Guzzle PHP Jobs in Jordan
5658 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>
<p><h4>About Lucidya</h4>
<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p>
<p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p>
<h4>Why this role matters</h4>
<p>At Lucidya, we are building products that help some of the region's most recognizable brands understand and engage with their customers at scale. As our platform grows, so does the complexity of the problems we solve.</p>
<p>Great product ideas are easy. Turning them into products that customers actually use, engineers can confidently build, and the business can successfully launch is much harder.</p>
<p>That's where this role comes in.</p>
<p>As a Product Owner, you'll sit at the center of product delivery. You'll be responsible for turning customer problems, product strategy, and business priorities into clear, actionable work that engineering and design teams can execute with confidence.</p>
<p>Your impact won't be measured by how many Jira tickets you create. It will be measured by how effectively you help the team build the right things, reduce delivery friction, avoid costly rework, and deliver meaningful value to customers faster.</p>
<p>You'll work closely with Product Managers, Designers, Engineers, QA, and customer-facing teams to ensure everyone understands the problem we're solving, why it matters, and what success looks like.</p>
<p>If you enjoy bringing structure to ambiguity, asking great questions, and helping teams move faster without sacrificing quality, you'll thrive here.</p>
<h4>What you'll do</h4>
<li>Create clarity where others see complexity</li>
<p>You'll take customer feedback, business requests, product strategy, and technical requirements and transform them into clear user stories, acceptance criteria, workflows, and requirements that teams can confidently build from.</p>
<li>Own squad readiness</li>
<p>You'll make sure backlog items are ready before they enter development. Engineers shouldn't be discovering major requirements halfway through a sprint. You'll ensure the team has the context, detail, and alignment needed to deliver predictably.</p>
<li>Help the team build the right things</li>
<p>You'll partner closely with Product Managers to break large initiatives into smaller, valuable releases that allow us to learn quickly and deliver customer value faster.</p>
<li>Drive productive collaboration</li>
<p>You'll act as the bridge between product, design, engineering, QA, and customer-facing teams, ensuring everyone is aligned on priorities, scope, dependencies, and expected outcomes.</p>
<li>Challenge unclear thinking</li>
<p>When requirements are vague, assumptions are risky, or priorities don't make sense, you'll ask the hard questions. Respectfully, but confidently.</p>
<li>Reduce delivery friction</li>
<p>You'll identify risks, dependencies, and gaps before they become problems. Your goal is to help the team spend less time clarifying work and more time delivering value.</p>
<li>Protect quality and customer experience</li>
<p>You'll think beyond the happy path by considering edge cases, permissions, error handling, workflows, and usability before features reach customers.</p>
<li>Support successful launches</li>
<p>You'll help ensure internal teams understand what is being released, how it works, and what customers should expect through clear release notes, documentation, and enablement materials.</p>
<h4>Requirements</h4>
<h4>Who you are</h4>
<li>You bring structure without creating bureaucracy</li>
<p>You love organization, but you know process should help teams move faster, not slow them down.</p>
<li>You care about outcomes, not ticket completion</li>
<p>Closing a story isn't success. Solving a customer problem is.</p>
<li>You ask great questions</li>
<p>You naturally challenge assumptions, uncover hidden requirements, and identify risks before they become expensive mistakes.</p>
<li>You communicate clearly</li>
<p>You can explain a complex technical requirement to a designer, a customer problem to an engineer, and a product decision to a stakeholder without creating confusion.</p>
<li>You thrive in cross-functional environments</li>
<p>You enjoy working closely with engineers, designers, QA, Product Managers, and customer-facing teams to solve problems collaboratively.</p>
<li>You have strong product delivery experience</li>
<p>You have at least 3 years of experience as a Product Owner, Business Analyst, Associate Product Manager, or a similar role where you've owned requirements, backlog management, and delivery readiness.</p>
<li>You're comfortable with technical concepts</li>
<p>You don't need to write code, but you're comfortable discussing APIs, integrations, data models, permissions, workflows, and platform behavior with engineering teams.</p>
<li>You're comfortable with ambiguity</li>
<p>You won't always receive perfect requirements or complete information. You're able to create clarity and move things forward without waiting for every answer.</p>
<p>You'll likely stand out if you have experience with:</p>
<li>B2B SaaS products</li>
<li>Customer experience (CX) platforms</li>
<li>Social listening or customer engagement tools</li>
<li>CRM, CDP, analytics, or workflow products</li>
<li>AI-powered products and automation</li>
<li>Arabic-first or MENA-focused products</li>
<li>Product analytics and adoption metrics</li>
<h4>What success looks like</h4>
<p>Within your first few months:</p>
<li>Backlog items enter development with significantly fewer unanswered questions.</li>
<li>Sprint planning becomes more predictable because work is properly prepared and understood.</li>
<li>Engineers spend less time seeking clarification and more time building.</li>
<li>Rework decreases because requirements, edge cases, and acceptance criteria are defined upfront.</li>
<li>Stakeholders trust delivery updates because expectations, trade-offs, and risks are communicated clearly.</li>
<li>Product releases are smoother because internal teams are prepared and aligned.</li>
<li>Most importantly, customers receive better products because the team consistently understands the problem before building the solution.</li>
<h4>What the hiring process will look like</h4>
<li>Intro call with TA</li>
<li>Interview with HM</li>
<li>Case study</li>
<li>Presentation interview</li>
<li>Culture fit / offer</li>
<p>At Lucidya, we care deeply about ownership, curiosity, speed, and continuous improvement. We look for people who challenge ideas respectfully, communicate openly, and genuinely care about building products that solve real customer problems.</p>
<p>If that sounds like the environment where you do your best work, we'd love to meet you.</p></p><p></p>
<p><h4>About Lucidya</h4>
<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p>
<p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p>
<h4>Why this role matters</h4>
<p>At Lucidya, we are building products that help some of the region's most recognizable brands understand and engage with their customers at scale. As our platform grows, so does the complexity of the problems we solve.</p>
<p>Great product ideas are easy. Turning them into products that customers actually use, engineers can confidently build, and the business can successfully launch is much harder.</p>
<p>That's where this role comes in.</p>
