Kitchen Design Jobs in Jordan
2151 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>About Lucidya</h4>
<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p>
<p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p>
<h4>Why this role matters</h4>
<p>At Lucidya, we are building products that help some of the region's most recognizable brands understand and engage with their customers at scale. As our platform grows, so does the complexity of the problems we solve.</p>
<p>Great product ideas are easy. Turning them into products that customers actually use, engineers can confidently build, and the business can successfully launch is much harder.</p>
<p>That's where this role comes in.</p>
<p>As a Product Owner, you'll sit at the center of product delivery. You'll be responsible for turning customer problems, product strategy, and business priorities into clear, actionable work that engineering and design teams can execute with confidence.</p>
<p>Your impact won't be measured by how many Jira tickets you create. It will be measured by how effectively you help the team build the right things, reduce delivery friction, avoid costly rework, and deliver meaningful value to customers faster.</p>
<p>You'll work closely with Product Managers, Designers, Engineers, QA, and customer-facing teams to ensure everyone understands the problem we're solving, why it matters, and what success looks like.</p>
<p>If you enjoy bringing structure to ambiguity, asking great questions, and helping teams move faster without sacrificing quality, you'll thrive here.</p>
<h4>What you'll do</h4>
<li>Create clarity where others see complexity</li>
<p>You'll take customer feedback, business requests, product strategy, and technical requirements and transform them into clear user stories, acceptance criteria, workflows, and requirements that teams can confidently build from.</p>
<li>Own squad readiness</li>
<p>You'll make sure backlog items are ready before they enter development. Engineers shouldn't be discovering major requirements halfway through a sprint. You'll ensure the team has the context, detail, and alignment needed to deliver predictably.</p>
<li>Help the team build the right things</li>
<p>You'll partner closely with Product Managers to break large initiatives into smaller, valuable releases that allow us to learn quickly and deliver customer value faster.</p>
<li>Drive productive collaboration</li>
<p>You'll act as the bridge between product, design, engineering, QA, and customer-facing teams, ensuring everyone is aligned on priorities, scope, dependencies, and expected outcomes.</p>
<li>Challenge unclear thinking</li>
<p>When requirements are vague, assumptions are risky, or priorities don't make sense, you'll ask the hard questions. Respectfully, but confidently.</p>
<li>Reduce delivery friction</li>
<p>You'll identify risks, dependencies, and gaps before they become problems. Your goal is to help the team spend less time clarifying work and more time delivering value.</p>
<li>Protect quality and customer experience</li>
<p>You'll think beyond the happy path by considering edge cases, permissions, error handling, workflows, and usability before features reach customers.</p>
<li>Support successful launches</li>
<p>You'll help ensure internal teams understand what is being released, how it works, and what customers should expect through clear release notes, documentation, and enablement materials.</p>
<h4>Requirements</h4>
<h4>Who you are</h4>
<li>You bring structure without creating bureaucracy</li>
<p>You love organization, but you know process should help teams move faster, not slow them down.</p>
<li>You care about outcomes, not ticket completion</li>
<p>Closing a story isn't success. Solving a customer problem is.</p>
<li>You ask great questions</li>
<p>You naturally challenge assumptions, uncover hidden requirements, and identify risks before they become expensive mistakes.</p>
<li>You communicate clearly</li>
<p>You can explain a complex technical requirement to a designer, a customer problem to an engineer, and a product decision to a stakeholder without creating confusion.</p>
<li>You thrive in cross-functional environments</li>
<p>You enjoy working closely with engineers, designers, QA, Product Managers, and customer-facing teams to solve problems collaboratively.</p>
<li>You have strong product delivery experience</li>
<p>You have at least 3 years of experience as a Product Owner, Business Analyst, Associate Product Manager, or a similar role where you've owned requirements, backlog management, and delivery readiness.</p>
<li>You're comfortable with technical concepts</li>
<p>You don't need to write code, but you're comfortable discussing APIs, integrations, data models, permissions, workflows, and platform behavior with engineering teams.</p>
<li>You're comfortable with ambiguity</li>
<p>You won't always receive perfect requirements or complete information. You're able to create clarity and move things forward without waiting for every answer.</p>
<p>You'll likely stand out if you have experience with:</p>
<li>B2B SaaS products</li>
<li>Customer experience (CX) platforms</li>
<li>Social listening or customer engagement tools</li>
<li>CRM, CDP, analytics, or workflow products</li>
<li>AI-powered products and automation</li>
<li>Arabic-first or MENA-focused products</li>
<li>Product analytics and adoption metrics</li>
<h4>What success looks like</h4>
<p>Within your first few months:</p>
<li>Backlog items enter development with significantly fewer unanswered questions.</li>
<li>Sprint planning becomes more predictable because work is properly prepared and understood.</li>
<li>Engineers spend less time seeking clarification and more time building.</li>
<li>Rework decreases because requirements, edge cases, and acceptance criteria are defined upfront.</li>
<li>Stakeholders trust delivery updates because expectations, trade-offs, and risks are communicated clearly.</li>
<li>Product releases are smoother because internal teams are prepared and aligned.</li>
<li>Most importantly, customers receive better products because the team consistently understands the problem before building the solution.</li>
<h4>What the hiring process will look like</h4>
<li>Intro call with TA</li>
<li>Interview with HM</li>
<li>Case study</li>
<li>Presentation interview</li>
<li>Culture fit / offer</li>
<p>At Lucidya, we care deeply about ownership, curiosity, speed, and continuous improvement. We look for people who challenge ideas respectfully, communicate openly, and genuinely care about building products that solve real customer problems.</p>
<p>If that sounds like the environment where you do your best work, we'd love to meet you.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Our Restaurant & Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p>
<h4>What you will do:</h4>
<strong>Beverage service management</strong><br>
<ul>
<li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li>
<li>Lead the design, implementation, and continuous enhancement of beverage manuals, seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li>
<li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li>
<li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li>
<li>Optimize fast moving items availability, inventory and cost efficiency.</li>
<li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li>
<li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li>
<li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li>
<li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li>
</ul>
<strong>Food service management</strong><br>
<ul>
<li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li>
<li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li>
<li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li>
<li>Ensure effective coordination between kitchen and service teams to support seamless operations.</li>
<li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li>
<li>Collaborate closely with the Executive Chef and Food & Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li>
<li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li>
<li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li>
<li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li>
<li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li>
<li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li>
<li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li>
<li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li>
<li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li>
<li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li>
<li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li>
<li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li>
<li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li>
<li>Adhere to company policies, grooming standards, and performance expectations.</li>
<li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>High school diploma or equivalent; a degree or diploma in hospitality management or a related field is preferred.</li>
<li>Minimum 5–7 years of experience in restaurant, bar, or hospitality operations.</li>
<li>At least 2–3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li>
<li>Strong knowledge of food and beverage operations, including mixology and wine service.</li>
<li>Proficiency in POS systems, inventory management, and financial reporting.</li>
<li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li>
<li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li>
<li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li>
<li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li>
<li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li>
<li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li>
