Head Pastry Jobs in Jordan
2795 Jobs Found
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The After-Sales Service Manager is responsible for overseeing all service centre operations, warranty processes, customer support activities, spare parts management, and technical service performance. The role requires strong leadership skills, good English communication abilities, and the capability to coordinate with international suppliers and manufacturers to ensure high customer satisfaction and efficient service delivery.</p><p>Key Responsibilities</p><ul><li>Manage and oversee the daily operations of the service centre.</li><li>Supervise and evaluate a team of 6 service technicians.</li><li>Handle customer complaints and escalated service cases professionally and efficiently. Always prioritising customer satisfaction.</li><li>Communicate effectively with international manufacturers and suppliers regarding technical issues, warranty claims, and product support.</li><li>Manage and follow up on RMA (Return Merchandise Authorization) requests for spare parts and defective products.</li><li>Monitor warranty repairs and ensure compliance with company and supplier policies.</li><li>Ensure timely repair and servicing of TVs, electronic appliances, and related products.</li><li>Manage spare parts inventory and coordinate ordering requirements with suppliers.</li><li>Analyse recurring product failures and provide feedback to management and manufacturers.</li><li>Establish and monitor service KPIs such as repair turnaround time, first-time fix rate, customer satisfaction, and warranty costs.</li><li>Prepare reports on service centre performance, technician productivity, warranty claims, and customer feedback.</li><li>Coordinate with sales, logistics, warehouse, and technical departments to resolve service-related issues.</li><li>Develop and implement procedures to improve service quality and operational efficiency.</li><li>Ensure adherence to company policies, safety standards, and service procedures.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must have experience within the consumer electronics industry.</li><li>Must have managed a service centre for 3-5 years at least.</li></ul><p></p></section>
Confidential
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking an experienced Engineering Manager for our AI Product & Platform team, a pivotal role that combines technical acumen with leadership skills. This position offers a unique opportunity to lead innovative projects that will shape the future of AI technologies within our organization. As the Engineering Manager, you will be responsible for guiding a talented team of engineers, fostering a collaborative environment, and ensuring the successful delivery of AI solutions that drive business value.</p><p>In this dynamic role, you will have the chance to influence the strategic direction of our AI initiatives. You will work closely with cross-functional teams, including product management and data science, to align engineering efforts with business goals. Your leadership will not only enhance team performance but also contribute to the overall growth of our AI capabilities. We prioritize a culture of continuous learning and professional development, providing ample opportunities for you to expand your skills and advance your career.</p><p>Joining our team means becoming part of a forward-thinking organization that values innovation and creativity. We are committed to supporting our employees' career progression through mentorship programs and training workshops. As the Engineering Manager, you will play a crucial role in shaping the future of our AI platform, making a significant impact on our product offerings and customer satisfaction.</p><p><b>Responsibilities:</b></p><ol><li>Lead and manage a team of engineers, providing guidance and support to ensure high-quality deliverables while fostering a positive team culture.</li><li>Develop and implement engineering best practices, processes, and methodologies to enhance productivity and efficiency within the AI product development lifecycle.</li><li>Collaborate with product managers and stakeholders to define project scopes, timelines, and deliverables, ensuring alignment with strategic business objectives.</li><li>Oversee the architecture and design of AI systems, ensuring scalability, reliability, and performance while utilizing the latest technologies.</li><li>Drive continuous improvement initiatives by analyzing team performance metrics and implementing solutions to optimize workflows and enhance team collaboration.</li><li>Facilitate technical discussions and decision-making processes, ensuring that the team remains focused on delivering innovative solutions that meet customer needs.</li><li>Mentor and coach team members, providing opportunities for skill development and career advancement within the organization.</li><li>Stay current with industry trends and emerging technologies in AI, integrating relevant advancements into the team's projects and initiatives.</li><li>Manage project budgets and resources effectively, ensuring that engineering efforts are aligned with financial and operational goals.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proven experience in managing engineering teams, with a strong focus on AI technologies.</li><li>Expertise in software development methodologies, including Agile and DevOps practices.</li><li>Strong analytical and problem-solving skills to effectively address complex engineering challenges.</li><li>Excellent communication and interpersonal skills to facilitate collaboration across teams and stakeholders.</li><li>Ability to drive strategic initiatives and influence cross-functional teams towards achieving business goals.</li><li>Proficiency in programming languages commonly used in AI development, such as Python or Java.</li><li>Experience with cloud computing platforms and tools that support AI and machine learning applications.</li></ul></div>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Optimiza is seeking an experienced Senior Implementation & Support Manager to lead the planning, execution, and support of technology implementations for our clients. This pivotal role involves managing project timelines, coordinating cross-functional teams, and ensuring successful deployment and adoption of solutions. The ideal candidate will have strong leadership skills, in-depth technical knowledge, and a commitment to delivering exceptional customer support throughout the implementation lifecycle.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead end-to-end implementation projects, ensuring timely and quality delivery aligned with client requirements.</li>
<li>Manage and coordinate cross-functional teams including technical, operational, and customer support groups.</li>
<li>Develop project plans, track progress, and communicate status to stakeholders.</li>
<li>Oversee client onboarding, training, and support during and after implementation phases.</li>
<li>Identify potential risks and develop mitigation strategies to ensure project success.</li>
<li>Ensure post-implementation support issues are resolved efficiently to maximize client satisfaction.</li>
