Optometrist Jobs - Amman Jordan
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<p><h4>Description</h4>
<p>Mindrift is looking for highly skilled Python data scraping engineers to join the Tandem project and drive specialized data scraping workflows within our hybrid AI + human system.</p>
<p>In this role, as an AI pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tandem agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.</p>
<p>This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction, and processing.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tandem project. As a Python data scraping engineer, you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.</li>
<li>Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.</li>
<li>Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.</li>
<li>Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.</li>
<li>Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.</li>
</ul>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $37 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>How to get started</h4>
<p>Simply apply to this post, qualify, and get the chance to contribute to projects that match your technical skills, on your own schedule. From coding and automation to fine-tuning AI outputs, you’ll play a key role in advancing AI capabilities and real-world applications.</p>
<h4>Requirements</h4>
<ul>
<li>At least 3 years of relevant experience in data engineering, web scraping, automation, or software development (required).</li>
<li>Bachelor's or master’s degree in engineering, applied mathematics, computer science, or related technical fields is a plus.</li>
<li>Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies.</li>
<li>Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML).</li>
<li>Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets).</li>
<li>Hands-on experience with LLMs and AI frameworks to enhance automation and problem-solving.</li>
<li>Strong attention to detail and commitment to data accuracy.</li>
<li>Self-directed work ethic with ability to troubleshoot independently.</li>
<li>A link to GitHub is a plus.</li>
<li>English proficiency: Upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Benefits</h4>
<p>Why this freelance opportunity might be a great fit for you?</p>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<p><h4>Mindrift is looking for highly skilled senior python data scraping engineers to join the tendem project and drive specialized data scraping workflows within our hybrid AI + human system.</h4>
<p>In this role, as an AI Pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem Agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.</p>
<p>This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction and processing.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<p>This is a freelance role for a Tendem project. As a senior python data scraping engineer, you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.</p>
<h4>Key responsibilities:</h4>
<li>Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.</li>
<li>Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.</li>
<li>Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle javascript-rendered content and changing site behavior.</li>
<li>Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.</li>
<li>Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.</li>
<h4>Requirements:</h4>
<li>At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).</li>
<li>Bachelor’s or master’s degree in engineering, applied mathematics, computer science, or related technical fields is a plus.</li>
<li>Candidates should have a strong technical foundation and practical experience with scripting, automation, and AI-assisted workflows. We are looking for specialists who can solve non-trivial problems, work confidently with LLMs, and systematically collect, structure, and validate data from diverse sources. A methodical, detail-oriented approach and the ability to work independently are essential.</li>
<li>Strong experience in python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies.</li>
<li>Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML).</li>
<li>Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets).</li>
<li>Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale.</li>
<li>Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows.</li>
<li>Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks.</li>
<li>Strong attention to detail and commitment to data accuracy.</li>
<li>Self-directed work ethic with ability to troubleshoot independently.</li>
<li>A link to GitHub is a plus.</li>
<li>English proficiency: upper-intermediate (B2) or above (required).</li>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $25 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Mindrift is looking for highly skilled Python data scraping engineers to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.</h4>
<p>In this role, as an AI pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.</p>
<p>This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction, and processing.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a Python data scraping engineer, you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.</li>
<li>Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.</li>
<li>Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.</li>
<li>Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.</li>
<li>Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.</li>
</ul>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $37 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>How to get started</h4>
<p>Simply apply to this post, qualify, and get the chance to contribute to projects that match your technical skills, on your own schedule. From coding and automation to fine-tuning AI outputs, you’ll play a key role in advancing AI capabilities and real-world applications.</p>
<h4>Requirements</h4>
<ul>
<li>At least 3 years of relevant experience in data engineering, web scraping, automation, or software development (required).</li>
<li>Bachelor's or Master’s degree in engineering, applied mathematics, computer science, or related technical fields is a plus.</li>
<li>Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies.</li>
<li>Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML).</li>
<li>Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets).</li>
<li>Hands-on experience with LLMs and AI frameworks to enhance automation and problem-solving.</li>
<li>Strong attention to detail and commitment to data accuracy.</li>
<li>Self-directed work ethic with ability to troubleshoot independently.</li>
<li>English proficiency: Upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Benefits</h4>
<p>Why this freelance opportunity might be a great fit for you?</p>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <p><br></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p> </p> <p> </p> <p> <i>The ATL operates within Autodesk s Sales Evolution framework, partnering closely with Account Executives (AE/AR) to drive pipeline progression, deal velocity, and long-term customer value.</i> </p> <p> </p> <p> <i>Success in this role is measured by the ability to prioritise effectively, orchestrate technical engagements at scale, influence deal outcomes, and drive repeatable, high-impact technical strategies across accounts.</i> </p> <p> </p> <p> <u> <b>Main Responsibilities:</b> </u> </p> <p> <b>Technical Strategy & Account Alignment:</b> </p> <ul> <li> <p>Own the technical strategy across assigned territory accounts</p> </li> <li> <p>Align Autodesk solutions to customer business outcomes, challenges, and priorities</p> </li> <li> <p>Translate discovery insights into clear technical approaches and engagement plans</p> </li> <li> <p>Balance depth vs. scale-ensuring the right level of technical investment per opportunity</p> </li> </ul> <p> </p> <p> <b>Opportunity Orchestration & Execution:</b> </p> <ul> <li> <p>Act as the central coordination point for all technical engagement within opportunities</p> </li> <li> <p>Determine which technical specialists (TSS/partners) to engage, when, and at what depth</p> </li> <li> <p>Guide opportunity progression through structured technical validation and alignment</p> </li> <li> <p>Ensure consistency in messaging, approach, and solution positioning across engagements</p> </li> </ul> <p> </p> <p> <b>Discovery Leadership & Value Framing:</b> </p> <ul> <li> <p>Lead or shape discovery for strategic and high-impact opportunities</p> </li> <li> <p>Ensure discovery connects customer pain points to measurable business outcomes</p> </li> <li> <p>Leverage tools such as Value Management Platform (VMP) and Customer Outcome Proposals (COP) to articulate ROI and solution value</p> </li> <li> <p>Elevate conversations from product to workflow, platform, and business transformation</p> </li> </ul> <p> </p> <p> <b>Commercial & Deal Support:</b> </p> <ul> <li> <p>Partner with AE/AR to shape deal strategy and technical win themes</p> </li> <li> <p>Identify expansion, cross-sell, and upsell opportunities through technical insight</p> </li> <li> <p>Support deal progression through clarity, risk mitigation, and stakeholder alignment</p> </li> <li> <p>Contribute to forecast confidence through structured technical qualification</p> </li> </ul> <p> </p> <p> <b>Customer Engagement & Executive Influence:</b> </p> <ul> <li> <p>Engage with customer stakeholders across technical and business levels</p> </li> <li> <p>Act as a trusted advisor for digital transformation, platform adoption, and workflow optimisation</p> </li> <li> <p>Influence customer decision-making through structured, outcome-driven conversations</p> </li> <li> <p>Support executive-level discussions for strategic accounts where required</p> </li> </ul> <p> </p> <p> <b>Technical Leadership & Enablement:</b> </p> <ul> <li> <p>Provide direction and guidance to Technical Specialists (TSS) and partners</p> </li> <li> <p>Drive consistency through reuse of proven patterns, playbooks, and assets</p> </li> <li> <p>Enable sellers and partners with clear technical narratives and engagement approaches</p> </li> <li> <p>Mentor team members and contribute to capability uplift across the region</p> </li> </ul> <p> </p> <p> <b>Regional Execution & Operating Model Adoption:</b> </p> <ul> <li> <p>Champion the AE/AR ATL TSS engagement model</p> </li> <li> <p>Drive adoption of structured workflows, discovery approaches, and technical standards</p> </li> <li> <p>Capture and share learnings to improve repeatability and scalability</p> </li> <li> <p>Provide feedback to leadership on gaps, opportunities, and field insights</p> </li> <li> <p>Contribute to the ongoing success and cohesion of the regional Technical Sales team</p> </li> </ul> <p> </p> <p> <u> <b>Minimum Qualifications:</b> </u> </p> <ul> <li> <p> <b>7-10+ years of experience in technical sales, solution consulting, or similar customer-facing roles</b> </p> </li> <li> <p> <b>Strong understanding of AEC workflows across design, coordination, and construction</b> </p> </li> <li> <p> <b>Familiarity with Autodesk ecosystem including:</b> </p> <ul> <li> <p> <b>Revit, Navisworks, Civil 3D</b> </p> </li> <li> <p> <b>Autodesk Construction Cloud (Docs, Build, BIM Collaborate Pro)</b> </p> </li> <li> <p> <b>Autodesk Platform Services (APS / Forge)</b> </p> </li> </ul> </li> <li> <p>Experience positioning integrated, end-to-end workflows and platform strategies</p> </li> <li> <p>Strong ability to connect technical solutions to business outcomes</p> </li> <li> <p>Demonstrated ability to coordinate and influence cross-functional teams</p> </li> <li> <p>Strong communication, stakeholder management, and strategic thinking skills</p> </li> </ul> <p> </p> <p> <u> <b>Preferred Qualifications:</b> </u> </p> <ul> <li> <p>Experience operating in an orchestration or overlay technical role</p> </li> <li> <p>Familiarity with value-selling methodologies and ROI-based positioning</p> </li> <li> <p>Experience working in hybrid (direct + partner-led) sales environments</p> </li> <li> <p>Exposure to enterprise customers and digital transformation initiatives</p> </li> <li> <p>Experience mentoring or leading technical teams</p> </li> </ul> <p> </p> <p><br></p></div></section>
