HTML5 Jobs in Jordan

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p> <h4>About the role</h4> <p>As our Spa Receptionist, you will be the first point of contact for our guests and members, creating a welcoming and professional experience from arrival to departure. You will play a key role in managing spa reservations, guest inquiries, retail sales, administrative functions, and daily reception operations while ensuring exceptional service standards are consistently delivered. This position requires excellent communication skills, strong attention to detail, and a passion for wellness and hospitality.</p> <h4>What you will do</h4> <ul> <li>Welcome guests and members warmly, ensuring a personalized and seamless spa experience.</li> <li>Manage spa reservations, appointments, cancellations, and schedule updates using the spa management system.</li> <li>Communicate appointment details and schedule changes promptly to therapists and spa team members.</li> <li>Process guest payments, charges, memberships, gift certificates, and retail transactions accurately.</li> <li>Maintain daily cashier reports, accounting records, and reconciliation procedures in accordance with established policies.</li> <li>Read, update, and communicate relevant information from the daily logbook to ensure smooth operations.</li> <li>Handle incoming and outgoing correspondence and maintain organized guest and membership records.</li> <li>Promote spa treatments, memberships, packages, and retail products to maximize revenue opportunities.</li> <li>Provide knowledgeable recommendations on spa services, wellness products, and treatment benefits.</li> <li>Monitor and maintain inventory levels of retail products, office supplies, guest amenities, and spa linen items.</li> <li>Prepare regular operational reports, including membership status, expired memberships, attendance statistics, birthday reports, therapist commissions, and monthly performance reports.</li> <li>Ensure the reception area, juice bar, guest waiting areas, and surrounding facilities remain clean, organized, and always welcoming.</li> <li>Respond professionally to guest feedback, requests, and concerns, escalating issues when necessary.</li> <li>Maintain confidentiality of guest information and financial records.</li> <li>Follow all hotel safety, security, emergency, and operational procedures.</li> <li>Assist with special projects and additional duties as assigned by Spa Management.</li> </ul> <h4>What you bring</h4> <ul> <li>Previous experience in a spa, wellness, hospitality, or front office environment preferred.</li> <li>Strong customer service and interpersonal skills with a guest-focused mindset.</li> <li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li> <li>Experience with spa booking systems, property management systems, or point-of-sale systems is preferred.</li> <li>Strong organizational and administrative abilities with excellent attention to detail.</li> <li>Ability to handle multiple priorities in a fast-paced environment while maintaining professionalism.</li> <li>Basic accounting, cash-handling, and reporting skills.</li> <li>Sales-oriented approach with the ability to recommend services and retail products confidently.</li> <li>Proficiency in Microsoft Office applications and general computer systems.</li> <li>Positive attitude, teamwork skills, and a passion for delivering exceptional guest experiences.</li> </ul> <h4>What we offer</h4> <ul> <li>Competitive salary and benefits package.</li> <li>Opportunities for professional development and career growth.</li> <li>A supportive and collaborative work environment.</li> <li>Training programs designed to enhance your hospitality and wellness expertise.</li> <li>Employee wellness and recognition programs.</li> <li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li> </ul> <h4>Schedule & hours</h4> <p>Full time job.</p> <p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p> <h4>About the role</h4> <p>Outlet Manager is responsible for overseeing the daily operations, inventory, sales, mentoring the team members, delivering the ultimate food and beverage experience to guests and maintaining service quality and consistency for the venue (In-Room Dining (IRD) and All Day Dining).</p> <h4>What you will do</h4> <ul> <li>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.</li> <li>Control labor cost and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control.</li> <li>Supervise the venue service procedures, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li> <li>Observe physical condition of facilities and equipment in the venue and make recommendations for corrections and improvements as needed.</li> <li>Provide knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience.</li> <li>Work closely with the Assistant Director of Food and Beverage, Director of Food & Beverage and Executive Chef to design effective food menu, beverage menu and amenity options while ensuring excellent product quality at a well-placed price.</li> <li>Oversee the planning, execution, and continuous improvement of the In Room Dining (IRD) amenity program to enhance the guest experience.</li> <li>Ensure all amenities presented with the highest standards of creativity, elegance, and consistency in room placement.</li> <li>Attend regular operational meetings to ensure effective coordination and cooperation with hotel departments.</li> <li>Participate in regular team meetings and ongoing training programs to ensure service excellence.</li> <li>Conduct daily briefing and regular departmental meetings to keep employees updated on operation, informed of hotel policies and changes as well as ways to increase sales and service.</li> <li>Work professionally and cooperatively with colleagues and supervisors, maintaining a positive and respectful team atmosphere.</li> <li>Adhere to the company policies, grooming standards, and performance expectations.</li> <li>Ensure compliance with Four Seasons' Category One and Two Work Rules and Standards of Conduct (EmPact).</li> </ul> <h4>What you bring</h4> <ul> <li>High school / diploma degree or equivalent experience.</li> <li>A minimum of 5 years of experience in restaurant management or similar roles.</li> <li>Excellent verbal communication skills in both Arabic and English languages.</li> <li>Financial acumen.</li> <li>Attention to details.</li> <li>Ability to resolve issues and handle service recovery effectively.</li> <li>Strong interpersonal, communication, and motivational skills to lead diverse teams.</li> <li>Must be able to work all shifts including AMs, PMs, weekends, and holidays.</li> </ul> <h4>What we offer:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Employee travel program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).</li> <li>Many other perks provided by the company.</li> </ul> <h4>Schedule & hours:</h4> <p>Full time job.<br> Scheduled days and times may vary based on need.<br> Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p> <h4>About the role</h4> <p>Outlet Manager is responsible for overseeing the daily operations, inventory, sales, mentoring the team members, delivering the ultimate food and beverage experience to guests and maintaining service quality and consistency for the venue (In-Room Dining (IRD) and All Day Dining).</p> <h4>What you will do</h4> <ul> <li>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.</li> <li>Control labor cost and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control.</li> <li>Supervise the venue service procedures, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li> <li>Observe physical condition of facilities and equipment in the venue and make recommendations for corrections and improvements as needed.</li> <li>Provide knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience.</li> <li>Work closely with the Assistant Director of Food and Beverage, Director of Food & Beverage and Executive Chef to design effective food menu, beverage menu and amenity options while ensuring excellent product quality at a well-placed price.</li> <li>Oversee the planning, execution, and continuous improvement of the In Room Dining (IRD) amenity program to enhance the guest experience.</li> <li>Ensure all amenities presented with the highest standards of creativity, elegance, and consistency in room placement.</li> <li>Attend regular operational meetings to ensure effective coordination and cooperation with hotel departments.</li> <li>Participate in regular team meetings and ongoing training programs to ensure service excellence.</li> <li>Conduct daily briefing and regular departmental meetings to keep employees updated on operation, informed of hotel policies and changes as well as ways to increase sales and service.</li> <li>Work professionally and cooperatively with colleagues and supervisors, maintaining a positive and respectful team atmosphere.</li> <li>Adhere to the company policies, grooming standards, and performance expectations.</li> <li>Ensure compliance with Four Seasons' Category One and Two Work Rules and Standards of Conduct (EmPact).</li> </ul> <h4>What you bring</h4> <ul> <li>High school / diploma degree or equivalent experience.</li> <li>A minimum of 5 years of experience in restaurant management or similar roles.</li> <li>Excellent verbal communication skills in both Arabic and English languages.</li> <li>Financial acumen.</li> <li>Attention to details.</li> <li>Ability to resolve issues and handle service recovery effectively.</li> <li>Strong interpersonal, communication, and motivational skills to lead diverse teams.</li> <li>Must be able to work all shifts including AMs, PMs, weekends, and holidays.</li> </ul> <h4>What we offer:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Employee travel program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).</li> <li>Many other perks provided by the company.</li> </ul> <h4>Schedule & hours:</h4> <p>Full time job.<br> Scheduled days and times may vary based on need.<br> Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the role</b></p><br><br><p>Outlet Manager is responsible to overseeing the daily operations, inventory, sales, mentoring the team members, delivering the ultimate food and beverage experience to guests and maintaining service quality and consistency for the venue&nbsp;<b>(In-Room Dinning (IRD) and All Day Dinning).</b></p><br><br><br><p><b>What you will do</b></p><br><br><p>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation. Control labor cost and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control. Supervising the venue service procedures, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts. Observe physical condition of facilities and equipment in the venue and make recommendations for corrections and improvements as needed. Provide knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience. Working closely with the Assistant Director of Food and Beverage, Director of Food &amp; Beverage and Executive Chef to design effective food menu, beverage menu and amenity options while ensuring excellent product quality at a well-placed price. Oversee the planning, execution, and continuous improvement of the In Room Dining (IRD) amenity program to enhance the guest experience. Ensure all amenities presented with the highest standards of creativity, elegance, and consistency in Room placement. Attend regular operational meetings to ensure effective coordination and cooperation with hotel departments. Participate in regular team meetings and ongoing training programs to ensure service excellence. Conduct daily briefing and regular departmental meetings to keep employees updated on operation, informed of hotel policies and changes as well as ways to increase sales and service. Work professionally and cooperatively with colleagues and supervisors, maintaining a positive and respectful team atmosphere. Adhere to the company policies, grooming standards, and performance expectations. Ensure compliance with Four Seasons' Category One and Two Work Rules and Standards of Conduct (EmPact).</p><br><br><br><p><b>What you bring</b></p><br><br><ul><li>High school / Diploma degree or equivalent experience.</li><li>A minimum of 5 years of experience in restaurants management or similar roles.