Video editor Jobs in Jordan
183 Jobs Found
<h3>Responsibilities</h3>Gathers information concerning the capabilities of Company products; investigates the technical capabilities of Company products and competing equipment and/or solutions; stays abreast of developments in hardware and software. Generates quantifiable requirements based on customer description, system planning and design, and ensures requirements comply through formal verification methods. Translates high level product development strategies into network and system requirement specifications and works with other engineering disciplines to develop lower level detailed implementation requirements. Establishes and coordinates development of standards, practices, and procedures as related to the overall network and system development. Designs interfaces and brings network and system elements together so they work as a whole. Assesses performance using evaluation criteria and technical performance measures. Customer liaison and support for business development activities and to understand and shape requirements. Develop and implement QoS for a voice/video/data network environment Use network/application performance management tools to troubleshoot, analyze, test, and provide recommended solutions for performance problems Develops and generates conceptual, logical, and physical network architectures, resulting in documents and drawings, testing analyses, test plans, and risk assessments to ensure sound architecture Provide operational support services for WAN and LAN technologies Plans network layouts and configures systems to user environments Analyzes network topologies and traffic, and capacity requirements Work with DOD customers to fill information gaps and communicate architecture and technical solutions Supports the acquisition of hardware and software, as well as needed Develop detailed logical designs in areas of: Gigabit Ethernet Switching/Routing (EIGRP & BGPv4), QOS, DMVPN, IPv4 & Multicast architecture Perform Network Engineering and Architecture Duties for a Wide Area Networking environment <h3>Qualifications</h3>Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience Clearance Required: TS/SCI CompTIA Security+ Plus Certification Cisco Certified Network Professional (CCNP) certification (copy presented with application) 3+ years of Cisco Routing and Switching experience; demonstrated technical proficiency in LAN, WAN, Network Management, and Security. Knowledge of DHCP, DNS, Demonstrated ability to handle several projects simultaneously Must have a strong, proven background with experience with Cisco Routing and Switching Strong attention to detail, good documentation skills, and ability to write clear, concise project reports Strong troubleshooting and critical thinking skills Demonstrated ability to function with minimal instruction or supervision, or as a part of a larger team reporting to formal project management. Strong communication and organizational skills Demonostrated experience in designing and implementing enterprise-level networks Demonstrated knowledge of EIGRP, BGP, QOS, DMVPN, and other WAN-based technologies 3+ years of Network Integration Experience Demonstrated experience with Layer 2, 3, and 4 networking - Advanced knowledge and experience with EIGRP and BGP routing protocols Advanced knowledge of multicast protocols/architecture Experience with IPv4 Current and active U.S. Passport Current and active U.S. Driver's License Must have the ability to wear personal protective equipment, including a protective mask, ballistic helmet, body armor, and chemical/biological protective garments Medically/Physically fit for deployment with U.S. Military Forces Outside the Continental United States (OCONUS) under the provisions of USCENTCOM Medical Standards Preferred Skills and Experience Experience support U.S. Special Operations Experience with Agile development methodologies and working with Agile teams using collaboration tools such as Gitlab. Experience with working with CM tools, including Gitlab, Git-centric, and CI/CD workflows What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here s what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an at-will position and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Pay range: $90,000 - $100,000 Annually<p><strong>Desired Candidate Profile</strong></p><h3>Qualifications</h3>Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience Clearance Required: TS/SCI CompTIA Security+ Plus Certification Cisco Certified Network Professional (CCNP) certification (copy presented with application) 3+ years of Cisco Routing and Switching experience; demonstrated technical proficiency in LAN, WAN, Network Management, and Security. Knowledge of DHCP, DNS, Demonstrated ability to handle several projects simultaneously Must have a strong, proven background with experience with Cisco Routing and Switching Strong attention to detail, good documentation skills, and ability to write clear, concise project reports Strong troubleshooting and critical thinking skills Demonstrated ability to function with minimal instruction or supervision, or as a part of a larger team reporting to formal project management. Strong communication and organizational skills Demonostrated experience in designing and implementing enterprise-level networks Demonstrated knowledge of EIGRP, BGP, QOS, DMVPN, and other WAN-based technologies 3+ years of Network Integration Experience Demonstrated experience with Layer 2, 3, and 4 networking - Advanced knowledge and experience with EIGRP and BGP routing protocols Advanced knowledge of multicast protocols/architecture Experience with IPv4 Current and active U.S. Passport Current and active U.S. Driver's License Must have the ability to wear personal protective equipment, including a protective mask, ballistic helmet, body armor, and chemical/biological protective garments Medically/Physically fit for deployment with U.S. Military Forces Outside the Continental United States (OCONUS) under the provisions of USCENTCOM Medical Standards Preferred Skills and Experience Experience support U.S. Special Operations Experience with Agile development methodologies and working with Agile teams using collaboration tools such as Gitlab. Experience with working with CM tools, including Gitlab, Git-centric, and CI/CD workflows
<p><b>Responsibilities</b></p><p>Develop high-quality campaign copy in both Arabic and English across a wide range of communication channels, including digital, social media, out-of-home (OOH), radio, print, and in-branch marketing materials.</p><p>Collaborate with the creative team to conceptualize and deliver compelling campaign ideas, headlines, taglines, and messaging that align with brand objectives.</p><p>Write clear and engaging scripts for video and audio content, ensuring messaging is effective across both visual and spoken formats.</p><p>Maintain and strengthen the brand's tone of voice across Arabic and English communications, while supporting internal teams in its consistent application.</p><p>Review, edit, and refine copy produced by cross-functional teams to ensure accuracy, quality, and adherence to brand and communication standards.</p><p>Work closely with the content team to ensure Arabic and English copy is equally impactful, culturally appropriate, and consistent in meaning and intent.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications</b></p><p>Bachelor's degree in Marketing, Communications, Journalism, English, Arabic, or a related field is preferred.</p><p>3 5 years of professional copywriting experience within an advertising agency, creative studio, or in-house brand environment.</p><p>Native-level proficiency in Arabic with excellent written communication skills in English.</p><p>Demonstrated experience in developing brand campaign copy across multiple platforms, supported by a strong and diverse portfolio.</p><p>Strong understanding of brand tone of voice and the ability to apply and maintain it consistently across all communication channels.</p><p>Excellent creative thinking, editing, and proofreading skills with exceptional attention to detail.</p>
