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<p><h4>Job description</h4> <p>We are seeking an experienced Business Analyst to bridge the gap between business stakeholders and technical teams in the implementation of a telecom data lakehouse/data warehouse. The Business Analyst will gather business requirements, analyze telecom processes and data, define business rules, and translate business needs into detailed functional specifications, ensuring successful delivery of data products, reports, and analytics solutions.</p> <h4>Key responsibilities</h4> <ul> <li>Gather and analyze business requirements from stakeholders across telecom domains such as customer, billing, CRM, network, revenue assurance, finance, sales, marketing, and digital channels.</li> <li>Conduct workshops and interviews with business users to understand reporting, analytical, and operational requirements.</li> <li>Document business processes, functional requirements, and business rules.</li> <li>Capture business requirements into functional specifications for data engineers, data modelers, ETL developers, and BI developers.</li> <li>Define source-to-target mapping requirements and validate data transformations.</li> <li>Collaborate with solution architects and data modelers to ensure business requirements are accurately reflected in the data lakehouse/data warehouse design.</li> <li>Identify data sources, business definitions, KPIs, dimensions, and measures required for reporting and analytics.</li> <li>Support the definition of data quality rules, validation criteria, and reconciliation requirements.</li> <li>Review ETL mapping documents and ensure business logic is correctly implemented.</li> <li>Work closely with data engineers during development to clarify business rules and resolve functional issues.</li> <li>Participate in user acceptance testing (UAT) by preparing test scenarios, validating results, and obtaining business sign-off.</li> <li>Maintain business glossaries, metadata, and documentation.</li> <li>Facilitate communication between business stakeholders and technical teams throughout the project lifecycle.</li> <li>Support Agile ceremonies including backlog refinement, sprint planning, and requirement prioritization.</li> </ul> <h4>Requirements</h4> <ul> <li>Strong business analysis and requirement elicitation skills.</li> <li>Excellent stakeholder management and communication skills.</li> <li>Experience documenting business requirements and functional specifications.</li> <li>Strong analytical and problem-solving skills.</li> <li>Understanding of relational databases and SQL.</li> <li>Basic knowledge of data warehousing concepts such as:</li> <ul> <li>Facts and dimensions</li> <li>Star schema</li> <li>Snowflake schema</li> <li>Slowly changing dimensions (SCD)</li> <li>Data lineage</li> <li>Metadata management</li> <li>Data quality</li> </ul> <li>Experience working in Agile/Scrum environments.</li> </ul> <h4>Preferred technical knowledge</h4> <ul> <li>SQL</li> <li>Data warehouse / data lakehouse architecture</li> <li>ETL concepts and data integration</li> <li>Data mapping documentation</li> <li>Data quality frameworks</li> <li>BI and reporting platforms</li> <li>Knowledge of Hadoop ecosystem, Hive, Impala, Spark, or cloud data platforms is an advantage.</li> </ul> <h4>Deliverables</h4> <ul> <li>Business requirement documents (BRD)</li> <li>Functional requirement specifications (FRS)</li> <li>KPI definitions</li> <li>Data dictionary</li> <li>Business glossary</li> <li>Data validation and UAT test cases</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in information technology, computer science, business information systems, engineering, or a related field.</li> <li>2–4 years of experience as a Business Analyst in data warehouse, data lakehouse, or business intelligence projects.</li> <li>Experience in the telecommunications industry is highly preferred.</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>Robusta Technology Group (RTG)</strong> is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are seeking an experienced Senior CMS Manager with strong expertise in Adobe Experience Manager (AEM) to lead end-to-end digital content operations across enterprise websites and digital platforms. This role combines hands-on AEM authoring experience with operational leadership, governance, publishing management, stakeholder coordination, and team mentorship.</p> <p>The ideal candidate will oversee multi-site and multilingual content delivery, define authoring standards and workflows, manage publishing operations, and ensure high-quality, accessible, and SEO-optimized digital experiences. The Senior CMS Manager will serve as the primary liaison between content, marketing, design, development, QA, and product teams.</p> <h4>Role responsibilities</h4> <p><strong>Content operations leadership</strong></p> <ul> <li>Own day-to-day content operations across AEM-managed websites and digital platforms.</li> <li>Plan, prioritize, and oversee content publishing activities across multiple markets, brands, and languages.</li> <li>Manage content delivery timelines and coordinate publishing schedules with cross-functional teams.</li> </ul> <p><strong>Authoring standards & governance</strong></p> <ul> <li>Define and maintain authoring standards, content governance processes, and editorial workflows.</li> <li>Establish best practices for: <ul> <li>Component usage</li> <li>Template structure</li> <li>Content consistency</li> <li>Metadata standards</li> <li>Publishing approvals</li> <li>Version control</li> </ul> </li> <li>Ensure adherence to brand guidelines and content quality standards.</li> </ul> <p><strong>Hands-on AEM authoring</strong></p> <ul> <li>Create, edit, manage, and publish content using Adobe Experience Manager (AEM) Sites.</li> <li>Configure and manage: <ul> <li>Pages</li> <li>Components</li> <li>Editable templates</li> <li>Content fragments</li> <li>Experience fragments</li> <li>Content policies</li> </ul> </li> <li>Support business users and content teams with authoring guidance and troubleshooting.</li> </ul> <p><strong>Multi-site & multilingual management</strong></p> <ul> <li>Manage multi-site content operations using AEM Multi Site Manager (MSM).</li> <li>Oversee: <ul> <li>Live copies</li> <li>Language copies</li> <li>Rollouts</li> <li>Inheritance management</li> </ul> </li> <li>Coordinate localization and translation workflows across regional and multilingual sites, including RTL content support.</li> </ul> <p><strong>Digital asset management (DAM)</strong></p> <ul> <li>Manage digital assets within AEM Assets (DAM).</li> <li>Oversee: <ul> <li>Asset uploads</li> <li>Metadata tagging</li> <li>Folder structures</li> <li>Renditions</li> <li>Asset governance</li> </ul> </li> <li>Ensure asset consistency, organization, and optimization across digital channels.</li> </ul> <p><strong>Workflow & publishing management</strong></p> <ul> <li>Manage AEM workflows for: <ul> <li>Content review</li> <li>Approval processes</li> <li>Scheduling</li> <li>Replication</li> <li>Publishing</li> </ul> </li> <li>Coordinate release cycles with development, QA, and business stakeholders.</li> <li>Monitor publishing health and resolve replication or rendering issues.</li> </ul> <p><strong>Quality assurance & UAT</strong></p> <ul> <li>Lead content quality assurance before go-live.</li> <li>Review pages for: <ul> <li>Content accuracy</li> <li>Brand compliance</li> <li>Accessibility</li> <li>SEO readiness</li> <li>Responsive rendering</li> <li>Broken links</li> </ul> </li> <li>Coordinate User Acceptance Testing (UAT) for new components, templates, and platform enhancements.</li> </ul> <p><strong>Team leadership & mentoring</strong></p> <ul> <li>Mentor junior content authors and CMS specialists.</li> <li>Conduct onboarding and training sessions for AEM authoring and publishing workflows.</li> <li>Review content work and provide constructive feedback and process guidance.</li> </ul> <p><strong>Stakeholder coordination</strong></p> <ul> <li>Act as the primary point of contact between marketing, product, design, development, QA, and content teams.</li> <li>Translate business requirements into scalable content authoring and publishing plans.</li> <li>Facilitate communication and alignment across multiple stakeholders and workstreams.</li> </ul> <p><strong>SEO & accessibility oversight</strong></p> <ul> <li>Ensure all published content follows SEO best practices, including: <ul> <li>Metadata optimization</li> <li>URL structures</li> <li>Structured data</li> <li>Internal linking</li> </ul> </li> <li>Ensure compliance with WCAG 2.1 AA accessibility standards across all digital content.</li> </ul> <p><strong>Performance & analytics</strong></p> <ul> <li>Monitor content performance using tools such as Adobe Analytics or Google Analytics.</li> <li>Analyze engagement and content effectiveness metrics.</li> <li>Recommend content improvements based on analytics insights and user behavior.</li> </ul> <p><strong>Issue resolution & support</strong></p> <ul> <li>Troubleshoot authoring, rendering, workflow, and replication issues in AEM.</li> <li>Coordinate with development teams to resolve component or template defects.</li> <li>Track and manage issues through JIRA, ServiceNow, or similar platforms.