Swift Jobs in Jordan

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot, and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.</p> <p>Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.</p> <p>Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.</p> <p>Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p><strong>Key Deliverables and Responsibilities</strong></p><br><p><strong>Planning &amp; Organizing:</strong></p><br><ul><li>Works (hands on) towards the timely set up of the assigned Food &amp; Beverage outlet, according to the meal settings and in line with the opening hours.</li><li>Contributes to meet / maximize the monthly revenue budget for the respective outlet and understands to control the operational expenses.</li></ul><p><strong>Operations:</strong></p><br><ol><li>Attends regular training sessions in line with the departmental P&amp;P i.e. guest care, product knowledge, grooming standards, up-selling, etc.</li><li>Works as per instructions from the immediate Supervisor and as per duty shifts i.e. basic cleaning work, polishing equipment, table setting, collects materials / goods from other departments, etc.</li><li>Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.&nbsp;</li><li>Ensures proper appearance (condition of uniforms) and grooming whilst on duty.</li><li>Handles the guest greeting upon arrival and their seating through the hostess.</li><li>Ensures that under no circumstances the entrance is left unattended.</li><li>Maintains a professional / friendly, yet discreet relationship with the outlet patrons to ensure their well-being.</li><li>Makes himself / herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).</li><li>Reports cleanliness and maintenance issues to the immediate Supervisor.</li><li>Handles guest complaints as per instructions or consults the immediate Supervisor.</li><li>Does all mise-en place work according to the whole day service requirements.</li><li>To report any equipment failures/problems to the Maintenance Department.</li><li>To pass any maintenance requests to the Maintenance Department.</li><li>To participate in any Training/Developments schemes as recommended by senior management.</li><li>Attends all regular departmental briefings and contributes to an open communication within the assigned team.</li><li>To treat guests and colleagues in a polite and courteous manner.</li><li>To observe high standards of personal hygiene.</li><li>To maintain clean and organized side stations at all times.</li><li>To anticipate customers’ needs.</li><li>To be flexible in assisting around different areas of the hotel.</li><li>Familiar with the company’s internal policies and safety procedures</li><li>Helps in other areas of the Hotel if the situation requires.</li><li>To have a complete understanding of and to adhere to Mövenpick Hotels &amp; Resorts policy relating to Fire, Hygiene, Health and Safety.</li><li>Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.</li><li>To carry out any other reasonable duties and responsibilities as assigned.</li></ol><p><strong>Administration:</strong></p><br><ol><li>Work hand to hand with the hostess to ensure the name tag is all complete and in proper position</li><li>Ensuring business card and database are handed over to the hostess for the record</li><li>Make sure all the bill is handed over to the cashier</li><li>Ensure all the item is charged accordingly in the micros system as per the guest consumption</li></ol><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong >Job Summary:</strong><span > The Chief Engineer at Movenpick Resort Petra Jordan is responsible for the overall supervision, management, and leadership of the engineering department. This role ensures the smooth operation of all hotel facilities, including mechanical, electrical, plumbing, and HVAC systems. The Chief Engineer plays a crucial role in maintaining the hotel s safety standards, managing energy efficiency, and providing a high level of service to both internal and external guests.</span></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Leadership and Team Management:</strong> Lead and supervise the engineering team, including recruiting, training, and developing staff to maintain a highly skilled and motivated team. Assign tasks, manage shifts, and oversee daily operations of the engineering department. Provide technical expertise and support for maintenance staff.</li><li><strong>Maintenance and Operations:</strong> Oversee all maintenance programs, preventive maintenance, and repairs for all hotel equipment, including HVAC, electrical, plumbing, and fire safety systems. Ensure that all hotel facilities and systems are functioning efficiently and in compliance with safety and regulatory standards. Manage day-to-day operational issues, ensuring quick and efficient problem resolution to minimize downtime and guest inconvenience.