</li><li>Excellent verbal communication skills in both Arabic and English Languages.</li><li>Financial Acumen.</li><li>Attention to details.</li><li>Ability to resolve issues and handle service recovery effectively.</li><li>Strong interpersonal, communication, and motivational skills to lead diverse teams.</li><li>Must be able to work all shifts including, AM's, PM's, weekends, and holidays.</li></ul><br><p><b>What we offer:&nbsp;</b></p><br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent training and development opportunities.</li><li>Employee Travel Program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).</li><li>Many other perks provided by the company.</li></ul><p><b>Schedule &amp; Hours:</b></p><br><br><ul><li>Full time job.</li><li>Scheduled days and times may vary based on need.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the role</b></p><br><br><p>Outlet Manager is responsible to overseeing the daily operations, inventory, sales, mentoring the team members, delivering the ultimate food and beverage experience to guests and maintaining service quality and consistency for the venue&nbsp;<b>(In-Room Dinning (IRD) and All Day Dinning).</b></p><br><br><br><p><b>What you will do</b></p><br><br><p>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation. Control labor cost and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control. Supervising the venue service procedures, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts. Observe physical condition of facilities and equipment in the venue and make recommendations for corrections and improvements as needed. Provide knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience. Working closely with the Assistant Director of Food and Beverage, Director of Food &amp; Beverage and Executive Chef to design effective food menu, beverage menu and amenity options while ensuring excellent product quality at a well-placed price. Oversee the planning, execution, and continuous improvement of the In Room Dining (IRD) amenity program to enhance the guest experience. Ensure all amenities presented with the highest standards of creativity, elegance, and consistency in Room placement. Attend regular operational meetings to ensure effective coordination and cooperation with hotel departments. Participate in regular team meetings and ongoing training programs to ensure service excellence. Conduct daily briefing and regular departmental meetings to keep employees updated on operation, informed of hotel policies and changes as well as ways to increase sales and service. Work professionally and cooperatively with colleagues and supervisors, maintaining a positive and respectful team atmosphere. Adhere to the company policies, grooming standards, and performance expectations. Ensure compliance with Four Seasons' Category One and Two Work Rules and Standards of Conduct (EmPact).</p><br><br><br><p><b>What you bring</b></p><br><br><ul><li>High school / Diploma degree or equivalent experience.</li><li>A minimum of 5 years of experience in restaurants management or similar roles.</li><li>Excellent verbal communication skills in both Arabic and English Languages.</li><li>Financial Acumen.</li><li>Attention to details.</li><li>Ability to resolve issues and handle service recovery effectively.</li><li>Strong interpersonal, communication, and motivational skills to lead diverse teams.</li><li>Must be able to work all shifts including, AM's, PM's, weekends, and holidays.</li></ul><br><p><b>What we offer:&nbsp;</b></p><br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent training and development opportunities.</li><li>Employee Travel Program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).</li><li>Many other perks provided by the company.</li></ul><p><b>Schedule &amp; Hours:</b></p><br><br><ul><li>Full time job.</li><li>Scheduled days and times may vary based on need.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our <b>Guest Relations Agent</b> is responsible for delivering exceptional and personalized guest experiences throughout the guest journey. You will welcome guests, anticipate their needs, recognize guest preferences, and respond to guest concerns professionally. Working closely with all hotel departments, you will ensure seamless service delivery while fostering guest loyalty by consistently exceeding expectations and maintaining Four Seasons standards.</p><br><br><p><b>What you will do:</b></p><br><br><ul><li>Welcome guests warmly and provide a personalized experience throughout their arrival, stay, and departure.</li><li>Build meaningful relationships with guests by anticipating their needs and recognizing individual preferences.</li><li>Identify VIPs, returning guests, and special occasions, ensuring appropriate amenities and arrangements are coordinated.</li><li>Respond promptly to guest requests, inquiries, and concerns, ensuring timely follow-up and resolution.</li><li>Handle guest complaints professionally and efficiently, escalating issues when necessary while maintaining a luxury guest experience.</li><li>Maintain accurate guest profiles by updating preferences, requests, and special notes in the property management system.</li><li>Coordinate with Front Office, Housekeeping, Food &amp; Beverage, Concierge, Engineering, Spa, and other departments to ensure seamless service delivery.</li><li>Conduct guest follow-ups and courtesy calls to measure satisfaction and proactively address any concerns.</li><li>Arrange special amenities, celebrations, transportation, restaurant reservations, and other guest requests.</li><li>Monitor arrivals, departures, and in-house guest activity to identify opportunities for personalized service.</li><li>Promote hotel facilities, restaurants, spa services, and local experiences to enhance the guest stay.</li><li>Prepare and maintain guest-related records, reports, and handover notes to ensure effective communication between shifts.</li><li>Maintain a visible presence in guest areas, proactively engaging with guests to identify opportunities for service enhancement.</li><li>Gather and document guest feedback, sharing insights with management to support continuous improvement.</li><li>Maintain comprehensive knowledge of hotel services, facilities, promotions, and local attractions to provide personalized recommendations.</li><li>Support guest recognition and loyalty initiatives in accordance with brand standards and guest preferences.</li><li>Ensure compliance with hotel policies, service standards, guest confidentiality, and all health, safety, and security procedures.</li><li>Maintain a professional appearance and represent Four Seasons with courtesy, discretion, and integrity in all guest interactions.</li><li>Work collaboratively with colleagues across all departments to achieve departmental and hotel objectives.</li><li>Participate in departmental meetings, training sessions, and continuous learning initiatives.</li><li>Perform other duties as assigned by management.</li><li>Ensure compliance with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct (EmPact).</li></ul><p><b>What you bring:</b></p><br><br><ul><li>A diploma or bachelor’s degree in Hospitality Management, Hotel Administration, Tourism, or a related field is preferred; equivalent hospitality experience will also be considered.</li><li>A minimum of one year of experience in guest relations, front office, concierge, or another guest-facing role is preferred. Experience within a luxury hotel is an advantage, but candidates with relevant customer service experience are welcome to apply.</li><li>Excellent guest service and interpersonal skills.</li><li>Strong verbal and written communication skills in English; Arabic or additional languages are an advantage.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Excellent organizational and time-management skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Strong attention to detail and a proactive approach to creating exceptional guest experiences.</li><li>Ability to work collaboratively with cross-functional teams.</li><li>Flexibility to work rotating shifts, weekends, and public holidays.</li></ul><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary and comprehensive benefits package.</li><li>Excellent training and development opportunities.</li><li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li><li>Recognition programs and employee wellness initiatives.</li></ul><p><b>Schedule &amp; hours:</b></p><br><br><ul><li>Full-time job.</li><li>Shifts may include early mornings, evenings, weekends, and holidays depending on operational requirements.</li></ul><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable&nbsp;prices . We are part of IKEA Al-Homaizi Limited, operating in&nbsp;three countries - Kuwait, Jordan, and Morocco.</p><br><p>We are an equal opportunities employer. We hire and treat our co-workers in a manner that does not discriminate with regards to gender, race, colour, religion, age, disability, sexual orientation, marital status, nationality, political opinion, union affiliation, social or ethnic origin.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion &amp;&nbsp;Diversity,&nbsp;All with&nbsp;Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><ul><li>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts.</li><li>Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to:</li><li>Your focus area is our Småland; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting.</li><li>When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout.</li><li>Operate and Support Store activities.</li><li>Provide a day out for the whole family.</li><li>Maintain the communications of the shopping tools for any services and campaigns to be up to date.</li><li>Secure an easy buying process from home to home.</li><li>Act as a highly efficient, and staffed, sales mechanism.</li><li>Show home furnishing solutions full of inspiring home furnishing ideas.</li><li>You’re the first one to meet our customers making sure meeting their wishes and needs.</li><li>Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store.</li><li>Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required.</li><li>Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click &amp; Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience.</li><li>Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</li></ul><p><strong>&nbsp; Functional / Technical Skills</strong></p><br><ul><li>Good understanding of Småland operational routines, including child registration, safety procedures, and capacity control.</li><li>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</li><li>Ability to follow Småland guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</li><li>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</li><li>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</li><li>Ability to use basic store systems and registration tools for Småland check-in and customer support tasks.</li><li>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</li><li>Ability to maintain cleanliness, organization, and safety standards in the Småland play area and entrance zone.</li><li>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</li><li>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</li><li>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</li><li>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</li></ul><br>Qualifications<br><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Småland.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul><br>Additional Information<br><p>* Local employment regulations applies</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable&nbsp;prices . We are part of IKEA Al-Homaizi Limited, operating in&nbsp;three countries - Kuwait, Jordan, and Morocco.</p><br><p>We are an equal opportunities employer. We hire and treat our co-workers in a manner that does not discriminate with regards to gender, race, colour, religion, age, disability, sexual orientation, marital status, nationality, political opinion, union affiliation, social or ethnic origin.