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<p><h4>About Us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p>
<p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of Service Overview</h4>
<p>Internal Firm Services (IFS) is the trusted foundation of PwC, delivering innovative managed services and operational capabilities that enable our clients’ evolving needs. A career in IFS offers diverse opportunities across human capital, finance, technology, clients & markets, marketing & communications, risk & quality, partner development, office management, and managed services. We don’t just support the business—we shape it, driving strategies and initiatives that power growth and transformation across PwC Middle East.</p>
<h4>Business Unit Overview</h4>
<p>Risk & Quality at PwC Middle East safeguards our reputation and ensures we deliver with integrity and excellence. This team embeds robust risk management and compliance frameworks, drives quality assurance, and leverages data-driven insights to anticipate challenges and maintain the highest professional standards. By enabling resilience and trust, Risk & Quality plays a pivotal role in shaping strategies that power sustainable growth across the firm.</p>
<h4>How You’ll Contribute</h4>
<p>The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC's global minimum KYC requirements across the Middle East region, using the best skilled people and market leading technology to safeguard our firm and clients. We are looking for highly motivated individuals who are keen to build a career in client onboarding and compliance area.</p>
<p>As a KYC Analyst, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p>
<ul>
<li>Perform client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence.</li>
<li>Play a crucial role in delivering our engagements on time and to the quality standards expected by the firm and regulators.</li>
<li>Achieve high quality and productivity and perform stretch roles suited to your career pathway.</li>
<li>Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.</li>
<li>Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.</li>
<li>Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk & quality teams.</li>
<li>Carry out pre-engagement compliance tasks associated with client and project onboarding.</li>
<li>Communicate effectively and professionally verbally and in writing with a range of key stakeholders.</li>
<li>Work collaboratively to drive ideas and solutions with peers, team leaders and managers which will improve client and PwC's efficiency process.</li>
<li>Be able to implement and adapt to new or changing processes quickly.</li>
</ul>
<h4>What You’ll Bring</h4>
<p>Applicants should have some or all of these skills and experience:</p>
<ul>
<li>Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.</li>
<li>Strong knowledge of various company structures.</li>
<li>Responsibility towards others (training, performance, workload/productivity, development).</li>
<li>A high level of attention to detail and experience with following strict processes and requirements.</li>
<li>Experience with quality and/or control testing or audits.</li>
<li>Experience within the financial services sector.</li>
<li>One year of experience in KYC, AML, or compliance roles is preferred.</li>
<li>Bachelor's degree or equivalent in relevant fields such as risk management, finance, business administration, or industrial engineering.</li>
</ul>
<h4>How You’ll Make a Difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why You’ll Love Working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job—you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p>
<p> <strong> </strong> </p>
<p> <strong>Description:</strong> </p>
<p> <strong> </strong> </p>
<p>We are looking for a talented <span> <strong>Associate Manager, Quality Compliance</strong> <strong> </strong>to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span> </p>
<p> </p>
<p>If you want to be part of a team that cares about impact, this is the place for you.</p>
<p> </p>
<p> <strong>Key Responsibilities:</strong> </p>
<p> <strong> </strong> </p>
<p>Strategic </p>
<ul>
<li>Providing support and guidance to the Hikma injectable sites including compounding by:</li>
<li>Lead auditing coordination, approach, and execution for injectables/Oral/ laboratory/Data Integrity manufacturing/contract manufacturing CMOs</li>
<li>Ensuring internal injectable/Oral Hikma site compliance with Hikma s rules and policies through internal audits</li>
<li>Following up on all observations by Hikma and third parties which includes CAPA plan implementation and ensuring timely completion.</li>
</ul>
<p>Technical capabilities </p>
<ul>
<li>Providing concerned Hikma employees with the required guidance related to the injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes to ensure that the related international standards and specifications are applied on all Hikma concerned processes</li>
<li>Investigating and studying different problems related to injectables/Oral/ laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes that might occur in all Hikma concerned functions and recommending the corrective actions accordingly</li>
<li>Ensuring that health and safety regulations are followed in the concerned processes to avoid accidents in the workplace during executed audits protecting the auditors</li>
<li>Ensuring that the entire injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes are in compliance with the set standard operating procedures (SOPs</li>
<li>Ensuring that all injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes, activities, procedures comply with related internal/external regulations</li>
<li>Conducting periodic checks to ensure that all injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes are performed correctly and conforming the international standards and specifications</li>
<li>Assessing different Hikma functions compliance with the set standards and specifications in order to detect the deviations and recommending the necessary corrective actions accordingly</li>
<li>Providing the Corporate Compliance Director with periodic reports illustrating the work flow of the injectables/Oral/microbiology, laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes through Hikma corporate functions</li>
<li>Documenting different related transactions in all Hikma corporate functions to be used as a reference in the future when needed</li>
<li>Performing other duties related to the job as assigned by the direct supervisor</li>
</ul>
<p>Administrative </p>
<ul>
<li>Preparing periodic reports with respect to the Compliance (Injectables/Orals) function's activities and achievements to be submitted to the direct supervisor</li>
<li>Ensuring that instructions, circulars and organizational and technical decisions are followed and applied</li>
<li>Implementing Internal quality auditing and Hikma subsidiaries audit program, ensuring that Hikma Internal sites maintain a state of cGMP compliance where all activities within the Hikma Pharmaceutical function comply with the adopted standards, policies, and procedures.</li>
<li>implementing follow up auditing program for Hikma internal sites, ensuring that response is covered and communicated properly with Hikma quality management.</li>
<li>Providing Technical Support to Injectable/Oral strategic Under license projects, by qualifying suppliers, upgrading systems of our partners, conducting gap analysis and providing the needed support before/ during and after authorities audits to sites, up to end of registration of the product. </li>
<li><br></li>
</ul>
<p> </p>
<p> <strong>Qualifications:</strong> </p>
<p> <strong> </strong> </p>
<p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p>
<ul>
<li>B.Sc. degree in Chemistry, Biological, Microbiology, Chemical Engineering or equivalent</li>
<li>M.Sc. degree in TQM or equivalent </li>
<li>(10) years of experience in a related position, of which at least (5) in a supervisory position</li>
<li>Experience in a pharmaceutical industry, Oral and Injectables manufacturing.</li>
<li>Quality certification on auditing e.g. ASQ/ISO9001 . etc </li>
</ul>
<p> <strong> </strong> </p>
<p> <strong>Skills:</strong> </p>
<p> <strong> </strong> </p>
<ul>
<li>Computer Skills</li>
</ul>
<p>Performs moderately difficult tasks using job related applications, Office applications, and other relevant programs, as well as uses the functions of the internet effectively</p>
<ul>
<li>Data Analysis</li>
</ul>
<p>Performs complex data analysis utilizing multi-sourced set of data, prepares reports illustrating the results through professional graphs, charts, and other visual aids</p>
<ul>
<li>Documentation / Recording Information</li>
</ul>
<p>Applying and using various techniques in documenting and recording information in written or electronic/magnetic formats</p>
<ul>
<li>English Language</li>
</ul>
<p>Demonstrates mastery of the language; near native; ability to read, understand and write extremely difficult or abstract prose, a wide variety of vocabulary, idioms, colloquialisms, and slang</p>
<ul>
<li>Government Relations</li>
</ul>
<p>Represents the company externally within the government sector and develops and maintains good rapport with its employees</p>
<ul>
<li> Laws & Legislations</li>
</ul>
<p>Possesses knowledge in laws and legislations of several countries that Hikma operates in, including MENA region, USA and Europe</p>
<ul>
<li>Project Management</li>
</ul>
<p><br></p>
<p> <strong> </strong> </p></div></section>
<p>Who We Are: Headquartered in Washington, DC, Versar Global Solutions provides full mission lifecycle solutions for challenges faced by our government and commercial Customers in the natural, built, and digital environments. With team members located around the world, and a rich legacy spanning more than 50 years, Versar Global Solutions delivers a broad array of planning, analysis and risk management solutions, project and program management, operations and maintenance services, and information technology applications for environmental management and remediation projects, mission critical facilities and installations, and in support of readiness and contingency operations. NOTE: This position is contingent upon award of work .</p><p>What You ll Do: Support completion, coordination, and routing of current and emerging ASG-J requirements. Support development and construction of acquisition and contract requirement packages. Conduct and document market research in support of acquisition planning and requirements development. Support PCF cabinet construction, organization, maintenance, and continuity. Provide Operational Contract Support (OCS) expertise to ASG-J DOL OCS personnel and supported requiring activities. Support execution, management, tracking, and reconciliation of Acquisition and Cross-Servicing Agreements (ACSA). Assist requiring activities with requirements development, documentation, and coordination with contracting personnel. Support preparation and review of Performance Work Statements (PWS), Statements of Work, acquisition documentation, and other requirements packages as applicable. Track and synchronize contracting requirements throughout the acquisition lifecycle and maintain status visibility for Government stakeholders. Review packages for completeness and assist in resolving documentation or coordination gaps before routing. Maintain documentation and continuity for ongoing and emerging requirements during personnel transitions. Coordinate with Government OCS, contracting, logistics, resource management, legal, and requiring-activity personnel as necessary. Support data calls, reports, briefings, and other OCS-related administrative requirements. Perform duties in accordance with applicable DoD, Army, theater, and local policies and procedures.