</li><li><strong>Budget and Financial Management:</strong> Prepare and manage the department's budget, including controlling costs related to maintenance, energy consumption, and capital expenditures. Ensure proper inventory control of parts and supplies, as well as efficient energy and water management to optimize operational expenses. Monitor and analyze energy consumption, looking for cost-saving opportunities.</li><li><strong>Health, Safety, and Compliance:</strong> Ensure all building systems comply with health and safety regulations, including fire safety systems, emergency lighting, and building security. Oversee regular safety inspections and ensure compliance with all local, national, and international standards and regulations. Act as the key contact during emergencies and ensure the safety of guests and employees.</li><li><strong>Capital Projects and Renovations:</strong> Oversee engineering aspects of capital projects, renovations, and upgrades within the hotel, ensuring work is completed on time and within budget. Collaborate with external contractors and service providers as needed for large-scale projects and technical services.</li><li><strong>Collaboration with Other Departments:</strong> Work closely with the housekeeping, front office, and food &amp; beverage departments to ensure all guest areas and back-of-house operations are in optimal condition. Assist in setting up rooms, conference facilities, and event spaces when engineering support is needed. Provide timely communication and status updates on engineering tasks to hotel management.</li><li><strong>Sustainability and Environmental Initiatives:</strong> Develop and implement energy conservation and sustainability initiatives to reduce the hotel's environmental impact. Collaborate with the management team on environmental sustainability efforts, ensuring alignment with the hotel's corporate responsibility policies.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Mechanical, Electrical, Civil Engineering, or a related field.</li><li>7+ years of experience in hotel engineering or facilities management, with at least 3 years in a senior engineering leadership role.</li><li>Strong technical knowledge of building systems, including HVAC, electrical, plumbing, and fire safety.</li><li>Experience in budgeting, project management, and contractor management.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Knowledge of sustainability practices and energy management systems is preferred.</li><li>Familiarity with local regulations, building codes, and safety standards.</li></ul><p><strong>Competencies:</strong></p><ul><li>Strong leadership and team management capabilities.</li><li>Analytical and detail-oriented with excellent organizational skills.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in relevant software and systems, including BMS (Building Management Systems).</li></ul><p></p></section>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Position purpose</h4> <p>The Guest Relations Agent is responsible for creating memorable guest experiences by delivering personalized, warm, and professional service throughout the guest journey. Acting as the main point of contact for guests, the role ensures that all requests, concerns, and special arrangements are handled efficiently while reflecting Accor's Heartist® culture and brand standards.</p> <h4>Key responsibilities</h4> <strong>Guest experience</strong><br> <li>Welcome guests with a warm, friendly, and professional attitude upon arrival.</li> <li>Ensure a smooth and personalized arrival, stay, and departure experience.</li> <li>Recognize and acknowledge all – Accor Live Limitless members, repeat guests, and VIP guests according to brand standards.</li> <li>Anticipate guest needs and provide proactive service to exceed expectations.</li> <li>Escort VIP guests when required and ensure all special arrangements are completed before arrival.</li> <strong>Guest services</strong><br> <li>Respond promptly and professionally to guest requests, inquiries, and complaints.</li> <li>Coordinate with Housekeeping, Engineering, Food & Beverage, Concierge, Reservations, and other departments to ensure seamless service delivery.</li> <li>Arrange guest amenities, celebrations, room preferences, transportation, restaurant reservations, and special requests.</li> <li>Maintain complete knowledge of hotel facilities, promotions, services, and local attractions to provide accurate recommendations.</li> <strong>Guest satisfaction</strong><br> <li>Resolve guest concerns efficiently, following up to ensure complete satisfaction.</li> <li>Record guest preferences, feedback, and incidents accurately in Opera Cloud or the hotel's Property Management System.</li> <li>Support the achievement of Guest Satisfaction Survey (GSS), TrustYou, Medallia, or other brand guest experience targets.</li> <li>Promote positive guest engagement and encourage guest loyalty.</li> <strong>Operational responsibilities</strong><br> <li>Review daily arrivals, departures, in-house guests, and VIP reports.</li> <li>Prepare welcome letters, amenities, and guest profiles before arrival.