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<p><h4>Description<\/h4>\n<p><strong>Who are we?<\/strong><br>\nWe are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<\/p>\n\n<h4>The job in a nutshell<\/h4>\n<p>We're hiring a senior engineer to lead significant pieces of work on our platform\u2014from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript\/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.<\/p>\n\n<h4>What will you do?<\/h4>\n<ul>\n <li>Lead the development of new features end-to-end\u2014from refining the requirements with Product through to shipping and monitoring in production.<\/li>\n <li>Drive the technical design of significant system changes and set development standards for the backend team.<\/li>\n <li>Mentor others and be willing to learn from them in turn.<\/li>\n <li>Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.<\/li>\n <li>Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.<\/li>\n<\/ul>\n\n<h4>What are we looking for?<\/h4>\n<ul>\n <li><strong>Backend depth:<\/strong> Comfortable leading non-trivial work in modern PHP (7\/8+)\u2014object-oriented design, testability, and the trade-offs of common patterns are second nature.<\/li>\n <li><strong>Frontend competence:<\/strong> Can ship production React\/TypeScript features end-to-end without supervision.<\/li>\n <li><strong>Scale experience:<\/strong> You've worked on high-traffic web applications and understand what breaks at scale\u2014database hotspots, caching, queueing, idempotency, observability.<\/li>\n <li><strong>Relational databases:<\/strong> Practical experience with MySQL or similar\u2014you can read an EXPLAIN plan and fix a slow query without guessing.<\/li>\n <li><strong>Integration work:<\/strong> Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.<\/li>\n <li><strong>AI-assisted development:<\/strong> You use modern AI coding tools (Claude Code, Cursor, Copilot, or similar) as part of your daily workflow\u2014and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.<\/li>\n <li><strong>Product partnership:<\/strong> Can work with product managers to refine requirements, push back constructively, and give honest estimates.<\/li>\n <li><strong>Communication:<\/strong> Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.<\/li>\n <li><strong>Judgment:<\/strong> Strong problem-solving, attention to detail, and the instinct to ask \"do we actually need this?\" before adding complexity.<\/li>\n<\/ul>\n\n<h4>Who will excel?<\/h4>\n<ul>\n <li>DevOps experience with a major cloud provider (AWS \/ GCP \/ Azure).<\/li>\n <li>Kubernetes, CI\/CD pipelines.<\/li>\n <li>Python, Node, or other backend languages\u2014we care more about polyglot instinct than the specific stack.<\/li>\n <li>Elasticsearch, GraphQL.<\/li>\n <li>Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost\/latency trade-offs).<\/li>\n<\/ul>\n\n<h4>What we offer you?<\/h4>\n<ul>\n <li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.<\/li>\n <li>Encouragement to grow into a feature development lead.<\/li>\n <li>A competitive salary.<\/li>\n <li>Ample time to learn new concepts\u2014including paid development and business-related conferences.<\/li>\n <li>Fully remote working, no commuting expenses.<\/li>\n <li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<\/li>\n <li>25 days holiday (plus bank holidays), with an additional day per year of service.<\/li>\n <li>Regular all-company socials and quarterly team socials.<\/li>\n <li>A team that genuinely likes learning and shipping together.<\/li>\n<\/ul><\/p><p><\/p>
<p><h4>Description<\/h4>\n<p><strong>Who are we?<\/strong><br>\nWe are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<\/p>\n\n<h4>The job in a nutshell<\/h4>\n<p>We're hiring a senior engineer to lead significant pieces of work on our platform\u2014from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript\/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.<\/p>\n\n<h4>What will you do?<\/h4>\n<ul>\n <li>Lead the development of new features end-to-end\u2014from refining the requirements with Product through to shipping and monitoring in production.<\/li>\n <li>Drive the technical design of significant system changes and set development standards for the backend team.<\/li>\n <li>Mentor others and be willing to learn from them in turn.<\/li>\n <li>Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.<\/li>\n <li>Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.<\/li>\n<\/ul>\n\n<h4>What are we looking for?<\/h4>\n<ul>\n <li><strong>Backend depth:<\/strong> Comfortable leading non-trivial work in modern PHP (7\/8+)\u2014object-oriented design, testability, and the trade-offs of common patterns are second nature.<\/li>\n <li><strong>Frontend competence:<\/strong> Can ship production React\/TypeScript features end-to-end without supervision.<\/li>\n <li><strong>Scale experience:<\/strong> You've worked on high-traffic web applications and understand what breaks at scale\u2014database hotspots, caching, queueing, idempotency, observability.<\/li>\n <li><strong>Relational databases:<\/strong> Practical experience with MySQL or similar\u2014you can read an EXPLAIN plan and fix a slow query without guessing.<\/li>\n <li><strong>Integration work:<\/strong> Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.<\/li>\n <li><strong>AI-assisted development:<\/strong> You use modern AI coding tools (Claude Code, Cursor, Copilot, or similar) as part of your daily workflow\u2014and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.<\/li>\n <li><strong>Product partnership:<\/strong> Can work with product managers to refine requirements, push back constructively, and give honest estimates.<\/li>\n <li><strong>Communication:<\/strong> Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.<\/li>\n <li><strong>Judgment:<\/strong> Strong problem-solving, attention to detail, and the instinct to ask \"do we actually need this?\" before adding complexity.<\/li>\n<\/ul>\n\n<h4>Who will excel?<\/h4>\n<ul>\n <li>DevOps experience with a major cloud provider (AWS \/ GCP \/ Azure).<\/li>\n <li>Kubernetes, CI\/CD pipelines.<\/li>\n <li>Python, Node, or other backend languages\u2014we care more about polyglot instinct than the specific stack.<\/li>\n <li>Elasticsearch, GraphQL.<\/li>\n <li>Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost\/latency trade-offs).<\/li>\n<\/ul>\n\n<h4>What we offer you?<\/h4>\n<ul>\n <li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.<\/li>\n <li>Encouragement to grow into a feature development lead.<\/li>\n <li>A competitive salary.<\/li>\n <li>Ample time to learn new concepts\u2014including paid development and business-related conferences.<\/li>\n <li>Fully remote working, no commuting expenses.<\/li>\n <li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<\/li>\n <li>25 days holiday (plus bank holidays), with an additional day per year of service.<\/li>\n <li>Regular all-company socials and quarterly team socials.<\/li>\n <li>A team that genuinely likes learning and shipping together.<\/li>\n<\/ul><\/p><p><\/p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Senior Programme Management Consultant will support the Relief and Social Service Department (RSSD) in the continued implementation of the digital archive initiative. The assignment focuses on programme oversight, coordination, delivery tracking, risk management, and reporting. The programme is already under implementation. Reporting to the Director, RSSD the Consultant will review current progress, identify bottlenecks and delivery risks, coordinate follow-up across project contributors, support management decision-making, and complete the deliverables set out below. The consultant will provide advisory, coordination, planning, monitoring, and reporting support to strengthen programme delivery.</p><p>The consultant will:</p><ul><li>Review the current status of the archive initiative, including workplans, deliverables, timelines, risks, contracts, stakeholder roles, staffing arrangements, and implementation challenges</li><li>Develop and maintain integrated delivery plans, schedules, risk registers, issue logs, dependency trackers, and reporting tools</li><li>Provide day-to-day coordination support across RSSD stakeholders, project teams, consultants, vendors, and service providers</li><li>Track progress regularly, including daily or near-daily follow-up on priority tasks, blockers, dependencies, and pending decisions</li><li>Identify delays, underperformance, resource gaps, and bottlenecks, recommending corrective action as appropriate</li><li>Support coordination of archive digitization, reading, validation, verification, metadata, investigative documentation, human verification, research support, and knowledge management activities</li><li>Track and support completion of the reading and verification of master card-related archive records</li><li>Support development of a model and completion plan for investigative factsheets</li><li>Facilitate coordination between archive and research stakeholders and technical or service-provider teams to ensure that tools and systems support RSSD requirements</li><li>Advise senior management on implementation priorities, risks, resource needs, governance arrangements, and future operating requirements</li><li>Support governance meetings, stakeholder consultations, donor reporting, budget reviews, procurement planning, and implementation reviews</li><li>Coordinate with the Communications Specialist, as required, to support dissemination of programme achievements, lessons learned, and knowledge products</li><li>Monitor programme performance, budget utilization, procurement timelines, vendor performance, milestones, risks, outputs, and deliverables against approved workplans</li><li>Prepare progress reports, briefing notes, presentations, donor reporting inputs, decision logs, management updates, lessons learned, and recommendations for future phases</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications/special skills</h2><p><strong>EDUCATION</strong></p><p>An advanced university degree (Master's degree or equivalent) in a relevant field is required. A first-level university degree (Bachelor's degree or equivalent) in a relevant field, combined with an additional two years of relevant experience, may be accepted in lieu of an advanced university degree. Professional certification in project or programme management, archives, records management, digital preservation, information governance, or knowledge management is desirable</p><p><strong>EXPERIENCE</strong></p><p>A minimum of ten years of progressively responsible experience managing complex archive, research, information management, digitization, knowledge management, records management, or related programmes involving multiple interdependent activities is required Experience coordinating multidisciplinary teams, external service providers, vendors, and consultants across archival, research, operational, information management, or technical functions is required Experience managing programme integration, dependencies, risks, delivery tracking, budgets, contracts, reporting requirements, and stakeholder engagement is required Experience providing day-to-day programme coordination, performance tracking, issue escalation, and corrective action recommendations across complex implementation teams is required Experience supporting donor-funded projects and complex multi-stakeholder initiatives involving international organizations, academic institutions, cultural heritage organizations, development partners, or similar stakeholders is required Experience managing or supporting archival digitization, records validation, human verification, metadata, investigative documentation, research documentation, or structured information extraction processes is highly desirable Experience providing strategic advice to senior management on programme implementation, governance, risk management, financial oversight, and organizational priorities is highly desirable Experience with Human-in-the-Loop processes, data annotation, machine learning-enabled extraction, digital repositories, records management systems, metadata frameworks, or structured factsheet workflows is desirable Experience within the United Nations system, international organizations, or humanitarian and development contexts is desirable</p><p><strong>TECHNICAL SKILLS</strong></p><p>Strong programme and project management skills, including experience with complex, multi-stakeholder programmes with interconnected deliverables, is required Advanced proficiency in Microsoft Office applications and project management tools is required Strong knowledge of archive, records management, digitization, validation, verification, metadata, research documentation, or knowledge management processes is required Strong ability to maintain delivery trackers, risk registers, dependency logs, budget monitoring tools, and management reporting products is required Understanding of how digital tools, AI-enabled extraction, machine learning, and Human-in-the-Loop processes can support archive, research, validation, and knowledge management activities is desirable Knowledge of digital repository systems, metadata standards, and international standards in archives, records management, digitization, digital preservation, and information governance is desirable</p><p><strong>Languages</strong></p><p>Excellent command of written and spoken English is required.