</p><p>Work Environment This position is anticipated to be full-time and on-site in Jordan, Monday through Friday, eight hours per day. The employee must satisfy applicable U.S. Government, host-nation, installation-access, medical, credentialing, deployment, and theater-entry requirements associated with performance in Jordan.</p><p>Note This description is a recruiting and pricing working draft. Final duties, qualifications, clearance levels, certifications, and access requirements remain subject to the executed contract modification and Government direction.</p><p><strong>Desired Candidate Profile</strong></p><p>Who You Are: The Contract Specialist / Operational Contract Support (OCS) Specialist will support the ASG-J Directorate of Logistics Operational Contract Support and Acquisition and Cross-Servicing Agreement (ACSA) functions. The position will provide continuity and technical support for current and emerging requirements, acquisition package development, market research, contract file documentation, and ACSA execution, management, and reconciliation in an operational Army environment.</p><p>What You ll Bring: Bachelor's degree in business, acquisition, logistics, contracting, supply chain, or a related discipline; relevant military or Government experience may be considered in lieu of degree requirements. Demonstrated experience in Operational Contract Support, contingency contracting, acquisition support, requirements development, or a closely related DoD function. Minimum of four years of relevant experience in Operational Contract Support, contingency contracting, acquisition support, requirements development, or a closely related DoD function. Working knowledge of the DoD acquisition and requirements-development environment. Experience preparing, reviewing, coordinating, or routing acquisition requirement packages and supporting documentation. Ability to conduct market research and develop clear, supportable acquisition documentation. Experience working with military, Government civilian, and contractor stakeholders in an operational environment. Strong written communication, analytical, organizational, and records-management skills. Ability to obtain and maintain a Secret security clearance and applicable installation/system access. Ability to meet and sustain all applicable medical, deployment, and theater-entry requirements for Jordan. Successful results of preemployment screenings, including federal background check, MVR, and drug screen. Comply with the company's drug and alcohol policy.</p><p>Preferred qualifications Army Operational Contract Support experience and completion of training associated with the 3C Additional Skill Identifier (ASI). Previous 3C ASI qualification or equivalent demonstrated OCS expertise. Experience executing, managing, or reconciling Acquisition and Cross-Servicing Agreements (ACSA). Experience with contingency contracting, expeditionary contracting, or acquisition support in an OCONUS environment. Experience supporting Army logistics, DOL, OCS Integration Cell, or similar operational organizations. Prior experience in CENTCOM, Jordan, or another deployed/OCONUS military environment. DAWIA, FAC-C, contracting, acquisition, or related professional training/certification, where applicable.</p><p>Security Requirements ASG-J has not yet specified a formal clearance level or certification baseline for this position. Because the validated scope includes NIPR/SIPR and C2 support, initial recruiting should target candidates who currently possess, or are eligible to obtain and maintain, at least a Secret clearance and who can satisfy applicable DoD cybersecurity workforce requirements. Final clearance, certification, privileged-access, and system-access requirements will be aligned to the executed contract modification.</p>
<p><h4>Job identification</h4>
<p><strong>Job ID:</strong> 34308<br>
<strong>Posting date:</strong> 19/05/2026, 09:12<br>
<strong>Apply before:</strong> 03/06/2026, 04:59<br>
<strong>Job schedule:</strong> Full time<br>
<strong>Location:</strong> Amman, Jordan<br>
<strong>Agency:</strong> UNDP<br>
<strong>Grade:</strong> NPSA-8<br>
<strong>Vacancy type:</strong> National Personnel Service Agreement<br>
<strong>Practice area:</strong> Effectiveness<br>
<strong>Bureau:</strong> Regional Bureau for Arab States<br>
<strong>Contract duration:</strong> 1 year<br>
<strong>Education & work experience:</strong> Master's degree or a bachelor's degree with 2 additional years of experience<br>
<strong>Required languages:</strong> Fluency in spoken and written English and Arabic is required.<br>
<strong>Vacancy timeline:</strong> 2 weeks<br>
<strong>Mobility required:</strong> No mobility required</p>
<h4>Tiered application process</h4>
<p>In line with the commitment to safeguard capacity and support personnel already in the organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p>
<ul>
<li><strong>Tier 0:</strong> UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li>
<li><strong>Tier 1:</strong> Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments.</li>
<li><strong>Tier 2:</strong> UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers.</li>
<li><strong>Tier 3 or no tier indicated:</strong> All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates.</li>
</ul>
<p>Please make note of the tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p>
<h4>Office/unit/project description</h4>
<p>The United Nations Development Programme (UNDP) Country Programme in Jordan aims to enhance the nation's inclusivity and resilience to achieve its national priorities, aligned with the 2030 Agenda. The Jordan Country Office focuses on key priorities, including governance and peace, inclusive growth and sustainable livelihoods, environment, renewable energy, climate change, financing for development, and SDG impact.</p>
<p>Regarding the significant challenge posed by financing for development, the 2015 Addis Ababa Action Agenda emphasized the importance of holistic approaches to financing national strategies. In response, UNDP launched Financing for Development (FfD) portfolios which include initiatives in partnership with both governmental and private stakeholders to align public and private capital flows with national development priorities and to mobilize the necessary financing for large-scale development impacts.</p>
<p>In an effort to build a coherent sustainable finance architecture, UNDP leverages its technical expertise and convening power to support the deployment of an Integrated National Financing Framework (INFF) in Jordan. This government-led process unites government entities, the private sector, and development cooperation partners in devising a strategy to finance national development. To inform this strategy with data and analyses of the financing landscape, UNDP Jordan already conducted a Development Finance Assessment and complementary thematic studies. Building on these efforts, the country office is now deploying a FfD portfolio to further support the government in developing an INFF roadmap anchored with the priorities of Jordan’s Economic Modernisation Vision (EMV).</p>
<p>With its FfD portfolio, the country office is seeking to effectively leverage innovative financing and support investments into the green transition. UNDP Jordan is partnering with the United Nations Capital Development Fund (UNCDF) toward an area-based development programme to establish a Jordan Valley Green Economic Corridor. This ambitious initiative is designed to run for over seven years and encompasses a portfolio of development projects aligned with the key components of the EMV.</p>
<p>The Jordan Country Office is seeking to recruit a Programme Analyst (Economist and innovative finance) who will, under the strategic guidance of the Resident Representative (RR) and the direct supervision of the Partnership, Innovation and Business Development Specialist, support in leading the implementation of the Integrated National Financing Framework (INFF) and contribute to the further development of the Financing for Development (FfD) portfolio.</p>
<h4>Scope of work</h4>
<p>The Programme Analyst (Economist and innovative finance) will work under the direct supervision of the Strategy, Innovation, and Business Development Specialist. The Programme Analyst contributes to the development and implementation of UNDP’s economic policies, supporting the government’s efforts towards sustainable and inclusive development. The position requires collaboration with the global policy network and interacting with various stakeholders, including government institutions, the private sector, and civil society to achieve strategic goals.</p>
<p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the office and the organization.</p>
<p>The incumbent will undertake the following to ensure the success of the assignment:</p>
<ol>
<li><strong>Support in ensuring effective design and implementation of core thematic areas in the UNDP Jordan programme portfolio, focusing on achievement of the following results:</strong>
<ul>
<li>Provide technical support on core thematic areas and initiatives in line with the Country Programme Strategy including necessary preparation of design, technical support, stakeholder consultation, preparation of terms of reference, concept notes, and action plans to operationalize activities.</li>
<li>Support the design of capacity development materials and technical support in conducting capacity-building initiatives.</li>
<li>Consolidate best practices and propose effective ways of doing things.</li>
<li>Identify operational and programmatic challenges in relation to SDG financing/INFF work and propose solutions.</li>
<li>Support monitoring programme implementation in accordance with agreements, work plans, deliverables, and timelines.</li>
<li>Prepare monitoring and reporting templates and provide technical advice to implementing partners to ensure progress and quality.</li>
<li>Ensure timely and quality progress and financial reporting by partners in line with agreed templates and schedules; review reports and provide feedback to UNDP and partners.</li>
<li>Organize and support in facilitating training, information-sharing, and knowledge-sharing events on the initiative.</li>
<li>Assess and evaluate funding proposals from potential partner organizations, maintaining quality and consistency.</li>
<li>Support UNDP’s positioning as an effective partner in SDG financing/INFF.</li>
</ul>
</li>
<li><strong>Contribute to the development of strategic partnerships and ensure coordination with implementing partners and relevant stakeholders including Government of Jordan, academia, private sectors, and UNDP partner network, focusing on achievement of the following:</strong>
<ul>
<li>Support resource mobilization for UNDP’s Integrated National Financing Frameworks (INFFs)/financing for development activities.</li>
<li>Identify potential organizations to engage within the targeted areas and contribute to building a network.</li>