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion &amp;&nbsp;Diversity,&nbsp;All with&nbsp;Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><ul><li>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts.</li><li>Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to:</li><li>Your focus area is our Småland; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting.</li><li>When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout.</li><li>Operate and Support Store activities.</li><li>Provide a day out for the whole family.</li><li>Maintain the communications of the shopping tools for any services and campaigns to be up to date.</li><li>Secure an easy buying process from home to home.</li><li>Act as a highly efficient, and staffed, sales mechanism.</li><li>Show home furnishing solutions full of inspiring home furnishing ideas.</li><li>You’re the first one to meet our customers making sure meeting their wishes and needs.</li><li>Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store.</li><li>Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required.</li><li>Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click &amp; Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience.</li><li>Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</li></ul><p><strong>&nbsp; Functional / Technical Skills</strong></p><br><ul><li>Good understanding of Småland operational routines, including child registration, safety procedures, and capacity control.</li><li>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</li><li>Ability to follow Småland guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</li><li>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</li><li>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</li><li>Ability to use basic store systems and registration tools for Småland check-in and customer support tasks.</li><li>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</li><li>Ability to maintain cleanliness, organization, and safety standards in the Småland play area and entrance zone.</li><li>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</li><li>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</li><li>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</li><li>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</li></ul><br>Qualifications<br><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Småland.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul><br>Additional Information<br><p>* Local employment regulations applies</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our <b>Social Media Executive</b> is responsible for managing and growing Four Seasons Hotel Amman's social media presence by creating engaging content, maintaining brand consistency and monitoring performance. You will work closely with the Public Relations &amp; Marketing team to showcase the hotel's exceptional experiences while strengthening our online community and brand awareness.</p><br><br><p><b>What you will do:</b></p><br><br><ul><li>Manage the hotel's day-to-day presence across all social media platforms in line with Four Seasons Brand Guidelines and visual identity.</li><li>Plan, create, schedule, and publish engaging social media content that reflects the hotel's luxury positioning and storytelling.</li><li>Capture and coordinate photography, videography, and behind-the-scenes content to support campaigns and daily content needs.</li><li>Monitor social media channels, respond to comments and messages when appropriate, and escalate guest concerns to the relevant teams.</li><li>Track, analyze, and report on social media performance, providing insights and recommendations to optimize engagement and reach.</li><li>Collaborate closely with internal departments to highlight hotel experiences, seasonal promotions, events, dining concepts, and special initiatives.</li><li>Coordinate with external creative partners and agencies, when applicable, to maximize campaign effectiveness and exposure.</li><li>Ensure all content aligns with Four Seasons brand standards, tone of voice, and luxury hospitality positioning.</li><li>Act as a brand ambassador both online and offline, representing Four Seasons professionally across all interactions.</li><li>Manage and engage with the hotel's social media communities by responding promptly and professionally to comments and direct messages across all Instagram channels, including the Hotel and Restaurant accounts, ensuring daily monitoring and exceptional guest engagement.</li><li>Support the management and growth of the hotel's LinkedIn presence by collaborating with the People &amp; Culture team and contributing to employer branding and recruitment-related content initiatives.</li><li>Create and manage bilingual social media content, with a primary focus on English while ensuring timely and culturally relevant Arabic content for seasonal campaigns, promotions, and guest communications. Respond to guest inquiries and messages in both English and Arabic with professionalism and accuracy.</li><li>Coordinate and manage the hotel's external content creation agency, including planning and organizing photo and video shoots, developing creative concepts and mood boards, overseeing production on-site, and ensuring all content aligns with Four Seasons brand standards, marketing objectives, and visual identity before publication.</li></ul><p><b>What you bring:</b></p><br><br><ul><li>A degree in Marketing, Communications, Digital Media, or a related field.</li><li>Previous experience managing social media platforms, preferably within hospitality, luxury, lifestyle, or a related industry.</li><li>Strong understanding of major social media platforms, content trends, and digital marketing best practices.</li><li>Excellent copywriting and communication skills with strong attention to detail.</li><li>Experience using social media scheduling, analytics, and reporting tools.</li><li>Creative mindset with the ability to generate fresh ideas while maintaining brand consistency.</li><li>Strong organizational skills with the ability to manage multiple projects and meet deadlines in a fast-paced environment.</li><li>Passion for luxury hospitality, storytelling, and creating memorable digital experiences.</li></ul><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career growth.</li><li>A supportive and collaborative work environment.</li><li>Training programs designed to enhance your leadership and hospitality expertise.</li><li>Employee wellness and recognition programs.</li><li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li></ul><p><b>Schedule &amp; hours:</b></p><br><br><ul><li>Full-time job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role<p>Marsh is seeking a highly experienced<b>Executive Assistant</b>to provide senior-level administrative and operational support to executive leaders. This role is ideal for an individual with strong judgment, exceptional discretion, and a proven track record supporting executives in fast-paced, high-accountability environments.</p><br><br><p>You will act as a trusted partner and effective gatekeeper—ensuring priorities are managed, key meetings are well prepared, travel and logistics run smoothly, and stakeholders receive a consistently professional experience.</p><br><br>Key Responsibilities<p><b>Executive calendar and priority management</b></p><br><br><ul><li>Manage complex, high-volume executive calendars, including coordination across time zones when required.</li><li>Anticipate conflicts and competing priorities; propose solutions that protect focus time and critical business commitments.</li><li>Ensure executives are fully prepared for meetings (agenda, objectives, attendees, context, and required pre-reads).</li><li>Maintain an effective rhythm of business (e.g., 1:1s, leadership meetings, monthly reviews, QBRs).</li></ul><p><b>Meeting and communication coordination (internal and external)</b></p><br><br><ul><li>Coordinate meetings with senior internal leaders and external stakeholders (clients, partners, vendors) with executive-level professionalism.</li><li>Prepare and quality-check briefing packs, agendas, action logs, and presentations.</li><li>Capture outcomes and drive follow-up on actions, owners, and deadlines when required.</li><li>Manage meeting logistics (rooms, MS Teams links, attendee lists) and proactively resolve scheduling/technology issues.</li></ul><p><b>Travel, logistics, and event support</b></p><br><br><ul><li>Arrange complex travel itineraries (domestic and international as required), including flights, hotels, ground transport, and contingency planning.</li><li>Prepare detailed itineraries and ensure all confirmations and documentation are in place.</li><li>Handle last-minute changes calmly and efficiently.</li><li>Support internal events and executive engagements (offsites, town halls, visits) as needed.</li></ul><p><b>Administrative operations and business support</b></p><br><br><ul><li>Process expenses and reimbursements accurately and on time, ensuring compliance with required documentation.</li><li>Draft, format, and proofread communications and documents to an executive-ready standard.</li><li>Coordinate approvals and administrative workflows; track and follow through to completion.</li><li>Maintain structured file management across Teams/SharePoint, including version control and access management.</li></ul><p><b>Stakeholder management, confidentiality, and continuous improvement</b></p><br><br><ul><li>Build strong working relationships across leadership teams, peers, and assistants to ensure seamless coordination.</li><li>Communicate clearly and tactfully at all levels; represent executives professionally.</li><li>Handle sensitive information with strict confidentiality and strong ethical judgment.</li><li>Identify opportunities to improve processes and standardize templates (agendas, action trackers, briefing packs).</li></ul>Required Qualifications &amp; Experience<ul><li><b>8+ years</b>of progressive experience supporting senior leaders (executive management level), ideally in a multinational, professional services, consulting, financial services, or similarly complex environment.</li><li>Proven ability to manage complex calendars and coordinate across multiple stakeholders with competing priorities.</li><li>Demonstrated capability to handle confidential matters with discretion, maturity, and sound judgment.</li><li>Bachelor’s degree preferred (or equivalent combination of education and relevant experience).</li></ul>Required Skills &amp; Capabilities<ul><li>Executive-level professionalism and strong stakeholder management skills.</li><li>Excellent written and verbal communication; able to draft high-quality correspondence and summaries.</li><li>Highly organized with strong attention to detail and dependable follow-through.</li><li>Proactive mindset with strong judgment on urgency, confidentiality, and escalation.</li><li>Strong collaboration and service orientation; able to operate effectively across teams and cultures.</li><li>Advanced proficiency in<b>Microsoft 365</b>(Outlook, Teams, Word, PowerPoint, Excel) and strong working knowledge of Teams/SharePoint file management.</li><li>Resilient and calm under pressure; comfortable handling last-minute changes and shifting priorities.</li></ul>Preferred / Advantageous Experience<ul><li>Experience supporting multiple executives or a leadership team.</li><li>Professional services / client-facing environment experience with high standards of quality and responsiveness.</li><li>Experience coordinating leadership events (offsites, town halls, executive visits).</li><li>Familiarity with expense tools and workflow platforms in corporate environments.</li></ul>Working Requirements<ul><li>Based in<b>Amman, Jordan</b>, with flexibility aligned to business needs.</li><li>Occasional availability outside standard hours may be required to support executive schedules.</li><li>Limited travel support/coordination may be required depending on executive needs.</li></ul><br><p> Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.<br>Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.<br>Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.<br></p><br><br><br> </div>

