Production Technician Jobs

<p><h4>Our MENA Insurance practice</h4> <p>Our MENA Insurance practice empowers some of the region’s largest insurance companies to solve their most complex business problems and transform their organizations.</p> <p>You will have the opportunity to work alongside a dynamic, experienced team of individuals within the insurance practice. We want you to learn how to deliver impactful projects and solutions. You will also gain exposure to some of the biggest insurance companies in MENA and find out why our clients value our insights and experience.</p> <h4>The opportunity</h4> <p>EY Jordan is seeking an experienced manager to join its risk consulting practice. The successful candidate will lead advisory engagements across the insurance and financial services sectors, focusing on internal audit, insurance regulatory compliance, corporate governance, enterprise risk management (ERM), internal controls, and business continuity management.</p> <h4>Key responsibilities</h4> <strong>Client delivery</strong><br> <li>Lead and manage advisory engagements across internal audit, insurance regulatory compliance, corporate governance, enterprise risk management, internal controls, and business continuity management.</li> <li>Conduct governance, risk, and compliance reviews and identify opportunities for improvement.</li> <li>Develop policies, frameworks, methodologies, and procedures aligned with regulatory requirements and industry best practices.</li> <li>Facilitate workshops, interviews, and stakeholder discussions.</li> <li>Prepare high-quality reports, presentations, and recommendations for senior management and boards.</li> <li>Support clients in implementing governance, risk, and compliance enhancements.</li> <li>Ensure engagement deliverables meet EY quality standards and client expectations.</li> <br> <strong>Project management</strong><br> <li>Manage project plans, budgets, timelines, and resources.</li> <li>Coordinate engagement teams and monitor progress against milestones.</li> <li>Review work performed by team members and provide technical guidance.</li> <li>Manage client communications and engagement governance.</li> <li>Identify and escalate project risks and issues as appropriate.</li> <li>Ensure timely delivery of project outcomes.</li> <br> <strong>Technical leadership</strong><br> <li>Provide subject matter expertise in internal audit, insurance regulatory compliance, corporate governance, and enterprise risk management.</li> <li>Stay current with emerging regulatory requirements and industry developments.</li> <li>Support the development of methodologies, templates, and knowledge-sharing initiatives within the practice.</li> <li>Contribute to maintaining EY’s technical excellence and quality standards.</li> <h4>Skills and experience</h4> <p>Strong knowledge of internal audit standards (IIA), insurance regulatory frameworks, corporate governance, enterprise risk management (COSO and ISO 31000), internal controls, compliance management, business continuity management, operational risk management, three lines model, and risk appetite frameworks.</p> <h4>Qualifications</h4> <li>Bachelor’s degree in accounting, finance, risk management, business administration, economics, actuarial science, or a related field.</li> <li>Minimum 7–10 years of relevant professional experience.</li> <li>Minimum 3 years of experience managing teams and client engagements.</li> <li>Strong report writing, presentation, and stakeholder management skills.</li> <li>Fluent in English and Arabic.</li> <h4>Preferred professional certifications</h4> <li>CIA</li> <li>CFIRM / CMIRM</li> <li>CRMA</li> <li>CISA</li> <li>CPA / ACCA</li> <li>CFA</li> <li>FRM</li> <li>ISO 31000 certification</li></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>A platform you can believe in: Immersive One is the leading cyber resilience solution across the globe.</strong></p><br><p><strong>Showcase the value of the Immersive One platform and secure the technical win alongside a team of the brightest minds in cybersecurity. At Immersive, we’re uniquely positioned to future-proof organizations against any cyber challenge. If that excites you, read on!!</strong></p><br><p>Immersive is the cyber proving ground for the AI enterprise. Through Immersive One, organizations can test whether people, AI-enabled workflows, cyber security teams, agents, and leaders can perform securely under realistic pressure, then turn that performance into evidence they can use to improve, benchmark, and report readiness.</p><br><p>Trusted by 30%+ of the Fortune 100 and ranked #1 in the Forrester Wave™ 2026, Immersive helps organizations prove AI can be adopted safely, teams can develop and defend at AI speed, leaders can lead through crisis, and AI agents can be validated before they are trusted in live workflows</p><br><p><strong>https://www.immersivelabs.com/why-immersive-labs</strong></p><br><p>We help the world’s biggest brands like Citi, Pfizer, Humana, and HSBC, protect their revenues and brand reputations.</p><br><p><br>Immersive was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than $180 million and been voted a Best place to work on multiple occasions!</p><br><p><u>https://www.immersivelabs.com/company/our-story</u></p><br><p><em>“The speed at which Immersive Labs produces technical content is hugely impressive, and this turnaround has helped get our teams ahead of the curve, giving them hands-on experience with serious vulnerabilities, in a secure environment, as soon as they emerge.”</em></p><br><p>Head of Global Cybersecurity Operations, HSBC</p><br><p><br><strong>Solutions Consultant - Jordan <br></strong>We’re looking for an experienced cybersecurity professional with a number of years experience across the entire customer lifecycle - from pre-sales to post-sales and professional services - to join our growing Customer Experience team as a <strong>Solutions Consultant </strong>based in Jordan covering the METNA &amp; APAC region. </p><br><p>The <strong>Scale Team</strong> at Immersive is a high-velocity engine that serves a large volume of customers and prospects through a fast, repeatable, digitally-led motion. As a Solution Consultant on the Scale Team, you'll own technical pre-sales and the first two months of onboarding across many accounts, and deliver one-to-many enablement that gets customers to value quickly and supports their migration to the Immersive One Core platform.</p><br><p>This is a role for someone who's energised by breadth, pace, and impact at scale — who'd rather run a sharp, repeatable motion across many customers than immerse deeply in a single account. You'll work as part of the Scale Team alongside our Inside Sales Reps and Customer Operations, turning qualified opportunities into demos, trials, onboardings, and adoption — fast!</p><br><strong>What You'll Do</strong><strong>Pre-sales demos and trials</strong><ul><li><p>Deliver product demonstrations built on the qualification Sales has completed, tailored quickly to the prospect's use case</p><br></li><li><p>Rank solution fit (Green / Yellow / Red / NA) to steer where Sales invests their time</p><br></li><li><p>Set up and run in-platform free trials, with one or two coaching sessions to guide prospects through the key features — proving value live, without bespoke success plans or post-POV reports</p><br></li><li><p>Answer technical questions and flag obvious blockers early</p><br></li><li><p>Maintain strong working knowledge of the Immersive platform and competitor technologies</p><br></li></ul><strong>Onboard new customers (first 60 days)</strong><ul><li><p>Run kick-off sessions and deliver a contained onboarding within a strict two-month window across a small number of meetings</p><br></li><li><p>Provide light-touch integration guidance — point customers to documentation and standard connectors, and route deeper technical needs to Support</p><br></li><li><p>Run month-one and month-two check-in and coaching sessions, with the digital academy as the core enablement engine</p><br></li></ul><strong>Drive adoption and migration at scale</strong><ul><li><p>Deliver one-to-many activities — webinars, workshops, and Cyber Digital Bootcamps — to drive adoption and value across the customer base</p><br></li><li><p>Support the phased migration of Standard customers to Immersive One Core, contributing to repeatable enablement content and self-serve resources</p><br></li><li><p>Re-engage on expansion when a signal appears, running the same light demo / trial-coaching motion for the expansion scope</p><br></li></ul><strong>Across everything</strong><ul><li><p>Partner closely with Inside Sales Reps and Customer Operations to keep the motion efficient</p><br></li><li><p>Serve as the voice of the customer to our product, content, and engineering teams to influence innovation</p><br></li><li><p>Stay informed of evolving threats, AI, trends, and new technologies</p><br></li></ul><strong>Sounds good? We’d love to hear from you if you have proven experience in the following areas, but don’t worry if you don’t hit each one exactly, although experience working within cybersecurity is essential:</strong><ul><li><p>2+ years in sales engineering, solutions consulting, technical onboarding, or a technical customer-facing role — ideally in a SaaS or cybersecurity environment</p><br></li><li><p>Comfortable working at high volume and pace, running repeatable motions across many accounts and keeping engagements within tight time boxes</p><br></li><li><p>You're a confident presenter to both technical and non-technical audiences, including one-to-many formats such as webinars and bootcamps</p><br></li><li><p>Able to qualify and prioritise quickly, and to communicate technical concepts in a clear, jargon-free way</p><br></li><li><p>Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development)</p><br></li><li><p>Knowledge of information security concepts, domains, compliance, and standards</p><br></li></ul><ul><li><p>Experience delivering onboarding, enablement, or one-to-many sessions at scale</p><br></li><li><p>Familiarity with product-led growth (PLG) or digitally-led customer motions</p><br></li><li><p>Hands-on experience with Windows &amp; Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), and public cloud environments would be useful but not essential</p><br><p><strong>Immersive’s growth has been fuelled by our values that underpin everything we do, here's how they relate to this role:</strong></p><br></li><li><p><strong>Driven</strong> - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to excellence.