</li> <li>Ensure all guest information is handled confidentially in accordance with company policies.</li> <li>Maintain accurate records of guest interactions and follow-up actions.</li> <li>Promote hotel facilities, dining outlets, spa, and other services to enhance guest experience and hotel revenue.</li> <li>Assist with Front Office operations whenever required.</li> <strong>Health, safety & security</strong><br> <li>Comply with all hotel health, safety, hygiene, and security procedures.</li> <li>Report maintenance issues, hazards, and guest safety concerns immediately.</li> <li>Participate in emergency procedures and fire evacuation drills.</li> <strong>Sustainability</strong><br> <li>Support Accor's sustainability commitments by promoting environmentally responsible practices.</li> <li>Encourage responsible use of hotel resources including water, energy, and paper.</li> <li>Minimize waste and support recycling initiatives within the department.</li> <li>Participate in environmental awareness programs and sustainability activities.</li> <li>Ensure guest requests are fulfilled while supporting the hotel's environmental objectives whenever possible.</li> <h4>Qualifications</h4> <li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li> <li>Minimum 1–2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li> <li>Experience with Opera PMS or Opera Cloud is an advantage.</li> <li>Excellent communication and interpersonal skills.</li> <li>Fluent in English; additional languages are highly desirable.</li> <li>Strong problem-solving and conflict-resolution abilities.</li> <li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li> <h4>Competencies</h4> <li>Guest passion</li> <li>Excellent communication skills</li> <li>Emotional intelligence</li> <li>Attention to detail</li> <li>Teamwork & collaboration</li> <li>Problem solving</li> <li>Time management</li> <li>Professional grooming & presentation</li> <li>Multitasking ability</li> <li>Cultural awareness</li> <li>Adaptability</li> <li>Integrity & confidentiality</li> <h4>Physical requirements</h4> <li>Ability to stand and walk for extended periods.</li> <li>Ability to lift light luggage or guest amenities when required.</li> <li>Flexibility to work rotating shifts, weekends, and public holidays.</li> <h4>Key performance indicators (KPIs)</h4> <li>Guest Satisfaction Score (GSS)</li> <li>TrustYou / Medallia performance</li> <li>Guest complaint resolution time</li> <li>ALL member recognition compliance</li> <li>VIP arrival readiness</li> <li>Guest feedback & online reviews</li> <li>Upselling & cross-selling performance</li> <li>Compliance with brand standards and SOPs</li> <li>Attendance and grooming compliance</li> <li>Sustainability compliance</li> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Position purpose</h4> <p>The Guest Relations Agent is responsible for creating memorable guest experiences by delivering personalized, warm, and professional service throughout the guest journey. Acting as the main point of contact for guests, the role ensures that all requests, concerns, and special arrangements are handled efficiently while reflecting Accor's Heartist® culture and brand standards.</p> <h4>Key responsibilities</h4> <strong>Guest experience</strong><br> <li>Welcome guests with a warm, friendly, and professional attitude upon arrival.</li> <li>Ensure a smooth and personalized arrival, stay, and departure experience.</li> <li>Recognize and acknowledge all – Accor Live Limitless members, repeat guests, and VIP guests according to brand standards.</li> <li>Anticipate guest needs and provide proactive service to exceed expectations.</li> <li>Escort VIP guests when required and ensure all special arrangements are completed before arrival.</li> <strong>Guest services</strong><br> <li>Respond promptly and professionally to guest requests, inquiries, and complaints.</li> <li>Coordinate with Housekeeping, Engineering, Food & Beverage, Concierge, Reservations, and other departments to ensure seamless service delivery.</li> <li>Arrange guest amenities, celebrations, room preferences, transportation, restaurant reservations, and special requests.</li> <li>Maintain complete knowledge of hotel facilities, promotions, services, and local attractions to provide accurate recommendations.</li> <strong>Guest satisfaction</strong><br> <li>Resolve guest concerns efficiently, following up to ensure complete satisfaction.</li> <li>Record guest preferences, feedback, and incidents accurately in Opera Cloud or the hotel's Property Management System.</li> <li>Support the achievement of Guest Satisfaction Survey (GSS), TrustYou, Medallia, or other brand guest experience targets.</li> <li>Promote positive guest engagement and encourage guest loyalty.</li> <strong>Operational responsibilities</strong><br> <li>Review daily arrivals, departures, in-house guests, and VIP reports.</li> <li>Prepare welcome letters, amenities, and guest profiles before arrival.</li> <li>Ensure all guest information is handled confidentially in accordance with company policies.