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<p>The GIS/Data Visualization Specialist will support data management, analysis, and visualization activities across the Jordan MELA work order. This position will be responsible for transforming complex quantitative and qualitative information into clear, accurate, and user-friendly visual products, including maps, dashboards, charts, infographics, and other data products. The GIS/Data Visualization Specialist will work closely with the Knowledge Management Lead, Database Manager, and other technical staff to produce high-quality outputs that support decision-making, reporting, learning, and knowledge sharing. This is a full-time, Amman-based role with a period of performance from September 2026 September 2027.</p><h3>Essential Job Functions:</h3><p>The following duties are considered essential to the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:</p><ul><li>Lead or support GIS and data visualization work across Jordan MELA activities.</li><li>Produce maps, dashboards, charts, infographics, and other visual products that communicate findings clearly and effectively.</li><li>Develop spatial analyses and GIS products to support planning, monitoring, coverage analysis, and decision-making.</li><li>Clean, organize, and prepare data for visualization and mapping purposes.</li><li>Collaborate with technical staff to translate program data into accessible visual formats for diverse audiences.</li><li>Support the design and maintenance of interactive dashboards and reporting tools.</li><li>Ensure that all visual products are accurate, well-labeled, and aligned with client and project needs.</li><li>Work with the Database Manager and Knowledge Management Lead to ensure data are properly structured and accessible for visualization.</li><li>Support routine and ad hoc reporting products, portfolio review materials, and learning products.</li><li>Assist in maintaining geospatial data standards, metadata, and documentation.</li><li>Support quality control processes for visualization and GIS products.</li><li>Contribute to the development of user-friendly products that strengthen evidence use and communication.</li><li>Respond to requests for visual products and spatial analysis in a timely and flexible manner.</li><li>Coordinate with the broader MELA team to ensure consistency in style, branding, and technical quality.</li></ul><p>Physical Requirements: Prolonged periods sitting or standing at a desk and using a computer. Work Environment / Environmental Factors: This position has no work or environmental factors outside of a standard office environment.</p><p>Additional Information This is a full-time position. The expected working day is from Sunday to Thursday, 40 hours per week. This position is required to be in the office Sunday Thursday. This arrangement is subject to review and may change at the company s discretion.</p><p>Life at Tetra Tech: The perks of working at Tetra Tech include:</p><ul><li>Comprehensive and market-competitive benefits.</li><li>Merit-based financial rewards.</li><li>Flexibility and company-wide commitment to work/life balance.</li><li>Collaborative team atmosphere that values the contributions of all employees.</li><li>Learning and development opportunities for ongoing professional growth.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in geography, GIS, data science, statistics, information systems, international development, or a related field preferred. Minimum of 4 years of experience in GIS, data visualization, data analysis, or related technical work. Demonstrated experience developing maps, dashboards, and other data visualization products. Strong knowledge of GIS software and visualization tools such as ArcGIS, Power BI, Tableau, or similar platforms. Experience working with development, MEL, or foreign assistance data preferred. Strong analytical, organizational, and quality assurance skills. Ability to communicate technical information in clear, accessible visual formats. Experience working in Jordan and/or the MENA region strongly preferred. Excellent written and oral communication skills in English and Arabic required.</p>
<h2 class="h5">Job description</h2>
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Result of Service<br>Successfully design, develop, implement, and maintain enterprise Business Intelligence and AI solutions that improve data accessibility, reporting, analytics, and decision-making across UNRWA. Deliver high-quality data warehouse models, ETL/ELT solutions, Power BI dashboards, AI-enabled analytics, and technical documentation while ensuring data quality, adherence to enterprise architecture standards, and knowledge transfer to relevant technical teams.<br> Work Location<br>HQA and open for remote consultancy in the UNRWA fields of operation<br> Expected duration<br>12 months<br> Duties and Responsibilities<br>The Consultant will be responsible for providing senior technical expertise in Business Intelligence, Data Analytics, Data Warehousing, and Artificial Intelligence solutions. The Consultant will work closely with the Enterprise Architecture & Business Intelligence (EBI) team to deliver enterprise reporting and analytics capabilities. Specific outputs/tasks include, but are not limited to: • Analyze business requirements and translate them into technical BI and AI solutions. • Design and develop dimensional data warehouse models and analytical/semantic models. • Design and develop OLAP cubes and support database objects. • Develop, maintain, and optimize ETL/ELT processes and data integration solutions. • Design, develop, deploy, and maintain Power BI reports, dashboards, KPI scorecards, and AI-powered dashboards. • Support implementation and adoption of Microsoft Copilot and other AI capabilities within BI solutions. • Ensure data quality, consistency, completeness, and accuracy through profiling, validation, cleansing, and monitoring activities. • Provide technical advice and recommendations related to BI, Power BI, analytics, AI, and data architecture. • Coordinate with the Enterprise Architecture & Business Intelligence team on technical design, architecture, deployment, and production support. • Provide technical guidance and knowledge transfer to BI developers and relevant technical staff. • Prepare and maintain technical documentation including solution designs, specifications, operational procedures, and user manuals. • Perform other related duties as required.<br> Qualifications/special skills<br>Bachelor's Degree in Computer Science, Information Technology, Data Science, Artificial Intelligence, Software Engineering, or another related discipline. Minimum seven (6) years of relevant professional experience. Nature of required experience: Professional experience in Business Intelligence, Data Analytics, Data Engineering, Data Warehousing, Software Development, or related fields, including experience with Power BI, SQL Server, ETL/ELT development, dimensional modelling, AI-powered analytics, and Microsoft BI technologies. • Extensive experience with Microsoft Power BI. • Extensive experience with SQL Server, SQL development, and database scripting. • Strong experience in Data Warehouse design and dimensional modelling. • Strong experience in ETL/ELT development and data integration. • Strong experience writing DAX and SQL. • Experience with Microsoft SSIS and SSAS. • Experience implementing AI-powered analytics, Microsoft Copilot, or Generative AI solutions. • Experience translating business requirements into analytical solutions. • Experience preparing technical documentation. • Experience with Microsoft Azure and/or Microsoft Fabric is desirable<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman with possibility for remote consultancy in the fields of UNRWA operations. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 1,190.44 or equivalent in USD for every fully completed month. • The duration of the Contract is for 12 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the head, Digital Impact Strategy and Data Officer and in coordination with EBI team.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<p><h4>Description</h4>
<p>The Senior Microsoft Presales Engineer is responsible for driving customer engagement, solution positioning, and technical presales activities across Microsoft Infrastructure, Security, Modern Workplace, and Cloud solutions. The role acts as a trusted technical advisor to enterprise customers, supporting digital transformation initiatives through consultative solution design, technical workshops, demonstrations, and strategic customer engagements.</p>
<p>Working closely with Account Managers, Architects, Product teams, and Microsoft stakeholders, the engineer plays a key role in identifying customer requirements, positioning Microsoft technologies, developing technical proposals, and supporting pipeline growth across the region. The role combines deep Microsoft technical expertise with strong customer-facing, presentation, and solution-selling capabilities.</p>
<h4>Responsibilities:</h4>
<h4>Customer Engagement & Solution Consulting</h4>
<ul>
<li>Engage with customers to understand: business challenges, security and infrastructure requirements, digital transformation objectives, and existing technology environments</li>
<li>Conduct assessments of customer infrastructure, cloud, and security landscapes</li>
<li>Support customers in defining technical requirements and contributing to: RFP responses, RFI documentation and technical solution requirements</li>