</p><br></li><li><p><strong>Inclusive</strong> - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive workplace.</p><br></li><li><p><strong>Customer Centric</strong> - We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers and partners expectations by crafting products, services and experience that surprise, delight and ensuring they feel valued and supported every day.</p><br></li><li><p><strong>One Team - </strong>We are a talented global team working together to achieve our vision. Central to our ethos, resilience means adapting and thriving in adversity. It guides our innovation, ensuring we and our clients are prepared for the future.</p><br></li></ul><p>If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated <u>interview process</u> page.</p><br><p><strong><br>As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:</strong></p><br><ul><li><p>Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and birthday half day</p><br></li><li><p>Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover,</p><br></li><li><p>Career and learning development through the platform and our ‘Learn Anything’ fund</p><br></li><li><p>Share in the companies success with share options, sales incentives and Recognition &amp; Rewards for doing great work and living our values and behaviours</p><br></li><li><p>Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working</p><br></li><li><p>We’re a sociable, tight-knit team with monthly socials, and sports clubs. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms</p><br></li><li><p>While this is a remote position, we do all meet in our EMEA HQ on a bi annual basis and regularly in person in region.</p><br></li></ul><p>Find out more about life at Immersive <u>https://careers.immersivelabs.com</u></p><br><p><strong>Cyber threats wait for no one and neither should you. Apply now!</strong></p><br><p><strong><br>If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated interview process page.</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>A dedicated coordinator is required to support department-wide resource, account and administrative coordination across Managed Services, Business Enablement and Transformation.<br> Support candidate sourcing and screening for department requirements.<br> Coordinate employment, onboarding and resource mobilisation activities.<br> Coordinate account and client-relationship follow-ups for the department.<br> Arrange weekly team meetings and client meetings.<br> Coordinate with project managers and technical managers on service-level reports and weekly presentations.<br> Coordinate department administrative requests, including leave requests, visa renewals and medical-related requirements.<br> Support business-analysis activities and perform QA/QC reviews.<br> Prepare presentations and management updates.<br> Coordinate engagement across all department teams Minimum two years of relevant experience.<br> Technical degree or relevant technical courses/certifications.<br> Business-analysis and QA/QC skills.<br> PowerPoint skills are an advantage.<br> Arabic is an advantage.<br> Able to work remotely and travel to the UAE when required.<br> Able to multitask, remain highly available, work under pressure and operate flexibly in an agile environment.<br> Available to join within two to three weeks.<br></span> </div>

<p>The GIZ Jordan Project <strong>“Improved Governance for the Support of Reform Projects in Jordan”</strong><strong> (PARtner II)</strong><strong>” </strong>is seeking to hire a&nbsp;“<strong>Public Administration Advisor</strong>”&nbsp;based in Jordan- for full-time base employment.</p> <p>The project&nbsp;“Improved Governance for the Support of Reform Projects in Jordan” (PARtner II)&nbsp;is commissioned by the German Federal Ministry for Economic Cooperation and Development (BMZ) and implemented from April 2026 to March 2030. The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH will implement the project on behalf of the German government, in partnership with the Prime Ministry of the Government of the Hashemite Kingdom of Jordan.</p> <p>The project builds on its predecessor “PARtner I” and enhances the capacities of the public administration in Jordan. Under the umbrella of the Public Sector Modernization Roadmap and the Economic Modernization Vision, it will continue to support the transformation of the public sector. Aiming at a more efficient, effective public administration which is responsive to citizens’ and businesses’ needs, as well as transparent, evidence-informed decision-making, this project delivers critical support to the wider Jordanian reform agenda.</p> <p><strong><u>Qualifications and specialist knowledge</u></strong></p> <ul> <li>University degree in Political Sciences, Public Administration, Economics, Social Sciences, Public Policy, or a comparable field​. An advanced degree is desirable.</li> <li>5 years of professional experience relevant to the duties.</li> <li>In-depth knowledge and practical experience in promoting innovation in the public sector, e.g. related to innovation structures, agile methods, innovation labs, or change management​.</li> <li>Experience in advising governmental institutions, ideally in the context of the ongoing Jordanian public administration reforms – particularly in the areas of service delivery modernization, human resource and organizational development, and quality management in the public sector​.</li> <li>Knowledge of up-to-date approaches to human resources development, including performance appraisal and competency development.​</li> <li>Practical experience in organizational development and in the planning and implementation of capacity development measures in the public sector​.</li> <li>Ability to strategically position reform and innovation topics within a development cooperation context.</li> <li>Strong ability to use ICT tools, and willingness to continuously upskill in the framework of GIZ’s further digitization.</li> <li>Proven ability to work in an intercultural context, ability to work in a politically sensitive context.</li> <li>Strong analytical and drafting skills.</li> <li>Excellent command of English and Arabic (spoken and written).</li> </ul> <p><strong><u>Main Responsibilities</u></strong>&nbsp;</p> <ul> <li>Lead the technical, content-related, and organizational implementation of all measures and activities of the Output “Public Service/Public Administration” &nbsp;independently, and in close coordination with external and internal stakeholders</li> <li>Provide technical and strategic advisory to governmental counterparts such as the Services and Public Administration Commission (SPAC), with a focus on SPAC’s extended mandate, organizational development, Human Resources management (performance management, competency-based recruitment, competency development), and innovation in the public sector in particular.​</li> <li>Identify needs, and plan and implement/steer relevant Capacity Development measures, in close cooperation with counterparts such as the Jordan Academy for Government Administration (JAGA).</li> <li>Identify international good practice, prepare lessons learnt, ensure institutional knowledge management, and promote technical exchange internally and externally.</li> <li>Provide support to, and lead independently where requested to, the project’s tasks related to monitoring, evaluation, accountability and learning, reporting, as well as communication and visibility​.</li> <li>Proactively establish and maintain contacts with stakeholders outside (e.g. governmental counterparts, experts and consultants, development partners and third parties) and within GIZ that are relevant to the implementation of the tasks.</li> <li>Provide strategic advisory to decision-makers on the positioning and thematic development of the development cooperation portfolio in the respective thematic area.</li> <li>Support the Head of Project and the other technical staff of the project in the implementation of all other areas of the project.</li> </ul> <p><em>The brief profile is not intended to provide a full and complete description.</em></p> <p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p> <p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p> <p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p> <p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p> <p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br><br>2026-07-08&amp;#xa;&amp;#xa;<p><b>Country:</b></p><br><br>Jordan&amp;#xa;&amp;#xa;<p><b>Location:</b></p><br><br>JO-AM-AMMAN-183 ~ 183 Saqra Complex A ~ ARMADA TWR, Armada Tower, Arar Mustafa Wahbi Al Tal St., 1st Floor, Office 204 (External Site)&amp;#xa;&amp;#xa;<p><b>Position Role Type:</b></p><br><br>Unspecified<br><br><p>The Pratt &amp; Whitney Customer Business organization has an exciting opportunity for a Field Service Representative (FSR) located at our Amman, Jordan field service office serving our customer Royal Jordanian and other regional customers. This position provides on-wing support for our customer and requires both technical expertise and the ability to build strong customer relationships. We are searching for a highly motivated and qualified individual to bolster the world class customer support we currently provide.