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<p><strong>Job Title: Quality Control Technician</strong><br><strong>Location:</strong> Amman, Jordan<br><strong>Department:</strong> Coffee Operations</p><p><strong>Role Overview</strong></p><p>The Quality Control Technician will support Qima Coffee’s quality assurance processes across its coffee operations, helping ensure consistent quality from sample evaluation to roasting. The role involves organising and conducting cupping sessions, tasting and evaluating coffee, maintaining quality standards, and supporting day-to-day roastery activities.</p><p><strong>Key Responsibilities</strong></p><ul><li>Organise and conduct coffee cupping sessions and sensory evaluations.</li><li>Assess coffee quality, flavour profiles, and consistency.</li><li>Support quality control and quality assurance procedures.</li><li>Assist with coffee sample preparation, testing, and record-keeping.</li><li>Support daily roastery operations and maintain an organised, clean working environment.</li><li>Identify quality issues and communicate findings to the relevant team members.</li></ul><p><strong>Requirements</strong></p><ul><li>Solid barista experience and knowledge of specialty coffee.</li><li>Experience in quality control or quality assurance.</li><li>Strong sensory skills and a developed palate.</li><li>Good organisational skills and attention to detail.</li><li>A hands-on approach and willingness to learn and develop technical expertise in coffee quality.</li></ul><p>Roastery experience and a relevant coffee qualification is a plus.</p>
<p>Starting position: 15/10/2026<br>
<br>
Duration : Fixed-term Contract (12 Month Duration)<br>
<br>
Rate of activity : 100%<br>
<br>
Place of work : MENA Regional Office - Amman, Jordan<br>
<br>
Deadline for applications: Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.</p>
<p>Context :<br>
<br>
Terre des hommes Lausanne (Tdh), Switzerland’s largest children’s rights organization, maintains a strong presence across the Middle East and North Africa region. We operate in seven countries: Jordan, Egypt, Afghanistan, Lebanon, Syria, Iraq, and Palestine, with our regional office based in Amman.</p>
<p>The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p>
<p>Mission:</p>
<p>The Regional Senior HR Officer supports the MENA Regional HR Coordinator and serves as the primary focal point for the management of human resources processes for the Regional Office national workforce. This includes recruitment, onboarding, payroll coordination, medical insurance administration, contract management, attendance and leave management, learning and development, performance management, employee relations, compliance, and employee exit processes.</p>
<p>The position also supports the administration of the Regional Office international workforce, including deployments, accommodation arrangements, medical checks, arrivals and departures, and other HR-related contractual and administrative processes.</p>
<p>The Regional Senior HR Officer coordinates with relevant external stakeholders, ministries, and authorities to ensure compliance with labor regulations and the effective management of work permits, residency requirements, social security, income tax, and other statutory obligations.</p>
<p>In addition, the position manages HR-related administrative processes, including consultancy and service contracts under HR management, workshops, per diem administration, and other operational requirements.</p>
<p>The Regional Senior HR Officer provides operational HR support to the MENA portfolio upon request of the Regional HR Coordinator, contributing to the implementation of HR tools and systems, emergency HR support, staff training initiatives, and other regional HR priorities.<br>
<br>
Main responsibilities:</p>
<p><br>
National Regional Staff HR Management</p>
<p>· Manage end-to-end HR processes for Regional Office national staff including recruitment, onboarding, contract issuance, amendments, renewals, and terminations.</p>
<p>· Ensure accurate payroll inputs, monthly attendance, leave tracking, and coordination with finance for salary processing.</p>
<p>· Administer employee benefits including medical insurance enrollment, updates, and claims follow-up.</p>
<p>· Maintain up-to-date personnel files, HR database records, and ensure documentation is audit-ready.</p>
<p>· Follow up on performance management processes including probation reviews, annual appraisals, and performance improvement actions.</p>
<p>· Support learning and development activities including training coordination and capacity-building initiatives.</p>
<p>· Handle employee relations matters including queries, grievances, and disciplinary follow-up in coordination with the Regional HR Coordinator.</p>
<p>International Regional Staff Administrative Support</p>
<p>· Support HR administrative processes for expatriate staff including deployment, onboarding, relocation, and offboarding.</p>
<p>· Coordinate accommodation arrangements, travel logistics, and arrival/departure administrative requirements.</p>
<p>· Follow up on medical checks and related documentation for international staff.</p>
<p>· Support contract administration, including renewals and amendments.</p>
<p>· Ensure proper documentation and tracking of international staff movements, leave balances and assignments.</p>
<p>Stakeholder Management (Internal & External)</p>
<p>· Liaise with ministries, social security institutions, tax authorities, and other government bodies on HR-related matters.</p>
<p>· Ensure compliance with work permits, residency permits, and legal employment requirements for national and international staff.</p>
<p>· Coordinate with external service providers such as insurance companies, medical providers, and travel agencies.</p>
<p>· Serve as HR focal point for internal departments including finance, logistics, and programs on HR-related administrative matters.</p>
<p>· Maintain professional communication and timely follow-up with all stakeholders to ensure smooth HR operations.</p>
<p>· Liaise with HQ on global HR tools and initiatives relevant to the Regional Office, ensuring proper implementation, alignment, and timely follow-up on requirements.</p>
<p>Regional HR Support</p>
<p>· Provide HR operational support to country offices within the MENA portfolio upon request from the Regional HR Coordinator.</p>
<p>· Support implementation of HR tools, templates, systems, and standard procedures across the region.</p>
<p>· Assist in emergency HR responses including rapid recruitment, deployments, and HR coordination during crises.</p>
<p>· Contribute to HR projects, policy rollouts, and organizational change initiatives at regional level.</p>
<p>· Support capacity building for country HR focal points through guidance, coaching, and technical advice.</p>
<p>HR Reporting & Analytics</p>
<p>· Prepare regular HR reports including staffing updates, turnover, recruitment status, leave balances, and contract tracking.</p>
<p>· Maintain and update HR dashboards and trackers for regional office.</p>
<p>· Provide ad-hoc HR data and analysis to support decision-making by the Regional HR Coordinator and management.</p>
<p>· Ensure accuracy and consistency of HR data across all systems and reports.</p>
<p> </p>
<p>Compliance & Regulatory Management</p>
<p>· Ensure adherence to local labor laws, organizational HR policies, and donor requirements.</p>
<p>· Support internal and external HR audits by ensuring proper documentation and record-keeping.</p>
<p>· Monitor compliance with contractual obligations, probation requirements, and HR procedures.</p>
<p>· Follow up on statutory obligations including social security, income tax, and legal reporting requirements.</p>
<p>· Identify HR compliance risks and escalate issues to the Regional HR Coordinator when necessary.</p>
<p> </p>
<p>HR Administration Support</p>
<p>· Manage HR-related administrative tasks including preparation and processing of HR correspondence, letters, and certificates.</p>
<p>· Support organization of workshops, trainings, and staff events, including visa and per diem processing.</p>
<p>· Coordinate procurement and administrative follow-up for HR-related needs such as training materials, consultants, and service contracts.</p>
<p>· Ensure proper filing, archiving, and documentation of HR and administrative records in line with audit requirements.</p>
<p>· Support office-level administrative coordination related to HR processes and staff welfare activities.</p>
<p>· Follow up on HR-related payments and administrative claims in coordination with finance and other relevant departments.<br>
<br>
Required skills and competencies:<br>
<br>
Interpersonal Skills</p>
<p>· ability to work with a diverse team and adjust work schedules as necessary to meet work objectives and priorities in a professional manner.</p>
<p>· High attention to details, organized, and ability to prioritize workload.</p>
<p>· Strong verbal and written communication skills and ability to communicate HR policies and procedures clearly to diverse audiences.</p>
<p>· Maintains confidentiality when handling sensitive employee information, and demonstrates sound judgment, discretion, and ethical behavior.</p>
<p>· ability to establish and maintain positive working relationships with employees, managers, HQ teams, government authorities, and external service providers.</p>
<p>Organizational Skills</p>
<p>· Strong organizational and coordination skills, with the ability to manage multiple HR processes</p>
<p>· Ability to manage HR data, maintain trackers, and produce accurate reports.</p>
<p>· Follows through on actions and monitors progress until completion.</p>
<p>· Conflict resolution skills<br>
<br>
**The full Job Description will be shared with shortlisted candidates.**<br>
<br>
Profile :<br>
<br>
Education :</p>
<ul>
<li>
<p>Bachelor’s degree in business administration, HR Management, Law, Social sciences, or a related field is required.</p>
</li>
</ul>
<p>Training/Qualifications</p>
<ul>
<li>
<p>Additional certifications in Human Resources (e.g., SHRM) are considered a strong asset.</p>
</li>
<li>
<p>Proven training in Labor Law and Employment Regulations, Employee Relations and Conflict Management, HR Information Systems (HRIS) or any other relevant HR trainings is highly desirable.</p>
</li>
<li>
<p>Familiarity with humanitarian standards, PSEAH (Prevention of Sexual Exploitation, Abuse and Harassment), Code of Conduct, Duty of Care and Staff Wellbeing is essential.</p>
</li>
<li>
<p>Experience / Skills :<br>
Minimum of 4–6 years of relevant experience in Human Resources similar role, preferably within humanitarian or development organizations.</p>
</li>
<li>
<p>Minimum 4 years of experience in an NGO/International Institution in a similar position (preferred).</p>
</li>
<li>
<p>Proficiency in managing payroll, leave management, national labor laws, and all relevant national HR processes and the full HR cycle.</p>
</li>
<li>
<p>Prior involvement in remote coordination or support to field missions is highly desirable.<br>
<br>
Languages :<br>
Native Arabic speaker with excellent command of English (spoken and written).<br>
<br>
IT knowledge :<br>
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using digital tools for inventory, procurement, and reporting.Experience with ERP is an asset.<br>
<br>
Salary :<br>
Following Tdh salary scale in Jordan</p>
</li>
</ul>
<p>Tdh General Code of Conduct and Ethical Policies :</p>
<ul>
<li>
<p>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</p>
</li>
<li>
<p>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</p>
</li>
<li>
<p>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</p>
</li>
<li>
<p>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</p>
</li>
<li>
<p>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</p>
</li>
</ul>
<p>Procedure:<br>
<br>
Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br>
<br>
References :<br>
<br>
Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><strong>JOB TITLE: Livelihood Officer</strong></p>
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<p><strong>TEAM/PROGRAMME: </strong>Program Manager</p>
</td>
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<p><strong>LOCATION</strong>: Amman, Mafraq, Irbid and Zarqa- Jordan</p>
<p><strong>POST TYPE: National</strong></p>
</td>
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<p><strong>External representation and communications: </strong>Level (3)<br>
-Contacts that require the exchange of detailed explanations or discussions on matters concerning policies, regulations, programs, and services and representation of SCJ at the local level or with mid-level counterparts within the relevant organization.<br>
