Operation Manager Jobs in Jordan

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We are seeking an experienced sous chef with a strong background in authentic Peruvian cuisine to support the kitchen operations and ensure the consistent delivery of high-quality dishes. The ideal candidate should possess extensive knowledge of Peruvian ingredients, cooking techniques, and culinary traditions, while maintaining the highest standards of food quality, hygiene, and team leadership.</p> <ul> <li>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues</li> <li>Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards</li> <li>Conduct daily shift briefings to kitchen colleagues</li> <li>Ensure all kitchen colleagues are aware of standards and expectations</li> <li>Liaise daily with outlet managers to keep open lines of communication regarding guest feedback</li> <li>Maintain and enhance the food products through creative menu development and presentation</li> <li>Have full knowledge of all menu items, daily features and promotions</li> <li>Actively interact with guests at tables</li> <li>Balance operational, administrative and colleague needs</li> <li>Ensure proper staffing and scheduling in accordance with productivity guidelines</li> <li>Ensure the cleanliness and maintenance of all work areas, utensils, and equipment</li> <li>Follow kitchen policies, procedures and service standards</li> <li>Follow all safety and sanitation policies when handling food and beverage</li> <li>Other duties as assigned</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Strong interpersonal and problem solving abilities</li> <li>Fluency in English; additional languages are a plus</li> </ul></p><p></p>

<h4 ><strong >Job Title:&nbsp; Clinical Focal Point FSR # 810&nbsp;</strong></h4> <div class="ltr description_div" > <p ><strong >Location: Roving Camps</strong></p> <p ><strong >JOB SUMMARY:</strong></p> <div class="OutlineElement Ltr SCXW256161845 BCX8" > <p class="Paragraph SCXW256161845 BCX8" ><span class="TextRun SCXW256161845 BCX8" lang="EN-US" >The International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, the International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitate devastated health care systems and help bring them back to self-reliance. The clinic focal point at International Medical Corps leads and supervises a multidisciplinary team, encompassing both Mental Health and Psychosocial Support (MHPSS) and Child Protection Case Managers. This role integrates a biopsychosocial, multidisciplinary, and community-based approach, ensuring comprehensive and effective service delivery. The case manager’s focal point is responsible for providing leadership and guidance to the team, promoting quality outcomes in both MHPSS and child protection case management. This includes overseeing the provision of mental health case management and other relevant services for individuals with MHPSS needs, as well as ensuring that Child Protection Case Managers conduct comprehensive assessments, planning, implementation, coordination, monitoring, and evaluation of individual children's needs.</span></p> <p class="Paragraph SCXW256161845 BCX8" >&nbsp;</p> <p class="Paragraph SCXW256161845 BCX8" >&nbsp;</p> <div class="OutlineElement Ltr SCXW78054859 BCX8" > <p class="Paragraph SCXW78054859 BCX8" ><strong><span class="TextRun SCXW78054859 BCX8" lang="EN-US" >MAIN TASKS AND RESPONSABILITIES</span></strong></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><span>Role Purpose</span><p>The <strong>B2O Delivery Coordinator</strong> is responsible for coordinating and overseeing the operational delivery of examination services to institutional clients (B2O), ensuring services are delivered accurately, efficiently, and in compliance with British Council policies and awarding body regulations.</p><br><br><p>Working in partnership with the <strong>B2O Account Support Officer</strong>, the role manages the operational processes that support service delivery, including registration, scheduling, billing and credit notes, payment tracking, post-exam administration, and communication with UK Examination Boards. The role may also provide operational oversight, quality assurance, and escalation management for activities delivered by centralised hub teams.</p><br><br><p>Collaborating closely with Delivery, Planning &amp; Registration, Workforce Resourcing, Finance, and hub teams, the B2O Delivery Coordinator ensures operational readiness, service continuity, and a consistently high-quality experience for institutional clients.</p><br><br><p><span><strong>Main Accountabilities</strong></span></p><br><br><p>The <strong>B2O Delivery Coordinator</strong> is responsible for coordinating the operational delivery of examination services for institutional clients, ensuring services are delivered accurately, on time, and in full compliance with British Council policies and awarding body regulations. The role oversees key operational processes including registration, scheduling, test administration, billing, credit notes, payment tracking, post-exam activities, and communication with UK Examination Boards for university and professional exams. Working closely with internal teams and, where applicable, centralised hub teams, the role monitors operational performance, ensures service readiness, maintains accurate records, and manages escalations to support high-quality and compliant exam delivery.</p><br><br><p>Working in partnership with the B2O Account Support Officer, the B2O Delivery Coordinator provides the operational support required to deliver a seamless client experience. The role collaborates with Delivery, Planning &amp; Registration, Workforce Resourcing, Customer Service, Finance, and hub teams to ensure operational alignment, effective stakeholder communication, and business continuity. In addition, the post-holder supports financial accuracy, monitors operational risks, ensures audit readiness, promotes quality and continuous improvement, and provides guidance, training, and operational oversight to teams involved in B2O service delivery.</p><br><br><p><span><strong>Qualifications &amp; Skills</strong></span></p><br><br><p><strong>Essential</strong></p><br><br><ul><li>Experience coordinating secure, regulated service delivery (e.g. exams, logistics, events)</li><li>Understanding of compliance, safeguarding or screening requirements</li><li>Strong process management and organisational skills</li><li>Ability to work to deadlines in a fast-paced delivery environment</li><li>Experience supervising staff or contractors.</li><li>University Degree or equivalent experience&nbsp;</li><li><strong>English Language Requirement:</strong> Strong written and spoken English skills are essential, as British Council systems, processes, and global operations are conducted in English.</li></ul>&nbsp;<br><strong>Desirable</strong><br><ul><li>Knowledge of Teaching or Exams operations</li><li>Experience working with shared services / outsourced delivery teams</li><li>Experience with financial workflow support such as billing or payment tracking.&nbsp;</li><li>Lean Six Sigma qualification.</li></ul>&nbsp;<br><span><strong>Important Information</strong></span><br><ul><li><span>Job Grade: 4/H</span></li><li><span>Job Location: Jordan - Amman</span></li><li><span>Gross Monthly Salary: <span>645 JOD</span>&nbsp;</span></li><li><span>Contract: Five Months Fixed Term Contract</span></li><li><span>Closing Date: 2 August 2026</span></li></ul>&nbsp;<br><strong><span>This role is only open for candidates who have the legal right to live and work in the job location</span></strong><br>&nbsp;<br>&nbsp;<br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>