</p><br><br><p>The position reports to the Customer Fleet Director, Middle East. This team interfaces with the customer powerplant engineering team, Customer Technical Service (CTS), and other responsible P&amp;W organizations to ensure customer operations are supported smoothly. This is accomplished by providing the customer with access to the right tools and organizations within Pratt &amp; Whitney for items such as engine troubleshooting, warranty claims, spare parts and repairs, spare engine allocations, MRO shops, and sales. The FSR also is the point of contact for internal departments to understand what is happening with the customer, using P&amp;W tools daily such as Engine Wise Connect, EData+, and MS Dynamics.</p><br><br><br><p><b>Key responsibilities: </b></p><br><br><p><i><u>Technical in nature</u></i></p><br><br><ul><li>Provide the assigned customer(s) with technical and operational program support for various engine groups. This individual will be responsible for coordinating and managing on-wing operational issues, customer concerns, and provide 24-hour comprehensive technical support and customer assistance. A solid working knowledge of aviation gas turbine engines, along with troubleshooting expertise, are the key responsibilities.</li><li>Team player, able to take and give direction to expeditiously solve Customer issues</li><li>Effectively communicate in real time, both clearly and concisely, and in all forms</li><li>Ability to collaborate with other Field Representatives to advance solutions</li><li>Contributes to the business by applying knowledge and skills in multiple functional areas</li><li>The individual is expected to always “go beyond”, as PW customers depend on this level of service to achieve mutual success</li></ul><p><i><u>Customer relationship</u></i></p><br><br><ul><li>Operator’s first contact to address all technical and business concerns. The individual must be able to work with a full spectrum of an airline company’s staff, interfacing frequently with all customer employees, from Executives to Line Technicians. The individual should be comfortable representing Pratt &amp; Whitney at key customer meetings.</li></ul><p><i><u>Ability to work independently</u></i></p><br><br><ul><li>This position requires 24/7 accessibility for the customer and will rely heavily on troubleshooting abilities with minimal supervision. Candidate must also collaborate with the P&amp;W Hartford CFTs, CTS, and P&amp;W colleagues to provide real time information to understand fleet risk. A successful candidate for this role needs to maintain a positive, empathetic, and engaging professional attitude toward customers and colleagues always.</li></ul><br><p><b><u>Experience/Qualifications</u></b></p><br><br><p><i><u>Basic Qualifications:</u></i></p><br><br><ul><li>Demonstrated technical proficiency with jet engine technical data</li><li>Associate’s degree in aviation related field, with aminimum 7 years of experience with commercial / military aircraft engines and directly working with / for airline customers, OR</li><li>Bachelor’s degree in engineering or aviation related field or equivalent, with a minimum of 5 years of experience with maintaining commercial / military aircraft engines and directly working with/for airline customers,&nbsp;OR</li><li>A master’s degree with 3 years of experience with maintaining commercial aircraft engines and directly working with / for airline customers</li><li>Experience in an external facing role</li><li>Demonstrated written and verbal communication skills</li></ul><p><i><u>Preferred Qualifications a plus: </u></i></p><br><br><ul><li>Familiarity with Airbus A320 aircraft manuals and OEM engine manuals</li><li>Familiarity with P&amp;W Geared Turbofan engine</li><li>Previously held part 147 aviation maintenance A&amp;P license or similar aircraft engine mechanic experience</li></ul><br><p>This position is located onsite at a P&amp;W customer location. The candidate must be Jordanian national and not requiring any work authorization. Travel up to 20%. After hours onsite support may be required to support airline maintenance windows. The FSR is typically on call outside of core business hours with the support of P&amp;W help desk, CTS, and the Customer Fleet Director.</p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p>Click on this link to read the Policy and Terms</p><br><br><br><br><p><span><i>RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. </i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>

<p><br></p><p>The Role</p><p>As a part-time Security Analyst, you ll own the recurring security, governance and compliance work that keeps wi-Q s certifications strong and our platform trustworthy as we scale. This is a half-time role, working alongside our Engineering and DevOps teams and our senior security leadership. This isn t a helpdesk role and it isn t a 24/7 monitoring desk. You ll be the driving force behind our ISO 27001, PCI DSS and Cyber Essentials Plus programmes, keeping our controls running like clockwork and our evidence audit-ready. It s proactive, autonomous work with a direct impact on the certifications we hold and the enterprise trust we earn.</p><p>Key Responsibilities</p><ul><li>Identity and access governance: oversee access and privileged-access reviews, and help keep our identity and credential management robust as the business grows.</li><li>Third-party and supplier security: run our supplier security review programme and maintain the compliance evidence our certifications and enterprise customers require.</li><li>Customer and enterprise assurance: support our sales and account teams by completing security questionnaires and responding to customer due diligence.</li><li>Vulnerability and patch assurance: oversee vulnerability management, making sure findings are prioritised and driven through to resolution.</li><li>Secure-by-design: review new features and changes (including AI functionality) for security and data-protection impact before release, helping embed secure-by-design across product and engineering.</li><li>Compliance operations: help maintain and evidence our ISO 27001, PCI DSS and Cyber Essentials Plus certifications, and keep us ahead of relevant regulatory change.</li><li>Risk management: carry out security risk assessments and help maintain our risk register, working with teams across the business to manage and reduce risk.</li><li>Security awareness and training: coordinate our security awareness programme and support secure-development training across the team.</li><li>Resilience and incident readiness: support our incident-response exercises, business continuity and backup assurance.</li><li>Documentation and governance: help keep our security policies and documentation accurate, relevant and aligned with how we operate.</li><li>Data protection: support our data-protection obligations, including day-to-day data-handling practices and our responsibilities under GDPR.</li><li>Reporting: provide leadership with clear visibility of our security and compliance posture, flagging risks early.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Hands-on experience running ISO 27001 ISMS operations and PCI DSS compliance, ideally in a SaaS or technology environment.</li><li>A relevant qualification: ISO 27001 Lead Implementer is the strongest signal for this role (Lead Auditor a bonus), alongside something like CRISC or CompTIA Security+ at mid level, and PCIP for the PCI-specific work.</li><li>Familiarity with Cyber Essentials Plus, access recertification, supplier security reviews and evidence collection.</li><li>A self-starter who works autonomously, chases things to closure, and enjoys turning ad hoc controls into scheduled, evidenced ones.</li><li>A clear communicator who can work well with engineers, HR and an external virtual CISO.</li><li>A pragmatic, data-driven mindset: you care about the control actually working, not just the paperwork looking right.</li><li>Desirable: exposure to GDPR and data-protection operations, GRC tooling, and cloud environments.</li></ul>

<p><strong>Terms of Reference: DG Program Lead</strong></p> <p>About Development Gateway and the Early Grade Education Activity (EGEA)<br> Development Gateway: An IREX Venture (DG) is an international non-profit organization with<br> approximately 80 team members based in more than 10 countries worldwide. By leveraging the<br> combination of programmatic and IT developer capacity and skills within DG, over the last 20<br> years we have researched data ecosystems, built digital tools to support those data ecosystems,<br> and advised on data strategy and digital transformation to strengthen decision-making,<br> transparency, and service delivery.</p> <p><br> DG is one of several consortium partners, led by IREX, implementing the Early Grade<br> Education Activity (EGEA, also known as ‘ASAS’) program in Jordan between 2023-2028,<br> funded by the U.S. Department of State. As a large-scale development program, ASAS is a<br> complex, high-paced and outcome-oriented initiative. The consortium itself comprises well over<br> 50 individuals working on the program at any given time (based both in Jordan and abroad).<br> From DG’s side alone, there are likely to be approximately 8-10 personnel supporting<br> implementation at any given time, with at least 3 staff based in Amman including the Program<br> Lead.</p> <p><br> The overarching objective of ASAS is to improve the quality of early grades (K-G3) education<br> outcomes for children in Jordan. The program aims to achieve this objective by supporting the<br> education of student teachers while they are still at university (pre-service teachers), and also by<br> supporting early grades students and teachers (in-service teachers).