<li>Act as a trusted advisor throughout the customer engagement lifecycle</li>
</ul>
<h4>Solution Positioning & Technical Presales</h4>
<ul>
<li>Position Microsoft solutions as best-in-class offerings by articulating: business value, competitive advantages, technical capabilities and security and operational benefits</li>
<li>Demonstrate Microsoft solution advantages over competitive technologies and existing customer environments</li>
<li>Support customers throughout technical evaluations and decision-making processes</li>
<li>Prepare technical proposals, solution presentations, architecture recommendations and technical response documentation</li>
</ul>
<h4>Microsoft Security, Cloud & Infrastructure Solutions</h4>
<ul>
<li>Design and position solutions across: Microsoft 365 E3 & E5, Microsoft Security & Compliance solutions, Microsoft Defender Suite, Microsoft Sentinel (SIEM), Azure Active Directory (SSO, MFA, Identity Security), Microsoft Purview and Data Protection solutions, Intune and Endpoint Management, Azure Infrastructure, Backup, DR, and Migration services, Hybrid and on-premise Microsoft infrastructure solutions</li>
<li>Support Azure sizing, migration, and modernization discussions with enterprise customers</li>
<li>Maintain strong awareness of Microsoft cloud, infrastructure, and security best practices</li>
</ul>
<h4>Workshops, Demonstrations & Technical Presentations</h4>
<ul>
<li>Lead customer workshops, technical demonstrations, solution presentations and executive briefings</li>
<li>Deliver tailored presentations addressing customer-specific business and technical challenges</li>
<li>Educate customers on Microsoft cloud, infrastructure, and cybersecurity capabilities</li>
<li>Support customer enablement and awareness initiatives across Microsoft technologies</li>
</ul>
<h4>Pipeline Development & Sales Support</h4>
<ul>
<li>Contribute to pipeline generation and opportunity development activities as part of the presales organization</li>
<li>Support opportunity qualification, technical validation, and deal progression across strategic customer engagements</li>
<li>Collaborate closely with sales and account management teams to align technical and commercial strategies</li>
<li>Maintain visibility on opportunity progression and customer engagement activities</li>
</ul>
<h4>Cross-Functional Collaboration</h4>
<ul>
<li>Work closely with Account Managers, Technical Architects, Product teams, Delivery teams and Microsoft stakeholders</li>
<li>Support successful transition from presales to delivery and implementation phases</li>
<li>Collaborate with customer IT and security teams to ensure solution alignment and technical readiness</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>8+ years of experience in Microsoft solution sales, technical presales, cloud and infrastructure consulting, enterprise ICT environments</li>
<li>Strong expertise across Microsoft Cloud, Security, Productivity, Infrastructure solutions</li>
<li>Strong understanding of enterprise security principles, cloud migration and modernization, identity and access management, data protection and compliance solutions</li>
<li>Experience supporting enterprise and strategic customer engagements</li>
<li>Familiarity with non-Microsoft security technologies such as VMware, Trend Micro EPP/EDR, Forcepoint DLP is highly desirable</li>
<li>Bachelor’s degree in Computer Science, Information Technology, Engineering or a related technical field</li>
<li>Microsoft cloud and security certifications are an advantage</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.</p><br><br><p>At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.</p><br><br><p>AI Fearlessly.</p><br><p><b><span>POSITION OVERVIEW</span></b></p><br><p>As a <b><span>Customer Success Technical Advisor (CSTA)</span></b>, you are the strategic technical linchpin for TrendAI’s enterprise clients. Your mission is to move beyond reactive troubleshooting to become a <b><span>Trusted Advisor</span></b>, ensuring customers achieve measurable cybersecurity resilience. You will lead the technical journey for our most strategic accounts, transforming complex security requirements into scalable, operational successes within the TrendAI Vision One™ ecosystem.</p><br><p><b><span>PRIMARY RESPONSIBILITIES</span></b></p><br><p><b><span>1. Strategic Technical Advocacy</span></b></p><br><ul><li><b><span>Outcome-Driven Management:</span></b> Act as the primary technical voice post-deployment, shifting the focus from "ticket resolution" to "security outcome attainment."</li><li><b><span>Success Planning:</span></b> Contribute technical milestones to the broader Customer Success Plan, ensuring a clear roadmap for platform adoption, version upgrades, and feature deployments.</li><li><b><span>Platform Mastery:</span></b> Conduct regular architectural reviews and configuration audits to ensure customers are utilizing the full breadth of the TrendAI platform.</li></ul><p><b><span>2. Proactive Operations & Enablement</span></b></p><br><ul><li><b><span>Value Realization:</span></b> Guide clients through a structured onboarding and deployment process, ensuring rapid time-to-value and high feature utilization.</li><li><b><span>Technical Workshops:</span></b> Design and deliver bespoke workshops and "Best Practice" sessions to mature the customer's internal SOC and SIEM operations.</li><li><b><span>Advanced Threat Defense:</span></b> Provide technical oversight during critical security events, offering proactive recommendations to harden the customer's posture against evolving threats.</li></ul><p><b><span>3. Operational Excellence & Leadership</span></b></p><br><ul><li><b><span>Root Cause Strategy:</span></b> Perform deep-dive root cause analysis (RCA) on complex issues, providing long-term strategic recommendations to prevent systemic failures.</li><li><b><span>Cross-Functional Orchestration:</span></b> Serve as the regional liaison between the customer and internal Product Engineering, R&D, and Sales Engineering to influence product roadmaps.</li><li><b><span>Account Health Integrity:</span></b> Maintain a "Single Source of Truth" for account health, including detailed environment maps, troubleshooting playbooks, and operational reports.</li></ul><p><b><span>ELIGIBILITY CRITERIA: SKILLS & QUALIFICATIONS</span></b></p><br><ul><li><b><span>Experience:</span></b> 10 or more years of experience in technical support, security architecture, systems engineering, or a relevant client-facing consulting field.</li><li><b><span>Domain Expertise:</span></b> Strong knowledge of security frameworks (NIST, MITRE ATT&CK), SIEM/SOC operations, and endpoint/network defense technologies.</li><li><b><span>Technical Depth:</span></b> Deep understanding of multiple operating systems (Windows Server, Linux, Solaris) and hybrid-cloud infrastructure (AWS, Azure, GCP).</li><li><b><span>Strategic Communication:</span></b> Excellent written and verbal communication skills, including the ability to articulate complex technical risks in simple, business-centric terms for executive stakeholders.</li><li><b><span>Analytical Mindset:</span></b> Highly process-oriented with a passion for digital organization, documentation, and technical reporting.</li><li><b><span>Education:</span></b> Bachelor’s Degree in Engineering, Computer Science, or equivalent is preferred.</li><li><b><span>Certifications:</span></b> Technical certifications are strongly preferred (e.g., TCAP, TSCE, CISSP, CCNA, CCNP, or Cloud Platform Certifications).</li></ul><p><b><span>OUR COMMITMENT TO DIVERSITY</span></b></p><br><p>TrendAI strives to build an environment of equit<span>y and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity – the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.</span></p><br><p><span><span>#LI-Onsite</span></span></p><br><p><span><span>#LI-NA1</span></span></p><br><p><span>We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.</span></p><br> </div>
<p><h4>Description</h4>
<p><strong>Key responsibilities</strong></p>
<ul>
<li>Manage a portfolio of Tail/SMB accounts and maintain regular customer engagement</li>
<li>Handle high account volume efficiently while maintaining strong follow-up and account ownership</li>
<li>Monitor customer health, usage, spend trends, and churn risks proactively</li>
<li>Drive customer retention and reduce churn across the assigned portfolio</li>
<li>Identify expansion and upsell opportunities where relevant</li>
<li>Follow up on low balance, insolvency, inactivity, and contraction-risk accounts</li>
<li>Coordinate internally with Support, Compliance, Finance, and Product teams to resolve customer concerns</li>
<li>Ensure customers are utilizing the platform correctly and adopting relevant features</li>
<li>Handle escalations professionally and maintain strong customer communication</li>
<li>Maintain accurate account updates and activity tracking within internal systems and CRM tools</li>
<li>Support commercial initiatives such as pricing transitions, account segmentation, and revenue protection efforts</li>
<li>Contribute to improving customer workflows, operational processes, and customer experience initiatives</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>2–5 years of experience in customer success, account management, customer support, sales, or a related customer-facing role</li>
<li>Strong communication and relationship-building skills</li>
<li>Strong organizational and follow-up skills</li>
<li>Ability to efficiently manage and prioritize a high-volume portfolio of accounts</li>
<li>Commercial awareness and ability to identify customer risk and growth opportunities</li>