<p>As a Product Owner, you'll sit at the center of product delivery. You'll be responsible for turning customer problems, product strategy, and business priorities into clear, actionable work that engineering and design teams can execute with confidence.</p>
<p>Your impact won't be measured by how many Jira tickets you create. It will be measured by how effectively you help the team build the right things, reduce delivery friction, avoid costly rework, and deliver meaningful value to customers faster.</p>
<p>You'll work closely with Product Managers, Designers, Engineers, QA, and customer-facing teams to ensure everyone understands the problem we're solving, why it matters, and what success looks like.</p>
<p>If you enjoy bringing structure to ambiguity, asking great questions, and helping teams move faster without sacrificing quality, you'll thrive here.</p>
<h4>What you'll do</h4>
<li>Create clarity where others see complexity</li>
<p>You'll take customer feedback, business requests, product strategy, and technical requirements and transform them into clear user stories, acceptance criteria, workflows, and requirements that teams can confidently build from.</p>
<li>Own squad readiness</li>
<p>You'll make sure backlog items are ready before they enter development. Engineers shouldn't be discovering major requirements halfway through a sprint. You'll ensure the team has the context, detail, and alignment needed to deliver predictably.</p>
<li>Help the team build the right things</li>
<p>You'll partner closely with Product Managers to break large initiatives into smaller, valuable releases that allow us to learn quickly and deliver customer value faster.</p>
<li>Drive productive collaboration</li>
<p>You'll act as the bridge between product, design, engineering, QA, and customer-facing teams, ensuring everyone is aligned on priorities, scope, dependencies, and expected outcomes.</p>
<li>Challenge unclear thinking</li>
<p>When requirements are vague, assumptions are risky, or priorities don't make sense, you'll ask the hard questions. Respectfully, but confidently.</p>
<li>Reduce delivery friction</li>
<p>You'll identify risks, dependencies, and gaps before they become problems. Your goal is to help the team spend less time clarifying work and more time delivering value.</p>
<li>Protect quality and customer experience</li>
<p>You'll think beyond the happy path by considering edge cases, permissions, error handling, workflows, and usability before features reach customers.</p>
<li>Support successful launches</li>
<p>You'll help ensure internal teams understand what is being released, how it works, and what customers should expect through clear release notes, documentation, and enablement materials.</p>
<h4>Requirements</h4>
<h4>Who you are</h4>
<li>You bring structure without creating bureaucracy</li>
<p>You love organization, but you know process should help teams move faster, not slow them down.</p>
<li>You care about outcomes, not ticket completion</li>
<p>Closing a story isn't success. Solving a customer problem is.</p>
<li>You ask great questions</li>
<p>You naturally challenge assumptions, uncover hidden requirements, and identify risks before they become expensive mistakes.</p>
<li>You communicate clearly</li>
<p>You can explain a complex technical requirement to a designer, a customer problem to an engineer, and a product decision to a stakeholder without creating confusion.</p>
<li>You thrive in cross-functional environments</li>
<p>You enjoy working closely with engineers, designers, QA, Product Managers, and customer-facing teams to solve problems collaboratively.</p>
<li>You have strong product delivery experience</li>
<p>You have at least 3 years of experience as a Product Owner, Business Analyst, Associate Product Manager, or a similar role where you've owned requirements, backlog management, and delivery readiness.</p>
<li>You're comfortable with technical concepts</li>
<p>You don't need to write code, but you're comfortable discussing APIs, integrations, data models, permissions, workflows, and platform behavior with engineering teams.</p>
<li>You're comfortable with ambiguity</li>
<p>You won't always receive perfect requirements or complete information. You're able to create clarity and move things forward without waiting for every answer.</p>
<p>You'll likely stand out if you have experience with:</p>
<li>B2B SaaS products</li>
<li>Customer experience (CX) platforms</li>
<li>Social listening or customer engagement tools</li>
<li>CRM, CDP, analytics, or workflow products</li>
<li>AI-powered products and automation</li>
<li>Arabic-first or MENA-focused products</li>
<li>Product analytics and adoption metrics</li>
<h4>What success looks like</h4>
<p>Within your first few months:</p>
<li>Backlog items enter development with significantly fewer unanswered questions.</li>
<li>Sprint planning becomes more predictable because work is properly prepared and understood.</li>
<li>Engineers spend less time seeking clarification and more time building.</li>
<li>Rework decreases because requirements, edge cases, and acceptance criteria are defined upfront.</li>
<li>Stakeholders trust delivery updates because expectations, trade-offs, and risks are communicated clearly.</li>
<li>Product releases are smoother because internal teams are prepared and aligned.</li>
<li>Most importantly, customers receive better products because the team consistently understands the problem before building the solution.</li>
<h4>What the hiring process will look like</h4>
<li>Intro call with TA</li>
<li>Interview with HM</li>
<li>Case study</li>
<li>Presentation interview</li>
<li>Culture fit / offer</li>
<p>At Lucidya, we care deeply about ownership, curiosity, speed, and continuous improvement. We look for people who challenge ideas respectfully, communicate openly, and genuinely care about building products that solve real customer problems.</p>
<p>If that sounds like the environment where you do your best work, we'd love to meet you.</p></p><p></p>
<p><h4>Description</h4>
<p>As a compliance manager at Tarjama, you will be responsible for ensuring the organization's ongoing compliance with applicable ISO standards, regulatory requirements, and internal governance frameworks. The role leads compliance monitoring, documentation control, internal audit activities, certification maintenance, and implementation of new management system standards, including emerging frameworks related to AI governance, privacy, and business continuity.</p>
<p>The compliance manager plays a critical role in safeguarding certification status, reducing compliance risks, strengthening internal controls, and promoting a culture of quality, continuous improvement, and regulatory compliance across the organization.</p>
<h4>Requirements</h4>
<p><strong>Compliance management & governance</strong></p>
<ul>
<li>Ensure compliance with applicable ISO standards, regulatory requirements, and internal policies.</li>
<li>Monitor regulatory changes and assess their impact on the organization.</li>
<li>Support the development and continuous improvement of compliance frameworks and governance controls.</li>
</ul>
<p><strong>Internal audit & compliance reviews</strong></p>
<ul>
<li>Develop and lead the annual internal audit program across certified management systems.</li>
<li>Conduct audits, report findings, and monitor corrective actions to closure.</li>
