Manager Jobs in Jordan

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span>About the Role:</span></b><span><br> We are seeking a highly experienced and strategic Logistics &amp; Forwarding Manager to lead our forwarding operations. This role is pivotal in driving efficiency, profitability, and growth. The ideal candidate will possess deep expertise in multi-modal transportation and a robust network within the Jordanian market and the wider international logistics community.</span></p><br><p><span>You will not only oversee the operational execution of shipments but will also play a critical commercial role</span><span>partnering closely with the sales department to secure business and leveraging your negotiation skills to secure the best transporter deals and competitive rates from providers.</span><br></p><br><span>​</span><br><br><p><b><span>Key Responsibilities:</span></b><br></p><br><p><b><span>Pricing &amp; Procurement by ensuring:</span></b><br></p><br><ul><li><span>All sales requests are attended to, and freight rates are obtained and negotiated from the most suitable agents, shipping lines, and carriers are contacted for competitive rates.</span><br></li><li><span>The best logistics and transport providers are secured to optimize cost at the needed service levels.</span><br></li><li><span>The profitability of offers and that the pricing aligns with market trends and company financial goals.</span><br></li></ul><p><b><span>Operational Excellence (Multi-Modal)</span></b><br></p><br><ul><li><span>Oversee end-to-end forwarding operations across Land (In-land &amp; Out-land), Airfreight (Import &amp; Export), and Ocean Freight (Import &amp; Export).</span><br></li><li><span>Manage the entire shipping lifecycle including booking, documentation, and cargo tracking to ensure adherence to timelines.</span><br></li><li><span>Develop and implement operational policies to enhance efficiency, quality, and service delivery.</span><br></li></ul><p><b><span>Relationship Management (Internal &amp; External)</span></b><br></p><br><ul><li><b><span>Internal:</span></b><span> Collaborate closely with the Sales department to support business development.&nbsp;</span><br></li><li><b><span>External:</span></b><span> Leverage and expand strong relationships with international networks, international/local agents, and shipping lines in Jordan.</span><br></li><li><span>Maintain excellent rapport with clients, ensuring swift resolution of requests, complaints, and problems.</span><br></li></ul><p><b><span>Compliance, Documentation, &amp; Financial Control</span></b><br></p><br><ul><li><span>Ensure strict compliance with international and local shipping regulations, including customs requirements and trade agreements.</span><br></li><li><span>Oversee the preparation and verification of essential shipping documents (Bills of Lading, Commercial Invoices, Certificates of Origin).</span><br></li><li><span>Manage the departmental budget, monitor operational costs, and identify cost-reduction opportunities.</span><br></li><li><span>Prepare and analyze performance reports (revenue, costs, efficiency metrics) and manage risk mitigation strategies, including insurance and claims handling.</span><br></li></ul><span>​</span><br><br><br><span>Requirements</span><p><b><span>Qualifications &amp; Experience:</span></b><br></p><br><ul><li><b><span>Experience:</span></b><span> Minimum of 10-12 years of progressive experience in freight forwarding, specifically managing Land, Air, and Ocean operations (Import &amp; Export).</span><br></li><li><b><span>Industry Knowledge:</span></b><span> Strong knowledge of the local Jordanian logistics market, including key shipping lines, customs regulations, and local agents.</span><br></li><li><b><span>Network:</span></b><span> Established relationships with international networks and local service providers is essential.</span><br></li><li><b><span>Leadership:</span></b><span> Proven experience leading and developing a team.</span><br></li><li><b><span>Negotiation:</span></b><span> Strong commercial acumen with a proven track record of negotiating the best rates and terms with transporters, carriers, and agents.</span><br></li><li><b><span>Commercial Mindset:</span></b><span> Ability to work cross-functionally with Sales and Marketing to support revenue growth.</span><br></li></ul><p><b><span>Key Competencies:</span></b><br></p><br><ul><li><span>Strategic Planning &amp; Analytical Thinking.</span><br></li><li><span>Strong Communication &amp; Interpersonal Skills.</span><br></li><li><span>Problem-Solving &amp; Crisis Management.</span><br></li><li><span>Financial &amp; Budgetary Management.</span><br></li><li><span>Customer-Centric Approach.</span><br></li><li><span>Excellent Follow-up Skills.</span><br></li></ul><br><span>Benefits</span><p><b><span>What We Offer:</span></b><br></p><br><ul><li><span>Competitive salary package.</span><br></li><li><span>Leadership opportunity in a dynamic environment.</span><br></li></ul><ul><li><span><span><span>The chance to manage a diverse and complex supply chain network</span></span><br></span></li></ul><br> </div>

<p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p><strong>CORE WORK ACTIVITIES</strong></p><p>Managing Housekeeping Operations and Budgets</p><p>Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities</p><p>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service</p><p>Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who Are We❓ We Are Foodics!<br> a leading restaurant management ecosystem and payment tech provider.<br> Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait.<br> We are currently serving customers and partners in over 35 different countries worldwide.<br> Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far!<br> making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.<br> Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<br> About the role We are growing our engineering team and are looking for a technically strong Engineering Manager to lead one of our delivery teams.<br> This is a delivery-focused leadership role: your job is to turn a cross-functional roadmap into shipped, high-quality software on a predictable cadence, while providing the technical insight and guidance needed to keep delivery pragmatic, reliable, and well-executed.<br> The team has two clear areas of ownership.<br> First, the Hotels domain, the guest-facing and hotel-operations features that serve our enterprise hotel customers, from in-room and on-property ordering through to stay-management and guest-services capabilities.<br> Second, third-party integrations such as POS's (Point of Sale), PMS (Property Management System), payment gateways, and loyalty connections that the Hotels business depends on, where you own the technical relationship end-to-end.<br> You own the throughput, quality, and getting integration-heavy work delivered efficiently.<br> This role reports to the Engineering Director.<br> Your mission You own the delivery health of your squad end-to-end.<br> You take a mixed backlog of integration, platform, and product work and ship it predictably, at high quality, with the dependencies managed and the risks surfaced early.<br> Key responsibilities Manage a team of full stack engineers, actively drive their growth, performance, and engagement.<br> Mobile engineers are a possibility as well.<br> Turn quarterly roadmaps into a realistic delivery plan, track progress, and report status with metrics against company goals.<br> Run tight agile processes and continuously improve them based on delivery metrics.<br> Manage dependencies across different domains, with external integration partners, escalating and resolving blockers early (e.<br>g. with POS systems etc.<br>). Review RFCs and technical proposals, providing feedback on design, scalability, security, and integration risk, and helping the team converge on sound decisions before things enter a delivery commitment.<br> Lead technical discussions with third-party integration partners, translating between partner APIs and constraints and wi-Q's architecture, and owning the technical feasibility view in those conversations.<br> Improve engineering process and delivery metrics (for example cycle time, deployment frequency, change-failure rate, and defect escape rate), and use them to drive decisions.<br> Uphold security and compliance obligations relevant to the team's work (e.<br>g. PCI DSS etc.<br>), embedding them into how the squad builds rather than treating them as an afterthought.<br> Draft and track team OKRs and engineering KPIs (e.<br>g. DORA); when the team is off track, show what is being done about it.<br> Coordinate across Product, Customer Success, DevOps, and the Foodics counterparts to deliver shared goals.