<li>Ability to work cross-functionally with multiple internal teams</li>
<li>Problem-solving mindset and ability to handle customer escalations calmly</li>
<li>Fluent in English and Arabic</li>
</ul>
<p><strong>Nice-to-have skills</strong></p>
<ul>
<li>Experience working in SaaS, telecom, cloud, or contact center environments</li>
<li>Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools</li>
<li>Understanding of customer retention and revenue metrics</li>
<li>Experience handling operational workflows and customer lifecycle management</li>
<li>Experience working with SMB or scaled customer portfolios</li>
<li>Basic understanding of APIs, telephony, or technical customer workflows is a plus</li>
</ul>
<p><strong>What success looks like in this role</strong></p>
<ul>
<li>Maintaining strong retention across the assigned portfolio</li>
<li>Proactively identifying and reducing churn risks</li>
<li>Efficiently managing a large number of customer accounts without compromising customer experience</li>
<li>Driving customer engagement and platform adoption</li>
<li>Maintaining strong operational discipline and customer follow-up</li>
<li>Supporting revenue growth and protection initiatives across the portfolio</li>
</ul></p><p></p>
<p><h4>About the role</h4>
<p>We are seeking a highly skilled and customer-focused Senior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will be responsible for designing, implementing, and delivering enterprise-grade solutions for our customers while providing expert-level troubleshooting and technical support for complex infrastructure environments.</p>
<p>This role requires strong technical expertise, excellent communication skills, and a passion for mentoring junior engineers. The Senior Systems Engineer will work closely with customers to understand their business requirements, architect appropriate solutions, and ensure successful project delivery.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Design, implement, and deliver enterprise infrastructure projects for enterprise customers.</li>
<li>Lead technical engagements and provide expert guidance throughout the project lifecycle.</li>
<li>Troubleshoot and resolve complex technical issues across Microsoft infrastructure technologies.</li>
<li>Build, present, and clearly articulate technical solutions that address customer business and technical requirements.</li>
<li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li>
<li>Lead, mentor, and support junior engineers by sharing knowledge, providing technical guidance, and promoting professional growth.</li>
<li>Drive knowledge-sharing initiatives and encourage the adoption of best practices across the team.</li>
<li>Identify technical risks and challenges proactively and implement effective mitigation strategies.</li>
<li>Communicate complex technical concepts effectively to both technical and non-technical stakeholders.</li>
<li>Stay up to date with emerging Microsoft technologies and industry trends to continuously enhance service offerings.</li>
<li>Maintain high standards of quality, professionalism, and customer satisfaction.</li>
</ul>
<h4>Requirements</h4>
<h4>Education</h4>
<p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p>
<h4>Experience</h4>
<ul>
<li>Minimum of 4 years of hands-on experience in a customer-facing enterprise IT environment.</li>
<li>Proven experience delivering enterprise infrastructure projects and supporting enterprise customers.</li>
</ul>
<h4>Technical skills</h4>
<p>Strong knowledge and hands-on experience with:</p>
<ul>
<li>Active Directory</li>
<li>Microsoft Exchange Server</li>
<li>Hyper-V</li>
<li>Windows Server</li>
<li>Microsoft SQL Server</li>
<li>Microsoft System Center Products</li>
<li>Microsoft Azure</li>
<li>Microsoft Entra ID</li>
<li>Microsoft 365</li>
<li>Microsoft Defender</li>
<li>Microsoft Intune</li>
<li>Microsoft Purview</li>
</ul>
<h4>Required competencies</h4>
<ul>
<li>Strong troubleshooting and problem-solving skills.</li>
<li>Excellent communication and presentation skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Strong customer service and stakeholder management skills.</li>
<li>Experience mentoring and coaching junior engineers.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
</ul></p><p></p>
<p><h4>About the role</h4>
<p>We are seeking a highly skilled and customer-focused Senior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will be responsible for designing, implementing, and delivering enterprise-grade solutions for our customers while providing expert-level troubleshooting and technical support for complex infrastructure environments.</p>
<p>This role requires strong technical expertise, excellent communication skills, and a passion for mentoring junior engineers. The Senior Systems Engineer will work closely with customers to understand their business requirements, architect appropriate solutions, and ensure successful project delivery.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Design, implement, and deliver enterprise infrastructure projects for enterprise customers.</li>
<li>Lead technical engagements and provide expert guidance throughout the project lifecycle.</li>
<li>Troubleshoot and resolve complex technical issues across Microsoft infrastructure technologies.</li>
<li>Build, present, and clearly articulate technical solutions that address customer business and technical requirements.</li>
<li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li>
<li>Lead, mentor, and support junior engineers by sharing knowledge, providing technical guidance, and promoting professional growth.</li>
<li>Drive knowledge-sharing initiatives and encourage the adoption of best practices across the team.</li>
<li>Identify technical risks and challenges proactively and implement effective mitigation strategies.</li>
<li>Communicate complex technical concepts effectively to both technical and non-technical stakeholders.</li>
<li>Stay up to date with emerging Microsoft technologies and industry trends to continuously enhance service offerings.</li>
<li>Maintain high standards of quality, professionalism, and customer satisfaction.</li>
</ul>
<h4>Requirements</h4>
<h4>Education</h4>
<p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p>
<h4>Experience</h4>
<ul>
<li>Minimum of 4 years of hands-on experience in a customer-facing enterprise IT environment.</li>
<li>Proven experience delivering enterprise infrastructure projects and supporting enterprise customers.</li>
</ul>
<h4>Technical skills</h4>
<p>Strong knowledge and hands-on experience with:</p>
<ul>
<li>Active Directory</li>
<li>Microsoft Exchange Server</li>
<li>Hyper-V</li>
<li>Windows Server</li>
<li>Microsoft SQL Server</li>
<li>Microsoft System Center Products</li>
<li>Microsoft Azure</li>
<li>Microsoft Entra ID</li>
<li>Microsoft 365</li>
<li>Microsoft Defender</li>
<li>Microsoft Intune</li>
<li>Microsoft Purview</li>
</ul>
<h4>Required competencies</h4>
<ul>
<li>Strong troubleshooting and problem-solving skills.</li>
<li>Excellent communication and presentation skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Strong customer service and stakeholder management skills.</li>
<li>Experience mentoring and coaching junior engineers.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
</ul></p><p></p>
<p><h4>About the role</h4>
<p>We are seeking a motivated and customer-focused Junior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will support the design, implementation, and delivery of enterprise-grade solutions for our customers while assisting in troubleshooting and providing technical support for Microsoft infrastructure environments.</p>
<p>This role is ideal for candidates looking to build their expertise in Microsoft technologies while working alongside experienced engineers. The Junior Systems Engineer will collaborate with customers and internal teams to understand business requirements, contribute to infrastructure projects, and continuously develop technical and professional skills.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Support the design, implementation, and delivery of enterprise infrastructure projects for enterprise customers.</li>
<li>Assist senior engineers in technical engagements throughout the project lifecycle.</li>
<li>Troubleshoot and resolve Microsoft infrastructure issues under guidance while developing advanced troubleshooting skills.</li>
<li>Support the preparation and presentation of technical solutions that address customer business and technical requirements.</li>
<li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li>
<li>Work closely with senior engineers to gain technical knowledge and best practices.</li>
<li>Participate in knowledge-sharing initiatives and contribute to continuous improvement activities.</li>
<li>Identify technical issues and escalate complex challenges when necessary.</li>
<li>Communicate effectively with both technical and non-technical stakeholders.</li>
<li>Stay up to date with Microsoft technologies and industry trends through continuous learning.</li>
<li>Maintain high standards of quality, professionalism, and customer satisfaction.</li>
</ul>
<h4>Requirements</h4>
<h4>Education</h4>
<p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p>
<h4>Experience</h4>
<ul>
<li>1–2 years of hands-on experience in an enterprise IT environment.</li>
<li>Internship or practical experience supporting Microsoft infrastructure technologies is a plus.</li>
<li>Strong willingness to learn and develop in a customer-facing technical role.</li>
</ul>
<h4>Technical skills</h4>
