Programming in Jordan
3278 Jobs Found
USO
Jordan - Amman
<p>Principal Duties and Responsibilities (*Essential Duties)</p><p><br></p><p>Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.*</p><p>Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.*</p><p>Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.*</p><p>Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.*</p><p>As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.*</p><p>Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.*</p><p>Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.*</p><p>Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.*</p><p>With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.*</p><p>Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.*</p><p>Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.*</p><p>Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports – e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.*</p><p>May be required to operate a USO or personal motor vehicle.</p><p>Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders.</p><p>Job Specifications</p><p><br></p><p>High School Diploma or equivalent.</p><p>2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.</p><p>Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.</p><p>Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.</p><p>Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.</p><p>Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.</p><p>Ability to achieve desired results while working collaboratively in a team environment.</p><p>Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.</p><p>Willingness and ability to work non-standard hours as needed.</p><p>General knowledge of military community preferred.</p><p>Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.</p><p>Ability to obtain and maintain a valid United States passport and valid foreign driver’s license* (in applicable locations/regions)</p><p>Must be a strong advocate of the USO’s mission.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety, and security throughout service. Promote and sell spa/salon services including retail offerings related to the spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs</p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety, and security throughout service. Promote and sell spa/salon services including retail offerings related to the spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety, and security throughout service. Promote and sell spa/salon services including retail offerings related to the spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service</p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety, and security throughout service. Promote and sell spa/salon services including retail offerings related to the spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day.</p>
<p>Handle inappropriate guest behavior by following Marriott International standard operating procedures for inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety, and security throughout service. Promote and sell spa/salon services including retail offerings related to the spa.</p>
<p>Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
Human Resources M.E
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b><span>About the
Role:</span></b><span><br> We are seeking a highly experienced and strategic Logistics & Forwarding
Manager to lead our forwarding operations. This role is pivotal in driving
efficiency, profitability, and growth. The ideal candidate will possess deep
expertise in multi-modal transportation and a robust network within the
Jordanian market and the wider international logistics community.</span></p><br><p><span>You will not
only oversee the operational execution of shipments but will also play a
critical commercial role</span><span>partnering closely with the sales department to secure
business and leveraging your negotiation skills to secure the best transporter
deals and competitive rates from providers.</span><br></p><br><span></span><br><br><p><b><span>Key
Responsibilities:</span></b><br></p><br><p><b><span>Pricing &
Procurement by ensuring:</span></b><br></p><br><ul><li><span>All sales requests are attended to, and freight rates are obtained and negotiated from the most suitable agents, shipping lines, and carriers are contacted for competitive rates.</span><br></li><li><span>The best logistics and transport providers are secured to optimize cost at the needed service levels.</span><br></li><li><span>The profitability of offers and that the pricing aligns with market trends and company financial goals.</span><br></li></ul><p><b><span>Operational
Excellence (Multi-Modal)</span></b><br></p><br><ul><li><span>Oversee end-to-end forwarding operations across Land (In-land & Out-land), Airfreight (Import & Export), and Ocean Freight (Import & Export).</span><br></li><li><span>Manage the entire shipping lifecycle including booking, documentation, and cargo tracking to ensure adherence to timelines.</span><br></li><li><span>Develop and implement operational policies to enhance efficiency, quality, and service delivery.</span><br></li></ul><p><b><span>Relationship