<li>Evaluate the effectiveness of processes, controls, and compliance activities.</li>
</ul>
<p><strong>Documentation management & ISO compliance</strong></p>
<ul>
<li>Manage and maintain the organization’s controlled documentation system across multiple ISO certifications, ensuring all documents are properly created, reviewed, approved, and archived.</li>
<li>Plan and execute scheduled reviews of policies, procedures, and work instructions in line with ISO requirements and internal governance timelines.</li>
<li>Ensure timely updates of documentation following process changes, regulatory updates, audit findings, or operational improvements.</li>
<li>Collaborate with process owners to ensure all operational changes are accurately reflected in controlled documentation.</li>
</ul>
<p><strong>Certification & standards management</strong></p>
<ul>
<li>Coordinate surveillance, recertification, and external audits.</li>
<li>Support the implementation and maintenance of ISO standards, including ISO 9001, ISO/IEC 42001, ISO 27001, ISO 27701, and ISO 22301.</li>
<li>Act as the primary liaison with certification bodies and external auditors.</li>
</ul>
<p><strong>Risk, non-conformance & continuous improvement</strong></p>
<ul>
<li>Manage compliance risks, non-conformances, and corrective action processes.</li>
<li>Facilitate root cause analysis and drive continuous improvement initiatives across the organization.</li>
</ul>
<p><strong>Training, reporting & stakeholder support</strong></p>
<ul>
<li>Deliver compliance awareness and training programs.</li>
<li>Prepare compliance reports, audit summaries, and management review inputs.</li>
<li>Provide guidance to stakeholders on compliance requirements and best practices.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in quality management, business administration, engineering, information systems, risk management, or a related field.</li>
<li>Professional certification as an ISO 9001 lead auditor is required.</li>
<li>Minimum of 8 years of experience in compliance management, quality management, governance, risk management, or a related field.</li>
<li>Proven experience in planning, conducting, and managing internal audit programs.</li>
<li>Hands-on experience managing ISO-certified management systems and compliance frameworks.</li>
<li>Experience coordinating external audits, certification activities, and regulatory compliance reviews.</li>
<li>Strong knowledge of ISO standards, particularly ISO 9001, with familiarity with ISO 27001, ISO/IEC 42001, ISO 27701, and ISO 22301 considered an advantage.</li>
<li>Experience in document control, policy development, and management system documentation.</li>
<li>Knowledge of risk management, corrective action processes, and continuous improvement methodologies.</li>
<li>Strong analytical, problem-solving, and organizational skills.</li>
<li>Excellent communication, stakeholder management, and training facilitation skills.</li>
<li>Proficiency in Microsoft Office applications and document management systems.</li>
<li>Experience within technology, AI, professional services, or other regulated industries is preferred.</li>
<li>Additional certifications related to auditing, compliance, information security, privacy, or AI governance are considered an advantage.</li>
</ul></p><p></p>
<p>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture.</p><p>The Associate Communications Officer will lead the development and implementation of the UN Country Team s communication strategies in close collaboration with the leadership and communication focal points of UN entities; Contribute to the development of common UNCT messaging on collective priorities and lead media engagement efforts to ensure advocacy messages effectively reach target audiences; Support the Resident Coordinator s engagement with external partners by ensuring appropriate visibility and comprehensive media and social media coverage; Lead interagency communication initiatives, media campaigns, and UN system-wide events in collaboration with relevant UN entities, media outlets, government partners, and other stakeholders, ensuring that key messages and advocacy efforts are effectively communicated; Coordinate the UN Communication Group, facilitating agency engagement and contributions to collective initiatives, events, and campaigns to strengthen the One UN voice and ensure that the UN Jordan website and social media platforms are regularly updated with relevant content, publications, news, and events, while facilitating stakeholder and public access to these platforms. The position is located in the United Nations Resident Coordination Office (RCO) in Amman, Jordan, under the direct supervision of the Head of the Resident Coordinator Office.</p><p>Responsibilities Within delegated authority, the incumbent will be responsible of the following duties:</p><ul><li>Contribute to the implementation of communications strategies that raise awareness, drive engagement, build support and have measurable impact with target audiences.</li><li>Contribute to gathering insights and analysis from traditional, social, and digital media monitoring, including public narratives and areas of reputational risk to inform communications strategy.</li><li>Contribute to the drafting compelling narratives and messaging on the work of the UN that engage target audiences across different channels and platforms.</li><li>Contribute to media mapping, reaching out to and fostering relationships with traditional and new media outlets.</li><li>Contribute to the development of media lines, including in crisis situations and on sensitive issues.</li><li>Contribute to the planning and coordination of press conferences, briefings, and media events.</li><li>Contribute to the creation of compelling content that is optimized to reach target audiences across a range of platforms and channels.</li><li>Contribute to the drafting and production of communications products, such as press releases, press statements, web stories, reports, and infographics.</li><li>Contribute to the development and implementation of communications campaigns that engage and have measurable impact with target audiences through appropriate channels and platforms.</li><li>Contribute to development and coordination of strategic communications partnerships with internal and external stakeholders to reach target audiences and maximize impact.</li><li>Contribute to the delivery of in-person outreach and advocacy strategies and campaigns to engage target audiences and advance UN priorities.</li><li>Contribute to the creation of content, interviews, news and programming for UN and/or community radio channels and podcasts.</li><li>Contribute to the creation and updating of policy, guidance and/or training related to strategic communications, in consultation with all relevant stakeholders.</li><li>Assist in the preparation of reporting and inputs for strategic communications in the context of regular reporting to governmental bodies.</li><li>Keep abreast of the latest trends in communications and maintain expertise in relevant and emerging technologies.</li><li>Maintain confidentiality, integrity, and discreet handling of sensitive information in compliance with the UN data privacy, security requirements, and standards.</li><li>Monitor, analyse and report on communications approaches, activities and strategies to assess their performance and effectiveness.