<p>Strong knowledge of and/or hands-on experience with:</p>
<ul>
<li>Active Directory</li>
<li>Microsoft Exchange Server</li>
<li>Hyper-V</li>
<li>Windows Server</li>
<li>Microsoft SQL Server</li>
<li>Microsoft System Center Products</li>
<li>Microsoft Azure</li>
<li>Microsoft Entra ID</li>
<li>Microsoft 365</li>
<li>Microsoft Defender</li>
<li>Microsoft Intune</li>
<li>Microsoft Purview</li>
</ul>
<h4>Required competencies</h4>
<ul>
<li>Strong troubleshooting and problem-solving skills.</li>
<li>Excellent communication and presentation skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Strong customer service and stakeholder management skills.</li>
<li>Eagerness to learn from senior engineers and continuously develop technical skills.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About the Role We are seeking a motivated and customer-focused Junior Systems Engineer to join our Microsoft Infrastructure team.<br> The successful candidate will support the design, implementation, and delivery of enterprise-grade solutions for our customers while assisting in troubleshooting and providing technical support for Microsoft infrastructure environments.<br> This role is ideal for candidates looking to build their expertise in Microsoft technologies while working alongside experienced engineers.<br> The Junior Systems Engineer will collaborate with customers and internal teams to understand business requirements, contribute to infrastructure projects, and continuously develop technical and professional skills.<br> Key Responsibilities Support the design, implementation, and delivery of enterprise infrastructure projects for enterprise customers.<br> Assist senior engineers in technical engagements throughout the project lifecycle.<br> Troubleshoot and resolve Microsoft infrastructure issues under guidance while developing advanced troubleshooting skills.<br> Support the preparation and presentation of technical solutions that address customer business and technical requirements.<br> Collaborate with customers, project managers, and internal teams to ensure successful project execution.<br> Work closely with senior engineers to gain technical knowledge and best practices.<br> Participate in knowledge-sharing initiatives and contribute to continuous improvement activities.<br> Identify technical issues and escalate complex challenges when necessary.<br> Communicate effectively with both technical and non-technical stakeholders.<br> Stay up to date with Microsoft technologies and industry trends through continuous learning.<br> Maintain high standards of quality, professionalism, and customer satisfaction.<br> RequirementsEducation Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.<br> Experience 1–2 years of hands-on experience in an enterprise IT environment.<br> Internship or practical experience supporting Microsoft infrastructure technologies is a plus.<br> Strong willingness to learn and develop in a customer-facing technical role.<br> Technical Skills Strong knowledge of and/or hands-on experience with: Active Directory Microsoft Exchange Server Hyper-V Windows Server Microsoft SQL Server Microsoft System Center Products Microsoft Azure Microsoft Entra ID Microsoft 365 Microsoft Defender Microsoft Intune Microsoft Purview Required Competencies Strong troubleshooting and problem-solving skills.<br> Excellent communication and presentation skills.<br> Ability to work independently and as part of a team.<br> Strong customer service and stakeholder management skills.<br> Eagerness to learn from senior engineers and continuously develop technical skills.<br> Ability to manage multiple priorities in a fast-paced environment.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><b>YOUR MISSION</b> MHPSS is a core component of HI s intervention in Palestine. MHPSS is systematically integrated into HI s health activities, including rehabilitation and P&O, as well as into its education interventions. In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme. As activities continue to expand in the WB, the position will also support the harmonization of approaches, tools, and processes between Gaza and the WB, ensuring consistency in programme implementation. Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.</p><p>Under the management of the Technical Head of Program (THoP) the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector. The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes. The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.</p><p>The MHPSS Specialist will have strong interactions with Internally: Area Manager, Project Managers, Technical officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager and externally: partners, local authorities, health structures, health NGOs. The MHPSS Specialist will report to the THoP, will have a technical management from the MHPSS Global Specialist and will have the functionnal management of the MHPSS teams in Gaza and West Bank.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict affected countries.</li><li>You hold a Master degree in psychology, preferably in clinical psychology, or a related field is required.</li><li>Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.</li><li>Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.</li><li>Experience in conducting multi-sectorial assessments is required</li><li>Strong interpersonal and intercultural skills required;</li><li>Fluency in oral and written English is compulsory;</li><li>Arabic skills are a strong asset;</li></ul><p></p></section>
<p>An FMCG company in Al-Qastal, Jordan, is seeking an IT officer with 2-3 years of experience to join their team. The successful candidate will be expected to provide technical support and maintain the organization's IT infrastructure.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications:</strong><br>Bachelor's degree in Information Technology, Computer Science, or a related field.<br>2 3 years of experience in IT support, help desk, or system administration roles.<br><br><strong>Technical Skills:</strong><br>Strong knowledge of:<br>Windows 10 and Windows 11<br>Windows Server<br>Active Directory<br>Microsoft 365<br>TCP/IP, DNS, and DHCP<br>Basic SQL<br><br><strong>Experience requirements</strong><br>Hands-on experience in network troubleshooting and support.<br>Experience installing, configuring, and maintaining computer hardware, software, and operating systems.<br>Familiarity with printers, scanners, and other peripheral devices.<br><br><strong>Soft Skills:</strong><br>Strong troubleshooting, analytical, and problem-solving skills.<br>Excellent communication and interpersonal skills.<br>Ability to work independently while collaborating effectively within a team environment.<br>Strong organizational skills with the ability to manage multiple tasks and prioritize effectively</p>
<p>Aerostat Operators provide Operations and Sustainment (O&S) support for the Persistent Surveillance Systems Tethered (PSS-T) program in OCONUS site locations. PSS-T is comprised of former Persistent Ground Surveillance System (PGSS) and Persistent Threat Detection System (PTDS) programs. Position will require 6-week training TDY to Elizabeth City, South Carolina.</p><p><b><br></b></p><p><b>Essential Responsibilities:</b></p><p>Aerostat Operators/User-level maintainers will participate in the overall, hands-on operation of the aerostat system including launch, in-flight, recovery, and moored activities. Candidates will perform all functions to operate the PGSS/PTDS, an aerostat mounted Intelligence, Surveillance, And Reconnaissance (ISR) platform, its Mobile Mooring Platform (MMP), Sensor Payload(s), communications and navigation systems as well as associated support equipment (Boom Lift, Forklift, All Terrain Vehicles (ATV's), and Electrical Power Generators). Candidate will perform User-level maintenance functions include performing hands-on Preventative Maintenance Checks and Services (PMCS), troubleshooting, removing and replacing Line Replaceable Units (LRUs), and removing and replacing payloads. Candidate must possess a diverse range of skills with the ability to quickly adapt to new situations. Tasks will be performed under direction of higher classified technicians and/or site personnel.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent is required.</li><li>Two-year Associate s degree in a technical field from an accredited college can substitute for work experience.</li><li>Must have an active Secret US Government Clearance.</li><li>Note: US Citizenship is required to obtain a Secret Clearance.</li><li>Must have a valid U.S. passport with a minimum of one year remaining.</li><li>Must have valid US Driver's license.</li><li>Knowledge of and experience in the operations of hardware systems and components.</li><li>Experience in fault detection, isolation, and correction of hardware systems and individual components.</li><li>Ability to perform routine system maintenance and analysis functions including: hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards.</li><li>At least one (1) year previous Aerostat experience OR two (2) years of experience in the following areas may be substituted in lieu of aerostat experience:</li><ul><li>1) Electrical Maintenance Mechanic</li><li>Possess at least two (2) year s aerostat experience as an operator at the 20 series level or greater from Army MOS 35F (Intelligence Analyst), 35G (Geospatial Intelligence Imagery Analyst), 35H (Common Ground System Analyst), 96R (Ground Surveillance Systems Operator), 96U (Unmanned Aerial Vehicle Operator), or military branch equivalent.