</li> </ul> <p><strong>Continuous improvement</strong></p> <ul> <li>Identify opportunities to improve authoring efficiency, governance, and publishing workflows.</li> <li>Drive process optimization and operational scalability.</li> <li>Stay current with Adobe Experience Cloud updates, AEM enhancements, and digital content best practices.</li> </ul> <h4>Requirements</h4> <ul> <li>6+ years of experience in web content management and digital publishing.</li> <li>4+ years of hands-on experience with Adobe Experience Manager (AEM) Sites and Assets.</li> <li>2+ years in a senior, lead, or managerial role overseeing content operations or content teams.</li> <li>Proven experience managing enterprise content across multi-site, multi-market, and multilingual environments.</li> <li>Experience working in Agile/Scrum environments and collaborating with cross-functional teams.</li> </ul> <h4>Core technical requirements</h4> <p><strong>AEM platform expertise</strong></p> <ul> <li>Strong hands-on experience with: <ul> <li>AEM Sites authoring</li> <li>Components and dialogs</li> <li>Editable templates</li> <li>Content policies</li> <li>Content fragments</li> <li>Experience fragments</li> </ul> </li> <li>Strong experience with AEM Assets (DAM), including: <ul> <li>Asset uploads</li> <li>Metadata management</li> <li>Renditions</li> <li>Folder governance</li> </ul> </li> <li>Experience using AEM Multi Site Manager (MSM): <ul> <li>Live copies</li> <li>Rollouts</li> <li>Language copies</li> <li>Inheritance management</li> </ul> </li> <li>Experience managing AEM workflows for approvals, replication, and scheduling.</li> <li>Familiarity with AEM as a Cloud Service is strongly preferred.</li> </ul> <p><strong>Content strategy & governance</strong></p> <ul> <li>Experience defining: <ul> <li>Authoring standards</li> <li>Editorial workflows</li> <li>Style guides</li> <li>Governance models</li> <li>Component usage guidelines</li> </ul> </li> <li>Experience managing: <ul> <li>Editorial calendars</li> <li>Release planning</li> <li>Content prioritization</li> <li>Translation coordination</li> </ul> </li> <li>Experience supporting multilingual and RTL content operations.</li> </ul> <p><strong>Technical foundation</strong></p> <ul> <li>Working knowledge of HTML and CSS for content troubleshooting and formatting.</li> <li>Understanding of: <ul> <li>SEO fundamentals</li> <li>Structured metadata</li> <li>URL hierarchy</li> <li>On-page optimization</li> </ul> </li> <li>Understanding of WCAG 2.1 AA accessibility standards.</li> <li>Familiarity with image and media optimization for web delivery.</li> </ul> <p><strong>Tools & collaboration</strong></p> <ul> <li>Experience with: <ul> <li>JIRA</li> <li>ServiceNow</li> <li>Confluence</li> <li>SharePoint</li> <li>Similar workflow/documentation tools</li> </ul> </li> <li>Familiarity with Adobe Analytics or Google Analytics.</li> <li>Strong communication and stakeholder management capabilities.</li> </ul> <h4>Nice to have</h4> <ul> <li>Adobe Certified Professional or Expert — AEM Sites Business Practitioner.</li> <li>Experience with: <ul> <li>Adobe Target</li> <li>Tealium</li> <li>Personalization workflows</li> <li>Product Information Management (PIM) systems</li> </ul> </li> <li>Familiarity with: <ul> <li>Sitecore</li> <li>Optimizely</li> <li>Contentful</li> <li>Storyblok</li> </ul> </li> <li>Understanding of Headless CMS architectures and AEM Content Services.</li> <li>Background in digital marketing, UX, or web design.</li> <li>Arabic language reading ability for RTL content QA.</li> </ul> <h4>Soft skills</h4> <ul> <li>Strong leadership and mentoring abilities.</li> <li>Excellent communication and stakeholder management skills.</li> <li>High attention to detail and commitment to content quality.</li> <li>Ability to manage multiple priorities and parallel workstreams.</li> <li>Strong analytical and problem-solving mindset.</li> <li>Proactive approach to process improvement and operational efficiency.</li> </ul> <h4>Education</h4> <p>Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.</p></p><p></p>

<p><h4>Description</h4> <p><strong>Robusta Technology Group (RTG)</strong> is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are seeking an experienced Senior CMS Manager with strong expertise in Adobe Experience Manager (AEM) to lead end-to-end digital content operations across enterprise websites and digital platforms. This role combines hands-on AEM authoring experience with operational leadership, governance, publishing management, stakeholder coordination, and team mentorship.</p> <p>The ideal candidate will oversee multi-site and multilingual content delivery, define authoring standards and workflows, manage publishing operations, and ensure high-quality, accessible, and SEO-optimized digital experiences. The Senior CMS Manager will serve as the primary liaison between content, marketing, design, development, QA, and product teams.</p> <h4>Role responsibilities</h4> <p><strong>Content operations leadership</strong></p> <ul> <li>Own day-to-day content operations across AEM-managed websites and digital platforms.</li> <li>Plan, prioritize, and oversee content publishing activities across multiple markets, brands, and languages.</li> <li>Manage content delivery timelines and coordinate publishing schedules with cross-functional teams.</li> </ul> <p><strong>Authoring standards & governance</strong></p> <ul> <li>Define and maintain authoring standards, content governance processes, and editorial workflows.</li> <li>Establish best practices for: <ul> <li>Component usage</li> <li>Template structure</li> <li>Content consistency</li> <li>Metadata standards</li> <li>Publishing approvals</li> <li>Version control</li> </ul> </li> <li>Ensure adherence to brand guidelines and content quality standards.</li> </ul> <p><strong>Hands-on AEM authoring</strong></p> <ul> <li>Create, edit, manage, and publish content using Adobe Experience Manager (AEM) Sites.</li> <li>Configure and manage: <ul> <li>Pages</li> <li>Components</li> <li>Editable templates</li> <li>Content fragments</li> <li>Experience fragments</li> <li>Content policies</li> </ul> </li> <li>Support business users and content teams with authoring guidance and troubleshooting.</li> </ul> <p><strong>Multi-site & multilingual management</strong></p> <ul> <li>Manage multi-site content operations using AEM Multi Site Manager (MSM).</li> <li>Oversee: <ul> <li>Live copies</li> <li>Language copies</li> <li>Rollouts</li> <li>Inheritance management</li> </ul> </li> <li>Coordinate localization and translation workflows across regional and multilingual sites, including RTL content support.</li> </ul> <p><strong>Digital asset management (DAM)</strong></p> <ul> <li>Manage digital assets within AEM Assets (DAM).</li> <li>Oversee: <ul> <li>Asset uploads</li> <li>Metadata tagging</li> <li>Folder structures</li> <li>Renditions</li> <li>Asset governance</li> </ul> </li> <li>Ensure asset consistency, organization, and optimization across digital channels.</li> </ul> <p><strong>Workflow & publishing management</strong></p> <ul> <li>Manage AEM workflows for: <ul> <li>Content review</li> <li>Approval processes</li> <li>Scheduling</li> <li>Replication</li> <li>Publishing</li> </ul> </li> <li>Coordinate release cycles with development, QA, and business stakeholders.</li> <li>Monitor publishing health and resolve replication or rendering issues.</li> </ul> <p><strong>Quality assurance & UAT</strong></p> <ul> <li>Lead content quality assurance before go-live.</li> <li>Review pages for: <ul> <li>Content accuracy</li> <li>Brand compliance</li> <li>Accessibility</li> <li>SEO readiness</li> <li>Responsive rendering</li> <li>Broken links</li> </ul> </li> <li>Coordinate User Acceptance Testing (UAT) for new components, templates, and platform enhancements.</li> </ul> <p><strong>Team leadership & mentoring</strong></p> <ul> <li>Mentor junior content authors and CMS specialists.</li> <li>Conduct onboarding and training sessions for AEM authoring and publishing workflows.</li> <li>Review content work and provide constructive feedback and process guidance.</li> </ul> <p><strong>Stakeholder coordination</strong></p> <ul> <li>Act as the primary point of contact between marketing, product, design, development, QA, and content teams.</li> <li>Translate business requirements into scalable content authoring and publishing plans.</li> <li>Facilitate communication and alignment across multiple stakeholders and workstreams.</li> </ul> <p><strong>SEO & accessibility oversight</strong></p> <ul> <li>Ensure all published content follows SEO best practices, including: <ul> <li>Metadata optimization</li> <li>URL structures</li> <li>Structured data</li> <li>Internal linking</li> </ul> </li> <li>Ensure compliance with WCAG 2.1 AA accessibility standards across all digital content.</li> </ul> <p><strong>Performance & analytics</strong></p> <ul> <li>Monitor content performance using tools such as Adobe Analytics or Google Analytics.</li> <li>Analyze engagement and content effectiveness metrics.</li> <li>Recommend content improvements based on analytics insights and user behavior.</li> </ul> <p><strong>Issue resolution & support</strong></p> <ul> <li>Troubleshoot authoring, rendering, workflow, and replication issues in AEM.</li> <li>Coordinate with development teams to resolve component or template defects.