Planning Engineer Jobs in Jordan
1746 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>Monthly progress report for the outputs<br> Work Location<br>UNRWA HQ Amman<br> Expected duration<br>6 Months<br> Duties and Responsibilities<br>1.Background The Central Support Services Division (CSSD) is responsible for providing integrated facilities management, infrastructure services, administrative systems, and sustainability support across UNRWA Headquarters in Amman. CSSD is currently implementing agency-wide improvements in facilities management efficiency, sustainable procurement, and environmental sustainability, including the Sustainable Management and Resource Efficient Transformation (SMART) Project. The incumbent will provide senior technical and coordination support to CSSD in strengthening integrated facilities management systems, infrastructure planning, and sustainability initiatives. 2.Objectives: This consultancy aims to provide CSSD with senior technical and coordination support in facilities and infrastructure management; coordination of construction, renovation, and capital works; integration of sustainable procurement and environmental sustainability practices; support for energy, utilities, and emissions reporting; monitoring of contracts, SLAs, and service delivery; implementation support for the SMART Project; and improvement of procedures and operations. 3.Functional Title, Duty Station, Duration, Project (if applicable) Senior Facilities Management, Infrastructure & Sustainability Consultant -Local-Grade 16, HQA, 6 months with the possibility of further extension. 4.Scope of work The Consultant will be responsible for activities described below and to assist the …. Specific Outputs/Tasks include but not limited to: Duties Responsibilities, impact, and work relationships of the post: Facilities and Infrastructure Management The Consultant will coordinate CSSD facilities management operations and infrastructure-related activities, support the planning and delivery of renovation, refurbishment, and capital works projects, promote lifecycle asset management principles, assist in updating facilities management procedures, SOPs, and technical guidelines, and recommend measures to improve the efficiency of facilities services. Project Coordination and Technical Support The Consultant will coordinate infrastructure and renovation projects through all implementation phases, provide technical input for the planning, implementation, and monitoring of capital works, monitor compliance with technical standards, timelines, and quality requirements, identify risks and report on project progress and challenges, and liaise with contractors and stakeholders to help resolve project-related issues. Sustainable Procurement and Environmental Sustainability (SMART Project) The Consultant will support implementation of the SMART Project within CSSD functions, integrate sustainability principles into procurement and administrative processes, contribute to sustainable procurement initiatives and awareness activities, support the collection and reporting of energy, utilities, and emissions data, advance efficiency measures and environmentally sustainable practices, and assist in implementing environmental action plans and related reporting. Contract and Service Monitoring The Consultant will monitor facilities management service contracts and SLAs, review procurement specifications and service requirements, follow up on contractor and service provider performance issues, support compliance with agreed service standards, and document service delivery performance. Institutional Coordination and Reporting The Consultant will coordinate with CSSD units and internal stakeholders on facilities and sustainability matters, prepare reports, updates, and analytical summaries for management, support operational improvements and updates to procedures, and facilitate knowledge sharing and internal coordination on sustainability initiatives. Presence at the duty station is required. The nature of the assignment requires the incumbent to perform the duties on site, with regular site visits, inspections, coordination, and oversight. Remote working or working from home is not suitable for this assignment. 5.Deadlines and Fee Schedule Output: Monthly progress report for the outputs Deadline: By the end of each month Payment Date: JOD 1,190.44 Including 8.33% Indemnity<br> Qualifications/special skills<br>6.Qualification Requirements Academic and Professional qualifications (as applicable) Academic Qualifications: Minimum of a bachelor's degree from a recognized university in a field relevant to the scope of work, such as: Facilities Management, Civil Engineering, Environmental Management, or another related discipline. Experience: A minimum of Six years of progressively responsible experience is required in areas directly related to the scope of work, including facilities management, infrastructure coordination, construction or renovation project support, sustainable procurement, environmental sustainability, and contract or service monitoring. Experience with international organizations is considered an asset, and knowledge of the host country’s business environment, relevant laws, regulations, and practices is desirable. Technical Skills: • Sound knowledge of facilities management, infrastructure coordination, construction methods, health and safety requirements, and quality assurance practices. • Ability to review and interpret technical drawings, specifications, construction plans, procurement requirements, and service standards. • Strong skills in project coordination, monitoring, reporting, stakeholder follow-up, and contractor performance review. • Understanding of sustainable procurement principles, environmental sustainability practices, and energy, utilities, and emissions reporting. • Ability to support the development and update of SOPs, procedures, technical guidelines, and analytical reports. Other Requirements: • Ability to work under pressure and manage multiple tasks simultaneously • Strong interpersonal and communication skills • Proficient in MS Office applications and project management tools<br> Languages<br>• Excellent written and spoken English and Arabic are required.<br> Additional Information<br>COMPETENCIES • UN Core Values of Integrity, Professionalism, Respect for Diversity and Gender. • Professionalism: Knowledge of system development workflow and document flow processes, ability to conduct research and gather information from a wide variety of standard and non-standard sources, is conscientious and efficient in meeting commitments, observing deadlines, and achieving results. • Communication: Proven ability to write in a clear and concise manner and to communicate effectively, including the ability to prepare reports and conduct presentations, articulating options concisely, conveying maximum information, making, and defending recommendations. • Teamwork: Strong interpersonal skills, including the ability to: operate effectively across organizational boundaries; and establish and maintain effective working relations with people in a multi-cultural, multi-ethnic environment, with sensitivity and respect for diversity Functional • Analyzing • Applying Technical Expertise • Planning and Organizing • Following Instructions and Procedures • Adapting and Responding to Change • Problem Solving Leadership (as applicable) • Delivering Results • Managing Complexity and Change • Managing tasks and priorities • Delivering results under pressure • Coordination and teamwork support DESIRABLE QUALIFICATIONS Specialization in Sustainability Administration and Procurement related issues with practical experiences in implementation of facility management and sustainable procurement projects Experience in UN Sustainability projects is an asset. Reporting and administration The incumbent reports to will report to the Head of Administrative Services Section and will be based within Administrative Services Section of the Central Support Services Division, HQ, Amman. The incumbent provides senior technical support and coordination across CSSD functions, working closely with facilities management, procurement, and sustainability focal points. 7.Schedule: Full time 8. CONDITIONS OF SERVICE The consultancy will span a period of 6 months with the possibility of further extension This consultancy is open to local applicants. The remuneration for this consultancy will be based on our local salary scale applicable to Grade 16; The consultant will be based in Amman<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<p>Behind every tender submitted on time and every visiting principal who leaves impressed, there's someone who made the day run. An engineering and contracting company with head offices in Amman is looking for that person.</p>
<p><strong>THE ROLE</strong></p>
<ul>
<li>Be the first voice and face of the company: welcome visitors, handle calls and mail, and keep the front office presentable and stocked.</li>
<li>Prepare, format and proof correspondence, reports, tender documents and presentations - in English and Arabic.</li>
<li>Keep senior management's calendars, appointments and deadlines under control; coordinate meetings and take crisp minutes.</li>
<li>Arrange travel, accommodation and visas for the team and visiting principals; plan internal and client events.</li>
<li>Own the filing systems, records and databases so the right document is always one search away.</li>
<li>Keep information moving between departments, clients and suppliers — accurately and discreetly.</li>