</li><li>Two years of hands-on experience in performing operations and maintenance tasks either on an AEROSTAT system or a related industry/military equivalent is required.</li><li>Must be qualified at the 10 series or greater level (via military or civilian technical schools) is required.</li><li>Ability to read electronic schematics.</li><li>O&M of electro-mechanical equipment to include one or more of the following: Hydraulic/servo valves Hydraulic actuators, control systems Test and diagnostic equipment</li><li>2) Networking, IT & information systems</li><li>Two years experience is required.</li><li>Must be qualified at the 10 series or greater level; MOS 25B/F or other military branch equivalent or industry occupational specialties as a CISCO Network Administrator; Army MOS 25L/N or other military branch equivalent or industry occupational specialties as a Network Installation (BICSI or Network + or Comp T Certification) will be considered.</li><li>CCIE certification with fiber optic certification is preferred.</li><li>3) Mechanical Maintenance</li><li>Mechanical Maintenance with qualifications at the 10 series or greater from U.S. Army MOS 94D/X and 91/B/S/W or other military branch equivalent, or industry occupational specialties such National Institute for Automotive Service Excellence (ASE) Certified Truck Mechanic or Federal Aviation Administration (FAA) General Mechanic 1 or greater.</li><li>Two years of hands-on experience on an AEROSTAT system or a related industry/military equivalent is required.</li><li>O&M of mechanical equipment to include one or more of the following: Hydraulic systems, Winch systems, Tether/cable handling systems, Industrial generator sets, Power switch gear, HVAC, Cranes Aerial lift , Forklift , Industrial generator sets</li></ul></ul><p>Physical Requirements:</p><p>Requires the ability to regularly lift up to 50 lbs. Requires the ability to regularly climb extension ladders, roof ladder, stepladders, and stairs at least 10 times during shift. Requires the flexibility to bend/stoop, squat repetitive during shift. Required the ability to regularly kneel repetitive for shift. Requires the ability to move in a 90-degree fashion on a repetitive basis for shift. Requires the ability to stretch/reach on a repetitive basis for shift. Requires the ability to walk extensively throughout the plant during shift. Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.</p><p>Medical Requirements:</p><p>Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for the duration of the deployment.</p><p>Working and Living Conditions:</p><p>This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit/50-55 degrees Celsius during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to CENTCOM, EUCOM, and AFRICOM for extended periods. Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums.</p>
<p><br></p><p>1. Role and responsibilities</p><p>The ICLA Technical Coordinator supports legal aid partners throughout the project cycle by providing technical oversight, strengthening programme quality and compliance, and supporting partner capacity. The role contributes to legal research and analysis, monitoring, evaluation and learning, donor reporting, risk management, and coordination with internal teams and external stakeholders to ensure effective and high-quality legal aid programming. The purpose of the ICLA Technical Coordinator position is to provide support on specific technical competences related to programme development. The position has no line management responsibility. The following is a brief description of the role.</p><p>Generic responsibilities</p><ul><li>Adherence to NRC policies, guidance and procedures</li><li>Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist</li><li>Promote the rights of IDPs/returnees in line with the advocacy strategy</li><li>Contribute with ICLA specific technical competence to the development of ICLA strategy, Micro LogFrame, and Plan of Action</li><li>Conduct ICLA specific technical research and document findings and recommendations</li><li>Provide ICLA specific technical input to coordination mechanism (e.g. cluster coordination) and working groups</li><li>Develop ICLA specific technical indicators and mechanism for M&E</li><li>Develop ICLA specific technical guidance, tools and mechanism</li><li>Contribute to organisational learning through the provision specific technical analysis, lessons learned and reports</li><li>Develop training modules and provide specific technical learning or/and training for partners.</li></ul><p>Specific responsibilities</p><ul><li>Partners PCM: Lead and coordinate technical support to partners across all PCM phases, including proposal development, implementation, monitoring, and reporting, in alignment with HPH strategy and grant management workflows - in close coordination with grants, partnerships and finance focal points.</li><li>Partner technical support: Provide timely and relevant legal and technical support to partners on issues related to civil documentation, legal status, and housing rights affecting refugees and host communities.</li><li>Partner technical quality assurance: Support the development and implementation of technical quality standards, guidance, SOPs and tools for legal aid partners; conduct regular technical reviews of partner case management systems, legal aid methodologies and service delivery approaches, and support partners to address identified quality gaps and development areas.</li><li>Legal research and analysis: assist in conducting legal research and producing analysis of laws, regulations and policies, in coordination with the Head of Legal Unit and partners.</li><li>Partner organisational development: Contribute to the identification of partner technical capacity needs and support the design, delivery and follow-up of partner capacity sharing plans in coordination with the Head of Legal Unit.</li><li>Technical reporting and donor compliance: Review partner narrative reports, case studies, assessments and technical deliverables to feed into donor reporting and ensure quality, consistency and alignment with donor commitments and programme objectives - in close coordination with grants team.</li><li>Learning and evidence generation: Support the documentation of promising practices, lessons learned, legal trends and partner innovations, and contribute to regional learning products, guidance notes and external representation opportunities, in coordination with the Head of Legal Unit and MEL team.</li><li>Monitoring, Evaluation and Learning: Work closely with the MEL team and partners to ensure legal aid indicators, methodologies and data collection tools are technically sound; support interpretation of legal aid outcomes and contribute to programme learning and adaptive management.</li><li>Risk management: Support partners in identifying and mitigating legal aid, protection, confidentiality and data protection risks related to programme implementation and case management, in coordination with the Head of Legal Unit and Risk and Compliance Coordinator.</li><li>Representation and coordination: Represent the HPH in relevant legal aid, protection and displacement coordination forums, networks and technical working groups, as delegated by the Head of Legal Aid Unit.</li></ul><p>Critical interfaces</p><p>By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:</p><ul><li>Legal aid partners</li><li>Head of Legal Aid Unit</li><li>HoPSU</li><li>Country Manager</li><li>Grants Manager</li><li>Partnerships Coordinator</li><li>MEL Manager and Coordinator</li><li>Finance Manager</li><li>Digital Coordinator</li><li>Legal Coordinator</li><li>Risk and Compliance Coordinator</li><li>ICLA teams in countries of origin.</li></ul><p>The Legal Coordinator will have no direct line management responsibilities.</p><p>2. Competencies</p><p>Professional competencies</p><p>These are skills, knowledge and experience that are important for effective performance. Generic professional competencies for this position :</p><ul><li>Bachelor s degree in law</li><li>Minimum 3 years of relevant experience within the legal aid field of expertise</li><li>Legal aid technical specific knowledge from the humanitarian sector</li><li>Previous experience from working in complex and volatile contexts</li><li>Documented technical competences related to the position s responsibilities</li><li>Documented results related to the position s responsibilities</li><li>Fluency in Arabic and English, both written and verbal</li></ul><p>Context related skills, knowledge and experience :</p><ul><li>Familiar with the North Africa context.</li><li>Experience working with local civil society.</li><li>Experience working in managing PCM.</li><li>Experience providing technical accompaniment, mentoring or capacity sharing support to local civil society organisations.</li></ul><p>2. Behavioural competencies</p><p>These are personal qualities that influence how successful people are in their job. NRC s Competency Framework states 12 behavioural competencies, and the following are essential for this position:</p><ul><li>Strategic thinking</li><li>Planning and delivering results</li><li>Working with people</li><li>Communicating with impact and respect</li><li>Analysing</li><li>Handling insecure environments</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in law</li><li>Minimum 3 years of relevant experience within the legal aid field of expertise</li><li>Legal aid technical specific knowledge from the humanitarian sector</li><li>Previous experience from working in complex and volatile contexts</li><li>Documented technical competences related to the position s responsibilities</li><li>Documented results related to the position s responsibilities</li><li>Fluency in Arabic and English, both written and verbal</li><li>Familiar with the North Africa context.</li><li>Experience working with local civil society.</li><li>Experience working in managing PCM.</li><li>Experience providing technical accompaniment, mentoring or capacity sharing support to local civil society organisations.</li></ul>