</li><li>Contribute to the collection and analysis of data as well as identification of trends or patterns and provides draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting.</li></ul><p>Competencies</p><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree (Master s degree or equivalent) in communication, journalism, international relations, digital communications or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.</li><li>Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage.</li><li>A minimum of two (2) years of progressively responsible experience in communications, international relations, or other relevant areas is required.</li><li>Demonstrated knowledge of strategic communications principles and practices is required.</li><li>Demonstrated knowledge of risks to information integrity - misinformation, disinformation, hate speech, and threats in fragile, post conflict, and crisis environments is desirable.</li><li>Demonstrated skills in data visualization tools to create charts, graphs, and visual outputs is desirable.</li><li>Demonstrated skills in collecting, processing, and analysing large volumes of unstructured and structured data is desirable.</li><li>Demonstrated knowledge of current and emerging digital media platforms, their principles and technologies is desirable.</li><li>One (1) year or more of experience in data analytics or related area is desirable.</li><li>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is required.</li></ul>
<p>We are looking for a Mid-Level Cloud Engineer to join our growing AWS practice . You will be responsible for hands-on delivery of cloud migration projects, proof-of-concept engagements, and infrastructure implementations for clients in the Gulf region. This is a client-facing delivery role, in terms of working directly with customers to design, build, and optimize their AWS environments. ASAL Cloud is the dedicated cloud services division of ASAL Technologies, one of Palestine's leading technology companies. We are an AWS Partner specializing in cloud migration, infrastructure management, and digital transformation for businesses across the UAE, Saudi Arabia, Oman, and the wider MENA region.</p><p>Job Responsibilities:</p><ul><li>Design, deploy, and manage cloud infrastructure on AWS</li><li>Execute cloud migration projects (lift & shift, re-platform, re-architect)</li><li>Build and maintain CI/CD pipelines and Infrastructure as Code (Terraform, CloudFormation)</li><li>Implement monitoring, logging, and alerting solutions</li><li>Conduct security reviews and implement AWS security best practices</li><li>Support Proof of Concept (PoC) engagements for prospective clients</li><li>Collaborate with the senior technical lead on architecture decisions</li><li>Document solutions, runbooks, and technical processes</li><li>Participate in client calls and presentations as a technical resource</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in computer engineering, or any related field.</li><li>2-3+ years of hands-on experience with AWS services.</li><li>Strong knowledge of core AWS services: EC2, S3, RDS, VPC, IAM, Lambda, CloudFormation.</li><li>Experience with at least one Infrastructure as Code tool (Terraform, CloudFormation, or CDK).</li><li>Solid understanding of networking, security groups, and VPC design.</li><li>Experience with Linux system administration.</li><li>Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI, or similar).</li><li>Strong troubleshooting and problem-solving skills.</li><li>Strong communication skills in both English and Arabic (required).</li><li>Required AWS Certifications (or willingness to obtain within 60 days): AWS Certified Cloud Practitioner (CLF-C02), AWS Certified Solutions Architect Associate (SAA-C03)</li><li>Preferred AWS Certifications: AWS Certified CloudOps Engineer Associate, AWS Certified Developer Associate (DVA-C02)</li><li>Nice to Have: AWS Certified DevOps Engineer, Professional (DOP-C02)</li><li>Experience with containerization (Docker, ECS, EKS)</li><li>Experience with serverless architectures (Lambda, API Gateway, DynamoDB)</li><li>Previous consulting or client-facing delivery experience</li><li>Experience with monitoring tools (CloudWatch, Datadog, Prometheus).</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p><span>The Business Process Analyst supports global business transformation initiatives by analyzing, improving, and documenting business processes across multiple functions. The role works closely with Finance, Accounting, Tax, D&T, and external partners to deliver process improvements, regulatory compliance projects, and digital transformation initiatives that enhance operational efficiency and business performance.</span></p><br><br>Job Description
<br><ul>
<li>Gather and document business requirements through stakeholder workshops, interviews, and meetings.</li>
<li>Analyze, document, and optimize business processes across global Finance and Accounting operations.</li>
<li>Prepare BRDs, process maps (BPMN), UAT scenarios, and other project documentation.</li>
<li>Support global transformation and regulatory initiatives, including e-Invoicing implementations across multiple countries.</li>
<li>Coordinate with cross-functional teams, external vendors, and regional stakeholders throughout project lifecycles.</li>
<li>Develop reports, dashboards, and business analyses to support data-driven decision making.</li>
<li>Monitor project progress, risks, and deliverables while ensuring alignment with business objectives and key stakeholders.</li>
</ul><br>Job Requirements - Experience and Education
<br><ul>
<li>Bachelor's degree in Management Information Systems, Industrial Engineering, Information Technology, or a related field.</li>
<li>1–3 years of experience in Business Analysis, Process Improvement, or Business Transformation, in addition to Project Management knowledge.</li>
<li>Experience working on regional or global projects within multinational organizations is preferred.</li>
<li>Experience in Finance, Shared Services, or regulatory transformation projects is an advantage.</li>
<li>Experience working on process improvement and business transformation initiatives within an SAP environment is an advantage.</li>
<li>Business Analysis and Requirements Management</li>
</ul>
<ul>
<li>Business Process Mapping and Analysis</li>
<li>Problem-solving</li>
<li>Stakeholder Management</li>
<li>Communication & Presentation</li>
<li>Project Management</li>
<li>Experience with ERP systems (SAP preferred)</li>
</ul><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Collaborate & break silos<br>Execution & Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills
<br>Analytical Skills<br>Business Acumen<br>Communication Skills<br>Continuous Process Improvement<br>Critical Thinking<br>Data Analysis<br>Financial Acumen<br>Problem Solving<br>Project Management<br>
</div>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are looking for a Salesforce Data Cloud Consultant to lead the design and delivery of customer data solutions within the Salesforce ecosystem. This role combines technical expertise with business consulting, helping stakeholders define use cases, unify data, and drive personalized customer engagement strategies.</p>
<h4>Role responsibilities</h4>
<ul>
<li>Lead the implementation and configuration of Salesforce Data Cloud solutions</li>
