UI developer Jobs - Amman Jordan

<p>The Fresh Full Stack Developer is responsible for supporting the design, development, maintenance, and enhancement of application features across backend, frontend, and database layers. This position is intended for a fresh graduate or early-career professional seeking to build practical experience within a structured development environment while working under the guidance of senior team members and adhering to established coding standards, SDLC processes, and architectural guidelines.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Application Development: Support the development of backend services using C# and .NET Core. Assist in the implementation of frontend components using jQuery, Bootstrap, and Metronic UI. Contribute to the development and maintenance of RESTful APIs for internal and external use. Participate in implementing business logic within multi-tenant environments under guidance. Assist in maintaining Windows client applications where required. Support mobile application tasks as assigned by the Development Team Lead.</li><li>Database &amp; Data Handling: Write and maintain basic SQL Server queries, views, and stored procedures with support from senior developers. Support efforts to ensure data accuracy, consistency, and reliability. Follow best practices for database access, transactions, and data handling. Assist in troubleshooting data-related issues.</li><li>Code Quality &amp; Standards: Write clean, readable, and maintainable code in accordance with team standards. Participate in code reviews and apply feedback in a timely manner. Learn and follow defined architecture principles and design patterns. Assist with improving and refactoring existing code under guidance. Apply appropriate error handling, logging, and validation in assigned tasks.</li><li>SDLC &amp; Delivery: Work within Agile/Scrum methodology. Participate in sprint planning, daily standups, reviews, and retrospectives. Complete assigned tasks within agreed timelines with support from the team. Collaborate with QA to resolve defects and improve application quality. Support deployments to QA and UAT environments when required.</li><li>DevOps &amp; Repository Usage: Follow defined branching and merging practices. Use GitHub / Azure DevOps repositories for source control. Maintain clear and traceable commits aligned with assigned work items. Assist in resolving build issues related to assigned code changes.</li><li>Knowledge Sharing &amp; Documentation: Document assigned modules, APIs, and implemented logic. Maintain up-to-date technical documentation for completed work. Participate in knowledge-sharing sessions. Communicate progress, issues, and understanding of assigned features to team members.</li><li>Collaboration &amp; Communication: Work closely with Senior Developers and Development Team Lead. Coordinate with QA, DevOps, and Infrastructure teams as needed. Escalate blockers, questions, or unclear requirements in a timely manner. Collaborate effectively with distributed teams.</li><li>Security &amp; Compliance: Follow secure coding practices. Handle sensitive data responsibly and confidentially. Comply with internal security policies and access controls. Support logging, traceability, and audit requirements as needed.</li></ul><p>Job Relations:</p><p>Reports to Development Team Lead. Works closely with Senior Developers, QA, DevOps, and Infra teams. Coordinates with Technical Delivery Lead as required.</p><p>Bachelor s degree in computer engineering, Computer Science, or related field. Fresh graduate or up to 1 year of experience in software development.</p><p>Competencies:</p><ul><li>Willingness to learn and respond positively to feedback.</li><li>Good organizational and time management skills.</li><li>Effective communication and documentation ability.</li><li>Analytical thinking and a problem-solving mindset.</li><li>Ability to work effectively within a fast-paced team environment.</li></ul><p>Skills:</p><ul><li>Backend: Basic knowledge of C# and .NET Core.</li><li>Frontend: Basic knowledge of HTML, CSS, JavaScript, jQuery, Bootstrap, and Metronic.</li><li>Database: Basic knowledge of Microsoft SQL Server.</li><li>Real-time: Exposure to SignalR is a plus.</li><li>Version Control: Familiarity with Git (GitHub / Azure DevOps).</li><li>CI/CD: Basic understanding of Azure DevOps Pipelines or similar tools.</li><li>Documentation: Familiarity with SharePoint or internal documentation tools.</li><li>Project Management: Familiarity with Jira / Azure Boards.</li></ul><p>Preferred Skills:</p><ul><li>Academic projects, internships, graduation projects, or personal projects are considered an advantage.</li><li>Basic familiarity with C#, .NET Core, SQL Server, JavaScript, jQuery, and web application concepts.</li><li>Exposure to Agile/Scrum, Git, Jira, DevOps, or CI/CD concepts is considered a plus.</li></ul><p>Languages:</p><ul><li>Fluent in English (required).</li><li>Arabic proficiency (preferred).</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in computer engineering, Computer Science, or related field. Fresh graduate or up to 1 year of experience in software development.</p><p>Competencies:</p><ul><li>Willingness to learn and respond positively to feedback.</li><li>Good organizational and time management skills.</li><li>Effective communication and documentation ability.</li><li>Analytical thinking and a problem-solving mindset.</li><li>Ability to work effectively within a fast-paced team environment.</li></ul><p>Skills:</p><ul><li>Backend: Basic knowledge of C# and .NET Core.</li><li>Frontend: Basic knowledge of HTML, CSS, JavaScript, jQuery, Bootstrap, and Metronic.</li><li>Database: Basic knowledge of Microsoft SQL Server.</li><li>Real-time: Exposure to SignalR is a plus.</li><li>Version Control: Familiarity with Git (GitHub / Azure DevOps).</li><li>CI/CD: Basic understanding of Azure DevOps Pipelines or similar tools.</li><li>Documentation: Familiarity with SharePoint or internal documentation tools.</li><li>Project Management: Familiarity with Jira / Azure Boards.</li></ul><p>Preferred Skills:</p><ul><li>Academic projects, internships, graduation projects, or personal projects are considered an advantage.</li><li>Basic familiarity with C#, .NET Core, SQL Server, JavaScript, jQuery, and web application concepts.</li><li>Exposure to Agile/Scrum, Git, Jira, DevOps, or CI/CD concepts is considered a plus.</li></ul><p>Languages:</p><ul><li>Fluent in English (required).</li><li>Arabic proficiency (preferred).</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an Associate Software Engineer to join our dynamic engineering teams and contribute to the development of innovative software solutions. As an Associate Software Engineer, you will work as part of a Scrum team responsible for delivering components of our flagship products and platforms. This entry-level professional position provides an excellent opportunity to develop your technical skills while contributing to meaningful software development projects that impact millions of users globally. Your primary responsibility is to work as a Quality Engineer, focusing on developing regression tests, end-to-end (E2E) tests, and other quality assurance solutions to ensure product reliability and performance.</p><p>How You Will Make an Impact</p><p>As an Associate Software Engineer, you will work in teams responsible for delivering one or more product components across various platforms including research, education, and corporate learning systems. You will be responsible for delivering solid and maintainable software through established good processes while taking ownership over component, product, or project lifecycles. You will provide technical support and assistance to end-users, troubleshoot application issues, and resolve them in a timely manner. Your responsibilities will include documenting and tracking support tickets, escalating unresolved issues following established procedures, and contributing to continuous improvement of support processes and procedures.</p><p>Skills and Qualifications</p><p>Core Technical Skills:</p><ul><li>Excellent knowledge of computer science concepts</li><li>Basic understanding of Java-based development</li><li>Good understanding of client/server applications, relational databases, and web-based application</li><li>What is HTTP and how is it used in client-server communication? Can you explain what happens when you type a URL into a browser? What is the role of a server in a client-server architecture?</li><li>Knowledge of version control systems and collaborative development practices.</li></ul><p>Development Technologies:</p><ul><li>Experience with modern web technologies and frameworks</li><li>Understanding of API development and integration concepts</li><li>Basic knowledge of cloud technologies and deployment practices</li><li>Familiarity with agile development methodologies</li><li>Experience with debugging and problem-solving techniques</li><li>Knowledge of testing principles and quality assurance practices</li></ul><p>Professional Capabilities:</p><ul><li>Strong written and oral communication skills</li><li>Ability to work effectively in team environments</li><li>Willingness to learn new skills and technologies continuously</li><li>Passion for software development with an engineering mindset</li><li>Eagerness to take on new challenges and grow professionally</li><li>Understanding of the value in collaborative work and knowledge sharing.