<br> What success looks like (first 6-12 months) The team has a predictable delivery cadence, with sprint and quarterly commitments met at a consistent and improving hit rate.<br> Cross-team and third-party dependencies are visible and managed early, so the squad is rarely blocked and rarely blocks others.<br> Release quality is measurably higher: fewer escaped defects and a faster, safer path from merge to production.<br> Delivery from the team contributes directly to improving TTV for new customer go-lives and to protecting NRR through platform stability.<br> The team is fully staffed, ramped, and retained, with a clear working model and a healthy engagement signal.<br> Product, Commercial, and Customer Success stakeholders trust the team's estimates, status, and risk flags.<br> Your skills Demonstrated experience managing a team of software engineers, with a track record of delivering on commitments predictably.<br> Strong command of agile and lean delivery practices (sprints, kanban, estimation, refinement) and the maturity to adapt process to context rather than apply it dogmatically.<br> Proven ability to manage dependencies and coordinate delivery across multiple teams and external partners.<br> Technically strong: able to review RFCs and technical proposals critically, reason about architecture, scalability, and integration risk, scope engineering spikes, and hold your own in technical discussions with engineers and third-party partners.<br> Fluency with delivery and quality metrics, and the discipline to lead with data over anecdote.<br> Excellent written and verbal communication in English; able to lead with the conclusion, be concise, and be specific about blockers and decisions needed.<br> Ability to translate technical concepts into easily digestible language for non-technical business stakeholders.<br> Experience operating in multi-market or multi-region environments, ideally with distributed and remote teams.<br> Comfortable in a fast-moving scale-up where priorities shift and ambiguity is normal.<br> Nice-to-haves Experience in B2B SaaS with high-volume B2C traffic patterns.<br> Background in hospitality-tech, food and beverage, payments, or last-mile delivery.<br> Working knowledge of our stack: Google Cloud Platform (GCP), Kubernetes, GitHub, PHP/Symfony, NodeJS, Typescript, and a mobile stack (Capacitor, Ionic, or React Native).<br> Familiarity with integrating third-party systems (POS, PMS, payment gateways, delivery aggregators) and the reliability challenges they bring.<br> Experience hiring and scaling engineering teams in the MENA region.<br> BSc or MSc degree (or equivalent experience).<br> What we offer Curated career progression planning with formal yearly reviews and informal check-ins along the way.<br> Encouragement to grow into a Feature Development Lead.<br> A competitive salary.<br> Ample time to learn new concepts - including paid development and business-related conferences.<br> Fully remote working, no commuting expenses.<br> Flexible work hours.<br> We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<br> 25 days holiday (plus bank holidays), with an additional day per year of service.<br> Regular all-company socials and quarterly team socials.<br> A team that genuinely likes learning and shipping together.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who Are We❓ We Are Foodics!<br> a leading restaurant management ecosystem and payment tech provider.<br> Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait.<br> We are currently serving customers and partners in over 35 different countries worldwide.<br> Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far!<br> making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.<br> Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<br> About the role We are growing our engineering team and are looking for a technically strong Engineering Manager to lead one of our delivery teams.<br> This is a delivery-focused leadership role: your job is to turn a cross-functional roadmap into shipped, high-quality software on a predictable cadence, while providing the technical insight and guidance needed to keep delivery pragmatic, reliable, and well-executed.<br> The team has two clear areas of ownership.<br> First, the Hotels domain, the guest-facing and hotel-operations features that serve our enterprise hotel customers, from in-room and on-property ordering through to stay-management and guest-services capabilities.<br> Second, third-party integrations such as POS's (Point of Sale), PMS (Property Management System), payment gateways, and loyalty connections that the Hotels business depends on, where you own the technical relationship end-to-end.<br> You own the throughput, quality, and getting integration-heavy work delivered efficiently.<br> This role reports to the Engineering Director.<br> Your mission You own the delivery health of your squad end-to-end.<br> You take a mixed backlog of integration, platform, and product work and ship it predictably, at high quality, with the dependencies managed and the risks surfaced early.<br> Key responsibilities Manage a team of full stack engineers, actively drive their growth, performance, and engagement.<br> Mobile engineers are a possibility as well.<br> Turn quarterly roadmaps into a realistic delivery plan, track progress, and report status with metrics against company goals.<br> Run tight agile processes and continuously improve them based on delivery metrics.<br> Manage dependencies across different domains, with external integration partners, escalating and resolving blockers early (e.<br>g. with POS systems etc.<br>). Review RFCs and technical proposals, providing feedback on design, scalability, security, and integration risk, and helping the team converge on sound decisions before things enter a delivery commitment.<br> Lead technical discussions with third-party integration partners, translating between partner APIs and constraints and wi-Q's architecture, and owning the technical feasibility view in those conversations.<br> Improve engineering process and delivery metrics (for example cycle time, deployment frequency, change-failure rate, and defect escape rate), and use them to drive decisions.<br> Uphold security and compliance obligations relevant to the team's work (e.<br>g. PCI DSS etc.<br>), embedding them into how the squad builds rather than treating them as an afterthought.<br> Draft and track team OKRs and engineering KPIs (e.<br>g. DORA); when the team is off track, show what is being done about it.<br> Coordinate across Product, Customer Success, DevOps, and the Foodics counterparts to deliver shared goals.<br> What success looks like (first 6-12 months) The team has a predictable delivery cadence, with sprint and quarterly commitments met at a consistent and improving hit rate.<br> Cross-team and third-party dependencies are visible and managed early, so the squad is rarely blocked and rarely blocks others.<br> Release quality is measurably higher: fewer escaped defects and a faster, safer path from merge to production.<br> Delivery from the team contributes directly to improving TTV for new customer go-lives and to protecting NRR through platform stability.<br> The team is fully staffed, ramped, and retained, with a clear working model and a healthy engagement signal.<br> Product, Commercial, and Customer Success stakeholders trust the team's estimates, status, and risk flags.<br> Your skills Demonstrated experience managing a team of software engineers, with a track record of delivering on commitments predictably.<br> Strong command of agile and lean delivery practices (sprints, kanban, estimation, refinement) and the maturity to adapt process to context rather than apply it dogmatically.<br> Proven ability to manage dependencies and coordinate delivery across multiple teams and external partners.<br> Technically strong: able to review RFCs and technical proposals critically, reason about architecture, scalability, and integration risk, scope engineering spikes, and hold your own in technical discussions with engineers and third-party partners.<br> Fluency with delivery and quality metrics, and the discipline to lead with data over anecdote.<br> Excellent written and verbal communication in English; able to lead with the conclusion, be concise, and be specific about blockers and decisions needed.<br> Ability to translate technical concepts into easily digestible language for non-technical business stakeholders.<br> Experience operating in multi-market or multi-region environments, ideally with distributed and remote teams.<br> Comfortable in a fast-moving scale-up where priorities shift and ambiguity is normal.<br> Nice-to-haves Experience in B2B SaaS with high-volume B2C traffic patterns.<br> Background in hospitality-tech, food and beverage, payments, or last-mile delivery.