</ul>
<p><strong>REQUIREMENTS</strong></p>
<ul>
<li>Bachelor’s degree in business administration, Management, Languages, IT, or a related field.</li>
<li>Fresh graduate or up to 3 years of experience as an administrative assistant, executive secretary or receptionist.</li>
<li>Excellent written and spoken English - flawless spelling, grammar, and tone in business correspondence.</li>
<li>Confident with MS Office (Word, Excel, Outlook, PowerPoint) and office equipment; fast, accurate typing.</li>
<li>Professional presence and a genuine service attitude with guests, callers and colleagues.</li>
</ul>
<p><strong>KEY COMPETENCIES</strong></p>
<p>Attention to detail · Planning and organizing · Time management · Clear verbal and written communication · Confidentiality and discretion · Customer-service orientation · Initiative · Reliability · Ability to work under pressure</p>
<p> </p>
<p><strong>WHY US</strong></p>
<p>A long-established engineering firm serving Jordan's heavy industry - where a well-run office is not a back-office function but part of how we win work. You'll work directly with senior management, learn how a technical business operates, and grow with it.</p>
<p ><u >Job background:</u></p>
<p >The purpose of this job is to hire an English teacher for the Primary Years Program.</p>
<p ><u >Roles and Responsibilities:</u></p>
<p >The main role of the English Teacher is based on implementing and teaching the primary students according to the International Baccalaureate curriculum. The following bullets briefly explain main duties and responsibilities of the job that is not limited to:</p>
<ul >
<li >Creating appropriate learning engagements and creating challenging and engaging learning opportunities for all students.</li>
<li >Motivating students to perform at their best through differentiated instructions and using varieties of styles.</li>
<li >Collaborating with other teachers to contribute students’ success.</li>
<li >Monitoring students’ performance to enhance their understanding and master skills.</li>
<li >Monitoring students’ progress through effective assessment.</li>
<li >Communicating regularly and constructively with students and parents.</li>
<li >Using teaching methods engaging students, stimulating intellectual curiosity including the use of effective questioning, presentation and resources.</li>
<li >Setting high expectations for student’s behavior, establishing and maintaining a good standard of behavior management through well focused teaching and through positive and productive relationships.</li>
<li >Any other duties as assigned.</li>
</ul>
<p ><u >Job Qualifications:</u></p>
<ul >
<li >University degree in English Language or any other related field.</li>
<li >Fluency in English language is a must.</li>
<li >PYP experience is a plus.</li>
<li >Computer skills at a level that permits creative use of technology in the classroom.</li>
</ul>
<p ><u >Key competencies:</u></p>
<ul >
<li >Able to prepare reports, worksheets and deliver oral presentations.</li>
<li >Strong service orientation, flexibility and understanding of different school stakeholders’ needs is essential.</li>
<li >Presentation skills and ability to speak in public in confidence.</li>
<li >Excellent planning, coordinating, organizing and analyzing abilities are essential.</li>
<li >Excellent interpersonal skills and the ability to establish and maintain effective working relations with teachers at all levels in a multicultural environment.</li>
</ul>
<p><h4>Description</h4>
<p>Optimiza is seeking an experienced Senior Implementation & Support Manager to lead the planning, execution, and support of technology implementations for our clients. This pivotal role involves managing project timelines, coordinating cross-functional teams, and ensuring successful deployment and adoption of solutions. The ideal candidate will have strong leadership skills, in-depth technical knowledge, and a commitment to delivering exceptional customer support throughout the implementation lifecycle.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead end-to-end implementation projects, ensuring timely and quality delivery aligned with client requirements.</li>
<li>Manage and coordinate cross-functional teams including technical, operational, and customer support groups.</li>
<li>Develop project plans, track progress, and communicate status to stakeholders.</li>
<li>Oversee client onboarding, training, and support during and after implementation phases.</li>
<li>Identify potential risks and develop mitigation strategies to ensure project success.</li>
<li>Ensure post-implementation support issues are resolved efficiently to maximize client satisfaction.</li>
<li>Continuously improve implementation methodologies and support processes to enhance efficiency and effectiveness.</li>
<li>Collaborate closely with sales and product teams to align implementations with client expectations and product capabilities.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.</li>
<li>7+ years of experience in implementation management and customer support roles, preferably within the technology sector.</li>
<li>Proven ability to lead complex technology deployment projects involving multiple stakeholders.</li>
<li>Strong project management skills with knowledge of methodologies such as Agile or Waterfall.</li>
<li>Excellent communication, interpersonal, and leadership skills.</li>
<li>Experience in managing escalation and resolving customer issues effectively.</li>
<li>Familiarity with software deployment lifecycles and support frameworks.</li>
<li>Project management certifications (e.g., PMP, PRINCE2) are a plus.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance</p></p><p></p>
<p><h4>Description</h4>
<p>Optimiza is seeking an experienced Senior Implementation & Support Manager to lead the planning, execution, and support of technology implementations for our clients. This pivotal role involves managing project timelines, coordinating cross-functional teams, and ensuring successful deployment and adoption of solutions. The ideal candidate will have strong leadership skills, in-depth technical knowledge, and a commitment to delivering exceptional customer support throughout the implementation lifecycle.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead end-to-end implementation projects, ensuring timely and quality delivery aligned with client requirements.</li>
<li>Manage and coordinate cross-functional teams including technical, operational, and customer support groups.</li>
<li>Develop project plans, track progress, and communicate status to stakeholders.</li>
<li>Oversee client onboarding, training, and support during and after implementation phases.</li>
<li>Identify potential risks and develop mitigation strategies to ensure project success.</li>
<li>Ensure post-implementation support issues are resolved efficiently to maximize client satisfaction.</li>
<li>Continuously improve implementation methodologies and support processes to enhance efficiency and effectiveness.</li>
<li>Collaborate closely with sales and product teams to align implementations with client expectations and product capabilities.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.</li>
<li>7+ years of experience in implementation management and customer support roles, preferably within the technology sector.</li>
<li>Proven ability to lead complex technology deployment projects involving multiple stakeholders.</li>
<li>Strong project management skills with knowledge of methodologies such as Agile or Waterfall.</li>
<li>Excellent communication, interpersonal, and leadership skills.</li>
<li>Experience in managing escalation and resolving customer issues effectively.</li>
<li>Familiarity with software deployment lifecycles and support frameworks.</li>
<li>Project management certifications (e.g., PMP, PRINCE2) are a plus.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Summary We are seeking an experienced Finance Manager to oversee the company's financial operations, budgeting, reporting, cash flow management, and compliance.<br> The ideal candidate will support business growth by providing financial insights, ensuring cost control, and maintaining strong financial governance within a logistics and transportation environment.<br> Key Responsibilities Manage all finance and accounting operations of the company.<br> Prepare monthly, quarterly, and annual financial statements and management reports.<br> Monitor cash flow, working capital, and banking relationships.<br> Develop and manage annual budgets, forecasts, and financial planning activities.<br> Analyze transportation, fleet, warehousing, and operational costs to improve profitability.<br> Ensure compliance with local tax regulations, VAT requirements, and statutory reporting.<br> Oversee accounts payable, accounts receivable, payroll, and general ledger activities.<br> Coordinate with external auditors, banks, and regulatory authorities.<br> Implement financial controls, policies, and procedures to safeguard company assets.<br> Provide financial analysis and recommendations to senior management for strategic decision-making.<br> Monitor KPIs and support operational teams with cost optimization initiatives.<br> Competitive Salary Medical Insurance Annual Air Ticket Annual Leave as per company policy Bachelor's Degree in Finance, Accounting, or related field.<br> Professional qualification such as CPA, ACCA, CMA, or CA is preferred.<br> Minimum 8 years of finance experience, with at least 3 years in a managerial role.<br> Experience in Logistics, Transportation, Freight Forwarding, Supply Chain, or Fleet Management industry preferred.<br> Strong knowledge of financial reporting, budgeting, forecasting, and cash flow management.<br> Proficiency in ERP systems and Microsoft Excel.<br> Knowledge of VAT, taxation, and financial compliance requirements.<br> Strong leadership, analytical, and communication skills.<br></span> </div>