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<p>Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.</p><br><b>A Day in the Life</b>Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. <br>We are seeking a highly motivated and results-oriented Neuromodulation, Neurovascular and Pelvic Health Sales Lead to support the growth and performance of the business across assigned indirect markets. Reporting directly to the Regional Director, this role will be responsible for driving revenue growth, managing distributor performance, supporting commercial execution, building customer relationships, and expanding market adoption of the Neuromodulation, Neurovascular and Pelvic Health portfolio. The successful candidate will serve as the primary commercial point of contact for distributors and customers while working closely with clinical, marketing, and cross-functional teams to achieve business objectives.<p><b>Responsibilities may include the following and other duties may be assigned:</b></p><br><ul><li>Drive revenue growth, sales targets, and market share expansion across the Neuromodulation, Neurovascular and Pelvic Health portfolio.</li><li>Set, monitor, and deliver annual, quarterly, and monthly sales objectives through effective territory planning and execution.</li><li>Manage and optimize distributor performance through business planning, target setting, regular business reviews, performance monitoring, and corrective action plans.</li><li>Lead sales forecasting, demand planning, inventory management, and pipeline reviews to ensure product availability and forecast accuracy.</li><li>Develop and execute territory growth plans, pricing strategies, and go-to-market initiatives aligned with business objectives.</li><li>Identify market opportunities and develop strategic initiatives to increase adoption of respective therapies and technologies.</li><li>Build and maintain strong relationships with Key Opinion Leaders (KOLs), hospital management, procurement stakeholders, and distributor leadership teams.</li><li>Support customer engagement activities, congress participation, physician education initiatives, and market development programs.</li><li>Partner closely with Clinical Specialists and Therapy Consultants to support technology adoption and customer success.</li><li>Collaborate cross-functionally with marketing, finance, supply chain, regulatory, reimbursement, and clinical teams to ensure successful business execution.</li><li>Maintain deep knowledge of the competitive landscape, market trends, customer needs, and emerging technologies within the Neuroscience space.</li><li>Ensure compliance with company policies, quality standards, and applicable healthcare regulations.</li></ul><p><b>Required Knowledge and Experience:</b></p><br><ul><li>Bachelor’s degree in Business, Life Sciences, Biomedical Engineering, Healthcare Management, or a related field.</li><li>5+ years of commercial experience within medical devices (Neuromodulation, Neurovascular and Pelvic Health).</li><li>Proven track record of delivering sustainable revenue growth and achieving sales targets.</li><li>Strong experience working with distributor-led business models, territory management, forecasting, demand planning, and inventory management.</li><li>Demonstrated ability to influence stakeholders and drive business performance without direct authority.</li><li>Strong stakeholder management, negotiation, presentation, and communication skills.</li><li>Ability to work effectively in a cross-functional and matrix organization.\</li><li>Fluency in English and Arabic.</li><li>Ability to work well in a team environment and collaborate across multiple functions.</li><li>Independent, self-reliant thinking and acting with a strong sense of accountability and ownership.</li><li>Willingness and ability to travel extensively across assigned markets.</li><li>Experience in Neuroscience portfolios and therapies.</li></ul><p><b>Physical Job Requirements</b><br><br>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. </p><br><p></p><br><p><span><b>Recruitment Fraud Alert</b><br>We have recently become aware of various recruitment phishing scams targeting job seekers. Please be advised:<br>Medtronic will never request sensitive personal information (such as bank account details, social security numbers, or payment of any kind) during the recruitment process.<br>If you suspect you have received a fraudulent offer or communication claiming to be from Medtronic, please do not respond, open any attachments, or click on any hyperlinks.<br>If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at </span><span><span><u>AskHR@medtronic.com</u></span></span><span>.</span></p><br><p></p><br><b>Benefits & Compensation</b><p><b>Medtronic offers a competitive Salary and flexible Benefits Package</b><br>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br> </p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages a Field based Finance team to ensure, inter alia, that the Finance function provides accurate, relevant and timely financial information and advice to a multiplicity of internal and external stakeholders; Trains and instructs the staff on financial matters in the Field. Is responsible for the interpretation of the financial information and for providing advice on a broad range of management issues to the Field Director, Programme Chiefs and other managers within the Field; advises on the management of the financial envelope and, in close coordination with Human Resources, advises on staffing costs for the Field including reallocation of financial resources based on Field/Agency priorities, forecasts costs and expenditures. In full compliance with IPSAS, coordinates the preparation of the Field medium term forecasts and operating budget; reviews budget submissions, monitors expenditures against budget allotments and reports on variances; ensures that Field budget activities are carried out in an accurate, defendable and timely manner. Ensures due diligence in all aspects of the disbursements, receipts and management of the Field's financial resources including responsibility of internal control procedures, cash flow management and treasury functions in the Field; Ensures that local bank account administration and associated cash management functions are performed in adherence to Financial Regulations. Supervises the preparation of the monthly financial report to internal management, the Quarterly Budget Review for all Programmes and Departments to enable management to conduct resource allocation, the fully accrued monthly accounts, the financial records and statements and reports including monthly figures covering also the staff cost in coordination with the Departments; ensures that yearly and biennium Field accounts closing activities are carried out in a precise and timely manner; coordinates Field replies to internal and external audit queries. Ensures that the provisions of the IPSAS compliant Financial Regulations, the Finance Manual and Finance and Budget Technical Instructions issued by Headquarters are complied with throughout the Field and are supplemented locally to the extent necessary. Is responsible for development and maintenance of Fields' financial systems and procedures in order to maintain a balance between operational expediency and financial control, and takes a lead in identifying local systems and processes that could be streamlined for greater efficiency. Serves on Field Committees involving financial matters including Local Committee on Procurement and Tender Opening committee.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Competencies</h2><ul><li>Learning and Researching</li><li>Applying Technical Expertise</li><li>Planning and Organizing</li><li>Leading and Supervising</li><li>Deciding and Initiating Action</li></ul><h2>Education</h2><p>Advanced university degree from an accredited educational institution in finance, accountancy, business administration or related field</p><h2>Job Specific Qualifications</h2><p>Work Experience</p><p>Seven years of progressively responsible and relevant work experience in the application of the knowledge acquired in finance, accountancy, business administration or related field is required. At least three years at a supervisory level, in a large commercial, industrial or government Agency, involving work in finance, accounting, budget, audit and related functions with solid grasp of accrual Accounting such as IPSAS or IFRS is required. Excellent understanding and/or experience of financial modules a major Enterprise Resource Planning System such as SAP or Oracle is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport, or a national identity number is required. Advanced university degree from an accredited educational institution in finance, accountancy, business administration or related field is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A "yes" answer doesn't necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Working experience with an organization in the United Nations Common System is desirable. Membership in a professional body of accountants (e.g., Institute of Chartered Accountants, Institute of Certified Public Accountants) is desirable. knowledge of a second UN Language (preferably Arabic) is desirable</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages . un.org for details).</p><p><br></p><h2>Assessment</h2><p>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.</p><h2>Special Notice</h2><p>Type of Contract and duration: 1 year, with the possibility of further extension. The incumbent will be required to reside in the field of assignment and to travel occasionally in the Agency's area of operations in the Middle East. * Based upon the situation in the occupied Palestinian territory, the Duty station for the Gaza and West Bank Field offices is currently Amman. As the situation allows, the Duty station may be revisited. Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The Personal History Profile (PHP) should be completed with full work experience under the experience tabs as per the requirements in the Job Opening. All university degrees must also be stated, where applicable. UNRWA personnel must ensure adding their contract type and grade level. Given the large pool of applicants, only shortlisted candidates will be contacted for further assessment. Providing incorrect or misleading information on an application form will result in the immediate disqualification of the candidate. Advertisements published in English will only accept applications in English, other language submissions will not be considered. UNRWA is committed to achieving gender balance in its workforce. Female candidates are strongly encouraged to apply. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post, when the need arises. Equivalency: A first level university degree in combination with additional years of qualifying experience may be accepted in lieu of an advanced university degree. NB: work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. The Agency disqualifies applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated while a misconduct process was pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers about staff members who have been separated for misconduct, or who have separated while an investigation and/or disciplinary process for misconduct is underway; and those individuals may be prohibited from employment with the United Nations. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org/</p><p>United Nations Considerations</p><p>Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.</p><p><br></p><p></p></section>