</p> <p><br> DG’s role within the consortium is focused on enhancing data use among various systems and<br> data sources in Jordan’s education sector. DG will enhance user-centered digital solutions to<br> support local actors in mapping the data landscape and improving data systems’ utility and<br> interoperability. DG will also work with various actors in Jordan to support the digitization of<br> institutional data systems, including quality assurance processes and assessment where needs<br> are identified. Lastly, DG will also support integration and alignment of the national AI policy<br> into the education sector by conducting a series of AI readiness diagnostics and sandboxing<br> exercises at the Ministry of Education (MoE) and University level to explore the feasibility of<br> integrating automation safely and effectively into key functions.</p> <p><strong>Job description</strong><br> This is an exciting opportunity for someone who, through substantial experience in the<br> education and/or digital sectors in Jordan, has developed strong strategic skills. We are looking<br> for a senior professional based in Amman who is equally comfortable working on big picture<br> strategic issues and complex technical details. Someone who brings deep subject-matter<br> expertise in education and/or digital policy in Jordan while operating seamlessly in an advisory<br> capacity to steer complex conversations, build multi-stakeholder consensus, and align technical<br> work with overarching program objectives.</p> <p><br> As our program lead in Jordan, you will serve in a pivotal leadership capacity, managing DG’s<br> arm of the ASAS program, bridging relationships both within the consortium and with external<br> partners, strategic positioning, and technical execution. You will guide and mentor technical<br> experts across both DG and IREX, ensuring diverse technical perspectives remain tightly<br> focused, complementary, and directly linked to project goals.</p> <p><br> You will report to DG’s Deputy Director of Programs (based in the UK) while working in close<br> daily alignment with Jordan country leadership and consortium partners. The role is embedded<br> within the ASAS project office in Amman, Jordan, where you will regularly work alongside 30+<br> Jordan-based staff to ensure complete strategic and operational synergy.</p> <p><br> At DG, we are a creative, dynamic, and globally distributed team that values hard work,<br> innovative thinking, proactive problem-solving, and a strong sense of humor. We are seeking an<br> exceptional interlocutor and leader to serve as our primary strategic representative for the ASAS<br> program in Amman.</p> <p><strong>The work you get to do</strong></p> <p><em>Project management and delivery</em></p> <p>● Lead day-to-day management of DG’s activities under ASAS in Jordan, ensuring timelines, deliverables, and budgets are met.</p> <p>● Develop, maintain, and update work plans, activity trackers, and budgets in close coordination with the Senior Program Coordinator.</p> <p>● Ensure timely submission of programmatic reporting (quarterly and annual), coordinating across DG staff and partners. ● Coordinate weekly internal check-ins and quarterly meetings, ensuring smooth flow of information and accountability across teams.</p> <p>● Identify gaps in capacity or expertise and flag the need for consultant support or additional hiring.</p> <p>● Keep a strategic eye on progress, adjusting direction as needed to reflect new priorities or contextual realities.</p> <p>● Support set-up and management of additional DG programs in Jordan or the broader MENA region as required.&nbsp;</p> <p><em>Strategic advisory &amp; oversight </em></p> <p>● Maintain a strategic view across all DG-led workstreams within ASAS, focusing on future opportunities and risks, and considering the impact on programming and recommending adjustments accordingly.</p> <p>● Take a proactive approach to leadership, continuously critically assessing progress to foresee institutional shifts and plan strategically, while remaining comfortable diving deep into technical and operational details when bottlenecks arise. ● Identify emerging political, institutional, and technical risks early, framing proactive solutions and adjusting program direction to mirror shifting contextual realities.</p> <p>● Provide analytical inputs into, and undertake quality review of, external-facing knowledge products, publications, briefs and blogs.</p> <p>● Contribute expertise to relevant business development opportunities in Jordan, across the MENA region, and in your areas of strategic expertise as needed.&nbsp;</p> <p><em>Stakeholder convening &amp; steering </em></p> <p>● Act as a primary facilitator to convene working groups, structure strategic dialogues, and steer technical discussions toward actionable, high-impact outcomes.</p> <p>● Drive relationships with government counterparts (such as the Ministry of Education and Queen Rania Center) and partner university leadership to align digital and data initiatives with national policies</p> <p>● Represent DG and present ASAS’s impact at external events, potentially internationally, as required. Partnership building and maintenance</p> <p>● Serve as DG’s embedded lead within the IREX-hosted ASAS office in Amman, Jordan, contributing to office culture and ensuring DG’s work is fully-integrated and aligned with other consortium partners.</p> <p>● Mentor and guide technical experts from both DG and IREX, fostering collaborative, complementary working&nbsp;relationships across organizational lines and steering experts toward shared objectives.</p> <p><em>Partnership building and maintenance</em></p> <p><br> ● Serve as DG’s embedded lead within the IREX-hosted ASAS office in Amman, Jordan,<br> contributing to office culture and ensuring DG’s work is fully-integrated and aligned<br> with other consortium partners.</p> <p><br> ● Mentor and guide technical experts from both DG and IREX, fostering collaborative,<br> complementary working relationships across organizational lines and steering experts<br> toward shared objectives.</p> <p><br> ● Represent DG externally in meetings and contribute to external communications content<br> for the program.</p> <p><br> ● Following IREX’s lead, engage with Jordan’s MoE (e.g., Queen Rania Center,<br> Examination and Testing Department, Planning and Statistics Department) and other<br> key government and university stakeholders on project activities; maintain proactive,<br> transparent communication to build trust.</p> <p>● Other duties as assigned.&nbsp;</p> <p><strong>Qualifications and experience requirements</strong><br> ● Experience: 8+ years of experience working in complex, multi-stakeholder<br> environments, with a proven track record of managing high-level institutional<br> relationships.<br> ● Government &amp; Sector Expertise: Demonstrable experience building strategic<br> relationships with government stakeholders in Jordan (particularly the Ministry of<br> Education or related entities), alongside deep domain experience in digital policy, data<br> ecosystems, or early grade education.<br> ● Language &amp; Communication: Professional fluency in written and spoken Arabic and<br> English, with superior communication and diplomacy skills.<br> ● Education: Bachelor’s degree in Public Policy, Education, Information Systems, STEM,<br> or a related discipline required.<br> ● Adaptability: Willing and able to support DG priorities in Jordan and MENA beyond<br> ASAS as required, including pot</p> <p><strong>Preferred (desirable) qualifications</strong><br> ● Master’s degree in education, public policy, or a tech-related discipline.<br> ● Experience designing and/or conducting qualitative research and assessments and<br> trainings.<br> ● Demonstrable AI policy/AI in education experience.<br> ● International experience.</p> <p><br> <strong>Position Details</strong></p> <p><br> This is a full-time staff position (not consultancy), embedded in the ASAS office in Amman.<br> The role is expected to run for the life of the program (3 years), pending annual performance<br> reviews. The expected annual salary range is USD 55,000–69,000, depending on relevant<br> experience.</p> <p>Link to apply: https://development-gateway.breezy.hr/p/a7ad5a02d36b-dg-program-lead</p> <p>&nbsp;</p> <p>&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced Network Manager to lead the design, implementation, security, and continuous improvement of our enterprise network infrastructure.<br> The successful candidate will oversee network operations, drive infrastructure projects, ensure regulatory compliance, and lead a team responsible for delivering secure, reliable, and high-performing network services that support the bank's business objectives.<br> Key Responsibilities Oversees the design, development, installation, and configuration of networks (VPN / Wi-Fi / WAN / LAN) based on business requirements, evaluates new solutions, and provides recommendations regarding network upgrades or expansions.<br> Leads the technical team in network expansion projects, network development or replacement initiatives, and the implementation of new systems, ensuring project completion within the defined timeline.<br> Manages and supervises troubleshooting and network issue resolution with the internal team and external support companies, ensuring service continuity.<br> Ensures that all issues and solutions are properly documented in the bank's incident management system.<br> Proactively prevents failures through regular maintenance and performance monitoring of network devices.<br> Monitors contracts related to network equipment maintenance, communication line agreements, and licenses for network systems and devices, ensuring full compliance with contract terms and timely renewals.<br> Supervises the backup processes for configurations and data related to network devices, ensuring data integrity and availability to safeguard the bank’s rights and maintain continuity under all circumstances.<br> Documents and regularly updates the network architecture and associated systems.<br> Participates in or supervises the team in testing and activating the disaster recovery site at Bank of Jordan to ensure business continuity.