Bank Jobs - Amman Jordan

<p><h4>Description</h4> <p>Bank of Jordan, a leading financial institution in Jordan, is seeking a talented and experienced project management engineer to join our team. As a project management engineer at Bank of Jordan, you will play a crucial role in managing and overseeing strategic projects from initiation to successful completion. You will work closely with cross-functional teams to ensure projects are delivered on time, within budget, and to the highest quality standards.</p> <p>At Bank of Jordan, we prioritize excellence, innovation, and continuous improvement. As a project management engineer, you will have the opportunity to contribute to the success of the bank by effectively planning, executing, monitoring, and controlling project activities. If you are a detail-oriented, organized, and results-driven individual with strong project management skills, we invite you to join our team.</p> <h4>Responsibilities</h4> <li>Lead and manage the end-to-end lifecycle of strategic projects, from initiation to successful completion.</li> <li>Define project scope, objectives, deliverables, and success criteria in collaboration with stakeholders.</li> <li>Create and maintain comprehensive project plans, including schedules, budgets, and resource allocation.</li> <li>Coordinate and collaborate with cross-functional teams to ensure effective project execution and delivery.</li> <li>Monitor project progress, identify and mitigate risks and issues, and take corrective actions as necessary.</li> <li>Prepare and present regular project status reports to senior management and stakeholders.</li> <li>Ensure adherence to project management methodologies, standards, and best practices.</li> <li>Facilitate communication and collaboration among project team members and stakeholders.</li> <li>Continuously monitor and evaluate project performance and implement improvements as needed.</li> <h4>Requirements</h4> <li>Bachelor's degree in engineering, business administration, or a related field.</li> <li>3+ years of experience in project management, preferably in the banking or financial services industry.</li> <li>Strong knowledge and experience in project management methodologies and tools.</li> <li>A certification in project management (PMP) is preferred.</li> <li>Demonstrated ability to successfully lead and manage projects of varying sizes and complexity.</li> <li>Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.</li> <li>Proven track record in delivering projects within scope, budget, and schedule.</li> <li>Strong analytical, problem-solving, and decision-making abilities.</li> <li>Ability to work well under pressure and manage multiple priorities.</li> <li>Proficiency in Microsoft Project or other project management software.</li></p><p></p>

<p><h4>Description</h4> <p>Bank of Jordan, a leading financial institution in Jordan, is seeking a talented and experienced project management engineer to join our team. As a project management engineer at Bank of Jordan, you will play a crucial role in managing and overseeing strategic projects from initiation to successful completion. You will work closely with cross-functional teams to ensure projects are delivered on time, within budget, and to the highest quality standards.</p> <p>At Bank of Jordan, we prioritize excellence, innovation, and continuous improvement. As a project management engineer, you will have the opportunity to contribute to the success of the bank by effectively planning, executing, monitoring, and controlling project activities. If you are a detail-oriented, organized, and results-driven individual with strong project management skills, we invite you to join our team.</p> <h4>Responsibilities</h4> <li>Lead and manage the end-to-end lifecycle of strategic projects, from initiation to successful completion.</li> <li>Define project scope, objectives, deliverables, and success criteria in collaboration with stakeholders.</li> <li>Create and maintain comprehensive project plans, including schedules, budgets, and resource allocation.</li> <li>Coordinate and collaborate with cross-functional teams to ensure effective project execution and delivery.</li> <li>Monitor project progress, identify and mitigate risks and issues, and take corrective actions as necessary.</li> <li>Prepare and present regular project status reports to senior management and stakeholders.</li> <li>Ensure adherence to project management methodologies, standards, and best practices.</li> <li>Facilitate communication and collaboration among project team members and stakeholders.</li> <li>Continuously monitor and evaluate project performance and implement improvements as needed.</li> <h4>Requirements</h4> <li>Bachelor's degree in engineering, business administration, or a related field.</li> <li>3+ years of experience in project management, preferably in the banking or financial services industry.</li> <li>Strong knowledge and experience in project management methodologies and tools.</li> <li>A certification in project management (PMP) is preferred.</li> <li>Demonstrated ability to successfully lead and manage projects of varying sizes and complexity.</li> <li>Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.</li> <li>Proven track record in delivering projects within scope, budget, and schedule.</li> <li>Strong analytical, problem-solving, and decision-making abilities.</li> <li>Ability to work well under pressure and manage multiple priorities.</li> <li>Proficiency in Microsoft Project or other project management software.</li></p><p></p>

<p><h4>Description</h4> <p>Bank of Jordan, a leading financial institution in the Middle East, is seeking a meticulous and experienced Senior Auditor - Operations & Support to join our audit team. In this role, you will be responsible for evaluating and enhancing the operational and support functions of the bank, ensuring efficiency, compliance, and risk management.</p> <p>As a part of our commitment to excellence, you will conduct audits that provide insights and recommendations to improve operational processes, strengthen internal controls, and mitigate risks. Your expertise will be pivotal in supporting the bank's operational effectiveness and overall objectives.</p> <h4>Responsibilities</h4> <ul> <li>Conduct comprehensive audits of the bank's operational and support functions, assessing compliance with policies, procedures, and regulatory requirements.</li> <li>Evaluate the effectiveness and efficiency of operational processes and recommend enhancements to increase productivity and reduce risk.</li> <li>Identify areas for improvement and potential cost savings, providing actionable recommendations to management.</li> <li>Prepare detailed audit reports outlining findings, recommendations, and management responses.</li> <li>Collaborate with operational teams to understand processes, gather data, and provide guidance on control measures.</li> <li>Monitor the implementation of audit recommendations and follow up on action items.</li> <li>Stay updated on industry best practices, regulatory changes, and emerging risks impacting the bank's operations.</li> <li>Support the development and execution of the annual audit plan and risk assessments.</li> <li>Provide mentorship and support to junior auditors within the team.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in finance, accounting, business administration, or a related field.</li> <li>Certification in auditing (e.g., CIA, CISA) is a plus.</li> <li>Minimum 5 years of experience in internal auditing, operational auditing, or relevant financial analysis experience within the banking industry.</li> <li>Strong knowledge of operational processes, risk management frameworks, and internal control methodologies.</li> <li>Excellent analytical and critical thinking skills with a detail-oriented approach.