Security Camera Watch Jobs in Jordan
2997 Jobs Found
<p>Please check the opportunity on this link Opportunity IRAP Jordan is seeking the consultancy services of a Safety and Security expert to conduct an independent, comprehensive evaluation of the physical security arrangements, operational procedures, and facility-related risks affecting IRAP Jordan Country Office. The assessment will identify vulnerabilities that could impact the safety of staff, interns, clients, visitors, assets, and confidential information, and will provide practical, risk-based recommendations to strengthen organizational resilience while maintaining a safe, accessible, and client-centered environment. Context and Objective • Proximity to conflict-affected populations (Syrian, Iraqi, Yemeni, Sudanese caseloads) • Potential for client psychological distress, coercion, or external third-party pressure • Intern and junior staff exposure to high-stress client interactions • Regulatory oversight of NGOs under Jordan's Law on Societies (No. 51/2008, amended 2009), including the Ministry of Social Development's supervisory authority over registration, foreign funding approval, and organizational dissolution The objective of this assessment is to develop appropriate measures in place pertaining to: • Physical security of the building envelope and entry systems • Interview room safety for staff, interns, and clients • Incident response and evacuation procedures • Information security related to physical access • Staff and intern security awareness and preparedness Key Deliverables • Executive Summary (3 5 pages) • Overall risk rating for the facility • Top 5 prioritized findings • Immediate actions required before the next operational day (if any) • Full Security Assessment Report • Current state description (observation-based) • Gap identification • Risk rating (probability + impact) • The threat actor most likely to exploit the gap • Recommended mitigation measure(s) • Cost estimate category (low/medium/high) • Responsible party for implementation • Interview Room Security Protocol (standalone document) • Room configuration standards furniture placement, door opening direction, staff positioning relative to exit • Pre-interview checklist room clearance, panic device test, colleague notification • Duress signal system verbal and non-verbal protocols, staff response procedure • Escalation ladder from client agitation through staff concern to active incident • Intern-specific protocols buddy system required • Post-incident procedure reporting, staff support, room lockdown sequence • Client dignity safeguards balancing security measures against client experience • Prioritized Risk Register • Security Management Plan (SMP) Draft • Daily opening/closing procedures • Visitor and client management flow • Key holder policy • After-hours incident contacts • Emergency communication tree • Quarterly review schedule • Training Needs Assessment Conduct & Confidentiality • The assessor shall sign a confidentiality agreement before accessing any facility, staff, or documentary information • All findings are for internal use only unless explicitly authorized for external sharing • Staff interviews shall be conducted on a no-attribution basis • The final report shall be stored in accordance with the organization's data protection policy • The assessor shall disclose any findings of immediate danger to the Operations Manager within 24 hours of identification, regardless of the overall reporting timeline Compensation The total compensation for this consultancy is USD 2,500, payable upon successful completion of the assignment and upon the organization's submission and acceptance of all agreed deliverables. How to apply Applications should include: • A brief cover letter and understanding of the assignment. addressing the purpose, objectives, scope, criteria, and deliverables of the project. • Updated profile/ CV listing similar experiences/assignments • Experience / Survey / Study similar work with References / Recommendation letters • Three references from a previous employer. Review of applications will begin immediately and continue on a rolling basis.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 7 years of security management experience, with at least 3 years in Southwest Asia (Middle East) contexts</li><li>Direct experience assessing NGO or humanitarian operations in urban environments</li><li>Familiarity with Jordan's legal and regulatory framework for civil society organizations, including current Ministry of Social Development registration and foreign funding approval requirements</li><li>Working knowledge of UNHCR, ICRC, GISF, or equivalent facility security standards</li><li>Demonstrated competency in threat and risk assessment methodology (HEAT-equivalent or higher)</li><li>No conflict of interest with the organization or its donor base</li><li>Clearance/reference check completed prior to engagement</li></ul>
<p>Please check the opportunity on this link Opportunity IRAP Jordan is seeking the consultancy services of a Safety and Security expert to conduct an independent, comprehensive evaluation of the physical security arrangements, operational procedures, and facility-related risks affecting IRAP Jordan Country Office. The assessment will identify vulnerabilities that could impact the safety of staff, interns, clients, visitors, assets, and confidential information, and will provide practical, risk-based recommendations to strengthen organizational resilience while maintaining a safe, accessible, and client-centered environment. Context and Objective • Proximity to conflict-affected populations (Syrian, Iraqi, Yemeni, Sudanese caseloads) • Potential for client psychological distress, coercion, or external third-party pressure • Intern and junior staff exposure to high-stress client interactions • Regulatory oversight of NGOs under Jordan's Law on Societies (No. 51/2008, amended 2009), including the Ministry of Social Development's supervisory authority over registration, foreign funding approval, and organizational dissolution The objective of this assessment is to develop appropriate measures in place pertaining to: • Physical security of the building envelope and entry systems • Interview room safety for staff, interns, and clients • Incident response and evacuation procedures • Information security related to physical access • Staff and intern security awareness and preparedness Key Deliverables • Executive Summary (3 5 pages) • Overall risk rating for the facility • Top 5 prioritized findings • Immediate actions required before the next operational day (if any) • Full Security Assessment Report • Current state description (observation-based) • Gap identification • Risk rating (probability + impact) • The threat actor most likely to exploit the gap • Recommended mitigation measure(s) • Cost estimate category (low/medium/high) • Responsible party for implementation • Interview Room Security Protocol (standalone document) • Room configuration standards furniture placement, door opening direction, staff positioning relative to exit • Pre-interview checklist room clearance, panic device test, colleague notification • Duress signal system verbal and non-verbal protocols, staff response procedure • Escalation ladder from client agitation through staff concern to active incident • Intern-specific protocols buddy system required • Post-incident procedure reporting, staff support, room lockdown sequence • Client dignity safeguards balancing security measures against client experience • Prioritized Risk Register • Security Management Plan (SMP) Draft • Daily opening/closing procedures • Visitor and client management flow • Key holder policy • After-hours incident contacts • Emergency communication tree • Quarterly review schedule • Training Needs Assessment Conduct & Confidentiality • The assessor shall sign a confidentiality agreement before accessing any facility, staff, or documentary information • All findings are for internal use only unless explicitly authorized for external sharing • Staff interviews shall be conducted on a no-attribution basis • The final report shall be stored in accordance with the organization's data protection policy • The assessor shall disclose any findings of immediate danger to the Operations Manager within 24 hours of identification, regardless of the overall reporting timeline Compensation The total compensation for this consultancy is USD 2,500, payable upon successful completion of the assignment and upon the organization's submission and acceptance of all agreed deliverables. How to apply Applications should include: • A brief cover letter and understanding of the assignment. addressing the purpose, objectives, scope, criteria, and deliverables of the project. • Updated profile/ CV listing similar experiences/assignments • Experience / Survey / Study similar work with References / Recommendation letters • Three references from a previous employer. Review of applications will begin immediately and continue on a rolling basis.