<li>Outstanding interpersonal and communication skills, with the ability to engage effectively with diverse guests and teams; fluency in English (required), and Arabic.</li>
<li>Flexible and adaptable to varying work schedules, including evenings, weekends, and holidays, in a dynamic hospitality environment.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and career development opportunities.</li>
<li>Employee travel program (after completing six months of service, eligible employees receive complimentary nights at Four Seasons properties worldwide).</li>
<li>Complimentary meals during shifts.</li>
<li>A collaborative, supportive, and inclusive work environment.</li>
<li>Many other exciting employee benefits and recognition programs.</li>
</ul>
<h4>Schedule & hours:</h4>
<ul>
<li>Full-time position.</li>
<li>Scheduled days and hours may vary based on operational needs.</li>
<li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li>
</ul></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Our Restaurant & Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p>
<h4>What you will do:</h4>
<strong>Beverage service management</strong><br>
<ul>
<li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li>
<li>Lead the design, implementation, and continuous enhancement of beverage manuals, seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li>
<li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li>
<li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li>
<li>Optimize fast moving items availability, inventory and cost efficiency.</li>
<li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li>
<li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li>
<li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li>
<li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li>
</ul>
<strong>Food service management</strong><br>
<ul>
<li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li>
<li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li>
<li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li>
<li>Ensure effective coordination between kitchen and service teams to support seamless operations.</li>
<li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li>
<li>Collaborate closely with the Executive Chef and Food & Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li>
<li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li>
<li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li>
<li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li>
<li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li>
<li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li>
<li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li>
<li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li>
<li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li>
<li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li>
<li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li>
<li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li>
<li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li>
<li>Adhere to company policies, grooming standards, and performance expectations.</li>
<li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>High school diploma or equivalent; a degree or diploma in hospitality management or a related field is preferred.</li>
<li>Minimum 5–7 years of experience in restaurant, bar, or hospitality operations.</li>
<li>At least 2–3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li>
<li>Strong knowledge of food and beverage operations, including mixology and wine service.</li>
<li>Proficiency in POS systems, inventory management, and financial reporting.</li>
<li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li>
<li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li>
<li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li>
<li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li>
<li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li>
<li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li>
<li>Outstanding interpersonal and communication skills, with the ability to engage effectively with diverse guests and teams; fluency in English (required), and Arabic.</li>
<li>Flexible and adaptable to varying work schedules, including evenings, weekends, and holidays, in a dynamic hospitality environment.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and career development opportunities.</li>
<li>Employee travel program (after completing six months of service, eligible employees receive complimentary nights at Four Seasons properties worldwide).</li>
<li>Complimentary meals during shifts.</li>
<li>A collaborative, supportive, and inclusive work environment.</li>
<li>Many other exciting employee benefits and recognition programs.</li>
</ul>
<h4>Schedule & hours:</h4>
<ul>
<li>Full-time position.</li>
<li>Scheduled days and hours may vary based on operational needs.</li>
<li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our Restaurant & Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p><br><br><br><p><b>What you will do:</b></p><br><br><p><b>Beverage Service Management</b></p><br><br><ul><li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li><li>Lead the design, implementation, and continuous enhancement of beverage manuals, Seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li><li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li><li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li><li>Optimize fast moving items availability, inventory and cost efficiency.</li><li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li><li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li><li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li><li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li></ul><br><p><b>Food Service Management</b></p><br><br><ul><li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li><li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li><li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li><li>Ensure effective coordination between kitchen and service teams to support seamless operations</li><li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li><li>Collaborate closely with the Executive Chef and Food & Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li><li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li><li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li><li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li><li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li><li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li><li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li><li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li><li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li><li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li><li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li><li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li><li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li><li>Adhere to company policies, grooming standards, and performance expectations.</li><li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li></ul><br><p><b>What you bring:</b></p><br><br><ul><li>High School Diploma or equivalent; a degree or diploma in Hospitality Management or a related field is preferred.</li><li>Minimum 5–7 years of experience in restaurant, bar, or hospitality operations.</li><li>At least 2–3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li><li>Strong knowledge of food and beverage operations, including mixology and wine service.</li><li>Proficiency in POS systems, inventory management, and financial reporting.</li><li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li><li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li><li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li><li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li><li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li><li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li><li>Outstanding interpersonal and communication skills, with the ability to engage effectively with diverse guests and teams; fluency in English (required), and Arabic.</li><li>Flexible and adaptable to varying work schedules, including evenings, weekends, and holidays, in a dynamic hospitality environment.</li></ul><br><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent training and career development opportunities.</li><li>Employee Travel Program (after completing six months of service, eligible employees receive complimentary nights at Four Seasons properties worldwide).</li><li>Complimentary meals during shifts.</li><li>A collaborative, supportive, and inclusive work environment.</li><li>Many other exciting employee benefits and recognition programs.</li></ul><br><p><b>Schedule & hours:</b></p><br><br><ul><li>Full-time position.</li><li>Scheduled days and hours may vary based on operational needs.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Head of Marketing — US Market Company: Crystalia Glass Contract: B2B Format: Remote Market: US Working hours: 8:30 AM–5:00 PM New York time, with at least 6 hours of daily overlap Media budget: $200K+/month Crystalia Glass is a US manufacturer and installer of premium architectural glass systems for residential and commercial interiors , including glass partitions, sliding glass walls, and steel- and aluminum-framed systems.<br> We are looking for a Head of Marketing to own and develop our US marketing function across brand, growth, performance, analytics, and team leadership.<br> Core Requirements 7+ years of marketing experience , including 3+ years leading a full marketing function with ownership of strategy, budget, team, and results.<br> Direct experience owning marketing for the US market , with responsibility for customer acquisition, demand generation, and brand growth.