Ember Jobs in Jordan
170 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>TITLE: Head of New Business Development (HNBD)</strong><br> TEAM/PROGRAMME: PDQ<br> LOCATION: Damascus – Syria <br> GRADE: 4 International and 2 National<br> CONTRACT LENGTH: 12 months<br> CHILD SAFEGUARDING:<br> Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.<br> ROLE PURPOSE: <br> The post holder will be responsible for leading on New Business Development Process for Syria Country office including – 1) Support PDQD in assessment of the country, regional and global landscape and develop an ongoing plan for building strategic relationships and increasing funding with donors, implementing partners, and other stakeholders, 2) lead on gathering intelligence from strategic relationships, make data-driven decisions to prepare for a competitive proposal process; 3) Establish an effective, collaborative, and efficient proposal development process that ensures a compliant and competitive proposal is submitted and learning is captured and 4) Utilize NBD best practices and feed program intelligence and lessons back into Prepare phase through ongoing communication and program learning</p><br><p>The post holder will lead on developing high-quality concept notes and proposals, with the NBD Managers and with support of the Programme Development and Quality (PDQ) team/Technical Advisers, Program Operations team and the Finance team, for major institutional donors, Corporate Foundations and Philanthropic donors as well as other governmental and other non-traditional. The HNDB with support from PDQD will lead on developing donor engagement plan in line with country strategic plan ambitions and facilitate structured donor engagement, intelligence gathering, donor scoping, track and identify donor opportunities, coordinate and write proposals for large, competitive funding opportunities. The position requires innovative thinking and creativity to package our programme strategies in ways that attract the right donor support and grow our portfolio strategically and sustainably. </p><br><p>SCOPE OF ROLE: <br> Reports to: PDQ Director<br> Key working relationships: Technical Advisors, Program Operations team, Heads of Offices, Awards, Finance, Members and Global team<br> People Management: 2 NDB managers <br> Budget Responsibilities: N/A<br> KEY AREAS OF RESPONSIBILITY:</p><br><p>Strategic Focus:</p><br><p>•In alignment with the Country Strategic Plan (CSP) , develop and utilize a comprehensive funding strategy that links local, regional, and global knowledge, priorities, and breakthroughs to the relevant donor landscape. <br> •Along with SC Member offices actively track upcoming opportunities while linking them to Country strategy and SC's Breakthroughs, positioning efforts, resource allocation, and broader portfolio planning.<br> •Manage both strategic and programmatic relationships with donors, implementing partners, and other relevant stakeholders to advance Save the Children’s reputation, drive strategies, create new opportunities, and push for funding in Country strategic priorities <br> •Ensure alignment with National Recovery Priorities of Syria</p><br><p>Proposal Development<br> •Lead the development of high-value or complex proposals or bids, building on global, regional and national expertise, and ensuring the highest quality product including localization commitments with equitable budget planning.<br> •Take primary responsibility for the drafting of high-quality concept notes and funding proposals (including log frames and budgets) for a variety of donors, from major institutional donors, corporate organisations, trusts, and private donors, among others. <br> •With the support of TAs, context Analyst and Operations Team develop and draft all narrative sections of proposal documents and/or concept notes.<br> •Identify opportunities to incorporate children’s inputs into proposal development with support from Child Participation experts in SCI<br> •Track up-coming funding opportunities, donor engagement and proposal development process <br> •Maintain robust Pipeline tracker and providing regular analysis to the SMT on the status of the funding portfolio and key trends to monitor. <br> •Serve as lead writer for high-value competitive bids <br> •Drive interdepartmental coordination for project design with PDQ, Advocacy, Programme Operations (for field team inputs, logistics requirements, costings, etc.), Security, Logistics, Finance, and HR (for staffing requirements). <br> •Ensure full internal and member review and sign off as per the proposal development process.<br> •For all assigned opportunities and proposals ensure all documents required by the donor are well written and logically structured<br> •For all assigned proposals ensures language is in line with donor priorities and understanding of specific sectors<br> •Liaise with all Field Offices/ National Partners to ensure they are engaged in the proposal development process and consulted for feasibility of final planned Program Activities and sign off on final proposals<br> •With the support of TA’s, MEAL Team and Operations Team develop and finalise the necessary supporting documents from the proposal including logframe and workplan.