strong></p>
</td>
<td colspan="4" >
<p>None</p>
</td>
</tr>
<tr>
<td >
<p><strong>Matrix Reports:</strong></p>
</td>
<td colspan="4" >
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>DBS (CRB) / Police Check:</strong></p>
</td>
<td colspan="4" >
<p>Required</p>
</td>
</tr>
<tr>
<td >
<p><strong>This role require travel</strong></p>
</td>
<td colspan="4" >
<p>Yes – within Arab Region</p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Role Overview:</strong></p>
</td>
<td colspan="3" >
<p>The Communications and Campaigns Officer will work under the direct management and supervision of the Regional Communications and Campaigns Coordinator and support the implementation of ActionAid Arab Region’s communications and campaigns strategy across regional programmes and humanitarian responses. The role will strengthen the visibility of ActionAid’s work, coordinate communications with partners across the region, develop high-quality multimedia content, and ensure the timely delivery of donor visibility and communications products. Working closely with programme teams and partners, and under the guidance of the Regional Communications and Campaigns Coordinator, the Officer will contribute to storytelling, digital engagement, media products, and campaign implementation across Jordan, Lebanon, Syria, and Tunisia.</p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Areas of Responsibilities</strong></p>
<p> </p>
</td>
<td colspan="3" >
<p><strong>Key Activities</strong></p>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Communications and Visibility</strong></p>
</td>
<td colspan="3" >
<p> </p>
<ul>
<li>Support in Implementing the regional communications and visibility plan.</li>
<li>Develop high-quality communications materials including success stories, blogs, newsletters, press releases, fact sheets, presentations, and donor visibility products.</li>
<li>Ensure all communications products comply with ActionAid branding and donor visibility requirements.</li>
<li>Coordinate the production of communication materials with designers, photographers, videographers, translators, and consultants.</li>
<li> Maintain and regularly update regional communications assets and multimedia libraries</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Digital Communications and Storytelling</strong></p>
</td>
<td colspan="3" >
<p > </p>
<ul>
<li>Develop engaging content for social media platforms, including graphics, reels, videos, and digital campaigns.</li>
<li>Draft compelling human-interest stories highlighting programme impact.</li>
<li>Produce multimedia content including podcasts, short documentaries, interviews, and promotional videos.</li>
<li>Support website and digital content updates.</li>
<li>Monitor social media performance and prepare regular analytics reports with recommendations.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Partner Coordination and Programme Support</strong></p>
</td>
<td colspan="3" >
<ul>
<li>Coordinate communications activities with partners across Jordan, Lebanon, Syria, and Tunisia.</li>
<li>Follow up on the timely submission of stories, photographs, consent forms, quotes, and activity updates.</li>
<li>Support visibility for programme launches, workshops, campaigns, donor visits, and regional events.</li>
<li>Provide communications support to humanitarian responses and emergency interventions.</li>
<li>Ensure communication deliverables are completed according to project workplans and donor requirements.</li>
</ul>
<p > </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Communications, Influencing and Coordination</strong></p>
<p > </p>
<p > </p>
</td>
<td colspan="3" >
<ul>
<li>Build and maintain effective working relationships with programme teams, partners, donors, consultants, and external service providers.</li>
<li>Coordinate with internal teams to ensure consistent messaging across regional programmes.</li>
<li>Support regional advocacy and campaign initiatives through strategic communications.</li>
<li>Represent the Communications Unit in internal coordination meetings when required.</li>
</ul>
<p > </p>
<p > </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Other delivery on strategic/ functional priorities (Directorate-specific - maximum 5 KPIs)</strong></p>
</td>
<td colspan="3" >
<ul>
<li> Deliver high-quality communication products within agreed timelines.</li>
<li>Strengthen ActionAid Arab Region's digital visibility and audience engagement.</li>
<li>Ensure timely implementation of donor visibility requirements.</li>
<li>Maintain an organized communications archive and asset management system.</li>
<li>Contribute to innovation and continuous improvement of communications approaches</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p> </p>
</td>
<td colspan="3" >
<p > </p>
</td>
</tr>
<tr>
<td> </td>
<td> </td>
<td> </td>
<td> </td>
<td> </td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="743">
<tbody>
<tr>
<td colspan="2" >
<p><strong>PERSON SPECIFICATIONS</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Education and Qualifications</strong></p>
</td>
<td >
<p > </p>
<ul>
<li>Bachelor’s degree in communications, Journalism, Media, Public Relations, Marketing, or another relevant field.</li>
<li>Master's degree is an advantage.</li>
</ul>
<p > </p>
</td>
</tr>
<tr>
<td >
<p><strong>Essential Experience</strong></p>
</td>
<td >
<ul>
<li>Minimum 3–5 years of professional experience in communications, media, public relations, or digital communications.</li>
<li>Experience working with NGOs, humanitarian, or international development organizations.</li>
<li>Demonstrated experience in content creation, digital storytelling, newsletters, and social media management.</li>
<li>Experience coordinating communication activities across multiple countries is an advantage.</li>
</ul>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Essential Knowledge </strong></p>
</td>
<td >
<ul>
<li>Strategic communications and visibility.</li>
<li>Digital communications and social media management.</li>
<li>Storytelling and content development.</li>
<li>Donor branding and visibility requirements.</li>
<li>Humanitarian and development communications.</li>
<li>ActionAid values and feminist leadership principles (desirable).</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Essential skills</strong></p>
</td>
<td >
<ul>
<li>Excellent writing and editing skills in English and Arabic.</li>
<li>Strong graphic design skills (Canva and Adobe Creative Suite).</li>
<li>Video editing skills</li>
<li>Excellent coordination and organizational skills.</li>
<li>Strong interpersonal and stakeholder engagement skills.</li>