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 7 years of security management experience, with at least 3 years in Southwest Asia (Middle East) contexts</li><li>Direct experience assessing NGO or humanitarian operations in urban environments</li><li>Familiarity with Jordan's legal and regulatory framework for civil society organizations, including current Ministry of Social Development registration and foreign funding approval requirements</li><li>Working knowledge of UNHCR, ICRC, GISF, or equivalent facility security standards</li><li>Demonstrated competency in threat and risk assessment methodology (HEAT-equivalent or higher)</li><li>No conflict of interest with the organization or its donor base</li><li>Clearance/reference check completed prior to engagement</li></ul>
<p><strong>Job Title: </strong>WAM Liaison Officer </p>
<p><strong>Department: </strong>WAM/ Operations </p>
<p><strong>Position Grade:</strong> D</p>
<p><strong>Reports to: </strong>TFM Training Lead/WAM Operations Manager </p>
<p ><strong>No. of subordinates: </strong>Direct: 0 Indirect: 0</p>
<p ><strong>Working time %: </strong>100%</p>
<p><strong>Location: </strong>MAG Jordan – Amman, Zarqa, with travel to project operational areas outside of these location.</p>
<p><strong>_________________________________________________________________________________</strong></p>
<p> </p>
<p> </p>
<p><strong>MAG’s Vision is a safe future for women, men and children affected by violence, conflict and insecurity. </strong>People will live in communities where their rights are upheld, with dignity and choice and free from fear from mines, explosive remnants of war (ERW) and the impact of small arms and light weapons and ammunition.</p>
<p> </p>
<p><strong>MAG’s Mission is to save lives and build safer futures.</strong> We will use our core skills and distinctive competence to save lives through the removal of mines and ERW, and reduce the impact of small arms, light weapons and ammunition on people and communities. How we do this is as important as what we do – we work primarily with and for communities, for us ‘it’s all about people’.</p>
<p> </p>
<p><strong>MAG’s Values</strong><strong>. </strong>Our values come to life through our actions, every day. How we act has an impact on others. As someone who works at MAG, you can help to create a positive culture by demonstrating our values through your own behaviour and actions. Everyone has a role to play in shaping our culture. Everyone should understand our values and is encouraged to think how they are relevant to their individual role.</p>
<p> </p>
<p><strong>DETERMINED</strong><strong> - We work with purpose. </strong></p>
<p> </p>
<p><strong>EXPERT </strong><strong>- Through excellence and expertise we build trust.</strong></p>
<p> </p>
<p><strong>INTEGRITY</strong><strong> - We strive to do the right thing.</strong></p>
<p> </p>
<p><strong>COMPASSION</strong><strong> - People come first in everything we do. </strong></p>
<p> </p>
<p><strong>INCLUSIVE</strong><strong> - We are inclusive, and we value diversity. </strong></p>
<p><strong>_________________________________________________________________________________</strong></p>
<p> </p>
<p><strong><u>Job Purpose</u></strong></p>
<p> </p>
<p>The Liaison Officer will provide dedicated coordination and administrative support to facilitate the effective delivery of the International Ammunition Technician Course conducted in Jordan for Jordanian Armed Forces (JAF) personnel. The role is specifically designed to assist the newly deployed Training Lead (TL) in managing daily and weekly operational, logistical, translation, and coordination requirements associated with the course, ensuring smooth communication between stakeholders and uninterrupted execution of training activities.</p>
<p>The Liaison Officer will support translation of technical training delivering as required, other duties will be to ensure that all enabling functions, such as coordination with military counterparts, scheduling, documentation, and logistical follow‑up, are managed efficiently and in accordance with organisational procedures and national protocols.</p>
<p> </p>
<p><strong>_________________________________________________________________________________</strong></p>
<p> </p>
<p> </p>
<p> </p>
<p><strong><u>Principal Responsibilities </u></strong></p>
<p> </p>
<p><strong><u>Liaison, Coordination and Representation</u></strong></p>
<p> </p>
<ol>
<li>Act as the day‑to‑day liaison between the project team, the Technical Field Managers (TFMs) Training Lead, and designated Jordanian Armed Forces (JAF) focal points.</li>
<li>Facilitate official communication and coordination with JAF and administrative offices to support course implementation.</li>
<li>Translate training delivery where needed.</li>
<li>Coordinate access permissions, entry procedures, and movement within military installations in line with national military regulations.</li>
<li>Support the TFMs in arranging meetings, briefings, and coordination sessions with JAF counterparts and other relevant stakeholders.</li>
<li>Represent the organisation in routine coordination meetings when required and relay outcomes to the TFMs and project management.</li>
<li>Ensure cultural and institutional sensitivities are respected in all interactions with national counterparts.</li>
<li>Understand all stakeholder organisational structures and operate within their boundaries.</li>
<li>Ensure relevant and transparent communications on all program issues.</li>
<li>Ensure the integrity of MAG’s organisational profile in all external communications (written and verbal).</li>
</ol>
<p> </p>
<p><strong><u>Project Planning and Monitoring</u></strong></p>
<p> </p>
<ol>
<li>Responsible for Procurement and logistics planning, coordination, follow up on deliveries with procurement and logistics department. </li>
<li>Assist the TFMs in preparing and maintaining detailed weekly and daily activity plans for the duration of the course.</li>
<li>Track implementation of planned activities, including classroom sessions, practical exercises, site visits, and administrative milestones.</li>
<li>Maintain an updated course schedule and ensure timely dissemination of changes to all concerned parties.</li>
<li>Monitor the availability and readiness of training venues, equipment, and supporting services, and follow up with responsible entities to resolve issues.</li>
<li>Support the organization of opening and closing ceremonies, official visits, and evaluation events as required.</li>
<li>Highlight and address the TFMs problems that partner organisations encounter during partner collaboration and cooperation.</li>
</ol>
<p> </p>
<p><strong><u>Information Management</u></strong></p>
<p > </p>
<ol>
<li>Ensure collection of the required data.</li>
<li>Provide data to the Information Management Unit in the appropriate formats.</li>
<li>Undertake data entry, analysis, and reporting as required.</li>
<li>Maintain organised records of participant lists, attendance sheets, contact details, and official correspondence related to the course.</li>
<li>Manage the flow of information between the TFMs, project team, and JAF counterparts to ensure all stakeholders have accurate and up‑to‑date information.</li>
<li>Ensure that all documentation is stored, archived, and shared in accordance with organisational information management procedures.</li>
<li>Support the preparation and translation (if required) of administrative documents, schedules, and routine correspondence between English and Arabic.</li>
</ol>
<p> </p>
<p> </p>
<p><strong><u>Reporting</u></strong></p>
<p> </p>
<ol>
