Special Education TeachersJobs in Jordan
3040 Jobs Found
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span>
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<h2 class="h5">Job description</h2><div class="t-break" data-jb-field="description"><span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span></div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The project aims to strengthen the national TVET ecosystem, respond to labour market needs, and address youth unemployment and gender disparities. It supports the Ministry of Education's (MoE) ongoing TVET reforms as outlined in the Education Strategic Plan <strong>2020-2025</strong> and the recent BTEC based vocational education reform, offering Level 2 and 3 certifications across multiple specializations. The TA project is supporting MoE s TVET reforms through three key areas, namely: (i) strengthening key institutional and policy elements of the national skills ecosystem for a better enabling institutional and policy environment; (ii) enhancing skills development in priority sectors for young women and men through innovation in TVET; and (iii) improving the perception of TVET while advancing gender inclusivity and equity for all students to become a more attractive pathway for girls and boys in Jordan. Under Output 1.2.1, UNESCO is providing technical assistance to MoE to review and strengthen career guidance systems and tools in schools. This includes reviewing current systems and tools, enhancing the model for the provision of gender sensitive and inclusive career guidance, developing/adapting tools and resources, and training relevant personnel on the updated system, tools and resources. The Career Guidance Review, led by UNESCO with the support of the career guidance expert, assessed existing career guidance and counselling systems, tools and practices in Jordan s TVET sector and provided actionable recommendations for strengthening these services in alignment with national and international standards and priorities. Building on this work and following the development of the Career Guidance Model and Manual, there is a need to operationalize the model through a structured Training of Trainers (ToT) programme. This assignment is therefore not intended to create a new career guidance model. Rather, it will support MoE in institutionalizing and applying the developed Career Guidance Model and Manual through a practical ToT package and training process. The ToT will help build a core group of MoE trainers and relevant staff who can support consistent application of the manual in vocational education schools and contribute to future roll-out and scale up. This assignment falls under the Technical Assistance Programme implemented by UNESCO, which supports the delivery of Output 1.2.1: Technical assistance to MoE to review and strengthen career guidance systems and tools in schools. Specifically, the assignment contributes to Activity 1.2.1.4: Training of relevant personnel on the updated career guidance system, tools and resources, and supports Activity 1.2.1.5: Organising workshops and experience/information sharing sessions on the updated career guidance system for vocational education schools and gender responsive approaches in guidance processes for girls and boys. In line with this, UNESCO Amman Office seeks a qualified individual expert/consultant to design and deliver a ToT programme on the Career Guidance Model and Manual for selected MoE staff, supervisors, counsellors, and/or other relevant vocational education stakeholders. The consultant will ensure: • Development of a practical ToT design and training package aligned with the Career Guidance Model and Manual, MoE priorities, and the TVET reform context. • Delivery of a ToT that enables selected MoE participants to understand, facilitate, and support the use of the Career Guidance Model and Manual in vocational education schools. • Integration of gender-sensitive and inclusive career guidance approaches , labour market information, TVET/BTEC pathways, and links with work-based learning and employer engagement where relevant. • Documentation of training outcomes, participant feedback, lessons learned, and recommendations for future roll-out and scale up. </p><p><br></p><p><span >DUTIES/TASKS AND EXPECTED OUTPUT: The consultant will collaborate closely with the Ministry of Education and UNESCO s program team: To initiate efforts in this area, the expert/consultant will undertake the following tasks: 1. ToT Planning and Alignment Conduct consultations with UNESCO and relevant MoE counterparts to confirm the target participants, training objectives, delivery modality, duration, and expected post training application. The consultant will review the Career Guidance Model and Manual and translate its content into a practical ToT structure, ensuring alignment with MoE systems, existing counsellor roles, vocational education schools, and the broader TVET reform context. 2. Training of Trainers (ToT) Package Design and prepare a complete ToT package that enables selected participants to deliver or support future training and orientation sessions on the Career Guidance Model and Manual. The package should include, at minimum: • Training agenda and session plan. • PowerPoint slides and facilitator notes. • Participant handouts and practical exercises/case studies.