<li>Ability to work independently and manage multiple priorities.</li>
<li>Strong attention to detail and time management.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Language requirements</strong></p>
</td>
<td >
<ul>
<li>Fluency in English and Arabic (written and spoken).</li>
<li>French is an advantage</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="104%">
<tbody>
<tr>
<td colspan="2" >
<p><strong>Typical People Management Responsibility </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Approximate number of people managed in total</strong></p>
</td>
<td >
<p><strong>NA</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Matrix Manager – (projects/dotted line)</strong></p>
</td>
<td >
<p><strong>No</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Team Leader</strong></p>
</td>
<td >
<p><strong>No </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Grandfather- manager of Team Leaders/Managers</strong></p>
</td>
<td >
<p><strong>No </strong></p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>What is the global remit? Operates in:</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Own country</strong></p>
</td>
<td >
<ul>
<li><strong>Any country within ActionAid’s Arab regional Office remit. </strong></li>
<li><strong>Only Nationals with Right to work in the country of Operation will be shortlisted </strong></li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Geographic Region</strong></p>
</td>
<td >
<p><strong>Yes</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Multiple Geographic Regions</strong></p>
</td>
<td >
<ul >
<li> </li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Remit covers all ActionAid countries</strong></p>
</td>
<td >
<p><strong>Yes (Only in Countries Under ActionAid Arab Regional Office remit)</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Financial (limits/mandates)</strong></p>
</td>
<td >
<p><strong>within the Budget in concurrence with the Line Manager. </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Direct departmental budget: </strong></p>
</td>
<td >
<p><strong>No</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Organisation-wide expenditure </strong></p>
</td>
<td >
<p><strong>No</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p>This Job Description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs.</p>
<p>It is part of every staff member's responsibility to contribute to ActionAid International culture and comply with organisation’s values and code of conduct. Staff are also committed to:</p>
<ul>
<li><strong> Leading Innovation and Change </strong>Establish a culture of excellence in respective team that values experimentation and continuous improvement</li>
<li><strong>Feminist Leadership</strong>: Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power)</li>
<li><strong>AAI Values Practice: </strong> Ensure personal and team culture that demonstrates all of AAI values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility</li>
<li><strong>Promoting a healthy and safe working environment: </strong>ActionAid is committed to promoting SHEA and Safeguarding policies and values and has a <strong>zero-tolerance </strong>policy for any form of sexual exploitation and abuse to create a safe working environment for the staff.</li>
</ul>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>LINE MANAGER ; </strong><strong>Sabine Abi Aad</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>DATE : 23 July 2026</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>PEOPLE AND CULTURE :</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>DATE :</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p class="isSelectedEnd"><strong>Submission Instructions</strong></p>
<ul>
<li>Please submit your <strong>CV and Cover Letter</strong> electronically to <a href="mailto:ari.jobs@actionaid.org"><strong>ari.jobs@actionaid.org</strong></a>.</li>
<li><strong>Deadline for submission:</strong> <strong>19 August 2026</strong>.</li>
<li>All application documents should be submitted in <strong>PDF format</strong>.</li>
<li>Please use the following subject line for your email: <strong>Application – <span class="text-token-text-primary cursor-text rounded-sm">[Position Title]</span> – <span class="text-token-text-primary cursor-text rounded-sm">[Your Full Name]</span></strong>.</li>
</ul>
<p> </p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Purpose The Go-to-Market Specialist – Services is responsible for driving new business growth by identifying, engaging, and converting new logos and new partners into clients across Arabic.<br>AI Group's Enterprise Services portfolio, spanning Tarjama LSP, Content Lab, and Ureed.<br> The role is a hunter-focused business development position, responsible for proactively prospecting assigned target accounts, understanding their business and language-service requirements, identifying opportunities, developing tailored approaches, and driving opportunities through to successful closure.<br> The position requires a highly driven and resilient individual who thrives in a target-oriented environment, can operate effectively under pressure and ambiguity, and is motivated by winning new business.<br> The role will also leverage strategic partnerships and internal stakeholders where appropriate to accelerate market access and deal closure.<br> The role covers the UAE market and spans three service lines sold consultatively and in combination rather than as siloed, single-product pitches: LSP (Editorial Translation, Media Translation- subtitling, dubbing, video editing, Staffing, Data Services), Ureed Secondments (Tech and Linguist placements), and Content Lab (Events, Talent Sourcing, Social Media Management, Strategy, Tech, Design/Branding, and Content).<br> Duties & Responsibilities New Logo Acquisition Own the acquisition of new logos within assigned markets, segments, and accounts.<br> Develop and execute account-specific approaches to penetrate target organizations and establish new commercial relationships.<br> Build and maintain a healthy pipeline of qualified prospects and opportunities.<br> Consistently work toward and achieve assigned business development and revenue targets.<br> Identify decision-makers, influencers, buying centers, and potential entry points within target organizations.<br> Apply structured, disciplined opportunity qualification (e.<br>g., MEDDPICC or equivalent), qualifying in and disqualifying out target accounts and opportunities with equal rigor.<br> Account Research & Go-to-Market Planning Take full ownership of assigned target accounts and conduct comprehensive A-Z account research.