<li>Continuously improve implementation methodologies and support processes to enhance efficiency and effectiveness.</li>
<li>Collaborate closely with sales and product teams to align implementations with client expectations and product capabilities.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.</li>
<li>7+ years of experience in implementation management and customer support roles, preferably within the technology sector.</li>
<li>Proven ability to lead complex technology deployment projects involving multiple stakeholders.</li>
<li>Strong project management skills with knowledge of methodologies such as Agile or Waterfall.</li>
<li>Excellent communication, interpersonal, and leadership skills.</li>
<li>Experience in managing escalation and resolving customer issues effectively.</li>
<li>Familiarity with software deployment lifecycles and support frameworks.</li>
<li>Project management certifications (e.g., PMP, PRINCE2) are a plus.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Optimiza is seeking an experienced Senior Implementation & Support Manager to lead the planning, execution, and support of technology implementations for our clients. This pivotal role involves managing project timelines, coordinating cross-functional teams, and ensuring successful deployment and adoption of solutions. The ideal candidate will have strong leadership skills, in-depth technical knowledge, and a commitment to delivering exceptional customer support throughout the implementation lifecycle.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead end-to-end implementation projects, ensuring timely and quality delivery aligned with client requirements.</li>
<li>Manage and coordinate cross-functional teams including technical, operational, and customer support groups.</li>
<li>Develop project plans, track progress, and communicate status to stakeholders.</li>
<li>Oversee client onboarding, training, and support during and after implementation phases.</li>
<li>Identify potential risks and develop mitigation strategies to ensure project success.</li>
<li>Ensure post-implementation support issues are resolved efficiently to maximize client satisfaction.</li>
<li>Continuously improve implementation methodologies and support processes to enhance efficiency and effectiveness.</li>
<li>Collaborate closely with sales and product teams to align implementations with client expectations and product capabilities.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.</li>
<li>7+ years of experience in implementation management and customer support roles, preferably within the technology sector.</li>
<li>Proven ability to lead complex technology deployment projects involving multiple stakeholders.</li>
<li>Strong project management skills with knowledge of methodologies such as Agile or Waterfall.</li>
<li>Excellent communication, interpersonal, and leadership skills.</li>
<li>Experience in managing escalation and resolving customer issues effectively.</li>
<li>Familiarity with software deployment lifecycles and support frameworks.</li>
<li>Project management certifications (e.g., PMP, PRINCE2) are a plus.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>Job summary</h4>
<p>We are seeking an experienced finance manager to oversee the company's financial operations, budgeting, reporting, cash flow management, and compliance. The ideal candidate will support business growth by providing financial insights, ensuring cost control, and maintaining strong financial governance within a logistics and transportation environment.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Manage all finance and accounting operations of the company.</li>
<li>Prepare monthly, quarterly, and annual financial statements and management reports.</li>
<li>Monitor cash flow, working capital, and banking relationships.</li>
<li>Develop and manage annual budgets, forecasts, and financial planning activities.</li>
<li>Analyze transportation, fleet, warehousing, and operational costs to improve profitability.</li>
<li>Ensure compliance with local tax regulations, VAT requirements, and statutory reporting.</li>
<li>Oversee accounts payable, accounts receivable, payroll, and general ledger activities.</li>
<li>Coordinate with external auditors, banks, and regulatory authorities.</li>
<li>Implement financial controls, policies, and procedures to safeguard company assets.</li>
<li>Provide financial analysis and recommendations to senior management for strategic decision-making.</li>
<li>Monitor KPIs and support operational teams with cost optimization initiatives.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in finance, accounting, or related field.</li>
<li>Professional qualification such as CPA, ACCA, CMA, or CA is preferred.</li>
<li>Minimum 8 years of finance experience, with at least 3 years in a managerial role.</li>
<li>Experience in logistics, transportation, freight forwarding, supply chain, or fleet management industry preferred.</li>
<li>Strong knowledge of financial reporting, budgeting, forecasting, and cash flow management.</li>
<li>Proficiency in ERP systems and Microsoft Excel.</li>
<li>Knowledge of VAT, taxation, and financial compliance requirements.</li>
<li>Strong leadership, analytical, and communication skills.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive salary</li>
<li>Medical insurance</li>
<li>Annual air ticket</li>
<li>Annual leave as per company policy</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Job summary</h4>
<p>We are seeking an experienced finance manager to oversee the company's financial operations, budgeting, reporting, cash flow management, and compliance. The ideal candidate will support business growth by providing financial insights, ensuring cost control, and maintaining strong financial governance within a logistics and transportation environment.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Manage all finance and accounting operations of the company.</li>
<li>Prepare monthly, quarterly, and annual financial statements and management reports.</li>
<li>Monitor cash flow, working capital, and banking relationships.</li>
<li>Develop and manage annual budgets, forecasts, and financial planning activities.</li>
<li>Analyze transportation, fleet, warehousing, and operational costs to improve profitability.</li>
<li>Ensure compliance with local tax regulations, VAT requirements, and statutory reporting.</li>
<li>Oversee accounts payable, accounts receivable, payroll, and general ledger activities.</li>
<li>Coordinate with external auditors, banks, and regulatory authorities.</li>
<li>Implement financial controls, policies, and procedures to safeguard company assets.</li>
<li>Provide financial analysis and recommendations to senior management for strategic decision-making.</li>
<li>Monitor KPIs and support operational teams with cost optimization initiatives.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in finance, accounting, or related field.</li>
<li>Professional qualification such as CPA, ACCA, CMA, or CA is preferred.</li>
<li>Minimum 8 years of finance experience, with at least 3 years in a managerial role.</li>
<li>Experience in logistics, transportation, freight forwarding, supply chain, or fleet management industry preferred.</li>