<h2>Trucking Dispatcher</h2><h2>Company Overview</h2><p>Carpathian Way is a trucking company based in Chicago, USA. We run our own trucks and drivers across the United States, and we are building a new dispatch team in Jordan that works directly with our operations in Chicago.</p><h2>About the Role</h2><p>This is a real dispatch job, not a call center. You will manage a group of drivers, book loads with US freight brokers, track trucks, solve problems on the road, and keep our customers updated.</p><p>You will be on the phone with Americans all day. Every load you book and every problem you solve directly affects the company's revenue.</p><h2>What You Will Do</h2><ul><li>Plan and book loads for your assigned drivers using load boards and broker relationships.</li><li>Negotiate rates with US brokers by phone and email.</li><li>Track trucks, monitor pickups and deliveries, and handle delays, breakdowns, and detention.</li><li>Keep drivers informed and accountable, and escalate issues to Chicago management on time.</li><li>Enter loads, rate confirmations, and updates in our TMS and communicate by email and phone.</li><li>Bill accessorials (detention, layover, TONU) and make sure nothing is left off the invoice.</li></ul><h2>Working Hours</h2><ul><li>Fixed shift covering the US Central Time business day.</li><li>Example: <strong>3:00 PM to 12:00 AM Amman time, Monday-Friday.</strong></li><li>Weekend on-call is shared across the team.</li></ul><h2>Work Location</h2><p>Work from home for now.</p><p>We plan to open an office in Amman within the next year, and this team will move into it.</p><h2>What We Need From You</h2><ul><li>Fluent spoken English. You will be tested before any interview. If you can't hold a fast, clear phone conversation with an American broker, this job is not for you.</li><li>Written English good enough for emails to brokers and customers.</li><li>Experience in US trucking dispatch, freight brokerage, or logistics coordination is strongly preferred. We will train the right person from scratch if they are sharp and reliable.</li><li>Comfortable with pressure, multitasking, and making decisions alone when something goes wrong at 11 PM.</li><li>Reliable internet, a quiet workspace, and your own computer with headset.</li><li>Honest, direct, and able to take feedback.</li></ul><h2>What We Offer</h2><ul><li><strong>$900–$1,100 per month</strong>, paid in USD, depending on experience.</li><li>Performance bonus program on top of base pay.</li><li>Full paid training on US trucking, our systems, and our procedures.</li><li>Long-term position with room to grow into team lead as the Jordan team expands.</li><li>Direct access to company ownership in Chicago, not a layer of middle management.</li></ul><h2>Employment Type</h2><p>Independent contractor agreement with a US company, paid monthly in USD.</p><h2>Hiring Process</h2><ul><li>Apply on Bayt with your CV in English.</li><li>All applicants receive an online assessment (English and situational judgment) within a few days.</li><li>Only candidates who pass the assessment are invited to a short introductory video call with our Chicago team.</li></ul><h2>Skills</h2><ul><li>Dispatching</li><li>Logistics</li><li>Freight</li><li>Transportation</li><li>Customer Service</li><li>Negotiation</li><li>English</li><li>TMS</li><li>Load Boards</li><li>Trucking</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Carpathian Way is a trucking company based in Chicago, USA. We run our own trucks and drivers across the United States, and we are building a new dispatch team in Jordan that works directly with our operations in Chicago.</p><p><br></p><p>This is a real dispatch job, not a call center. You will manage a group of drivers, book loads with US freight brokers, track trucks, solve problems on the road, and keep our customers updated. You will be on the phone with Americans all day. Every load you book and every problem you solve directly affects the company's revenue.</p><p><br></p><p>What you will do:</p><ul><li>Plan and book loads for your assigned drivers using load boards and broker relationships</li><li>- Negotiate rates with US brokers by phone and email</li><li>- Track trucks, monitor pickups and deliveries, and handle delays, breakdowns, and detention</li><li>- Keep drivers informed and accountable, and escalate issues to Chicago management on time</li><li>- Enter loads, rate confirmations, and updates in our TMS and communicate by email and phone</li><li>- Bill accessorials (detention, layover, TONU) and make sure nothing is left off the invoice</li></ul><p>Hours: Fixed shift covering the US Central Time business day (e.g. 3:00 PM to 12:00 AM Amman time, Monday-Friday). Weekend on-call is shared across the team.</p><p><br></p><p>Work from home for now. We plan to open an office in Amman within the next year, and this team will move into it.</p><p><br></p><p>What we need from you:</p><ul><li>Fluent spoken English. You will be tested before any interview. If you can't hold a fast, clear phone conversation with an American broker, this job is not for you.</li><li>- Written English good enough for emails to brokers and customers</li><li>- Experience in US trucking dispatch, freight brokerage, or logistics coordination is strongly preferred. We will train the right person from scratch if they are sharp and reliable.</li><li>- Comfortable with pressure, multitasking, and making decisions alone when something goes wrong at 11 PM</li><li>- Reliable internet, a quiet workspace, and your own computer with headset</li><li>- Honest, direct, and able to take feedback</li></ul><p>What we offer:</p><ul><li>$900-$1,100 per month, paid in USD, depending on experience</li><li>- Performance bonus program on top of base pay</li><li>- Full paid training on US trucking, our systems, and our procedures</li><li>- Long-term position with room to grow into team lead as the Jordan team expands</li><li>- Direct access to company ownership in Chicago, not a layer of middle management</li></ul><p>Employment type: independent contractor agreement with a US company, paid monthly in USD.</p><p><br></p><p>Hiring process: Apply on Bayt with your CV in English. All applicants receive an online assessment (English and situational judgment) within a few days. Only candidates who pass the assessment are invited to a short introductory video call with our Chicago team.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Dispatching, Logistics, Freight, Transportation, Customer Service, Negotiation, English, TMS, Load Boards, Trucking</p></div>
<p>You ll excel at what you do because you re in a role that aligns with your skills and passions You ll be aligned with our core values - High Ethics, Commitment and Innovation we re looking for team members who get it, want it, and have the capacity to do it We want you to thrive in an environment where your contributions matter, and you can make an impact on our mission. If you re a high-energy, results-driven professional who s ready to take on a role that matches your expertise and values, we d love to connect! Check out the details below and see if this is the right fit for you. Purpose of Role/Summary: The Training & Analysis Specialist is responsible for delivering accurate, timely, and compliant market analysis while supporting the company s educational, marketing, client-engagement, and media activities. The role works closely with the Senior Market Analyst, Marketing, and Sales teams to translate market development into reports, educational materials, webinars, seminars, media commentary, and digital content. Main Activities and Responsibilities: Preparing one approved market analysis reports across the company s relevant asset classes Developing educational materials such as presentations, articles, video scripts, videos, and other requested content Conducting Arabic webinars and seminars based on business needs Delivering training sessions for new employees when required Preparing for and participating in TV and radio interviews, ensuring market commentary follows approved talking points Producing evergreen educational articles and/or infographics Preparing customized market reports based on approved internal or client requirements Supporting 1-to-1 educational or explanatory sessions for HNW clients in coordination with the Sales and education department Producing short market-analysis videos with additional content when major market events require timely coverage Any other duties that are requested and relevant to the role</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Skills & Experience:</strong> Bachelor s degree in finance, Economics, or a related field. Experience Required A solid financial background and at least two years of experience working in the financial services business. Knowledge of capital markets is a must Strong analytical and reporting skills Strong presentation skills Knowledge in the dynamics of macroeconomics Technical Analysis Previous experience with financial brokers Previous experience in educating people Arabic and English</p>
<p><h4>Description</h4>
<p>We're hiring an implementation specialist to lead customer onboarding and ensure successful deployments of OpenCX. You'll be the customer's primary partner from kickoff through go-live — guiding setup, configuring the platform to their needs, integrating with their existing tools, and training their teams.</p>
<p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the customer engineering and product teams to turn real customer feedback into smoother onboarding. You'll also play a key role in helping customers get the most out of our AI capabilities, including agent configuration and prompt iteration.</p>
<p>The complexity of implementations you handle will scale with your experience and ability to manage technical projects.</p>
<p>This is a customer-facing implementation role with strong technical depth — focused on delivery and customer success, not pure support and not pure engineering.</p>
<h4>What you'll do</h4>
<ul>
<li>Lead customer onboarding end-to-end: kickoff calls, setup, configuration, integrations, and go-live.</li>
<li>Configure OpenCX to match each customer's workflow, including connecting tools like Zendesk, Intercom, HubSpot, and others.</li>
<li>Train customer teams on the platform and ensure successful adoption.</li>
<li>Debug and troubleshoot complex implementation issues, including third-party integrations.</li>
<li>Collaborate closely with customer engineering and product teams: share customer feedback and help prioritize improvements.</li>
<li>Build strong expertise in the platform (including AI agents and prompt iteration) so you can effectively advise customers on their setup.</li>
<li>Document recurring implementation patterns to strengthen internal knowledge and customer resources.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Previous experience leading customer implementations, onboardings, or technical projects in a SaaS environment.</li>
