Tourism manager Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Director of Loss Prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security/Loss Prevention Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Collaborates with the Director of Loss Prevention on ways to continually improve departmental performance.<br>• Comply with policies on proper investigative procedures for loss of property assets.<br>• Maintain proper documentation of property patrols.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Implements action plans to monitor and control risk.<br>• Reports any procedure violations to the Director of Loss Prevention and appropriate management.<br>• Strives to improve service performance.<br>• Supervises security staff to effectively monitor and protect property assets.<br>• Performs duties of the Director of Loss Prevention in his/her absence.<br>Leading Security/Loss Prevention Teams<br>• Assists Director of Loss Prevention in establishing guidelines and training so employees understand expectations and parameters.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates critical information to Loss Prevention officers based on knowledge gained at pre- and post-convention meetings.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Helps employees and guests obtain necessary medical attention on a timely basis.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Utilizes an "open door" policy.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Ensuring Exceptional Customer Service<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Meet quality standards and customer expectations on a daily basis.<br>• Handles guest problems and complaints effectively.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Sets a positive example for guest relations.<br>Conducting Human Resources Activities<br>• Assists in maintaining required OSHA programs and statistical data.<br>• Assists in the management of claims by ensuring proper procedures are followed and documented.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Report all employee accidents and guest liability incidents to Claims Reporting Service in a timely manner.<br>• Administer property policies fairly and consistently.<br>• Certify security staff in first aid and CPR.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Trains security staff to effectively monitor and protect property assets.<br>• Trains staff on proper patrol procedures.<br>Additional Responsibilities<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Our MENA Insurance practice</h4> <p>Our MENA Insurance practice empowers some of the region’s largest insurance companies to solve their most complex business problems and transform their organizations.</p> <p>You will have the opportunity to work alongside a dynamic, experienced team of individuals within the insurance practice. We want you to learn how to deliver impactful projects and solutions. You will also gain exposure to some of the biggest insurance companies in MENA and find out why our clients value our insights and experience.</p> <h4>The opportunity</h4> <p>EY Jordan is seeking an experienced manager to join its risk consulting practice. The successful candidate will lead advisory engagements across the insurance and financial services sectors, focusing on internal audit, insurance regulatory compliance, corporate governance, enterprise risk management (ERM), internal controls, and business continuity management.</p> <h4>Key responsibilities</h4> <strong>Client delivery</strong><br> <li>Lead and manage advisory engagements across internal audit, insurance regulatory compliance, corporate governance, enterprise risk management, internal controls, and business continuity management.</li> <li>Conduct governance, risk, and compliance reviews and identify opportunities for improvement.</li> <li>Develop policies, frameworks, methodologies, and procedures aligned with regulatory requirements and industry best practices.</li> <li>Facilitate workshops, interviews, and stakeholder discussions.</li> <li>Prepare high-quality reports, presentations, and recommendations for senior management and boards.</li> <li>Support clients in implementing governance, risk, and compliance enhancements.</li> <li>Ensure engagement deliverables meet EY quality standards and client expectations.</li> <br> <strong>Project management</strong><br> <li>Manage project plans, budgets, timelines, and resources.</li> <li>Coordinate engagement teams and monitor progress against milestones.</li> <li>Review work performed by team members and provide technical guidance.</li> <li>Manage client communications and engagement governance.</li> <li>Identify and escalate project risks and issues as appropriate.</li> <li>Ensure timely delivery of project outcomes.</li> <br> <strong>Technical leadership</strong><br> <li>Provide subject matter expertise in internal audit, insurance regulatory compliance, corporate governance, and enterprise risk management.</li> <li>Stay current with emerging regulatory requirements and industry developments.</li> <li>Support the development of methodologies, templates, and knowledge-sharing initiatives within the practice.</li> <li>Contribute to maintaining EY’s technical excellence and quality standards.</li> <h4>Skills and experience</h4> <p>Strong knowledge of internal audit standards (IIA), insurance regulatory frameworks, corporate governance, enterprise risk management (COSO and ISO 31000), internal controls, compliance management, business continuity management, operational risk management, three lines model, and risk appetite frameworks.</p> <h4>Qualifications</h4> <li>Bachelor’s degree in accounting, finance, risk management, business administration, economics, actuarial science, or a related field.</li> <li>Minimum 7–10 years of relevant professional experience.</li> <li>Minimum 3 years of experience managing teams and client engagements.</li> <li>Strong report writing, presentation, and stakeholder management skills.</li> <li>Fluent in English and Arabic.</li> <h4>Preferred professional certifications</h4> <li>CIA</li> <li>CFIRM / CMIRM</li> <li>CRMA</li> <li>CISA</li> <li>CPA / ACCA</li> <li>CFA</li> <li>FRM</li> <li>ISO 31000 certification</li></p><p></p>

<p><h4>Our MENA Insurance practice</h4> <p>Our MENA Insurance practice empowers some of the region’s largest insurance companies to solve their most complex business problems and transform their organizations.</p> <p>You will have the opportunity to work alongside a dynamic, experienced team of individuals within the insurance practice. We want you to learn how to deliver impactful projects and solutions. You will also gain exposure to some of the biggest insurance companies in MENA and find out why our clients value our insights and experience.</p> <h4>The opportunity</h4> <p>EY Jordan is seeking an experienced manager to join its risk consulting practice. The successful candidate will lead advisory engagements across the insurance and financial services sectors, focusing on internal audit, insurance regulatory compliance, corporate governance, enterprise risk management (ERM), internal controls, and business continuity management.</p> <h4>Key responsibilities</h4> <strong>Client delivery</strong><br> <li>Lead and manage advisory engagements across internal audit, insurance regulatory compliance, corporate governance, enterprise risk management, internal controls, and business continuity management.</li> <li>Conduct governance, risk, and compliance reviews and identify opportunities for improvement.</li> <li>Develop policies, frameworks, methodologies, and procedures aligned with regulatory requirements and industry best practices.</li> <li>Facilitate workshops, interviews, and stakeholder discussions.</li> <li>Prepare high-quality reports, presentations, and recommendations for senior management and boards.</li> <li>Support clients in implementing governance, risk, and compliance enhancements.</li> <li>Ensure engagement deliverables meet EY quality standards and client expectations.</li> <br> <strong>Project management</strong><br> <li>Manage project plans, budgets, timelines, and resources.</li> <li>Coordinate engagement teams and monitor progress against milestones.</li> <li>Review work performed by team members and provide technical guidance.</li> <li>Manage client communications and engagement governance.</li> <li>Identify and escalate project risks and issues as appropriate.</li> <li>Ensure timely delivery of project outcomes.</li> <br> <strong>Technical leadership</strong><br> <li>Provide subject matter expertise in internal audit, insurance regulatory compliance, corporate governance, and enterprise risk management.</li> <li>Stay current with emerging regulatory requirements and industry developments.</li> <li>Support the development of methodologies, templates, and knowledge-sharing initiatives within the practice.</li> <li>Contribute to maintaining EY’s technical excellence and quality standards.</li> <h4>Skills and experience</h4> <p>Strong knowledge of internal audit standards (IIA), insurance regulatory frameworks, corporate governance, enterprise risk management (COSO and ISO 31000), internal controls, compliance management, business continuity management, operational risk management, three lines model, and risk appetite frameworks.</p> <h4>Qualifications</h4> <li>Bachelor’s degree in accounting, finance, risk management, business administration, economics, actuarial science, or a related field.</li> <li>Minimum 7–10 years of relevant professional experience.</li> <li>Minimum 3 years of experience managing teams and client engagements.</li> <li>Strong report writing, presentation, and stakeholder management skills.</li> <li>Fluent in English and Arabic.</li> <h4>Preferred professional certifications</h4> <li>CIA</li> <li>CFIRM / CMIRM</li> <li>CRMA</li> <li>CISA</li> <li>CPA / ACCA</li> <li>CFA</li> <li>FRM</li> <li>ISO 31000 certification</li></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES Taking an Entrepreneurial Approach to Driving the Restaurant Business Understands financial opportunities by surveying restaurant demand. Partners with key individuals in the local community to assess opportunities. Identifies and analyzes competitors. Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action. Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues. Leading Significant Marketing/Public Relations/Media Activities Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable. Supports on-site/off-site public relations opportunities to promote the restaurant. Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies. Serves as the primary point of contact for restaurant events. Participates in local networking activities, which are often off-property, in support of the restaurant. Managing Day-to-Day Restaurant Operations Supervises and manages employees. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Conducts daily "taste panels" to educate, drive sales and create sales goals. Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc. Monitors compliance with all applicable laws and regulations. Monitors adherence to liquor control policies and procedures. Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear. Monitors alcohol beverage service for compliance with local laws. Monitors compliance with all food &amp; beverage policies, standards and procedures, including food handling and sanitation standards. Assists servers and hosts on the floor during meal periods and high demand times. Advocates sound financial/business decision making. Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices. Fostering an Environment that Creates Exciting and Memorable Guest Experiences Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants.. Addresses guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Verifies corrective action is taken to continuously improve service results. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return). Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing and Conducting Human Resource and Talent Management Activities Actively participates in the hiring process to identify the right talent to support the outlet's concept. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Facilitates the fair and equal treatment of employees. Strives to improve employee retention. Monitors employee attendance of on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our MENA Insurance practice empowers some of the region s largest Insurance companies to solve their most complex business problems and transform their organizations.</p> <p> </p> <p>You will have the opportunity to work alongside a dynamic, experienced team of individuals within the Insurance practice. We want you to learn how to deliver impactful projects and solutions. You will also gain exposure to some of the biggest Insurance companies in MENA and find out why our clients value our insights and experience.</p> <p> </p> The Opportunity <br><p> </p> <p>EY Jordan is seeking an experienced Manager to join its Risk Consulting practice. The successful candidate will lead advisory engagements across the insurance and financial services sectors, focusing on Internal Audit, Insurance Regulatory Compliance, Corporate Governance, Enterprise Risk Management (ERM), Internal Controls, and Business Continuity Management.</p> Key Responsibilities <br><p> </p> Client Delivery <br><p> </p> <ul> <li>Lead and manage advisory engagements across Internal Audit, Insurance Regulatory Compliance, Corporate Governance, Enterprise Risk Management, Internal Controls, and Business Continuity Management.</li> <li>Conduct governance, risk, and compliance reviews and identify opportunities for improvement.</li> <li>Develop policies, frameworks, methodologies, and procedures aligned with regulatory requirements and industry best practices.</li> <li>Facilitate workshops, interviews, and stakeholder discussions.</li> <li>Prepare high-quality reports, presentations, and recommendations for senior management and Boards.</li> <li>Support clients in implementing governance, risk, and compliance enhancements.</li> <li>Ensure engagement deliverables meet EY quality standards and client expectations.</li> </ul> Project Management <br><p> </p> <ul> <li>Manage project plans, budgets, timelines, and resources.</li> <li>Coordinate engagement teams and monitor progress against milestones.</li> <li>Review work performed by team members and provide technical guidance.</li> <li>Manage client communications and engagement governance.</li> <li>Identify and escalate project risks and issues as appropriate.</li> <li>Ensure timely delivery of project outcomes.</li> </ul> Technical Leadership <br><p> </p> <ul> <li>Provide subject matter expertise in Internal Audit, Insurance Regulatory Compliance, Corporate Governance, and Enterprise Risk Management.</li> <li>Stay current with emerging regulatory requirements and industry developments.</li> <li>Support the development of methodologies, templates, and knowledge-sharing initiatives within the practice.</li> <li>Contribute to maintaining EY s technical excellence and quality standards.</li> </ul> Skills and Experience <br><p> </p> <p>Strong knowledge of Internal Audit Standards (IIA), Insurance Regulatory Frameworks, Corporate Governance, Enterprise Risk Management (COSO and ISO 31000), Internal Controls, Compliance Management, Business Continuity Management, Operational Risk Management, Three Lines Model, and Risk Appetite Frameworks.</p> Qualifications <br><p> </p> <ul> <li>Bachelor s degree in Accounting, Finance, Risk Management, Business Administration, Economics, Actuarial Science, or a related field.</li> <li>Minimum 7 10 years of relevant professional experience.</li> <li>Minimum 3 years of experience managing teams and client engagements.</li> <li>Strong report writing, presentation, and stakeholder management skills.</li> <li>Fluent in English and Arabic.</li> </ul> Preferred Professional Certifications <br><p> </p> <ul> <li>CIA</li> <li>CFIRM / CMIRM</li> <li>CRMA</li> <li>CISA</li> <li>CPA / ACCA</li> <li>CFA</li> <li>FRM</li> <li>ISO 31000 Certification</li> </ul></div></section>

<p><br></p><p>EY Forensic &amp; Integrity Services practice helps organizations protect and restore enterprise and financial reputation. Our professionals assist companies and their legal counsel to investigate facts, resolve disputes and manage regulatory challenges. We put integrity at the heart of compliance programs to help better manage ethical and reputational risks. We understand how organizations navigate complex environments; how pressures, attitudes and culture influence employee actions; and how to leverage data analytics to improve compliance and investigation outcomes. We are committed to making integrity the cornerstone of a better working world. Our team is multi-disciplinary which includes amongst others, certified accountants, forensic accountants and technologists, certified fraud examiners, data scientists, data analytics professionals, anti-corruption professionals, certified expert witnesses, compliance professionals, money laundering and sanctions investigators, etc.</p><p>Join our team and be part of the team that helps clients achieve their Integrity agenda. You will also be introduced to career challenges that will take you into exciting new professional territory through diverse experiences, world-class learning and individually tailored counselling. We are looking for a Manager from Investigation and Compliance to be part of our globally connected and culturally aligned Forensic &amp; Integrity team in the MENA region.</p><p>Key Responsibilities</p><ul><li>Corporate compliance and Ethics, forensic accounting, financial and economic damages analyses, in a rapidly growing team with multidisciplinary skill sets.</li><li>Work and lead on challenging projects related to white collar crimes, fraud investigations.</li><li>Display understanding of client needs, priorities and anticipate related challenges.</li><li>Identify and resolve issues on your engagements demonstrating a broad technical and people skillset.</li><li>Prepare work plans and review electronic data, accounting, financial and non-financial records. An ability to see the wood from the trees .</li><li>Ensure high quality working papers and analysis by team members.</li><li>Prepare client deliverables including forensic and investigation reports. Present findings to clients.</li><li>Liaise with senior client personnel, in-house counsel, external legal teams, witnesses and regulators.</li><li>Coach team members, contribute to the knowledge sharing culture of the team and hold difficult conversations.</li><li>Effectively balance your personal commitments with your professional needs.</li><li>Engage and participate in Sales and Marketing efforts including building the profile of the practice and firm in internal as well as external events.</li><li>Keep abreast on regulatory/ business/economic developments and their impact on the solutions of EY Forensics.</li><li>Meet mandatory compliance, learning and other professional requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>Minimum Requirements</b></p><ul><li>Bachelor s degree in accounting or equivalent, degree in Forensic studies would be a plus.</li><li>7-10 years of relevant experience in the Forensics field (Compliance, Anti-Bribery &amp; Corruption, and Fraud), risk management and compliance experience in large professional services firms.</li><li>The position is open for Arabic speakers only.</li><li>Industry-related certification (e.g., Certified Fraud Examiner and/or Certified Public Accountant (CPA)).</li><li>Ability to travel up to 80% of the time within the MENA region.</li></ul><p>Additional Requirements</p><ul><li>Strong analytical and problem-solving skills. Sceptical yet practical mindset to assess situations and reach conclusions objectively. Natural curiosity and ability to ask better questions.</li><li>Self-awareness, respect for differences in individual style and background of your team members.</li><li>Teaming and displaying strong interpersonal skills. Someone who is eager to learn, contribute and collaborate to support the achievement of a shared vision.</li><li>Strong time and organization skills, ability to adapt quickly to changing environments, determination and tenacity to see the matter you are working on to its conclusion.</li><li>Proactiveness in sharing new ideas to support achievement of shared vision.</li><li>Strong communication skills and command over spoken and written English.</li><li>Leadership experience and proven track record in a challenging environment.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p><b><br></b></p></div><ul><li><div><b> About the role: </b><br><p>We re looking for a Senior Commercial Manager to lead and grow Careem Shops in Jordan. You will own the commercial strategy and P&amp;L, build and scale partnerships across key retail categories, and work closely with cross-functional teams to deliver sustainable growth and an exceptional customer experience.<br> <br>This role combines strategic thinking with hands-on execution. You ll be responsible for driving business performance, identifying new growth opportunities, and shaping the future of quick commerce in Jordan. Reporting directly to the GM of Careem Shops for UAE &amp; Jordan, you ll have the opportunity to influence strategy, execute at scale, and make a measurable impact on one of Careem s fastest-growing businesses.<br> <br>You ll inherit a business with strong foundations and a clear opportunity to accelerate its next phase of growth.</p><b> What You Will Own </b><br> 1. P&amp;L and Commercial Strategy <br><ul> <li> <p> <strong>Full ownership</strong> of the Jordan Shops P&amp;L.</p> </li> <li> <p> <strong>Set and defend category strategy</strong> across supermarkets, pharmacy, flowers, butcheries, electronics, and other sub-verticals.</p> </li> <li> <p> <strong>Build the annual and quarterly business plans</strong>, reporting performance and forecasts to the GM with public-company rigour.</p> </li> </ul> 2. Merchant and Partner Store Operations <br><ul> <li> <p> <strong>Lead merchant acquisition and account management</strong> across all categories, growing the base of local SMEs on the platform while improving mutual unit economics.</p> </li> <li> <p> <strong>Own partner store operational standards</strong> (catalogue/menu quality, stock accuracy, and order-acceptance times) to safeguard our sub-25-minute delivery promise.</p> </li> <li> <p> <strong>Partner with Category and Captain Ops teams</strong> to maintain high availability during peak demand and seasonal surges (e.g., Ramadan, back-to-school).