<p><strong>Job Title: &nbsp;</strong>WAM Liaison Officer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;</p> <p><strong>Department: </strong>WAM/ Operations&nbsp;&nbsp;</p> <p><strong>Position Grade:</strong> D</p> <p><strong>Reports to: </strong>TFM Training Lead/WAM Operations Manager&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p> <p ><strong>No. of subordinates: &nbsp;&nbsp;</strong>Direct:&nbsp; 0&nbsp;&nbsp; &nbsp;&nbsp;Indirect: 0</p> <p ><strong>Working time %: </strong>100%</p> <p><strong>Location: </strong>MAG Jordan – Amman, Zarqa, with travel to project operational areas outside of these location.</p> <p><strong>_________________________________________________________________________________</strong></p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>MAG’s Vision is a safe future for women, men and children affected by violence, conflict and insecurity. </strong>People will live in communities where their rights are upheld, with dignity and choice and free from fear from mines, explosive remnants of war (ERW) and the impact of small arms and light weapons and ammunition.</p> <p>&nbsp;</p> <p><strong>MAG’s Mission is to save lives and build safer futures.</strong>&nbsp;We will use our core skills and distinctive competence to save lives through the removal of mines and ERW, and reduce the impact of small arms, light weapons and ammunition on people and communities. How we do this is as important as what we do – we work primarily with and for communities, for us ‘it’s all about people’.</p> <p>&nbsp;</p> <p><strong>MAG’s Values</strong><strong>. </strong>Our values come to life through our actions, every day. How we act has an impact on others. As someone who works at MAG, you can help to create a positive culture by demonstrating our values through your own behaviour and actions. Everyone has a role to play in shaping our culture. Everyone should understand our values and is encouraged to think how they are relevant to their individual role.</p> <p>&nbsp;</p> <p><strong>DETERMINED</strong><strong> - We work with purpose. </strong></p> <p>&nbsp;</p> <p><strong>EXPERT </strong><strong>- Through excellence and expertise we build trust.</strong></p> <p>&nbsp;</p> <p><strong>INTEGRITY</strong><strong> - We strive to do the right thing.</strong></p> <p>&nbsp;</p> <p><strong>COMPASSION</strong><strong> - People come first in everything we do. </strong></p> <p>&nbsp;</p> <p><strong>INCLUSIVE</strong><strong> - We are inclusive, and we value diversity. </strong></p> <p><strong>_________________________________________________________________________________</strong></p> <p>&nbsp;</p> <p><strong><u>Job Purpose</u></strong></p> <p>&nbsp;</p> <p>The Liaison Officer will provide dedicated coordination and administrative support to facilitate the effective delivery of the International Ammunition Technician Course conducted in Jordan for Jordanian Armed Forces (JAF) personnel. The role is specifically designed to assist the newly deployed Training Lead (TL) in managing daily and weekly operational, logistical, translation, and coordination requirements associated with the course, ensuring smooth communication between stakeholders and uninterrupted execution of training activities.</p> <p>The Liaison Officer will support translation of technical training delivering as required, other duties will be to ensure that all enabling functions, such as coordination with military counterparts, scheduling, documentation, and logistical follow‑up, are managed efficiently and in accordance with organisational procedures and national protocols.</p> <p>&nbsp;</p> <p><strong>_________________________________________________________________________________</strong></p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong><u>Principal Responsibilities </u></strong></p> <p>&nbsp;</p> <p><strong><u>Liaison, Coordination and Representation</u></strong></p> <p>&nbsp;</p> <ol> <li>Act as the day‑to‑day liaison between the project team, the Technical Field Managers (TFMs) Training Lead, and designated Jordanian Armed Forces (JAF) focal points.</li> <li>Facilitate official communication and coordination with JAF and administrative offices to support course implementation.</li> <li>Translate training delivery where needed.</li> <li>Coordinate access permissions, entry procedures, and movement within military installations in line with national military regulations.</li> <li>Support the TFMs in arranging meetings, briefings, and coordination sessions with JAF counterparts and other relevant stakeholders.</li> <li>Represent the organisation in routine coordination meetings when required and relay outcomes to the TFMs and project management.</li> <li>Ensure cultural and institutional sensitivities are respected in all interactions with national counterparts.</li> <li>Understand all stakeholder organisational structures and operate within their boundaries.</li> <li>Ensure relevant and transparent communications on all program issues.</li> <li>Ensure the integrity of MAG’s organisational profile in all external communications (written and verbal).</li> </ol> <p>&nbsp;</p> <p><strong><u>Project Planning and Monitoring</u></strong></p> <p>&nbsp;</p> <ol> <li>Responsible for Procurement and logistics planning, coordination, follow up on deliveries with procurement and logistics department.&nbsp;</li> <li>Assist the TFMs in preparing and maintaining detailed weekly and daily activity plans for the duration of the course.</li> <li>Track implementation of planned activities, including classroom sessions, practical exercises, site visits, and administrative milestones.</li> <li>Maintain an updated course schedule and ensure timely dissemination of changes to all concerned parties.</li> <li>Monitor the availability and readiness of training venues, equipment, and supporting services, and follow up with responsible entities to resolve issues.</li> <li>Support the organization of opening and closing ceremonies, official visits, and evaluation events as required.</li> <li>Highlight and address the TFMs problems that partner organisations encounter during partner collaboration and cooperation.</li> </ol> <p>&nbsp;</p> <p><strong><u>Information Management</u></strong></p> <p >&nbsp;</p> <ol> <li>Ensure collection of the required data.</li> <li>Provide data to the Information Management Unit in the appropriate formats.</li> <li>Undertake data entry, analysis, and reporting as required.</li> <li>Maintain organised records of participant lists, attendance sheets, contact details, and official correspondence related to the course.</li> <li>Manage the flow of information between the TFMs, project team, and JAF counterparts to ensure all stakeholders have accurate and up‑to‑date information.</li> <li>Ensure that all documentation is stored, archived, and shared in accordance with organisational information management procedures.</li> <li>Support the preparation and translation (if required) of administrative documents, schedules, and routine correspondence between English and Arabic.</li> </ol> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong><u>Reporting</u></strong></p> <p>&nbsp;</p> <ol> <li>Submit weekly activity plans and reports to the TFM-TL and other persons as required.</li> <li>Maintain clear and efficient communication with the TFMs and other team members as necessary, ensuring effective reporting when needed.</li> <li>Provide the TFMs with regular updates on coordination status, emerging issues, and required follow‑up actions.</li> <li>Draft short weekly coordination summaries highlighting key activities, challenges, and mitigation measures.</li> <li>Maintain logs of meetings, decisions, and action points, ensuring they are tracked to completion.</li> <li>Support the compilation of end‑of‑course administrative reports and lessons learned related to coordination and logistics.</li> </ol> <div> <p>&nbsp;</p>

<p><h4>Job summary</h4> <p>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Understanding market opportunities & driving revenue</strong></p> <ul> <li>Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.</li> <li>Partners with group/catering counterpart to effectively manage the business opportunity.</li> <li>Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.</li> <li>Handles all opportunities if property does not participate in an EBC.</li> <li>Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.</li> <li>Focuses efforts on group/catering accounts with significant potential sales revenue.</li> <li>Develops effective group/catering sales plans and actions.</li> <li>Designs, develops and sells creative catered events.</li> <li>Maximizes revenue by upselling packages and creative food and beverage.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for each property based on market conditions and individual property needs.</li> <li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li> </ul> <p><strong>Providing exceptional customer service</strong></p> <ul> <li>Handles complex business with significant revenue potential as well as significant customer expectations.</li> <li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, familiarization trips, trade shows, etc.</li> <li>Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.</li> <li>Supports brand’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li> <li>Provides excellent customer service in order to grow share of the account.</li> <li>Executes brand’s customer service standards and property’s brand standards.</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.</li> <li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li> </ul> <p><strong>Building successful relationships</strong></p> <ul> <li>Works collaboratively with off-property sales channels (e.g., Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Manages and develops relationships with key internal and external stakeholders.</li> <li>Uses sales resources and administrative/support staff.</li> </ul> <p><strong>Additional responsibilities</strong></p> <ul> <li>Utilizes intranet for resources and information.</li> <li>Conducts site inspections.</li> <li>Creates contracts as required.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).</li> </ul> <h4>About Marriott International</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.</p> <p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott.</p> <p>Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p><p></p>