<li>Strong technical aptitude — comfortable working with APIs, integrations, and configuration tools (e.g. Zendesk, Intercom, HubSpot).</li>
<li>Hands-on experience with AI agents and prompt engineering, or strong willingness to learn (this is important, as OpenCX is an AI-native platform).</li>
<li>Excellent project management skills — keeping multiple customer implementations on track and on time.</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Comfortable working remotely with customers across multiple global time zones.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>We're hiring an implementation specialist to lead customer onboarding and ensure successful deployments of OpenCX. You'll be the customer's primary partner from kickoff through go-live — guiding setup, configuring the platform to their needs, integrating with their existing tools, and training their teams.</p>
<p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the customer engineering and product teams to turn real customer feedback into smoother onboarding. You'll also play a key role in helping customers get the most out of our AI capabilities, including agent configuration and prompt iteration.</p>
<p>The complexity of implementations you handle will scale with your experience and ability to manage technical projects.</p>
<p>This is a customer-facing implementation role with strong technical depth — focused on delivery and customer success, not pure support and not pure engineering.</p>
<h4>What you'll do</h4>
<ul>
<li>Lead customer onboarding end-to-end: kickoff calls, setup, configuration, integrations, and go-live.</li>
<li>Configure OpenCX to match each customer's workflow, including connecting tools like Zendesk, Intercom, HubSpot, and others.</li>
<li>Train customer teams on the platform and ensure successful adoption.</li>
<li>Debug and troubleshoot complex implementation issues, including third-party integrations.</li>
<li>Collaborate closely with customer engineering and product teams: share customer feedback and help prioritize improvements.</li>
<li>Build strong expertise in the platform (including AI agents and prompt iteration) so you can effectively advise customers on their setup.</li>
<li>Document recurring implementation patterns to strengthen internal knowledge and customer resources.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Previous experience leading customer implementations, onboardings, or technical projects in a SaaS environment.</li>
<li>Strong technical aptitude — comfortable working with APIs, integrations, and configuration tools (e.g. Zendesk, Intercom, HubSpot).</li>
<li>Hands-on experience with AI agents and prompt engineering, or strong willingness to learn (this is important, as OpenCX is an AI-native platform).</li>
<li>Excellent project management skills — keeping multiple customer implementations on track and on time.</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Comfortable working remotely with customers across multiple global time zones.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Overview
<p>At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities. </p><br> <p>With a global presence and a passionate team of over 200 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value. </p><br> <p>Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed. </p><br> <p>ITA is seeking a Client Support Administrator to join the team in Jordan.</p><br>
Responsibilities
<p>The selected candidate will play a vital role in supporting the 9th Air Force, a key component of the United States Air Force Central Command (AFCENT) overseeing operations in the Middle East. This position provides subject matter expertise to the 9th Air Force Expeditionary Security Forces Squadron, helping ensure base security and critical support services in one of the most dynamic and strategically important regions in the world. The 9th Air Force serves at other locations such as Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS.</p><br> <p>The Contractor shall:- Conduct backing up and restoring of hard drives, and perform system crash recoveries.- Implement physical and computer security measures by assigning, modifying, and deleting passwords and privileges. Provide limited software application assistance for commonly used office automation applications sources from standard Air Force infrastructure support contracts.- Ensure systems are kept up-to-date and compliant according to the Air Force Network Operations Center(AFNOSC). Ensure the required Technical Compliance NOTAM (TCNO)security patches are installed. Check files for corruption, perform initial system diagnostics, format drives, and determine available disk space.- Perform all Client Support Administrator duties, as outlined in DoDD 8570.01M. This will additionally include video-teleconference suite administration, network and computer malfunction isolation and repair, computer system software/hardware configuration, and operation of unclassified and classified computer systems.- Be designated as primary unit IT Equipment Custodian. Ensure unit program IT Equipment management compliance in accordance with AFI 23-101.- Be designated as unit Telecommunications Protection/Emissions Security (TEMPEST) Monitor. Ensure compliance with emissions security program requirements, as outlined in DoDD 8100.02.- Train unit personnel on the operations of secure voice communications equipment.- Be designated as unit SharePoint administrator. Modify and maintain the unit’s SharePoint site. Alternate to the TCO (Telephone Communication Officer); duties include managing the installation and maintenance of telephone systems. Provide instruction for the operation and use of secure phones.- Request and coordinate installation and support of communications equipment. Request opening of network trouble tickets with the Communications Focal Point. Unit point of contact for creation and deletion of all network accounts.- Act as unit Information Technology technical advisor and provide support to purchasing agents when new equipment is required for force mission enhancement.- Perform Information Assurance (IA) trainer and program manager duties.- Ensure unit personnel understand network vulnerabilities, limitations, and weaknesses. Act as SIPRNET Account program manager; manage the process of receiving access to Secret electronic data located on secure servers.</p><br>
Qualifications
<p>Candidates must have:</p><br>
<p>- Five (5) years of experience in computer systems administration support.</p><br>
<p>- And maintain DoDD 8570 Technical Compliant IAT Level II certification.</p><br>
<p>- Proficiency in SharePoint Administration functions.</p><br>
<p>- Proficiency in DoD Network Account creation process.</p><br>
<p>- Proficiency in non-secure and secure internet protocol network and equipmentoperations.</p><br>
<p>- A current state and Government Driver’s License.</p><br>
<p>- Must possess a DoD approved <strong>SECRET</strong> security clearance to perform duties under this task order.</p><br> <p><em>All employees must successfully pass all medical screening as required per </em>CENTCOM<em> deployment standards.</em></p><br> <p>Under the 9AF ESFS contract, all applicants are subject to an in-depth background check to ensure regulation compliance. Eligible applicants will not have any of the following:</p><br> <ul>
<li>Pending criminal or civil charges (including divorce/child custody proceedings)</li>
<li>Felony arrest record</li>
<li>Alcohol related arrest in the last five years</li>
<li>Any type of moral turpitude arrest record/history (including, but not limited to, prostitution, pandering, voyeurism, public indecency)</li>
<li>Any type of involvement in hate crimes</li>
<li>History of violence</li>
<li>Involvement in any group or organization that espouses extralegalviolence as a legitimate means to achieve an end</li>
</ul>
Benefit and Compensation Transparency
<p>ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:</p><br>
<ul>
<li>Medical, dental and vision plans</li>
<li>Life Insurance</li>
<li>Short Term Disability insurance (where applicable)</li>
<li>Voluntary ancillary benefit options</li>
<li>401k retirement benefits with employer matching contributions</li>
</ul>
Application and Employment at ITA International
<p>ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br>
<p>In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at 757-246-6781 or email us at HR@ita-intl.com.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Overview
<p>At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities. </p><br> <p>With a global presence and a passionate team of over 200 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value. </p><br> <p>Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed. </p><br> <p>ITA is seeking a Client Support Administrator to join the team in Jordan.</p><br>
Responsibilities