<p>The GIZ Jordan Project <strong><em>"</em></strong><strong><em>Centres for Migration and Development (ZME)</em></strong><strong>” </strong>is seeking to hire a <strong>“Vocational Training and Labour Market Advisor – Focus: Labour Mobility”</strong> for full-time based employment.</p>
<p>The global programme "Centres for Migration and Development" (ZME) is part of the Group “Flight, Migration, and Return” in the Department “Sector and Global Programmes”. On behalf of the German Federal Ministry for Economic Cooperation and Development (BMZ), the centres help to shape safe and regular migration that benefits all sides: Embedded in the structures of the cooperation countries, they advise people on regular work or training migration and at the same time support returnees from Germany and other countries to reintegrate socio-economically in their country of origin. In this way, the centres enable the partner structures to support people in all phases of the migration cycle. </p>
<p><strong>Qualifications and Specialist Knowledge</strong></p>
<ul>
<li>Bachelor’s degree in management, social sciences, economics, or any other related field.</li>
<li>At least 7 years professional experience and proven expertise in project management.</li>
<li>Experiences in advising governmental institutions in Jordan.</li>
<li>Excellent knowledge about career counselling, the German and Jordan labour market, practical experiences in the German labour market are desirable.</li>
<li>Proven experience in capacity development and training of partner institutions.</li>
<li>Very good advising, empathy, communication, cooperation, organisational, and networking skills.</li>
<li>Excellent commitment, team spirit, reliability, and intercultural understanding.</li>
<li>Very good written and spoken English and Arabic with the ability to prepare clear documentation, correspondence, and reports; B1 German language skills required.</li>
</ul>
<p><strong>Main Responsibilities</strong></p>
<ul>
<li>Provide advice to persons interested in international labour market mobility for work or vocational training. Knowledge about labour market mobility to Germany and EU is relevant in particular. </li>
<li>Provide technical advisory on international labour mobility and relevant skills development to governmental partners, particularly the Ministry of Labour (Jordan), and other relevant public and local institutions.</li>
<li>Identify capacity development needs of governmental counterparts and partner institutions, and design, plan, and implement relevant capacity development measures to establish labour mobility advisory/ supportive structures in close coordination with partners.</li>
<li>Coordinate the establishment and operationalization of German language learning structures within institutions of the Ministry of Labour (Jordan) and other relevant partner institution.</li>
<li>Maintain coordination with relevant stakeholders, including universities, vocational training institutions, implementing partners, experts and consultants, as well as relevant teams within GIZ, to support the effective implementation of project activities.</li>
<li>Develop technical concepts, implementation approaches and Terms of Reference (ToRs), manage related procurement and tendering processes, and the oversee of the implementation of service contracts and partnerships.</li>
<li>Support the Head of Project and technical team in the overall project implementation, coordination, monitoring and reporting of project activities and outputs.</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><strong><em>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</em></strong></p>
<p><strong><em>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</em></strong></p>
<p><strong><em>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</em></strong></p>
<p><strong><em>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</em></strong></p>
<p><strong>Vacancy Announcement<br>
Human Resources Operational Partner Support - OCG - Cell 5</strong></p>
<p><br>
<strong>Family:</strong> Human Resources</p>
<p><strong>Level</strong>: 9 IRFFG (1,920 JOD Monthly Gross)</p>
<p><strong>Workplace:</strong> Amman</p>
<p><strong>Hierarchical and Functional line management of</strong>: Cell 5 Human Resources Operational Partner (HROP)</p>
<p><strong>Duration</strong>: 12 Months.</p>
<p><strong>Context</strong></p>
<p><strong>OCG presence in Amman Hub:</strong><br>
OCG has been developing its presence in Amman with a delocalized structure created to support the quality of our operations in the region and beyond. It includes:</p>
<p><br>
•The Operational Cell 5 directly managed by a Program Responsible, which current portfolio includes Iraq, Lebanon and Yemen. The team is composed of the Program Responsible, Deputy Program Responsible, Medical Program Responsible, HR Operational Partner, Fin Controller, Log Operational Responsible, Strategic Communication Advisor, Supply Referent and HROp Support<br>
•The MESO (Middle East Support Office) is directly managed by the Head of MESO, that includes advisory, implementers and support positions providing technical and operational support to the field missions. The team is composed of Strategic Medical Advisor/Team Leader, Lab, IPC, Nursing Care and AMR Advisors and flyings, Humanitarian Affairs Advisor, Project Officer, Legal Advisor, Ops and Med Flying, Staff Mobility Coordinator and Implementer, Regional Technical Referent Energy and HVAC, Water & Sanitation and a MESO Assistant<br>
•Delocalized & Hosted positions<br>
•An intersectional Amman Mutualized Support Office (AMSO) for Finance/HR/Admin/Log/IT that supports both OCG, OCBA and OCA teams in Amman. The AMSO is under the direct management of OCBA.<br>
At the heart of the Operations Department of the Operational Center of Geneva (OCG), the "cells" are multidisciplinary teams of 7 to 8 experts (Program Manager, Deputy Program Manager, Polyvalent Medical Referent, Operational HR Partner, Operational Logistics Manager, Operational Finance Manager, Operational Communication Manager, Cell Assistant). The cells supervise and coordinate MSF's activities in several countries and are the direct interface between the headquarters and the field. Each member oversees a specific field of activity under the supervision (functional link) of a Program Manager and with a hierarchical link to the coordinator of the relevant department.<br>
The HROP centralizes and acts as a referent for mission’s HR and administrative issues in front of the various HR units at HQ and other members of the cell, mission’s Human Resources Coordinator (HRCo) or Head of Mission (HoM) and other MSF operational centers (OCs).<br>
With the need to focus more on strategic HR mentoring and support to missions, the HROP support will be the focal point of different HR files identified and delegated by the HROP.<br>
Scope of responsibilities – objectives of the position:<br>
Translation of operational ambitions into HR needs & planning of the IMS positions:<br>
• Participate in the discussions about optimal setup requested by the field to ensure that the staffing is sufficient in number and coherent in composition to meet the operational and institutional ambitions, especially during MYR and POA.<br>
• Reviews MYR and POA matrices and reports to HROP any issues (technical, settings, analytical, …) and provides to HROP first feedback on the forecast and variances compared to last validated budget.<br>
• Verifies the demand for IMS staffing formalized by the HRCos (compliance with planning, accuracy, and clarity of the request).<br>
• Follows up with the missions on job descriptions of international staff (MI), brings to missions’ attention missing or outdated MIs. Files received MIs.<br>
• Ensures the updating of the international staff tracking table (HR Update) (mission dates, job openings, obtaining documents)<br>
• Compiles a table of the cell's mission positions to be opened, on a weekly basis.<br>
• If necessary, takes over the IMS job openings, particularly in emergency situations.<br>
• Supports missions and GPOs on the IMS propositions and matching process, based on requests/needs.<br>
Focal point for specific HR dossiers, under the supervision of the HROP:<br>
• Acts as a focal point for mobility program in Cell 5 missions; works with Amman Mobility Coordinators towards boosting interCell and international mobility of Cell 5 missions’ staff. Initiate and streamlines the communication between HRCOs, PDMs and Mobility Coordinator on mobility needs and concrete LHS detachment matchings from/to Cell 5 missions.<br>
• Acts as a focal point for any topics related to Compensations & Benefits (e.g. IRFFG, IMS benefits, …) with special focus on Rewards Review (information management, streamlining communication between missions and HQ, …). Support HROP on Benchmark topic (BM requests, hosting sections, follow us with the missions on timely submission of the requested information and documents, ….) and revision of IMS perdiem in Cell 5 missions. Solicits and coordinates the intervention of Comp&Ben referents.<br>
HR and administrative management of international mobile staff (IMS):<br>
• Under the supervision of HROP, acts as a focal point for any topics related to IRPII, including IMS exceptions; manages IRPII exception requests with the missions and HR Direction.<br>
• With collaboration from HRCos keep updating the IMS HR update file.<br>
• Monthly, as part of the IMS salary payment, checks the changes of the start and end dates of IMS contracts, positions and project allocations and confirm the monthly IMS payroll information to FAR.<br>
• Provide support to Field Movement Referents (FMRs) in the case of specific movements or visas.<br>