-Moderate impact on the reputation and performance of the organization</p>
</td>
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<p><strong>CHILD SAFEGUARDING: </strong>Level (3) – the responsibilities of the post may require the post holder to have regular contact with or access to children or young people</p>
</td>
</tr>
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<td >
<p><strong>ROLE PURPOSE: Livelihood Officer</strong><br>
To ensure the effective, timely, and high-quality implementation of livelihood interventions that improve beneficiaries’ income and employability, while providing technical guidance to staff and partners, strengthening coordination, and ensuring accountability, sustainability, and responsiveness to changing contexts.</p>
</td>
</tr>
<tr>
<td >
<p><strong>SCOPE OF ROLE:</strong><br>
<strong>Reports to: </strong>Program Manager<br>
<strong>Staff directly reporting to this post: </strong>None</p>
</td>
</tr>
<tr>
<td >
<p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p>
<ul>
<li>Lead the day-to-day planning, implementation, and follow-up of the project’s livelihoods and economic empowerment activities in line with the approved project workplan, targets, budget, and donor requirements.</li>
<li>Support the identification and selection of eligible caregivers and youth from vulnerable households, particularly families affected by or at risk of child labour.</li>
<li>Develop individual livelihood pathways based on participants’ skills, interests, experience, vulnerabilities, market opportunities, and household needs.</li>
<li>Ensure that livelihood interventions contribute to reducing household economic vulnerability and addressing the economic drivers of child labour.</li>
<li>Coordinate the delivery of GYB/SYB and financial literacy training for targeted beneficiaries.</li>
<li>Develop and implement the Seed Grant Standard Operating Procedures (SOPs), including beneficiary eligibility and selection criteria, business plan assessment, grant approval and disbursement processes, monitoring, documentation, and close-out.</li>
<li>Manage the selection and follow-up of beneficiaries receiving seed grants and provide business coaching and mentoring.</li>
<li>Build and maintain partnerships with employers, private-sector actors, training providers, government institutions, and livelihood partners.</li>
<li>Coordinate closely with case managers to ensure livelihood support contributes to addressing the economic drivers of child labour.</li>
<li>Monitor beneficiary progress, employment placements, and supported businesses, seed Grant and maintain accurate documentation and reporting.</li>
<li>Work closely with MEAL and project teams to track livelihood indicators, results, challenges, and lessons learned.</li>
<li>Contribute to project reporting by providing timely and accurate updates on livelihood activities, achievements, indicators, challenges, lessons learned, success stories, and supporting data for monthly, quarterly, and donor reports.</li>
<li>Ensure all livelihood interventions comply with safeguarding, inclusion, decent work, SCJ policies, and ILO requirements..</li>
<li>Conduct market research and mapping of relevant livelihood models to inform programme design.</li>
<li>Contribute to advocacy activities, including roundtables and awareness campaigns on inclusion and employment.</li>
</ul>
<p> </p>
<p><strong>SKILLS AND BEHAVIOURS (Our Values in Practice)</strong></p>
</td>
</tr>
<tr>
<td >
<p ><strong>Accountability</strong><strong>:</strong></p>
<ul>
<li>Takes responsibility for decision-making and efficient resource management, and holds team and partners accountable for the delivery of their responsibilities by delegating effectively, affording staff professional autonomy, providing the necessary development to improve performance, and applying appropriate consequences when results are not achieved;</li>
<li>Creates a managerial environment across the Country Programme to lead, enable and maintain our culture of child safeguarding, achieving results together with children and role modeling Save the Children values.</li>
</ul>
<p><strong>Ambition</strong><strong>:</strong></p>
<ul>
<li>Sets ambitious and challenging goals for self and team, takes responsibility for own personal development, and encourages team to do the same;</li>
<li>Engages and motivates others by widely sharing their personal vision for Save the Children;</li>
<li>Future-orientated, strategic and global thinker.</li>
</ul>
<p ><strong>Collaboration</strong><strong>:</strong></p>
<ul>
<li>Build and maintain effective relationships with team, colleagues, members, donors and partners;</li>
<li>Values diversity as a source of competitive strength.</li>
<li>Approachable, diplomatic, and supportive, with well-developed listening skills.</li>
</ul>
<p><strong>Creativity</strong><strong>:</strong></p>
<ul>
<li>Develops and encourages new and innovative solutions both on a personal level and by building and leading teams willing to take disciplined risks.</li>
</ul>
<p><strong>Integrity</strong><strong>:</strong></p>
<ul>
<li>Honesty, openness, and transparency;</li>
<li>A strong commitment to Save the Children’s vision of a world in which every child attains the right to survival, protection, development, and participation.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>QUALIFICATIONS AND EXPERIENCE</strong></p>
<p><strong>Essential</strong>:</p>
<ul>
<li>BA in economics, Business Administration, international studies or a related field</li>
<li>At least four years of relevant professional experience in livelihoods and economic empowerment programming, including seed grants, entrepreneurship and business development, vocational training, employment, and other income-generation interventions.</li>
<li>Demonstrated experience in projects promoting livelihoods in areas including skills training, micro-lending, micro-savings, employment generation, alternative/additional income generation for vulnerable youth and/or vulnerable households in Jordan</li>
<li>Experience working with government representatives, partners, local community organizations, trade unions, and private industry to promote improved livelihoods for households, and the provision of social protection services</li>
<li>Understanding of child labour issues; experience with exploitative child labour policy</li>
<li>Experience in conducting and analysis of market surveys, participatory appraisal or assessment and sustainable livelihoods monitoring and evaluation methods and tools, would be an asset</li>
<li>Proven ability to prepare work plans and reports</li>
<li>Excellent English language proficiency (spoken and written).</li>
</ul>
<p> </p>
<p>*<strong >* Qualified Males and Females are welcome to apply.</strong></p>
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<h4 ><strong >Job Title: Referral Officer FSR #818</strong></h4>
<div class="ltr description_div" >
<p ><strong >Location: Camps Roving</strong></p>
<p ><strong >JOB SUMMARY</strong></p>
<p >Seeking an individual with a minimal secondary school, diploma, college or bachelor’s degree and a strong foundation in medical terminology, ideally a skilled nurse, paramedic, or healthcare professional, to play a pivotal role in our project. You will be responsible for managing medical referrals from refugee<del datetime="2026-09-10T03:17">s’</del> camps, facilitating the processing of hospital admissions under referral and cash for health, establishing robust professional connections with different hospital<del datetime="2026-09-10T03:17">s</del> departments to facilitate the work, and provid<del datetime="2026-09-10T03:17">e</del>ing proper counseling for refugees in accessing the national health care system. This requires full awareness about the policy of refugees accessing the Ministry of Health facilities and the national health system structure.</p>
<p><strong>MAIN TASKS AND RESPONS<del datetime="2026-09-10T03:17">A</del><ins datetime="2026-09-10T03:17">I</ins>BILITIES</strong></p>
<ol>
<li><strong>Supporting Referrals:</strong></li>
</ol>
<ul>
<li>Ensure that hospitals and medical facilities receiving referred patients meet International Medical Corps' (IMC) minimum quality standards.</li>
<li>Monitor<del datetime="2026-09-10T03:17">s</del> referred patients closely, utilizing personal visits, phone calls or any other agreed on communication channel.</li>
<li>Conduct thorough follow-up for each referred patient and document outcomes in the designated records.</li>
<li>Maintain updated financial and medical records for patients in the electronic system.</li>
</ul>
<ol>
<li value="2"><strong>Primary Point of Contact:</strong></li>
</ol>
<ul>
<li>Act as the primary liaison for person of concern (POC), which involves receiving and inputting documents, biographical data, and medical information into the electronic system.</li>
<li>Provide comprehensive counseling to patients and circulate decisions related to their cases.</li>
</ul>
<ol>
<li value="3"><strong>Establishing Professional Relationships:</strong></li>
</ol>
<ul>
<li>Develop and maintain professional relationships with medical providers and facilities within the designated area.</li>
<li>Keep an up-to-date portfolio of available services and potential costs.</li>
<li>Maintain ongoing communication with healthcare providers to ensure quality patient care, patient acceptance, and smooth referrals.</li>
<li>Regularly visit and update information on new medical facilities that could be beneficial for our operations.</li>
</ul>
<ol>
<li value="4"><strong>Patient Confidentiality:</strong></li>
</ol>
<ul>
<li>Uphold the utmost patient confidentiality, ensuring the privacy and security of all referred patients' information.</li>
</ul>
<ol>
<li value="5"><strong>Coordination and Documentation:</strong></li>
</ol>
<p><strong></strong></p>
<ul>
<li>Collaborate with referral staff to fulfill new referral requests, including providing essential medical reports and other necessary documentation.</li>
<li>Supply referral staff with required medical reports, investigation results, and progress notes.</li>
<li>Conduct daily follow-up on admitted cases and communicate updates to referral doctors.</li>
</ul>
<ol>
<li><strong>Admission Support:</strong></li>
</ol>
<ul>
<li>Coordinate and assist referred patients in the admission process and facilitate access to the necessary medical services.</li>
<li>Address any issues that may arise during the care of admitted patients.</li>
</ul>
<ol>
<li value="2"><strong>Appointment Reservation:</strong></li>
</ol>
<ul>
<li>Manage the reservation of medical appointments for referred patients with healthcare providers, ensuring timely scheduling and coordination to meet patient needs and availability.</li>
</ul>
<ol>
<li value="3"><strong>Financial Role:</strong></li>
</ol>
<ul>
<li>Under the supervision of the Senior Referral Officer, the Roving Referral Officer will be responsible for managing the settlement of all outpatient referral cases, including making payments at the hospital level. This role may expand to include inpatient admissions in later stages.</li>
<li>Ensure timely and accurate entry of financial data into the electronic referral system and the related financial tracker, covering both outpatient and inpatient cases.</li>
<li>Prepare and maintain both physical and electronic financial files for each case. This includes collecting and organizing all required documentation such as proof of registration, discharge reports, referral forms, invoices, receipts, and their translations.</li>
<li>Act as a support and backup for coverage for any gaps within other hospitals.</li>
</ul>
<ol>
<li value="4"><strong>Uploading Financial Receipts for Admission Cases:</strong></li>
</ol>
<ul>
<li>Ensure the systematic uploading of financial receipts into the electronic system for all admitted cases, providing a clear and organized record of financial transactions related to patient admissions.</li>
</ul>
<ol>
<li value="5"><strong>Follow-Up and Tracking of Suspected Judicial Cases:</strong></li>
</ol>
<ul>
<li>Continuously monitor and track suspected judicial cases among referred patients, maintaining accurate records and collaborating with legal entities or authorities as required.</li>
</ul>
<ol>
<li value="6"><strong>Counseling support</strong>
<ul>
<li>Conduct counseling for refugees at points of contact in the hospitals on their medical needs including securing medications, coverage for hospital admissions (including emergency and elective procedures), accessing lab and imaging procedures, and accessing Ministry of Health primary health care centers.</li>
<li>On an exceptional basis the Roving Referral Officer will be required to support in town hall meetings, help desks and engage with community support committees to provide counseling for refugees and asylum seekers.</li>