</span></p><p>SKILLS AND COMPETENCIES • Strong understanding of labor market responsive programming, youth employability challenges, education-to-employment pathways, and inclusive/gender-sensitive career guidance approaches. • Strong coordination and follow up skills. • Demonstrated proficiency in MS Office applications and other relevant digital tools. • Strong organizational, planning, and prioritization skills. • Ability to manage multiple tasks and deadlines in a timely and efficient manner. • Ability to work proactively, with close daily coordination and limited supervision. • Ability to work effectively under pressure and in a multicultural environment. • High sense of professionalism, discretion, and reliability. • Excellent communication and interpersonal skills, including the ability to interact professionally and appropriately with government counterparts, education institutions, consultants, service providers, and other stakeholders. • Strong teamwork skills and ability to work constructively with UNESCO team members and external partners. • Good institutional understanding, including respect for communication channels, reporting lines, roles, responsibilities, and appropriate communication protocols. • Ability to maintain respectful, clear, and solution-oriented communication, including in sensitive or time sensitive situations. LANGUAGES • Excellent knowledge of English language including strong drafting, documentation, and reporting skills DESIRABLE QALIFICATIONS • Direct experience in Jordan and/or the MENA region, including familiarity with career guidance reforms, TVET/BTEC pathways, Ministry of Education systems, school counsellors, supervisors, or vocational education stakeholders. • Extensive experience in career services capacity building, especially in diverse contexts. • Track record of donor-funded education reform projects, preferably UNESCO. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>REQUIRED QUALIFICATIONS</strong> EDUCATION • Advanced University degree (Master or equivalent) in education, international education, career development, counselling, psychology, organizational change, workforce development, TVET, education policy, social sciences, or a related field. WORK EXPERIENCE • At least 10years of relevant professional experience in career guidance/career development, employability, workforce education, TVET, or school to work transition programming. • Demonstrated experience designing and delivering training, ToT, workshops, or capacity-building programs for education personnel, career guidance practitioners, counsellors, career services staff, or similar stakeholders. • Proven experience developing user centered career guidance, career readiness, employability, or job-search manuals, toolkits, training materials, facilitator guides, digital resources, or practical implementation tools. • Proven Experience engaging with senior education stakeholders, universities, ministries, development partners, or education institutions on career guidance, career services, workforce development, or education reform initiatives. SKILLS AND COMPETENCIES • Strong understanding of labor market responsive programming, youth employability challenges, education-to-employment pathways, and inclusive/gender-sensitive career guidance approaches. • Strong coordination and follow up skills. • Demonstrated proficiency in MS Office applications and other relevant digital tools. • Strong organizational, planning, and prioritization skills. • Ability to manage multiple tasks and deadlines in a timely and efficient manner. • Ability to work proactively, with close daily coordination and limited supervision. • Ability to work effectively under pressure and in a multicultural environment. • High sense of professionalism, discretion, and reliability. • Excellent communication and interpersonal skills, including the ability to interact professionally and appropriately with government counterparts, education institutions, consultants, service providers, and other stakeholders. • Strong teamwork skills and ability to work constructively with UNESCO team members and external partners. • Good institutional understanding, including respect for communication channels, reporting lines, roles, responsibilities, and appropriate communication protocols. • Ability to maintain respectful, clear, and solution-oriented communication, including in sensitive or time sensitive situations. LANGUAGES • Excellent knowledge of English language including strong drafting, documentation, and reporting skills DESIRABLE QALIFICATIONS • Direct experience in Jordan and/or the MENA region, including familiarity with career guidance reforms, TVET/BTEC pathways, Ministry of Education systems, school counsellors, supervisors, or vocational education stakeholders. • Extensive experience in career services capacity building, especially in diverse contexts. • Track record of donor-funded education reform projects, preferably UNESCO. • Direct engagement with ministries and educational regulators across several countries. • Contextualized understanding of youth employability challenges and solutions in Jordan and MENA. • Expertise in building employer-education partnerships and designing work-based learning models for diverse populations. • Knowledge of the Arabic Language. • Experience in BTEC or any similar programs.</p><p></p></section>