<p>We believe it s our people who create memorable experiences for our guests. Our current Team Leader has just been promoted, so we re looking for the next passionate leader to join our Front Office team! If you love creating great guest experiences, enjoy leading a team and want to grow your career, this could be your opportunity.</p><p>Your job will include but not limited to:</p><ul><li>Looking after the guests and ensuring they have an incredible experience with us</li><li>Coaching &amp; Training the Team members</li><li>Responsible for performing the services assigned to his/her shift in the best and most appropriate manner.</li><li>Supervise and support of the Front Office team.</li><li>Handling any guest complaints.</li><li>Direct daily front office operations.</li><li>Supervise front talent and help out with accounting problems.</li><li>Ensure department policies and procedures are understood by all employees and observed in tasks performed.</li><li>Perform any other duties as directed by the Front Office Management.</li></ul><p>What s in it for you:</p><ul><li>Employee discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li></ul><p>What you will be doing:</p><ul><li>Greet, check-in, respond to requests and settle accounts while providing exceptional service</li><li>Take initiative to add a personalized experience</li><li>Proudly promote the hotel facilities, looking for opportunities to enhance a guest s stay through up-selling</li></ul><p><strong>Desired Candidate Profile</strong></p><p>A University Degree in Hospitality</p><p>6-12 months experience in front office operations in hotels in a supervisory level (preferably within Accor group)</p><p>Motivated Team Player</p><p>Proactive</p><p>Takes Initiative</p><p>Organisational Skills</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.</p><p>CORE WORK ACTIVIITES Supporting management of Property Operations Supervises distribution of repair work orders. Ensures property policies are administered fairly and consistently. Assists in effectively planning, scheduling and evaluating preventative maintenance programs. Establishes and maintains open, collaborative relationships with employees. Monitors timeliness and quality of completion of repair work orders. Supervises Engineering and related areas in absence of the Director of Engineering. Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance. Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. Selects and order or purchase new equipment, supplies, and furnishings. Supervises the day to day operations of Engineering and related departments. Maintaining Property Standards Inspect and evaluate the physical condition of facilities in order to determine the type of work required. Maintains accurate logs and records as required. Operates generators and fire pumps as necessary. Provides emergency response services 24/7. Repairs equipment (e.g., refrigeration, laundry) as necessary. Ensures all employees have the proper supplies, equipment and uniforms. Ensuring Exceptional Customer Service Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Sets a positive example for guest relations. Conducting Human Resources Activities Helps train employees in safety procedures. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Communicates performance expectations in accordance with job descriptions for each position. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Participates in the employee performance appraisal process, providing feedback as needed. Uses all available on the job training tools for employees. Solicits employee feedback. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li><li>OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Maqsam: Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience.<br> Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.<br> Your Opportunity: We are seeking a Backend Software Engineer to join our innovative team at Maqsam.<br> This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment.<br> You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions.<br> In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product’s capabilities.<br> Your Top Responsibilities: Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality.<br> Debug and troubleshoot complex software issues in a high-availability environment.<br> Optimize system performance through rigorous testing and code refinement.<br> Collaborate with cross-functional teams to integrate new technologies and frameworks.<br> Conduct code reviews to ensure code quality and implementation of best practices.<br> Document development processes, code changes, and other critical information accurately.<br> Participate in the design and architecture decisions of our internal systems and databases.<br> Support junior software engineers and participate in ramping up new joiners.<br> What We Expect from You Experience with backend or full-stack web development is a MUST , focusing on scalable and robust system design.<br> Proven ability in writing high-quality, readable, and scalable code.<br> Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.<br> Experience with relational databases and their integration into systems.<br> Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.<br> Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.<br> Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.<br> Additional Information: 3-5 years of experience in backend or full-stack web development.<br> Excellent problem-solving and analytical skills.<br> Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.<br> A commitment to continuous professional development and eagerness to learn new technologies.<br> A degree in Computer Science, Engineering, or a related field is preferred.<br> Experience in mobile development is a plus.<br> Experience working on VoIP-related projects is a plus.<br> Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.<br>js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.<br> What We Provide: Join a world-class team at Maqsam, where your growth is our priority.<br> Here’s what you can expect: A Collaborative and Friendly Environment.<br> Personal and Professional Growth: Opportunities to learn and become a world-class professional.<br> Fair Compensation: We value your contribution.<br> Transparency: A culture that thrives on open communication.<br> Benefits: First-class health insurance, and more.<br> Part of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.<br> Ready to join Maqsam's team?<br> Apply now!</span> </div>