<p>The selected candidate will play a vital role in supporting the 9th Air Force, a key component of the United States Air Force Central Command (AFCENT) overseeing operations in the Middle East. This position provides subject matter expertise to the 9th Air Force Expeditionary Security Forces Squadron, helping ensure base security and critical support services in one of the most dynamic and strategically important regions in the world. The 9th Air Force serves at other locations such as Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS.</p><br> <p>The Contractor shall:- Conduct backing up and restoring of hard drives, and perform system crash recoveries.- Implement physical and computer security measures by assigning, modifying, and deleting passwords and privileges. Provide limited software application assistance for commonly used office automation applications sources from standard Air Force infrastructure support contracts.- Ensure systems are kept up-to-date and compliant according to the Air Force Network Operations Center(AFNOSC). Ensure the required Technical Compliance NOTAM (TCNO)security patches are installed. Check files for corruption, perform initial system diagnostics, format drives, and determine available disk space.- Perform all Client Support Administrator duties, as outlined in DoDD 8570.01M. This will additionally include video-teleconference suite administration, network and computer malfunction isolation and repair, computer system software/hardware configuration, and operation of unclassified and classified computer systems.- Be designated as primary unit IT Equipment Custodian. Ensure unit program IT Equipment management compliance in accordance with AFI 23-101.- Be designated as unit Telecommunications Protection/Emissions Security (TEMPEST) Monitor. Ensure compliance with emissions security program requirements, as outlined in DoDD 8100.02.- Train unit personnel on the operations of secure voice communications equipment.- Be designated as unit SharePoint administrator. Modify and maintain the unit’s SharePoint site. Alternate to the TCO (Telephone Communication Officer); duties include managing the installation and maintenance of telephone systems. Provide instruction for the operation and use of secure phones.- Request and coordinate installation and support of communications equipment. Request opening of network trouble tickets with the Communications Focal Point. Unit point of contact for creation and deletion of all network accounts.- Act as unit Information Technology technical advisor and provide support to purchasing agents when new equipment is required for force mission enhancement.- Perform Information Assurance (IA) trainer and program manager duties.- Ensure unit personnel understand network vulnerabilities, limitations, and weaknesses. Act as SIPRNET Account program manager; manage the process of receiving access to Secret electronic data located on secure servers.</p><br>
Qualifications
<p>Candidates must have:</p><br>
<p>- Five (5) years of experience in computer systems administration support.</p><br>
<p>- And maintain DoDD 8570 Technical Compliant IAT Level II certification.</p><br>
<p>- Proficiency in SharePoint Administration functions.</p><br>
<p>- Proficiency in DoD Network Account creation process.</p><br>
<p>- Proficiency in non-secure and secure internet protocol network and equipmentoperations.</p><br>
<p>- A current state and Government Driver’s License.</p><br>
<p>- Must possess a DoD approved <strong>SECRET</strong> security clearance to perform duties under this task order.</p><br> <p><em>All employees must successfully pass all medical screening as required per </em>CENTCOM<em> deployment standards.</em></p><br> <p>Under the 9AF ESFS contract, all applicants are subject to an in-depth background check to ensure regulation compliance. Eligible applicants will not have any of the following:</p><br> <ul>
<li>Pending criminal or civil charges (including divorce/child custody proceedings)</li>
<li>Felony arrest record</li>
<li>Alcohol related arrest in the last five years</li>
<li>Any type of moral turpitude arrest record/history (including, but not limited to, prostitution, pandering, voyeurism, public indecency)</li>
<li>Any type of involvement in hate crimes</li>
<li>History of violence</li>
<li>Involvement in any group or organization that espouses extralegalviolence as a legitimate means to achieve an end</li>
</ul>
Benefit and Compensation Transparency
<p>ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:</p><br>
<ul>
<li>Medical, dental and vision plans</li>
<li>Life Insurance</li>
<li>Short Term Disability insurance (where applicable)</li>
<li>Voluntary ancillary benefit options</li>
<li>401k retirement benefits with employer matching contributions</li>
</ul>
Application and Employment at ITA International
<p>ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br>
<p>In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at 757-246-6781 or email us at HR@ita-intl.com.</p><br> </div>
<p><h4>Job description</h4>
<p>The contact center performance manager for the dedicated premium team will oversee a specialized team focused on providing exceptional service to our highest-value guests. This role ensures that both in-house and outsourced team members deliver outstanding service, maintain high levels of guest satisfaction, and uphold our brand standards.</p>
<h4>Accountabilities</h4>
<ul>
<li>Oversee daily operations of the dedicated premium team within the contact center, managing both in-house and outsourced teams to ensure exceptional service.</li>
<li>Define and uphold high-performance standards and service criteria specifically tailored to high-value guest interactions.</li>
<li>Track and analyse team performance against key KPIs, with a strong emphasis on service quality and guest satisfaction.</li>
<li>Conduct regular training sessions and workshops to elevate team skills and optimize service delivery.</li>
<li>Implement clear and effective communication protocols to ensure smooth coordination between in-house teams and outsourced partners.</li>
<li>Handle escalated cases from high-value guests, providing prompt resolutions that align with premium service standards.</li>
<li>Analyse performance data to identify trends, anticipate needs, and drive strategic improvements.</li>
<li>Prepare comprehensive reports on team performance, guest feedback, and operational challenges for senior management review.</li>
<li>Cultivate a collaborative environment between in-house and outsourced teams to ensure seamless communication and service continuity.</li>
<li>Develop and implement strategies to enhance the net promoter score (NPS) for this premium guest segment, driving initiatives that strengthen guest satisfaction and loyalty.</li>
</ul>
<h4>Qualifications</h4>
<h4>Education & experience</h4>
<ul>
<li>Degree level education preferred, or equivalent.</li>
<li>Minimum of 7 years customer service experience.</li>
<li>3+ years of management experience in an inbound/outbound contact center (essential).</li>
<li>Experience in customer service and in travel sector.</li>
<li>Six Sigma Green Belt (Black Belt is an advantage).</li>
<li>COPC implementation leader.</li>
</ul>
<h4>Additional information</h4>
<p>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.</p>
<h4>Recruitment fraud alert</h4>
<p>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.</p></p><p></p>
<p><h4>Description about Jeeny</h4>
<p>Jeeny is a mobile application that facilitates daily commuting and transportation, connecting users with their preferred mode of transport. Established in 2014 as Easy Taxi, it was rebranded in 2016 to expand its services. Jeeny operates in Saudi Arabia, Jordan, and Pakistan, with offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and Karachi.</p>
<h4>Role overview</h4>
<p>We are looking for an experienced and skilled senior graphic designer to join our in-house creative team. As a senior graphic designer, you will play an essential part in crafting our company's visual identity and creating appealing designs across several platforms.</p>
<h4>Responsibilities</h4>
<ul>
<li>Develop creative concepts and produce high-quality designs and videos for digital platforms, marketing campaigns, social media, print materials, and other brand assets.</li>
<li>Manage the full design process from concept development to final execution while ensuring consistency with Jeeny’s brand guidelines.</li>
<li>Collaborate closely with internal stakeholders and cross-functional teams to understand project requirements and deliver impactful creative solutions.</li>
<li>Contribute to brainstorming sessions and support the development of innovative campaigns and visual strategies.</li>
<li>Stay updated with design trends, tools, technologies, and industry best practices to continuously improve creative output.</li>
<li>Manage and prioritize multiple projects simultaneously while meeting deadlines and maintaining high-quality standards.</li>
<li>Conduct quality checks to ensure all designs are accurate, visually appealing, and aligned with brand standards.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in graphic design, visual communication, or a related field.</li>
<li>4–6 years of experience in graphic design, preferably within a fast-paced environment.</li>
<li>Strong portfolio showcasing creative thinking, branding, digital design, and visual storytelling skills.</li>
<li>Proficiency in Adobe Creative Suite including Photoshop, Illustrator, InDesign, After Effects, and Premiere Pro.</li>
<li>Strong understanding of typography, layout, color theory, and design principles.</li>
<li>Experience in video editing, motion graphics, or multimedia design is a strong plus.</li>
<li>Ability to manage multiple projects and work under tight deadlines.</li>
<li>Strong communication and collaboration skills with the ability to work effectively across teams.</li>
<li>High attention to detail with a strong sense of creativity and innovation.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Market competitive salary</li>
<li>An opportunity to collaborate with talented individuals while learning, growing, and expanding your skill set</li>
<li>An environment that encourages you to take ownership and produce excellent outcomes every day</li>