</li> <li>Maintain accurate records of guest interactions and follow-up actions.</li> <li>Promote hotel facilities, dining outlets, spa, and other services to enhance guest experience and hotel revenue.</li> <li>Assist with Front Office operations whenever required.</li> <strong>Health, safety & security</strong><br> <li>Comply with all hotel health, safety, hygiene, and security procedures.</li> <li>Report maintenance issues, hazards, and guest safety concerns immediately.</li> <li>Participate in emergency procedures and fire evacuation drills.</li> <strong>Sustainability</strong><br> <li>Support Accor's sustainability commitments by promoting environmentally responsible practices.</li> <li>Encourage responsible use of hotel resources including water, energy, and paper.</li> <li>Minimize waste and support recycling initiatives within the department.</li> <li>Participate in environmental awareness programs and sustainability activities.</li> <li>Ensure guest requests are fulfilled while supporting the hotel's environmental objectives whenever possible.</li> <h4>Qualifications</h4> <li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li> <li>Minimum 1–2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li> <li>Experience with Opera PMS or Opera Cloud is an advantage.</li> <li>Excellent communication and interpersonal skills.</li> <li>Fluent in English; additional languages are highly desirable.</li> <li>Strong problem-solving and conflict-resolution abilities.</li> <li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li> <h4>Competencies</h4> <li>Guest passion</li> <li>Excellent communication skills</li> <li>Emotional intelligence</li> <li>Attention to detail</li> <li>Teamwork & collaboration</li> <li>Problem solving</li> <li>Time management</li> <li>Professional grooming & presentation</li> <li>Multitasking ability</li> <li>Cultural awareness</li> <li>Adaptability</li> <li>Integrity & confidentiality</li> <h4>Physical requirements</h4> <li>Ability to stand and walk for extended periods.</li> <li>Ability to lift light luggage or guest amenities when required.</li> <li>Flexibility to work rotating shifts, weekends, and public holidays.</li> <h4>Key performance indicators (KPIs)</h4> <li>Guest Satisfaction Score (GSS)</li> <li>TrustYou / Medallia performance</li> <li>Guest complaint resolution time</li> <li>ALL member recognition compliance</li> <li>VIP arrival readiness</li> <li>Guest feedback & online reviews</li> <li>Upselling & cross-selling performance</li> <li>Compliance with brand standards and SOPs</li> <li>Attendance and grooming compliance</li> <li>Sustainability compliance</li> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Syarah is on a mission to change how people buy their cars in Saudi and.<br> We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms.<br> Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping and many more.<br> Our goal is to turn car buying into an experience of delight, comfort and peace of mind.<br> We are on the lookout for ambitious, competitive, growth-minded professionals to help us continue to harness technology to delight our customers and achieve our ambitious growth objectives in the auto sector.<br> Responsibilities: A Customer Care Agent serves as the bridge between the company and its customers, engaging with them via voice or text channels.<br> Their primary role is to respond to customer inquiries, provide detailed service information, resolve any issues that arise, and represent the company professionally and courteously.<br> This position is offered as a three-month contract.<br> Address customer inquiries regarding available products and services.<br> Create and manage customer accounts, ensuring accurate documentation of account details in written or digital formats.<br> Actively listen to customer concerns, identifying the root cause of any issues.<br> Provide prompt and appropriate solutions to customer problems.<br> Escalate complex cases to management, including all necessary background information.<br> Anticipate customer needs by following up on previous interactions, offering reorders or additional services.<br> Collaborate with all internal departments to effectively resolve customer issues.<br> Flexibility to work different shifts (including evenings, weekends, or holidays).<br> Willingness to participate in training before hire and on-the job.<br> Excellent listening skills and an empathetic voice and manner.<br> Dedication to customer satisfaction.<br> Basic knowledge of computer software and office systems.<br> Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer.<br> Familiarity with all of the goods and services offered by the company.<br> Experience in Automotive Industry is a plus.