<br> Develop a strong understanding of each target account, including: Business model and strategic priorities Products and services Geographic footprint Target customers Growth plans Existing language and localization requirements Current or potential LSP providers Procurement and decision-making structures Key stakeholders and decision-makers Potential business pain points and opportunities Translate assigned accounts into actionable accounts penetration and go-to-market strategies.<br> Identify where the company's LSP, Ureed Secondments, and Content Lab portfolio can create measurable value for each target account.<br> Build and maintain account plans and stakeholder maps for a defined target account list.<br> Prospecting & Business Development Conduct proactive outbound prospecting through multiple channels, including physical meetings, calls, email, LinkedIn, networking, events, referrals, and industry connections.<br> Generate new meetings and business opportunities through structured and persistent prospecting.<br> Qualify opportunities based on business need, commercial potential, buying authority, timing, and fit.<br> Maintain consistent prospecting activity and pipeline generation.<br> Generate and co-develop pipeline together with Marketing through account-based marketing (ABM) efforts.<br> Generate and manage pipeline in partnership with the company's channel and partner ecosystem.<br> Consultative Selling & Deal Closure Understand client requirements and position relevant LSP, Ureed Secondments, or Content Lab services accordingly.<br> Develop compelling commercial propositions, proposals, and presentations in collaboration with relevant internal teams.<br> Lead commercial discussions, negotiations, and deal progression.<br> Own opportunities from initial prospecting through qualification, proposal, negotiation, and closure.<br> Close deals directly or indirectly through strategic partnerships and channel relationships.<br> Leverage partnerships to access new markets, accounts, and opportunities.<br> Identify opportunities to expand the scope of an initial engagement into broader LSP service offerings.<br> Respond to and win structured bids/RFPs, particularly government-driven, while building deliberate repeat-cadence pipeline rather than relying on one-off project wins.<br> Define and articulate quantified ROI/business cases for prospective clients.<br> CRM, Pipeline & Reporting Maintain accurate and up-to-date records of prospects, activities, opportunities, and deal stages in the CRM.<br> Provide regular visibility on pipeline value, forecast, conversion rates, activities, and expected closures.<br> Ensure disciplined follow-up and progression of opportunities.<br> Analyze pipeline performance and continuously improve prospecting and conversion approaches.<br> Support win-back efforts on lapsed or lost accounts as a distinct, tracked motion.<br> Cross-Functional Collaboration Work closely with the Production, Marketing and other relevant functions to ensure commercial commitments are realistic and deliverable.<br> Coordinate internally to develop customized solutions and proposals for prospects.<br> Ensure a smooth transition from closed opportunity to implementation and account ownership.<br> Networking and Industry Engagement: Attend industry conferences and events in the industry to promote the organization and network with potential clients and partners.<br> Lead prospecting at industry exhibitions and events, including job fairs relevant to staffing and secondments, using a pre-built target list.<br> Develop and maintain client relationships, expectations & satisfaction.<br> Conduct regular in-person meetings with clients and stakeholders in the local market to strengthen relationships.<br> Education, Experience & Qualifications A bachelor’s degree in business management or any related field is preferable.<br> 4–7 years of proven experience in business development, new business sales, or hunting roles.<br> Background in multi-product/portfolio selling (e.<br>g., agency, staffing, LSP, or professional services environments) is a strong advantage; a consulting background is a plus.<br> A good understanding of Language and Translation services and the challenges faced within the specific market sectors.<br> Previous experience working within an agency environment is highly preferred, particularly within language services, localization, media, creative, marketing, content, or related B2B services.<br> Demonstrated track record of acquiring new clients and closing B2B deals.<br> Experience managing a defined target-account list and developing account penetration strategies.<br> Excellent prospecting, networking, negotiation, and closing skills.<br> Comfortable with mixed-cycle selling - short-cycle, longer-cycle, and bid-driven — within the same book of business.<br> Demonstrated, verifiable experience building pipeline from zero, rather than managing or inheriting an existing book.<br> Strong commercial acumen and ability to identify revenue opportunities.<br> Excellent account research and business intelligence skills.<br> Ability to understand client needs and translate them into relevant LSP solutions.<br> Strong communication, presentation, and influencing skills.<br> Ability to work under pressure and meet tight deadlines.<br> Highly target-driven and comfortable working with ambitious sales targets.<br> Resilient, persistent, and able to handle rejection and setbacks.<br> Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.<br> Excellent command of both spoken and written English.<br> Willingness to travel approximately 25–50% to UAE, typically involving one to two business trips per month, depending on business requirements.<br> Behavioral Competencies Adaptability Problem Solving Initiative Team Oriented Ability to work under pressure Technical Competencies Business Acumen (DDU)/Deals Management Negotiation Customer Relationship Management Proposal Writing Presentation Skills CRM & Sales Tools Bid/RFP Management ROI & Business Case Development</span> </div>
FHI 360
Jordan - Amman
<p><u>AMR Technical Officer</u></p>
<p><u>Job Summary:</u> </p>
<p>The AMR Technical Officer will support the day-to-day implementation of antimicrobial resistance activities under the STRIDES Jordan Activity. Working under the supervision of the AMR & IPC Advisor, the Antimicrobial Resistance Technical Officer will provide technical and operational support across AMR workstreams, assist in the development of AMR-related tools and materials, and coordinate with government counterparts and implementing partners as directed. The position contributes to AMR surveillance strengthening, capacity building, donor reporting, and workplan tracking, and ensures project activities are implemented in alignment with international best practices and Jordan’s National Action Plan on AMR. </p>