<p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
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<p ><strong >About INTERSOS:</strong></p>
<p >INTERSOS is an Italian humanitarian organization that works all over the world bringing assistance to people in danger, including victims of natural disasters and armed conflicts. We intervene to effectively meet the needs of people in crisis, with particular attention to vulnerable groups, women and children. We provide primary assistance in terms of food, shelter, medical assistance and basic goods, while also ensuring that basic needs, education, safe water and health needs are met during the recovery phase.</p>
<p >Since 2012, INTERSOS has had operations in the Middle East to contribute towards ensuring emergency relief and social protection assistance for Syrian refugees fleeing their home in search of safety, with special focus on most vulnerable groups (children, women, elderly and persons with special needs).</p>
<p >In Jordan, INTERSOS has focused its humanitarian response on supporting Syrian families displaced across urban and rural areas, as well as vulnerable host communities, with a programme that concentrates on protection</p>
<p><strong >Purpose/objective of the position:</strong></p>
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<p> <strong>POSITION SUMMARY</strong> </p>
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<p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p>
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<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
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<p>PREFERRED QUALIFICATION</p>
<p>Education: Technical, Trade, or Vocational School Degree.</p>
<p>Related Work Experience: At least 3 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p><p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>
<p><b>POSITION SUMMARY</b> Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>PREFERRED QUALIFICATION</strong></p>
<p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p>
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<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
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<p>PREFERRED QUALIFICATION</p>
<p>Education: Technical, Trade, or Vocational School Degree.</p>
<p>Related Work Experience: At least 3 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>PREFERRED QUALIFICATION</h2>
<p>Education: Technical, Trade, or Vocational School Degree.</p>
<p>Related Work Experience: At least 3 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p>
<p> </p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p><b>PREFERRED QUALIFICATION</b></p>
<p>Education: Technical, Trade, or Vocational School Degree.</p>
<p>Related Work Experience: At least 3 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p></div></div></section>
<p><strong>Terms of Reference: DG Program Lead</strong></p>
<p>About Development Gateway and the Early Grade Education Activity (EGEA)<br>
Development Gateway: An IREX Venture (DG) is an international non-profit organization with<br>
approximately 80 team members based in more than 10 countries worldwide. By leveraging the<br>
combination of programmatic and IT developer capacity and skills within DG, over the last 20<br>
years we have researched data ecosystems, built digital tools to support those data ecosystems,<br>
and advised on data strategy and digital transformation to strengthen decision-making,<br>
transparency, and service delivery.</p>
<p><br>
DG is one of several consortium partners, led by IREX, implementing the Early Grade<br>
Education Activity (EGEA, also known as ‘ASAS’) program in Jordan between 2023-2028,<br>
funded by the U.S. Department of State. As a large-scale development program, ASAS is a<br>
complex, high-paced and outcome-oriented initiative. The consortium itself comprises well over<br>
50 individuals working on the program at any given time (based both in Jordan and abroad).<br>
From DG’s side alone, there are likely to be approximately 8-10 personnel supporting<br>
implementation at any given time, with at least 3 staff based in Amman including the Program<br>
Lead.</p>
<p><br>
The overarching objective of ASAS is to improve the quality of early grades (K-G3) education<br>
outcomes for children in Jordan. The program aims to achieve this objective by supporting the<br>
education of student teachers while they are still at university (pre-service teachers), and also by<br>
supporting early grades students and teachers (in-service teachers).</p>
<p><br>
DG’s role within the consortium is focused on enhancing data use among various systems and<br>
data sources in Jordan’s education sector. DG will enhance user-centered digital solutions to<br>
support local actors in mapping the data landscape and improving data systems’ utility and<br>
interoperability. DG will also work with various actors in Jordan to support the digitization of<br>