<br> •Will be responsible to ensure that all documents sent to SMT for signoff are copy edited.</p><br><p>New Business Development/Stakeholder Engagement:</p><br><p>•Participate in key Member and donor meetings and pro-actively seek donor intelligence on prospective new opportunities or partnership. <br> •Cultivate business relationships with external stakeholders and potential partners for large scale or strategic funding opportunities, either as a prime or sub-recipient in joint ventures. <br> •Search for strategic (and innovative)new partnerships with actors in the Syrian context (UN Agencies, NGOs. INGOs, State Actors, Research etc), and ensure that Save the Children maximizes its opportunity to showcase and replicate the Theory of Change. <br> •Refresh Donor Landscape Studies on an appropriate frequency <br> •Ensure a system is in place to monitor progress toward targets set out in the Strategy <br> •Work with PDQ team to develop generic concept notes for thematic areas and cross-sectoral integration. <br> •Work with Members to explore the potential for private sector partnerships and other innovative ways to fundraise </p><br><p>General<br> •Demonstrate compliance and leadership with Save the Children policies and practice with respect to child safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</p><br><p><br> QUALIFICATIONS<br> Experience of supporting resource mobilisation and new business development in humanitarian and development programme settings, in particular writing of new grant submissions (proposal and/or concept notes)</p><br><p>Essential: <br> •At least 5-7 years of demonstrated experience leading on new business development and fundraising in NGOs<br> •Bachelor’s Degree in a relevant subject (Humanitarian, Human rights, Development) with relevant field experience<br> •English language proficiency<br> •Excellent coordination and interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels <br> •Excellent representation, presentation, Analytical and communication skills – <br> •Experience in coordinating development of large-scale or strategic proposals, including the development of multi-million-dollar project budgets. <br> •Experience with US and UK government programming, SIDA, DANIDA, ECHO, BMZ amongst others including compliance requirements<br> •Ability to present complex information in a succinct and compelling manner including proficiency in MS office tools<br> •Previous experience of project management and project cycle management, including project design, implementation and evaluation<br> •Good understanding of donor compliance and reporting mechanisms and requirements<br> •Good understanding of monitoring and evaluation mechanisms.<br> •Ability to work well under pressure and work to deadlines<br> •Experience of and commitment to working through systems of community participation and accountability<br> •Politically and culturally sensitive with qualities of patience, tact and diplomacy<br> •The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances.<br> •Commitment to the aims and principles of Save the Children.</p><br><p>Desirable</p><br><p>•Experience or understanding of the Syrian Context <br> •Arabic Language Skills<br> •Experience working for Save the Children and working across organisational structures</p><br><p>Additional job responsibilities</p><br><p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.<br> Equal Opportunities <br> The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br><p>Child Safeguarding:<br> We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br><p>Safeguarding our Staff:<br> The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy</p><br><p>Health and Safety<br> The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.<br> </p><br><br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until October, 2026</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
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<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
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<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></span></p>
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<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
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<p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p>
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<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to strengthen its operations and improve the quality and consistency of the service it provides to customers across Jordan.</span></p>
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<p class="x_MsoNormal" ><span >To support this effort, Mercy Corps, within the scope of Iqlaa, seeks to engage an individual Customer Support Consultant to develop clear, structured customer support guidelines for the marketplace. The guidelines will ensure that every customer interaction, whether through email, WhatsApp, or phone, is handled in a consistent, efficient, and high-quality manner, giving the support team a reliable reference they can follow for any situation they encounter.</span></p>
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<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing">https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing</a></span></p>