<p> </p>
<p><u>Accountabilities:</u> </p>
<ul>
<li>Provides technical support for the implementation of AMR activities in alignment with Jordan’s National Action Plan on AMR and relevant national guidelines. </li>
</ul>
<ul>
<li>Supports strengthening of AMR surveillance systems, including data collection, analysis, and reporting at the facility and national levels. </li>
</ul>
<ul>
<li>Assists in the development and dissemination of AMR-related tools, guidelines, training materials, and technical briefs. </li>
</ul>
<ul>
<li>Monitors and maintains AMR project protocols, instruments, data sets, manuals, and training materials. </li>
</ul>
<ul>
<li>Conducts searches of published literature on evolving issues in AMR, antimicrobial stewardship, and related public health areas. </li>
</ul>
<ul>
<li>Responds to technical requests and inquiries from internal and external staff related to AMR activities. </li>
</ul>
<ul>
<li>Supports implementation of AMR activities under the STRIDES Jordan workplan and tracks delivery of outputs against agreed timelines. </li>
</ul>
<ul>
<li>Ensures AMR technical implementation is consistent with best practices and meets donor contractual obligations. </li>
</ul>
<ul>
<li>Supports engagement with the Ministry of Health and relevant government entities on AMR surveillance and stewardship activities, as directed by the AMR & IPC Advisor. </li>
</ul>
<ul>
<li>Coordinates with operations and finance teams to support timely and on-budget implementation of AMR activities. </li>
</ul>
<ul>
<li>Drafts AMR technical progress reports and contributes to all donor reporting requirements. </li>
</ul>
<ul>
<li>Prepares and delivers presentations on AMR progress to the project team and relevant stakeholders. </li>
</ul>
<ul>
<li>Contributes to the development and review of annual workplans and AMR technical deliverables. </li>
</ul>
<ul>
<li>Assists with the development of proposals and AMR technical design documents, based on direction from technical leadership. </li>
</ul>
<p><u>.Applied Knowledge & Skills:</u> </p>
<ul>
<li>Working knowledge of AMR, antimicrobial susceptibility testing (AST) and AMR diagnostics, antimicrobial stewardship, and related public health areas, including familiarity with the Global Action Plan on AMR and WHO AMR core components. </li>
</ul>
<ul>
<li>Understanding of Jordan’s public health system, national AMR landscape, and relevant government structures is an advantage. </li>
</ul>
<ul>
<li>Experience supporting AMR programs and government counterparts in Jordan or the broader MENA region preferred. </li>
</ul>
<ul>
<li>Professional proficiency in both Arabic and English, written and verbal, is required. </li>
</ul>
<ul>
<li>Strong organizational and analytical skills, with ability to manage multiple tasks and meet deadlines. </li>
</ul>
<ul>
<li>Proficiency in MS Office and relevant data management tools. </li>
</ul>
<ul>
<li>Ability to analyze and interpret AMR laboratory and surveillance data, identify errors, and prepare clear and accurate reports. </li>
</ul>
<p> </p>
<p><u>Supervision Given/Received:</u> </p>
<ul>
<li>Reports to the AMR & IPC Advisor. </li>
</ul>
<ul>
<li>Has no formal supervisory responsibility; may provide guidance to junior or support staff. </li>
</ul>
<p> </p>
<p><u>Education: </u> </p>
<ul>
<li>Bachelor’s degree or its international equivalent in Microbiology, Public Health, Laboratory Sciences, Pharmacy, or a related field. </li>
</ul>
<p> </p>
<p><u>Experience</u> </p>
<ul>
<li>Minimum 4+ years of relevant experience in AMR, microbiology, antimicrobial stewardship, or a related public health field. </li>
</ul>
<ul>
<li>Experience providing technical support to AMR or health security programs in Jordan or the MENA region preferred. </li>
</ul>
<ul>
<li>Prior work experience in a non-governmental organization, government agency, or private organization operating in the public health or global health security space. </li>
</ul>
<ul>
<li>Professional proficiency in both<strong> Arabic and English</strong>, written and verbal, is required</li>
</ul>
<p>This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.</p>
<p>FHI 360 is an <a href="http://www.fhi360.org/careers/eeo">equal opportunity and affirmative action employer</a> whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.</p>
<p>Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.</p>
<p>FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.</p>
<p><strong>FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email <a href="mailto:CareerCenterSupport@fhi360.org">CareerCenterSupport@fhi360.org</a>.</strong><br>
<br>
FHI 360 fosters the strength and health of its workforce through a <a href="https://www.fhi360.org/node/689">competitive benefits package</a>, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.</p>
<p> </p>
Confidential
Jordan - Amman
<p><h4>About Us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p>
<p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of Service Overview</h4>
<p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p>
<h4>Business Unit Overview</h4>
<p>Middle East Assurance Center of Excellence is PwC ME’s assurance alternative delivery setup. Since launching in 2013, the delivery center has been providing a broad range of services to the Assurance business enabling growth and value creation by driving new ways of working to deliver quality and operational efficiency.</p>
<p>Our center of excellence was established to help the business meet unique resource and service delivery needs, become more competitive in the market and to enhance our value proposition to our clients and our people.</p>
<h4>How You’ll Contribute</h4>
<p>As an External Audit Remote Team Member Senior Associate at our Assurance alternative delivery center, you will provide virtual client engagement assistance for our key clients across the region, gaining wide exposure to the GCC market and contributing in delivering the best service to our clients.</p>
<p>You’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your responsibilities include but are not limited to:</p>
<ul>
<li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li>
<li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li>
<li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organizations.</li>
<li>Testing the client organization's internal controls and processes.</li>
<li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li>
<li>Taking accountability for researching and understanding key facts on the client's industry information before the engagement begins.</li>
