DevOps Engineer Jobs in Jordan
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<h2 class="h5">Job description</h2>
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Org. Setting and Reporting<br>The position is located in the Office of the Special Envoy of the Secretary-General for Yemen. The incumbent will be based in Amman, Jordan, and will report to the Senior Staff Assistant in the Office of the Special Envoy.<br> Responsibilities<br>Under the direct supervision of the Senior Staff Assistant, and within the limits of delegated authority, the Administrative Assistant will perform the following duties: GENERAL ADMINISTRATION: • Drafts routine correspondence to respond to enquiries in respect to relevant administrative, financial audit, personnel matters; • Coordinates extensively with service sections/units and liaises frequently with internal team members in the field mission; • Performs other related administrative duties, as required (e.g., operational travel programme; monitoring accounts and payment to vendors and individual contractors for services; physical space planning; identification of office technology needs and maintenance of equipment, software and systems; organizing and coordinating seminars, conferences and translations); • Performs other duties that fall within the competency and responsibility of the position. HUMAN RESOURCES & TRAVEL MANAGEMENT: • Coordinates and follows up on administrative actions related to human resources activities, including recruitment, onboarding, placement, separation, training and related personnel matters, ensuring timely processing and compliance with applicable procedures. • Coordinate and follow up on travel-related administrative actions, including the preparation and review of travel requests, travel claims, travel entitlements and supporting documentation, ensuring compliance with applicable United Nations rules and procedures. • Advise substantive offices, travelers, plus mission personnel and movement control staff of arrival information, requesting arrangements to be made accordingly for traveler. BUDGET AND FINANCE: • Assists the supervisor when required in the elaboration of resource requirements for budget submissions; • Assists with the preparation of budget performance submissions and finalization of budget performance reports, analyzing variances between approved budgets and actual expenditures; • Co-ordinates with other finance and budget staff on related issues during preparation of budget reports; • Assists with budget, finance and petty cash administration activities, including maintaining supporting documentation and monitoring transactions in accordance with established procedures. CONTRACT ADMINISTRATION: • Assists with the day-to-day administration of contracts between the section/unit and external contractors for outsourced services; • Audits the contractors' invoices against the goods and services provided by the contractor as and when required; • Processes the payment of contractors' invoices and monitor payments; • Prepares and processes all forms and permissions for contractual and work Unit, Section or Service staff, including UN grounds passes, property passes, UN parking permits, swipe-card access and door keys; • Performs other duties, as required.<br> Competencies<br>• Professionalism: Ability and experience across a broad range of administrative functions, which should include budget/work programme, human resources and database management; Knowledge and application of the UN systems and Staff Regulations and Rules; A high degree of commitment to ensure the proper use of the Organization's resources; Proven capability to put all the above knowledge to work, working, independently with a high degree of responsibility; Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Planning and Organizing: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments and adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently. •Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.<br> Education<br>High school or equivalent diploma is required.<br> Job - Specific Qualification<br>Certificate in Data Analytics is required. Power BI Essential Training certificate is required. <br> Work Experience<br>A minimum of six (6) years of progressively responsible experience in finance, accounting, human resources, audit, administrative services, or other related fields is required. At least one (1) year of experience providing administrative and executive support to senior officials at the Assistant Secretary-General level or above in an international organization is required. At least four (4) years of progressively experience in the field of travel within UN common system operations dealing with complex travel administration including experience in visa processing, travel entitlements, travel claims is required. Experience within the United Nations common system or comparable organizations, particularly in the Middle East region, is desirable. At least three (3) years' experience in systems such as Umoja (SAP) platform, including the Umoja Travel and Shipment Module, is required (candidates must have substantial experience independently processing Travel Requests, Travel Expense Reports, banking information, and related travel transactions in Umoja, including non-UN participants attending UN-organized events and conferences).<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator’s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<h2 class="h5">Job description</h2>
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<br><p>Job Title:</p><br><br>Technical I, IT Operations<br><p>Job Description</p><br><br>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.<br>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>Join us and be part of this journey towards greater opportunities and brighter future<p>The Technical I, IT Operations role provides end user support across Concentrix’s desktop, network, telephony, and application environments. In this hands-on position, you will maintain, analyze, troubleshoot, repair, replace, and upgrade computer systems, hardware, software, and peripherals while serving as an escalation point to help ensure tickets and incidents are resolved within defined SLAs. This role is ideal for a detail-oriented IT professional with strong communication skills, technical troubleshooting capability, and the flexibility to support a 24/7 operations environment.<br> </p><br><br>Responsibilities<ul><li>Provide end user support across desktops, laptops, hard phones, Wi-Fi devices, applications, and related hardware and software environments.</li><li>Apply service management fundamentals, including Problem Management, Incident Management, Root Cause Analysis, and ticket analysis for deskside equipment and support issues.</li><li>Troubleshoot local servers and network devices in partnership with Network and Server teams through remote support channels.</li><li>Use intermediate knowledge of network, server, and voice infrastructure to support effective troubleshooting and issue resolution.</li><li>Perform technical analysis using tools and commands such as Ping, Tracert, AD Group Policy outputs, DNS troubleshooting, net commands, IP configuration, and related diagnostics.</li><li>Maintain hub room and data center structured cabling, supporting a reliable and compliant IT infrastructure environment.</li><li>Troubleshoot, repair, replace, and upgrade hardware components including motherboards, SMPS, RAM, laptop LCD screens, laptop keyboards, Avaya hard phone configurations, and video conferencing equipment.</li><li>Support software troubleshooting, including Windows 10, MS Office 2013 and above, Outlook configuration, Skype for Business, OneDrive, softphones, antivirus, printers, scanners, biometric devices, data encryption, VPN, Wi-Fi configuration, video conferencing, and HDD imaging/ghosting.</li><li>Perform firmware updates for deskside equipment, including Cisco and Avaya phones.</li><li>Evaluate technical scenarios and recommend inputs to support decision-making on process exceptions.</li><li>Coordinate troubleshooting for high-impact and Severity 1/2 issues, including communicating real-time updates to the BRC team.</li><li>Support IT operations, end-to-end IT service delivery, and shift management activities.</li><li>Assist with onboarding new accounts, ramp-ups, ramp-downs, and account movements.</li><li>Manage BCP testing and failover activities by completing and/or coordinating floor checkouts.</li><li>Help ensure site compliance and security by maintaining systems in alignment with COPC, ISO 27001, and contract compliance requirements.</li><li>Resolve IT tickets using an ITIL-based framework while supporting audits and maintaining compliance standards.</li><li>Raise change requests with required supporting artifacts as defined by process.</li><li>Perform BitLocker desktop validation, OU Users Policy validation, and Computer OU Policy validation.</li><li>Install encryption software on desktops and laptops to help ensure compliance.</li><li>Support high IT VOC scores by delivering responsive, high-quality support to operations teams.</li><li>Work rotational shifts, including predominant night shifts, in a 24/7 environment.</li><li>Complete all assigned, mandatory training within the timeframe provided.</li><li>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</li></ul>Qualifications<ul><li>4.5+ years of experience supporting desktop and laptop hardware and software in a Windows-based PC/LAN environment or equivalent.</li><li>Bachelor’s degree or diploma in Computer Science required.</li><li>MCSE or similar certifications preferred.</li><li>Hands-on experience supporting desktops, laptops, Citrix client, Windows software, and hardware.</li><li>Experience troubleshooting MS Office 2010 and above.</li><li>Proven experience in problem management, incident management, customer/client management, change management, root cause analysis, and ticket analysis.</li><li>Strong team management, team motivation, and development skills.</li><li>Prior experience troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones, and Wi-Fi devices.</li><li>Demonstrable experience in ticket resolution using Remedy and an ITIL-based framework.</li><li>Experience maintaining systems compliance and audits aligned with COPC, ISO 27001, and contract compliance standards.</li><li>Flexibility to work overtime as needed.</li></ul><br><br><p>Location:</p><br><br>JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan<br><p>Language Requirements:</p><br><br>Arabic (Required), English (Required)<br><p>Time Type:</p><br><br>Full time<br> </div>
<h2 class="h5">Job description</h2>