<br> Working knowledge of our stack: Google Cloud Platform (GCP), Kubernetes, GitHub, PHP/Symfony, NodeJS, Typescript, and a mobile stack (Capacitor, Ionic, or React Native).<br> Familiarity with integrating third-party systems (POS, PMS, payment gateways, delivery aggregators) and the reliability challenges they bring.<br> Experience hiring and scaling engineering teams in the MENA region.<br> BSc or MSc degree (or equivalent experience).<br> What we offer Curated career progression planning with formal yearly reviews and informal check-ins along the way.<br> Encouragement to grow into a Feature Development Lead.<br> A competitive salary.<br> Ample time to learn new concepts - including paid development and business-related conferences.<br> Fully remote working, no commuting expenses.<br> Flexible work hours.<br> We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<br> 25 days holiday (plus bank holidays), with an additional day per year of service.<br> Regular all-company socials and quarterly team socials.<br> A team that genuinely likes learning and shipping together.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;</strong>Senior Program Manager, Jordan</span> <span><strong>Reports to:</strong> Head of Programming, JWBG/Jordan</span> <br> <span><strong>Department:</strong>&nbsp; Global Programs</span> <span><strong>Salary Grade:&nbsp;</strong>11</span> <br> <p><span><strong>Job Summary</strong></span></p><br><p>As the CRS programming lead for Jordan, you will manage and provide will provide strategic direction, leadership, and management of the Jordan country office portfolio to ensure the establishment and successful implementation of high-quality CRS and partner programming serving the poor and vulnerable.&nbsp;In addition to your program quality and management capacities, your partnership and representation skills will help to ensure strong CRS coordination in Jordan. Your leadership, management and knowledge will ensure that the Jordan Country Office delivers high-quality programming and continuously works towards improving the impact of its programming. As a Senior Manager you will proactively work with Senior Management Team (SMT) members to manage security and mitigate security risks and, as time allows, you will provide programming backstop for the CRS response in JWBG.</p><br><p><span><strong>Roles and Key Responsibilities</strong></span></p><br><ul> <li>In collaboration with the Deputy Country Representative (DCR) for JWBG, and lead for Jordan programming, provide strategic direction for the design of the country office strategic frameworks and plans, including the development of resource mobilization strategies to optimize the impact of programming interventions in line with regional and agency strategic priorities.</li> <li>Lead and/or support local partners in high-quality project design incorporating project management standards and MEAL methods, appropriate to scope, context and technical requirements of projects. Coordinate planning of activities across various projects from different sectors<span> to ensure integration of program interventions and efficiency in implementation.</span></li> <li>In coordination with regional and JWBG colleagues, cultivate effective donor relationships, enabling lead generation and identifying strategic growth opportunities.&nbsp;Also, oversee the business development cycle to ensure quality proposals per agency and donor standards.&nbsp;</li> <li>Support representation efforts in the Middle East regional hub and&nbsp;pursue appropriate growth of programs.</li> <li>Provide accompaniment to CRS’ key local partner, Caritas Jordan, overseeing the identification, assessment and strengthening of partnerships relevant to CRS Jordan and the appropriate application of partnership concepts, tools and approaches.&nbsp;</li> <li>Ensure technical assistance and capacity strengthening for partner and/or CRS project teams in project management standards and related MEAL, business development and operational activities. Identify training opportunities, develop training curriculums, and deliver trainings to partner staff and CRS team members.</li> <li>Lead the development of program learning - identify opportunities for learning, research and publications in Jordan&nbsp;and implementation of MEAL policy. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency's knowledge management agenda. Ensure integration of innovations and best practices.</li> <li>Ensure excellent communication and coordination with JWBG operations and program teams, to ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.&nbsp;</li> <li>Champion&nbsp;safeguarding&nbsp;and support quality implementation of CRS safeguarding policy and principles.&nbsp;&nbsp;</li> <li>Support JWBG with programming leadership coverage when available/appropriate, including occasionally in Gaza.</li></ul><br><p>Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States.&nbsp;Catholic Relief Services&nbsp;works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. &nbsp;Catholic Relief Services’&nbsp;relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.&nbsp; We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.</p><br><p>CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.</p><br><p>CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.</p><br><p>CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.</p><br><p><i>Disclaimer:&nbsp; This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.&nbsp;</i></p><br><p>CRS is an Equal Opportunity Employer.</p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br>Business Development Manager<br><br>Job Scope <br></span><p>The Business Development Manager is accountable for researching and identifying new opportunities to grow, develop business and propose new potential deals while leading on projects from introduction to implementation. S/He studies financial impacts, reviews the organization positioning, analyzes market trends and forges strong relationships with internal and external stakeholders.</p><br><br><br>Main Duties and Responsibilities <br><p><span><strong>1.</strong> Identify, develop, and secure new business opportunities within the hospitality sector, across Jordan, the Levant region, and GCC markets, including hotels, hotel chains, resorts, restaurants, cafés, catering companies, and entertainment venues.</span></p><br> <p><span>2. Drive sales growth for the Hospitality Business Unit by promoting hospitality technology solutions, including Property Management Systems (PMS), Point of Sale (POS), inventory and procurement solutions, guest experience platforms, mobility solutions, and hospitality infrastructure services.</span><br><span><strong>3.</strong> Build and maintain strong relationships with hotel owners, general managers, F&amp;B directors, IT managers, corporate hospitality groups, and other key decision-makers across Jordan, the Levant region, and GCC markets.</span><br><span><strong>4.</strong> Develop and execute strategic account plans to increase market penetration and expand JDS's presence within the hospitality sector.</span><br><span><strong>5.</strong> Identify opportunities to cross-sell JDS solutions across other business units, including cloud services, cybersecurity, networking, data center solutions, managed services, ERP, and AI and digital transformation initiatives.</span><br><span><strong>6.</strong> Conduct market research and competitor analysis to identify emerging hospitality trends, customer needs, and new revenue opportunities.</span><br><span><strong>7.</strong> Prepare and deliver compelling customer presentations, business proposals, and solution demonstrations tailored to hospitality clients.</span><br><span><strong>8.</strong> Manage the complete sales cycle from lead generation to opportunity qualification, proposal submission, negotiation, contract closure, and account growth.</span><br><span><strong>9.</strong> Collaborate with pre-sales, technical, and project delivery teams to design comprehensive solutions that address customer business objectives.</span><br><span><strong>10.</strong> Establish strategic partnerships with hospitality technology vendors, consultants, operators, and industry associations to strengthen market positioning.</span><br><span><strong>11.</strong> Maintain an accurate sales pipeline, forecasts, and business development reports, ensuring achievement of annual sales targets and profitability objectives.</span><br><span><strong>12. </strong>Participate in industry events, exhibitions, hospitality conferences, and networking activities to generate leads and enhance brand visibility.</span><br><span><strong>13.</strong> Monitor customer satisfaction and ensure successful post-sales engagement, identifying opportunities for additional business and long-term partnerships.