</li></ul><p>Technical Support Skills:</p><ul><li>Ability to provide technical support via ticketing systems, emails, or calls</li><li>Skills in troubleshooting and diagnosing application problems</li><li>Experience with documentation and ticket tracking systems</li><li>Capability to escalate issues appropriately following established procedures</li><li>Ability to educate end-users on effective application usage</li></ul><p>Educational and Experience Requirements:</p><ul><li>Bachelor's degree in Computer Science, Information Technology, Information Systems, or equivalent qualification</li><li>0-12 months of relevant technical experience (internships and projects considered)</li><li>Entry-level position suitable for recent graduates or career changers</li><li>Demonstrated passion for technology and continuous learning</li><li>Strong track record of conscientious, thoughtful work</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Information Systems, or equivalent qualification</li><li>0-12 months of relevant technical experience (internships and projects considered)</li><li>Entry-level position suitable for recent graduates or career changers</li><li>Demonstrated passion for technology and continuous learning</li><li>Strong track record of conscientious, thoughtful work</li><li>Excellent knowledge of computer science concepts</li><li>Basic understanding of Java-based development</li><li>Good understanding of client/server applications, relational databases, and web-based application</li><li>Knowledge of version control systems and collaborative development practices.</li><li>Experience with modern web technologies and frameworks</li><li>Understanding of API development and integration concepts</li><li>Basic knowledge of cloud technologies and deployment practices</li><li>Familiarity with agile development methodologies</li><li>Experience with debugging and problem-solving techniques</li><li>Knowledge of testing principles and quality assurance practices</li><li>Strong written and oral communication skills</li><li>Ability to work effectively in team environments</li><li>Willingness to learn new skills and technologies continuously</li><li>Passion for software development with an engineering mindset</li><li>Eagerness to take on new challenges and grow professionally</li><li>Understanding of the value in collaborative work and knowledge sharing.</li><li>Ability to provide technical support via ticketing systems, emails, or calls</li><li>Skills in troubleshooting and diagnosing application problems</li><li>Experience with documentation and ticket tracking systems</li><li>Capability to escalate issues appropriately following established procedures</li><li>Ability to educate end-users on effective application usage</li></ul><p></p></section>

<p><h4>About Maqsam</h4> <p>At Maqsam, we’re building the friendliest cloud communication suite in MENA. Businesses use Maqsam to make and receive calls anywhere in the world, get local and international numbers without friction, build interactive voice responses, supervise and record their call-centre teams, and support customers over WhatsApp and other channels.</p> <p>We’re growing fast, we sit at the heart of a real problem for growing businesses, and we’re in the middle of an exciting shift, from a feature factory toward genuine product discovery. You’ll join a world-class team whose members have built products at Google, Booking, Microsoft, Verizon, Orange, and Zain.</p> <h4>Your opportunity</h4> <p>We’re hiring an experienced product manager to drive key parts of our administration area, the account, team, permissions, and configuration layer our customers rely on every day, plus the compliance and regulatory capabilities that let them operate legally across MENA markets. You’ll take clear ownership of a defined set of products within this area from day one, and you’ll have room to grow your remit as you prove yourself.</p> <p>This is a hands-on, high-ownership role at the intersection of product, engineering, compliance, and our revenue teams. You’ll partner closely with the squad lead and, given your experience, be trusted to run significant areas independently. Much of the work is turning operational and market requirements into clear, shippable product, so you’ll be equally comfortable digging into a new market’s requirements and writing a crisp and clear requirements for the squad.</p> <p>You’ll report to: the VP of Product.<br> You’ll work day-to-day with: Engineering, UX/UI (Design), Compliance, Legal, Finance, and the Revenue teams (Support, Success, Sales).<br> Squad: Administration.</p> <h4>Your top responsibilities</h4> <li>The administration layer. Take clear ownership of account, team, roles and permissions, and configuration surfaces, the backbone that, when done well, makes Maqsam feel effortless to run. Outcome: measurable drop in admin-related friction and support load.</li> <li>Regulatory and market-readiness features. Work closely with legal and compliance teams to turn regional and market requirements (e.g. business verification, identity, and reporting needs across MENA markets) into prioritised, well-specified product, so Maqsam’s product expands cleanly into new markets and the customer experience stays simple.</li> <li>Cross-team leadership. Act as the lead product point of contact across Engineering, Compliance, Finance, and Revenue, aligning stakeholders, protecting engineering focus, and keeping the roadmap honest under changing priorities. Outcome: fast, clean resolutions instead of fire-drills.</li> <li>Product source-of-truth. Establish and maintain the product documentation for your area so the team has a reliable reference for how it actually works. Outcome: a maintained source of truth others can rely on.</li> <li>Evidence-led discovery. Talk to users, use our analytics, and bring evidence, not just requests, into what we build next.</li> <h4>We expect from you</h4> <li>4+ years in B2B product management (SaaS or software), with a strong track record of shipping and owning meaningful product areas independently.</li> <li>Advanced stakeholder management across technical and non-technical partners; you build alignment and lead without authority.</li> <li>Exceptional written and verbal communication with stakeholders.</li> <li>Comfort with ambiguity and shifting priorities; you create structure and order without waiting for it.</li> <li>Technical fluency; you collaborate closely and credibly with engineers.</li> <li>Data-literate; you think analytically and you are data driven.</li> <li>Fluent in English and Arabic.</li> <li>Demonstrated ownership and accountability for outcomes; genuine curiosity and drive to learn.</li> <li>LLM/AI experience or familiarity.</li> <h4>Nice to have</h4> <li>Telecom / CPaaS / CCaaS / contact-centre domain background.</li> <li>Exposure to AI-powered product features (a growing bet across Maqsam).</li> <li>Experience building or maintaining integrations / public APIs.</li> <li>Experience with legal and compliance product scope.</li> <li>Storytelling communication.</li> <h4>What we provide</h4> <p>Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:</p> <li>A collaborative and friendly environment with flexible hours.</li> <li>Many opportunities to learn, grow and become a world-class professional.</li> <li>A fair compensation.</li> <li>A culture that thrives on open communication and transparency.</li> <li>First-class health insurance.</li> <li>Part of something big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li></p><p></p>

<p><h4>About Maqsam</h4> <p>At Maqsam, we’re building the friendliest cloud communication suite in MENA. Businesses use Maqsam to make and receive calls anywhere in the world, get local and international numbers without friction, build interactive voice responses, supervise and record their call-centre teams, and support customers over WhatsApp and other channels.</p> <p>We’re growing fast, we sit at the heart of a real problem for growing businesses, and we’re in the middle of an exciting shift, from a feature factory toward genuine product discovery. You’ll join a world-class team whose members have built products at Google, Booking, Microsoft, Verizon, Orange, and Zain.</p> <h4>Your opportunity</h4> <p>We’re hiring an experienced product manager to drive key parts of our administration area, the account, team, permissions, and configuration layer our customers rely on every day, plus the compliance and regulatory capabilities that let them operate legally across MENA markets. You’ll take clear ownership of a defined set of products within this area from day one, and you’ll have room to grow your remit as you prove yourself.</p> <p>This is a hands-on, high-ownership role at the intersection of product, engineering, compliance, and our revenue teams. You’ll partner closely with the squad lead and, given your experience, be trusted to run significant areas independently. Much of the work is turning operational and market requirements into clear, shippable product, so you’ll be equally comfortable digging into a new market’s requirements and writing a crisp and clear requirements for the squad.