</ul>
</li>
<li value="7"><strong>Referral Support Duties</strong>
<ul>
<li>Coordinate the daily tasks for Paramedic and ambulance drivers in Zaatari and Azraq camp.</li>
<li>Organize and coordinate all referral transportation movements and schedules in cooperation with referral office, ambulance drivers and Roving Referral Officers in the hospitals.</li>
<li>Provide the finance department with documentation relevant to transportation.</li>
<li>Maintain an adequate tracking system for vehicles and drivers' movements that includes destinations, login/out and passengers daily.</li>
<li>Arrange the availability of beds with hospital Roving Referral Officers.</li>
<li>Follow all emergency and elective medical cases transferred from the camp to hospitals with Roving Referral Officers.</li>
<li>Create systematic process for ambulance supplies, equipment and medications check.</li>
<li>Receive calls from clinics and registration offices regarding cases that need transfer to hospitals.</li>
<li>Coordinate referral cases with referral hub.</li>
<li>Prepare daily schedule for elective cases.</li>
<li>Ensure that patients are informed regarding their hospital appointment one day before transfer.</li>
<li>Ensure that all documents are ready before sending patients and ensure that summ<del datetime="2026-09-10T03:17">e</del><ins datetime="2026-09-10T03:17">a</ins>ry of patient condition is available when receiving cases from the hospitals.</li>
<li>Coordinate and prepare documents needed for the patient companion.</li>
<li>Prepare daily report that includes the name of patients referred, name of the mother, number of United Nations High Commissioner for Refugees (UNHCR), date of transfer, pathological diagnosis, code of diagnosis and feedback.</li>
<li>Report conflicts and problems to referral team manager.</li>
<li>Report needed supplies, medications and equipment for senior referral officers.</li>
</ul>
</li>
</ol>
<p><strong>Program and M/E Support Duties</strong></p>
<ul>
<li>Apply the output indicators of the project to measure the achievement of each task and objective.</li>
<li>Collect, analyze data and report based on already developed templates on a regular basis from the field.</li>
<li>Plan and conduct regular site visits to objectively observe the status of project implementation using the developed program supervisory and monitoring checklist</li>
<li>Support the M/E Manager with monitoring data and relevant findings in preparations for the partnership, coordination and review meetings</li>
<li>Provide training along with the M/E Coordinator to ensure the project and partner organization staff as well as the relevant government staff are capable of undertaking tasks under the project implementation</li>
<li>Conduct monitoring visits to track indicators on all outputs</li>
<li>Monitor partner organization’s performance on all project activities</li>
<li>Design and conduct case studies in collaboration with the M/E manager for projects implemented</li>
<li>Maintain frequent communication with Project Managers to ensure program activities and objectives are communicated</li>
<li>Assist in the capture of lessons learned and best practices for the response</li>
<li>Assist staff person responsible for coordinating the development of donor program reports and internal reports</li>
</ul>
<p><strong>Additional Duties:</strong></p>
<ul>
<li>Be responsive to any additional tasks and responsibilities requested by IMC to support the successful execution of our mission.</li>
<li>In this role, your dedication to ensuring quality care, maintaining patient confidentiality, and fostering positive relationships with medical providers is an essential component in facilitating successful referrals and healthcare support.</li>
</ul>
<p><strong>MINIMUM REQUIREMENTS</strong></p>
<ul>
<li><strong>Minimal a </strong>bachelor’s degree in a relevant field with a solid foundation in medical terminology is required. Being in the medical field is considered an additional point.<del datetime="2026-09-10T03:17"> .</del></li>
<li><strong>Strong Organizational and Communication Skills:</strong> Demonstrated competence in organizational skills and effective communication.</li>
<li><strong>Computer Proficiency:</strong> Proficiency in using computer software, including Microsoft Office applications such as Outlook, Word, and Excel.</li>
<li><strong>Independence and Proactivity:</strong> Capable of working autonomously<del datetime="2026-09-10T03:17"> and independently</del> with a proactive attitude, showing initiative in assigned tasks.</li>
<li><strong>Ethical Conduct:</strong> A commitment to respecting and applying ethical principles, particularly confidentiality in handling sensitive medical information.</li>
<li><strong>Professional Demeanor:</strong> A courteous, honest, and professional demeanor in all interactions and correspondence.</li>
<li><strong>Interpersonal Skills:</strong> The ability to communicate and relate effectively with physicians and other clinical staff, fostering positive professional relationships.</li>
<li><strong>Alignment with IMC Values:</strong> Familiarity with and acceptance of the International Medical Corps (IMC) charter and values.</li>
<li><strong>Proficiency in English:</strong> A good command of the English language for writing, understanding, and verbal communication.</li>
<li><strong>Relevant Experience:</strong> Two years of related experience in a healthcare or medical field or similar role is considered an asset.</li>
</ul>
<p ><strong >Ethical Conduct at International Medical Corps </strong></p>
<p >As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships. </p>
<p >International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve. </p>
<p >As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps. </p>
<p ><strong >Equal Opportunities </strong></p>
<p >International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. </p>
<p ><strong >Misconduct Disclosure Scheme </strong></p>
<p >All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms understanding of these recruitment procedures.</p>
<p ><span >This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed upon.</span></p>
<p ><span >“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request; any false information provided will cause cancelation of the application, and the applicant will be subject to legal action.”</span></p>
<p ><strong ><span >Our screening process will be on a rolling basis; once a candidate is selected, the announcement will be closed.</span></strong></p>
<p ><span >International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: <u ><a href="http://www.internationalmedicalcorps.ethicspoint.com/" title="http://www.InternationalMedicalCorps.ethicspoint.com"><span >www.InternationalMedicalCorps.ethicspoint.com</span></a></u>. Please do not submit your CV or application to this website; it will not be considered for review.</span></p>
<p> </p>
<p><strong>Starting position: 15/10/2026<br>
<br>
Duration : Fixe-term Contract (12 Month Duration)<br>
<br>
Rate of activity : 100%<br>
<br>
Place of work : MENA Regional Office - Amman, Jordan</strong><br>
<br>
<br>
<strong> Deadline for applications:</strong> Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.<br>
<br>
Terre des hommes (Tdh) :<br>
<br>
The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p>
<p><strong>Context :</strong><br>
<br>
Terre des hommes Lausanne (Tdh), founded in 1960, is Switzerland's largest children's rights organisation. Tdh is dedicated to making meaningful and lasting changes in the lives of children and young people, especially those who are most at risk. Tdh is active in some thirty countries, in humanitarian and development contexts. In the Middle East (MENA), Tdh intervenes directly in 7 countries (Afghanistan, Egypt, Iraq, Jordan, Lebanon, Palestine and Syria).<br>
<br>
<strong>Main responsibilities:</strong><br>
<br>
Under the direct supervision of the Regional Finance Coordinator, the Regional Finance Officer provides technical support to the financial management of the region (regional office and country offices). He/she supports budget monitoring, in particular the optimization of the region's budgets, leads coordination between countries and the region, and actively participates in the preparation and annual review of budgets. He/she contributes to the management and consolidation of multi-country or regional financing, particularly when the region is the lead partner. He/she ensures the proper application of internal and donor procedures and the quality and reliability of financial reports<br>
<br>
<strong>Specific responsibilities:</strong><br>
<br>
<strong>Support to the management of the region</strong></p>
<p><strong>Regional Office Financial Management Support</strong></p>
<p>· Manage the regional office accounting and control of the analytical allocations</p>
<p>· Preparation of the monthly budget monitoring (FMT cycle) and contribute to the financial balance of the regional office, including providing analysis and feedback support to the regional management team</p>
<p>· Conduct meetings with budget holders to review project budgets, analytical allocations and financial situation when the regional office is lead.</p>
<p>· Organize the monthly coordination between the country CAFs and the region (communication of allocations from the country offices hosting the regionals, sharing of the list of expenses, communication of good practices)</p>
<p>· Participate in the development of donor budgets when the regional office is the lead or during multi-country proposals</p>
<p>· Preparation of the annual regional budget as well as periodic budget revisions</p>
<p>· Preparing financial reports of the budgets for the regional office is led in accordance with the donor reporting schedule and sending them for validation to RC Finance, identify and report financial risks to Finance RC</p>
<p>· Communicate with the Regional Logistics Officer the configuration of country contracts including regional costs</p>
<p>· Follow up with the Regional Logistics manager on purchase requests, payments and monitoring of regional expenses</p>
<p>· Follow with the regional HR department for the monthly payroll and legal deductions payments.</p>
<p>· Ensuring the confidentiality of financial information</p>
<p><strong>Support to the management of the country offices delegated by the Regional FC</strong></p>
<p><strong>Regional Financial Monitoring</strong></p>
<p>· Ensure the control of the analytical allocations of the monthly accounting of the country offices</p>
<p>· Monthly control and analysis of the country offices' budget monitoring (FMT cycle) include monitoring burn rates, ensuring alignment with project implementation timelines and budget performance, the control of their monthly cash request, and identifying financial risks, trends, variances and provide recommendations to the Regional Finance Coordinator.</p>
<p>· Track corrections of donor payments in CRM by country offices.</p>
<p>· Contribute to the regional financial data consolidation and preparation of financial dashboards with analysis for regional management.</p>
<p>________________________________________</p>
<p><strong>Budgeting and Financial Planning</strong></p>
<p>· Support Country Offices in annual budgeting, periodic reviews and project budget development.</p>
<p>· Participate in the control of budgets for new funding requests and potential amendments from country offices according to the validation thresholds in place before submission to the RC Finance for validation</p>
<p>· Assist in budget revisions, realignments, and donor budget modifications.</p>
<p>· Review proposed budgets to ensure consistency with donor guidelines and organizational policies.</p>
<p>· Contribute to regional financial planning and forecasting.</p>
<p>________________________________________</p>
<p><strong>Donor Financial Compliance</strong></p>
<p>· Ensure compliance with donor regulations and grant agreements.</p>
<p>· Monitor country office financial reports according to the validation thresholds in place, in accordance with the donor reporting schedule and send them for validation by the Finance RC</p>
<p>· Support Country Offices in the preparation of donor financial reports.</p>
<p>· Review financial reports before submission to ensure accuracy and compliance.</p>
<p>· Provide guidance on eligible costs, budget utilization, and financial documentation requirements.</p>
<p>________________________________________</p>
<p><strong>Financial Systems and Tools</strong></p>
<p>· Ensure Country Offices maintain updated financial monitoring tools and accounting records.</p>