</span><br><span><strong>14.</strong> Stay updated on hospitality technology innovations, operational best practices, and digital transformation trends impacting hotels and F&amp;B operations. </span></p><br><br><br>Preferred Qualifications <br><p>• Bachelor's degree in business administration, Hospitality Management, Information Technology, or a related field.<br>• Strong experience within the hospitality industry, hospitality technology, hotel operations, or F&amp;B solutions.<br>• Proven track record of achieving sales targets and developing strategic customer relationships.<br>• Excellent presentation, negotiation, and communication skills.<br>• Ability to engage with C-level executives and hotel management teams.<br>• Familiarity with hospitality solutions such as Oracle Hospitality, PMS, POS, ERP, CRM, cloud, and IT infrastructure solutions is highly desirable.</p><br><br><br>Education <br><p>Bachelor’s degree in Business Administration or any other related field.</p><br><br><br>Experience <br><p>5-10 years of experience in business development, sales, or account management.</p><br> <p>#LI-SK</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Customer Success Manager is responsible for customer success, project governance, and order-to-cash follow-up across Zain Group and OpCo projects.<br> The role will ensure strong client communication, timely delivery coordination, acceptance tracking, invoicing follow-up, and escalation management to improve customer satisfaction, revenue recognition, and project execution.<br> Responsibilities: Customer Success &amp; Communication Act as the main coordination point for customer updates across active Zain Group and OpCo projects.<br> Ensure regular communication with clients on project status, risks, dependencies, and next steps.<br> Improve customer experience by proactively addressing issues before escalation.<br> Order-to-Cash Governance Track the full project lifecycle from PO issuance to delivery, acceptance, invoicing, and collection.<br> Follow up on pending POs, SOFs, delivery milestones, acceptance certificates, invoices, and payment status.<br> Coordinate with Sales, Delivery, Finance, Legal, Procurement, and Business Units to remove blockers.<br> Project Delivery Follow-up Monitor project progress with delivery teams and ensure timelines are updated and communicated.<br> Highlight delivery delays, pending actions, risks, and dependencies to the account owner and BU leaders.<br> Maintain a clear project tracker covering status, owner, timeline, commercial value, and next action.<br> Escalation Management Identify issues early and escalate internally when support is needed from BU, Finance, Legal, or senior management.<br> Ensure escalations are documented, followed up, and closed with clear ownership.<br> Revenue Recognition Support Support timely revenue recognition by ensuring project milestones, acceptance documents, and invoicing requirements are completed.<br> Work closely with Finance and Delivery teams to minimize delays in billing and collection.<br> Reporting &amp; Governance Prepare weekly project status reports covering delivery, commercial, financial, and customer success updates.<br> Support monthly governance reviews with Zain Group and OpCos.<br> Maintain dashboards for pipeline-to-delivery, order-to-cash, pending approvals, and escalations.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> 5+ years of experience in customer success, project coordination, account management, PMO, or delivery governance.<br> Strong understanding of AI, ICT, cloud, cybersecurity, managed services, and digital transformation projects.<br> Experience managing enterprise customers and internal cross-functional teams.<br> Strong follow-up, communication, reporting, and escalation management skills.<br> Ability to work with senior stakeholders across Sales, Delivery, Finance, Legal, Procurement, and Business Units.<br> Experience working with telecom operators or enterprise technology customers.<br> Knowledge of order-to-cash, project acceptance, invoicing, and revenue recognition processes.<br> Bachelor’s degree in Business Administration, IT, Management, or a related field PMP, ITIL, or customer success certification is a plus.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Sr. Sales Manager <ul> <li><span>Posting Date</span>: 21/07/2026</li> <li><span>Ref</span>: SJOR-150</li> <li><span>Position</span>: Sr. Sales Manager</li> <li> </li><li><span>Location</span>: Jordan</li> <li><span>City</span>: Amman </li> <li> </li><li><span>Sector</span>: Manufacturing</li> <li><span>Years of Experience</span> 8 to 15 years in the Packaging industry</li> <li> </li><li><span>Qualification</span>: Bachelor Degree in Business Administration or related field</li> <li><span>Salary</span>: 2500 - Up to 3500 JOD </li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: Sr. Sales Manager Overview Our client is a leading manufacturing company operating in the Packaging industry. We are seeking an experienced and results-driven Sr. Sales Manager to lead the sales function, develop and execute strategic sales plans, and drive sustainable business growth. The ideal candidate will have a proven background in packaging manufacturing, strong leadership capabilities, and extensive GCC market experience. Description Sales Strategy &amp; Business Growth <ul> <li>Develop and implement comprehensive sales strategies aligned with the company's growth objectives.</li> <li>Prepare annual sales plans, budgets, and revenue forecasts.</li> <li>Identify new business opportunities and expand the company's market share across existing and new markets.</li> <li>Develop initiatives to maximize sales performance and long-term profitability.</li> </ul> Sales Team Leadership <ul> <li>Lead, mentor, and manage the sales team to ensure high performance and achievement of sales targets.</li> <li>Set individual sales objectives and monitor team performance through regular reviews and coaching.</li> <li>Develop sales territories, allocate accounts, and optimize field sales coverage.</li> <li>Build a high-performance sales culture focused on accountability and continuous improvement.</li> </ul> Customer &amp; Key Account Management <ul> <li>Build and maintain strong relationships with key customers and strategic accounts.</li> <li>Support the sales team in managing major customer negotiations and closing high-value opportunities.</li> <li>Ensure high levels of customer satisfaction while strengthening long-term business relationships.</li> <li>Monitor customer needs and market trends to identify new growth opportunities.</li> </ul> Sales Planning &amp; Performance Management <ul> <li>Monitor sales KPIs and analyze performance against targets.</li> <li>Prepare regular sales reports, forecasts, and business reviews for senior management.</li> <li>Develop corrective action plans to improve sales performance where required.</li> <li>Ensure effective implementation of pricing strategies and commercial policies.</li> </ul> Cross-Functional Collaboration <ul> <li>Work closely with Production, Operations, and Supply Chain to ensure customer requirements are fulfilled efficiently.</li> <li>Coordinate with Marketing to support promotional activities and business development initiatives.</li> <li>Ensure smooth communication between internal departments to achieve commercial objectives.</li> </ul> Requirements <ul> <li><strong>Education:</strong> Bachelor's Degree in Business Administration, Marketing, Industrial Engineering, or a related field.</li> <li><strong>Experience:</strong> Minimum of 10 years of progressive sales experience, including at least 5 years in a senior sales management position.</li> <li><strong>Industry Experience:</strong> <strong>Mandatory experience within the Packaging Manufacturing industry (Packaging / Carton / Flexible Packaging / Plastic Packaging or similar manufacturing environments).</strong></li> <li><strong>GCC Experience:</strong> <strong>Strong GCC market experience is mandatory.</strong></li> <li><strong>Leadership Experience:</strong> Proven experience managing and developing sales teams, setting sales territories, supervising field sales representatives, and driving sales performance.</li> <li><strong>Skills:</strong> Strong sales planning, business development, market expansion, team leadership, negotiation, forecasting, analytical, and commercial management skills.</li> <li><strong>Candidate Location:</strong> Candidates based inside or outside Jordan are welcome to apply.</li> <li><strong>Languages:</strong> Fluent Arabic and English.</li> <li><strong>Availability:</strong> Immediate or 30-day joining preferred.