institutional data systems, including quality assurance processes and assessment where needs<br>
are identified. Lastly, DG will also support integration and alignment of the national AI policy<br>
into the education sector by conducting a series of AI readiness diagnostics and sandboxing<br>
exercises at the Ministry of Education (MoE) and University level to explore the feasibility of<br>
integrating automation safely and effectively into key functions.</p>
<p><strong>Job description</strong><br>
This is an exciting opportunity for someone who, through substantial experience in the<br>
education and/or digital sectors in Jordan, has developed strong strategic skills. We are looking<br>
for a senior professional based in Amman who is equally comfortable working on big picture<br>
strategic issues and complex technical details. Someone who brings deep subject-matter<br>
expertise in education and/or digital policy in Jordan while operating seamlessly in an advisory<br>
capacity to steer complex conversations, build multi-stakeholder consensus, and align technical<br>
work with overarching program objectives.</p>
<p><br>
As our program lead in Jordan, you will serve in a pivotal leadership capacity, managing DG’s<br>
arm of the ASAS program, bridging relationships both within the consortium and with external<br>
partners, strategic positioning, and technical execution. You will guide and mentor technical<br>
experts across both DG and IREX, ensuring diverse technical perspectives remain tightly<br>
focused, complementary, and directly linked to project goals.</p>
<p><br>
You will report to DG’s Deputy Director of Programs (based in the UK) while working in close<br>
daily alignment with Jordan country leadership and consortium partners. The role is embedded<br>
within the ASAS project office in Amman, Jordan, where you will regularly work alongside 30+<br>
Jordan-based staff to ensure complete strategic and operational synergy.</p>
<p><br>
At DG, we are a creative, dynamic, and globally distributed team that values hard work,<br>
innovative thinking, proactive problem-solving, and a strong sense of humor. We are seeking an<br>
exceptional interlocutor and leader to serve as our primary strategic representative for the ASAS<br>
program in Amman.</p>
<p><strong>The work you get to do</strong></p>
<p><em>Project management and delivery</em></p>
<p>● Lead day-to-day management of DG’s activities under ASAS in Jordan, ensuring timelines, deliverables, and budgets are met.</p>
<p>● Develop, maintain, and update work plans, activity trackers, and budgets in close coordination with the Senior Program Coordinator.</p>
<p>● Ensure timely submission of programmatic reporting (quarterly and annual), coordinating across DG staff and partners. ● Coordinate weekly internal check-ins and quarterly meetings, ensuring smooth flow of information and accountability across teams.</p>
<p>● Identify gaps in capacity or expertise and flag the need for consultant support or additional hiring.</p>
<p>● Keep a strategic eye on progress, adjusting direction as needed to reflect new priorities or contextual realities.</p>
<p>● Support set-up and management of additional DG programs in Jordan or the broader MENA region as required. </p>
<p><em>Strategic advisory & oversight </em></p>
<p>● Maintain a strategic view across all DG-led workstreams within ASAS, focusing on future opportunities and risks, and considering the impact on programming and recommending adjustments accordingly.</p>
<p>● Take a proactive approach to leadership, continuously critically assessing progress to foresee institutional shifts and plan strategically, while remaining comfortable diving deep into technical and operational details when bottlenecks arise. ● Identify emerging political, institutional, and technical risks early, framing proactive solutions and adjusting program direction to mirror shifting contextual realities.</p>
<p>● Provide analytical inputs into, and undertake quality review of, external-facing knowledge products, publications, briefs and blogs.</p>
<p>● Contribute expertise to relevant business development opportunities in Jordan, across the MENA region, and in your areas of strategic expertise as needed. </p>
<p><em>Stakeholder convening & steering </em></p>
<p>● Act as a primary facilitator to convene working groups, structure strategic dialogues, and steer technical discussions toward actionable, high-impact outcomes.</p>
<p>● Drive relationships with government counterparts (such as the Ministry of Education and Queen Rania Center) and partner university leadership to align digital and data initiatives with national policies</p>
<p>● Represent DG and present ASAS’s impact at external events, potentially internationally, as required. Partnership building and maintenance</p>
<p>● Serve as DG’s embedded lead within the IREX-hosted ASAS office in Amman, Jordan, contributing to office culture and ensuring DG’s work is fully-integrated and aligned with other consortium partners.</p>
<p>● Mentor and guide technical experts from both DG and IREX, fostering collaborative, complementary working relationships across organizational lines and steering experts toward shared objectives.</p>