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<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Sunday 26 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (page 5) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
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<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
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<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
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<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p>
<p>Design, develop, and deliver onboarding programs, training sessions, and capability-building initiatives for consumer-facing teams.</p>
<p>Create practical training materials, facilitator guides, toolkits, and coaching resources aligned with business priorities and identified performance gaps.</p>
<p>Conduct field visits to assess team capabilities, identify development needs, and provide on-ground coaching and support.</p>
<p>Coach frontline employees, supervisors, and team leaders on communication skills, selling techniques, customer engagement, and service excellence.</p>
<p>Support the implementation of standard operating procedures (SOPs), execution standards, and best practices through effective learning interventions.</p>
<p>Partner with business stakeholders to understand capability requirements and translate business needs into impactful learning solutions.</p>
<p>Facilitate workshops, coaching sessions, and learning activities that improve employee knowledge, skills, and performance.</p>
<p>Monitor learning effectiveness through feedback, assessments, field observations, and performance insights to measure knowledge retention and behavior change.</p>
<p>Identify opportunities to enhance learning programs and continuously improve training approaches based on business needs.</p>
<p>Collaborate with cross-functional teams to support organizational capability development and key business initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p>
<p>Bachelor s degree in Business Administration, Marketing, Human Resources, Education, Psychology, Communications, or a related field.</p>
<p>4 6 years of experience in Learning & Development, capability development, sales training, field coaching, customer experience, retail operations, or a related discipline.</p>
<p>Proven experience in designing and delivering training programs, onboarding journeys, and coaching initiatives for frontline or consumer-facing teams.</p>
<p>Experience conducting needs assessments, identifying performance gaps, and developing targeted learning solutions.</p>
<p>Strong facilitation, communication, presentation, and stakeholder management skills.</p>
<p>Ability to develop engaging and practical learning materials that support business execution.</p>
<p>Comfortable working in the field and engaging directly with employees and leaders.</p>
<p>Experience in FMCG, retail, telecom, hospitality, banking, or other service-led industries is preferred.</p>
<p>Required Skills Communication</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration. Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, the following are considered first-tier candidates: Internal candidates Candidates from the following IOM Member States that are not represented among staff members in the Professional and higher categories: Antigua and Barbuda, Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Tonga, Tuvalu, Vanuatu. Second tier candidates include: All external candidates, except candidates from non-represented member states of IOM. Organizational Context and Scope Under the overall supervision of the Chief of Mission (CoM) and direct supervision of the Head of Programmes (HOP), and in close collaboration with the relevant units at the Country Office (CO), Regional Office and Headquarters (HQ), the Project Development and Reporting Officer will be responsible and accountable for supporting the coordination and facilitation of project development, donor and institutional reporting in the fields of migration management, emergency response, as well as assisting with liaison activities with counterparts in the government, United Nations (UN) agencies and other relevant stakeholders in line with IOM s regional and country strategies.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education</h2><p>Master s degree in International Relations, International Development, Political or Social Sciences, Migration Studies, Law, or a related field from an accredited academic institution with two years of relevant professional experience; or, University degree in the above fields with four years of relevant professional experience.</p><h2>Experience</h2><ul><li>Experience with Results Based Management approach and other strategic planning approaches;</li><li>Experience in supporting results-based project development and reporting, technical writing and editing, preferably in the international development/humanitarian sector; and,</li><li>Work experience in donor relations and grant management for specific donors of IOM s interest.