Management (Internal & External)</span></b><br></p><br><ul><li><b><span>Internal:</span></b><span> Collaborate closely with the Sales department to support business development. </span><br></li><li><b><span>External:</span></b><span> Leverage and expand strong relationships with international networks, international/local agents, and shipping lines in Jordan.</span><br></li><li><span>Maintain excellent rapport with clients, ensuring swift resolution of requests, complaints, and problems.</span><br></li></ul><p><b><span>Compliance,
Documentation, & Financial Control</span></b><br></p><br><ul><li><span>Ensure strict compliance with international and local shipping regulations, including customs requirements and trade agreements.</span><br></li><li><span>Oversee the preparation and verification of essential shipping documents (Bills of Lading, Commercial Invoices, Certificates of Origin).</span><br></li><li><span>Manage the departmental budget, monitor operational costs, and identify cost-reduction opportunities.</span><br></li><li><span>Prepare and analyze performance reports (revenue, costs, efficiency metrics) and manage risk mitigation strategies, including insurance and claims handling.</span><br></li></ul><span></span><br><br><br><span>Requirements</span><p><b><span>Qualifications
& Experience:</span></b><br></p><br><ul><li><b><span>Experience:</span></b><span> Minimum of 10-12 years of progressive experience in freight forwarding, specifically managing Land, Air, and Ocean operations (Import & Export).</span><br></li><li><b><span>Industry Knowledge:</span></b><span> Strong knowledge of the local Jordanian logistics market, including key shipping lines, customs regulations, and local agents.</span><br></li><li><b><span>Network:</span></b><span> Established relationships with international networks and local service providers is essential.</span><br></li><li><b><span>Leadership:</span></b><span> Proven experience leading and developing a team.</span><br></li><li><b><span>Negotiation:</span></b><span> Strong commercial acumen with a proven track record of negotiating the best rates and terms with transporters, carriers, and agents.</span><br></li><li><b><span>Commercial Mindset:</span></b><span> Ability to work cross-functionally with Sales and Marketing to support revenue growth.</span><br></li></ul><p><b><span>Key
Competencies:</span></b><br></p><br><ul><li><span>Strategic Planning & Analytical Thinking.</span><br></li><li><span>Strong Communication & Interpersonal Skills.</span><br></li><li><span>Problem-Solving & Crisis Management.</span><br></li><li><span>Financial & Budgetary Management.</span><br></li><li><span>Customer-Centric Approach.</span><br></li><li><span>Excellent Follow-up Skills.</span><br></li></ul><br><span>Benefits</span><p><b><span>What We
Offer:</span></b><br></p><br><ul><li><span>Competitive salary package.</span><br></li><li><span>Leadership opportunity in a dynamic environment.</span><br></li></ul><ul><li><span><span><span>The chance to manage a diverse and complex
supply chain network</span></span><br></span></li></ul><br> </div>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking an Associate Director – Finance / Financial Controller for a senior leadership role responsible for overseeing US Finance Department operations remotely while based in Amman, Jordan. The role ensures the integrity of financial reporting, strong internal controls, regulatory compliance, and effective financial operations for the company's US business.</p>
<p>This position plays a critical role in partnering with US-based stakeholders, leading a team of 9 finance professionals, and supporting the company's strategic, operational, and compliance objectives in line with public company and pharmaceutical industry standards.</p>
<h4>Responsibilities:</h4>
<p><strong>1. Financial control & reporting</strong><br>
Oversee end-to-end financial reporting for US operations, ensuring accuracy, completeness, and timeliness in accordance with IFRS, and internal company policies.<br>
Manage monthly, quarterly, and annual close processes for US entities.<br>
Review and approve balance sheet reconciliations, journal entries, and financial analyses.<br>
Ensure compliance within internal controls and audit standards.</p>
<p><strong>2. Leadership & people management</strong><br>
Lead, develop, and manage a team of 9 finance professionals covering accounting, reporting, and control functions.<br>
Set clear objectives, performance expectations, and development plans for team members.<br>
Foster a high-performance culture with strong accountability, collaboration, and continuous improvement.<br>
Ensure effective workload distribution and succession planning within the team.</p>
<p><strong>3. US operations & business partnership</strong><br>
Serve as a primary finance partner to US-based business leaders and finance stakeholders.<br>
Provide insightful financial analysis, commentary, and recommendations to support decision-making.<br>
Monitor and analyze key financial metrics, variances, and trends impacting US operations.</p>
<p><strong>4. Compliance, controls & governance</strong><br>
Ensure strong financial governance and adherence to the company's internal control framework.<br>
Maintain compliance with pharmaceutical industry regulations affecting financial reporting.<br>
Implement and enhance process controls to mitigate financial and operational risks.<br>
Support continuous improvement initiatives, including process automation and standardization.</p>