• Carries out/participate in HR briefings and debriefings according to the policy and ensures the SHU is alerted when needed.<br>
• Follows up with international staff on documents required for their departure (informed consents BIC, proof of life)<br>
• Consolidates, monitors and updates pre-departure briefing materials for international staff<br>
• Follows up on anticipated returns of IMS and files documents related to them<br>
• During the matching process and during the mission of IMS, may be required to support exception requests according to the procedure.<br>
Information / Reporting:<br>
• Pivot between the HR department and the missions, ensures sufficient information sharing between these entities so that the HR department can provide an appropriate support - in particular during the “tour du monde” meetings and during HR days.<br>
• Ensures that statistics and indicators are collected and passed on and participates in the analysis of these at least at the PoA and MYR and at the end of the year (HRNS).<br>
Meeting and specific platforms:<br>
• Participates in the monthly meetings "Tour du Monde" to open IMS positions and present the cell's HR/operational news<br>
• Participates in the weekly mini-desks of the cell.<br>
• Participates in the weekly meetings with HRCos<br>
• Participates in POA, MYR etc.<br>
• Participates in any other meeting deemed relevant<br>
• Keeps links with other OCG Cells’ Assistants to assure consistent management of mandatory IMS documents (POA, BIC), Kompas management etc.<br>
Organizational support to the Cell:<br>
• Help to organize Cell 5 group briefings/debriefings of international staff, ensures their briefing on information management.<br>
• Organizes group BIC briefings by RP/ARP.<br>
• In case of IMS briefing/debriefing in Amman, welcomes international staff, presents to them Cell 5 setup and ensures they have the necessary documents; supports with organization of the arrival and stay in needed.<br>
• Follows up on Cell 5 members international movements (flights, visas, hotels, ...) by liaising with Amman Support Office, supports with organization of the international movements if needed.<br>
• Supports the cell in the organization of meetings.<br>
• Supports the cell in the management of information such as cell archiving.<br>
• Focal point for updating all mission HR documents on KOMPASS and Cell 5 private SharePoint.<br>
• Coordinates the organization of Cell events as needed.<br>
• Additional tasks can be requested.</p>
<p><br>
<strong>Profile Requirements:</strong><br>
<strong>Education:</strong> Master’s degree in HR management (People Management or similar), Social Sciences, Political Science, Humanitarian or Development Studies, or other relevant degrees.<br>
Additional operational & HR MSF training is an asset.<br>
<strong>Experience: </strong>At least one year MSF experience as Field/office HR Admin OR Cell Assistant with MSF OCG.<br>
<strong>Technical Competencies:</strong><br>
IT: Windows 10, database, Excel (use of macros), Power BI.<br>
HR Tools and HR Fundamentals.<br>
<strong>Languages:</strong>English<br>
French and/or Arabic an advantage.<br>
<strong>Others:</strong>This position is open to both Jordanian and non-Jordanian applicants.<br>
<br>
If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by <strong>Saturday 22nd August 2026.</strong></p>
<p><br>
To: https://msfamman.recruitee.com/o/human-resources-operational-partner-support-2 </p>
<p><br>
Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted.</p>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p>
<h4>The job in a nutshell</h4>
<p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p>
<h4>What will you do?</h4>
<p><strong>Employee lifecycle</strong></p>
<ul>
<li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li>
<li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li>
<li>Administer employee status changes, handling promotions, transfers, and related documentation.</li>
<li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li>
<li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li>
</ul>
<p><strong>Payroll & HRIS management</strong></p>
<ul>
<li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li>
<li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li>
<li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li>
<li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li>
</ul>
<p><strong>Compliance & legal adherence</strong></p>
<ul>
<li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li>
<li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li>
<li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li>
<li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li>
<li>Maintain meticulous records for all compliance-related activities.</li>
</ul>
<p><strong>Policy development & process improvement</strong></p>
<ul>
<li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li>
<li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li>
<li>Document and standardize all operational processes and workflows.</li>
</ul>
<p><strong>Employee engagement & support</strong></p>
<ul>
<li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li>
<li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li>
<li>Foster a culture of trust and transparency through clear and compassionate communication.</li>
</ul>
<h4>What are we looking for?</h4>
<ul>
<li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li>
<li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li>
<li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li>
<li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li>
<li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li>
<li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li>
<li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li>
<li>Excellent communication and stakeholder management skills.</li>
</ul>
<h4>Who will excel?</h4>
<ul>
<li>Strong interpersonal and communication skills.</li>
<li>Detail-oriented with strong organizational abilities.</li>
</ul>
<h4>What we offer you?</h4>
<ul>
<li>We believe you will love working at Foodics!</li>
<li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The penetration testing team leader is responsible for leading ZainTECH’s licensed penetration testing capability within the cybersecurity advisory services practice. The role oversees the delivery of offensive security engagements across enterprise, government, and critical infrastructure customers throughout the MENA region, ensuring all testing activities are performed in accordance with industry best practices, recognized testing methodologies, and NCSC Jordan licensing requirements. The role combines hands-on technical leadership with team management, customer engagement, and service governance responsibilities.</p>
<p>Also responsible for managing penetration testing engagements, developing offensive security capabilities, assuring quality of deliverables, and strengthening customer security postures through actionable remediation guidance.</p>
<h4>Responsibilities</h4>
<p><strong>Penetration testing engagement leadership</strong><br>
Lead and manage penetration testing engagements across infrastructure, web, wireless, and applications to a recognized methodology.<br>
Define engagement scope, objectives, testing methodology, and rules of engagement.<br>
Ensure all testing activities are conducted safely and within approved customer authorizations.<br>
Manage engagement timelines, resources, and delivery quality.<br>
Act as the primary technical lead throughout the penetration testing lifecycle.</p>
<p><strong>Offensive security delivery</strong><br>
Perform advanced penetration testing activities using both manual and automated testing techniques.<br>
Identify, validate, and demonstrate security vulnerabilities and attack paths.<br>
Assess exploitability, business impact, and risk exposure associated with identified findings.<br>
Conduct vulnerability assessments, penetration testing, security validation exercises, configuration reviews, and red team-style activities where applicable.<br>
Support retesting activities following remediation efforts.</p>
<p><strong>Quality assurance & technical review</strong><br>
Review and validate penetration testing findings prior to customer delivery.<br>
Ensure reports are technically accurate, risk-rated appropriately, actionable and business-focused, and aligned with industry standards.<br>
Review attack chains and exploitation methodologies to ensure consistency and quality.<br>
Maintain testing methodologies aligned with OWASP Testing Guide, PTES, OSSTMM, NIST guidance, and industry best practices.</p>
<p><strong>Customer engagement & advisory services</strong><br>
Present technical findings and executive summaries to customer stakeholders.<br>
Conduct remediation workshops and technical review sessions.<br>
Support customers in understanding security risks, threat exposure, and recommended remediation activities.<br>
Provide strategic guidance on improving overall security posture.<br>
Support presales activities, customer workshops, and cybersecurity assessments where required.</p>
<p><strong>Team leadership & capability development</strong><br>
Lead, mentor, and develop penetration testers within the cybersecurity practice.<br>
Conduct technical coaching, skills development programs, knowledge-sharing sessions, and offensive security training initiatives.<br>
Support recruitment, onboarding, and capability development activities.<br>
Ensure team certifications remain current and aligned with NCSC requirements.<br>
Drive continuous improvement across offensive security methodologies and tooling.</p>
<p><strong>Governance, compliance & service development</strong><br>
Ensure compliance with NCSC Jordan licensing requirements, internal security policies, customer contractual obligations, and regulatory requirements.<br>
Enforce secure testing practices, confidentiality requirements, and evidence handling procedures.<br>
Support service development initiatives to expand ZainTECH’s offensive security capabilities.<br>
Maintain operational documentation, testing standards, and quality assurance processes.<br>
Coordinate reporting and compliance activities required by NCSC and other regulatory stakeholders.</p>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree (minimum) in information technology or a related field.</li>
<li>Minimum 5 years experience in cybersecurity, including at least 5 completed penetration testing projects.</li>
<li>At least one valid NCSC-approved penetration testing certification like CPENT, CEPT, OSCE, LPT, CPT, GPEN, or another internationally recognized, equivalent certification in the same field that is approved by the NCSC.</li>
<li>Deep, hands-on offensive skills across network, web, wireless, and application testing, and command of recognized methodologies (OWASP, PTES, OSSTMM).</li>
<li>Leadership: proven ability to lead a testing team and present to client executives.</li>