<p><h4>Description</h4>
<p>Own and execute the cards product roadmap by leading the end-to-end development of card products. This includes:</p>
<ul>
<li>Designing comprehensive business requirements documents (BRDs) and collaborating on UI/UX to effectively communicate card product concepts to stakeholders across technology, operations, and business teams.</li>
<li>Identifying and documenting card-specific technical and business requirements covering systems such as the card management system (CMS), mobile app, core banking/wallet, and payment schemes and translating them into clear deliverables for technical teams.</li>
<li>Managing card product performance analysis, issue troubleshooting (including decline rates, authorization failures, and dispute trends), and executing continuous improvement initiatives.</li>
<li>Supporting the QA team in preparing and executing test cases that cover the full card flow.</li>
<li>Leading cross-functional collaboration across customer care, sales, compliance, and technology to ensure successful card product launches and ongoing lifecycle management.</li>
<li>Managing the product backlog, sprint planning, and release coordination to ensure timely and quality delivery of card product initiatives.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Conduct market research on card trends such as contactless, tokenization, virtual cards, installment plans, and rewards to identify growth opportunities and inform penetration strategies.</li>
<li>Analyze competitor card offerings across features, fees, credit limits, and UX to assess the company's competitive position.</li>
<li>Gather customer feedback from care, sales, and user research to identify friction points across the card journey and translate them into prioritized functional requirements.</li>
<li>Define technical requirements for prepaid and credit card initiatives, ensuring correct integration with card management system, core banking/wallet, mobile app, credit engine, and payment schemes.</li>
<li>Develop concepts for new card features and communicate requirements to all concerned teams.</li>
<li>Lead UAT for card releases, covering the full transaction lifecycle: authorization, clearing, settlement, chargebacks, balance and credit limit enforcement, card management, and card expiry.</li>
<li>Ensure all card initiatives comply with scheme rules, consumer regulations, and central bank requirements, in coordination with all relevant stakeholders.</li>
<li>Provide sales and customer care with training and direction on card features, issuance, credit limit management, billing, dispute handling, and card controls.</li>
<li>Monitor cards KPIs and deliver periodic performance reports with gap analysis and recommendations.</li>
<li>Perform other duties as assigned by the direct manager.</li>
</ul>
<h4>Qualifications and Education Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration, marketing, information technology, business information systems, management information systems, engineering, or a related field.</li>
<li>4–6 years of product management experience, with at least 2 years directly managing prepaid and/or credit card products within a fintech, bank, or mobile money environment.</li>
<li>PMI-ACP, CSM, or PSM (one required).</li>
<li>PSPO or CSPO (preferred).</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Stakeholder management and cross-functional collaboration.</li>
<li>Data analysis and KPI-driven decision making.</li>
<li>Written and verbal communication across technical and business audiences.</li>
<li>Attention to detail in compliance-sensitive environments.</li>
<li>Ownership mentality with a bias toward action.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Own and execute the cards product roadmap by leading the end-to-end development of card products. This includes:</p>
<ul>
<li>Designing comprehensive business requirements documents (BRDs) and collaborating on UI/UX to effectively communicate card product concepts to stakeholders across technology, operations, and business teams.</li>
<li>Identifying and documenting card-specific technical and business requirements covering systems such as the card management system (CMS), mobile app, core banking/wallet, and payment schemes and translating them into clear deliverables for technical teams.</li>
<li>Managing card product performance analysis, issue troubleshooting (including decline rates, authorization failures, and dispute trends), and executing continuous improvement initiatives.</li>
<li>Supporting the QA team in preparing and executing test cases that cover the full card flow.</li>
<li>Leading cross-functional collaboration across customer care, sales, compliance, and technology to ensure successful card product launches and ongoing lifecycle management.</li>
<li>Managing the product backlog, sprint planning, and release coordination to ensure timely and quality delivery of card product initiatives.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Conduct market research on card trends such as contactless, tokenization, virtual cards, installment plans, and rewards to identify growth opportunities and inform penetration strategies.</li>
<li>Analyze competitor card offerings across features, fees, credit limits, and UX to assess the company's competitive position.</li>
<li>Gather customer feedback from care, sales, and user research to identify friction points across the card journey and translate them into prioritized functional requirements.</li>
<li>Define technical requirements for prepaid and credit card initiatives, ensuring correct integration with card management system, core banking/wallet, mobile app, credit engine, and payment schemes.</li>
<li>Develop concepts for new card features and communicate requirements to all concerned teams.</li>
<li>Lead UAT for card releases, covering the full transaction lifecycle: authorization, clearing, settlement, chargebacks, balance and credit limit enforcement, card management, and card expiry.</li>
<li>Ensure all card initiatives comply with scheme rules, consumer regulations, and central bank requirements, in coordination with all relevant stakeholders.</li>
<li>Provide sales and customer care with training and direction on card features, issuance, credit limit management, billing, dispute handling, and card controls.</li>
<li>Monitor cards KPIs and deliver periodic performance reports with gap analysis and recommendations.</li>
<li>Perform other duties as assigned by the direct manager.</li>
</ul>
<h4>Qualifications and Education Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration, marketing, information technology, business information systems, management information systems, engineering, or a related field.</li>
<li>4–6 years of product management experience, with at least 2 years directly managing prepaid and/or credit card products within a fintech, bank, or mobile money environment.</li>
<li>PMI-ACP, CSM, or PSM (one required).</li>
<li>PSPO or CSPO (preferred).</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Stakeholder management and cross-functional collaboration.</li>
<li>Data analysis and KPI-driven decision making.</li>
<li>Written and verbal communication across technical and business audiences.</li>
<li>Attention to detail in compliance-sensitive environments.</li>
<li>Ownership mentality with a bias toward action.</li>
</ul></p><p></p>
<p><h4>Key responsibilities</h4>
<p>Design, implement, and continuously improve a comprehensive project and program governance framework aligned with the bank's strategic objectives, incorporating governance policies, procedures, methodologies, templates, and standards based on industry best practices.<br>
Assess the current project management operating model, identify process improvement opportunities, and lead initiatives that enhance operational efficiency, service quality, and project delivery effectiveness.<br>
Define governance procedures for projects and programs across the group, establish RACI matrices for all key project deliverables, monitor compliance, and provide guidance and support to project stakeholders.<br>
Develop project and program quality standards across the bank, conduct periodic governance compliance reviews for projects managed by both the enterprise PMO and other business units, report findings to the head of enterprise PMO, and recommend improvement initiatives.<br>
Review, challenge, validate, and consolidate project reports submitted by project managers while standardizing reporting formats and executive presentations for senior management.<br>
Establish and monitor key performance indicators (KPIs) to measure project and program performance, governance effectiveness, and resource utilization. Analyze performance variances, recommend corrective actions, and provide regular management reports.<br>
Ensure governance policies, procedures, templates, and methodologies comply with regulatory requirements. Identify project risks, establish appropriate governance controls, and implement risk mitigation measures throughout the project lifecycle.<br>