<li>Work closely with business stakeholders to gather requirements and translate them into scalable data solutions</li>
<li>Design data models, identity resolution strategies, and data unification processes</li>
<li>Integrate data from multiple sources (CRM, web, mobile, third-party platforms) into Data Cloud</li>
<li>Define and build audience segmentation and activation strategies</li>
<li>Provide guidance on best practices for data governance, privacy, and compliance</li>
<li>Collaborate with cross-functional teams including marketing, IT, and analytics</li>
<li>Troubleshoot and optimize system performance and data workflows</li>
<li>Stay up to date with the latest capabilities of Salesforce and Data Cloud</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>4–7 years of experience within the Salesforce ecosystem</li>
<li>Proven hands-on experience with Salesforce Data Cloud or other CDP platforms</li>
<li>Strong understanding of data architecture, data modeling, and ETL processes</li>
<li>Proficiency in SQL and data analysis</li>
<li>Experience with APIs and system integrations</li>
<li>Ability to translate business needs into technical solutions</li>
<li>Strong communication and stakeholder management skills</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are looking for a Salesforce Data Cloud Consultant to lead the design and delivery of customer data solutions within the Salesforce ecosystem. This role combines technical expertise with business consulting, helping stakeholders define use cases, unify data, and drive personalized customer engagement strategies.</p>
<h4>Role responsibilities</h4>
<ul>
<li>Lead the implementation and configuration of Salesforce Data Cloud solutions</li>
<li>Work closely with business stakeholders to gather requirements and translate them into scalable data solutions</li>
<li>Design data models, identity resolution strategies, and data unification processes</li>
<li>Integrate data from multiple sources (CRM, web, mobile, third-party platforms) into Data Cloud</li>
<li>Define and build audience segmentation and activation strategies</li>
<li>Provide guidance on best practices for data governance, privacy, and compliance</li>
<li>Collaborate with cross-functional teams including marketing, IT, and analytics</li>
<li>Troubleshoot and optimize system performance and data workflows</li>
<li>Stay up to date with the latest capabilities of Salesforce and Data Cloud</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>4–7 years of experience within the Salesforce ecosystem</li>
<li>Proven hands-on experience with Salesforce Data Cloud or other CDP platforms</li>
<li>Strong understanding of data architecture, data modeling, and ETL processes</li>
<li>Proficiency in SQL and data analysis</li>
<li>Experience with APIs and system integrations</li>
<li>Ability to translate business needs into technical solutions</li>
<li>Strong communication and stakeholder management skills</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Location Amman Deloitte , established globally in 1845, is the world s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. Deloitte has a proud legacy in the Middle East region, with an uninterrupted presence since 1926, and is present across 23 offices in 15 countries with 7,000+ professionals in the Levant region and the wider GCC. We have served as trusted advisors for clients for almost 100 years and contributed to the advancements and growth of the professional services industry in the region. We have received numerous awards in the last few years, such as Brand Finance s strongest and most valuable "commercial services" brand in the world for the 6th consecutive year (2024), the Great Place to Work and Best Workplaces in the UAE PHONE_NUMBER), the Great Place to Work and Best Workplaces in the KSA PHONE_NUMBER), "World s Most Attractive Employers" (2023), the Middle East Tax Firm of the year (2023). These awards are a recognition of how Deloitte makes an impact that matters to its clients, talent, and society. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. During your tenure as a Business Analyst in M&A Corporate Finance, you will demonstrate and develop your capabilities in the following areas: Research key industry trends, company specific information and relevant industry financial data using various database and tools available Assist with building financial models to support clients with decision making and negotiations Develop/ analyse financial forecasts to estimate business valuation using different methodologies such comparable companies, DCF and transaction multiples analysis and conduct sensitivity and scenario analysis Analyse financial and other data using different tools and techniques for data visualization and industry research to help create insights. Assist with preparation of transaction collaterals such as teaser, information memorandum, etc. Evaluate company s operational and financial performance, financial position and capital structure Understand the company s business fundamentals, industry positioning and growth prospects Assist senior team members with project management and coordinating multiple stakeholders across the transaction lifecycle Leadership Capabilities: Builds own understanding of our purpose and values; explores opportunities for impact. Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent Understands expectations and demonstrates personal accountability for keeping performance on track Actively focuses on developing effective communication and relationship-building skills Understands how their daily work contributes to the priorities of the team and the business</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in finance, accounting or any related field e.g. Math s, Engineering, Finance, Economics, Business Administration</li><li>ACA or ACCA or CFA or MBA or equivalent, with emphasis on corporate finance, or investment analysis is a plus</li><li>Up to 2 years of experience in Corporate Finance, M&A Advisory or Investment Banking / Private Equity with experience in areas such as business valuations, mergers & acquisitions, financial modeling, and raising debt or equity</li><li>Willingness to pursue a financial or accounting designations (CFA / ACCA / CA)</li><li>Willing and able to travel and spend project time regionally</li><li>Strong interpersonal and communication skills</li><li>Advanced level of technical proficiency and computer literacy particularly with spreadsheets (Word, Excel, PowerPoint)</li><li>Excellent business writing skills</li><li>Bilinguals (English & Arabic) preferred</li><li>#LI-LA1</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>German Language Trainer
Location
Irbid Jordan
Job Type
Part Time or Full Time Onsite
Nationality Languages
Arabic German and English
About the Company
We are a dynamic and fast growing AI and IT company specialising in cutting edge technology solutions for businesses of all sizes. As we continue to expand we are seeking a highly skilled detail oriented and motivated German Language Trainer to join our team.
Role Summary
We are seeking an experienced German Language Trainer to deliver German language training for learners at different levels. The trainer will be responsible for improving learners German communication skills including speaking listening reading writing grammar pronunciation vocabulary and practical usage.