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Org. Setting and Reporting<br>This position is located in the Office of the High Commissioner for Human Rights (OHCHR) in Amman, Jordan. The incumbent reports to the Head of the Occupied Palestinian Territory Office or his/her designate.<br> Responsibilities<br>Within delegated authority, the Human Rights Officer will be responsible for the following duties: · Lead and coordinate the monitoring of the implementation of human rights and international humanitarian law and ensure appropriate follow-up on recommendations from human rights mechanisms, including treaty bodies, the UPR, special procedures and investigative findings, to support compliance with human rights and advance accountability. · Coordinate and manage the collection, documentation, and quality control of evidence-based information on civil, cultural, economic, social and/or political rights, including the right to development, to support early warning, accountability and informed decision-making, identifying gaps and ensuring the proper handling and sharing of human rights data, including from gender and leave no one behind perspectives. · Lead the coordination and conduct of human rights monitoring and field verification missions, including assessments and early-warning exercises, in accordance with UN methodology, gender indicators and victim/witness protection standards, and ensure comprehensive reporting on findings and recommendations. · Coordinate and lead fact-finding or investigative missions to document violations of international human rights and humanitarian law, ensuring technical adherence to victim and witness protection standards and managing cross-component collaboration as necessary. · Lead and coordinate the production and substantive review of human rights reports, briefings and other communications, with legal analysis as appropriate, and prepare analytical papers to inform strategies, policies, programmes, crisis management, guidance and decision-making, with attention to gender integration and leave-no-one-behind perspectives. · Lead and conduct collection, verification and analysis of multi-source information relevant to the human rights thematic and/or country-specific situation, ensuring data quality and methodological compliance, including from a gender perspective, leaving no one behind. · Manage and coordinate fundraising and resource mobilization activities to advance the Office’s goals, including planning initiatives, engaging donors and partners, and ensuring effective implementation within assigned areas of responsibility. · Lead and coordinate the office's partnership building and creation of new partnerships. · Collect and analyse data to identify trends or patterns and provide insights through graphs, charts, tables, and report using data visualization methods to enable data-driven planning, decision-making, presentation, and reporting. · Manage and coordinate the activities of the team, including hiring, training, assigning tasks and responsibilities, and ensuring that deadlines are met. · Plan and manage required resources to implement the responsibilities, projects, and activities.<br> Competencies<br>PROFESSIONALISM: Skills in conducting gender-, age- and trauma-sensitive human rights interviews; At least 5 years of demonstrated knowledge of human rights monitoring, documentation, analysis, research and reporting methodologies, including planning, coordinating and conducting field missions; At least 5 years of demonstrated knowledge of investigative methodologies related to international law and human rights; Skills in drafting human rights reports, policy and other documents; At least 5 years of demonstrated knowledge of international human rights law, norms, and standards; Knowledge of international humanitarian law and its application; Knowledge of Sexual and Gender-Based Violence (SGBV) and related frameworks; Knowledge of conflict-related sexual violence (CRSV) and related frameworks. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. COMMUNICATION: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed. PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br> Education<br>Advanced university degree (Master’s degree or equivalent) in human rights, law, political science, international relations, social sciences, economics, public policy, sustainable development, humanitarian affairs or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of 7 years of experience in human rights or related areas is required. Relevant experience may include, but is not limited to political affairs, public affairs, international relations, law, social sciences, economics, development, humanitarian affairs, or other related areas. Skills in conducting gender-, age- and trauma-sensitive human rights interviews is required. At least 5 years of demonstrated knowledge of human rights monitoring, documentation, analysis, research and reporting methodologies, including planning, coordinating and conducting field missions is required. At least 5 years of demonstrated knowledge of investigative methodologies related to international law and human rights is required. Skills in drafting human rights reports, policy and other documents is required. At least 5 years of demonstrated knowledge of international human rights law, norms, and standards is desirable. Knowledge of international humanitarian law and its application is desirable. Knowledge of Sexual and Gender-Based Violence (SGBV) and related frameworks is desirable. Knowledge of conflict-related sexual violence (CRSV) and related frameworks is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise, which will be followed by a competency-based interview.<br> Special Notice<br>Extension of the appointment is subject to extension of the mandate and/or the availability of the funds. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<p>Employee will be part of the Deployment Pool and will be required to support deployments to various CONUS/OCONUS locations as required. This position will require the member to be flexible in the support of assigned deployment/work schedules. Maintains an Aircraft Scheduling and Documentation (ASD) maintenance and utilization program. Helps develops long range plans and establishes production schedules to meet customer requirements. Prepares weekly, monthly, quarterly, and annual utilization schedules for maintenance. Maintains proficiency in operations of the USAF Maintenance Information System including Core Automated Maintenance System (CAMS), Centralized Engine Management System (CEMS), and other maintenance management database library programs. Maintains equipment records in library files. Collects, reviews, and files documented information for planning and scheduling of various maintenance activities. Ensures accurate documentation is maintained for aircraft engines, munitions, missiles, AGE configurations, Time Compliance Technical Orders, time change items, and special inspections. USAF equivalent position is Aircraft Scheduling & Documentation Journeyman. Essential Responsibilities: Prepares the weekly, monthly, quarterly, and annual utilization schedules for maintenance. Assist in the oversight of the TCTO process for completion and proper documentation with IMDS and/or CEMS. Supervises/maintains assigned aircraft/equipment records in database library files within IMDS and/or CEMS. Assists in the collection, review, and filing of documented information for planning and scheduling of RPA maintenance activities. Ensure accurate documentation is maintained for aircraft engines, munitions, missiles, AGE configurations, Time Compliance Technical Orders, time change items, and special inspections. Performs and documents training of lower ASD personnel to ensure mission readiness, as required. Performs all other duties as assigned or requested.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Must have High School Diploma, or have completed relevant military and/or vocational technical school curriculum</li><li>Minimum of three years actual Aircraft Plans & Scheduling experience required</li><li>Must possess comprehensive planning and organizational skills</li><li>Must be able to work under deadlines with minimal supervision</li><li>Must be able to gain/maintain CEMS access for Engine Management purposes</li><li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment</li><li>Must be able to Deploy to Forward Locations (other countries) as Directed by the Government</li><li>Must be able to lift, carry and/or wear Military Issued Equipment in excess of 50 pounds for extended periods</li><li>Must be able to speak, read, write, and understand English</li><li>Must have had an Active Secret US Government Clearance within the last 12 months. Note: US citizenship is required to obtain a Secret clearance.</li><li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li><li>Must submit updated SF-86 within 30 days of hire start date</li><li>Must have current/active U.S. Driver s License</li><li>Must have valid U.S. Passport with a minimum of two years remaining with at least two facing pairs (four total) of blank Visa pages</li><li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li></ul><p>Preferred Qualifications:</p><ul><li>Associate Degree in a relevant career field</li><li>Plans and Scheduling experience within the last 10 years</li><li>Minimum of two years experience in operations of the USAF MIS, including CAMS/IMDS</li><li>RPA Operations & Deployment Experience</li><li>Previous Experience as Engine Manager with CEMS experience</li><li>Prior experience as a Defense Contractor</li><li>Previous MQ-9 Plans and Scheduling Experience Desired</li></ul>
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</span><p><strong><u>Job Summary / Main Purpose</u></strong></p><br> <p><span>The Medical Representative is responsible for promoting Julphar’s products and services to healthcare providers, KOLs & other key stakeholders in an assigned territory or market.</span></p><br> <p><span>The Med Rep. is working as a trusted advisor for Julphar’s customers and facilitates their buying decisions by providing therapeutic solutions that meet their needs and expectations.</span></p><br>
<p><span>The Medical Rep. is the on-ground Ambassador of the Organization and should always showcase Julphar’s core values and business ethics in every action, while maintaining the company’s image & reputation</span></p><br> <p><span>The position also requires identifying and evaluating the new customer, maintaining the loyal customer and ensuring proper implementation of Julphar CRM strategy.</span></p><br> <p><strong> Key Responsibilities:</strong></p><br>
<p><strong><u> Key Result Areas</u></strong></p><br> <ul>
<li><span>Meets or exceeds sales targets within agreed budgets and timeline</span></li>
<li><span>Develops and manages the assigned sales territory, in terms of customers, retailer and other key stakeholders</span></li>
<li><span>Implementation of Company’s sales and marketing plan in the assigned territory.</span></li>
<li><span>Implement territory coverage plan (No. of sales call & Visit frequency)</span></li>
<li><span>Delivers customer-centric activities in coordination with Line Manager</span></li>
<li><span>Maintains records system, daily reports, customer profile & marketing feedback reports.</span></li>
<li><span>Plans work schedules and weekly and monthly timetables. </span></li>
<li><span>Submits daily & monthly report and CRM reports as per country reporting system.</span></li>
<li><span>Participate and contribute in all company meetings & present the Territory snapshot </span></li>
<li><span>Drives increased revenue and profit to achieve the Company’s ambitious growth. </span></li>
<li><span>Ensure self-learning, knowledge updating, building desired skill & competency, proper interpreting of knowledge and presenting / discussing this information with health professionals.</span></li>
</ul> <p><strong><u><span>Territory Development & Strategy Implementation</span></u></strong></p><br>
<ul>
<li><span>Organizes audio-visual activities for healthcare providers as per business need in coordination Line Manager & Marketing Manager</span></li>
<li><span>Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the Medical & Marketing Department</span></li>
<li><span>Monitors competitor’s sales and marketing activities and report these Market Intelligence appropriately</span></li>
<li><span>Stays informed about the important activities of health services in a particular area.</span></li>