</li></ul><h2>Skills</h2><ul><li>Good communication, writing and organizational skills; ability to prepare clear and concise reports;</li><li>Basic knowledge of monitoring and evaluation concepts, approaches and methodologies;</li><li>Confirmed experience in donor report writing in humanitarian and/or development settings;</li><li>Excellent analytical and planning skills; capacity to establish working relationships with governmental authorities, national and international institutions and Non-Governmental Organizations;</li><li>Capacity to supervise and train support staff; ability to work effectively and harmoniously with colleagues from varied cultures and professional background;</li><li>Ability to work with accuracy under constraints and pressure; high sense of confidentiality, initiative and good judgment;</li><li>Personal commitment, efficiency, flexibility, drive for results, creative thinking; and,</li><li>Good level of computer literacy, including database applications.</li></ul><h2>Languages</h2><p>For this position, fluency in English is required (oral and written). Working knowledge of Arabic and another official UN language (Chinese, French, Russian and Spanish) is an advantage. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><h2>Required Competencies</h2><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><h2>Values</h2><p>all IOM staff members must abide by and demonstrate these five values:</p><ul><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h2>Core Competencies behavioural indicators Level 2</h2><ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators Level 2</h2><ul><li>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li>Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.</li><li>Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.</li><li>Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li>Humility : Leads with humility and shows openness to acknowledging own shortcomings.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>SRD Center is seeking a qualified Digital Skills Master Trainer to design and deliver a practical, inclusive, and context-sensitive digital skills training programme for women activists in Jordan. The assignment will contribute to a wider programme supporting women s political participation and empowerment. The Master Trainer will be responsible for developing and delivering nine digital skills training workshops targeting selected women from diverse backgrounds, including women involved in community leadership, civil society, women s rights organizations, local initiatives, public advocacy, and civic or political participation. The training should strengthen participants ability to use digital tools safely, ethically, and effectively for communication, advocacy, networking, information management, civic engagement, public communication, and personal development. The programme should also support women activists in understanding and addressing digital-facilitated gender-based violence, online harassment, misinformation, privacy risks, and safe use of social media. The assignment requires the development of a modular Arabic-language curriculum, participatory training delivery, pre- and post-training assessments, participant satisfaction tools, and a separate report for each training workshop.</p><p><strong>Key Tasks and Responsibilities</strong></p><p>The Digital Skills Master Trainer will be expected to:</p><ul><li><strong>Curriculum and Materials Development</strong><ul><li>Develop a modular, Arabic-language digital skills curriculum tailored to women activists.</li><li>Prepare a facilitator guide, presentation slides, practical exercises, case studies, digital templates, and training handouts.</li><li>Develop pre- and post-training digital competency assessment tools.</li><li>Ensure all training materials are gender-responsive, rights-based, accessible, and relevant to women activists in Jordan.</li><li>Adapt training content to participants with different levels of digital literacy, access to technology, connectivity, literacy levels, age groups, and accessibility needs.</li></ul></li><li><strong>Training Delivery</strong><ul><li>Deliverdigital skills training workshops.</li><li>Use participatory adult-learning methods, including demonstrations, guided practice, group work, peer exchange, simulations, real-world assignments, and structured reflection.</li><li>Provide differentiated support to participants with lower baseline digital skills.</li><li>Create a safe, respectful, inclusive, and participatory learning environment.</li><li>Ensure training content links digital skills to women s leadership, advocacy, civic and political participation, organizational engagement, and safe public communication.</li></ul></li><li><strong>Assessment, Follow-up, and Reporting</strong><ul><li>Administer pre- and post-training digital competency assessments.</li><li>Administer participant satisfaction and feedback tools.</li><li>Analyze quantitative and qualitative results, including disaggregated findings.</li><li>Document workshop completion, participant feedback, challenges, adaptations, lessons learned, and recommendations.</li><li>Submit a separate report for each training workshop.</li><li>Provide recommendations for refresher sessions, mentoring, and future replication of the training programme.