The ideal candidate should also have experience in professional and workplace German including business communication corporate German IT company communication professional email writing documentation meetings presentations and communication with German speaking clients or partners.
Key Responsibilities
Deliver German language training for beginner intermediate and advanced learners.
Improve learners speaking listening reading writing grammar pronunciation and vocabulary.
Prepare lesson plans learning materials exercises assessments and practical activities.
Conduct placement tests and monitor trainee progress.
Provide practical training in daily German communication conversation formal communication and professional German.
Train learners on workplace communication skills such as professional emails reports business messages meeting summaries and presentations in German.
Support learners in using German in IT companies corporate environments client communication vendor communication and project team communication.
Use interactive teaching methods including role play conversations real workplace scenarios group activities and practical assignments.
Provide feedback on fluency accuracy pronunciation writing style sentence structure tone and professional communication etiquette.
Maintain training records attendance and progress reports when required.
Key Requirements
Native or near native proficiency.
Recognized teaching certification A1 Goethe C1 or C2 telc C1 or C2 Hochschule ÖSD C1 or C2 TestDaF TDN 4 to 5 corresponding to B2 to C1.
Minimum 3 years of experience in language training.
Business language experience is a strong plus.
Experience with adult learners or corporate training is preferred.
Teaching diploma and German language teaching certification is preferred.
Bachelor’s degree in German Languages Education Translation Business Communication or a related field is preferred.
Strong fluency in German including grammar pronunciation writing and formal communication.
Ability to teach different age groups and proficiency levels.
Experience in general German conversational German and professional or business German.
Experience in teaching workplace communication email writing documentation reports and presentation skills is preferred.
Familiarity with IT company communication business terminology and professional work environments is an advantage.
Excellent classroom management communication and presentation skills.
Ability to work onsite in Irbid.
</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Preferred Skills
Experience in conversational German business German professional communication or corporate language training.
Knowledge of German speaking business culture and communication etiquette.
Ability to support learners in writing professional emails reports business documents meeting notes and presentations.
Ability to deliver practical interactive and scenario based training in Arabic and or English.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>We are looking for a Fresh Accountant to join our team and build a successful career in a professional work environment.</b></p><p><b>Key Responsibilities:</b></p><ul><li>Recording daily financial transactions and journal entries.</li><li>Managing invoices, expenses, and accounts.</li><li>Assisting with account reconciliations and financial reports.</li><li>Supporting the accounting team with daily operations.</li><li>Working with ERP/SAP systems and maintaining accurate financial records.</li><li>Performing other accounting duties as required.</li></ul><p><br></p><p><b>Location: Kibar Industry Co. - Al Mafraq</b></p><p><b>Working Hours: 8:00 AM – 5:30 PM</b></p><p><b>Residents of Zarqa and Al Mafraq are preferred.</b></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Requirements</b>:</p><ul><li><b>Fresh graduate or up to 1 year of relevant experience.</b></li><li><b>Good knowledge of accounting principles.</b></li><li><b>Knowledge of ERP systems, especially SAP, is highly preferred.</b></li><li><b>Good command of Microsoft Excel and accounting software.</b></li><li><b>Strong attention to detail and accuracy.</b></li><li><b>Good organizational and communication skills.</b></li><li><b>Ability to work effectively within a team.</b></li><li><b>Good English language skills ((reading, writing, and speaking))</b></li><li><b>Ability to work under deadlines</b></li><li><b>Good scheduling and monitoring skills</b></li><li><b>Ability to handle sensitive and confidential information professionally</b></li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><br>Summary:<br>The Sales Coordinator plays a key role in supporting the sales team by coordinating sales-related activities and ensuring smooth communication between internal teams and clients.<br><br>Job Responsibility:<br>1. Support sales team in preparing quotations, proposals, and sales contracts.<br>2. Coordinate with internal teams to ensure timely delivery of products or services to clients.<br>3. Maintain sales records and update the CRM system with relevant information.<br>4. Respond to client inquiries and provide after-sales support.<br>5. Schedule sales meetings, prepare presentation materials, and take meeting minutes when necessary.<br>6. Assist in market research and identifying potential sales opportunities.<br><br>Candidate Requirements:<br>1. Proven work experience as a Sales Coordinator or similar role.<br>2. Strong organizational and multitasking skills.<br>3. Excellent communication and interpersonal abilities.<br>4. Proficiency in MS Office and CRM software.<br>5. Ability to work well in a team environment.<br>6. Bachelor's degree in Business Administration or related field is preferred.</p> </div>
<p><h4>Description</h4>
<p>Our client is looking for a full-stack engineer. This role is a strong fit for an early-career engineer who wants to contribute across the stack and grow through hands-on product development. You will support the ongoing development of a real estate platform, working on features that help deliver a reliable and effective user experience.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Build and maintain frontend and backend features.</li>
<li>Write clean, maintainable, and testable code.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>1-2 years of work experience.</li>
<li>Knowledge in both backend and frontend.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Our client's guiding principles & values</li>
<li>Data-driven, tech first</li>
<li>Committed to exceptional experience</li>
<li>Holistic ownership</li>
<li>Challenging the status quo</li>
<li>Together for growth</li>
<li>No finish line</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Our client is looking for a full-stack engineer. This role is a strong fit for an early-career engineer who wants to contribute across the stack and grow through hands-on product development. You will support the ongoing development of a real estate platform, working on features that help deliver a reliable and effective user experience.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Build and maintain frontend and backend features.</li>
<li>Write clean, maintainable, and testable code.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>1-2 years of work experience.</li>
<li>Knowledge in both backend and frontend.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Our client's guiding principles & values</li>
<li>Data-driven, tech first</li>
<li>Committed to exceptional experience</li>
<li>Holistic ownership</li>
<li>Challenging the status quo</li>
<li>Together for growth</li>