<br> Oversees the configuration and integration of network lines related to the call center, in accordance with established procedures and instructions.<br> Implements and ensures compliance with the PCI DSS standard on all network and security devices, ensuring the bank’s adherence to regulatory requirements.<br> Implements and ensures the enforcement of security policies to protect the internal and external network from breaches and cyberattacks.<br> Performs daily tasks in accordance with approved policies and procedures, and within the scope of granted authorities.<br> Supervises and follows up on network monitoring systems, ensuring their optimal performance and the timely updating of monitoring tools and devices.<br> Provides technical, training, and consulting support to other teams, helping stakeholders resolve their issues efficiently.<br> Ensures daily operations run smoothly in alignment with approved policies, procedures, and authorized limits.<br> Acts as a primary or backup member in the bank's business continuity and emergency teams, performing all required tasks to minimize the impact of crises and restore operations promptly.<br> Bachelor’s degree in Network Engineering, Computer Engineering, or any related field.<br> Holder of at least one certification in the following areas: Routing &amp; Switching Firewalls Web Application Firewall (WAF) Wi-Fi Voice Systems Minimum of 8 years of practical experience in relevant job functions.<br> Proficiency in English, both spoken and written.<br> Strong computer literacy and ability to work with applied systems.<br> Supervisory and managerial skills.<br> Analytical thinking skills.<br> Ability to motivate and work as part of a team.<br> Thorough knowledge of internal and external policies and procedures that govern the work, including their updates.<br> Strong communication and interpersonal skills.<br> Ability to work under pressure.<br> Strong planning and organizational abilities.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced IAM Senior Consultant with strong expertise in Identity &amp; Access Management (IAM) and hands-on experience with SailPoint solutions.<br> The role will be responsible for implementing, managing, and supporting IAM solutions in an enterprise environment.<br> Key Responsibilities Design, implement, and support IAM solutions using SailPoint.<br> Manage user identities, access rights, roles, and permissions .<br> Configure and maintain SailPoint IdentityIQ .<br> Support identity lifecycle management, including joiner, mover, and leaver processes.<br> Implement and manage access certification and access governance processes.<br> Troubleshoot IAM issues and provide technical support.<br> Work with business and technical teams to define access requirements.<br> Support IAM integrations with enterprise applications and directories.<br> Ensure IAM solutions follow security and compliance requirements.<br> Prepare technical documentation and support project implementation.<br> 6+ years of experience in IAM / Identity &amp; Access Management.<br> Strong hands-on experience with SailPoint IdentityIQ .<br> Experience in identity lifecycle management and access governance .<br> Good understanding of authentication, authorization, roles, and access controls.<br> Experience working with enterprise applications and directories.<br> Strong troubleshooting and problem-solving skills.<br> Good communication and stakeholder-management skills.<br> Nice to Have Experience with other IGA/IAM products .<br> SailPoint certifications.<br> Experience with enterprise IAM implementation projects.<br> Key Skills: IAM | SailPoint | IdentityIQ | IGA | Identity Governance | Access Management | Identity Lifecycle | Access Certification</span> </div>

<p><h4>Role overview</h4> <p>We are seeking a customer-facing infrastructure professional to provide end-to-end operational support, technical guidance, and service coordination. The ideal candidate will combine strong hands-on technical expertise with excellent stakeholder management to ensure high availability, proactive risk mitigation, and exceptional customer service.</p> <h4>Key responsibilities</h4> <li>Act as the primary technical contact for customer operational issues, escalations, and service reviews.</li> <li>Manage and support infrastructure including storage, compute, SAN, and backup platforms.</li> <li>Monitor infrastructure health, performance, capacity, and lifecycle, providing proactive recommendations and risk mitigation.</li> <li>Plan and coordinate hardware/software upgrades and change activities.</li> <li>Coordinate field services, work orders, engineer dispatch, spare parts, and partner activities.</li> <li>Deliver regular reports on asset health, incidents, capacity, and service improvements.</li> <li>Build strong customer relationships while ensuring SLA compliance and continuous service optimization.</li> <h4>Requirements</h4> <li>5+ years of experience in infrastructure support, storage engineering, or technical account management.</li> <li>Strong hands-on experience with Dell technologies: <br> <strong>Storage:</strong> PowerStore, PowerMax, Unity, PowerScale, ECS, Data Domain<br> <strong>Compute:</strong> Dell PowerEdge Servers, MX Platform<br> <strong>SAN:</strong> Connectrix, Brocade</li> <li>Good understanding of SAN/NAS/Object Storage, VMware, networking fundamentals, performance monitoring, capacity planning, and infrastructure troubleshooting.</li> <li>Knowledge of ITIL processes (Incident, Problem, and Change Management).</li> <li>Excellent communication, stakeholder management, and customer-facing skills.</li> <li>Dell certifications are a plus.</li></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The incumbent will support Agile delivery, product backlog management, quality assurance, vendor performance monitoring, project documentation, and progress reporting.<br> Work Location<br>HQA<br> Expected duration<br>12 months<br> Duties and Responsibilities<br>Scope of work The Business Analyst will serve as the primary link between healthcare stakeholders, the EMR vendor, and internal technical teams to ensure the successful delivery of the Electronic Medical Records (EMR) system. The role is responsible for eliciting, analyzing, documenting, and validating business, clinical, and functional requirements; conducting business process analysis and Fit-Gap assessments; developing functional specifications and other product documentation; and ensuring that proposed solutions align with UNRWA’s operational and clinical workflows. The Business Analyst will also support solution design, review system configurations, coordinate business validation activities, including System Integration Testing (SIT) and User Acceptance Testing (UAT), and facilitate the resolution of functional issues. Throughout the project lifecycle, the incumbent will work collaboratively with stakeholders to ensure that business needs are accurately translated into high-quality, user-centered digital health solutions that support UNRWA’s strategic objectives. Specific Outputs/Tasks include but not limited to: Key Responsibilities 5.1 Business and Technical Requirements • Engage healthcare professionals, business users, technical teams, and other stakeholders to elicit, analyze, validate, and document business, clinical, operational, and technical requirements. • Translate business and clinical requirements into functional specifications, system requirements, user stories, use cases, process flows, and acceptance criteria. • Ensure that requirements are clear, complete, feasible, testable, prioritized, and aligned with the EMR project objectives. • Maintain requirements traceability from initial identification through development, testing, acceptance, and implementation. • Analyze current clinical and administrative workflows and recommend improvements, standardization, and process optimization. • Identify and document functional gaps, dependencies, assumptions, constraints, and non-functional requirements, including performance, security, availability, usability, and interoperability. 2.2 Agile and Product Backlog Management • Support the Product Lead/Product Owner in establishing, maintaining, and prioritizing the EMR product backlog. • Develop and refine user stories, acceptance criteria, technical tasks, and backlog items in collaboration with business users, technical teams, and the vendor. • Ensure backlog items meet agreed readiness criteria before being included in a sprint. • Facilitate or support Agile/Scrum events, including backlog refinement, sprint planning, daily coordination meetings, sprint reviews, demonstrations, and retrospectives. • Monitor sprint commitments, deliverables, dependencies, impediments, and completion against agreed acceptance criteria. • Support the Product Lead in reviewing and accepting completed backlog items and identifying items requiring rework. • Ensure that sprint outcomes, decisions, action points, and lessons learned are properly documented and followed up. 2.3 System Development Lifecycle • Apply sound knowledge of the full system development lifecycle, including discovery, requirements analysis, solution design, development, integration, testing, deployment, stabilization, and post-implementation support. • Review solution designs and technical specifications to confirm alignment with approved business requirements. • Support change-control processes by assessing the business, technical, schedule, and resource implications of proposed changes. • Coordinate requirements clarification between stakeholders and the vendor throughout the development lifecycle. • Identify delivery risks, gaps, and inconsistencies at an early stage and escalate them to project management with recommended actions. 