<li>Support facilitating coordination that allows sharing information and harmonizes the work carried out by different partners.</li>
<li>Support working relationships and create programmatic linkages with relevant implementing partners and stakeholders as guided by the supervisor.</li>
</ul>
</li>
<li><strong>Support in management and facilitate knowledge management and information sharing (related to the assignment) across the office:</strong>
<ul>
<li>Identify and document best practices and lessons learned from Integrated National Financing Frameworks (INFFs) initiatives.</li>
<li>Determine new research areas.</li>
<li>Conduct and support research, dialogue, and policy reviews on relevant themes including financing for development, drivers of informal economy, impact of economic shocks, debt management, taxation policies, insurance and risk facilities, financial inclusion, MSME development, investment trends, and others.</li>
<li>Support facilitating analysis and development of relevant materials: advocacy papers, policy notes, and knowledge products.</li>
<li>Contribute to advocacy and policy dialogue of SDG financing and to positioning of UNDP including through identifying appropriate partners and fora for dissemination and policy advocacy.</li>
<li>Contribute to UNDP knowledge networks (global and regional), where applicable.</li>
</ul>
</li>
<li><strong>Perform other duties within your functional profile as assigned and deemed necessary for the efficient functioning of the office.</strong></li>
</ol>
<h4>Institutional arrangement</h4>
<p>The selected incumbent will work under the direct supervision of the Partnership, Innovation and Business Development Specialist while closely coordinating with the regional economist network.</p>
<h4>Competencies</h4>
<p><strong>Core competencies:</strong></p>
<ul>
<li><strong>Achieve results (Level 1):</strong> Plans and monitors own work, pays attention to details, delivers quality work by deadline.</li>
<li><strong>Think innovatively (Level 1):</strong> Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.</li>
<li><strong>Learn continuously (Level 1):</strong> Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.</li>
<li><strong>Adapt with agility (Level 1):</strong> Adapts to change, constructively handles ambiguity/uncertainty, is flexible.</li>
<li><strong>Act with determination (Level 1):</strong> Shows drive and motivation, able to deliver calmly in face of adversity, confident.</li>
<li><strong>Engage and partner (Level 1):</strong> Demonstrates compassion/understanding towards others, forms positive relationships.</li>
<li><strong>Enable diversity and inclusion (Level 1):</strong> Appreciates/respects differences, aware of unconscious bias, confronts discrimination.</li>
</ul>
<h4>Cross-functional & technical competencies</h4>
<p><strong>Thematic area definitions:</strong></p>
<ul>
<li><strong>Business direction & strategy – Futures and foresight:</strong> Ability to look at information from the past and present, identify patterns and trends and use them to inform decision making with a long-term view. Being sensitive and able to scan horizons and pick up weak signals of change, explore their potential implications and assess their impact and urgency. Using creativity and imagination to communicate insights in compelling and engaging ways to challenge current mental models; ability to develop scenarios, speculative designs to present future visions or by making it experiential. Being able to facilitate debate and discussion about possible futures; help people to feel comfortable with the discomfort of uncertainty.</li>
<li><strong>Business direction & strategy – Effective decision making:</strong> Take decisions in a timely and efficient manner in line with one's authority, area of expertise and resources and take into consideration potential wider implications.</li>
<li><strong>Digital – Alternative finance:</strong> Ability to identify potential alternative forms of finance and mobilize them for the purpose of addressing development challenges. Ability to review the skills, capacities, procedures and protocols that are needed to enable new financial mechanisms. Ability to assess the risks, limitations and implications of using new financial mechanisms. Set up the processes and structures to design, test and implement new financial mechanisms. Managing outreach and stakeholder engagement.</li>
<li><strong>Business management – Partnerships management:</strong> Build and maintain partnerships with wide networks of stakeholders, governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies.</li>
<li><strong>Business management – Working with evidence and data:</strong> Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making.</li>
<li><strong>Business direction & strategy – Entrepreneurial thinking:</strong> Identify and seize opportunities to service and add value to clients, create clarity around UNDP value proposition to beneficiaries and partners, develop clear service offers responding to client needs in line with UNDP’s organizational priorities and mandate.</li>
</ul>
<h4>Minimum qualifications of the successful NPSA</h4>
<p><strong>Minimum education requirements:</strong></p>
<ul>
<li>Advanced university degree (master’s degree or equivalent) in economics, development economics, finance, or any other related field is required.</li>
<li>Or a first level university degree (bachelor’s degree) in the areas mentioned above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.</li>
</ul>
<p><strong>Minimum years of relevant work experience:</strong></p>
<ul>
<li>Applicants with master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience.</li>
<li>Applicants with a bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience in economic analysis, policy formulation, and program development, specifically focused on financing for development.</li>
</ul>
<h4>Desired skills in addition to the competencies covered above</h4>
<ul>
<li>Experience in result-based management and project implementation.</li>
<li>Demonstrated experience analyzing and presenting economic data.</li>
<li>Demonstrated experience in formulating policy recommendations.</li>
<li>Experience in project finance, especially for projects structured in complex environments.</li>
<li>Experience in project preparation and/or in development of investment opportunities, especially for projects in developing countries.</li>
<li>Experience from previous UN assignments and/or multilateral and bilateral aid organizations.</li>
<li>Active interest in investing in developing countries and understanding of emerging market environments, opportunities and barriers to investing.</li>
<li>Strong analytical and writing skills, evidenced by the production of multiple reports, policy briefs, or technical documents supporting decision-making.</li>
<li>Solid understanding of emerging market environments, including analysis of investment opportunities, regulatory frameworks, and barriers to private sector engagement across multiple sectors or projects.</li>
<li>Proficiency in data analysis and visualization tools (e.g., Excel, Power BI, or similar), applied to support evidence-based planning and monitoring.</li>
<li>Demonstrated exposure to innovative financing mechanisms (e.g., blended finance, ESG integration, impact investing), with participation in at least 1–2 relevant initiatives or projects.</li>
</ul>
<h4>Required languages</h4>
<p>Fluency in spoken and written English and Arabic is required.</p></p><p></p>
<p><h4>Job identification</h4>
<p><strong>Job ID:</strong> 34308<br>
<strong>Posting date:</strong> 19/05/2026, 09:12<br>
<strong>Apply before:</strong> 03/06/2026, 04:59<br>
<strong>Job schedule:</strong> Full time<br>
<strong>Location:</strong> Amman, Jordan<br>
<strong>Agency:</strong> UNDP<br>
<strong>Grade:</strong> NPSA-8<br>
<strong>Vacancy type:</strong> National Personnel Service Agreement<br>
<strong>Practice area:</strong> Effectiveness<br>
<strong>Bureau:</strong> Regional Bureau for Arab States<br>
<strong>Contract duration:</strong> 1 year<br>
<strong>Education & work experience:</strong> Master's degree or a bachelor's degree with 2 additional years of experience<br>
<strong>Required languages:</strong> Fluency in spoken and written English and Arabic is required.<br>
<strong>Vacancy timeline:</strong> 2 weeks<br>
<strong>Mobility required:</strong> No mobility required</p>
<h4>Tiered application process</h4>
<p>In line with the commitment to safeguard capacity and support personnel already in the organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p>
<ul>
<li><strong>Tier 0:</strong> UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li>
<li><strong>Tier 1:</strong> Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments.</li>
<li><strong>Tier 2:</strong> UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers.</li>
<li><strong>Tier 3 or no tier indicated:</strong> All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates.</li>
</ul>
<p>Please make note of the tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p>
<h4>Office/unit/project description</h4>
<p>The United Nations Development Programme (UNDP) Country Programme in Jordan aims to enhance the nation's inclusivity and resilience to achieve its national priorities, aligned with the 2030 Agenda. The Jordan Country Office focuses on key priorities, including governance and peace, inclusive growth and sustainable livelihoods, environment, renewable energy, climate change, financing for development, and SDG impact.</p>
<p>Regarding the significant challenge posed by financing for development, the 2015 Addis Ababa Action Agenda emphasized the importance of holistic approaches to financing national strategies. In response, UNDP launched Financing for Development (FfD) portfolios which include initiatives in partnership with both governmental and private stakeholders to align public and private capital flows with national development priorities and to mobilize the necessary financing for large-scale development impacts.</p>
<p>In an effort to build a coherent sustainable finance architecture, UNDP leverages its technical expertise and convening power to support the deployment of an Integrated National Financing Framework (INFF) in Jordan. This government-led process unites government entities, the private sector, and development cooperation partners in devising a strategy to finance national development. To inform this strategy with data and analyses of the financing landscape, UNDP Jordan already conducted a Development Finance Assessment and complementary thematic studies. Building on these efforts, the country office is now deploying a FfD portfolio to further support the government in developing an INFF roadmap anchored with the priorities of Jordan’s Economic Modernisation Vision (EMV).</p>
<p>With its FfD portfolio, the country office is seeking to effectively leverage innovative financing and support investments into the green transition. UNDP Jordan is partnering with the United Nations Capital Development Fund (UNCDF) toward an area-based development programme to establish a Jordan Valley Green Economic Corridor. This ambitious initiative is designed to run for over seven years and encompasses a portfolio of development projects aligned with the key components of the EMV.</p>