<br></span> </div>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p>Ensuring total cleanliness and hygiene in the store and its premises. Ensure to utilize the cleaning items properly and to ensure there is no misuse and wastage. Ensure thorough cleaning of floors, stairs, glass planes, ventilation systems, fixtures &amp; fittings, toilets, office furniture, office equipment, display items, car parking shades, water coolers etc. Ensure the toilets are clean, tissue boxes, soap dispensers, air fresheners are sufficient and fixtures, flushers, water taps, drains, exhaust fans etc., are functioning properly and if not pass on the relevant information to my Team Leader. Ensure that items are packed properly at Checkout Counter, especially the fragile items, and load it safely on trolley and reach to the customer s vehicle upon their request. Ensure that adequate number of trolleys are available at the trolley bays; and trolleys are collected from the parking area and stack it in locations. Any security breaches must be notified concerned authority and manager. Be aware of all security related emergency response and follow the policy and procedures. I adhere to IKEA supply chain and security policy, and report to concern manager in case of any identified security breaches.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Understanding the department and the importance of cleanliness and hygiene and take action when needed.</li><li>Knowledge of the IKEA product range, including service products.</li><li>Understanding of customer behaviour.</li><li>Knowledge of working methods according to work focus</li><li>Good at creating satisfied customers.</li><li>Enthusiastic and able to work with others in a team.</li><li>Ability to organize your own work and make efficient use of your time.</li><li>Ability to work with a high sense of urgency.</li><li>Desire to learn and want to improve own skills, using this to the benefit of IKEA and for growing personally.</li><li>Previous experience in cleaning services, facility services, or housekeeping</li><li>Basic understanding of cleaning methods, hygiene standards, and safe use of cleaning equipment and materials.</li><li>Ability to work in a retail environment while maintaining cleanliness and safety standards.</li><li>Good communication skills and ability to interact politely with customers and co-workers.</li><li>Ability to work independently and as part of a team while following operational procedures.</li><li>Strong sense of responsibility and attention to detail when performing tasks.</li><li>Physical ability to perform cleaning tasks, move equipment, and work in different store areas.</li><li>Flexibility to work different shifts, weekends, and holidays according to store operational needs</li></ul>

<p><h4>About Jeeny:</h4> <p>Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.</p> <p>We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in 2014 as Easy Taxi. However, in 2016, it was revamped as Jeeny to cater to other services. Currently, we are operational in Saudi Arabia and Jordan.</p> <p>We have offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and Karachi.</p> <h4>About the role:</h4> <p>As a customer service agent, you will play a crucial role in delivering outstanding customer service to our users. You will be responsible for handling a variety of customer inquiries and providing appropriate solutions or escalating complex issues as necessary. Our ideal candidate should have excellent communication skills, a passion for customer satisfaction, and the ability to work in a fast-paced environment.</p> <h4>Responsibilities:</h4> <li>Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.</li> <li>Identify and assess customers' needs, and provide appropriate solutions or escalate complex issues to the appropriate department.</li> <li>Keep accurate records of customer interactions, transactions, comments, and complaints.</li> <li>Follow communication procedures, guidelines, and scripts to ensure consistency and quality in customer interactions.</li> <li>Collaborate with other departments to resolve customer issues and provide feedback on recurring problems or patterns.</li> <li>Continuously update knowledge of company products, services, and policies to effectively assist customers.</li> <li>Strive to achieve customer satisfaction and loyalty by exceeding customer expectations.</li> <h4>Requirements:</h4> <li>Previous customer service experience or related role preferred. Fresh graduates are also welcome to apply!</li> <li>Excellent verbal and written communication skills in English and Arabic.</li> <li>Strong problem-solving and conflict-resolution abilities.</li> <li>Ability to empathize with and prioritize customer needs.</li> <li>Ability to work effectively in a fast-paced team environment.</li> <li>Good knowledge of Microsoft Office Suite.</li> <li>Flexibility to work in shifts, including evenings, weekends, and holidays.</li> <h4>Benefits:</h4> <li>Market competitive salary</li> <li>An opportunity to collaborate with talented individuals while learning, growing, and expanding your skill set.</li> <li>An environment that encourages you to take ownership and produce excellent outcomes every day.</li></p><p></p>