<li>Advanced degree in cybersecurity or a related discipline is preferable.</li>
<li>Advanced credentials such as OSCE, CPENT, LPT, or GPEN are preferable.</li>
<li>Experience in red teaming or an MSSP/consultancy offensive practice is preferable.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The penetration testing team leader is responsible for leading ZainTECH’s licensed penetration testing capability within the cybersecurity advisory services practice. The role oversees the delivery of offensive security engagements across enterprise, government, and critical infrastructure customers throughout the MENA region, ensuring all testing activities are performed in accordance with industry best practices, recognized testing methodologies, and NCSC Jordan licensing requirements. The role combines hands-on technical leadership with team management, customer engagement, and service governance responsibilities.</p>
<p>Also responsible for managing penetration testing engagements, developing offensive security capabilities, assuring quality of deliverables, and strengthening customer security postures through actionable remediation guidance.</p>
<h4>Responsibilities</h4>
<p><strong>Penetration testing engagement leadership</strong><br>
Lead and manage penetration testing engagements across infrastructure, web, wireless, and applications to a recognized methodology.<br>
Define engagement scope, objectives, testing methodology, and rules of engagement.<br>
Ensure all testing activities are conducted safely and within approved customer authorizations.<br>
Manage engagement timelines, resources, and delivery quality.<br>
Act as the primary technical lead throughout the penetration testing lifecycle.</p>
<p><strong>Offensive security delivery</strong><br>
Perform advanced penetration testing activities using both manual and automated testing techniques.<br>
Identify, validate, and demonstrate security vulnerabilities and attack paths.<br>
Assess exploitability, business impact, and risk exposure associated with identified findings.<br>
Conduct vulnerability assessments, penetration testing, security validation exercises, configuration reviews, and red team-style activities where applicable.<br>
Support retesting activities following remediation efforts.</p>
<p><strong>Quality assurance & technical review</strong><br>
Review and validate penetration testing findings prior to customer delivery.<br>
Ensure reports are technically accurate, risk-rated appropriately, actionable and business-focused, and aligned with industry standards.<br>
Review attack chains and exploitation methodologies to ensure consistency and quality.<br>
Maintain testing methodologies aligned with OWASP Testing Guide, PTES, OSSTMM, NIST guidance, and industry best practices.</p>
<p><strong>Customer engagement & advisory services</strong><br>
Present technical findings and executive summaries to customer stakeholders.<br>
Conduct remediation workshops and technical review sessions.<br>
Support customers in understanding security risks, threat exposure, and recommended remediation activities.<br>
Provide strategic guidance on improving overall security posture.<br>
Support presales activities, customer workshops, and cybersecurity assessments where required.</p>
<p><strong>Team leadership & capability development</strong><br>
Lead, mentor, and develop penetration testers within the cybersecurity practice.<br>
Conduct technical coaching, skills development programs, knowledge-sharing sessions, and offensive security training initiatives.<br>
Support recruitment, onboarding, and capability development activities.<br>
Ensure team certifications remain current and aligned with NCSC requirements.<br>
Drive continuous improvement across offensive security methodologies and tooling.</p>
<p><strong>Governance, compliance & service development</strong><br>
Ensure compliance with NCSC Jordan licensing requirements, internal security policies, customer contractual obligations, and regulatory requirements.<br>
Enforce secure testing practices, confidentiality requirements, and evidence handling procedures.<br>
Support service development initiatives to expand ZainTECH’s offensive security capabilities.<br>
Maintain operational documentation, testing standards, and quality assurance processes.<br>
Coordinate reporting and compliance activities required by NCSC and other regulatory stakeholders.</p>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree (minimum) in information technology or a related field.</li>
<li>Minimum 5 years experience in cybersecurity, including at least 5 completed penetration testing projects.</li>
<li>At least one valid NCSC-approved penetration testing certification like CPENT, CEPT, OSCE, LPT, CPT, GPEN, or another internationally recognized, equivalent certification in the same field that is approved by the NCSC.</li>
<li>Deep, hands-on offensive skills across network, web, wireless, and application testing, and command of recognized methodologies (OWASP, PTES, OSSTMM).</li>
<li>Leadership: proven ability to lead a testing team and present to client executives.</li>
<li>Advanced degree in cybersecurity or a related discipline is preferable.</li>
<li>Advanced credentials such as OSCE, CPENT, LPT, or GPEN are preferable.</li>
<li>Experience in red teaming or an MSSP/consultancy offensive practice is preferable.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking an experienced senior Salesforce Agentforce to lead the design and delivery of enterprise-grade AI agent solutions using Salesforce Agentforce. This role requires deep expertise in Agentforce architecture, Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), and the Salesforce platform. You will work closely with business stakeholders, architects, delivery teams, and executive leadership to identify AI use cases, define solution architectures, and drive successful Agentforce implementations across complex enterprise environments.</p>
<h4>Role responsibilities</h4>
<ul>
<li>Lead Agentforce discovery workshops to identify high-value AI use cases and assess solution fit.</li>
<li>Define agent care plans, success metrics, adoption strategies, and implementation roadmaps.</li>
<li>Architect Agentforce solutions, including:<br>
- Agents and sub-agents<br>
- Topics<br>
- Actions (Apex, Flow, Prompt-based, and Invocable Actions)<br>
- Instructions and orchestration</li>
<li>Design grounding strategies using Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), vector databases, embedding and chunking techniques, and retrieval optimization for both structured and unstructured data.</li>
<li>Design scalable Salesforce platform architectures, including:<br>
- Data model<br>
- Sharing and visibility model<br>
- Security architecture</li>
<li>Develop solution extensions using Apex, Lightning Web Components (LWC), and Salesforce Flow.</li>
<li>Produce technical architecture documentation, solution blueprints, and executive presentations.</li>
<li>Establish architectural governance, implementation standards, and best practices to ensure scalability, reusability, and compliance with Agentforce platform guardrails.</li>
<li>Collaborate with delivery teams, data engineers, integration architects, and enterprise stakeholders across multi-system environments, including ERP, CRM, middleware, and external AI services.</li>
<li>Support pre-sales initiatives by contributing to solution design, effort estimation, demonstrations, and proof-of-concept (POC) development.</li>
<li>Provide technical leadership and mentoring to project teams throughout the solution lifecycle.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Proven experience delivering Salesforce Agentforce solutions in production environments or enterprise-scale proof of concepts.</li>
<li>Strong understanding of Agentforce architecture, including:<br>
- Agents<br>
- Sub-agents<br>
- Topics<br>
- Actions<br>
- Instructions<br>
- Orchestration</li>
<li>Experience facilitating AI use case discovery and designing agent care plans.</li>
<li>Strong expertise in Salesforce Data Cloud (Data 360), including:<br>
- Data modelling<br>
- Batch and streaming ingestion<br>
- Data harmonisation<br>
- Identity resolution</li>
<li>Deep understanding of Retrieval-Augmented Generation (RAG), including:<br>
- Vector databases<br>
- Embedding and chunking strategies<br>
- Retrieval optimisation<br>
- Grounding using Data Cloud and external knowledge sources</li>
<li>Strong Salesforce platform architecture experience covering:<br>
- Data modelling<br>
- Security architecture<br>
- Sharing and visibility model (OWD, Roles, Sharing Rules)</li>
<li>Advanced development skills in:<br>
- Apex<br>
- Lightning Web Components (LWC)<br>
- Salesforce Flow</li>
<li>Experience designing enterprise integration patterns connecting Agentforce with external systems.</li>
<li>Excellent stakeholder management and client-facing communication skills with the ability to present solutions to both technical and executive audiences.</li>
<li>Understanding of the Agentforce consumption model.</li>
<li>Experience with Agentforce Testing Center or equivalent AI testing frameworks.</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Knowledge of Model Context Protocol (MCP).</li>
<li>Experience with Agent-to-Agent (A2A) integration patterns.</li>
<li>Experience designing headless Salesforce architectures.</li>
<li>Agentblazer Legend status.</li>
<li>Agentforce FDE Ready Practitioner accreditation.</li>
</ul>
<h4>Preferred Salesforce certifications</h4>
<ul>
<li>Salesforce Application Architect</li>
<li>Salesforce Data Cloud Consultant</li>
<li>Salesforce Agentforce Specialist</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Fully remote engagement.</li>
<li>Opportunity to work on cutting-edge Salesforce AI and Agentforce implementations.</li>
<li>Collaborate with leading enterprise clients on large-scale digital transformation programmes.</li>
<li>Competitive contract rates and the opportunity to shape next-generation AI-powered customer experiences.</li>
</ul></p><p></p>
Post-Return Experience and Reintegration Pathways Consultancy Service
Logistics, Supply Chain & Procurement
<p><strong>REQUEST FOR QUOTATION NOTICE</strong></p>
<p> </p>
<p>INVITATION TO REQUEST FOR QUOTATION FOR THE PROVISION OF POST-RETURN EXPERIENCE AND REINTEGRATION PATHWAYS: SYRIAN RETURNEES (IDP, JORDAN AND LEBANON REFUGEE RETURNEES) CONSULTANCY SERVICE</p>
<p> </p>
<p><strong>[RFQ/MENA/26/005]</strong></p>
<p> </p>