<p><h4>About Maqsam:</h4> <p>Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p> <h4>Your opportunity:</h4> <p>We are seeking a backend software engineer to join our innovative team at Maqsam. This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment. You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions.</p> <p>In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product’s capabilities.</p> <h4>Your top responsibilities:</h4> <ul> <li>Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality.</li> <li>Debug and troubleshoot complex software issues in a high-availability environment.</li> <li>Optimize system performance through rigorous testing and code refinement.</li> <li>Collaborate with cross-functional teams to integrate new technologies and frameworks.</li> <li>Conduct code reviews to ensure code quality and implementation of best practices.</li> <li>Document development processes, code changes, and other critical information accurately.</li> <li>Participate in the design and architecture decisions of our internal systems and databases.</li> <li>Support junior software engineers and participate in ramping up new joiners.</li> </ul> <h4>What we expect from you:</h4> <ul> <li>Experience with backend or full-stack web development is a must, focusing on scalable and robust system design.</li> <li>Proven ability in writing high-quality, readable, and scalable code.</li> <li>Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.</li> <li>Experience with relational databases and their integration into systems.</li> <li>Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.</li> <li>Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.</li> <li>Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.</li> </ul> <h4>Additional information:</h4> <ul> <li>3-5 years of experience in backend or full-stack web development.</li> <li>Excellent problem-solving and analytical skills.</li> <li>Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.</li> <li>A commitment to continuous professional development and eagerness to learn new technologies.</li> <li>A degree in computer science, engineering, or a related field is preferred.</li> <li>Experience in mobile development is a plus.</li> <li>Experience working on VoIP-related projects is a plus.</li> <li>Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.</li> </ul> <h4>What we provide:</h4> <ul> <li>Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:</li> <li>A collaborative and friendly environment.</li> <li>Personal and professional growth: opportunities to learn and become a world-class professional.</li> <li>Fair compensation: we value your contribution.</li> <li>Transparency: a culture that thrives on open communication.</li> <li>Benefits: first-class health insurance, and more.</li> <li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li> </ul></p><p></p>

<p><h4>About Maqsam:</h4> <p>Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p> <h4>Your opportunity:</h4> <p>We are seeking a backend software engineer to join our innovative team at Maqsam. This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment. You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions.</p> <p>In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product’s capabilities.</p> <h4>Your top responsibilities:</h4> <ul> <li>Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality.</li> <li>Debug and troubleshoot complex software issues in a high-availability environment.</li> <li>Optimize system performance through rigorous testing and code refinement.</li> <li>Collaborate with cross-functional teams to integrate new technologies and frameworks.</li> <li>Conduct code reviews to ensure code quality and implementation of best practices.</li> <li>Document development processes, code changes, and other critical information accurately.</li> <li>Participate in the design and architecture decisions of our internal systems and databases.</li> <li>Support junior software engineers and participate in ramping up new joiners.</li> </ul> <h4>What we expect from you:</h4> <ul> <li>Experience with backend or full-stack web development is a must, focusing on scalable and robust system design.</li> <li>Proven ability in writing high-quality, readable, and scalable code.</li> <li>Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.</li> <li>Experience with relational databases and their integration into systems.</li> <li>Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.</li> <li>Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.</li> <li>Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.</li> </ul> <h4>Additional information:</h4> <ul> <li>3-5 years of experience in backend or full-stack web development.</li> <li>Excellent problem-solving and analytical skills.</li> <li>Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.</li> <li>A commitment to continuous professional development and eagerness to learn new technologies.</li> <li>A degree in computer science, engineering, or a related field is preferred.</li> <li>Experience in mobile development is a plus.</li> <li>Experience working on VoIP-related projects is a plus.</li> <li>Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.</li> </ul> <h4>What we provide:</h4> <ul> <li>Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:</li> <li>A collaborative and friendly environment.</li> <li>Personal and professional growth: opportunities to learn and become a world-class professional.</li> <li>Fair compensation: we value your contribution.</li> <li>Transparency: a culture that thrives on open communication.</li> <li>Benefits: first-class health insurance, and more.</li> <li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li> </ul></p><p></p>

<p><b ><span >SCOPE OF WORK</span></b></p> <table align="left" border="1" cellpadding="0" cellspacing="0" width="504"> <tbody> <tr> <td > <p><strong>Proposed Personnel</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Position</strong></p> </td> <td > <p>IT Officer (G5)</p> </td> </tr> <tr> <td > <p><strong>Maximum Level of Effort</strong></p> </td> <td > <p>Full-time LTTA</p> </td> </tr> <tr> <td > <p><strong>Base of Operations</strong></p> </td> <td > <p>Amman, Jordan</p> </td> </tr> <tr> <td > <p><strong>position reports to</strong></p> </td> <td > <p>Systems Strengthening &amp; Implementation Lead</p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>Projects Background:</strong></p> <p >The Jordan Himaya Activity aims to enhance the availability and quality of essential services and protection for survivors of domestic and sexual violence in Jordan. The project has two outcomes: 1) survivor-centered institutional capacity improved, and 2) legislative frameworks for protecting survivors and responding to violence strengthened. To achieve these outcomes, the project will apply a survivor-centered systems-strengthening approach to improve prevention, response, and protection services, and to support the development and implementation of survivor-centered legislation and policies.