</li> <li>Strong communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.</li> <li>Ability to work independently and as part of a team, managing multiple priorities and deadlines.</li> <li>Proficiency in audit software and tools, along with advanced Microsoft Office skills.</li> <li>Commitment to maintaining confidentiality and integrity in all audit activities.</li> <li>Fluency in English is required; knowledge of Arabic is an advantage.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Bank of Jordan, a leading financial institution in the Middle East, is seeking a meticulous and experienced Senior Auditor - Operations & Support to join our audit team. In this role, you will be responsible for evaluating and enhancing the operational and support functions of the bank, ensuring efficiency, compliance, and risk management.</p> <p>As a part of our commitment to excellence, you will conduct audits that provide insights and recommendations to improve operational processes, strengthen internal controls, and mitigate risks. Your expertise will be pivotal in supporting the bank's operational effectiveness and overall objectives.</p> <h4>Responsibilities</h4> <ul> <li>Conduct comprehensive audits of the bank's operational and support functions, assessing compliance with policies, procedures, and regulatory requirements.</li> <li>Evaluate the effectiveness and efficiency of operational processes and recommend enhancements to increase productivity and reduce risk.</li> <li>Identify areas for improvement and potential cost savings, providing actionable recommendations to management.</li> <li>Prepare detailed audit reports outlining findings, recommendations, and management responses.</li> <li>Collaborate with operational teams to understand processes, gather data, and provide guidance on control measures.</li> <li>Monitor the implementation of audit recommendations and follow up on action items.</li> <li>Stay updated on industry best practices, regulatory changes, and emerging risks impacting the bank's operations.</li> <li>Support the development and execution of the annual audit plan and risk assessments.</li> <li>Provide mentorship and support to junior auditors within the team.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in finance, accounting, business administration, or a related field.</li> <li>Certification in auditing (e.g., CIA, CISA) is a plus.</li> <li>Minimum 5 years of experience in internal auditing, operational auditing, or relevant financial analysis experience within the banking industry.</li> <li>Strong knowledge of operational processes, risk management frameworks, and internal control methodologies.</li> <li>Excellent analytical and critical thinking skills with a detail-oriented approach.</li> <li>Strong communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.</li> <li>Ability to work independently and as part of a team, managing multiple priorities and deadlines.</li> <li>Proficiency in audit software and tools, along with advanced Microsoft Office skills.</li> <li>Commitment to maintaining confidentiality and integrity in all audit activities.</li> <li>Fluency in English is required; knowledge of Arabic is an advantage.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Lead and oversee the compliance function in Jordan, ensuring adherence to regulatory requirements, internal policies, and industry best practices.<br> Monitor and assess regulatory developments issued by the Central Bank of Jordan and other authorities, ensuring timely implementation across the bank.<br> Oversee AML/CFT, sanctions compliance, FATCA/CRS requirements, fraud risk management, and customer protection initiatives.<br> Conduct compliance risk assessments, gap analyses, and compliance testing activities, and recommend corrective actions to strengthen the control environment.<br> Review and assess compliance risks associated with new products, services, projects, and delivery channels.<br> Provide compliance advisory support and guidance to business units and management on regulatory and compliance matters.<br> Develop, review, and enhance compliance policies, procedures, and frameworks to ensure ongoing regulatory compliance.<br> Oversee regulatory examinations, internal and external audit reviews, and the implementation of corrective action plans.<br> Prepare and present compliance reports, key risk indicators, and recommendations to senior management and relevant committees.<br> Promote a strong compliance culture through training, awareness programs, and continuous engagement with stakeholders.</p> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Business Administration, Banking, Law, or a related field.</li> <li>Minimum of 10 years of experience in compliance, anti-money laundering (AML), and counter-terrorist financing (CTF) within the banking sector.</li> <li>Professional certifications such as CAMS, ICA, or equivalent are preferred.</li> <li>Comprehensive knowledge of Central Bank of Jordan regulations and local banking legislation.</li> <li>Advanced knowledge of AML/CFT requirements, international sanctions, FATCA, and CRS regulations.</li> <li>Strong analytical skills with the ability to assess risks and identify regulatory gaps.</li> <li>Ability to prepare professional reports and presentations.</li> <li>Strong leadership and supervisory capabilities.</li> <li>Excellent communication, negotiation, and influencing skills.</li> <li>Fluency in English, both written and spoken.</li> <li>Ability to work under pressure and make sound decisions.</li> <li>Advanced proficiency in banking systems and related applications.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Lead and oversee the compliance function in Jordan, ensuring adherence to regulatory requirements, internal policies, and industry best practices.<br> Monitor and assess regulatory developments issued by the Central Bank of Jordan and other authorities, ensuring timely implementation across the bank.<br> Oversee AML/CFT, sanctions compliance, FATCA/CRS requirements, fraud risk management, and customer protection initiatives.<br> Conduct compliance risk assessments, gap analyses, and compliance testing activities, and recommend corrective actions to strengthen the control environment.<br> Review and assess compliance risks associated with new products, services, projects, and delivery channels.<br> Provide compliance advisory support and guidance to business units and management on regulatory and compliance matters.<br> Develop, review, and enhance compliance policies, procedures, and frameworks to ensure ongoing regulatory compliance.<br> Oversee regulatory examinations, internal and external audit reviews, and the implementation of corrective action plans.<br> Prepare and present compliance reports, key risk indicators, and recommendations to senior management and relevant committees.<br> Promote a strong compliance culture through training, awareness programs, and continuous engagement with stakeholders.</p> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Business Administration, Banking, Law, or a related field.</li> <li>Minimum of 10 years of experience in compliance, anti-money laundering (AML), and counter-terrorist financing (CTF) within the banking sector.</li> <li>Professional certifications such as CAMS, ICA, or equivalent are preferred.</li> <li>Comprehensive knowledge of Central Bank of Jordan regulations and local banking legislation.</li> <li>Advanced knowledge of AML/CFT requirements, international sanctions, FATCA, and CRS regulations.</li> <li>Strong analytical skills with the ability to assess risks and identify regulatory gaps.</li> <li>Ability to prepare professional reports and presentations.</li> <li>Strong leadership and supervisory capabilities.</li> <li>Excellent communication, negotiation, and influencing skills.