Participate in the evaluation, selection, implementation, and enhancement of project management and reporting tools. Coordinate with relevant stakeholders to deliver awareness sessions and training that ensure standardized reporting and consistent project performance measurement.<br>
Promote governance awareness and provide training to project and program managers across the bank to strengthen governance capabilities and standardize project management practices.<br>
Serve as the primary liaison between the enterprise PMO and other business units, supporting requests from internal audit, finance, and other corporate functions.<br>
Review executive reports, regulatory reports, and internal and external audit findings, ensure timely implementation of corrective actions, and prevent recurrence through sustainable process improvements.<br>
Participate as a primary or alternate member of the bank's business continuity management (BCM) and emergency response teams, carrying out assigned responsibilities to support operational resilience and business recovery.</p>
<h4>Requirements</h4>
<p>Bachelor's degree in engineering, computer science, management information systems (MIS), or a related discipline.<br>
Minimum of 10 years of experience in project management and project governance, preferably within the banking or financial services sector.<br>
Strong knowledge of project governance frameworks and project management methodologies.<br>
Excellent analytical and problem-solving skills.<br>
Process improvement and continuous improvement mindset.<br>
Strong planning, organization, and prioritization skills.<br>
Leadership and stakeholder management capabilities.<br>
Excellent written and verbal communication skills in both Arabic and English.<br>
Advanced reporting and presentation skills.<br>
Proficiency in project management and business systems.<br>
Strong understanding of internal policies, procedures, and applicable regulatory requirements.<br>
Ability to work collaboratively in cross-functional teams.<br>
Ability to perform effectively under pressure in a fast-paced environment.</p>
<h4>Professional certifications</h4>
<p>One or more of the following certifications is preferred:<br>
Project Management Professional (PMP)<br>
PMO-related professional certifications<br>
Lean Six Sigma</p></p><p></p>
<p><h4>About the company</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p>
<p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>About the role</h4>
<p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.</p>
<p>Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.</p>
<p>Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p>
<h4>What is expected from you?</h4>
<p>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p>
<ul>
<li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls</li>
<li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs</li>
<li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li>
<li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li>
<li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients</li>
<li>Developing internal and external relationships and reflecting PwC values in your day to day work when working in diverse teams</li>
<li>Managing the engagement budget and economics</li>
<li>Managing teams and the communication with the clients and stakeholders</li>
<li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li>
<li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan</li>
<li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits</li>
<li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li>
<li>Drafting the audit findings, the related impact, potential risks, and recommendations</li>
<li>Innovating and helping further develop our service offerings related to internal audit, risk and controls</li>
<li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li>
<li>Assisting our clients in the deployment and development of their internal audit and internal control function</li>
<li>Studying business functions, gathering information, evaluating output requirements and formats</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li>
<li>Ensuring adherence to compliance, quality and independence matters</li>
<li>Commitment to continuous education and digital upskilling</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables</li>
</ul>
<h4>What will you bring?</h4>
<p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in Accounting, Finance, Risk Management, Governance, Industrial Engineering, or any related discipline</li>
<li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus</li>
<li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the Big 4 professional services firms</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment</li>
<li>Strong report writing and analytical skills</li>
<li>Bilingual proficiency in Arabic and English (oral and written)</li>
<li>Business development and client relationship building skills</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team</li>
<li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager</li>
<li>Having a background in governance, risk management, and compliance with an up-to-date understanding of issues facing businesses and how to influence client conversations</li>
<li>Experienced in assessment and testing of design and effectiveness of business controls</li>
<li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives</li>
<li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates</li>
</ul></p><p></p>
<p><h4>About the company</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p>
<p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>About the role</h4>
<p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.</p>
<p>Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.</p>
<p>Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p>
<h4>What is expected from you?</h4>
<p>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p>
<ul>
<li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls</li>
<li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs</li>
<li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li>
<li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li>
<li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients</li>
<li>Developing internal and external relationships and reflecting PwC values in your day to day work when working in diverse teams</li>
<li>Managing the engagement budget and economics</li>
<li>Managing teams and the communication with the clients and stakeholders</li>
<li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li>
<li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan</li>
<li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits</li>
<li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li>
<li>Drafting the audit findings, the related impact, potential risks, and recommendations</li>
<li>Innovating and helping further develop our service offerings related to internal audit, risk and controls</li>
<li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li>
<li>Assisting our clients in the deployment and development of their internal audit and internal control function</li>
<li>Studying business functions, gathering information, evaluating output requirements and formats</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li>
<li>Ensuring adherence to compliance, quality and independence matters</li>
<li>Commitment to continuous education and digital upskilling</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables</li>
</ul>
<h4>What will you bring?</h4>
<p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in Accounting, Finance, Risk Management, Governance, Industrial Engineering, or any related discipline</li>
<li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus</li>
<li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the Big 4 professional services firms</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment</li>
<li>Strong report writing and analytical skills</li>
<li>Bilingual proficiency in Arabic and English (oral and written)</li>
<li>Business development and client relationship building skills</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team</li>
<li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager</li>
<li>Having a background in governance, risk management, and compliance with an up-to-date understanding of issues facing businesses and how to influence client conversations</li>
<li>Experienced in assessment and testing of design and effectiveness of business controls</li>
<li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives</li>
<li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates</li>
</ul></p><p></p>
<p><h4>About PwC in the Region</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p>
<p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>Career Opportunity in Risk Consulting Services</h4>
<p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.</p>
<p>Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.</p>
<p>Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p>
<h4>What is expected from you?</h4>
<p>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p>
<ul>
<li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls</li>
<li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs</li>
<li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li>
<li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li>
<li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients</li>
<li>Developing internal and external relationships and reflecting PwC values in your day to day work when working in diverse teams</li>
<li>Managing the engagement budget and economics</li>
<li>Managing teams and the communication with the clients and stakeholders</li>
