Operation Manager Jobs in Jordan

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Location:</strong> Amman, Jordan.<br><strong>Years of Experience:</strong> 3+ years.<br><strong>Working Arrangement:&amp;nbsp;</strong>on-site.<br><strong>Language Requirements:&amp;nbsp;</strong>Fluency in Arabic &amp;amp; English (written and spoken).</p><br><p>&amp;nbsp;</p><br><p>We are seeking an organized and proactive EPMO Coordinator with 3+ years of experience to support strategic initiatives, executive operations, and organizational performance. The role involves coordinating projects, preparing reports and dashboards, tracking action plans, improving internal processes, and supporting cross-functional collaboration to ensure efficient execution of organizational priorities.</p><br><span><strong>Key Requirements</strong></span><ul><li>Minimum 3 years of relevant experience.</li><li>Proven experience in PMO, EPMO, project coordination, or operations.</li><li>Experience preparing reports, dashboards, and performance tracking.</li><li>Strong organizational and coordination skills.</li><li>Experience using AI tools to improve productivity and reporting.</li><li>Ability to manage multiple tasks and follow up on action items.</li><li>Proficiency in Microsoft Office, particularly Excel and PowerPoint.</li><li>Proactive, detail-oriented, and able to take initiative.</li></ul>Key Responsibilities:<ul><li>Support the CEO and COO in executing strategic priorities and organizational initiatives.</li><li>Monitor and follow up on key decisions, action plans, and organizational objectives to ensure timely execution.</li><li>Establish, document, and continuously improve internal systems, processes, policies, and governance frameworks.</li><li>Drive operational efficiency, standardization, and organizational sustainability.</li><li>Coordinate cross-functional initiatives and ensure alignment across departments.</li><li>Develop and maintain organizational dashboards, KPIs, management reports, and performance tracking mechanisms.</li><li>Support fundraising, donor engagement, partnership development, and business development activities.</li><li>Coordinate the preparation, submission, and follow-up of proposals, tenders, and strategic opportunities.</li><li>Maintain effective communication and follow-up with key stakeholders, clients, partners, and funding organizations.</li><li>Support executive meetings through agenda preparation, documentation, presentations, and follow-up on action items.</li><li>Ensure proper documentation, knowledge management, and institutionalization of best practices.</li><li>Undertake special projects and both operational and strategic assignments as directed by the CEO and COO.</li></ul><p>&amp;nbsp;</p><br><p>If you would like to know more about the<strong> <span>Global Consulting Bootcamp</span> </strong>Visit:&amp;nbsp;https://caseinpointco.com/global-consultant-bootcamp/<br><span>If you would like to know more about the<strong> <span>MC Club</span> </strong>Visit:&amp;nbsp;https://menaconsultant.com/mc-club/</span></p><br> </div>

<p><b>YOUR MISSION: </b>Reporting to the Country Director (CD), as Operations Manager you ensure the effective implementation, quality, and coherence of HI s Palestine programme. You provide strategic and operational leadership, directly supervise Area Managers and the EOD (Explosive Ordnance Disposal) Chief of Operation (CoO), and coordinate closely with technical and support teams. The role supports compliance with donor requirements, promotes harmonized tools and practices, and strengthens project management capacities. You also contribute to strategic planning, risk mitigation, and the integration of cross-cutting priorities. In this framework, your main responsibilities are: Responsibility 1: Operational Oversight and Strategy Implementation Lead the planning, coordination, and implementation of field operations in close collaboration with Area Managers, ensuring alignment with the mission s strategic and operational plans Translate programmatic strategies, developed under the Technical Head of Program (THOP) guidance, into feasible, timely, and efficient operational workplans Contribute to the contextualization of the country strategy, ensuring that field-level realities and operational risks are appropriately considered Regularly assess operational risks and constraints and develop mitigation measures accordingly Responsibility 2: Supervision and Support to Area Managers and EOD Chief of Operations Directly supervise Area Managers and EOD Chief of Operations, providing guidance, troubleshooting, and strategic oversight to ensure consistent, high-quality field operations. Promote strong field leadership, staff well-being, accountability, and cross-area learning Ensure standardization of practices across field bases, while allowing for contextual adaptation where necessary Responsibility 3: Operational Coordination and Cross-Functional Integration Serve as the primary link between field teams and support services (logistics, finance, HR, security), ensuring integrated planning and problem-solving Convene and lead monthly coordination meetings with Project Managers (PMs), Area Managers, and support departments to review progress and address bottlenecks Responsibility 4: Project Delivery and Compliance Closely with Area Managers and EOD Chief of Operations, monitor implementation of all field-based projects to ensure activities are delivered on time, within scope and budget, and in compliance with donor and internal regulations Ensure that project implementation plans (work plans, procurement plans, distribution schedules, etc.) are realistic and regularly updated Follow up on Situation Reports and other key reporting tools from Area Managers Responsibility 5: Monitoring Tools and Standardization In collaboration with the THoP and MEAL Manager, promote the use of harmonized planning and monitoring tools across operational bases Ensure tools such as workplans, procurement plans, and indicator trackers are in use, well-understood by field staff, and regularly reviewed Responsibility 6: Contribution to Project Design and Feasibility Provide operational inputs during project proposal development, including logistical feasibility, access considerations, and timelines Support the THoP in ensuring proposed interventions are realistically grounded in field capacities and constraints Responsibility 7: Capacity Building and Leadership Development Identify capacity-building needs of Project Managers and Area Managers on operational aspects of project management (planning, logistics, budget follow-up, compliance) Provide mentoring, coaching, and training as needed to strengthen field leadership and delivery capacity CHARACTERISTICS OF THE POSITION: Amman : Security is stable in Amman and in most parts of Jordan Gaza Strip: In the current crisis, the entire population is at risk due to frequent airstrikes and ground offensives despite the ceasefire. HI has not been able to deploy international team members since January 2026 due to registration issues and access constraints. Due to the current difficulties in obtaining an authorization to enter Gaza, it is possible that the selected candidate will have to carry out all their mission from Amman. This situation is beyond our control and beyond the responsibility of our organization. West Bank: The situation remains volatile and unpredictable, with frequent clashes between Israeli forces and Palestinians, particularly during military raids in refugee camps and urban areas. Movement restrictions, checkpoints, and closures continue to impact civilian life and humanitarian access. HI is not able to deploy international team members in the West Bank due to registration issues and access constraints. You have 5 years of experience in humanitarian emergency responses, and at least 3 years of experience as Area Manager and/or Operations Manager, You show good coaching and management skills, especially in remote management.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>You have 5 years of experience in humanitarian emergency responses, and at least 3 years of experience as Area Manager and/or Operations Manager, You show good coaching and management skills, especially in remote management. You master the project cycle management, as well as emergency donors, You have a good ability to manage stress and a strong ability to support and advise your team, Proficiency in spoken Arabic is a strong asset.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Place: Amman, Jordan, with travels to Palestine, depending on access Starting date: September 1st 2026 Duration of contract: 12 months Humanity &amp; Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster.<br> The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.<br> Since its creation in 1982, HI has run development programmes in more than 60 countries and responded to numerous emergencies.<br> Today, we have a budget of approximately 255 million euros, with 4794 employees worldwide.<br> At Handicap International-Humanity &amp; Inclusion, we truly believe in the importance of inclusion and diversity within our organisation.<br> This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.<br> Please indicate if you require any special accommodation, even at the first interview.<br> For more information about the organisation: www.<br>hi.org JOB CONTEXT: HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis.<br> This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office).<br> Palestine Coordination is split between Jerusalem and Amman, with a West Bank area office located in Ramallah and a Gaza area office in Middle-Area.<br> In Gaza, HI operates three offices: one in the middle area, one in the north, and one in the south.<br> The mission's operational strategy relies on 4 pillars: Health (Rehabilitation and P&amp;O), Armed Violence Reduction, Atlas Logistics, and Education.<br> Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.<br> The total budget for 2025 is expected to range between 8 and 12 million EUR.<br> YOUR MISSION: Reporting to the Country Director (CD), as Operations Manager you ensure the effective implementation, quality, and coherence of HI’s Palestine programme.<br> You provide strategic and operational leadership, directly supervise Area Managers and the EOD (Explosive Ordnance Disposal) Chief of Operation (CoO), and coordinate closely with technical and support teams.<br> The role supports compliance with donor requirements, promotes harmonized tools and practices, and strengthens project management capacities.<br> You also contribute to strategic planning, risk mitigation, and the integration of cross-cutting priorities.<br> In this framework, your main responsibilities are: Responsibility 1: Operational Oversight and Strategy Implementation • Lead the planning, coordination, and implementation of field operations in close collaboration with Area Managers, ensuring alignment with the mission’s strategic and operational plans • Translate programmatic strategies, developed under the Technical Head of Program (THOP) guidance, into feasible, timely, and efficient operational workplans • Contribute to the contextualization of the country strategy, ensuring that field-level realities and operational risks are appropriately considered • Regularly assess operational risks and constraints and develop mitigation measures accordingly Responsibility 2: Supervision and Support to Area Managers and EOD Chief of Operations • Directly supervise Area Managers and EOD Chief of Operations, providing guidance, troubleshooting, and strategic oversight to ensure consistent, high-quality field operations.<br> • Promote strong field leadership, staff well-being, accountability, and cross-area learning • Ensure standardization of practices across field bases, while allowing for contextual adaptation where necessary Responsibility 3: Operational Coordination and Cross-Functional Integration • Serve as the primary link between field teams and support services (logistics, finance, HR, security), ensuring integrated planning and problem-solving • Convene and lead monthly coordination meetings with Project Managers (PMs), Area Managers, and support departments to review progress and address bottlenecks Responsibility 4: Project Delivery and Compliance • Closely with Area Managers and EOD Chief of Operations, monitor implementation of all field-based projects to ensure activities are delivered on time, within scope and budget, and in compliance with donor and internal regulations • Ensure that project implementation plans (work plans, procurement plans, distribution schedules, etc.<br>) are realistic and regularly updated • Follow up on Situation Reports and other key reporting tools from Area Managers Responsibility 5: Monitoring Tools and Standardization • In collaboration with the THoP and MEAL Manager, promote the use of harmonized planning and monitoring tools across operational bases • Ensure tools such as workplans, procurement plans, and indicator trackers are in use, well-understood by field staff, and regularly reviewed Responsibility 6: Contribution to Project Design and Feasibility • Provide operational inputs during project proposal development, including logistical feasibility, access considerations, and timelines • Support the THoP in ensuring proposed interventions are realistically grounded in field capacities and constraints Responsibility 7: Capacity Building and Leadership Development • Identify capacity-building needs of Project Managers and Area Managers on operational aspects of project management (planning, logistics, budget follow-up, compliance) • Provide mentoring, coaching, and training as needed to strengthen field leadership and delivery capacity CHARACTERISTICS OF THE POSITION: • Amman : Security is stable in Amman and in most parts of Jordan • Gaza Strip: In the current crisis, the entire population is at risk due to frequent airstrikes and ground offensives despite the ceasefire.<br> HI has not been able to deploy international team members since January 2026 due to registration issues and access constraints.<br> Due to the current difficulties in obtaining an authorization to enter Gaza, it is possible that the selected candidate will have to carry out all their mission from Amman.<br> This situation is beyond our control and beyond the responsibility of our organization.<br> • West Bank: The situation remains volatile and unpredictable, with frequent clashes between Israeli forces and Palestinians, particularly during military raids in refugee camps and urban areas.<br> Movement restrictions, checkpoints, and closures continue to impact civilian life and humanitarian access.<br> HI is not able to deploy international team members in the West Bank due to registration issues and access constraints.<br> At HI, the conditions offered are up to your commitment and adapted to the context of your mission.<br> https://hi.<br>org/en/join-the-team 12 months International contract starting from September 1st 2026; The international contract provides social cover adapted to your situation: Unemployment insurance benefits for EU nationals; Pension scheme; Medical coverage with 50% of employee contribution; Repatriation insurance paid by HI; Salary from 2869 € gross/month upon experience; Perdiem: according to the mission site : 640€ / month when in Jordan, paid in the field.<br> 887€/month when in Palestine.<br> Hardship: according to the mission site : 0€ in Jordan; or 500 € net/month while in Gaza.<br> Paid leaves: 25 days per year; R&amp;R: 1 day per month if the staff is based in Jordan.<br> The terms and conditions include a rate specific to deployments in Gaza.<br> Position can be open to couples or families: Support travel costs (air ticket &amp; visa) for accompanying dependent and health/ repatriation insurance if the dependent has no income; open to families: Family package: a child allowance of 100€ per month, per child (from the second child) paid in the field; Contribution to school registration fees for children over 3 years; Family-wide health coverage; Payment for travel costs (air ticket &amp; visa) and transport of your personal effects; Housing: Individual taken in charge by HI; If you are resident in the country: local package.<br> You have 5 years of experience in humanitarian emergency responses, and at least 3 years of experience as Area Manager and/or Operations Manager, You show good coaching and management skills, especially in remote management.<br> You master the project cycle management, as well as emergency donors, You have a good ability to manage stress and a strong ability to support and advise your team, Proficiency in spoken Arabic is a strong asset.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>A leading global pharmaceutical company is seeking an Associate Director – Finance / Financial Controller for a senior leadership role responsible for overseeing US Finance Department operations remotely while based in Amman, Jordan.<br> The role ensures the integrity of financial reporting, strong internal controls, regulatory compliance, and effective financial operations for the company's US business.