</li> <li>Fluency in English, both written and spoken.</li> <li>Ability to work under pressure and make sound decisions.</li> <li>Advanced proficiency in banking systems and related applications.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Lead and manage the bank’s performance management, compensation & benefits, talent management, and succession planning functions. Develop and implement performance, rewards, and employee benefits programs aligned with the bank’s strategic objectives.</p> <p>Ensure competitive compensation structures and benefits through salary benchmarking, market analysis, and job evaluation practices. Oversee employee performance management processes, including goal setting, KPI development, performance reviews, and development planning.</p> <p>Drive talent management, succession planning, workforce planning, and career development initiatives to support organizational growth and business continuity. Collaborate with HR functions and business stakeholders to enhance employee engagement, retention, and overall employee experience.</p> <p>Ensure internal equity, external competitiveness, and compliance with bank policies, procedures, and regulatory requirements. Lead organizational initiatives and continuous improvement efforts by applying best practices in compensation, performance, and talent management.</p> <p>Provide leadership, guidance, and operational oversight across head office, subsidiaries, and international branches. Monitor key HR metrics, prepare management reports, and support decision-making through data-driven analysis and recommendations.</p> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in business administration, banking, HR, or a related field.</li> <li>Minimum 8 years of HR experience in relevant functions (performance, compensation & benefits, talent, succession).</li> <li>Professional HR certification preferred (SHRM, CIPD, or equivalent).</li> <li>Good command of English language.</li> <li>Strong knowledge of HR systems, policies, and procedures (performance management, compensation & benefits, succession planning).</li> <li>Good understanding of Jordanian labor law and HR regulatory frameworks.</li> <li>Proficient in computer systems and HR-related applications.</li> <li>Strong leadership, supervisory, and people management skills.</li> <li>Excellent communication, presentation, persuasion, and influencing abilities.</li> <li>Strong planning, organization, and problem-solving skills.</li> <li>Ability to innovate and develop HR programs and initiatives.</li> <li>Strong interpersonal skills and ability to work effectively with stakeholders.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Lead and manage the bank’s performance management, compensation & benefits, talent management, and succession planning functions. Develop and implement performance, rewards, and employee benefits programs aligned with the bank’s strategic objectives.</p> <p>Ensure competitive compensation structures and benefits through salary benchmarking, market analysis, and job evaluation practices. Oversee employee performance management processes, including goal setting, KPI development, performance reviews, and development planning.</p> <p>Drive talent management, succession planning, workforce planning, and career development initiatives to support organizational growth and business continuity. Collaborate with HR functions and business stakeholders to enhance employee engagement, retention, and overall employee experience.</p> <p>Ensure internal equity, external competitiveness, and compliance with bank policies, procedures, and regulatory requirements. Lead organizational initiatives and continuous improvement efforts by applying best practices in compensation, performance, and talent management.</p> <p>Provide leadership, guidance, and operational oversight across head office, subsidiaries, and international branches. Monitor key HR metrics, prepare management reports, and support decision-making through data-driven analysis and recommendations.</p> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in business administration, banking, HR, or a related field.</li> <li>Minimum 8 years of HR experience in relevant functions (performance, compensation & benefits, talent, succession).</li> <li>Professional HR certification preferred (SHRM, CIPD, or equivalent).</li> <li>Good command of English language.</li> <li>Strong knowledge of HR systems, policies, and procedures (performance management, compensation & benefits, succession planning).</li> <li>Good understanding of Jordanian labor law and HR regulatory frameworks.</li> <li>Proficient in computer systems and HR-related applications.</li> <li>Strong leadership, supervisory, and people management skills.</li> <li>Excellent communication, presentation, persuasion, and influencing abilities.</li> <li>Strong planning, organization, and problem-solving skills.</li> <li>Ability to innovate and develop HR programs and initiatives.</li> <li>Strong interpersonal skills and ability to work effectively with stakeholders.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Process payroll, employee benefits, and related accounting entries. Prepare and verify monthly payroll, incentives, and salary adjustments. Process employee expense reimbursements and ensure accurate accounting treatment. Calculate and administer branch and sales team incentive payments. Issue salary certificates for income tax purposes. Prepare and maintain employee-related reports, including Social Security, income tax, AML, and other regulatory reports. Calculate end-of-service benefits and manage employee financial clearance procedures. Administer Social Security registrations, contributions, and related reporting. Review and process employee credit facility applications in accordance with bank policies. Participate in the bank's Business Continuity Plan (BCP) and Emergency Response Teams to support operational resilience during emergencies.</p> <h4>Requirements</h4> <p>Bachelor's degree in Business Administration, Banking, or a related field. New graduate with six months of practical on-the-job training in payroll or a related function. Good command of the English language. Proficient in using computers and various business systems. Good verbal communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders.</p></p><p></p>

<p><h4>Description</h4> <p>Process payroll, employee benefits, and related accounting entries. Prepare and verify monthly payroll, incentives, and salary adjustments. Process employee expense reimbursements and ensure accurate accounting treatment. Calculate and administer branch and sales team incentive payments. Issue salary certificates for income tax purposes. Prepare and maintain employee-related reports, including Social Security, income tax, AML, and other regulatory reports. Calculate end-of-service benefits and manage employee financial clearance procedures. Administer Social Security registrations, contributions, and related reporting. Review and process employee credit facility applications in accordance with bank policies. Participate in the bank's Business Continuity Plan (BCP) and Emergency Response Teams to support operational resilience during emergencies.</p> <h4>Requirements</h4> <p>Bachelor's degree in Business Administration, Banking, or a related field. New graduate with six months of practical on-the-job training in payroll or a related function. Good command of the English language. Proficient in using computers and various business systems. Good verbal communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders.</p></p><p></p>