<p>JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).</p><p>CORE WORK ACTIVITIES Leading Kitchen Operations for Property Leads kitchen management team. Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff.</p><p>Setting and Maintaining Goals for Culinary Function and Activities Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brand's safety standards.</p><p>Ensuring Culinary Standards and Responsibilities are Met Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</p><p>Ensuring Exceptional Customer Service Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p><p>Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</p><p>Additional Responsibilities Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.</li><li>OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Crystalia Glass LLC is a U.<br>S.-based manufacturer and provider of premium custom glass solutions for residential, commercial, and institutional projects.<br> For more than 9 years, we have operated as a full-cycle company, managing every stage of the process—from design and manufacturing to sales, delivery, and installation.<br> With production facilities in both the United States and Europe, we deliver high-quality solutions to customers across the U.<br>S. As our business continues to grow, we are expanding our Supply Engineering team and are looking for an experienced Supply Engineering Team Lead to help scale our operations, optimize supply processes, and lead a high-performing team.<br> This is a full-time leadership position available either remotely or on-site at our Brooklyn, New York office.<br> The Role The Supply Engineering Team Lead will report directly to the Chief Technical Officer and lead a team of four Supply Engineers .<br> Approximately 80% of the role focuses on team leadership, coordination, process improvement, and cross-functional collaboration, while 20% involves hands-on supply engineering activities to support the team during peak workload, employee absences, or complex projects.<br> The successful candidate will play a key role in ensuring efficient procurement operations, developing internal processes, and maintaining strong relationships with suppliers across the United States, Europe, the Middle East, and Asia.<br> Responsibilities 1.<br> Procurement operations Launch production by coordinating glass orders and ensuring the availability of required hardware and materials.<br> Plan inventory levels and forecast procurement needs.<br> Review technical drawings and specifications to prepare accurate material lists.<br> Verify dimensions, finishes, and quality requirements before placing orders.<br> Track engineering documentation and procurement changes throughout the project lifecycle.<br> Ensure procurement documentation and component orders are completed before production and container arrivals.<br> 2. Supplier management Source, evaluate, and develop relationships with suppliers across the United States, Europe, the Middle East, and Asia .<br> Negotiate pricing, payment terms, and delivery schedules.<br> Manage purchasing activities for production, warehouse, and installation operations.<br> Monitor supplier performance and resolve quality, logistics, and delivery issues.<br> Identify opportunities to improve procurement efficiency, supplier performance, and cost optimization.<br> 3. Cross-functional collaboration Work closely with Sales, Project Managers, Engineers, Estimators, Warehouse, and Installation teams.<br> Support engineering changes, material substitutions, and procurement planning.<br> Provide procurement expertise, material recommendations, and pricing information for projects.<br> Ensure purchased materials meet project specifications and technical documentation.<br> 4. Team leadership Lead, mentor, and develop a team of four Supply Engineers.<br> Assign tasks, prioritize workloads, and monitor project deadlines.<br> Conduct regular one-on-one meetings and provide coaching and performance feedback.<br> Review procurement documentation, material lists, and purchase orders prepared by the team.<br> Support engineers with complex sourcing challenges and supplier escalations.<br> Coordinate procurement activities with internal stakeholders across departments.<br> Drive continuous improvement initiatives and optimize procurement workflows.<br> Report progress, risks, and operational updates to the Chief Technical Officer.<br> Competitive salary based on experience.<br> Paid Time Off: 5 paid vacation days during the first year.<br> 15 paid vacation days annually starting from the second year.<br> Paid Sick Leave: 5 days per year.<br> Protected Time Off: 32 hours per year.<br> Why Join Crystalia Glass Join a growing U.<br>S.-based company with 9 years of experience delivering custom glass solutions for residential, commercial, and institutional projects.<br> Take ownership of a key operational function and help shape procurement processes as the company continues to scale.<br> Lead a talented Supply Engineering team and make a direct impact on efficiency, collaboration, and business growth.<br> Work closely with executive leadership and have the opportunity to influence decisions and process improvements.<br> Be part of a full-cycle company managing everything from design and manufacturing to sales, delivery, and installation.<br> Work on complex, high-quality custom projects for customers across the United States.<br> Collaborate with an international team and build relationships with suppliers across the U.<br>S., Europe, the Middle East, and Asia.<br> Grow professionally in a fast-paced environment where your expertise and ideas can make a real difference.<br> Bachelor’s degree in Engineering .<br> 3+ years of experience as a Procurement Engineer, Supply Engineer, or in a similar engineering procurement role on the US market.<br> Previous people management or team leadership experience.<br> Experience working with suppliers across international markets, including the United States, Europe, the Middle East, and Asia .<br> Experience with procurement, sourcing, and import/export of engineering or production materials.<br> Ability to read and interpret technical drawings and engineering documentation.<br> Proficiency in AutoCAD.<br> Proficiency in Microsoft Office, Google Workspace, and PDF tools.<br> Experience working with task management systems such as ClickUp or similar.<br> Fluent English is a must.<br> Fluent Russian will be a plus.<br> Personal qualities Confident and proactive leader.<br> Strong organizational and multitasking skills.<br> Excellent communication and stakeholder management skills.<br> Strong problem-solving and decision-making abilities.<br> High level of ownership and accountability.<br> Ability to work effectively in a fast-paced environment.<br> Work Location Remote or On-site — Brooklyn, New York.<br> Monday–Friday.<br> Working hours: 8:30 AM – 5:00 PM.<br></span> </div>
<p><h4>About PwC in the Region</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br>
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>Risk and Compliance Focus</h4>
<p>At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.<br>
Those in governance, risk, controls and compliance at PwC are responsible for confirming regulatory compliance and managing risks for clients. Your work will involve providing advice and solutions to help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.</p>
<h4>Who We Are</h4>
<p>The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC’s global minimum KYC requirements across the Middle East region, using the best skilled people and market leading technology to safeguard our firm and clients.</p>
<h4>Who Are We Looking For?</h4>
<p>We are looking for highly motivated individuals who are keen to build a career in client onboarding and compliance area.</p>
<h4>About the Role</h4>
<p>Analysts are responsible for performing client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence. Analysts play a crucial role in delivering our engagements on time and to the quality standards expected by the firm and regulators.<br>
In addition to their Analyst role, the Senior Analyst acts as a voice of the Analysts in their team. As well as achieving high quality and productivity, they also perform stretch roles suited to their career pathway. The Senior Analyst plays a key role in setting and driving quality and productivity standards among the Analyst population.</p>
<h4>Key Responsibilities as an Analyst</h4>
<ul>
<li>Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.</li>
<li>Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.</li>
<li>Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk and quality teams.</li>
<li>Carry out pre-engagement compliance tasks associated with client and project onboarding.</li>
<li>Communicate effectively and professionally verbally and in writing with a range of key stakeholders.</li>
<li>Work collaboratively to drive ideas and solutions with peers, team leaders and managers which will improve client and PwC’s efficiency process.</li>
<li>Be able to implement and adapt to new or changing processes quickly.</li>
</ul>
<h4>Stretch Responsibilities as a Senior Analyst (in addition to the above key responsibilities)</h4>
<ul>
<li>Know client policies and procedures and support the team with technical queries.</li>
<li>Implement new or changing processes and challenge engagement teams where requirements are unclear or unworkable.</li>
<li>Develop and deliver training for new joiners and existing team members.</li>
<li>Engage with client teams (typically Policy and Compliance).</li>
<li>Work with team leads and management to support process improvement, staff engagement and consistency.</li>
<li>Review output from Analysts against client requirements to ensure compliance.</li>
<li>Identify quality issues and support the implementation of additional training and other measures to improve quality.</li>
<li>Test and strengthen quality controls.</li>
<li>Perform comprehensive case review, ensuring accurate identification and verification of client’s information.</li>
<li>Accurately maintain and update trackers and workflow systems, including client databases and operational metrics, ensuring timeliness.</li>
<li>Review the outreach quality and ensure that the analysts send the requirements as per the policy and regulation.</li>
<li>Review high risk cases and ensure that enhanced procedures for high-risk clients are in place while remaining informed of regulatory changes and requirements.</li>
<li>Maintain detailed and accurate client profiles, collaborating effectively to ensure completeness and correctness.</li>
<li>Establish and execute processes for regular document reviews, proactively monitoring the validity of KYC information and ensuring timely renewals.</li>
<li>Facilitate clear and effective communication with external teams, serving as the primary liaison between internal teams and external stakeholders.</li>
<li>Lead and coordinate remediation initiatives, collaborating with stakeholders to promptly address deficiencies and drive process improvements.</li>
<li>Provide active support for ongoing monitoring activities.</li>
<li>Assist in conducting spot checks to ensure compliance and accuracy.</li>
<li>Support the escalation process, ensuring timely and efficient resolution of identified issues.</li>
</ul>
<h4>Requirements</h4>
<p>Depending on the role, applicants should have some or all of these skills and experience:</p>
<ul>
<li>Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.</li>
<li>Strong knowledge of various company structures.</li>
<li>Responsibility for others (training, performance, workload/productivity, development).</li>
<li>A high level of attention to detail and experience following strict processes and requirements.</li>
<li>Quality and/or control testing or audits.</li>
<li>Experience within the financial services sector.</li>
</ul></p><p></p>
<p><h4>About PwC in the Region</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br>
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>Risk and Compliance Focus</h4>
<p>At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.<br>
Those in governance, risk, controls and compliance at PwC are responsible for confirming regulatory compliance and managing risks for clients. Your work will involve providing advice and solutions to help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.</p>
<h4>Who We Are</h4>
<p>The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC’s global minimum KYC requirements across the Middle East region, using the best skilled people and market leading technology to safeguard our firm and clients.</p>
<h4>Who Are We Looking For?</h4>
<p>We are looking for highly motivated individuals who are keen to build a career in client onboarding and compliance area.</p>
<h4>About the Role</h4>
<p>Analysts are responsible for performing client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence. Analysts play a crucial role in delivering our engagements on time and to the quality standards expected by the firm and regulators.<br>
In addition to their Analyst role, the Senior Analyst acts as a voice of the Analysts in their team. As well as achieving high quality and productivity, they also perform stretch roles suited to their career pathway. The Senior Analyst plays a key role in setting and driving quality and productivity standards among the Analyst population.</p>
<h4>Key Responsibilities as an Analyst</h4>
<ul>
<li>Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.</li>
<li>Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.</li>
<li>Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk and quality teams.</li>