<br> This position plays a critical role in partnering with US-based stakeholders, leading a team of 9 finance professionals, and supporting the company's strategic, operational, and compliance objectives in line with public company and pharmaceutical industry standards.<br> Responsibilities: 1.<br> Financial Control &amp; Reporting Oversee end-to-end financial reporting for US operations, ensuring accuracy, completeness, and timeliness in accordance with IFRS, and internal company policies.<br> Manage monthly, quarterly, and annual close processes for US entities.<br> Review and approve balance sheet reconciliations, journal entries, and financial analyses.<br> Ensure compliance withinternal controls and audit standards.<br> 2. Leadership &amp; People Management Lead, develop, and manage a team of 9 finance professionals covering accounting, reporting, and control functions.<br> Set clear objectives, performance expectations, and development plans for team members.<br> Foster a high-performance culture with strong accountability, collaboration, and continuous improvement.<br> Ensure effective workload distribution and succession planning within the team.<br> 3. US Operations &amp; Business Partnership Serve as a primary finance partner to US-based business leaders and finance stakeholders.<br> Provide insightful financial analysis, commentary, and recommendations to support decision-making.<br> Monitor and analyze key financial metrics, variances, and trends impacting US operations.<br> 4. Compliance, Controls &amp; Governance Ensure strong financial governance and adherence to the company's internal control framework.<br> Maintain compliance with pharmaceutical industry regulations affecting financial reporting.<br> Implement and enhance process controls to mitigate financial and operational risks.<br> Support continuous improvement initiatives, including process automation and standardization.<br> 5. Systems &amp; Process Improvement Oversee finance-related systems and reporting tools used for US operations.<br> Drive efficiencies in close, reporting, and reconciliation processes.<br> Lead or support finance transformation initiatives, shared services optimization, and system upgrades.<br> Bachelor’s degree in Accounting, Finance, or related field (required) Master’s degree, CPA, CMA, ACCA, or equivalent professional qualification is strongly preferred Minimum 12–15 years of progressive finance and accounting experience Proven experience in a controller, senior finance manager, or associate director role Experience within pharmaceuticals, life sciences, or manufacturing is highly preferred Demonstrated experience managing and leading big teams Skills: Expert knowledge of financial reporting, internal controls, and regulatory compliance Strong leadership, people management, and stakeholder engagement skills Excellent analytical, problem-solving, and decision-making capabilities Ability to manage complex, multinational finance operations remotely Strong communication skills with the ability to engage in senior leadership High level of integrity, attention to detail, and ownership mindset Proficiency in ERP systems (SAP) and advanced Excel</span> </div>

<p><h4>Description</h4> <p>Syarah is a leading e-commerce platform in the automotive sector, transforming the car buying experience by offering a seamless, transparent, and fully digital journey. The company is committed to innovation, operational excellence, and delivering exceptional customer service across its markets.</p> <p>We are looking for a data-driven product manager to lead product initiatives across our platform. This role requires strong ownership, analytical thinking, and the ability to deliver measurable impact in a fast-paced environment.</p> <h4>Key Responsibilities</h4> <ul> <li>Own and drive end-to-end product lifecycle from discovery to delivery</li> <li>Define product requirements, write clear user stories, and manage backlog (Jira)</li> <li>Work closely with cross-functional teams (Engineering, Design, Operations, Finance, CX, Marketing)</li> <li>Analyze data and user behavior to inform decisions and prioritize initiatives</li> <li>Design, optimize, and iterate on product workflows and user journeys</li> <li>Run experiments (A/B testing) to validate hypotheses and improve performance</li> <li>Define, track, and report on KPIs and product impact</li> <li>Identify operational and product gaps and propose scalable solutions</li> <li>Manage stakeholder expectations and ensure alignment across teams</li> </ul> <h4>Requirements</h4> <ul> <li>2–4 years of experience in product management</li> <li>Strong data-driven mindset and analytical skills</li> <li>Hands-on experience with Agile/Scrum methodologies</li> <li>Ability to write clear tickets, user stories, and manage backlog effectively</li> <li>Experience in A/B testing and experimentation</li> <li>Strong understanding of KPIs, funnels, and product impact measurement</li> <li>Experience in workflow design and process optimization</li> <li>Strong stakeholder management and communication skills</li> <li>Familiarity with tools like Jira, Confluence, Miro (or similar)</li> </ul> <h4>Nice to Have</h4> <ul> <li>Experience in e-commerce or marketplace products</li> <li>Familiarity with ERP systems or internal tools</li> <li>Experience working in cross-functional, operations-heavy environments</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Syarah</strong> is a leading e-commerce platform in the automotive sector, transforming the car buying experience by offering a seamless, transparent, and fully digital journey. The company is committed to innovation, operational excellence, and delivering exceptional customer service across its markets.</p> <p>We are looking for a data-driven <strong>Product Manager</strong> to lead product initiatives across our platform. This role requires strong ownership, analytical thinking, and the ability to deliver measurable impact in a fast-paced environment.</p> <p> </p> Key Responsibilities <ul> <li>Own and drive end-to-end product lifecycle from discovery to delivery</li> <li>Define product requirements, write clear user stories, and manage backlog (Jira)</li> <li>Work closely with cross-functional teams (Engineering, Design, Operations, Finance, CX, Marketing)</li> <li>Analyze data and user behavior to inform decisions and prioritize initiatives</li> <li>Design, optimize, and iterate on product workflows and user journeys</li> <li>Run experiments (A/B testing) to validate hypotheses and improve performance</li> <li>Define, track, and report on KPIs and product impact</li> <li>Identify operational and product gaps and propose scalable solutions</li> <li>Manage stakeholder expectations and ensure alignment across teams</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> </p> <ul> <li>2 4 years of experience in Product Management</li> <li>Strong data-driven mindset and analytical skills</li> <li>Hands-on experience with Agile/Scrum methodologies</li> <li>Ability to write clear tickets, user stories, and manage backlog effectively</li> <li>Experience in A/B testing and experimentation</li> <li>Strong understanding of KPIs, funnels, and product impact measurement</li> <li>Experience in workflow design and process optimization</li> <li>Strong stakeholder management and communication skills</li> <li>Familiarity with tools like Jira, Confluence, Miro (or similar)</li> </ul> <p> </p> <p> </p> Nice to Have <ul> <li>Experience in E-commerce or marketplace products</li> <li>Familiarity with ERP systems or internal tools</li> <li>Experience working in cross-functional, operations-heavy environments</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About the job </b></p> <p>The Scheduling Engineer is responsible for preparing and maintaining accurate flight schedules and coordinating schedule updates. The position also involves handling slot management and coordination at regulated airports to ensure compliance with aviation regulations.</p> <p><b>Duties &amp; Responsibilities: </b></p> <ul> <li>Organizing all passenger/cargo flights data information according to IATA standard.</li> <li>Ensuring the accuracy of the schedule details.</li> <li>Improving the quality of the schedule process.</li> <li>Ensuring that the schedule is up to date in all other GDS's.</li> <li>Coordinating with all concerned departments with regard to any schedule changes.</li> <li>Preparing all needed data to charter flights.</li> <li>Handling Seasonal and Ad-hoc Slot Management &amp; Coordination for all RJ's flights, landing and departing in Level 2 and Level 3 Airports, using Sabre Software/ Slot Manager Module.</li> <li>Coordinating with external business partners (airports, Slot coordinators, and charterers as example) to assure smooth running and implementation of the company's operations, and to ensure operations follow regulations and rules.