<p><h4>Key responsibilities</h4> <p>Design, implement, and continuously improve a comprehensive project and program governance framework aligned with the bank's strategic objectives, incorporating governance policies, procedures, methodologies, templates, and standards based on industry best practices.<br> Assess the current project management operating model, identify process improvement opportunities, and lead initiatives that enhance operational efficiency, service quality, and project delivery effectiveness.<br> Define governance procedures for projects and programs across the group, establish RACI matrices for all key project deliverables, monitor compliance, and provide guidance and support to project stakeholders.<br> Develop project and program quality standards across the bank, conduct periodic governance compliance reviews for projects managed by both the enterprise PMO and other business units, report findings to the head of enterprise PMO, and recommend improvement initiatives.<br> Review, challenge, validate, and consolidate project reports submitted by project managers while standardizing reporting formats and executive presentations for senior management.<br> Establish and monitor key performance indicators (KPIs) to measure project and program performance, governance effectiveness, and resource utilization. Analyze performance variances, recommend corrective actions, and provide regular management reports.<br> Ensure governance policies, procedures, templates, and methodologies comply with regulatory requirements. Identify project risks, establish appropriate governance controls, and implement risk mitigation measures throughout the project lifecycle.<br> Participate in the evaluation, selection, implementation, and enhancement of project management and reporting tools. Coordinate with relevant stakeholders to deliver awareness sessions and training that ensure standardized reporting and consistent project performance measurement.<br> Promote governance awareness and provide training to project and program managers across the bank to strengthen governance capabilities and standardize project management practices.<br> Serve as the primary liaison between the enterprise PMO and other business units, supporting requests from internal audit, finance, and other corporate functions.<br> Review executive reports, regulatory reports, and internal and external audit findings, ensure timely implementation of corrective actions, and prevent recurrence through sustainable process improvements.<br> Participate as a primary or alternate member of the bank's business continuity management (BCM) and emergency response teams, carrying out assigned responsibilities to support operational resilience and business recovery.</p> <h4>Requirements</h4> <p>Bachelor's degree in engineering, computer science, management information systems (MIS), or a related discipline.<br> Minimum of 10 years of experience in project management and project governance, preferably within the banking or financial services sector.<br> Strong knowledge of project governance frameworks and project management methodologies.<br> Excellent analytical and problem-solving skills.<br> Process improvement and continuous improvement mindset.<br> Strong planning, organization, and prioritization skills.<br> Leadership and stakeholder management capabilities.<br> Excellent written and verbal communication skills in both Arabic and English.<br> Advanced reporting and presentation skills.<br> Proficiency in project management and business systems.<br> Strong understanding of internal policies, procedures, and applicable regulatory requirements.<br> Ability to work collaboratively in cross-functional teams.<br> Ability to perform effectively under pressure in a fast-paced environment.</p> <h4>Professional certifications</h4> <p>One or more of the following certifications is preferred:<br> Project Management Professional (PMP)<br> PMO-related professional certifications<br> Lean Six Sigma</p></p><p></p>

<p><h4>Key responsibilities</h4> <p>Design, implement, and continuously improve a comprehensive project and program governance framework aligned with the bank's strategic objectives, incorporating governance policies, procedures, methodologies, templates, and standards based on industry best practices.<br> Assess the current project management operating model, identify process improvement opportunities, and lead initiatives that enhance operational efficiency, service quality, and project delivery effectiveness.<br> Define governance procedures for projects and programs across the group, establish RACI matrices for all key project deliverables, monitor compliance, and provide guidance and support to project stakeholders.<br> Develop project and program quality standards across the bank, conduct periodic governance compliance reviews for projects managed by both the enterprise PMO and other business units, report findings to the head of enterprise PMO, and recommend improvement initiatives.<br> Review, challenge, validate, and consolidate project reports submitted by project managers while standardizing reporting formats and executive presentations for senior management.<br> Establish and monitor key performance indicators (KPIs) to measure project and program performance, governance effectiveness, and resource utilization. Analyze performance variances, recommend corrective actions, and provide regular management reports.<br> Ensure governance policies, procedures, templates, and methodologies comply with regulatory requirements. Identify project risks, establish appropriate governance controls, and implement risk mitigation measures throughout the project lifecycle.<br> Participate in the evaluation, selection, implementation, and enhancement of project management and reporting tools. Coordinate with relevant stakeholders to deliver awareness sessions and training that ensure standardized reporting and consistent project performance measurement.<br> Promote governance awareness and provide training to project and program managers across the bank to strengthen governance capabilities and standardize project management practices.<br> Serve as the primary liaison between the enterprise PMO and other business units, supporting requests from internal audit, finance, and other corporate functions.<br> Review executive reports, regulatory reports, and internal and external audit findings, ensure timely implementation of corrective actions, and prevent recurrence through sustainable process improvements.<br> Participate as a primary or alternate member of the bank's business continuity management (BCM) and emergency response teams, carrying out assigned responsibilities to support operational resilience and business recovery.</p> <h4>Requirements</h4> <p>Bachelor's degree in engineering, computer science, management information systems (MIS), or a related discipline.<br> Minimum of 10 years of experience in project management and project governance, preferably within the banking or financial services sector.<br> Strong knowledge of project governance frameworks and project management methodologies.<br> Excellent analytical and problem-solving skills.<br> Process improvement and continuous improvement mindset.<br> Strong planning, organization, and prioritization skills.<br> Leadership and stakeholder management capabilities.<br> Excellent written and verbal communication skills in both Arabic and English.<br> Advanced reporting and presentation skills.<br> Proficiency in project management and business systems.<br> Strong understanding of internal policies, procedures, and applicable regulatory requirements.<br> Ability to work collaboratively in cross-functional teams.<br> Ability to perform effectively under pressure in a fast-paced environment.</p> <h4>Professional certifications</h4> <p>One or more of the following certifications is preferred:<br> Project Management Professional (PMP)<br> PMO-related professional certifications<br> Lean Six Sigma</p></p><p></p>