</p> </li> </ul> 3. Everything App Synergy <br><ul> <li> <p> <strong>Collaborate with Careem Pay</strong> to ensure frictionless checkout and drive wallet adoption across Shops orders.</p> </li> <li> <p> <strong>Partner with Captain Ops</strong> to protect delivery reliability and Captain earnings.</p> </li> <li> <p> <strong>Identify cross-sell opportunities</strong> with Rides and Food to maximize customer lifetime value within a single Careem Super App session.</p> </li> </ul> 4. People and Culture <br><ul> <li> <p> <strong>Lead and develop</strong> a local team of commercial, operations, and category colleagues, hiring the next layer of Jordan Shops leadership.</p> </li> <li> <p> <strong>Represent Jordan Shops</strong> in regional forums, ensuring local market realities directly inform Group strategy.</p> </li> </ul> What Success Looks Like<br><p> <strong>Growth:</strong> GMV growth ahead of the market, quarter over quarter, without sacrificing contribution margin.</p> <p> <strong>Efficiency:</strong> Improved last-mile unit economics through smarter partner density, order batching, and Captain utilisation.</p> <p> <strong>Retention:</strong> A growing, loyal merchant base measured by repeat listings and reduced churn.</p> <p> <strong>Sustainability:</strong> A Captain network that views Careem Shops as reliable, well-paid work.</p> <strong>What We Are Looking For</strong> <ul> <li> <p> <strong>Experience:</strong> 8+ years in commercial, operations, or general management roles ideally within quick-commerce, retail, or on-demand delivery.</p> </li> <li> <p> <strong>Financial Acumen:</strong> Demonstrated P&amp;L ownership with comfort being evaluated on GMV, AOV, and margin.</p> </li> <li> <p> <strong>Market Knowledge:</strong> Deep familiarity with the Jordanian market, including consumer behaviour, the merchant landscape, and local regulations.</p> </li> <li> <p> <strong>Mindset:</strong> A builder's mindset hands-on with data, unfazed by ambiguity, and quick to execute solutions.</p> </li> <li> <p> <strong>Languages:</strong> Arabic and English fluency is preferred.</p> </li> </ul> </div> </li> </ul> <p> <strong>What we ll provide you</strong> </p> <p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</p> <ul> <li>Work and learn from great minds by joining a community of inspiring colleagues.</li> <li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li> <li>Explore new opportunities to learn and grow every day.</li> <li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li> <li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li> </ul> <p> </p> <p> </p></div></section>

<p><h4>About Careem Shops</h4> <p>Careem Shops is a third-party marketplace inside the Everything App, connecting customers to a wide network of local partner stores—including supermarkets, pharmacies, florists, butcheries, electronics shops, pet shops, and more.</p> <p>Every order is picked and packed by the partner themselves, with our Captain network delivering it in 30 minutes. Our mission is simple: simplify and improve lives across the region, one order at a time.</p> <h4>About the role</h4> <p>We’re looking for a Senior Commercial Manager to lead and grow Careem Shops in Jordan. You will own the commercial strategy and P&L, build and scale partnerships across key retail categories, and work closely with cross-functional teams to deliver sustainable growth and an exceptional customer experience. This role combines strategic thinking with hands-on execution. You’ll be responsible for driving business performance, identifying new growth opportunities, and shaping the future of quick commerce in Jordan. Reporting directly to the GM of Careem Shops for UAE & Jordan, you’ll have the opportunity to influence strategy, execute at scale, and make a measurable impact on one of Careem’s fastest-growing businesses. You’ll inherit a business with strong foundations and a clear opportunity to accelerate its next phase of growth.</p> <h4>What you will own</h4> <p><strong>1. P&L and Commercial Strategy</strong><br> Full ownership of the Jordan Shops P&L.<br> Set and defend category strategy across supermarkets, pharmacy, flowers, butcheries, electronics, and other sub-verticals.<br> Build the annual and quarterly business plans, reporting performance and forecasts to the GM with public-company rigour.</p> <p><strong>2. Merchant and Partner Store Operations</strong><br> Lead merchant acquisition and account management across all categories, growing the base of local SMEs on the platform while improving mutual unit economics.<br> Own partner store operational standards (catalogue/menu quality, stock accuracy, and order-acceptance times) to safeguard our sub-25-minute delivery promise.<br> Partner with Category and Captain Ops teams to maintain high availability during peak demand and seasonal surges (e.g., Ramadan, back-to-school).</p> <p><strong>3. Everything App Synergy</strong><br> Collaborate with Careem Pay to ensure frictionless checkout and drive wallet adoption across Shops orders.<br> Partner with Captain Ops to protect delivery reliability and Captain earnings.<br> Identify cross-sell opportunities with Rides and Food to maximize customer lifetime value within a single Careem Super App session.</p> <p><strong>4. People and Culture</strong><br> Lead and develop a local team of commercial, operations, and category colleagues, hiring the next layer of Jordan Shops leadership.<br> Represent Jordan Shops in regional forums, ensuring local market realities directly inform Group strategy.</p> <h4>What success looks like</h4> <p>Growth: GMV growth ahead of the market, quarter over quarter, without sacrificing contribution margin.<br> Efficiency: Improved last-mile unit economics through smarter partner density, order batching, and Captain utilisation.<br> Retention: A growing, loyal merchant base measured by repeat listings and reduced churn.<br> Sustainability: A Captain network that views Careem Shops as reliable, well-paid work.</p> <h4>What we are looking for</h4> <p>Experience: 8+ years in commercial, operations, or general management roles—ideally within quick-commerce, retail, or on-demand delivery.<br> Financial acumen: Demonstrated P&L ownership with comfort being evaluated on GMV, AOV, and margin.<br> Market knowledge: Deep familiarity with the Jordanian market, including consumer behaviour, the merchant landscape, and local regulations.<br> Mindset: A builder's mindset—hands-on with data, unfazed by ambiguity, and quick to execute solutions.<br> Languages: Arabic and English fluency is preferred.</p> <h4>What we’ll provide you</h4> <p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full-time Careem colleague, you will be able to:</p> <ul> <li>Work and learn from great minds by joining a community of inspiring colleagues.</li> <li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li> <li>Explore new opportunities to learn and grow every day.</li> <li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li> <li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li> </ul></p><p></p>

<p><h4>Job description</h4> <p>Saab, Inc.'s Surveillance U.S. Division is seeking an electrical engineering functional manager to manage the team of electrical engineers and will report to the director of engineering. The individual that fills this role will collaborate with a multi-disciplinary team of functional managers across multiple engineering disciplines, as well as program management counterparts to ensure the execution and delivery of a quality end product within cost and schedule targets. Responsibilities will include:</p> <ul> <li>Lead and develop the electrical engineering team focused on meeting technical, program and business objectives.</li> <li>Program resource planning.</li> <li>Develop ongoing staffing capacity and long-term staffing plans.</li> <li>Recruit staff as necessary to meet business demand.</li> <li>Assign appropriate personnel to projects and programs.</li> <li>Ensure all personnel have established relevant goals and objectives that link directly to the objectives of the business.</li> <li>Provide technical oversight, guidance, mentorship and coaching to assigned personnel in the performance of their assigned tasks.</li> <li>Manage the annual performance review process, compensation reviews, and career development process.</li> <li>Ensure accountability for creation of accurate cost and schedule targets, and execution of technical effort in accordance with those targets.</li> <li>Understand and manage resources to program manager’s budget and schedule.</li> <li>Determine the department or team's strategy for completing a task.</li> <li>Maintain department competencies by creating a training strategy and providing training opportunities for employees to continue their professional development.</li> <li>Responsible for cost estimating activities related to contract proposals, IR&D, capital, and assigned overhead budgets.</li> <li>Ensure the basis of estimates (BOEs) and schedules are accurate, appropriate, documented and consistent with overall program objectives.</li> <li>Establish cost and schedule targets for team members.</li> <li>Monitor and control execution consistent with established technical, cost and schedule objectives.</li> <li>Support contract negotiations and fact finding as requested by program management.</li> <li>Provide credible technical insight and leadership within electrical engineering.</li> <li>Contribute to technology roadmap planning.</li> <li>Develop innovative technical solutions, assess technical risk and identify risk mitigation strategies within assigned discipline(s).</li> <li>Responsible for budgeting including overhead, capital requests, and software/tool subscriptions for the electrical engineering function.</li> <li>Be a champion for the quality and continuous improvement of technical processes.</li> <li>Ensure updates for QMS processes, forms, templates, work instructions and job aids are completed.</li> <li>Establish processes and benchmarks for measuring team and process performance.</li> <li>Ensure team is accountable for adherence to established processes and continuous improvement objectives.</li> </ul> <p><strong>Compensation range:</strong> $150,500 - $195,600</p> <p>The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.</p> <h4>Skills and experience</h4> <ul> <li>Bachelor's degree in electrical engineering.</li> <li>15+ years of experience (if MA/MS, 12+ years of experience; if PhD, 10+ years of experience).</li> <li>Be a leading subject matter expert in the electrical engineering field.</li> <li>Working knowledge of Altium and SolidWorks.</li> <li>Ability to resolve complex issues in creative and effective ways.</li> <li>Ability to provide strategic direction for projects and programs in area of expertise.</li> <li>Ability to lead through ambiguity, anticipating change, mitigating risk, and making sound high impact decisions.</li> <li>Experience shaping organizational direction through technical leadership, innovation, and continuous improvement initiatives.</li> <li>Excellent written and verbal communication skills to collaborate across disciplines effectively.</li> <li>Willingness to travel up to 10% in support of program and business efforts.</li> <li>Ability to obtain a Secret level clearance.</li> </ul> <h4>Citizenship requirements</h4> <p>Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.