<p>SRD Center is seeking qualified Packaging and Marketing Practitioner / Trainer to join a short-term consultancy assignment supporting agricultural micro and small enterprises, rural entrepreneurs, community-based organizations, and local communities in Jordan. The assignment aims to strengthen beneficiaries' capacities to establish, manage, expand and sustain viable agricultural and agri-business enterprises through practical business development support, training, coaching and follow-up.</p><p>The Packaging and Marketing Practitioner/Trainer will provide practical training and technical assistance to agricultural micro and small enterprises and community-based organizations. Key responsibilities include:</p><ul><li>Design and deliver practical training on product packaging and marketing.</li><li>Assess existing products, packaging practices, branding and market positioning.</li><li>Train beneficiaries on packaging fundamentals and appropriate packaging options.</li><li>Support beneficiaries to develop or improve branding and visual identity.</li><li>Advise on sustainable, practical and cost-effective packaging solutions.</li><li>Conduct practical sessions on market research and customer analysis.</li><li>Support beneficiaries in developing appropriate marketing strategies.</li><li>Provide practical guidance on digital marketing and use of social media for small businesses.</li><li>Develop or support the development of product labels, branding concepts, packaging designs, mock-ups and print-ready files.</li><li>Provide one-to-one technical support to selected enterprises and CBOs.</li><li>Coordinate with business development and mentoring experts to ensure that marketing and packaging interventions are aligned with beneficiaries' business plans.</li><li>Contribute to training needs assessments, pre/post assessments and documentation of training outcomes.</li><li>Participate in field visits and follow-up activities.</li><li>Document progress, challenges, lessons learned and recommendations.</li><li>Contribute to technical and final reports.</li></ul><p>The ToR places particular emphasis on demonstrated previous branding and packaging outputs, including designs, labels, mock-ups and print-ready materials.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree, preferably in Marketing, Business Administration, Graphic/Packaging Design, Agribusiness, Economics, Entrepreneurship or another relevant field.</li><li>Demonstrated professional experience in product marketing, branding and packaging support.</li><li>Experience providing practical support to micro and small enterprises, start-ups, entrepreneurs or community-based organizations.</li><li>Demonstrated experience developing branding and packaging materials such as:<ul><li>product labels;</li><li>packaging concepts;</li><li>visual identity materials;</li><li>product mock-ups; and/or</li><li>print-ready designs.</li></ul></li><li>Experience in agricultural products, food products, rural enterprises or agri-business is highly desirable.</li><li>Experience delivering participatory and practical training.</li><li>Knowledge of market research, customer segmentation and marketing strategy.</li><li>Experience with digital marketing and social-media promotion is desirable.</li><li>Strong facilitation and communication skills.</li><li>Ability to provide practical, hands-on advice appropriate to micro and small enterprises.</li><li>Ability and willingness to travel to Balqa, Ajloun and Jerash.</li><li>Fluency in Arabic is required for beneficiary-facing activities.</li><li>Good English reporting skills are an advantage.</li></ul>
<p><h4>Job purpose</h4>
<p>To support the design, installation, operation, and improvement of electrical systems by providing technical assistance, resolving day-to-day engineering issues, and coordinating with relevant teams to ensure safe and reliable performance in line with project and operational requirements.</p>
<h4>Key accountability areas</h4>
<strong>Electrical engineering activities</strong><br>
<li>Prepare and review electrical drawings and technical submittals in accordance with project specifications and standards.</li>
<li>Provide technical support during installation, testing, and commissioning activities.</li>
<li>Troubleshoot electrical faults and coordinate with maintenance or project teams for resolution.</li>
<li>Implement approved design and engineering changes.</li>
<strong>Technical coordination and documentation</strong><br>
<li>Prepare technical reports, calculations, and engineering documentation as required.</li>
<li>Provide technical clarifications to internal teams, contractors, and suppliers.</li>
<li>Support material submittal reviews and technical evaluations.</li>
<li>Maintain updated engineering records and as-built drawings.</li>
<strong>Quality and compliance</strong><br>
<li>Ensure electrical activities are performed in line with applicable standards and approved procedures.</li>
<li>Coordinate with the quality team to address non-conformities and implement corrective actions.</li>
<li>Witness testing activities and verify proper documentation of results.</li>
<strong>HSE and operational support</strong><br>
<li>Follow HSE policies and promote safe working practices during all electrical activities.</li>
<li>Identify and report potential risks and support corrective actions.</li>
<li>Coordinate with concerned functions to ensure smooth execution of work.</li>
<h4>Role accountability</h4>
<strong>HR proficiency</strong><br>
<p>Ability to obtain updated soft and technical skills related to the job.</p>
<strong>Delivery</strong><br>
<li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li>
<li>Utilize resources effectively to achieve objectives within efficient cost and time.</li>
<li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li>
<strong>Problem-solving</strong><br>
<p>Solve any related problems that arise and escalate any complex operational issues.</p>
<strong>Quality</strong><br>
<p>Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.</p>
<strong>Business process improvements</strong><br>
<p>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p>
<strong>Compliance</strong><br>
<p>Comply with related policies, procedures, and work instructions.</p>
<strong>Health, safety, and environment</strong><br>
<p>Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in Electrical Engineering</p>
<h4>Work experience</h4>
<p>2 to 4 years</p>
<h4>Technical / functional competencies</h4>
<p>Safety<br>
Design<br>
Design tools<br>
Engineering design<br>
Design specifications</p></p><p></p>
<p><h4>Job purpose</h4>
<p>To support the design, installation, operation, and improvement of electrical systems by providing technical assistance, resolving day-to-day engineering issues, and coordinating with relevant teams to ensure safe and reliable performance in line with project and operational requirements.</p>
<h4>Key accountability areas</h4>
<strong>Electrical engineering activities</strong><br>
<li>Prepare and review electrical drawings and technical submittals in accordance with project specifications and standards.</li>
<li>Provide technical support during installation, testing, and commissioning activities.</li>
<li>Troubleshoot electrical faults and coordinate with maintenance or project teams for resolution.</li>
<li>Implement approved design and engineering changes.</li>
<strong>Technical coordination and documentation</strong><br>
<li>Prepare technical reports, calculations, and engineering documentation as required.</li>
<li>Provide technical clarifications to internal teams, contractors, and suppliers.</li>
<li>Support material submittal reviews and technical evaluations.</li>
<li>Maintain updated engineering records and as-built drawings.</li>
<strong>Quality and compliance</strong><br>
<li>Ensure electrical activities are performed in line with applicable standards and approved procedures.</li>
<li>Coordinate with the quality team to address non-conformities and implement corrective actions.</li>
<li>Witness testing activities and verify proper documentation of results.</li>
<strong>HSE and operational support</strong><br>
<li>Follow HSE policies and promote safe working practices during all electrical activities.</li>
<li>Identify and report potential risks and support corrective actions.</li>
<li>Coordinate with concerned functions to ensure smooth execution of work.</li>
<h4>Role accountability</h4>
<strong>HR proficiency</strong><br>
<p>Ability to obtain updated soft and technical skills related to the job.</p>
<strong>Delivery</strong><br>
<li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li>
<li>Utilize resources effectively to achieve objectives within efficient cost and time.</li>
<li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li>
<strong>Problem-solving</strong><br>
<p>Solve any related problems that arise and escalate any complex operational issues.</p>
<strong>Quality</strong><br>
<p>Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.</p>
<strong>Business process improvements</strong><br>
<p>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p>