<p><h4>Contract type:</h4> <p>Temporary appointment</p> <h4>Duty station:</h4> <p>Amman</p> <h4>Location:</h4> <p>Jordan</p> <h4>Categories:</h4> <p>Financial management</p> <p>UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.</p> <p>At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.</p> <p>UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.</p> <p><strong>For every child, the right to opportunity</strong></p> <p>The Hashemite Kingdom of Jordan is a leader in the region for the rights of its children. Working closely with the Government of Jordan, civil society, the private sector, and communities, UNICEF Jordan Country Office aims to sustain results achieved for children to date, and strive to further improve policies, national institutions and programmes, for the well-being of every child in Jordan, in line with Jordan's Vision 2025 and the National Human Resources Development Strategy (2016-2025) towards achieving the Sustainable Development Goals. Our programmes focus on improving the lives of the most vulnerable and disadvantaged children in the Kingdom, irrespective of their nationality, gender, religion, or background. Our main pillars include child protection; education; water, sanitation & hygiene; adolescent and youth engagement; health and nutrition; social protection; and operations.</p> <h4>How can you make a difference?</h4> <p>Under supervision of the NOB Accounting and Finance Officer you perform specialized tasks in the accounting and finance functions.</p> <h4>Summary of key functions/accountabilities:</h4> <ul> <li>Receive invoices from programme and other sections, verify accuracy, correctness including coding and completeness of documents and including checking the availability of adequate funding as appropriate.</li> <li>Work as focal point to the Global Shared Service Center (GSSC) in Budapest for submitting all country office invoices, payment requests and general accounting cases.</li> <li>Follow up banking issues and request replenishments for the JCO & MENARO bank accounts and resolve reconciling items resulted from the monthly bank reconciliations for bank accounts maintained by JCO & MENARO.</li> <li>Check all Direct Cash Transfer (DCT) requests, liquidations and reclassifications. Participate in HACT assurance activities by conducting spot checks for Implementing Partners (IP).</li> <li>Perform the monthly payroll activities from identifying funding shortages to confirming accuracy of the payment of the month with coordination with HR and budget teams.</li> <li>Analyze open items in General Ledger account balances as part of the monthly closure activities.</li> <li>Submit all Fixed Assets disposal transactions to GSSC in compliance with the current SOPs.</li> <li>Submit the monthly bank reconciliation needed sheets for GSSC and ensure completion of the bank reconciliation report.</li> <li>Review requests for change of funding source and other adjustments and submit requests for change of funding source and other adjustments to GSSC.</li> <li>Assist higher level officers in all aspects of accounts maintenance and providing reports on financial status, procedures, costs and expenditures, and potential funding problems.</li> <li>Support the HACT assurance activities (spot checks) to implementing partners.</li> <li>Monitor the petty cash account and perform the transaction and complete the monthly reconciliation and cash count.</li> </ul> <h4>To qualify as an advocate for every child you will have</h4> <h4>Minimum requirements:</h4> <p><strong>Education:</strong> Completion of secondary education is required. A bachelor’s degree from a recognized academic institution in finance, accounting, economics and business administration or any field relevant to the position may replace three years of related work experience. A master’s degree may replace an additional two years.</p> <p><strong>Work experience:</strong> Six years of relevant work experience in accounting and finance is required.</p> <p><strong>Skills required include:</strong> Financial reporting, invoice processing, bank reconciliation, and Excel.</p> <p><strong>Language requirements:</strong> Fluency in English and Arabic is required.</p> <h4>Desirables:</h4> <ul> <li>Language: Knowledge of another official UN language (Chinese, French, Russian or Spanish) or a local language is an asset.</li> <li>Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.</li> </ul> <h4>For every child, you demonstrate</h4> <p>UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it.</p> <h4>UNICEF competencies required for this post are</h4> <ul> <li>Builds and maintains partnerships</li> <li>Demonstrates self-awareness and ethical awareness</li> <li>Drive to achieve results for impact</li> <li>Innovates and embraces change</li> <li>Manages ambiguity and complexity</li> <li>Thinks and acts strategically</li> <li>Works collaboratively with others</li> </ul></p><p></p>

<p><h4>Job purpose</h4> <p>To supervise payroll processing, auditing, and all accounting entries related to employee expenses and expenditures for the bank and its subsidiary and affiliated companies, ensuring accurate calculations and proper accounting treatment in accordance with approved accounting procedures and systems. The role is responsible for monitoring employee financial services, resolving operational issues, ensuring compliance with regulatory requirements, and safeguarding the rights of both the bank and its employees.</p> <h4>Key responsibilities</h4> <li>Supervise and guide team members to ensure payroll and employee expense operations are executed accurately, efficiently, and in compliance with approved policies and procedures.</li> <li>Set objectives for the unit, monitor performance, conduct evaluations, and manage workforce planning, including leave scheduling, to ensure business continuity.</li> <li>Review and recommend enhancements to payroll, benefits, and employee expense policies and procedures to improve operational effectiveness.</li> <li>Calculate, review, and validate payroll for employees of the bank and its subsidiary and affiliated companies, including salary adjustments, deductions, annual increments, overtime payments, and other payroll-related transactions.</li> <li>Review and approve employee incentives, allowances, and bonus payments, ensuring eligibility, supporting documentation, and compliance with approved policies and timelines.</li> <li>Oversee the preparation and distribution of payroll reports, social security reports, and other related management reports.</li> <li>Review and sign salary certificates and ensure timely remittance of income tax deductions in accordance with regulatory and internal requirements.</li> <li>Verify the accuracy of accounting entries and financial transactions related to payroll and employee expenses before system posting and execution.</li> <li>Manage responses to employee inquiries regarding payroll, benefits, reimbursements, and related financial matters.</li> <li>Review and evaluate employee lending and credit facility programs, ensuring compliance with eligibility criteria and providing recommendations for approval.</li> <li>Monitor payroll deductions, including loans, salary advances, credit card installments, and other employee obligations, ensuring accurate and timely processing.</li> <li>Administer employee social security matters, including contributions, work injury cases, and required reporting, ensuring compliance with applicable regulations.</li> <li>Review and validate employee expense reimbursements and entitlements, including travel expenses, per diems, transportation allowances, meal allowances, medical expenses, advances, loans, and other employee-related payments.</li> <li>Review and approve employee resignation settlements, ensuring all financial obligations, deductions, and compensation calculations are accurately processed.