<br> Experience marketing the same product or brand to both B2B and B2C audiences simultaneously — with distinct positioning, customer journeys, acquisition strategies, and funnels for each audience.<br> Experience in a relevant or closely related industry — ideally construction, building materials, architecture and interior products, custom furniture, home improvement, premium home products , or another comparable high-consideration category.<br> Experience managing significant paid media budgets — ideally $1.<br>5M+ annually — with the ability to discuss actual spend, channel allocation, and resulting business performance.<br> Strong full-funnel analytics experience, including attribution, CAC, ROMI, conversion rates, channel economics, and analysis through to closed revenue.<br> Strong experience with CRM systems , including pipeline structure, workflows, lead qualification, reporting, and funnel analysis.<br> We currently use HubSpot, but experience with other advanced CRM platforms is absolutely fine.<br> Experience leading distributed marketing teams of 8+ people , including specialists, contractors, and agencies.<br> Proven marketing and growth results supported by specific numbers and business outcomes .<br> English C1+ , with strong written English for US-facing communication, messaging, and creative review.<br> What You'll OwnBrand & Market Position Define and strengthen Crystalia's positioning in the US premium market Build consistent messaging and brand standards across channels and customer touchpoints Develop a visual production pipeline for completed projects — photography, video, and portfolio content Build PR and media presence in architecture, interior design, construction, and relevant lifestyle publications Develop partnerships with architects, interior designers, contractors, and other trade professionals Growth & Performance Own marketing-sourced growth across both B2B and B2C Manage and allocate a $200K+ monthly media budget Lead strategy across paid search, paid social, SEO, content, CRM, and other acquisition channels Make channel and budget decisions based on closed revenue and unit economics , not lead volume alone Improve qualified demand, conversion, CAC, ROMI, and overall marketing efficiency Analytics & Funnel Build visibility from first touch through closed revenue Develop attribution and channel-level unit economics Track and use CAC, ROMI, conversion rates, close rates, average deal value, and sales-cycle length Analyze lost opportunities, objections, CRM data, and customer conversations to improve positioning and campaigns Build concise executive reporting focused on metrics that drive decisions Sales Partnership You will work with Sales leadership as a peer partner , not as the manager of the Sales organization.<br> Together, Marketing and Sales will: Define and review lead qualification criteria Analyze lead quality, conversion, and revenue by source Review funnel performance and lost-deal reasons Improve the handoff and customer journey between Marketing and Sales Marketing owns funnel analysis through closed revenue; Sales leadership owns sales targets, processes, and people.<br> Team & Operations You will lead a distributed marketing team across B2B and B2C marketing, SEO, PPC, Paid Social, SMM, Community, Design, and CRM .<br> You will: Assess and develop the existing team structure Strengthen brand and analytics capabilities Hire and manage specialists, contractors, and agencies Establish clear ownership, processes, quality standards, and accountability Build systems that can scale with the business Digital & E-commerce Our new website is currently in development and will introduce e-commerce elements, including customer accounts and online purchasing for selected products.<br> E-commerce is not our primary business model, but experience with digital customer journeys, online conversion, and e-commerce mechanics will be valuable.<br> Strong Advantages Premium or luxury product experience Architecture, construction, building materials, interiors, custom furniture, or home improvement background Experience with architect, designer, contractor, or other specifier channels Experience building a brand function from the ground up PR and media relations in architecture, design, construction, or lifestyle Showroom, trade show, or physical retail marketing New product launches in established markets Practical use of AI in marketing workflows for analysis, research, content production, and automation What Success Looks Like Build Crystalia into a stronger and more recognizable premium brand in the US architectural glass market , while creating a marketing system that produces predictable and profitable revenue growth.<br> Success means stronger qualified demand across B2B and B2C, clear attribution from first touch to revenue, smarter budget allocation, strong alignment with Sales, and a marketing organization that can scale with the business.<br></span> </div>
<p>About Maqsam: Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p><p>Your Opportunity: We are seeking a highly experienced Senior Software Engineer to act as a technical pillar within our innovative engineering team. This role is ideal for a high-impact Individual who thrives on autonomy and scale. You will be responsible for driving massive, complex projects from conceptualization and architectural design all the way to implementation, deployment, and landing. You will operate at a high level, providing technical leadership across multiple teams. By working closely with product managers, leadership, and engineers across the company, you will shape our technical strategy, tackle our most difficult scaling challenges, and continuously broaden the capabilities of our cutting-edge AI and contact center solutions.</p><p>Your Top Responsibilities:</p><ul><li>End-to-End Ownership: Drive massive, cross-functional engineering projects from raw concept to successful production deployment and monitoring.</li><li>Architectural Leadership: Lead the design and architecture of highly available, scalable, and robust systems, services, and databases that span across multiple engineering teams.</li><li>Technical Force Multiplier: Set the standard for engineering excellence. Conduct rigorous code reviews, establish best practices, and improve our development and deployment pipelines and strategies.</li><li>Complex Problem Solving: Debug, profile, and troubleshoot the most complex systemic and performance issues within a high-concurrency, real-time SaaS environment.</li><li>Cross-Team Alignment: Act as a technical anchor, collaborating with various squads to ensure architectural consistency, and the strategic reduction of technical debt.</li><li>Mentorship: Elevate the entire engineering team by mentoring mid-level and junior engineers, guiding their technical growth, and helping ramp up new joiners.</li></ul><p>What We Expect from You:</p><ul><li>5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.</li><li>Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.</li><li>Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.</li><li>Database Mastery: Extensive experience with relational databases (e.g., PostgreSQL), including schema design, query optimization, and handling data at scale.</li><li>Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.</li><li>Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.</li></ul><p>Additional Information (Added Advantages):</p><ul><li>Leadership & Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .</li><li>Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.) or real-time communication platforms is a strong plus.</li><li>Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.js (or comparable frontend frameworks), and PostgreSQL is preferred.</li><li>AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.</li><li>Education: A degree in Computer Science, Engineering, or a related field is preferred.</li></ul><p>What We Provide:</p><ul><li>Join a world-class team at Maqsam, where your growth is our priority. Here s what you can expect:</li><li>High-Impact Work: The autonomy to drive massive projects that directly impact our core business and thousands of users.</li><li>A Collaborative and Friendly Environment: Work with talented, seasoned professionals who are passionate about what they do.</li><li>Personal and Professional Growth: Opportunities to learn, lead, and cement yourself as a world-class engineering leader.</li><li>Fair Compensation: We deeply value your contribution and expertise.</li><li>Transparency: A culture that thrives on open communication and flat technical discussions.</li><li>Benefits: First-class health insurance, and more.</li><li>Part of Something Big: Be proud of being part of the most exciting AI-powered SaaS business in the MENA region.</li></ul><p>Ready to lead at Maqsam? Apply now! #LI-DNI</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.</li><li>Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.</li><li>Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.</li><li>Database Mastery: Extensive experience with relational databases (e.g., PostgreSQL), including schema design, query optimization, and handling data at scale.</li><li>Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.</li><li>Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.</li></ul><p>Additional Information (Added Advantages):</p><ul><li>Leadership & Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .</li><li>Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.) or real-time communication platforms is a strong plus.</li><li>Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.js (or comparable frontend frameworks), and PostgreSQL is preferred.</li><li>AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.</li><li>Education: A degree in Computer Science, Engineering, or a related field is preferred.</li></ul>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion. As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world.</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p><strong>Maintenance agent-technician</strong></p>