<p><strong>SCOPE OF WORK</strong></p> <p><strong>JORDAN Himaya Activity</strong></p> <table align="center" border="1" cellpadding="0" cellspacing="0" width="504"> <tbody> <tr> <td > <p><strong>Proposed Personnel</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Position</strong></p> </td> <td > <p>Procurement &amp; Construction Officer</p> </td> </tr> <tr> <td > <p><strong>Maximum Level of Effort</strong></p> </td> <td > <p>Full-time LTTA (18 Months)</p> </td> </tr> <tr> <td > <p><strong>Base of Operations</strong></p> </td> <td > <p>Amman, Jordan</p> </td> </tr> <tr> <td > <p><strong>position reports to</strong></p> </td> <td > <p>Procurement Manager</p> </td> </tr> </tbody> </table> <ol> <li><strong>Project Background:</strong></li> </ol> <p>The Jordan Himaya Activity aims to enhance the availability and quality of essential services and protection for survivors of domestic and sexual violence in Jordan. The project has two outcomes: 1) survivor-centered institutional capacity improved, and 2) legislative frameworks for protecting survivors and responding to violence strengthened. To achieve these outcomes, the project will apply a survivor-centered systems-strengthening approach to improve prevention, response, and protection services, and to support the development and implementation of survivor-centered legislation and policies.&nbsp;</p> <p><strong>Role’s Purpose:</strong></p> <p>The Procurement &amp; Construction Officer is a key member of the Project Team. S/he will play a pivotal role in ensuring integrity, fairness, and openness in procurement processes and adherence to policies, procedures, and controls. The main responsibility for this position is to conduct procurement of goods, services, construction and rehabilitation activities in compliance with DAI policies and procedures, and US requirements. The position requires relevant work experience in the field of procurement and contracting across a variety of industry sectors, contract management, dispute resolution, managing interpersonal relationships and communication, and investigating/following up on vendor issues. The position requires knowledge of the Federal Acquisition Regulations (FAR). The Procurement &amp; Construction Officer will be responsible for gathering complete procurement related backup documentation and auditing prior to submission to the Project´s Finance Team. S/he will develop and release solicitations, conduct price/cost/reasonability analyses, and perform any other related duties as assigned.</p> <p>In addition to procurement responsibilities, the Procurement &amp; Construction Officer will provide technical support for construction and rehabilitation projects, including the review of engineering documents, support during the planning and procurement phases, monitoring construction activities, and coordinating with project stakeholders to ensure quality implementation and timely delivery of project activities.</p> <p><strong>Key Duties and Responsibilities</strong><strong>:</strong></p> <ul> <li><em>General Acquisition &amp; Procurement Responsibilities</em> <ul > <li>Solicit bids and quotes from vendors in adherence with policies &amp; approved requisitions and quarterly procurement plans.</li> <li>Monitor, track and expedite all project procurement activities and delivery status of goods/services.</li> <li>Gather current pricing information independently.</li> <li>Conduct price/cost/reasonability analyses.</li> <li>Help non-procurement staff understand the requirements for submitting accurate and thorough requisitions, cost estimates, statements of work, or to determine other technical specifications.</li> <li>Determine source selection methods for complex procurement to ensure compliance.</li> <li>Assist project staff in coordinating meetings, facilitating discussions, and developing briefings in support of the source selection process.</li> <li>Prepare cost evaluation data, and source selection documentation.</li> <li>Ensure procurements are approved by the required DAI authorities, and/or client approvals are received, before awards are made.</li> <li>Through market research efforts, identify and qualify potential suppliers (and products/services). Ensure that beneficial, ethical and open supplier relationships are created and maintained according to procurement policies.</li> <li>Maintain procurement file system in DAI’s procurement system (WRIKE)</li> <li>Work closely with various home office support staff.</li> <li>Provide technical assessments and recommendations for construction and rehabilitation projects during the planning phase to support project development and procurement activities.</li> <li>Review engineering designs, drawings, technical specifications, Bills of Quantities (BoQs), cost estimates, implementation schedules, health and safety plans, quality assurance and quality control plans, surveys, and equipment requirements. Provide written comments and recommendations to improve technical quality and ensure project requirements are adequately reflected in procurement and contractual documents.</li> </ul> </li> <li><em>Construction Monitoring and Technical Support</em> <ul > <li>Conduct regular site visits to monitor the quality, progress, safety, environmental compliance, and climate risk mitigation measures for construction and rehabilitation activities.</li> <li>Maintain and update project implementation schedules for assigned construction activities and report on project progress, identifying potential risks, delays, and recommended corrective actions.</li> <li>Provide technical advice and practical engineering solutions to address implementation challenges and support the timely completion of construction activities.</li> <li>Prepare site visit reports and communicate findings and recommendations to the project team.</li> <li>Coordinate and communicate with government counterparts, consultants, contractors, suppliers, and other stakeholders on technical and construction-related matters.</li> </ul> </li> <li><em>Procurement Management Systems</em> <ul > <li>Enforce use of DAI’s operations &amp; procurement system, etc.</li> <li>Maintain electronic procurement records &amp; files in various DAI’s system platforms.</li> <li>Help DAI staff understand the use of procurement systems as necessary.</li> </ul> </li> <li><em>Audit </em> <ul > <li>Prepare complete backup documentation for procurement purchases &amp; submit to project’s Finance Team.</li> <li>Conduct daily reviews of procurement related backup documentation to ensure completeness, accuracy, and compliance.</li> <li>Perform regular spot audits of procurement files.</li> <li>Assist and collaborate in external or internal audits as necessary.</li> </ul> </li> <li><em>Compliance/Policies &amp; Procedures</em> <ul > <li>Ensure integrity, compliance, fairness, accuracy, and openness in procurement processes.</li> <li>Ensure adequate competition is achieved, as per DAI policies and procedures.</li> <li>Ensure DAI/US Government and FAR policies, and procedures are followed and enforced.</li> <li>Help other project staff become more familiar, and understand, the DAI policies and procedures related to procurement.</li> </ul> </li> <li>Other duties assigned by the Procurement Manager, DFO, and COP.</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>Bachelor’s degree in civil engineering, architectural engineering, or a related field.</li> <li>5+ years of responsible experience in procurement, construction procurement, or a related field, including at least 3 years of direct experience in construction, engineering, or site-based activities.</li> <li>Demonstrated experience in construction and rehabilitation procurement, including reviewing engineering designs, technical specifications, Bills of Quantities (BoQs), cost estimates, implementation schedules, and other technical documents.</li> <li>Knowledge of US Government procurement policies and procedures required.</li> <li>Experience with Microsoft office suite.</li> <li>Demonstrated knowledge of internal controls and audit processes.</li> <li>Prior work experience in Jordan.</li> <li>Professional proficiency in English and Arabic is required.</li> </ul> <p><strong>Skills</strong>&nbsp;</p> <ul> <li>An extremely well organized and self-directed individual with sound technical skills, analytical ability, good judgment, strong operational focus.&nbsp; &nbsp;</li> <li>Strong problem-solving skills as well as exceptional customer relations (both internally &amp; externally).</li> <li>Strong commitment to ethics and completing compliant procurement procedures.</li> <li>Excellent written and oral communication skills.</li> <li>Strong understanding of budgets.</li> </ul> <p><strong>Reporting</strong></p> <p>The Procurement and Construction Officer will report to the Procurement Manager.</p> <p>&nbsp;</p>

<p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. The Role: The Arts Manager will implement activities in country delivered through one or both of the Arts global programmes: Arts in Action and Creative Growth. They may work with a small team in country and manage sector partner and stakeholder relationships. They will also build relationships and work closely with their peers in other countries and across the global arts network, often collaborating on global programmes Main Accountabilities but not limited to the following: Sector/subject expertise * Uses their own knowledge of the country s arts and creative industries, intelligence and insight from other sector partners, to support the implementation of global arts programmes that meet the specific needs of the country while also providing value to UK arts and creative industry organisations. * Through ongoing relationships with Global arts colleagues, builds and maintains good understanding of UK arts and creative industry sector priorities. * Identifies opportunities for the UK Arts sector to work in and collaborate with peers in country Leadership &amp; management * Provides specialist input and design to help ensure activities under the Arts global programmes are relevant to the Arts and creative industry sectors in country. * Actively collaborates with colleagues in Arts global teams on programmes. * Manages Arts activities day-to-day ensuring global standards on programme and contract management are achieved. * Actively works to mainstream EDI and become anti-racist in our cultures and practices within our organisation and in our programmes. Strategy and/or planning * Contributes to planning process for country arts portfolio within region * Develops and nurtures internal relationships to ensure strategic objectives are aligned, understood and achieved * Considers the role of digital products, services and channels in optimising the impact and sustainability of the portfolio, working with regional marketing and digital colleagues. Relationship &amp; Stakeholders * Maintains partner relationships relevant to the Arts, and wider cultural sectors, to maintain a strong understanding of relevant themes and issues in the arts and creative industries. * Builds and maintains a broad, diverse and dynamic network of key creative and cultural sector representatives in country. Brand and market positioning * Promotes the diversity of the UK arts and creative industries sector in country * Ensures British Council s value proposition and support to the UK arts sector in country is clear and communicated and that our reputation for quality and as a valued not-for-profit partner remains high and contributes to our mission. * Contributes to the development of internal and external communications materials to highlight impactful stories from the country Arts portfolio Programme management * Manages finances of small projects and activities in the Arts portfolio and will flag up issues promptly * Manages issues with internal and external partners and stakeholders and escalates them when necessary * Holds delivery partners, team members and consultants to account for agreed deliverables Role specific knowledge and experience: Essential: * Good knowledge and understanding of current trends and practices in at least one sector of the arts and creative industries in the country * Experience of working on national arts/ creative industry projects +Language Requirements: The British Council systems and global processes operate in English. Written and verbal proficiency in English is required. Desirable: * Understanding and appreciation of current arts trends and practices in the UK * Experience of working on international arts projects Closing Date: Applications will close on 12 August 2026 at 21:59 UK Time You must have the legal right to work in Jordan at the time of application. Important Information: * Business unit: Cultural Engagement * Pay Band: 6 * Gross salary: JOD 1 002 * Country/Location: Amman, Jordan * Contract Type: Two (2) Years Fixed Term Requirements: Please note that candidates must have the pre-existing, legal right to work in Jordan. Mobility / relocation / visa sponsoring support will not be provided. British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview. A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email EMAIL_ADDRESS</p><p><strong>Desired Candidate Profile</strong></p><p>Role specific knowledge and experience: Essential: * Good knowledge and understanding of current trends and practices in at least one sector of the arts and creative industries in the country * Experience of working on national arts/ creative industry projects +Language Requirements: The British Council systems and global processes operate in English. Written and verbal proficiency in English is required. Desirable: * Understanding and appreciation of current arts trends and practices in the UK * Experience of working on international arts projects</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Founded in 2016, Alef Education (ALEFEDT on the Abu Dhabi Securities Exchange) is an award-winning AI powered learning solutions provider redefining K to 12 education. Headquartered in Abu Dhabi, the company serves approximately 2.0 million students and 84,000 educators across 19,000 schools in the UAE, Indonesia, and Morocco. Its flagship Alef Platform delivers personalized learning experiences that enhance student engagement and outcomes, while its supplemental solutions Alef Pathways, Abjadiyat, and Arabits extend learning across subjects and languages. Through its innovative use of artificial intelligence, data insights, and culturally relevant content, Alef Education is transforming teaching and learning to advance equity, access, and excellence for every student.