</p> <h4>Drug-free workplaces</h4> <p>Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.</p> <h4>Benefits</h4> <p>Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits.</p> <p>Highlights include:</p> <ul> <li>Medical, vision, and dental insurance for employees and dependents.</li> <li>Generous paid time off, including 8 designated holidays.</li> <li>401(k) with employer contributions.</li> <li>Tuition assistance and student loan assistance.</li> <li>Wellness and employee assistance resources.</li> <li>Employee stock purchase opportunities.</li> <li>Short-term and long-term coverage.</li> </ul> <h4>About us</h4> <p>Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations.</p> <p>Saab is a company where employees are valued as an asset and offered unlimited opportunities for advancing in their careers. We are also a company that respects each person’s needs and encourages employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an affirmative action employer for protected veterans and individuals with disabilities. Saab is an equal employment opportunity employer; all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other federal, state, or locally protected category.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our Restaurant &amp; Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p><br><br><br><p><b>What you will do:</b></p><br><br><p><b>Beverage Service Management</b></p><br><br><ul><li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li><li>Lead the design, implementation, and continuous enhancement of beverage manuals, Seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li><li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li><li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li><li>Optimize fast moving items availability, inventory and cost efficiency.</li><li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li><li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li><li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li><li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li></ul><br><p><b>Food Service Management</b></p><br><br><ul><li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li><li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li><li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li><li>Ensure effective coordination between kitchen and service teams to support seamless operations</li><li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li><li>Collaborate closely with the Executive Chef and Food &amp; Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li><li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li><li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li><li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li><li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li><li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li><li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li><li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li><li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li><li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li><li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li><li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li><li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li><li>Adhere to company policies, grooming standards, and performance expectations.</li><li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li></ul><br><p><b>What you bring:</b></p><br><br><ul><li>High School Diploma or equivalent; a degree or diploma in Hospitality Management or a related field is preferred.</li><li>Minimum 5–7 years of experience in restaurant, bar, or hospitality operations.</li><li>At least 2–3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li><li>Strong knowledge of food and beverage operations, including mixology and wine service.</li><li>Proficiency in POS systems, inventory management, and financial reporting.</li><li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li><li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li><li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li><li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li><li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li><li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li><li>Outstanding interpersonal and communication skills, with the ability to engage effectively with diverse guests and teams; fluency in English (required), and Arabic.</li><li>Flexible and adaptable to varying work schedules, including evenings, weekends, and holidays, in a dynamic hospitality environment.</li></ul><br><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent training and career development opportunities.</li><li>Employee Travel Program (after completing six months of service, eligible employees receive complimentary nights at Four Seasons properties worldwide).</li><li>Complimentary meals during shifts.</li><li>A collaborative, supportive, and inclusive work environment.</li><li>Many other exciting employee benefits and recognition programs.</li></ul><br><p><b>Schedule &amp; hours:</b></p><br><br><ul><li>Full-time position.</li><li>Scheduled days and hours may vary based on operational needs.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>A unique, future-proof computer programming institute aims to train Jordan’s next generation of coders and problem solvers.</p><p>Inclusivity and accessibility are at the core of our institution. The premises is fully equipped with state-of-the-art computers and high-speed internet and is open 24 hours a day, seven days a week. </p><p>Centered around a gamified coding approach, where no teachers, no classrooms and no lectures. Instead, it uses a hands-on method of learning which consists of practical experience and peer collaboration. This peer-to-peer, project-based, methodology creates a supportive community of creative problem solvers with a spirit of collaboration and generates the finest digital developers.</p><p><br></p><p><b>Job Summary</b></p><p>The Senior Project Manager is responsible for planning, executing, and delivering complex projects on time, within budget, and according to defined quality standards. This role provides strategic leadership across cross-functional teams, manages stakeholders and project risks, and ensures successful achievement of business objectives.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Lead projects from initiation through planning, execution, monitoring, and closure.</li><li>Develop detailed project plans, timelines, budgets, milestones, and resource requirements.</li><li>Manage cross-functional teams and coordinate activities across multiple departments.</li><li>Establish project objectives, deliverables, KPIs, and success criteria.</li><li>Monitor project progress, costs, schedules, scope, and quality.</li><li>Identify, assess, and mitigate project risks and issues.</li><li>Manage project changes and ensure appropriate approval and documentation.</li><li>Communicate project status, challenges, and recommendations to senior leadership.</li><li>Build and maintain strong relationships with clients, vendors, and internal stakeholders.</li><li>Facilitate project meetings and ensure clear ownership of actions and deliverables.</li><li>Ensure projects comply with organizational policies, standards, and applicable regulations.</li><li>Lead post-project reviews and implement lessons learned and continuous improvements.</li><li>Mentor and support project managers and junior team members.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Qualifications</b></p><ul><li>Bachelor’s degree in project management, Business Administration, Engineering, IT, or a related field.</li><li>7+ years of project management experience, preferably managing complex or large-scale projects.</li><li>Proven experience managing budgets, schedules, resources, risks, and stakeholders.</li><li>Strong leadership, communication, negotiation, and problem-solving skills.</li><li>Excellent organizational and analytical abilities.</li><li>Proficiency with project management tools such as Microsoft Project, Jira, Asana, Monday.com, or similar platforms.</li><li>Strong knowledge of project management methodologies such as Agile, Scrum, or Waterfall.</li><li>PMP, PRINCE2, or equivalent certification is preferred.</li></ul><p><br></p><p><b>Key Competencies</b></p><ul><li>Strategic thinking</li><li>Leadership and team management</li><li>Stakeholder management</li><li>Risk and issue management</li><li>Financial and budget management</li><li>Decision-making</li><li>Communication and presentation</li><li>Conflict resolution</li><li>Change management</li><li>Results orientation</li></ul><p><br></p><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>On-time project delivery</li><li>Budget adherence</li><li>Project quality and scope compliance</li><li>Stakeholder/client satisfaction</li><li>Risk and issue resolution</li><li>Team performance and resource utilization</li><li>Achievement of project business objectives</li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 2 years of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ROLE PROFILE Title Economic Empowerment Programme Manager Functional Area Programme Reports to Head of Programme and Strategy Location Amman, Jordan Travel required As Required Effective Date ASAP Grade Level 16 The organization Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice. Plan actively unite children, communities and other people who share our mission to make positive lasting changes in children s and young people s lives. Plan support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. Plan place a specific focus on girls and women, who are most often left behind. Plan have been building powerful partnerships for children for more than 80 years and are now active in more than 70 countries. Plan International Jordan is established in 2016 and has programmes in governorates in the centre, north and south regions as well as host communities and Azraq camp ROLE PURPOSE The Economic Empowerment Programme Manager leads the technical implementation and programme management of Plan Jordan's Skills, Opportunities and Youth Economic Empowerment (SOYEE) programming now repositioned under the broader Economic Empowerment thematic area. The post holder is part of the Programs Department, reporting to the Head of Programme and Strategy, and contributes to both programme implementation and business development. The Economic Empowerment Programme Manager provides technical leadership and quality assurance across Plan Jordan's economic empowerment portfolio, while simultaneously holding full programme management accountability including budget holding, grant compliance, work plan management and direct supervision of assigned staff and partners. The role covers four interconnected technical areas: • Youth livelihoods and vocational skills: equipping vulnerable young people particularly young women, refugees and marginalised youth with market-relevant technical, soft and digital skills to access decent work. • Entrepreneurship and self-employment: supporting young people to establish and sustain micro and small enterprises through business development services, mentorship and access to finance linkages. • Financial inclusion: strengthening young people's