<p>You perform highly diversified duties to install, troubleshoot, repair and maintain the property’s facilities and equipment to ensure a safe and functional environment for the guests.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Ensure smooth functioning and maintenance of all hotel engineering systems and equipment.</li>
<li>Carry out preventive and breakdown maintenance for electrical, plumbing, HVAC, kitchen, and mechanical equipment as assigned.</li>
<li>Monitor and maintain hotel utilities including DG sets, pumps, air-conditioning systems, lighting, and water supply systems.</li>
<li>Respond promptly to maintenance requests and guest complaints related to engineering services.</li>
<li>Ensure all work is completed in accordance with hotel standards and safety procedures.</li>
<li>Maintain proper records of maintenance activities, equipment logs, and daily checklists.</li>
<li>Coordinate with external vendors and contractors whenever required.</li>
<li>Ensure energy conservation practices are followed within the department.</li>
<li>Maintain cleanliness and organization of the engineering workshop and work areas.</li>
<li>Assist in installation and repair works across the hotel premises.</li>
<li>Support departmental objectives to achieve operational efficiency and guest satisfaction.</li>
</ul>
<h4>General responsibilities:</h4>
<ul>
<li>Be fully conversant with hotel fire and life safety/emergency procedures.</li>
<li>Comply with hotel and department policies and procedures at all times.</li>
<li>Attend all briefings, meetings, and trainings as assigned by management.</li>
<li>Report for duty on time wearing clean and complete uniform at all times.</li>
<li>Maintain a high standard of personal appearance and hygiene at all times.</li>
<li>Perform any other reasonable duties assigned by the management of the hotel.</li>
</ul>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit offering discounted rates in Accor worldwide.</li>
<li>Learning programs through our academies.</li>
<li>Opportunity to develop your talent and grow within your property and across the world.</li>
<li>Ability to make a difference through our corporate social responsibility activities.</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Inspect and perform preventative maintenance on property’s facilities and equipment.</li>
<li>Inspect all areas of the property for safety issues and take immediate corrective action.</li>
<li>Assist guests regarding property facilities in an informative and helpful way.</li>
</ul>
<h4>Qualifications</h4>
<p>Your experience and skills include:</p>
<ul>
<li>Relevant education.</li>
<li>Relevant building maintenance experience is an asset.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Highly responsible and reliable.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Why work for Accor?</strong></p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Diversity and inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.</p>
<p>When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.</p></p><p></p>
<p><h4>Description</h4>
<p>COGNNA is a fast-growing cybersecurity startup revolutionizing how businesses manage their security operations. Our innovative SaaS platform provides organizations with the tools to detect, prevent, and respond to cyber threats with ease. Headquartered in Riyadh, Saudi Arabia, COGNNA is on a mission to empower businesses locally and internationally to build resilient and cost-effective cybersecurity operations.</p>
<p>We are looking for a highly skilled Senior Technical Support Engineer to serve as the ultimate escalation point for our clients' technical issues. In this role, you will focus entirely on ensuring the seamless agent deployment, functionality efficiency, and health of our platform. You will troubleshoot complex system environments, lead agent installations, and conduct client training sessions.</p>
<h4>Key responsibilities</h4>
<ul>
<li><strong>Advanced technical troubleshooting:</strong> Act as the Tier 2/Escalation point for complex technical issues, diagnosing and resolving deep-rooted system, network, and software problems for our clients.</li>
<li><strong>Agent installation & management:</strong> Guide clients through, and directly execute, the deployment and configuration of software agents (e.g., EDR, monitoring tools) across diverse enterprise environments (Windows, Linux, Kubernetes, etc.).</li>
<li><strong>Client training & onboarding:</strong> Design and deliver comprehensive technical training sessions to ensure clients are fully equipped to utilize and maintain our solutions.</li>
<li><strong>Escalation & communication management:</strong> Lead communications with key client stakeholders (including technical champions) during high-priority technical roadblocks, translating complex issues into clear, actionable updates.</li>
<li><strong>Knowledge & process improvement:</strong> Author detailed knowledge base (KB) articles and standard operating procedures (SOPs) to streamline future installations and troubleshooting steps.</li>
<li><strong>Team mentorship:</strong> Coach and guide junior support staff on advanced troubleshooting techniques and client management.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>5+ years in enterprise technical support, field engineering, or a highly technical, customer-facing B2B SaaS role.</li>
<li>Strong skills in managing and fixing major enterprise operating systems, especially Windows, Linux, and macOS.</li>
<li>Strong understanding of public cloud platforms (AWS, Azure, or GCP) to support and fix software setups in cloud and hybrid environments.</li>
<li>Strong understanding of network setups and protocols, including TCP/IP, DNS, ICMP, and firewalls, with the ability to use network tools to fix connectivity and installation blocks.</li>
<li>Skilled in PowerShell and Shell scripting (Bash) to automate troubleshooting and handle large-scale software deployments.</li>
<li>Good general understanding of cybersecurity products (like EDR, SIEM, or XDR) only from an installation, system compatibility, and setup standpoint.</li>
<li>Great ability to break down deployment failures, read complex log files, and copy complex client environments in a test lab.</li>
<li>Strong verbal and written communication skills, with the professionalism needed to deliver training and lead important talks during onsite client visits.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive package – salary, equity options, and saving plan</li>
<li>Flexible & remote – work from anywhere with an outcomes-first culture</li>
<li>Team of experts – work with designers, engineers, and security professionals solving real-world problems</li>
<li>Growth-focused – your ideas ship, your voice counts, your growth matters</li>
<li>Global impact – build products that protect critical systems and data</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>COGNNA is a fast-growing cybersecurity startup revolutionizing how businesses manage their security operations. Our innovative SaaS platform provides organizations with the tools to detect, prevent, and respond to cyber threats with ease. Headquartered in Riyadh, Saudi Arabia, COGNNA is on a mission to empower businesses locally and internationally to build resilient and cost-effective cybersecurity operations.</p>
<p>We are looking for a highly skilled Senior Technical Support Engineer to serve as the ultimate escalation point for our clients' technical issues. In this role, you will focus entirely on ensuring the seamless agent deployment, functionality efficiency, and health of our platform. You will troubleshoot complex system environments, lead agent installations, and conduct client training sessions.</p>
<h4>Key responsibilities</h4>
<ul>
<li><strong>Advanced technical troubleshooting:</strong> Act as the Tier 2/Escalation point for complex technical issues, diagnosing and resolving deep-rooted system, network, and software problems for our clients.</li>
<li><strong>Agent installation & management:</strong> Guide clients through, and directly execute, the deployment and configuration of software agents (e.g., EDR, monitoring tools) across diverse enterprise environments (Windows, Linux, Kubernetes, etc.).</li>
<li><strong>Client training & onboarding:</strong> Design and deliver comprehensive technical training sessions to ensure clients are fully equipped to utilize and maintain our solutions.</li>
<li><strong>Escalation & communication management:</strong> Lead communications with key client stakeholders (including technical champions) during high-priority technical roadblocks, translating complex issues into clear, actionable updates.</li>
<li><strong>Knowledge & process improvement:</strong> Author detailed knowledge base (KB) articles and standard operating procedures (SOPs) to streamline future installations and troubleshooting steps.</li>
<li><strong>Team mentorship:</strong> Coach and guide junior support staff on advanced troubleshooting techniques and client management.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>5+ years in enterprise technical support, field engineering, or a highly technical, customer-facing B2B SaaS role.</li>
<li>Strong skills in managing and fixing major enterprise operating systems, especially Windows, Linux, and macOS.</li>
<li>Strong understanding of public cloud platforms (AWS, Azure, or GCP) to support and fix software setups in cloud and hybrid environments.</li>