<p><h4>About Jeeny:</h4> <p>Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.</p> <p>We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in 2014 as Easy Taxi. However, in 2016, it was revamped as Jeeny to cater to other services. Currently, we are operational in Saudi Arabia and Jordan.</p> <p>We have offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and Karachi.</p> <h4>About the role:</h4> <p>As a customer service agent, you will play a crucial role in delivering outstanding customer service to our users. You will be responsible for handling a variety of customer inquiries and providing appropriate solutions or escalating complex issues as necessary. Our ideal candidate should have excellent communication skills, a passion for customer satisfaction, and the ability to work in a fast-paced environment.</p> <h4>Responsibilities:</h4> <li>Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.</li> <li>Identify and assess customers' needs, and provide appropriate solutions or escalate complex issues to the appropriate department.</li> <li>Keep accurate records of customer interactions, transactions, comments, and complaints.</li> <li>Follow communication procedures, guidelines, and scripts to ensure consistency and quality in customer interactions.</li> <li>Collaborate with other departments to resolve customer issues and provide feedback on recurring problems or patterns.</li> <li>Continuously update knowledge of company products, services, and policies to effectively assist customers.</li> <li>Strive to achieve customer satisfaction and loyalty by exceeding customer expectations.</li> <h4>Requirements:</h4> <li>Previous customer service experience or related role preferred. Fresh graduates are also welcome to apply!</li> <li>Excellent verbal and written communication skills in English and Arabic.</li> <li>Strong problem-solving and conflict-resolution abilities.</li> <li>Ability to empathize with and prioritize customer needs.</li> <li>Ability to work effectively in a fast-paced team environment.</li> <li>Good knowledge of Microsoft Office Suite.</li> <li>Flexibility to work in shifts, including evenings, weekends, and holidays.</li> <h4>Benefits:</h4> <li>Market competitive salary</li> <li>An opportunity to collaborate with talented individuals while learning, growing, and expanding your skill set.</li> <li>An environment that encourages you to take ownership and produce excellent outcomes every day.</li></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Jeeny: Jeeny is a mobile application that eases daily commuting and transportation.<br> By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.<br> We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA.<br> Jeeny was established in 2014 as Easy Taxi.<br> However, in 2016, it was revamped as Jeeny to cater to other services.<br> Currently, we are operational in Saudi Arabia and Jordan.<br> We have offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and Karachi.<br> About the Role: As a Customer Service Agent, you will play a crucial role in delivering outstanding customer service to our users.<br> You will be responsible for handling a variety of customer inquiries and providing appropriate solutions or escalating complex issues as necessary.<br> Our ideal candidate should have excellent communication skills, a passion for customer satisfaction, and the ability to work in a fast-paced environment.<br> Responsibilities: Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.<br> Identify and assess customers' needs, and provide appropriate solutions or escalate complex issues to the appropriate department.<br> Keep accurate records of customer interactions, transactions, comments, and complaints.<br> Follow communication procedures, guidelines, and scripts to ensure consistency and quality in customer interactions.<br> Collaborate with other departments to resolve customer issues and provide feedback on recurring problems or patterns.<br> Continuously update knowledge of company products, services, and policies to effectively assist customers.<br> Strive to achieve customer satisfaction and loyalty by exceeding customer expectations.<br> Market competitive salary An opportunity to collaborate with talented individuals while learning, growing, and expanding your skill set An environment that encourages you to take ownership and produce excellent outcomes every day.<br> Previous customer service experience or related role preferred.<br> Fresh graduates are also welcome to apply!<br> Excellent verbal and written communication skills in English and Arabic.<br> Strong problem-solving and conflict-resolution abilities.<br> Ability to empathize with and prioritize customer needs.<br> Ability to work effectively in a fast-paced team environment.<br> Good knowledge of Microsoft Office Suite.<br> Flexibility to work in shifts, including evenings, weekends, and holidays.<br></span> </div>