</li> <li>Analyze operational and control reports, identify discrepancies, and implement corrective actions to strengthen internal controls and operational efficiency.</li> <li>Ensure daily operations are conducted in accordance with approved policies, procedures, and delegated authority limits.</li> <li>Participate as a primary or alternate member in business continuity plans (BCP) and emergency response teams, carrying out assigned responsibilities to support operational resilience and recovery.</li> <h4>Requirements</h4> <p><strong>Education</strong></p> <li>Bachelor’s degree in business administration, banking, finance, accounting, or a related field.</li> <li>Minimum of 8 years of professional experience in payroll administration, compensation and benefits, or accounting.</li> <li>Strong knowledge of payroll administration, accounting principles, and financial controls.</li> <li>Comprehensive understanding of human resources policies, systems, and procedures.</li> <li>Knowledge of labor laws, social security regulations, income tax requirements, and related compliance standards.</li> <li>Proficiency in payroll systems, ERP platforms, and Microsoft Office applications.</li> <li>Strong analytical, organizational, and problem-solving skills.</li> <li>Excellent attention to detail and accuracy.</li> <li>Effective leadership, supervisory, and team management capabilities.</li> <li>Strong verbal and written communication skills.</li> <li>Ability to collaborate effectively with internal and external stakeholders.</li> <li>Commitment to confidentiality, compliance, and professional integrity.</li></p><p></p>

<p><h4>Job purpose</h4> <p>To supervise payroll processing, auditing, and all accounting entries related to employee expenses and expenditures for the bank and its subsidiary and affiliated companies, ensuring accurate calculations and proper accounting treatment in accordance with approved accounting procedures and systems. The role is responsible for monitoring employee financial services, resolving operational issues, ensuring compliance with regulatory requirements, and safeguarding the rights of both the bank and its employees.</p> <h4>Key responsibilities</h4> <li>Supervise and guide team members to ensure payroll and employee expense operations are executed accurately, efficiently, and in compliance with approved policies and procedures.</li> <li>Set objectives for the unit, monitor performance, conduct evaluations, and manage workforce planning, including leave scheduling, to ensure business continuity.</li> <li>Review and recommend enhancements to payroll, benefits, and employee expense policies and procedures to improve operational effectiveness.</li> <li>Calculate, review, and validate payroll for employees of the bank and its subsidiary and affiliated companies, including salary adjustments, deductions, annual increments, overtime payments, and other payroll-related transactions.</li> <li>Review and approve employee incentives, allowances, and bonus payments, ensuring eligibility, supporting documentation, and compliance with approved policies and timelines.</li> <li>Oversee the preparation and distribution of payroll reports, social security reports, and other related management reports.</li> <li>Review and sign salary certificates and ensure timely remittance of income tax deductions in accordance with regulatory and internal requirements.</li> <li>Verify the accuracy of accounting entries and financial transactions related to payroll and employee expenses before system posting and execution.</li> <li>Manage responses to employee inquiries regarding payroll, benefits, reimbursements, and related financial matters.</li> <li>Review and evaluate employee lending and credit facility programs, ensuring compliance with eligibility criteria and providing recommendations for approval.</li> <li>Monitor payroll deductions, including loans, salary advances, credit card installments, and other employee obligations, ensuring accurate and timely processing.</li> <li>Administer employee social security matters, including contributions, work injury cases, and required reporting, ensuring compliance with applicable regulations.</li> <li>Review and validate employee expense reimbursements and entitlements, including travel expenses, per diems, transportation allowances, meal allowances, medical expenses, advances, loans, and other employee-related payments.</li> <li>Review and approve employee resignation settlements, ensuring all financial obligations, deductions, and compensation calculations are accurately processed.</li> <li>Analyze operational and control reports, identify discrepancies, and implement corrective actions to strengthen internal controls and operational efficiency.</li> <li>Ensure daily operations are conducted in accordance with approved policies, procedures, and delegated authority limits.</li> <li>Participate as a primary or alternate member in business continuity plans (BCP) and emergency response teams, carrying out assigned responsibilities to support operational resilience and recovery.</li> <h4>Requirements</h4> <p><strong>Education</strong></p> <li>Bachelor’s degree in business administration, banking, finance, accounting, or a related field.</li> <li>Minimum of 8 years of professional experience in payroll administration, compensation and benefits, or accounting.</li> <li>Strong knowledge of payroll administration, accounting principles, and financial controls.</li> <li>Comprehensive understanding of human resources policies, systems, and procedures.</li> <li>Knowledge of labor laws, social security regulations, income tax requirements, and related compliance standards.</li> <li>Proficiency in payroll systems, ERP platforms, and Microsoft Office applications.</li> <li>Strong analytical, organizational, and problem-solving skills.</li> <li>Excellent attention to detail and accuracy.</li> <li>Effective leadership, supervisory, and team management capabilities.</li> <li>Strong verbal and written communication skills.</li> <li>Ability to collaborate effectively with internal and external stakeholders.</li> <li>Commitment to confidentiality, compliance, and professional integrity.</li></p><p></p>

<p><h4>Description</h4> <p>Own and execute the cards product roadmap by leading the end-to-end development of card products. This includes:</p> <ul> <li>Designing comprehensive business requirements documents (BRDs) and collaborating on UI/UX to effectively communicate card product concepts to stakeholders across technology, operations, and business teams.</li> <li>Identifying and documenting card-specific technical and business requirements covering systems such as the card management system (CMS), mobile app, core banking/wallet, and payment schemes and translating them into clear deliverables for technical teams.</li> <li>Managing card product performance analysis, issue troubleshooting (including decline rates, authorization failures, and dispute trends), and executing continuous improvement initiatives.</li> <li>Supporting the QA team in preparing and executing test cases that cover the full card flow.</li> <li>Leading cross-functional collaboration across customer care, sales, compliance, and technology to ensure successful card product launches and ongoing lifecycle management.</li> <li>Managing the product backlog, sprint planning, and release coordination to ensure timely and quality delivery of card product initiatives.</li> </ul> <h4>Requirements</h4> <ul> <li>Conduct market research on card trends such as contactless, tokenization, virtual cards, installment plans, and rewards to identify growth opportunities and inform penetration strategies.</li> <li>Analyze competitor card offerings across features, fees, credit limits, and UX to assess the company's competitive position.