</p> <p>You’ll report to: the VP of Product.<br> You’ll work day-to-day with: Engineering, UX/UI (Design), Compliance, Legal, Finance, and the Revenue teams (Support, Success, Sales).<br> Squad: Administration.</p> <h4>Your top responsibilities</h4> <li>The administration layer. Take clear ownership of account, team, roles and permissions, and configuration surfaces, the backbone that, when done well, makes Maqsam feel effortless to run. Outcome: measurable drop in admin-related friction and support load.</li> <li>Regulatory and market-readiness features. Work closely with legal and compliance teams to turn regional and market requirements (e.g. business verification, identity, and reporting needs across MENA markets) into prioritised, well-specified product, so Maqsam’s product expands cleanly into new markets and the customer experience stays simple.</li> <li>Cross-team leadership. Act as the lead product point of contact across Engineering, Compliance, Finance, and Revenue, aligning stakeholders, protecting engineering focus, and keeping the roadmap honest under changing priorities. Outcome: fast, clean resolutions instead of fire-drills.</li> <li>Product source-of-truth. Establish and maintain the product documentation for your area so the team has a reliable reference for how it actually works. Outcome: a maintained source of truth others can rely on.</li> <li>Evidence-led discovery. Talk to users, use our analytics, and bring evidence, not just requests, into what we build next.</li> <h4>We expect from you</h4> <li>4+ years in B2B product management (SaaS or software), with a strong track record of shipping and owning meaningful product areas independently.</li> <li>Advanced stakeholder management across technical and non-technical partners; you build alignment and lead without authority.</li> <li>Exceptional written and verbal communication with stakeholders.</li> <li>Comfort with ambiguity and shifting priorities; you create structure and order without waiting for it.</li> <li>Technical fluency; you collaborate closely and credibly with engineers.</li> <li>Data-literate; you think analytically and you are data driven.</li> <li>Fluent in English and Arabic.</li> <li>Demonstrated ownership and accountability for outcomes; genuine curiosity and drive to learn.</li> <li>LLM/AI experience or familiarity.</li> <h4>Nice to have</h4> <li>Telecom / CPaaS / CCaaS / contact-centre domain background.</li> <li>Exposure to AI-powered product features (a growing bet across Maqsam).</li> <li>Experience building or maintaining integrations / public APIs.</li> <li>Experience with legal and compliance product scope.</li> <li>Storytelling communication.</li> <h4>What we provide</h4> <p>Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:</p> <li>A collaborative and friendly environment with flexible hours.</li> <li>Many opportunities to learn, grow and become a world-class professional.</li> <li>A fair compensation.</li> <li>A culture that thrives on open communication and transparency.</li> <li>First-class health insurance.</li> <li>Part of something big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li></p><p></p>

<p>We are seeking a Senior Software Engineer to join our engineering team in Amman, working on the platform behind many of the world's largest scientific publishers. You will work primarily on the administrative applications that publishers and internal teams use to configure and manage their sites, and across the wider backend platform that powers them. This is a mature, multi-tenant Java system serving hundreds of publishers with different configurations and requirements, so the work spans backend services, data, and the interfaces built on top of them.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.</li><li>5+ years of professional experience developing applications in Java, with a strong understanding of object-oriented design, data structures, and software design patterns.</li><li>Hands-on experience with the Spring framework.</li><li>Experience designing and building RESTful APIs and backend services.</li><li>Solid understanding of relational databases and SQL.</li><li>Experience writing unit and integration tests using frameworks such as JUnit and Mockito.</li><li>Hands-on experience with Git and Linux-based environments.</li><li>Demonstrated ability to work effectively in established codebases with limited documentation.</li><li>Strong analytical and problem-solving skills with a focus on quality.</li><li>Excellent verbal and written communication skills in English.</li><li>Ability to work effectively both independently and as part of a distributed team.</li></ul><h4>Preferred Qualifications</h4><ul><li>Professional experience building user interfaces with React.</li><li>Experience with XML technologies such as XSLT and XQuery, or with template engines.</li><li>Experience with server-side Java UI frameworks, or with servlet and JSP based applications.</li><li>Experience migrating a legacy web application to a modern JavaScript framework.</li><li>Experience with multi-tenant systems where behavior is driven by per-customer configuration.</li><li>Experience with messaging or event-driven architectures such as JMS or Kafka.</li><li>Experience with NoSQL databases such as Cassandra.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Purpose As a Junior SDET at CR2, you will work within a Scrum team supporting and elevating the quality of our digital banking solutions. You will gain hands-on experience working close to our products understanding requirements, supporting test design, and contributing to both manual and automated testing. This role is suited to candidates with solid QA fundamentals who are looking to grow their technical and automation skills in a fast-paced, collaborative environment. Our Hybrid Working Model requires employees to be on-site three days per week in our Amman / Bangalore office.</p><p>Key Responsibilities</p><p>Agile Team Collaboration</p><ul><li>Participate actively in all Agile ceremonies, contributing meaningful input during refinement, planning and standups.</li><li>Review user stories and acceptance criteria, providing accurate QA effort estimates.</li><li>Communicate progress, risks, and blockers proactively.</li><li>Build strong product understanding to ensure testing aligns with business objectives.</li></ul><p>Test Design &amp; Execution</p><ul><li>Create, maintain and run automated tests across Web, Mobile and API.</li><li>Ensure risk-based and comprehensive coverage of new and existing features.</li><li>Identify, document, and reports defects with clarity.</li><li>Work effectively within a continuous delivery environment using Jira and test management tools.</li></ul><p>Automation Frameworks:</p><ul><li>Develop clean, maintainable automated test scripts.</li><li>Contribute to enhancing automation frameworks for stability, scalability, and efficiency.</li><li>Participate in code reviews and uphold automation quality standards.</li><li>Continuously seek opportunities to increase automation coverage and reduce manual effort.</li></ul><p>Environment, Reporting &amp; Continuous Improvement</p><ul><li>Configure and maintain test environments and data as required.</li><li>Track defects through to resolution and validate fixes thoroughly.</li><li>Maintain and enhance documentation - how-to guides.</li><li>Identify and propose practical improvements to QA processes and tooling.</li></ul><p>Required Experience, Skills &amp; Competencies</p><p>Technical Capability:</p><ul><li>Strong Java programming skills with the ability to write maintainable, testable code.</li><li>Experience with API testing, UI automation, and CI/CD tools (e.g. Jenkins).</li><li>Familiarity with tools such as Git, RestAssured, Selenium, TestNG, and Appium.</li><li>Working knowledge of SQL and relational databases.</li></ul><p>Analytical &amp; Detail-Oriented</p><ul><li>Strong problem-solving skills with the ability to troubleshoot effectively.</li><li>High attention to detail, including identification of edge cases and risk areas.</li><li>Commitment to delivering accurate, high-quality outcomes.</li></ul><p>Communication &amp; Team Collaboration:</p><ul><li>Clear and concise verbal and written communication skills.</li><li>Ability to articulate risks and findings to both technical and non-technical stakeholders.</li><li>Comfortable working independently and within cross-functional Agile teams.</li><li>Open to feedback and motivated by continuous improvement.</li></ul><p>Growth Mindset</p><ul><li>Interest in exploring AI and new technologies to enhance automation and testing efficiency.</li><li>Demonstrated drive to develop expertise and expand technical capability.</li></ul><p>Qualifications &amp; Experience</p><ul><li>Bachelor s degree in Computer Science, Engineering, or a related discipline.</li><li>2+ years of hands-on experience in Software Quality Assurance.</li><li>Experience delivering automation solutions for web and/or mobile applications.</li><li>Understanding of Agile/Scrum and iterative delivery models.</li><li>Experience working within structured test environments and release cycles.</li><li>Exposure to regulated industries (banking, fintech, payments, or card processing) is advantageous.</li></ul><p>Success Metrics</p><ul><li>Consistent and reliable QA delivery within sprint commitments.