<li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li>
<li>Taking full ownership of external file completion.</li>
<li>Analyzing engagement economics of self and field staff and explaining variances from the budgets.</li>
<li>Reviewing the work of the associate levels and providing them on-the-job training, coaching and timely constructive feedback to help them grow in their career.</li>
<li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li>
<li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li>
<li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Taking part in the digital initiatives and upskilling areas which aligns most with your team’s business needs.</li>
<li>Perform other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What You’ll Bring</h4>
<p>You are ambitious and you utilize opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A bachelor's degree in accounting, finance or any other related academic major.</li>
<li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li>
<li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li>
<li>Experience in auditing diverse range of industries.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Excellent project management skills.</li>
<li>Experience in applying the international standards on auditing (ISAs) on the external audit of financial services with excellent IFRS knowledge relevant to the FS practice (such as IFRS 9, 17) and financial services regulations.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li>
<li>Experience in the design of engagement procedures based on risk and materiality.</li>
<li>Previous experience in coaching and leading engagement teams.</li>
<li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/Manager.</li>
</ul>
<h4>How You’ll Make a Difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why You’ll Love Working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>About Us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p>
<p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of Service Overview</h4>
<p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p>
<h4>Business Unit Overview</h4>
<p>Middle East Assurance Center of Excellence is PwC ME’s assurance alternative delivery setup. Since launching in 2013, the delivery center has been providing a broad range of services to the Assurance business enabling growth and value creation by driving new ways of working to deliver quality and operational efficiency.</p>
<p>Our center of excellence was established to help the business meet unique resource and service delivery needs, become more competitive in the market and to enhance our value proposition to our clients and our people.</p>
<h4>How You’ll Contribute</h4>
<p>As an External Audit Remote Team Member Senior Associate at our Assurance alternative delivery center, you will provide virtual client engagement assistance for our key clients across the region, gaining wide exposure to the GCC market and contributing in delivering the best service to our clients.</p>
<p>You’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your responsibilities include but are not limited to:</p>
<ul>
<li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li>
<li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li>
<li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organizations.</li>
<li>Testing the client organization's internal controls and processes.</li>
<li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li>
<li>Taking accountability for researching and understanding key facts on the client's industry information before the engagement begins.</li>
<li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li>
<li>Taking full ownership of external file completion.</li>
<li>Analyzing engagement economics of self and field staff and explaining variances from the budgets.</li>
<li>Reviewing the work of the associate levels and providing them on-the-job training, coaching and timely constructive feedback to help them grow in their career.</li>
<li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li>
<li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li>
<li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Taking part in the digital initiatives and upskilling areas which aligns most with your team’s business needs.</li>
<li>Perform other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What You’ll Bring</h4>
<p>You are ambitious and you utilize opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A bachelor's degree in accounting, finance or any other related academic major.</li>
<li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li>
<li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li>
<li>Experience in auditing diverse range of industries.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Excellent project management skills.</li>
<li>Experience in applying the international standards on auditing (ISAs) on the external audit of financial services with excellent IFRS knowledge relevant to the FS practice (such as IFRS 9, 17) and financial services regulations.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li>
<li>Experience in the design of engagement procedures based on risk and materiality.</li>
<li>Previous experience in coaching and leading engagement teams.</li>
<li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/Manager.</li>
</ul>
<h4>How You’ll Make a Difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why You’ll Love Working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of service overview</h4>
<p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p>
<h4>Business unit overview</h4>
<p>Middle East Assurance Center of Excellence is the PwC ME’s assurance alternative delivery setup. Since launching in 2013, the delivery center has been providing a broad range of services to the Assurance business enabling growth and value creation by driving new ways of working to deliver quality and operational efficiency.</p>
<p>Our center of excellence was established to help the business meet unique resource and service delivery needs, become more competitive in the market and to enhance our value proposition - to our clients and our people.</p>
<h4>How you’ll contribute</h4>
<p>As an External Audit Remote Team Member Senior Associate at our Assurance alternative delivery center, you will provide virtual client engagement assistance for our key clients across the region, gaining wide exposure to the GCC market and contributing in delivering the best service to our clients.</p>
<p>You’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your responsibilities include but are not limited to:</p>