<p>The Jordan Country Office is seeking to recruit a Programme Analyst (Economist and innovative finance) who will, under the strategic guidance of the Resident Representative (RR) and the direct supervision of the Partnership, Innovation and Business Development Specialist, support in leading the implementation of the Integrated National Financing Framework (INFF) and contribute to the further development of the Financing for Development (FfD) portfolio.</p>
<h4>Scope of work</h4>
<p>The Programme Analyst (Economist and innovative finance) will work under the direct supervision of the Strategy, Innovation, and Business Development Specialist. The Programme Analyst contributes to the development and implementation of UNDP’s economic policies, supporting the government’s efforts towards sustainable and inclusive development. The position requires collaboration with the global policy network and interacting with various stakeholders, including government institutions, the private sector, and civil society to achieve strategic goals.</p>
<p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the office and the organization.</p>
<p>The incumbent will undertake the following to ensure the success of the assignment:</p>
<ol>
<li><strong>Support in ensuring effective design and implementation of core thematic areas in the UNDP Jordan programme portfolio, focusing on achievement of the following results:</strong>
<ul>
<li>Provide technical support on core thematic areas and initiatives in line with the Country Programme Strategy including necessary preparation of design, technical support, stakeholder consultation, preparation of terms of reference, concept notes, and action plans to operationalize activities.</li>
<li>Support the design of capacity development materials and technical support in conducting capacity-building initiatives.</li>
<li>Consolidate best practices and propose effective ways of doing things.</li>
<li>Identify operational and programmatic challenges in relation to SDG financing/INFF work and propose solutions.</li>
<li>Support monitoring programme implementation in accordance with agreements, work plans, deliverables, and timelines.</li>
<li>Prepare monitoring and reporting templates and provide technical advice to implementing partners to ensure progress and quality.</li>
<li>Ensure timely and quality progress and financial reporting by partners in line with agreed templates and schedules; review reports and provide feedback to UNDP and partners.</li>
<li>Organize and support in facilitating training, information-sharing, and knowledge-sharing events on the initiative.</li>
<li>Assess and evaluate funding proposals from potential partner organizations, maintaining quality and consistency.</li>
<li>Support UNDP’s positioning as an effective partner in SDG financing/INFF.</li>
</ul>
</li>
<li><strong>Contribute to the development of strategic partnerships and ensure coordination with implementing partners and relevant stakeholders including Government of Jordan, academia, private sectors, and UNDP partner network, focusing on achievement of the following:</strong>
<ul>
<li>Support resource mobilization for UNDP’s Integrated National Financing Frameworks (INFFs)/financing for development activities.</li>
<li>Identify potential organizations to engage within the targeted areas and contribute to building a network.</li>
<li>Support facilitating coordination that allows sharing information and harmonizes the work carried out by different partners.</li>
<li>Support working relationships and create programmatic linkages with relevant implementing partners and stakeholders as guided by the supervisor.</li>
</ul>
</li>
<li><strong>Support in management and facilitate knowledge management and information sharing (related to the assignment) across the office:</strong>
<ul>
<li>Identify and document best practices and lessons learned from Integrated National Financing Frameworks (INFFs) initiatives.</li>
<li>Determine new research areas.</li>
<li>Conduct and support research, dialogue, and policy reviews on relevant themes including financing for development, drivers of informal economy, impact of economic shocks, debt management, taxation policies, insurance and risk facilities, financial inclusion, MSME development, investment trends, and others.</li>
<li>Support facilitating analysis and development of relevant materials: advocacy papers, policy notes, and knowledge products.</li>
<li>Contribute to advocacy and policy dialogue of SDG financing and to positioning of UNDP including through identifying appropriate partners and fora for dissemination and policy advocacy.</li>
<li>Contribute to UNDP knowledge networks (global and regional), where applicable.</li>
</ul>
</li>
<li><strong>Perform other duties within your functional profile as assigned and deemed necessary for the efficient functioning of the office.</strong></li>
</ol>
<h4>Institutional arrangement</h4>
<p>The selected incumbent will work under the direct supervision of the Partnership, Innovation and Business Development Specialist while closely coordinating with the regional economist network.</p>
<h4>Competencies</h4>
<p><strong>Core competencies:</strong></p>
<ul>
<li><strong>Achieve results (Level 1):</strong> Plans and monitors own work, pays attention to details, delivers quality work by deadline.</li>
<li><strong>Think innovatively (Level 1):</strong> Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.</li>
<li><strong>Learn continuously (Level 1):</strong> Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.</li>
<li><strong>Adapt with agility (Level 1):</strong> Adapts to change, constructively handles ambiguity/uncertainty, is flexible.</li>
<li><strong>Act with determination (Level 1):</strong> Shows drive and motivation, able to deliver calmly in face of adversity, confident.</li>
<li><strong>Engage and partner (Level 1):</strong> Demonstrates compassion/understanding towards others, forms positive relationships.</li>
<li><strong>Enable diversity and inclusion (Level 1):</strong> Appreciates/respects differences, aware of unconscious bias, confronts discrimination.</li>
</ul>
<h4>Cross-functional & technical competencies</h4>
<p><strong>Thematic area definitions:</strong></p>
<ul>
<li><strong>Business direction & strategy – Futures and foresight:</strong> Ability to look at information from the past and present, identify patterns and trends and use them to inform decision making with a long-term view. Being sensitive and able to scan horizons and pick up weak signals of change, explore their potential implications and assess their impact and urgency. Using creativity and imagination to communicate insights in compelling and engaging ways to challenge current mental models; ability to develop scenarios, speculative designs to present future visions or by making it experiential. Being able to facilitate debate and discussion about possible futures; help people to feel comfortable with the discomfort of uncertainty.</li>
<li><strong>Business direction & strategy – Effective decision making:</strong> Take decisions in a timely and efficient manner in line with one's authority, area of expertise and resources and take into consideration potential wider implications.</li>
<li><strong>Digital – Alternative finance:</strong> Ability to identify potential alternative forms of finance and mobilize them for the purpose of addressing development challenges. Ability to review the skills, capacities, procedures and protocols that are needed to enable new financial mechanisms. Ability to assess the risks, limitations and implications of using new financial mechanisms. Set up the processes and structures to design, test and implement new financial mechanisms. Managing outreach and stakeholder engagement.</li>
<li><strong>Business management – Partnerships management:</strong> Build and maintain partnerships with wide networks of stakeholders, governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies.</li>
<li><strong>Business management – Working with evidence and data:</strong> Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making.</li>
<li><strong>Business direction & strategy – Entrepreneurial thinking:</strong> Identify and seize opportunities to service and add value to clients, create clarity around UNDP value proposition to beneficiaries and partners, develop clear service offers responding to client needs in line with UNDP’s organizational priorities and mandate.</li>
</ul>
<h4>Minimum qualifications of the successful NPSA</h4>
<p><strong>Minimum education requirements:</strong></p>
<ul>
<li>Advanced university degree (master’s degree or equivalent) in economics, development economics, finance, or any other related field is required.</li>
<li>Or a first level university degree (bachelor’s degree) in the areas mentioned above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.</li>
</ul>
<p><strong>Minimum years of relevant work experience:</strong></p>
<ul>
<li>Applicants with master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience.</li>
<li>Applicants with a bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience in economic analysis, policy formulation, and program development, specifically focused on financing for development.</li>
</ul>
<h4>Desired skills in addition to the competencies covered above</h4>
<ul>
<li>Experience in result-based management and project implementation.</li>
<li>Demonstrated experience analyzing and presenting economic data.</li>
<li>Demonstrated experience in formulating policy recommendations.</li>
<li>Experience in project finance, especially for projects structured in complex environments.</li>
<li>Experience in project preparation and/or in development of investment opportunities, especially for projects in developing countries.</li>
<li>Experience from previous UN assignments and/or multilateral and bilateral aid organizations.</li>
<li>Active interest in investing in developing countries and understanding of emerging market environments, opportunities and barriers to investing.</li>
<li>Strong analytical and writing skills, evidenced by the production of multiple reports, policy briefs, or technical documents supporting decision-making.</li>
<li>Solid understanding of emerging market environments, including analysis of investment opportunities, regulatory frameworks, and barriers to private sector engagement across multiple sectors or projects.</li>
<li>Proficiency in data analysis and visualization tools (e.g., Excel, Power BI, or similar), applied to support evidence-based planning and monitoring.</li>
<li>Demonstrated exposure to innovative financing mechanisms (e.g., blended finance, ESG integration, impact investing), with participation in at least 1–2 relevant initiatives or projects.</li>
</ul>
<h4>Required languages</h4>