</li> <li>Gather customer feedback from care, sales, and user research to identify friction points across the card journey and translate them into prioritized functional requirements.</li> <li>Define technical requirements for prepaid and credit card initiatives, ensuring correct integration with card management system, core banking/wallet, mobile app, credit engine, and payment schemes.</li> <li>Develop concepts for new card features and communicate requirements to all concerned teams.</li> <li>Lead UAT for card releases, covering the full transaction lifecycle: authorization, clearing, settlement, chargebacks, balance and credit limit enforcement, card management, and card expiry.</li> <li>Ensure all card initiatives comply with scheme rules, consumer regulations, and central bank requirements, in coordination with all relevant stakeholders.</li> <li>Provide sales and customer care with training and direction on card features, issuance, credit limit management, billing, dispute handling, and card controls.</li> <li>Monitor cards KPIs and deliver periodic performance reports with gap analysis and recommendations.</li> <li>Perform other duties as assigned by the direct manager.</li> </ul> <h4>Qualifications and Education Requirements</h4> <ul> <li>Bachelor’s degree in business administration, marketing, information technology, business information systems, management information systems, engineering, or a related field.</li> <li>4–6 years of product management experience, with at least 2 years directly managing prepaid and/or credit card products within a fintech, bank, or mobile money environment.</li> <li>PMI-ACP, CSM, or PSM (one required).</li> <li>PSPO or CSPO (preferred).</li> </ul> <h4>Benefits</h4> <ul> <li>Stakeholder management and cross-functional collaboration.</li> <li>Data analysis and KPI-driven decision making.</li> <li>Written and verbal communication across technical and business audiences.</li> <li>Attention to detail in compliance-sensitive environments.</li> <li>Ownership mentality with a bias toward action.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Supervise the AML/CFT Investigation Section and ensure efficient execution of daily operations.</p> <p>Review and investigate AML/CFT alerts, suspicious activities, and case escalations.</p> <p>Prepare, review, and submit Suspicious Transaction Reports (STRs), Suspicious Activity Reports (SARs), and other regulatory reports through the GOAML system.</p> <p>Liaise with the Financial Intelligence Unit (FIU) and respond to regulatory inquiries in accordance with applicable requirements.</p> <p>Monitor customer transactions and conduct investigations into potentially suspicious activities.</p> <p>Review and enhance AML/CFT policies, procedures, and internal controls in line with regulatory requirements.</p> <p>Conduct AML/CFT risk assessments, including periodic self-assessments and product/service risk reviews.</p> <p>Monitor international AML/CFT regulations, sanctions, and emerging financial crime trends.</p> <p>Coordinate with branches, subsidiaries, and overseas operations to ensure compliance with AML/CFT regulations.</p> <p>Maintain confidential investigation files, regulatory documentation, and case records.</p> <p>Deliver AML/CFT and KYC training and awareness programs to bank employees.</p> <p>Support Business Continuity Planning (BCP) and participate in emergency response activities.</p> <h4>Requirements</h4> <p>Bachelor's degree in Business Administration or a related field.</p> <p>Minimum of 5 years of professional experience, including at least 3 years in Anti-Money Laundering (AML) activities.</p> <p>Holder of professional certifications in Anti-Money Laundering and Counter-Terrorist Financing (AML/CFT), with a minimum requirement of the Certified Anti-Money Laundering Specialist (CAMS) certification.</p> <p>Excellent command of the English language, both written and spoken.</p> <p>Proficient in computer applications and the use of relevant banking systems.</p> <p>Strong supervisory and managerial skills.</p> <p>Ability to motivate others and work effectively within a team environment.</p> <p>Thorough knowledge of the policies, procedures, and regulatory requirements governing the function, including internal and external updates.</p> <p>Comprehensive knowledge of the bank's products and services.</p> <p>Strong analytical skills with a high level of accuracy and attention to detail.</p> <p>Strong planning and organizational skills.</p> <p>Excellent communication and interpersonal skills.</p> <p>Ability to work effectively under pressure.</p></p><p></p>

<p><h4>Description</h4> <p>Supervise the AML/CFT Investigation Section and ensure efficient execution of daily operations.</p> <p>Review and investigate AML/CFT alerts, suspicious activities, and case escalations.</p> <p>Prepare, review, and submit Suspicious Transaction Reports (STRs), Suspicious Activity Reports (SARs), and other regulatory reports through the GOAML system.</p> <p>Liaise with the Financial Intelligence Unit (FIU) and respond to regulatory inquiries in accordance with applicable requirements.</p> <p>Monitor customer transactions and conduct investigations into potentially suspicious activities.</p> <p>Review and enhance AML/CFT policies, procedures, and internal controls in line with regulatory requirements.</p> <p>Conduct AML/CFT risk assessments, including periodic self-assessments and product/service risk reviews.</p> <p>Monitor international AML/CFT regulations, sanctions, and emerging financial crime trends.</p> <p>Coordinate with branches, subsidiaries, and overseas operations to ensure compliance with AML/CFT regulations.</p> <p>Maintain confidential investigation files, regulatory documentation, and case records.</p> <p>Deliver AML/CFT and KYC training and awareness programs to bank employees.</p> <p>Support Business Continuity Planning (BCP) and participate in emergency response activities.</p> <h4>Requirements</h4> <p>Bachelor's degree in Business Administration or a related field.</p> <p>Minimum of 5 years of professional experience, including at least 3 years in Anti-Money Laundering (AML) activities.</p> <p>Holder of professional certifications in Anti-Money Laundering and Counter-Terrorist Financing (AML/CFT), with a minimum requirement of the Certified Anti-Money Laundering Specialist (CAMS) certification.</p> <p>Excellent command of the English language, both written and spoken.</p> <p>Proficient in computer applications and the use of relevant banking systems.</p> <p>Strong supervisory and managerial skills.</p> <p>Ability to motivate others and work effectively within a team environment.</p> <p>Thorough knowledge of the policies, procedures, and regulatory requirements governing the function, including internal and external updates.</p> <p>Comprehensive knowledge of the bank's products and services.</p> <p>Strong analytical skills with a high level of accuracy and attention to detail.</p> <p>Strong planning and organizational skills.</p> <p>Excellent communication and interpersonal skills.</p> <p>Ability to work effectively under pressure.</p></p><p></p>