</li><li>Proactive collaboration with Developers and Product Owners.</li><li>Minimal defect leakage within assigned product area.</li><li>Reliable, maintainable automation that increases coverage and efficiency.</li><li>Demonstrated progression in both product knowledge and technical capabilities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Experience, Skills &amp; Competencies</strong></p><p><strong>Technical Capability:</strong></p><ul><li>Strong Java programming skills with the ability to write maintainable, testable code.</li><li>Experience with API testing, UI automation, and CI/CD tools (e.g. Jenkins).</li><li>Familiarity with tools such as Git, RestAssured, Selenium, TestNG, and Appium.</li><li>Working knowledge of SQL and relational databases.</li></ul><p><strong>Analytical &amp; Detail-Oriented</strong></p><ul><li>Strong problem-solving skills with the ability to troubleshoot effectively.</li><li>High attention to detail, including identification of edge cases and risk areas.</li><li>Commitment to delivering accurate, high-quality outcomes.</li></ul><p><strong>Communication &amp; Team Collaboration:</strong></p><ul><li>Clear and concise verbal and written communication skills.</li><li>Ability to articulate risks and findings to both technical and non-technical stakeholders.</li><li>Comfortable working independently and within cross-functional Agile teams.</li><li>Open to feedback and motivated by continuous improvement.</li></ul><p><strong>Growth Mindset</strong></p><ul><li>Interest in exploring AI and new technologies to enhance automation and testing efficiency.</li><li>Demonstrated drive to develop expertise and expand technical capability.</li></ul><p><strong>Qualifications &amp; Experience</strong></p><ul><li>Bachelor s degree in Computer Science, Engineering, or a related discipline.</li><li>2+ years of hands-on experience in Software Quality Assurance.</li><li>Experience delivering automation solutions for web and/or mobile applications.</li><li>Understanding of Agile/Scrum and iterative delivery models.</li><li>Experience working within structured test environments and release cycles.</li><li>Exposure to regulated industries (banking, fintech, payments, or card processing) is advantageous.</li></ul><p></p></section>

<p><h4>Description</h4> <p>Mindrift is looking for skilled full-stack web app developers (JavaScript/TypeScript + Python or Node) to join the Tendem project and build interactive browser-based applications within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide full-stack engineering expertise, architectural judgment, and quality control to ensure web apps are functional, robust, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <h4>About the role</h4> <p>This is a freelance role for a Tendem project. As a full-stack web app developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps. You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.</p> <h4>Key responsibilities</h4> <ul> <li>Build interactive web applications with frontend (React, Next.js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).</li> <li>Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.</li> <li>Implement authentication, sessions, and basic role-based access where needed.</li> <li>Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.</li> <li>Handle state management, user input validation, error states, and loading states cleanly.</li> <li>Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).</li> <li>Evaluate AI-generated full-stack code and refactor it for correctness, security, performance, and maintainability.</li> <li>Write clear, testable code and debug end-to-end issues across frontend, backend, and database.</li> </ul> <h4>Requirements and benefits</h4> <ul> <li>At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required).</li> <li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li> <li>Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end. We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and refine AI-assisted output into production-ready products. Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential.</li> <li>Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.js, Vue, Svelte, or similar).</li> <li>Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.js (Express, NestJS).</li> <li>Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design.</li> <li>Experience implementing REST APIs, request validation, error handling, and authentication flows.</li> <li>Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.io, Railway, or similar).</li> <li>Experience integrating LLM APIs or other AI services into product features is a strong plus.</li> <li>Comfortable with version control (Git) and basic testing practices.</li> <li>Strong attention to detail and commitment to building working, robust products — not demos.</li> <li>Self-directed work ethic with the ability to architect, build, and ship features independently.</li> <li>Portfolio of shipped web applications (required).</li> <li>English proficiency: upper-intermediate (B2) or above (required).</li> </ul> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p> <h4>Why this freelance opportunity might be a great fit for you?</h4> <ul> <li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li> <li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li> <li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Mindrift is looking for skilled full-stack web app developers (JavaScript/TypeScript + Python or Node) to join the Tendem project and build interactive browser-based applications within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide full-stack engineering expertise, architectural judgment, and quality control to ensure web apps are functional, robust, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <h4>About the role</h4> <p>This is a freelance role for a Tendem project. As a full-stack web app developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps. You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.</p> <h4>Key responsibilities</h4> <ul> <li>Build interactive web applications with frontend (React, Next.js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).</li> <li>Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.</li> <li>Implement authentication, sessions, and basic role-based access where needed.</li> <li>Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.</li> <li>Handle state management, user input validation, error states, and loading states cleanly.</li> <li>Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).</li> <li>Evaluate AI-generated full-stack code and refactor it for correctness, security, performance, and maintainability.</li> <li>Write clear, testable code and debug end-to-end issues across frontend, backend, and database.</li> </ul> <h4>Requirements and benefits</h4> <ul> <li>At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required).</li> <li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li> <li>Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end. We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and refine AI-assisted output into production-ready products. Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential.</li> <li>Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.js, Vue, Svelte, or similar).</li> <li>Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.js (Express, NestJS).</li> <li>Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design.</li> <li>Experience implementing REST APIs, request validation, error handling, and authentication flows.</li> <li>Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.io, Railway, or similar).</li> <li>Experience integrating LLM APIs or other AI services into product features is a strong plus.</li> <li>Comfortable with version control (Git) and basic testing practices.</li> <li>Strong attention to detail and commitment to building working, robust products — not demos.</li> <li>Self-directed work ethic with the ability to architect, build, and ship features independently.</li> <li>Portfolio of shipped web applications (required).</li> <li>English proficiency: upper-intermediate (B2) or above (required).</li> </ul> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p> <h4>Why this freelance opportunity might be a great fit for you?