<li>Carry out pre-engagement compliance tasks associated with client and project onboarding.</li>
<li>Communicate effectively and professionally verbally and in writing with a range of key stakeholders.</li>
<li>Work collaboratively to drive ideas and solutions with peers, team leaders and managers which will improve client and PwC’s efficiency process.</li>
<li>Be able to implement and adapt to new or changing processes quickly.</li>
</ul>
<h4>Stretch Responsibilities as a Senior Analyst (in addition to the above key responsibilities)</h4>
<ul>
<li>Know client policies and procedures and support the team with technical queries.</li>
<li>Implement new or changing processes and challenge engagement teams where requirements are unclear or unworkable.</li>
<li>Develop and deliver training for new joiners and existing team members.</li>
<li>Engage with client teams (typically Policy and Compliance).</li>
<li>Work with team leads and management to support process improvement, staff engagement and consistency.</li>
<li>Review output from Analysts against client requirements to ensure compliance.</li>
<li>Identify quality issues and support the implementation of additional training and other measures to improve quality.</li>
<li>Test and strengthen quality controls.</li>
<li>Perform comprehensive case review, ensuring accurate identification and verification of client’s information.</li>
<li>Accurately maintain and update trackers and workflow systems, including client databases and operational metrics, ensuring timeliness.</li>
<li>Review the outreach quality and ensure that the analysts send the requirements as per the policy and regulation.</li>
<li>Review high risk cases and ensure that enhanced procedures for high-risk clients are in place while remaining informed of regulatory changes and requirements.</li>
<li>Maintain detailed and accurate client profiles, collaborating effectively to ensure completeness and correctness.</li>
<li>Establish and execute processes for regular document reviews, proactively monitoring the validity of KYC information and ensuring timely renewals.</li>
<li>Facilitate clear and effective communication with external teams, serving as the primary liaison between internal teams and external stakeholders.</li>
<li>Lead and coordinate remediation initiatives, collaborating with stakeholders to promptly address deficiencies and drive process improvements.</li>
<li>Provide active support for ongoing monitoring activities.</li>
<li>Assist in conducting spot checks to ensure compliance and accuracy.</li>
<li>Support the escalation process, ensuring timely and efficient resolution of identified issues.</li>
</ul>
<h4>Requirements</h4>
<p>Depending on the role, applicants should have some or all of these skills and experience:</p>
<ul>
<li>Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.</li>
<li>Strong knowledge of various company structures.</li>
<li>Responsibility for others (training, performance, workload/productivity, development).</li>
<li>A high level of attention to detail and experience following strict processes and requirements.</li>
<li>Quality and/or control testing or audits.</li>
<li>Experience within the financial services sector.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p>
<h4>The job in a nutshell</h4>
<p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p>
<h4>What will you do?</h4>
<p><strong>Employee lifecycle</strong></p>
<ul>
<li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li>
<li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li>
<li>Administer employee status changes, handling promotions, transfers, and related documentation.</li>
<li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li>
<li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li>
</ul>
<p><strong>Payroll & HRIS management</strong></p>
<ul>
<li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li>
<li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li>
<li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li>
<li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li>
</ul>
<p><strong>Compliance & legal adherence</strong></p>
<ul>
<li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li>
<li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li>
<li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li>
<li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li>
<li>Maintain meticulous records for all compliance-related activities.</li>
</ul>
<p><strong>Policy development & process improvement</strong></p>
<ul>
<li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li>
<li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li>
<li>Document and standardize all operational processes and workflows.</li>
</ul>
<p><strong>Employee engagement & support</strong></p>
<ul>
<li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li>
<li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li>
<li>Foster a culture of trust and transparency through clear and compassionate communication.</li>
</ul>
<h4>What are we looking for?</h4>
<ul>
<li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li>
<li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li>
<li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li>
<li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li>
<li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li>
<li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li>
<li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li>
<li>Excellent communication and stakeholder management skills.</li>
</ul>
<h4>Who will excel?</h4>
<ul>
<li>Strong interpersonal and communication skills.</li>
<li>Detail-oriented with strong organizational abilities.</li>
</ul>
<h4>What we offer you?</h4>
<ul>
<li>We believe you will love working at Foodics!</li>
<li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li>
</ul></p><p></p>
<p>About Maqsam: Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p><p>Your Opportunity: We are seeking a highly experienced Senior Software Engineer to act as a technical pillar within our innovative engineering team. This role is ideal for a high-impact Individual who thrives on autonomy and scale. You will be responsible for driving massive, complex projects from conceptualization and architectural design all the way to implementation, deployment, and landing. You will operate at a high level, providing technical leadership across multiple teams. By working closely with product managers, leadership, and engineers across the company, you will shape our technical strategy, tackle our most difficult scaling challenges, and continuously broaden the capabilities of our cutting-edge AI and contact center solutions.</p><p>Your Top Responsibilities:</p><ul><li>End-to-End Ownership: Drive massive, cross-functional engineering projects from raw concept to successful production deployment and monitoring.</li><li>Architectural Leadership: Lead the design and architecture of highly available, scalable, and robust systems, services, and databases that span across multiple engineering teams.</li><li>Technical Force Multiplier: Set the standard for engineering excellence. Conduct rigorous code reviews, establish best practices, and improve our development and deployment pipelines and strategies.</li><li>Complex Problem Solving: Debug, profile, and troubleshoot the most complex systemic and performance issues within a high-concurrency, real-time SaaS environment.</li><li>Cross-Team Alignment: Act as a technical anchor, collaborating with various squads to ensure architectural consistency, and the strategic reduction of technical debt.</li><li>Mentorship: Elevate the entire engineering team by mentoring mid-level and junior engineers, guiding their technical growth, and helping ramp up new joiners.</li></ul><p>What We Expect from You:</p><ul><li>5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.</li><li>Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.</li><li>Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.</li><li>Database Mastery: Extensive experience with relational databases (e.g., PostgreSQL), including schema design, query optimization, and handling data at scale.</li><li>Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.</li><li>Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.</li></ul><p>Additional Information (Added Advantages):</p><ul><li>Leadership & Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .</li><li>Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.) or real-time communication platforms is a strong plus.</li><li>Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.js (or comparable frontend frameworks), and PostgreSQL is preferred.</li><li>AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.</li><li>Education: A degree in Computer Science, Engineering, or a related field is preferred.</li></ul><p>What We Provide:</p><ul><li>Join a world-class team at Maqsam, where your growth is our priority. Here s what you can expect:</li><li>High-Impact Work: The autonomy to drive massive projects that directly impact our core business and thousands of users.</li><li>A Collaborative and Friendly Environment: Work with talented, seasoned professionals who are passionate about what they do.</li><li>Personal and Professional Growth: Opportunities to learn, lead, and cement yourself as a world-class engineering leader.</li><li>Fair Compensation: We deeply value your contribution and expertise.</li><li>Transparency: A culture that thrives on open communication and flat technical discussions.</li><li>Benefits: First-class health insurance, and more.</li><li>Part of Something Big: Be proud of being part of the most exciting AI-powered SaaS business in the MENA region.</li></ul><p>Ready to lead at Maqsam? Apply now! #LI-DNI</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.</li><li>Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.</li><li>Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.</li><li>Database Mastery: Extensive experience with relational databases (e.g., PostgreSQL), including schema design, query optimization, and handling data at scale.</li><li>Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.</li><li>Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.</li></ul><p>Additional Information (Added Advantages):</p><ul><li>Leadership & Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .</li><li>Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.) or real-time communication platforms is a strong plus.</li><li>Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.js (or comparable frontend frameworks), and PostgreSQL is preferred.</li><li>AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.</li><li>Education: A degree in Computer Science, Engineering, or a related field is preferred.</li></ul>
<p><h4>Description</h4>
<p>The Specialist Security Engineer – Fortinet Solutions is responsible for designing, implementing, optimizing, and supporting advanced Fortinet-based cybersecurity solutions across enterprise, service provider, and data center environments. The role serves as a technical subject matter expert for Fortinet technologies, providing architecture design, deployment leadership, troubleshooting, migration support, and operational excellence across customer environments.</p>
<p>Working within ZainTECH’s Cybersecurity Practice, the Specialist Security Engineer will lead the delivery of secure, scalable, and resilient security solutions covering network security, SD-WAN, SASE, Zero Trust architectures, privileged access management, web application security, and security monitoring platforms. The role collaborates closely with customers, presales teams, project delivery teams, and technology partners to ensure successful implementation and ongoing optimization of Fortinet security solutions.</p>
<h4>Responsibilities</h4>
<p><strong>Security architecture & solution design</strong></p>
<ul>
<li>Design and implement enterprise and data center security architectures utilizing Fortinet technologies.</li>
<li>Develop secure, scalable, and highly available security solutions aligned with customer business and security requirements.</li>
<li>Design and architect High Availability (HA) deployments, advanced SD-WAN solutions, Secure Access Service Edge (SASE) architectures, Zero Trust Network Access (ZTNA) environments, network segmentation and micro-segmentation strategies.</li>
<li>Conduct security assessments and provide recommendations aligned with cybersecurity best practices and industry standards.</li>
<li>Develop High-Level Designs (HLDs), Low-Level Designs (LLDs), migration and implementation plans, technical architecture documentation.</li>
</ul>
<p><strong>Fortinet solution deployment & integration</strong></p>
<ul>
<li>Lead the installation, configuration, migration, and optimization of Fortinet solutions including:
<ul>
<li>FortiGate</li>
<li>FortiManager</li>
<li>FortiAnalyzer</li>
<li>FortiSwitch</li>
<li>FortiAP</li>
<li>FortiWeb</li>
<li>FortiADC</li>