<p>Fluency in spoken and written English and Arabic is required.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><p><span><strong>Important Information: </strong></span></p><br><br><br><p><span><strong>Department: </strong>Cultural Engagement </span></p><br><br><p><span><strong>Contract type:</strong> Fixed term contract for 1 year. <br><strong>Pay band</strong>: 6</span></p><br><br><p><span><strong>Salary:</strong> JOD 1,002 as monthly gross salary</span></p><br><br><p><span><strong>Location</strong>: Amman, Jordan</span></p><br><br><br><p><span><strong><u>Role Purpose</u></strong></span></p><br><br><p><span>Implementation of projects with a low level of complexity funded by British Council or by another client or funding mechanism. Leads the successful delivery of a range of projects from start to finish including managing the contract or project plan, managing client or internal stakeholders, successfully achieving reporting and meeting compliance standards. Or works within a larger programme or multi country programme on a particular component. The Project Manager also contributes to business development processes through technical inputs, lessons learned, and proposal development support.</span></p><br><br><br><p><span><strong><u>Main Accountabilities:</u></strong><br></span></p><br><br><br><p><span><strong>Relationship & Stakeholder management</strong></span></p><br><br><br><ul><li><span>Has relationships with delivery partners and stakeholders within country and is able to procure services and contract delivery partners.</span></li><li><span>Holds suppliers to account for delivering against contract.</span></li><li><span>Build strong internal relationships and networks.</span></li><li><span>Manages day-to-day relationships with delivery partners, trainers/facilitators, and stakeholders, ensuring clarity of expectations, performance standards, and accountability.</span></li><li><span>Leads partner contracting and performance management, including regular check-ins and structured feedback.</span></li><li><span>Escalates strategic or sensitive partnership issues to the head of NFE\ Youth and Civil Society where needed.</span></li><li><span>Builds strong internal coordination across programme, finance, and operations teams to ensure smooth delivery.</span></li></ul><br><p><span><strong>Commercial and Financial Management</strong></span></p><br><br><br><ul><li><span>Ensure sound financial planning, working closely with finance teams to ensure British Council and client financial year plans are up to date.</span></li><li><span>Ensure accurate and timely monthly (re)forecasting is in place, by running regular reports in the SAP system on actuals, monitoring outstanding purchase orders, reviewing commitments, analysing and commenting on reasons for variances to plan and recommending corrective actions.</span></li><li><span>Monitoring monthly finances, including correct expenditure, ensuring the P2P process is being followed and correcting any mis-postings or journals needed.</span></li><li><span>Lead on British Council, partner or client reporting (including, with Finance Manager, financial reporting) and ensure reports are delivered on time, to budget and to a high standard.</span></li><li><span>Compliance to BC financial policies and procedures.</span></li><li><span>Leads detailed project financial planning and monitoring, ensuring alignment with delivery plans and forecasting accuracy.</span></li><li><span>Proactively identifies financial risks, under/overspend trends, and recommends corrective actions.</span></li><li><span>Ensures full compliance with P2P processes, procurement policies, and audit requirements.</span></li><li><span>Contributes to financial sections of donor reports, ensuring strong narrative-finance alignment.</span></li></ul><br><p><span><strong>Project Management</strong></span></p><br><br><br><ul><li><span>Contributes to development of, owns and delivers on Project Management Plan.</span></li><li><span>Ensures that every project/programme is compliant with all internal policies and processes (for example safeguarding, EDI, supply chain management, social value and conflict sensitivity).</span></li><li><span>Identifies risks in a project or programme and puts together mitigation strategies with SRO</span></li><li><span>Responsible for internal and client, procurement, contracting, compliance and reporting pm</span></li><li><span>Checks on and reports on compliance</span></li><li><span>Manages procurement on a project/programme</span></li><li><span>Applies due diligence requirements to potential partners</span></li><li><span>Responsible for monitoring, following up, and supporting project partners, trainers/ facilitators and grantees</span></li><li><span>Responsible for data management including timely data entry, quality assurance of data, undertaking basic analysis of monitoring data, and developing progress reports to meet funding needs</span></li><li><span>Undertaking programme-specific data collection as needed. This includes working with colleagues to identify indicators and tools for data collection, quality assuring all data, and undertaking basic analysis.</span></li><li><span>Manages all EDI processes and ensures comprehensive use of internal tools in programme design and delivery. Maintains an oversight of the action plan developed through the use of internal EDI tools</span></li><li><span>Delivers the Project Management Plan, ensuring alignment with programme objectives and timelines. </span></li><li><span>Establishes and implements quality assurance mechanisms across all delivery components.</span></li><li><span>Support risk management, including identifying delivery, operational, and safeguarding risks and implementing mitigation plans.</span></li><li><span>Oversees procurement and due diligence processes, ensuring selection of capable and compliant partners.</span></li><li><span>Ensures strong coordination and follow-up with partners, facilitators, and grantees, moving beyond administrative follow-up to performance tracking.</span></li><li><span>Ensures timely and high-quality data collection</span></li><li><span>Conducts basic analysis and extracts actionable insights</span></li><li><span>Feeds learning into programme adaptation</span></li><li><span>Ensures all delivery complies with safeguarding, EDI, conflict sensitivity, and social value standards, with active monitoring (not just compliance checking).</span></li></ul><br><p><span><strong>Business Development Support</strong></span></p><br><br><br><p><span>Contributes to proposal development by: </span></p><br><br><ul><li><span>Providing lessons learned and evidence from implementation </span></li><li><span>Supporting budget development with realistic delivery assumptions </span></li><li><span>Identifies emerging opportunities or risks from programme implementation and shares insights with senior management. </span></li><li><span>Supports preparation of case studies, impact stories, and evidence for external engagement.</span></li></ul><br><p><span><strong>Equality, Diversity and Inclusion (EDI)</strong></span></p><br><br><br><ul><li><span>To actively contribute to an inclusive and anti-racist organisational culture, being aware of your own biases, and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people’s well-being and mental health.</span></li><li><span>Understand the British Council’s approach to equality, diversity and inclusion and how it applies to your role and make time for learning and development relating to EDI and anti-racism.</span></li><li><span>Supports EDI to be actively embedded in programme design and delivery, not only through tools but through continuous monitoring and adaptation.</span></li><li><span>Tracks implementation of EDI action plans and flags gaps or risks.</span></li></ul><br><br><p><span><strong><u>Requirements of the role:</u></strong><br></span></p><br><br><ul><li><span>Any bachelors degree required.</span></li><li><span>Experience of managing projects from start to finish and familiarity with project life-cycles.</span></li><li><span>Understanding of procurement, evaluation and reporting requirements of projects.</span></li><li><span>Proven experience of managing project finances.</span></li><li><span>Experience of managing stakeholders </span></li><li><span>Project management qualification desirable.</span></li><li><span>More than 2 years working in project or programme management. </span></li><li><span>Experience of using technology in project delivery.</span></li><li><span>Good understanding and experience of supporting monitoring and evaluation.</span></li><li><span>Experience of civil society within the Jordanian context and youth/women programming</span></li><li><span>Experience in spotting risk in a project and putting together successful risk mitigation</span></li><li><span>Experience of managing a team</span></li></ul><br><br><p><span><strong>Closing Date: Applications will close at 23:59 on Sunday 7 June 2026 India Time. </strong></span></p><br><br><p><span><br>Interviews will be held around the last week of June. <br></span></p><br><br><p><span>You must have the legal right to work in the Jordan at the time of application.</span></p><br><br><br><br><p><span> <strong><u>Requirements:</u></strong><br>Please note that candidates must have the pre-existing, legal right to work in the Jordan. </span></p><br><br><p><span>Mobility / relocation / visa sponsoring support will not be provided. <br> <br>British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview.<br></span></p><br><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>
<p><h4>Description</h4>
<p>The incident response team leader is responsible for leading cybersecurity incident response activities, managing complex investigations, and overseeing the delivery of incident response services across customer and enterprise environments. The role provides technical leadership, operational oversight, and strategic direction for incident response engagements while ensuring effective coordination of resources during security incidents.</p>
<p>This role serves as the primary escalation point for major cybersecurity incidents and plays a key role in strengthening incident response readiness, improving operational maturity, and ensuring compliance with NCSC licensing requirements.</p>
<h4>Responsibilities</h4>
<p><strong>Incident response leadership</strong><br>
Lead cybersecurity incident response engagements from identification through recovery.<br>
Direct technical response teams during major security incidents, ransomware attacks, and data breaches.<br>
Coordinate containment, eradication, recovery, and remediation activities.<br>
Act as the primary incident commander during major incidents.</p>
<p><strong>Advanced incident investigation</strong><br>
Oversee complex investigations involving malware outbreaks, insider threats, targeted attacks, and data exfiltration incidents.<br>
Validate investigation findings and response recommendations.<br>
Provide technical leadership during high-severity incidents.<br>
Support digital forensics activities where required.</p>
<p><strong>Team management & development</strong><br>
Lead, mentor, and develop incident response analysts.<br>
Conduct technical coaching, performance management, skills development initiatives, and incident response readiness activities.<br>
Support recruitment and onboarding of new team members.<br>
Drive continuous capability development across the incident response function.</p>
<p><strong>Governance & stakeholder management</strong><br>
Serve as the primary customer-facing lead during major incidents.<br>
Provide executive briefings and incident status updates.<br>
Support regulatory, compliance, and reporting obligations.<br>
Ensure adherence to incident response policies, service level agreements, and NCSC operational requirements.</p>
<p><strong>Program development & continuous improvement</strong><br>
Develop and maintain incident response frameworks, playbooks, runbooks, and response procedures.<br>
Lead tabletop exercises and simulation activities.<br>
Conduct post-incident reviews and lessons learned sessions.<br>