</li> <li>Track and manage issues through JIRA, ServiceNow, or similar platforms.</li> </ul> <p><strong>Continuous improvement</strong></p> <ul> <li>Identify opportunities to improve authoring efficiency, governance, and publishing workflows.</li> <li>Drive process optimization and operational scalability.</li> <li>Stay current with Adobe Experience Cloud updates, AEM enhancements, and digital content best practices.</li> </ul> <h4>Requirements</h4> <ul> <li>6+ years of experience in web content management and digital publishing.</li> <li>4+ years of hands-on experience with Adobe Experience Manager (AEM) Sites and Assets.</li> <li>2+ years in a senior, lead, or managerial role overseeing content operations or content teams.</li> <li>Proven experience managing enterprise content across multi-site, multi-market, and multilingual environments.</li> <li>Experience working in Agile/Scrum environments and collaborating with cross-functional teams.</li> </ul> <h4>Core technical requirements</h4> <p><strong>AEM platform expertise</strong></p> <ul> <li>Strong hands-on experience with: <ul> <li>AEM Sites authoring</li> <li>Components and dialogs</li> <li>Editable templates</li> <li>Content policies</li> <li>Content fragments</li> <li>Experience fragments</li> </ul> </li> <li>Strong experience with AEM Assets (DAM), including: <ul> <li>Asset uploads</li> <li>Metadata management</li> <li>Renditions</li> <li>Folder governance</li> </ul> </li> <li>Experience using AEM Multi Site Manager (MSM): <ul> <li>Live copies</li> <li>Rollouts</li> <li>Language copies</li> <li>Inheritance management</li> </ul> </li> <li>Experience managing AEM workflows for approvals, replication, and scheduling.</li> <li>Familiarity with AEM as a Cloud Service is strongly preferred.</li> </ul> <p><strong>Content strategy & governance</strong></p> <ul> <li>Experience defining: <ul> <li>Authoring standards</li> <li>Editorial workflows</li> <li>Style guides</li> <li>Governance models</li> <li>Component usage guidelines</li> </ul> </li> <li>Experience managing: <ul> <li>Editorial calendars</li> <li>Release planning</li> <li>Content prioritization</li> <li>Translation coordination</li> </ul> </li> <li>Experience supporting multilingual and RTL content operations.</li> </ul> <p><strong>Technical foundation</strong></p> <ul> <li>Working knowledge of HTML and CSS for content troubleshooting and formatting.</li> <li>Understanding of: <ul> <li>SEO fundamentals</li> <li>Structured metadata</li> <li>URL hierarchy</li> <li>On-page optimization</li> </ul> </li> <li>Understanding of WCAG 2.1 AA accessibility standards.</li> <li>Familiarity with image and media optimization for web delivery.</li> </ul> <p><strong>Tools & collaboration</strong></p> <ul> <li>Experience with: <ul> <li>JIRA</li> <li>ServiceNow</li> <li>Confluence</li> <li>SharePoint</li> <li>Similar workflow/documentation tools</li> </ul> </li> <li>Familiarity with Adobe Analytics or Google Analytics.</li> <li>Strong communication and stakeholder management capabilities.</li> </ul> <h4>Nice to have</h4> <ul> <li>Adobe Certified Professional or Expert — AEM Sites Business Practitioner.</li> <li>Experience with: <ul> <li>Adobe Target</li> <li>Tealium</li> <li>Personalization workflows</li> <li>Product Information Management (PIM) systems</li> </ul> </li> <li>Familiarity with: <ul> <li>Sitecore</li> <li>Optimizely</li> <li>Contentful</li> <li>Storyblok</li> </ul> </li> <li>Understanding of Headless CMS architectures and AEM Content Services.</li> <li>Background in digital marketing, UX, or web design.</li> <li>Arabic language reading ability for RTL content QA.</li> </ul> <h4>Soft skills</h4> <ul> <li>Strong leadership and mentoring abilities.</li> <li>Excellent communication and stakeholder management skills.</li> <li>High attention to detail and commitment to content quality.</li> <li>Ability to manage multiple priorities and parallel workstreams.</li> <li>Strong analytical and problem-solving mindset.</li> <li>Proactive approach to process improvement and operational efficiency.</li> </ul> <h4>Education</h4> <p>Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Do you want to make a difference, an impact, and transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you are looking for , webook.com is Saudi s #1 event ticketing and experience booking platform in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales.</p><p>Key Responsibilities:</p><ul><li>Analyze and mining business data to identify patterns and correlations among the various data points.</li><li>Map and trace data within the enterprise data framework in order to solve a given business or system problem.</li><li>Design and create marts to support the business intelligence tools and provide data to the end users in support of business decisions.</li><li>Perform statistical analysis of the enterprise data.</li><li>Extract existing data to manipulate/calculate/format into useful presentations.</li><li>Identify and explore opportunities to enhance enterprise analytical databases using knowledge gained from experience and from an understanding of emerging methodologies .</li><li>Create and document logical data integration (ETL) strategies for data flows between source/target systems and the Enterprise Data Warehouse.</li><li>Perform a variety of in-depth data analysis, data modeling, and data administration tasks on complicated datasets with potentially complex data integration scenarios with limited supervision.</li><li>Establish, maintain, adhere to, and enforce Enterprise Data modeling and Data Integration standards.</li><li>Must support innovations by actively keeping technical and professional business knowledge current on emerging technology and Data Trends which may fit with enterprise needs.</li><li>Must be able to research and accurately articulate benefits and goals of these technologies.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelors Degree in in Computer Science, Management Information Systems, or a related field. Minimum of 4 years expiriance Overall Experience in information systems; background experience in ETL Processes, Application Development, Report Development, and Data Warehouse Projects.</p><p>Skills:</p><ul><li>Proficient in English written and verbal communication skills</li><li>Demonstrates excellent judgment and decision making skills</li><li>Demonstrated time management and priority setting skills</li><li>Excellent organizational skills</li><li>Possesses strong product knowledge</li><li>Possesses strong technical aptitude</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>The IT Officer is responsible for managing the organization's information technology infrastructure, providing technical support to users, and ensuring the security and functionality of all IT systems.<br><br>Job Responsibility:<br>- Install, configure, and maintain hardware and software systems.<br>- Troubleshoot and resolve hardware, software, and network issues.<br>- Monitor the performance of IT systems and proactively address any concerns.<br>- Implement and maintain IT security measures to protect the organization's data and systems.<br>- Provide technical support and training to end-users.<br>- Manage IT projects and implement new technologies to improve efficiency.<br><br>Candidate Requirements:<br>- Bachelor's degree in Computer Science, Information Technology, or a related field.<br>- Proven experience working in IT support or a similar role.<br>- Strong knowledge of hardware, software, and network systems.<br>- Familiarity with IT security best practices.<br>- Excellent problem-solving and communication skills.</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Work Location<br>Amman, Jordan<br> Expected duration<br>6 - 11 months<br> Duties and Responsibilities<br>Support the team with a wide range of finance processes, having hands-on practical daily work and operations as well as being on the front line with internal and external parties such as colleagues in HQ and in the field offices. Support the different teams on a wide range of tasks related to the Accounts Division and analysis of financial data. Support month-end and year-end closing activities, including reconciling accounts. Assist with compilation and consolidation of data. Review supporting documents ensuring completeness and accuracy. Support with system development and process improvement initiatives. Assist in implementing and monitoring internal controls. Assist with development of training materials (in-presence and online) and guidance notes. Assist in drafting and reviewing different types of financial and analytical reports and minutes during meetings. Participate in the preparation of financial reports, presentations, and dashboards for internal and external stakeholders. Collaborate on special projects, providing support as needed, such as in process improvement, data analysis, and policy development. Be responsible for delivering the assigned tasks in a collaborative, timely and efficient manner. Have great opportunities for learning and expanding knowledge and experience within the areas of finance as well as process improvements and system developments. Perform other duties as may be assigned by the supervisor(s).