<li>No finish line</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.</p><br><b>A Day in the Life</b>Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. <br>We are seeking a highly motivated and results-oriented Neuromodulation, Neurovascular and Pelvic Health Sales Lead to support the growth and performance of the business across assigned indirect markets. Reporting directly to the Regional Director, this role will be responsible for driving revenue growth, managing distributor performance, supporting commercial execution, building customer relationships, and expanding market adoption of the Neuromodulation, Neurovascular and Pelvic Health portfolio. The successful candidate will serve as the primary commercial point of contact for distributors and customers while working closely with clinical, marketing, and cross-functional teams to achieve business objectives.<p><b>Responsibilities may include the following and other duties may be assigned:</b></p><br><ul><li>Drive revenue growth, sales targets, and market share expansion across the Neuromodulation, Neurovascular and Pelvic Health portfolio.</li><li>Set, monitor, and deliver annual, quarterly, and monthly sales objectives through effective territory planning and execution.</li><li>Manage and optimize distributor performance through business planning, target setting, regular business reviews, performance monitoring, and corrective action plans.</li><li>Lead sales forecasting, demand planning, inventory management, and pipeline reviews to ensure product availability and forecast accuracy.</li><li>Develop and execute territory growth plans, pricing strategies, and go-to-market initiatives aligned with business objectives.</li><li>Identify market opportunities and develop strategic initiatives to increase adoption of respective therapies and technologies.</li><li>Build and maintain strong relationships with Key Opinion Leaders (KOLs), hospital management, procurement stakeholders, and distributor leadership teams.</li><li>Support customer engagement activities, congress participation, physician education initiatives, and market development programs.</li><li>Partner closely with Clinical Specialists and Therapy Consultants to support technology adoption and customer success.</li><li>Collaborate cross-functionally with marketing, finance, supply chain, regulatory, reimbursement, and clinical teams to ensure successful business execution.</li><li>Maintain deep knowledge of the competitive landscape, market trends, customer needs, and emerging technologies within the Neuroscience space.</li><li>Ensure compliance with company policies, quality standards, and applicable healthcare regulations.</li></ul><p><b>Required Knowledge and Experience:</b></p><br><ul><li>Bachelor’s degree in Business, Life Sciences, Biomedical Engineering, Healthcare Management, or a related field.</li><li>5+ years of commercial experience within medical devices (Neuromodulation, Neurovascular and Pelvic Health).</li><li>Proven track record of delivering sustainable revenue growth and achieving sales targets.</li><li>Strong experience working with distributor-led business models, territory management, forecasting, demand planning, and inventory management.</li><li>Demonstrated ability to influence stakeholders and drive business performance without direct authority.</li><li>Strong stakeholder management, negotiation, presentation, and communication skills.</li><li>Ability to work effectively in a cross-functional and matrix organization.\</li><li>Fluency in English and Arabic.</li><li>Ability to work well in a team environment and collaborate across multiple functions.</li><li>Independent, self-reliant thinking and acting with a strong sense of accountability and ownership.</li><li>Willingness and ability to travel extensively across assigned markets.</li><li>Experience in Neuroscience portfolios and therapies.</li></ul><p><b>Physical Job Requirements</b><br><br>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. </p><br><p></p><br><p><span><b>Recruitment Fraud Alert</b><br>We have recently become aware of various recruitment phishing scams targeting job seekers. Please be advised:<br>Medtronic will never request sensitive personal information (such as bank account details, social security numbers, or payment of any kind) during the recruitment process.<br>If you suspect you have received a fraudulent offer or communication claiming to be from Medtronic, please do not respond, open any attachments, or click on any hyperlinks.<br>If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at </span><span><span><u>AskHR@medtronic.com</u></span></span><span>.</span></p><br><p></p><br><b>Benefits & Compensation</b><p><b>Medtronic offers a competitive Salary and flexible Benefits Package</b><br>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br> </p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role <br> <p><span>We are looking for a highly motivated and passionate candidate to </span><span>Developing services, applications and solutions based on business and sales requirements for Business Support Systems and Customer Care Applications as well as monitoring their performance and ensuring day-to-day smooth running of systems, in addition to maintaining deployed and subsequently recommending upgrades to improve the functionality and performance of systems.</span></p><br><p><span>Main Responsibilities, will include but will not be limited to:</span></p><br><ul><li><p><span>Studying business and sales requirements and subsequently developing them into services, applications, and solutions, as well as testing and integrating them with CRM and other enterprise systems and platforms and contributing to the optimization of implemented systems. In addition to maintaining and developing Zain internal and external web services and APIs including REST and SOAP APIs and third-party integrations</span></p><br></li><li><p><span>Developing programs and Integration processes for Business Support Systems and Customer Care Applications and touch points including Billing System, Provisioning System, CRM, ERP, </span><b><span>mobile applications, USSD, IVR, payment systems, external partners, and other enterprise platforms</span></b><span>, etc.</span></p><br></li><li><p><span>Assisting in coding, implementing and maintaining Relational Database Management (RDBM) systems within the company, as well as troubleshooting problems that may arise and recommending suitable corrective and preventive actions in that regard, including database development and integration using Oracle SQL and SQL server.</span></p><br></li><li><p><span>Developing and Administrating Zain Services using different technologies including Microsoft .Net Framework & .Net Core (Web Services, Rest APIs, Microservices, back ends, etc...), Oracle PL/SQL, DELPHI, C#, Kafka and message queuing technologies, Redis, messaging and event-driven integration technologies, etc.</span></p><br></li><li><p><span>Monitoring the performance of servers and applications and ensuring they are running smoothly on a daily basis, as well as analyzing deployed products and subsequently reporting developmental areas to improve functionality of systems, performance, availability, stability, and reliability.</span></p><br></li><li><p><span>Administering and maintaining customer touch points web services including Zain Portal, Zain USSD, CRM, IVR, Zain APP, CMS, payment platforms, and other internal/external integration services, etc., as well as communicating requirements to vendors and ensuring that problems are followed up and resolved in a timely manner.</span></p><br></li><li><p><span>Analyzing and improving current system integrations and migration strategies </span><b><span>including modernization of legacy services and applications and adoption of scalable integration and microservices architectures</span></b><span>.