<p><h4>Contract type:</h4> <p>Temporary appointment</p> <h4>Duty station:</h4> <p>Amman</p> <h4>Location:</h4> <p>Jordan</p> <h4>Categories:</h4> <p>Financial management</p> <p>UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.</p> <p>At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.</p> <p>UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.</p> <p><strong>For every child, the right to opportunity</strong></p> <p>The Hashemite Kingdom of Jordan is a leader in the region for the rights of its children. Working closely with the Government of Jordan, civil society, the private sector, and communities, UNICEF Jordan Country Office aims to sustain results achieved for children to date, and strive to further improve policies, national institutions and programmes, for the well-being of every child in Jordan, in line with Jordan's Vision 2025 and the National Human Resources Development Strategy (2016-2025) towards achieving the Sustainable Development Goals. Our programmes focus on improving the lives of the most vulnerable and disadvantaged children in the Kingdom, irrespective of their nationality, gender, religion, or background. Our main pillars include child protection; education; water, sanitation & hygiene; adolescent and youth engagement; health and nutrition; social protection; and operations.</p> <h4>How can you make a difference?</h4> <p>Under supervision of the NOB Accounting and Finance Officer you perform specialized tasks in the accounting and finance functions.</p> <h4>Summary of key functions/accountabilities:</h4> <ul> <li>Receive invoices from programme and other sections, verify accuracy, correctness including coding and completeness of documents and including checking the availability of adequate funding as appropriate.</li> <li>Work as focal point to the Global Shared Service Center (GSSC) in Budapest for submitting all country office invoices, payment requests and general accounting cases.</li> <li>Follow up banking issues and request replenishments for the JCO & MENARO bank accounts and resolve reconciling items resulted from the monthly bank reconciliations for bank accounts maintained by JCO & MENARO.</li> <li>Check all Direct Cash Transfer (DCT) requests, liquidations and reclassifications. Participate in HACT assurance activities by conducting spot checks for Implementing Partners (IP).</li> <li>Perform the monthly payroll activities from identifying funding shortages to confirming accuracy of the payment of the month with coordination with HR and budget teams.</li> <li>Analyze open items in General Ledger account balances as part of the monthly closure activities.</li> <li>Submit all Fixed Assets disposal transactions to GSSC in compliance with the current SOPs.</li> <li>Submit the monthly bank reconciliation needed sheets for GSSC and ensure completion of the bank reconciliation report.</li> <li>Review requests for change of funding source and other adjustments and submit requests for change of funding source and other adjustments to GSSC.</li> <li>Assist higher level officers in all aspects of accounts maintenance and providing reports on financial status, procedures, costs and expenditures, and potential funding problems.</li> <li>Support the HACT assurance activities (spot checks) to implementing partners.</li> <li>Monitor the petty cash account and perform the transaction and complete the monthly reconciliation and cash count.</li> </ul> <h4>To qualify as an advocate for every child you will have</h4> <h4>Minimum requirements:</h4> <p><strong>Education:</strong> Completion of secondary education is required. A bachelor’s degree from a recognized academic institution in finance, accounting, economics and business administration or any field relevant to the position may replace three years of related work experience. A master’s degree may replace an additional two years.</p> <p><strong>Work experience:</strong> Six years of relevant work experience in accounting and finance is required.</p> <p><strong>Skills required include:</strong> Financial reporting, invoice processing, bank reconciliation, and Excel.</p> <p><strong>Language requirements:</strong> Fluency in English and Arabic is required.</p> <h4>Desirables:</h4> <ul> <li>Language: Knowledge of another official UN language (Chinese, French, Russian or Spanish) or a local language is an asset.</li> <li>Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.</li> </ul> <h4>For every child, you demonstrate</h4> <p>UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it.</p> <h4>UNICEF competencies required for this post are</h4> <ul> <li>Builds and maintains partnerships</li> <li>Demonstrates self-awareness and ethical awareness</li> <li>Drive to achieve results for impact</li> <li>Innovates and embraces change</li> <li>Manages ambiguity and complexity</li> <li>Thinks and acts strategically</li> <li>Works collaboratively with others</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Own and execute the cards product roadmap by leading the end-to-end development of card products. This includes:</p> <ul> <li>Designing comprehensive business requirements documents (BRDs) and collaborating on UI/UX to effectively communicate card product concepts to stakeholders across technology, operations, and business teams.</li> <li>Identifying and documenting card-specific technical and business requirements covering systems such as the card management system (CMS), mobile app, core banking/wallet, and payment schemes and translating them into clear deliverables for technical teams.</li> <li>Managing card product performance analysis, issue troubleshooting (including decline rates, authorization failures, and dispute trends), and executing continuous improvement initiatives.</li> <li>Supporting the QA team in preparing and executing test cases that cover the full card flow.</li> <li>Leading cross-functional collaboration across customer care, sales, compliance, and technology to ensure successful card product launches and ongoing lifecycle management.</li> <li>Managing the product backlog, sprint planning, and release coordination to ensure timely and quality delivery of card product initiatives.</li> </ul> <h4>Requirements</h4> <ul> <li>Conduct market research on card trends such as contactless, tokenization, virtual cards, installment plans, and rewards to identify growth opportunities and inform penetration strategies.</li> <li>Analyze competitor card offerings across features, fees, credit limits, and UX to assess the company's competitive position.</li> <li>Gather customer feedback from care, sales, and user research to identify friction points across the card journey and translate them into prioritized functional requirements.</li> <li>Define technical requirements for prepaid and credit card initiatives, ensuring correct integration with card management system, core banking/wallet, mobile app, credit engine, and payment schemes.</li> <li>Develop concepts for new card features and communicate requirements to all concerned teams.</li> <li>Lead UAT for card releases, covering the full transaction lifecycle: authorization, clearing, settlement, chargebacks, balance and credit limit enforcement, card management, and card expiry.</li> <li>Ensure all card initiatives comply with scheme rules, consumer regulations, and central bank requirements, in coordination with all relevant stakeholders.</li> <li>Provide sales and customer care with training and direction on card features, issuance, credit limit management, billing, dispute handling, and card controls.</li> <li>Monitor cards KPIs and deliver periodic performance reports with gap analysis and recommendations.</li> <li>Perform other duties as assigned by the direct manager.</li> </ul> <h4>Qualifications and Education Requirements</h4> <ul> <li>Bachelor’s degree in business administration, marketing, information technology, business information systems, management information systems, engineering, or a related field.</li> <li>4–6 years of product management experience, with at least 2 years directly managing prepaid and/or credit card products within a fintech, bank, or mobile money environment.</li> <li>PMI-ACP, CSM, or PSM (one required).</li> <li>PSPO or CSPO (preferred).</li> </ul> <h4>Benefits</h4> <ul> <li>Stakeholder management and cross-functional collaboration.</li> <li>Data analysis and KPI-driven decision making.</li> <li>Written and verbal communication across technical and business audiences.</li> <li>Attention to detail in compliance-sensitive environments.</li> <li>Ownership mentality with a bias toward action.</li> </ul></p><p></p>