<li>Strong knowledge of financial reporting, budgeting, forecasting, and cash flow management.</li>
<li>Proficiency in ERP systems and Microsoft Excel.</li>
<li>Knowledge of VAT, taxation, and financial compliance requirements.</li>
<li>Strong leadership, analytical, and communication skills.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive salary</li>
<li>Medical insurance</li>
<li>Annual air ticket</li>
<li>Annual leave as per company policy</li>
</ul></p><p></p>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are looking for an experienced IT Demand Manager to oversee the end-to-end demand management process, ensuring business needs are effectively captured, prioritized, and aligned with organizational strategy and IT capabilities.<br> The ideal candidate will serve as the key link between business stakeholders and IT, driving informed decision-making and enabling successful project delivery.<br> Key Responsibilities Manage the IT demand intake process, ensuring requests are captured, evaluated, and processed efficiently.<br> Partner with business stakeholders to gather, analyze, and document business requirements for IT initiatives and services.<br> Develop, maintain, and communicate the IT demand pipeline, roadmap, and backlog.<br> Facilitate demand prioritization sessions with business and IT leaders to align initiatives with strategic objectives, available capacity, and business value.<br> Collaborate with architecture, infrastructure, application, and delivery teams to assess solution feasibility, effort estimates, resource requirements, and implementation timelines.<br> Monitor and manage the demand backlog, ensuring requests progress through governance and approval processes in a timely manner.<br> Prepare dashboards, reports, and performance metrics to provide visibility into demand status, priorities, and portfolio health.<br> Ensure all demand requests comply with enterprise architecture principles, IT governance policies, and organizational standards.<br> Support investment planning and portfolio decision-making through business case analysis and value assessments.<br> Identify and implement continuous improvements to demand management processes, tools, and governance.<br> Work closely with the PMO, project managers, and delivery teams to ensure a smooth transition from approved demand to project initiation and execution.<br> Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.<br> Proven experience in IT Demand Management, IT Portfolio Management, Business Analysis, or a similar role.<br> Strong understanding of IT governance, project portfolio management, and demand management best practices.<br> Experience facilitating stakeholder workshops and prioritization sessions.<br> Excellent analytical, communication, and stakeholder management skills.<br> Familiarity with Agile, Waterfall, or hybrid delivery methodologies.<br> Experience with demand management, PPM, or ITSM platforms is an advantage.<br></span> </div>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Open is an AI customer support platform that helps enterprise businesses automate customer interactions at scale. Working at the intersection of software, support operations, and AI, the team focuses on building practical solutions that improve how customers are supported and how internal teams operate.</p>
<p>As a CSM (Customer Success Manager), you will play a key role in helping customers adopt the platform successfully and get long-term value from it. This role sits close to both customers and internal teams, with a strong focus on implementation, coordination, and operational clarity. You will help shape a smooth post-sales experience while supporting complex customer needs and ensuring technical and business stakeholders stay aligned.</p>
<h4>Responsibilities</h4>
<ul>
<li>Onboard customers and ensure successful platform implementation, serving as a liaison between customers and engineering.</li>
<li>Manage integrations with ticketing systems and workflows, and establish clear work processes.</li>
<li>Lead complex technical onboarding involving API integrations, system design, and data migrations.</li>
<li>Resolve escalations as primary technical contact, collaborating with engineering to fix bugs.</li>
<li>Advise on security protocols, authentication, and infrastructure scaling best practices.</li>
<li>Audit usage data to optimize platform performance and identify underutilized features.</li>
<li>Translate technical documentation into clear training resources for non-technical teams.</li>
<li>Conduct business review health checks to align product performance with client goals.</li>
<li>Proactively monitor customer health to prevent churn and identify growth opportunities.</li>
<li>Drive account growth by identifying expansion options and secure renewals by demonstrating ROI.</li>
<li>Advocate for customers by converting feedback into structured product feature requests.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>3-5 years of Customer Success Manager experience onboarding enterprise customers, managing post-sales relationships in SaaS, working in startup environments, and handling technical integrations with ticketing systems.</li>
<li>Experience with CRM tools such as Salesforce or HubSpot, along with workflow automation tools.</li>
<li>Experience using AI tools, including prompt engineering and AI-based integrations.</li>
<li>Experience with project scoping, structured implementation processes, and creating onboarding playbooks that define clear work processes and workflows.</li>
<li>Experience managing senior stakeholders and acting as a bridge between customers and engineering, including coordinating across engineering, support, and product teams.</li>
<li>Availability during CET business hours and flexibility to support enterprise customers across different time zones.</li>
<li>Bachelor's degree in business, communications, computer science, or a related field is a plus.</li>
<li>Domain experience in enterprise SaaS, AI customer support, or support operations is a plus.</li>
</ul>
<h4>Benefits</h4>
<h4>What we offer</h4>
<ul>
<li>YC-backed with real traction we are in-market, growing, and trusted by enterprise names you know.</li>
<li>Outsized career trajectory early team members grow into leadership as we scale globally.</li>
<li>Real ownership your work will be seen, felt, and talked about company-wide.</li>
<li>High-trust team no politics, no bureaucracy; we move fast and support each other.</li>
<li>Competitive compensation top-of-market salary plus equity and full benefits.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><strong>We</strong> <strong>are</strong> <strong>Hiring!</strong></p>
<p>Orang Hubs dedicated to making Impact Through Creative Arts, Coaching and Lifelong Learning for less privileged communities, - is seeking a passionate, grounded, and visionary</p>
<p><strong> A Center Coordinator/Manager </strong>to lead all its efforts, provide guidance to the technical team, manage administrative requirements and operations, and grow partnerships</p>
<p>The candidates for this position will work on provision of:</p>
<ul>
<li>Creative Arts Therapy programs and workshops (movement, drama, visual arts, music, etc.) in community centers</li>