</li> <li>Following up on slots of RJ flights operated to coordinated airports.</li> </ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul> <li>Well-developed interpersonal &amp; Communication skills.</li> <li>Time management and planning skills.</li> <li>Proficiency in MS Office</li> <li>Analytical Skills.</li> <li>Teamwork and the ability to work under pressure.</li> <li>Excellent written and oral communications skills in English and Arabic.</li> </ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Analyst is based in the EBRD s resident office in Amman, Jordan and is dedicated to working in the sustainable infrastructure sector in the EBRD s (SI MEA) team, which delivers the Bank s mandate in the energy and infrastructure sectors in Jordan, as well as other countries in the region. This position is focused on infrastructure whereby the team is responsible for debt and equity investments in the public and private sector in the transport and municipal infrastructure including water, public transport, and waste subsectors. The Analyst contributes to all phases of the project cycle, including project origination, structuring, execution, implementation and monitoring. The Analyst will take responsibility for the tasks assigned to them by the operation leader, the Regional Head for Infrastructure or more senior members of the project team, or more senior bankers, which may include undertaking comprehensive due diligence, including financial, market, integrity and EBRD policy compliance, as well as effective post-signing implementation and monitoring. In addition, tasks may be assigned by the Director, Regional Head Eastern Mediterranean related to sectoral needs. The Analyst carries out these tasks as part of a project team under the guidance of the operation leader or under the supervision/guidance of the Regional Heads or more senior bankers. The Analyst role may also include elements of business/pipeline development, client management and policy dialogue. In particular the Analyst will be actively involved in the following tasks: </p><p>• Supporting the implementation and monitoring of existing projects in Jordan including the infrastructure public sector portfolio; </p><p>• Maintain the relationship with clients and key stakeholders in the sector in Jordan, including the authorities, private operators, and other international organisations; </p><p>• Coordinate technical cooperation assignments with the authorities; and Contribute to coordinating due diligence visits, financial modelling and drafting or approval documents for new projects. </p><p>Accountabilities &amp; Responsiblities </p><p>Under the guidance of the operation leader or a more senior banker: </p><p>Structuring and Execution </p><p>• Work as a project team member on transactions, contributing to all aspects of project structuring and execution, including comprehensive research and analysis of background materials, market information and financial performance data; analyse and evaluate potential risks related to the proposed project, including analysis of financial statements, preparing and updating financial models and financial projections; </p><p>• Assist with the designing and processing of technical co-operation assistance, including preparation of terms of reference and internal approval documentation, to support the related investment project or the related policy dialogue initiative; </p><p>• As may be requested, assist with communication with other internal units of the Bank, clients and other stakeholders, at the operational level, such as preparing draft correspondence, presentations, and following up on internal emails; </p><p>• Ensure that all tasks assigned to the Analyst are completed within the specified time frames to a high quality and in line with the policies, procedures and objectives of the Bank. </p><p>Portfolio Monitoring, Value Creation and Reporting </p><p>• As requested by the operation leader or a Portfolio Manager, undertake assigned tasks relating to the implementation and monitoring of projects to which the Analyst is assigned as part of the project team, including compliance with project agreements and Bank procedures related to disbursement, monitoring of progress of the project and financial performance of the client, assessing evolving risk factors and monitoring and assessing covenant compliance; </p><p>• As requested by the operation leader or more senior member of the project team, prepare timely and comprehensive draft monitoring reports and include recommendations for corrective actions where required and ensure these corrective actions and recommendations are brought to the attention of more senior team members; </p><p>• As may be requested by, and under the supervision of, a TC operation leader, assist with the effective implementation and monitoring of TC assignments including communication with TC client, monitoring of TC fund usage, preparation and filing of relevant TC progress and completion reports to support the TC operation leader to meet donor reporting requirements and operational objectives. </p><p>The responsibilities of the Analyst are designed to allow the Analyst to progressively undertake more complex tasks and build the scope of responsibilities based on acquired experience and expertise. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree. Master s degree preferred or equivalent experience in the areas of expertise.</li><li>Professional qualification such as ACA, CFA, ACCA, or CIMA desirable.</li><li>Quantitative/numerical skills are critical with the ability to interpret financial information and to design and use financial models.</li><li>Credit analysis skills, with the ability to interpret accounts, understanding local and international accounting principles and practice of credit analysis.</li><li>Computer literacy, conversant with Microsoft Office and spread sheet packages including financial analysis and modelling modules.</li><li>Good understanding of relevant systems and processes.</li><li>Ability to work effectively as a team member and to deadlines and under time pressure.</li><li>Good written and oral communication skills in English and Arabic.</li><li>Experience working in Jordan preferred.</li><li>Relevant financial industry experience from an investment or commercial bank, private equity firm, asset management firm, or auditing/financial consulting firm operating to international standards.</li><li>Good understanding of infrastructure and the energy sectors in the region.</li><li>Experience in project finance and / or climate finance is an advantage.</li></ul><p></p></section>

<p><h4>Description</h4> <p>Syarah is a leading e-commerce platform in the automotive sector, transforming the car buying experience by offering a seamless, transparent, and fully digital journey. The company is committed to innovation, operational excellence, and delivering exceptional customer service across its markets.</p> <p>We are looking for a data-driven product manager to lead product initiatives across our platform. This role requires strong ownership, analytical thinking, and the ability to deliver measurable impact in a fast-paced environment.</p> <h4>Key Responsibilities</h4> <ul> <li>Own and drive end-to-end product lifecycle from discovery to delivery</li> <li>Define product requirements, write clear user stories, and manage backlog (Jira)</li> <li>Work closely with cross-functional teams (Engineering, Design, Operations, Finance, CX, Marketing)</li> <li>Analyze data and user behavior to inform decisions and prioritize initiatives</li> <li>Design, optimize, and iterate on product workflows and user journeys</li> <li>Run experiments (A/B testing) to validate hypotheses and improve performance</li> <li>Define, track, and report on KPIs and product impact</li> <li>Identify operational and product gaps and propose scalable solutions</li> <li>Manage stakeholder expectations and ensure alignment across teams</li> </ul> <h4>Requirements</h4> <ul> <li>2–4 years of experience in product management</li> <li>Strong data-driven mindset and analytical skills</li> <li>Hands-on experience with Agile/Scrum methodologies</li> <li>Ability to write clear tickets, user stories, and manage backlog effectively</li> <li>Experience in A/B testing and experimentation</li> <li>Strong understanding of KPIs, funnels, and product impact measurement</li> <li>Experience in workflow design and process optimization</li> <li>Strong stakeholder management and communication skills</li> <li>Familiarity with tools like Jira, Confluence, Miro (or similar)</li> </ul> <h4>Nice to Have</h4> <ul> <li>Experience in e-commerce or marketplace products</li> <li>Familiarity with ERP systems or internal tools</li> <li>Experience working in cross-functional, operations-heavy environments</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><strong>KEY ACCOUNTABILITIES: (Identify 6 to 8 main things that the job holder must do to make sure that the main purpose of the role is met. These should be the things that need to be done and/or the services that need to be provided. Describe what is done and why rather than how.)