<li><span>Effective use of company promotional tools, FMS (Free medical sample) and service to achieve assigned target.</span></li>
<li><span>Responsible for ongoing prospecting for new business opportunities.</span></li>
</ul> <p><strong><u>Core Competency</u></strong></p><br>
<ul>
<li><span>In terms of Competency, you are highly result oriented, dedicated with strong sense of accountability & ownership</span></li>
<li><span>Having strong learning ability to accept, implement new learnings and new changes in the market</span></li>
<li><span>Excellent interpersonal, communications, public speaking, and presentation skills with multitask and strong negotiation.</span></li>
<li><span>Strong planning and monitoring skills, and experience in understanding the market trends and forecasting certain products basis trends </span></li>
<li><span>Should be calm and composed to work in complex and </span><span>dynamite <span>situations</span></span></li>
<li><span>You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders in good spirit.</span></li>
</ul> <p><strong><u>Qualifications, </u></strong></p><br>
<p><strong><u>Key Experiences / Functional Knowledge Requirements: </u></strong></p><br>
<ul>
<li><span>Bachelor’s degree in pharmacy is mandatory.</span></li>
<li><span>Minimum 2-4 years of experience in the pharmaceutical industry.</span></li>
<li><span>Must possess strong working knowledge of Distributor / Agents operations, Government accounts, tendering processes, contracting and pricing methods (wherever applicable in the country)</span></li>
<li><span>Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of Pharma supply chain, dispensing requirements and drug distribution channels etc</span></li>
<li><span>Proven ability to build strong partnerships with the own country teams, Marketing & Medical teams in HO.</span></li>
<li><span>Base Zarqa.</span></li>
</ul>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience <br>• H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES <br>Taking an Entrepreneurial Approach to Driving the Restaurant Business <br>• Understands financial opportunities by surveying restaurant demand.<br>• Partners with key individuals in the local community to assess opportunities.<br>• Identifies and analyzes competitors.<br>• Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.<br>• Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.<br>Leading Significant Marketing/Public Relations/Media Activities<br>• Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.<br>• Supports on-site/off-site public relations opportunities to promote the restaurant.<br>• Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.<br>• Serves as the primary point of contact for restaurant events.<br>• Participates in local networking activities, which are often off-property, in support of the restaurant.<br>Managing Day-to-Day Restaurant Operations <br>• Supervises and manages employees.<br>• Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Conducts daily "taste panels" to educate, drive sales and create sales goals.<br>• Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.<br>• Monitors compliance with all applicable laws and regulations.<br>• Monitors adherence to liquor control policies and procedures.<br>• Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.<br>• Monitors alcohol beverage service for compliance with local laws.<br>• Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Advocates sound financial/business decision making.<br>• Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>Fostering an Environment that Creates Exciting and Memorable Guest Experiences <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants..<br>• Addresses guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Verifies corrective action is taken to continuously improve service results.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Managing and Conducting Human Resource and Talent Management Activities <br>• Actively participates in the hiring process to identify the right talent to support the outlet's concept.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Facilitates the fair and equal treatment of employees.<br>• Strives to improve employee retention.<br>• Monitors employee attendance of on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Encourages recognition of employees across areas of responsibility.<br>• Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and the work.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others.<br>• Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish own work.<br>• Monitors and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives.<br>• Provides work-related training, supervising, follow-up and hands-on management.<br>Additional Responsibilities<br>• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>TITLE: Mental Health and Psychosocial Support (MHPSS) Technical Advisor </strong><br><strong>TEAM/PROGRAMME:</strong> Programme Development and Quality<br><strong>LOCATION:</strong> Damascus <br><strong>GRADE:</strong> Grade 3<br><strong>CONTRACT LENGTH:</strong>12 months</p><br><p><strong>CHILD SAFEGUARDING: </strong><br> Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.<br><strong>ROLE PURPOSE: </strong><br> The MHPSS Technical Advisor provides overall technical leadership for Mental Health and Psychosocial Support programming across the Syria Country Office (SCO), ensuring that MHPSS programmes are high quality, evidence-informed, -systematically integrated across sectors and aligned with Save the Children and international standards.</p><br><p>A key part of the role is to lead and quality-assure MHPSS inputs into programme design, concept notes and proposals, ensuring that technical approaches, activities, indicators and budgets are coherent, realistic and responsive to identified needs.</p><br><p>The Advisor also supports the integration of MHPSS across existing thematic programmes, particularly Child Protection, Education, Health, Nutrition and other relevant sectors, so that MHPSS is embedded within programme design and implementation rather than delivered only as a stand-alone intervention.</p><br><p>The role further leads technical quality assurance, harmonisation of MHPSS approaches and tools, capacity strengthening of staff and partners, technical guidance to field teams, and contributes to assessments, learning, reporting and programme development. The Advisor represents Save the Children in relevant MHPSS coordination mechanisms, technical forums and strategic partnerships and supports identification of opportunities for future programme development and funding.<br><strong>SCOPE OF ROLE: </strong><br> The main purpose of this role is to provide strong technical leadership in the SCI Syria response Office on Mental health & Psychosocial Support. The aim is to enhance the breadth and quality of MHPSS work delivered by SCI and its Partners, bringing immediate and lasting changes in the lives of children. </p><br><p>Focus of the role will be on technical capacity building, programme quality assurance on MHPSS intervention and ensuring MHPSS is properly integrated across the sectors in a technically sound fashion.</p><br><p>Reports to: Director Programme Development and Quality</p><br><p>Dimensions: <br> Staff directly reporting to this post: No direct reports. Coordination with other Tas CP TA, Edu TA, Ops staff in AOs, Global MHPSS TAs<br><strong>KEY AREAS OF ACCOUNTABILITY:</strong><br> Technical Leadership & Strategy<br> • Provide overall technical leadership and strategic direction for MHPSS programming across the Syria Country Office (SCO), ensuring alignment with Save the Children standards, IASC guidance, the MHPSS Minimum Service Package and relevant evidence-based approaches.<br> • Lead on developing country strategy for MHPSS as part of CSP process<br> • Lead the - formulation and continuous improvement of the SCO MHPSS strategic approach, ensuring alignment with SC’s overarching strategic priorities, as well as coherence across projects, field locations and implementing partners.<br> • Advise SCO senior management, Programme Development and Quality, Operations and Area Offices on MHPSS priorities, technical risks, emerging needs and strategic opportunities.<br> • Lead and support ongoing analysis of MHPSS needs, service gaps and contextual developments, ensuring findings inform SCO strategy, programme priorities, proposals and technical decision-making.<br> • Promote appropriate integration of MHPSS across Child Protection, Education, Health, Nutrition, FSL and other relevant sectors.<br> • Support the selection, contextualisation and institutionalisation of scalable, replicable and contextually appropriate MHPSS models for children, adolescents, caregivers and other priority groups including IDPs and returnees <br> 1. Programme Quality & Technical Standards<br> • Establish and maintain minimum technical standards for MHPSS programming across SCO-supported projects and partners.<br> • Provide technical oversight and quality assurance for MHPSS interventions, including review and approval of technical approaches, implementation tools, guidance materials and intervention adaptations.<br> • Ensure MHPSS activities are implemented in line with approved technical models, safeguarding requirements and relevant international standards.<br> • Lead the harmonisation of MHPSS approaches, tools and implementation standards across field locations and partners to strengthen consistency and quality.<br> • Support Area Offices and programme teams to identify implementation gaps and introduce appropriate corrective actions, adaptations or additional technical support.<br> • Facilitate documentation of learning, good practice and technical lessons to support continuous programme improvement across the SCO.<br> 2. Capacity Strengthening & Supervision<br> • Lead assessment of MHPSS technical capacity needs among SCO staff, implementing partners and relevant frontline personnel.<br> • Develop and oversee structured capacity-strengthening plans, including training, coaching, mentoring, technical supervision and follow-up support.<br> • Support the development and adaptation of MHPSS training packages, implementation tools, facilitator materials and technical guidance for staff and partners.<br> • Support the establishment or continuation of a technical supervision and coaching structure for all staff engaged in providing MHPS supports to children and caregivers; directly Provide - technical supervision and coaching for the MHPSS officers MHPSS focal points, and ensure that psychosocial workers, case workers, community-based staff and other relevant personnel have access to technical support and supervision as required while maintaining clear distinction between technical supervision and line management.<br> • Strengthen competency-based approaches to MHPSS capacity development, moving beyond training attendance toward demonstrated knowledge, skills, safe practice and appropriate use of supervision.<br> • Work with Area Offices and partners to identify performance or quality gaps and determine whether these relate to competency, supervision, tools, systems or implementation conditions.<br> • Promote sustainable partner capacity and progressively strengthen local ownership of high-quality MHPSS programming.<br> 3. Programme Design, Evidence & MEAL<br> • Provide technical leadership and inputs to the design of new MHPSS programmes, concept notes, proposals, budgets and donor submissions across the SCO.<br> • Ensure programme design is informed by needs assessments, contextual analysis, evidence, participant perspectives and recognised MHPSS standards.