<li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li>
<li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan</li>
<li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits</li>
<li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li>
<li>Drafting the audit findings, the related impact, potential risks, and recommendations</li>
<li>Innovating and helping further develop our service offerings related to internal audit, risk and controls</li>
<li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li>
<li>Assisting our clients in the deployment and development of their internal audit and internal control function</li>
<li>Studying business functions, gathering information, evaluating output requirements and formats</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li>
<li>Ensuring adherence to compliance, quality and independence matters</li>
<li>Commitment to continuous education and digital upskilling</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables</li>
</ul>
<h4>What will you bring?</h4>
<p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in Accounting, Finance, Risk Management, Governance Industrial Engineering, or any related discipline</li>
<li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus</li>
<li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the big 4 professional services firms</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment</li>
<li>Strong report writing and analytical skills</li>
<li>Bilingual proficiency in Arabic and English (oral and written)</li>
<li>Business development and client relationship building skills</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team</li>
<li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager</li>
<li>Having a background in governance, risk management, and compliance with an up to date understanding of issues facing businesses and how to influence client conversations</li>
<li>Experienced in assessment and testing of design and effectiveness of business controls</li>
<li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives</li>
<li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates</li>
</ul></p><p></p>
<p><h4>About PwC in the Region</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br>
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>Career Opportunity in Risk Consulting Services</h4>
<p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.<br>
Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.<br>
Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p>
<h4>What is expected from you?</h4>
<p>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p>
<ul>
<li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls</li>
<li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs</li>
<li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li>
<li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li>
<li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients</li>
<li>Developing internal and external relationships and reflecting PwC values in your day to day work when working in diverse teams</li>
<li>Managing the engagement budget and economics</li>
<li>Managing teams and communication with the clients and stakeholders</li>
<li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li>
<li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan</li>
<li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits</li>
<li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li>
<li>Drafting the audit findings, the related impact, potential risks, and recommendations</li>
<li>Innovating and helping further develop our service offerings related to internal audit, risk and controls</li>
<li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li>
<li>Assisting our clients in the deployment and development of their internal audit and internal control function</li>
<li>Studying business functions, gathering information, evaluating output requirements and formats</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li>
<li>Ensuring adherence to compliance, quality and independence matters</li>
<li>Commitment to continuous education and digital upskilling</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables</li>
</ul>
<h4>What will you bring?</h4>
<p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in Accounting, Finance, Risk Management, Governance, Industrial Engineering, or any related discipline</li>
<li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus</li>
<li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the big 4 professional services firms</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment</li>
<li>Strong report writing and analytical skills</li>
<li>Bilingual proficiency in Arabic and English (oral and written)</li>
<li>Business development and client relationship building skills</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team</li>
<li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or Manager</li>
<li>Having a background in governance, risk management, and compliance with an up to date understanding of issues facing businesses and how to influence client conversations</li>
<li>Experienced in assessment and testing of design and effectiveness of business controls</li>
<li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives</li>
<li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates</li>
</ul></p><p></p>
<p><h4>About PwC in the Region</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br>
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>Career Opportunity in Risk Consulting Services</h4>
<p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.<br>
Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.<br>
Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p>
<h4>What is expected from you?</h4>
<p>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p>
<ul>
<li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls</li>
<li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs</li>
<li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li>
<li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li>
<li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients</li>
<li>Developing internal and external relationships and reflecting PwC values in your day to day work when working in diverse teams</li>
<li>Managing the engagement budget and economics</li>
<li>Managing teams and communication with the clients and stakeholders</li>
<li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li>
<li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan</li>
<li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits</li>
<li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li>
<li>Drafting the audit findings, the related impact, potential risks, and recommendations</li>
<li>Innovating and helping further develop our service offerings related to internal audit, risk and controls</li>
<li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li>
<li>Assisting our clients in the deployment and development of their internal audit and internal control function</li>
<li>Studying business functions, gathering information, evaluating output requirements and formats</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li>
<li>Ensuring adherence to compliance, quality and independence matters</li>
<li>Commitment to continuous education and digital upskilling</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables</li>
</ul>
<h4>What will you bring?</h4>
<p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in Accounting, Finance, Risk Management, Governance, Industrial Engineering, or any related discipline</li>
<li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus</li>
<li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the big 4 professional services firms</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment</li>
<li>Strong report writing and analytical skills</li>
<li>Bilingual proficiency in Arabic and English (oral and written)</li>
<li>Business development and client relationship building skills</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team</li>
<li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or Manager</li>
<li>Having a background in governance, risk management, and compliance with an up to date understanding of issues facing businesses and how to influence client conversations</li>
<li>Experienced in assessment and testing of design and effectiveness of business controls</li>
<li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives</li>
<li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>The Salesforce Marketing Cloud Manager is responsible for leading the strategy, execution, and optimization of CRM and loyalty initiatives to drive revenue growth, customer lifetime value, and program profitability. The role owns end-to-end campaign performance, leveraging Salesforce Marketing Cloud capabilities to deliver data-driven, personalized customer engagement across multiple channels. This role plays a key leadership function in translating business objectives into scalable CRM strategies, ensuring alignment with commercial goals across fuel and non-fuel businesses.</p>
<h4>Role responsibilities</h4>
<p><strong>CRM & loyalty strategy (leadership ownership)</strong></p>
<ul>
<li>Lead the development and execution of revenue-driven CRM and loyalty strategies aligned with business objectives.</li>
<li>Own the CRM and loyalty roadmap, ensuring measurable impact on revenue, retention, and customer lifetime value.</li>
<li>Define targeting, segmentation, and personalization strategies to maximize commercial outcomes.</li>