</strong> <p>Description</p> <p>Performance Indicators</p> <p> <strong>Policies &amp; Procedures</strong> </p> <ul> <li>Ensure compliance with approved engineering, maintenance, GMP, GEP, and safety procedures.</li> <li>Support implementation and continuous improvement of utilities and BMS-related SOP</li> </ul> <ul> <li>Adherence to policies, processes, and procedures.</li> </ul> <p> <strong>Day to day operations</strong> </p> <ul> <li>Supervise daily operation and maintenance activities of utilities systems, including BMS, HVAC, water treatment, compressed air, and associated infrastructure.</li> <li>Monitor utilities performance and ensure uninterrupted services to production and support area</li> </ul> <ul> <li>Smooth flow of day-to-day operations.</li> </ul> <p> <strong>Safety, Quality &amp; Environment</strong> </p> <ul> <li>Ensure compliance with GMP, GEP, engineering standards, and EHS requirements.</li> <li> Support internal and external audits.</li> <li> Maintain complete and accurate utilities and BMS documentation.</li> <li>Ensure safe execution of all utilities-related activities.</li> </ul> <ul> <li>Audit findings.</li> <li>Safety incidents.</li> <li>Documentation compliance rate.</li> </ul> <p> </p> <p> </p> <p> <strong>Job Related Special Accountabilities</strong> </p> <ul> <li>Supervise the operation, monitoring, and maintenance of utilities systems including HVAC, water treatment, compressed air, and Building Management System (BMS).</li> <li>Monitor BMS alarms, trends, and system performance, ensuring timely response to abnormalities and implementation of corrective actions.</li> <li>Analyze utilities performance data and BMS reports to identify opportunities for improving reliability, efficiency, and energy consumption.</li> <li>Coordinate with automation and BMS service providers for troubleshooting, upgrades, modifications, and system optimization.</li> <li>Follow up and verify completion of preventive and corrective maintenance activities for utilities equipment and BMS-integrated systems.</li> <li>Conduct daily inspections, equipment performance reviews, and utilities operational checks to ensure compliance with operational requirements.</li> <li>Participate in root cause analysis (RCA) investigations related to utilities failures and implement corrective and preventive actions (CAPA).</li> <li>Ensure proper documentation of utilities operations, maintenance records, BMS events, deviations, and engineering activities in compliance with GMP requirements.</li> <li>Participate in qualification activities (IQ/OQ), commissioning, and validation support for utilities systems and related equipment.</li> <li>Initiate and follow up change controls associated with utilities, automation, and BMS systems.</li> <li>Monitor critical spare parts inventory, define reorder levels, and coordinate procurement activities to maintain system reliability.</li> <li>Support internal and external audits related to utilities, engineering systems, energy management, and GMP compliance.</li> <li>Prepare utilities performance reports, energy consumption reports, and BMS trend analyses for management review.</li> <li>Participate in utilities-related projects, equipment selection, design reviews, and preparation of User Requirement Specifications (URS).</li> <li>Support implementation of energy management initiatives and monitor Energy Performance Indicators (EnPIs) to achieve energy-saving objectives.</li> <li>Ensure all utilities activities are performed in accordance with safety, quality, environmental, GMP, and engineering standards.</li> <li>Perform any additional duties assigned by the Facilities &amp; Utilities Manager.</li> </ul> <ul> <li>Adherence to maintenance procedures and policies.</li> <li>Day to day operation implementation</li> </ul> <p> <br> <br> </p> <strong>6. QUALIFICATIONS, EXPERIENCE, &amp; SKILLS Please ensure that the minimum requirements are the ones essential<u> </u>for undertaking the role:</strong> <p> <strong>QUALIFICATIONS</strong> </p> <ul> <li>BSC engineering in the disciplines (Mechanical Electrical or Mechatronics) </li> </ul> <p> <strong>EXPERIENCE</strong> </p> <ul> <li>(5-8) years of experience in utilities and projects.</li> </ul> <p> </p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Syarah is a leading e-commerce platform in the automotive sector, transforming the car buying experience by offering a seamless, transparent, and fully digital journey.<br> The company is committed to innovation, operational excellence, and delivering exceptional customer service across its markets.<br> We are looking for a data-driven Product Manager to lead product initiatives across our platform.<br> This role requires strong ownership, analytical thinking, and the ability to deliver measurable impact in a fast-paced environment.<br> Key Responsibilities Own and drive end-to-end product lifecycle from discovery to delivery Define product requirements, write clear user stories, and manage backlog (Jira) Work closely with cross-functional teams (Engineering, Design, Operations, Finance, CX, Marketing) Analyze data and user behavior to inform decisions and prioritize initiatives Design, optimize, and iterate on product workflows and user journeys Run experiments (A/B testing) to validate hypotheses and improve performance Define, track, and report on KPIs and product impact Identify operational and product gaps and propose scalable solutions Manage stakeholder expectations and ensure alignment across teams 2–4 years of experience in Product Management Strong data-driven mindset and analytical skills Hands-on experience with Agile/Scrum methodologies Ability to write clear tickets, user stories, and manage backlog effectively Experience in A/B testing and experimentation Strong understanding of KPIs, funnels, and product impact measurement Experience in workflow design and process optimization Strong stakeholder management and communication skills Familiarity with tools like Jira, Confluence, Miro (or similar) Nice to Have Experience in E-commerce or marketplace products Familiarity with ERP systems or internal tools Experience working in cross-functional, operations-heavy environments</span> </div>

<p>About Insaan Global</p><p>Insaan Global is a technology-enabled business process outsourcing company headquartered in Amman, Jordan, serving clients across North America and the Middle East. We build dedicated teams across sales, customer experience, revenue operations, back-office, and AI-powered operations for clients across various industries. Our clients get real-time visibility into how their outsourced operations perform at the agent level.</p><p>About the Role</p><p>We are hiring Inside Sales Representatives to handle inbound calls from US-based prospects who have already requested help. There is no cold-calling. Every lead comes to you warm through various marketing and lead-gen engines. You will qualify the prospect, present solutions, and close new business over the phone. Our systems are simple to use and built to help new reps ramp fast and close deals quickly. This is a full-time on-site role in our Amman office on a US-hours shift.</p><p>Responsibilities</p><ul><li>Handle inbound calls from US-based prospects (no cold-calling)</li><li>Qualify leads against defined criteria and advance them through the pipeline</li><li>Close new business or transition qualified opportunities to senior closers based on the vertical</li><li>Meet daily activity and performance metrics (dials, conversations, applications, closed deals)</li><li>Document every interaction accurately in the CRM</li><li>Attend daily training, call reviews, and team meetings</li><li>Maintain working knowledge of the verticals you support</li><li>Ability to work in-office during U.S. business hours</li></ul><p>Required Qualifications</p><ul><li>C1 or C2 English fluency (spoken and written) — non-negotiable</li><li>High school diploma or equivalent</li><li>Ability to work on-site in Amman during US-hours coverage</li><li>Comfortable using a CRM, dialer, and dual-monitor workstation</li><li>Clear phone presence and active listening skills</li><li>Reliable attendance and punctuality</li></ul><p>Compensation</p><ul><li>Base salary paid monthly</li><li>Uncapped commission on every closed deal</li><li>Performance bonuses tied to individual and team metrics</li><li>Ramp period during onboarding</li></ul><p>Benefits</p><ul><li>Health insurance</li><li>Paid time off and paid public holidays</li><li>Full Social Security Corporation (SSC) enrollment</li><li>Paid onboarding and training</li><li>Modern office in Amman with dedicated workstation, headset, and dual monitors</li><li>CRM, dialer, and AI-powered call coaching tools</li></ul><p>Growth</p><p>We promote from within. Common next roles from this seat: Senior Inside Sales Representative, Team Lead, Sales Manager, Vertical Specialist, Director of Sales.