<br> Qualifications/special skills<br>Applicants must be students enrolled in, or have recently completed (i.e. commence internship within one year of graduation date), either a graduate school programme (i.e. second university degree or equivalent degree, or higher) or the final academic year of a first university degree programme (minimum bachelor's level or equivalent), with major area of study in finance, accounting, economics, business administration or related field.<br> Languages<br>Excellent command of written and spoken English. Knowledge of Arabic is NOT mandatory, just an asset (Desirable). <br> Additional Information<br>- No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.   - Specialization in Finance, Accounting, Business Administration or related areas. (Desirable). <br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Department of Security and Risk Management (DSRM) is investing in digital transformation across its security information management and operational functions, with a growing emphasis on geospatial capability and the responsible use of artificial intelligence. This internship supports that work by contributing to the development and support of GIS products and AI-assisted tools used across D/FSRM s five field offices. By the end of the placement, the intern will have gained practical experience in: Developing and supporting GIS products, spatial datasets and map-based analysis within a UN operational context Applying AI and automation tools to real security data and geospatial workflows Working within a humanitarian data management environment with complex operational requirements Under the supervision of the Security Information Analyst, the intern will: Support the development and maintenance of GIS products for D/FSRM, including spatial datasets, geodatabases, map-based visualisations and operational mapping outputs for the five field offices Support the agency s use of artificial intelligence by helping to integrate AI features such as natural language processing, automated classification and AI-assisted analysis into existing and new D/FSRM tools and geospatial products Contribute to the design and development of low-code applications (e.g. Power Apps and Dataverse) that support D/FSRM s GIS and data management needs Contribute to the documentation of system logic, data models and user guidance materials Support testing and iteration of tools with input from field users Assist with data visualisation and reporting tasks in Power BI where relevant Perform any other related tasks as assigned by the supervisor</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Applicants must be enrolled in or have recently graduated from (within one year) a Master's degree programme in a relevant field. Relevant fields include but are not limited to: Geographic Information Systems (GIS) or Geomatics Information Management or Information Systems Computer Science or Data Science A related technical or interdisciplinary field Demonstrated experience with GIS software and spatial data management (e.g. ArcGIS, QGIS) is a particular advantage. Familiarity with any of the following is desirable but not required: applied use of AI tools and large language models; Microsoft Power Platform (Power Apps, Power Automate, Power BI, Copilot Studio); or Dataverse.</p><p></p></section>

<p><h4>Description</h4> <p>Optimiza is looking for a proficient Database Administrator to join our dynamic team. In this role, you will be responsible for managing and maintaining our database systems, ensuring efficient performance, data security, and reliability. Your expertise will help in shaping the database architecture and support our various projects through optimal data solutions.</p> <h4>Key responsibilities:</h4> <ul> <li>Install, configure, and maintain database management systems (DBMS) to ensure high availability and accessibility of data.</li> <li>Monitor and optimize database performance through tuning and index management.</li> <li>Develop and implement backup, recovery, and disaster recovery strategies.</li> <li>Design and enforce database policies and procedures to safeguard data integrity and security.</li> <li>Work closely with developers to optimize database queries and design schemas that support application performance.</li> <li>Conduct database migrations, upgrades, and performance assessments.</li> <li>Provide support for database-related incidents, troubleshooting issues as they arise.</li> <li>Stay current on industry trends and technologies related to database management.</li> <li>Assist in training junior team members and provide leadership on database-related tasks.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Computer Science, Information Technology, or a related discipline.</li> <li>4+ years of experience as a Database Administrator in a production environment.</li> <li>Expertise in SQL and experience with multiple database systems (e.g., Oracle, SQL Server, MySQL, PostgreSQL).</li> <li>Knowledge of database backup, recovery, and performance tuning.</li> <li>Familiarity with cloud database solutions (e.g., AWS, Azure) is highly desirable.</li> <li>Strong problem-solving abilities and attention to detail.</li> <li>Excellent communication and teamwork skills.</li> <li>Certifications in relevant database technologies are a plus.</li> </ul> <h4>Benefits</h4> <p>Class A health insurance</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Position Summary&nbsp;</strong></p><br><p>We are seeking a highly skilled and creative Art Director with a strong background in video editing and/or animation. The ideal candidate will lead the ideation and design language on clients/projects across all channels. Candidate must be proficient in generative AI in image, video, and sound.</p><br><p><strong>Primary Duties and Responsibilities</strong></p><br><ul> <li>Lead the development and execution of visual concepts across digital, print, social, and motion</li> <li>Direct the creation of storyboards, animations, layouts, and production-ready assets</li> <li>Supervise and mentor designers, editors, and animators—ensuring a high standard of quality and creativity</li> <li>Integrate AI design tools and workflows into creative processes to boost efficiency and output</li> <li>Collaborate with marketing, content, and product teams to align visuals with brand strategy</li> <li>Maintain visual consistency across all brand materials and touchpoints</li> <li>Stay ahead of design, AI, and animation trends to bring innovative ideas to the table</li> <li>Present ideas and concepts clearly to stakeholders and clients</li></ul><p><br><strong>Requirements</strong></p><br><ul> <li>4+ years of relevant experience</li> <li>Strong portfolio showcasing a mix of branding, design, digital, and motion.</li> <li>Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, and AI-powered design tools&nbsp;</li> <li>Experience with video editing and animation software (After Effects and Premiere Pro)</li> <li>Solid understanding of brand systems, typography, layout, and motion principles</li> <li>Excellent communication, and time management skills</li> <li>Comfortable working in a fast-paced, multi-project environment</li> <li>Travel will be required</li></ul><p><strong>Careers at APCO&nbsp;</strong></p><br><p>Through our recruitment, hiring and retention efforts, APCO is committed to building teams to bring the best possible expertise and robust perspectives to our clients. We embrace differences in experience, viewpoint and ideas, starting with our values and extending to our behaviors, policies and practices. We aim to create a positive work experience and welcoming environment where everyone feels they belong and can thrive.</p><br><br><p><span><span><b>About APCO</b></span></span></p><br> <p><span>APCO is a global advisory and advocacy firm helping leading corporations, foundations and governments navigate a complex world and create lasting impact.&nbsp;</span></p><br><br> <p><span>Founded in 1984,&nbsp;</span><span>with one woman’s vision and bold action, APCO has grown into an independent, majority women-owned firm of more than 1,200 employees with work spanning 80 markets around the world.</span></p><br><br> <p><span><span>Headquartered in Washington, D.C., APCO is&nbsp;</span><span>comprised</span><span>&nbsp;of strategic advisers,&nbsp;</span><span>consultants</span><span>&nbsp;and creators, working together across borders and functions, to provide services and&nbsp;</span><span>expertise</span><span>&nbsp;on financial, competitive,&nbsp;</span><span>political</span><span>&nbsp;and societal issues.&nbsp;</span></span></p><br><br> <p><span><span>APCO is a trusted partner to bold purpose-led leaders, lawmakers, government officials, NGOs, the media and other stakeholders in the&nbsp;</span><span>health, energy, technology, transportation &amp;&nbsp;</span><span>infrastructure</span><span>&nbsp;and food &amp; consumer products sectors. For 40 years, the firm has provided public affairs, crisis &amp; reputation, impact, corporate&nbsp;</span><span>reputation</span><span>&nbsp;and global solutions services.&nbsp;</span></span></p><br><br> <p><span>APCO is&nbsp;</span><span><span>renowned for its ability to champion clients’ interests and permission to&nbsp;</span><span>operate</span><span>, build their reputation and strengthen their standing.