<li>Build business cases, forecast revenue impact, and track ROI of CRM initiatives.</li>
</ul>
<p><strong>Salesforce Marketing Cloud management</strong></p>
<ul>
<li>Own and optimize the use of Salesforce Marketing Cloud modules including Journey Builder, Automation Studio, Email Studio, Mobile Connect, and CDP.</li>
<li>Drive platform governance, data integrity, and best practices across all CRM operations.</li>
<li>Collaborate with IT and data teams to enhance platform capabilities, integrations, and scalability.</li>
<li>Lead implementation of advanced features such as Einstein, Datorama, and real-time personalization.</li>
</ul>
<p><strong>Campaign strategy & execution</strong></p>
<ul>
<li>Oversee the planning and execution of multi-channel campaigns (email, SMS, push, in-app).</li>
<li>Ensure campaigns are commercially driven, with clear revenue and performance KPIs.</li>
<li>Guide lifecycle marketing strategies to improve acquisition, engagement, retention, and cross-sell.</li>
<li>Lead A/B and multivariate testing strategies to optimize performance.</li>
</ul>
<p><strong>Data, analytics & performance management</strong></p>
<ul>
<li>Own campaign performance reporting including revenue uplift, incremental GP, and ROI.</li>
<li>Develop dashboards and reporting frameworks linking CRM performance to business KPIs.</li>
<li>Generate actionable insights to continuously optimize campaign effectiveness.</li>
<li>Conduct post-campaign analysis and implement learnings into future planning.</li>
</ul>
<p><strong>Customer segmentation & personalization</strong></p>
<ul>
<li>Define and refine customer segmentation frameworks based on value, behavior, and lifecycle stage.</li>
<li>Drive advanced personalization strategies to increase conversion and basket size.</li>
<li>Partner with analytics teams to leverage predictive modeling and AI-driven insights.</li>
</ul>
<p><strong>Stakeholder & team leadership</strong></p>
<ul>
<li>Lead cross-functional collaboration with Marketing, Retail, Digital, and IT teams.</li>
<li>Manage external agencies and technology partners to deliver high-quality CRM campaigns.</li>
<li>Mentor and develop CRM team members, ensuring capability growth and best practice adoption.</li>
<li>Align CRM activities with broader marketing and commercial strategies.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Business, Marketing, or related field (MBA preferred).</li>
<li>7–10+ years of CRM, loyalty, or marketing automation experience.</li>
<li>Strong hands-on expertise in Salesforce Marketing Cloud ecosystem.</li>
<li>Proven experience managing teams and large-scale CRM programs.</li>
<li>Advanced knowledge of SQL, data modeling, and analytics.</li>
<li>Experience in retail, loyalty, or customer-centric industries preferred.</li>
</ul>
<h4>Key skills</h4>
<ul>
<li>Strategic thinking with strong commercial acumen</li>
<li>Leadership and stakeholder management</li>
<li>Advanced CRM and marketing automation expertise</li>
<li>Data-driven decision making</li>
<li>Strong communication and project management skills</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>The Salesforce Marketing Cloud Manager is responsible for leading the strategy, execution, and optimization of CRM and loyalty initiatives to drive revenue growth, customer lifetime value, and program profitability. The role owns end-to-end campaign performance, leveraging Salesforce Marketing Cloud capabilities to deliver data-driven, personalized customer engagement across multiple channels. This role plays a key leadership function in translating business objectives into scalable CRM strategies, ensuring alignment with commercial goals across fuel and non-fuel businesses.</p>
<h4>Role responsibilities</h4>
<p><strong>CRM & loyalty strategy (leadership ownership)</strong></p>
<ul>
<li>Lead the development and execution of revenue-driven CRM and loyalty strategies aligned with business objectives.</li>
<li>Own the CRM and loyalty roadmap, ensuring measurable impact on revenue, retention, and customer lifetime value.</li>
<li>Define targeting, segmentation, and personalization strategies to maximize commercial outcomes.</li>
<li>Build business cases, forecast revenue impact, and track ROI of CRM initiatives.</li>
</ul>
<p><strong>Salesforce Marketing Cloud management</strong></p>
<ul>
<li>Own and optimize the use of Salesforce Marketing Cloud modules including Journey Builder, Automation Studio, Email Studio, Mobile Connect, and CDP.</li>
<li>Drive platform governance, data integrity, and best practices across all CRM operations.</li>
<li>Collaborate with IT and data teams to enhance platform capabilities, integrations, and scalability.</li>
<li>Lead implementation of advanced features such as Einstein, Datorama, and real-time personalization.</li>
</ul>
<p><strong>Campaign strategy & execution</strong></p>
<ul>
<li>Oversee the planning and execution of multi-channel campaigns (email, SMS, push, in-app).</li>
<li>Ensure campaigns are commercially driven, with clear revenue and performance KPIs.</li>
<li>Guide lifecycle marketing strategies to improve acquisition, engagement, retention, and cross-sell.</li>
<li>Lead A/B and multivariate testing strategies to optimize performance.</li>
</ul>
<p><strong>Data, analytics & performance management</strong></p>
<ul>
<li>Own campaign performance reporting including revenue uplift, incremental GP, and ROI.</li>
<li>Develop dashboards and reporting frameworks linking CRM performance to business KPIs.</li>
<li>Generate actionable insights to continuously optimize campaign effectiveness.</li>
<li>Conduct post-campaign analysis and implement learnings into future planning.</li>
</ul>
<p><strong>Customer segmentation & personalization</strong></p>
<ul>
<li>Define and refine customer segmentation frameworks based on value, behavior, and lifecycle stage.</li>
<li>Drive advanced personalization strategies to increase conversion and basket size.</li>
<li>Partner with analytics teams to leverage predictive modeling and AI-driven insights.</li>
</ul>
<p><strong>Stakeholder & team leadership</strong></p>
<ul>
<li>Lead cross-functional collaboration with Marketing, Retail, Digital, and IT teams.</li>
<li>Manage external agencies and technology partners to deliver high-quality CRM campaigns.</li>
<li>Mentor and develop CRM team members, ensuring capability growth and best practice adoption.</li>
<li>Align CRM activities with broader marketing and commercial strategies.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Business, Marketing, or related field (MBA preferred).</li>
<li>7–10+ years of CRM, loyalty, or marketing automation experience.</li>
<li>Strong hands-on expertise in Salesforce Marketing Cloud ecosystem.</li>
<li>Proven experience managing teams and large-scale CRM programs.</li>
<li>Advanced knowledge of SQL, data modeling, and analytics.</li>
<li>Experience in retail, loyalty, or customer-centric industries preferred.</li>
</ul>
<h4>Key skills</h4>
<ul>
<li>Strategic thinking with strong commercial acumen</li>
<li>Leadership and stakeholder management</li>
<li>Advanced CRM and marketing automation expertise</li>
<li>Data-driven decision making</li>
<li>Strong communication and project management skills</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of the United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda, and fully embodies the UN 2.0 shift anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. This position is located in the United Nations Development Coordination Office (UNDCO) in Amman, and reports to the Regional Team Leader.</p><p>Responsibilities Within limits of delegated authority the Driver at this level will be responsible for the following duties:</p><p>Drives vehicles safely for the transport of the UNDCO Regional Director and authorized personnel and for the transport of general cargo goods.</p><p>Makes deliveries of parcels, documents, etc., between the office and other offices and institutions, e.g. Ministries, UN entities regional offices, Embassies, etc.</p><p>Makes minor purchases and collect urgent purchases from local suppliers as requested.</p><p>Collect goods from the customs with due regard to customs regulations and formalities.</p><p>May make or collect payment for goods.</p><p>Meets official personnel at the airport.</p><p>Deals effectively and tactfully with officials and visitors.</p><p>Provides logistical support to protocol-related processes for UNDCO staff with the relevant host country authorities, including transporting documents, collecting processed documents, accompanying staff when required, and following up on pending requests, as requested.</p><p>Takes care of the day-to-day maintenance of the assigned vehicles, check oil, water, battery, brakes, tires, and vehicle tools.; perform minor repairs and arranges for other repairs and ensures that vehicle is kept clean.</p><p>Reports any damage or loss of vehicle tools.</p><p>Logs fuel consumption, maintenance etc.</p><p>Ensures that the steps required by rules and regulations are taken in case of accident.</p><p>Applies good judgment in the context of assignments given.</p><p>Performs other duties as assigned.</p><p>Competencies</p><p>PROFESSIONALISM: Knowledge of driving rules and regulations. Knowledge of the area and the current condition of roads and highways, security and safety awareness; familiarity with frequently traveled routes and routines of the more senior staff or the officers. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.</p><p>PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.</p><p>CLIENT ORIENTATION: Considers all those to whom services are provided to be</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">PROFESSIONALISM: Knowledge of driving rules and regulations. Knowledge of the area and the current condition of roads and highways, security and safety awareness; familiarity with frequently traveled routes and routines of the more senior staff or the officers. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.<br>PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br>CLIENT ORIENTATION: Considers all those to whom services are provided to be</p></section>