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To ensure efficient &amp; accurate IKEA accounts. Ensure a smooth operation for administering the Company s fiscal affairs in accordance with applicable local guidelines. The department manages the annual audit, annual budget and advises management on all aspects of financial planning. To support the Finance Manager by taking full responsibility of daily accounts, by maintaining the accounts of daily transactions. Key Assignments Responsible for coordinating day to day accounting activities, preparing/ reviewing / posting journal entries, securing the timely update and reconciliation of general ledger accounts; Analyzing financial data and provide insights to the management; Completing monthly, half yearly and yearly closing of books of accounts and finalize the financial and management reports according to the set timelines; Preparing and reviewing financial statements including income statement, balance sheet, cash flow statements in accordance with the International Financial Reporting Standards and reporting to stakeholders; Reviewing and managing accounts payable and receivable and updating master data; Reconciliation and follow up of the company s purchases, sales and payments; Monitoring and following up the bank and cash balances and secure sufficient and optimum level of funds for a smooth operation at all times; Preparation of internal and external ad hoc reports; Preparation of audit schedules and liaise with external auditors to complete the audits of financial statements, filings, and other compliance activities according to the set timelines; Liaise with tax consultants, banks, insurers and other relevant external parties; Secure that all payments to suppliers, co-workers and authorities are done on time and in accordance with the applicable terms and conditions; Lead the team of Accountants and maintain a good coordination with other departments; Participating in projects and support execution to simplify and automate financial operations and reporting; Participating for annual budget preparation process; Supporting and maintaining a connection with local functions and IKEA global functions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Finance, Accounting or related field</li><li>Fully or part qualification of CA, CIMA, ACCA or CPA equivalent is preferred</li><li>5+ years of experience in accounting</li><li>Proficiency in English language is a must.</li><li>Strong knowledge of IFRSs</li><li>Excellent communication and interpersonal skills</li><li>Experience in leading a team</li><li>Proficient in Microsoft Office, especially in Excel</li><li>Experience with MS Dynamics or other ERP systems is preferred</li><li>Ability to work in a fast-paced environment and meet deadlines</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Senior Project Coordinator is responsible for supporting project managers in organizing, and overseeing day-to-day operations , coordinating resources, maintaining project schedules, ensuring documentation is up-to-date, and facilitating communication between technical teams and stakeholders.<br> The Senior Project Coordinator plays a vital role in assisting the project manager in ensuring that projects stay on track, within budget, and meet defined technical requirements.<br> • Support project managers in setting timelines, assigning tasks, and maintaining project plans.<br> • Organize resources, including personnel, equipment, and software, ensuring all necessary tools are available to meet project needs.<br> • Maintain detailed records, update project documentation, and generate reports to track progress.<br> • Identifying potential risks or issues and assisting in their resolution • Ensure deliverables meet quality standards and technical specifications.<br> • Act as a liaison between technical teams, project managers, and stakeholders, providing updates and gathering requirements.<br> • Monitoring budget and financial reporting • Stay updated with industry trends, technical advancements, and new project management tools to enhance project coordination efficiency.<br> • Perform other assigned duties as required.<br> Annual Bonus Annual Salary Raise Class A Medical Insurance Bachelor’s degree in Computer Science, Engineering, Business, or a related field Min 3 years of experience in Project Management /Project coordinator • Understanding of software development lifecycle (SDLC).<br> • Basic experience in using tools like: Teams, or Zoom to facilitate remote communication and collaboration among project stakeholders.<br> • Basic experience with Agile methodologies, such as: Scrum or Kanban.<br> • MS project experience (beginner to intermediate).<br> • Experience in Agile Project Mgt.<br> tools such as JIRA (Intermediate).<br> • Intermediate MS project experience.<br> • Intermediate MS office (PowerPoint, excel, word.<br>..etc.) experience.<br> • Experience with documentation tools such as Slab, Notion.<br></span> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Planning & organizing:</h4> <ul> <li>Review and update logbook</li> <li>Check equipment</li> <li>Be smart, well groomed and maintain a friendly and cheerful disposition at all times</li> <li>Oversee the day to day operations</li> <li>Report regularly on happenings to supervisors / night manager (if on shift)</li> <li>Monitor employees performance / coaching</li> <li>Fire procedure</li> <li>First aid procedures</li> <li>Handle guest complaints and report to manager</li> <li>Implement and coordinate the front office OSM</li> <li>Perform as per OSM standards and in line with the companyu2019s values and core behaviour</li> <li>Be fully aware of the talk of the walk for the day</li> <li>Proper grooming at all times</li> <li>Attend training classes as per schedule</li> <li>Show fullest cooperation and respect within the team and other departments</li> <li>Ensure all are aware of the daily activities and have product knowledge of the hotel facilities</li> <li>Ensure panic report is printed during the shift at least twice</li> </ul> <h4>Operations:</h4> <ul> <li>Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests</li> <li>Register and process check-in for all arrivals</li> <li>Update and check guest information into the computer after a complete check-in</li> <li>Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guestsu2019 departure</li> <li>Handle walk-in counter reservations at all times and process call-in reservations when room reservations section is closed</li> <li>Provide friendly, smooth, courteous service to guests and respond promptly to all requests and inquiries at all times</li> <li>Resolve guests complaints / requests and liaise with the department concerned to ensure immediate follow up; report it immediately to supervisors</li> <li>Handle issuance of guest room key cards and ensure effective control for guest security</li> <li>Check and convey messages to guests</li> <li>Assist at the information counter, foreign exchange, night audit and the business centre, as and when assigned</li> <li>Check the paymaster and assist supervisors to have no paymasters pending</li> <li>Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day</li> <li>Check hotel situation, occupancy, functions, groups, MIPs / VIPs & RIPs</li> <li>File daily reception report and documents systematically</li> <li>Print panic report at least twice a shift</li> <li>Attend briefings; take notes and action with appreciated follow up</li> <li>Focus on the guests, maintain eye contact and ensure all guests at the desk are acknowledged</li> <li>At the end of the shift or the day, communicate all information that the next shift has to know for a well running of the operations</li> <li>Coordinate and share information with the front office, housekeeping, F&B and especially with the general manager regarding MIPs and VIPs</li> <li>Be familiar with all related company documentation and especially with the relevant operational standards manual for his/her field of responsibility</li> <li>Maintain perfect grooming at all times</li> <li>Drive upselling</li> <li>Carry out any other reasonable task (which may not be stated here) as requested</li> </ul> <h4>Core behaviours</h4> <p>Core behaviours are our actions: what we say, what we do, and how we interact with one another. Our behaviours come from what we believe in, what we value. At Mu00f6venpick Hotels & Resorts, we call these value-based behaviours. The following statements provide indicators of the types of behaviours we expect employees in our company to display.