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least a bachelor s degree in information and communication technology, digital transformation, education technology, communications, media, or another directly relevant field.</li><li>At least seven years of demonstrated professional experience in digital skills, digital literacy, digital communication, digital safety, technology-enabled advocacy, or related capacity-building work.</li><li>Strong experience designing and delivering participatory training programmes for adult learners.</li><li>Strong knowledge of digital safety, privacy, data protection, online harassment risks, misinformation, and safe use of social media.</li><li>Demonstrated understanding of gender equality, women s rights, intersectionality, human rights-based programming, and the sociopolitical context of Jordan.</li><li>Experience working with women activists, civil society organizations, community-based organizations, or human rights actors.</li><li>Ability to develop Arabic-language training materials and facilitate training in Arabic.</li><li>Ability to analyze pre- and post-training data and prepare clear, evidence-based reports.</li><li>Availability to travel within Jordan and deliver the assignment according to the approved schedule.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>I. GENERAL SCOPE Safe internet use has become a global public policy priority as digital connectivity expands across all aspects of economic and social life, while exposure to cyber risks, misinformation and online harm continues to rise. The International Telecommunication Union (ITU) tracks countries commitment to cybersecurity through the Global Cybersecurity Index (GCI), which assesses legal, technical, organizational, capacity building and cooperation measures, highlighting wide gaps between and within regions. At the same time, the World Economic Forum (WEF) reports that nearly 70% of surveyed users globally experienced online risks such as cyberbullying, fraud or misinformation in a single year, underlining the societal costs of unsafe digital environments . In the Arab region, ESCWA notes that rapid growth in internet penetration and e government has not always been matched by cybersecurity awareness, child online protection frameworks, and robust digital trust mechanisms, making safe internet use a critical enabler of inclusive digital transformation . At the global level, the UN advances safe, inclusive and rights based internet use through processes such as the World Summit on the Information Society (WSIS) and the UN Global Digital Compact, which emphasize digital trust, cybersecurity and protection of users online. Specialized agencies, notably the ITU, support Member States through global benchmarks (such as the GCI), technical assistance, and capacity building on cybersecurity and child online protection. Within the Arab region, ESCWA plays a central role by developing regional strategies like the Arab Digital Agenda 2PHONE_NUMBER and convening policy dialogues to strengthen digital trust and safe internet frameworks. ESCWA, often jointly with ITU, also implements concrete initiatives such as regional workshops, the Accessible Arab Region: ICT for All series , and advisory work on national strategies to help countries mainstream online safety, digital inclusion and user protection into their digital policies. A comprehensive safe internet guidebook in Jordan would directly support national socio economic development by enhancing trust in digital services, accelerating e commerce, and protecting vulnerable groups such as children and youth. International evidence shows that stronger cybersecurity and online safety frameworks are associated with more resilient digital economies and higher adoption of online public and private services. For Jordan, where digital transformation is a pillar of the Economic Modernization Vision, a safe internet environment would encourage investment, innovation and job creation in ICT enabled sectors, while reducing the economic losses associated with cybercrime. It would also reinforce social outcomes such as safer online learning, wider participation of women and youth in the digital economy, and improved quality of life contributing to Sustainable Development Goals (SDGs) related to education, decent work and institutions. Recently, the Ministry of Digital Economy and Entrepreneurship (MoDEE) in Jordan requested UN-ESCWA s assistance in developing the national safe internet guidebook, while aligning it with Jordan s national AI Strategy 2PHONE_NUMBER and the country s Digital Transformation Strategy 2PHONE_NUMBER. The provision of this advisory service is the subject of these terms of reference. III. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the national safe internet guidebook. To produce the draft doc, the consultant is requested to conduct, among others, the main following tasks: 1. Review the national digital documents and the existing policies in Jordan related to digital transformation, innovation, digital technologies, and other related national plans; 2. Review best regional and international best practices related to safe internet guidebooks and road maps (at least 2 selected regional and 2 international cases); 3. Identify main national stakeholders, hold, in coordination with MoDEE team, interviews and meetings with the main national stakeholders and realising minutes of each meeting/interview summarizing the discussed points, their remarks, observations and proposals; 4. Contribute to sectoral workshops to discuss needs and priorities, if needed; 5. Prepare the needed guidebook based on international/regional best practices, gap analysis, and national needs (SWOT analysis). In addition, the consultant would also ensure the following activities: (1) Contribute to national workshop (physically or remotely) and capture the main comments and discussions. (2) Update the draft proposal according to all received feedback and comments during the reviewing process by ESCWA and MoDEE teams. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work to ensure that the report gives equal attention to the needs of both men and women, as well as girls and boys. Writing should use gender-sensitive language.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>An advanced university degree in ICT, technology, engineering, computer science or a related field is required. A Ph.D. degree is desired. All candidates must submit a copy of the required educational degree.</p><p>At least 5 years of experience and research in the domain of digital technologies is required. Previous experience in management and planning is required. Previous experience in the delivery of research papers is desirable. Previous experience in the development of cybersecurity plans is desirable.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an experienced IT Governance Security & Resilience to join our team and play a key role in strengthening the Bank's IT governance, cybersecurity, and operational resilience capabilities. In this role, you will serve as the primary IT liaison for security and resilience matters, working closely with the Cybersecurity Department to ensure that IT operations, systems, projects, and processes comply with security standards, regulatory requirements, and industry best practices. Key Responsibilities Collaborate with the Cybersecurity Department to implement security policies, standards, and controls across IT systems and infrastructure. Ensure IT operations, projects, and technology changes comply with governance frameworks such as ISO 27001 , NIST Cybersecurity Framework (NIST CSF) , COBIT , and applicable banking regulations. Translate cybersecurity requirements into effective IT governance processes, procedures, and operational guidelines. Coordinate security and risk assessments for all IT projects, system changes, and technology deployments as part of the Bank's governance and change management processes. Govern the IT risk management process by identifying, assessing, monitoring, reporting, and mitigating IT risks in alignment with Enterprise Risk Management (ERM) practices. Monitor the Bank's IT risk posture and ensure timely remediation of security vulnerabilities, compliance issues, audit findings, and control gaps. Lead the governance of IT Business Continuity and Disaster Recovery (BC/DR), ensuring critical IT services have documented, tested, and continuously improved recovery capabilities. Coordinate IT audits, regulatory inspections, and compliance reviews while maintaining governance documentation, policies, standards, and procedures. Prepare regular reports and dashboards on IT security posture, risk exposure, compliance status, resilience readiness, and governance metrics for senior management and governance committees. Support IT incident response activities in coordination with the Cybersecurity Department, including incident escalation, communication, post-incident reviews, and tracking corrective and preventive actions. Promote a strong culture of security awareness, governance, compliance, and operational resilience across IT teams.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Information Technology, Computer Science, Information Security, or a related field. Proven experience in IT Governance, Information Security, IT Risk Management, IT Audit, or Operational Resilience , preferably within the banking or financial services sector. Strong knowledge of ISO 27001 , NIST CSF , COBIT , IT risk management, business continuity, disaster recovery, and regulatory compliance. Excellent analytical, communication, stakeholder management, and reporting skills. Professional certifications such as CISA, CRISC, CGEIT, CISSP, or ISO 27001 Lead Implementer/Auditor are considered an advantage.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>SRD Center is looking for a Research & M&E Specialist to support the design and implementation of a baseline study in Jordan. The specialist will contribute to the research methodology, data collection tools, fieldwork planning, data quality assurance, analysis, and reporting. The role requires strong experience in mixed-method research, monitoring and evaluation, baseline studies, and field data collection.</p><p>Tasks</p><ul><li>Support the development of the baseline study methodology and workplan.</li><li>Design or refine quantitative and qualitative data collection tools.