</h4> <ul> <li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li> <li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li> <li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li> <li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li> <li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li> <li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li> <li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li> <li>2+ years of customer service, banking, retail, or financial services experience;</li> <li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li> <li>Routing judgment — clear instinct for what is and isn't within servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li> <li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li> <li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li> <li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li> <li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li> <li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li> <li>2+ years of customer service, banking, retail, or financial services experience;</li> <li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li> <li>Routing judgment — clear instinct for what is and isn't within servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li> <li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li> <li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li> <li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li> <li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li> <li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li> <li>2+ years of customer service, banking, retail, or financial services experience;</li> <li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li> <li>Routing judgment — clear instinct for what is and isn’t service’s scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li> <li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li> <li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li> <li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li> <li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li> <li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li> <li>2+ years of customer service, banking, retail, or financial services experience;</li> <li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li> <li>Routing judgment — clear instinct for what is and isn’t service’s scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li> <li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p>About Maqsam: Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p><p>Your Opportunity: We are seeking a highly experienced Senior Software Engineer to act as a technical pillar within our innovative engineering team. This role is ideal for a high-impact Individual who thrives on autonomy and scale. You will be responsible for driving massive, complex projects from conceptualization and architectural design all the way to implementation, deployment, and landing. You will operate at a high level, providing technical leadership across multiple teams. By working closely with product managers, leadership, and engineers across the company, you will shape our technical strategy, tackle our most difficult scaling challenges, and continuously broaden the capabilities of our cutting-edge AI and contact center solutions.</p><p>Your Top Responsibilities:</p><ul><li>End-to-End Ownership: Drive massive, cross-functional engineering projects from raw concept to successful production deployment and monitoring.</li><li>Architectural Leadership: Lead the design and architecture of highly available, scalable, and robust systems, services, and databases that span across multiple engineering teams.</li><li>Technical Force Multiplier: Set the standard for engineering excellence. Conduct rigorous code reviews, establish best practices, and improve our development and deployment pipelines and strategies.</li><li>Complex Problem Solving: Debug, profile, and troubleshoot the most complex systemic and performance issues within a high-concurrency, real-time SaaS environment.</li><li>Cross-Team Alignment: Act as a technical anchor, collaborating with various squads to ensure architectural consistency, and the strategic reduction of technical debt.</li><li>Mentorship: Elevate the entire engineering team by mentoring mid-level and junior engineers, guiding their technical growth, and helping ramp up new joiners.</li></ul><p>What We Expect from You:</p><ul><li>5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.</li><li>Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.</li><li>Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.</li><li>Database Mastery: Extensive experience with relational databases (e.g., PostgreSQL), including schema design, query optimization, and handling data at scale.</li><li>Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.</li><li>Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.</li></ul><p>Additional Information (Added Advantages):</p><ul><li>Leadership &amp; Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .</li><li>Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.) or real-time communication platforms is a strong plus.</li><li>Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.js (or comparable frontend frameworks), and PostgreSQL is preferred.</li><li>AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.</li><li>Education: A degree in Computer Science, Engineering, or a related field is preferred.</li></ul><p>What We Provide:</p><ul><li>Join a world-class team at Maqsam, where your growth is our priority. Here s what you can expect:</li><li>High-Impact Work: The autonomy to drive massive projects that directly impact our core business and thousands of users.</li><li>A Collaborative and Friendly Environment: Work with talented, seasoned professionals who are passionate about what they do.</li><li>Personal and Professional Growth: Opportunities to learn, lead, and cement yourself as a world-class engineering leader.</li><li>Fair Compensation: We deeply value your contribution and expertise.</li><li>Transparency: A culture that thrives on open communication and flat technical discussions.</li><li>Benefits: First-class health insurance, and more.</li><li>Part of Something Big: Be proud of being part of the most exciting AI-powered SaaS business in the MENA region.</li></ul><p>Ready to lead at Maqsam? Apply now! #LI-DNI</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.</li><li>Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.</li><li>Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.</li><li>Database Mastery: Extensive experience with relational databases (e.g., PostgreSQL), including schema design, query optimization, and handling data at scale.</li><li>Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.</li><li>Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.</li></ul><p>Additional Information (Added Advantages):</p><ul><li>Leadership &amp; Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .</li><li>Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.) or real-time communication platforms is a strong plus.</li><li>Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.js (or comparable frontend frameworks), and PostgreSQL is preferred.</li><li>AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.</li><li>Education: A degree in Computer Science, Engineering, or a related field is preferred.</li></ul>

<p><h4>Description</h4> <p>Execute the product roadmap by leading the development of new products and services. This includes:</p> <ul> <li>Designing comprehensive Business Requirements Documents (BRDs) and implementing the necessary UI/UX to effectively communicate ideas to relevant stakeholders.</li> <li>Identifying and documenting technical and business requirements and translating them into clear deliverables for the technical development teams.</li> <li>Managing performance analysis, issue troubleshooting, and executing continuous improvement initiatives.</li> <li>Assisting the Quality Assurance (QA) team in preparing and executing proper test cases to ensure the delivery of high-quality outputs.</li> <li>Participating in and supporting the implementation of various product development projects within the department.</li> </ul> <h4>Responsibilities</h4> <ul> <li>Conduct market research, examining new trends and technologies to suggest innovative ideas, as well as forecast analysis, collecting data about market segments preferences, demands, and penetration strategies.</li> <li>Research and analyze competitors’ products, services, and offers to understand Zain cash’s position related to the business marketing segment.</li> <li>Translate feedback into functional requirements by gathering customer feedback and requirements in the business marketing segment from customer care (operation), sales departments, as well as other external sources, and subsequently utilize customer feedback in improving products and service levels to ensure customer satisfaction.</li> <li>Identify the technical requirements for each current or new product and ensure that product initiatives provide added value to the business.</li> <li>Prepare concepts for new products, services, and initiatives, which include a description of their characteristics and requirements, and subsequently translate the product features to technical terms and communicate them to concerned parties and related systems and applications such as Mobile App, Core system, CRM, to guarantee functionality and seamless delivery of services.</li> <li>Support UAT and testing process by participating in designing testing scenarios, performing tests, and troubleshooting for existing and newly developed products including pre-launch testing to guarantee product technical functionality, and monitor product performance throughout the product life cycle.</li> <li>Participate in preparing financial business models for new products which include the analysis of financial aspects such as breakeven points, expected revenue, marketing costs, and others.</li> <li>Ensure project compliance with legal and regulatory terms and regulations during project development and project life cycle with coordination with concerned parties.</li> <li>Provide sales and customer care with support, training, and direction in matters regarding Mobile Money products.