Drive improvements to organizational cyber resilience and response capabilities.</p>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do—from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree (minimum) in information technology or a related field.</li>
<li>Minimum 5 years in cybersecurity/information security, including 3 or more years specifically in incident response.</li>
<li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li>
<li>Technical command: hands-on expertise in incident triage, forensics-aware investigation, containment, and recovery across endpoint, network, and cloud.</li>
<li>Leadership: proven ability to lead an analyst team under pressure and communicate clearly with clients and the NCSC.</li>
<li>Advanced degree in cybersecurity or a related discipline is preferable.</li>
<li>Additional credentials such as GCIH, GCFA, or vendor EDR/SOAR are preferable.</li>
<li>Experience in an MSSP, telco-affiliated SOC, or national CERT/CSIRT environment is preferable.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The incident response team leader is responsible for leading cybersecurity incident response activities, managing complex investigations, and overseeing the delivery of incident response services across customer and enterprise environments. The role provides technical leadership, operational oversight, and strategic direction for incident response engagements while ensuring effective coordination of resources during security incidents.</p>
<p>This role serves as the primary escalation point for major cybersecurity incidents and plays a key role in strengthening incident response readiness, improving operational maturity, and ensuring compliance with NCSC licensing requirements.</p>
<h4>Responsibilities</h4>
<p><strong>Incident response leadership</strong><br>
Lead cybersecurity incident response engagements from identification through recovery.<br>
Direct technical response teams during major security incidents, ransomware attacks, and data breaches.<br>
Coordinate containment, eradication, recovery, and remediation activities.<br>
Act as the primary incident commander during major incidents.</p>
<p><strong>Advanced incident investigation</strong><br>
Oversee complex investigations involving malware outbreaks, insider threats, targeted attacks, and data exfiltration incidents.<br>
Validate investigation findings and response recommendations.<br>
Provide technical leadership during high-severity incidents.<br>
Support digital forensics activities where required.</p>
<p><strong>Team management & development</strong><br>
Lead, mentor, and develop incident response analysts.<br>
Conduct technical coaching, performance management, skills development initiatives, and incident response readiness activities.<br>
Support recruitment and onboarding of new team members.<br>
Drive continuous capability development across the incident response function.</p>
<p><strong>Governance & stakeholder management</strong><br>
Serve as the primary customer-facing lead during major incidents.<br>
Provide executive briefings and incident status updates.<br>
Support regulatory, compliance, and reporting obligations.<br>
Ensure adherence to incident response policies, service level agreements, and NCSC operational requirements.</p>
<p><strong>Program development & continuous improvement</strong><br>
Develop and maintain incident response frameworks, playbooks, runbooks, and response procedures.<br>
Lead tabletop exercises and simulation activities.<br>
Conduct post-incident reviews and lessons learned sessions.<br>
Drive improvements to organizational cyber resilience and response capabilities.</p>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do—from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree (minimum) in information technology or a related field.</li>
<li>Minimum 5 years in cybersecurity/information security, including 3 or more years specifically in incident response.</li>
<li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li>
<li>Technical command: hands-on expertise in incident triage, forensics-aware investigation, containment, and recovery across endpoint, network, and cloud.</li>
<li>Leadership: proven ability to lead an analyst team under pressure and communicate clearly with clients and the NCSC.</li>
<li>Advanced degree in cybersecurity or a related discipline is preferable.</li>
<li>Additional credentials such as GCIH, GCFA, or vendor EDR/SOAR are preferable.</li>
<li>Experience in an MSSP, telco-affiliated SOC, or national CERT/CSIRT environment is preferable.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests</li><li>Bears a full and comprehensive knowledge of the Hotel, including all departments, services and outlets</li><li>Ensures personalized service is offered to guests during their stay</li><li>Acts as the reference team member for guests during their stay and ensures that all requests from guests are made possible or are followed up</li><li>Maintains a high level of communication and feedback within the department</li><li>Identifies and anticipate guest needs</li><li>Is continually proactive with in all areas of operation</li><li>Abides with all policies and procedures as stated in the Butler Services Policy Manual</li><li>Reports for duty punctually & in accordance to the issued department schedule</li><li>Adheres at all times to the hotel grooming and uniform standards</li><li>Assists with luggage delivery and collection</li><li>Provide Food & Beverage service in the Fairmont Gold lounge with the ability to handle plate, hand carried service</li><li>Prepares bar beverages and liquor pouring according to the guidelines given</li><li>Carries out general cleaning and checking for equipment in the Fairmont Gold Pantry</li><li>Warm up rooms according to Fairmont housekeeping standards checking that all room equipment are functioning</li><li>Reports guest complaints, requests and inquiries to Fairmont Gold Manager or Fairmont Gold Supervisor</li><li>Reports any unusual occurrences or requests to the Manager or Assistant Manager</li><li>Maintains the cleanliness and coordinates maintenance work with engineering department of all Fairmont Gold areas and equipment</li><li>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests</li><li>Participates in the orientation, meeting, and training process of all colleagues assigned to Fairmont Gold</li><li>Possess working knowledge of the hotel Property Management System</li><li>Bears full understanding and knowledge of all in suite services, technology, amenities, functions and systems</li><li>Is responsible for the Butler Pantry’s on allocated floors. At all times ensuring that the Pantry and other related Heart of House areas are correctly stocked & maintained according to set standards</li><li>Collects designated telephones (and checks its working conditions), and working sheets</li><li>Attends daily shift briefings</li><li>Coordinates and liaises with the Butler team</li><li>Carries out pre-arrival interviews</li><li>Ensures that all procedures and responsibilities relating to the Greeting/Arrival procedures are adhered to</li><li>Assists and coordinates all in-room/suite guest needs and requirements</li><li>Refreshes the suites and coordinates daily Housekeeping service and evening service</li><li>Coordinates laundry and pressing collection and delivery</li><li>Reports any suite maintenance requirement according to standard procedures.</li><li>Coordinate delivery of all amenities and/ or gifts</li><li>Coordinates delivery of preferred newspapers and magazine to all suites</li><li>Coordinates replenishment of Refreshment Center, assisting with control via In-Room Dining</li><li>Ensures that all glassware, chinaware, and cutlery in the suite are cleaned, free of stains and presented as per standard</li><li>Sets-up any bottle of complimentary drink as per standard</li><li>Ensures a daily replenishment of good quality fruits, eventually, according to guests’ preferences</li><li>Ensures that the flowers are always fresh and displayed in fresh water</li><li>Ensures that guest supplies are replenished and displayed as per standard</li><li>Provides personalized guest service (Luggage packing and unpacking, shoe polishing, laundry collecting and delivery…)</li><li>Provides tea, coffee and beverage service to all suites (and other rooms as required)</li><li>Coordinates In-Room Dining order taking and delivery as required</li><li>Builds a rapport with all allocated guests and maintains interactions in order to facilitate guest recognition and obtain information regarding their preferences for guest history</li><li>Provides a continual source of information, help and assistance to all guests</li><li>Checks the Suites prior to the guest arrival</li><li>Coordinates all guest entertainment, activities, making reservations, and using Concierge as and when required</li><li>Ability to provide full itineraries of entire stay, with updates daily on evening service</li><li>Facilitate guest departure, coordinating between Reception and guest to gain final approval and payment</li><li>Checks room after departure for lost belongings</li><li>Up sells hotel outlets at every opportunity</li><li>Co- ordinates with Concierge for the storage of stowed away items</li><li>Liaises closely with Reception, Housekeeping, Valet, F&B, Concierge, and IT</li><li>Has up to date knowledge and has ability to assist with all common in room IT needs</li><li>Has a full and comprehensive knowledge of the Hotel, including all departments, services and outlets</li><li>Updates and maintains all guest History Files, including ProfilePlus</li><li>Assist in training of Housekeeping and F&B staff in the special needs of suite guests</li><li>Orders all necessary operating stock when necessary</li><li>To maintain amicable and co-operative working relations with other departments</li><li>To attend any courses Management may deem beneficial</li><li>Carry out other duties, directed by Management</li><li>Understands that business demands sometimes make it necessary to move colleagues from their accustomed shifts to other shifts.</li><li>Performs other additional duties and special projects at the direction of Fairmont Gold Manage</li></ul><br>Qualifications<br><br><ul><li>Excellent verbal, interpersonal & communication skills</li><li>Must be a strong team player with strong departmental cooperation</li><li>Must be able to work well under pressure in a fast paced and constantly changing environment</li><li>Fluent in English and ***local language*** language with a third language as an asset</li><li>Must be able to handle a multitude of tasks in an intense, ever changing environment</li><li>Must be flexible in terms of working hours, and able to work with little or no supervision</li><li>Must have the ability to assess and make decisions based on strong analytical, problem solving skills</li><li>Must be able to maintain excellent professional presentation and grooming</li><li>High school diploma is necessary</li><li>Knowledge of computers including Microsoft Office products and Property Management System (Micros-Fidelio preferred)</li><li>A minimum of two years prior experience in related hospitality fields is necessary</li><li>Luxury five star experience necessary</li><li>Prior formalised training as a butler is highly regarded</li><li>Butlers must be able to lift in excess of 70-pound loads </li><li>Must be willing to work varied hours, including nights, weekends, holidays and split shifts (according to the needs of the guests). </li><li>Must be able to stand for 90% of their scheduled time</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