</li><li>Support sampling, fieldwork planning, and coordination with the data collection team.</li><li>Train or orient enumerators and field researchers on tools, ethics, and data quality standards.</li><li>Supervise or support field data collection in the target governorates.</li><li>Review and clean quantitative and qualitative data.</li><li>Conduct data analysis and prepare clear findings.</li><li>Contribute to the inception report, fieldwork summary, draft baseline report, and final baseline report.</li><li>Support stakeholder analysis, service provider mapping, and community mapping outputs.</li><li>Ensure that research findings are practical, evidence-based, and useful for project planning.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree in research, statistics, social sciences, development studies, monitoring and evaluation, public policy, or a related field.</li><li>Strong experience in baseline studies, evaluations, assessments, or applied research.</li><li>Good knowledge of mixed-method research, including surveys, KIIs, FGDs, and participatory tools.</li><li>Experience with data collection tools such as KoboToolbox, ODK, Excel, SPSS, STATA, Power BI, or similar tools.</li><li>Strong skills in data analysis and report writing.</li><li>Experience supervising or supporting field data collection teams.</li><li>Good understanding of ethical research, informed consent, confidentiality, and data protection.</li><li>Fluency in Arabic is required; strong English writing skills are highly preferred.</li><li>Previous experience in disability inclusion, protection, social inclusion, or community development studies is an advantage.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b> ROLE PURPOS</b>E The job holder will report directly to the Head of Resource Mobilisation (RM) and will assume direct responsibility and accountability for building and managing strategic partnerships that enable programme delivery and fundraising H/She will support business development (scoping, consortia formation, partner due diligence, MoUs) and coordinate with Programmes, MEAL and Finance to ensure partner roles, compliance and value for money are clear in submissions. The role also involves contributing to the development of tools that enhance partnership mechanism and coordination with stakeholders. In summary, this role aims to strengthen organizational partnership building and management, and to help in developing context-appropriate strategy, processes, and practices that align with country needs and organizational goals. Dimensions of the Role The position is based in Amman, with travel across Jordan as required. Reporting to the Head of Resource Mobilization, the role operates within the Business Development function and works closely with program, technical, finance, and operations teams to ensure coherent processes. Internally, the role facilitates coordination, information sharing, and alignment across departments to strengthen partnership and business development systems. Externally, it engages with donors, partners, and coordination platforms, representing Plan International Jordan in relevant forums as delegated, to promote collaboration, visibility, and alignment with the Country Strategy. Accountabilities Partnerships and Business Development Support Head of RM in the day-to-day identification of funding opportunities and partners coordination with different stakeholders internally and externally. Support the drafting of responsive, compliant and high quality technical proposals to a range of donors (desk review, drafting of proposal narrative, collecting and collating relevant information) Develop and implement contextually relevant guidance and tools to promote equitable partnership approaches and enhance the quality of program work when collaborating with partners with clear RM linkages. This may include tools such as mutual partnership appraisals, partnership monitoring tools, and partnership evaluation/impact assessment tools. Ensure that the proper steps are taken for partnership management processes, including due diligence, risk identification, partnership agreements, resource planning, and capacity strengthening plans in accordance with the Plan process. Provide necessary training to key staff members to promote equitable partnership approaches and improve the quality of partnership management in pursuit of stronger proposals and delivery. Provide guidance on suitable training materials and resources to be used with partners to enhance their capacity for effective partnering. Support in developing partnership strategies that align with Country strategy, RM priorities (donors, sectors, geographies) and Plan's global objectives. Work closely with other departments to elaborate and harmonize tools, SOP, guidelines and conceptual frameworks to support partnership and RM Contribute to the budget design where required to ensure that partners budget is align with plan partnership strategy. Perform other related duties as assigned by HoRM. Coordination and Communication Coordinate with other internal departments (program and support) as necessary. Represents Plan in platforms and meetings held at community and national level when needed. Develop and maintain a strong external network with partners (national NGOs/CBOs, INGOs, UN, private sector, foundations) to support consortia formation and resource mobilisation. Attend relevant meetings and working groups where required. Maintain positive and productive relationships with governmental partners and donors and support to complete their responsibilities in compliance with donor rules and regulations. Undertake all other duties that may be determined by the line manager and that are compatible with the job.