<p>Following the fall of the Assad government in December 2024, the pace of return movements from Jordan and Lebanon has accelerated. While humanitarian actors have invested significantly in tracking intentions to return and return movements, far less is known about what actually happens after return, and almost nothing has been systematically documented about what enables successful, sustainable reintegration as opposed to what causes it to fail. This evidence gap has direct programmatic consequences. INGOs operating in Syria's return areas are making decisions about reception support, livelihood programming, shelter, and community cohesion with limited grounding in the lived experiences of returnees themselves. We lack qualitative evidence that would allow better identification of what works- the conditions, assets, relationships, and support mechanisms that returnees themselves associate with positive reintegration pathways and outcomes1- distinct from cataloguing barriers and protection risks. This research piece would address that gap with an explicit solutions orientation: the primary analytical question is what successful early reintegration looks like and how we can support more of it, rather than what is going wrong for returnees. This study is designed as a pilot, with strong programmatic utility, while generating the evidence base and case for a broader multi-site phase 2, which could be fundraised for. This study is intended to complement rather than duplicate existing quantitative intention surveys including UNHCR's ePRIS and complement work led by the Solutions Working Group inside Syria and the various Durable Solutions coordination architectures that exist at country and regional level. This study is designed as a pilot to provide both a standalone evidence contribution and the foundation for a potential phase 2 study across two to three additional governorates, inclusion of a re-displaced secondary sample (both inside Syria and cross-border movements back to Lebanon), measuring the distinction between rural areas supported with humanitarian programming; and a longitudinal follow-up component</p>
<p> </p>
<p><strong>Deadline for Bids:</strong></p>
<p>Deadline for bid submission is 02.08.2026 - 13:00 PM Amman time.</p>
<p> </p>
<p>Please submit your bid by uploading all files to the e-tender box (eTB) web site - the link is included in the file</p>
<p><em>0_LINK TO UPLOAD BID.pdf</em>, which you downloaded together with this tender package.</p>
<p> </p>
<p><em>In order to avoid technical problems, please note that you can upload as many files as it is required, but the <u>single file size is limited to 10 MB</u> each, and it is <u>not allowed to upload zip, rar or 7z file</u>. Files with the same file name cannot be uploaded twice.</em></p>
<p> </p>
<p>After successful bid submission, you will receive an e-mail confirmation from the eTB system, with the list of submitted files. If you notice that some files have not been successfully uploaded (e.g. due to the internet interruption), please submit missing file(s) again and please put MF after the company name (example: ABC company MF).</p>
<p> </p>
<p>If you need to submit a revised bid before the deadline, the Company name in the eTB system should be modified by adding “2” after the Company name and the latest submission will be considered as the final bid. (Example: ABC company 2)</p>
<p> </p>
<p>If you have any technical questions please use the link available also in downloaded file <em>0_LINK TO UPLOAD BID.pdf</em> before 26.07.2026. After submitting your question, you will receive an e-mail confirmation from eTB system.</p>
<p> </p>
<p>If you do not receive confirmation e-mails, or in case of technical problems, please contact <a href="mailto:jo.contact@nrc.no">jo.contact@nrc.no</a></p>
<p> </p>
<p><strong>Complete RFQ documents can be obtained, free of charge from 19 July 2026 until 02 August 2026, 12:00 pm (Amman Time) , by accessing the following link:</strong></p>
<p> </p>
<p><a href="https://etbsystem.no/ClientTrans/Download?ID=DhUoFCVJ3y0%3d"><strong>https://etbsystem.no/ClientTrans/Download?ID=DhUoFCVJ3y0%3d</strong></a></p>
<p>If you do not receive an e-mail, or in case of technical problems, please contact <a href="mailto:jo.contact@nrc.no">jo.contact@nrc.no</a> with email subject as: (RFQ/MENA/26/005) – Technical Enquiry</p>
<p>Regards,</p>
<p>NRC Procurement Unit</p>
<p> </p>
<p><h4>Description<\/h4>\n<p><strong>Who are we?<\/strong><br>\nWe are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<\/p>\n\n<h4>The job in a nutshell<\/h4>\n<p>We're hiring a senior engineer to lead significant pieces of work on our platform\u2014from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript\/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.<\/p>\n\n<h4>What will you do?<\/h4>\n<ul>\n <li>Lead the development of new features end-to-end\u2014from refining the requirements with Product through to shipping and monitoring in production.<\/li>\n <li>Drive the technical design of significant system changes and set development standards for the backend team.<\/li>\n <li>Mentor others and be willing to learn from them in turn.<\/li>\n <li>Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.<\/li>\n <li>Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.<\/li>\n<\/ul>\n\n<h4>What are we looking for?<\/h4>\n<ul>\n <li><strong>Backend depth:<\/strong> Comfortable leading non-trivial work in modern PHP (7\/8+)\u2014object-oriented design, testability, and the trade-offs of common patterns are second nature.<\/li>\n <li><strong>Frontend competence:<\/strong> Can ship production React\/TypeScript features end-to-end without supervision.<\/li>\n <li><strong>Scale experience:<\/strong> You've worked on high-traffic web applications and understand what breaks at scale\u2014database hotspots, caching, queueing, idempotency, observability.<\/li>\n <li><strong>Relational databases:<\/strong> Practical experience with MySQL or similar\u2014you can read an EXPLAIN plan and fix a slow query without guessing.<\/li>\n <li><strong>Integration work:<\/strong> Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.<\/li>\n <li><strong>AI-assisted development:<\/strong> You use modern AI coding tools (Claude Code, Cursor, Copilot, or similar) as part of your daily workflow\u2014and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.<\/li>\n <li><strong>Product partnership:<\/strong> Can work with product managers to refine requirements, push back constructively, and give honest estimates.<\/li>\n <li><strong>Communication:<\/strong> Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.<\/li>\n <li><strong>Judgment:<\/strong> Strong problem-solving, attention to detail, and the instinct to ask \"do we actually need this?\" before adding complexity.<\/li>\n<\/ul>\n\n<h4>Who will excel?<\/h4>\n<ul>\n <li>DevOps experience with a major cloud provider (AWS \/ GCP \/ Azure).<\/li>\n <li>Kubernetes, CI\/CD pipelines.<\/li>\n <li>Python, Node, or other backend languages\u2014we care more about polyglot instinct than the specific stack.<\/li>\n <li>Elasticsearch, GraphQL.<\/li>\n <li>Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost\/latency trade-offs).<\/li>\n<\/ul>\n\n<h4>What we offer you?<\/h4>\n<ul>\n <li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.<\/li>\n <li>Encouragement to grow into a feature development lead.<\/li>\n <li>A competitive salary.<\/li>\n <li>Ample time to learn new concepts\u2014including paid development and business-related conferences.<\/li>\n <li>Fully remote working, no commuting expenses.<\/li>\n <li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<\/li>\n <li>25 days holiday (plus bank holidays), with an additional day per year of service.<\/li>\n <li>Regular all-company socials and quarterly team socials.<\/li>\n <li>A team that genuinely likes learning and shipping together.<\/li>\n<\/ul><\/p><p><\/p>
<p><h4>Description<\/h4>\n<p><strong>Who are we?<\/strong><br>\nWe are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<\/p>\n\n<h4>The job in a nutshell<\/h4>\n<p>We're hiring a senior engineer to lead significant pieces of work on our platform\u2014from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript\/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.<\/p>\n\n<h4>What will you do?<\/h4>\n<ul>\n <li>Lead the development of new features end-to-end\u2014from refining the requirements with Product through to shipping and monitoring in production.<\/li>\n <li>Drive the technical design of significant system changes and set development standards for the backend team.<\/li>\n <li>Mentor others and be willing to learn from them in turn.<\/li>\n <li>Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.<\/li>\n <li>Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.<\/li>\n<\/ul>\n\n<h4>What are we looking for?<\/h4>\n<ul>\n <li><strong>Backend depth:<\/strong> Comfortable leading non-trivial work in modern PHP (7\/8+)\u2014object-oriented design, testability, and the trade-offs of common patterns are second nature.<\/li>\n <li><strong>Frontend competence:<\/strong> Can ship production React\/TypeScript features end-to-end without supervision.<\/li>\n <li><strong>Scale experience:<\/strong> You've worked on high-traffic web applications and understand what breaks at scale\u2014database hotspots, caching, queueing, idempotency, observability.<\/li>\n <li><strong>Relational databases:<\/strong> Practical experience with MySQL or similar\u2014you can read an EXPLAIN plan and fix a slow query without guessing.<\/li>\n <li><strong>Integration work:<\/strong> Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.<\/li>\n <li><strong>AI-assisted development:<\/strong> You use modern AI coding tools (Claude Code, Cursor, Copilot, or similar) as part of your daily workflow\u2014and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.<\/li>\n <li><strong>Product partnership:<\/strong> Can work with product managers to refine requirements, push back constructively, and give honest estimates.<\/li>\n <li><strong>Communication:<\/strong> Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.<\/li>\n <li><strong>Judgment:<\/strong> Strong problem-solving, attention to detail, and the instinct to ask \"do we actually need this?\" before adding complexity.<\/li>\n<\/ul>\n\n<h4>Who will excel?<\/h4>\n<ul>\n <li>DevOps experience with a major cloud provider (AWS \/ GCP \/ Azure).<\/li>\n <li>Kubernetes, CI\/CD pipelines.<\/li>\n <li>Python, Node, or other backend languages\u2014we care more about polyglot instinct than the specific stack.<\/li>\n <li>Elasticsearch, GraphQL.<\/li>\n <li>Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost\/latency trade-offs).<\/li>\n<\/ul>\n\n<h4>What we offer you?<\/h4>\n<ul>\n <li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.<\/li>\n <li>Encouragement to grow into a feature development lead.<\/li>\n <li>A competitive salary.<\/li>\n <li>Ample time to learn new concepts\u2014including paid development and business-related conferences.<\/li>\n <li>Fully remote working, no commuting expenses.<\/li>\n <li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<\/li>\n <li>25 days holiday (plus bank holidays), with an additional day per year of service.<\/li>\n <li>Regular all-company socials and quarterly team socials.<\/li>\n <li>A team that genuinely likes learning and shipping together.<\/li>\n<\/ul><\/p><p><\/p>
Senior Paid Ads Mastery for MSEs Training – National Individual Consultant
Logistics, Supply Chain & Procurement