<li>FortiPAM</li>
<li>FortiProxy</li>
<li>FortiDLP</li>
<li>FortiSIEM</li>
<li>FortiSASE</li>
<li>FortiAppSec</li>
</ul>
</li>
<li>Integrate Fortinet platforms with:
<ul>
<li>Active Directory</li>
<li>LDAP</li>
<li>RADIUS</li>
<li>TACACS+</li>
<li>Identity Providers (IdPs)</li>
<li>Multi-Factor Authentication (MFA) platforms</li>
<li>SIEM and Syslog solutions</li>
<li>AWS and Microsoft Azure environments</li>
<li>Third-party security solutions</li>
</ul>
</li>
<li>Ensure successful migration and interoperability between legacy and modern security infrastructures.</li>
</ul>
<p><strong>Security operations & technical support</strong></p>
<ul>
<li>Provide advanced L2, L3, and escalation support for enterprise customers.</li>
<li>Troubleshoot complex:
<ul>
<li>Security incidents</li>
<li>Firewall issues</li>
<li>Routing and connectivity problems</li>
<li>VPN-related issues</li>
<li>Authentication and access control challenges</li>
</ul>
</li>
<li>Conduct root cause analysis and provide recommendations to prevent recurrence.</li>
<li>Monitor solution performance and ensure high service availability.</li>
<li>Maintain configuration backups, disaster recovery plans, and operational documentation.</li>
<li>Support customers during critical incidents and major service disruptions.</li>
</ul>
<p><strong>Network security & advanced security technologies</strong></p>
<ul>
<li>Configure, manage, and optimize:
<ul>
<li>Security policies</li>
<li>Application control</li>
<li>Intrusion Prevention Systems (IPS)</li>
<li>Web filtering</li>
<li>Anti-malware services</li>
<li>Data Loss Prevention (DLP)</li>
<li>Proxy services</li>
<li>Privileged Access Management (PAM)</li>
<li>Security event monitoring and correlation</li>
</ul>
</li>
<li>Deploy and support:
<ul>
<li>Psec VPN</li>
<li>SSL VPN</li>
<li>Remote Internet Access (RIA)</li>
<li>Direct Internet Access (DIA)</li>
<li>Site-to-Site VPNs</li>
<li>Hub-and-Spoke VPN architectures</li>
</ul>
</li>
<li>Implement Zero Trust and SASE security models to enhance customer security posture.</li>
</ul>
<p><strong>Project delivery & customer engagement</strong></p>
<ul>
<li>Lead implementation, migration, upgrade, and optimization projects.</li>
<li>Coordinate activities with customers, vendors, project managers, internal delivery teams.</li>
<li>Produce technical implementation documentation, acceptance reports, as-built documentation, operational handover documentation.</li>
<li>Conduct customer knowledge transfer sessions and technical workshops.</li>
<li>Support presales teams during solution presentations, technical discussions, and proof-of-concept activities.</li>
</ul>
<p><strong>Continuous improvement & technical leadership</strong></p>
<ul>
<li>Stay current with emerging cybersecurity threats, Fortinet product developments, and industry best practices.</li>
<li>Participate in technical enablement and knowledge-sharing initiatives.</li>
<li>Support the development of technical standards, implementation methodologies, and operational procedures.</li>
<li>Contribute to service improvement initiatives across the Cybersecurity Practice.</li>
</ul>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behaviour across everything we do — from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Computer Engineering, Computer Science, Information Security, Information Technology, or a related field, with a minimum of 5 years of experience in cybersecurity and network security engineering.</li>
<li>Proven hands-on expertise in designing, implementing, and supporting Fortinet security solutions, including FortiGate, FortiManager, FortiAnalyzer, SD-WAN, SASE, FortiWeb, FortiADC, FortiPAM, FortiProxy, FortiDLP, and FortiSIEM.</li>
<li>Strong knowledge of network security architecture and infrastructure design, with expertise in TCP/IP, Routing & Switching, BGP, OSPF, VLANs, NAT, Traffic Shaping, and Policy-Based Routing.</li>
<li>Advanced troubleshooting, analytical, and problem-solving skills, with experience supporting complex enterprise, managed services, or service provider environments.</li>
<li>Strong customer-facing communication, presentation, consulting, and technical advisory skills, with the ability to engage effectively with stakeholders across all levels.</li>
<li>Demonstrated technical leadership, mentoring capabilities, and experience managing project delivery while coordinating with multiple stakeholders.</li>
<li>Solid understanding of security operations, incident response processes, and managed security services, including exposure to Zero Trust and cloud security architectures.</li>
<li>Experience working with virtualization and cloud platforms such as VMware ESXi, Hyper-V, AWS, and Microsoft Azure, preferably within large-scale enterprise or multi-site environments.</li>
<li>Strong documentation, reporting, and operational governance skills, with the ability to perform effectively in high-pressure environments and participate in critical incident response activities when required.</li>
<li>Relevant certifications such as FCP, FCSS, NSE 4/5/6/7, CCNA, CCNP Security, FortiSASE, and AWS/Azure Security certifications, along with a commitment to continuous learning and professional development.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Specialist Security Engineer – Fortinet Solutions is responsible for designing, implementing, optimizing, and supporting advanced Fortinet-based cybersecurity solutions across enterprise, service provider, and data center environments. The role serves as a technical subject matter expert for Fortinet technologies, providing architecture design, deployment leadership, troubleshooting, migration support, and operational excellence across customer environments.</p>
<p>Working within ZainTECH’s Cybersecurity Practice, the Specialist Security Engineer will lead the delivery of secure, scalable, and resilient security solutions covering network security, SD-WAN, SASE, Zero Trust architectures, privileged access management, web application security, and security monitoring platforms. The role collaborates closely with customers, presales teams, project delivery teams, and technology partners to ensure successful implementation and ongoing optimization of Fortinet security solutions.</p>
<h4>Responsibilities</h4>
<p><strong>Security architecture & solution design</strong></p>
<ul>
<li>Design and implement enterprise and data center security architectures utilizing Fortinet technologies.</li>
<li>Develop secure, scalable, and highly available security solutions aligned with customer business and security requirements.</li>
<li>Design and architect High Availability (HA) deployments, advanced SD-WAN solutions, Secure Access Service Edge (SASE) architectures, Zero Trust Network Access (ZTNA) environments, network segmentation and micro-segmentation strategies.</li>
<li>Conduct security assessments and provide recommendations aligned with cybersecurity best practices and industry standards.</li>
<li>Develop High-Level Designs (HLDs), Low-Level Designs (LLDs), migration and implementation plans, technical architecture documentation.</li>
</ul>
<p><strong>Fortinet solution deployment & integration</strong></p>
<ul>
<li>Lead the installation, configuration, migration, and optimization of Fortinet solutions including:
<ul>
<li>FortiGate</li>
<li>FortiManager</li>
<li>FortiAnalyzer</li>
<li>FortiSwitch</li>
<li>FortiAP</li>
<li>FortiWeb</li>
<li>FortiADC</li>
<li>FortiPAM</li>
<li>FortiProxy</li>
<li>FortiDLP</li>
<li>FortiSIEM</li>
<li>FortiSASE</li>
<li>FortiAppSec</li>
</ul>
</li>
<li>Integrate Fortinet platforms with:
<ul>
<li>Active Directory</li>
<li>LDAP</li>
<li>RADIUS</li>
<li>TACACS+</li>
<li>Identity Providers (IdPs)</li>
<li>Multi-Factor Authentication (MFA) platforms</li>
<li>SIEM and Syslog solutions</li>
<li>AWS and Microsoft Azure environments</li>
<li>Third-party security solutions</li>
</ul>
</li>
<li>Ensure successful migration and interoperability between legacy and modern security infrastructures.</li>
</ul>
<p><strong>Security operations & technical support</strong></p>
<ul>
<li>Provide advanced L2, L3, and escalation support for enterprise customers.</li>
<li>Troubleshoot complex:
<ul>
<li>Security incidents</li>
<li>Firewall issues</li>
<li>Routing and connectivity problems</li>
<li>VPN-related issues</li>
<li>Authentication and access control challenges</li>
</ul>
</li>
<li>Conduct root cause analysis and provide recommendations to prevent recurrence.</li>
<li>Monitor solution performance and ensure high service availability.</li>
<li>Maintain configuration backups, disaster recovery plans, and operational documentation.</li>
<li>Support customers during critical incidents and major service disruptions.</li>
</ul>
<p><strong>Network security & advanced security technologies</strong></p>
<ul>
<li>Configure, manage, and optimize:
<ul>
<li>Security policies</li>
<li>Application control</li>
<li>Intrusion Prevention Systems (IPS)</li>
<li>Web filtering</li>
<li>Anti-malware services</li>
<li>Data Loss Prevention (DLP)</li>
<li>Proxy services</li>
<li>Privileged Access Management (PAM)</li>
<li>Security event monitoring and correlation</li>
</ul>
</li>
<li>Deploy and support:
<ul>
<li>Psec VPN</li>
<li>SSL VPN</li>
<li>Remote Internet Access (RIA)</li>
<li>Direct Internet Access (DIA)</li>
<li>Site-to-Site VPNs</li>
<li>Hub-and-Spoke VPN architectures</li>
</ul>
</li>
<li>Implement Zero Trust and SASE security models to enhance customer security posture.</li>
</ul>
<p><strong>Project delivery & customer engagement</strong></p>
<ul>
<li>Lead implementation, migration, upgrade, and optimization projects.</li>
<li>Coordinate activities with customers, vendors, project managers, internal delivery teams.</li>
<li>Produce technical implementation documentation, acceptance reports, as-built documentation, operational handover documentation.</li>
<li>Conduct customer knowledge transfer sessions and technical workshops.</li>
<li>Support presales teams during solution presentations, technical discussions, and proof-of-concept activities.</li>
</ul>
<p><strong>Continuous improvement & technical leadership</strong></p>
<ul>
<li>Stay current with emerging cybersecurity threats, Fortinet product developments, and industry best practices.</li>
<li>Participate in technical enablement and knowledge-sharing initiatives.</li>
<li>Support the development of technical standards, implementation methodologies, and operational procedures.</li>
<li>Contribute to service improvement initiatives across the Cybersecurity Practice.</li>
</ul>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behaviour across everything we do — from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Computer Engineering, Computer Science, Information Security, Information Technology, or a related field, with a minimum of 5 years of experience in cybersecurity and network security engineering.</li>
<li>Proven hands-on expertise in designing, implementing, and supporting Fortinet security solutions, including FortiGate, FortiManager, FortiAnalyzer, SD-WAN, SASE, FortiWeb, FortiADC, FortiPAM, FortiProxy, FortiDLP, and FortiSIEM.</li>
<li>Strong knowledge of network security architecture and infrastructure design, with expertise in TCP/IP, Routing & Switching, BGP, OSPF, VLANs, NAT, Traffic Shaping, and Policy-Based Routing.</li>
<li>Advanced troubleshooting, analytical, and problem-solving skills, with experience supporting complex enterprise, managed services, or service provider environments.</li>
<li>Strong customer-facing communication, presentation, consulting, and technical advisory skills, with the ability to engage effectively with stakeholders across all levels.</li>
<li>Demonstrated technical leadership, mentoring capabilities, and experience managing project delivery while coordinating with multiple stakeholders.</li>
<li>Solid understanding of security operations, incident response processes, and managed security services, including exposure to Zero Trust and cloud security architectures.</li>
<li>Experience working with virtualization and cloud platforms such as VMware ESXi, Hyper-V, AWS, and Microsoft Azure, preferably within large-scale enterprise or multi-site environments.</li>
<li>Strong documentation, reporting, and operational governance skills, with the ability to perform effectively in high-pressure environments and participate in critical incident response activities when required.</li>