<br> • Work closely with the MEAL team to - harmonise MHPSS indicators, monitoring frameworks, quality-assurance tools and appropriate outcome measures, ensuring alignment with SC’s global MHPSS M&E architecture.<br> • Strengthen monitoring of intervention quality, fidelity, reach, inclusion, referral completion and participant outcomes, rather than relying solely on activity-level reporting.<br> • Support the design and technical review of assessments, evaluations, learning exercises and research related to MHPSS.<br> • Promote systematic use of programme evidence and learning to adapt interventions, inform future design and strengthen SCO-level technical decision-making.<br> • Ensure MHPSS evidence and learning are captured and translated into practical recommendations, technical guidance and programme improvements.<br> 4. Coordination, Representation & Partnerships<br> • Serve as the SCO technical focal point for MHPSS and represent Save the Children in relevant national, sub-national and inter-agency MHPSS coordination mechanisms, technical working groups and task forces.<br> • Represent SCO in relevant donor, partner and technical discussions on MHPSS, as required.<br> • Build and maintain strong technical relationships with national and local partners, UN agencies, NGOs, government counterparts and other relevant stakeholders.<br> • Coordinate closely with SCO Technical Advisers, Programme Development and Quality, Operations, Area Offices, regional and global MHPSS colleagues to ensure coherent technical support and integrated programming.<br> • Identify and develop strategic partnerships that strengthen the quality, reach and sustainability of child- and family-focused MHPSS programming.<br> • Contribute technical perspectives to advocacy, coordination and resource-mobilisation discussions relevant to MHPSS.<br> • Promote learning and exchange across SCO field locations and external partners, ensuring emerging good practice and technical challenges are shared and addressed collectively.</p><br><p><br> Safeguarding <br> • Ensure full compliance of Child Safeguarding Policy at field level and especially with SC engaged personnel.<br> • Respond to all Child Safeguarding Policy concerns expressed or discovered appropriately and effectively.<br> • Encourage and facilitate quality assurance of MHPSS tools and approaches in close collaboration with the CPI.</p><br><p><strong>SKILLS AND BEHAVIOURS (our Values in Practice)</strong><br> Accountability: <br> • Holds self-accountable for making decisions, managing resources efficiently, achieving results together with children and role modelling Save the Children values<br> • Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved<br> • Creates a managerial environment in-country to lead, enable and maintain our culture of child safeguarding</p><br><p>Ambition:<br> • Sets ambitious and challenging goals for self and team, takes responsibility for own personal development and encourages team to do the same<br> • Widely shares personal vision for Save the Children, engages and motivates others<br> • Future oriented, thinks strategically and on a global scale</p><br><p>Collaboration:<br> • Builds and maintains effective relationships, with own team, colleagues, members, donors and partners<br> • Values diversity, sees it as a source of competitive strength<br> • Approachable, good listener, easy to talk to</p><br><p>Creativity:<br> • Develops and encourages new and innovative solutions<br> • Willing to take disciplined risks<br> Integrity:<br> • Honest, encourages openness and transparency<br> • Always acts in the best interests of children</p><br><p><strong>QUALIFICATIONS AND EXPERIENCE:</strong><br><strong>Essential</strong><br> •Master’s degree in psychology, mental health, or relevant field, with at least 5 years of progressively responsible professional experience in MHPSS; or<br> •Significant professional experience providing technical leadership for MHPSS programming in humanitarian, protracted-crisis or fragile settings, preferably including the Syria or wider Middle East context.<br> •Strong technical knowledge of community-based MHPSS, child and adolescent MHPSS, scalable psychological and psychosocial interventions, and relevant global standards, including the IASC MHPSS Guidelines and MHPSS Minimum Service Package.<br> •Demonstrated experience in programme quality assurance, including development/adaptation of technical guidance and tools, monitoring implementation quality, technical supervision and strengthening staff and partner competency.<br> •Strong experience in programme design and proposal development, including translating assessed MHPSS needs into technically sound approaches, activities, indicators, budgets and donor proposals.<br> •Demonstrated ability to integrate MHPSS across sectors, particularly Child Protection, Education, Health and Nutrition, while maintaining appropriate technical standards, roles and referral pathways.<br> •Proven experience in capacity strengthening of national and local partners, including capacity assessment, training, coaching, technical supervision and longer-term organisational strengthening.<br> •Experience working with MEAL teams on MHPSS assessments, indicators, monitoring frameworks, learning and evidence generation, and using findings to improve programme quality.<br> •Strong coordination, communication and influencing skills, with the ability to work effectively with field teams, technical colleagues, partners, UN agencies, donors and relevant authorities across complex and sensitive operating environments.<br> •Strong analytical and writing skills, including the ability to produce high-quality technical guidance, assessments, proposals, reports and strategic recommendations.<br> •Fluency in Arabic and English, written and spoken.</p><br><p><strong>Desirable</strong><br> •Direct experience working in Syria and strong understanding of the operational, cultural and MHPSS service environment across different areas of the country.<br> •Experience supporting localisation and transition of technical capacity to national and local organisations and systems.<br> •Experience representing an organisation in MHPSS coordination mechanisms, technical working groups and donor discussions.<br> •Knowledge of Kurdish or other languages relevant to the Syria context is an asset.<br> </p><br><p><strong>“Save the Children does not charge any fees or request any form of payment at any stage of the recruitment process”</strong></p><br><br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Kitchen Operations for Property<br>• Leads kitchen management team.<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities <br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><strong>JOB TITLE: Livelihood Officer</strong></p>
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<p><strong>TEAM/PROGRAMME: </strong>Program Manager</p>
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<p><strong>LOCATION</strong>: Amman, Mafraq, Irbid and Zarqa- Jordan</p>
<p><strong>POST TYPE: National</strong></p>
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<p><strong>External representation and communications: </strong>Level (3)<br>
-Contacts that require the exchange of detailed explanations or discussions on matters concerning policies, regulations, programs, and services and representation of SCJ at the local level or with mid-level counterparts within the relevant organization.<br>
-Moderate impact on the reputation and performance of the organization</p>
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<p><strong>CHILD SAFEGUARDING: </strong>Level (3) – the responsibilities of the post may require the post holder to have regular contact with or access to children or young people</p>
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<p><strong>ROLE PURPOSE: Livelihood Officer</strong><br>
To ensure the effective, timely, and high-quality implementation of livelihood interventions that improve beneficiaries’ income and employability, while providing technical guidance to staff and partners, strengthening coordination, and ensuring accountability, sustainability, and responsiveness to changing contexts.</p>
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<p><strong>SCOPE OF ROLE:</strong><br>
<strong>Reports to: </strong>Program Manager<br>
<strong>Staff directly reporting to this post: </strong>None</p>
</td>
</tr>
<tr>
<td >
<p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p>
<ul>
<li>Lead the day-to-day planning, implementation, and follow-up of the project’s livelihoods and economic empowerment activities in line with the approved project workplan, targets, budget, and donor requirements.</li>
<li>Support the identification and selection of eligible caregivers and youth from vulnerable households, particularly families affected by or at risk of child labour.</li>
<li>Develop individual livelihood pathways based on participants’ skills, interests, experience, vulnerabilities, market opportunities, and household needs.</li>
<li>Ensure that livelihood interventions contribute to reducing household economic vulnerability and addressing the economic drivers of child labour.</li>
<li>Coordinate the delivery of GYB/SYB and financial literacy training for targeted beneficiaries.</li>
<li>Develop and implement the Seed Grant Standard Operating Procedures (SOPs), including beneficiary eligibility and selection criteria, business plan assessment, grant approval and disbursement processes, monitoring, documentation, and close-out.</li>
<li>Manage the selection and follow-up of beneficiaries receiving seed grants and provide business coaching and mentoring.</li>
<li>Build and maintain partnerships with employers, private-sector actors, training providers, government institutions, and livelihood partners.</li>
<li>Coordinate closely with case managers to ensure livelihood support contributes to addressing the economic drivers of child labour.</li>
<li>Monitor beneficiary progress, employment placements, and supported businesses, seed Grant and maintain accurate documentation and reporting.</li>
<li>Work closely with MEAL and project teams to track livelihood indicators, results, challenges, and lessons learned.</li>
<li>Contribute to project reporting by providing timely and accurate updates on livelihood activities, achievements, indicators, challenges, lessons learned, success stories, and supporting data for monthly, quarterly, and donor reports.</li>
<li>Ensure all livelihood interventions comply with safeguarding, inclusion, decent work, SCJ policies, and ILO requirements..</li>
<li>Conduct market research and mapping of relevant livelihood models to inform programme design.</li>
<li>Contribute to advocacy activities, including roundtables and awareness campaigns on inclusion and employment.</li>
</ul>
<p> </p>
<p><strong>SKILLS AND BEHAVIOURS (Our Values in Practice)</strong></p>
</td>
</tr>
<tr>
<td >
<p ><strong>Accountability</strong><strong>:</strong></p>
<ul>
<li>Takes responsibility for decision-making and efficient resource management, and holds team and partners accountable for the delivery of their responsibilities by delegating effectively, affording staff professional autonomy, providing the necessary development to improve performance, and applying appropriate consequences when results are not achieved;</li>
<li>Creates a managerial environment across the Country Programme to lead, enable and maintain our culture of child safeguarding, achieving results together with children and role modeling Save the Children values.</li>
</ul>
<p><strong>Ambition</strong><strong>:</strong></p>
<ul>