2.4 Vendor and Deliverables Management • Serve as a key coordination point between the EMR project team and the vendor for requirements, deliverables, testing, and implementation activities. • Review vendor deliverables against contractual requirements, approved specifications, user stories, acceptance criteria, and the agreed implementation plan. • Track vendor commitments, deliverables, action items, defects, dependencies, and due dates. • Participate in vendor meetings, technical discussions, demonstrations, sprint reviews, and deliverable-acceptance activities. • Identify deviations from approved requirements, quality standards, or delivery timelines and support their resolution and escalation. • Maintain clear records of vendor decisions, clarifications, commitments, and outstanding actions. 2.5 Integration and Data Migration • Support the analysis and documentation of integration requirements between the EMR and relevant corporate, clinical, laboratory, reporting, and administrative systems. • Document interface requirements, data flows, data ownership, business rules, field mappings, validation rules, and error-handling requirements. • Collaborate with technical teams and the vendor to ensure secure, reliable, and accurate data exchange. • Support data migration planning, including data mapping, cleansing rules, validation criteria, reconciliation, and migration testing. • Participate in the validation of migrated data and integrated workflows to confirm completeness, accuracy, and usability. 2.6 Testing and Quality Assurance • Develop and maintain test strategies, test plans, test scenarios, test cases, test scripts, and expected results based on approved requirements and acceptance criteria. • Coordinate and support functional testing, integration testing, regression testing, system testing, and user acceptance testing. • Work with healthcare professionals and business users to prepare and execute user acceptance testing. • Record, classify, prioritize, and track defects through resolution, retesting, and closure. • Collaborate with quality assurance teams and the vendor to ensure that the EMR meets functional, clinical, technical, usability, and performance requirements. • Maintain traceability between requirements, test cases, defects, and acceptance decisions. • Support the preparation of test completion reports and recommendations for release readiness and production deployment. 2.7 Implementation, Training, and User Adoption • Support implementation, pilot, rollout, stabilization, and post-go-live activities. • Assess implementation readiness and identify operational, technical, training, and change-management gaps. • Develop user guides, standard operating procedures, training materials, quick-reference guides, and other user-support documentation. • Support or conduct training sessions for end users, super users, and system administrators, as applicable. • Gather and analyze end-user feedback and recommend corrective actions and system improvements. • Provide functional support during implementation and facilitate the timely resolution of user concerns and system issues. • Support adoption monitoring and document lessons learned from pilot and rollout activities. 2.8 User Experience and Usability • Collaborate with UX/UI designers, healthcare professionals, and the vendor to ensure that system interfaces support efficient and intuitive clinical workflows. • Review wireframes, prototypes, and system demonstrations against approved requirements and usability principles. • Facilitate user-feedback sessions and document recommendations for improving system usability, accessibility, and workflow efficiency. • Ensure that approved UX/UI decisions are reflected in the backlog and traced through development and testing. 2.9 Project Reporting and Documentation • Prepare and maintain project documentation, including requirements specifications, process maps, user stories, acceptance criteria, decision logs, meeting minutes, action trackers, test reports, and implementation records. • Support the preparation of weekly, monthly, management, donor, and governance reports. • Monitor and report on backlog status, sprint progress, vendor deliverables, testing progress, defects, risks, issues, dependencies, and milestones. • Maintain project risks, issues, assumptions, dependencies, and decision logs, and follow up on agreed mitigation actions. • Prepare presentation materials, dashboards, status summaries, and decision papers for project governance bodies and management. • Ensure that project documentation is accurate, current, properly version-controlled, and stored in the designated repository.<br> Qualifications/special skills<br>Bachelor's Degree in computer science, information systems, software engineering, health informatics, business information technology, or a related field. Professional certification in business analysis, Agile/Scrum, product ownership, project management, or software testing is highly desirable. Scrum Product Owner, Scrum Master, PMI-PBA, CBAP, PRINCE2, PMP, or equivalent certification would be an asset. Minimum seven (6) years of relevant professional experience. • Relevant professional experience in technical business analysis, digital transformation, software implementation, or information systems projects. • Demonstrated hands-on experience across the system development lifecycle. • Strong practical experience with Agile/Scrum delivery and product backlog management. • Proven experience developing user stories, acceptance criteria, functional specifications, process flows, and test cases. • Experience facilitating backlog refinement, sprint planning, sprint reviews, demonstrations, and retrospectives. • Experience coordinating vendors and reviewing vendor deliverables against agreed requirements and acceptance criteria. • Practical experience in system testing, defect management, quality assurance, and user acceptance testing. • Experience with system integrations, APIs, data mapping, or data migration is highly desirable. • Experience in EMR, healthcare information systems, or other complex enterprise systems is strongly preferred. • Experience preparing management reports, project documentation, presentations, and governance materials.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 1,190.44 for every fully completed month. • The duration of the Contract is for 12 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the Senior Project Manager (Health Info Sys).<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Jeeny Jeeny is a mobile application that eases daily commuting and transportation.<br> Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions.<br> At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.<br> About the Role As an Operations Executive at Jeeny, you will be key to growing our business-to-business fleet.<br> Conduct on-boarding and ongoing training for operations teams, dispatchers, and drivers on operational processes, and Partner closely with Sales, Account Management, Driver Operations, Product, Customer Support, and Finance teams to ensure successful onboarding, seamless service delivery, and continuous account growth.<br> If you are an exceptional operations person who loves identifying new business opportunities, this role is built for you.<br> Key Responsibilities: Capacity Planning: Forecast demand and plan driver supply, fleet allocation, shift structures, and operational coverage to ensure service levels are consistently met.<br> Team Management: Support the B2B Operations team, fostering a high-performance culture focused on execution, accountability, and continuous improvement.<br> Training Sessions: Conduct on-boarding and ongoing training for operations teams, dispatchers, and drivers on operational processes, service standards, and SOP compliance.<br> Perform regular quality audits and spot checks.<br> Quality &amp; Service Excellence: Ensure accurate customer account configurations, ride scheduling, pricing, service availability, and operational data.<br> Monitor service quality and proactively resolve operational issues.<br> Customer &amp; Cross-Functional Collaboration: Partner closely with Sales, Account Management, Driver Operations, Product, Customer Support, and Finance teams to ensure successful on-boarding, seamless service delivery, and continuous account growth.<br> Operational Reporting: Track and analyse KPIs, prepare performance reports, identify trends, and recommend data-driven initiatives to improve operational efficiency and customer experience.<br> Vendor &amp; Fleet Management: Coordinate with fleet partners and drivers to ensure sufficient vehicle availability, compliance with operational standards, and consistent service quality.<br> Conduct Interviews: Lead the end-to-end hiring process for the B2B Operations team, including interviewing, on-boarding, and performance management.<br> Why Join Jeeny?<br> Be part of one of the leading mobility platforms in the region.<br> Work in a dynamic and collaborative environment.<br> Opportunity to lead impactful finance initiatives and process improvements.<br> Career growth and professional development opportunities.<br> A minimum of 2-4 years of experience in mobility, ride-hailing, logistics, transportation, or B2B operations.<br> Proficiency in English is essential.<br> Arabic is highly preferred.<br> Analytical Mindset: Strong ability to analyze operational data, identify trends, and make data-driven decisions to improve performance.<br> Leadership Skills: Proven experience leading operational teams with a structured, solution-oriented approach.<br> Technical Proficiency: Comfortable using operational dashboards, Excel/Google Sheets, CRM systems, and reporting tools.<br> SQL knowledge is a plus.<br> Problem-Solving Skills: Ability to identify operational challenges, prioritize effectively, and implement scalable solutions.<br> Stakeholder Management: Excellent communication skills with the ability to manage corporate clients, fleet partners, and cross-functional teams.<br> Operational Excellence: Strong understanding of service-level agreements (SLAs), dispatch operations, route optimisation, and ride fulfilment.<br> Agility &amp; Adaptability: Comfortable working in a fast-paced environment, managing multiple priorities, and responding quickly to changing business needs.<br></span> </div>