<li>Strong understanding of network setups and protocols, including TCP/IP, DNS, ICMP, and firewalls, with the ability to use network tools to fix connectivity and installation blocks.</li>
<li>Skilled in PowerShell and Shell scripting (Bash) to automate troubleshooting and handle large-scale software deployments.</li>
<li>Good general understanding of cybersecurity products (like EDR, SIEM, or XDR) only from an installation, system compatibility, and setup standpoint.</li>
<li>Great ability to break down deployment failures, read complex log files, and copy complex client environments in a test lab.</li>
<li>Strong verbal and written communication skills, with the professionalism needed to deliver training and lead important talks during onsite client visits.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive package – salary, equity options, and saving plan</li>
<li>Flexible & remote – work from anywhere with an outcomes-first culture</li>
<li>Team of experts – work with designers, engineers, and security professionals solving real-world problems</li>
<li>Growth-focused – your ideas ship, your voice counts, your growth matters</li>
<li>Global impact – build products that protect critical systems and data</li>
</ul></p><p></p>
<p><h4>Job description</h4>
<p><strong>Job role - Principal Engineer – Electrical – Metro Stations</strong><br>
Verbal and written communication in English is mandatory.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Lead multi-disciplinary station electrical design: LV/MV building distribution, protection/coordination, earthing & bonding, lightning protection, standby generators & UPS, lighting & controls, across underground, at-grade, and elevated stations.</li>
<li>Own the full design lifecycle: requirements capture, basis-of-design, load studies, selectivity/arc-flash reviews, single-lines, schematics, cable schedules, layouts, specs/BOQs, and employer’s requirements. Provide construction support as needed.</li>
<li>Apply rail-specific life-safety standards in stations: e.g., NFPA 130 for fixed guideway transit (egress, fire protection, emergency ventilation & control/communications); coordinate with fire/life-safety, ventilation and architectural teams.</li>
<li>Design compliant emergency lighting to EN 1838/BS 5266 (escape route, open-area, high-risk task) and produce photometric calculations & layouts (Dialux/Relux).</li>
<li>Engineer EMC & earthing interfaces to EN 50121 (railway EMC) and EN 50122-1 (earthing/bonding for fixed installations) and manage interfaces with signaling/telecom/PSD.</li>
<li>Coordinate digitally in BIM (Revit/Navisworks) with architecture, structural and MEP; run design reviews, clash prevention and interface matrices.</li>
<li>Lead authority approvals (Saudi & UAE Civil Defence and utilities), support client/stakeholder workshops, value engineering and risk registers.</li>
<li>Mentor and manage a team of designers; review deliverables, uphold QA/QC; contribute to proposal writing and level-of-effort estimates.</li>
</ul>
<h4>Qualifications:</h4>
<ul>
<li>Bachelor’s or Master’s degree in Electrical Engineering.</li>
<li>Professional registration (e.g., CEng/PE) strongly preferred.</li>
<li>12–18+ years in building/station electrical design with major rail/metro station projects; GCC experience strongly preferred.</li>
<li>Strong grasp of NFPA 130, EN 1838/BS 5266 (emergency lighting), EN 50121/EN 50122 (EMC/earthing), BS 7671/IET Wiring Regs or NEC, and typical rail authority requirements.</li>
<li>Fluency with ETAP/Amtech, Dialux/Relux, AutoCAD/Revit, and BIM coordination; familiarity with SCADA/BMS interfaces for station systems.</li>
<li>Excellent interface management, stakeholder communication and team leadership skills.</li>
</ul>
<h4>Nice to have:</h4>
<ul>
<li>Experience integrating station electrical design with PSD, tunnel ventilation controls, SCS/OCS interfaces, and evacuation strategies per NFPA 130.</li>
<li>Past authority liaison in KSA (RCRC/SDAIA utilities/Civil Defense).</li>
<li>RAMS exposure (EN 50126/8/9) and cyber/physical security considerations for stations.</li>
</ul>
<p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>
<p><h4>Job description</h4>
<p><strong>Job role - Principal Engineer – Electrical – Metro Stations</strong><br>
Verbal and written communication in English is mandatory.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Lead multi-disciplinary station electrical design: LV/MV building distribution, protection/coordination, earthing & bonding, lightning protection, standby generators & UPS, lighting & controls, across underground, at-grade, and elevated stations.</li>
<li>Own the full design lifecycle: requirements capture, basis-of-design, load studies, selectivity/arc-flash reviews, single-lines, schematics, cable schedules, layouts, specs/BOQs, and employer’s requirements. Provide construction support as needed.</li>
<li>Apply rail-specific life-safety standards in stations: e.g., NFPA 130 for fixed guideway transit (egress, fire protection, emergency ventilation & control/communications); coordinate with fire/life-safety, ventilation and architectural teams.</li>
<li>Design compliant emergency lighting to EN 1838/BS 5266 (escape route, open-area, high-risk task) and produce photometric calculations & layouts (Dialux/Relux).</li>
<li>Engineer EMC & earthing interfaces to EN 50121 (railway EMC) and EN 50122-1 (earthing/bonding for fixed installations) and manage interfaces with signaling/telecom/PSD.</li>
<li>Coordinate digitally in BIM (Revit/Navisworks) with architecture, structural and MEP; run design reviews, clash prevention and interface matrices.</li>
<li>Lead authority approvals (Saudi & UAE Civil Defence and utilities), support client/stakeholder workshops, value engineering and risk registers.</li>
<li>Mentor and manage a team of designers; review deliverables, uphold QA/QC; contribute to proposal writing and level-of-effort estimates.</li>
</ul>
<h4>Qualifications:</h4>
<ul>
<li>Bachelor’s or Master’s degree in Electrical Engineering.</li>
<li>Professional registration (e.g., CEng/PE) strongly preferred.</li>
<li>12–18+ years in building/station electrical design with major rail/metro station projects; GCC experience strongly preferred.</li>
<li>Strong grasp of NFPA 130, EN 1838/BS 5266 (emergency lighting), EN 50121/EN 50122 (EMC/earthing), BS 7671/IET Wiring Regs or NEC, and typical rail authority requirements.</li>
<li>Fluency with ETAP/Amtech, Dialux/Relux, AutoCAD/Revit, and BIM coordination; familiarity with SCADA/BMS interfaces for station systems.</li>
<li>Excellent interface management, stakeholder communication and team leadership skills.</li>
</ul>
<h4>Nice to have:</h4>
<ul>
<li>Experience integrating station electrical design with PSD, tunnel ventilation controls, SCS/OCS interfaces, and evacuation strategies per NFPA 130.</li>
<li>Past authority liaison in KSA (RCRC/SDAIA utilities/Civil Defense).</li>
<li>RAMS exposure (EN 50126/8/9) and cyber/physical security considerations for stations.</li>
</ul>
<p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>
<p>Responsibilities</p>
<ul>
<li>Design, develop, and maintain modern web applications using AstroJS, React, Tailwind CSS, Prisma, MS SQL Server, and Nanostores.</li>
<li>Build reusable, scalable, and responsive UI components using shadcn UI and Tailwind CSS.</li>
<li>Develop and maintain backend services and APIs using Prisma ORM and MS SQL Server.</li>
<li>Implement Optimistic UI Updates, Lazy Loading, and Astro Island Architecture to improve application performance and user experience.</li>
<li>Optimize database performance by writing efficient SQL queries, views, and stored procedures.</li>
<li>Integrate React components within AstroJS applications using appropriate client hydration techniques.</li>
<li>Write clean, maintainable, and well-documented code following best practices.</li>
<li>Troubleshoot, debug, and optimize application performance to support scalable, high-performing solutions.</li>
<li>Collaborate with designers, product owners, and developers to deliver new features and enhancements.</li>
<li>Participate in code reviews and contribute to maintaining high development standards.</li>
<li>Work within an Agile environment and support CI/CD and deployment processes.</li>
</ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p>
<ul>
<li>6+ years of experience in full-stack web development.</li>
<li>Strong experience with React and AstroJS.</li>
<li>Proficiency with Tailwind CSS and modern frontend development practices.</li>
<li>Experience with Prisma ORM and MS SQL Server.</li>
<li>Strong SQL skills, including writing queries, views, and stored procedures.</li>
<li>Experience with Nanostores or similar state management libraries.</li>
<li>Experience building accessible and responsive user interfaces using shadcn UI.</li>
<li>Strong understanding of TypeScript and Node.js.</li>
<li>Experience designing and consuming REST APIs.</li>
<li>Experience with Git, Docker, and CI/CD pipelines.</li>
<li>Strong problem-solving, debugging, and communication skills.</li>
<li>Experience working in Agile development environments.</li>
</ul>
<p><strong>Closing Date : Sept 22.2026</strong></p>
<p><strong>Short-Term Consultancy: <em>Incubation Facilitator </em></strong></p>
<p><strong>1. Background</strong></p>
<p><strong>The Youth Grow Activity (YGA)</strong> is a five-year (2023–2028) initiative funded by the United States, implemented by Q2IMPACT (a QED Group company) and partners, in direct partnership with the Government of Jordan. YGA is a strategic U.S. investment in Jordan's workforce, stability, and long-term economic self-reliance, upskilling Jordanian youth and connecting them to opportunities to strengthen one of America's most reliable partners during a period of intense regional political, economic, and social turmoil.</p>