</li> </ul> Compensation &amp; Benefits <ul> <li><strong>Salary Range:</strong> 2500 JOD up to 3500 JOD</li> </ul> <br> More<br> </li> </ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Hospitality Operations Manager</p><p><br></p><p>Position Summary</p><p><br></p><p>We are seeking an experienced and results-driven Hospitality Operations Manager to oversee the day-to-day operations of multiple hospitality venues within a premium hospitality destination. This role is responsible for ensuring exceptional guest experiences, operational excellence, service consistency, and strong commercial performance across all outlets.</p><p><br></p><p>Working closely with senior management and the culinary leadership team, the Hospitality Operations Manager will lead guest-facing teams, coordinate daily operations, and ensure compliance with company standards, policies, and procedures.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>* Manage the daily operations of all hospitality venues.</p><p>* Lead, mentor, and develop front-of-house teams and outlet managers.</p><p>* Ensure consistent service standards and deliver exceptional guest experiences.</p><p>* Oversee staffing, scheduling, and workforce planning.</p><p>* Coordinate operations with the kitchen, bar, events, and support departments.</p><p>* Manage reservations, guest flow, and special events.</p><p>* Monitor operational performance, productivity, and profitability.</p><p>* Ensure compliance with health, safety, hygiene, and operational standards.</p><p>* Resolve guest concerns and implement continuous service improvements.</p><p>* Prepare operational reports and monitor key performance indicators (KPIs).</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Qualifications</p><p><br></p><p>* Minimum of 5 years of experience in hospitality operations, including experience in a management role.</p><p>* Proven experience managing multi-outlet hospitality operations.</p><p>* Strong leadership, communication, and organizational skills.</p><p>* Strong commercial awareness and operational management expertise.</p><p>* Proficiency in hospitality management systems and Microsoft Office.</p><p>* Fluency in both Arabic and English; additional languages are an advantage.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description Summary</b></p><br><br>Drives field performance and execution excellence for assigned Therapeutic Areas (TAs) or functions by shaping field execution models, orchestrating of the International Commercial Excellence (ICE) frameworks at country level, performance frameworks, and go-to-market (GTM) field approaches. The role acts as the primary Field Excellence interface for TA, Sales, and Value &amp; Access (V&amp;A) leadership, ensuring alignment between brand strategy, access strategy, and field execution. It ensures consistent application of International Field Excellence standards while allowing for country specific execution needs. The role coordinates Field Excellence resources supporting the TA/function and represents field considerations in planning and review forums.<br><p><b>Job Description</b></p><br><br><p><b>Act as the primary Field Excellence interface for the TA / function</b></p><br><br><ul><li>Serve as the main Field Excellence interface for Therapeutic Area leadership, TA Sales Heads, and Value &amp; Access Strategy and Access Field Leads.</li><li>Represent Field Excellence in TA and Access Field planning and performance reviews, ensuring field implications are clearly understood.</li><li>Prioritize Field Excellence supporting activities based on TA and Access Field strategic importance and performance needs.</li><li>Fieldwork involves shadowing reps, analyzing field performance, validating call quality, and aligning CRM practice.</li></ul><br><p><b>Own field execution design choices for the TA / function</b></p><br><br><ul><li>Ensure field execution models are aligned with Brand strategy, Go-To-Market plans, Access strategy</li><li>Translate strategic intent into clear field execution direction, defining:&nbsp;<ul><li>What the field should focus on</li><li>How success is measured</li><li>Where prioritization trade-offs are required</li></ul></li><li>Propose an effective sales organization structure and optimal size of the sales force and of Value &amp; Access stakeholders facing field team, based on internal and external benchmarks data (supported by IDS+ input).</li><li>Propose FF sizing scenarios, comparison and recommendations based on synergy between existing targets, benchmark data and launch priorities</li></ul><p><b>Shape and steer Go-To-Market field models</b></p><br><br><ul><li>Support new launch GTM design and implementation, in line with International and Regional guidance.</li><li>Shape discussions on launch field setups, field prioritization, and resourcing trade-offs (from a strategic perspective)</li><li>Implement the guidance on HCP tiering from International and assign tiers to the HCP customer base, building on inputs from country TA</li><li>Guardrail ICE segmentation – ensure segmentation process is revisited before cycle meetings using VIP and funnel analytics input</li><li>Partner with CRM &amp; field system owners for implementation support</li></ul><p><b>Steer field KPIs and effectiveness metrics</b></p><br><br><ul><li>Implement and align field commercial and functional KPIs with International and local brand strategy.</li><li>Incorporate ICE KPIs to ensure consistency across commercial execution.</li><li>Oversee commercial KPIs &amp; V&amp;A field metrics, including field force effectiveness assessments (e.g. STEM), review reports and analyze commercial and V&amp;A field data and derive performance, metrics insights &amp; shape possible action plans for functional heads considerations and decisions.</li><li>Maintain key healthcare decision makers and targets lists. Review, report and analyze Access account/field data</li></ul><p><b>Shape and steer Field incentives models</b></p><br><br><ul><li>Lead incentive scheme design, modelling payout scenarios, based on strategic priorities and historical results. Manage field incentives operations&nbsp;</li><li>Prepare individual quotas from the national target based on territory potential&nbsp;<br>Consult with TA Sales Head and FLMs on deviation, territory amendment</li><li>Measure field force performance/execution, incentives advisory, incentive diagnostics&nbsp;</li><li>Partner with CRM &amp; field system owners for implementation support</li></ul><p><b>Manage territory design and alignment operations</b></p><br><br><ul><li>Own territory design and alignment processes, ensuring operational accuracy and execution feasibility.</li><li>Lead creation and revision of territory maps, rep placement analytics, call plan generation and refinement (IDS+, Zaidyn)</li><li>Ensure territory changes are fully implemented in systems, in partnership with CRM and field system owners.</li><li>Apply ICE segmentation and targeting inputs to territory operations, as defined by international standards.</li></ul><p><b>Operates and manages the country CRM (Customer Relationship Management) platforms</b></p><br><br><ul><li>Operate the CRM platforms such as Veeva, Oncore, etc. day-to-day, ensuring availability, performance monitoring, and business continuity for field and function execution.</li><li>Configure CRM objects, workflows, and standard features based on validated cross-functional business requirements, aligned to International templates, data models, and governance frameworks.</li><li>Coordinate incident triage and resolution with DDIT (Data, Digital and IT) and external vendors, documenting recurring issues and workarounds.</li><li>Manage CRM releases and upgrades locally (planning, testing, communication, deployment support), coordinating dependencies with DDIT and vendors.</li><li>Manage country adoption of Customer Engagement of the Future (CEFUT), aligned with international priorities, standards, and platform roadmaps.</li><li>Safeguard CRM data capture processes needed to support consistent, Commercial, V&amp;A and MA execution, ensuring accurate and complete recording of interactions and accounts.</li><li>Monitor data quality and correct usage, escalating systemic issues to relevant owners (e.g., data standards) and proposing corrective actions (training, validation rules, guidance).&nbsp;</li></ul><br><p><b>ICE deployment orchestration</b></p><br><br><ul><li>Design &amp; execute customer journeys across channels, integrating CRM, SFMC, &amp; rep-triggered tools</li></ul><p><b>Content activation &amp; Channel orchestration (including OMC-OCE/customer experience journeys)</b></p><br><br><ul><li>Ensure content is activated and ready to be used on FF tech platforms in Oncore CRM to increase usage of iCVA</li><li>Ensure customer journeys are validated and aligned with content use</li><li>Develop omnichannel excellence by providing implementation guidance and channel upskilling – use of SFMC (orchestration, iCVA usage), aligned with Int’l OC teams based on ICE framework</li><li>Overseen tagging, FUSE uploading and MLR processes and ensure standards of execution</li><li>Ensure content is activated on SFMC and ready to be used on field technological platforms</li><li>Provide customer journey insight to continuously improve customer engagement</li><li>Support multichannel engagement orchestration with Access accounts (e.g. RTE, etc.)