<p><em>Partnership building and maintenance</em></p>
<p><br>
● Serve as DG’s embedded lead within the IREX-hosted ASAS office in Amman, Jordan,<br>
contributing to office culture and ensuring DG’s work is fully-integrated and aligned<br>
with other consortium partners.</p>
<p><br>
● Mentor and guide technical experts from both DG and IREX, fostering collaborative,<br>
complementary working relationships across organizational lines and steering experts<br>
toward shared objectives.</p>
<p><br>
● Represent DG externally in meetings and contribute to external communications content<br>
for the program.</p>
<p><br>
● Following IREX’s lead, engage with Jordan’s MoE (e.g., Queen Rania Center,<br>
Examination and Testing Department, Planning and Statistics Department) and other<br>
key government and university stakeholders on project activities; maintain proactive,<br>
transparent communication to build trust.</p>
<p>● Other duties as assigned. </p>
<p><strong>Qualifications and experience requirements</strong><br>
● Experience: 8+ years of experience working in complex, multi-stakeholder<br>
environments, with a proven track record of managing high-level institutional<br>
relationships.<br>
● Government & Sector Expertise: Demonstrable experience building strategic<br>
relationships with government stakeholders in Jordan (particularly the Ministry of<br>
Education or related entities), alongside deep domain experience in digital policy, data<br>
ecosystems, or early grade education.<br>
● Language & Communication: Professional fluency in written and spoken Arabic and<br>
English, with superior communication and diplomacy skills.<br>
● Education: Bachelor’s degree in Public Policy, Education, Information Systems, STEM,<br>
or a related discipline required.<br>
● Adaptability: Willing and able to support DG priorities in Jordan and MENA beyond<br>
ASAS as required, including pot</p>
<p><strong>Preferred (desirable) qualifications</strong><br>
● Master’s degree in education, public policy, or a tech-related discipline.<br>
● Experience designing and/or conducting qualitative research and assessments and<br>
trainings.<br>
● Demonstrable AI policy/AI in education experience.<br>
● International experience.</p>
<p><br>
<strong>Position Details</strong></p>
<p><br>
This is a full-time staff position (not consultancy), embedded in the ASAS office in Amman.<br>
The role is expected to run for the life of the program (3 years), pending annual performance<br>
reviews. The expected annual salary range is USD 55,000–69,000, depending on relevant<br>
experience.</p>
<p>Link to apply: https://development-gateway.breezy.hr/p/a7ad5a02d36b-dg-program-lead</p>
<p> </p>
<p> </p>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p>
<p> </p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p>PREFERRED QUALIFICATION</p>
<p>Education: Technical, Trade, or Vocational School Degree.</p>
<p>Related Work Experience: At least 3 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p>
<p> </p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p>PREFERRED QUALIFICATION</p>
<p>Education: Technical, Trade, or Vocational School Degree.</p>
<p>Related Work Experience: At least 3 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<p><h4>Position summary</h4>
<p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation</p><p></p>
<p><h4>Position summary</h4>
<p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><b>How can you make a difference?</b><br>UNICEF is committed to ensuring that all children and young people acquire the knowledge, skills, and competencies needed to successfully learn, thrive and transition to further learning, decent work, and active citizenship. As countries invest in general education, Technical and Vocational Education and Training (TVET), skills development programmes, and alternative learning pathways, there is increasing demand for evidence on whether these investments are aligned with labor market needs and contribute to improved work and life outcomes.<br>Expected Deliverables:<br>Task 1 Global Public Goods on Education System External Efficiency and Skills Labor Market Alignment<br>1A. Compendium of Good Practices on Education Labor Market Observatories:<br>1B. Compendium of Good Practices on Tracer Studies and Employer Surveys:<br>1C. Compendium of Good Practices on Public Private Dialogue and Stakeholder Engagement:<br>Task 2 Technical Assistance to Country Offices and Governments<br>2A. Demand-Driven Technical Assistance to Countries: Provide technical assistance to UNICEF Country Offices and governments, in response to formal technical assistance requests, on establishing or strengthening education labor market observatories, tracer studies, employer surveys, labor market intelligence systems, and stakeholder consultation mechanisms. Support will be provided to at least five countries and documented through technical reports, mission reports, technical reviews, workshop outputs, and country-specific recommendations.<br>2B. Toolkit: Produce a toolkit consolidating lessons from the global reviews and identifying operational models, indicators,<br>templates, and tools that can inform future UNICEF guidance, technical assistance, and country support on education-toemployment<br>transitions and labor market alignment monitoring.