<p><strong>College for Advanced Vocational Training (CAVT) </strong>was established in 2022 by the Crown Prince Foundation to promote the Technical and Vocational Education and Training (TVET) sector in Jordan. CAVT offers high-quality, accredited, affordable, future-oriented, and technology-enabled TVET programs across a diverse range of fields aligned with global trends, ensuring a highly skilled workforce capable of adapting to evolving market demands.</p>
<p>Within the Jordanian TVET ecosystem, technical proficiency alone is no longer sufficient for competitiveness; graduates and skilled practitioners also need entrepreneurial tools — business model design, marketing, and financial management — to move from “skilled” to “employed” or self-employed. With several mega-projects on the horizon, Jordan's labor market increasingly demands innovative, professionalized talent. The Vocation-to-Venture (V2V) Launchpad responds to this need as an Incubation program designed for TVET students/graduates/labor and TVET skilled youth (18–29 years) from College of Advanced Vocational Training (CAVT)’ graduates and vocational labor. The program focusses on building foundational business and entrepreneurial competencies through experiential, challenge-based learning and practical application. Its primary objective is to strengthen entrepreneurial literacy, promote self-employment awareness, and equip participants with the knowledge and skills required to transform their vocational knowledge and skills into ventures, and to pursue sustainable income-generating opportunities.</p>
<p>To ensure long-term operational sustainability and efficient delivery during the incubation phase, YGA is providing technical assistance to CAVT's V2V (Vocation-to-Venture) project by engaging a dedicated short term <strong>Incubation Facilitator</strong>.</p>
<p><strong>2. Short term - Incubation Facilitator -Consultant Summary</strong></p>
<p>The Youth Grow Activity (YGA) is seeking a qualified <strong>Incubation Facilitator</strong> (<strong>Short-Term Consultancy)</strong> to support the operational implementation and delivery of incubation programs and services under the supervision of CAVT Business Incubator.</p>
<p>In this role, the consultant will oversee participant administration, program logistics, and operational workflows while directly supporting entrepreneurs in developing and executing their business models and milestones. Additionally, the position is responsible for coordinating with mentors and stakeholders, tracking key performance indicators (KPIs), preparing operational reports, and implementing Standard Operating Procedures (SOPs) to ensure continuous improvement, efficient implementation, and sustainable incubator operations.</p>
<p><strong>3. Scope of Work & Key Responsibilities</strong></p>
<p>The Incubation Consultant will be responsible for:</p>
<ul>
<li>Coordinating the operational implementation and delivery of incubation programs, activities, and services.</li>
<li>Managing admission, registration, onboarding, and participant records.</li>
<li>Supporting the development of incubation plans, milestones, and budgets for program participants.</li>
<li>Guiding incubation participants in developing and executing their business models.</li>
<li>Implementing and continuously improving incubation operational processes, workflows, and Standard Operating Procedures (SOPs).</li>
<li>Maintaining program databases, tracking Key Performance Indicators (KPIs), and preparing operational reports and program documentation.</li>
<li>Coordinating with internal departments, consultants, mentors, service providers, and external stakeholders to ensure effective program implementation.</li>
<li>Assisting in organizing networking events, competitions, Demo Days, exhibitions, and other incubator activities.</li>
<li>Participating in Training of Trainers (ToT), knowledge transfer, and institutional capacity-building activities.</li>
<li>Performing any other duties related to incubation operations as assigned.</li>
</ul>
<p><strong>4. Assignment Details</strong></p>
<table align="right" border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>Item</strong></p>
</td>
<td >
<p><strong>Details</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Assignment Title</strong></p>
</td>
<td >
<p>Incubation Facilitator</p>
</td>
</tr>
<tr>
<td >
<p><strong>Period of Performance/ Duration</strong></p>
</td>
<td >
<p>3 Months (36 Total Days | 12 Days/Month)</p>
</td>
</tr>
<tr>
<td >
<p><strong>Level of Effort (LOE)</strong></p>
</td>
<td >
<p>Short term Assignment</p>
</td>
</tr>
</tbody>
</table>
<div >
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Job description<br><strong>Job Role -Principal Engineer – Electrical – Metro Stations<br>Verbal and written communication in English is mandatory</strong><br>Responsibilities:</strong><ul><li>Lead multi-disciplinary station electrical design: LV/MV building distribution, protection/coordination, earthing & bonding, lightning protection, standby generators & UPS, lighting & controls, across underground, at-grade, and elevated stations.</li><li>Own the full design lifecycle: requirements capture, basis-of-design, load studies, selectivity/arc-flash reviews, single-lines, schematics, cable schedules, layouts, specs/BOQs, and employer’s requirements. Provide construction support as needed.</li><li>Apply rail-specific life-safety standards in stations: e.g., NFPA 130 for fixed guideway transit (egress, fire protection, emergency ventilation & control/communications); coordinate with fire/life-safety, ventilation and architectural teams.</li><li>Design compliant emergency lighting to EN 1838/BS 5266 (escape route, open-area, high-risk task) and produce photometric calculations & layouts (Dialux/Relux).</li><li>Engineer EMC & earthing interfaces to EN 50121 (railway EMC) and EN 50122-1 (earthing/bonding for fixed installations) and manage interfaces with signaling/telecom/PSD.</li><li>Coordinate digitally in BIM (Revit/ Navisworks) with architecture, structural and MEP; run design reviews, clash prevention and interface matrices.</li><li>Lead authority approvals (Saudi & UAE Civil Defence and utilities), support client/stakeholder workshops, value engineering and risk registers.</li><li>Mentor and manage a team of designers; review deliverables, uphold QA/QC; contribute to proposal writing and level-of-effort estimates.<br> <br> </li></ul><strong>Qualifications:</strong><ul><li>Bachelor’s or Master’s degree in Electrical Engineering.</li><li>Professional registration (e.g., CEng/PE) strongly preferred.</li><li>12–18+ years in building/station electrical design with major rail/metro station projects; GCC experience strongly preferred.</li><li>Strong grasp of NFPA 130, EN 1838/BS 5266 (emergency lighting), EN 50121/EN 50122 (EMC/earthing), BS 7671/IET Wiring Regs or NEC, and typical rail authority requirements.</li><li>Fluency with ETAP/Amtech, Dialux/Relux, AutoCAD/Revit, and BIM coordination; familiarity with SCADA/BMS interfaces for station systems.</li><li>Excellent interface management, stakeholder communication and team leadership skills.<br> <br> </li></ul><strong>Nice to Have:</strong><ul><li>Experience integrating station electrical design with PSD, tunnel ventilation controls, SCS/OCS interfaces, and evacuation strategies per NFPA 130.</li><li>Past authority liaison in KSA (RCRC/SDAIA utilities/Civil Defense)</li><li>RAMS exposure (EN 50126/8/9) and cyber/physical security considerations for stations.</li></ul><br>If you find this job matching your skills, please apply or share your CV on sayali.kothmire@nesfircroft.com<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>• The consultant will share the designed VNR in Arabic (160 pages) delivered to the satisfaction of the RCO and MoPIC teams. • One presentation (40 pages in total), delivered to the satisfaction of the RCO and MoPIC teams.<br> Work Location<br>Amman<br> Expected duration<br>2 months<br> Duties and Responsibilities<br>1. Background and Objective In line with Jordan’s commitment to implementing the 2030 Agenda for Sustainable Development and building on the country’s previous Voluntary National Reviews (2017 and 2022), the Office of the Resident Coordinator (RCO) is supporting MoPIC in the finalization of the VNR for 2026. 2. Objectives of the Assignment To support the Ministry of Planning and International Cooperation (MoPIC) in the designing Jordan’s Third Voluntary National Review (VNR 2026). This includes assisting the Ministry in designing the final report and related communication material in Arabic. 3. Scope of Work Under the supervision of the RCO Head Office and head of SDG unit at MoPIC, the consultant will carry out the following duties: • Design the overall visual layout and structure of the VNR report in Arabic, ensuring consistency with English version as well as with the guidelines and objectives set by MoPIC. • Develop visual assets, including infographics, charts, graphs, maps, and other data visualization tools, to effectively communicate complex data and information in the VNR. • Submit drafts of the visuals for approval by the RCO and MoPIC teams, incorporating feedback into final designs. • Maintain and organize the design files for the VNR, including all visuals, templates, and assets, ensuring they are easily accessible for future use and reference.<br> Qualifications/special skills<br>A Bachelor's degree in Sustainable Development, Economics, Statistics, Public Policy, International Relations, or any other related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of experience in graphic design, data visualization, or a related field is required. Proficiency in Adobe software applications (e.g., Photoshop, Illustrator, InDesign, etc.) is required. Strong knowledge of MS Office applications (Word, Excel, PowerPoint) is required. Good understanding of the 2030 Agenda for Sustainable Development and the Sustainable Development Goals (SDGs) is required. Familiarity with the VNRs and their preparation process is desirable. Previous experience working with government institutions and international organizations is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; For this position, fluency in English and Arabic is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<p><h4>About Noema Consulting</h4>