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<p>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.</p>
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<p>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
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<span>About Jeeny Jeeny is a mobile application that eases daily commuting and transportation.<br> Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions.<br> At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.<br> About the Role The Finance Manager will be responsible for overseeing all finance activities in Jordan, including financial reporting, budgeting, forecasting, tax compliance, cash flow management, and statutory reporting.<br> The role will ensure support business growth through financial analysis.<br> Key Responsibilities: Lead and manage all finance operations for the Jordan entity.<br> Oversee the monthly, quarterly, and year-end financial closing process.<br> Ensure accurate and timely financial reporting in accordance with company policies and local regulations.<br> Prepare and manage annual budgets, forecasts, and cash flow plans.<br> Monitor financial performance and provide analysis and recommendations to management.<br> Ensure compliance with local tax regulations, including VAT, income tax, and withholding tax filings.<br> Manage statutory reporting, external audits, and relationships with auditors, tax advisers, banks, and regulatory authorities.<br> Maintain and strengthen internal controls and ensure compliance with company policies.<br> Support business decisions by providing financial insights and commercial analysis.<br> Coordinate with regional finance teams to ensure alignment with group reporting requirements.<br> Lead and develop the local finance team while driving continuous process improvements and automation where possible.<br> Support strategic projects, business expansion initiatives, and other finance-related activities as required.<br> Why Join Jeeny?<br> Be part of one of the leading mobility platforms in the region.<br> Work in a dynamic and collaborative environment.<br> Opportunity to lead impactful finance initiatives and process improvements.<br> Career growth and professional development opportunities.<br> Bachelor's degree in Accounting, Finance, or a related field.<br> Professional qualification such as CPA, ACCA, CMA, or equivalent is preferred.<br> 7–10 years of progressive experience in finance and accounting, with at least 3 years in a managerial role.<br> Strong knowledge of Jordanian accounting standards, tax regulations, and statutory reporting requirements.<br> Experience in budgeting, forecasting, financial reporting, and cash flow management.<br> Strong understanding of internal controls, financial compliance, and audit processes.<br> Proficiency in ERP systems and Microsoft Excel Excellent analytical, problem-solving, and decision-making skills.<br> Strong communication and stakeholder management skills.<br> Ability to work in a fast-paced environment and manage multiple priorities.<br> Fluent in English and Arabic (written and spoken).<br></span> </div>
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<span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Overview WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA. About the Role & Team The Commercial Manager supports the development and execution of commercial strategies for renewal and new business opportunities. The role partners closely with Sales, Bid Management, Finance, Legal, Contract Management and Technical teams to deliver commercially sound, profitable and compliant business outcomes. What you will do Jointly develop and implement deal-specific commercial strategies with senior management for tailored standard renewal and new business opportunities, including deal structure, negotiation strategy, non-standard terms and competitive positioning. Support the review and evaluation of commercial structures, including financial framework, deal risks, contractual terms, regulatory compliance, delivery considerations and full lifecycle impacts. Support pricing proposals, commercial offers and contract development for renewal and new business opportunities. Provide financial modelling support, including price structure, CAPEX, cash flow, profitability and the commercial impact of terms and conditions. Participate in customer negotiations to help secure commercially and financially sound agreements that deliver value to both SITA and the customer. Work with SITA solution and technical teams to align commercial approaches with technical solutions, delivery models and limitations. Act as a commercial representative on applicable opportunities, supporting discussions on commercial terms and conditions with internal and customer stakeholders. Develop, advocate and support optimum financial viability of opportunities within the total contract structure. As part of a team, identify, quantify, assess and report risks associated with bids and opportunities. Support compliance with company regulations, including bid process, delegation of authority, governance and commercial policies. Who You Are 3-5 years of experience as Commercial Manager, alongside experience in pricing, commercial finance, bid management support, financial analysis, deal structuring or a related field. Strong understanding of commercial pricing, financial modelling, profitability analysis and commercial strategy. Ability to support complex commercial opportunities and work effectively within cross-functional teams. Strong analytical, negotiation, communication and stakeholder management skills. Ability to balance customer requirements with business objectives, governance requirements and financial performance. Bachelor degree in Finance, Business Administration, Economics, Engineering, Commercial Management or a related discipline is preferred. Commercial Pricing, Commercial Strategy, Financial Modelling, Profitability Analysis, Negotiation, Market Benchmarking, Risk Assessment and Stakeholder Management. Nice to Have Experience in aviation, airlines, airports, travel technology, telecommunications, technology services or consulting. Exposure to international or regional commercial environments is advantageous. Additional European language capability is an advantage, particularly German, Russian, French, Spanish, Italian or other European languages. Experience supporting customer-facing commercial negotiations, pricing reviews or strategic bid discussions. Qualifications WHAT WE OFFER We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team's needs) Flex Day: Make your workday suit your life and plans. Flex-Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way. Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process. Salary / Compensation Note Hidden (-999)</p><p><strong>Desired Candidate Profile</strong></p><p>Who You Are 3-5 years of experience as Commercial Manager, alongside experience in pricing, commercial finance, bid management support, financial analysis, deal structuring or a related field. Strong understanding of commercial pricing, financial modelling, profitability analysis and commercial strategy. Ability to support complex commercial opportunities and work effectively within cross-functional teams. Strong analytical, negotiation, communication and stakeholder management skills. Ability to balance customer requirements with business objectives, governance requirements and financial performance. Bachelor degree in Finance, Business Administration, Economics, Engineering, Commercial Management or a related discipline is preferred. Commercial Pricing, Commercial Strategy, Financial Modelling, Profitability Analysis, Negotiation, Market Benchmarking, Risk Assessment and Stakeholder Management. Nice to Have Experience in aviation, airlines, airports, travel technology, telecommunications, technology services or consulting. Exposure to international or regional commercial environments is advantageous. Additional European language capability is an advantage, particularly German, Russian, French, Spanish, Italian or other European languages. Experience supporting customer-facing commercial negotiations, pricing reviews or strategic bid discussions.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Purpose of Activity</b>/Assignment: The consultant will provide time-bound, deliverable-based support to the PROSPECTS Digital Opportunity Accelerator which is within the Skills & Secondary Education pillar of the Global Education Practice Amman. The assignment will focus on establishing and operationalizing a Community of Practice, improving programme implementation, country coordination and workflow/SOPs travel coordination and enhancing programme management tools and knowledge systems for the Digital Opportunities Accelerator and linked objectives of the Skills & Secondary Education portfolio of the Global Education Practice. The consultant will develop standardized, practical, and transferable tools, templates, and guidance to improve efficiency, strengthen coordination, and ensure the sustainability of systems beyond the duration of the consultancy. Scope of Work: The consultant will support programme coordination, knowledge management, and operational efficiency through the design and implementation of systems, tools, and workflows. The consultant will undertake the following key functions: • Community of Practice (CoP) Coordination • Programme Implementation Toolkit • Knowledge Systems If you would like to know more about this consultancy on the detailed deliverables and expected outcomes, please review the complete Terms of Reference here: TMCPHONE_NUMBER Programme Support Consultant TOR.pdf</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor s degree in international development, Business Administration, Law, Economics, or related field.</li><li>Work Experience: Minimum 10 years of relevant administrative services or clerical work experience is required.</li><li>Experience in budget and financial planning, monitoring and management is highly desirable.</li><li>Skills/Expertise : Experience working in complex environments with multiple stakeholders.</li><li>Advanced computer literacy and the ability to effectively use standard office software tools (MS Office, Enterprise database) and other office technology to create documentation, exchange and archive e-mail, and maintain electronic filing systems.</li><li>Proficiency in using SAP/ERP systems will be an asset.</li><li>Analytical, reporting, and organizational skills</li><li>Language Requirements: Proficiency in English.</li></ul><p></p></section>
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<span>Purpose of the Job
<br></span><p>To support the Compliance team in ensuring adherence to regulatory requirements, internal policies, and ethical standards through day-to-day compliance tasks, data gathering, research, and process support. The role also aims to contribute to the improvement and automation of compliance operations while building foundational knowledge in the field.</p><br><br>Job Description