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until January, 2027</span></p>
<p class="x_MsoNormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >About Mercy Corps</span></b></p>
<p class="x_MsoNormal" ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >About Iqlaa Activity</span></b></p>
<p class="x_MsoNormal" ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Program.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Activity Purpose</span></b></p>
<p class="x_MsoNormal" ><span >The purpose of this Terms of Reference (TOR) is to solicit proposals from qualified national individual trainers to deliver a training module on Paid Ads Mastery.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The selected trainer will deliver in-person sessions to MSEs across multiple governorates in coordination with <b>Iqlaa's Partner, a digital solutions company with an established expertise in delivering training content and digital learning solutions to MSEs in Jordan.</b></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >This assignment is funded by the United States Government under Iqlaa and is carried out by Iqlaa's Partner as part of an initiative to strengthen business and digital solutions and improve MSEs' marketing and business management capacities.</span></p>
<p class="x_MsoNormal" ><span >The selected consultant will be contracted by Mercy Corps Jordan on behalf of Iqlaa's Partner and will work in close coordination with both organizations throughout the assignment, following Mercy Corps Jordan 's procurement and compliance requirements as a United States Government funded program.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Activity Description</span></b></p>
<p class="x_MsoNormal" ><span >Iqlaa's Partner is a marketing solutions company specializing in digital marketing and e-learning content development, with an established digital learning platform serving MSEs across Jordan. The platform offers structured training modules in digital marketing and other business management skills. To complement the platform's digital offer and broaden reach, Iqlaa's Partner plans to deliver in-person training sessions targeting MSEs across multiple governorates.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Within the scope of Iqlaa program, Mercy Corps Jordan is supporting Iqlaa's Partner to deliver a roadshow consisting of a series of 6 in-person training sessions across 4 governorates, targeting over 100 MSEs. The roadshow is designed to strengthen MSEs' marketing capabilities and practical business management skills through specialized training modules.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >A training module on Paid Ads Mastery will be delivered under this assignment. The scope of this assignment concludes with the full delivery of all 6 training sessions and related reporting. Participant management, session logistics, and coordination with MSEs will be carried out by Iqlaa's Partner.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><b><span ><a href="https://drive.google.com/drive/folders/1NQJS7sO-26i3aabKF-xjgJF9OAReDK_S?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1NQJS7sO-26i3aabKF-xjgJF9OAReDK_S?usp=sharing">https://drive.google.com/drive/folders/1NQJS7sO-26i3aabKF-xjgJF9OAReDK_S?usp=sharing</a></span></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Monday 20 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the ToR document (pages 5-6) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p>The GIZ Jordan Project <strong><em>"</em></strong><strong><em>Improved Governance for the Support of Reform Projects in Jordan” (PARtner II)</em></strong><strong>” </strong>is seeking to hire a <strong>“Public Sector Reform Advisor – Focus: PSMR/Strategy”</strong> for full-time based employment.</p>
<p>The project “Improved Governance for the Support of Reform Projects in Jordan” (PARtner II) is commissioned by the German Federal Ministry for Economic Cooperation and Development (BMZ) and implemented by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH on behalf of the German Government, in partnership with the Prime Ministry of the Hashemite Kingdom of Jordan. From April 2026 to March 2030, PARtner II supports one of Jordan’s key national reform priorities: the modernisation of the public sector. Building on the achievements of its predecessor project, PARtner I, the project contributes to the implementation of the Public Sector Modernisation Roadmap and the Economic Modernisation Vision by strengthening institutional capacities, improving governance processes, and promoting evidence-based decision-making. Through its work with high-level government partners, PARtner II helps foster a more efficient, transparent, and citizen-oriented public administration, creating lasting impact for governance and sustainable development in Jordan.</p>
<p>Joining the project offers the opportunity to work at the heart of Jordan’s reform agenda, collaborate closely with senior government stakeholders and international partners, and contribute to meaningful and sustainable institutional change.</p>
<p><strong>Qualifications and Specialist Knowledge</strong></p>
<ul>
<li>University degree in Public Administration, Economics, Social or Political Sciences, Public Policy, or a comparable field. An advanced degree is desirable.</li>
<li>5 years of professional experience relevant to the duties.</li>
<li>Strong knowledge of Jordan’s administrative structures, ongoing reform processes (especially PSMR and EMV), and the relevant stakeholder landscape.</li>
<li>Experience in advising governmental institutions (desirable: the Prime Ministry), ideally in the context of managing, implementing and monitoring ongoing Jordanian public administration reforms.</li>
<li>Practical experience in organizational development and in the planning and implementation of capacity development measures in the public sector.</li>
<li>Ability to strategically position reform and innovation topics within a development cooperation context.</li>
<li>Strong ability to use ICT tools, and willingness to continuously upskill in the framework of GIZ’s further digitization.</li>
<li>Proven ability to work in an intercultural context, ability to work in a politically sensitive context.</li>
<li>Strong analytical and drafting skills.</li>
<li>Excellent command of English and Arabic (spoken and written).</li>
</ul>
<p><strong>Main Responsibilities</strong></p>
<ul>
<li>Provide technical and methodological advisory support to the Project Management and Implementation Office within the Prime Ministry (PMIO) in advancing and implementing the Public Sector Modernisation Roadmap (PSMR).</li>
<li>Support PMIO and line ministries in identifying, prioritising, and shaping high-impact reform initiatives and flagship projects, particularly at the interface between public sector modernisation and economic development (PSMR–EMV).</li>
<li>Design, coordinate, and implement Capacity Development (CD) and organisational development measures in close cooperation with governmental counterparts.</li>
<li>Coordinate project activities and ensure effective collaboration with relevant government institutions, development partners, consultants, and other stakeholders.</li>
<li>Advise on innovative reform approaches and international good practices and contribute to knowledge management and learning processes in the field of public sector modernisation.</li>
<li>Contribute to the strategic positioning and thematic development of the development cooperation portfolio on public sector modernisation.</li>
<li>Support monitoring, impact assessment, reporting (e.g., project progress reports, policy dialogues), communication, and visibility activities.</li>
<li>Support the Head of Project, the Senior Component Manager, and the wider project team in the implementation and coordination of cross-cutting project activities and operational tasks.</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><strong><em>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</em></strong></p>
<p><strong><em>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</em></strong></p>
<p><strong><em>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</em></strong></p>
<p><strong><em>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</em></strong></p>
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8-plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API based system integration.<br>
Experience designing and delivering production grade AI or data driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<ul>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p>
<p> <strong> </strong> </p>
<p> <strong>Description:</strong> </p>
<p> <strong> </strong> </p>
<p>We are looking for a talented <span> <strong>Associate Manager, Quality Compliance</strong> <strong> </strong>to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span> </p>
<p> </p>
<p>If you want to be part of a team that cares about impact, this is the place for you.</p>
<p> </p>
<p> <strong>Key Responsibilities:</strong> </p>
<p> <strong> </strong> </p>
<p>Strategic </p>
<ul>
<li>Providing support and guidance to the Hikma injectable sites including compounding by:</li>
<li>Lead auditing coordination, approach, and execution for injectables/Oral/ laboratory/Data Integrity manufacturing/contract manufacturing CMOs</li>
<li>Ensuring internal injectable/Oral Hikma site compliance with Hikma s rules and policies through internal audits</li>
<li>Following up on all observations by Hikma and third parties which includes CAPA plan implementation and ensuring timely completion.</li>
</ul>
<p>Technical capabilities </p>
<ul>
<li>Providing concerned Hikma employees with the required guidance related to the injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes to ensure that the related international standards and specifications are applied on all Hikma concerned processes</li>
<li>Investigating and studying different problems related to injectables/Oral/ laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes that might occur in all Hikma concerned functions and recommending the corrective actions accordingly</li>
<li>Ensuring that health and safety regulations are followed in the concerned processes to avoid accidents in the workplace during executed audits protecting the auditors</li>
<li>Ensuring that the entire injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes are in compliance with the set standard operating procedures (SOPs</li>
<li>Ensuring that all injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes, activities, procedures comply with related internal/external regulations</li>
<li>Conducting periodic checks to ensure that all injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes are performed correctly and conforming the international standards and specifications</li>
<li>Assessing different Hikma functions compliance with the set standards and specifications in order to detect the deviations and recommending the necessary corrective actions accordingly</li>