</p> <p >&nbsp;</p> <ol> <li value="2"><strong>Position Description:</strong></li> </ol> <p >The IT Officer will provide on-site technical support for the deployment of an automated case management system across multiple locations and entities in Amman and compliance with national policies and standardized procedures. Technical support will include staff training, technical assistance, and on-job support. In addition,&nbsp; s/he will provide first-level technical support for the Himaya project. Responsibilities include installation, troubleshooting, maintenance of hardware/software, and coordination with external service providers. The IT Officer will formally be under the supervision under the supervision of Systems Strengthening &amp; Implementation Lead and, with technical guidance from DAI’s home office IT team and the Office of Information and Management Technology (OIMT) and the director of Finance and Operations.</p> <p><strong>Key Duties and Responsibilities:</strong></p> <p ><strong>A. Case Management System Deployment:</strong></p> <ul> <li>Provide on-site technical support for the deployment of the DSV Case Tracking System across various locations in Amman.</li> <li>Troubleshoot technical issues and adapt the system to local needs.</li> <li>Train staff (e.g., case managers, social workers) on system use, data entry, reporting tools, and security protocols.</li> <li>Provide on-the-job technical assistance and monitor system usage.</li> <li>Collect feedback, identify challenges, and recommend improvements.</li> <li>Ensure adherence to data security, confidentiality, and best practices.</li> <li>Support data entry and generate regular progress reports.</li> </ul> <p ><strong>B. Support for IT Systems and User Support:</strong></p> <ul> <li>Maintain IT infrastructure (computers, printers, network equipment).</li> <li>Perform preventive maintenance.</li> <li>Handle setup and imaging of new machines.</li> <li>Monitor system performance and conduct routine troubleshooting.</li> <li>Support data backups and antivirus updates.</li> <li>Address LAN and internet connectivity issues.</li> <li>Provide end-user support for hardware, software, and applications.</li> <li>Manage user accounts and permissions (e.g., TAMIS access).</li> </ul> <p ><strong>C. Support for Network, Security, and Inventory:</strong></p> <ul> <li>Maintain network security protocols and ensure compliance with DAI standards.</li> <li>Assist in configuring and maintaining network components.</li> <li>Support market research and procurement of IT equipment.</li> <li>Maintain accurate inventory and assist with annual IT audits.</li> </ul> <p ><strong>D. Communication and Coordination:</strong></p> <ul> <li>Liaise with OIMT and local service providers to resolve issues and propose improvements.</li> <li>Report major incidents and contribute to IT status updates.</li> </ul> <p ><strong>Qualifications:</strong></p> <ul> <li>Bachelor’s degree in IT, Computer Science, or related field; IT certifications are a plus.</li> <li>2–3 years of relevant IT experience; experience with donor-funded programs preferred.</li> <li>Experience in electronic case management systems is preferred.</li> <li>Proven ability to work in multiple locations and adapt to different organizational environments.</li> <li>Proficiency in maintaining and troubleshooting computer systems, networks, and software.</li> <li>Familiarity with Windows environments and basic network configuration.</li> <li>Strong communication, organizational, and customer service skills.</li> <li>Fluency in Arabic; working knowledge of English preferred.</li> </ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Main Purpose</strong><br>• Foster a lasting culture of patient safety and continuous improvement, ensuring these val-ues are internalized at all levels of the organization.<br>• Anchor quality governance into RSH's institutional structures and leadership practices until it operates independently of this position.<br>• Transfer quality management expertise to national staff through structured capacity-building, coaching, and a phased handover of responsibilities.<br>• Ensure the continuity and coherence of the quality and risk management strategy, in alignment with MSF policies and institutional orientations (internal control, safeguarding, protection) and RSH operational priorities.</p><p><strong>Context</strong><br>• Reconstructive Surgery Hospital average of 550 admissions per year<br>• Over 1000 surgeries annually,<br>• 56 surgical beds and 126 rehabilitation beds,<br>• 2 OTs for orthopedic, maxillo-facial and plastic surgeries,<br>• OPD with in average 550 consultations / month<br>• Physiotherapy and mental health and psychosocial departments, and a micro laboratory within the hospital</p><p><strong>Specific Responsibilities</strong></p><p><strong>Patient safety culture and patient centered approach</strong><br>• Sustain and reinforce a culture of continuous improvement and patient safety, ensuring these values are internalized by staff at all levels.<br>• Embed the Patient-Centered Approach into daily operations and institutional routines, in alignment with MSF quality of care policy and international standards.<br>• Act as an active member of the PCA Committee with the hospital director, progressively enabling national members to lead its agenda.<br>• Oversee patient feedback and complaint mechanisms (satisfaction surveys, patient interviews, complaints), supporting national staff to manage these independently.<br>• Ensure the risk management system (adverse event reporting, MMR/case reviews, corrective action monitoring) operates continuously<br>• Capitalize on RSH's quality journey to contribute to MSF's broader institutional learning and support potential replication in other missions.</p><p><strong>Quality and risk management governance and environment</strong><br>• Work with hospital leadership to anchor quality governance into day-to-day operations<br>• Maintain and update the documentation management system (protocols, procedures, guidelines), with national staff progressively managing routine maintenance.<br>• Support mission leadership in mapping, harmonizing, and centralizing cross-cutting institutional frameworks (safeguarding, internal control, protection) to make them actionable, eliminate duplication, and ensure coherent integration with the quality and risk management system.<br>• Establish clear communication channels to disseminate information on quality initiatives, achievements, and areas requiring attention, fostering a transparent and accountable environment.<br>• Liaise with MSF referents and partners when required<br>• Participate in weekly management meetings as a member of RSH's coordination team.<br>• Upon request, present the quality approach and support other missions in replicating RSH's experience.</p><p><strong>Capacity building and staff empowerment</strong><br>• Conduct a training needs assessment across RSH departments, identifying gaps in quality tools, project management methods, and risk management processes.<br>• Design and implement a capacity-building curriculum tailored to different staff profiles (healthcare providers, clinical leads, managers), covering: quality improvement methodologies (PDCA, root cause analysis, audit cycles), project management fundamentals, documentation and protocol management, risk identification, indicator monitoring, facilitation and communication techniques.<br>• Deliver hands-on training sessions, workshops, and practical coaching, prioritizing learning-by-doing over theoretical instruction.