<li>Relevant certifications such as FCP, FCSS, NSE 4/5/6/7, CCNA, CCNP Security, FortiSASE, and AWS/Azure Security certifications, along with a commitment to continuous learning and professional development.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Specialist Security Engineer – Fortinet Solutions is responsible for designing, implementing, optimizing, and supporting advanced Fortinet-based cybersecurity solutions across enterprise, service provider, and data center environments.<br> The role serves as a technical subject matter expert for Fortinet technologies, providing architecture design, deployment leadership, troubleshooting, migration support, and operational excellence across customer environments.<br> Working within ZainTECH’s Cybersecurity Practice, the Specialist Security Engineer will lead the delivery of secure, scalable, and resilient security solutions covering network security, SD-WAN, SASE, Zero Trust architectures, privileged access management, web application security, and security monitoring platforms.<br> The role collaborates closely with customers, presales teams, project delivery teams, and technology partners to ensure successful implementation and ongoing optimization of Fortinet security solutions.<br> Responsibilities: Security Architecture & Solution Design Design and implement enterprise and data center security architectures utilizing Fortinet technologies.<br> Develop secure, scalable, and highly available security solutions aligned with customer business and security requirements.<br> Design and architect, High Availability (HA) deployments, Advanced SD-WAN solutions, Secure Access Service Edge (SASE) architectures, Zero Trust Network Access (ZTNA) environments, Network segmentation and micro-segmentation strategies Conduct security assessments and provide recommendations aligned with cybersecurity best practices and industry standards.<br> Develop High-Level Designs (HLDs), Low-Level Designs (LLDs), Migration and implementation plans, technical architecture documentation Fortinet Solution Deployment & Integration Lead the installation, configuration, migration, and optimization of Fortinet solutions including: FortiGate FortiManager FortiAnalyzer FortiSwitch FortiAP FortiWeb FortiADC FortiPAM FortiProxy FortiDLP FortiSIEM FortiSASE FortiAppSec Integrate Fortinet platforms with: Active Directory LDAP RADIUS TACACS+ Identity Providers (IdPs) Multi-Factor Authentication (MFA) platforms SIEM and Syslog solutions AWS and Microsoft Azure environments Third-party security solutions Ensure successful migration and interoperability between legacy and modern security infrastructures.<br> Security Operations & Technical Support Provide advanced L2, L3, and escalation support for enterprise customers.<br> Troubleshoot complex: Security incidents Firewall issues Routing and connectivity problems VPN-related issues Authentication and access control challenges Conduct root cause analysis and provide recommendations to prevent recurrence.<br> Monitor solution performance and ensure high service availability.<br> Maintain configuration backups, disaster recovery plans, and operational documentation.<br> Support customers during critical incidents and major service disruptions.<br> Network Security & Advanced Security Technologies Configure, manage, and optimize: Security Policies Application Control Intrusion Prevention Systems (IPS) Web Filtering Anti-Malware Services Data Loss Prevention (DLP) Proxy Services Privileged Access Management (PAM) Security Event Monitoring and Correlation Deploy and support: Psec VPN SSL VPN Remote Internet Access (RIA) Direct Internet Access (DIA) Site-to-Site VPNs Hub-and-Spoke VPN Architectures Implement Zero Trust and SASE security models to enhance customer security posture.<br> Project Delivery & Customer Engagement Lead implementation, migration, upgrade, and optimization projects.<br> Coordinate activities with Customers,Vendors, Project Managers, internal delivery teams Produce technical implementation documentation, Acceptance reports, As-built documentation, Operational handover documentation Conduct customer knowledge transfer sessions and technical workshops.<br> Support presales teams during solution presentations, technical discussions, and proof-of-concept activities.<br> Continuous Improvement & Technical Leadership Stay current with emerging cybersecurity threats, Fortinet product developments, and industry best practices.<br> Participate in technical enablement and knowledge-sharing initiatives.<br> Support the development of technical standards, implementation methodologies, and operational procedures.<br> Contribute to service improvement initiatives across the Cybersecurity Practice.<br> Our Culture & Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behaviour across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Bachelor's degree in Computer Engineering, Computer Science, Information Security, Information Technology, or a related field, with a minimum of 5 years of experience in cybersecurity and network security engineering.<br> Proven hands-on expertise in designing, implementing, and supporting Fortinet security solutions, including FortiGate, FortiManager, FortiAnalyzer, SD-WAN, SASE, FortiWeb, FortiADC, FortiPAM, FortiProxy, FortiDLP, and FortiSIEM.<br> Strong knowledge of network security architecture and infrastructure design, with expertise in TCP/IP, Routing & Switching, BGP, OSPF, VLANs, NAT, Traffic Shaping, and Policy-Based Routing.<br> Advanced troubleshooting, analytical, and problem-solving skills, with experience supporting complex enterprise, managed services, or service provider environments.<br> Strong customer-facing communication, presentation, consulting, and technical advisory skills, with the ability to engage effectively with stakeholders across all levels.<br> Demonstrated technical leadership, mentoring capabilities, and experience managing project delivery while coordinating with multiple stakeholders.<br> Solid understanding of security operations, incident response processes, and managed security services, including exposure to Zero Trust and cloud security architectures.<br> Experience working with virtualization and cloud platforms such as VMware ESXi, Hyper-V, AWS, and Microsoft Azure, preferably within large-scale enterprise or multi-site environments.<br> Strong documentation, reporting, and operational governance skills, with the ability to perform effectively in high-pressure environments and participate in critical incident response activities when required.<br> Relevant certifications such as FCP, FCSS, NSE 4/5/6/7, CCNA, CCNP Security, FortiSASE, and AWS/Azure Security certifications, along with a commitment to continuous learning and professional development.<br></span> </div>
<p>Our Mission is to Simplify Life. We are looking to Simplify and automate complex decision-making for customer centric industries, like Utilities, Financial Services, Logistics, and commerce, that drive the world's economies and you have the chance to join the revolution. We are trying to solve huge challenges in today's enterprise that are directly impacting the employee and customer experience. What can we promise you: Youu2019ll join a global family of awesome, passionate people that are working together to build a sustainable, scalable ecosystem committed to using logic to create a better experience. We want you to help us become better. You will be empowered to drive change and innovate. That we will invest in you. We will give you the opportunity to master your domain and drive excellence.</p><p>As Avertra Corpu2019s Senior JavaScript Engineer , you will be in charge of all duties related to the front-end platform, from developing designs for complicated applications to analyzing code. This includes optimizing applications, ensuring UI/UX feasibility, and implementing API designs and architecture.</p><p>Main Job Responsibilities:</p><ul><li>Lead Front-End Architecture and Design: Design and implement scalable, maintainable, and high-performance front-end architectures. Make strategic decisions on frameworks, libraries, and tools to enhance development efficiency and application performance.</li><li>Mentor and Guide Junior Developers: Provide technical guidance, code reviews, and mentorship to junior team members. Foster a culture of continuous learning and professional growth within the development team.</li><li>Collaborate with Cross-Functional Teams: Work closely with back-end engineers, UX/UI designers, product managers, and other stakeholders to define and implement innovative solutions. Ensure seamless integration of front-end applications with back-end services and APIs.</li><li>Ensure Technical Feasibility and Optimize Performance: Assess the technical feasibility of UI/UX designs and provide feedback for improvements. Optimize applications for maximum speed, scalability, and responsiveness across various devices and platforms.</li><li>Implement and Enforce Coding Standards: Establish and maintain coding best practices and standards to ensure code quality and consistency. Conduct regular code reviews to enforce standards and identify areas for improvement.</li><li>Drive Continuous Improvement and Innovation: Stay updated with the latest industry trends, technologies, and best practices in JavaScript and front-end development. Propose and implement enhancements to existing systems and processes to improve efficiency and product quality.</li><li>Manage Agile Development Processes: Participate actively in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives. Help the team meet project deadlines and deliver high-quality features by effectively managing tasks and priorities.</li><li>Develop Automated Testing and Deployment Pipelines: Implement automated testing frameworks to ensure software reliability and reduce regression issues. Set up and maintain continuous integration/continuous deployment (CI/CD) pipelines to streamline the deployment process.</li><li>Ensure Security and Compliance: Integrate security best practices into front-end development to protect user data and ensure compliance with relevant regulations. Collaborate with security teams to conduct vulnerability assessments and address security concerns proactively.</li><li>Create and Maintain Documentation: Develop comprehensive documentation for front-end systems, processes, and APIs to facilitate knowledge sharing and onboarding. Ensure that all technical documentation is up-to-date and accessible to relevant team members.</li><li>Analyze and Resolve Complex Technical Issues: Troubleshoot and resolve performance bottlenecks, bugs, and other technical challenges in existing applications. Conduct root cause analysis for recurring issues and implement long-term solutions.</li><li>Coordinate with DevOps and Infrastructure Teams: Work with DevOps engineers to ensure smooth deployment and operation of front-end applications. Assist in managing environments, monitoring application performance, and ensuring high availability.</li></ul><p>Requirements Needed Competencies:</p><ul><li>Strong project management and organisational skills. Communication skills and critical thinking.</li><li>Designs and implements software solutions using modular programming principles to create maintainable, reusable, and scalable code.</li><li>Possesses a deep understanding of JavaScript fundamentals, has worked with modern frameworks to build scalable applications.</li></ul><p>Knowledge, Skills and Abilities:</p><ul><li>Ability to work in an Agile environment.</li><li>Development design patterns knowledge (ex: singleton pattern, interface segregation, KISS, DRY, etc...).</li><li>Demonstrates the ability to decompose complex problems into discrete, loosely-coupled components that can be developed, tested, and maintained independently.</li><li>Mentors junior developers and provides constructive code reviews that improve team capabilities.</li><li>Translates technical concepts for non-technical stakeholders and contributes to product planning discussions.</li><li>Implements security best practices including input validation, authentication, and protection against common vulnerabilities.</li></ul><p>Experience:</p><ul><li>At least 3-5 years of experience in web technologies, HTML, CSS, and JavaScript.</li><li>Experience with a responsive design for desktop/mobile.</li><li>Extensive HTML/CSS/Javascript coding experience, including Node and React.</li><li>Experience with Typescript.</li><li>Experience with ORMs such as Drizzle, Sequelize, or Prisma.</li><li>Experience working with and building APIs.</li></ul><p>Education:</p><ul><li>Bacheloru2019s Degree in Computer Science, Software Engineering or Information Technology.</li></ul><p>Travel: Depending on project needs</p><p>Work Schedule: Avertra Jordan office schedule</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong project management and organisational skills. Communication skills and critical thinking.</li><li>Designs and implements software solutions using modular programming principles to create maintainable, reusable, and scalable code.</li><li>Possesses a deep understanding of JavaScript fundamentals, has worked with modern frameworks to build scalable applications.</li><li>Ability to work in an Agile environment.</li><li>Development design patterns knowledge (ex: singleton pattern, interface segregation, KISS, DRY, etc...).</li><li>Demonstrates the ability to decompose complex problems into discrete, loosely-coupled components that can be developed, tested, and maintained independently.</li><li>Mentors junior developers and provides constructive code reviews that improve team capabilities.</li><li>Translates technical concepts for non-technical stakeholders and contributes to product planning discussions.</li><li>Implements security best practices including input validation, authentication, and protection against common vulnerabilities.</li><li>At least 3-5 years of experience in web technologies, HTML, CSS, and JavaScript.</li><li>Experience with a responsive design for desktop/mobile.</li><li>Extensive HTML/CSS/Javascript coding experience, including Node and React.</li><li>Experience with Typescript.</li><li>Experience with ORMs such as Drizzle, Sequelize, or Prisma.</li><li>Experience working with and building APIs.</li><li>Bacheloru2019s Degree in Computer Science, Software Engineering or Information Technology.</li></ul>