</p><p>About The Role</p><p>The Digital Marketing Manager is responsible for leading all digital marketing strategies for Alef Education products and services. The role will be responsible for working directly with product teams to design, implement, and manage the overall product marketing strategy, monitoring results to drive sales leads and enable achievement of revenue goals.</p><p>Key Responsibilities:</p><p>Digital Marketing Strategy - Lead development and implementation of digital marketing strategies to enable target market reach and sales objectives Work closely with product leadership to develop digital marketing strategies that accelerate engagement and drive sales leads Develop and implement detailed digital marketing strategic plans according to strategic objectives outlined to deliver product marketing and sales lead goals Responsible to manage calendar of digital marketing activities and events to maintain continuous awareness of the brand, products and accelerate opportunities for sales Drive demand for Alef Education products, positioning the organization on various social media platforms as a key strategic partner to meet client education objectives Use market research to support development of detailed digital marketing strategies and campaigns that align with and complement brand and product guidelines Develop and maintain relationships with existing and prospective digital media marketing partners, identifying trends and engaging platforms that maximize marketing results Monitor performance of digital marketing activities, adjusting and streamlining lead generation processes and effectively capitalize on opportunities to drive sales Support renewal and negotiation of vendor contracts with a mind for long term value and sustainable marketing performance</p><p>Product Market Campaign Development - Lead the strategic development of product marketing campaigns to enable target market reach and lead generation objectives Develop and implement product marketing strategies designed to achieve lead generation and sales objectives for Alef Education products and services Design and implement detailed product marketing plans and concepts to maximize efficiency and performance of targeted goals within budget parameters Evaluate market conditions, leading market research and analysis to support development of detailed product marketing strategies and campaigns Collaborate with marketing and design teams to produce and delivery creative content that maximizes marketing results, aligned with brand and division strategies Monitor performance of product marketing effectiveness, adjusting and streamlining promotion and lead generation processes to enabling effective sales generation</p><p>Digital Marketing Design &amp; Implementation - Using a large variety of digital marketing tools, design, implement and monitor efficiency and performance of product marketing results Design and implement detailed digital media marketing strategies including but not limited to SEM, email, websites, and social media platforms to maximize efficiency and performance of targeted goals within budget parameters Collaborate with marketing and design teams to produce and deliver creative content that maximizes marketing results, aligned with brand and product strategies Develop and monitor Key Performance Indicators and dashboards that enable effective analysis, reporting and decision making with a notable ability to quickly identify and respond to patterns of marketing success or failure Work closely with Head of Business Development and Product teams to manage key performance indicators of active marketing campaigns and rapidly make adjustment when needed to maximize spend results</p><p>Market Research - Lead analysis and development of marketing research to enable decision making on product marketing strategies based on trends and target market needs Utilize analysis to evaluate end-to-end customer experience and perception across multiple channels and customer touch points to influence marketing content Facilitates ongoing product team communication to ensure all key stakeholders are well informed and aligned on trends, data, and marketing achievements/obstacles Research and forecast future sales and performance trends Research competitors and capitalize on market activities to improve digital marketability of Alef Education products and services Track and periodically report industry and market trends in digital and product marketing to enable aligned and effective practices that deliver results across the organization</p><p>Community Leadership - Responsible for managing communication and relationships across the organization in order to effectively lead and enable high performing teams to achieve their goals Build effective relationships with team members, inviting and facilitating problem solving and idea generation to help empower individual capabilities Train, coach and develop team members, ensuring clear expectations are communicated and regularly discussed in an open, collaborative team culture Evaluate and periodically review competencies throughout team, identifying areas for new training or further skill development to enable ongoing results Generate and share data driven reports about team performance, mission-related objectives and timelines Communicate expectations and routinely reviews and discusses feedback Establish schedules, processes, deadlines, and targeted results to enable ongoing improvement and ability to achieve improving results Conduct regular team meetings and one to one conversations to ensure all members are updated on relevant news, information, and best practices Provide the right tools and resources, ensuring teams are equipped to work productively and achieve key results</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Marketing or a related discipline Experience working with marketing projects and promoting business initiatives Background in design and copywriting is a plus Familiar with product marketing tactics (e.g. integrated marketing campaigns) Working knowledge of marketing tools (Google Marketing Cloud, Salesforce Pardot, Socialbakers.. etc). Ability to communicate the vision and value of new products to the sales team and develop sales tools that facilitate the selling process Experience in planning and participating in the launch of new features and products and briefing the press and PR teams about new products and conducting demonstrations. The ability to speak and write to a high standard is crucial. Gaining insight into customer needs and experiences. Ability to drive toward results, overcoming obstacles, bottlenecks and other risks as required Ability to quickly establish credibility, influence and trust with other team members in order to better drive results Ability to articulate priorities and revise plans to meet tight deadlines Familiarity with various project management practices and tools with the ability to implement and customize to the needs of the team and/or project Fluency in English and Arabic.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Founded in 2016, Alef Education (ALEFEDT on the Abu Dhabi Securities Exchange) is an award-winning AI powered learning solutions provider redefining K to 12 education. Headquartered in Abu Dhabi, the company serves approximately 2.0 million students and 84,000 educators across 19,000 schools in the UAE, Indonesia, and Morocco. Its flagship Alef Platform delivers personalized learning experiences that enhance student engagement and outcomes, while its supplemental solutions Alef Pathways, Abjadiyat, and Arabits extend learning across subjects and languages. Through its innovative use of artificial intelligence, data insights, and culturally relevant content, Alef Education is transforming teaching and learning to advance equity, access, and excellence for every student.</p><p>The Digital Marketing Manager is responsible for leading all digital marketing strategies for Alef Education products and services. The role will be responsible for working directly with product teams to design, implement, and manage the overall product marketing strategy, monitoring results to drive sales leads and enable achievement of revenue goals.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Digital Marketing Strategy</strong> - Lead development and implementation of digital marketing strategies to enable target market reach and sales objectives Work closely with product leadership to develop digital marketing strategies that accelerate engagement and drive sales leads Develop and implement detailed digital marketing strategic plans according to strategic objectives outlined to deliver product marketing and sales lead goals Responsible to manage calendar of digital marketing activities and events to maintain continuous awareness of the brand, products and accelerate opportunities for sales Drive demand for Alef Education products, positioning the organization on various social media platforms as a key strategic partner to meet client education objectives Use market research to support development of detailed digital marketing strategies and campaigns that align with and complement brand and product guidelines Develop and maintain relationships with existing and prospective digital media marketing partners, identifying trends and engaging platforms that maximize marketing results Monitor performance of digital marketing activities, adjusting and streamlining lead generation processes and effectively capitalize on opportunities to drive sales Support renewal and negotiation of vendor contracts with a mind for long term value and sustainable marketing performance</p><p><strong>Product Market Campaign Development</strong> - Lead the strategic development of product marketing campaigns to enable target market reach and lead generation objectives Develop and implement product marketing strategies designed to achieve lead generation and sales objectives for Alef Education products and services Design and implement detailed product marketing plans and concepts to maximize efficiency and performance of targeted goals within budget parameters Evaluate market conditions, leading market research and analysis to support development of detailed product marketing strategies and campaigns Collaborate with marketing and design teams to produce and delivery creative content that maximizes marketing results, aligned with brand and division strategies Monitor performance of product marketing effectiveness, adjusting and streamlining promotion and lead generation processes to enabling effective sales generation</p><p><strong>Digital Marketing Design &amp; Implementation</strong> - Using a large variety of digital marketing tools, design, implement and monitor efficiency and performance of product marketing results Design and implement detailed digital media marketing strategies including but not limited to SEM, email, websites, and social media platforms to maximize efficiency and performance of targeted goals within budget parameters Collaborate with marketing and design teams to produce and deliver creative content that maximizes marketing results, aligned with brand and product strategies Develop and monitor Key Performance Indicators and dashboards that enable effective analysis, reporting and decision making with a notable ability to quickly identify and respond to patterns of marketing success or failure Work closely with Head of Business Development and Product teams to manage key performance indicators of active marketing campaigns and rapidly