<li>Submit weekly activity plans and reports to the TFM-TL and other persons as required.</li>
<li>Maintain clear and efficient communication with the TFMs and other team members as necessary, ensuring effective reporting when needed.</li>
<li>Provide the TFMs with regular updates on coordination status, emerging issues, and required follow‑up actions.</li>
<li>Draft short weekly coordination summaries highlighting key activities, challenges, and mitigation measures.</li>
<li>Maintain logs of meetings, decisions, and action points, ensuring they are tracked to completion.</li>
<li>Support the compilation of end‑of‑course administrative reports and lessons learned related to coordination and logistics.</li>
</ol>
<div>
<p> </p>
<p><h4>Job description</h4>
<p>Saab Inc. is looking for an Information Systems Security Manager (ISSM) to lead onsite cybersecurity efforts for classified programs. This position requires strong expertise in the Risk Management Framework (RMF), defense cybersecurity standards, COMSEC, and technical skills in complex, mission-critical environments. The role is responsible for maintaining the security of the site's classified systems and infrastructure, serving as the facility Information Systems Security Manager (ISSM), and providing expert advice on confidentiality, integrity, and availability.</p>
<p>The ISSM will work closely with engineering and program leadership to ensure that security governance, risk management, and compliance are integrated throughout all operational and development activities at the site.</p>
<p>This position is eligible for Saab, Inc's relocation package.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead the execution of business enablement initiatives, incorporating advanced security principles into classified cyber programs to manage risk effectively, align with customer requirements, and support program success.</li>
<li>Provide oversight and guidance to ISSO staff.</li>
<li>Serve as the ISSM within the site's classified environment.</li>
<li>Mentor, train, and develop team members to maintain a high-performing classified cybersecurity capability.</li>
<li>Design, implement, and continuously improve security policies, standards, and processes consistent with DoD, DISA, and RMS requirements.</li>
<li>Oversee the deployment and validation of security controls across all classified assets, ensuring consistency.</li>
<li>Direct risk-based assessments, vulnerability management, and incident response activities.</li>
<li>Advise program and engineering teams on secure architecture, system hardening, and compliance with NIST SP 800-53, DISA STIGs, and relevant frameworks.</li>
</ul>
<h4>Compensation</h4>
<p>$115,700 - $150,500</p>
<p>The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.</p>
<h4>Skills and experience</h4>
<p><strong>Required</strong></p>
<ul>
<li>Active DoD SECRET clearance, with ability to upgrade.</li>
<li>Minimum of eight years' progressive experience in cybersecurity, including at least three years in an ISSM or site leadership role overseeing classified systems.</li>
<li>Bachelor’s degree from an accredited institution in a relevant field or relevant military education and training.</li>
<li>Subject matter expertise with authorization package submission tools (e.g., eMASS) leading to successful Authorization to Operate (ATO) and Authority to Connect (ATC).</li>
<li>Demonstrated proficiency with industry-standard information assurance tools required for DCSA system authorizations, such as vulnerability scanning tools (e.g., Evaluate STIG, ACAS), endpoint protection platforms, SIEM/auditing solutions, eMass.</li>
<li>Experience with the DCSA Assessment and Authorization Guide (DAAG) or DCSA Assessment and Authorization Process Manual.</li>
</ul>
<p><strong>Desired skills</strong></p>
<ul>
<li>Familiarity with one or more of the following frameworks and guides:</li>
<ul>
<li>Joint Special Access Program (SAP) Implementation Guide (JSIG)</li>
<li>Committee on National Security Systems Instruction (CNSSI) 1253</li>
<li>NIST SP 800-37 Risk Management Framework (RMF)</li>
<li>NIST SP 800-53 Security and Privacy Control Requirements</li>
</ul>
</ul>
<h4>Citizenship requirements</h4>
<p>Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.</p>
<h4>Drug-free workplaces</h4>
<p>Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.</p>
<h4>Benefits</h4>
<p>Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere, and comprehensive benefits.</p>
<p>Highlights include:</p>
<ul>
<li>Medical, vision, and dental insurance for employees and dependents</li>
<li>Generous paid time off, including 8 designated holidays</li>
<li>401(k) with employer contributions</li>
<li>Tuition assistance and student loan assistance</li>
<li>Wellness and employee assistance resources</li>
<li>Employee stock purchase opportunities</li>
<li>Short-term and long-term disability coverage</li>
</ul>
<h4>About us</h4>
<p>Saab is a leading defense and security company with an enduring purpose to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations.</p>
<p>Saab is a company that sees its employees as an asset and offers unlimited opportunities for advancing in your career. We also respect each person’s needs and encourage employees to lead a balanced, rewarding life beyond work. Saab is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer; all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other federal, state, or locally protected category.</p></p><p></p>
<p><h4>Job description</h4>
<p>Saab Inc. is looking for an Information Systems Security Manager (ISSM) to lead onsite cybersecurity efforts for classified programs. This position requires strong expertise in the Risk Management Framework (RMF), defense cybersecurity standards, COMSEC, and technical skills in complex, mission-critical environments. The role is responsible for maintaining the security of the site's classified systems and infrastructure, serving as the facility Information Systems Security Manager (ISSM), and providing expert advice on confidentiality, integrity, and availability.</p>
<p>The ISSM will work closely with engineering and program leadership to ensure that security governance, risk management, and compliance are integrated throughout all operational and development activities at the site.</p>
<p>This position is eligible for Saab, Inc's relocation package.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead the execution of business enablement initiatives, incorporating advanced security principles into classified cyber programs to manage risk effectively, align with customer requirements, and support program success.</li>
<li>Provide oversight and guidance to ISSO staff.</li>
<li>Serve as the ISSM within the site's classified environment.</li>
<li>Mentor, train, and develop team members to maintain a high-performing classified cybersecurity capability.</li>
<li>Design, implement, and continuously improve security policies, standards, and processes consistent with DoD, DISA, and RMS requirements.</li>
<li>Oversee the deployment and validation of security controls across all classified assets, ensuring consistency.</li>
<li>Direct risk-based assessments, vulnerability management, and incident response activities.</li>
<li>Advise program and engineering teams on secure architecture, system hardening, and compliance with NIST SP 800-53, DISA STIGs, and relevant frameworks.</li>
</ul>
<h4>Compensation</h4>
<p>$115,700 - $150,500</p>
<p>The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.</p>
<h4>Skills and experience</h4>
<p><strong>Required</strong></p>
<ul>
<li>Active DoD SECRET clearance, with ability to upgrade.</li>
<li>Minimum of eight years' progressive experience in cybersecurity, including at least three years in an ISSM or site leadership role overseeing classified systems.</li>
<li>Bachelor’s degree from an accredited institution in a relevant field or relevant military education and training.</li>
<li>Subject matter expertise with authorization package submission tools (e.g., eMASS) leading to successful Authorization to Operate (ATO) and Authority to Connect (ATC).</li>
<li>Demonstrated proficiency with industry-standard information assurance tools required for DCSA system authorizations, such as vulnerability scanning tools (e.g., Evaluate STIG, ACAS), endpoint protection platforms, SIEM/auditing solutions, eMass.</li>