<p>Job Overview</p><p>We are seeking a motivated and detail-oriented Dispatcher to join our operations team in Amman, Jordan. In this entry-level role, you will play a critical part in coordinating daily logistics, communicating with drivers and customers, and ensuring on-time and efficient service. This position offers an opportunity to develop foundational skills in transportation management, prioritization, and problem-solving within a dynamic environment.</p><p>About the Company</p><p>Our organization is a leading local provider in the logistics and transportation sector, dedicated to delivering reliable and customer-focused solutions. We value safety, communication, teamwork, and continuous improvement, and we are committed to developing our employees through hands-on training and growth opportunities.</p><p>Key Responsibilities and Duties</p><ul><li>Coordinate and assign daily routes for drivers, ensuring optimal utilization of resources and timely deliveries or pickups.</li><li>Monitor real-time operations, proactively addressing delays, traffic issues, and unexpected changes.</li><li>Communicate with drivers, customers, and internal teams to confirm service windows, updates, and exceptions.</li><li>Maintain accurate records of transportation requests, driver logs, and delivery confirmations in the dispatch system.</li><li>Assist with route planning, scheduling, and prioritization to meet service level agreements (SLAs).</li><li>Collaborate with maintenance and operations teams to address vehicle availability and maintenance needs.</li><li>Respond to emergencies or urgent requests with effective problem-solving and clear communication.</li><li>Support continuous improvement initiatives by suggesting process enhancements and efficiency improvements.</li></ul><p>Qualifications and Requirements</p><ul><li>High school diploma or equivalent; additional relevant certifications are a plus.</li><li>Entry-level position with a proactive attitude and a willingness to learn.</li><li>Strong verbal and written communication skills in Arabic; proficiency in English is a plus.</li><li>Basic computer literacy and familiarity with office software; experience with dispatch or logistics software is advantageous.</li><li>Ability to work in a fast-paced environment, manage multiple tasks, and stay organized under pressure.</li><li>Attention to detail, strong problem-solving abilities, and a customer-focused mindset.</li><li>Availability to work shifts as required, including evenings and weekends if applicable.</li></ul><p>Required Skills</p><ul><li>Excellent organizational and time-management skills</li><li>Strong communication and interpersonal abilities</li><li>Analytical thinking and ability to interpret data for decision-making</li><li>Team collaboration and coordination across multiple stakeholders</li><li>Ability to remain calm and composed in high-pressure situations</li><li>Problem-solving mindset with a proactive approach to issues</li></ul><p>Benefits and Perks</p><ul><li>Competitive salary and performance-based incentives</li><li>Comprehensive training and opportunities for career development</li><li>Health insurance and paid time off where applicable</li><li>Collaborative work environment with a focus on work-life balance</li></ul>

<p>Ensuring total cleanliness and hygiene in the store and its premises. Ensure to utilize the cleaning items properly and to ensure there is no misuse and wastage. Ensure thorough cleaning of floors, stairs, glass planes, ventilation systems, fixtures &amp; fittings, toilets, office furniture, office equipment, display items, car parking shades, water coolers etc. Ensure the toilets are clean, tissue boxes, soap dispensers, air fresheners are sufficient and fixtures, flushers, water taps, drains, exhaust fans etc., are functioning properly and if not pass on the relevant information to my Team Leader. Ensure that items are packed properly at Checkout Counter, especially the fragile items, and load it safely on trolley and reach to the customer s vehicle upon their request. Ensure that adequate number of trolleys are available at the trolley bays; and trolleys are collected from the parking area and stack it in locations. Any security breaches must be notified concerned authority and manager. Be aware of all security related emergency response and follow the policy and procedures. I adhere to IKEA supply chain and security policy, and report to concern manager in case of any identified security breaches.</p><p>Functional / Technical Skills: Understanding the department and the importance of cleanliness and hygiene and take action when needed. Knowledge of the IKEA product range, including service products. Understanding of customer behaviour. Knowledge of working methods according to work focus Good at creating satisfied customers. Enthusiastic and able to work with others in a team. Ability to organize your own work and make efficient use of your time. Ability to work with a high sense of urgency. Desire to learn and want to improve own skills, using this to the benefit of IKEA and for growing personally.