<ul>
<li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li>
<li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li>
<li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organizations.</li>
<li>Testing the client organization's internal controls and processes.</li>
<li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li>
<li>Taking accountability for researching and understanding key facts on the client’s industry information before the engagement begins.</li>
<li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li>
<li>Taking full ownership of external file completion.</li>
<li>Analyzing engagement economics of self and field staff and explaining variances from the budgets.</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and timely constructive feedback to help them grow in their career.</li>
<li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li>
<li>Having an understanding in business development activities to help identify and research opportunities on new or existing clients along with building and maintaining strong relationships with clients.</li>
<li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Taking part in the digital initiatives and upskilling areas which aligns most with your team’s business needs.</li>
<li>Perform other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What you’ll bring</h4>
<p>You are ambitious and you utilize opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A bachelor's degree in accounting, finance or any other related academic major.</li>
<li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li>
<li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li>
<li>Experience in auditing banking or insurance clients is considered an asset.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Excellent project management skills.</li>
<li>Experience in applying the international standards on auditing (ISAs) on the external audit of financial services with excellent IFRS knowledge relevant to the FS practice (such as IFRS 9, 17) and financial services regulations.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li>
<li>Experience in the design of engagement procedures based on risk and materiality.</li>
<li>Previous experience in coaching and leading engagement teams.</li>
<li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or Manager.</li>
</ul>
<h4>How you’ll make a difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why you’ll love working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our <b>Social Media Executive</b> is responsible for managing and growing Four Seasons Hotel Amman's social media presence by creating engaging content, maintaining brand consistency and monitoring performance. You will work closely with the Public Relations & Marketing team to showcase the hotel's exceptional experiences while strengthening our online community and brand awareness.</p><br><br><p><b>What you will do:</b></p><br><br><ul><li>Manage the hotel's day-to-day presence across all social media platforms in line with Four Seasons Brand Guidelines and visual identity.</li><li>Plan, create, schedule, and publish engaging social media content that reflects the hotel's luxury positioning and storytelling.</li><li>Capture and coordinate photography, videography, and behind-the-scenes content to support campaigns and daily content needs.</li><li>Monitor social media channels, respond to comments and messages when appropriate, and escalate guest concerns to the relevant teams.</li><li>Track, analyze, and report on social media performance, providing insights and recommendations to optimize engagement and reach.</li><li>Collaborate closely with internal departments to highlight hotel experiences, seasonal promotions, events, dining concepts, and special initiatives.</li><li>Coordinate with external creative partners and agencies, when applicable, to maximize campaign effectiveness and exposure.</li><li>Ensure all content aligns with Four Seasons brand standards, tone of voice, and luxury hospitality positioning.</li><li>Act as a brand ambassador both online and offline, representing Four Seasons professionally across all interactions.</li><li>Manage and engage with the hotel's social media communities by responding promptly and professionally to comments and direct messages across all Instagram channels, including the Hotel and Restaurant accounts, ensuring daily monitoring and exceptional guest engagement.</li><li>Support the management and growth of the hotel's LinkedIn presence by collaborating with the People & Culture team and contributing to employer branding and recruitment-related content initiatives.</li><li>Create and manage bilingual social media content, with a primary focus on English while ensuring timely and culturally relevant Arabic content for seasonal campaigns, promotions, and guest communications. Respond to guest inquiries and messages in both English and Arabic with professionalism and accuracy.</li><li>Coordinate and manage the hotel's external content creation agency, including planning and organizing photo and video shoots, developing creative concepts and mood boards, overseeing production on-site, and ensuring all content aligns with Four Seasons brand standards, marketing objectives, and visual identity before publication.</li></ul><p><b>What you bring:</b></p><br><br><ul><li>A degree in Marketing, Communications, Digital Media, or a related field.</li><li>Previous experience managing social media platforms, preferably within hospitality, luxury, lifestyle, or a related industry.</li><li>Strong understanding of major social media platforms, content trends, and digital marketing best practices.</li><li>Excellent copywriting and communication skills with strong attention to detail.</li><li>Experience using social media scheduling, analytics, and reporting tools.</li><li>Creative mindset with the ability to generate fresh ideas while maintaining brand consistency.</li><li>Strong organizational skills with the ability to manage multiple projects and meet deadlines in a fast-paced environment.</li><li>Passion for luxury hospitality, storytelling, and creating memorable digital experiences.</li></ul><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career growth.</li><li>A supportive and collaborative work environment.</li><li>Training programs designed to enhance your leadership and hospitality expertise.</li><li>Employee wellness and recognition programs.</li><li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li></ul><p><b>Schedule & hours:</b></p><br><br><ul><li>Full-time job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br> </div>