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 5-7 years of progressively responsible professional experience in project management in sectors of youth livelihood, Education, Child protection, SRHR or youth and women empowerment.</li><li>University degree the field of Social Work, Business, Social Sciences or another related field.</li><li>Knowledge of the context of Jordan with clear understanding of related legal and policies frameworks.</li><li>Previous experience in team leading and implementing through partners projects.</li><li>Experience in development projects in humanitarian or refugee settings, community-based, youth and women empowerment and community participation required.</li><li>Proven experience in working with government entities including follow up on the required approvals and has strong connections and network with different ministries and national stakeholders.</li><li>Familiar with government strategies, requirements and procedures.</li><li>Experience in budget management.</li><li>Experience of working with partners.</li><li>Experience in working with donors including: EU, MADAD, ECHO, private donors.</li><li>Ability to communicate and maintain appropriate and productive relations with a range of actors, including children, parents, local and national authorities.</li><li>Flexible work attitude and ability to work independently within a small team.</li><li>Excellent knowledge of Arabic and English.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>The consultant, in coordination with Kvinna till Kvinna and RAYA, will:</b></p><p>A. Desk Review and Analysis</p><ul><li>Review IFI related agreements, policy frameworks, and supported reforms in Jordan the past 5-10 years</li><li>Analyze relevant provisions of the Social Security Law and proposed amendments</li><li>Review RAYA s existing research, past policy papers, accountability reports and data on the care economy and women s employment</li></ul><p>B. Gender and Care Economy Analysis</p><ul><li>Assess how fiscal and social protection reforms impact:</li><li>Women s labor force participation</li><li>Access to childcare and care services</li><li>Informal and care sector workers</li></ul><p>C. Stakeholder Engagement</p><ul><li>Support the design and facilitation of a roundtable discussion with key stakeholders (e.g., IMF, World Bank, SSC, civil society, experts)</li><li>Integrate insights from discussions into the analysis</li></ul><p>D. Policy Paper Development</p><ul><li>Produce a structured policy paper including:</li><li>Overview of IFI commitments and national reforms</li><li>Gendered impact analysis</li><li>Identification of policy gaps and risks</li><li>Clear, actionable recommendations</li></ul><p>Institutional Arrangements</p><ul><li>The consultant will be contracted by Kvinna till Kvinna</li><li>The consultant is expected to carry this work hybrid</li><li>Work will be conducted in close coordination with RAYA and Kvinna till Kvinna, which will provide data, research, and technical input</li><li>Regular check-ins will be held with both teams</li></ul><p>Deliverables and Timeline</p><ul><li>Inception notes</li><li>Draft policy paper in both English and Arabic language.</li><li>Final policy paper incorporating feedback</li><li>Presentation of findings at a public session / roundtable</li><li>Publish the Developed Policy Paper on IFI Commitments and Women s Economic</li><li>Participation in Jordan: The assignment will be conducted over a 6 8 weeks period from August to October 2026, aligned with policy developments related to the Social Security Law.</li></ul><p>Key Considerations</p><ul><li>Ensure alignment with ongoing policy discussions on Social Security Law amendments</li><li>Build on existing research, policy papers and most recent data</li><li>Maintain a strong gender, feminist and care economy lens</li><li>Ensure outputs are suitable for both technical and advocacy use</li><li>Disclosure of previous work with consortium partners. Applicants must clearly disclose any previous collaboration or work undertaken with any of the consortium partners involved in this program. Details of such collaboration should include the name of the partner, the nature of the work performed, and the period of collaboration. In cases where previous collaboration exists, the relevant partner may be contacted to obtain an assessment and feedback on the applicant's performance and competence.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Expertise in gender, social protection, or labour economics</li><li>Experience working on IFIs (IMF/World Bank) and public policy analysis</li><li>Strong understanding of Jordan s policy landscape</li><li>Experience in research, policy writing, and stakeholder engagement</li></ul><p></p></section>