<strong>Compliance</strong><br>
<p>Comply with related policies, procedures, and work instructions.</p>
<strong>Health, safety, and environment</strong><br>
<p>Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in Electrical Engineering</p>
<h4>Work experience</h4>
<p>2 to 4 years</p>
<h4>Technical / functional competencies</h4>
<p>Safety<br>
Design<br>
Design tools<br>
Engineering design<br>
Design specifications</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We are looking for a passionate Junior Sous Chef with experience in Peruvian cuisine to assist in daily kitchen operations. The successful candidate will support the Sous Chef in food preparation, quality control, and team supervision, while contributing to the authentic Peruvian dining experience through knowledge of traditional recipes and cooking methods:</p>
<ul>
<li>Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards</li>
<li>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues</li>
<li>Conduct daily shift briefings to kitchen colleagues in absence of the Sous Chef</li>
<li>Ensure all kitchen colleagues are aware of standards and expectations</li>
<li>Liaise with the Outlet Chef to keep open lines of communication regarding guest feedback</li>
<li>Maintain proper rotation of product in all chillers to minimize wastage/spoilage</li>
<li>Have full knowledge of all menu items, daily features and promotions</li>
<li>Ensure the cleanliness and maintenance of all work areas, utensils, and equipment</li>
<li>Follow kitchen policies, procedures and service standards</li>
<li>Follow all safety and sanitation policies when handling food and beverage</li>
<li>Other duties as assigned</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Previous experience in the culinary field required</li>
<li>Journeyman’s papers or international equivalent required</li>
<li>Diploma certification in a culinary discipline an asset</li>
<li>Computer literate in Microsoft Windows applications an asset</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Highly responsible and reliable</li>
<li>Ability to work well under pressure in a fast paced environment</li>
<li>Ability to work cohesively as part of a team</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Fluency in English, additional languages are a plus</li>
</ul></p><p></p>
<p>The GIZ Jordan Projects <strong><em>FURSATI – Empowering Women for Technical and Green Crafts Professions and in Career Development</em></strong> and <strong><em>Digitalisation of TVET in Jordan </em></strong>are seeking to hire a “<strong>Monitoring and Evaluation Specialist</strong>” based in Jordan- for full-time base employment.</p>
<p><strong>FURSATI –</strong> <strong>“</strong>is a BMZ-funded GIZ project in Jordan’s TVET portfolio, running from <strong>05/2026 to 04/2030</strong>. The project aims to improve employment perspectives in Jordan, especially for young women, in green, technical and creative sectors. It follows a gender-transformative approach, with gender equality and women’s empowerment as its principal objective. </p>
<p>FURSATI works at system, school, community and labour-market level. It supports gender-responsive TVET reform, practice-oriented BTEC education, social norm change around women’s employment, and women’s transition into work. </p>
<p><strong>Output 1</strong> strengthens the Ministry of Education’s capacities to implement TVET reform in a gender-transformative and labour market-oriented way, including policy advice, capacity development, career orientation and private sector engagement. </p>
<p><strong>Output 2</strong> supports selected BTEC girls’ schools in improving practical and gender-responsive training in green, technical and creative fields, with a focus on work-based learning and cooperation with companies. </p>
<p><strong>Output 3</strong> addresses social norms limiting women’s participation in these sectors through evidence-based campaigns, community dialogue, Sport for Development approaches, and exchange with women’s and business associations. </p>
<p><strong>Output 4</strong> strengthens labour market-oriented qualification offers and women’s transition into employment through labour market analysis, training development, mentoring, career guidance, job fairs, internships and cooperation with relevant associations</p>
<p><strong>DigiTVET- </strong>Digitilisation of TVET in Jordan” project is part of the TVET portfolio of GIZ Jordan<strong>,</strong> which aims to strengthen the quality and attractiveness of vocational education and training across the country. Working in close partnership with the Ministry of Education<strong>,</strong> public training providers, and civil society organisations, the project focuses on developing standardised procedures for digital TVET and designing inclusive, barrier-free learning methods that improve access for women and marginalised groups. A core element is the capacity building of teaching staff in both digital methods and inclusive, gender-equitable approaches. By combining technical and pedagogical skills development, the project ensures that learning content and platforms are accessible, engaging, and relevant to diverse learners. These efforts contribute to enabling young people — particularly from disadvantaged backgrounds — to acquire the skills needed in the digital age, while supporting companies in accessing a better qualified and digitally competent workforce.</p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>Bachelor’s degree in social science, economics, statistics, engineering, and any other related field.</li>
<li>At least 7 years of professional experience and relevant expertise in a comparable position in an international development organisation (Monitoring & Evaluation, Data Management and Analysis).</li>
<li>Professional experience within the Jordanian TVET & Employment sector is an asset</li>
<li>Methodological expertise in impact measurement of development cooperation projects.</li>
<li>High flexibility in selecting methods and strategies for monitoring and evaluation (M&E) of projects and for collecting data to demonstrate achieved impacts.</li>
<li>Experience in monitoring and evaluation for reporting, data collection, and aggregation of various data sources, with the ability to provide a comprehensive overview.</li>
<li>Excellent digital competencies (MS Office: Excel, MS Teams).</li>
<li>Language skills: Arabic native speaker, fluent spoken and written English skills, German language is an asset.</li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<ul>
<li>Create and implement monitoring, evaluation and learning systems (MEL) for FURSATI and DigiTVET.</li>
<li>Provide input for reports to the German Federal Ministry for Economic Cooperation and Development (BMZ) and other political partners.</li>
<li>Support the information, communication and public relations work of the projects by providing results data.</li>
<li>Continuously manage data collection, preparation, and provision to support strategic orientation and operational planning.</li>
<li>Provide regular updates on MEL progress, ensuring adherence to GIZ strategies and guidelines, including those of its financing partners and relevant divisions.</li>
<li>Support the projects and counterparts in document management and knowledge management and ensure that the projects meet their obligations in records management, monitoring and evaluation.</li>
<li>Contribute to MEL activities on cluster and portfolio level, especially regarding the programme level monitoring, sector data analysis and impact communication.</li>
<li>Coordinate and monitor the processing and fulfilment of contracts within your area of responsibility.</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for a Fleet New Technology Adviser at the <strong>Logistics Sup</strong><strong>port Center </strong><strong>in Amman, Jordan.</strong></p>
<p>The Fleet Technology Adviser guides fleet technical staff worldwide towards achieving a high level of maintenance and service standards and is the know-how leader for ICRC delegations on new transportation technologies.</p>
<p><strong><u>RELATIONSHIPS </u></strong></p>
<ul>
<li>Internally, interacts with Logistics Country managers, Finance and administration managers and Vehicle Fleet managers, workshop managers and mechanics in the delegations</li>
<li>Externally, interacts with manufacturers, technical and driving training centres, local authorities and their energy departments.</li>
</ul>
<p><strong><u>GENERAL DUTIES</u></strong></p>
<ul>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li>
<li>Understands and adheres to the ICRC Code of Conduct and Procurement Code of Ethics</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li>
<li>Respects and observes staff regulations and security rules at all times.</li>
<li>Represents the ICRC in a professional manner at all times.</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary</li>
<li>Advocate for a sustainable solution when possible and working in close contact with the GVA sustainability team.</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<p><strong>Technical support</strong></p>
<ul>
<li>Supports users by proposing technical solutions and providing the necessary training.</li>
<li>Centralize all the technical requests and liaise with the delegations to solve the issues.</li>
<li>Organize or upon request field visits,</li>
<li>Communicate with vehicle manufacturers' technical hubs for technical support when required.</li>
<li>Ensure that ICRC technicians have access to all specialized tools and manufacturer technical websites.</li>