<li>Training the Trainer programs — either leading sessions or recruiting and developing qualified trainers</li>
<li>Mentorship and upskilling of women to become local facilitators and project leads</li>
<li>Mobile outreach initiatives to expand impact in villages and neighboring towns</li>
<li>Needs analysis and response for the communities</li>
<li>Partnerships with local and international organizations to ensure sustainable, ethical, high-impact delivery</li>
</ul>
<p>The applicant will be the coordinator of the existing community center, and has to be able to blend therapeutic expertise with leadership, mentoring, and program design while building trust on the ground.</p>
<p>The applicant <strong><u>qualifications</u></strong> must include:</p>
<ol>
<li>A graduate in creative arts therapy, psychology, behavioral science, or social work</li>
<li>Fully fluent in both Arabic and English</li>
<li>Skilled in group facilitation, training, or coaching</li>
<li>Experienced (or confident) in building a team and developing other facilitators</li>
<li>Grounded in leadership — firm yet compassionate</li>
<li>Passionate about community well-being, creative expression, and emotional resilience</li>
<li>Organized, visionary, and deeply attuned to cultural context and human dignity</li>
</ol>
<p> </p>
<p>This isn’t just a role — it’s a mission.</p>
<p><strong>Interested applicants are invited to submit their CV with a cover letter to </strong><a href="mailto:hc1vacancy@gmail.com">hc1vacancy@gmail.com</a></p>
<p><strong>no later than the 30th</strong> <strong>of July, 2026</strong></p>
<p><strong><em>Only shortlisted candidates will be contacted.</em></strong></p>
<p> </p>
Confidential
Jordan - Amman
<p><h4>Job description</h4>
<p>At EY, we’re all in to shape your future with confidence.<br>
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.<br>
Join EY and help to build a better working world.</p>
<h4>The opportunity</h4>
<p>EY is looking for a Senior Manager to join its Audit team at Jordan office to lead on complex audit engagements and support business growth. In this role, you will build and strengthen internal and external relationships while ensuring high-quality work is delivered to clients. You will identify and escalate risks, foster a positive learning culture, and mentor junior team members to support their development.</p>
<h4>Your key responsibilities</h4>
<p>As a Senior Manager, you'll manage the delivery of audit engagements by defining the audit strategy in consultation with the Associate Partners or Partners and executing it in compliance with Ernst & Young's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement. You’ll also assist in managing the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders as well as participate in business development initiatives.</p>
<h4>Skills and attributes for success</h4>
<p>Pro-activity, accountability and results-driven people will flourish in this environment. Dealing with competing priorities, understanding how to manage resources and communicating effectively are key skills. This will have a huge impact on those around you and help promote a positive work ethic.</p>
<h4>Qualifications & experience</h4>
<ul>
<li>Nine years of professional experience in external audit</li>
<li>Strong academic record and professional accounting qualification such as ACCA, CPA, CA</li>
<li>Experience with a Big 4 accounting firm</li>
</ul>
<p><strong>Ideally, you’ll also have:</strong></p>
<ul>
<li>Experience of risk-based audit process</li>
<li>Coaching, mentoring and counselling experience</li>
<li>Experience in the Middle East & North Africa (MENA) region</li>
<li>Proficiency in Arabic language</li>
</ul>
<h4>What we look for</h4>
<p>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p>
<h4>What we offer you</h4>
<p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.</p>
<p>Are you ready to shape your future with confidence? Apply today.</p>
<p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p>
<h4>About EY</h4>
<p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p>
<p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p>
<p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p></p><p></p>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an experienced Project Manager to lead the planning, execution, monitoring, and successful delivery of strategic and enterprise-wide projects. The role requires close collaboration with business stakeholders, cross-functional teams, and external partners to ensure projects are delivered on time, within budget, and in alignment with the Bank's governance framework and strategic objectives. Key Responsibilities Lead end-to-end project delivery from initiation through planning, execution, monitoring, and closure. Develop detailed project plans, schedules, budgets, resource plans, and project roadmaps. Coordinate and manage cross-functional project teams to ensure successful project execution. Monitor project progress, identify risks and issues, and implement corrective actions when required. Prepare project documentation, governance artifacts, presentations, and executive reports. Build and maintain strong relationships with internal and external stakeholders. Ensure compliance with the Bank's Project Governance Framework, policies, standards, and procedures. Track project budgets, monitor financial performance, and ensure effective cost control. Participate in vendor evaluation, selection, and contract recommendation processes. Monitor vendor performance to ensure delivery meets agreed quality, scope, timelines, and contractual obligations. Measure project performance using KPIs and earned value metrics, providing regular status updates to management. Support Business Continuity and Emergency Response activities when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Engineering, Computer Science, Management Information Systems (MIS), or a related field. Minimum 8 years of Project Management experience. Experience within the Banking or Financial Services sector is highly preferred. Professional Certifications Preferred qualifications include: Project Management Professional (PMP) Agile Project Management certifications (Scrum, PMI-ACP, SAFe, or equivalent) Required Skills Project Management Project Planning & Scheduling Budget & Resource Management Risk & Issue Management Stakeholder Management Project Governance Vendor Management Executive Reporting Leadership & Team Management Analytical & Problem-Solving Skills Excellent communication skills in Arabic and English Proficiency in Project Management tools (MS Project, Jira, or equivalent)</p><p></p></section>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You will be the Salespoint of contact for all existing and potential customers to the hotel and will negotiate and confirm all events within the guidelines of the Hotels Sales Strategy. Additionally you will identify up-selling opportunities, maximize revenue through catering and group bookings, and provide efficient and effective service to handle customer inquiries within predefined parameters in order to close sales. You will report directly to the Sales Manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor Degree in any field</li><li>At least 1-2 years experiences in Sales & Marketing</li><li>Strong in inter-personal and leadership skills</li><li>Experience in hotel/property management or the entertainment business</li><li>Proficiency in English communication</li><li>Strong in driving results and good negotiation techniques</li></ul><p></p></section>