<li>Sets ambitious and challenging goals for self and team, takes responsibility for own personal development, and encourages team to do the same;</li>
<li>Engages and motivates others by widely sharing their personal vision for Save the Children;</li>
<li>Future-orientated, strategic and global thinker.</li>
</ul>
<p ><strong>Collaboration</strong><strong>:</strong></p>
<ul>
<li>Build and maintain effective relationships with team, colleagues, members, donors and partners;</li>
<li>Values diversity as a source of competitive strength.</li>
<li>Approachable, diplomatic, and supportive, with well-developed listening skills.</li>
</ul>
<p><strong>Creativity</strong><strong>:</strong></p>
<ul>
<li>Develops and encourages new and innovative solutions both on a personal level and by building and leading teams willing to take disciplined risks.</li>
</ul>
<p><strong>Integrity</strong><strong>:</strong></p>
<ul>
<li>Honesty, openness, and transparency;</li>
<li>A strong commitment to Save the Children’s vision of a world in which every child attains the right to survival, protection, development, and participation.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>QUALIFICATIONS AND EXPERIENCE</strong></p>
<p><strong>Essential</strong>:</p>
<ul>
<li>BA in economics, Business Administration, international studies or a related field</li>
<li>At least four years of relevant professional experience in livelihoods and economic empowerment programming, including seed grants, entrepreneurship and business development, vocational training, employment, and other income-generation interventions.</li>
<li>Demonstrated experience in projects promoting livelihoods in areas including skills training, micro-lending, micro-savings, employment generation, alternative/additional income generation for vulnerable youth and/or vulnerable households in Jordan</li>
<li>Experience working with government representatives, partners, local community organizations, trade unions, and private industry to promote improved livelihoods for households, and the provision of social protection services</li>
<li>Understanding of child labour issues; experience with exploitative child labour policy</li>
<li>Experience in conducting and analysis of market surveys, participatory appraisal or assessment and sustainable livelihoods monitoring and evaluation methods and tools, would be an asset</li>
<li>Proven ability to prepare work plans and reports</li>
<li>Excellent English language proficiency (spoken and written).</li>
</ul>
<p> </p>
<p>*<strong >* Qualified Males and Females are welcome to apply.</strong></p>
</td>
</tr>
</tbody>
</table>
<p>JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).</p><p>CORE WORK ACTIVITIES Leading Kitchen Operations for Property Leads kitchen management team. Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff.</p><p>Setting and Maintaining Goals for Culinary Function and Activities Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brand's safety standards.</p><p>Ensuring Culinary Standards and Responsibilities are Met Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</p><p>Ensuring Exceptional Customer Service Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p><p>Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</p><p>Additional Responsibilities Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.</li><li>OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.</li></ul>
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for an <strong>HR Partner</strong> at the <strong>Human Resources Unit </strong><strong>in Amman, Jordan.</strong></p>
<p>The Field HR Partner (hereinafter HRP) acts as a strategic partner, change agent, employee advisor and functional expert supporting and contributing to the ICRC operations. The HRP brings intelligence and insights on people matters to the Regional Management Team (RMT) and the HR Managers (HRM) in the field and ensures People division strategies and objectives are aligned to the region´s priorities and operational needs.</p>
<p>The role assesses and anticipates people related needs in the field and ensures integrated solutions are provided jointly with the People division respective sub-units. The HRP is responsible for providing direction, guidance, support and advice to HRMs in the field, reporting functionally to the HQ HRP and keeping close collaboration with People functions at HQ in order to translate local/regional needs into regional/global People strategies.</p>
<p><strong><u>RELATIONSHIPS </u></strong></p>
<ul>
<li>Internally, advises and partners with the operations Coordinators (Ops Cos) assigned to the delegations, and as needed with the other RMT members. Acts as functional expert (blue line), mentor and coach to the HRMs.;</li>
<li>Actively collaborates with operational regions and sub-regions as assigned, as well as with all actors of the People Division such as the Talent Management Unit, the various People sub-units in Geneva or in the field;</li>
<li>Externally, interacts with the HR community beyond ICRC and HR service providers such as the IFRC, Partner National Societies, International NGOs, UN Agencies, HR related Regional Networks, or others for specific issues and in accordance with the People division’s strategies.</li>
</ul>
<p><strong><u>GENERAL DUTIES</u></strong></p>
<ul>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li>
<li>Understands and adheres to the ICRC Code of Conduct and Procurement Code of Ethics</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li>
<li>Respects and observes staff regulations and security rules at all times.</li>
<li>Represents the ICRC in a professional manner at all times.</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary</li>
<li>Advocate for a sustainable solution when possible and working in close contact with the GVA sustainability team.</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<p><strong>Acts as strategic partner to the operational regional management aligning regional and People strategic objectives;</strong></p>
<ul>
<li>Brings in field perspectives to HQ HRP to be considered in the People Strategy, Regional Strategic Framework (if available or any other existing regional strategy) and People Roadmap along with the staffing model;</li>
<li>Supports HQ HRP and Regional Management with field statistics and progress made on each pillar of the delegations’ roadmaps;</li>
<li>Follows-up closely with HRMs to deliver on People roadmap objectives tailored to each delegation, aligning them with regional priorities ;</li>
<li>Develops, monitors and is accountable for the People elements in the Regional Hub</li>
<li>Represents the People Division in Regional meetings (whenever needed), People Field regional or global meetings, etc;</li>
<li>Supports the Region on individual cases of Senior Managers in the field (HoDs, Heads of Support etc.) to avoid conflicts of interests with HRMs (recruitment, performance issues etc.);</li>
<li>Represents the employer in engagements with regional staff representatives and provides solutions to the regional management.</li>
</ul>
<p><strong>Represents the field, ensuring People global initiatives, processes, tools and strategies are fit for purpose and adequately deployed to the field </strong></p>
<ul>
<li>Understands thoroughly the organizational culture, the operational region but also each delegation, and adapts the communications and implementation of People strategies and initiatives accordingly;</li>
<li>Is an active member of the virtual HR team made of the regional HR Partners and regional HR Specialists (Reward, LRU, Employer Branding & Communication,Staff-Health, Framework & Compliance, Integrity) aiming to support HRMs in their work and ensuring a coordinated response to all types of situations including crisis mechanism response;</li>
<li>Ensures the implementation of global initiatives, processes and tools at the delegation’s level by maintaining a fit for purpose approach;</li>
<li>Participates actively in the maintenance and development of HR processes, policies and tools, feeding upward insights from the field to ensure that the changes proposed are relevant and sustainable for the field;</li>
<li>Communicates timely relevant HR information to HRMs, ensuring they are aware, informed, prepared and equipped prior to any HR related changes;</li>
<li>Raise awareness about HR trends that affect the regional operations;</li>
<li>Is the lead focal point for one or more transversal thematic areas, ensuring that the People Division prioritizes and integrates field knowledge and operational realities into its contributions;</li>
<li>Contributes to the improvement of People services at the Regional Hub level;</li>
<li>The Field HRP serves as a strategic bridge between the field and HQ, ensuring that institutional initiatives are effectively aligned with field priorities and operational requirements.</li>
</ul>
<p><strong>Provides expert guidance and advice on people strategy, policies and processes to the HR Managers in the field </strong></p>
<ul>
<li>Ensure seamless and efficient HR delivery by acting as a People function expert along with providing strategic guidance, technical expertise, and operational support to HRMs in the field, ensuring alignment with People policies, processes, and compliance standards ;</li>
<li>Extends timely support to HRMs of the Region with detailed guidance on the issues and concerns raised;</li>
<li>Provides continuous coaching, accompaniment and advisory support to HRMs, ensuring effective application of HR tools, policies, and people management practices;</li>
<li>The Field HR Partner in the field will also act as backup and or replacement of the HQ HR Partner on specific topics or files and of other region’s or sub-region’s HR Partners;</li>
<li>Coordinates and supports HRMs in technical trainings and also facilitates regional trainings / workshops;</li>
<li>Analyzes and improves the coherence and pertinence of the HR setups evolution in the region;</li>
<li>Conducts regular visits to the field to ensure Delegations are compliant with HR standards and that support provided by HQ to the field is fit for purpose;</li>
<li>Provides guidance on HR tools, dashboards and TeamSpace to the delegation HR Managers;</li>
<li>In close coordination with the HQ HR Partner, provides support on complex issues that HR Managers have difficulties to address;</li>
<li>Acts as a focal point to advice on matters related to HRSpace, ICRC intranet structure, HR Dashboards and all HR TeamSpaces libraries and thus able to rapidly access information and provide quality HR services;</li>
<li>Onboards new HRM’s in their roles, accompanying them in their understanding of the People ecosystem (People transformation, People strategy, delegation’s roadmap, regional strategy,);</li>
<li>Interacts with the Operations Coordinators of their respective delegations to align with operational priorities;</li>
<li>Provides support to HR Managers and Heads of Delegations in complex files including, but not limited to, disciplinary processes of mobile or senior staff.</li>
</ul>
<p><strong>HR Focal point within the region for providing resources to staff members while consulting, listening and responding to staff members</strong></p>
<ul>
<li>Facilitates, measures and improves the quality of management and teamwork;</li>
<li>Promotes inclusive and diverse workforce and environment ;</li>
<li>Promotes a healthy work/life balance;</li>
<li>Assesses performance and potential of HRMs during Talent Reviews and on an ongoing basis and co-designs and manages HRMs’ development plans and PIP’s when required;</li>
<li>Is a key contributor to HRMs’ and HR teams’ capacity building and to the HRMs’ annual PMD cycle;</li>