<li>Experience with the DCSA Assessment and Authorization Guide (DAAG) or DCSA Assessment and Authorization Process Manual.</li>
</ul>
<p><strong>Desired skills</strong></p>
<ul>
<li>Familiarity with one or more of the following frameworks and guides:</li>
<ul>
<li>Joint Special Access Program (SAP) Implementation Guide (JSIG)</li>
<li>Committee on National Security Systems Instruction (CNSSI) 1253</li>
<li>NIST SP 800-37 Risk Management Framework (RMF)</li>
<li>NIST SP 800-53 Security and Privacy Control Requirements</li>
</ul>
</ul>
<h4>Citizenship requirements</h4>
<p>Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.</p>
<h4>Drug-free workplaces</h4>
<p>Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.</p>
<h4>Benefits</h4>
<p>Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere, and comprehensive benefits.</p>
<p>Highlights include:</p>
<ul>
<li>Medical, vision, and dental insurance for employees and dependents</li>
<li>Generous paid time off, including 8 designated holidays</li>
<li>401(k) with employer contributions</li>
<li>Tuition assistance and student loan assistance</li>
<li>Wellness and employee assistance resources</li>
<li>Employee stock purchase opportunities</li>
<li>Short-term and long-term disability coverage</li>
</ul>
<h4>About us</h4>
<p>Saab is a leading defense and security company with an enduring purpose to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations.</p>
<p>Saab is a company that sees its employees as an asset and offers unlimited opportunities for advancing in your career. We also respect each person’s needs and encourage employees to lead a balanced, rewarding life beyond work. Saab is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer; all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other federal, state, or locally protected category.</p></p><p></p>
<p dir="ltr" > </p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >About IRAP</span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span > </span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >The International Refugee Assistance Project (“IRAP”) is a dynamic and growing legal and policy advocacy organization that works to develop and enforce a system of legal and human rights for refugees and displaced people around the world. We are the leading organization providing free and comprehensive legal services to people in need of a safe place to live and a safe way to get there.</span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span > </span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >IRAP operates offices in the US (New York City), Jordan (Amman), Lebanon (Beirut), and Germany (Berlin).</span></span></p>
<p> </p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >IRAP Jordan</span></span></p>
<p><span >IRAP Jordan, a team of eight operational and program staff, provides legal aid to displaced people in Jordan. The team provides legal assistance to individuals navigating refugee resettlement, humanitarian protection pathways, and family reunification processes through in-house representation, legal information, and the mentorship of pro bono attorneys, students, and interns.</span></p>
<p><br>
<span >Opportunity</span></p>
<p><span >IRAP Jordan is seeking the consultancy services of a Safety and Security expert to conduct an independent, comprehensive evaluation of the physical security arrangements, operational procedures, and facility-related risks affecting IRAP Jordan Country Office. The assessment will identify vulnerabilities that could impact the safety of staff, interns, clients, visitors, assets, and confidential information, and will provide practical, risk-based recommendations to strengthen organizational resilience while maintaining a safe, accessible, and client-centered environment.</span></p>
<p><br>
</p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Context and Objective</span></span></p>
<ul >
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Proximity to conflict-affected populations (Syrian, Iraqi, Yemeni, Sudanese caseloads)</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Potential for client psychological distress, coercion, or external third-party pressure</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Intern and junior staff exposure to high-stress client interactions</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Regulatory oversight of NGOs under Jordan's Law on Societies (No. 51/2008, amended 2009), including the Ministry of Social Development's supervisory authority over registration, foreign funding approval, and organizational dissolution</span></span></p>
</li>
</ul>
<p><span >The objective of this assessment is to develop appropriate measures in place pertaining to:</span></p>
<ul >
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Physical security of the building envelope and entry systems</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Interview room safety for staff, interns, and clients</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Incident response and evacuation procedures</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Information security related to physical access</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Staff and intern security awareness and preparedness </span></span></p>
</li>
</ul>
<p><br>
<span >Scope of Work:</span></p>
<ul >
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >In Scope</span></span></p>
</li>
</ul>
<p> </p>
<div dir="ltr" >
<table >
<colgroup>
<col width="171">
<col width="526">
</colgroup>
<tbody>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Domain</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Specific Areas</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Physical perimeter</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Exterior doors, security door systems, gate/barrier assessment, CCTV coverage, lighting, blind spots</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Access control</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Entry protocols, visitor management, and tailgating vulnerabilities</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Reception & waiting areas</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Client flow, separation from staff-only zones, sight lines, furniture placement</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Interview rooms</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Door configurations, furniture layout, acoustic privacy, sight lines, and duress protocols</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Staff-only zones</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Staff offices, HR & Finance files, communications equipment</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Emergency systems</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Fire, evacuation routes, muster points, first aid, communication trees</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Intern & staff protocols</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Briefing adequacy, lone worker risk, incident reporting, and de-escalation training coverage</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Information security (physical)</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Document handling, clean desk, screen visibility from client areas</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >External threat environment</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Neighborhood risk profile, historical incident mapping within a 500m radius</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Game-theory threat mapping</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Adversarial actor analysis — who benefits from compromising this office, and how</span></span></p>
</td>
</tr>
</tbody>
</table>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>
</span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br>
<p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br>
<p><strong><span>Hashtag:</span></strong><span> #LI-OS1</span></p><br> <p><strong><span>About Us</span></strong></p><br>
<p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,400+ empowered colleagues are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 825 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&D hubs across MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <strong>QC officer (Instrumentation & logistics)</strong></span> <span>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <ul>