<li>Create technical notes or repair manuals related to technical issues and share them worldwide.</li>
<li>Liaise with the delegations using Renault Trucks and proposes & organizes preventive or curative visits with the Renault Diagnostic Tool.</li>
<li>Advises technicians worldwide on troubleshooting and repairing both complex electrical and mechanical problems.</li>
<li>Provides the LOG Fleet/GVA & his Fleet New Technology colleague in Amman with the latest technical manuals needed in the field.</li>
</ul>
<p><strong>Technical Training</strong></p>
<ul>
<li>Organize or outsource Renault truck trainings globally and upon request,</li>
<li>Organize or outsource other manufacturer technical trainings for AFENG region (Truck, boat, lifting equipment etc.)</li>
<li>Organize or outsource trainings of the AFENG mechanics on new technologies (electric/hybrid vehicles).</li>
<li>Act as global administrator for ELECTUDE e-learning. Monitor and support trainees. Update frequently Vehicle fleet managers trainees’ evolution.</li>
</ul>
<p><strong>Driving and operation Training</strong></p>
<ul>
<li>Organize or outsource Truck defensive/off-road, Lifting equipment operation and boat handling trainings</li>
<li>Set and monitor ICRC standards minimum requirement for in-house and outsourced trainings,</li>
<li>Acts as global administrator for Truck defensive/off-road, Lifting equipment operation and boat handling trainings. Register trainings and monitor certification</li>
</ul>
<p><strong>Diagnostic Tools</strong></p>
<ul>
<li>Keep the AFENG diagnostic tools inventory list up to date and makes sure all the diagnostic tools are registered, in working condition and updated properly.</li>
<li>Organize or outsource trainings for mechanics on all the diagnostic tools available in AFENG region and supervises their use.</li>
<li>Liaise and guide the delegations in the choice of purchase of diagnostics or specialized tools.</li>
</ul>
<p><strong>New technologies</strong></p>
<ul>
<li>Follows up the latest technologies in relation to vehicle fleet needs worldwide</li>
<li>Proposes processes and structural changes related to vehicle service when required.</li>
<li>Assume and organize implementing fleet environmental solutions and future vehicle innovations. (i.e. Hybrid / electric / solar).</li>
</ul>
<p><strong><u>ADDITIONAL DUTIES</u></strong></p>
<ul>
<li>Follows up on all work-related messages and correspondence with the relevant contacts and departments</li>
<li>Is aware of the delegation’s objectives and has a good knowledge of the Movement and other contacts relevant to the position</li>
<li>Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image</li>
<li>Takes responsibility for their own professional learning and development</li>
<li>The employee may be asked to perform duties and tasks not covered in this job description as well as to provide support to other departments when necessary</li>
</ul>
<ol >
<li><strong>Reporting</strong></li>
</ol>
<p>Writes visit reports after each support mission.</p>
<p>After each training, writes summary report with feedback and recommendations.</p>
<p>Provides contributions to technical reports when required.</p>
<ol >
<li value="2"><strong>Administration – Finance</strong></li>
</ol>
<p>Knows, applies and complies with all the administrative procedures linked to his work (financial procedures, time reporting, budget follow up …etc)</p>
<p>Keeps training files up to date at all times</p>
<ol >
<li value="3"><strong>Information</strong></li>
</ol>
<p>Informs his supervisor about dysfunctions in the daily work and report anything abnormal referring to a delegation to the RVFM / AM Fleet support technical manager</p>
<p>Has a proactive approach and participates to a constructive dialogue with the delegations (shares propositions, difficulties, experiences, constraints).</p>
<p><strong><u>PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED</u></strong></p>
<ul>
<li>Relevant Degree from a recognized university,</li>
<li>Mechanical and electrical engineering degree in industrial vehicle technology,</li>
<li>Minimum experience of 5 years as Industrial vehicle mechatronic, Lifting equipment and boats experience as an asset,</li>
<li>Experience in an international organization or NGO is an asset</li>
<li>Excellent command of written and spoken English <strong>(Knowledge of French is an asset),</strong></li>
<li>Advanced computer skills (Word, Excel, Power Point), with experience in asset management ERPs</li>
<li>Certificate of good conduct,</li>
<li>Valid truck driving license mandatory, forklift and/or boat certification is an asset,</li>
<li>Precise, rigorous with high sense of confidentiality and integrity,</li>
<li>Strong negotiation and communication skills,</li>
<li>High organizational and analytical skills,</li>
<li>Able to work efficiently under pressure with minimum supervision,</li>
<li>Independent with sense of responsibility and initiative,</li>
<li>Strong team leadership skills and supervision experience is an asset,</li>
<li>Able to develop and sustain a network of key contacts.</li>
<li>Expected to travel regularity in various countries</li>
</ul>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: 12<sup>th</sup> October 2026, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before 12<sup>th</sup> October midnight.</li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a cover letter and resume in English will be considered.</li>
<li>The salary range is between 1,725 – 2,041 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants.</strong> However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<p><strong>We encourage applications from people with disabilities.</strong> We are committed to providing an inclusive and accessible recruitment process and to creating a workplace where everyone can contribute and thrive.</p>
<p><h4>Our MENA Insurance practice</h4>
<p>Our MENA Insurance practice empowers some of the region’s largest insurance companies to solve their most complex business problems and transform their organizations.</p>
<p>You will have the opportunity to work alongside a dynamic, experienced team of individuals within the insurance practice. We want you to learn how to deliver impactful projects and solutions. You will also gain exposure to some of the biggest insurance companies in MENA and find out why our clients value our insights and experience.</p>
<h4>The opportunity</h4>
<p>EY Jordan is seeking an experienced manager to join its risk consulting practice. The successful candidate will lead advisory engagements across the insurance and financial services sectors, focusing on internal audit, insurance regulatory compliance, corporate governance, enterprise risk management (ERM), internal controls, and business continuity management.</p>
<h4>Key responsibilities</h4>
<strong>Client delivery</strong><br>
<li>Lead and manage advisory engagements across internal audit, insurance regulatory compliance, corporate governance, enterprise risk management, internal controls, and business continuity management.</li>
<li>Conduct governance, risk, and compliance reviews and identify opportunities for improvement.</li>
<li>Develop policies, frameworks, methodologies, and procedures aligned with regulatory requirements and industry best practices.</li>
<li>Facilitate workshops, interviews, and stakeholder discussions.</li>
<li>Prepare high-quality reports, presentations, and recommendations for senior management and boards.</li>
<li>Support clients in implementing governance, risk, and compliance enhancements.</li>
<li>Ensure engagement deliverables meet EY quality standards and client expectations.</li>
<br>
<strong>Project management</strong><br>
<li>Manage project plans, budgets, timelines, and resources.</li>
<li>Coordinate engagement teams and monitor progress against milestones.</li>
<li>Review work performed by team members and provide technical guidance.</li>
<li>Manage client communications and engagement governance.</li>
<li>Identify and escalate project risks and issues as appropriate.</li>
<li>Ensure timely delivery of project outcomes.</li>
<br>
<strong>Technical leadership</strong><br>
<li>Provide subject matter expertise in internal audit, insurance regulatory compliance, corporate governance, and enterprise risk management.</li>
<li>Stay current with emerging regulatory requirements and industry developments.</li>
<li>Support the development of methodologies, templates, and knowledge-sharing initiatives within the practice.</li>
<li>Contribute to maintaining EY’s technical excellence and quality standards.</li>
<h4>Skills and experience</h4>
<p>Strong knowledge of internal audit standards (IIA), insurance regulatory frameworks, corporate governance, enterprise risk management (COSO and ISO 31000), internal controls, compliance management, business continuity management, operational risk management, three lines model, and risk appetite frameworks.</p>
<h4>Qualifications</h4>
<li>Bachelor’s degree in accounting, finance, risk management, business administration, economics, actuarial science, or a related field.</li>
<li>Minimum 7–10 years of relevant professional experience.</li>
<li>Minimum 3 years of experience managing teams and client engagements.</li>
<li>Strong report writing, presentation, and stakeholder management skills.</li>
<li>Fluent in English and Arabic.</li>
<h4>Preferred professional certifications</h4>
<li>CIA</li>
<li>CFIRM / CMIRM</li>
<li>CRMA</li>
<li>CISA</li>
<li>CPA / ACCA</li>
<li>CFA</li>
<li>FRM</li>
<li>ISO 31000 certification</li></p><p></p>