<p>Noema stands as a reliable partner, delivering cutting-edge IT solutions and outstanding service to organizations across diverse industries, with a special emphasis on banking. Leveraging deep expertise in digital transformation, data analytics & AI, SAP solutions, and quality assurance & support, Noema empowers clients to streamline processes, make smarter decisions, and drive sustainable business growth at an accelerated pace.</p>
<h4>The role</h4>
<p>The senior frontend software engineer designs, builds, and maintains complex, high-quality web applications, working closely with cross-functional teams to deliver exceptional user experiences. The role also involves contributing to key architectural decisions, leading technical initiatives, and mentoring junior team members to drive excellence across the front-end development process.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Design, develop, and maintain responsive and user-friendly web applications using modern JavaScript frameworks (React).</li>
<li>Lead the design of frontend architecture, ensuring scalability, maintainability, and high performance while following best practices and industry standards.</li>
<li>Collaborate closely with product managers, UX/UI designers, and backend developers to translate business requirements into technical solutions.</li>
<li>Conduct code reviews to maintain high code quality, consistency, and adherence to development standards.</li>
<li>Mentor junior developers and provide guidance on best practices, problem-solving, and professional development.</li>
<li>Optimize applications for maximum speed, performance, and scalability across devices and browsers.</li>
<li>Develop and maintain unit and integration tests and troubleshoot issues when they arise.</li>
<li>Stay up to date with emerging front-end technologies, tools, and trends to continuously improve development practices.</li>
<li>Work with design systems and component libraries to ensure consistency and reusability across projects.</li>
<li>Participate actively in Agile ceremonies, including sprint planning, stand-ups, and retrospectives.</li>
</ul>
<h4>Requirements</h4>
<h5>Experience</h5>
<ul>
<li>5+ years in front-end development, delivering complex and scalable web applications.</li>
<li>Strong background in designing, building, and maintaining modern web solutions with a strong user experience focus.</li>
<li>Experience contributing to front-end architecture decisions around scalability, maintainability, and performance.</li>
<li>Involvement in translating requirements into technical solutions in collaboration with product, design, and backend teams.</li>
<li>Experience conducting code reviews and supporting engineering quality across the codebase.</li>
</ul>
<h5>Educational background</h5>
<p>Bachelor’s or master’s degree in computer science, software engineering, or a related discipline.</p>
<h5>Key competencies</h5>
<ul>
<li>Strong frontend expertise in React, core frontend technologies, state management, tooling, and build systems.</li>
<li>Ability to build scalable, maintainable, high-performing, and user-focused web applications.</li>
<li>Solid knowledge of responsive development, API integration, testing, performance, SEO, accessibility, and reliability.</li>
<li>Experience with design systems, reusable components, and component libraries.</li>
<li>Strong analytical thinking, problem-solving, and ability to translate requirements into technical solutions.</li>
<li>Ownership, accountability, reliability, and commitment to high-quality delivery.</li>
<li>Clear communication and effective collaboration with product, design, backend, and cross-functional teams.</li>
<li>Agile mindset, technical guidance, code review, and knowledge sharing.</li>
<li>Continuous improvement mindset with focus on code quality, performance, and team practices.</li>
<li>Digital mindset, openness to AI tools, remote collaboration, self-management, and global/cultural awareness.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>A fully remote work environment.</li>
<li>The opportunity to contribute to international projects for global clients.</li>
<li>A collaborative, multicultural team setting.</li>
<li>The chance to take ownership and make a real impact.</li>
<li>Exposure to experienced professionals and high-quality delivery standards.</li>
<li>A culture built on collaboration, professionalism, and continuous improvement.</li>
</ul></p><p></p>
<p><h4>About Noema Consulting</h4>
<p>Noema stands as a reliable partner, delivering cutting-edge IT solutions and outstanding service to organizations across diverse industries, with a special emphasis on banking. Leveraging deep expertise in digital transformation, data analytics & AI, SAP solutions, and quality assurance & support, Noema empowers clients to streamline processes, make smarter decisions, and drive sustainable business growth at an accelerated pace.</p>
<h4>The role</h4>
<p>The senior frontend software engineer designs, builds, and maintains complex, high-quality web applications, working closely with cross-functional teams to deliver exceptional user experiences. The role also involves contributing to key architectural decisions, leading technical initiatives, and mentoring junior team members to drive excellence across the front-end development process.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Design, develop, and maintain responsive and user-friendly web applications using modern JavaScript frameworks (React).</li>
<li>Lead the design of frontend architecture, ensuring scalability, maintainability, and high performance while following best practices and industry standards.</li>
<li>Collaborate closely with product managers, UX/UI designers, and backend developers to translate business requirements into technical solutions.</li>
<li>Conduct code reviews to maintain high code quality, consistency, and adherence to development standards.</li>
<li>Mentor junior developers and provide guidance on best practices, problem-solving, and professional development.</li>
<li>Optimize applications for maximum speed, performance, and scalability across devices and browsers.</li>
<li>Develop and maintain unit and integration tests and troubleshoot issues when they arise.</li>
<li>Stay up to date with emerging front-end technologies, tools, and trends to continuously improve development practices.</li>
<li>Work with design systems and component libraries to ensure consistency and reusability across projects.</li>
<li>Participate actively in Agile ceremonies, including sprint planning, stand-ups, and retrospectives.</li>
</ul>
<h4>Requirements</h4>
<h5>Experience</h5>
<ul>
<li>5+ years in front-end development, delivering complex and scalable web applications.</li>
<li>Strong background in designing, building, and maintaining modern web solutions with a strong user experience focus.</li>
<li>Experience contributing to front-end architecture decisions around scalability, maintainability, and performance.</li>
<li>Involvement in translating requirements into technical solutions in collaboration with product, design, and backend teams.</li>
<li>Experience conducting code reviews and supporting engineering quality across the codebase.</li>
</ul>
<h5>Educational background</h5>
<p>Bachelor’s or master’s degree in computer science, software engineering, or a related discipline.</p>
<h5>Key competencies</h5>
<ul>
<li>Strong frontend expertise in React, core frontend technologies, state management, tooling, and build systems.</li>
<li>Ability to build scalable, maintainable, high-performing, and user-focused web applications.</li>
<li>Solid knowledge of responsive development, API integration, testing, performance, SEO, accessibility, and reliability.</li>
<li>Experience with design systems, reusable components, and component libraries.</li>
<li>Strong analytical thinking, problem-solving, and ability to translate requirements into technical solutions.</li>
<li>Ownership, accountability, reliability, and commitment to high-quality delivery.</li>
<li>Clear communication and effective collaboration with product, design, backend, and cross-functional teams.</li>
<li>Agile mindset, technical guidance, code review, and knowledge sharing.</li>
<li>Continuous improvement mindset with focus on code quality, performance, and team practices.</li>
<li>Digital mindset, openness to AI tools, remote collaboration, self-management, and global/cultural awareness.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>A fully remote work environment.</li>
<li>The opportunity to contribute to international projects for global clients.</li>
<li>A collaborative, multicultural team setting.</li>
<li>The chance to take ownership and make a real impact.</li>
<li>Exposure to experienced professionals and high-quality delivery standards.</li>
<li>A culture built on collaboration, professionalism, and continuous improvement.</li>
</ul></p><p></p>