</li><li>Support in activating 'not promo' contents (developed by V&amp;A) across diff channels for payers &amp; accounts</li><li>Enable patients and payers multichannel insights, incl enabling Access Field to provide and capture reimbursement pathway insights (regional/country V&amp;A field inputs), and enable analysis and reporting.</li></ul><p><b>One-Brand-Plan rhythm &amp; orchestration</b></p><br><br><ul><li>Ensure process (strategy is realized) happens and orchestrated locally</li><li>Co-define execution metrics and KPIs</li></ul><br><p><b>Skills Desired</b></p><br><br>Analytical Thinking, Brand Awareness, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Waterfall Model<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Do you want to make a difference in people's lives? </span></p><br><p><span>We are looking for a </span><strong>Marketing Strategist Manager</strong><span> to join our growing team! </span></p><br><p><span>Who we are:</span></p><br><p><span>WUDUH is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </span></p><br><p><span>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, WUDUH is where you can grow and succeed. </span></p><br><p><strong>Job Objectives:</strong></p><br><p><span>The Marketing Strategist Manager helps lead the company's marketing function by developing strategies that align with company goals, revenue targets, and growth priorities. This role identifies market opportunities through customer, competitor, industry, and performance analysis, and ensures strategic alignment across all Marketing units. The Marketing Strategist Manager serves as the primary strategic advisor on marketing direction and is responsible for improving campaign effectiveness, lead quality, conversion rates, and marketing return on investment. The role ensures that a data-driven, growth-oriented mindset is embedded across all marketing operations.</span></p><br><p><strong>Responsibilities and duties: </strong></p><br><ul> <li><span>Create and implement marketing and communication strategies to support business objectives. </span></li> <li><span>Conduct and analyze market research and company insights to forecast trends and customer needs. </span></li> <li><span>Provide strategic recommendations to the marketing and communications team. </span></li> <li><span>Oversee project plans, including timelines and budgets, ensuring projects are delivered on schedule. </span></li> <li><span>Collaborate with cross-functional teams to optimize campaigns and content. </span></li> <li><span>Monitor key performance indicators (KPIs) for marketing efforts and adjust strategies accordingly. </span></li> <li><span>Maintain alignment of marketing strategies with company branding and messaging. </span></li> <li><span>Develop and lead the brand initiation and go-to-market strategy for newly added entities, ensuring clear positioning, launch readiness, and alignment with the Head of Marketing’s direction. </span></li> </ul><p><strong>Qualifications: </strong></p><br><ul> <li><span>Bachelor’s degree in marketing, Communications, Business, or a related field. </span></li> <li><span>Advanced degrees or certifications in marketing or strategic management are not necessarily required but are considered a plus. </span></li> </ul><p><strong>Years of Experience: </strong></p><br><p><span>5 – 7 years of relevant experience in marketing strategy, market research, or communications roles. </span></p><br><p><span>Experience in leadership or project management within the marketing. </span></p><br><p><strong>Competencies / Behavioral Requirements: </strong></p><br><ul> <li><span>Fluency in English is a must. </span></li> <li><span>Strong analytical thinking and problem-solving skills. </span></li> <li><span>Creative mindset with data-driven decision-making ability. </span></li> <li><span>Excellent leadership and team collaboration skills. </span></li> <li><span>Strong attention to detail and ability to manage multiple projects simultaneously. </span></li> <li><span>Effective communication skills </span></li> <li><span>Adaptability and resilience in a fast-paced environment. </span></li> </ul><p><strong>Technical Requirements </strong></p><br><ul> <li><span>Proficiency in market research tools and customer relationship management (CRM) software. </span></li> <li><span>Familiarity with content management systems and digital marketing platforms. </span></li> <li><span>Proficient in excel and PowerPoint </span></li> <li><span>Ability to analyze data using analytical and reporting tools. </span></li> <li><span>Knowledge of marketing technology and analytics platforms. </span></li> </ul><p><span>What we offer: </span></p><br><p><span>Comprehensive health insurance </span></p><br><p><span>Competitive compensation package </span></p><br><p><span>Prime central location </span></p><br><p><span>Discounts on food, beverages, and wellness services </span></p><br><p><span>Continuous learning and development opportunities </span></p><br><p><span>A dynamic, inclusive, and supportive work environment </span></p><br><p><span>A workplace led by Gen Z and Millennials </span></p><br><p><span>Employment type: </span></p><br><ul> <li><span>Full-time </span></li> <li><span>On-site </span></li> </ul><p><span>Working days: </span></p><br><p><span>Monday to Friday</span></p><br><p><span>6th day: Based on need, managed fairly based on priorities and urgency </span></p><br><p><span>Ready to make your mark? </span></p><br><p><span>Apply now for a career that merges your talents with innovation. At WUDUH, your journey to a fulfilling career is just a click away! </span></p><br><p><span>Learn more at wuduh.zenats.com </span></p><br><p><span>Stay connected </span></p><br><p><span>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at WUDUH. </span></p><br><p><span>You can find us on: </span></p><br><p><span>LinkedIn </span></p><br><p><span>Instagram </span></p><br><p><span>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</span></p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p>The Regional Freight &amp; Commercial Manager is responsible for driving profitable freight growth and commercial performance across Jordan, Iraq, Kurdistan, Palestine, and Turkey. The role will lead the development and execution of freight product strategies, sales growth initiatives, pricing governance, operational excellence, customer acquisition, and key account management while ensuring alignment with regional and global freight objectives.</p><br><br> <p>The incumbent will act as the subject matter expert for Air Freight, Ocean Freight, Land Freight, Project Logistics, and Supply Chain solutions, partnering with Country Managers, Commercial Teams, and Operations to maximize revenue, profitability, customer satisfaction, and market share across the cluster</p><br><br>Job Description <br><p> &nbsp; &nbsp;Commercial &amp; Business Development</p><br><br> <p>• &nbsp; &nbsp;Develop and execute the regional freight growth strategy across all assigned countries.<br>• &nbsp; &nbsp;Drive revenue, gross profit, and volume growth for Air, Ocean, and Land Freight products.<br>• &nbsp; &nbsp;Partner with Country Managers and Commercial Teams to achieve freight sales targets and business objectives.<br>• &nbsp; &nbsp;Identify new business opportunities, market segments, and trade lanes to expand regional freight revenue.<br>• &nbsp; &nbsp;Support strategic customer acquisition, retention, and development initiatives.<br>• &nbsp; &nbsp;Lead commercial negotiations with key customers and strategic accounts.<br>• &nbsp; &nbsp;Participate in major customer presentations, tenders, and contract negotiations.<br>• &nbsp; &nbsp;Develop customized logistics and freight solutions based on customer requirements.<br>• &nbsp; &nbsp;Monitor market trends, competitor activities, and industry developments to identify growth opportunities.<br>• &nbsp; &nbsp;Lead cross-selling initiatives between Freight, Express, Supply Chain, and E-commerce products.<br>• &nbsp; &nbsp;Support countries in recovering lost business and expanding existing customer portfolios.</p><br><br> <p> &nbsp; &nbsp;Customer &amp; Key Account Management</p><br><br> <p>• &nbsp; &nbsp;Build and maintain strong relationships with strategic and high-value customers.<br>• &nbsp; &nbsp;Act as the regional escalation point for major customer concerns and service issues.