<li>Plan, execute, and document instrument qualification activities (IQ, OQ, PQ) for QC laboratory equipment in compliance with cGMP requirements.</li>
<li><span>Develop, review, and maintain qualification protocols and reports in line with regulatory expectations.</span></li>
<li><span>Perform and coordinate instrument calibration activities, ensuring adherence to approved schedules and acceptance criteria.</span></li>
<li><span>Maintain and monitor calibration status, labels, and records to ensure traceability and compliance.</span></li>
<li><span>Initiate, track, and follow up on preventive and corrective maintenance activities for laboratory equipment.</span></li>
<li><span>Coordinate with external vendors/service providers for calibration, qualification, and maintenance services.</span></li>
<li><span>Review and approve vendor documentation (certificates, reports) to ensure compliance with GMP and internal standards.</span></li>
<li><span>Investigate and document instrument-related deviations, failure, and performance issues.</span></li>
<li><span>Ensure proper change control is applied for any modification, repair, or upgrade of QC instruments.</span></li>
<li><span>Identify and consolidate QC laboratory requirements for analysis, including reagents, columns, filters, spare parts, reference standards, and consumables.</span></li>
<li><span>Initiate and manage purchase orders (PRs) in the ERP system based on QC needs and inventory levels.</span></li>
<li><span>Coordinate with Procurement to track purchase orders (POs), ensuring timely processing and approval.</span></li>
<li><span>Follow up with suppliers and internal stakeholders on order status, delivery timelines, and estimated time of arrival.</span></li>
<li><span>Ensure timely receipt of materials to support uninterrupted QC testing activities.</span></li>
<li><span>Perform goods receipt transactions in the ERP system, verifying quantities and documentation.</span></li>
<li><span>Monitor and maintain inventory levels to prevent stock-outs or overstock situations.</span></li>
<li><span>Track and manage vendor performance related to delivery timelines and material quality.</span></li>
<li><span>Ensure proper documentation and traceability of all received materials (CoA, MSDS, etc.).</span></li>
<li><span>Coordinate with QC heads to forecast future requirements based on testing plans and workload.</span></li>
<li><span>Ensure proper handling, labeling, and storage of materials after receipt in accordance with specifications.</span></li>
<li><span>Maintain and monitor storage areas (e.g., controlled rooms, refrigerators).</span></li>
</ul> <p><strong><span>Qualifications:</span></strong></p><br>
<p><span>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</span></p><br> <ul>
<li><span>Bachelor’s degree in chemistry, or a related field.</span></li>
<li><span>1 - 4 years of related quality experience.</span></li>
</ul> <p><strong><span>Learn more about Hikma in Jordan </span></strong>https://www.hikma.com/media/jukhqqdl/hikma-jordan-factsheet_-en-nov-2025.pdf</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Purpose Monitor and analyze banking transactions to identify, assess, and prevent fraudulent and suspicious activities using fraud detection systems, data analytics, and early-warning tools.<br> Support fraud investigations, risk assessment, reporting, and continuous improvement of fraud prevention strategies.<br> Key Responsibilities Monitor transactions and investigate suspicious activities and fraud alerts.<br> Analyze data and identify fraud patterns, trends, and emerging risks.<br> Take appropriate initial actions to contain and prevent fraud in line with Bank policies.<br> Prepare periodic fraud reports, statistics, and management recommendations.<br> Support the enhancement of fraud detection systems and monitoring tools.<br> Keep up to date with regulatory requirements and global fraud trends.<br> Develop fraud awareness materials for employees and customers.<br> Participate in Business Continuity Planning (BCP) and emergency response activities.<br> Bachelor’s degree in Business Administration, Finance, Banking, or a related field.<br> Minimum 5 years of banking experience .<br> Strong knowledge of fraud detection, financial forgery, banking products, cards, and electronic channels.<br> Knowledge of Fraud Detection Systems, data analytics, and AI-based monitoring.<br> Understanding of operational risk, AML, BCP, and relevant local/international regulations.<br> Strong analytical, investigative, communication, and decision-making skills.<br> Good command of English.<br></span> </div>
<p><strong>Job Description</strong></p>
<p><strong>Position Title: Program / Project Officer</strong></p>
<p><strong>Job Summary</strong></p>
<p>The Program / Project Officer is responsible for supporting the planning, implementation, monitoring, reporting, and coordination of humanitarian, relief, development, and community-based projects. The role ensures that project activities are delivered effectively, efficiently, and in compliance with organizational policies, donor requirements, and applicable standards.</p>
<p><strong>Key Responsibilities</strong></p>
<p><strong>Project Implementation & Coordination</strong></p>
<ul>
<li>Support the planning, implementation, and coordination of project activities in accordance with approved work plans and timelines.</li>
<li>Monitor project progress and ensure timely achievement of project objectives and deliverables.</li>
<li>Coordinate with beneficiaries, partners, donors, government entities, and other stakeholders as required.</li>
<li>Conduct field visits and provide operational support to project implementation teams.</li>
</ul>
<p><strong>Monitoring, Reporting & Documentation</strong></p>
<ul>
<li>Maintain accurate project records, files, and documentation.</li>
<li>Collect, verify, analyze, and report project data and performance indicators.</li>
<li>Prepare periodic reports, updates, presentations, and other project-related documentation.</li>
<li>Support monitoring, evaluation, accountability, and learning (MEAL) activities.</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>Project Development & Support</strong></p>
<ul>
<li>Contribute to the development of project proposals, concept notes, work plans, and budgets.</li>
<li>Support needs assessments, data collection exercises, and project evaluations.</li>
<li>Identify operational challenges and recommend practical solutions to improve project performance and effectiveness.</li>
</ul>
<p><strong>Compliance & Quality Assurance</strong></p>
<ul>
<li>Ensure compliance with organizational policies, donor requirements, contractual obligations, and applicable humanitarian standards.</li>
<li>Support risk management, accountability, and quality assurance processes.</li>
<li>Ensure proper documentation and archiving of project information and supporting evidence.</li>
</ul>
<p><strong>Stakeholder Engagement</strong></p>
<ul>
<li>Participate in meetings, workshops, coordination forums, and project review sessions.</li>
<li>Maintain effective communication and professional relationships with stakeholders.</li>
<li>Represent the organization in relevant meetings when assigned.</li>
</ul>
<p><strong>Other Duties</strong></p>
<ul>
<li>Perform any other duties related to project implementation and organizational objectives as assigned by the supervisor.</li>
</ul>
<p><strong>Qualifications</strong></p>
<p><strong>Education</strong></p>
<ul>
<li>Bachelor's degree in Business Administration, Public Administration, Social Sciences, Development Studies, International Relations, Economics, or a related field.</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>Experience</strong></p>
<ul>
<li>Minimum of 3 years of relevant professional experience in humanitarian, relief, development, or community-based projects.</li>
<li>Experience in project implementation, monitoring, reporting, and stakeholder coordination.</li>
<li>Experience working with NGOs, INGOs, UN agencies, or donor-funded projects is an advantage.</li>
</ul>
<p><strong>Skills</strong></p>
<ul>
<li>Strong project coordination and organizational skills.</li>