&nbsp;</span></span><span>APCO’s integrated approach and team of tenacious and empathic talent create connections and winning strategies that accelerate progress and deepen impact.</span></p><br><br> <p><span>By bringing diverse people and ideas together, and working beyond traditional boundaries, APCO builds the un/common ground upon which progress is made.</span></p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Follow all company policies and procedures; protect company assets. Address guests service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others. Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment. Refer major problems or defective products to vendors/technicians. Respond to program error messages by finding and correcting problems or terminating the program. Enter commands and activate controls on computer and peripheral equipment. Inspect, test, and diagnose computer equipment and systems. Maintain inventory of all technology devices. Maintain computer networks, support server system(s), and supporting software. Provide network communications support. Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity. Perform system backups. Provide end-user support. Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use. Install, configure, and modify workstations. Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Secure all backup tapes and computer/telephone rooms. Educate users regarding procedures for securing Personal Identifiable Information (PII). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<p><h4>Description</h4> <p>Joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline.</p> <h4>Requirements</h4> <h4>Key Responsibilities</h4> <ul> <li>Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives.</li> <li>Produce high-quality BRDs, user stories/PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery.</li> <li>Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs.</li> <li>Map as-is/to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance).</li> <li>Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data.</li> <li>Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives.</li> <li>Mentor junior Business Analysts and uphold the team’s BA methodology and standards.</li> </ul> <h4>Required Qualifications & Experience</h4> <ul> <li>Bachelor’s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred.</li> <li>6+ years of hands-on Business Analysis experience, with a strong track record in government/public-sector digital services in the UAE/GCC.</li> <li>Proven greenfield requirements experience — not limited to ERP configuration or pre-sales.</li> </ul> <h4>Required Skills</h4> <ul> <li>Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria).</li> <li>Process modelling: BPMN 2.0, swimlanes, as-is/to-be (Visio, Lucidchart, Camunda, or draw.io).</li> <li>Backlog management and Agile delivery with Azure DevOps (or Jira).</li> <li>Excellent stakeholder management, facilitation, and bilingual communication (Arabic & English).</li> <li>Hands-on AI proficiency: prompt engineering and AI-assisted analysis/documentation, with disciplined validation and data-sensitivity judgment.</li> <li>Familiarity with eServices, digital-government standards, and the UAE government context.</li> </ul> <h4>Preferred (nice to have)</h4> <ul> <li>Experience with ECM/document management, omni-channel service delivery, and UAE PASS integration.</li> <li>Wireframing/prototyping (Figma) and basic data/BI awareness (Power BI).</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Mamo exists to help businesses get paid and move money without friction. When there s friction in that flow, customers feel it immediately a payment that won't process, an integration that breaks , a custom setup requirement that we don t support yet. That's where you come in. You'll be the person who picks up the problem, figures out what's actually happening under the hood, and explains it clearly to someone who just wants their business to work. The technical and the human, in equal measure. What you'll do Own all types of customer issues end-to-end from general support questions to complex technical investigations Diagnose technical problems across payments, APIs, and integrations: read logs, trace transactions, identify where things broke and why Translate what you find into plain language that makes sense to a non-technical customer Work closely with product and engineering to escalate and document bugs, patterns, and recurring issues Hold the quality bar high every interaction should leave the merchant better off than before they reached out Collect customer feedback and share it with the team to help us improve our products and optimize the user experience</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What we're looking for At least 2 years of experience in technical support where you've done the hands-on diagnostic work before, not just ticket triage Solid understanding of the payments landscape: how transactions flow, what happens at each step, where things go wrong Comfort with APIs and integrations you can read documentation, understand error codes, and spot a misconfigured webhook Clear, patient communicator you don't hide behind jargon and you don't lose people in technical detail Someone who takes ownership; a problem that lands with you doesn't leave until it's solved You have an innately investigative and curious nature Excellent written and verbal communication You re resourceful, and you have a get-things-done attitude You lead with empathy and have compassion for humans trying to figure things out. Seeing a problem from the customer's side is half of solving it.</p><p></p></section>

<p><h4>Description</h4> <p>The Senior Presales Engineer – Enterprise & End-User Solutions is responsible for designing, positioning, and supporting enterprise infrastructure and end-user computing solutions for customers across the region. The role serves as a trusted technical advisor throughout the sales lifecycle, supporting strategic customer engagements, solution architecture, technical proposals, and solution validation activities.</p> <p>Working closely with sales, vendors, and delivery teams, the engineer develops scalable, secure, and modern infrastructure solutions aligned with customer business and technical requirements. The role focuses on enterprise infrastructure, virtualization, hybrid cloud, end-user computing, and business continuity solutions while supporting digital transformation and data center modernization initiatives.</p> <h4>Requirements:</h4> <h4>Solution architecture & presales leadership</h4> <ul> <li>Lead the design and positioning of enterprise infrastructure and end-user computing solutions aligned with customer requirements and business objectives</li> <li>Develop: <ul> <li>High-level designs (HLD)</li> <li>Solution architecture documents</li> <li>Technical proposals</li> <li>Bill of materials (BoM)</li> <li>Compliance matrices</li> <li>RFP/RFI/RFQ responses</li> </ul> </li> <li>Lead solution sizing, architecture validation, and technical assessments for complex customer environments</li> </ul> <h4>Customer engagement & technical advisory</h4> <ul> <li>Conduct customer workshops, technical presentations, demonstrations, and architecture discussions</li> <li>Engage with enterprise and government customers to understand business and technical requirements</li> <li>Translate customer challenges into scalable infrastructure and end-user solutions</li> <li>Support opportunity qualification and strategic solution positioning alongside sales teams</li> <li>Lead proof of concepts (PoCs) and technical evaluation activities</li> </ul> <h4>Enterprise infrastructure solutions</h4> <p>Design and position solutions across:</p> <ul> <li>Servers (rack, blade, hyperconverged)</li> <li>Enterprise storage solutions (SAN, NAS, SDS)</li> <li>Virtualization platforms</li> <li>Hyperconverged infrastructure (HCI)</li> <li>Backup and disaster recovery solutions</li> <li>Data center modernization initiatives</li> </ul> <p>Design high availability and business continuity architectures aligned with customer requirements</p> <h4>Cloud & platform solutions</h4> <ul> <li>Support hybrid cloud and private cloud architecture initiatives</li> <li>Contribute to container platform discussions including: <ul> <li>Kubernetes</li> <li>OpenShift</li> </ul> </li> <li>Support automation and orchestration solution positioning with foundational knowledge of cloud-native technologies</li> </ul> <h4>End-user computing solutions</h4> <ul> <li>Design and support solutions across: <ul> <li>VDI and desktop virtualization</li> <li>Endpoint management (UEM)</li> <li>Collaboration solutions</li> <li>Laptops, workstations, and thin clients</li> <li>OS deployment and lifecycle management</li> </ul> </li> </ul> <h4>Vendor & cross-functional collaboration</h4> <ul> <li>Coordinate with vendors for: <ul> <li>Design validation</li> <li>Technical alignment</li> <li>Commercial and pricing support</li> </ul> </li> <li>Work closely with sales and delivery teams to ensure successful solution alignment and project handover</li> <li>Support customer success initiatives through ongoing technical engagement where required</li> </ul> <h4>Technical leadership & knowledge sharing</h4> <ul> <li>Mentor junior and mid-level engineers across enterprise infrastructure technologies</li> <li>Lead internal