<p><h4>About Us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of Service Overview</h4>
<p>At PwC Consulting, we lead with insight and deliver with purpose. You’ll work alongside experts across industries to design and deliver forward-looking solutions in areas such as strategy and enterprise transformation, operational excellence, digital innovation, cyber resilience, and risk management. Our reimagined operating model brings together sector-aligned, solution-led teams empowered to move fast, think boldly, and create real impact. Whether transforming finance, enabling digital change, or shaping national visions, you’ll be part of a collaborative, forward-thinking community built to grow with you and the world around us.</p>
<h4>Business Unit Overview</h4>
<p>As part of the Management Consulting team, you’ll shape how organizations operate, perform, and grow. We deliver end-to-end consulting solutions across finance transformation, accounting transformation, workforce transformation, supply chain & efficiency transformation, enterprise solutions and capability building through PwC Academy. It’s where business performance meets human potential, backed by technology, powered by purpose.</p>
<h4>Solution Unit Overview</h4>
<p>PwC Academy is the talent and skills development business of PwC Middle East. We build capabilities at scale so governments and organizations can accelerate the region’s transformation agenda through a future-fit workforce. We are a tech-forward, people-powered community of educators, bringing together the strength of the global PwC network, our deep-rooted regional insights, and our expert L&D resources and strategic alliances, to deliver upskilling solutions that create sustained impact. At PwC Academy, we shape the future of learning – driving transformation through talent.</p>
<h4>How You’ll Contribute? (Roles & Responsibilities)</h4>
<p>As an L&D Project Management – Project Admin Support Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p>
<ul>
<li><strong>Project Setup & Planning</strong><br>
Create and maintain project IDs and profitability trackers following internal approvals.<br>
Support revenue and cost phasing in collaboration with Project Managers.<br>
Maintain revenue forecasts and client invoicing plans.</li>
<li><strong>Financial Monitoring & Control</strong><br>
Track project costs, vendor invoices, and expense recharges.<br>
Update project financials, including revenue, cost, and margin.<br>
Upload approved invoices to client portals and coordinate billing milestones.</li>
<li><strong>Invoicing & Cash Collection</strong><br>
Monitor accounts receivable, WIP, and aged debt.<br>
Follow up on overdue invoices and escalate payment issues as required.<br>
Liaise with Finance and vendors on payment status and queries.</li>
<li><strong>Project Closure</strong><br>
Support final financial reconciliation, accruals, and reporting.<br>
Close project IDs upon completion and approval.<br>
Meet the project team across the region and ensure financial reports are updated.<br>
Based on the requirements of the business, additional responsibilities as assigned.</li>
</ul>
<h4>What You’ll Bring</h4>
<ul>
<li><strong>Years of experience:</strong> 1-2 years experience in related role</li>
<li><strong>Education:</strong> Bachelors or Masters in Management. Finance specialization preferred</li>
<li><strong>Technical Skills:</strong><br>
Project financial management, including revenue forecasting, cost tracking, WIP and margin monitoring.<br>
Proficiency in MS Excel (trackers, reconciliations, phasing) and MS PowerPoint for reporting support.<br>
Experience with project setup, project IDs, billing milestones, and invoicing processes.<br>
Understanding of accounts receivable, aged debt, accruals, and basic financial controls.<br>
Familiarity with ERP/finance systems and client invoicing portals (e.g. SAP, Oracle or similar).<br>
Strong documentation and record-keeping skills aligned with audit and compliance requirements.</li>
<li><strong>Soft Skills:</strong><br>
Strong attention to detail with the ability to manage multiple tasks and deadlines accurately.<br>
Effective communication skills to coordinate with project teams, Finance, vendors, and stakeholders.<br>
Organised, proactive, and able to work independently while supporting regional teams.<br>
Problem-solving mindset with the ability to flag risks, discrepancies, and follow through on resolutions.<br>
Adaptability and willingness to take on additional responsibilities in a fast-paced environment.<br>
Collaborative team player with a professional and service-oriented approach.</li>
<li><strong>Language Skills:</strong> Fluent in Arabic and English</li>
<li><strong>Travel Requirements:</strong> No travel required</li>
</ul>
<h4>How You’ll Make a Difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of the PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why You’ll Love Working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large.</p><p>About the Role:</p><p>You will work closely with Product Managers, Software Engineers, and other Quality Engineers to build and maintain high-quality solutions across the Content Creators ecosystem , which includes:</p><ul><li>Article Submission (Research Exchange / ReX)</li><li>Article Transfer (ReX Transfer)</li><li>License Signing and Open Access Payments (Author Services)</li><li>Open Access Fund Management (Wiley Open Access Dashboard (WOAD) and Oable)</li></ul><p>As part of an Agile Scrum team, you will contribute to the development of automated testing frameworks, support continuous quality improvements, and help ensure our platforms deliver an exceptional user experience.</p><p>How You Will Make an Impact</p><ul><li>Design, develop, and maintain automated test suites for web applications and services.</li><li>Collaborate with Product Owners, Developers, and Quality Engineers within Agile Scrum teams.</li><li>Define and implement effective testing strategies to improve product quality and reliability.</li><li>Partner with developers to determine the most efficient and scalable testing approaches.</li><li>Analyze business requirements and translate them into comprehensive test scenarios and test cases.</li><li>Support sprint planning, estimation, and delivery activities to achieve team objectives.</li><li>Contribute to quarterly Program Increment (PI) planning and cross-functional initiatives.</li><li>Perform exploratory and manual testing when required to validate new functionality and identify potential risks.</li><li>Champion quality best practices, including shift-left testing and continuous improvement initiatives.</li><li>Provide recommendations to enhance testing frameworks, development processes, and overall system quality.</li></ul><p>What We Look For</p><p>Required Qualifications</p><ul><li>Experience in both manual and automated software testing.</li><li>Strong knowledge of Java, including:</li><ul><li>Object-Oriented Programming (OOP)</li><li>Collections Framework</li><li>Multithreading fundamentals</li><li>Lambda expressions</li><li>Stream API</li></ul><li>Experience testing RESTful APIs and strong understanding of HTTP protocols.</li><li>Strong SQL skills with hands-on experience using PostgreSQL, including:</li><ul><li>Multi-table joins</li><li>Subqueries</li><li>Aggregations</li><li>Test data preparation and backend validation</li></ul><li>Proficiency with Git, including branching, merging, rebasing, and conflict resolution.</li><li>Understanding of software development lifecycles, testing methodologies, and quality assurance practices.</li><li>Passion for shift-left testing principles and continuous quality improvement.</li><li>Understanding of modern web application architecture and behavior.</li><li>Ability to effectively work with and interpret English-language technical documentation.</li></ul><p>Technical Environment</p><p>Our technology stack includes:</p><ul><li>Java 17</li><li>Selenide for UI test automation</li><li>RestAssured for API testing</li><li>JUnit and TestNG</li><li>TestContainers for integration testing</li><li>GitHub and GitHub Actions</li><li>Allure and Report Portal for test reporting</li><li>Microservices architecture</li><li>HTTP and Kafka-based communication</li><li>Kibana and Grafana for monitoring and observability</li></ul><p>Preferred Qualifications</p><ul><li>Knowledge of Spring and Spring Boot.</li><li>Experience working with SQL and NoSQL databases.</li><li>Understanding of event-driven architectures and messaging platforms such as Kafka or RabbitMQ.</li><li>Experience working with AWS cloud services and infrastructure.</li><li>Strong written and verbal English communication skills.</li></ul><p>We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what s next in science, education, and publishing creating impact that reaches everywhere. We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.</p><p>Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact EMAIL_ADDRESS for assistance.</p><p>We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles. When applying, please attach your resume/CV to be considered. #LI-SC1</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience in both manual and automated software testing.</li><li>Strong knowledge of Java, including:<ul><li>Object-Oriented Programming (OOP)</li><li>Collections Framework</li><li>Multithreading fundamentals</li><li>Lambda expressions</li><li>Stream API</li></ul></li><li>Experience testing RESTful APIs and strong understanding of HTTP protocols.</li><li>Strong SQL skills with hands-on experience using PostgreSQL, including:<ul><li>Multi-table joins</li><li>Subqueries</li><li>Aggregations</li><li>Test data preparation and backend validation</li></ul></li><li>Proficiency with Git, including branching, merging, rebasing, and conflict resolution.</li><li>Understanding of software development lifecycles, testing methodologies, and quality assurance practices.</li><li>Passion for shift-left testing principles and continuous quality improvement.</li><li>Understanding of modern web application architecture and behavior.</li><li>Ability to effectively work with and interpret English-language technical documentation.</li></ul><p>Preferred Qualifications</p><ul><li>Knowledge of Spring and Spring Boot.</li><li>Experience working with SQL and NoSQL databases.</li><li>Understanding of event-driven architectures and messaging platforms such as Kafka or RabbitMQ.</li><li>Experience working with AWS cloud services and infrastructure.</li><li>Strong written and verbal English communication skills.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><b>Organizational Background</b></p><p>Anera (American Near East Refugee Aid) is a non-political, non-religious international humanitarian and development organization that has worked for decades to address the development and relief needs of communities across the Middle East, including Palestine, Lebanon and Jordan. Anera delivers programs in education, health, economic development and emergency relief, working closely with local partners and communities.</p><p><br></p><p><b>Project Background</b></p><p>The Anera Summer Educational Program supports children from Gaza who have been evacuated to Jordan to receive medical treatment and are currently residing in temporary accommodation. These children have experienced prolonged disruption to their formal education, with schooling interrupted for over two years as a result of the war.</p><p>To respond to this learning loss, Anera is delivering a phased educational support program informed by a focus group assessment conducted with the children across three age groups. The assessment identified significant needs in foundational literacy, alongside numeracy, English and science enrichment. English and Mathematics are being provided through a third party; Anera, will provide Arabic literacy support followed by science enrichment in subsequent phases.