<li>Strong analytical, reporting, and documentation skills.</li>
<li>Ability to manage multiple tasks and meet deadlines.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency in Microsoft Office applications.</li>
<li>Experience with data management systems and reporting tools is an advantage.</li>
</ul>
<p><strong>Languages</strong></p>
<ul>
<li>Fluency in Arabic and English (written and spoken).</li>
</ul>
<p><strong>Contract & Duty Station</strong></p>
<ul>
<li>Contract duration: One year (renewable subject to performance and funding availability).</li>
<li>Duty Station: Amman, Jordan.</li>
</ul>
<p><strong>Only shortlisted candidates will be contacted.</strong></p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Shelter & Site Management Contract duration: 3 months and half with possibility of extension (Pending funding confirmation). Starting Date : ASAP Location : Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The primary assessment sitting under the SAO will be the Comprehensive Shelter Needs Assessment and associated Joint Analysis Workshop. Additionally, targeted assessments are expected to be developed and implemented throughout the contracted period. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage • Experience in attending and/or facilitating joint analysis workshops (e.g. IPC) would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. • Where necessary, leading on Joint Analysis Workshops between IMPACT and partner organisations, The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT. REQUIREMENTS • Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3>REQUIREMENTS</h3><ul><li>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</li><li>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</li><li>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</li><li>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</li><li>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</li><li>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</li><li>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</li><li>Security environment Ability to operate in a complex and challenging security environment.</li><li>Experience in geographical region Past experience in the region is desirable;</li><li>Language skills Fluency in English required, Arabic is an asset</li></ul><p></p></section>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Security agent</strong><br>
Guardian and protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world!</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Ensure the overall safety and security of the guests, employees and property premises</li>
<li>Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situations</li>
<li>Conduct regular floor patrols, cash counts and crowd control</li>
<li>Assist guests regarding hotel facilities in an informative and helpful way</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Your experience and skills include:</strong></p>
<ul>
<li>Relevant security experience is an asset</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Highly responsible & reliable</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p><strong>Security agent - Mövenpick Resort & Residences Aqaba</strong></p>
<p>Guardian and protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
<li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Ensure the overall safety and security of the guests, employees and property premises</li>
<li>Investigate and report any violations to law or property policy, occurrences of accidents, complaints, criminal activity and crisis situations</li>
<li>Conduct regular floor patrols, cash counts and crowd control</li>
<li>Assist guests regarding hotel facilities in an informative and helpful way</li>
</ul>
<h4>Your experience and skills include:</h4>
<ul>
<li>Relevant security experience is an asset</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Highly responsible and reliable</li>
</ul>
<h4>Your team and working environment:</h4>
<ul>
<li>Decrease in the guest incidents</li>
<li>Keep high level of security and privacy for the guest and employee</li>
<li>Maintain the level of safety environment for the guest and employee</li>
<li>The result of security audit</li>
<li>The result of local authority inspections</li>
</ul>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<h4>Why work for Accor?</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p><strong>Security agent - Mövenpick Resort & Residences Aqaba</strong></p>
<p>Guardian and protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
<li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Ensure the overall safety and security of the guests, employees and property premises</li>
<li>Investigate and report any violations to law or property policy, occurrences of accidents, complaints, criminal activity and crisis situations</li>
<li>Conduct regular floor patrols, cash counts and crowd control</li>
<li>Assist guests regarding hotel facilities in an informative and helpful way</li>
</ul>
<h4>Your experience and skills include:</h4>
<ul>
<li>Relevant security experience is an asset</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Highly responsible and reliable</li>
</ul>
<h4>Your team and working environment:</h4>
<ul>
<li>Decrease in the guest incidents</li>
<li>Keep high level of security and privacy for the guest and employee</li>
<li>Maintain the level of safety environment for the guest and employee</li>
<li>The result of security audit</li>
<li>The result of local authority inspections</li>
</ul>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<h4>Why work for Accor?</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Security agent</strong></p>
<p>Guardian and protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world!</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Ensure the overall safety and security of the guests, employees and property premises</li>
<li>Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situations</li>
<li>Conduct regular floor patrols, cash counts and crowd control</li>
<li>Assist guests regarding hotel facilities in an informative and helpful way</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Your experience and skills include:</strong></p>
<ul>
<li>Relevant security experience is an asset</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Highly responsible and reliable</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Security agent</strong></p>
<p>Guardian and protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world!</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Ensure the overall safety and security of the guests, employees and property premises</li>
<li>Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situations</li>
<li>Conduct regular floor patrols, cash counts and crowd control</li>
<li>Assist guests regarding hotel facilities in an informative and helpful way</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Your experience and skills include:</strong></p>
<ul>
<li>Relevant security experience is an asset</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Highly responsible and reliable</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job title:</b> Marketing Officer Location: Amman Jordan About the Role: We are looking for a Marketing Officer to support and execute marketing initiatives across digital channels, sales campaigns, external communications, and business development activities. The role is suitable for someone early in their career who has strong English communication skills, is highly comfortable with digital tools, and is an active user or enthusiast of AI tools for content creation, design support, research, and campaign execution. As a B2B SaaS technology company serving the financial and capital markets sector, our marketing involves working closely with sales, product, project, and development teams to communicate product launches, integrations, client success stories, partnerships, case studies, and thought leadership content. Key Responsibilities: Manage and support marketing activities across digital channels, including socials, website content, email campaigns, newsletters, and other online platforms. Use AI tools and image generation/design tools to support digital content creation, campaign visuals, presentations, social posts, and marketing assets. Work closely with