Jordan Kuwait Bank
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>We are currently seeking a talented and driven <strong>SME Relationship Manager (Irbid Center)</strong> to join our growing banking team. In this role, you will be responsible for managing and expanding a portfolio of Small and Medium Enterprise (SME) clients, delivering tailored banking solutions, and building strong, long-term relationships that support their business growth.</p><br> <p><strong><span></span> Key Responsibilities:</strong></p><br> <ul>
<li>Develop and maintain strong relationships with SME clients by understanding their financial needs and business models.</li>
</ul> <ul>
<li>Provide expert financial advice and recommend banking solutions aligned with clients’ objectives.</li>
</ul> <ul>
<li>Monitor client portfolio performance and proactively identify growth and improvement opportunities.</li>
</ul> <ul>
<li>Identify cross-selling and upselling opportunities to enhance product penetration.</li>
</ul> <ul>
<li>Drive client acquisition through referrals, networking, and participation in business and community events.</li>
</ul> <ul>
<li>Ensure all interactions and transactions comply with bank policies and applicable regulations.</li>
</ul> <ul>
<li>Contribute to the continuous improvement of SME banking processes and services.</li>
</ul> <p><strong><span></span> Behavioral Competencies:</strong></p><br> <ul>
<li>Customer Focus: Strong ability to understand client needs and deliver tailored financial solutions.</li>
</ul> <ul>
<li>Communication: Clear and effective communication, with the ability to adapt to different client profiles.</li>
</ul> <ul>
<li>Collaboration: Works effectively with internal teams to ensure a seamless client experience.</li>
</ul> <ul>
<li>Accountability: Demonstrates ownership and responsibility for client outcomes.</li>
</ul> <ul>
<li>Efficiency: Ability to prioritize tasks and optimize performance.</li>
</ul> <p><strong><span></span> Key Skills:</strong></p><br> <ul>
<li>SME client relationship management and advisory</li>
</ul> <ul>
<li>Credit risk assessment and structuring</li>
</ul> <ul>
<li>Sales and portfolio growth</li>
</ul> <ul>
<li>Financial analysis and reporting</li>
</ul> <ul>
<li>Proficiency in MS Office applications</li>
</ul> <ul>
<li>Strong interpersonal and communication skills</li>
</ul> <ul>
<li>Team-oriented with a proactive mindset</li>
</ul> <p><strong><span></span> Qualifications & Experience:</strong></p><br> <ul>
<li>Bachelor’s degree in business, Finance, Economics, or a related field</li>
</ul> <ul>
<li>5 – 9 years of experience in SME or corporate banking</li>
</ul> <ul>
<li>Solid experience in credit structuring and risk assessment</li>
</ul> <ul>
<li>Proven ability to manage and grow a client portfolio</li>
</ul> <ul>
<li>Fluency in Arabic and English is required</li>
</ul> <p><strong><span></span> Work Location:</strong><br>Irbid Center</p><br> <p><strong><span></span> Why Join Jordan Kuwait Bank?</strong></p><br> <p>At Jordan Kuwait Bank, we empower our employees to innovate, lead, and grow. As part of our SME Banking team, you will play a key role in supporting economic development while advancing your career within a dynamic and forward-thinking institution.</p><br> </div>
Delivery Hero SE
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>ROLE SUMMARY</strong></p><br><p><strong>We are looking for an Online Account Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.</strong></p><br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><ul><li><p><strong>Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability, and market share.</strong></p><br></li><li><p><strong>Maintain continuous business relationships with vendors via regular phone calls and mails.</strong></p><br></li><li><p><strong>Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between vendors and companies.</strong></p><br></li><li><p><strong>Make sure that the item lists of the vendors are up to date at all times.</strong></p><br></li><li><p><strong>Optimize the vendor content (MOA, delivery time, prep time, etc).</strong></p><br></li><li><p><strong>Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</strong></p><br></li><li><p><strong>Advertisement sales: Acquiring and maintaining pictures from brand items,, branding Talabat stickers at vendors,, banners and newsletter.</strong></p><br></li><li><p><strong>Generate vendor coupons, promotions, and vouchers from existing vendors.</strong></p><br></li><li><p><strong>Convince vendors for brand promotion of Talabat pictures.</strong></p><br></li><li><p><strong>Transmission method optimization: Convincing vendors to use Pelican and properly use Check-in required features, replacement features</strong></p><br></li><li><p><strong>Convince vendors to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</strong></p><br></li><li><p><strong>Encourage vendors to subscribe to the online payment gateway.</strong></p><br></li><li><p><strong>Coordinate with the vendor, if the vendor is live or active on Talabat, checking and resolving the reason, such as shutdown or stopped delivery</strong></p><br></li><li><p><strong>related to the brand on Sales Force.</strong></p><br></li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong></p><br><p><strong>Preferred candidates will be: </strong></p><br><ul><li><p><strong>Bachelor’s Degree within Business Administration or any other related field</strong></p><br></li><li><p><strong>Minimum of 3+ years’ experience within Sales</strong></p><br></li><li><p><strong>Negotiation Skills</strong></p><br></li><li><p><strong>Ability to meet deadlines and be flexible in working</strong></p><br></li><li><p><strong>Communication skills (Written and Verbal)</strong></p><br></li><li><p><strong>Strong analytical skills</strong></p><br></li><li><p><strong>Excel Skills</strong></p><br></li></ul><br><br> </div>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are looking for an experienced Project Manager to lead the planning, execution, monitoring, and successful delivery of strategic and enterprise-wide projects.<br> The role requires close collaboration with business stakeholders, cross-functional teams, and external partners to ensure projects are delivered on time, within budget, and in alignment with the Bank's governance framework and strategic objectives.<br> Key Responsibilities Lead end-to-end project delivery from initiation through planning, execution, monitoring, and closure.<br> Develop detailed project plans, schedules, budgets, resource plans, and project roadmaps.<br> Coordinate and manage cross-functional project teams to ensure successful project execution.<br> Monitor project progress, identify risks and issues, and implement corrective actions when required.<br> Prepare project documentation, governance artifacts, presentations, and executive reports.<br> Build and maintain strong relationships with internal and external stakeholders.