make adjustment when needed to maximize spend results</p><p><strong>Market Research</strong> - Lead analysis and development of marketing research to enable decision making on product marketing strategies based on trends and target market needs Utilize analysis to evaluate end-to-end customer experience and perception across multiple channels and customer touch points to influence marketing content Facilitates ongoing product team communication to ensure all key stakeholders are well informed and aligned on trends, data, and marketing achievements/obstacles Research and forecast future sales and performance trends Research competitors and capitalize on market activities to improve digital marketability of Alef Education products and services Track and periodically report industry and market trends in digital and product marketing to enable aligned and effective practices that deliver results across the organization</p><p><strong>Community Leadership</strong> - Responsible for managing communication and relationships across the organization in order to effectively lead and enable high performing teams to achieve their goals Build effective relationships with team members, inviting and facilitating problem solving and idea generation to help empower individual capabilities Train, coach and develop team members, ensuring clear expectations are communicated and regularly discussed in an open, collaborative team culture Evaluate and periodically review competencies throughout team, identifying areas for new training or further skill development to enable ongoing results Generate and share data driven reports about team performance, mission-related objectives and timelines Communicate expectations and routinely reviews and discusses feedback Establish schedules, processes, deadlines, and targeted results to enable ongoing improvement and ability to achieve improving results Conduct regular team meetings and one to one conversations to ensure all members are updated on relevant news, information, and best practices Provide the right tools and resources, ensuring teams are equipped to work productively and achieve key results</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Marketing or a related discipline Experience working with marketing projects and promoting business initiatives Background in design and copywriting is a plus Familiar with product marketing tactics (e.g. integrated marketing campaigns) Working knowledge of marketing tools (Google Marketing Cloud, Salesforce Pardot, Socialbakers.. etc). Ability to communicate the vision and value of new products to the sales team and develop sales tools that facilitate the selling process Experience in planning and participating in the launch of new features and products and briefing the press and PR teams about new products and conducting demonstrations. The ability to speak and write to a high standard is crucial. Gaining insight into customer needs and experiences. Ability to drive toward results, overcoming obstacles, bottlenecks and other risks as required Ability to quickly establish credibility, influence and trust with other team members in order to better drive results Ability to articulate priorities and revise plans to meet tight deadlines Familiarity with various project management practices and tools with the ability to implement and customize to the needs of the team and/or project Fluency in English and Arabic.</p><p></p></section>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p> <h4>About the role</h4> <p>Our Restaurant & Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p> <h4>What you will do:</h4> <strong>Beverage service management</strong><br> <ul> <li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li> <li>Lead the design, implementation, and continuous enhancement of beverage manuals, seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li> <li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li> <li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li> <li>Optimize fast moving items availability, inventory and cost efficiency.</li> <li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li> <li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li> <li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li> <li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li> </ul> <strong>Food service management</strong><br> <ul> <li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li> <li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li> <li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li> <li>Ensure effective coordination between kitchen and service teams to support seamless operations.</li> <li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li> <li>Collaborate closely with the Executive Chef and Food & Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li> <li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li> <li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li> <li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li> <li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li> <li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li> <li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li> <li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li> <li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li> <li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li> <li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li> <li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li> <li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li> <li>Adhere to company policies, grooming standards, and performance expectations.</li> <li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li> </ul> <h4>What you bring:</h4> <ul> <li>High school diploma or equivalent; a degree or diploma in hospitality management or a related field is preferred.</li> <li>Minimum 5–7 years of experience in restaurant, bar, or hospitality operations.</li> <li>At least 2–3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li> <li>Strong knowledge of food and beverage operations, including mixology and wine service.</li> <li>Proficiency in POS systems, inventory management, and financial reporting.</li> <li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li> <li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li> <li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li> <li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li> <li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li> <li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li> <li>Outstanding interpersonal and communication skills, with the ability to engage effectively with diverse guests and teams; fluency in English (required), and Arabic.</li> <li>Flexible and adaptable to varying work schedules, including evenings, weekends, and holidays, in a dynamic hospitality environment.</li> </ul> <h4>What we offer:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and career development opportunities.</li> <li>Employee travel program (after completing six months of service, eligible employees receive complimentary nights at Four Seasons properties worldwide).</li> <li>Complimentary meals during shifts.</li> <li>A collaborative, supportive, and inclusive work environment.</li> <li>Many other exciting employee benefits and recognition programs.</li> </ul> <h4>Schedule & hours:</h4> <ul> <li>Full-time position.</li> <li>Scheduled days and hours may vary based on operational needs.</li> <li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li> </ul></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p> <h4>About the role</h4> <p>Our Restaurant & Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p> <h4>What you will do:</h4> <strong>Beverage service management</strong><br> <ul> <li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li> <li>Lead the design, implementation, and continuous enhancement of beverage manuals, seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li> <li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li> <li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li> <li>Optimize fast moving items availability, inventory and cost efficiency.</li> <li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li> <li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li> <li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li> <li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li> </ul> <strong>Food service management</strong><br> <ul> <li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li> <li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li> <li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li> <li>Ensure effective coordination between kitchen and service teams to support seamless operations.</li> <li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li> <li>Collaborate closely with the Executive Chef and Food & Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li> <li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li> <li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li> <li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li> <li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li> <li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li> <li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li> <li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li> <li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li> <li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li> <li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li> <li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li> <li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li> <li>Adhere to company policies, grooming standards, and performance expectations.</li> <li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li> </ul> <h4>What you bring:</h4> <ul> <li>High school diploma or equivalent; a degree or diploma in hospitality management or a related field is preferred.</li> <li>Minimum 5–7 years of experience in restaurant, bar, or hospitality operations.</li> <li>At least 2–3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li> <li>Strong knowledge of food and beverage operations, including mixology and wine service.</li> <li>Proficiency in POS systems, inventory management, and financial reporting.</li> <li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li> <li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li> <li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li> <li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li> <li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li> <li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li> <li>Outstanding interpersonal and communication skills, with the ability to engage effectively with diverse guests and teams; fluency in English (required), and Arabic.</li> <li>Flexible and adaptable to varying work schedules, including evenings, weekends, and holidays, in a dynamic hospitality environment.</li> </ul> <h4>What we offer:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and career development opportunities.</li> <li>Employee travel program (after completing six months of service, eligible employees receive complimentary nights at Four Seasons properties worldwide).</li> <li>Complimentary meals during shifts.</li> <li>A collaborative, supportive, and inclusive work environment.</li> <li>Many other exciting employee benefits and recognition programs.</li> </ul> <h4>Schedule & hours:</h4> <ul> <li>Full-time position.</li> <li>Scheduled days and hours may vary based on operational needs.</li> <li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our Restaurant &amp; Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p><br><br><br><p><b>What you will do:</b></p><br><br><p><b>Beverage Service Management</b></p><br><br><ul><li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li><li>Lead the design, implementation, and continuous enhancement of beverage manuals, Seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li><li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li><li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li><li>Optimize fast moving items availability, inventory and cost efficiency.