<li>Represents staff members’ needs while addressing management concerns related to employee relations matters escalated by HRMs in the field.Is available and approachable for HRMs in the field and for the operational regional management;</li>
<li>Provides HRMs in the field with the resources they need to commit themselves meeting objectives;Ensures fair, ethical, and equitable HR processes and practices.</li>
</ul>
<p><strong>Provide temporary direct HR support to ICRC Delegations: </strong></p>
<ul>
<li>Upon specific request, temporarily assume functions and directly implement HR tasks in a given context due to a critical staffing gap in the set-up of the concerned ICRC Delegation / Mission (6 weeks to 3 months)</li>
<li>Upon specific request, participate in rapid deployments under SURGE to support the ICRC’s crisis / emergencies in the region (6 weeks to 3 months)</li>
</ul>
<p><strong><u>ADDITIONAL DUTIES </u></strong></p>
<ul>
<li>Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, mitigating legal risks and ensuring regulatory compliance, and partners with the legal department as needed/required;</li>
<li>Ensures the follow-up of all messages and correspondence related to the work, in relation with the concerned interlocutors and/or departments</li>
<li>Contribute to the definition of the People Field Unit’s objectives;</li>
<li>Supports and advises HRP colleagues when needed as well as shares good practices;</li>
<li>Represents the ICRC in an appropriate manner during meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image;</li>
<li>Takes responsibility for own professional learning and development;</li>
<li>Travels regularly, up to 30% - 40%;</li>
<li>May be required/requested to perform additional duties not listed above.</li>
</ul>
<p><strong><u>PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED</u></strong></p>
<ul>
<li>Advanced university degree with specialization in HR or equivalent.</li>
<li>Specialized training in project management and change management.</li>
<li>Fluent command of English and French.</li>
<li>Computer proficiency.</li>
<li>Typically, 12-15 years’ overall professional experience.</li>
<li>Strong academic background, with at least 10 years’ experience as an HR country manager in a similar large global organization.</li>
<li>Training or experience in HR partnership, personal development, labor law, conflict management and knowledge assessment tools.</li>
<li>At least 10 years’ experience in staff management.</li>
</ul>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: 29<sup>th</sup> October 2026, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before 29<sup>th</sup> October midnight.</li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a cover letter and resume in English will be considered.</li>
<li>The salary range is between 3,969 – 4,586 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants.</strong> However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<p><strong>We encourage applications from people with disabilities.</strong> We are committed to providing an inclusive and accessible recruitment process and to creating a workplace where everyone can contribute and thrive.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>As a valued employee of the British Council, you already help us deliver our mission to support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For over 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></p><br><br><p><span><span>You are part of our organisation in over 200 countries and territories and where we are on the ground in more than 100 countries.</span></span></p><br><br><p><span><strong><span><span>We connect. We inspire.</span></span></strong></span></p><br><br><p><strong><u>Role purpose:</u></strong></p><br><br><p>The Head of English and School Education will support the development and delivery of a strategic portfolio of partnerships, programmes, and contracts across mixed funding streams and business models. They will ensure an overall balance of impact and financial sustainability, deliver country outcomes, and support the Country Director to ensure that benefit is achieved in country and for the UK and is suitably communicated.</p><br><br><p>The role holder with lead the English and School Education (ESE) portfolio of School Systems, Empowerment, and English Connects. They will lead contracts and programmes in-country, providing technical sector expertise, overseeing business development, and delivering quality, compliant implementation of programmes and contracts.</p><br><br><p>The role holder will share knowledge, expertise, and best practice from the country with the global ESE teams and externally.</p><br><br><p><strong><u>Role Accountabilities:</u></strong></p><br><br><p><span>This role is responsible for leading the English and School Education business in a country by turning the British Council’s global strategy into local action plans that deliver both impact and financial success. The person works closely with local and global leaders to analyse market trends, performance data, and opportunities, then develops annual business plans, sets targets, monitors progress, and takes corrective action when needed. They also ensure projects create meaningful benefits through partnerships and contribute to our wider strategic objectives.</span></p><br><br><p><span>A key part of the role is providing strong leadership to the team. This includes setting a clear vision, developing staff capabilities, managing performance, and creating an inclusive, diverse, and supportive working environment. The role also involves building relationships with governments, educational institutions, partners, and other stakeholders to identify opportunities, strengthen the British Council’s reputation, and support long-term growth.</span></p><br><br><p><span>Where appropriate and in line with the Cultural Engagement integrated income plan, the individual leads business development activities such as reviewing and approving proposals, making investment and contracting decisions, negotiating partnerships, and ensuring opportunities align with overall strategic goals. They oversee market research, competitor analysis, monitoring and evaluation processes, and use insights to improve programmes and business performance. They also represent the British Council in external forums, provide expert advice, and help influence education policies and practices.</span></p><br><br><p><span>Additionally, the role is accountable for financial and commercial performance, including reporting on income, expenditure, results, and impact against targets. A strong commitment to equality, diversity, inclusion, and anti-racism is essential, ensuring all colleagues feel valued, supported, and treated fairly while promoting a positive workplace culture.</span></p><br><br><br><p><strong>Role specific knowledge and experience</strong></p><br><br><p><strong>Essentials</strong></p><br><br><ul><li>University degree or equivalent in a relevant subject or discipline</li><li><span>Experience in a leadership role which involves oversight and accountability for leading and/or developing and delivering capacity building education programmes</span></li></ul><ul><li><span>Proven track record and strong experience in designing and managing English language-focused education programmes in the country where this role is based which deliver outcomes for all boys and girls </span></li><li><span>Experience of leading proposals/bids for international development education programmes which deliver results in partnership with national / federal Ministries of Education.</span></li><li><span>Good evidence of designing and implementing stakeholder engagement strategies and stakeholder management of diverse groups of stakeholders (including multilateral agencies, donors, government officials, partners, academics)</span></li><li><span>Established credibility in the field of English language </span><span>education including evidence of thought leadership within the sector</span></li></ul><br><p><strong><span>Desirables </span></strong></p><br><br><ul><li>Demonstrable understanding of broader education policies and issues as relevant to the country context</li><li>Able to plan and manage dissemination of global thought leadership outputs, such as publications</li><li>Experience of designing and leading teacher education projects, including online</li></ul><br><p><strong>Important Information</strong></p><br><br><ul><li>British Council Pay Band: 8</li><li>Department: Cultural Engagement</li><li>Contract type: Two year fixed term contract renewable upon agreement </li><li>Working location: Jordan</li><li>Proof of Identity requirements/right to work in country: Candidates should ensure they have the legal right to live and work in the country where the role is based. Visa sponsorship and relocation assistance are not provided. </li><li><strong><span>Closing Date: 27 September 2026 (23.59 IST)</span></strong></li></ul><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><strong><span><span>Equality, Diversity and Inclusion Statement</span></span></strong></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><strong><span><span>Safeguarding Statement</span></span></strong></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>
<table border="0" cellpadding="0" cellspacing="0" width="678">
<tbody>
<tr>
<td colspan="2" >
<p><strong>JOB TITLE: Field Officer/ Early learning center </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>LOCATION: </strong>camps – Za’atari & Azraq / Jordan</p>
<p>Working hours: Full time</p>
</td>
<td >
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>CHILD SAFEGUARDING: </strong>Level 3 – the responsibilities of the post require daily contact with children or young people.</p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>ROLE PURPOSE: </strong>The officer will be responsible for management of the early learning center including staff and contact to the parents with children 3 – 4 years enrolled in the kindergarten in Za’tri Camp, Azraq camp</p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>SCOPE OF ROLE: </strong></p>
<p><strong>Reports to: ELC’s project manager</strong></p>
<p><strong>CStaff directly reporting to this post: </strong>8 Jordanian kindergarten teachers and approx. 12 – 20 assistants or volunteer. </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p>
<p><strong>Support the delivery of effective management of a center for 350-450 children by:</strong></p>
<ul>
<li>Field officer for early learning center which rungs 5 day a week in 2 shift, one in the morning 9:00 – 11:30 and one shift 12:00 – 2:30 from Sunday through Thursday.</li>
<li>Line-supervisor for the staff whom at the center: teachers, parents program facilitators and Syrian volunteers</li>
<li>Responsible for insuring best practice of children’s enrolment, and attendance records.</li>
<li>Follow up on the weekly Reporting in writing on the progress of the running of the Early learning center.</li>
<li>Secure that the activities are in accordance with the SCJ activities and plans.</li>
<li>Ensure a safe and child-friendly atmosphere within the center.</li>
<li>Ensure that the child Safe Grading is implemented in the center</li>
<li>Ensure a variety of structured games and activities for the children in the center.</li>
<li>Establish a rotation system to promote the sharing of equipment and games between classes.</li>
<li>Be a positive role model and demonstrate conflict-solving behaviors.</li>
<li>Ensure that all games and equipment are accounted and stored securely at the end of the day.</li>