technical knowledge-sharing and enablement sessions</li> <li>Contribute to technical standards, reusable templates, and best practice frameworks</li> <li>Support certification and capability development initiatives within the team</li> </ul> <h4>Documentation & best practices</h4> <ul> <li>Maintain accurate technical documentation and solution records</li> <li>Ensure proposed solutions align with customer standards and industry best practices</li> <li>Contribute to continuous improvement of technical templates, solution frameworks, and presales processes</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Engineering, Information Technology, or a related field</li> <li>7+ years of experience in enterprise infrastructure presales, solution architecture, or system integration environments</li> <li>Strong expertise in: <ul> <li>Enterprise infrastructure and data center technologies</li> <li>Virtualization and HCI platforms</li> <li>Backup and disaster recovery solutions</li> <li>End-user computing and VDI environments</li> <li>Hybrid cloud and private cloud architectures</li> </ul> </li> <li>Strong architecture, sizing, and infrastructure design capabilities</li> <li>Good understanding of: <ul> <li>Containers and Kubernetes platforms</li> <li>Automation and orchestration concepts</li> <li>High availability and disaster recovery architectures</li> </ul> </li> <li>Hands-on or presales experience with one or more of the following vendors and technologies: <ul> <li>Dell Technologies (Servers, Storage, VxRail, PowerStore)</li> <li>Nutanix</li> <li>VMware / Broadcom</li> <li>Red Hat OS and OpenShift</li> <li>Veeam / Cohesity</li> <li>Huawei</li> <li>Citrix / Omnissa (VDI)</li> <li>IBM Hardware</li> </ul> </li> <li>Proven experience designing and positioning enterprise data center and end-user solutions</li> <li>Strong experience preparing technical proposals, compliance matrices, and customer presentations</li> <li>Experience supporting enterprise and government customer engagements is preferred</li> </ul> <h4>Certifications (Preferred)</h4> <ul> <li>VMware (VCP)</li> <li>Nutanix (NCP)</li> <li>Dell Technologies certifications</li> <li>Veeam, Cohesity, or backup-related certifications</li> <li>Red Hat certifications</li> <li>Oracle Hardware certifications</li> <li>Huawei certifications</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The Senior Presales Engineer – Enterprise & End-User Solutions is responsible for designing, positioning, and supporting enterprise infrastructure and end-user computing solutions for customers across the region. The role serves as a trusted technical advisor throughout the sales lifecycle, supporting strategic customer engagements, solution architecture, technical proposals, and solution validation activities.</p> <p>Working closely with sales, vendors, and delivery teams, the engineer develops scalable, secure, and modern infrastructure solutions aligned with customer business and technical requirements. The role focuses on enterprise infrastructure, virtualization, hybrid cloud, end-user computing, and business continuity solutions while supporting digital transformation and data center modernization initiatives.</p> <h4>Requirements:</h4> <h4>Solution architecture & presales leadership</h4> <ul> <li>Lead the design and positioning of enterprise infrastructure and end-user computing solutions aligned with customer requirements and business objectives</li> <li>Develop: <ul> <li>High-level designs (HLD)</li> <li>Solution architecture documents</li> <li>Technical proposals</li> <li>Bill of materials (BoM)</li> <li>Compliance matrices</li> <li>RFP/RFI/RFQ responses</li> </ul> </li> <li>Lead solution sizing, architecture validation, and technical assessments for complex customer environments</li> </ul> <h4>Customer engagement & technical advisory</h4> <ul> <li>Conduct customer workshops, technical presentations, demonstrations, and architecture discussions</li> <li>Engage with enterprise and government customers to understand business and technical requirements</li> <li>Translate customer challenges into scalable infrastructure and end-user solutions</li> <li>Support opportunity qualification and strategic solution positioning alongside sales teams</li> <li>Lead proof of concepts (PoCs) and technical evaluation activities</li> </ul> <h4>Enterprise infrastructure solutions</h4> <p>Design and position solutions across:</p> <ul> <li>Servers (rack, blade, hyperconverged)</li> <li>Enterprise storage solutions (SAN, NAS, SDS)</li> <li>Virtualization platforms</li> <li>Hyperconverged infrastructure (HCI)</li> <li>Backup and disaster recovery solutions</li> <li>Data center modernization initiatives</li> </ul> <p>Design high availability and business continuity architectures aligned with customer requirements</p> <h4>Cloud & platform solutions</h4> <ul> <li>Support hybrid cloud and private cloud architecture initiatives</li> <li>Contribute to container platform discussions including: <ul> <li>Kubernetes</li> <li>OpenShift</li> </ul> </li> <li>Support automation and orchestration solution positioning with foundational knowledge of cloud-native technologies</li> </ul> <h4>End-user computing solutions</h4> <ul> <li>Design and support solutions across: <ul> <li>VDI and desktop virtualization</li> <li>Endpoint management (UEM)</li> <li>Collaboration solutions</li> <li>Laptops, workstations, and thin clients</li> <li>OS deployment and lifecycle management</li> </ul> </li> </ul> <h4>Vendor & cross-functional collaboration</h4> <ul> <li>Coordinate with vendors for: <ul> <li>Design validation</li> <li>Technical alignment</li> <li>Commercial and pricing support</li> </ul> </li> <li>Work closely with sales and delivery teams to ensure successful solution alignment and project handover</li> <li>Support customer success initiatives through ongoing technical engagement where required</li> </ul> <h4>Technical leadership & knowledge sharing</h4> <ul> <li>Mentor junior and mid-level engineers across enterprise infrastructure technologies</li> <li>Lead internal technical knowledge-sharing and enablement sessions</li> <li>Contribute to technical standards, reusable templates, and best practice frameworks</li> <li>Support certification and capability development initiatives within the team</li> </ul> <h4>Documentation & best practices</h4> <ul> <li>Maintain accurate technical documentation and solution records</li> <li>Ensure proposed solutions align with customer standards and industry best practices</li> <li>Contribute to continuous improvement of technical templates, solution frameworks, and presales processes</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Engineering, Information Technology, or a related field</li> <li>7+ years of experience in enterprise infrastructure presales, solution architecture, or system integration environments</li> <li>Strong expertise in: <ul> <li>Enterprise infrastructure and data center technologies</li> <li>Virtualization and HCI platforms</li> <li>Backup and disaster recovery solutions</li> <li>End-user computing and VDI environments</li> <li>Hybrid cloud and private cloud architectures</li> </ul> </li> <li>Strong architecture, sizing, and infrastructure design capabilities</li> <li>Good understanding of: <ul> <li>Containers and Kubernetes platforms</li> <li>Automation and orchestration concepts</li> <li>High availability and disaster recovery architectures</li> </ul> </li> <li>Hands-on or presales experience with one or more of the following vendors and technologies: <ul> <li>Dell Technologies (Servers, Storage, VxRail, PowerStore)</li> <li>Nutanix</li> <li>VMware / Broadcom</li> <li>Red Hat OS and OpenShift</li> <li>Veeam / Cohesity</li> <li>Huawei</li> <li>Citrix / Omnissa (VDI)</li> <li>IBM Hardware</li> </ul> </li> <li>Proven experience designing and positioning enterprise data center and end-user solutions</li> <li>Strong experience preparing technical proposals, compliance matrices, and customer presentations</li> <li>Experience supporting enterprise and government customer engagements is preferred</li> </ul> <h4>Certifications (Preferred)</h4> <ul> <li>VMware (VCP)</li> <li>Nutanix (NCP)</li> <li>Dell Technologies certifications</li> <li>Veeam, Cohesity, or backup-related certifications</li> <li>Red Hat certifications</li> <li>Oracle Hardware certifications</li> <li>Huawei certifications</li> </ul></p><p></p>