<li>Health benefits and life insurance</li>
<li>Hybrid work model</li>
<li>Flexible working hours</li>
<li>Monthly codes to commute freely</li>
</ul></p><p></p>
<p><h4>Description about Jeeny</h4>
<p>Jeeny is a mobile application that facilitates daily commuting and transportation, connecting users with their preferred mode of transport. Established in 2014 as Easy Taxi, it was rebranded in 2016 to expand its services. Jeeny operates in Saudi Arabia, Jordan, and Pakistan, with offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and Karachi.</p>
<h4>Role overview</h4>
<p>We are looking for an experienced and skilled senior graphic designer to join our in-house creative team. As a senior graphic designer, you will play an essential part in crafting our company's visual identity and creating appealing designs across several platforms.</p>
<h4>Responsibilities</h4>
<ul>
<li>Develop creative concepts and produce high-quality designs and videos for digital platforms, marketing campaigns, social media, print materials, and other brand assets.</li>
<li>Manage the full design process from concept development to final execution while ensuring consistency with Jeeny’s brand guidelines.</li>
<li>Collaborate closely with internal stakeholders and cross-functional teams to understand project requirements and deliver impactful creative solutions.</li>
<li>Contribute to brainstorming sessions and support the development of innovative campaigns and visual strategies.</li>
<li>Stay updated with design trends, tools, technologies, and industry best practices to continuously improve creative output.</li>
<li>Manage and prioritize multiple projects simultaneously while meeting deadlines and maintaining high-quality standards.</li>
<li>Conduct quality checks to ensure all designs are accurate, visually appealing, and aligned with brand standards.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in graphic design, visual communication, or a related field.</li>
<li>4–6 years of experience in graphic design, preferably within a fast-paced environment.</li>
<li>Strong portfolio showcasing creative thinking, branding, digital design, and visual storytelling skills.</li>
<li>Proficiency in Adobe Creative Suite including Photoshop, Illustrator, InDesign, After Effects, and Premiere Pro.</li>
<li>Strong understanding of typography, layout, color theory, and design principles.</li>
<li>Experience in video editing, motion graphics, or multimedia design is a strong plus.</li>
<li>Ability to manage multiple projects and work under tight deadlines.</li>
<li>Strong communication and collaboration skills with the ability to work effectively across teams.</li>
<li>High attention to detail with a strong sense of creativity and innovation.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Market competitive salary</li>
<li>An opportunity to collaborate with talented individuals while learning, growing, and expanding your skill set</li>
<li>An environment that encourages you to take ownership and produce excellent outcomes every day</li>
<li>Health benefits and life insurance</li>
<li>Hybrid work model</li>
<li>Flexible working hours</li>
<li>Monthly codes to commute freely</li>
</ul></p><p></p>
<p>Position Summary The Global Institute is seeking an AI Specialist to advance Teach For All's AI Literacy & Creator Collective (AI LCC), a flagship program connecting teachers, alumni, and staff across 63 Teach For All Network Partners who are shaping how AI transforms education. This combined role spans both program management and community building: you'll manage delivery of the AI LCC's core programming (including our weekly AI AAA Series featuring thought leaders like Reid Hoffman), develop partnerships with frontier AI companies like Anthropic and Google, and build and grow the AI LCC's WhatsApp community while expanding into other platforms. You will create pathways for educators to progress from literacy to creator to builder, facilitate peer-to-peer learning, and support distributed leadership so self-organizing collectives can emerge and thrive, all working across diverse cultures, regions, languages, and time zones. This role is for a self-starter who is deeply engaged with the rapidly evolving AI ecosystem, uses foundation models daily, and understands that transformation happens through community and collective leadership rather than top-down mandates, shifting educators from dependency to agency. About the Team This role reports to the Director of the Global Institute and works in close collaboration with the broader Global Institute team including the Chief Learning Officers and their respective circles, and the Outreach and Engagement team to build out a shared AI learning agenda. The role also works closely with Teach For All's central team, particularly on technology and communications. Key Responsibilities Program management: driving delivery of the AI AAA Series and other AI LCC programming, and developing partnerships with frontier AI companies. Community facilitation and growth: building and scaling the AI LCC community across WhatsApp and other platforms, designing learning circles, and identifying power-users. AI integration and innovation: piloting AI-driven tools to summarize, translate, and resource the community at scale. Ethical AI dialogue: facilitating safe-space conversations on data privacy, bias, and responsible adoption. Operations, analytics, and content: tracking community and program health metrics, and producing mobile-first multimedia content. Project Breakdown & Capacity Allocation Program Management & Partnerships (45%) Manage delivery of AI LCC programming, including the weekly AI AAA Series featuring thought leaders. Develop and steward partnerships with frontier AI companies (e.g., Anthropic, Google) to support the community's growth. Build pathways for educators to progress from literacy to creator to builder. Community Facilitation & Growth (35%) Design and moderate structured learning circles where educators share AI prompts, lesson plans, and case studies across languages and contexts. Identify emerging leaders within WhatsApp/Telegram groups and equip them to lead sub-chapters or specialized interest groups. Guide community expansion from WhatsApp into platforms like Discord or a custom Teach For All platform, laying the foundation for a future Teach For All community platform. AI Integration & Innovation (15%) Manage delivery of AI LCC programming, including the weekly AI AAA Series featuring thought leaders. Develop and steward partnerships with frontier AI companies (e.g., Anthropic, Google) to support the community's growth. Build pathways for educators to progress from literacy to creator to builder. Operations, Analytics & Content (15%) Develop and track community and program health metrics capturing engagement depth, learning outcomes, and impact. Collect and amplify "bright spot" stories from educators for Teach For All's global communications. Maintain a content calendar across platforms, producing original multimedia content optimized for mobile. Qualifications Experience managing program delivery and/or building, scaling, and managing high-engagement digital communities, particularly on social-first platforms such as WhatsApp, Telegram, or Discord Demonstrated experience with distributed or facilitative leadership models, empowering members to take ownership rather than relying on top-down moderation Experience developing partnerships, ideally with technology or AI companies Deep, hands-on experience with foundation models (e.g., Gemini, Claude, ChatGPT, Midjourney) and practical prompt engineering skills in educational or professional contexts Experience creating multimedia content (video, graphics, guides) and familiarity with tools such as Canva, Adobe Creative Suite, or equivalent Comfort using data and community analytics to track engagement, sentiment, and learning outcomes Experience working across global, cross-cultural, and multi-time-zone contexts Strong alignment with Teach For All's mission and a commitment to educational equity Spanish fluency or working proficiency is a plus What Teach For All Offers: Commitment to cultivating a culture in which all staff members feel they belong, are valued for their contributions, and have an impact on our organization s progress Professional and personal development experiences and ample opportunities to make a positive impact on the work of Teach For All and beyond Comprehensive benefits package designed for your well-being and work-life needs Generous time off and flexible work arrangements And much more! Application Instructions If this opportunity sounds like the next best step in your career, please submit your resume or curriculum vitae (CV) and a one-page letter of motivation (in English) directly online. Your letter should summarize motivations for your application and how your skills and experience align with the terms of this opportunity. We look forward to learning about you and your passion for ensuring educational opportunity for all! Applications are reviewed on a rolling basis. Therefore, candidates are encouraged to apply at their earliest convenience. Work authorization This position does not offer employment visa sponsorship, immigration assistance, or support for work permits or residency applications. To be considered, candidates must already possess valid work and residency authorization to work in the country of hire at the time of application. </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience managing program delivery and/or building, scaling, and managing high-engagement digital communities, particularly on social-first platforms such as WhatsApp, Telegram, or Discord</li><li>Demonstrated experience with distributed or facilitative leadership models, empowering members to take ownership rather than relying on top-down moderation</li><li>Experience developing partnerships, ideally with technology or AI companies</li><li>Deep, hands-on experience with foundation models (e.g., Gemini, Claude, ChatGPT, Midjourney) and practical prompt engineering skills in educational or professional contexts</li><li>Experience creating multimedia content (video, graphics, guides) and familiarity with tools such as Canva, Adobe Creative Suite, or equivalent</li><li>Comfort using data and community analytics to track engagement, sentiment, and learning outcomes</li><li>Experience working across global, cross-cultural, and multi-time-zone contexts</li><li>Strong alignment with Teach For All's mission and a commitment to educational equity</li><li>Spanish fluency or working proficiency is a plus</li></ul>