<li>Follow up on the parent/teacher committees, and conduct regularly meetings with the committees including minutes taking in order to identify issues or problems for groups or specific children in the center.</li>
<li>Screen for and monitor protection issues in the center and coordinate with child protection team for case referring.</li>
<li>Working with PDQ staff in coordination in order to ensure the quality of the programme activities.</li>
<li>Documenting in a timely manner, all progress challenges, and learning for future implementation</li>
<li>Plan and initiate procurement for the center based on the needs.</li>
<li>prepare the work plans for the center, reports and other project or management materials.</li>
<li>Write Safety and Security Reports and keeping the incident database updated in cooperation with Safety and security team if needed.</li>
<li>Keep posted the project manager and all centre’s Staff in the Field from time to time of changing safety and security situation all over country and camp (incidents). .</li>
<li>Report and follow-up an incident when it is being reported with providing support to effected staff members.</li>
<li>Participate in Representing Save the Children in relevant coordination mechanisms in Camps</li>
<li>Coordination with Support departments.</li>
<li>Conduct non-systematic activities and integrate parents into activities.</li>
<li>Oversee all matters related to deliveries to children inside or outside center .</li>
<li>Update and development of the existing programm at the center in coordination with project manager.</li>
<li>Identify the problems and difficulties that may face at the centre in coordination with project manager.</li>
<li>Other detailed tasks fall within the scope of the work.</li>
<li>Provide the team technical support with all their needs to ensure the quality of work.</li>
<li>Carry out the functions of planning and follow-up, monitoring and evaluation.</li>
<li>Prepare and manage training programs to develop the capacities of the beneficiaries of the project by identifying needs in coordination with project manager.</li>
<li>Produce progress reports, and any update on achievements, and challenges faced .</li>
</ul>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p ><strong>SKILLS AND BEHAVIOURS (Our Values in Practice)</strong></p>
<p ><strong>Accountability:</strong></p>
<ul>
<li>Takes responsibility for decision-making and efficient resource management, and holds the kindergarten staff accountable for delivery of their responsibilities by delegating effectively, affording staff professional autonomy, providing the necessary development to improve performance, and applying appropriate consequences when results are not achieved;</li>
<li><strong>Creates a managerial environment in order to enable and maintain Save the Children culture of child safeguarding, </strong>achieving results together with children and role modelling Save the Children values.</li>
</ul>
<p><strong>Ambition:</strong></p>
<ul>
<li>Sets ambitious and challenging goals for self and the kindergarten staff, takes responsibility for own personal development, and encourages the staff to do the same;</li>
<li>Engages and motivates kindergarten staff including ( KG head teachers, Jordanian teachers, Syrian teachers assistants, and guards, and keep the team work spirit</li>
<li>Secure and protect children in a safe learning environment</li>
</ul>
<p ><strong>Collaboration:</strong></p>
<ul>
<li>Builds and maintains effective relationships with team, colleagues, members, donors and partners;</li>
<li>Values diversity as a source of competitive strength;</li>
<li>Approachable, diplomatic, and supportive, with well-developed listening skills.</li>
</ul>
<p><strong>Creativity:</strong></p>
<ul>
<li>Develops and encourages new and innovative solutions both on a personal level and by building and leading teams willing to take disciplined risks.</li>
</ul>
<p><strong>Integrity:</strong></p>
<ul>
<li>Honesty, openness, and transparency;</li>
<li>A strong commitment to Save the Children’s vision of a world in which every child attains the right to survival, protection, development, and participation.</li>
</ul>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>QUALIFICATIONS AND EXPERIENCE</strong></p>
<p><strong>Essential: </strong></p>
<ul>
<li>Requires a pre-school teacher degree or related field.</li>
<li>Substantial experience as a pre-school teacher, as manager of a kindergarten or equivalent and Training, facilitation and coaching skills</li>
<li>Excellent communication and co-operation skills.</li>
<li>good written and spoken English and Arabic skills.</li>
<li>Good computer skills.</li>
<li>Ability to work under pressure, multi-task and meet deadlines.</li>
<li>Ability to work effectively as lead for a team.</li>
<li>Ability and willingness to travel from Amman to camps.</li>
</ul>
<p><strong>Desirable:</strong></p>
<ul>
<li>At Least two years’ experience as manager of a preschool, kindergarten, elementary. </li>
<li>Very good knowledge of safe environment and safety places for children.</li>
</ul>
<p><strong >** Qualified Males and Females are welcome to apply.</strong></p>
</td>
</tr>
</tbody>
</table>
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for a Fleet New Technology Adviser at the <strong>Logistics Sup</strong><strong>port Center </strong><strong>in Amman, Jordan.</strong></p>
<p>The Fleet Technology Adviser guides fleet technical staff worldwide towards achieving a high level of maintenance and service standards and is the know-how leader for ICRC delegations on new transportation technologies.</p>
<p><strong><u>RELATIONSHIPS </u></strong></p>
<ul>
<li>Internally, interacts with Logistics Country managers, Finance and administration managers and Vehicle Fleet managers, workshop managers and mechanics in the delegations</li>
<li>Externally, interacts with manufacturers, technical and driving training centres, local authorities and their energy departments.</li>
</ul>
<p><strong><u>GENERAL DUTIES</u></strong></p>
<ul>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li>
<li>Understands and adheres to the ICRC Code of Conduct and Procurement Code of Ethics</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li>
<li>Respects and observes staff regulations and security rules at all times.</li>
<li>Represents the ICRC in a professional manner at all times.</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary</li>
<li>Advocate for a sustainable solution when possible and working in close contact with the GVA sustainability team.</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<p><strong>Technical support</strong></p>
<ul>
<li>Supports users by proposing technical solutions and providing the necessary training.</li>
<li>Centralize all the technical requests and liaise with the delegations to solve the issues.</li>
<li>Organize or upon request field visits,</li>
<li>Communicate with vehicle manufacturers' technical hubs for technical support when required.</li>
<li>Ensure that ICRC technicians have access to all specialized tools and manufacturer technical websites.</li>
<li>Create technical notes or repair manuals related to technical issues and share them worldwide.</li>
<li>Liaise with the delegations using Renault Trucks and proposes & organizes preventive or curative visits with the Renault Diagnostic Tool.</li>
<li>Advises technicians worldwide on troubleshooting and repairing both complex electrical and mechanical problems.</li>
<li>Provides the LOG Fleet/GVA & his Fleet New Technology colleague in Amman with the latest technical manuals needed in the field.</li>
</ul>
<p><strong>Technical Training</strong></p>
<ul>
<li>Organize or outsource Renault truck trainings globally and upon request,</li>
<li>Organize or outsource other manufacturer technical trainings for AFENG region (Truck, boat, lifting equipment etc.)</li>
<li>Organize or outsource trainings of the AFENG mechanics on new technologies (electric/hybrid vehicles).</li>
<li>Act as global administrator for ELECTUDE e-learning. Monitor and support trainees. Update frequently Vehicle fleet managers trainees’ evolution.</li>
</ul>
<p><strong>Driving and operation Training</strong></p>
<ul>
<li>Organize or outsource Truck defensive/off-road, Lifting equipment operation and boat handling trainings</li>
<li>Set and monitor ICRC standards minimum requirement for in-house and outsourced trainings,</li>
<li>Acts as global administrator for Truck defensive/off-road, Lifting equipment operation and boat handling trainings. Register trainings and monitor certification</li>
</ul>
<p><strong>Diagnostic Tools</strong></p>
<ul>
<li>Keep the AFENG diagnostic tools inventory list up to date and makes sure all the diagnostic tools are registered, in working condition and updated properly.</li>
<li>Organize or outsource trainings for mechanics on all the diagnostic tools available in AFENG region and supervises their use.</li>
<li>Liaise and guide the delegations in the choice of purchase of diagnostics or specialized tools.</li>
</ul>
<p><strong>New technologies</strong></p>
<ul>
<li>Follows up the latest technologies in relation to vehicle fleet needs worldwide</li>
<li>Proposes processes and structural changes related to vehicle service when required.</li>
<li>Assume and organize implementing fleet environmental solutions and future vehicle innovations. (i.e. Hybrid / electric / solar).</li>
</ul>
<p><strong><u>ADDITIONAL DUTIES</u></strong></p>
<ul>
<li>Follows up on all work-related messages and correspondence with the relevant contacts and departments</li>
<li>Is aware of the delegation’s objectives and has a good knowledge of the Movement and other contacts relevant to the position</li>
<li>Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image</li>
<li>Takes responsibility for their own professional learning and development</li>
<li>The employee may be asked to perform duties and tasks not covered in this job description as well as to provide support to other departments when necessary</li>
</ul>
<ol >
<li><strong>Reporting</strong></li>
</ol>
<p>Writes visit reports after each support mission.</p>
<p>After each training, writes summary report with feedback and recommendations.</p>
<p>Provides contributions to technical reports when required.</p>
<ol >
<li value="2"><strong>Administration – Finance</strong></li>
</ol>
<p>Knows, applies and complies with all the administrative procedures linked to his work (financial procedures, time reporting, budget follow up …etc)</p>
<p>Keeps training files up to date at all times</p>
<ol >
<li value="3"><strong>Information</strong></li>
</ol>
<p>Informs his supervisor about dysfunctions in the daily work and report anything abnormal referring to a delegation to the RVFM / AM Fleet support technical manager</p>
<p>Has a proactive approach and participates to a constructive dialogue with the delegations (shares propositions, difficulties, experiences, constraints).</p>
<p><strong><u>PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED</u></strong></p>
<ul>
<li>Relevant Degree from a recognized university,</li>
<li>Mechanical and electrical engineering degree in industrial vehicle technology,</li>
<li>Minimum experience of 5 years as Industrial vehicle mechatronic, Lifting equipment and boats experience as an asset,</li>
<li>Experience in an international organization or NGO is an asset</li>
<li>Excellent command of written and spoken English <strong>(Knowledge of French is an asset),</strong></li>
<li>Advanced computer skills (Word, Excel, Power Point), with experience in asset management ERPs</li>
<li>Certificate of good conduct,</li>