financial literacy, access to savings mechanisms and linkages to financial service providers. • Private sector engagement: building strategic partnerships with employers, private sector actors and vocational training institutions to create demand-driven pathways to employment and self-employment for young people. The role also contributes to Plan Jordan's SOYEE Centre of Excellence a regional shared services platform hosted by PIJO by ensuring that programme evidence, tools and learning from Jordan's economic empowerment portfolio feed into the Centre's knowledge base and regional positioning. Dimensions of the Role • Reports to the Head of Programme and Strategy (HoPS) and is a member of the broader Programme team. • Directly supervises: project officers, field staff and partner focal points assigned to economic empowerment projects . • Holds budget holder accountability for all economic empowerment grants assigned to this position. • Covers Plan Jordan's full operational footprint across host communities and Azraq Refugee Camp. • Works closely with the Impact and Research Manager, Head of Resources Mobilisation, Head of Operations and Finance and PMU to ensure integrated delivery. • Contributes to the SOYEE Centre of Excellence as a technical resource, supporting regional knowledge sharing and evidence generation. Accountabilities 1. Technical Leadership Economic Empowerment Programming • Lead the technical design, adaptation and implementation of Plan Jordan's economic empowerment programming across all intervention modalities vocational skills, livelihoods, entrepreneurship, self-employment and financial inclusion ensuring approaches are market-relevant, gender-transformative and contextually appropriate for both host community and refugee youth. • Ensure skills and training programmes are aligned with Jordan's labour market demands and respond to the specific barriers faced by young women, youth with disabilities and refugee youth, integrating cross-cutting aspects including digital literacy, green skills, social and financial literacy, and disability inclusion. • Lead on the design and delivery of capacity-building programmes and contextualised training materials for staff, implementing partners and government counterparts across all economic empowerment modalities. • Oversee the quality of training and programme delivery by partners, ensuring minimum quality standards are consistently met across all modalities in-person, community-based and digital. • Lead the integration of financial literacy and financial inclusion components, ensuring young people particularly young women develop the knowledge, skills and access to manage their finances andengage with formal financial systems, including linkages to financial service providers, savings groups, microfinance institutions and digital payment platforms adapted to Jordan's regulatory context. • Lead the technical design and implementation of entrepreneurship and self-employment components, including business development services, mentorship, incubation support and access to finance linkages actively addressing social norms, mobility barriers and systemic constraints that limit young women's participation in enterprise. • Lead Plan Jordan's private sector engagement strategy, building and maintaining strategic partnerships with employers, private sector companies, industry associations and TVET institutions to create demand-driven pathways to decent work, including internship placements, on-the-job training arrangements, job fairs and employment matching services. • Conduct regular labour market assessments and employer consultations to ensure Plan Jordan's skills programming remains aligned with private sector demand, and work with the Head of Resources Mobilisation to identify corporate partnerships and private sector co-investment opportunities. • Coordinate with the Ministry of Labour, TVET institutions and other relevant government bodies on skills standards, certification, policy alignment and technical assistance. • Support the documentation and dissemination of programme models, success stories and lessons learned to inform programme improvement and advocacy. 2. Programme Management and Grant Accountability&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h4>Technical expertise, skills and knowledge</h4><p>Essential</p><ul><li>Bachelor's degree Master's preferred in Economics, Business Administration, Social Sciences, International Development, or a related field.</li><li>Minimum 5-7 years of progressively responsible professional experience in youth economic empowerment, livelihoods, TVET or related programming; at least 5 years in field-based roles in an NGO or INGO environment.</li><li>Demonstrated technical expertise in at least three of the following areas: youth livelihoods, vocational skills development, entrepreneurship and business development, financial inclusion, private sector engagement, labour market analysis.</li><li>Demonstrated experience in programme management including budget holding, work plan management, grant compliance and donor reporting across institutional donors.</li><li>Strong understanding of the Jordan labour market context, including barriers to youth employment, TVET system, and regulatory environment for refugee economic participation.</li><li>Proven experience in private sector engagement including employer partnerships, demand-driven skills programming and labour market linkages.</li><li>Demonstrated commitment to gender-transformative programming and understanding of the specific barriers faced by young women and girls in accessing economic opportunities.</li><li>Strong facilitation skills and demonstrated experience in designing and delivering capacity-building programmes for staff, partners and government counterparts.</li><li>Proven experience managing and developing teams, including setting objectives, conducting appraisals and supporting staff development.</li><li>Excellent negotiation, coordination and representation skills with government, private sector and donor stakeholders.</li><li>Excellent reporting skills with strong command of spoken and written English and Arabic.</li><li>Commitment to Plan International's global policies on Safeguarding Children and Young People, and on Gender Equality and Inclusion.</li></ul><p>Desirable</p><ul><li>Experience with Plan International's Economic Empowerment / SOYEE framework, tools and global standards.</li><li>Familiarity with the SOYEE Centre of Excellence and Plan International's regional economic empowerment positioning.</li><li>Experience in digital skills and green skills programming.</li><li>Knowledge of financial service provider landscape in Jordan including microfinance and digital payment platforms.</li><li>Experience with donor reporting requirements for Danida, EU, FCDO, Novo Nordisk Foundation and similar institutional donors.</li><li>Familiarity with SAP or equivalent ERP systems for budget monitoring.</li><li>Experience working with refugee populations and understanding of the legal and regulatory framework governing refugee economic participation in Jordan.</li></ul><p></p></section>

<p>Content Creator &amp; Social Media Manager</p><p>We are looking for <strong>young, motivated, and, most importantly, passionate applicants</strong> to join our production team as a <strong>Content Creator &amp; Social Media Manager</strong>.</p><p>Before applying, we want to be transparent about the nature of this position.</p><p>We are a <strong>film production company preparing to shoot a television series across Jordan</strong>. While working on a film production may sound exciting, the reality is demanding. This position requires long working days, physical stamina, flexibility, and a genuine passion for filmmaking and content creation.</p><p>The Job</p><p>The expected working schedule will be approximately <strong>12–14 hours per day, 6 days per week</strong>.</p><p>A typical shooting day may look approximately like this:</p><ul><li>1–2 hours of transportation to and from set</li><li>1 hour of setup and preparation</li><li>10 hours of filming</li><li>1-hour break after approximately 6 hours of shooting</li></ul><p>The production will take place across different locations in Jordan, including <strong>remote and challenging environments such as Wadi Rum</strong>.</p><p>You should be prepared to work in conditions that may include <strong>high temperatures during the day and significantly colder temperatures at night</strong>.</p><p>When filming around Amman, applicants may generally return home after the working day. When the production moves to remote locations, <strong>accommodation will be provided by the company</strong> for the duration of the stay.</p><p>Contract Duration</p><p>The initial engagement will be for <strong>60 days</strong>.</p><p>Depending on production requirements, the engagement may be extended to <strong>up to 90 days</strong>. Any extension will be communicated with sufficient advance notice.</p><p>Who We Are Looking For</p><p>We are looking for applicants who are creative, hardworking, adaptable, and genuinely interested in the film and content industry.</p><p>1. Previous Experience</p><p>Ideally, applicants should be able to provide <strong>KPIs or measurable results from previous work</strong> as a social media manager, content creator, or in a similar role.</p><p>However, <strong>experience is not mandatory</strong>.</p><p>We understand that many talented and motivated people are early in their careers, and we encourage promising applicants to apply even if they do not have an extensive professional track record.</p><p>2. Education</p><p>Applicants must have <strong>completed university</strong>.</p><p>Your degree, field of study, and GPA are <strong>not important to us</strong>. We care more about your ability, attitude, creativity, and willingness to work.</p><p>3. Technical Skills</p><p>Applicants should have good working knowledge of:</p><ul><li>Video and photo editing software</li><li>Camera operation</li><li>Content creation tools and workflows</li><li>Social media platforms and content formats</li></ul><p>4. Equipment &amp; Software</p><p>The company will provide:</p><ul><li>Company phone</li><li>Professional microphones</li><li>Required software licences</li></ul><p>Applicants must provide <strong>their own laptop</strong> suitable for editing and content-production work.</p><p>5. Languages</p><p>Applicants must be <strong>fluent in both Arabic and English</strong>, written and spoken.</p><p>6. Remote Production</p><p>Applicants must be comfortable working in <strong>remote locations for prolonged periods of time</strong> and staying in company-provided accommodation when required.</p><p>Compensation</p><p><strong>Base salary starts at 400 JOD per month.</strong></p><p>Final compensation may depend on the applicant's experience, technical ability, and demonstrated skills.</p><p>&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span>About the Role:</span></b><span><br> We are seeking a highly experienced and strategic Logistics &amp; Forwarding Manager to lead our forwarding operations. This role is pivotal in driving efficiency, profitability, and growth. The ideal candidate will possess deep expertise in multi-modal transportation and a robust network within the Jordanian market and the wider international logistics community.