<p><h4>About Maqsam:</h4> <p>Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p> <h4>Your opportunity:</h4> <p>We are seeking a backend software engineer to join our innovative team at Maqsam. This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment. You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions.</p> <p>In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product’s capabilities.</p> <h4>Your top responsibilities:</h4> <ul> <li>Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality.</li> <li>Debug and troubleshoot complex software issues in a high-availability environment.</li> <li>Optimize system performance through rigorous testing and code refinement.</li> <li>Collaborate with cross-functional teams to integrate new technologies and frameworks.</li> <li>Conduct code reviews to ensure code quality and implementation of best practices.</li> <li>Document development processes, code changes, and other critical information accurately.</li> <li>Participate in the design and architecture decisions of our internal systems and databases.</li> <li>Support junior software engineers and participate in ramping up new joiners.</li> </ul> <h4>What we expect from you:</h4> <ul> <li>Experience with backend or full-stack web development is a must, focusing on scalable and robust system design.</li> <li>Proven ability in writing high-quality, readable, and scalable code.</li> <li>Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.</li> <li>Experience with relational databases and their integration into systems.</li> <li>Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.</li> <li>Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.</li> <li>Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.</li> </ul> <h4>Additional information:</h4> <ul> <li>3-5 years of experience in backend or full-stack web development.</li> <li>Excellent problem-solving and analytical skills.</li> <li>Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.</li> <li>A commitment to continuous professional development and eagerness to learn new technologies.</li> <li>A degree in computer science, engineering, or a related field is preferred.</li> <li>Experience in mobile development is a plus.</li> <li>Experience working on VoIP-related projects is a plus.</li> <li>Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.</li> </ul> <h4>What we provide:</h4> <ul> <li>Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:</li> <li>A collaborative and friendly environment.</li> <li>Personal and professional growth: opportunities to learn and become a world-class professional.</li> <li>Fair compensation: we value your contribution.</li> <li>Transparency: a culture that thrives on open communication.</li> <li>Benefits: first-class health insurance, and more.</li> <li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li> </ul></p><p></p>

<p><h4>About Noema Consulting</h4> <p>Noema stands as a reliable partner, delivering cutting-edge IT solutions and outstanding service to organizations across diverse industries, with a special emphasis on banking. Leveraging deep expertise in digital transformation, data analytics & AI, SAP solutions, and quality assurance & support, Noema empowers clients to streamline processes, make smarter decisions, and drive sustainable business growth at an accelerated pace.</p> <h4>The role</h4> <p>The Senior SAP CDS Consultant supports SAP Analytics Cloud initiatives by designing, developing, and optimizing robust CDS views and data models that enable accurate, efficient, and scalable reporting and analytics. The role involves translating business and technical requirements into high-quality SAP data solutions, ensuring data reliability, performance, and alignment with SAC reporting needs.</p> <p>This position requires strong hands-on expertise in SAP Core Data Services, data modeling, and data management, along with the ability to collaborate closely with business stakeholders, functional teams, and technical teams. It also includes ownership of CDS development activities, performance optimization, data quality, and the delivery of reliable solutions that support data-driven decision-making.</p> <h4>Key responsibilities</h4> <ul> <li>Lead the design, development, and enhancement of SAP CDS views and data models to support SAC reporting and analytics requirements.</li> <li>Collaborate with SAC architects, business analysts, data stewards, and technical teams to translate business needs into efficient CDS-based data models.</li> <li>Optimize CDS views for performance, scalability, and usability in SAC dashboards, stories, and reports.</li> <li>Support data integration activities and ensure data consistency, accuracy, and availability across SAP systems used for SAC initiatives.</li> <li>Provide technical guidance and mentoring to junior developers and other team members involved in data modeling and reporting activities.</li> <li>Perform code reviews, apply best practices, and ensure adherence to SAP development standards.</li> <li>Troubleshoot and resolve complex data-related, performance, and reporting issues in collaboration with cross-functional teams.</li> <li>Document development activities, maintain version control, and ensure alignment with internal governance and quality standards.</li> <li>Stay up to date with SAP technologies, CDS enhancements, and SAC capabilities to continuously improve data management and reporting solutions.</li> </ul> <h4>Requirements</h4> <p><strong>Experience:</strong></p> <ul> <li>5+ years of experience in SAP development with a focus on CDS views and data modeling in SAP S/4HANA environments.</li> <li>Experience optimizing CDS views for analytical performance and complex business use cases.</li> <li>Experience with SAP BW/4HANA or other SAP BI tools is a plus.</li> </ul> <p><strong>Educational background:</strong></p> <ul> <li>Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.</li> <li>Relevant SAP certifications in ABAP or SAC are desirable.</li> </ul> <p><strong>Competencies:</strong></p> <p><strong>Technical excellence:</strong></p> <ul> <li>Strong understanding of SAP Analytics Cloud architecture and data consumption patterns.</li> <li>Proficiency in ABAP programming and CDS development tools, including annotations, associations, and extensions.</li> <li>Knowledge of data management principles, data governance, and ETL processes.</li> </ul> <p><strong>Behavioural/core:</strong></p> <ul> <li>Analytical thinking and problem-solving mindset</li> <li>Excellent communication with business and technical stakeholders</li> <li>Cross-functional collaboration</li> <li>Ownership, accountability, and attention to detail</li> <li>Technical leadership and mentoring ability</li> <li>Continuous learning mindset</li> </ul> <h4>Benefits</h4> <ul> <li>A fully remote work environment.</li> <li>The opportunity to contribute to international projects for global clients.</li> <li>A collaborative, multicultural team setting.</li> <li>The chance to take ownership and make a real impact.</li> <li>Exposure to experienced professionals and high-quality delivery standards.</li> <li>A culture built on collaboration, professionalism, and continuous improvement.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li><br></li></ul> <p> </p> <p> <strong>JOB CONTEXT:</strong> </p> <p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office).</p> <p>The mission's operational strategy relies on 4 pillars: Health (Rehabilitation and P&amp;O), Armed Violence Reduction, Atlas Logistics, and Inclusive Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA. </p> <p>Women, men, girls and boys with disabilities in the West Bank and Gaza Strip have been disproportionately impacted by the recurrent escalations and unprecedented humanitarian crisis. People with disabilities face significant needs and complex barriers to accessing humanitarian services and assistance across sectors of intervention.</p> <p> </p> YOUR MISSION <p>MHPSS is a core component of HI s intervention in Palestine. MHPSS is systematically integrated into HI s health activities, including rehabilitation and P&amp;O, as well as into its education interventions. In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme. </p> <p>As activities continue to expand in the WB, the position will also support the harmonization of approaches, tools, and processes between Gaza and the WB, ensuring consistency in programme implementation. </p> <p>Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.</p> <p> </p> <p>Under the management of the Technical Head of Program (THoP) the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector. The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes. The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.</p> <p>The MHPSS Specialist will have strong interactions with Internally: Area Manager, Project Managers, Technical officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager and externally: partners, local authorities, health structures, health NGOs.</p> <p> </p> <p>The MHPSS Specialist will report to the THoP, will have a technical management from the MHPSS Global Specialist and will have the functionnal management of the MHPSS teams in Gaza and West Bank.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> <strong>YOUR PROFILE:</strong> </p> <ul> <li>At least least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict affected countries.</li> <li>You hold a Master degree in psychology, preferably in clinical psychology, or a related field is required.</li> <li>Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.</li> <li>Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.