<li>Valid truck driving license mandatory, forklift and/or boat certification is an asset,</li>
<li>Precise, rigorous with high sense of confidentiality and integrity,</li>
<li>Strong negotiation and communication skills,</li>
<li>High organizational and analytical skills,</li>
<li>Able to work efficiently under pressure with minimum supervision,</li>
<li>Independent with sense of responsibility and initiative,</li>
<li>Strong team leadership skills and supervision experience is an asset,</li>
<li>Able to develop and sustain a network of key contacts.</li>
<li>Expected to travel regularity in various countries</li>
</ul>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: 12<sup>th</sup> October 2026, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before 12<sup>th</sup> October midnight.</li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a cover letter and resume in English will be considered.</li>
<li>The salary range is between 1,725 – 2,041 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants.</strong> However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<p><strong>We encourage applications from people with disabilities.</strong> We are committed to providing an inclusive and accessible recruitment process and to creating a workplace where everyone can contribute and thrive.</p>
<p><strong>Job Description</strong></p>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="576">
<tbody>
<tr>
<td >
<p ><strong>Position:</strong></p>
</td>
<td >
<p >Director of Finance and Administration</p>
</td>
</tr>
<tr>
<td >
<p ><strong>Type of Contract:</strong></p>
</td>
<td >
<p >Full-time, fixed term contract</p>
</td>
</tr>
<tr>
<td >
<p ><strong>Project: </strong></p>
</td>
<td >
<p >Youth Grow Activity</p>
</td>
</tr>
<tr>
<td >
<p ><strong>Reports to:</strong></p>
</td>
<td >
<p >Chief of Party</p>
</td>
</tr>
<tr>
<td >
<p ><strong>Location:</strong></p>
</td>
<td >
<p >Amman, Jordan</p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p><strong>About Youth Grow Activity </strong></p>
<p>Launched in 2023, Youth Grow Activity (YGA) is a five-year US Government (USG)-funded initiative that aims to transform the economic trajectory of Jordan’s youth while strengthening resilient, opportunity-rich local systems to promote long-term stability and security. YGA reflects a growing strategic consensus: youth economic empowerment is no longer just a development objective; it is a tool for socioeconomic prosperity. YGA tackles the root causes of economic exclusion and youth unemployment—key drivers of social unrest, destabilized vulnerable communities, and brain drain and migration. By aligning local and national economic opportunities with shared regional and global strategic interests, YGA leverages economic empowerment as a force to foster resilient partnerships that help co-create future-ready systems.</p>
<p> </p>
<p><strong>About Q2IMPACT (QED Group, LLC DBA Q2 Impact) </strong></p>
<p>Q2IMPACT, a QED Group company, brings over 25 years of expertise in data-driven, impact-focused solutions at the intersection of development, diplomacy, and defense. Rooted in this dynamic history, Q2IMPACT leverages cutting-edge technology, data-driven insight, and strategic expertise to tackle today’s most pressing challenges. Evolving with global priorities, Q2IMPACT blends its rich legacy in Monitoring, Evaluation, and Learning (MEL), Collaboration, Learning, and Adaptation (CLA); data analytics; systems strengthening; and adaptive programming with a renewed focus on strategic relevance, economic growth, and national security. Launched in 2023, Youth Grow Activity (YGA) is a U.S. Government-funded initiative working with national partners in Jordan to help youth build practical skills and connect to income opportunities, leading to stable communities in Jordan by supporting lawful work, productive routines, and positive engagement for youth themselves. The primary beneficiaries of YGA are youth aged 10 to 29. Additionally, YGA engages with key stakeholders including MOY, MODEE, CPF and AQACA, JREEF as well as private sector stakeholders. YGA activities are being implemented across all 12 governorates (Mafraq, Irbid, Ajloun, Jerash, Balqa, Amman, Zarqa, Madaba, Karak, Tafilah, Ma’an, Aqaba). YGA delivers structured upskilling programs, income-generating opportunities, and positive engagement through MOY centers and other national institutions. All of YGA's programs and activities are designed in alignment with Jordan's EMV and built to prepare a youth workforce capable of contributing to national priority sectors, including the National Conveyor Project and Jordan's growing digital economy.</p>
<p> </p>
<p><strong>Position Summary and Purpose</strong></p>
<p>Q2IMPACT is seeking a Director of Finance and Administration (DFA) for YGA. The role involves cooperative agreement budgeting, expense monitoring, financial reporting, adherence to donor guidelines, and compliance with USG regulations. The DFA also ensures conformity with local laws, oversees audits, and manages budget projections and forecasts. This position is critical for the timely preparation and submission of financial reports, operational and procurement management, and safeguarding the organization’s financial sustainability.</p>
<p>The DFA is a senior leadership role central to YGA’s success, and reports to the YGA Chief of Party. This position ensures the project’s financial integrity, operational efficiency, and regulatory compliance while fostering strategic decision-making and promoting excellence in operational, administrative, and human resource functions. The role currently oversees a team of four key professionals: a) Accountant b) Senior Grants & Subcontracting Lead, c) HR Officer, and d) Office Driver, ensuring effective collaboration, performance, and alignment with project goals. The DFA also leads coordination with YGA technical leads for timely planning of procurements and budget projections.</p>
<p>The role collaborates closely with home office, including the YGA Project Director, Director of Finance & HR, and Finance Department. Additionally, this role regularly interfaces with financial teams of YGA stakeholder partners and service providers for timely coordination of joint procurements.</p>
<p><br>
<strong>Primary Responsibilities</strong></p>
<ul>
<li><strong>Daily Financial Management</strong>
<ul >
<li>Oversee the day-to-day field office financial management, accounting, and operations.</li>
<li>Maintains and manages field office accounts, in coordination with Q2IMPACT home office.</li>
<li>Reviews vouchers and payment requests, including proper backup documentation, to ensure compliance with Q2IMPACT policies and procedures and USG rules and regulations.</li>
<li>Ensures timely payments to staff, consultants, and vendors.</li>
<li>Calculates and issues payroll; calculates and submits payroll taxes to the proper Jordanian authorities.</li>
<li>Maintains and oversees internal controls with direction from the home office Director of Finance and HR.</li>
<li>Manages treasury functions, including daily supervision of cash position, accounts, and petty cash.</li>
<li>Manages the field office financial filing system, both paper and electronic, in coordination with Q2IMPACT guidelines.</li>
</ul>
</li>
<li><strong>Budget Monitoring, Projections, and Financial Planning</strong>
<ul >
<li>Leads the development and regular updating of project budget projections, working closely with technical leads to obtain timely, accurate activity forecasts and spending assumptions.</li>
<li>Proactively identifies and resolves issues affecting forecast accuracy, including delays in technical input, changing implementation timelines, or gaps between planned activities and available budget.</li>
<li>Communicates projection updates, risks, and recommended adjustments to Q2IMPACT home office to support timely decision-making and effective financial management.</li>
<li>Prepares estimates of monthly cash requirements and submits them to Q2IMPACT’s Project Management.</li>
</ul>
</li>
<li><strong>Audit and Financial Reporting</strong>
<ul >
<li>Maintains complete, accurate, and timely financial records in compliance with USG and Q2IMPACT policies and procedures; prepares and submits monthly financial reports to Q2IMPACT home office promptly, as directed.</li>
<li>Prepares monthly, quarterly, annual, and ad hoc financial reports to USAID, including accruals, expenditures, and related reporting.</li>
<li>Coordinates with Q2IMPACT’s local legal and accounting advisors and serves as the liaison between local external auditing authorities and Q2 Impact headquarters.</li>
</ul>
</li>
<li><strong>Operational Coordination</strong>
<ul >
<li>Helps design and implement policies and procedures for achieving project efficiencies.</li>
<li>Supervises financial, operational, and administrative staff, as required.</li>
<li>Oversees procurement and inventory management of project supplies, services, and other items in accordance with USG rules and regulations.</li>
<li>Conducts organizational capacity assessments for sub-awardees and partners and develops partner capacity-building plans covering financial management systems, procurement processes, human resource management, social security, tax procedures, and related areas.</li>
<li>Leads the delivery of capacity-building activities to partners and coordinates with the MEAL Lead to identify and measure indicators that capture improvement.</li>
<li>Oversees smooth project closeout in compliance with contract terms and USG regulations.</li>
</ul>
</li>
</ul>
<p> </p>
<p><strong>Skills</strong></p>
<ul>
<li>Proven ability to lead and mentor multidisciplinary teams in dynamic environments.</li>
<li>Strong organizational and decision-making skills to manage complex financial and administrative operations.</li>
<li>Sound judgment, able to troubleshoot problems and develop creative solutions while identifying issues that need to be escalated.</li>
<li>Ability to influence and pull through key financial data and metrics to ensure accuracy of projections and meeting monthly revenue targets. </li>
<li>Expertise in financial analysis, risk assessment, and strategic planning.</li>
<li>Ability to synthesize data into actionable insights for senior leadership.</li>
<li>Operational, logistics, and procurement skills;</li>
<li>Ability to prioritize.</li>
<li>Superior organization skills and high accuracy, rigor, and attention to detail.</li>
<li>Strong teamwork and collaboration skills; ability to collaborate with colleagues and partners nationally and internationally.</li>
<li>Ability to adapt and work in a flexible, fluid, and evolving environment.</li>
<li>Proactive self-starter with the ability to independently multitask and prioritize.</li>
</ul>
<p> </p>
<p><br>
<strong>MINIMUM EDUCATION, EXPERIENCE, SKILLS & QUALIFICATIONS</strong></p>
<ul>
<li>Jordanian citizen.</li>
<li>Bachelor’s degree in Accounting, Business Administration, or related field or a Certified Public or Chartered Accounting qualification</li>
<li>A minimum of ten years of experience managing, in increasing roles of responsibility, finance, procurement, contracts management, operations, logistics, and/or human resource-related matters activities of similar dollar value;</li>
<li>Demonstrated supervisory experience.</li>
<li>Familiarity with USG financial reporting and compliance requirements; and</li>
<li>Experience managing donor-funded procurements and subcontracts/grants.</li>
<li>Excellent written and verbal communication skills in English required.</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
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