<p>The GIZ Jordan Project <strong>“Cash for Green Services” </strong>is seeking to hire a “<strong>Social Protection Advisor - Focus: Cash for Work and Social Cohesion</strong>” based in Jordan- for full-time base employment.</p>
<p>Jordan continues to face pressure on municipal services in communities hosting large numbers of Syrian refugees. At the same time, Syrian refugees and vulnerable Jordanians face significant socio-economic challenges and limited income opportunities.</p>
<p>The aim of the project is to improve the living conditions of particularly vulnerable Syrian refugees and Jordanians, especially women and persons with disabilities, in selected municipalities in Jordan. At the same time, the project contributes to improving municipal solid waste management services.</p>
<p>The project supports the creation of temporary employment opportunities (Cash for Work, CfW) that generate income for Syrian refugees and vulnerable Jordanians. To this end, it cooperates with the Jordanian Ministry of Local Administration (MoLA) as its political partner.</p>
<p>The CfW opportunities are created in municipalities that host Syrian refugees. Partner municipalities are responsible for organising and implementing the CfW activities, while the project provides financial, technical and procedural support and strengthens municipal capacities. The CfW activities help municipalities address temporary personnel and resource constraints and improve municipal waste management services. They include, among others, cleaning of public areas as well as the collection, sorting and recycling of suitable materials.</p>
<p>By providing temporary income opportunities to Syrian refugees and vulnerable Jordanians and bringing participants from different backgrounds together in the workplace, the project also aims to contribute to social cohesion. Particular attention is given to the participation and inclusion of women and persons with disabilities. At the same time, the activities contribute to cleaner cities, improved recycling and environmental protection.</p>
<p>The project supports municipalities in integrating relevant improvements and approaches into their waste management planning to strengthen their sustainability beyond individual CfW rotations. In addition, the project advises municipalities and relevant waste management actors on organisation, operation and economic efficiency. Occupational health and safety, gender equality and social inclusion are considered throughout the implementation of CfW activities.</p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>Bachelor’s/Master’s degree or equivalent in social sciences, development studies, public administration, project management, environmental management or another relevant field.</li>
<li>At least 5 years of relevant professional experience in development cooperation, municipal development, Cash for Work, refugee response or a related field.</li>
<li>At least 3 years of professional experience working with municipalities or other local-level public institutions in Jordan.</li>
<li>Experience in managing grant agreements or similar financial instruments with public sector entities, ideally municipalities in Jordan.</li>
<li>Good understanding of the situation of refugees and host communities in Jordan, proven experience with approaches to foster social cohesion; expertise in gender and/or inclusion approaches is a strong advantage.</li>
<li>Excellent written and oral command of English and Arabic, including the ability to independently prepare concise and high-quality written documents in English.</li>
<li>Strong analytical and problem-solving skills, combined with a high degree of self-organization, ownership and ability to work independently.</li>
<li>High degree of integrity, reliability and accountability, as well as strong teamwork and interpersonal skills and the ability to communicate effectively with counterparts at different levels.</li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<ul>
<li>Independently coordinate and implement project activities with assigned partner municipalities, other partners, consultants and relevant GIZ colleagues.</li>
<li>Coordinate Cash for Work activities with municipalities, including planning, participant selection and recruitment, implementation, monitoring and follow-up.</li>
<li>Support partner municipalities in the implementation and management of financing agreements and ensure compliance with agreed procedures and standards.</li>
<li>Advise and support municipalities in organizing Cash for Work activities in the field of municipal solid waste management, in close coordination with the project’s waste management expertise.</li>
<li>Monitor implementation progress, identify challenges and risks at an early stage and develop practical solutions jointly with project partners and the project team.</li>
<li>Ensure high-quality documentation, results-based monitoring and reporting for assigned municipalities and contribute to project learning and reporting.</li>
<li>Develop and coordinate practical approaches to strengthen social cohesion, gender equality and inclusion within all of the project’s Cash for Work activities, including related sensitization and capacity development measures for municipal staff.</li>
<li>Contribute to exchange and learning across partner municipalities and within the project team and, where appropriate and reasonable, perform tasks outside the scope of the job description.</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
<p>The GIZ Jordan Project <strong>“Cash for Green Services” </strong>is seeking to hire a “<strong>Social Protection Advisor - Focus: Cash for Work Operations & Records</strong>” based in Jordan- for full-time base employment.</p>
<p>Jordan continues to face pressure on municipal services in communities hosting large numbers of Syrian refugees. At the same time, Syrian refugees and vulnerable Jordanians face significant socio-economic challenges and limited income opportunities.</p>
<p>The aim of the project is to improve the living conditions of particularly vulnerable Syrian refugees and Jordanians, especially women and persons with disabilities, in selected municipalities in Jordan. At the same time, the project contributes to improving municipal solid waste management services.</p>
<p>The project supports the creation of temporary employment opportunities (Cash for Work, CfW) that generate income for Syrian refugees and vulnerable Jordanians. To this end, it cooperates with the Jordanian Ministry of Local Administration (MoLA) as its political partner.</p>
<p>The CfW opportunities are created in municipalities that host Syrian refugees. Partner municipalities are responsible for organising and implementing the CfW activities, while the project provides financial, technical and procedural support and strengthens municipal capacities. The CfW activities help municipalities address temporary personnel and resource constraints and improve municipal waste management services. They include, among others, cleaning of public areas as well as the collection, sorting and recycling of suitable materials.</p>
<p>By providing temporary income opportunities to Syrian refugees and vulnerable Jordanians and bringing participants from different backgrounds together in the workplace, the project also aims to contribute to social cohesion. Particular attention is given to the participation and inclusion of women and persons with disabilities. At the same time, the activities contribute to cleaner cities, improved recycling and environmental protection.</p>
<p>The project supports municipalities in integrating relevant improvements and approaches into their waste management planning to strengthen their sustainability beyond individual CfW rotations. In addition, the project advises municipalities and relevant waste management actors on organisation, operation and economic efficiency. Occupational health and safety, gender equality and social inclusion are considered throughout the implementation of CfW activities.</p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>Bachelor’s/Master’s degree or equivalent in public administration, project management, business administration, environmental management, development studies or another relevant field.</li>
<li>At least 5 years of relevant professional experience in development cooperation, municipal development, project implementation, Cash for Work or a related field.</li>
<li>At least 3 years of professional experience working with municipalities or other local-level public institutions in Jordan</li>
<li>Experience in managing grant agreements or similar financial instruments with public sector entities, ideally municipalities in Jordan, is a strong advantage.</li>
<li>Good understanding of municipal service delivery, ideally of solid waste management, and the situation of refugees and host communities in Jordan; experience with project documentation and compliance standards is an advantage.</li>