<p><h4>Description</h4>
<p>We're hiring an AI agent designer to build, prompt-engineer, and continuously improve the AI agents that power OpenCX. You'll work directly with customers and our product team to translate real customer use cases into agent behavior that just works — designing conversation flows, writing and iterating on prompts, and measuring agent performance against real customer outcomes.</p>
<p>You'll develop deep expertise in the platform and the underlying LLMs we use, and partner with the product engineering team to push the boundaries of what our agents can do. Prompt engineering is the core of this role — you'll be writing, testing, and iterating on prompts daily, while constantly tuning agents based on real-world customer feedback.</p>
<p>The scope of agents you'll own and the depth of prompt iteration you'll drive will scale with your experience and ability to ship.</p>
<p>This is a hands-on AI/prompt engineering role with heavy customer exposure — not pure internal R&D, and not pure support.</p>
<h4>What you'll do</h4>
<ul>
<li>Design and build new AI agents end-to-end: define behavior, write the prompts, set up tool/function calls, and ship to customers.</li>
<li>Iterate on prompts based on real customer conversations and edge cases — measuring quality, latency, and accuracy.</li>
<li>Work directly with customers to understand their use cases, then translate them into agent behavior that just works.</li>
<li>Run experiments across models, prompt structures, and agent architectures to push performance higher.</li>
<li>Collaborate closely with the product engineering team: feed real customer needs back into platform improvements.</li>
<li>Build deep expertise in our agent stack — LLMs, tools, evaluations — so you can advise customers on what's possible.</li>
<li>Document agent design patterns, prompt templates, and evaluation playbooks to strengthen internal and customer resources.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Hands-on experience with prompt engineering and AI agents — you've built, tuned, and shipped LLM-powered features.</li>
<li>Strong technical foundation — you can read code, work with APIs, and run evaluations to measure agent quality.</li>
<li>Solid understanding of how modern LLMs behave, where they fail, and how to design prompts and tools to make them reliable.</li>
<li>Customer-facing experience or strong willingness to engage directly with customers to learn their use cases.</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Comfortable working remotely with customers across multiple global time zones.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>We're hiring an AI agent designer to build, prompt-engineer, and continuously improve the AI agents that power OpenCX. You'll work directly with customers and our product team to translate real customer use cases into agent behavior that just works — designing conversation flows, writing and iterating on prompts, and measuring agent performance against real customer outcomes.</p>
<p>You'll develop deep expertise in the platform and the underlying LLMs we use, and partner with the product engineering team to push the boundaries of what our agents can do. Prompt engineering is the core of this role — you'll be writing, testing, and iterating on prompts daily, while constantly tuning agents based on real-world customer feedback.</p>
<p>The scope of agents you'll own and the depth of prompt iteration you'll drive will scale with your experience and ability to ship.</p>
<p>This is a hands-on AI/prompt engineering role with heavy customer exposure — not pure internal R&D, and not pure support.</p>
<h4>What you'll do</h4>
<ul>
<li>Design and build new AI agents end-to-end: define behavior, write the prompts, set up tool/function calls, and ship to customers.</li>
<li>Iterate on prompts based on real customer conversations and edge cases — measuring quality, latency, and accuracy.</li>
<li>Work directly with customers to understand their use cases, then translate them into agent behavior that just works.</li>
<li>Run experiments across models, prompt structures, and agent architectures to push performance higher.</li>
<li>Collaborate closely with the product engineering team: feed real customer needs back into platform improvements.</li>
<li>Build deep expertise in our agent stack — LLMs, tools, evaluations — so you can advise customers on what's possible.</li>
<li>Document agent design patterns, prompt templates, and evaluation playbooks to strengthen internal and customer resources.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Hands-on experience with prompt engineering and AI agents — you've built, tuned, and shipped LLM-powered features.</li>
<li>Strong technical foundation — you can read code, work with APIs, and run evaluations to measure agent quality.</li>
<li>Solid understanding of how modern LLMs behave, where they fail, and how to design prompts and tools to make them reliable.</li>
<li>Customer-facing experience or strong willingness to engage directly with customers to learn their use cases.</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Comfortable working remotely with customers across multiple global time zones.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li>
</ul></p><p></p>
<p>The SEO & Performance Specialist is a results-oriented, data-driven professional with a strong background in Google Ads who manages the full spectrum of search visibility, combining organic SEO strategies with high-performing paid search campaigns. The role is responsible for driving high-quality traffic, managing ad spend efficiently, and maximizing ROI across all search and performance channels. As search continues to evolve beyond traditional engines, this role also covers Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO), ensuring the company's content is structured, cited, and recommended across AI-powered search and answer platforms.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Search Engine Optimization:</strong> Execute on-page, off-page, and technical SEO strategies to strengthen organic search rankings. Conduct continuous keyword research and competitive analysis to identify new growth opportunities in both paid and organic landscapes.</li><li><strong>Paid Search and Performance:</strong> Plan, launch, and optimize Google Ads Search, Display, and Video campaigns to meet specific acquisition targets. Analyze campaign metrics and website data to improve click-through rates (CTR), lower cost-per-acquisition (CPA), and boost conversions.</li><li><strong>Answer Engine Optimization (AEO):</strong> Structure content with clear direct-answer blocks, schema markup, and entity clarity so it can be extracted and surfaced in featured snippets, knowledge panels, Google AI Overviews, and voice assistant results.</li><li><strong>Generative Engine Optimization (GEO):</strong> Develop and execute strategies to increase the brand's likelihood of being cited, summarized, and recommended by generative AI platforms such as ChatGPT, Perplexity, Gemini, and Copilot. Partner with content and design teams to build conversational, semantically rich, and machine-readable content (FAQs, structured data, clear entity signals) that aligns with how LLMs index and surface information.</li><li><strong>Monitoring and Reporting:</strong> Track citation frequency and share-of-voice in AI-generated answers using tools such as Otterly.ai or AIclicks, and report on performance alongside traditional SEO and paid metrics. Stay current on the evolving AI search landscape (AI Overviews, ChatGPT Search, Perplexity, Copilot, Claude) and adapt technical and content strategy as platforms and ranking factors change.</li></ul><p><strong>Required Skills:</strong></p><ul><li>Ability to interpret complex data from Google Analytics to drive performance decisions.</li><li>Working knowledge of AEO and GEO principles, including how LLMs and answer engines index, cite, and summarize web content.</li><li>Familiarity with schema markup and structured data implementation to support AI and answer-engine extraction.</li><li>Exposure to AI-visibility or citation-tracking tools (e.g., Otterly.ai, AIclicks) is a plus.</li><li>Organic and paid search performance reports (CTR, CPA, conversions).</li><li>SEO technical audits and on-page/off-page optimization records.</li><li>AEO/GEO-structured content and schema markup implementations.</li><li>AI citation and share-of-voice tracking reports.</li><li>Keyword research and competitive analysis summaries.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience:</p><ul><li>Bachelors degree in Marketing, or any related field.</li><li>Proven track record in managing Google Ads accounts and achieving measurable growth.</li><li>Deep understanding of SEO tools (e.g., SEMrush, Ahrefs, Search Console).</li></ul>