</span></p><br><p><span>You will not only oversee the operational execution of shipments but will also play a critical commercial role</span><span>partnering closely with the sales department to secure business and leveraging your negotiation skills to secure the best transporter deals and competitive rates from providers.</span><br></p><br><span>​</span><br><br><p><b><span>Key Responsibilities:</span></b><br></p><br><p><b><span>Pricing &amp; Procurement by ensuring:</span></b><br></p><br><ul><li><span>All sales requests are attended to, and freight rates are obtained and negotiated from the most suitable agents, shipping lines, and carriers are contacted for competitive rates.</span><br></li><li><span>The best logistics and transport providers are secured to optimize cost at the needed service levels.</span><br></li><li><span>The profitability of offers and that the pricing aligns with market trends and company financial goals.</span><br></li></ul><p><b><span>Operational Excellence (Multi-Modal)</span></b><br></p><br><ul><li><span>Oversee end-to-end forwarding operations across Land (In-land &amp; Out-land), Airfreight (Import &amp; Export), and Ocean Freight (Import &amp; Export).</span><br></li><li><span>Manage the entire shipping lifecycle including booking, documentation, and cargo tracking to ensure adherence to timelines.</span><br></li><li><span>Develop and implement operational policies to enhance efficiency, quality, and service delivery.</span><br></li></ul><p><b><span>Relationship Management (Internal &amp; External)</span></b><br></p><br><ul><li><b><span>Internal:</span></b><span> Collaborate closely with the Sales department to support business development.&nbsp;</span><br></li><li><b><span>External:</span></b><span> Leverage and expand strong relationships with international networks, international/local agents, and shipping lines in Jordan.</span><br></li><li><span>Maintain excellent rapport with clients, ensuring swift resolution of requests, complaints, and problems.</span><br></li></ul><p><b><span>Compliance, Documentation, &amp; Financial Control</span></b><br></p><br><ul><li><span>Ensure strict compliance with international and local shipping regulations, including customs requirements and trade agreements.</span><br></li><li><span>Oversee the preparation and verification of essential shipping documents (Bills of Lading, Commercial Invoices, Certificates of Origin).</span><br></li><li><span>Manage the departmental budget, monitor operational costs, and identify cost-reduction opportunities.</span><br></li><li><span>Prepare and analyze performance reports (revenue, costs, efficiency metrics) and manage risk mitigation strategies, including insurance and claims handling.</span><br></li></ul><span>​</span><br><br><br><span>Requirements</span><p><b><span>Qualifications &amp; Experience:</span></b><br></p><br><ul><li><b><span>Experience:</span></b><span> Minimum of 10-12 years of progressive experience in freight forwarding, specifically managing Land, Air, and Ocean operations (Import &amp; Export).</span><br></li><li><b><span>Industry Knowledge:</span></b><span> Strong knowledge of the local Jordanian logistics market, including key shipping lines, customs regulations, and local agents.</span><br></li><li><b><span>Network:</span></b><span> Established relationships with international networks and local service providers is essential.</span><br></li><li><b><span>Leadership:</span></b><span> Proven experience leading and developing a team.</span><br></li><li><b><span>Negotiation:</span></b><span> Strong commercial acumen with a proven track record of negotiating the best rates and terms with transporters, carriers, and agents.</span><br></li><li><b><span>Commercial Mindset:</span></b><span> Ability to work cross-functionally with Sales and Marketing to support revenue growth.</span><br></li></ul><p><b><span>Key Competencies:</span></b><br></p><br><ul><li><span>Strategic Planning &amp; Analytical Thinking.</span><br></li><li><span>Strong Communication &amp; Interpersonal Skills.</span><br></li><li><span>Problem-Solving &amp; Crisis Management.</span><br></li><li><span>Financial &amp; Budgetary Management.</span><br></li><li><span>Customer-Centric Approach.</span><br></li><li><span>Excellent Follow-up Skills.</span><br></li></ul><br><span>Benefits</span><p><b><span>What We Offer:</span></b><br></p><br><ul><li><span>Competitive salary package.</span><br></li><li><span>Leadership opportunity in a dynamic environment.</span><br></li></ul><ul><li><span><span><span>The chance to manage a diverse and complex supply chain network</span></span><br></span></li></ul><br> </div>

<p><h4>Description</h4> <p>Open is an AI customer support platform that helps enterprise businesses automate customer interactions at scale. Working at the intersection of software, support operations, and AI, the team focuses on building practical solutions that improve how customers are supported and how internal teams operate.</p> <p>As a CSM (Customer Success Manager), you will play a key role in helping customers adopt the platform successfully and get long-term value from it. This role sits close to both customers and internal teams, with a strong focus on implementation, coordination, and operational clarity. You will help shape a smooth post-sales experience while supporting complex customer needs and ensuring technical and business stakeholders stay aligned.</p> <h4>Responsibilities</h4> <ul> <li>Onboard customers and ensure successful platform implementation, serving as a liaison between customers and engineering.</li> <li>Manage integrations with ticketing systems and workflows, and establish clear work processes.</li> <li>Lead complex technical onboarding involving API integrations, system design, and data migrations.</li> <li>Resolve escalations as primary technical contact, collaborating with engineering to fix bugs.</li> <li>Advise on security protocols, authentication, and infrastructure scaling best practices.</li> <li>Audit usage data to optimize platform performance and identify underutilized features.</li> <li>Translate technical documentation into clear training resources for non-technical teams.</li> <li>Conduct business review health checks to align product performance with client goals.</li> <li>Proactively monitor customer health to prevent churn and identify growth opportunities.</li> <li>Drive account growth by identifying expansion options and secure renewals by demonstrating ROI.</li> <li>Advocate for customers by converting feedback into structured product feature requests.</li> </ul> <h4>Requirements</h4> <ul> <li>3-5 years of Customer Success Manager experience onboarding enterprise customers, managing post-sales relationships in SaaS, working in startup environments, and handling technical integrations with ticketing systems.</li> <li>Experience with CRM tools such as Salesforce or HubSpot, along with workflow automation tools.</li> <li>Experience using AI tools, including prompt engineering and AI-based integrations.</li> <li>Experience with project scoping, structured implementation processes, and creating onboarding playbooks that define clear work processes and workflows.</li> <li>Experience managing senior stakeholders and acting as a bridge between customers and engineering, including coordinating across engineering, support, and product teams.</li> <li>Availability during CET business hours and flexibility to support enterprise customers across different time zones.</li> <li>Bachelor's degree in business, communications, computer science, or a related field is a plus.</li> <li>Domain experience in enterprise SaaS, AI customer support, or support operations is a plus.</li> </ul> <h4>Benefits</h4> <h4>What we offer</h4> <ul> <li>YC-backed with real traction — we are in-market, growing, and trusted by enterprise names you know.</li> <li>Outsized career trajectory — early team members grow into leadership as we scale globally.</li> <li>Real ownership — your work will be seen, felt, and talked about company-wide.</li> <li>High-trust team — no politics, no bureaucracy; we move fast and support each other.</li> <li>Competitive compensation — top-of-market salary plus equity and full benefits.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Assistant Manager, Customs Clearance Company: Nestl Jordan POSITION SUMMARY Administrate delivery of all cargo, process of all custom releases, monitor all receivables and ensure work within required timeframe. Assist Import supervisor to resolve all transactional issues. Manage all cargo custom clearance and ensure full alignment with the intermarket supply team and relevant stakeholders (DSP - Transport team - Physical Logistics team). Managing the relationship with customs authorities &amp; local customs agent. Up to date knowledge about all regulations related to all authorities involved in the clearance. A DAY IN THE LIFE 'Execute all the steps for clearance of Raw/Packaging Materials and Finished Goods 'Monitor the shipments arrival, maintain status report for all shipments and obtain delivery orders from the shipping lines and forwarding companies 'Obtain any permissions required for clearance 'Proactively check and follow status of shipping documents, update the KPI on a weekly basis and present and address documents errors/delays within the right forums 'Monitor and track inland transit of shipments. Ensure on time customs sampling and follow with laboratories to receive the test result at the earliest Ensure on time customs declaration of the shipments, check and validate the goods information in it Coordinate shipements and sampling with JFDA and all relevant local and transit authorities Daily follow up on Lane status and release timelines. 'Track and forecast goods delivery timing and share the weekly deliveries with the stakeholders Coordinate all deliveries to Nestl s Warehouse/DC Coordinate with DSP Team on prioritization of the clearance and testing shipment to ensure supply as needed Coordinate with Warehouse Team on the arrival of shipments and any handling of sampling needed 'Validate all local clearance charge invoices 'Monitor and coordinate with 3rd party clearance companies to work according to Nestl s strategies and requirement. 'Resolve discrepancies, reduce delays and expedite delivery. 'Manage DO extension if delay in pulling the container or deposit empty container back to port 'Ensure correct HS code is used for clearing the product and coordinate with HO in case of doubts</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What will make you successful At least 3 years relevant and successful operational experience in one or more of the following: - Import - Logistic 1- Knowledge on HS code , existing custom duty agreements between receiving country and supplier 2. Network with custom officers and municipality representative in receiving country 3. Core knowledge of the 10 Corporate Business Principles and expert knowledge in our areas of responsibility. (mandatory - do not remove or change) 4. Knowledge of the WHO International Code of Marketing of Breast-milk Substitutes &amp; the FTSE4Good responsible investment index. (mandatory - do not remove or change). 