<p>· Support the improvement and harmonization of regional financial management tools and templates.</p>
<p>· Assist with troubleshooting financial system issues and liaise with relevant departments when needed.</p>
<p>· Promote best practices in financial data management.</p>
<p>________________________________________</p>
<p><strong>Internal Controls and Risk Management</strong></p>
<p>· Support the implementation of internal financial controls, Risk and Capacity Assessments across Country Offices.</p>
<p>· Monitor compliance with organizational finance policies and procedures.</p>
<p>· Identify financial risks and propose mitigation measures.</p>
<p>· Contribute to internal audits, donor audits, and follow-up on audit recommendations.</p>
<p>________________________________________</p>
<p><strong>Capacity Building and Technical Support</strong></p>
<p>· Provide technical support to Country Finance teams on financial management issues.</p>
<p>· Deliver guidance on donor regulations, financial reporting, and budget management.</p>
<p>· Contribute to the strengthening of Country Office finance staff through training and coaching.</p>
<p>________________________________________</p>
<p><strong>Coordination and Communication</strong></p>
<p>· Maintain regular communication with Country Office Finance teams, including regular meetings.</p>
<p>· Contribute to regional finance meetings and financial decision-making.</p>
<p>· Support cross-department coordination with Programs, HR, and Operations teams.</p>
<p>Perform other duties related to the position as required and prioritized by hierarchy</p>
<p><br>
<br>
<strong>**The full Job Description will be shared with shortlisted candidates.**<br>
<br>
<br>
Education :</strong> University degree or equivalent business school in Finance and/or Management Control<br>
<br>
<strong>Experience / Skills :</strong><br>
<br>
Minimum 3 years of professional experience in a similar role</p>
<p><strong>Skills:</strong></p>
<p>· Manage your time and priorities, meet deadlines and be punctual.</p>
<p>· Communicate in a clear, concise and respectful manner.</p>
<p>· Respond in an elaborate and constructive manner to your interlocutors.</p>
<p>· Ability to manage stress and emotions, ability to work under pressure</p>
<p>· Ability to work in a multicultural environment and team spirit</p>
<p>· Provide advice in their area of specialization in a spirit of partnership.</p>
<p>· Know and respect the rules and processes of the various areas related to your activity.</p>
<p>· Contribute to the development of tools and methods useful to the activities of his/her sector.</p>
<p>· Excellent knowledge of financial procedures, auditing and general accounting requirements</p>
<p>· Knowledge of the functioning of major humanitarian donors and their financial and administrative requirements is desirable.</p>
<p>· Ability to evaluate, analyze, improve/propose improvements in procedures/tools.<br>
<br>
<strong>Languages :</strong><br>
<br>
English - Arabic<br>
<br>
<strong>IT knowledge :</strong><br>
<br>
Proficiency in computer tools, including an advanced level of Excel,</p>
<p>Knowledge of SAGA is a plus</p>
<p><strong>Tdh General Code of Conduct and Ethical Policies</strong> :</p>
<ul>
<li>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</li>
</ul>
<ul>
<li>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</li>
</ul>
<ul>
<li>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</li>
</ul>
<ul>
<li>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</li>
</ul>
<ul>
<li>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</li>
</ul>
<p><strong>Procedure:</strong><br>
<br>
Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br>
<br>
<strong>References :</strong><br>
<br>
Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p>The role will support budgeting activities, short- and long-term forecasting, financial analysis, and performance reporting across the organization, with a strong focus on forecast accuracy and management insights. </p><br><br>Job Description
<br><ul>
<li>Lead and support the development, consolidation, and monitoring of annual budgets, rolling forecasts, and long-range financial plans.</li>
<li>Prepare and maintain short-term, medium-term, and multi-year financial forecasts, including key assumptions and business drivers.</li>
<li>Perform detailed variance analysis (Budget vs. Actuals, forecast vs. Actuals) and provide clear explanations of performance drivers.</li>
<li>Prepare management reports, dashboards, and presentations to support senior management and regional stakeholders.</li>
<li>Work closely with business units, cost center owners, and regional finance teams to validate data, challenge assumptions, and improve forecast quality.</li>
<li>Support cost control, resource allocation, margin analysis, and profitability analysis across products, entities, and regions.</li>
<li>Assist in maintaining financial controls related to budgeting and forecasting processes, ensuring alignment with internal policies and guidelines.</li>
<li>Support the enhancement of budgeting models, forecasting methodologies, and planning processes to improve accuracy and efficiency.</li>
<li>Utilize SAP and other FP&A tools to support planning, reporting, and data integrity.</li>
<li>Identify opportunities to automate and streamline Excel-based processes and reporting.</li>
<li>Act as a technical reference and support point for junior team members on budgeting and forecasting matters.</li>
</ul><br>Job Requirements - Experience and Education
<br><ul>
<li>3-5 years of experience in budgeting, forecasting, FP&A, or financial analysis roles.</li>
<li>Strong hands-on experience in short-term forecasting, rolling forecasts, and long-term financial planning.</li>
<li>Solid understanding of financial statements, cost structures, variance analysis, and performance management.</li>
<li>Advanced Excel skills (lookups, pivot tables, Power Query, data validation); VBA/Macros is a plus.</li>
<li>Experience with ERP and planning systems (e.g., SAP, FP&A tools) is highly preferred.</li>
<li>Strong analytical and problem-solving skills with the ability to translate data into actionable insights.</li>
<li>Good communication skills, with the ability to explain financial information clearly to non-finance stakeholders.</li>
<li>Bachelor’s degree in finance, Accounting, Economics, or a related field.</li>
</ul><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>
</div>
<p><strong>Questscope for Social Development</strong></p>
<p><strong>POSITION TITLE: </strong>Monitoring, Evaluation and Learning (MEL) Officer</p>
<p><strong>REPORTS TO: </strong>Programs Development Manager</p>
<p><strong>DEPARTMENT / COUNTRY PROGRAM DESCRIPTION</strong></p>
<p>Questscope has a long history of impactful work in Jordan and the wider region. In partnership with the Ministry of Social Development and the World Bank, Questscope developed one of the largest civic engagement programs in Jordan, training more than 4,000 university student volunteers to mentor 6,000 young people in conflict with the law and at risk of delinquency and incarceration.</p>
<p>In collaboration with the Ministry of Education, Questscope introduced an accredited non-formal education program—unique in the Arab world—that has enabled thousands of out-of-school young men and women to continue their studies.</p>
<p>In the Za’atari Refugee Camp, Questscope adapted its mentoring approach to address the needs of young people displaced by war and violence. A Youth Center was established, reaching more than 15,000 young people in the camp, fully led and directed by a core team of 40 dedicated Syrian volunteers.</p>
<p>Over the years, Questscope has implemented successful mentoring, education, and emergency aid initiatives for thousands of disadvantaged youth, in partnership with USAID, UNICEF, UNFPA, the European Union, the World Bank, and others. Its programs extend across Jordan, Syria, Lebanon, Northern Iraq, Yemen, Germany, and Sudan.</p>
<p><strong>PRIMARY PURPOSE OF THE POSITION</strong></p>
<p>Questscope is recruiting a Monitoring, Evaluation & Learning (MEL) Officer to support the development and improvement of its programs and service delivery under its area of operations. The MEL Officer will be responsible for supporting the development, execution, and maintenance of a robust results-based MEL system to help improve the life conditions and self-reliance of refugees and host communities.</p>
<p>The MEL Officer will oversee monitoring, evaluation, accountability, and research functions across the program portfolio, providing evidence-based insights to support management decision-making, adaptive programming, and continuous organizational learning.</p>
<p><strong>PRIMARY DUTIES AND RESPONSIBILITIES</strong></p>
<p><strong>1. Technical and Systems Development</strong></p>
<ul>
<li>Support the design, measurement, and reporting of qualitative and quantitative performance indicators (output, outcome, and impact levels) across all country programs.</li>
<li>Contribute to the development and regular update of Country MEL Plans, Theories of Change, and Results Frameworks integrating all Questscope activities and grants.</li>
<li>Support the creation and regular maintenance of a Country Monitoring Dashboard integrating program results with budget spending rates.</li>
<li>Oversee and strengthen country-level data management architecture to ensure accuracy, integrity, security, and timeliness of data in line with Data Protection Policies.</li>
<li>Develop and refine standardized project MEL plans, data collection tools, sampling methodologies, and analysis frameworks.</li>
<li>Promote innovative MEL practices and tools to enhance organizational effectiveness and project management.</li>
</ul>
<p><strong>2. MEL Implementation and Quality Assurance</strong></p>
<ul>
<li>Coordinate monitoring systems including field data collection, compilation, verification, analysis, and reporting.</li>
<li>Deploy and manage digital data collection tools (e.g., KoboToolbox) for field monitoring, baseline/endline surveys, rapid assessments, and market studies.</li>
<li>Analyze program progress against planned targets and milestones, producing accurate monthly, quarterly, annual, and donor progress reports.</li>
<li>Document qualitative findings, success stories, and social impact indicators for internal and external stakeholders.</li>
<li>Act as the technical focal point for external evaluations, drafting Terms of Reference (ToR), facilitating field access, and reviewing methodologies.</li>
<li>Represent Questscope in MEL working groups, technical forums, and coordination networks.</li>
</ul>
<p><strong>3. Accountability, Learning & Research</strong></p>
<ul>
<li>Design, implement, and manage Community-based Feedback and Complaint Response Mechanisms (CRM) ensuring accessibility, confidentiality, and adherence to Accountability to Affected Populations (AAP) principles.</li>
<li>Lead research initiatives, including concept note design, research questions, methodologies, data collection operations, and technical coordination with government partners and key stakeholders.</li>
<li>Facilitate reflection and learning sessions with program teams to translate MEL findings into actionable program adaptations and strategic planning.</li>
<li>Build MEL capacity among Questscope staff, field volunteers, and local implementing partners through training, mentoring, and technical guidance.</li>
<li>Ensure core thematic areas (gender mainstreaming, social inclusion, and mental wellbeing) are integrated into MEL frameworks and project designs through tailored KPIs.</li>
<li>Support proposal development by assisting in drafting Theories of Change, results frameworks, and MEL narratives for new funding opportunities.</li>
</ul>
<p><strong>EDUCATION, SKILLS & COMPETENCIES</strong></p>
<ul>
<li>Education: Bachelor’s degree in Social Sciences, Development Studies, Economics, Statistics, or a related discipline.</li>
<li>Experience: 3–6 years of professional experience in results-based monitoring, evaluation, and learning within humanitarian or development programs (experience in Protection and Education programs strongly preferred).</li>
<li><strong>Technical Skills:</strong>
<ul>
<li>Proven proficiency in digital data collection platforms (e.g., KoboToolbox).</li>
<li>Strong knowledge of qualitative and quantitative research methodologies, sampling strategies, and data analysis software (Excel, SPSS, STATA, or similar).</li>
<li>Experience designing and managing community feedback mechanisms (CRM) and data protection protocols.</li>
</ul>
</li>
<li>Donor Knowledge: Experience working with international donors (USAID, UN agencies, EU, World Bank) is highly desirable.</li>