<br>• &nbsp; &nbsp;Conduct regular customer visits across the region.<br>• &nbsp; &nbsp;Ensure customer requirements are translated into operationally feasible and profitable solutions.<br>• &nbsp; &nbsp;Review customer profitability and implement improvement plans where required.<br>• &nbsp; &nbsp;Support stations in resolving claims, disputes, service failures, and performance-related issues.<br>• &nbsp; &nbsp;Drive customer satisfaction and retention through proactive engagement.</p><br><br> <p> &nbsp; &nbsp;Pricing &amp; Procurement</p><br><br> <p>• &nbsp; &nbsp;Develop regional pricing strategies aligned with market conditions and profitability objectives.<br>• &nbsp; &nbsp;Approve strategic pricing, special rates, and commercial exceptions within delegated authority.<br>• &nbsp; &nbsp;Lead procurement negotiations with airlines, shipping lines, trucking companies, consolidators, and logistics partners.<br>• &nbsp; &nbsp;Secure competitive rates and capacity agreements across key trade lanes.<br>• &nbsp; &nbsp;Monitor freight margins and implement corrective actions where necessary.<br>• &nbsp; &nbsp;Support RFQs, tenders, bids, and large project opportunities.<br>• &nbsp; &nbsp;Ensure pricing governance and consistency across all countries.</p><br><br> <p> &nbsp; &nbsp;Operations &amp; Product Management</p><br><br> <p>• &nbsp; &nbsp;Work closely with Operations teams to ensure service excellence and operational efficiency.<br>• &nbsp; &nbsp;Standardize freight operating procedures and best practices across the cluster.<br>• &nbsp; &nbsp;Ensure proper implementation and compliance with Freight SOPs, CargoWise processes, and operational standards.<br>• &nbsp; &nbsp;Drive continuous improvement initiatives to enhance service quality and reduce operational costs.<br>• &nbsp; &nbsp;Collaborate with Global and Regional Product Teams on product development and network optimization.<br>• &nbsp; &nbsp;Support stations in managing complex shipments, project cargo, and special handling requirements.<br>• &nbsp; &nbsp;Ensure operational KPIs and service standards are consistently achieved.<br>• &nbsp; &nbsp;Oversee the entire lifecycle of freight shipments, ensuring timely and efficient execution from booking to delivery</p><br><br>Job Requirements - Experience and Education <br><p>• &nbsp; &nbsp;10-12 years of experience in Freight Forwarding, Logistics, Supply Chain, or Transportation.<br>• &nbsp; &nbsp;Minimum 5 years in a leadership or regional management role.<br>• &nbsp; &nbsp;Strong experience in Air Freight, Ocean Freight, Land Freight, and Project Logistics.<br>• &nbsp; &nbsp;Proven commercial and business development experience.<br>• &nbsp; &nbsp;Experience managing multi-country operations is highly preferred.<br>• &nbsp; &nbsp;Strong understanding of regional trade lanes and logistics markets across the Middle East.<br>• &nbsp; &nbsp;Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, International Business, or related field.<br>• &nbsp; &nbsp;MBA or Professional Logistics Certification is preferred.</p><br><br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Developing and Maintaining Budgets<br>• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.<br>• Maintains a positive cost management index for kitchen and restaurant operations.<br>• Utilizes budgets to understand financial objectives.<br>Leading Food and Beverage Team<br>• Manages the Food and Beverage departments (not catering sales).<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Oversees all culinary, restaurant, beverage and room service operations.<br>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.<br>• Provides excellent customer service to all employees.<br>• Responds quickly and proactively to employee's concerns.<br>• Provides a learning atmosphere with a focus on continuous improvement.<br>• Provides proactive coaching and counseling to team members.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Monitors and maintains the productivity level of employees.<br>• Develops specific goals and plans to prioritize, organize, and accomplish work.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.<br>Ensuring Exceptional Customer Service<br>• Provides excellent customer service.<br>• Responds quickly and proactively to guest's concerns.<br>• Understands the brand's service culture.<br>• Drives alignment of all employees, team leaders and managers to the brand's service culture.<br>• Sets service expectations for all guests internally and externally.<br>• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.<br>• Verifies all banquet functions are up to standard and exceed guest's expectations.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Conducts performance reviews in a timely manner.<br>• Promotes both Guarantee of Fair Treatment and Open Door policies.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.<br>Additional Responsibilities<br>• Complies with all corporate accounting procedures.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Drives effective departmental communication and information systems through logs, department meetings and property meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced Project Governance Manager to establish and enhance our project governance framework, standardize project management methodologies, monitor governance compliance, and provide executive reporting that supports strategic decision-making.<br> This role is ideal for a professional with extensive experience in project governance, PMO operations, and process improvement within the banking or financial services sector.<br> Key Responsibilities Design, implement, and continuously improve a comprehensive Project &amp; Program Governance Framework aligned with the Bank's strategic objectives, incorporating governance policies, procedures, methodologies, templates, and standards based on industry best practices.<br> Assess the current project management operating model, identify process improvement opportunities, and lead initiatives that enhance operational efficiency, service quality, and project delivery effectiveness.<br> Define governance procedures for projects and programs across the Group, establish RACI matrices for all key project deliverables, monitor compliance, and provide guidance and support to project stakeholders.<br> Develop project and program quality standards across the Bank, conduct periodic governance compliance reviews for projects managed by both the Enterprise PMO and other business units, report findings to the Head of Enterprise PMO, and recommend improvement initiatives.<br> Review, challenge, validate, and consolidate project reports submitted by Project Managers while standardizing reporting formats and executive presentations for Senior Management.<br> Establish and monitor Key Performance Indicators (KPIs) to measure project and program performance, governance effectiveness, and resource utilization.<br> Analyze performance variances, recommend corrective actions, and provide regular management reports.<br> Ensure governance policies, procedures, templates, and methodologies comply with regulatory requirements.<br> Identify project risks, establish appropriate governance controls, and implement risk mitigation measures throughout the project lifecycle.<br> Participate in the evaluation, selection, implementation, and enhancement of Project Management and Reporting Tools.<br> Coordinate with relevant stakeholders to deliver awareness sessions and training that ensure standardized reporting and consistent project performance measurement.<br> Promote governance awareness and provide training to Project and Program Managers across the Bank to strengthen governance capabilities and standardize project management practices.<br> Serve as the primary liaison between the Enterprise PMO and other business units, supporting requests from Internal Audit, Finance, and other corporate functions.<br> Review executive reports, regulatory reports, and internal/external audit findings, ensure timely implementation of corrective actions, and prevent recurrence through sustainable process improvements.<br> Participate as a primary or alternate member of the Bank's Business Continuity Management (BCM) and Emergency Response teams, carrying out assigned responsibilities to support operational resilience and business recovery.<br> Bachelor's degree in Engineering, Computer Science, Management Information Systems (MIS), or a related discipline Minimum of 10 years of experience in Project Management and Project Governance, preferably within the banking or financial services sector.<br> Strong knowledge of project governance frameworks and project management methodologies.<br> Excellent analytical and problem-solving skills.<br> Process improvement and continuous improvement mindset.