5.Knowledge of SAP transactions related to shipment tracking 6. Knowledge in best practice, principles and regulation of Quality, Safety, Health and Environment</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Summary We re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What s On Your Plate?</p><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</li><li>Responsible for monitoring the economic performance of the Fruits &amp; Vegetables categories across sales, gross margin, profit and loss and consistency with the company &amp; commercial strategy.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers by regular visiting the suppliers warehouse.</li></ul><p>Assortment:</p><ul><li>Monitoring the daily availability list and ensuring new seasonal items are regularly listed by the supplier.</li><li>Ensuring cost efficiency across our consumers that meets their needs/wants.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li><li>Regular market visits to check the assortment available in the country and pushing our suppliers to source them for us.</li></ul><p>Price:</p><ul><li>Pricing the items based on Ministry pricing guidelines of Fruits &amp; Vegetables on a daily basis.</li><li>Collecting market prices and conducting country price audits.</li></ul><p>Promos:</p><ul><li>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analyzing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li></ul><p>Quality:</p><ul><li>Regular Tmart Stores visits to ensure the quality of Fruits &amp; Veg provided by our suppliers is as per our requirement and SOP.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What Did We Order?</h2><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You can interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills and always like to be hands-on with several tools.</li><li>You have excellent analytical and communication skills and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills.</li><li>You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent in English mandatory &amp; Arabic can be a plus</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Position Summary</b></p><p>The Senior Manager of Financial Planning &amp; Analysis (FP&amp;A) provides leadership for Anera's organization-wide financial planning, budgeting, forecasting, management reporting, and financial analysis.</p><p>The Senior Manager will establish and maintain a comprehensive financial planning framework that provides management with timely, accurate, and actionable information for decision-making. The position will work closely with Finance, Programs, Business Development/Fundraising, and country leadership to ensure that organizational plans are financially sustainable and appropriately aligned with available restricted and unrestricted resources.</p><p>A key responsibility of the position is strengthening Anera's budgeting and forecasting processes across headquarters and country offices and ensuring that financial projections are supported by realistic assumptions regarding program implementation, funding, staffing, indirect cost recovery, and organizational commitments.</p><p>The Senior Manager will also play a key role in strengthening management reporting, improving financial visibility across the organization, and supporting the implementation and effective utilization of Anera's financial systems and planning tools.</p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><p><b>Financial Planning, Budgeting &amp; Forecasting</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead the development of Anera's annual organizational budget and coordinate the budgeting process across headquarters and country offices.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Establish standardized budgeting assumptions, templates, timelines, and procedures across the organization.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead periodic organizational reforecasting based on actual financial performance, program implementation, funding changes, staffing plans, and updated operational assumptions.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain rolling financial forecasts that provide management with visibility into expected revenue, expenditures, cash requirements, and financial position.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Consolidate country, program, departmental, and headquarters budgets into an organization-wide financial plan.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Review budget submissions for accuracy, completeness, reasonableness, and consistency with organizational priorities.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop financial scenarios and sensitivity analyses to support management decisions and long-term planning.</p><p><br></p><p><b>Management Reporting &amp; Financial Analysis</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop and maintain a comprehensive monthly financial reporting package for senior management.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide timely analysis of actual financial performance against budget, forecast, and prior periods.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify significant financial variances, trends, risks, and opportunities and work with responsible departments to understand and address them.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop dashboards and key financial performance indicators that provide management with clear visibility into organizational financial performance.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepare financial analyses and presentations for the CFO, CEO, senior management, Finance &amp; Audit Committee, and Board as required.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Translate complex financial information into clear management insights and recommendations.</p><p><br></p><p><b>Program &amp; Country Financial Planning</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Partner with country offices and program leadership to strengthen project and country-level financial planning.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Review projected program expenditures against available funding and implementation plans.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor country and program cost coverage and identify potential funding gaps before they become financial issues.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Analyze staffing and operational cost allocations across restricted and unrestricted funding sources.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support country offices in developing realistic spending forecasts and cash requirements.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work with Finance and Programs to improve the accuracy of project financial projections and budget-versus-actual analysis.</p><p><br></p><p><b>Revenue &amp; Funding Analysis</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work closely with Business Development, Fundraising, and Programs to incorporate confirmed and prospective funding into organizational forecasts.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop appropriate probability assumptions for prospective funding and ensure forecasts distinguish between confirmed and anticipated revenue.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Analyze restricted and unrestricted revenue and the corresponding expenditure requirements.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain visibility over available unrestricted resources and projected commitments against those resources.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support management in evaluating the financial implications of new grants, initiatives, and strategic investments.</p><p><br></p><p><b>Indirect Cost Recovery &amp; Cost Coverage</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor organizational overhead and indirect cost recovery against actual support costs.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Analyze the adequacy of indirect cost recovery across grants and programs.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify gaps between organizational support costs and recoverable amounts and recommend corrective actions.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work with Business Development and program teams to ensure appropriate staffing, direct costs, indirect costs, and organizational support costs are incorporated into proposal budgets.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor country-office cost coverage and utilization of unrestricted resources.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop models to support decisions regarding cost allocation and organizational sustainability.</p><p><br></p><p><b>Workforce Planning</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordinate financial workforce planning with HR and department leadership.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain salary and staffing projections by department, country, project, and funding source.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Analyze the financial impact of new positions, vacancies, salary adjustments, restructuring, and staffing changes.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify positions or costs that are not fully covered by available funding and provide management with early visibility of potential gaps.</p><p><br></p><p><b>Cash Flow &amp; Financial Sustainability</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop and maintain organizational cash-flow forecasts in coordination with Treasury/Finance.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Link program spending projections and funding forecasts to expected cash requirements.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide forward-looking analysis of organizational liquidity and financial commitments.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support management in evaluating major expenditures, initiatives, investments, and other financial commitments.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop financial scenarios to assess the organization's ability to meet future obligations under different revenue and spending assumptions.</p><p><br></p><p><b>Systems, Data &amp; Process Improvement</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strengthen the use of Anera's ERP and financial planning systems for budgeting, forecasting, reporting, and analysis.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Partner with Accounting, IT, and other stakeholders to improve financial data quality, reporting structures, dimensions, and system integration.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop standardized reporting and analytical tools that reduce reliance on manual spreadsheets.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure consistency between accounting data, budgets, forecasts, grant information, and management reporting.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Continuously improve FP&amp;A processes, controls, documentation, and reporting efficiency.</p><p><br></p><p><b>Business Partnership &amp; Financial Accountability</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Serve as a strategic financial partner to senior management, country leadership, Programs, Business Development/Fundraising, and other departments.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support budget owners in understanding their financial performance and responsibilities.