</p> <p><strong>Trust:</strong> Operates with fairness and integrity, fostering an environment of transparency and sincerity through open and honest communication and by honouring commitments.</p> <p><strong>Relationships:</strong> We build and maintain strong connections with colleagues and guests, valuing diversity in people and perspectives whilst overcoming potential obstacles to increase cooperation and collaboration.</p> <p><strong>Drive:</strong> We are action-oriented, setting direction for self and others, clarifying goals and objectives and overcoming barriers and challenges to produce results.</p> <p><strong>Entrepreneurship:</strong> We fully understand the business and market context, identifying and seizing opportunities for continuous improvement and supporting change.</p> <p>Mu00f6venpick Hotels & Resorts reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as and when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment.</p> <p>I commit to the above requirements of my position and will strive to demonstrate our values and core behaviours in my daily work and confirm I am able to perform the essential function of the role as identified.</p> <h4>Additional information</h4> <p>Our commitment to diversity & inclusion:</p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><b>YOUR MISSION</b> MHPSS is a core component of HI s intervention in Palestine. MHPSS is systematically integrated into HI s health activities, including rehabilitation and P&amp;O, as well as into its education interventions. In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme. As activities continue to expand in the WB, the position will also support the harmonization of approaches, tools, and processes between Gaza and the WB, ensuring consistency in programme implementation. Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.</p><p>Under the management of the Technical Head of Program (THoP) the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector. The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes. The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.</p><p>The MHPSS Specialist will have strong interactions with Internally: Area Manager, Project Managers, Technical officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager and externally: partners, local authorities, health structures, health NGOs. The MHPSS Specialist will report to the THoP, will have a technical management from the MHPSS Global Specialist and will have the functionnal management of the MHPSS teams in Gaza and West Bank.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict affected countries.</li><li>You hold a Master degree in psychology, preferably in clinical psychology, or a related field is required.</li><li>Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.</li><li>Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.</li><li>Experience in conducting multi-sectorial assessments is required</li><li>Strong interpersonal and intercultural skills required;</li><li>Fluency in oral and written English is compulsory;</li><li>Arabic skills are a strong asset;</li></ul><p></p></section>

<p><h4>Company description</h4> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p><strong>Why work for Accor?</strong><br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <h4>Key deliverables and responsibilities</h4> <h4>Planning & organizing:</h4> <ul> <li>Promote efficiency, confidence, courtesy and an extremely high standard of social skills.</li> <li>Generally promote and ensure good inter-departmental relations.</li> <li>Display a pleasant manner and positive attitude at all times and promote a good company image to guests and colleagues.</li> <li>Demonstrate pride in the workplace and personal appearance at all times when representing the hotel, thus identifying a high level of commitment.</li> <li>Assist the Assistant Manager / Restaurant Manager in any task outlined or detailed by him/her.</li> <li>Take time to get to know the guests and be committed to service excellence.</li> <li>Provide service that is sincere, warm and enthusiastic, ensuring the guests' satisfaction.</li> </ul> <h4>Operations:</h4> <ul> <li>Monitor duty schedules for the respective team.</li> <li>Work towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.</li> <li>Ensure that under no circumstances the entrance door is left unattended.</li> <li>Contribute to meeting and maximizing the monthly revenue budget for the respective outlet.</li> <li>Work in close cooperation with the kitchen and stewarding as well as the restaurant cashiers to ensure a smooth running operation.</li> <li>Conduct or attend regular training sessions with the assigned team in line with the departmental SOPs, i.e. guest care, product knowledge, grooming standards, upselling, etc.</li> <li>Report any equipment failures or problems to the maintenance department.</li> <li>Pass any maintenance requests to the maintenance department.</li> <li>Participate in any training or development schemes as recommended by senior management.</li> <li>Ensure the proper appearance (condition of uniforms) and grooming of assigned staff.</li> <li>Handle the welcome of arriving guests and their seating through the hostess, taking over if she is not available.</li> <li>Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being.</li> <li>Familiarize yourself with all menus, promotions and other relevant issues concerning the outlet (product knowledge).</li> <li>Contribute to the upkeep of the outlet’s database of regular guests.</li> <li>Report cleanliness and maintenance issues to the immediate supervisor or the departments concerned.</li> <li>Resolve guests’ complaints directly or consult with immediate supervisor.</li> <li>Perform all mise en place work according to whole day service requirements.</li> <li>Prepare all store requisitions for signature (operating material, food products and beverages) and ensure the accurate delivery of goods.</li> <li>Attend regular departmental meetings and conduct briefings on behalf of others, contributing to open communication within the assigned team.</li> <li>Be familiar with the outlet’s menu and promotional activities.</li> <li>Be familiar with the company’s internal policies and safety procedures.</li> <li>Carry out other related assignments or tasks entrusted by the Food & Beverage department from time to time.</li> <li>Have a complete understanding of and adhere to Mövenpick Hotels & Resorts policy relating to fire, hygiene, health and safety.</li> <li>Be familiar with all related company documentation, especially the relevant Operational Standards Manual for the department.</li> <li>Carry out any other reasonable duties and responsibilities as assigned.</li> </ul> <h4>Administration:</h4> <ul> <li>Assist the outlet manager with the following reports:</li> <li>Overtime and extra hours consumed monthly.</li> <li>Daily log book.</li> <li>Time schedule weekly.</li> <li>Vacation schedules yearly.</li> <li>Buffet name tags and menu printing.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p><strong>Why work for Accor?</strong><br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <h4>Key deliverables and responsibilities</h4> <h4>Planning & organizing:</h4> <ul> <li>Promote efficiency, confidence, courtesy and an extremely high standard of social skills.</li> <li>Generally promote and ensure good inter-departmental relations.</li> <li>Display a pleasant manner and positive attitude at all times and promote a good company image to guests and colleagues.</li> <li>Demonstrate pride in the workplace and personal appearance at all times when representing the hotel, thus identifying a high level of commitment.</li> <li>Assist the Assistant Manager / Restaurant Manager in any task outlined or detailed by him/her.</li> <li>Take time to get to know the guests and be committed to service excellence.</li> <li>Provide service that is sincere, warm and enthusiastic, ensuring the guests' satisfaction.