Ahliyyah & Mutran
Jordan - Amman
<p >The IB MYP English Language teacher is responsible for implementing and teaching the Middle school students according to the International Baccalaureate curriculum, being the learner, motivator and communicator who provides a professional expertise, and high-quality teaching and learning. </p>
<p >The teacher provides, leads, and facilitates diverse and effective learning experiences using a range of methods in a supportive and positive climate across the school. Delivering a coherent, balanced, integrated, inquiry-based program and preparing students for international programs in a stimulating, challenging and well-organized learning environment, collaborating with other teachers to contribute students’ success.</p>
<p ><strong ><u >Roles & responsibilities:</u></strong></p>
<ul >
<li >Working independently and collaboratively to design and refine curriculum.</li>
<li >Planning collaboratively units of inquiry that correlate with the departments’ scope and sequence and the IB requirements and guidelines.</li>
<li >Revising the departments overview and scope and sequence.</li>
<li >Collaborating with teachers to contribute students’ success.</li>
<li >Delivering high quality lessons within the IB framework to meet the individual needs of all students.</li>
<li >Using teaching methods, engaging students, and stimulating intellectual curiosity by including the use of effective questioning, presentation, and resources.</li>
<li >Creating diverse, challenging and engaging learning experiences for all students.</li>
<li >Contributing to the enrichment of learning engagements.</li>
<li >Motivating students to perform at their best through differentiated instructions and using varieties of styles.</li>
<li >Monitoring students’ performance and progress to enhance their understanding and master skills through effective assessment.</li>
<li >Nurturing meaningful relationships with students and providing the individual attention they need.</li>
<li >Communicating regularly and constructively with students and parents. </li>
<li >Setting high expectations for student’s behavior, establishing and maintaining a good standard of behavior management through well focused teaching and through positive and productive relationships.</li>
<li >Teaching related classes, per the full-time teaching load specified by the MOE instructions. </li>
<li >Having the ability and willingness for online and/or in a hybrid context teaching and learning, as necessary </li>
<li >Maintaining records of students' work and progress through Learning </li>
<li >Working as a member of a team, positively contributing to effective working relations within the school.</li>
<li >Communicating, where necessary with parents and external bodies, following school policies.</li>
<li >Attending school events, workshops, Student-Led conferences</li>
<li >Attending IB authorized training and staying current with all relevant changes to the IB guide</li>
<li >Attending weekly department meetings. </li>
<li >Carrying out any other duties or responsibilities requested by the principal.</li>
<li ><em >Taking on the responsibilities of a Year Coordinator or a Homeroom teacher upon request (if applicable</em>)</li>
</ul>
<p ><strong ><u >Job requirements:</u></strong></p>
<ul >
<li >A bachelor and/or master’s degree in English Language & Literature or a relevant field </li>
<li >A teacher’s certificate for teaching English or a teaching certificate is a plus.</li>
<li >IB experience and training is a plus.</li>
<li >Computer skills at a level that permits creative use of technology in the classroom during lessons.</li>
<li >Classroom management skills.</li>
<li >Communication & presentation skills</li>
<li >Professionalism, commitment, integrity, strength of character and perseverance.</li>
<li >Commitment to ensuring high standards of teaching and learning.</li>
<li >Planning, organizing and evaluating skills</li>
<li >Interpersonal skills and the ability to establish and maintain effective working relations with teachers at all levels in a multicultural environment.</li>
<li >Partake in professional development opportunities.</li>
<li >Resilience and working under pressure.</li>
</ul>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Title
<br>Business Development Manager<br><br>Job Scope
<br></span><p>The Business Development Manager is accountable for researching and identifying new opportunities to grow, develop business and propose new potential deals while leading on projects from introduction to implementation. S/He studies financial impacts, reviews the organization positioning, analyzes market trends and forges strong relationships with internal and external stakeholders.</p><br><br><br>Main Duties and Responsibilities
<br><p><span><strong>1.</strong> Identify, develop, and secure new business opportunities within the hospitality sector, across Jordan, the Levant region, and GCC markets, including hotels, hotel chains, resorts, restaurants, cafés, catering companies, and entertainment venues.</span></p><br>
<p><span>2. Drive sales growth for the Hospitality Business Unit by promoting hospitality technology solutions, including Property Management Systems (PMS), Point of Sale (POS), inventory and procurement solutions, guest experience platforms, mobility solutions, and hospitality infrastructure services.</span><br><span><strong>3.</strong> Build and maintain strong relationships with hotel owners, general managers, F&B directors, IT managers, corporate hospitality groups, and other key decision-makers across Jordan, the Levant region, and GCC markets.</span><br><span><strong>4.</strong> Develop and execute strategic account plans to increase market penetration and expand JDS's presence within the hospitality sector.</span><br><span><strong>5.</strong> Identify opportunities to cross-sell JDS solutions across other business units, including cloud services, cybersecurity, networking, data center solutions, managed services, ERP, and AI and digital transformation initiatives.</span><br><span><strong>6.</strong> Conduct market research and competitor analysis to identify emerging hospitality trends, customer needs, and new revenue opportunities.</span><br><span><strong>7.</strong> Prepare and deliver compelling customer presentations, business proposals, and solution demonstrations tailored to hospitality clients.</span><br><span><strong>8.</strong> Manage the complete sales cycle from lead generation to opportunity qualification, proposal submission, negotiation, contract closure, and account growth.</span><br><span><strong>9.