<br>• Mentor and coach healthcare providers and managers individually, progressively stepping back from direct execution toward facilitation and oversight.<br>• Establish progressive autonomy milestones with defined timelines and competency validation criteria, aligned with the project roadmap.<br>• Co-develop with hospital leadership and HQ a phased transition roadmap with clear milestones, timelines, and responsibility transfers; regularly assess progress and adjust accordingly.<br>• Document training activities, participation, and competency assessments to track progress toward team ownership objectives.<br>• Engage in continuous learning and incorporate relevant advancements into the hospital's quality framework.</p><p><strong>Additional Activities</strong>:<br>• Supervise and progressively delegate the coordination of the protocol library and annual action plan monitoring to the medical secretary.<br>• Monitor qualitative indicators and provide methodological support for audits, with decreasing direct involvement over time.<br>• Provide methodological and project management support for improvement initiatives on patient pathways and care organisation efficiency.<br>• Ensure monitoring frameworks and indicators are understood and used autonomously by relevant staff.</p><p>Working hours: Office hours<br>Position based in Amman s Reconstructive Surgery Hospital</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong>:<br>• Degree in quality management<br>• or degree in nursing plus experience in quality management.</p><p><strong>Experience</strong>:<br>• Desirable: 5-years experience in quality management in hospital setting.<br>• Having worked in MSF or other NGO s and in developing countries is a plus.</p><p><strong>Languages</strong><br>Mission language (English) essential, local language (Arabic) desirable.</p><p><strong>Competencies</strong><br>• Training design and facilitation<br>• Project management<br>• Leadership<br>• Result-oriented<br>• curiosity<br>• Teamwork.<br>• Ability to federate<br>• Facilitation skills<br>• Listening capacity</p><p></p></section>

<p>Role Summary The Procurement &amp; Logistics Officer will support Siren s Procurement Department at Headquarters in the planning, coordination, and implementation of procurement and logistics activities, with particular responsibility for supporting Siren s operations and programmes in Jordan. The P&amp;L Officer will work closely with the Procurement Department to identify procurement requirements, source suitable suppliers and service providers, obtain quotations and supporting documentation, follow up on orders, and ensure that goods and services are delivered on time and in accordance with agreed specifications and contractual requirements.</p><p>You Will • Support procurement processes in line with Siren s policies, donor requirements, and applicable procedures. • Prepare requests for quotations, solicit offers, compile procurement documentation. • Coordinate with programme, operations, and finance teams to understand procurement needs and ensure timely delivery of goods and services. • Maintain accurate procurement files, purchase orders, supplier records, and supporting documentation for audit and compliance purposes. • Coordinate logistics arrangements, including transportation, delivery follow-up, storage, stock tracking, and distribution of supplies and equipment. • Maintain and update inventory and asset records, ensuring proper tagging, tracking, handover, and reconciliation of equipment and supplies. • Liaise with suppliers, service providers, and internal stakeholders to follow up on orders, deliveries, invoices, and service quality. • Support contract administration by monitoring supplier performance, tracking contract deliverables, and flagging issues when needed. • Contribute to improving procurement and logistics tools, templates, filing systems, and workflow efficiency.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>To Be Successful in The Role You Need • Bachelor s degree in business administration, logistics, supply chain management, procurement, or a related field. • 3+ years of relevant experience in procurement, logistics, supply chain, operations, or administration, preferably in an international development or non-profit context. • Good understanding of procurement procedures, supplier management, inventory control, and logistics coordination. • Familiarity with donor-funded procurement requirements and compliance standards is an asset. • Strong organisational skills, attention to detail, and ability to maintain accurate records and documentation. • Ability to coordinate multiple requests, follow up with stakeholders, and meet deadlines in a fast-paced environment. • Good communication and negotiation skills, with the ability to build effective working relationships with suppliers and internal teams. • Proficiency in Microsoft Office, particularly Excel; experience with procurement, inventory, or ERP systems is an asset. • Excellent written and verbal communication skills in English and Arabic.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Title: Payments Processing Agent</strong></p><br><p><strong>Department: Operations Division:</strong></p><br><p><strong>Location: Amman</strong></p><br><p><strong>Reports to: Payments Team Lead</strong></p><br><p><strong>Job Objectives:</strong></p><br><p><span>The Payments Processing Agent is responsible for ensuring the accurate and timely processing of payments related to settlements, client transactions, and financial adjustments. This role involves verifying payment eligibility, resolving discrepancies, and maintaining compliance with company policies and settlement agreements. The position requires strong attention to detail, problem-solving skills, and the ability to collaborate effectively with internal teams and external stakeholders.</span></p><br><p><strong>Responsibilities and duties:</strong></p><br><p><strong>1. Payment Verification &amp; Compliance</strong></p><br><p><span>· Ensure payments are eligible for processing based on client agreements and internal policies.</span></p><br><p><span>· Verify client authorization for settlements and confirm the availability of adequate funds.</span></p><br><p><span>· Validate that settlement letters are on file and align with terms recorded in the CRM.</span></p><br><p><span>· Ensure compliance with settlement policies, including accurate fee collection.</span></p><br><p><strong>2. Payment Processing</strong></p><br><p><span>· Ensure that payments are issued to creditors on time.</span></p><br><p><span>· Verify payment accuracy, including correct recipient details and processing instructions.</span></p><br><p><span>· Ensure funds are credited to the appropriate account.</span></p><br><p><span>· Double-check payment amounts to avoid discrepancies.</span></p><br><p><strong>3. Troubleshooting &amp; Issue Resolution</strong></p><br><p><span>· Track and resolve late or missing payments.</span></p><br><p><span>· Handle overpayments, underpayments, and returned checks.</span></p><br><p><span>· Address payment issues related to account reassignment (e.g., creditor to collection</span></p><br><p><span>agency).</span></p><br><p><strong>4. Documentation &amp; Record-Keeping</strong></p><br><p><span>· Maintain thorough and accurate payment records in company systems.