<p>About the Role Our Social Media Executive is responsible for managing and growing Four Seasons Hotel Amman's social media presence by creating engaging content, maintaining brand consistency and monitoring performance. You will work closely with the Public Relations & Marketing team to showcase the hotel's exceptional experiences while strengthening our online community and brand awareness.</p><p>What you will do: Manage the hotel's day-to-day presence across all social media platforms in line with Four Seasons Brand Guidelines and visual identity. Plan, create, schedule, and publish engaging social media content that reflects the hotel's luxury positioning and storytelling. Capture and coordinate photography, videography, and behind-the-scenes content to support campaigns and daily content needs. Monitor social media channels, respond to comments and messages when appropriate, and escalate guest concerns to the relevant teams. Track, analyze, and report on social media performance, providing insights and recommendations to optimize engagement and reach. Collaborate closely with internal departments to highlight hotel experiences, seasonal promotions, events, dining concepts, and special initiatives. Coordinate with external creative partners and agencies, when applicable, to maximize campaign effectiveness and exposure. Ensure all content aligns with Four Seasons brand standards, tone of voice, and luxury hospitality positioning. Act as a brand ambassador both online and offline, representing Four Seasons professionally across all interactions. Manage and engage with the hotel's social media communities by responding promptly and professionally to comments and direct messages across all Instagram channels, including the Hotel and Restaurant accounts, ensuring daily monitoring and exceptional guest engagement. Support the management and growth of the hotel's LinkedIn presence by collaborating with the People & Culture team and contributing to employer branding and recruitment-related content initiatives. Create and manage bilingual social media content, with a primary focus on English while ensuring timely and culturally relevant Arabic content for seasonal campaigns, promotions, and guest communications. Respond to guest inquiries and messages in both English and Arabic with professionalism and accuracy. Coordinate and manage the hotel's external content creation agency, including planning and organizing photo and video shoots, developing creative concepts and mood boards, overseeing production on-site, and ensuring all content aligns with Four Seasons brand standards, marketing objectives, and visual identity before publication.</p><p>Schedule & hours: Full-time job. Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p><p><strong>Desired Candidate Profile</strong></p><p>What you bring: A degree in Marketing, Communications, Digital Media, or a related field. Previous experience managing social media platforms, preferably within hospitality, luxury, lifestyle, or a related industry. Strong understanding of major social media platforms, content trends, and digital marketing best practices. Excellent copywriting and communication skills with strong attention to detail. Experience using social media scheduling, analytics, and reporting tools. Creative mindset with the ability to generate fresh ideas while maintaining brand consistency. Strong organizational skills with the ability to manage multiple projects and meet deadlines in a fast-paced environment. Passion for luxury hospitality, storytelling, and creating memorable digital experiences.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Purpose The Go-to-Market Specialist – Services is responsible for driving new business growth by identifying, engaging, and converting new logos and new partners into clients across Arabic.<br>AI Group's Enterprise Services portfolio, spanning Tarjama LSP, Content Lab, and Ureed.<br> The role is a hunter-focused business development position, responsible for proactively prospecting assigned target accounts, understanding their business and language-service requirements, identifying opportunities, developing tailored approaches, and driving opportunities through to successful closure.<br> The position requires a highly driven and resilient individual who thrives in a target-oriented environment, can operate effectively under pressure and ambiguity, and is motivated by winning new business.<br> The role will also leverage strategic partnerships and internal stakeholders where appropriate to accelerate market access and deal closure.<br> The role covers the UAE market and spans three service lines sold consultatively and in combination rather than as siloed, single-product pitches: LSP (Editorial Translation, Media Translation- subtitling, dubbing, video editing, Staffing, Data Services), Ureed Secondments (Tech and Linguist placements), and Content Lab (Events, Talent Sourcing, Social Media Management, Strategy, Tech, Design/Branding, and Content).<br> Duties & Responsibilities New Logo Acquisition Own the acquisition of new logos within assigned markets, segments, and accounts.<br> Develop and execute account-specific approaches to penetrate target organizations and establish new commercial relationships.<br> Build and maintain a healthy pipeline of qualified prospects and opportunities.<br> Consistently work toward and achieve assigned business development and revenue targets.<br> Identify decision-makers, influencers, buying centers, and potential entry points within target organizations.<br> Apply structured, disciplined opportunity qualification (e.<br>g., MEDDPICC or equivalent), qualifying in and disqualifying out target accounts and opportunities with equal rigor.<br> Account Research & Go-to-Market Planning Take full ownership of assigned target accounts and conduct comprehensive A-Z account research.<br> Develop a strong understanding of each target account, including: Business model and strategic priorities Products and services Geographic footprint Target customers Growth plans Existing language and localization requirements Current or potential LSP providers Procurement and decision-making structures Key stakeholders and decision-makers Potential business pain points and opportunities Translate assigned accounts into actionable accounts penetration and go-to-market strategies.<br> Identify where the company's LSP, Ureed Secondments, and Content Lab portfolio can create measurable value for each target account.<br> Build and maintain account plans and stakeholder maps for a defined target account list.<br> Prospecting & Business Development Conduct proactive outbound prospecting through multiple channels, including physical meetings, calls, email, LinkedIn, networking, events, referrals, and industry connections.<br> Generate new meetings and business opportunities through structured and persistent prospecting.<br> Qualify opportunities based on business need, commercial potential, buying authority, timing, and fit.<br> Maintain consistent prospecting activity and pipeline generation.<br> Generate and co-develop pipeline together with Marketing through account-based marketing (ABM) efforts.<br> Generate and manage pipeline in partnership with the company's channel and partner ecosystem.<br> Consultative Selling & Deal Closure Understand client requirements and position relevant LSP, Ureed Secondments, or Content Lab services accordingly.<br> Develop compelling commercial propositions, proposals, and presentations in collaboration with relevant internal teams.<br> Lead commercial discussions, negotiations, and deal progression.<br> Own opportunities from initial prospecting through qualification, proposal, negotiation, and closure.<br> Close deals directly or indirectly through strategic partnerships and channel relationships.<br> Leverage partnerships to access new markets, accounts, and opportunities.<br> Identify opportunities to expand the scope of an initial engagement into broader LSP service offerings.<br> Respond to and win structured bids/RFPs, particularly government-driven, while building deliberate repeat-cadence pipeline rather than relying on one-off project wins.<br> Define and articulate quantified ROI/business cases for prospective clients.<br> CRM, Pipeline & Reporting Maintain accurate and up-to-date records of prospects, activities, opportunities, and deal stages in the CRM.<br> Provide regular visibility on pipeline value, forecast, conversion rates, activities, and expected closures.<br> Ensure disciplined follow-up and progression of opportunities.<br> Analyze pipeline performance and continuously improve prospecting and conversion approaches.<br> Support win-back efforts on lapsed or lost accounts as a distinct, tracked motion.<br> Cross-Functional Collaboration Work closely with the Production, Marketing and other relevant functions to ensure commercial commitments are realistic and deliverable.<br> Coordinate internally to develop customized solutions and proposals for prospects.<br> Ensure a smooth transition from closed opportunity to implementation and account ownership.<br> Networking and Industry Engagement: Attend industry conferences and events in the industry to promote the organization and network with potential clients and partners.