the sales team to create upselling campaigns, client engagement campaigns, and marketing material for existing customers. Support external communications, including PR wires, press releases, company announcements, partnership announcements, and media-related content. Assist in business development and partnership-related marketing activities. Create and coordinate content such as blogs, newsletters, case studies, whitepapers, brochures, client success stories, and product-related material. Own the paid advertising campaigns, including Google Ads, LinkedIn Ads, and other digital advertising channels. Monitor campaign performance using tools such as Google Analytics, LinkedIn Campaign Manager, and other reporting platforms. Collaborate with sales, product, project, and development teams to identify marketing opportunities around product launches, integrations, new features, client milestones, and industry developments. Support the planning and execution of webinars, events, industry conferences, podcasts, and digital campaigns. Maintain consistency in brand messaging, tone, and positioning across all marketing material. Lead internal marketing initiatives that strengthen company culture, improve internal communication, and increase employee engagement. Own the planning and coordination of internal events, company gatherings, team activities, internal announcements, and culture-related campaigns in coordination with HR and management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Marketing, Business, Communications, or a related field. 1 2 years of experience in marketing, digital marketing, content creation, or a related role. Excellent written and spoken English is a must. Strong interest in AI tools, digital content creation, and marketing automation. Good understanding of social media management, content marketing, email campaigns, and digital advertising. Knowledge in Google Ads, Google Analytics, LinkedIn Ads, SEO, and campaign performance tracking. Strong communication skills. Ability to work with multiple departments and convert business, product, and technical updates into clear marketing messages. Organized, proactive, and able to manage multiple marketing tasks at the same time. Bonus Points If You Have: Experience or interest in fintech, trading, banking, brokerage, capital markets, or financial services. Experience using tools such as Mailchimp, Claude Design, Canva or other AI/design platforms. Experience writing or supporting case studies, whitepapers, newsletters, blogs, or press releases. Basic understanding of SaaS products, technology platforms, APIs, integrations, or enterprise software.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Category<br>
<br>
Project<br>
<br>
Duty Station(s)<br>
<br>
Home based<br>
<br>
Contract Type<br>
<br>
ICA - LICA - Specialist - Retainer<br>
<br>
Duration<br>
<br>
Several, possible short-term, full-time / part-time, retainer opportunities (see below), subject to organizational requirements, availability of funds and satisfactory performance.<br>
<br>
Role Purpose<br>
<br>
The Project Management Support Officer provides operational, analytical and administrative support to ensure effective planning, implementation and monitoring of projects in line with UNOPS policies and client/partner requirements.<br>
<br>
The incumbent supports data management, reporting, procurement, financial and/or logistical activities that contribute to efficient project delivery. The role collects, validates and analyzes project data, generating insights and reports to inform evidence-based decision-making and enhance performance. The Project Management Support Officer facilitates coordination among project teams, partners support services units, ensuring timely implementation of activities and compliance with established procedures.<br>
<br>
The incumbent may also undertake field missions to support data collection, training and stakeholder engagement, helping strengthen project systems, processes and reporting tools.<br>
<br>
Functions / Key Results Expected<br>
<br>
1. Data Management, Analysis and Reporting<br>
<br>
•Collect, clean, structure and validate project data to ensure accuracy, consistency and reliability.<br>
•Develop and maintain databases, dashboards and information management systems for real-time project tracking.<br>
•Conduct statistical and qualitative analysis to identify trends, generate insights and inform decision-making.<br>
•Support preparation of analytical and visual reports, briefs and presentations for internal and external stakeholders<br>
•Implement automated tools and visualization systems, e.g. Power BI, Looker Studio, etc, to enhance data accessibility and interpretation.<br>
•Ensure rigorous data quality checks and validation of data sources and tools.<br>
<br>
2. Project Implementation and Operational Support<br>
<br>
•Support project planning, budgeting and execution, ensuring adherence to UNOPS procedures and client/donor requirements.<br>
•Prepare project documentation, including Terms of Reference (ToRs), agreements, budgets and procurement requests<br>
•Assist in the coordination of workshops, missions, and stakeholder consultations, including travel and logistical arrangements<br>
•Liaise with support service units on procurement, contracting and payment processes, ensuring compliance with UNOPS standards.<br>
•Track project milestones, outputs and deliverables, and alert management to delays or risks.<br>
<br>
3. Procurement, Financial and Administrative Coordination<br>
<br>
•Support the preparation and monitoring of procurement and workshop plans, ensuring alignment with project needs.<br>
•Conduct market research, support solicitation processes, and assist in bid evaluation and contract administration.<br>
•Monitor project budget utilization, review financial reports, and maintain accurate documentation for audits and reporting.<br>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">Skills<br>
<br>
Communication, Data Analysis, Project Implementation, Project Management, Stakeholder Management, Active collaboration<br>
<br>
Education Requirements<br>
<br>
Required:<br>
<br>
•Bachelor’s degree (or equivalent) in any discipline with 2 years of relevant experience;OR<br>
•Master’s degree (or equivalent) in any discipline with 0 years of relevant experience is required.<br>
<br>
Desired:<br>
<br>
•A globally recognized professional certificate or membership in Project Management is desired.<br>
<br>
Experience Requirements<br>
<br>
Required:<br>
<br>
•Relevant experience is defined as work in project management or related areas.<br>
•Demonstrable proficiency in the use of collaboration and productivity tools (e.g. MS Office, G-Suite, etc) and web-based management systems is required.<br>
<br>
Desired:<br>
<br>
•Experience of working in multicultural environments or UN system organizations in a developing country is desired.<br>
•Experience in development or humanitarian contexts is desired.<br>
<br>
English Fluent Required<br>
<br>
French Fluent Desirable<br>
<br>
Arabic Fluent Desirable<br>
<br>
Spanish Fluent Desirable<br>
<br>
Russian Fluent Desirable<br>
<br>
Chinese, Mandarin Fluent Desirable<br>
</div>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<h4>Responsibilities:</h4>
<p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p>
<ul>
<li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li>
<li>Maintain the highest standard of professionalism, ethics and attitude towards guests and colleagues.</li>
<li>Assist guests with check-in, check-out, and general hotel inquiries.</li>
<li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li>
<li>Coordinate with other hotel departments to ensure seamless guest experiences.</li>
<li>Conduct daily guest engagement activities and follow up on guest feedback.</li>
<li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li>
<li>Maintain accurate guest profiles and update relevant information in the hotel system.</li>
<li>Promote hotel facilities, services, and special offers to guests.</li>
<li>Monitor guest satisfaction levels and contribute to improving service quality.</li>
<li>Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager - allocation of rooms, Housekeeping - amenities and special preferences, Room Service - amenities, and Concierge/Bell Service - luggage handling).</li>