<li>Languages: Excellent written and verbal communication skills in both Arabic and English.</li>
</ul>
<p><strong>KEY BEHAVIORS & ABILITIES</strong></p>
<ul>
<li>Ability to prioritize tasks, manage multiple deliverables, and meet strict deadlines in fast-paced environments.</li>
<li>Analytical thinking, critical analysis, and attention to detail.</li>
<li>Strong interpersonal, presentation, and facilitation skills.</li>
<li>Cultural, gender, and ethical sensitivity with a strong commitment to safeguarding and Do No Harm principles.</li>
<li>Demonstrated flexibility, problem-solving skills, and ability to work both independently and collaboratively.</li>
</ul>
<p><strong>RECRUITMENT NOTICE</strong></p>
<p><strong>INTERNAL & EXTERNAL</strong></p>
<h2>Médecins Sans Frontières is recruiting for its office in Amman a “FEEDBACK AND COMPLAINT OFFICER”</h2>
<p> </p>
<h2> </h2>
<p class="MsoNormal"><b><span> </span></b></p>
<p class="MsoNormal">CONTEXT<b><span>: </span></b></p>
<p class="MsoNormal"><span>Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. Médecins Sans Frontières is seeking <b>a </b></span><b><span lang="EN-GB">Feedback and Complaint Officer</span></b><b><span lang="EN-GB"> </span></b><span>in its Office in Amman, Jordan.<b> </b></span></p>
<p class="MsoNormal"><b><span> </span></b></p>
<p class="MsoNormal"><b><u><span>MAIN PURPOSE</span></u></b><b><span>: </span></b></p>
<p class="MsoNormal"><b><span> </span></b></p>
<p class="MsoNormal"><b><span>Receiving and recording feedback and complaints from beneficiaries and community members. The Feedback and Complaint Officer ensure confidentiality, timely follow-up, providing support and referring cases to the relevant teams.</span></b></p>
<p class="MsoNormal"><span> </span></p>
<p class="MsoNormal"><b><span> </span></b></p>
<p class="MsoNormal"><b><u><span lang="EN-GB">ACCOUNTABILITIES</span></u></b><b><span lang="EN-GB">:</span></b><span lang="EN-GB"> </span><b><span> </span></b></p>
<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable">
<tbody>
<tr>
<td valign="top" width="624">
<p class="MsoListParagraphCxSpFirst"><span><span>•<span> </span></span></span><span>Interacting by WhatsApp, phone or email with MSFF OPT mission local hired staff, patients, caretakers, community members, suppliers, Ministry of Health or any other MSF partner/stakeholder in a way that respects the dignity of the individual, without discrimination. </span><span></span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>•<span> </span></span></span><span>Proactively inform people about the role and duties of the agent, offering time and privacy to report problems.</span><span></span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>•<span> </span></span></span><span>Gather, transcribe all the feedback and complaints, record them and, depending on their categorization, share them with the pharma coordinator / Emergency medical coordinator (sensitive) or the department concerned) while maintaining the confidentiality of the information received.</span><span></span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>•<span> </span></span></span><span>Compile data and statistics relating to activities and make them available to the Safeguarding Coordinator, Head of Mission, Emergency and project coordinators and prepare reports of activities highlighting different trends.</span><span></span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>•<span> </span></span></span><span>Ensure complete and accurate entry of returns and complaints in the database to guarantee database security.</span><span></span></p>
<p class="MsoListParagraphCxSpLast"><span><span>•<span> </span></span></span><span>Respect MSF's behavioral commitments and principles.</span><span></span></p>
</td>
</tr>
<tr>
<td valign="top" width="624"> </td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span><span> </span></span></p>
<p><br>
<strong><u>REQUIREMENTS</u></strong><strong>: </strong></p>
<p> </p>
<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tbody>
<tr>
<td>
<p><strong>Education</strong></p>
<p> </p>
<p> </p>
<p><strong>Experienc</strong></p>
</td>
<td>
<p> Secondary education is required.</p>
<p> A degree in psychosocial sciences or a related field is an asset</p>
<p> </p>
<p> </p>
</td>
</tr>
<tr>
<td>
<p> </p>
</td>
<td>
<p>· Experience of minimum 6 months in implementing complaints and feedback mechanisms.</p>
<p>· Experience in handling confidential or sensitive information required.</p>
<p>· Experience with abuse, safeguarding, or crisis intervention. <strong>MEAL </strong>(Monitoring Evaluation Accountability et Learning) <strong>strongly preferred.</strong></p>
<p> </p>
<p> </p>
</td>
</tr>
<tr>
<td>
<p><strong>Languages</strong></p>
<p> </p>
</td>
<td>
<p>· A native Arabic speaker. Oral and written fluency of English is essential.</p>
<p> </p>
</td>
</tr>
<tr>
<td>
<p><strong>Knowledge</strong></p>
</td>
<td>
<p>· Good computer skills, including Microsoft Word, Excel, PowerPoint, and Outlook.</p>
</td>
</tr>
</tbody>
</table>
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<p class="MsoNormal"><b><span lang="EN-GB"> </span></b></p>
</td>
<td valign="top" width="80%">
<p> </p>
<p> <strong>Competencies :</strong></p>
<p>• Results and a sense of quality.</p>
<p>• Adherence to MSF principles.</p>
<p>• Flexible behaviour.</p>
<p>• Sense of service.</p>
<p>• Stress management.</p>
<p>• Strong listening and verbal communication, including by phone.</p>
<p>• Reporting (oral, written).</p>
<p>• Reactivity in case of sensitive cases.</p>
<p>• Ability to maintain confidentiality.</p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span><span lang="EN-GB"></span></span></p>
<p class="MsoNormal"><span> </span></p>
<p class="MsoNormal"><b><span>WORK LOCATION: </span></b><span>Amman - Jordan<b> </b> </span></p>
<p class="MsoNormal"><b><span>CONTRACT: </span></b><span>3-Month Fixed-term contract – Full-time </span></p>
<p class="MsoNormal"><span> </span></p>
<p class="MsoNormal"><span>Interested applicants should submit their application in <b>English</b>, containing a <b>Curriculum Vitae (CV)</b>, </span></p>
<p class="MsoNormal"><span>no later than <b><span>17 November 2026</span></b>, on the <b>Akhtaboot website</b> </span></p>
<p class="MsoNormal"><span> </span></p>
<p class="MsoNormal"><span> </span></p>
<p class="MsoNormal"><span> </span></p>
<p><strong>Only candidates meeting the requirements will be called for through their email addresses</strong></p>
<p> </p>
<p><strong>Médecins Sans Frontières is committed to safeguarding and promoting the welfare of the people we serve</strong></p>
<p><strong>and our staff. MSF has zero tolerance for sexual exploitation and abuse, harassment, and abuse of power.</strong></p>
<p><strong>All selected candidates will be subject to reference checks.</strong></p>
<p> </p>
<p><strong>Notice: No monetary transactions, no demands for favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the hiring of a candidate who has benefited from such acts. All such illicit demands may be pursued through the judicial system.</strong></p>
<p class="MsoNormal"><span></span></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><b><span> </span></b><span> </span></p>
<p class="MsoNormal"><span> </span></p>
<p class="MsoNormal"> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Role:</strong> Senior Engineer – ICT / Security /ELV<br> <br> <strong>Education</strong>: Degree in Electrical, Electronics, Telecommunications, or related Engineering discipline<br> <br> <strong>Work Experience:</strong> <br> 8 - 15 Years of experience in ICT/ Security / ELV.<br> Strong design and engineering experience across ICT, Security, and ELV systems.<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>
<div class="job-info" >
<h3 >Health, Safety and Security (HSS) Assistant (INT11814)</h3>
<div class="jobValues" >
<div class="posdescriptionPropertyBox" >
<ul class="jobSum" >
<li class="jobSumItem SumItem_codelist5value" >
<div class="jobSumLabel" >Location
<p>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture.</p><p>The Associate Communications Officer will lead the development and implementation of the UN Country Team s communication strategies in close collaboration with the leadership and communication focal points of UN entities; Contribute to the development of common UNCT messaging on collective priorities and lead media engagement efforts to ensure advocacy messages effectively reach target audiences; Support the Resident Coordinator s engagement with external partners by ensuring appropriate visibility and comprehensive media and social media coverage; Lead interagency communication initiatives, media campaigns, and UN system-wide events in collaboration with relevant UN entities, media outlets, government partners, and other stakeholders, ensuring that key messages and advocacy efforts are effectively communicated; Coordinate the UN Communication Group, facilitating agency engagement and contributions to collective initiatives, events, and campaigns to strengthen the One UN voice and ensure that the UN Jordan website and social media platforms are regularly updated with relevant content, publications, news, and events, while facilitating stakeholder and public access to these platforms. The position is located in the United Nations Resident Coordination Office (RCO) in Amman, Jordan, under the direct supervision of the Head of the Resident Coordinator Office.</p><p>Responsibilities Within delegated authority, the incumbent will be responsible of the following duties:</p><ul><li>Contribute to the implementation of communications strategies that raise awareness, drive engagement, build support and have measurable impact with target audiences.</li><li>Contribute to gathering insights and analysis from traditional, social, and digital media monitoring, including public narratives and areas of reputational risk to inform communications strategy.</li><li>Contribute to the drafting compelling narratives and messaging on the work of the UN that engage target audiences across different channels and platforms.</li><li>Contribute to media mapping, reaching out to and fostering relationships with traditional and new media outlets.</li><li>Contribute to the development of media lines, including in crisis situations and on sensitive issues.</li><li>Contribute to the planning and coordination of press conferences, briefings, and media events.</li><li>Contribute to the creation of compelling content that is optimized to reach target audiences across a range of platforms and channels.</li><li>Contribute to the drafting and production of communications products, such as press releases, press statements, web stories, reports, and infographics.</li><li>Contribute to the development and implementation of communications campaigns that engage and have measurable impact with target audiences through appropriate channels and platforms.</li><li>Contribute to development and coordination of strategic communications partnerships with internal and external stakeholders to reach target audiences and maximize impact.</li><li>Contribute to the delivery of in-person outreach and advocacy strategies and campaigns to engage target audiences and advance UN priorities.</li><li>Contribute to the creation of content, interviews, news and programming for UN and/or community radio channels and podcasts.</li><li>Contribute to the creation and updating of policy, guidance and/or training related to strategic communications, in consultation with all relevant stakeholders.</li><li>Assist in the preparation of reporting and inputs for strategic communications in the context of regular reporting to governmental bodies.</li><li>Keep abreast of the latest trends in communications and maintain expertise in relevant and emerging technologies.</li><li>Maintain confidentiality, integrity, and discreet handling of sensitive information in compliance with the UN data privacy, security requirements, and standards.</li><li>Monitor, analyse and report on communications approaches, activities and strategies to assess their performance and effectiveness.</li><li>Contribute to the collection and analysis of data as well as identification of trends or patterns and provides draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting.</li></ul><p>Competencies</p><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree (Master s degree or equivalent) in communication, journalism, international relations, digital communications or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.</li><li>Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage.</li><li>A minimum of two (2) years of progressively responsible experience in communications, international relations, or other relevant areas is required.</li><li>Demonstrated knowledge of strategic communications principles and practices is required.</li><li>Demonstrated knowledge of risks to information integrity - misinformation, disinformation, hate speech, and threats in fragile, post conflict, and crisis environments is desirable.</li><li>Demonstrated skills in data visualization tools to create charts, graphs, and visual outputs is desirable.</li><li>Demonstrated skills in collecting, processing, and analysing large volumes of unstructured and structured data is desirable.</li><li>Demonstrated knowledge of current and emerging digital media platforms, their principles and technologies is desirable.</li><li>One (1) year or more of experience in data analytics or related area is desirable.</li><li>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is required.</li></ul>