</li> <li>Experience in conducting multi-sectorial assessments is required</li> <li>Strong interpersonal and intercultural skills required;</li> <li>Fluency in oral and written English is compulsory;</li> <li>Arabic skills are a strong asset;</li> </ul> <p>The position is open at both international and national levels. If you are Jordanian, you will benefit from a national contract with the local package.</p> <p> </p> <p>International contract:</p> <p><br></p><ul><ul> </ul> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>you will be responsible for the management, maintenance, and support of our Linux-based server environments.<br> This role requires expertise in configuring and troubleshooting system issues, ensuring high availability and performance, and implementing best practices for security and efficiency.<br> Key Responsibilities: Install, configure, and maintain Linux operating systems on physical and virtual servers.<br> Monitor system performance, troubleshoot issues, and optimize server configurations for maximum efficiency.<br> Implement and manage backups, disaster recovery, and security updates.<br> Automate routine maintenance tasks using scripting languages (e.<br>g., Bash, Python).<br> Collaborate with development and network teams to ensure the seamless deployment and integration of applications.<br> Provide technical support and guidance to users and IT staff regarding Linux systems.<br> Maintain detailed documentation of system configurations, procedures, and changes.<br> Participate in capacity planning and system upgrades, ensuring minimal downtime.<br> Stay updated with the latest Linux technologies and industry trends.<br> Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 4+ years of experience as a Linux Administrator or similar role.<br> Strong knowledge of Linux operating systems (e.<br>g., Red Hat, Ubuntu, CentOS).<br> Experience with server management, monitoring, and troubleshooting.<br> Proficiency in shell scripting and automation tools.<br> Familiarity with networking concepts, security best practices, and cloud services.<br> Excellent problem-solving skills and attention to detail.<br> Strong communication skills, both verbal and written.<br> Relevant certifications (e.<br>g., RHCE, CompTIA Linux+) are a plus.<br> #LI-RK1</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>you will be responsible for the management, maintenance, and support of our Linux-based server environments.<br> This role requires expertise in configuring and troubleshooting system issues, ensuring high availability and performance, and implementing best practices for security and efficiency.<br> Key Responsibilities: Install, configure, and maintain Linux operating systems on physical and virtual servers.<br> Monitor system performance, troubleshoot issues, and optimize server configurations for maximum efficiency.<br> Implement and manage backups, disaster recovery, and security updates.<br> Automate routine maintenance tasks using scripting languages (e.<br>g., Bash, Python).<br> Collaborate with development and network teams to ensure the seamless deployment and integration of applications.<br> Provide technical support and guidance to users and IT staff regarding Linux systems.<br> Maintain detailed documentation of system configurations, procedures, and changes.<br> Participate in capacity planning and system upgrades, ensuring minimal downtime.<br> Stay updated with the latest Linux technologies and industry trends.<br> Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 4+ years of experience as a Linux Administrator or similar role.<br> Strong knowledge of Linux operating systems (e.<br>g., Red Hat, Ubuntu, CentOS).<br> Experience with server management, monitoring, and troubleshooting.<br> Proficiency in shell scripting and automation tools.<br> Familiarity with networking concepts, security best practices, and cloud services.<br> Excellent problem-solving skills and attention to detail.<br> Strong communication skills, both verbal and written.<br> Relevant certifications (e.<br>g., RHCE, CompTIA Linux+) are a plus.<br> #LI-RK1</span> </div>

<p><h4>Role overview</h4> <p>We are seeking a customer-facing infrastructure professional to provide end-to-end operational support, technical guidance, and service coordination. The ideal candidate will combine strong hands-on technical expertise with excellent stakeholder management to ensure high availability, proactive risk mitigation, and exceptional customer service.</p> <h4>Key responsibilities</h4> <li>Act as the primary technical contact for customer operational issues, escalations, and service reviews.</li> <li>Manage and support infrastructure including storage, compute, SAN, and backup platforms.</li> <li>Monitor infrastructure health, performance, capacity, and lifecycle, providing proactive recommendations and risk mitigation.</li> <li>Plan and coordinate hardware/software upgrades and change activities.</li> <li>Coordinate field services, work orders, engineer dispatch, spare parts, and partner activities.</li> <li>Deliver regular reports on asset health, incidents, capacity, and service improvements.</li> <li>Build strong customer relationships while ensuring SLA compliance and continuous service optimization.</li> <h4>Requirements</h4> <li>5+ years of experience in infrastructure support, storage engineering, or technical account management.</li> <li>Strong hands-on experience with Dell technologies: <br> <strong>Storage:</strong> PowerStore, PowerMax, Unity, PowerScale, ECS, Data Domain<br> <strong>Compute:</strong> Dell PowerEdge Servers, MX Platform<br> <strong>SAN:</strong> Connectrix, Brocade</li> <li>Good understanding of SAN/NAS/Object Storage, VMware, networking fundamentals, performance monitoring, capacity planning, and infrastructure troubleshooting.</li> <li>Knowledge of ITIL processes (Incident, Problem, and Change Management).</li> <li>Excellent communication, stakeholder management, and customer-facing skills.</li> <li>Dell certifications are a plus.</li></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Key Responsibilities:</p><p>System &amp; Infrastructure Support:</p><ul><li>Troubleshoot, diagnose, and resolve all application, user and system issues.</li><li>Ensure high performance of Retail systems across Head Office and all sites.</li><li>Provide support for MS SQL Server-based systems (Head Office, Back Office, POS).</li></ul><p><br></p><p>User &amp; Client Support:</p><ul><li>Liaise with users at Head Office and fuel stations to resolve technical issues.</li><li>Provide training and guidance to users on system functionalities as required.</li><li>Work closely with vendors and external support teams for any third-party system issues.</li></ul><p>Required Skills &amp; Qualifications:</p><p>Technical Expertise:</p><ul><li>background in infrastructure support (networking, servers, storage, cloud, security).</li><li>Familiarity with POS systems, bank terminals, etc.</li><li>Experience of Implement, test, configure, troubleshooting and supporting application.</li><li>Experience in Providing technical support to end-user as per IT related issues</li><li>Experience in Writing queries and manage MS SQL and writing scripts.</li><li>Good understanding of Web Services, API and IP based protocols</li><li>Knowledge of networking protocols, firewalls, VPNs, and other network management tools.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Experience:</p><ul><li>Minimum 3+ years of experience in IT support roles.</li><li>Experience working with retail systems or similar environments with distributed sites.</li></ul><p><br></p><p>Personal Attributes:</p><ul><li>Strong leadership qualities with the ability to motivate and develop a high-performing support team.</li><li>Able to manage high-pressure situations and lead incident responses.</li><li>Self-motivated, detail-oriented, and able to work independently when required.</li></ul><p><br></p><p>Other Considerations:</p><ul><li>Ability to work in an on-call &amp; shift rotation, if necessary, to provide after-hours support</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>About the Role<br></b>We are looking for a fresh graduate to join the Engineering Department for a one-year internship contract under Zain Youth Program.<br><b><br>Job tasks and responsibilities:<br></b><br>managing our critical telecommunications infrastructure, including 5G, 4G, 3G, 2G, Fiber Access Network (FTTX), IP and Transport Networks, and other related networks. The successful candidate will possess a strong understanding of networking technologies, protocols, and best practices, along with the ability to collaborate effectively with diverse stakeholders to ensure the smooth operation and performance of our systems.<br><br>Delivering expert Systems Administration and support services tailored to the engineering, IT, call center, and help desk departments of Zain Jordan, ensuring seamless functionality and performance. Vigilantly monitoring and managing user activities within the system to uphold security and operational standards. Conducting routine health and performance evaluations to swiftly identify and rectify any system or network-related issues, thereby minimizing downtime.<br><br>Facilitating system updates and configurations while prioritizing the implementation of robust business continuity and disaster recovery strategies to safeguard against potential risks.<br><br>Implement security measures to protect network integrity and data confidentiality.<br><br>Stay up to date on emerging technologies and industry trends.<br><br>Provide technical support to internal users.<br><br>Collaborate with other engineering teams to ensure seamless network integration.<br>What We Need From You<br>Bachelor s degree in computer engineering, network engineering, electrical/telecommunication engineering or any related field.<br><b><br>Soft skills:<br></b><br>Very good English<br><br>Customer Centricity<br><br>Innovation<br><br>Commitment to Excellence<br>Technical skills:<br><br>Analytical Thinking<br><br>Documenting &amp; Reporting<br><br>Performance Management<br><br></div></section>