<p>Verify and audit daily revenue postings from the PMS and POS systems (rooms, F&amp;B, spa, and other outlets) for accuracy and completeness. Reconcile daily revenue reports against cashier summaries, folios, and actual settlements (cash, credit card, city ledger). Reconcile cash clearance and accounts receivable clearance accounts on a regular basis. Reconcile market segment postings and statistical records against system and production reports. Review rate discrepancies, adjustments, allowances, rebates, voids, and complimentary rooms, ensuring proper approval and supporting documentation. Review complimentary rooms, zero-rated rooms, and house-use rooms, ensuring proper approval is obtained and documented in every case. Review room moves, housekeeping discrepancies, and reservation cancellations and creations for accuracy and completeness. Prepare and distribute the Daily Revenue (Flash) Report to the Director of Finance and hotel leadership. Ensure revenue is recorded in the correct accounting period and posted to the appropriate general ledger accounts. Review and follow up on long-stay rate postings, contract renewals, and expirations. Calculate upselling revenue and commissions for payroll processing purposes. Monitor compliance with internal control policies, SOPs, and audit requirements relating to revenue and cash handling. Review user and system log activity to ensure no compliance leaks or unauthorized transactions. Investigate variances or irregularities and escalate findings to the Director of Finance as needed. Support month-end closing by ensuring all revenue schedules are complete, accurate, and properly documented. Maintain and monitor the accounts receivable (city ledger) sub-ledger, ensuring accurate and timely billing to credit account holders. Prepare and dispatch invoices to corporate clients, travel agents, and other credit accounts, with correct supporting documentation. Follow up proactively on outstanding balances and ensure collections are made within agreed credit terms. Prepare pro-forma invoices for cash-basis accounts at least 24 hours in advance. Review cash-basis accounts regularly and confirm collection of payments. Reconcile the accounts receivable sub-ledger to the general ledger on a monthly basis. Monitor credit limits and flag accounts approaching or exceeding approved terms to the Director of Finance. Prepare aging reports and highlight overdue accounts during monthly credit meetings. Work closely with Sales, Front Office, and other departments to resolve billing disputes and discrepancies promptly. Process new credit account applications in coordination with the Director of Finance. Support month-end closing activities related to accounts receivable, including provisions for doubtful debts.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>Minimum 3 years of experience in hotel income audit and/or accounts receivable, preferably with an international hospitality brand.</li><li>Solid understanding of hotel accounting systems (e.g., Opera PMS, POS systems) and general ledger principles.</li><li>Strong knowledge of hotel revenue cycles and internal control frameworks.</li><li>High attention to detail and accuracy in financial reporting.</li><li>Strong analytical, reconciliation, and problem-solving skills.</li><li>Proficient in Microsoft Excel and hotel accounting/ERP systems.</li><li>Effective communication skills for liaising across departments, clients, and travel agents.</li><li>Able to work independently, prioritize, and meet deadlines in a fast-paced environment.</li><li>High level of integrity, discretion, and confidentiality with financial information.</li><li>Fluent in English; Arabic is an advantage.</li></ul><p>JOINING OUR TEAM MEANS</p><ul><li>Competitive Compensation : A rewarding package tailored to your experience.</li><li>Career Growth : Opportunities for advancement within our dynamic organisation.</li><li>Inclusive Environment : A vibrant and inclusive workplace that encourages collaboration.</li><li>Shared Purpose: Working with passionate people who live our values every day connecting, innovating, curating, and leading the way together.</li></ul><p>Apply CRAFT YOUR CAREER.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br>Support the team with a wide range of finance processes, having hands-on practical daily work and operations as well as being on the front line with internal and external parties such as colleagues in HQ and in the field offices. Support the different teams on a wide range of tasks related to the Accounts Division and analysis of financial data. Support month-end and year-end closing activities, including reconciling accounts. Assist with compilation and consolidation of data. Review supporting documents ensuring completeness and accuracy. Support with system development and process improvement initiatives. Assist in implementing and monitoring internal controls. Assist with development of training materials (in-presence and online) and guidance notes. Assist in drafting and reviewing different types of financial and analytical reports and minutes during meetings. Participate in the preparation of financial reports, presentations, and dashboards for internal and external stakeholders. Collaborate on special projects, providing support as needed, such as in process improvement, data analysis, and policy development. Be responsible for delivering the assigned tasks in a collaborative, timely and efficient manner. Have great opportunities for learning and expanding knowledge and experience within the areas of finance as well as process improvements and system developments. Perform other duties as may be assigned by the supervisor(s).<br>How to apply<br>https://careers.un.org/jobSearchDescription/278872?language=en<br></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Requisition ID #</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br>26WD99671<p><i>The ATL operates within Autodesk’s Sales Evolution framework, partnering closely with Account Executives (AE/AR) to drive pipeline progression, deal velocity, and long-term customer value.</i></p><br><p><i>Success in this role is measured by the ability to prioritise effectively, orchestrate technical engagements at scale, influence deal outcomes, and drive repeatable, high-impact technical strategies across accounts.</i></p><br><p><u><b><span>Main Responsibilities:</span></b></u></p><br><p><b><span>Technical Strategy &amp; Account Alignment:</span></b></p><br><ul><li><p>Own the technical strategy across assigned territory accounts</p><br></li><li><p>Align Autodesk solutions to customer business outcomes, challenges, and priorities</p><br></li><li><p>Translate discovery insights into clear technical approaches and engagement plans</p><br></li><li><p>Balance depth vs. scale-ensuring the right level of technical investment per opportunity</p><br></li></ul><p><b><span>Opportunity Orchestration &amp; Execution:</span></b></p><br><ul><li><p>Act as the central coordination point for all technical engagement within opportunities</p><br></li><li><p>Determine which technical specialists (TSS/partners) to engage, when, and at what depth</p><br></li><li><p>Guide opportunity progression through structured technical validation and alignment</p><br></li><li><p>Ensure consistency in messaging, approach, and solution positioning across engagements</p><br></li></ul><p><b><span>Discovery Leadership &amp; Value Framing:</span></b></p><br><ul><li><p>Lead or shape discovery for strategic and high-impact opportunities</p><br></li><li><p>Ensure discovery connects customer pain points to measurable business outcomes</p><br></li><li><p>Leverage tools such as Value Management Platform (VMP) and Customer Outcome Proposals (COP) to articulate ROI and solution value</p><br></li><li><p>Elevate conversations from product to workflow, platform, and business transformation</p><br></li></ul><p><b><span>Commercial &amp; Deal Support:</span></b></p><br><ul><li><p>Partner with AE/AR to shape deal strategy and technical win themes</p><br></li><li><p>Identify expansion, cross-sell, and upsell opportunities through technical insight</p><br></li><li><p>Support deal progression through clarity, risk mitigation, and stakeholder alignment</p><br></li><li><p>Contribute to forecast confidence through structured technical qualification</p><br></li></ul><p><b><span>Customer Engagement &amp; Executive Influence:</span></b></p><br><ul><li><p>Engage with customer stakeholders across technical and business levels</p><br></li><li><p>Act as a trusted advisor for digital transformation, platform adoption, and workflow optimisation</p><br></li><li><p>Influence customer decision-making through structured, outcome-driven conversations</p><br></li><li><p>Support executive-level discussions for strategic accounts where required</p><br></li></ul><p><b><span>Technical Leadership &amp; Enablement:</span></b></p><br><ul><li><p>Provide direction and guidance to Technical Specialists (TSS) and partners</p><br></li><li><p>Drive consistency through reuse of proven patterns, playbooks, and assets</p><br></li><li><p>Enable sellers and partners with clear technical narratives and engagement approaches</p><br></li><li><p>Mentor team members and contribute to capability uplift across the region</p><br></li></ul><p><b><span>Regional Execution &amp; Operating Model Adoption:</span></b></p><br><ul><li><p>Champion the AE/AR → ATL → TSS engagement model</p><br></li><li><p>Drive adoption of structured workflows, discovery approaches, and technical standards</p><br></li><li><p>Capture and share learnings to improve repeatability and scalability</p><br></li><li><p>Provide feedback to leadership on gaps, opportunities, and field insights</p><br></li><li><p>Contribute to the ongoing success and cohesion of the regional Technical Sales team</p><br></li></ul><p><u><b><span>Minimum Qualifications:</span></b></u></p><br><ul><li><p><b>7-10+ years of experience in technical sales, solution consulting, or similar customer-facing roles</b></p><br></li><li><p><b>Strong understanding of AEC workflows across design, coordination, and construction</b></p><br></li><li><p><b>Familiarity with Autodesk ecosystem including:</b></p><br><ul><li><p><b>Revit, Navisworks, Civil 3D</b></p><br></li><li><p><b>Autodesk Construction Cloud (Docs, Build, BIM Collaborate Pro)</b></p><br></li><li><p><b>Autodesk Platform Services (APS / Forge)</b></p><br></li></ul></li><li><p>Experience positioning integrated, end-to-end workflows and platform strategies</p><br></li><li><p>Strong ability to connect technical solutions to business outcomes</p><br></li><li><p>Demonstrated ability to coordinate and influence cross-functional teams</p><br></li><li><p>Strong communication, stakeholder management, and strategic thinking skills</p><br></li></ul><p><u><b><span>Preferred Qualifications:</span></b></u></p><br><ul><li><p>Experience operating in an orchestration or overlay technical role</p><br></li><li><p>Familiarity with value-selling methodologies and ROI-based positioning</p><br></li><li><p>Experience working in hybrid (direct + partner-led) sales environments</p><br></li><li><p>Exposure to enterprise customers and digital transformation initiatives</p><br></li><li><p>Experience mentoring or leading technical teams</p><br></li></ul><p><span><b><b>Learn More</b></b></span></p><br><p><b><span>About Autodesk</span></b></p><br><p><span>Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.