<p><strong>Organisation Background</strong></p>
<p>Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of <a href="http://www.ngosafety.org/services">free services</a>, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training. </p>
<p>INSO provides daily support to more than 1200 NGOs operating in 16 of the world’s most insecure countries. INSO is headquartered in The Hague, Netherlands - the international city of peace and justice.</p>
<p><strong>INSO Palestine</strong></p>
<p>INSO Palestine launched in 2024 in response to the ongoing crisis in the Occupied Palestinian Territories (oPT). Based in Amman, Jordan with staff present in the West Bank and Gaza, this new programme will support NGOs providing much-needed humanitarian assistance amid a complex safety and access environment. The team harnesses data and insights to provide timely analysis and coordination services to assist humanitarians navigating significant risks to staff and beneficiaries. As part of the INSO Palestine team, you will be playing an active and impactful role in assisting the delivery of aid to people in significant need. </p>
<p><strong>Overall Purpose of Role:</strong></p>
<p>Acting as the primary assistant to the Country Administration Manager (CAM), the Operations Officer will support in carrying out INSO operations including (but not limited to) HR, logistics, procurement, admin tasks, and functions. The position will as part of the Operations team.</p>
<p><strong>Main Duties and Responsibilities:</strong></p>
<p><strong>Logistics & </strong><strong>Procurement:</strong></p>
<ul>
<li>Assist supervisor in procurement activities, in collaboration with Operations and Program teams</li>
<li>Ensure the procurement process is as per the SOPs, with proper documentation supporting all the purchases</li>
<li>Assist with identification of suitable vendors, collection of price quotes, documentation of procurement process, and management of electronic and paper procurement files</li>
<li>Responsible for circulating RFQs, preparing bid analysis, and issuing purchase orders</li>
<li>Coordinate all logistical arrangements for project-related events, workshops, seminars, and other training activities</li>
<li>Responsible for managing & preparing service level agreements for the smooth running of project activities</li>
<li>Help manage and administer office resources, including office space, assets including laptops, other related office systems and equipment.</li>
<li>Maintain and update CO inventory list as per INSO requirements and submit quarterly reports.</li>
<li>Ensure all assets are tagged and keep record of movement of assets.</li>
<li>Ensure physical verification is done on a bi-annual basis.</li>
<li>Monitoring of vehicle movement through vehicle log sheet</li>
</ul>
<p><strong>Administration:</strong></p>
<ul>
<li>Manage travel arrangements, including staff air tickets, transport, and accommodation for business purposes</li>
<li>Support the organization of team events (meetings, workshops, etc.).</li>
<li>Maintains a central filing system for required documents and forms.</li>
<li>Support the development and systematic management of internal policies and their implementation across INSO operations</li>
<li>Organize and process purchase requests, quotations, purchase orders, and goods received notes and submit to finance for payment.</li>
<li>Help conduct compliance checks, donor due diligence, and other regulatory responsibilities.</li>
<li>Fulfill other administrative functions as required</li>
</ul>
<ul>
<li>Organize flight bookings for all staff and goods, and ensure all staff and goods have proper documentation before travelling</li>
<li>Have good working relationship with flight partners such as UNHAS and local travel agents for Commercial Flights</li>
<li>Ensure all invoices are sent on time for payment from our flight partners.</li>
</ul>
<p><strong>Human Resource:</strong></p>
<ul>
<li>Assist with long-term and short-term recruitment needs for INSO</li>
<li>Ensure all staff files are maintained</li>
<li>Ensure all trackers and databases are up-to-date and readily available for management information.</li>
<li>Assist with the identification, selection, recruitment, training, and orientation of new staff members</li>
<li>Support with Cezanne where needed</li>
<li>Ensure timesheets are up to date</li>
<li>Follow up with work and residency permits for international staff</li>
<li>Handle social security procedures and follow up</li>
<li>Be the focal point for the health insurance provider</li>
</ul>
<p><strong><u>PERSON SPECIFICATION</u></strong></p>
<p><strong>Knowledge, Skills and Experience</strong></p>
<p><em>Essential:</em></p>
<ul>
<li>A Degree in Business Administration, Supply chain, HR, Logistics, or relevant field.</li>
<li>Excellent English and local language skills, both written and verbal.</li>
<li>Minimum 3 years of relevant work experience, preferably with NGOs.</li>
<li>Proficient in Microsoft Office tools.</li>
<li>Attention to detail and ability to multitask</li>
<li>Knowledge of PA (Palestinian Authority) regulations, especially labour law and NGO registration procedures</li>
</ul>
<p><em>Nice to Have:</em></p>
<ul>
<li>Other language skills.</li>
<li>Open-mindedness and self-confidence.</li>
<li>Acceptance and understanding of humanitarian principles.</li>
<li>Strong ethics, with ability to manage confidential data.</li>
<li>High degree of autonomy.</li>
</ul>
<p><strong>Personal Attributes</strong></p>
<ul>
<li>Confidentiality, integrity, and a sense of conflict-of-interest prevention.</li>
<li>Self-motivation, courtesy, and humility.</li>
<li>Team spirit and good management of interpersonal relationships.</li>
<li>Know how to plan and organize your work.</li>
<li>Be flexible, dynamic, know how to propose initiatives.</li>
<li>Be able to work under pressure.</li>
<li>Effective communicator.</li>
<li>Capacity to work in multicultural environments.</li>
</ul>
<p><strong>How to apply </strong></p>
<p>Please submit the following documents in English to <strong><a href="mailto:jobs@pal.ngosafety.org">jobs@pal.ngosafety.org</a> </strong>and reference “<strong>Operations Officer</strong>” in the subject line. </p>
<ul>
<li>Cover Letter specifying how you meet the mandatory requirements, your motivation for applying, and what you hope to bring to INSO</li>
<li>Updated CV. </li>
</ul>
<p>Please note that the application closing date is 12/10/2026 Do not send any additional information. Only short-listed candidates will be contacted.<strong> </strong></p>
<p><strong>Applications will be reviewed on a rolling basis. </strong></p>
<div ><strong>Please note that applications will be considered only if submitted via email. Applications submitted through Akhtaboot will not be reviewed.</strong>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Purpose Monitor and analyze banking transactions to identify, assess, and prevent fraudulent and suspicious activities using fraud detection systems, data analytics, and early-warning tools.<br> Support fraud investigations, risk assessment, reporting, and continuous improvement of fraud prevention strategies.<br> Key Responsibilities Monitor transactions and investigate suspicious activities and fraud alerts.<br> Analyze data and identify fraud patterns, trends, and emerging risks.<br> Take appropriate initial actions to contain and prevent fraud in line with Bank policies.<br> Prepare periodic fraud reports, statistics, and management recommendations.<br> Support the enhancement of fraud detection systems and monitoring tools.<br> Keep up to date with regulatory requirements and global fraud trends.<br> Develop fraud awareness materials for employees and customers.<br> Participate in Business Continuity Planning (BCP) and emergency response activities.<br> Bachelor’s degree in Business Administration, Finance, Banking, or a related field.<br> Minimum 5 years of banking experience .<br> Strong knowledge of fraud detection, financial forgery, banking products, cards, and electronic channels.<br> Knowledge of Fraud Detection Systems, data analytics, and AI-based monitoring.<br> Understanding of operational risk, AML, BCP, and relevant local/international regulations.<br> Strong analytical, investigative, communication, and decision-making skills.<br> Good command of English.<br></span> </div>
<p > </p>
<table align="left" border="1" cellpadding="0" cellspacing="0" width="619">
<tbody>
<tr>
<td >
<p><strong>Job Title</strong></p>
</td>
<td colspan="3" >
<p><strong>Senior Education Officer</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Grade</strong></p>
</td>
<td >
<p><strong> 6</strong></p>
</td>
<td >
<p><strong>Salary</strong></p>
</td>
<td >
<p><strong>1100</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Department</strong></p>
</td>
<td colspan="3" >
<p><strong>Programme</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Reports to</strong></p>
</td>
<td colspan="3" >
<p><strong>Orphans and Child Welfare Coordinator</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Supervisor</strong></p>
</td>
<td colspan="3" >
<p><strong>Orphans and Child Welfare Coordinator</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Location</strong></p>
</td>
<td colspan="3" >
<p><strong>Amman, with frequent travel to the field</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>Islamic Relief Worldwide</strong></p>
<p>Islamic Relief Jordan is a country branch of Islamic Relief Worldwide. Islamic Relief Worldwide is an internationally recognized charity (Charity No.: 328158), looking back on nearly 42 years of experience in humanitarian and developmental aid. It was founded in 1984 in Birmingham, UK, in response to the devastating famine in the Horn of Africa. Since then, Islamic Relief has grown into a charity that is active worldwide, putting development projects, emergency aid, and rebuilding projects into action in over 44 countries around the world.</p>
<p>Islamic Relief Jordan (IRJ) began its operations in 1997 with orphan’s sponsorship, sponsoring hundreds of orphans living in Jordan. IRJ extended its programs to seasonal projects with Ramadan and Qurbani distributions and In-Kind donations. IRJ has established strong partnership with international non-governmental organization and local one’s strengthening the overall response to the Syria crisis. At the onset of Syria humanitarian crisis in late 2011, IRJ provided emergency response to those affected by violence in Syria and has since then scaled up its capacity and operations with number of 70 staff across the country.</p>
<p>IRJ programme department works toward introducing relevant interventions to Jordanians as well as Syrians and Palestinians refugees that would impact their lives and improve their life conditions. IRJ programme act upon IRW mandate and in line with IR-Middle East and Eastern Europe strategy that aims to ensure Safe, dignified and peaceful living conditions for refugees, IDPs and vulnerable groups as well as communities at risk of disasters in the Middle East. IRJ office has expanded with the Syrian crisis Since 2011, reaching more than 200,000 refugees by 2013 with an annual income of 35,000,000 GBP. </p>
<p>The department has successfully introduced interventions in a multi-sectors response, being the lead agency responsible for humanitarian assistance in the north of Jordan, reaching more than 80,000 beneficiaries in 2025 and continue providing access to food, health care, cash for shelter and non-food items such as hygiene kits and winterization items in 2021. The programme department is now strategizing the Syrian crisis response in Jordan and working toward a holistic integrated approach with the host community and planning to move toward sustainable development through introducing innovative approaches in education promotion, community development and economic empowerment.</p>