<p>This consultant will be paid on a 50% P4 Level according to the following schedule of Deliverables and Timelines:</p><ul><li>Deliverable 1 / End of Month 1 - First Draft: 2026/2027 Class Formation Draft 2026/2027 Class Formation Guidelines/Framework including: planning assumptions, enrolment projections, draft class section tables, and staffing allocation model, for review by HQA and Field teams.</li><li>Deliverable 2 / End of Month 2 - Technical Assessment Report: Technical assessment of the progress achieved in automating the class formation process, including: inventory of current tools, gap analysis of remaining manual processes, identified risks and constraints, and key recommendations for next steps.</li><li>Deliverable 3 / End of Month 3 - Final Report with Next Steps & Roadmap: Final document incorporating stakeholder feedback from Deliverables 2 and 3, including: executive summary, agreed next steps, and a practical time-bound roadmap for completing and institutionalising the automated class formation process.</li></ul><p>Work Location: Remote/Home based</p><p>Expected duration: 3 Months</p><p>UNRWA provides free, quality basic education to over 500,000 Palestine refugee students across Jordan, Lebanon, Syria, the West Bank, and the Gaza Strip. The Education Department at HQ Amman (HQA) leads strategic planning, policy development, and technical support to five Field offices. A central pillar of annual education operations is the class formation (school mapping) process, which determines the number and composition of class sections, the allocation of teaching staff, and the optimal use of school space across all Fields. This process is currently supported by a suite of Excel-based tools and partial automation, with ongoing efforts to fully systematise and digitalise the workflow. UNRWA seeks an experienced Educational Planner to support the preparation of the 2026/2027 class formation cycle, conduct a technical assessment of the automation progress achieved to date, and produce a clear roadmap of next steps to complete and institutionalise the automated process. Under the direct supervision of the Deputy Director of Education Programme, the consultant will undertake the following tasks:</p><p><strong>First Draft of the 2026/2027 Class Formation</strong></p><ul><li>Review existing class formation methodologies, norms, standards, and planning parameters applied across the five Fields.</li><li>Consult with relevant HQ and Field education planning staff to consolidate and review lessons learned from the 2025/2026 class formation cycle.</li><li>Analyse enrolment projections, staffing ratios, space utilisation data, and applicable policy assumptions.</li><li>Produce the first draft of the 2026/2027 Class Formation Guidelines/Framework, including planning assumptions, draft class section tables, and staffing projections.</li></ul><p><strong>Technical Assessment of Class Formation Automation</strong></p><ul><li>Review existing automation tools, algorithms, databases, and workflows (including Excel-based models and any digital systems) currently used in the class formation process.</li><li>Assess the degree of automation achieved to date across the class formation lifecycle (data input, calculation, validation, output generation, and dissemination).</li><li>Identify remaining manual processes, bottlenecks, data quality risks, and governance gaps.</li><li>Evaluate technical and operational requirements for scaling and sustaining a fully automated class formation process.</li><li>Document findings, strengths, constraints, and opportunities in a structured technical assessment report.</li></ul><p><strong>Final Document with Recommended Next Steps</strong></p><ul><li>Facilitate consultation with HQA Education Planning team and relevant Field focal points to validate findings and recommendations.</li><li>Consolidate feedback and define prioritised next steps for completing the automation of the class formation process.</li><li>Develop a practical and time-bound roadmap for the next phase of automation development and institutionalisation.</li><li>Prepare the final report, incorporating all feedback and including an executive summary for senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree (Master's or equivalent) from an accredited institution in Education Planning, Economics of Education, Statistics, Data Analytics, Information Systems, Public Policy, or a related field.</li><li>A Bachelor's degree with significant additional relevant experience may be considered in lieu of a Master's degree.</li><li>Minimum 7 years of relevant professional experience in education planning, school mapping, enrolment management, or education data systems. Including at an international level of which a minimum of 2 continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport, or a national identity number is desirable.</li><li>Demonstrated hands-on experience in class formation, education resource allocation, and/or school mapping processes at system level.</li><li>Proven experience in data analysis and the development or use of planning tools, including advanced Excel modelling and/or automated data systems.</li><li>Experience in EMIS, education databases, or process automation in the education sector.</li><li>Strong analytical skills and capacity to synthesise complex data into clear, actionable recommendations.</li><li>Experience working with UN agencies, international organisations, or refugee education systems is desirable.</li><li>Familiarity with UNRWA's education system, class formation process, or EMIS is desirable.</li><li>Experience with automation tools, scripting, or digital planning system development is desirable.</li><li>Knowledge of education planning in conflict-affected or resource-constrained contexts is desirable.</li><li>Excellent written communication skills in English, including the ability to produce concise technical reports and guidelines.</li></ul>
<p><h4>Description</h4>
<p>We’re looking for a hands-on AI Automation Engineer to help us design, build, and deploy intelligent business systems that combine automation, AI, and modern digital tools.</p>
<p>You’ll work across process automation, AI agents, workflow orchestration, integrations, and business transformation initiatives for both internal teams and client projects.</p>
<p>This is a highly practical role where you'll use AI, automation platforms, APIs, and no-code/low-code tools to eliminate manual work, improve operational efficiency, and create scalable business solutions.</p>
<ul>
<li>Design, build, and deploy AI-powered workflows using platforms such as n8n, Make, Zapier, and similar tools</li>
<li>Build AI agents that automate customer service, operations, sales, reporting, and internal business processes</li>
<li>Integrate Large Language Models (OpenAI, Claude, Gemini, and others) into business workflows and applications</li>
<li>Design and implement Retrieval-Augmented Generation (RAG) solutions using company documents, knowledge bases, and structured data</li>
<li>Connect business systems including CRMs, ERPs, databases, communication platforms, and third-party applications through APIs and webhooks</li>
<li>Develop AI-powered assistants, chatbots, and internal copilots for business users</li>
<li>Build automated reporting, monitoring, and business intelligence workflows</li>
<li>Conduct workflow discovery sessions and identify automation opportunities across departments</li>
<li>Create technical documentation, architecture diagrams, and deployment guidelines</li>
<li>Test, troubleshoot, optimize, and maintain automation systems to ensure reliability and scalability</li>
<li>Collaborate with designers, strategists, and developers to deliver AI-powered business solutions</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Have 3+ years of experience building workflow automation, integrations, or digital business systems</li>
<li>Have hands-on experience with n8n, Make.com, Zapier, or similar automation platforms</li>
<li>Have built AI-powered workflows using OpenAI, Claude, Gemini, Anthropic, or similar AI technologies</li>
<li>Understand prompt engineering, AI orchestration, and agent-based systems</li>
<li>Have experience working with APIs, webhooks, OAuth authentication, and third-party integrations</li>
<li>Can connect and automate platforms such as Airtable, Notion, HubSpot, Salesforce, Google Workspace, Microsoft 365, and similar tools</li>
<li>Have experience working with structured and unstructured data</li>
<li>Have basic programming knowledge in JavaScript, Python, or TypeScript</li>
<li>Have experience with LangChain, LangGraph, CrewAI, OpenAI Assistants API, MCP (Model Context Protocol), or similar AI frameworks</li>
<li>Have worked with vector databases such as Pinecone, Weaviate, Chroma, or similar knowledge retrieval systems</li>
<li>Have experience with Supabase, PostgreSQL, Docker, or other modern backend technologies</li>
<li>Have built customer service, sales, HR, finance, or operations AI agents</li>
<li>Have experience building AI-powered knowledge management systems, enterprise search solutions, or RAG-based applications</li>
<li>Think in systems and enjoy simplifying complex business processes</li>
<li>Communicate clearly and take ownership of delivery</li>
<li>Have strong troubleshooting and problem-solving skills</li>
<li>Are comfortable working directly with clients and stakeholders</li>
<li>Can deliver production-ready AI and automation solutions that create measurable operational efficiencies</li>
<li>Have a track record of reducing manual processes through intelligent automation</li>
<li>Can design scalable automation frameworks that can be reused across multiple projects and clients</li>
<li>Continuously identify opportunities to introduce AI and automation into business operations</li>
</ul></p><p></p>