<p><strong>5. Systems & process improvement</strong><br>
Oversee finance-related systems and reporting tools used for US operations.<br>
Drive efficiencies in close, reporting, and reconciliation processes.<br>
Lead or support finance transformation initiatives, shared services optimization, and system upgrades.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in Accounting, Finance, or related field (required)<br>
Master’s degree, CPA, CMA, ACCA, or equivalent professional qualification is strongly preferred<br>
Minimum 12–15 years of progressive finance and accounting experience<br>
Proven experience in a controller, senior finance manager, or associate director role<br>
Experience within pharmaceuticals, life sciences, or manufacturing is highly preferred<br>
Demonstrated experience managing and leading big teams</p>
<h4>Skills:</h4>
<ul>
<li>Expert knowledge of financial reporting, internal controls, and regulatory compliance</li>
<li>Strong leadership, people management, and stakeholder engagement skills</li>
<li>Excellent analytical, problem-solving, and decision-making capabilities</li>
<li>Ability to manage complex, multinational finance operations remotely</li>
<li>Strong communication skills with the ability to engage in senior leadership</li>
<li>High level of integrity, attention to detail, and ownership mindset</li>
<li>Proficiency in ERP systems (SAP) and advanced Excel</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking an Associate Director – Finance / Financial Controller for a senior leadership role responsible for overseeing US Finance Department operations remotely while based in Amman, Jordan. The role ensures the integrity of financial reporting, strong internal controls, regulatory compliance, and effective financial operations for the company's US business.</p>
<p>This position plays a critical role in partnering with US-based stakeholders, leading a team of 9 finance professionals, and supporting the company's strategic, operational, and compliance objectives in line with public company and pharmaceutical industry standards.</p>
<h4>Responsibilities:</h4>
<p><strong>1. Financial control & reporting</strong><br>
Oversee end-to-end financial reporting for US operations, ensuring accuracy, completeness, and timeliness in accordance with IFRS, and internal company policies.<br>
Manage monthly, quarterly, and annual close processes for US entities.<br>
Review and approve balance sheet reconciliations, journal entries, and financial analyses.<br>
Ensure compliance within internal controls and audit standards.</p>
<p><strong>2. Leadership & people management</strong><br>
Lead, develop, and manage a team of 9 finance professionals covering accounting, reporting, and control functions.<br>
Set clear objectives, performance expectations, and development plans for team members.<br>
Foster a high-performance culture with strong accountability, collaboration, and continuous improvement.<br>
Ensure effective workload distribution and succession planning within the team.</p>
<p><strong>3. US operations & business partnership</strong><br>
Serve as a primary finance partner to US-based business leaders and finance stakeholders.<br>
Provide insightful financial analysis, commentary, and recommendations to support decision-making.<br>
Monitor and analyze key financial metrics, variances, and trends impacting US operations.</p>
<p><strong>4. Compliance, controls & governance</strong><br>
Ensure strong financial governance and adherence to the company's internal control framework.<br>
Maintain compliance with pharmaceutical industry regulations affecting financial reporting.<br>
Implement and enhance process controls to mitigate financial and operational risks.<br>
Support continuous improvement initiatives, including process automation and standardization.</p>
<p><strong>5. Systems & process improvement</strong><br>
Oversee finance-related systems and reporting tools used for US operations.<br>
Drive efficiencies in close, reporting, and reconciliation processes.<br>
Lead or support finance transformation initiatives, shared services optimization, and system upgrades.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in Accounting, Finance, or related field (required)<br>
Master’s degree, CPA, CMA, ACCA, or equivalent professional qualification is strongly preferred<br>
Minimum 12–15 years of progressive finance and accounting experience<br>
Proven experience in a controller, senior finance manager, or associate director role<br>
Experience within pharmaceuticals, life sciences, or manufacturing is highly preferred<br>
Demonstrated experience managing and leading big teams</p>
<h4>Skills:</h4>
<ul>
<li>Expert knowledge of financial reporting, internal controls, and regulatory compliance</li>
<li>Strong leadership, people management, and stakeholder engagement skills</li>
<li>Excellent analytical, problem-solving, and decision-making capabilities</li>
<li>Ability to manage complex, multinational finance operations remotely</li>
<li>Strong communication skills with the ability to engage in senior leadership</li>
<li>High level of integrity, attention to detail, and ownership mindset</li>
<li>Proficiency in ERP systems (SAP) and advanced Excel</li>
</ul></p><p></p>
International Medical Corps (IMC), Jordan
Jordan - Amman
<h4 > </h4>
<div class="ltr description_div" >