<p><strong>Our values and commitment to safeguarding:</strong></p>
<p>IRJ is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct; and committed to promoting the welfare of children, young people, adults, and beneficiaries with whom IRJ engages. IRJ expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.</p>
<p>The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organization.</p>
<p>All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRJ also participates in the Inter-Agency Misconduct Disclosure Scheme.</p>
<p>In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.</p>
<p><strong>KEY RESPONSIBILITIES</strong>:</p>
<p><strong><u>Project Management </u></strong></p>
<ul>
<li>Provide technical and strategic guidance to education programmes in alignment with IR strategies, and global education frameworks.</li>
<li>Lead and provide technical input into training needs assessments and the development of relevant curriculum.</li>
<li>Manage, coach and supervise educate projects staff, enhance staff capacity through training with respect to identified staff needs.</li>
<li>Contribute to the successful management of the education projects and managing the implementation of the project’s activities.</li>
<li>Track and thoroughly review financial reports to ensure education projects budget is spent on target.</li>
<li>Lead and participate in the first level of RH (beneficiary) selection</li>
</ul>
<p> </p>
<ul>
<li> Lead the overall planning, implementation, monitoring, and quality assurance of the project, ensuring alignment with the approved proposal, budget, and donor requirements.</li>
<li>Ensure effective delivery of project activities,</li>
<li> Support the line manager in resource mobilization efforts, proposal development, and project design for future phases.</li>
<li>Track implementation progress against implementation plan and indicators, ensuring timely achievement of project outputs and outcomes. Contribute to the development of concept notes and technical inputs for education.</li>
</ul>
<p><strong><u>Documentation and reporting</u></strong></p>
<ul>
<li>Ensure projects templates and forms are updated and well documented.</li>
<li>Ensure project progress is clearly documented in the database.</li>
<li>Work with the monitoring and evaluation team to enhance measurement tools.</li>
<li>Prepare monthly reports on the activities and progress of the projects as per IRW templates and requirements.</li>
<li>Close monitoring and control over the data collected from beneficiaries, and participated in selection criteria development for beneficiary.</li>
<li>Ensure systems regarding database management and security are in place and maintained.</li>
<li>Ensure data gathering is done according to the latest sector standards and results of relevant lessons are integrated into the project.</li>
<li>Draft initial versions of all required project reports in accordance with donor requirements, including interim and final reports.</li>
</ul>
<p><strong><u>Staff Management</u></strong></p>
<p> </p>
<ul>
<li>line-manage of education projects staff of the assigned project(s), including day-to-day management, development training, and appraisals, etc.</li>
<li>Conduct annual performance evaluation for education team members.</li>
</ul>
<p> </p>
<p><strong><u>Financial Management</u></strong></p>
<p> </p>
<ul>
<li>Manage the budget of the assigned project(s) and ensure all expenses are according to budget and meet IRJ standards about financial management, including accountability and good governance.</li>
<li>Review and verify financial reports, payment requests, and supporting documents, including tuition payments, stipends, and training costs.</li>
<li> </li>
<li>Coordinate closely with Finance and Procurement teams to ensure timely, compliant, and transparent financial processes.</li>
</ul>
<p> </p>
<p><strong><u>Communication and Coordination</u></strong></p>
<p> </p>
<ul>
<li>Develop and maintain appropriate, regular, transparent and supportive communication structures with the assigned project team, IRJ in-country and advisers and other relevant stakeholders (e.g. beneficiaries, ministry of higher education, ministry of education, universities, community leaders, local and national government officials, UN agencies and other NGOs), with the objective of ensuring good cooperation and partnerships.</li>
<li>Signing MOUs, working and collaborative with partners and other key stakeholders.</li>
<li>Participate in education coordination meetings and other working groups or meetings as required, representing IRJ and feeding back to the staff and Community Development Coordinator on relevant issues.</li>
<li>Build and maintain strong networks with local education agencies, universities, and relevant organizations to enhance coordination, learning, and project impact.</li>
<li>Ability to communicate and maintain appropriate and productive relations with a range of actors, including children, parents, local and national authorities.</li>
</ul>
<p> </p>
<p><strong><u>Logistics</u></strong></p>
<p> </p>
<ul>
<li>Support the Procurement and logistics activities in regards to the purchasing of supplies and equipment for the project.</li>
</ul>
<p><strong><u>Quality Management</u></strong></p>
<p> </p>
<ul>
<li>Ensure the project(s) are implemented in line with donor proposals and requirements and in accordance with IRJ, donor, country and international standards i.e. CHS standards.</li>
</ul>
<p> </p>
<p><strong><u>Required Qualification:</u></strong></p>
<ul>
<li>University degree in Education, sociology, community studies, social sciences, or any other related field.</li>
<li>Four to five years of relevant experience, education projects, youth programs, or humanitarian development contexts.</li>
<li> </li>
<li>Relevant Post graduate studies in the field of project planning and management, public administration, gender studies, proposal writing are considered as an advantage.</li>
<li>Practical experience in designing and implementing education projects.</li>
<li>Experience in youth skills/employment, (employment or entrepreneurship) is considered an asset.</li>
<li>Proven Project Management skills including planning and budget tracking capacities.</li>
<li>The ability to think critically and to recommend good solutions to problems.</li>
<li>Strong organizational skills.</li>
<li>Proven ability to lead a team and being part of a team.</li>
<li>Ability to mentor staff to work professionally and verifiably deliver results for project participants</li>
<li>Ability to travel independently throughout Jordan, including to rural communities</li>
<li>Willingness and ability to work extended hours</li>
<li>Fluent in English and Arabic, written and spoken.</li>
<li>Advance knowledge of Microsoft Office applications.</li>
</ul>
<p > </p>
<p><strong>Technical knowledge Skills & abilities: </strong></p>
<p> </p>
<ul>
<li>Communication and Analysis skills of the needs</li>
<li>Strong team and leadership skills and ability to manage diverse team with different background and skills.</li>
<li>Good field experience in emergency and development program management, preferably with non-government organizations.</li>
<li>Good knowledge of current humanitarian policy issues and the international humanitarian context.</li>
<li>Knowledge of key development/Humanitarian donors engaged in Syrian response programmes (i.e. UNOCHA, SIDA, UNDP, UNHCR,UNICIF etc.), and of procedures, accountability frameworks and best practices.</li>
<li>Proven experience in Jordan contexts of Education and higher education sectors including gaps and priorities.</li>
<li>Good understanding of international humanitarian principles and standards including CHS, SPHERE, ICRC Code of Conduct etc</li>
<li>Report writing, problem solving and leaderships kills.</li>
<li>Good understanding of capacity assessment methodologies; excellent ability to identify significant capacity building opportunities and design training programs relevant for graduates.</li>
<li>Strong understanding of project cycle management, result-based management and M&E functions.</li>
</ul>
<p><strong>Personal knowledge Skills & abilities:</strong></p>
<ul>
<li>Diplomacy, tact & negotiation skills.</li>
<li>Able to communicate effectively both oral and in writing with employees at all levels within the organisation and also externally.</li>
<li>Willingness to work flexibly and outside normal office hours as and when required for humanitarian emergency response</li>
</ul>
<p><strong>Developing and maintaining relationships:</strong></p>
<ul>
<li>Very good team management skills and the ability to lead a team from different background and skills.</li>
<li>Very good verbal and written communications skills and the ability to relate to people from all backgrounds.</li>
</ul>
<p><strong>Managing yourself in a pressured and changing environment:</strong></p>
<ul>
<li>Demonstrated ability at being flexible and adapt to changing situations.</li>
<li>The ability to remain calm while dealing with conflicting priorities and working under pressure.</li>
</ul>
<p> </p>
<p><strong>Operating safely and securely in a humanitarian response:</strong></p>
<ul>
<li>Relevant experience in implementing security policy/protocols.</li>
</ul>
<p> </p>
<p>Manage end-to-end purchasing activities, including reviewing requisitions, sourcing suppliers, comparing quotations, and issuing purchase orders. Coordinate with local and international suppliers to ensure competitive pricing, favorable terms, and timely delivery of materials. Manage international shipments, transportation arrangements, import documentation, and customs clearance processes. Monitor purchase orders and delivery schedules, proactively resolving supplier shortages, delays, and quality-related issues. Maintain accurate procurement, supplier, shipping, and delivery records while ensuring timely updates in the ERP system. Collaborate with Production, Warehouse, Finance, and other internal teams to align procurement activities with operational requirements. Build and maintain effective supplier relationships through strong negotiation, communication, planning, and follow-up.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Industrial Engineering, Supply Chain, Procurement, Logistics, Business Administration, or a related field. 3-5 years of experience in purchasing, procurement, and logistics, preferably within a manufacturing environment. Strong experience in international purchasing, import procurement, supplier management, and purchase order execution. Good knowledge of shipping, transportation, customs clearance procedures, and international logistics processes. Hands-on experience using ERP systems for purchasing, supplier, and delivery management. Strong negotiation, problem-solving, organizational, communication, and attention-to-detail skills. Fluent written and spoken English; procurement or supply chain certification is an advantage.</p>
<p><strong>Senior Donor Coordination and Operations Officer</strong></p>
<p><strong>Contract Duration: </strong>12 months, subject to the applicable contractual terms and arrangements.</p>
<p><strong>Expected Monthly Salary Range: JOD 2,000-3,000 </strong></p>
<p><strong>A reputable organization is seeking qualified Jordanian professionals to fill the role of a Senior Donor Coordination and Operations Officer for planned national water projects.</strong></p>
<p><strong>Key Responsibilities </strong></p>
<ul>
<li>Support preparation and monitoring of budgets, financing plans, expenditure frameworks, cash-flow forecasts, and financial progress reports for the Readiness Program.</li>
<li>Collect, consolidate, validate, and reconcile financial information received from multiple implementing entities, ensuring accuracy, completeness, consistency, and traceability.</li>
<li>Track financing commitments, disbursement conditions, funding gaps, outstanding actions, and financial milestones across the readiness portfolio.</li>
<li>Coordinate financial workflows and reporting requirements with Government institutions, implementing entities, donors, lenders, and other development partners.</li>
<li>Prepare consolidated financial reports, management briefs, responses to financial queries, and audit-ready supporting documentation.</li>
<li>Support donor missions, portfolio reviews, financial assessments, and compliance reviews.</li>
<li>Maintain structured electronic records and archives in accordance with applicable public-sector financial management, procurement, internal-control, and audit requirements.</li>
</ul>
<p><strong>Minimum Qualifications </strong></p>
<ul>
<li>Bachelor’s degree in finance, accounting, economics, business administration, or a closely related field.</li>