</span></p><br><p><span>· Ensure all transactions are documented in compliance with regulatory and audit requirements. </span></p><br><p><span>· Regularly update records to reflect changes or adjustments. </span></p><br><p><strong>5. Compliance &amp; Reporting </strong></p><br><p><span>· Ensure that all processed payments meet internal compliance and audit standards. </span></p><br><p><span>· Report discrepancies and payment errors to the Payments Supervisor promptly. </span></p><br><p><span>· Work closely with compliance teams to ensure adherence to financial regulations.</span></p><br><p><strong>Qualifications:</strong></p><br><p><span>Bachelor’s degree in finance, accounting, business administration, or a related field.</span></p><br><p><strong>Years of Experience:</strong></p><br><p><span>1-3 years of experience in payment processing, accounting, or financial operations.</span></p><br><p><strong>Competencies / Behavioral Requirements:</strong></p><br><p><span>· Strong numerical and analytical mindset.</span></p><br><p><span>· Excellent communication and collaboration skills.</span></p><br><p><span>· Ability to handle confidential financial information with discretion.</span></p><br><p><span>· Detail-oriented with strong time management abilities.</span></p><br><p><span>· Adaptability to evolving payment policies and industry regulations.</span></p><br><p><strong>Technical Requirements:</strong></p><br><p><span>· Experience with CRM software and financial management systems.</span></p><br><p><span>· Proficiency in Microsoft Excel and financial reporting tools.</span></p><br><p><span>· Knowledge of payment reconciliation and transaction auditing.</span></p><br><p><strong>Communication and Interaction:</strong></p><br><p><span>· Reports to: Payments Team Lead</span></p><br><p><span>· Works with: Finance Team, Compliance Team, Client Success Teams, and external</span></p><br><p><span>creditors.</span></p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>QHSE Officer (Field Operations) – UAE<br></strong><br>Location: United Arab Emirates<br>Employment Type: Full-time<br>Experience Level: Junior<br>Salary: Up to AED 5,000 per month<br><strong>About MASE</strong><br>MASE is a leading provider of power services across the MENA region. We are looking for a proactive and safety-focused QHSE Officer to support our growing field operations across the UAE.<br>This is a field-based position responsible for implementing and maintaining MASE's Quality, Health, Safety and Environmental (QHSE) standards across operational sites. The successful candidate will serve as the primary on-site QHSE representative, ensuring compliance with company procedures, client requirements, and applicable UAE regulations.<br><strong>Key Responsibilities<br></strong><br><ul><li>Conduct daily site QHSE inspections using MASE standard inspection checklists.</li><li>Identify unsafe acts and conditions and issue Safety Observation Reports, Violation Notices, and Non-Conformance Reports (NCRs) where required.</li><li>Verify compliance with Permit to Work (PTW) requirements before high-risk, non-routine, and hot work activities.</li><li>Ensure proper use of Personal Protective Equipment (PPE) by employees and subcontractors.</li><li>Verify competency certifications before personnel mobilization, including Work at Height, Scaffolding, First Aid and other required competencies.</li><li>Maintain the site HSE Equipment Register, including inspection schedules and expiry tracking.</li><li>Deliver site inductions, daily toolbox talks, and safety briefings.</li><li>Investigate incidents, accidents, and near misses, and prepare reports within required timelines.</li><li>Prepare weekly and monthly QHSE performance reports.</li><li>Support internal audits, ISO management system audits, client audits, and regulatory inspections.</li><li>Promote a positive safety culture across all project sites.<br></li></ul><strong>Minimum Requirements<br></strong><br><ul><li>Diploma or Bachelor's degree in Health &amp; Safety, Engineering, Environmental Sciences, or a related discipline.</li><li>NEBOSH International General Certificate (IGC) (mandatory).</li><li>Minimum one year of field HSE experience.</li><li>Valid UAE driving licence (mandatory).</li><li>Fluent in English with strong verbal and written communication skills.</li><li>Strong technical report writing abilities.</li><li>Proficient in Microsoft Office applications.</li></ul><br><strong>Preferred Qualifications<br></strong><br><ul><li>OSHA, IOSH Managing Safely, or equivalent certifications.</li><li>First Aid and Firefighting certifications.</li><li>Work at Height and Scaffolding awareness or inspection training.</li><li>Familiarity with UAE occupational health and safety regulations.</li><li>Experience working within ISO 45001 and ISO 14001 management systems.</li></ul><strong>Preferred Candidate Profile</strong><br><ul><li>Nationality: Pakistani or Indian.</li><li>Willing to travel regularly between project sites across the UAE.</li><li>Strong attention to detail and commitment to maintaining high safety standards.</li><li>Able to work independently while coordinating effectively with site teams and management.</li><li>Professional, proactive, and solution-oriented.</li></ul>If you are passionate about safety and want to build your career with one of the region's leading power service providers, we encourage you to apply.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>OR<br>• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>CORE WORK ACTIVIITES<br>Supporting management of Property Operations&nbsp;<br>• Supervises distribution of repair work orders.<br>• Ensures property policies are administered fairly and consistently.<br>• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.<br>• Establishes and maintains open, collaborative relationships with employees.<br>• Monitors timeliness and quality of completion of repair work orders.<br>• Supervises Engineering and related areas in absence of the Director of Engineering.<br>• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.<br>• Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.<br>• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.<br>• Selects and order or purchase new equipment, supplies, and furnishings.<br>• Supervises the day to day operations of Engineering and related departments.<br>Maintaining Property Standards<br>• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.<br>• Maintains accurate logs and records as required.<br>• Operates generators and fire pumps as necessary.<br>• Provides emergency response services 24/7.<br>• Repairs equipment (e.g., refrigeration, laundry) as necessary.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>Ensuring Exceptional Customer Service<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Sets a positive example for guest relations.<br>Conducting Human Resources Activities<br>• Helps train employees in safety procedures.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Solicits employee feedback.