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in cleaning services, facility services, or housekeeping</li><li>Basic understanding of cleaning methods, hygiene standards, and safe use of cleaning equipment and materials.</li><li>Ability to work in a retail environment while maintaining cleanliness and safety standards.</li><li>Good communication skills and ability to interact politely with customers and co-workers.</li><li>Ability to work independently and as part of a team while following operational procedures.</li><li>Strong sense of responsibility and attention to detail when performing tasks.</li><li>Physical ability to perform cleaning tasks, move equipment, and work in different store areas.</li><li>Flexibility to work different shifts, weekends, and holidays according to store operational needs</li></ul>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Ensure the overall smooth operation of all hotel food & beverage outlets (including restaurants, lounges, and beverage service areas).<br> Ensure the delivery of excellent service by maintaining high staff morale and strong team spirit.<br> Ensure effective scheduling of the hotel food & beverage team, including reporting hours worked to the food & beverage coordinator and inputting schedules into system.<br> Provide motivation and ongoing support to all team members.<br> Coordinate food & beverage requirements for hotel events and functions.<br> Ensure accurate food & beverage billing for groups and guests.<br> Participate in the training and coaching of new and existing team members.<br> Participate in the manager on duty program for the hotel restaurants.<br> Be health & safety conscious and actively involved in maintaining a safe work environment.<br> Actively participate in the hotel’s environmental program and department-specific initiatives, working toward sustainable operations.<br> Comply with hotel policies, procedures, and the code of ethics.<br> Perform any and all other tasks as assigned by management.<br> Uphold the highest standards of internal and external customer service at all times.<br> Work assigned shifts in other food & beverage departments as directed by management.</p> <h4>Qualifications</h4> <ul> <li>One year of supervisory experience in a hotel restaurant or lounge (four-diamond hotel).</li> <li>Two years of progressive experience in a high-volume hotel restaurant or lounge.</li> <li>Must have thorough working knowledge of hotel food & beverage operations.</li> <li>Good English communication skills.</li> <li>Proven leadership, motivational, decision-making, and problem-solving skills.</li> <li>Strong business acumen with an understanding of hotel financial reporting structures.</li> <li>Excellent, proven food & beverage product knowledge is required.</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Strong interpersonal and problem solving abilities.</li> <li>Fluency in English, additional languages are a plus.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Ensure the overall smooth operation of all hotel food & beverage outlets (including restaurants, lounges, and beverage service areas).<br> Ensure the delivery of excellent service by maintaining high staff morale and strong team spirit.<br> Ensure effective scheduling of the hotel food & beverage team, including reporting hours worked to the food & beverage coordinator and inputting schedules into system.<br> Provide motivation and ongoing support to all team members.<br> Coordinate food & beverage requirements for hotel events and functions.<br> Ensure accurate food & beverage billing for groups and guests.<br> Participate in the training and coaching of new and existing team members.<br> Participate in the manager on duty program for the hotel restaurants.<br> Be health & safety conscious and actively involved in maintaining a safe work environment.<br> Actively participate in the hotel’s environmental program and department-specific initiatives, working toward sustainable operations.<br> Comply with hotel policies, procedures, and the code of ethics.<br> Perform any and all other tasks as assigned by management.<br> Uphold the highest standards of internal and external customer service at all times.<br> Work assigned shifts in other food & beverage departments as directed by management.</p> <h4>Qualifications</h4> <ul> <li>One year of supervisory experience in a hotel restaurant or lounge (four-diamond hotel).</li> <li>Two years of progressive experience in a high-volume hotel restaurant or lounge.</li> <li>Must have thorough working knowledge of hotel food & beverage operations.</li> <li>Good English communication skills.</li> <li>Proven leadership, motivational, decision-making, and problem-solving skills.</li> <li>Strong business acumen with an understanding of hotel financial reporting structures.</li> <li>Excellent, proven food & beverage product knowledge is required.</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Strong interpersonal and problem solving abilities.</li> <li>Fluency in English, additional languages are a plus.</li> </ul></p><p></p>