</p><p>This Terms of Reference covers the Arabic literacy phase only — a three-month (12-week) program of foundational literacy support delivered to the three age groups in parallel.</p><p><br></p><p><b>Objective of the Consultancy</b></p><p>The objective of this consultancy is to design and deliver a structured, learner-centered Arabic literacy program that helps Gaza children recover and strengthen foundational literacy skills — reading fluency, comprehension, vocabulary and written expression — in a supportive, engaging and trauma-sensitive environment that rebuilds learning confidence and routine.</p><p><br></p><p><b>Scope of Work</b></p><p><b>The consultant will be responsible for the full design and delivery of the Arabic literacy classes, including:</b></p><p>• Developing a progressive 12-week Arabic literacy curriculum and detailed session plans appropriate to each age group, drawing on the Thaki platform's literacy resources, where Thaki platform is an offline digital educational database, ready for immediate use in educational programs.</p><p>• Designing simple, activity-based baseline and endline assessment tools to measure learner progress without creating test anxiety.</p><p>• Delivering all scheduled sessions to the three groups using interactive, game-based, group-work and visual/video-based methods, in line with the learning preferences identified in the focus group findings.</p><p>• Differentiating instruction within each group to accommodate mixed ability levels resulting from interrupted schooling.</p><p>• For older groups, linking content to the Palestinian curriculum where feasible to support future educational progression.</p><p>• Maintaining attendance and learner progress records, and accommodating absences due to medical treatment through flexible recap and make-up support.</p><p>• Creating a safe, encouraging and trauma-sensitive classroom environment, and referring any child welfare or protection concerns to the designated Anera focal point.</p><p>• Organizing a closing learner showcase and certificate event with families.</p><p><br></p><p><b>Target Groups & Class Schedule</b></p><p>Classes will be delivered on <b>Mondays and Wednesdays</b> only, in consecutive one-hour sessions, to avoid clashing with the third-party English and Mathematics classes held on other days. Each group receives two one-hour sessions per week (24 hours per group over the phase). A short changeover between groups is built in to allow smooth transitions.</p><p><br></p><p><br></p><p><b>Deliverables</b></p><p><br></p><ul><li><b>Inception note & session plans</b></li></ul><p> A short inception note plus a week-by-week session plan for all three groups, including learning objectives, methods and Thaki platform resources (Week 1)</p><p><br></p><ul><li><b>Assessment tools</b></li></ul><p> Activity-based baseline and endline literacy assessment tools, plus a simple progress-tracking format (Week 1)</p><p><br></p><ul><li><b>Class delivery</b></li></ul><p> Delivery of all scheduled Arabic literacy sessions — 3 groups × 2 sessions/week × 12 weeks (72 contact hours total; 24 hours per group) (Weeks 1–12)</p><p><br></p><ul><li><b>Attendance & progress records</b></li></ul><p> Maintained attendance registers and learner progress records submitted to Anera (Ongoing / monthly)</p><p><br></p><ul><li><b>Learner showcase</b></li></ul><p> A closing showcase and certificate event for learners and their families (Week 12)</p><p><br></p><ul><li><b>Final report</b></li></ul><p> A concise final report covering delivery, attendance, learner progress (baseline vs. endline), challenges and recommendations (Within 2 weeks of completion)</p><p><br></p><p><br></p><p><b><span></span>Duration & Level of Effort</b></p><p>The consultancy will run for three months (12 weeks). The core delivery commitment is 72 contact hours (three groups × one hour × two days × twelve weeks), in addition to time required for curriculum and session planning, assessment design, record-keeping, the closing event and final reporting. The exact start date will be confirmed upon contracting.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Qualifications & Experience</b></p><p>• University degree in education, early-grade/primary education, or a related field.</p><p>• Demonstrated experience teaching Arabic literacy to children and adolescents, ideally across the 6–17 age range.</p><p>• Experience working with refugee, displaced, or war-affected children is strongly preferred.</p><p>• Familiarity with active, learner-centered and play-based teaching methods, and the ability to differentiate instruction for mixed ability levels.</p><p>• Understanding of trauma-sensitive / psychosocial-aware approaches to working with vulnerable children.</p><p>• Strong classroom management, interpersonal and communication skills; fluency in Arabic.</p><p>• Familiarity with the Palestinian curriculum and/or digital learning platforms (e.g., Thaki) is an advantage.</p><p><br></p><p><b>Reporting & Supervision</b></p><p>The consultant will report to the Deputy Country Director for Programs at Anera Jordan, and will coordinate closely with Anera's program and MEAL teams on scheduling, assessment, attendance reporting and progress monitoring.</p><p><br></p><p><b><span></span>Safeguarding & Code of Conduct</b></p><p>Given that the program serves vulnerable, war-affected children, the consultant must adhere at all times to Anera's Child Safeguarding Policy, Code of Conduct and Protection from Sexual Exploitation and Abuse (PSEA) standards. The selected consultant will be required to sign these policies prior to commencing work and may be subject to reference and background checks. Any safeguarding or child protection concern must be reported immediately to the designated Anera focal point.</p><p><br></p></div>
<h2 class="h5">Job description</h2>
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<span>This position is priority reserved for internal staff until midnight on Tuesday 18 August 2026.<br> Mission: 12 months Place: Amman - Jordan Starting: September 2026 Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster.<br> The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.<br> Since its creation in 1982, HI has run development & humanitarian projects in more than 55 countries and responded to numerous emergencies.<br> Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation.<br> This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.<br> Please indicate if you require any special accommodation, even at the first interview.<br> For more information about the organisation.<br> JOB CONTEXT: HI’s Regional Programme (Mashriq) coordinates missions in 4 different countries (Egypt, Jordan, Lebanon, and Syria).<br> The programme is covering the full mandate of HI – emergency, mine action and development with a strong focus on continuum and resilience.<br> The program has a total volume expected for 2026 of 12M Euros with 300 staff.<br> The main sectors of intervention are integrated rehabilitation and MHPSS, inclusive education, Economic inclusion including basic needs and economic recovery), Humanitarian mines actions and Inclusive Humanitarian Actions/Inclusive governance.<br> Education is one of the core sector of intervention in most of the countries within the region.<br> HI currently implements inclusive education projects in Jordan, Lebanon and Syria, while seeking to develop interventions in Egypt.<br> In Syria, HI is supporting Education in Emergencies (EiE) partners (international INGOs and local NGOs) to make their EiE intervention inclusive of children with disabilities, through a mix approach of technical capacity building to partners and direct operational support to children with disabilities and their caregivers.<br> YOUR MISSION: Based on the evolution of the context in the region, the Regional Rehabilitation Specialist will have to support the development of the Operational strategy and the revision of the sectorial strategy developed in the previous years to be adapted to the evolution of the context, especially in Lebanon.<br> Under the line management of the Technical Head of Program (THoP), you contribute to the implementation of the mandate of HI and the operational strategy of HI MASHRIQ program in your field of expertise, while respecting the HI DGA policy.<br> You ensure optimal quality and impact of the projects implemented in the countries, through a delegation system with appropriate control mechanisms.<br> You share with all HI managers the responsibility of a sound management and successful functioning of the global organization.<br> The post holder leverages expertise in Rehabilitation to offer strategic and/or operational support to the countries in MASHRIQ (Lebanon, Palestine, Jordan, Egypt, and Syria), according to needs jointly defined with the THoP and the Global Specialist.<br> Mission 1: Expertise 1.<br>1 Contributes to the regional strategies and countries mission strategies when relevant in line with the global strategies 1.<br>2 Ensure technical support to projects in line with the global technical frameworks and standards on Rehabilitation 1.<br>3 Support the design and contextualization of technical tools, training, materials and other relevant documents, and disseminate them among the mission/humanitarian regional community (as needed) upon prior validation by the relevant HQ Technical Specialists.<br> 1.4 Ensure technical learning from projects 1.<br>5 Ensure the control & monitoring of the technical quality and the relevance of HI’s activities in the Programmers under Rehabilitation activities 1.<br>6 Ensure compliance of the technical proposition with nexus stakes 1.<br>7 Contributes to the development of research and innovation projects at country and region level, when relevant, in the MHPSS expertise.<br> 1.8 Contribute to the Technical Divisions professional channel animation Mission 2: Influence Contribute to the local external prestige and influence of HI’s expertise in the field of expertise and foster technical partnerships between HI and other actors.<br> Mission 3: Business Development Ensure the development of major opportunities or new projects in the region in Rehabilitation sector.<br> Be up-to date on the last international practices and directions and opportunities under his sectorial scope.<br> Use this knowledge to guide the mission towards new and more relevant and efficient technical programming.<br> Ensure relevance of technical practices at project design stage and on strategy development.<br> Mission 4: Emergency preparedness and response Contribute to the support or implementation of emergency preparedness actions in the region and, during an emergency, adapts his/her working modality to contribute to an effective HI humanitarian response.<br> CHARACTERISTICS OF THE POSITION: The position will require the postholder to travel between the countries of the region and be able to move easily.<br> At HI, the conditions offered are up to your commitment and adapted to the context of your mission: Join the team 12 months International contract starting from September 1st 2026 ; The international contract provides social cover adapted to your situation: Unemployment insurance benefits for EU nationals; Pension scheme; Medical coverage with 50% of employee contribution; Repatriation insurance paid by HI; Salary from 2813 € gross/month upon experience; Perdiem: 640€ net/month - paid in the field Paid leaves: 25 days per year; R&R: according to the level of the mission : 1 day per month Position open to families: a child allowance of 100€ per month, per child (from the second child) paid in the field; Contribution to school registration fees for children over 3 years; Family-wide health coverage; Payment for travel costs (air ticket & visa) and transport of your personal effects; Housing: individual taken in charge by HI; If you are resident in the country: local package.<br> This position is priority reserved for internal staff until midnight on Tuesday 18 August 2026.<br> You hold an advanced degree in Physiotherapy, Occupational Therapy, Physical Medicine and Rehabilitation, You have a minimum of 5 years’ experience between international development and emergency and post crisis environments, in technical position, · You have proven experience in complex environments as well as in collaboration with national rehabilitation actors at all levels (from services to central and international levels), You have strong strategic analytical skills; capacity to establish clear frameworks, rules and limits, You have strong experience in capacity building techniques with adults, using different pedagogical models.<br> You like working as part of a team/network, cooperating.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Kitchen Operations for Property<br>• Leads kitchen management team.<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities <br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>