<h4 ><strong >Job Title: Anesthetist FSR # 817 Consultancy </strong></h4>
<div class="ltr description_div" >
<p ><strong >Location: Azraq Camp</strong></p>
<p ><strong >JOB SUMMARY:</strong></p>
<p >Health care provider </p>
<p ><strong >MAIN TASKS AND RESPONSABILITIES</strong></p>
<ul >
<li >Monitor patient before, during, and after anesthesia and counteract adverse reactions or complications.</li>
<li >Monitor patient conditions during treatments, procedures, or activities.</li>
<li >Record type and amount of anesthesia and patient condition throughout procedure.</li>
<li >Record patient medical histories.</li>
<li >Provide and maintain life support and airway management and help prepare patients for emergency surgery.</li>
<li >Implement advanced life support techniques.</li>
<li >Prepare patients physically for medical procedures.</li>
<li >Administer anesthetic or sedation during medical procedures, using local, intravenous, spinal, or caudal methods.</li>
<li >Administer anesthetics or sedatives to control pain.</li>
<li >Examine patient, obtain medical history, and use diagnostic tests to determine risk during surgical, obstetrical, and other medical procedures.</li>
<li >Examine patients to assess general physical condition.</li>
<li >Position patient on operating table to maximize patient comfort and surgical accessibility.</li>
<li >Position patients for treatment or examination.</li>
<li >Coordinate administration of anesthetics with surgeons during operation</li>
<li >Collaborate with healthcare professionals to plan or provide treatment.</li>
<li >Decide when patients have recovered or stabilized enough to be sent to another room or ward or to be sent home following outpatient surgery.</li>
<li >Monitor patient progress or responses to treatments.</li>
<li >Confer with other medical professionals to determine type and method of anesthetic or sedation to render patient insensible to pain.</li>
<li >Collaborate with healthcare professionals to plan or provide treatment.</li>
<li >Order laboratory tests, x-rays, and other diagnostic procedures.</li>
<li >Order medical diagnostic or clinical tests.</li>
<li >Provide medical care and consultation in many settings, prescribing medication and treatment and referring patients for surgery.</li>
<li >Refer patients to other healthcare practitioners or health resources.</li>
<li >Prescribe treatments or therapies.</li>
<li >Prescribe medications.</li>
<li >Manage anesthesiologic services, coordinating them with other medical activities and formulating plans and procedures.</li>
<li >Collaborate with healthcare professionals to plan or provide treatment.</li>
<li >Coordinate and direct work of nurses, medical technicians, and other health care providers.</li>
<li >Supervise patient care personnel.</li>
<li >Schedule and maintain use of surgical suite, including operating, wash-up, waiting rooms, and anesthetic and sterilizing equipment.</li>
<li >Schedule medical facility use.</li>
</ul>
<p ><strong >MINIMUM REQUIREMENTS</strong></p>
<ul >
<li >Jordanian medical board of Anesthesia or equivalent</li>
<li >JMOH license of Anesthesia</li>
<li >At least 1 year of clinical experience after board</li>
</ul>
<p ><strong >Ethical Conduct at International Medical Corps </strong></p>
<p >As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships. </p>
<p >International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve. </p>
<p >As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps. </p>
<p ><strong >Equal Opportunities </strong></p>
<p >International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. </p>
<p ><strong >Misconduct Disclosure Scheme </strong></p>
<p >All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms understanding of these recruitment procedures.</p>
<p ><span >This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed upon.</span></p>
<p ><span >“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request; any false information provided will cause cancelation of the application, and the applicant will be subject to legal action.”</span></p>
<p ><strong ><span >Our screening process will be on a rolling basis; once a candidate is selected, the announcement will be closed.</span></strong></p>
<p ><span >International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: <u ><a href="http://www.internationalmedicalcorps.ethicspoint.com/" title="http://www.InternationalMedicalCorps.ethicspoint.com"><span >www.InternationalMedicalCorps.ethicspoint.com</span></a></u>. Please do not submit your CV or application to this website; it will not be considered for review.</span></p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are seeking an experienced Incident Response Lead to manage and coordinate cybersecurity incident response activities.<br> The ideal candidate will have hands-on experience in Digital Forensics and Incident Response (DFIR) , investigating security incidents, conducting root cause analysis, and leading containment, eradication, and recovery efforts in enterprise environments.<br> Key Responsibilities Lead the investigation and response to cybersecurity incidents.<br> Perform incident triage, analysis, containment, eradication, and recovery.<br> Conduct digital forensic investigations and root cause analysis.<br> Coordinate with SOC, Security Engineering, IT, and business teams during security incidents.