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<li>Develop a foundational understanding of compliance and ethics topics, including but not limited to anti-bribery, anti-money laundering, sanctions, and data privacy.</li>
<li>Perform basic compliance-related tasks with supervision and gradually take ownership of assigned responsibilities.</li>
<li>Assist in day-to-day compliance activities such as customer/vendor screening and internal checks.</li>
<li>Support the gathering, organizing, and analysis of compliance-related data for reviews and reporting.</li>
<li>Conduct basic research on regulatory topics and internal policies to support compliance initiatives.</li>
<li>Collaborate with other departments to ensure proper implementation of compliance procedures.</li>
<li>Support automation efforts and demonstrate willingness to work with technology tools to improve compliance processes; familiarity or interest in compliance platforms or workflow automation tools is a plus</li>
<li>Help maintain and update compliance dashboards, trackers, or digital tools as needed.</li>
</ul><br>Job Requirements - Experience and Education
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<li>Bachelor’s degree in business, Law, Finance, Information Systems, or a related field.</li>
<li>0–2 years of experience in compliance, risk management, internal audit, or related fields.</li>
<li>Strong interest in regulatory compliance, ethics, and corporate governance.</li>
<li>Basic understanding of international compliance standards (e.g., AML, sanctions, anti-bribery) is an advantage.</li>
<li>Familiarity or hands-on experience with <strong>technology tools</strong>, data handling, or <strong>digital transformation initiatives</strong> is a plus.</li>
<li>Ability to work with Microsoft Office tools (Excel, PowerPoint, Word); knowledge of automation tools or compliance systems is a strong advantage.</li>
<li>Strong analytical, organizational, and communication skills.</li>
<li>Willingness to learn and grow within the compliance function.</li>
</ul><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
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<p><h4>Position summary</h4>
<p>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).</p>
<p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate</p><p></p>
<p><h4>Position summary</h4>
<p>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).</p>
<p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address</p><p></p>
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<p><br>Summary:<br>We are looking for a detail-oriented Reservation Agent to assist customers with their booking needs and queries. The Reservation Agent will be responsible for handling reservations, providing information about services and products, and ensuring customer satisfaction.<br><br>Job Responsibility:<br>- Assist customers in making reservations for flights, hotels, car rentals, and other services.<br>- Respond to customer inquiries via phone, email, or in person regarding reservations and services.<br>- Provide customers with information on policies, procedures, and available services.<br>- Process payments and handle billing inquiries.<br>- Resolve customer complaints and issues in a professional and timely manner.<br>- Maintain accurate records of reservations and customer interactions.<br><br>Candidate Requirements:<br>- Proven experience as a Reservation Agent or in a similar role.<br>- Excellent communication and customer service skills.<br>- Strong problem-solving abilities.<br>- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.<br>- Knowledge of reservation systems and booking software is a plus.<br>- High school diploma or equivalent; additional certification in customer service is a plus.</p> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: State or Regional Massage License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>ARD INC, a Tetra Tech Company, implementing the Water Efficiency and Conservation Activity (WEC), administered by the U.S. Department of State through the Regional Foreign Assistance Office (RFA) at the U.S. Embassy in Amman, Jordan is currently accepting expressions of interest for a <strong>Water and Wastewater Specialist</strong>. This position is limited duration agreement, based in Amman.</p>
<p><strong>Position Description/Summary: </strong></p>
<p>Under the supervision of the Water and Treated wastewater (TWW) Policy and Planning Specialist, the Water and Wastewater Specialist will support or lead a range of technical assistance activities to support the National Conveyor Project Management Unit (NCPMU), associated readiness activities, and wider water sector institutions including the Ministry of Water and Irrigation (MWI), the Water Authority of Jordan (WAJ), the Jordan Valley Authority (JVA), utilities, and other agencies. WEC currently supports the NCPMU to operationalize its Readiness Functions, which includes monitoring and delivery, donor and finance coordination, and strategic communications for NCP Readiness Interventions. WEC also supports the NCPMU with technical assessments, market research, and strategic planning related to the NCP and NCP Readiness. WEC also works with the JVA, WAJ, MWI, and utilities on strategic interventions, including national strategies, assessments, strategic plans, and master plans for water and wastewater systems. The goal of these interventions is to facilitate preparation and readiness for the Kingdom’s water sector to receive and efficiently and sustainably manage the additional supply of potable water and to sustainably manage and allocate the additional supply of TWW that will be generated by the NCP to the irrigated agriculture and industrial sectors</p>
<p><strong>Responsibilities: </strong></p>
<ul>
<li>Support WEC’s coordination and collaboration with the NCPMU including associated readiness activities and broader water sector agencies by developing and refining scopes of work; supporting and/or supervising the planning, delivery, and oversight of technical activities; activity-level budget and financial management and oversight; and providing quality assurance and control over technical deliverables. Scopes of work will cover various aspects related to NCP and NCP Readiness, including planning for water and wastewater infrastructure, water and wastewater allocation planning, wastewater reuse master planning, market assessments, and strategic planning, among other services.</li>
<li>Support proactive engagement with WEC leadership, USG, and NCPMU on developing potential technical assistance ideas that will advance planning, operationalization, sustainable management of the NCP, and sustainable management and reuse of anticipated additional supply of treated wastewater.</li>
<li>Provide technical leadership on all aspects of engineering-related tasks under NCP and NCP Readiness Interventions for water and wastewater, including supporting data collection and review for developing preliminary designs of water, wastewater, and reuse systems; validating data, planning assumptions and scenarios for strategic and detailed wastewater and reuse master plans; technical review of water, wastewater, and reuse models, hydraulic assessments , and other technical outputs generated under WEC’s technical activities; and providing other services as needed. </li>
<li>Support WEC’s leadership on advising the NCPMU Readiness Function team including the NCP Readiness Director, Monitoring and Delivery Team Lead and the Donor and Finance Coordination Team Lead on planning, coordination, and implementation of key tasks under the NCP Readiness Function Monitoring and Management Framework and in their work plan. </li>
<li>Support the design, management and implementation of grant activities with public and private sector stakeholders as they relate to the NCP and NCP Readiness in water and wastewater sectors.</li>
<li>Facilitate stakeholder consultations, working groups and technical advisory committees under NCP and NCP Readiness Activities. </li>
<li>Contribute to the preparation, review, revision, and finalization of project deliverables, communications and learning documents as required by project leadership.</li>
<li>Actively participate in coordination meetings within the component team, cross-component meetings and all-staff meetings and meetings with the NCPMU Readiness team when required, and contributing to a positive working environment across the team.</li>
</ul>
<p><strong>Qualifications: </strong></p>
<ul>
<li>Bachelor’s degree in civil engineering or related engineering discipline and a minimum of 3 years of relevant experience in water and wastewater infrastructure and management</li>
<li>Strong understanding of and demonstrated experience with water and wastewater infrastructure, water supply allocation planning, wastewater management and treatment, wastewater reuse systems, etc.</li>
<li>Demonstrated experience working with the Ministry of Water and Irrigation, Water Authority of Jordan, Jordan Valley Authority, and other water sector agencies on strategic planning, technical assessments, water and wastewater system development, tendering, supervision, and other similar interventions.</li>
<li>Demonstrated experience in engineering design and/or supervision in the water and wastewater sectors. .</li>
<li>Demonstrated experience with Environmental Impact Assessment (EIA) requirements and mitigation measures, including the identification and implementation of mitigation actions and environmental interventions for large-scale water and wastewater infrastructure projects.</li>
<li>Strong understanding of water sector functions, institutions, water and wastewater infrastructure, engineering interfaces and management systems for bulk water supply and treated wastewater management and reuse.</li>
<li>Strong analytical and relationship building skills, including ability to work in partnership with consultants, subcontractors, donors, and senior-level Government of Jordan representatives.</li>
<li>Ability to communicate effectively with persons and organizations on all levels relevant to the water sector.</li>
<li>Proficiency in relevant engineering software, including CAD, SewerGEMS, WaterGEMS, and WaterCAD, with the ability to support hydraulic modeling, GIS-based analysis, and related water and wastewater engineering interventions.</li>
<li>Excellent team management, communication, and stakeholder coordination skills.</li>
<li>Strong written communication skills, including demonstrated ability to write required documents in a clear, concise, well-organized manner in both English and Arabic</li>
<li>Ability to travel within Jordan as needed</li>
</ul>
<p>To apply through <a href="mailto:ARD.Project.JordanWEC.Recruitment@tetratech.com">ARD.Project.JordanWEC.Recruitment@tetratech.com</a> with a cover letter and current curriculum vitae (CV) in reverse chronological order format. Please list the title of the position in the email subject line</p>
<p>Applications that do not meet the minimum requirements listed above will not be considered. Please ensure that all necessary documents are uploaded, as incomplete applications and/or corrupt files may delay processing of your application or remove you from consideration. No phone calls will be accepted. Deadline for submission of applications is <strong>June 30, 2026</strong></p>
<p><strong>Applications will be reviewed on a rolling basis, and interviews may be conducted before the closing date. Early applications are encouraged.</strong></p>