<br> Ensure compliance with the Bank's Project Governance Framework, policies, standards, and procedures.<br> Track project budgets, monitor financial performance, and ensure effective cost control.<br> Participate in vendor evaluation, selection, and contract recommendation processes.<br> Monitor vendor performance to ensure delivery meets agreed quality, scope, timelines, and contractual obligations.<br> Measure project performance using KPIs and earned value metrics, providing regular status updates to management.<br> Support Business Continuity and Emergency Response activities when required.<br> Bachelor's degree in Engineering, Computer Science, Management Information Systems (MIS), or a related field.<br> Minimum 8 years of Project Management experience.<br> Experience within the Banking or Financial Services sector is highly preferred.<br> Professional Certifications Preferred qualifications include: Project Management Professional (PMP) Agile Project Management certifications (Scrum, PMI-ACP, SAFe, or equivalent) Required Skills Project Management Project Planning & Scheduling Budget & Resource Management Risk & Issue Management Stakeholder Management Project Governance Vendor Management Executive Reporting Leadership & Team Management Analytical & Problem-Solving Skills Excellent communication skills in Arabic and English Proficiency in Project Management tools (MS Project, Jira, or equivalent)</span> </div>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Role Overview We’re looking for a Senior Product Manager to lead a significant product area, drive the roadmap and deliver high-impact features.<br> This person will partner closely with engineering, design, data, and operations teams to define strategy, prioritize initiatives, execute with an agile mindset and measure success with data.<br> The ideal candidate thrives in a fast-moving environment and has the ability to balance immediate outcomes with long-term vision.<br> Key Responsibilities Define product vision, strategy and roadmap for a key domain, aligned with business goals and customer needs.<br> Drive end-to-end delivery of product initiatives: ideation, prioritization, user stories, agile sprint execution, launch and iteration.<br> Use data and analytics tools to measure product performance, run experiments (A/B testing), and iterate based on results.<br> Collaborate cross-functionally (engineering, design, data science/analytics, operations, marketing) to deliver value.<br> Influence stakeholders, present product strategy and roadmap to leadership, align teams, manage trade-offs.<br> Mentor and support junior product colleagues; contribute to product culture, agile practices and continuous improvement.<br> What We’re Looking For 5+ years of product management experience, preferably in B2C, marketplace, e-commerce or food-delivery context (or similarly scaled environment).<br> Proven track-record of delivering consumer-facing products end to end.<br> Strong analytical skills: comfortable using SQL / data visualization / analytics tools (e.<br>g., Mixpanel, Amplitude, Looker) to drive decisions.<br> Deep understanding of agile methodologies, sprint planning, backlog management, user stories and product delivery frameworks.<br> Excellent communication and stakeholder management skills; ability to distill complex ideas into clear requirements and strategic story.<br> Passion for user experience, experimentation mindset and ability to thrive in fast-paced, dynamic environments.<br> Nice to Have Experience with marketplaces, logistics/last-mile delivery, or food-tech platforms.<br> Familiarity with OKRs, squad/tribe structures or product frameworks used at high-growth tech companies.<br> Previous exposure to experimentation frameworks (A/B testing, multivariate testing) and scalable analytics.<br> Experience working across different geographies or culturally distributed teams.<br></span> </div>
INSO - International NGO Safety Organisation
Jordan - Amman
<p><strong>Position: Information Manager</strong></p>
<p><strong>Country Office: Afghanistan - Remotely </strong></p>
<p><strong>Work Location: </strong><strong> Amman, Jordan</strong></p>
<p><strong>Closing Date:</strong> <strong>20 August</strong></p>
<p><strong>Expected Start Date: 1 October 2026</strong></p>
<p> </p>
<h1>About INSO</h1>
<p>Founded in 2011, the International NGO Safety Organization (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training. INSO provides daily support to more than 1,500 NGOs operating in 24 of the world’s most insecure countries. INSO is registered in the Netherlands, with its headquarters located in The Hague, a city renowned for its international focus on peace and justice.</p>
<p>Job Summary</p>
<p>INSO is seeking an experienced Information Manager to lead the Afghanistan team’s Information Management function. The role ensures the effective management and use of security and operational data that supports humanitarian organisations operating in complex environments.</p>
<p>The Information Manager oversees key systems such as the Conflict & Humanitarian Data Centre (CHDC) and the INSO Partner Portal, while transforming data into clear visual products—charts, maps, and dashboards—used in reports and analysis.</p>
<p>Working closely with programme teams, partners, and HQ, the Information Manager helps strengthen data systems and workflows that enable humanitarian actors to operate more safely and effectively.</p>
<p>Main responsibilities</p>
<p><strong>Manage the Conflict & Humanitarian Data Centre (CHDC)</strong></p>
<ul>
<li>Act as the country focal point for the Conflict & Humanitarian Data Centre (CHDC).</li>
<li>Ensure incidents are correctly categorised, verified, and maintained in line with INSO methodology.</li>
<li>Monitor and improve the quality and integrity of security incident data.</li>
<li>Train and support INSO staff and Partners on CHDC and its methodology.</li>
</ul>
<p><strong>Develop Data Visualisations and Analytical Products</strong></p>
<ul>
<li>Transform data into clear and impactful charts, maps, dashboards, and visual products.</li>
<li>Support programme teams in using data and visualisations to strengthen reporting and analysis.</li>
<li>Improve tools, workflows, and processes used to produce visual outputs.</li>
</ul>
<p><strong>Manage the INSO Portal and other Platforms</strong></p>
<ul>
<li>Manage the INSO Partner Portal and related platforms.</li>
<li>Support partners in accessing and using the Portal and INSO App.</li>
<li>Monitor partner registration and ensure the accuracy of partner data.</li>
</ul>
<p><strong>Lead the Information Management Team</strong></p>
<ul>
<li>Lead and support the Information Management team, ensuring high standards in data management and analysis.</li>
<li>Recruit, mentor, and develop team members while fostering a collaborative and supportive work environment.</li>
<li>Organise team priorities and delegate tasks to ensure the timely delivery of information products and services.</li>
</ul>
<p><strong>Coordination and Global Collaboration</strong></p>
<ul>
<li>Coordinate information management activities across the Country Office.</li>
<li>Work closely with programme teams to identify data needs and improve information workflows.</li>