</span></p><br><p><span>We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.</span></p><br><p><span>When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!</span></p><br><p><b><span>Salary transparency</span></b></p><br>Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.<br><p><b>Belonging</b><br>We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: <span><u>https://www.autodesk.com/company/global-belonging</u></span></p><br><p><b>Are you an existing contractor or consultant with Autodesk? </b></p><br><p>Please search for open jobs and apply internally (not on this external site).</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br> <p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br> <p><strong><span>Hashtag:</span></strong><span> #LI-AA2</span></p><br> <p><strong><span>About Us:</span></strong></p><br> <p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.&nbsp; </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <strong>Analyst, IT SAP ABAP</strong> to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <ul> <li><span>Develop structured ABAP programs to support business rules that guide management decisions in SAP functional areas.</span></li> <li><span>Maintain high standards of software quality within the team by establishing good practices and habits.</span></li> <li><span>Do the required SAP configuration or customizations related directly with SAP ABAP.</span></li> <li><span>Analyse business requirements, review existing systems, define the solution, and translate into levels of effort and technical designs</span></li> <li><span>Perform tuning reports and programs for best performance where needed.</span></li> <li><span>Maintain appropriate levels of technical and procedural documentation</span></li> <li><span>Adhere to appropriate departmental procedures and practices (such as auditing requirements, control procedures)</span></li> <li><span>Interact with Software vendors to solve any technical issues raised if any.</span></li> <li><span>Performing other duties related to the job as assigned by the direct supervisor </span></li> <li><span>Ability to identify and communicate issues and risks to his direct manager or end user to facilitate timely resolution</span></li> <li><span>Plan and executes unit and acceptance testing</span></li> <li><span>Execute project activities according to project plan and Hikma’s quality standards</span></li> </ul> <p><span>Perform Root Cause Analysis of problem tickets and identify opportunities for value enhancement and provide solution</span></p><br> <p><strong><span>Qualifications:</span></strong></p><br> <p><span>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</span></p><br> <ul> <li><strong><span>Minimum:</span></strong><span>B.Sc. degree in Information Technology, Computer Engineering, or relevant functional field</span></li> <li><strong><span>Preferred:&nbsp; </span></strong><span>SAP ABAP Certificate&nbsp;</span></li> <li><strong><span>Minimum: 0-1 Years </span></strong></li> <li><strong><span>Preferred: 1 year in SAP Development</span></strong></li> </ul> <p><strong><span>Skills:</span></strong></p><br> <ul> <li><span>Collaboration and Teamwork&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></li> <li><span>Communication and Influence&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></li> <li><span>Customer Focus Internal/External </span></li> <li><span>Planning and Organizing&nbsp;&nbsp;&nbsp; </span></li> <li><span>Problem Solving/Analysis&nbsp;&nbsp; </span></li> <li><span>Self-Development&nbsp;&nbsp;&nbsp; </span></li> <li><span>Managing Technology&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></li> <li><span>Technical Skills&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></li> <li><span>Analytical thinking</span></li> <li><span>Excellent English</span></li> <li><span>Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint)</span></li> </ul> <p><strong><span>Learn more about Hikma in Jordan </span></strong><strong><span>hikma-jordan-factsheet-aug-2025-en.pdf</span></strong></p><br> </div>

<p>Handle all guest requests promptly and efficiently Communicate internal and external guest requests via Royal Service software Maintain and monitor the Royal Service software system Ensure all requests logged in Royal Service software are followed up according to the hotel s standards Provide information on hotel services Promote internal outlets (Restaurants ) Have a sufficient working knowledge of all departments, in particular Housekeeping, Front Office and Engineering Maintain an excellent relationship with all departments, in particular Housekeeping, Front Office and Engineering Maintain accurate records of all internal and external guest requests and follow-up with the necessary department and/or guests in the pre-determined time frame Maintain excellent communication within the Royal Service department as well as with all other departments Provide guests with in room communication tools and ensure correct set up Handle and distribute faxes, voice messages and written messages for internal and external guests Have full knowledge of the hotel s emergency procedures Maintain a safe working environment Assist Front Office with administrative duties as required Handle all the tasks requested by the manager</p><p><strong>Desired Candidate Profile</strong></p><p>Fluency in English required (verbal &amp; written) Strong telephone skills Excellent telephone manners, telephone voice Strong typing and clerical skills, organized and detail oriented Strong interpersonal skills and English communication skills A hospitality diploma is an asset Knowledge of computerized Front Office systems required with emphasis in Micros - Fidelio based programs (Opera) and Windows, MS Office Suite an asset Prior experience in customer service an asset A passion for guest service Excellent team spirit Ability to handle many conflicting priorities at any given time Able to work well under pressure Must be willing to work shifts (incl. Night shifts) Knowledge of a third language an asset</p>

<p><h4>Description</h4> <p>Optimiza is looking for a proficient Database Administrator to join our dynamic team. In this role, you will be responsible for managing and maintaining our database systems, ensuring efficient performance, data security, and reliability. Your expertise will help in shaping the database architecture and support our various projects through optimal data solutions.</p> <h4>Key responsibilities:</h4> <ul> <li>Install, configure, and maintain database management systems (DBMS) to ensure high availability and accessibility of data.</li> <li>Monitor and optimize database performance through tuning and index management.</li> <li>Develop and implement backup, recovery, and disaster recovery strategies.</li> <li>Design and enforce database policies and procedures to safeguard data integrity and security.</li> <li>Work closely with developers to optimize database queries and design schemas that support application performance.</li> <li>Conduct database migrations, upgrades, and performance assessments.</li> <li>Provide support for database-related incidents, troubleshooting issues as they arise.</li> <li>Stay current on industry trends and technologies related to database management.</li> <li>Assist in training junior team members and provide leadership on database-related tasks.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Computer Science, Information Technology, or a related discipline.</li> <li>4+ years of experience as a Database Administrator in a production environment.</li> <li>Expertise in SQL and experience with multiple database systems (e.g., Oracle, SQL Server, MySQL, PostgreSQL).</li> <li>Knowledge of database backup, recovery, and performance tuning.</li> <li>Familiarity with cloud database solutions (e.g., AWS, Azure) is highly desirable.</li> <li>Strong problem-solving abilities and attention to detail.</li> <li>Excellent communication and teamwork skills.</li> <li>Certifications in relevant database technologies are a plus.</li> </ul> <h4>Benefits</h4> <p>Class A health insurance</p></p><p></p>