</strong> Collaborate with pre-sales, technical, and project delivery teams to design comprehensive solutions that address customer business objectives.</span><br><span><strong>10.</strong> Establish strategic partnerships with hospitality technology vendors, consultants, operators, and industry associations to strengthen market positioning.</span><br><span><strong>11.</strong> Maintain an accurate sales pipeline, forecasts, and business development reports, ensuring achievement of annual sales targets and profitability objectives.</span><br><span><strong>12. </strong>Participate in industry events, exhibitions, hospitality conferences, and networking activities to generate leads and enhance brand visibility.</span><br><span><strong>13.</strong> Monitor customer satisfaction and ensure successful post-sales engagement, identifying opportunities for additional business and long-term partnerships.</span><br><span><strong>14.</strong> Stay updated on hospitality technology innovations, operational best practices, and digital transformation trends impacting hotels and F&B operations. </span></p><br><br><br>Preferred Qualifications
<br><p>• Bachelor's degree in business administration, Hospitality Management, Information Technology, or a related field.<br>• Strong experience within the hospitality industry, hospitality technology, hotel operations, or F&B solutions.<br>• Proven track record of achieving sales targets and developing strategic customer relationships.<br>• Excellent presentation, negotiation, and communication skills.<br>• Ability to engage with C-level executives and hotel management teams.<br>• Familiarity with hospitality solutions such as Oracle Hospitality, PMS, POS, ERP, CRM, cloud, and IT infrastructure solutions is highly desirable.</p><br><br><br>Education
<br><p>Bachelor’s degree in Business Administration or any other related field.</p><br><br><br>Experience
<br><p>5-10 years of experience in business development, sales, or account management.</p><br>
<p>#LI-SK</p><br><br><br><br>
</div>
Confidential
Jordan - Amman
<p><h4>Company Overview</h4>
<p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. We help organizations implement and evolve technology solutions that are secure, reliable, and built to support long-term business needs. Within our Information Technology and Services practice, we work closely with customers to deliver high-quality outcomes across complex enterprise environments.</p>
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<h4>Role Summary</h4>
<p>As a Delivery Manager, you will play a central role in driving the successful delivery of Oracle APEX-based insurance and enterprise applications. This role is focused on delivery ownership, coordination, and accountability, ensuring projects move forward with the right structure, visibility, and operational discipline. You will work across customer, product, development, QA, and implementation teams to keep delivery on track, maintain quality standards, and support strong client relationships throughout the lifecycle.</p>
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<h4>Responsibilities</h4>
<li>Oversee and manage the end-to-end software delivery lifecycle, ensuring adherence to SLAs and client expectations.</li>
<li>Lead, mentor, and develop delivery team leads and developer teams.</li>
<li>Coordinate with cross-functional teams to deliver business outcomes.</li>
<li>Identify process improvements and implement best practices.</li>
<li>Manage budgets and resource allocation tied to delivery schedules.</li>
<li>Build strong client relationships and provide status reporting, dashboards, and timeline updates.</li>
<li>Manage delivery execution for Oracle APEX implementation, customization, enhancement, integration, and support projects.</li>
<li>Coordinate scope, schedule, resources, dependencies, risks, and priorities across customers, product, development, QA, and implementation teams.</li>
<li>Ensure deliverables are planned, tracked, reviewed, and delivered to agreed quality standards and contractual commitments.</li>
<li>Monitor progress, identify blockers, manage escalations, and resolve risks and issues.</li>
<li>Facilitate alignment across requirements, design, implementation readiness, testing, deployment, and post-go-live support.</li>
<li>Review project status, RAID logs, resource utilization, change requests, acceptance criteria, and delivery KPIs.</li>
<li>Support customer communication, steering meetings, and formal handovers.</li>
<li>Ensure lessons learned, documentation, release notes, deployment plans, and support transition materials are prepared.</li>
<li>Promote delivery governance, continuous improvement, and consistent project execution practices.</li>
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<h4>Requirements</h4>
<h4>Qualifications</h4>
<p><strong>Educational qualifications</strong></p>
<li>Bachelor’s degree in computer science, software engineering, information systems, computer engineering, or a related technical field.</li>
<li>Project management education or equivalent professional training is a must.</li>
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<p><strong>Experience needed</strong></p>
<li>10-12 years of experience in software delivery management, implementation management, project management, or customer-facing technology delivery.</li>
<li>Previous experience in managing multiple teams across the SDLC in Waterfall and Agile environments.</li>
<li>Previous experience in the insurance field is a plus.</li>
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<p><strong>Trainings / Certificates</strong></p>
<li>PMP, PRINCE2, Agile/Scrum, or equivalent certification is preferred.</li>
<li>ITIL Foundation certification is preferred.</li>
<li>Training in customer communication, risk management, UAT, and release governance is preferred.</li>
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<p><strong>Technical Qualifications</strong></p>
<li>Knowledge of Oracle APEX product delivery lifecycle and implementation concepts, and Oracle Forms and Reports delivery lifecycle and implementation concepts.</li>
<li>Experience with project planning, scope management, risk management, issue tracking, and stakeholder communication.</li>
<li>Working knowledge of SQL/PLSQL, system integrations, application testing, deployment processes, and production support.</li>
<li>Knowledge of UAT, go-live readiness, cutover planning, and handover practices.</li>
<li>Experience with customer-facing communication, reporting, governance, and escalation management.</li>
<li>Eligible to work in Jordan.</li>
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<h4>Benefits</h4>
<li>Class A health insurance</li></p><p></p>