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Description</h4> <p>Optimiza is looking for a dedicated MS Dynamics ERP System Supervisor to oversee the management and optimization of our Microsoft Dynamics ERP environment. This leadership role requires a deep understanding of Microsoft Dynamics ERP systems, combined with strong supervisory skills to manage the ERP team and ensure seamless system performance and support.</p> <h4>Key responsibilities:</h4> <ul> <li>Supervise daily operations and administration of Microsoft Dynamics ERP systems to ensure high availability and reliability.</li> <li>Lead the implementation, configuration, and upgrades of Dynamics ERP modules according to business needs.</li> <li>Manage and mentor the ERP support team, coordinating troubleshooting, issue resolution, and user support activities.</li> <li>Collaborate with functional consultants and business stakeholders to gather requirements and deliver system enhancements.</li> <li>Monitor system performance and security, and implement best practices to maintain system integrity.</li> <li>Develop and maintain comprehensive documentation of system configurations, processes, and procedures.</li> <li>Provide training and support to end-users to maximize system utilization and effectiveness.</li> <li>Ensure compliance with organizational policies and industry standards.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.</li> <li>Minimum of 5 years of experience working with Microsoft Dynamics ERP systems, including system administration and supervision.</li> <li>Strong knowledge of Dynamics ERP modules, customization, integrations, and upgrades.</li> <li>Proven experience managing and leading ERP support teams.</li> <li>Excellent problem-solving, communication, and leadership skills.</li> <li>Ability to work collaboratively across departments and manage multiple priorities.</li> <li>Relevant Microsoft Dynamics certifications are highly desirable.</li> </ul> <h4>Benefits</h4> <p>Class A health insurance</p></p><p></p>

<p><h4>Description</h4> <p>Optimiza is looking for a dedicated MS Dynamics ERP System Supervisor to oversee the management and optimization of our Microsoft Dynamics ERP environment. This leadership role requires a deep understanding of Microsoft Dynamics ERP systems, combined with strong supervisory skills to manage the ERP team and ensure seamless system performance and support.</p> <h4>Key responsibilities:</h4> <ul> <li>Supervise daily operations and administration of Microsoft Dynamics ERP systems to ensure high availability and reliability.</li> <li>Lead the implementation, configuration, and upgrades of Dynamics ERP modules according to business needs.</li> <li>Manage and mentor the ERP support team, coordinating troubleshooting, issue resolution, and user support activities.</li> <li>Collaborate with functional consultants and business stakeholders to gather requirements and deliver system enhancements.</li> <li>Monitor system performance and security, and implement best practices to maintain system integrity.</li> <li>Develop and maintain comprehensive documentation of system configurations, processes, and procedures.</li> <li>Provide training and support to end-users to maximize system utilization and effectiveness.</li> <li>Ensure compliance with organizational policies and industry standards.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.</li> <li>Minimum of 5 years of experience working with Microsoft Dynamics ERP systems, including system administration and supervision.</li> <li>Strong knowledge of Dynamics ERP modules, customization, integrations, and upgrades.</li> <li>Proven experience managing and leading ERP support teams.</li> <li>Excellent problem-solving, communication, and leadership skills.</li> <li>Ability to work collaboratively across departments and manage multiple priorities.</li> <li>Relevant Microsoft Dynamics certifications are highly desirable.</li> </ul> <h4>Benefits</h4> <p>Class A health insurance</p></p><p></p>

<p><h4>Description about Tamatem</h4> <p>Tamatem is the leading mobile games publisher in the MENA region, dedicated to bringing the best mobile gaming experiences to Arabic-speaking players. We work with top global gaming companies and innovative technologies to create engaging experiences for millions of users.</p> <h4>About the internship program</h4> <p>The Tamatem Internship Program is designed to provide students and fresh graduates with hands-on experience in a fast-paced, innovative, and collaborative environment. Interns will have the opportunity to work alongside industry professionals, contribute to real projects, and gain valuable insights into the gaming and technology industry.</p> <h4>What you'll do</h4> <ul> <li>Support day-to-day operations and projects within your assigned department.</li> <li>Collaborate with cross-functional teams on ongoing initiatives.</li> <li>Conduct research, analysis, and data gathering to support decision-making.</li> <li>Assist in preparing reports, presentations, and documentation.</li> <li>Learn industry best practices and gain exposure to real-world business challenges.</li> </ul> <h4>What we're looking for</h4> <ul> <li>Currently pursuing or recently completed a bachelor's degree.</li> <li>Strong communication and interpersonal skills.</li> <li>Eagerness to learn and take initiative.</li> <li>Ability to work independently and as part of a team.</li> <li>Strong organizational and problem-solving skills.</li> <li>Proficiency in Microsoft Office / Google Workspace.</li> <li>Passion for gaming, technology, or digital products is a plus.</li> </ul> <h4>Requirements</h4> <ul> <li>Currently pursuing or recently completed a bachelor's degree.</li> <li>Strong communication and interpersonal skills.</li> <li>Eagerness to learn and take initiative.</li> <li>Ability to work independently and as part of a team.</li> <li>Strong organizational and problem-solving skills.</li> <li>Proficiency in Microsoft Office / Google Workspace.</li> <li>Passion for gaming, technology, or digital products is a plus.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong>Location:</strong> Sahab, Amman, Jordan</p><br> <p><strong>Job Type:</strong> Full-time</p><br> <p><strong>Hashtag: </strong>#LI-OS1</p><br> <p><br><strong>About Us</strong></p><br> <p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,400+ empowered colleagues are central to this mission.</p><br> <p><br>As a trusted and reliable partner of over 825 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&amp;D hubs across MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.</p><br> <p><br><strong>Description:</strong></p><br> <p><br>We are looking for a talented <strong>Trainee, QA </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><br> <p><br>If you want to be part of a team that cares about impact, this is the place for you.</p><br> <p><br><strong>Key Responsibilities:</strong></p><br> <ul> <li>Review documents to ensure that they meet GMP (Goods Manufacturing Practices) &amp; FDA (Food and Drug Authorities for US, EU and MENA).</li> <li>Perform line clearance, inspections, and physical testing in manufacturing areas.</li> <li>Perform stage approval of production activities according to the SOP.</li> <li>Ensure effective implementation of quality management system.