<li>Providing the Corporate Compliance Director with periodic reports illustrating the work flow of the injectables/Oral/microbiology, laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes through Hikma corporate functions</li>
<li>Documenting different related transactions in all Hikma corporate functions to be used as a reference in the future when needed</li>
<li>Performing other duties related to the job as assigned by the direct supervisor</li>
</ul>
<p>Administrative </p>
<ul>
<li>Preparing periodic reports with respect to the Compliance (Injectables/Orals) function's activities and achievements to be submitted to the direct supervisor</li>
<li>Ensuring that instructions, circulars and organizational and technical decisions are followed and applied</li>
<li>Implementing Internal quality auditing and Hikma subsidiaries audit program, ensuring that Hikma Internal sites maintain a state of cGMP compliance where all activities within the Hikma Pharmaceutical function comply with the adopted standards, policies, and procedures.</li>
<li>implementing follow up auditing program for Hikma internal sites, ensuring that response is covered and communicated properly with Hikma quality management.</li>
<li>Providing Technical Support to Injectable/Oral strategic Under license projects, by qualifying suppliers, upgrading systems of our partners, conducting gap analysis and providing the needed support before/ during and after authorities audits to sites, up to end of registration of the product. </li>
<li><br></li>
</ul>
<p> </p>
<p> <strong>Qualifications:</strong> </p>
<p> <strong> </strong> </p>
<p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p>
<ul>
<li>B.Sc. degree in Chemistry, Biological, Microbiology, Chemical Engineering or equivalent</li>
<li>M.Sc. degree in TQM or equivalent </li>
<li>(10) years of experience in a related position, of which at least (5) in a supervisory position</li>
<li>Experience in a pharmaceutical industry, Oral and Injectables manufacturing.</li>
<li>Quality certification on auditing e.g. ASQ/ISO9001 . etc </li>
</ul>
<p> <strong> </strong> </p>
<p> <strong>Skills:</strong> </p>
<p> <strong> </strong> </p>
<ul>
<li>Computer Skills</li>
</ul>
<p>Performs moderately difficult tasks using job related applications, Office applications, and other relevant programs, as well as uses the functions of the internet effectively</p>
<ul>
<li>Data Analysis</li>
</ul>
<p>Performs complex data analysis utilizing multi-sourced set of data, prepares reports illustrating the results through professional graphs, charts, and other visual aids</p>
<ul>
<li>Documentation / Recording Information</li>
</ul>
<p>Applying and using various techniques in documenting and recording information in written or electronic/magnetic formats</p>
<ul>
<li>English Language</li>
</ul>
<p>Demonstrates mastery of the language; near native; ability to read, understand and write extremely difficult or abstract prose, a wide variety of vocabulary, idioms, colloquialisms, and slang</p>
<ul>
<li>Government Relations</li>
</ul>
<p>Represents the company externally within the government sector and develops and maintains good rapport with its employees</p>
<ul>
<li> Laws & Legislations</li>
</ul>
<p>Possesses knowledge in laws and legislations of several countries that Hikma operates in, including MENA region, USA and Europe</p>
<ul>
<li>Project Management</li>
</ul>
<p><br></p>
<p> <strong> </strong> </p></div></section>
<p ><u><span ><span ><span >What we are looking for</span></span></span></u></p>
<p ><span ><span >Are you a strategic Monitoring, Evaluation, Accountability and Learning (MEAL) leader who thrives on turning data into better decisions? Do you believe that local partnerships, evidence, and community voices should drive humanitarian action? We're looking for someone who combines technical excellence with strategic thinking and a passion for partnership. You will need to have sound knowledge and experience with systems within a well established international organisation preferably from humanitarian/ development sectors. </span></span></p>
<p ><u><span ><span ><span >What you will do</span></span></span></u></p>
<p ><span ><span >As the MEAL Manager, you will provide strategic leadership for Monitoring, Evaluation, Accountability and Learning across the Human Mobility Hub and its partner-led programmes. Working within a dynamic multi-country matrix structure, you will lead the development of MEAL systems, strengthen partner capacity, champion accountability to affected communities, and ensure evidence and learning drive programme quality and strategic decision-making. You'll collaborate closely with programme teams, partners, senior leadership, and NRC's Global MEAL Unit to embed a culture of learning, innovation, and continuous improvement.</span></span></p>
<p ><u><span ><span ><span >In this position you will:</span></span></span></u></p>
<ul >
<li class="ortl-align-justify" >
<p ><span ><span >Lead the design, implementation and continuous improvement of MEAL strategies, systems, standards and SOPs across the Human Mobility Hub.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Strengthen the quality of partner-led programmes through technical guidance, quality assurance, and capacity development.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Develop learning agendas, evaluations, and evidence generation that influence programme adaptation and organisational strategy.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Champion accountability by strengthening community feedback mechanisms and ensuring communities' voices shape programme decisions.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Support proposal development, logframes, theories of change, indicators, and MEAL budgets for donor-funded programmes.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Build and facilitate a vibrant MEAL Community of Practice that promotes peer learning and harmonised approaches across partners.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Promote ethical data management, safeguarding, data protection, and Safe & Inclusive Programming throughout all MEAL processes.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Lead the rollout of digital MEAL systems and information management platforms that improve programme quality and reporting.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Mentor and coach MEAL staff and partners while fostering a culture of collaboration, innovation, and continuous learning.</span></span></p>
</li>
</ul>
<p ><u><span ><span ><span >What you will bring</span></span></span></u></p>
<ul >
<li class="ortl-align-justify" >
<p ><span ><span >At least 6 years of progressive MEAL experience, including 3 years in a management role within an international NGO.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Experience supporting humanitarian or displacement programmes in complex or post-conflict environments.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Strong expertise in monitoring, evaluation, research, accountability, learning, and information management.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Demonstrated experience working with local partners and strengthening partner-led MEAL systems.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Excellent analytical skills and the ability to transform complex data into actionable insights.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Experience with digital data collection platforms, programme evaluations, and evidence generation.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Strong facilitation, coaching, and stakeholder engagement skills.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Fluency in English and Arabic (French is an advantage).</span></span></p>
</li>
</ul>
<p ><span ><span >Please download </span></span><a href="https://norwegianrefugeecouncil.sharepoint.com/:w:/s/JDsforNRCPeople/IQDuS3wLePOuR7Qz9nOe9yFwAV1pNlADuiJ5DQqBE4B45h8?e=gnB0TJ" ><span ><span >the detailed job description</span></span></a><span ><span > to learn more about the position.</span></span></p>
<p ><u><span ><span ><span >What we offer</span></span></span></u></p>
<ul >
<li class="ortl-align-justify" >
<p ><span ><span >Duty station: Amman, Jordan; Damascus, Syria; Beirut, Lebanon; Tunis, Tunisia</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Fixed term contract: 6 months (possibility of renewal based on availability of funding)</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Travel: 30% to areas of operation.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Salary/benefits: Grade 9 on NRC's grading structure. </span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></span></p>
</li>
</ul>
<p ><a href="https://www.nrc.no/career/what-we-offer/" ><span ><span >Find out more about the benefits of working for NRC</span></span></a></p>
<p ><span ><span >Important information about the application process</span></span></p>
<ul >
<li class="ortl-align-justify" >
<p ><span ><span >We invite applications from qualified candidates matching the profile. Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Please ensure you attach copies of your academic and professional certificates. </span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Submit your application and CV in English, taking care to attach your latest CV.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></span></p>
</li>
</ul>
<p ><span ><span ><span >Why NRC?</span></span></span></p>
<p ><span ><span >At NRC, you'll join one of the world's leading humanitarian organisations, recognised for its commitment to principled action, innovation, and localisation.</span></span></p>
<p ><span ><span >This role offers the opportunity to:</span></span></p>
<ul >
<li class="ortl-align-justify" >
<p ><span ><span >Influence the future of humanitarian programming across North Africa.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Work alongside diverse local partners to strengthen locally led responses.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Lead strategic learning that shapes organisational decision-making beyond the pilot phase.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Collaborate with global technical experts and contribute to advancing NRC's MEAL practices worldwide.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Make a tangible difference in the lives of people affected by displacement and migration.</span></span></p>
</li>
</ul>
<p ><span ><span >If you're ready to lead with evidence, inspire learning, and help shape the future of humanitarian action, apply today. Apply now and be part of building smarter, more accountable, and locally led humanitarian responses.</span></span></p>
<p ><span ><span >The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></span></p>
<p ><a href="https://vimeo.com/736782633" ><span ><span >Watch this short video</span></span></a><span ><span > to see NRC in action.</span></span></p>