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Establish clear accountability for budgets and forecasts across departments and country offices.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Challenge financial assumptions constructively and ensure that management decisions are supported by reliable financial analysis.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Build financial planning and analytical capacity across Anera through guidance, training, and standardized processes.</p><p><br></p><p><b><span></span>Key Deliverables</b></p><p>The Senior Manager of FP&amp;A will be accountable for ensuring timely and accurate delivery of:</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Annual organizational budget;</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Periodic organizational reforecasts;</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Rolling financial forecasts;</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monthly management financial reporting package;</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Budget-versus-actual and variance analysis;</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Country and program financial projections;</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Revenue and funding pipeline analysis;</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restricted and unrestricted funding analysis;</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Indirect cost recovery and overhead analysis;</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Staffing and cost-coverage analysis;</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Organizational cash-flow forecast;</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Financial scenarios and decision-support analyses; and</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Financial presentations for senior management and the Board.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications</b></p><p><br></p><p><b>Education</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field required.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Master's degree in Finance, Accounting, Business Administration, or a related field preferred.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;CPA, CMA, CFA, or other relevant professional certification is an advantage.</p><p><br></p><p><b>Experience</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Minimum of 10 years of progressively responsible experience in financial planning, budgeting, forecasting, financial analysis, or related finance functions.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;At least 5 years of management or senior-level FP&amp;A experience.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience working in an international nonprofit, NGO, development, humanitarian, or other multi-country environment strongly preferred.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated experience developing and managing complex organizational budgets and forecasts.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with donor-funded programs, restricted and unrestricted funding, indirect cost recovery, and grant financial management strongly preferred.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience supporting senior management and Boards with financial analysis and presentations.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with ERP systems, financial planning systems, business intelligence tools, and advanced financial modeling.</p><p><br></p><p><b><span></span>Knowledge, Skills &amp; Competencies</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong financial modeling, forecasting, and analytical capabilities.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Advanced understanding of budgeting, management reporting, cash-flow forecasting, and scenario analysis.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong understanding of nonprofit financial management and fund accounting.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to analyze complex financial information and communicate conclusions clearly to non-financial stakeholders.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong understanding of cost allocation, indirect cost recovery, and organizational cost structures.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent Excel and financial modeling skills.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience developing dashboards and management reporting tools.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong systems orientation and ability to improve financial processes through technology.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication and presentation skills.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to work effectively across countries, departments, and different levels of management.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong judgment and ability to challenge assumptions constructively.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;High level of accuracy, accountability, organization, and attention to detail.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to manage multiple priorities and meet strict financial reporting and planning deadlines.</p><p><br></p><p><b>Leadership Expectations</b></p><p>The Senior Manager of FP&amp;A is expected to establish a strong culture of financial planning and accountability across Anera. The role should move the organization beyond retrospective financial reporting toward proactive, forward-looking financial management.</p><p>The successful candidate will ensure that senior management has clear visibility into <b>where Anera stands financially, where it is expected to be in the future, what financial risks are emerging, and what actions management should take in response.</b></p></div>

<p><h4>Job description</h4> <p>Saab, Inc.'s Surveillance U.S. Division is seeking an electrical engineering functional manager to manage the team of electrical engineers and will report to the director of engineering. The individual that fills this role will collaborate with a multi-disciplinary team of functional managers across multiple engineering disciplines, as well as program management counterparts to ensure the execution and delivery of a quality end product within cost and schedule targets. Responsibilities will include:</p> <ul> <li>Lead and develop the electrical engineering team focused on meeting technical, program and business objectives.</li> <li>Program resource planning.</li> <li>Develop ongoing staffing capacity and long-term staffing plans.</li> <li>Recruit staff as necessary to meet business demand.</li> <li>Assign appropriate personnel to projects and programs.</li> <li>Ensure all personnel have established relevant goals and objectives that link directly to the objectives of the business.</li> <li>Provide technical oversight, guidance, mentorship and coaching to assigned personnel in the performance of their assigned tasks.</li> <li>Manage the annual performance review process, compensation reviews, and career development process.</li> <li>Ensure accountability for creation of accurate cost and schedule targets, and execution of technical effort in accordance with those targets.</li> <li>Understand and manage resources to program manager’s budget and schedule.</li> <li>Determine the department or team's strategy for completing a task.</li> <li>Maintain department competencies by creating a training strategy and providing training opportunities for employees to continue their professional development.</li> <li>Responsible for cost estimating activities related to contract proposals, IR&D, capital, and assigned overhead budgets.</li> <li>Ensure the basis of estimates (BOEs) and schedules are accurate, appropriate, documented and consistent with overall program objectives.</li> <li>Establish cost and schedule targets for team members.</li> <li>Monitor and control execution consistent with established technical, cost and schedule objectives.</li> <li>Support contract negotiations and fact finding as requested by program management.</li> <li>Provide credible technical insight and leadership within electrical engineering.</li> <li>Contribute to technology roadmap planning.</li> <li>Develop innovative technical solutions, assess technical risk and identify risk mitigation strategies within assigned discipline(s).</li> <li>Responsible for budgeting including overhead, capital requests, and software/tool subscriptions for the electrical engineering function.</li> <li>Be a champion for the quality and continuous improvement of technical processes.</li> <li>Ensure updates for QMS processes, forms, templates, work instructions and job aids are completed.</li> <li>Establish processes and benchmarks for measuring team and process performance.</li> <li>Ensure team is accountable for adherence to established processes and continuous improvement objectives.</li> </ul> <p><strong>Compensation range:</strong> $150,500 - $195,600</p> <p>The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.</p> <h4>Skills and experience</h4> <ul> <li>Bachelor's degree in electrical engineering.</li> <li>15+ years of experience (if MA/MS, 12+ years of experience; if PhD, 10+ years of experience).</li> <li>Be a leading subject matter expert in the electrical engineering field.</li> <li>Working knowledge of Altium and SolidWorks.</li> <li>Ability to resolve complex issues in creative and effective ways.</li> <li>Ability to provide strategic direction for projects and programs in area of expertise.</li> <li>Ability to lead through ambiguity, anticipating change, mitigating risk, and making sound high impact decisions.</li> <li>Experience shaping organizational direction through technical leadership, innovation, and continuous improvement initiatives.</li> <li>Excellent written and verbal communication skills to collaborate across disciplines effectively.</li> <li>Willingness to travel up to 10% in support of program and business efforts.</li> <li>Ability to obtain a Secret level clearance.</li> </ul> <h4>Citizenship requirements</h4> <p>Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.</p> <h4>Drug-free workplaces</h4> <p>Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.</p> <h4>Benefits</h4> <p>Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits.</p> <p>Highlights include:</p> <ul> <li>Medical, vision, and dental insurance for employees and dependents.</li> <li>Generous paid time off, including 8 designated holidays.</li> <li>401(k) with employer contributions.</li> <li>Tuition assistance and student loan assistance.</li> <li>Wellness and employee assistance resources.</li> <li>Employee stock purchase opportunities.</li> <li>Short-term and long-term coverage.</li> </ul> <h4>About us</h4> <p>Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations.</p> <p>Saab is a company where employees are valued as an asset and offered unlimited opportunities for advancing in their careers. We are also a company that respects each person’s needs and encourages employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an affirmative action employer for protected veterans and individuals with disabilities. Saab is an equal employment opportunity employer; all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other federal, state, or locally protected category.</p></p><p></p>