</li><li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li><li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li><li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li><li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li></ul><br><p><b>Food Service Management</b></p><br><br><ul><li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li><li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li><li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li><li>Ensure effective coordination between kitchen and service teams to support seamless operations</li><li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li><li>Collaborate closely with the Executive Chef and Food &amp; Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li><li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li><li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li><li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li><li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li><li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li><li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li><li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li><li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li><li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li><li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li><li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li><li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li><li>Adhere to company policies, grooming standards, and performance expectations.</li><li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li></ul><br><p><b>What you bring:</b></p><br><br><ul><li>High School Diploma or equivalent; a degree or diploma in Hospitality Management or a related field is preferred.</li><li>Minimum 5–7 years of experience in restaurant, bar, or hospitality operations.</li><li>At least 2–3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li><li>Strong knowledge of food and beverage operations, including mixology and wine service.</li><li>Proficiency in POS systems, inventory management, and financial reporting.</li><li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li><li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li><li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li><li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li><li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li><li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li><li>Outstanding interpersonal and communication skills, with the ability to engage effectively with diverse guests and teams; fluency in English (required), and Arabic.</li><li>Flexible and adaptable to varying work schedules, including evenings, weekends, and holidays, in a dynamic hospitality environment.</li></ul><br><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent training and career development opportunities.</li><li>Employee Travel Program (after completing six months of service, eligible employees receive complimentary nights at Four Seasons properties worldwide).</li><li>Complimentary meals during shifts.</li><li>A collaborative, supportive, and inclusive work environment.</li><li>Many other exciting employee benefits and recognition programs.</li></ul><br><p><b>Schedule &amp; hours:</b></p><br><br><ul><li>Full-time position.</li><li>Scheduled days and hours may vary based on operational needs.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Save the Children International has an exciting opportunity for a<strong>Head, People Operations&nbsp;</strong>to join our <strong>global team</strong>.&nbsp;</p><br><ul> <li><strong>Job Title:</strong>&nbsp;Head, People Operations</li> <li><strong>Reports To:</strong>&nbsp;Director, People Services</li> <li><strong>Work Pattern:</strong> Remote with flexible working options available&nbsp;&nbsp;</li> <li><strong>Location:</strong> Any approved Save the Children International office location. For a full list of locations that Save the Children International can hire in, please visit: SCI Careers&nbsp;&nbsp;</li> <li><strong>Contract Length:</strong> Permanent</li> <li><strong>Right to Work:</strong> The successful candidate must possess the unrestricted right to work in their current or preferred location for the duration of employment&nbsp;</li> <li><strong>People Management:</strong> manager of multiple teams; 13 direct/indirect reports&nbsp;&nbsp;</li> <li><strong>Remit:&nbsp;</strong>&nbsp;Global</li></ul><p><strong>Team Purpose</strong>&nbsp;</p><br><p>The People Operations team plays a critical role in delivering an exceptional employee experience across our global workforce. Through the provision of efficient, customer-centric people services, the team manages all transactional HR activities throughout the employee lifecycle, including onboarding, offboarding, contractual changes, and core HR administration. Acting as a key connection point with our payroll team, they ensure the accurate and timely processing of employee data and payroll-related activities. In addition, the team partners with the People Centres of Excellence to implement and operationalise global people strategies, policies, and programmes, ensuring consistency, compliance, and alignment with organisational goals.</p><br><p><strong>Role Purpose</strong></p><br><p>Ensure the delivery of a seamless, customer-focused People Operations service across the full employee lifecycle for our global teams. Oversee the efficient execution of all HR transactional activities, including new starters, leavers, contractual changes, and employee records management. Drive data accuracy and governance across HRIS platforms, maintaining a trusted and reliable source of people data for the organisation. Act as a key point of contact for employees, managers, and local teams, providing expert guidance and directing stakeholders to the appropriate policies, processes, and resources to enable effective resolution of people-related queries and requests.</p><br><p><strong>Principal Accountabilities</strong>&nbsp;</p><br><ol> <li><strong>Lead the People Operations function</strong> to deliver a high-quality people service across our global workforce. Ensure all employee and manager queries, requests, and transactions are managed effectively and resolved within agreed service level agreements (SLAs), driving a positive employee experience.</li> <li><strong>Establish, monitor, and analyse People Operations metrics and KPIs</strong> to measure service performance, identify trends, and drive continuous improvement in operational efficiency, service quality, and employee satisfaction.</li> <li><strong>Own the integrity of SCI's people data</strong>, ensuring all organisational, employee, and workforce information is accurately maintained within HRIS. Implement and maintain robust data governance frameworks, controls, and processes to safeguard data quality, accuracy, and compliance.</li> <li><strong>Lead the continuous review and enhancement of HR policies, systems, and processes</strong>, ensuring they remain fit for purpose, scalable, compliant with local legislation, and aligned to the evolving needs of the organisation.</li> <li><strong>Oversee and approve monthly payroll submissions</strong> across all global teams and international employees, ensuring the accuracy of HRIS data, compliance with statutory requirements, and seamless coordination with payroll providers and internal stakeholders.</li> <li><strong>Deliver accurate and insightful people analytics and reporting</strong>, including headcount, turnover, absence, recruitment, diversity, and service performance metrics, providing data-driven insights to inform decision-making and workforce planning.</li> <li><strong>Ensure full compliance with employment legislation, GDPR, and internal governance requirements</strong> across the UK, Ireland, and other applicable jurisdictions, mitigating risk through robust operational controls and best practice processes.</li> <li><strong>Partner closely with the Reward team</strong> to successfully deliver all cyclical reward activities, including annual salary reviews and statutory reporting requirements such as Gender Pay Gap reporting. Support reward analysis and ensure the consistent application of reward policies, frameworks, and practices across the organisation.</li> <li>&nbsp;<strong>Drive operational excellence and continuous improvement initiatives</strong> across People Services, leveraging technology, automation, and process optimisation to improve efficiency, reduce risk, and enhance the employee experience.</li> <li>&nbsp;<strong>Lead, develop, and inspire the People Operations team</strong>, fostering a culture of accountability, collaboration, customer service excellence, and continuous learning to ensure the team delivers against organisational objectives.</li> <li><strong>Oversee facilities management and compliance activities for the UK office</strong>, ensuring a safe, efficient, and compliant working environment for employees and visitors.</li></ol><p><strong>Essential Experience and Skills</strong>&nbsp;</p><br><ul> <li>Extensive experience of establishing and leading diverse HR Operations teams</li> <li>Experience of leading HR Operational activity in complex organisations during times of significant change</li> <li>Proven experience of re-designing and simplifying key HR Operations processes</li> <li>Excellent written and verbal communication skills with the ability to relate business priorities and strategy to day-to-day activities for the People Operations team</li> <li>Proven ability to build and maintain relationships with key stakeholders&nbsp;</li> <li>Ability to prioritise and manage workload during peaks of employee related activity at different times of the year</li> <li>Proven excellence in building and motivating a strong team, remotely, with a focus on building a diverse and inclusive team focussed on delivering excellence across all aspects of the role.</li> <li>Experienced in managing and motivating subject matter experts in particular Reward and Global Mobility</li></ul><p><strong>Education and Qualifications&nbsp;</strong>&nbsp;</p><br><p><strong>Desirable</strong>&nbsp;</p><br><ul> <li>CIPD Member status (or International equivalent). Chartered Institute of Personnel and Development (CIPD) qualification or equivalent</li></ul><p><strong>Working at Save the Children International</strong>&nbsp;</p><br><p>Save the Children is the world's leading organisation for children, employing ~25,000 staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first.&nbsp;</p><br><p>We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.&nbsp;</p><br><p>The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, <strong>Ambition for Children 2030</strong>, and reach every last child.&nbsp;</p><br><p><strong>Diversity, Equity and Inclusion and Equal Opportunities</strong>&nbsp;</p><br><p>DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.&nbsp;</p><br><p>We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.&nbsp;</p><br><p>Reasonable adjustments will be made should any candidate invited to interview require this.&nbsp;</p><br><p><strong>Application Information</strong>&nbsp;</p><br><p>Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found at SCI Careers. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.&nbsp;</p><br><p>Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.&nbsp;<br> &nbsp;<br> Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline.&nbsp;</p><br><p><strong>Our Recruitment Process</strong>&nbsp;</p><br><ul> <li>Application review by our recruiting team based on your CV and cover letter&nbsp;</li> <li>Two-stage competency-based interviews with the hiring team&nbsp;</li> <li>Some recruitment may include an additional assessment or case study stage, or a third stage interview&nbsp;</li> <li>If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks&nbsp;</li></ul><p>We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse. All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-Harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.&nbsp;</p><br><p><strong>Save the Children does not charge a fee at any stage of the recruitment process.</strong></p><br><br> </div>