<li>Support the Front Office team during peak operational periods when required.</li>
<li>Ensure compliance with hotel policies, procedures, and brand standards.</li>
<li>Ensure daily guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports.</li>
<li>Meet the required daily quota for guest courtesy calls as established by management.</li>
<li>Conduct show around of the hotel when requested.</li>
<li>Maintain a complete knowledge of:
<ul>
<li>Hotel features/services, hours of operation.</li>
<li>Hotel restaurant and menu price range.</li>
<li>Hotel room types, numbers, names, amenities and location.</li>
<li>All the Repeat Guest/Special Guest programs and packages.</li>
<li>All room rates, special packages and promotions.</li>
</ul>
</li>
<li>Coordinate and assist with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests.</li>
<li>Follow hotel’s telephone etiquette standards.</li>
<li>Enroll new loyalty members and update certificate maintenance when applicable.</li>
<li>Drive rate and RevPAR through up-selling room brand.</li>
<li>Follow departmental policies and procedures.</li>
<li>Follow all safety and sanitation policies.</li>
<li>Other duties as assigned.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li>
<li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong guest service and problem-solving abilities.</li>
<li>Professional appearance and positive attitude.</li>
<li>Ability to work under pressure and handle multiple tasks effectively.</li>
<li>Strong organizational and time management skills.</li>
<li>Proficient in the English language (verbal and written).</li>
<li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li>
<li>Knowledge of computerized Front Office systems required.</li>
<li>Must have the ability to handle cash effectively and accurately.</li>
</ul>
<h4>Additional information</h4>
<h4>Physical requirements:</h4>
<ul>
<li>Ability to stand and walk for extended periods.</li>
<li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<h4>Responsibilities:</h4>
<p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p>
<ul>
<li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li>
<li>Maintain the highest standard of professionalism, ethics and attitude towards guests and colleagues.</li>
<li>Assist guests with check-in, check-out, and general hotel inquiries.</li>
<li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li>
<li>Coordinate with other hotel departments to ensure seamless guest experiences.</li>
<li>Conduct daily guest engagement activities and follow up on guest feedback.</li>
<li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li>
<li>Maintain accurate guest profiles and update relevant information in the hotel system.</li>
<li>Promote hotel facilities, services, and special offers to guests.</li>
<li>Monitor guest satisfaction levels and contribute to improving service quality.</li>
<li>Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager - allocation of rooms, Housekeeping - amenities and special preferences, Room Service - amenities, and Concierge/Bell Service - luggage handling).</li>
<li>Support the Front Office team during peak operational periods when required.</li>
<li>Ensure compliance with hotel policies, procedures, and brand standards.</li>
<li>Ensure daily guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports.</li>
<li>Meet the required daily quota for guest courtesy calls as established by management.</li>
<li>Conduct show around of the hotel when requested.</li>
<li>Maintain a complete knowledge of:
<ul>
<li>Hotel features/services, hours of operation.</li>
<li>Hotel restaurant and menu price range.</li>
<li>Hotel room types, numbers, names, amenities and location.</li>
<li>All the Repeat Guest/Special Guest programs and packages.</li>
<li>All room rates, special packages and promotions.</li>
</ul>
</li>
<li>Coordinate and assist with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests.</li>
<li>Follow hotel’s telephone etiquette standards.</li>
<li>Enroll new loyalty members and update certificate maintenance when applicable.</li>
<li>Drive rate and RevPAR through up-selling room brand.</li>
<li>Follow departmental policies and procedures.</li>
<li>Follow all safety and sanitation policies.</li>
<li>Other duties as assigned.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li>
<li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong guest service and problem-solving abilities.</li>
<li>Professional appearance and positive attitude.</li>
<li>Ability to work under pressure and handle multiple tasks effectively.</li>
<li>Strong organizational and time management skills.</li>
<li>Proficient in the English language (verbal and written).</li>
<li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li>
<li>Knowledge of computerized Front Office systems required.</li>
<li>Must have the ability to handle cash effectively and accurately.</li>
</ul>
<h4>Additional information</h4>
<h4>Physical requirements:</h4>
<ul>
<li>Ability to stand and walk for extended periods.</li>
<li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Jordanian Association for Medical Aid to Palestinians announces a vacancy for a <b>Logistics Officer</b> to be part of its team, where responsibilities will include planning, coordinating, and supervising logistics operations and services related to the project, ensuring efficient and effective service delivery to beneficiaries in accordance with established policies and standards.</p><p><b>Main Responsibilities:</b></p><ul><li>Plan and coordinate transportation services for beneficiaries and their companions, prepare transport schedules, and monitor their implementation.</li><li>Coordinate with suppliers, partners, and transportation service providers, and monitor the quality of services provided.</li><li>Coordinate accommodation permits for beneficiaries and their companions and monitor their compliance with established standards.</li><li>Coordinate with food service providers and monitor the quality and quantity of meals provided.</li><li>Monitor the provision and distribution of materials and logistical supplies, and oversee inventory management and procurement requests as needed.</li><li>Monitor the implementation of contracts with service providers and assist in evaluating their performance.</li><li>Coordinate with departments of procurement, finance, and programs to ensure efficient logistics operations.</li><li>Prepare regular reports related to logistics activities and services and document them.</li><li>Identify potential logistical risks and assist in developing mitigation plans to ensure service continuity.</li><li>Adhere to the policies and procedures of the association and the requirements of donor agencies, as well as quality and safety standards to protect beneficiaries and data confidentiality.</li><li>Perform any other tasks related to the nature of the position as assigned by the direct manager.</li></ul><p><b>Qualifications and Experience:</b></p><ul><li>Bachelor's degree in Logistics Management, Business Administration, Supply Chain Management, or any related field.</li><li>Experience of no less than 3 years in the field of logistics or operations management.</li><li>Experience in contract management and dealing with service providers.</li><li>Previous experience in humanitarian or health projects is preferred.</li><li>Proficiency in Arabic and English, both written and spoken.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Excellent skills in planning, organizing, time management, and prioritization.</p><p>Ability to coordinate and manage multiple tasks simultaneously and work under pressure.</p><p>Strong communication, negotiation skills, and relationship building with service providers and partners.</p><p>Excellent skills in monitoring and preparing reports and documentation.</p><p>Ability to analyze problems and make appropriate decisions.</p><p>Ability to manage logistical risks and respond to urgent needs.</p><p>Good skills in contract management and monitoring service provider performance.</p><p>Proficiency in Microsoft Office applications.</p><p>Ability to work within a team and coordinate with multiple specialized teams.</p><p>Adherence to quality and safety standards, policies, and procedures.</p><p>Ability to work in a fast-paced and dynamic environment.</p><p>High attention to detail and accuracy.</p></div>