<p ><span ><span >We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></span></p>
<ul >
<li class="ortl-align-justify" >
<p ><span ><span >do demanding and professional work, often in challenging contexts</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >join a work culture that empowers every employee to share ideas and take responsibility</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >be part of a welcoming and supportive community committed to human dignity</span></span></p>
</li>
</ul>
<p ><a href="https://www.nrc.no/" ><span ><span >Learn more about NRC</span></span></a></p>
<p ><a href="https://www.nrc.no/globalassets/pdf/reports/human-mobility-hub/human-mobility-hub.pdf" ><span ><span >Learn more about the Human Mobility Hub </span></span></a></p>
<p>The GIZ Jordan Projects <strong><em>FURSATI – Empowering Women for Technical and Green Crafts Professions and in Career Development</em></strong> and <strong><em>Centres for Migration and Development (ZME)</em> </strong>are seeking to hire a “<strong>Policy Advisor</strong>” based in Jordan- for full-time base employment.</p>
<p><strong>FURSATI –</strong> <strong>“is</strong> a BMZ-funded GIZ project in Jordan’s TVET portfolio, running from <strong>05/2026 to 04/2030</strong>. The project aims to improve employment perspectives in Jordan, especially for young women, in green, technical and creative sectors. It follows a gender-transformative approach, with gender equality and women’s empowerment as its principal objective. </p>
<p>FURSATI works at system, school, community and labour-market level. It supports gender-responsive TVET reform, practice-oriented BTEC education, social norm change around women’s employment, and women’s transition into work. </p>
<p><strong>Output 1</strong> strengthens the Ministry of Education’s capacities to implement TVET reform in a gender-transformative and labour market-oriented way, including policy advice, capacity development, career orientation and private sector engagement. </p>
<p><strong>Output 2</strong> supports selected BTEC girls’ schools in improving practical and gender-responsive training in green, technical and creative fields, with a focus on work-based learning and cooperation with companies. </p>
<p><strong>Output 3</strong> addresses social norms limiting women’s participation in these sectors through evidence-based campaigns, community dialogue, Sport for Development approaches, and exchange with women’s and business associations. </p>
<p><strong>Output 4</strong> strengthens labour market-oriented qualification offers and women’s transition into employment through labour market analysis, training development, mentoring, career guidance, job fairs, internships and cooperation with relevant associations</p>
<p><strong>ZME- </strong>The global programme "Centres for Migration and Development" (ZME) is part of the Group “Flight, Migration, and Return” in the Department “Sector and Global Programmes”. On behalf of the German Federal Ministry for Economic Cooperation and Development (BMZ), the centres help to shape safe and regular migration that benefits all sides: Embedded in the structures of the cooperation countries, they advise people on regular work or training migration and at the same time support returnees from Germany and other countries to reintegrate socio-economically in their country of origin. In this way, the centres enable the partner structures to support people in all phases of the migration cycle. </p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>Profound knowledge of Jordan’s TVET system, structures, and reform processes, including the National Qualifications Framework and the strategies for its implementation.</li>
<li>In-depth expertise on gender equality matters in TVET and Secondary Education, including sound familiarity with current scientific discourse. </li>
<li>At least 7 years of working experience with TVET governance structures in Jordan </li>
<li>At least 5 years of experience working in international cooperation in capacity development of steering structures in the TVET sector. </li>
<li>Proven expertise in managing communication with political partners. </li>
<li>Profound knowledge of the BTEC system, </li>
<li>Strong communication skills, cultural empathy, high service orientation as well as resilience and flexibility.</li>
<li>Fluent in Arabic and English</li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<p><strong><em>Fursati: </em></strong>The advisor will mainly work under Output 1 (TVET / Governance), and contribute to other outputs, specifically Output 2 (BTEC System), regarding governance issues.</p>
<ul>
<li>Provision of project advisory measures for the implementation of gender strategies under the umbrella of the Jordanian TVET strategy,</li>
<li>Facilitate political dialogue on key intervention areas in close collaboration with the AV.</li>
<li>Support access and facilitate cooperation with the Accreditation and Quality Assurance Commission (AQAC) and other key players in the TVET sector.</li>
<li>Provide advisory services to MoE counterparts on Gender-related policy processes</li>
</ul>
<p><strong>Centres for Migration and Development (ZME) – Jordan </strong>The advisor will work under Output 1 (Capacity Development), and Output 4 (Advisory Procedures), regarding governance issues.</p>
<ul>
<li>Coordinate and facilitate the dialogue with the political partner (MoL) in close collaboration with the project lead.</li>
<li>Prepare regular project inputs and written contributions related to project implementation in Jordan, such as reports to partners (MoL)</li>
<li>Prepare, implement and follow-up of labour mobility steering committee meetings and project technical committee meetings with MoL</li>
<li>Maintain regular contact and dialogue with ZME project partners and relevant stakeholders to cooperate towards achieving the projects’ objectives (including public and private institutions in the fields of TVET and labour migration)</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
<p>About Maqsam: Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p><p>Your Opportunity: We are seeking a highly experienced Senior Software Engineer to act as a technical pillar within our innovative engineering team. This role is ideal for a high-impact Individual who thrives on autonomy and scale. You will be responsible for driving massive, complex projects from conceptualization and architectural design all the way to implementation, deployment, and landing. You will operate at a high level, providing technical leadership across multiple teams. By working closely with product managers, leadership, and engineers across the company, you will shape our technical strategy, tackle our most difficult scaling challenges, and continuously broaden the capabilities of our cutting-edge AI and contact center solutions.</p><p>Your Top Responsibilities:</p><ul><li>End-to-End Ownership: Drive massive, cross-functional engineering projects from raw concept to successful production deployment and monitoring.</li><li>Architectural Leadership: Lead the design and architecture of highly available, scalable, and robust systems, services, and databases that span across multiple engineering teams.</li><li>Technical Force Multiplier: Set the standard for engineering excellence. Conduct rigorous code reviews, establish best practices, and improve our development and deployment pipelines and strategies.</li><li>Complex Problem Solving: Debug, profile, and troubleshoot the most complex systemic and performance issues within a high-concurrency, real-time SaaS environment.</li><li>Cross-Team Alignment: Act as a technical anchor, collaborating with various squads to ensure architectural consistency, and the strategic reduction of technical debt.</li><li>Mentorship: Elevate the entire engineering team by mentoring mid-level and junior engineers, guiding their technical growth, and helping ramp up new joiners.</li></ul><p>What We Expect from You:</p><ul><li>5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.</li><li>Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.</li><li>Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.</li><li>Database Mastery: Extensive experience with relational databases (e.g., PostgreSQL), including schema design, query optimization, and handling data at scale.</li><li>Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.</li><li>Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.</li></ul><p>Additional Information (Added Advantages):</p><ul><li>Leadership & Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .</li><li>Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.) or real-time communication platforms is a strong plus.</li><li>Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.js (or comparable frontend frameworks), and PostgreSQL is preferred.</li><li>AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.</li><li>Education: A degree in Computer Science, Engineering, or a related field is preferred.</li></ul><p>What We Provide:</p><ul><li>Join a world-class team at Maqsam, where your growth is our priority. Here s what you can expect:</li><li>High-Impact Work: The autonomy to drive massive projects that directly impact our core business and thousands of users.</li><li>A Collaborative and Friendly Environment: Work with talented, seasoned professionals who are passionate about what they do.</li><li>Personal and Professional Growth: Opportunities to learn, lead, and cement yourself as a world-class engineering leader.</li><li>Fair Compensation: We deeply value your contribution and expertise.</li><li>Transparency: A culture that thrives on open communication and flat technical discussions.</li><li>Benefits: First-class health insurance, and more.</li><li>Part of Something Big: Be proud of being part of the most exciting AI-powered SaaS business in the MENA region.</li></ul><p>Ready to lead at Maqsam? Apply now! #LI-DNI</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.</li><li>Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.</li><li>Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.</li><li>Database Mastery: Extensive experience with relational databases (e.g., PostgreSQL), including schema design, query optimization, and handling data at scale.</li><li>Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.</li><li>Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.</li></ul><p>Additional Information (Added Advantages):</p><ul><li>Leadership & Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .</li><li>Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.) or real-time communication platforms is a strong plus.</li><li>Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.js (or comparable frontend frameworks), and PostgreSQL is preferred.</li><li>AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.</li><li>Education: A degree in Computer Science, Engineering, or a related field is preferred.</li></ul>