<li>Minimum of ten (10) years of relevant professional experience in financial operations, preferably within public institutions, utilities, infrastructure programs, donor-funded programs, or multi-entity environments.</li>
<li>Strong analytical capability, including advanced Excel modelling, financial analysis, forecasting, and consolidation of financial information.</li>
<li>Excellent report-writing, presentation, organizational, and communication skills.</li>
<li>Demonstrated ability to coordinate across government institutions, implementing entities, and development partners.</li>
<li>High attention to detail and the ability to manage sensitive financial and institutional information with discretion.</li>
<li>Ability to work independently, manage multiple priorities and deadlines, and maintain accurate and auditable records.</li>
<li>Proficiency in Arabic and English.</li>
</ul>
<p><strong>Preference Qualifications</strong></p>
<p>The following qualifications are considered an advantage but are not mandatory:</p>
<ul>
<li>Postgraduate qualification and/or professional certification in supply chain, financial management, accounting, project finance, public financial administration, or a related field.</li>
<li>Experience in infrastructure financing, portfolio analysis, ERP systems, or financial-management platforms.</li>
<li>Familiarity with the financial reporting and compliance requirements of major development partners and international financial institutions.</li>
</ul>
<p> </p>
<p>To apply through Akhtaboot, please submit a cover letter and current curriculum vitae (CV) in reverse chronological order format.</p>
<p>Applications that do not meet the minimum requirements listed above will not be considered. Incomplete applications and/or corrupt files may delay processing of your application or remove you from consideration. </p>
<p>Deadline for submission of applications is <strong>October 22, 2026.</strong></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Overview
<p>At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities. </p><br> <p>With a global presence and a passionate team of over 200 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value. </p><br> <p>Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed. </p><br> <p>ITA is seeking a Security Forces Armorer Support to join the team in Jordan.</p><br>
Responsibilities
<p>The selected candidate will play a vital role in supporting the 9th Air Force, a key component of the United States Air Force Central Command (AFCENT) overseeing operations in the Middle East. This position provides subject matter expertise to the 9th Air Force Expeditionary Security Forces Squadron, helping ensure base security and critical support services in one of the most dynamic and strategically important regions in the world. The 9th Air Force serves at other locations such as Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS.</p><br>
<p>The Contractor shall:- Manage the accountability, protection, issue, and receive all firearms, communications, equipment, and related assets.</p><br>
<p>- Account for, issue, and provide annual forecast for munitions needed for operations.</p><br>
<p>- Manage armorers and establishes Standard Operating Procedures (SOP) and daily task coordination for the armory.</p><br>
<p>- Be knowledgeable of Air Force weapons maintenance and parts processes and shall be able to conduct maintenance on weapons.</p><br>
<p>- Manage armory equipment as primary or alternate equipment custodian.</p><br>
<p>- Be responsible for cleaning of all unassigned weapons.</p><br>
Qualifications
<p>- Three (3) years of experience managing a DoD Armory.</p><br>
<p>- Must be proficient in the use of Microsoft Office.</p><br>
<p>- Must possess a valid state and be able to obtain a Government issued Driver’s License. </p><br>
<p>- Must possess a DoD approved <strong>SECRET</strong> security clearance to perform duties under this task order.</p><br> <p>Additional qualifications are desired:- Training and experience with USAF Equipment Management Process.</p><br>
<p>- A USAF 7 level skill identification in Combat Arms.</p><br>
<p>- Experience with USAF munitions forecasting.</p><br> <p><em>This position is subject to the provisions of the Lautenberg Amendment. All employees must successfully pass all medical screening as required per </em>CENTCOM<em> deployment standards.</em></p><br> <p>Under the 9AF ESFS contract, all applicants are subject to an in-depth background check to ensure regulation compliance. Eligible applicants will not have any of the following:</p><br> <ul>
<li>Pending criminal or civil charges (including divorce/child custody proceedings)</li>
<li>Felony arrest record</li>
<li>Alcohol related arrest in the last five years</li>
<li>Any type of moral turpitude arrest record/history (including, but not limited to, prostitution, pandering, voyeurism, public indecency)</li>
<li>Any type of involvement in hate crimes</li>
<li>History of violence</li>
<li>Involvement in any group or organization that espouses extralegalviolence as a legitimate means to achieve an end</li>
</ul>
Benefit and Compensation Transparency
<p>ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:</p><br>
<ul>
<li>Medical, dental and vision plans</li>
<li>Life Insurance</li>
<li>Short Term Disability insurance (where applicable)</li>
<li>Voluntary ancillary benefit options</li>
<li>401k retirement benefits with employer matching contributions</li>
</ul>
Application and Employment at ITA International
<p>ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br>
<p>In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at 757-246-6781 or email us at HR@ita-intl.com.</p><br> </div>
<p><strong>Monitoring and Delivery Officer</strong></p>
<p><strong>Contract Duration:</strong> 12 months, subject to applicable contractual terms and arrangements<br>
<strong>Expected Monthly Salary Range:</strong> JOD 700–800</p>
<p><strong>A reputable organization is seeking qualified Jordanian professionals to fill the role of a Monitoring and Delivery Officer for planned national water projects</strong></p>
<p><strong>Key Responsibilities </strong></p>
<ul>
<li>Support the development and maintenance of project implementation schedules, monitoring frameworks, performance indicators, milestone trackers, risk registers, issue logs, and action trackers.</li>
<li>Collect, verify, consolidate, and analyse implementation information received from relevant sources, utilities, consultants, contractors, and technical teams.</li>
<li>Monitor progress across design, financing, procurement/tendering, construction, commissioning, and other relevant implementation stages.</li>
<li>Identify schedule deviations, implementation bottlenecks, data inconsistencies, emerging risks, and overdue actions, and escalate them through appropriate reporting channels.</li>
<li>Prepare periodic progress reports, management dashboards, analytical briefs, early-warning notices, and presentations for senior management and external stakeholders.</li>
<li>Maintain accurate monitoring records and support the operation of the Readiness Unit’s digital monitoring and reporting systems.</li>
<li>Use Microsoft Excel, Power BI, or equivalent dashboard and visualization tools to analyse and communicate implementation performance.</li>
</ul>
<p><strong>Minimum Qualifications </strong></p>
<ul>
<li>Fresh graduates with a Bachelor’s degree in engineering, public administration, economics, data science, project management, or another relevant discipline.</li>
<li>Minimum cumulative GPA of 3.65/4 or equivalent.</li>
<li>Strong analytical, report-writing, presentation, and communication skills.</li>
<li>Advanced proficiency in Microsoft Excel and competence in data analysis and performance reporting.</li>
<li>Proficiency in Arabic and English.</li>
<li>Ability to work independently, manage competing priorities, and produce accurate outputs within established deadlines.</li>
</ul>
<p><strong>Preference Qualifications</strong></p>
<p>The following qualifications are considered an advantage but are not mandatory:</p>
<ul>
<li>Master’s degree in a relevant discipline.</li>
<li>Previous professional experience.</li>
<li>Certification in project management, monitoring and evaluation, data analytics, or a related field.</li>
<li>Familiarity with Microsoft Project, Primavera P6, GIS, document-management systems, ERP systems, or digital project-monitoring platforms.</li>
<li>Ability to translate complex technical and implementation information into clear management-level reports and recommendations.</li>
</ul>
<p>To apply through Akhtaboot, please submit a cover letter and current curriculum vitae (CV) in reverse chronological order format.</p>
<p>Applications that do not meet the minimum requirements listed above will not be considered. Incomplete applications and/or corrupt files may delay processing of your application or remove you from consideration. Deadline for submission of applications is <strong>October 22, 2026.</strong></p>
<p><strong>Senior Monitoring and Delivery Officer</strong></p>
<p><strong>Contract Duration: </strong>12 months, subject to the applicable contractual terms and arrangements.</p>
<p><strong>Expected Monthly Salary Range: JOD 2,000-3,000 </strong></p>
<p><strong>A reputable organization is seeking qualified Jordanian professionals to fill the role of a Senior Monitoring and Delivery Officer for planned national water projects.</strong></p>
<p><strong>Key Responsibilities </strong></p>
<ul>
<li>Lead or support the development and maintenance of integrated implementation schedules, monitoring frameworks, KPIs, milestone trackers, risk registers, issue logs, and action trackers for assigned readiness investments.</li>
<li>Review, verify, consolidate, and analyse progress information received from implementing entities, consultants, contractors, and technical teams.</li>
<li>Monitor readiness investments across design, financing, procurement/tendering, construction, commissioning, and handover stages, and identify critical-path issues and delivery risks.</li>
<li>Prepare high-quality progress reports, dashboards, analytical briefs, early-warning notices, decision notes, and executive presentations.</li>
<li>Coordinate with Government entities, development partners, donors, international financial institutions, consultants, and contractors on implementation and reporting matters.</li>
<li>Support management in resolving implementation bottlenecks and follow up agreed corrective actions to closure.</li>
<li>Contribute to the continuous improvement of digital monitoring systems, data standards, reporting protocols, and portfolio-level performance management.</li>
</ul>
<p><strong>Minimum Qualifications </strong></p>
<ul>
<li>Bachelor’s degree in engineering, public administration, economics, data science, project management, or another relevant discipline.</li>
<li>at least Ten (10) years of relevant professional experience, preferably in project monitoring, project management, infrastructure delivery, program implementation, construction, or performance reporting.</li>
<li>Strong analytical, problem-solving, report-writing, presentation, and communication skills.</li>
<li>Advanced proficiency in Microsoft Excel and strong capability in project monitoring and data analysis.</li>
<li>Proficiency in Arabic and English.</li>
<li>Ability to work independently, coordinate multiple stakeholders, manage competing priorities, and deliver accurate outputs within established deadlines.</li>
</ul>
<p><strong>Preferred Qualifications</strong></p>
<p>The following qualifications are considered an advantage but are not mandatory:</p>
<ul>
<li>Experience in water-sector, utility, construction, or other major infrastructure projects.</li>
<li>Knowledge of public-sector project implementation, procurement processes, contract administration, and donor-funded project requirements.</li>
<li>Master’s degree in a relevant discipline.</li>
<li>Certification in project management, monitoring and evaluation, data analytics, or a related field.</li>
<li>Experience with Power BI, Microsoft Project, Primavera P6, GIS, document-management systems, ERP systems, or other digital project-monitoring platforms.</li>
</ul>
<p> </p>
<p>To apply through Akhtaboot, please submit a cover letter and current curriculum vitae (CV) in reverse chronological order format.</p>
<p>Applications that do not meet the minimum requirements listed above will not be considered. Incomplete applications and/or corrupt files may delay processing of your application or remove you from consideration. No phone calls will be accepted.</p>
<p>Deadline for submission of applications is <strong>October 22, 2026.</strong></p>
<p> </p>
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