<li>Work with programme teams to improve information workflows and data use.</li>
<li>Contribute to INSO’s global information management initiatives and systems.</li>
</ul>
<p><strong>Provide IT Support (when applicable)</strong></p>
<ul>
<li>Provide basic IT troubleshooting and user support to staff.</li>
<li>Maintain shared information platforms such as SharePoint.</li>
<li>Coordinate with HQ IT on technical issues and system updates.</li>
</ul>
<h1>Requirements</h1>
<p><strong>Essential</strong></p>
<ul>
<li>Fluency in English and the working language of the CO, both written and verbal.</li>
<li>Minimum 5 years of experience in data management, data visualisation, or information management.</li>
<li>Minimum 2 years of experience managing a team.</li>
<li>Experience with Power BI and DAX, or similar BI software (such as Tableau).</li>
<li>Proficiency in database management using SQL.</li>
<li>Working knowledge of scripting languages such as Python or R.</li>
<li>Basic knowledge in GIS software and systems (e.g. using QGIS or ArcGIS).</li>
<li>Demonstrated ability to communicate technical information clearly to non-technical audiences.</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Master’s degree or equivalent in Information Systems, Computer Science, Data Management, GIS, or relevant field.</li>
<li>Experience working with humanitarian organisations, particularly NGOs operating in complex contexts.</li>
<li>Proficiency or familiarity with Persian and/or Pashto</li>
<li>Knowledge of the regional context or previous professional experience in the region.</li>
<li>Experience delivering training or capacity building related to data or information management tools.</li>
</ul>
<p><strong>Core Competencies</strong></p>
<ul>
<li>Attention to details – Ensures accuracy and quality by carefully reviewing data, reports, and processes.</li>
<li>Analytical Thinking – Interprets complex data with accuracy to support decision-making.</li>
<li>Leadership – Guides and develops team members through mentoring, clear direction, and effective delegation.</li>
<li>Collaboration – Fosters teamwork and shared goals across diverse groups.</li>
<li>Diplomacy – Builds trust and inclusion through empathy and listening.</li>
<li>Communication – Conveys information clearly and adapts to the audience.</li>
<li>Proactivity – Anticipates issues and suggests practical, forward-thinking solutions.</li>
</ul>
<h1>INSO’s Safeguarding Policy</h1>
<p>INSO is fully committed to the safe recruitment, selection and vetting of all potential new staff, trustees and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.</p>
<p>Terms & Conditions</p>
<p>12-month renewable contract, <strong>USD 4200</strong> per month salary, 1.75 days annual leave per month, medical coverage.</p>
<p>How to apply</p>
<p>Please submit completed applications to <strong><u>jobs@afg.ngosafety.org</u></strong> and reference <strong>‘IM - AFG’</strong> in the subject line. Applications should be in English and include:</p>
<ul>
<li>An updated CV</li>
<li>A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.</li>
</ul>
<p> </p>
INSO Palestine
Jordan - Amman
<p><strong>Position: Information Manager</strong></p>
<p><strong>Country Office: Afghanistan - Remotely </strong></p>
<p><strong>Work Location: </strong><strong> Amman, Jordan</strong></p>
<p><strong>Closing Date:</strong> <strong>20 August</strong></p>
<p><strong>Expected Start Date: 1 October 2026</strong></p>
<p> </p>
<h1>About INSO</h1>
<p>Founded in 2011, the International NGO Safety Organization (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training. INSO provides daily support to more than 1,500 NGOs operating in 24 of the world’s most insecure countries. INSO is registered in the Netherlands, with its headquarters located in The Hague, a city renowned for its international focus on peace and justice.</p>
<p>Job Summary</p>
<p>INSO is seeking an experienced Information Manager to lead the Afghanistan team’s Information Management function. The role ensures the effective management and use of security and operational data that supports humanitarian organisations operating in complex environments.</p>
<p>The Information Manager oversees key systems such as the Conflict & Humanitarian Data Centre (CHDC) and the INSO Partner Portal, while transforming data into clear visual products—charts, maps, and dashboards—used in reports and analysis.</p>
<p>Working closely with programme teams, partners, and HQ, the Information Manager helps strengthen data systems and workflows that enable humanitarian actors to operate more safely and effectively.</p>
<p>Main responsibilities</p>
<p><strong>Manage the Conflict & Humanitarian Data Centre (CHDC)</strong></p>
<ul>
<li>Act as the country focal point for the Conflict & Humanitarian Data Centre (CHDC).</li>
<li>Ensure incidents are correctly categorised, verified, and maintained in line with INSO methodology.</li>
<li>Monitor and improve the quality and integrity of security incident data.</li>
<li>Train and support INSO staff and Partners on CHDC and its methodology.</li>
</ul>
<p><strong>Develop Data Visualisations and Analytical Products</strong></p>
<ul>
<li>Transform data into clear and impactful charts, maps, dashboards, and visual products.</li>
<li>Support programme teams in using data and visualisations to strengthen reporting and analysis.</li>
<li>Improve tools, workflows, and processes used to produce visual outputs.</li>
</ul>
<p><strong>Manage the INSO Portal and other Platforms</strong></p>
<ul>
<li>Manage the INSO Partner Portal and related platforms.</li>
<li>Support partners in accessing and using the Portal and INSO App.</li>
<li>Monitor partner registration and ensure the accuracy of partner data.</li>
</ul>
<p><strong>Lead the Information Management Team</strong></p>
<ul>
<li>Lead and support the Information Management team, ensuring high standards in data management and analysis.</li>
<li>Recruit, mentor, and develop team members while fostering a collaborative and supportive work environment.</li>
<li>Organise team priorities and delegate tasks to ensure the timely delivery of information products and services.</li>
</ul>
<p><strong>Coordination and Global Collaboration</strong></p>
<ul>
<li>Coordinate information management activities across the Country Office.</li>
<li>Work closely with programme teams to identify data needs and improve information workflows.</li>
<li>Work with programme teams to improve information workflows and data use.</li>
<li>Contribute to INSO’s global information management initiatives and systems.</li>
</ul>
<p><strong>Provide IT Support (when applicable)</strong></p>
<ul>
<li>Provide basic IT troubleshooting and user support to staff.</li>
<li>Maintain shared information platforms such as SharePoint.</li>
<li>Coordinate with HQ IT on technical issues and system updates.</li>
</ul>
<h1>Requirements</h1>
<p><strong>Essential</strong></p>
<ul>
<li>Fluency in English and the working language of the CO, both written and verbal.</li>
<li>Minimum 5 years of experience in data management, data visualisation, or information management.</li>
<li>Minimum 2 years of experience managing a team.</li>