</li> <li>Monitor the Key Performance Indicators (KPIs), and develop periodic reports which include KPI results, gap analysis for targets and results, etc.</li> <li>Perform other duties related to the job as assigned by the direct manager.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in business administration, finance, marketing, or a related field.</li> <li>4-5 years of experience in product management with a focus on card products, preferably within fintech or banking sectors.</li> <li>Strong understanding of card payment ecosystems, including networks and regulatory requirements.</li> <li>Proven experience in product lifecycle management, market analysis, and developing go-to-market strategies.</li> <li>Excellent communication, leadership, and stakeholder management skills.</li> <li>Ability to work collaboratively in a fast-paced and dynamic environment.</li> <li>Professional certifications in Agile and Scrum methodologies are preferred, such as: <br>PMI Agile Certified Practitioner (PMI-ACP) <br>Certified ScrumMaster (CSM) <br>Professional Scrum Master (PSM) <br>Professional Scrum Product Owner (PSPO) </li> </ul> <h4>Preferred Skills</h4> <ul> <li>Market research.</li> <li>User feedback analysis.</li> <li>Requirements gathering.</li> <li>Feature prioritization.</li> <li>Product roadmap understanding.</li> <li>Testing and feedback.</li> <li>Attention to detail.</li> <li>Time management.</li> <li>Ownership mentality.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Execute the product roadmap by leading the development of new products and services. This includes:</p> <ul> <li>Designing comprehensive Business Requirements Documents (BRDs) and implementing the necessary UI/UX to effectively communicate ideas to relevant stakeholders.</li> <li>Identifying and documenting technical and business requirements and translating them into clear deliverables for the technical development teams.</li> <li>Managing performance analysis, issue troubleshooting, and executing continuous improvement initiatives.</li> <li>Assisting the Quality Assurance (QA) team in preparing and executing proper test cases to ensure the delivery of high-quality outputs.</li> <li>Participating in and supporting the implementation of various product development projects within the department.</li> </ul> <h4>Responsibilities</h4> <ul> <li>Conduct market research, examining new trends and technologies to suggest innovative ideas, as well as forecast analysis, collecting data about market segments preferences, demands, and penetration strategies.</li> <li>Research and analyze competitors’ products, services, and offers to understand Zain cash’s position related to the business marketing segment.</li> <li>Translate feedback into functional requirements by gathering customer feedback and requirements in the business marketing segment from customer care (operation), sales departments, as well as other external sources, and subsequently utilize customer feedback in improving products and service levels to ensure customer satisfaction.</li> <li>Identify the technical requirements for each current or new product and ensure that product initiatives provide added value to the business.</li> <li>Prepare concepts for new products, services, and initiatives, which include a description of their characteristics and requirements, and subsequently translate the product features to technical terms and communicate them to concerned parties and related systems and applications such as Mobile App, Core system, CRM, to guarantee functionality and seamless delivery of services.</li> <li>Support UAT and testing process by participating in designing testing scenarios, performing tests, and troubleshooting for existing and newly developed products including pre-launch testing to guarantee product technical functionality, and monitor product performance throughout the product life cycle.</li> <li>Participate in preparing financial business models for new products which include the analysis of financial aspects such as breakeven points, expected revenue, marketing costs, and others.</li> <li>Ensure project compliance with legal and regulatory terms and regulations during project development and project life cycle with coordination with concerned parties.</li> <li>Provide sales and customer care with support, training, and direction in matters regarding Mobile Money products.</li> <li>Monitor the Key Performance Indicators (KPIs), and develop periodic reports which include KPI results, gap analysis for targets and results, etc.</li> <li>Perform other duties related to the job as assigned by the direct manager.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in business administration, finance, marketing, or a related field.</li> <li>4-5 years of experience in product management with a focus on card products, preferably within fintech or banking sectors.</li> <li>Strong understanding of card payment ecosystems, including networks and regulatory requirements.</li> <li>Proven experience in product lifecycle management, market analysis, and developing go-to-market strategies.</li> <li>Excellent communication, leadership, and stakeholder management skills.</li> <li>Ability to work collaboratively in a fast-paced and dynamic environment.</li> <li>Professional certifications in Agile and Scrum methodologies are preferred, such as: <br>PMI Agile Certified Practitioner (PMI-ACP) <br>Certified ScrumMaster (CSM) <br>Professional Scrum Master (PSM) <br>Professional Scrum Product Owner (PSPO) </li> </ul> <h4>Preferred Skills</h4> <ul> <li>Market research.</li> <li>User feedback analysis.</li> <li>Requirements gathering.</li> <li>Feature prioritization.</li> <li>Product roadmap understanding.</li> <li>Testing and feedback.</li> <li>Attention to detail.</li> <li>Time management.</li> <li>Ownership mentality.</li> </ul></p><p></p>

<p><br></p><p><b>About the Role</b></p><p>We are looking for a highly motivated and passionate candidate to contributes primarily to the back-end development track supporting the design, development, and sustained delivery of server-side services, APIs, data infrastructure, and telecom integration layers that power the division's solutions. Executes assigned development tasks under the technical guidance and direction of the Division Leader, progressively building depth across the division's technology stack while contributing to code quality, testing, and documentation.</p><p>Main Responsibilities, will include but will not be limited to:</p><ul><li>Study business and sales requirements and subsequently develop them into back-end solutions, as well as test and integrate them with current systems, contributing to the optimization of implemented systems</li><li>Monitor the performance of servers and applications and ensure the day-to-day smooth running of systems, supporting proper utilization in line with the function's requirements and overall business objectives.</li><li>Develop technical solutions, platforms, and changes based on business or technical needs</li><li>Develop programs and integration back-ends for Business Support Systems and Customer Care Applications and touchpoints, including FTTH Contractors, Corporate SMS, CMS back-ends, CMS adapters, HR Solutions, Commission Engines, CDRs back-ends, and similar systems.</li><li>Work alongside front-end and mobile developers within the division to implement the back-ends and APIs needed for the delivered solutions, aligning on contracts and integration points.</li><li>Use a variety of programming languages and technologies to build robust back-end platforms and user-facing solutions, including Java, Java Spring Boot, PHP, MongoDB, MySQL, Oracle DB, REST APIs, Web Services, and microservices.</li><li>Support implementation across multiple platforms and legacy software applications, contributing to migrations and integration efforts as assigned.</li><li>Participate in code reviews as both author and reviewer, applying feedback constructively and learning from the process to strengthen technical depth.</li><li>Contribute to the division's CI/CD practices, building and maintaining pipeline components and using DevOps tooling in use at Zain (Azure DevOps, Docker, Kubernetes, Elasticsearch &amp; Kibana, Prometheus &amp; Grafana).</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>What We Need From You</b></p><p>To be shortlisted for this position, you will need to comply with all of the below requirements:</p><ul><li>Holds a bachelor s degree in Computer Science, Computer Engineering or any related field</li><li>Minimum: 3 years of relevant experience.</li></ul>