<br> Lead prospecting at industry exhibitions and events, including job fairs relevant to staffing and secondments, using a pre-built target list.<br> Develop and maintain client relationships, expectations & satisfaction.<br> Conduct regular in-person meetings with clients and stakeholders in the local market to strengthen relationships.<br> Education, Experience & Qualifications A bachelor’s degree in business management or any related field is preferable.<br> 4–7 years of proven experience in business development, new business sales, or hunting roles.<br> Background in multi-product/portfolio selling (e.<br>g., agency, staffing, LSP, or professional services environments) is a strong advantage; a consulting background is a plus.<br> A good understanding of Language and Translation services and the challenges faced within the specific market sectors.<br> Previous experience working within an agency environment is highly preferred, particularly within language services, localization, media, creative, marketing, content, or related B2B services.<br> Demonstrated track record of acquiring new clients and closing B2B deals.<br> Experience managing a defined target-account list and developing account penetration strategies.<br> Excellent prospecting, networking, negotiation, and closing skills.<br> Comfortable with mixed-cycle selling - short-cycle, longer-cycle, and bid-driven — within the same book of business.<br> Demonstrated, verifiable experience building pipeline from zero, rather than managing or inheriting an existing book.<br> Strong commercial acumen and ability to identify revenue opportunities.<br> Excellent account research and business intelligence skills.<br> Ability to understand client needs and translate them into relevant LSP solutions.<br> Strong communication, presentation, and influencing skills.<br> Ability to work under pressure and meet tight deadlines.<br> Highly target-driven and comfortable working with ambitious sales targets.<br> Resilient, persistent, and able to handle rejection and setbacks.<br> Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.<br> Excellent command of both spoken and written English.<br> Willingness to travel approximately 25–50% to UAE, typically involving one to two business trips per month, depending on business requirements.<br> Behavioral Competencies Adaptability Problem Solving Initiative Team Oriented Ability to work under pressure Technical Competencies Business Acumen (DDU)/Deals Management Negotiation Customer Relationship Management Proposal Writing Presentation Skills CRM & Sales Tools Bid/RFP Management ROI & Business Case Development</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Country : Amman, Jordan Advertising date : 09 July 2026 Submission date : 22 July 2026 before 23:55 Jordan time Funding : Kreditanstalt f r Wiederaufbau (KFW) Project Title :MENA Region NABNI/ Building for Peace (B4P) Facility Reference number : RFQ/BFPF/26/004 Contract Title: Communications and Multimedia Consultancy Content: Nabni is a project that seeks to further the Building for Peace approach, which aims to support locally led reconstruction processes in conflict-impacted communities in the MENA region. Funded by BMZ through KfW, Nabni finances and supports local civil society organisations in leading processes and projects that aim to build or rehabilitate physical or social infrastructure, strengthen governance, improve access to essential services, support or create livelihoods opportunities, or reinforce social ties at the local level. Nabni is seeking a qualified communications and multimedia consultancy firm to support the Facility in producing and disseminating high-quality communications outputs that clearly communicate its work, approaches, and impact. The assignment includes strategic and practical communications support, including written content, website and social media support, visibility materials, and the production of video and visual communication outputs for Nabni s communication channels. The selected firm will work closely with the Facility Management Unit, partners, donor representatives, NRC stakeholders, and other service providers to develop audience-focused communications products that improve understanding of Nabni s work and increase its visibility and reach among internal and external audiences. No margin of preference is applied; the Bid is open to all eligible Bidders. How to apply RFQ Download : If your company is interested in participating in RFQ, you are required to download the RFQ package, free of charge, using this link . Submission details: This RFQ follows a Two-Envelope process; details are outlined in the RFQ Remark: • Only valid registered companies are invited to apply; no sole trader submission is acceptable. • The Bid, as well as all correspondence and documents relating to the Bid, shall be written in English. • Offers must be submitted through the eTB system, and before the RFQ deadline expires. It will not be possible to submit your bid after the deadline or outside the eTB system. • For technical questions about the system , please get in touch with EMAIL_ADDRESS</p></div></section>
<p>As an IT Support Intern, you will gain hands-on exposure to deskside support, end-user computing, IT service management, and infrastructure troubleshooting in a professional technology environment. This internship is designed as a learning opportunity where you will work under supervision, build foundational technical skills, and support IT teams with day-to-day operational activities.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Learn and apply service management fundamentals, including Incident Management, Problem Management, root cause analysis, and ticket analysis for deskside support equipment.</li><li>Assist with troubleshooting local servers, network devices, and voice infrastructure under the guidance of Network and Server teams.</li><li>Support basic troubleshooting activities using tools and commands such as Ping, Tracert, IPConfig, network commands, DNS validation, and Active Directory Group Policy test outputs.</li><li>Gain exposure to hub room and data center structured cabling standards and support basic coordination activities as directed.</li><li>Support end-user computing devices including desktops, laptops, hard phones, Wi-Fi devices, printers, scanners, biometric devices, and video conferencing equipment.</li><li>Assist with hardware support tasks such as basic diagnostics, device checks, and supervised replacement or configuration activities for approved equipment.</li><li>Learn software troubleshooting for Windows 10, Microsoft Office, Outlook, Skype for Business, OneDrive, softphones, antivirus tools, VPN, Wi-Fi configuration, encryption tools, imaging, and firmware updates for deskside devices.</li><li>Support IT teams in documenting issues, observations, and recommended inputs to help evaluate process exceptions.</li><li>Assist with coordination and communication during high-impact or severity incidents, while ensuring real-time updates are shared through appropriate escalation channels.</li><li>Support onboarding activities for new accounts, ramp-up and ramp-down activities, and account movement coordination under supervision.</li><li>Assist with business continuity planning testing and failover readiness by supporting floor checkouts and validation activities.</li><li>Learn site compliance and security practices, including audit readiness related to standards such as COPC and ISO 27001.</li><li>Support IT ticket resolution activities within an ITIL-based framework while learning ticket documentation, prioritization, and closure processes.</li><li>Assist with preparing change request documentation and supporting artifacts as defined by the process.</li><li>Support validation activities such as BitLocker desktop checks, user OU policy validation, and computer OU policy validation.</li><li>Assist with encryption software installation and validation on desktops and laptops to support compliance requirements.</li><li>Contribute to positive IT service experiences by responding professionally, communicating clearly, and supporting operational teams.</li><li>Be open to learning in a 24/7 IT support environment, including rotational shift exposure where legally permitted and aligned to internship requirements.</li><li>Complete all assigned, mandatory training within the timeframe provided.</li><li>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Currently pursuing or recently completed a Bachelor s degree, diploma, or equivalent program in Computer Science, Information Technology, or a related field.</p><p>0 6 months of exposure to desktop/laptop hardware and software support in a Windows-based PC/LAN environment, or equivalent academic/project experience.</p><p>Foundational knowledge of desktops, laptops, Windows operating systems, basic networking, and common enterprise applications.</p><p>Exposure to tools or concepts such as Citrix client, Microsoft Office, Outlook, VPN, antivirus, imaging, and printer/scanner troubleshooting is helpful.</p><p>Interest in IT service management, Incident Management, Problem Management, and customer-focused technical support.</p><p>Strong willingness to learn, ask questions, document findings, and follow defined processes.</p><p>Good communication, teamwork, attention to detail, and problem-solving skills.</p><p>Ability to work under supervision and follow security, compliance, and confidentiality requirements.</p><p>MCSE or similar certification is preferred but not required.</p>