<li>Excellent written and oral command of English and Arabic, including the ability to independently prepare concise and high-quality written documents in English.</li>
<li>Strong analytical, organizational and problem-solving skills, combined with a high degree of self-organization, ownership and ability to work independently.</li>
<li>High degree of integrity, reliability and accountability, as well as strong teamwork and interpersonal skills and the ability to communicate effectively with counterparts at different levels.</li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<ul>
<li>Independently coordinate and implement project activities with assigned partner municipalities, other partners, consultants and relevant GIZ colleagues.</li>
<li>Coordinate Cash for Work activities with municipalities, including planning, participant selection and recruitment, implementation, monitoring and follow-up.</li>
<li>Support partner municipalities in the implementation and management of financing agreements and ensure compliance with agreed procedures and standards.</li>
<li>Advise and support municipalities in organizing Cash for Work activities in the field of municipal solid waste management, in close coordination with the project’s waste management expertise.</li>
<li>Monitor implementation progress, identify challenges and risks at an early stage and develop practical solutions jointly with project partners and the project team.</li>
<li>Ensure high-quality documentation, results-based monitoring and reporting for assigned municipalities and contribute to project learning and reporting.</li>
<li>Take the lead in establishing and maintaining efficient operational processes, documentation standards and a clear records management and filing structure across the project’s portfolio.</li>
<li>Support consistent implementation and quality assurance across partner municipalities and within the project team and, where appropriate and reasonable, perform tasks outside the scope of the job description.</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
<p><strong>Job Title: </strong>WAM Liaison Officer </p>
<p><strong>Department: </strong>WAM/ Operations </p>
<p><strong>Position Grade:</strong> D</p>
<p><strong>Reports to: </strong>TFM Training Lead/WAM Operations Manager </p>
<p ><strong>No. of subordinates: </strong>Direct: 0 Indirect: 0</p>
<p ><strong>Working time %: </strong>100%</p>
<p><strong>Location: </strong>MAG Jordan – Amman, Zarqa, with travel to project operational areas outside of these location.</p>
<p><strong>_________________________________________________________________________________</strong></p>
<p> </p>
<p> </p>
<p><strong>MAG’s Vision is a safe future for women, men and children affected by violence, conflict and insecurity. </strong>People will live in communities where their rights are upheld, with dignity and choice and free from fear from mines, explosive remnants of war (ERW) and the impact of small arms and light weapons and ammunition.</p>
<p> </p>
<p><strong>MAG’s Mission is to save lives and build safer futures.</strong> We will use our core skills and distinctive competence to save lives through the removal of mines and ERW, and reduce the impact of small arms, light weapons and ammunition on people and communities. How we do this is as important as what we do – we work primarily with and for communities, for us ‘it’s all about people’.</p>
<p> </p>
<p><strong>MAG’s Values</strong><strong>. </strong>Our values come to life through our actions, every day. How we act has an impact on others. As someone who works at MAG, you can help to create a positive culture by demonstrating our values through your own behaviour and actions. Everyone has a role to play in shaping our culture. Everyone should understand our values and is encouraged to think how they are relevant to their individual role.</p>
<p> </p>
<p><strong>DETERMINED</strong><strong> - We work with purpose. </strong></p>
<p> </p>
<p><strong>EXPERT </strong><strong>- Through excellence and expertise we build trust.</strong></p>
<p> </p>
<p><strong>INTEGRITY</strong><strong> - We strive to do the right thing.</strong></p>
<p> </p>
<p><strong>COMPASSION</strong><strong> - People come first in everything we do. </strong></p>
<p> </p>
<p><strong>INCLUSIVE</strong><strong> - We are inclusive, and we value diversity. </strong></p>
<p><strong>_________________________________________________________________________________</strong></p>
<p> </p>
<p><strong><u>Job Purpose</u></strong></p>
<p> </p>
<p>The Liaison Officer will provide dedicated coordination and administrative support to facilitate the effective delivery of the International Ammunition Technician Course conducted in Jordan for Jordanian Armed Forces (JAF) personnel. The role is specifically designed to assist the newly deployed Training Lead (TL) in managing daily and weekly operational, logistical, translation, and coordination requirements associated with the course, ensuring smooth communication between stakeholders and uninterrupted execution of training activities.</p>
<p>The Liaison Officer will support translation of technical training delivering as required, other duties will be to ensure that all enabling functions, such as coordination with military counterparts, scheduling, documentation, and logistical follow‑up, are managed efficiently and in accordance with organisational procedures and national protocols.</p>
<p> </p>
<p><strong>_________________________________________________________________________________</strong></p>
<p> </p>
<p> </p>
<p> </p>
<p><strong><u>Principal Responsibilities </u></strong></p>
<p> </p>
<p><strong><u>Liaison, Coordination and Representation</u></strong></p>
<p> </p>
<ol>
<li>Act as the day‑to‑day liaison between the project team, the Technical Field Managers (TFMs) Training Lead, and designated Jordanian Armed Forces (JAF) focal points.</li>
<li>Facilitate official communication and coordination with JAF and administrative offices to support course implementation.</li>
<li>Translate training delivery where needed.</li>
<li>Coordinate access permissions, entry procedures, and movement within military installations in line with national military regulations.</li>
<li>Support the TFMs in arranging meetings, briefings, and coordination sessions with JAF counterparts and other relevant stakeholders.</li>
<li>Represent the organisation in routine coordination meetings when required and relay outcomes to the TFMs and project management.</li>
<li>Ensure cultural and institutional sensitivities are respected in all interactions with national counterparts.</li>
<li>Understand all stakeholder organisational structures and operate within their boundaries.</li>
<li>Ensure relevant and transparent communications on all program issues.</li>
<li>Ensure the integrity of MAG’s organisational profile in all external communications (written and verbal).</li>
</ol>
<p> </p>
<p><strong><u>Project Planning and Monitoring</u></strong></p>
<p> </p>
<ol>
<li>Responsible for Procurement and logistics planning, coordination, follow up on deliveries with procurement and logistics department. </li>
<li>Assist the TFMs in preparing and maintaining detailed weekly and daily activity plans for the duration of the course.</li>
<li>Track implementation of planned activities, including classroom sessions, practical exercises, site visits, and administrative milestones.</li>
<li>Maintain an updated course schedule and ensure timely dissemination of changes to all concerned parties.</li>
<li>Monitor the availability and readiness of training venues, equipment, and supporting services, and follow up with responsible entities to resolve issues.</li>
<li>Support the organization of opening and closing ceremonies, official visits, and evaluation events as required.</li>
<li>Highlight and address the TFMs problems that partner organisations encounter during partner collaboration and cooperation.</li>
</ol>
<p> </p>
<p><strong><u>Information Management</u></strong></p>
<p > </p>
<ol>
<li>Ensure collection of the required data.</li>
<li>Provide data to the Information Management Unit in the appropriate formats.</li>
<li>Undertake data entry, analysis, and reporting as required.</li>
<li>Maintain organised records of participant lists, attendance sheets, contact details, and official correspondence related to the course.</li>
<li>Manage the flow of information between the TFMs, project team, and JAF counterparts to ensure all stakeholders have accurate and up‑to‑date information.</li>
<li>Ensure that all documentation is stored, archived, and shared in accordance with organisational information management procedures.</li>
<li>Support the preparation and translation (if required) of administrative documents, schedules, and routine correspondence between English and Arabic.</li>
</ol>
<p> </p>
<p> </p>
<p><strong><u>Reporting</u></strong></p>
<p> </p>
<ol>
<li>Submit weekly activity plans and reports to the TFM-TL and other persons as required.</li>
<li>Maintain clear and efficient communication with the TFMs and other team members as necessary, ensuring effective reporting when needed.</li>
<li>Provide the TFMs with regular updates on coordination status, emerging issues, and required follow‑up actions.</li>
<li>Draft short weekly coordination summaries highlighting key activities, challenges, and mitigation measures.</li>
<li>Maintain logs of meetings, decisions, and action points, ensuring they are tracked to completion.</li>
<li>Support the compilation of end‑of‑course administrative reports and lessons learned related to coordination and logistics.</li>
</ol>
<div>
<p> </p>