</span></p><br></li><li><p><span>Maintaining the integrity and smooth functioning of the company's integration architecture, including APIs, microservices, Kafka and message queuing technologies, event-driven integrations, and integrations with internal and external systems.</span></p><br></li><li><p><span>Testing systems and effectively troubleshooting and debugging complications in an accurate and timely manner, as well as maintaining the archiving and documentation processes and creating SQL reporting service reports. Ensuring proper technical documentation, source control, code review, deployment, and CI/CD practices are followed for developed solutions.</span></p><br></li><li><p><span>Maintaining strong relationships with vendors and software providers and ensuring that continuous support and maintenance is provided to implemented systems, as well as coordinating technical integrations, requirements, testing, troubleshooting, and production support with internal and external parties.</span></p><br></li><li><p><span>Providing end users with required training for systems and applications deployed to end users and handling their complaints and inquiries to ensure proper utilization of the concerned systems.</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><span>To be shortlisted for this position, you will need to comply with all of the below requirements:</span></p><br><ul><li><p>Holds a bachelor’s degree in <span>Computer Science, Computer Engineering</span> or any related field</p><br></li><li><p>Minimum : 1 year of relevant experience.</p><br></li></ul> <br> <br><br> About US <br> <p>We are an equal opportunity employer and welcome applicants from all backgrounds, including People with disabilities or people who have undergone severe surgeries and require special accommodations. We provide an inclusive work environment and are committed to accommodating all employees. </p><br><p>If you require accommodations during the application or interview process, please let us know and we will work with you to meet your needs.</p><br> <br> <br> </div>
<p>Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<p><h4>Established in the region for 40 years</h4>
<p>PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p>
<p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>Job description & summary</h4>
<p>At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.</p>
<p>Those in governance, risk, controls and compliance at PwC will be responsible for confirming regulatory compliance and managing risks for clients. Your work will involve providing advice and solutions to help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.</p>
<h4>Who we are</h4>
<p>The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC’s global minimum KYC requirements across the Middle East region, using the best skilled people and market leading technology to safeguard our firm and clients.</p>
<h4>Who are we looking for?</h4>
<p>We are looking for highly motivated individuals who are keen to build a career in client onboarding and compliance area.</p>
<h4>About the role</h4>
<p>Analysts are responsible for performing client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence. Analysts play a crucial role in delivering our engagements on time and to the quality standards expected by the firm and regulators.</p>
<p>In addition to their analyst role, the senior analyst acts as a voice of the analysts in their team. As well as achieving high quality and productivity, they also perform stretch roles suited to their career pathway. The senior analyst plays a key role in setting and driving quality and productivity standards among the analyst population.</p>
<h4>Key responsibilities as an analyst</h4>
<ul>
<li>Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.</li>
<li>Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.</li>
<li>Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk and quality teams.</li>
<li>Carry out pre engagement compliance tasks associated with client and project onboarding.</li>
<li>Communicate effectively and professionally verbally and in writing with a range of key stakeholders.</li>
<li>Work collaboratively to drive ideas and solutions with peers, team leaders and managers which will improve client and PwC’s efficiency process.</li>
<li>Be able to implement and adapt to new or changing processes quickly.</li>
</ul>
<h4>Stretch responsibilities as a senior analyst (in addition to the above key responsibilities), depending on your experience and skills</h4>
<ul>
<li>Knowing client policies and procedures and supporting the team with technical queries.</li>
<li>Implementing new or changing processes and challenging engagement teams where requirements are unclear or unworkable.</li>
<li>Developing and delivering training for new joiners and existing team members.</li>
<li>Engaging with client teams (typically policy and compliance).</li>
<li>Working with team leads and management to support process improvement, staff engagement and consistency.</li>
<li>Reviewing output from analysts against client requirements to ensure compliance.</li>
<li>Identifying quality issues and supporting the implementation of additional training and other measures to improve quality.</li>
<li>Testing and strengthening of quality controls.</li>
<li>Perform comprehensive case review, ensuring accurate identification and verification of client's information.</li>
<li>Accurately maintain and update trackers and workflow systems, including client databases and operational metrics, ensuring timeliness.</li>
<li>Review the outreach quality and ensure that the analysts send the requirements as per the policy and regulation.</li>
<li>Review high risk cases and ensure that enhanced procedures for high-risk clients are in place while remaining informed of regulatory changes and requirements.</li>
<li>Maintain detailed and accurate client profiles, collaborating effectively to ensure completeness and correctness.</li>
<li>Establish and execute processes for regular document reviews, proactively monitoring the validity of KYC information and ensuring timely renewals.</li>
<li>Facilitate clear and effective communication with external teams, serving as the primary liaison between internal teams and external stakeholders.</li>
<li>Lead and coordinate remediation initiatives, collaborating with stakeholders to promptly address deficiencies and drive process improvements.</li>
<li>Provide active support for ongoing monitoring activities.</li>
<li>Assist in conducting spot checks to ensure compliance and accuracy.</li>
<li>Support the escalation process, ensuring timely and efficient resolution of identified issues.</li>
</ul>
<h4>Requirements</h4>
<p>Depending on the role, applicants should have some or all of these skills and experience:</p>
<ul>
<li>Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.</li>
<li>Strong knowledge of various company structures.</li>
<li>Responsibility for others (training, performance, workload/productivity, development).</li>
<li>A high level of attention to detail and experience following strict processes and requirements.</li>
<li>Quality and/or control testing or audits.</li>
<li>Experience within the financial services sector.</li>
</ul>
<h4>Optional skills</h4>
<p>Accepting feedback, active listening, analytical thinking, business decisions, business performance management, C-level presentations, communication, compliance frameworks, compliance policies, compliance program implementation, compliance review, controls testing, corporate governance, creativity, embracing change, emotional regulation, empathy, external audit, finance target operating model, finance transformation, financial reporting, fraud detection, fraud prevention, group facilitation and more.</p>
<h4>Travel requirements</h4>
<p>Up to 20%</p>
<h4>Available for work visa sponsorship?</h4>
<p>Yes</p>
<h4>Government clearance required?</h4>
<p>Yes</p></p><p></p>