<p><h4>Description</h4> <p>Syarah is a leading e-commerce platform in the automotive sector, transforming the car buying experience by offering a seamless, transparent, and fully digital journey. The company is committed to innovation, operational excellence, and delivering exceptional customer service across its markets.</p> <p>We are looking for a data-driven product manager to lead product initiatives across our platform. This role requires strong ownership, analytical thinking, and the ability to deliver measurable impact in a fast-paced environment.</p> <h4>Key Responsibilities</h4> <ul> <li>Own and drive end-to-end product lifecycle from discovery to delivery</li> <li>Define product requirements, write clear user stories, and manage backlog (Jira)</li> <li>Work closely with cross-functional teams (Engineering, Design, Operations, Finance, CX, Marketing)</li> <li>Analyze data and user behavior to inform decisions and prioritize initiatives</li> <li>Design, optimize, and iterate on product workflows and user journeys</li> <li>Run experiments (A/B testing) to validate hypotheses and improve performance</li> <li>Define, track, and report on KPIs and product impact</li> <li>Identify operational and product gaps and propose scalable solutions</li> <li>Manage stakeholder expectations and ensure alignment across teams</li> </ul> <h4>Requirements</h4> <ul> <li>2–4 years of experience in product management</li> <li>Strong data-driven mindset and analytical skills</li> <li>Hands-on experience with Agile/Scrum methodologies</li> <li>Ability to write clear tickets, user stories, and manage backlog effectively</li> <li>Experience in A/B testing and experimentation</li> <li>Strong understanding of KPIs, funnels, and product impact measurement</li> <li>Experience in workflow design and process optimization</li> <li>Strong stakeholder management and communication skills</li> <li>Familiarity with tools like Jira, Confluence, Miro (or similar)</li> </ul> <h4>Nice to Have</h4> <ul> <li>Experience in e-commerce or marketplace products</li> <li>Familiarity with ERP systems or internal tools</li> <li>Experience working in cross-functional, operations-heavy environments</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Syarah</strong> is a leading e-commerce platform in the automotive sector, transforming the car buying experience by offering a seamless, transparent, and fully digital journey. The company is committed to innovation, operational excellence, and delivering exceptional customer service across its markets.</p> <p>We are looking for a data-driven <strong>Product Manager</strong> to lead product initiatives across our platform. This role requires strong ownership, analytical thinking, and the ability to deliver measurable impact in a fast-paced environment.</p> <p> </p> Key Responsibilities <ul> <li>Own and drive end-to-end product lifecycle from discovery to delivery</li> <li>Define product requirements, write clear user stories, and manage backlog (Jira)</li> <li>Work closely with cross-functional teams (Engineering, Design, Operations, Finance, CX, Marketing)</li> <li>Analyze data and user behavior to inform decisions and prioritize initiatives</li> <li>Design, optimize, and iterate on product workflows and user journeys</li> <li>Run experiments (A/B testing) to validate hypotheses and improve performance</li> <li>Define, track, and report on KPIs and product impact</li> <li>Identify operational and product gaps and propose scalable solutions</li> <li>Manage stakeholder expectations and ensure alignment across teams</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> </p> <ul> <li>2 4 years of experience in Product Management</li> <li>Strong data-driven mindset and analytical skills</li> <li>Hands-on experience with Agile/Scrum methodologies</li> <li>Ability to write clear tickets, user stories, and manage backlog effectively</li> <li>Experience in A/B testing and experimentation</li> <li>Strong understanding of KPIs, funnels, and product impact measurement</li> <li>Experience in workflow design and process optimization</li> <li>Strong stakeholder management and communication skills</li> <li>Familiarity with tools like Jira, Confluence, Miro (or similar)</li> </ul> <p> </p> <p> </p> Nice to Have <ul> <li>Experience in E-commerce or marketplace products</li> <li>Familiarity with ERP systems or internal tools</li> <li>Experience working in cross-functional, operations-heavy environments</li> </ul><p></p></section>

<p><h4>About Lucidya</h4> <p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p> <p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p> <h4>Why this role matters</h4> <p>At Lucidya, we are building products that help some of the region's most recognizable brands understand and engage with their customers at scale. As our platform grows, so does the complexity of the problems we solve.</p> <p>Great product ideas are easy. Turning them into products that customers actually use, engineers can confidently build, and the business can successfully launch is much harder.</p> <p>That's where this role comes in.</p> <p>As a Product Owner, you'll sit at the center of product delivery. You'll be responsible for turning customer problems, product strategy, and business priorities into clear, actionable work that engineering and design teams can execute with confidence.</p> <p>Your impact won't be measured by how many Jira tickets you create. It will be measured by how effectively you help the team build the right things, reduce delivery friction, avoid costly rework, and deliver meaningful value to customers faster.</p> <p>You'll work closely with Product Managers, Designers, Engineers, QA, and customer-facing teams to ensure everyone understands the problem we're solving, why it matters, and what success looks like.</p> <p>If you enjoy bringing structure to ambiguity, asking great questions, and helping teams move faster without sacrificing quality, you'll thrive here.</p> <h4>What you'll do</h4> <li>Create clarity where others see complexity</li> <p>You'll take customer feedback, business requests, product strategy, and technical requirements and transform them into clear user stories, acceptance criteria, workflows, and requirements that teams can confidently build from.</p> <li>Own squad readiness</li> <p>You'll make sure backlog items are ready before they enter development. Engineers shouldn't be discovering major requirements halfway through a sprint. You'll ensure the team has the context, detail, and alignment needed to deliver predictably.</p> <li>Help the team build the right things</li> <p>You'll partner closely with Product Managers to break large initiatives into smaller, valuable releases that allow us to learn quickly and deliver customer value faster.</p> <li>Drive productive collaboration</li> <p>You'll act as the bridge between product, design, engineering, QA, and customer-facing teams, ensuring everyone is aligned on priorities, scope, dependencies, and expected outcomes.</p> <li>Challenge unclear thinking</li> <p>When requirements are vague, assumptions are risky, or priorities don't make sense, you'll ask the hard questions. Respectfully, but confidently.</p> <li>Reduce delivery friction</li> <p>You'll identify risks, dependencies, and gaps before they become problems. Your goal is to help the team spend less time clarifying work and more time delivering value.</p> <li>Protect quality and customer experience</li> <p>You'll think beyond the happy path by considering edge cases, permissions, error handling, workflows, and usability before features reach customers.</p> <li>Support successful launches</li> <p>You'll help ensure internal teams understand what is being released, how it works, and what customers should expect through clear release notes, documentation, and enablement materials.</p> <h4>Requirements</h4> <h4>Who you are</h4> <li>You bring structure without creating bureaucracy</li> <p>You love organization, but you know process should help teams move faster, not slow them down.</p> <li>You care about outcomes, not ticket completion</li> <p>Closing a story isn't success. Solving a customer problem is.</p> <li>You ask great questions</li> <p>You naturally challenge assumptions, uncover hidden requirements, and identify risks before they become expensive mistakes.</p> <li>You communicate clearly</li> <p>You can explain a complex technical requirement to a designer, a customer problem to an engineer, and a product decision to a stakeholder without creating confusion.</p> <li>You thrive in cross-functional environments</li> <p>You enjoy working closely with engineers, designers, QA, Product Managers, and customer-facing teams to solve problems collaboratively.</p> <li>You have strong product delivery experience</li> <p>You have at least 3 years of experience as a Product Owner, Business Analyst, Associate Product Manager, or a similar role where you've owned requirements, backlog management, and delivery readiness.</p> <li>You're comfortable with technical concepts</li> <p>You don't need to write code, but you're comfortable discussing APIs, integrations, data models, permissions, workflows, and platform behavior with engineering teams.</p> <li>You're comfortable with ambiguity</li> <p>You won't always receive perfect requirements or complete information. You're able to create clarity and move things forward without waiting for every answer.</p> <p>You'll likely stand out if you have experience with:</p> <li>B2B SaaS products</li> <li>Customer experience (CX) platforms</li> <li>Social listening or customer engagement tools</li> <li>CRM, CDP, analytics, or workflow products</li> <li>AI-powered products and automation</li> <li>Arabic-first or MENA-focused products</li> <li>Product analytics and adoption metrics</li> <h4>What success looks like</h4> <p>Within your first few months:</p> <li>Backlog items enter development with significantly fewer unanswered questions.</li> <li>Sprint planning becomes more predictable because work is properly prepared and understood.</li> <li>Engineers spend less time seeking clarification and more time building.</li> <li>Rework decreases because requirements, edge cases, and acceptance criteria are defined upfront.</li> <li>Stakeholders trust delivery updates because expectations, trade-offs, and risks are communicated clearly.</li> <li>Product releases are smoother because internal teams are prepared and aligned.</li> <li>Most importantly, customers receive better products because the team consistently understands the problem before building the solution.</li> <h4>What the hiring process will look like</h4> <li>Intro call with TA</li> <li>Interview with HM</li> <li>Case study</li> <li>Presentation interview</li> <li>Culture fit / offer</li> <p>At Lucidya, we care deeply about ownership, curiosity, speed, and continuous improvement. We look for people who challenge ideas respectfully, communicate openly, and genuinely care about building products that solve real customer problems.</p> <p>If that sounds like the environment where you do your best work, we'd love to meet you.</p></p><p></p>