<br>2C. Knowledge Sharing, Capacity Development and Final Synthesis: Develop knowledge products and training materials, facilitate regional and global webinars and peer-learning exchanges, document country case studies and implementation lessons, and produce a final synthesis report highlighting country experiences, emerging lessons, and recommendations for strengthening education system external efficiency and skills labor market alignment<br><br><b>Minimum requirements:</b><br>• Education: Advanced university degree (Master's or higher) in Economics, Labor Economics, Statistics, Monitoring and Evaluation, or a closely related field<br>• Work Experience: At least eight years of progressively responsible professional experience in labor market analysis, TVET, education sector planning, education financing, monitoring and evaluation, or closely related fields.<br>• Demonstrated experience conducting or supporting graduate tracer studies, employer surveys, labor market assessments, labor market intelligence systems, workforce observatories, or similar monitoring systems.<br>• Proven experience supporing governments and development partners in strengthening alignment between education systems and labor market needs.<br>• xperience producing analytical reports, global reviews, guidance materials, toolkits, and other knowledge products intended for policy and operational use.<br>• Experience providing technical assistance to governments and/or international organizations in low-and middle-income countries.<br>• Skills:<br>• Strong understanding of education-to-employment transitions and employability outcomes.<br>• Knowledge of education system performance, external efficiency analysis, skills development systems, TVET, and workforce development policies.<br>• Familiarity with labor market observatories, tracer studies, employer surveys, labor market intelligence systems, and skills forecasting methodologies.<br>• Strong analytical, research, writing, and synthesis skills.<br>• Ability to translate technical evidence into practical recommendations for policymakers and practitioners.<br>• Strong facilitation and stakeholder engagement skills.<br>• Language Requirements : Fluent in English, spoken and written. Knowledge of French will be an advantage<br>• Desirables: Experience working with Ministries of Education, Labor, Planning, TVET authorities, chambers of commerce, employers' organizations, trade unions, and development partners is desirable.<br>• Knowledge of French or another UN language.<br><br></div></section>
<p>Responsibilities: The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty. Welcome guests upon arrival and provide a warm, professional, and personalized experience. Maintains the highest standard of professionalism, ethics and attitude towards guests and colleagues. Assist guests with check-in, check-out, and general hotel inquiries. Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution. Coordinate with other hotel departments to ensure seamless guest experiences. Conduct daily guest engagement activities and follow up on guest feedback. Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made. Maintain accurate guest profiles and update relevant information in the hotel system. Promote hotel facilities, services, and special offers to guests. Monitor guest satisfaction levels and contribute to improving service quality. Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling). Support the Front Office team during peak operational periods when required. Ensure compliance with hotel policies, procedures, and brand standards. Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports. Meet the required daily quota for Guest courtesy calls as established by management. Conducts show around of the hotel when requested. Maintain a complete knowledge of: Hotels features/services, hours of operation. Hotels restaurant and menu price range. Hotels room types, numbers, names, amenities and location. All the Repeat Guest/ Special Guest programs and packages. All room rates, special packages and promotions. Co-ordinates and assists with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests. Follows Hotel s telephone etiquette standards. Enrollment of new loyalty members and updates certificate maintenance when applicable. Drives Rate and RevPAR through up-selling room brand. Follow departmental policies and procedures. Follow all safety and sanitation policies. Other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</p><p>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</p><p>Excellent communication and interpersonal skills.</p><p>Strong guests service and problem-solving abilities.</p><p>Professional appearance and positive attitude.</p><p>Ability to work under pressure and handle multiple tasks effectively.</p><p>Strong organizational and time management skills.</p><p>Proficient in the English language (verbal & written).</p><p>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</p><p>Knowledge of computerized Front Office systems required.</p><p>Must have the ability to handle cash effectively and accurately.</p>