<br> Strong planning, organization, and prioritization skills.<br> Leadership and stakeholder management capabilities.<br> Excellent written and verbal communication skills in both Arabic and English.<br> Advanced reporting and presentation skills.<br> Proficiency in project management and business systems.<br> Strong understanding of internal policies, procedures, and applicable regulatory requirements.<br> Ability to work collaboratively in cross-functional teams.<br> Ability to perform effectively under pressure in a fast-paced environment.<br> Professional Certifications One or more of the following certifications is preferred: Project Management Professional (PMP) PMO-related professional certifications Lean Six Sigma</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><p>Lead and oversee the full spectrum of HR operations, ensuring efficient day-to-day delivery across recruitment, onboarding, employee relations, performance management, payroll coordination, compensation and benefits, and offboarding.</p><p>Act as a trusted HR Business Partner to the General Manager and department heads, providing strategic HR advice that supports business objectives.</p><p>Develop, implement, and continuously improve HR policies, procedures, and processes to ensure operational excellence and compliance with labor laws and company standards.</p><p>Drive workforce planning, organizational development, succession planning, and talent management initiatives.</p><p>Lead performance management, employee engagement, and learning and development programs to enhance organizational capability.</p><p>Manage employee relations matters, disciplinary cases, investigations, and conflict resolution with professionalism and confidentiality.</p><p>Oversee HR systems (HRIS), ensuring data integrity, process automation, reporting accuracy, and continuous system optimization.</p><p>Monitor HR metrics and prepare management reports to support informed business decisions.</p><p>Partner with business leaders to identify organizational needs and implement HR strategies that improve productivity and employee performance.</p><p>Ensure compliance with all employment legislation, company policies, and corporate governance requirements.</p><p>Lead and develop the HR team, fostering a high-performance and service-oriented culture.</p><p>Support organizational change initiatives and continuous improvement projects across the business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Human Resources, Business Administration, or a related field.</p><p>8 years of progressive HR experience, with at least 3 years in an HR Manager role.</p><p>Strong background in HR Operations with demonstrated experience as an HR Business Partner.</p><p>Experience developing HR processes, policies, and strategic HR initiatives while maintaining ownership of day-to-day HR operations.</p><p>Hands-on experience with HRIS/ERP systems and HR process automation.</p><p>Experience in the industrial, manufacturing, engineering, energy, electrical, or power sector is highly preferred.</p><p>Strong knowledge of labor law, performance management, compensation and benefits, employee relations, and organizational development.</p><p>Mature, business-oriented professional with excellent judgment, leadership, communication, and stakeholder management skills.</p><p>Ability to work closely with executive leadership, particularly the General Manager, and influence business decisions through effective HR practices.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.</span><br><span>Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.</span></p><br><p><span><strong><em>We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.</em></strong></span></p><br><br><ul><li>Senior Commercial Manager – Careem Shops (Jordan)About Careem Shops<p>Careem Shops is a third-party marketplace inside the Everything App, connecting customers to a wide network of local partner stores—including supermarkets, pharmacies, florists, butcheries, electronics shops, pet shops, and more.</p><br><p>Every order is picked and packed by the partner themselves, with our Captain network delivering it in 30 minutes. Our mission is simple: <strong>simplify and improve lives across the region, one order at a time.</strong></p><br>About the role:<p>We’re looking for a Senior Commercial Manager to lead and grow Careem Shops in Jordan. You will own the commercial strategy and P&amp;amp;L, build and scale partnerships across key retail categories, and work closely with cross-functional teams to deliver sustainable growth and an exceptional customer experience.<br>This role combines strategic thinking with hands-on execution. You’ll be responsible for driving business performance, identifying new growth opportunities, and shaping the future of quick commerce in Jordan. Reporting directly to the GM of Careem Shops for UAE &amp;amp; Jordan, you’ll have the opportunity to influence strategy, execute at scale, and make a measurable impact on one of Careem’s fastest-growing businesses.<br>You’ll inherit a business with strong foundations and a clear opportunity to accelerate its next phase of growth.</p><br>What You Will Own1. P&amp;amp;L and Commercial Strategy<ul><li><p><strong>Full ownership</strong> of the Jordan Shops P&amp;amp;L.</p><br></li><li><p><strong>Set and defend category strategy</strong> across supermarkets, pharmacy, flowers, butcheries, electronics, and other sub-verticals.</p><br></li><li><p><strong>Build the annual and quarterly business plans</strong>, reporting performance and forecasts to the GM with public-company rigour.</p><br></li></ul>2. Merchant and Partner Store Operations<ul><li><p><strong>Lead merchant acquisition and account management</strong> across all categories, growing the base of local SMEs on the platform while improving mutual unit economics.</p><br></li><li><p><strong>Own partner store operational standards</strong> (catalogue/menu quality, stock accuracy, and order-acceptance times) to safeguard our sub-25-minute delivery promise.</p><br></li><li><p><strong>Partner with Category and Captain Ops teams</strong> to maintain high availability during peak demand and seasonal surges (e.g., Ramadan, back-to-school).</p><br></li></ul>3. Everything App Synergy<ul><li><p><strong>Collaborate with Careem Pay</strong> to ensure frictionless checkout and drive wallet adoption across Shops orders.</p><br></li><li><p><strong>Partner with Captain Ops</strong> to protect delivery reliability and Captain earnings.</p><br></li><li><p><strong>Identify cross-sell opportunities</strong> with Rides and Food to maximize customer lifetime value within a single Careem Super App session.</p><br></li></ul>4. People and Culture<ul><li><p><strong>Lead and develop</strong> a local team of commercial, operations, and category colleagues, hiring the next layer of Jordan Shops leadership.</p><br></li><li><p><strong>Represent Jordan Shops</strong> in regional forums, ensuring local market realities directly inform Group strategy.</p><br></li></ul>What Success Looks Like<p><strong>Growth:</strong> GMV growth ahead of the market, quarter over quarter, without sacrificing contribution margin.</p><br><p><strong>Efficiency:</strong> Improved last-mile unit economics through smarter partner density, order batching, and Captain utilisation.</p><br><p><strong>Retention:</strong> A growing, loyal merchant base measured by repeat listings and reduced churn.</p><br><p><strong>Sustainability:</strong> A Captain network that views Careem Shops as reliable, well-paid work.</p><br><strong>What We Are Looking For</strong><ul><li><p><strong>Experience:</strong> 8+ years in commercial, operations, or general management roles—ideally within quick-commerce, retail, or on-demand delivery.</p><br></li><li><p><strong>Financial Acumen:</strong> Demonstrated P&amp;amp;L ownership with comfort being evaluated on GMV, AOV, and margin.</p><br></li><li><p><strong>Market Knowledge:</strong> Deep familiarity with the Jordanian market, including consumer behaviour, the merchant landscape, and local regulations.</p><br></li><li><p><strong>Mindset:</strong> A builder's mindset—hands-on with data, unfazed by ambiguity, and quick to execute solutions.</p><br></li><li><p><strong>Languages:</strong> Arabic and English fluency is preferred.</p><br></li></ul><br></li></ul><p><strong>What we’ll provide you</strong></p><br><p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</p><br><ul><li>Work and learn from great minds by joining a community of inspiring colleagues.</li><li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li><li>Explore new opportunities to learn and grow every day.</li><li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li><li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul><p>&amp;nbsp;</p><br><p>&amp;nbsp;</p><br> </div>