<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until October, 2026</span></p> <p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><a name="x__Toc1854423068" ><b><span >About Mercy Corps</span></b></a></p> <p class="x_MsoNormal" ><span >Mercy Corps is a global team of humanitarians, working together in over 40 countries on the front lines of today’s biggest crises to create a future of possibility, where everyone can prosper.&nbsp;</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >Since 2003, Mercy Corps has been actively working in Jordan, responding to the pressing needs of the vulnerable populations, strengthening cohesive and civically engaged communities, and increasing economic opportunities.&nbsp;</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><a name="x__Toc554132062" ><b><span >About Iqlaa</span></b></a></p> <p class="x_MsoNormal" ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government, is a five-year program that started in May 2022 and aims to support Jordan's home-based, micro, and small businesses to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology integration. The program encourages and supports the participation of all MSE-owner segments.&nbsp;</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Implementing Organizations: </span></b><span >Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><a name="x__Toc1505944540" ><b><span >Activity Description</span></b></a></p> <p class="x_MsoNormal" ><span >The Informal Livelihoods Advancement Activity (Iqlaa) aims to strengthen the resilience of Micro and Small Enterprises (MSEs) in Jordan by enhancing their managerial capacities and improving their access to business opportunities, financial products, and services. Central to Iqlaa’s strategy is its commitment to an evidence-based approach, underpinned by a streamlined research management framework. This ensures that findings are effectively disseminated, translated into actionable recommendations, and developed into accessible resources. By adopting this approach, Iqlaa aims to drive impactful and sustainable interventions for MSEs and key ecosystem actors, at both the enterprise and market levels.</span></p> <p class="x_MsoNormal" ><span >Iqlaa has conducted extensive research and analysis on Jordan’s micro and small enterprise (MSE) ecosystem, including sectoral studies, ecosystem assessments, and the development of governorate-level profiles. Building on this body of evidence, Iqlaa aims to consolidate key insights into an online MSE Geographic Map.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >The online MSE Geographic Map will visualize sectoral distributions, geographic concentrations of MSE activity, ecosystem actors, and development opportunities across Jordan’s governorates. The platform will serve as an accessible evidence-based tool to support policymakers, development partners, and market actors in understanding local economic dynamics and identifying opportunities for targeted interventions and exploring spatial patterns, trends, and relationships across integrated datasets to inform planning, policy development, and operational decision-making.</span></p> <p class="x_MsoNormal" ><span >The MSE Geographic Map will be developed as an interactive web-based system integrated within the selected entity’s website environment to ensure long-term institutional ownership and sustainability. In parallel, structured datasets generated through the map will be shared with the CVDB Observatory (Tanmieh Tool) under the Ministry of Interior to support broader economic planning and observatory functions.</span></p> <p class="x_MsoNormal" ><span >Through this approach, the MSE Geographic Map will support improved coordination among ecosystem actors, facilitate data-driven planning and analysis, and contribute to strengthening the MSE ecosystem across Jordan.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Proposed High-Level Functions of the Map:</span></b></p> <p class="x_MsoNormal" ><span >The map must incorporate core functions and technical characteristics including but not limited to:</span></p> <p class="x_MsoNormal" >&nbsp;</p> <ul type="disc"> <li class="x_MsoNormal" ><b><span >Sector and Geographic Insights:</span></b><span > Display sectoral distributions, geographic concentrations, and ecosystem dynamics across Jordan’s governorates, highlighting development opportunities through the integration of geographic data, research assessments and insights generated by Iqlaa.</span></li> <li class="x_MsoNormal" ><b><span >Governorate Profile Integration:</span></b><span > Integrate structured governorate-level profiles covering sector clusters, key stakeholders, economic characteristics, and identified opportunities and challenges affecting MSEs.</span></li> <li class="x_MsoNormal" ><b><span >Interactive Map Interface:</span></b><span > Provide a user-friendly interactive map interface enabling users to navigate geographic data layers and access structured information linked to each governorate.</span></li> <li class="x_MsoNormal" ><b><span >Data Exploration and Comparison:</span></b><span > Enable users to explore relationships, trends, and patterns across datasets to support evidence-based analysis and decision-making.</span></li> <li class="x_MsoNormal" ><b><span >Stakeholder Engagement Features:</span></b><span > Include interactive features such as filters, overlays, and clickable geographic layers to enable deeper exploration of ecosystem data.</span></li> <li class="x_MsoNormal" ><b><span >Sustainability and Accessibility:</span></b><span > Ensure the MSE Geographic Map is designed to support long-term institutional hosting within the selected entity’s website environment, while maintaining accessibility for a wide range of users.</span></li> <li class="x_MsoNormal" ><b><span >Dynamic Data Updates:</span></b><span > Enable periodic updates of governorate-level datasets so that the MSE Geographic Map remains a living resource for policymakers and ecosystem actors.</span></li> <li class="x_MsoNormal" ><b><span >Data Export for National Platforms:</span></b><span > Ensure that datasets generated through the MSE Geographic Map can be exported in structured formats (e.g., Excel or CSV) to support integration with national systems such as the CVDB Observatory (Tanmieh Tool).</span></li> </ul> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >This map will be a pivotal tool for programmatic decision-making, promoting coordination among MSE actors and supporting interventions aimed at enhancing the MSE ecosystem in Jordan.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><i><span >Note to Applicants: The high-level functions outlined below represent the envisioned scope of the MSE Geographic Map platform that will be built by a separate software development company, to be procured through a dedicated RFP process. The role of this consultant is not to develop the map, but to validate and refine these functions through stakeholder consultations and technical assessment, and to translate them into detailed technical specifications and RFP requirements for the platform developer.</span></i></p> <p class="x_MsoNormal" ><i><span >&nbsp;</span></i></p> <p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p> <p class="x_MsoNormal" ><b><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></b></p> <p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing">https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing</a></span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >How to Apply</span></b></p> <p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Sunday 5 July, 2026 at 3:00 pm Amman time</b>:</span></p> <ol start="1" type="1"> <li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Proposal Submission Requirements”</i></b><i> </i>section in the ToR document (pages 7-8) .</span></li> <li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li> <li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on Jo Fawtara system.</span></li> <li class="x_MsoListParagraph" ><span >A filled &amp; signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li> </ol> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p> <p class="x_MsoNormal" >&nbsp;</p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>