</li> <li>Monitor &amp; ensure the quality standard are implemented throughout within quality &amp; warehouse departments.</li> <li>Anticipate sampling of finished product, control and cleaning validation along with verification.</li> <li>Interpret generated data and communicate results to quality management.</li> <li>Ensure quality compliance inside production areas (manufacturing &amp; packaging areas)</li> <li>Maintain effective communication and partnership with Operations and Materials Management department.</li> <li>Review documents and check POI (Process Operating Instructions).</li> <li>Execute process validation batches according to the SOP.</li> <li>Ensure personal hygiene, area cleanliness, health &amp; safety precautions all the time.</li> <li>Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.</li> <li>Conduct process check &amp; initiate inspection of finished goods.</li> <li>Keep abreast on documentation process by ensuring it as timely &amp; valid.</li> <li>Review batch records subsequently transferring finished goods according to the SOP.</li> <li>Adapt to changes in the work environment and must be able to change shifts or work overtime and/or weekends as needed.</li> <li>Perform line clearance, inspections, and physical testing in manufacturing areas.</li> <li>Perform stage approval of production activities according to the SOP.</li> <li>Ensure effective implementation of quality management system.</li> <li>Monitor &amp; ensure the quality standard are implemented throughout within quality &amp; warehouse departments.</li> <li>Anticipate sampling of finished product, control and cleaning validation along with verification.</li> <li>Ensure quality compliance inside production areas (manufacturing &amp; packaging areas)</li> <li>Maintain effective communication and partnership with Operations and Materials Management department.</li> <li>Ensure specimen approval on carton, leaflet, labels, &amp; primary packs etc. according to the SOP.</li> <li>Adapt to changes in the work environment and must be able to change shifts or work overtime and/or weekends as needed</li> </ul> <p><strong>Qualifications:&nbsp;</strong></p><br> <p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><br> <ul> <li>Bachelor’s degree in Chemical Engineernig, Phramaceutical and Chemical Engineernig, Chemistry, or a related field</li> <li>0 -1 years of related quality experience.</li> <li>Previous training or internship experience is a plus.&nbsp;</li> </ul> <p><br><strong>Preferred Qualifications:</strong></p><br> <ul> <li>Good English language skills.</li> <li>Good communication skills.</li> </ul> <p><strong>Learn more about Hikma in Jordan</strong> https://www.hikma.com/media/jukhqqdl/hikma-jordan-factsheet_-en-nov-2025.pdf</p><br> </div>

<p><h4>Job summary<\/h4>\n<p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar\/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<\/p>\n\n<h4>Candidate profile<\/h4>\n\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<h4>Leading kitchen operations for property<\/h4>\n<ul>\n<li>Leads kitchen management team.<\/li>\n<li>Provides direction for all day-to-day operations.<\/li>\n<li>Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Serving as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Ensures property policies are administered fairly and consistently.<\/li>\n<li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<\/li>\n<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.<\/li>\n<li>Demonstrate new cooking techniques and equipment to staff.<\/li>\n<\/ul>\n\n<h4>Setting and maintaining goals for culinary function and activities<\/h4>\n<ul>\n<li>Develops and implements guidelines and control procedures for purchasing and receiving areas.<\/li>\n<li>Establishes goals including performance goals, budget goals, team goals, etc.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Manages department controllable expenses including food cost, supplies, uniforms and equipment.<\/li>\n<li>Participates in the budgeting process for areas of responsibility.<\/li>\n<li>Knows and implements the brand's safety standards.<\/li>\n<\/ul>\n\n<h4>Ensuring culinary standards and responsibilities are met<\/h4>\n<ul>\n<li>Provides direction for menu development.<\/li>\n<li>Monitors the quality of raw and cooked food products to ensure that standards are met.<\/li>\n<li>Determines how food should be presented, and create decorative food displays.<\/li>\n<li>Recognizes superior quality products, presentations and flavor.<\/li>\n<li>Ensures compliance with food handling and sanitation standards.<\/li>\n<li>Follows proper handling and right temperature of all food products.<\/li>\n<li>Ensures employees maintain required food handling and sanitation certifications.<\/li>\n<li>Maintains purchasing, receiving and food storage standards.<\/li>\n<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<\/li>\n<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<\/li>\n<li>Displays leadership in guest hospitality, exempl<\/p><p><\/p>

<p><h4>Job summary<\/h4>\n<p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar\/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<\/p>\n\n<h4>Candidate profile<\/h4>\n\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<h4>Leading kitchen operations for property<\/h4>\n<ul>\n<li>Leads kitchen management team.<\/li>\n<li>Provides direction for all day-to-day operations.<\/li>\n<li>Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Serving as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Ensures property policies are administered fairly and consistently.<\/li>\n<li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<\/li>\n<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.<\/li>\n<li>Demonstrate new cooking techniques and equipment to staff.<\/li>\n<\/ul>\n\n<h4>Setting and maintaining goals for culinary function and activities<\/h4>\n<ul>\n<li>Develops and implements guidelines and control procedures for purchasing and receiving areas.<\/li>\n<li>Establishes goals including performance goals, budget goals, team goals, etc.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Manages department controllable expenses including food cost, supplies, uniforms and equipment.<\/li>\n<li>Participates in the budgeting process for areas of responsibility.<\/li>\n<li>Knows and implements the brand's safety standards.<\/li>\n<\/ul>\n\n<h4>Ensuring culinary standards and responsibilities are met<\/h4>\n<ul>\n<li>Provides direction for menu development.<\/li>\n<li>Monitors the quality of raw and cooked food products to ensure that standards are met.<\/li>\n<li>Determines how food should be presented, and create decorative food displays.<\/li>\n<li>Recognizes superior quality products, presentations and flavor.<\/li>\n<li>Ensures compliance with food handling and sanitation standards.<\/li>\n<li>Follows proper handling and right temperature of all food products.<\/li>\n<li>Ensures employees maintain required food handling and sanitation certifications.<\/li>\n<li>Maintains purchasing, receiving and food storage standards.<\/li>\n<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<\/li>\n<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<\/li>\n<li>Displays leadership in guest hospitality, exempl<\/p><p><\/p>