<li>Experience with Power BI and DAX, or similar BI software (such as Tableau).</li>
<li>Proficiency in database management using SQL.</li>
<li>Working knowledge of scripting languages such as Python or R.</li>
<li>Basic knowledge in GIS software and systems (e.g. using QGIS or ArcGIS).</li>
<li>Demonstrated ability to communicate technical information clearly to non-technical audiences.</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Master’s degree or equivalent in Information Systems, Computer Science, Data Management, GIS, or relevant field.</li>
<li>Experience working with humanitarian organisations, particularly NGOs operating in complex contexts.</li>
<li>Proficiency or familiarity with Persian and/or Pashto</li>
<li>Knowledge of the regional context or previous professional experience in the region.</li>
<li>Experience delivering training or capacity building related to data or information management tools.</li>
</ul>
<p><strong>Core Competencies</strong></p>
<ul>
<li>Attention to details – Ensures accuracy and quality by carefully reviewing data, reports, and processes.</li>
<li>Analytical Thinking – Interprets complex data with accuracy to support decision-making.</li>
<li>Leadership – Guides and develops team members through mentoring, clear direction, and effective delegation.</li>
<li>Collaboration – Fosters teamwork and shared goals across diverse groups.</li>
<li>Diplomacy – Builds trust and inclusion through empathy and listening.</li>
<li>Communication – Conveys information clearly and adapts to the audience.</li>
<li>Proactivity – Anticipates issues and suggests practical, forward-thinking solutions.</li>
</ul>
<h1>INSO’s Safeguarding Policy</h1>
<p>INSO is fully committed to the safe recruitment, selection and vetting of all potential new staff, trustees and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.</p>
<p>Terms & Conditions</p>
<p>12-month renewable contract, <strong>USD 4200</strong> per month salary, 1.75 days annual leave per month, medical coverage.</p>
<p>How to apply</p>
<p>Please submit completed applications to <strong><u>jobs@afg.ngosafety.org</u></strong> and reference <strong>‘IM - AFG’</strong> in the subject line. Applications should be in English and include:</p>
<ul>
<li>An updated CV</li>
<li>A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.</li>
</ul>
<p> </p>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The Site Manager (SM) is responsible for delivering high-quality food service in accordance with the performance work statement. Responsibilities include, but are not limited to scheduling of personnel, work supervision and quality control. Functional authority and task completion are the responsibility of the Site Manager. Services provided shall include Food Services and DFAC Equipment Maintenance and Repair, Inspection, Cleaning and Maintenance of Hood and Duct Systems, Bottled Water Delivery Distribution and Storeroom functions as specified in the Performance Work Statement. The SM is responsible for direct oversight of the successful performance of key subcontracts put in place to support contract requirements. Responsibilities + Responsible for the overall management, execution, and personnel supervision of Food Services and DFAC Equipment Maintenance and Repair, Inspection, Cleaning and Maintenance of Hood and Duct Systems, Bottled Water Delivery Distribution and Storeroom Functions as specified in the Performance Work Statement. + Responsible for providing services on a 24/7/365 basis. + Responsible for successful implementation of all contractual matters and CDRL reports at designated site/location. + Shall meet with the contracting officer, contract administrator, government’s quality assurance person and other government personnel as needed to ensure a successful partnership. + Responsible for ensuring a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas. + Responsible for establishing and maintaining a documented training program. + Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools). + Manage subcontracts put in place to support contract requirements. + Responsible for precise execution of company time reporting procedures and accurate completion of timesheet. + Shall perform escort duties. + Performs other duties as assigned in accordance with contractual, functional, and mission requirements. + The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities and qualifications required of employees to perform this job. Qualifications Minimum Qualifications Education/Certifications: + Must have a High School diploma or equivalent, bachelor’s degree preferred. + Must have or shall be able to pass and maintain a current Serve-Safe certification. + Must be certified or shall be willing to receive certification to drive up to a 10K forklift. + Must be able to or shall be willing to learn to drive manual transmission vehicles. + Must have a current, valid U.S. Passport and US or Local Driver’s License. + Must have and maintain a valid U.S. SECRET or Interim Secret Security Clearance prior to deployment. + Must be able to read, write, speak and understand English fluently. + Must be able to pass MOD15 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc. Experience: + Military food service experience in the grade of Master Sergeant (E-7) or above within the ten (10) years, three (3) year must have been served as a manager or assistant manager. + Additional managerial experience to include: performance management of employees, training, completing required reports, and excellent customer satisfaction results. Skills: + Must be knowledgeable in Tri-Service Food Code, Food Safety Program AFI 34-239, AFMAN 34-240, Food Service Program Management Armed Forces Recipe System, inventory control, HACCP, and the U.S Department of Health and Human Services Food Code standards. + Thorough understanding of quality customer food service and preparation of nutritional meals. + Must be able to work under pressure. + Service oriented. + Excellent communication, analytical, project management and supervisory skills. + Must be skilled with Microsoft programs such as Excel, Word, and Power Point. + Able and willing to work periods of long hours to meet mission requirements + Military experience in a contingency environment and knowledge and experience working with government contracts preferred. Supervisory/Budget Responsibilities: + Must be willing to familiarize self with program financials to include PMRs and EACs. Working Environment: + Work will be indoors and outdoors. + Exposure to heat, cold, dust, noise, chemicals may occur. + Overtime and shift work may be required depending on contractual needs. + Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. + Task specific work environment training will be provided as required. + Must be prepared to function in a wartime environment to support U.S. interests. + 100% Overseas Assignment. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
Jordan - Aqaba
<p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><div>Education: High school diploma or G.E.D. equivalent.</div><div>Related Work Experience: At least 2 years of related work experience.</div><div>Supervisory Experience: At least 1 year of supervisory experience.</div><div>License or Certification: None</div>