</li> </ul> <h4>Operations:</h4> <ul> <li>Monitor duty schedules for the respective team.</li> <li>Work towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.</li> <li>Ensure that under no circumstances the entrance door is left unattended.</li> <li>Contribute to meeting and maximizing the monthly revenue budget for the respective outlet.</li> <li>Work in close cooperation with the kitchen and stewarding as well as the restaurant cashiers to ensure a smooth running operation.</li> <li>Conduct or attend regular training sessions with the assigned team in line with the departmental SOPs, i.e. guest care, product knowledge, grooming standards, upselling, etc.</li> <li>Report any equipment failures or problems to the maintenance department.</li> <li>Pass any maintenance requests to the maintenance department.</li> <li>Participate in any training or development schemes as recommended by senior management.</li> <li>Ensure the proper appearance (condition of uniforms) and grooming of assigned staff.</li> <li>Handle the welcome of arriving guests and their seating through the hostess, taking over if she is not available.</li> <li>Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being.</li> <li>Familiarize yourself with all menus, promotions and other relevant issues concerning the outlet (product knowledge).</li> <li>Contribute to the upkeep of the outlet’s database of regular guests.</li> <li>Report cleanliness and maintenance issues to the immediate supervisor or the departments concerned.</li> <li>Resolve guests’ complaints directly or consult with immediate supervisor.</li> <li>Perform all mise en place work according to whole day service requirements.</li> <li>Prepare all store requisitions for signature (operating material, food products and beverages) and ensure the accurate delivery of goods.</li> <li>Attend regular departmental meetings and conduct briefings on behalf of others, contributing to open communication within the assigned team.</li> <li>Be familiar with the outlet’s menu and promotional activities.</li> <li>Be familiar with the company’s internal policies and safety procedures.</li> <li>Carry out other related assignments or tasks entrusted by the Food & Beverage department from time to time.</li> <li>Have a complete understanding of and adhere to Mövenpick Hotels & Resorts policy relating to fire, hygiene, health and safety.</li> <li>Be familiar with all related company documentation, especially the relevant Operational Standards Manual for the department.</li> <li>Carry out any other reasonable duties and responsibilities as assigned.</li> </ul> <h4>Administration:</h4> <ul> <li>Assist the outlet manager with the following reports:</li> <li>Overtime and extra hours consumed monthly.</li> <li>Daily log book.</li> <li>Time schedule weekly.</li> <li>Vacation schedules yearly.</li> <li>Buffet name tags and menu printing.</li> </ul></p><p></p>

<p><h4>Position summary</h4> <p>Set up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems. Oversee the set up of AV equipment in banquet and meeting rooms. Ensure all AV equipment is fully operational, repair or clean equipment when necessary. Label any broken equipment and communicate problems to manager or supervisor. Tape down and dress all loose wire and cable. Check delivered equipment and room set up against banquet event order. Communicate any additions or deletions to flowsheets to manager or supervisor. Assist and instruct guests or customers regarding proper usage and operation of AV equipment, up-sell different AV services, and monitor equipment operation at appropriate intervals. Break down, remove, and secure equipment when not in use. Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book.</p> <p>Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures</p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Planning & organizing:</h4> <ul> <li>Review and update logbook</li> <li>Check equipment</li> <li>Be smart, well groomed and maintain a friendly and cheerful disposition at all times</li> <li>Oversee the day to day operations</li> <li>Report regularly on happenings to supervisors / night manager (if on shift)</li> <li>Monitor employees performance / coaching</li> <li>Fire procedure</li> <li>First aid procedures</li> <li>Handle guest complaints and report to manager</li> <li>Implement and coordinate the front office OSM</li> <li>Perform as per OSM standards and in line with the companyu2019s values and core behaviour</li> <li>Be fully aware of the talk of the walk for the day</li> <li>Proper grooming at all times</li> <li>Attend training classes as per schedule</li> <li>Show fullest cooperation and respect within the team and other departments</li> <li>Ensure all are aware of the daily activities and have product knowledge of the hotel facilities</li> <li>Ensure panic report is printed during the shift at least twice</li> </ul> <h4>Operations:</h4> <ul> <li>Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests</li> <li>Register and process check-in for all arrivals</li> <li>Update and check guest information into the computer after a complete check-in</li> <li>Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guestsu2019 departure</li> <li>Handle walk-in counter reservations at all times and process call-in reservations when room reservations section is closed</li> <li>Provide friendly, smooth, courteous service to guests and respond promptly to all requests and inquiries at all times</li> <li>Resolve guests complaints / requests and liaise with the department concerned to ensure immediate follow up; report it immediately to supervisors</li> <li>Handle issuance of guest room key cards and ensure effective control for guest security</li> <li>Check and convey messages to guests</li> <li>Assist at the information counter, foreign exchange, night audit and the business centre, as and when assigned</li> <li>Check the paymaster and assist supervisors to have no paymasters pending</li> <li>Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day</li> <li>Check hotel situation, occupancy, functions, groups, MIPs / VIPs & RIPs</li> <li>File daily reception report and documents systematically</li> <li>Print panic report at least twice a shift</li> <li>Attend briefings; take notes and action with appreciated follow up</li> <li>Focus on the guests, maintain eye contact and ensure all guests at the desk are acknowledged</li> <li>At the end of the shift or the day, communicate all information that the next shift has to know for a well running of the operations</li> <li>Coordinate and share information with the front office, housekeeping, F&B and especially with the general manager regarding MIPs and VIPs</li> <li>Be familiar with all related company documentation and especially with the relevant operational standards manual for his/her field of responsibility</li> <li>Maintain perfect grooming at all times</li> <li>Drive upselling</li> <li>Carry out any other reasonable task (which may not be stated here) as requested</li> </ul> <h4>Core behaviours</h4> <p>Core behaviours are our actions: what we say, what we do, and how we interact with one another. Our behaviours come from what we believe in, what we value. At Mu00f6venpick Hotels & Resorts, we call these value-based behaviours. The following statements provide indicators of the types of behaviours we expect employees in our company to display.</p> <p><strong>Trust:</strong> Operates with fairness and integrity, fostering an environment of transparency and sincerity through open and honest communication and by honouring commitments.</p> <p><strong>Relationships:</strong> We build and maintain strong connections with colleagues and guests, valuing diversity in people and perspectives whilst overcoming potential obstacles to increase cooperation and collaboration.</p> <p><strong>Drive:</strong> We are action-oriented, setting direction for self and others, clarifying goals and objectives and overcoming barriers and challenges to produce results.</p> <p><strong>Entrepreneurship:</strong> We fully understand the business and market context, identifying and seizing opportunities for continuous improvement and supporting change.</p> <p>Mu00f6venpick Hotels & Resorts reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as and when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment.</p> <p>I commit to the above requirements of my position and will strive to demonstrate our values and core behaviours in my daily work and confirm I am able to perform the essential function of the role as identified.</p> <h4>Additional information</h4> <p>Our commitment to diversity & inclusion:</p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>