<br> Develop and maintain incident response playbooks and procedures.<br> Analyze malware, phishing attacks, ransomware, and other cyber threats.<br> Prepare incident reports and provide recommendations to prevent future incidents.<br> Support threat hunting and continuous improvement of incident response capabilities.<br> Ensure compliance with organizational security policies and industry best practices.<br> 5–7 years of experience in Cybersecurity.<br> Hands-on experience in Incident Response and Digital Forensics (DFIR) .<br> Experience investigating security incidents in an enterprise environment.<br> Knowledge of malware analysis, ransomware, phishing, and threat detection.<br> Experience with SIEM, EDR, and security monitoring tools.<br> Strong understanding of Windows, Linux, networking, and security fundamentals.<br> Excellent analytical, troubleshooting, and communication skills.<br> Nice to Have Certifications such as GCFA, GCIH, GCFE, CHFI, CEH, CySA+, or Security+ .<br> Experience with cloud security incident response (Azure, AWS, or GCP).<br> Scripting experience (PowerShell or Python).<br></span> </div>
Jordan - Amman
<p>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration through conceptualization to realization of planning, design or project delivery in the built and natural environments. For over 60 years we've led with vision, contributing to many of the world's most ambitious projects, iconic places, remarkable experiences and prosperous communities. As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2025 WA100 Survey. We invite you to join us. Why? When you join KEO, you'll discover more than just a job you'll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</p><p>Responsibilities</p><p>Our newest opportunity is for a Project Engineer - Waste Management to join our award-winning Sustainability and Environment Division based in Amman, Jordan . The role operates on a hybrid basis, combining office attendance with the flexibility to work from home, working closely with the Waste Infrastructure Lead and wider global team, you will support the delivery of waste infrastructure and consultancy projects across the Middle East, Europe and the UK . The role will provide exposure to the full project lifecycle, from feasibility and concept development through procurement, design review, construction and commissioning, while also supporting project coordination, proposals and business development activities. This is an opportunity to contribute to major infrastructure developments involving waste treatment, recycling, resource recovery and energy-from-waste facilities .</p><p>We envisage success in this role to include:</p><p>Technical Delivery</p><ul><li>Supporting the delivery of waste infrastructure and consultancy projects across feasibility, design, procurement, construction, commissioning and operational phases.</li><li>Undertaking technical assessments of thermal, mechanical, biological and chemical waste treatment technologies.</li><li>Preparing technical reports, feasibility studies, due diligence assessments, options appraisals and business cases.</li><li>Assisting with Basis of Design, process descriptions, mass balances, technical specifications and performance requirements.</li><li>Reviewing contractor and technology supplier submissions and providing technical recommendations.</li><li>Supporting waste characterisation, facility assessments, operational reviews and technology evaluations.</li><li>Assisting with procurement documentation, Employer's Requirements, technical schedules and tender evaluation criteria, including attending and witnessing FATs and SATs as required.</li></ul><p>Project Delivery & Coordination</p><ul><li>Supporting Project Managers in delivering projects to programme, budget and quality requirements.</li><li>Coordinating multidisciplinary inputs from internal teams, external specialists, contractors and subcontractors.</li><li>Tracking project actions, risks, deliverables, programme and change management activities.</li><li>Supporting construction management, contractor coordination, issue resolution and commissioning activities.</li><li>Participating in client meetings, workshops and stakeholder engagement, and providing project progress updates.</li></ul><p>Proposal & Business Development</p><ul><li>Supporting technical and commercial proposals, including methodologies, work plans, programmes and resource schedules.</li><li>Preparing project references, case studies and capability statements.</li><li>Contributing to market research, opportunity identification, client presentations and business development activities across the Middle East.</li></ul><p>Technical Excellence</p><ul><li>Maintaining awareness of waste treatment technologies, circular economy initiatives and regulatory requirements.</li><li>Contributing to technical standards, templates and best practices while supporting knowledge sharing across KEO's international teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A degree in Mechanical, Chemical, Process, Environmental Engineering or a related discipline.</li><li>2-5 years of relevant experience in waste management is preferred; experience in environmental infrastructure, utilities or industrial sectors will also be considered.</li><li>Experience in preparing technical reports and engineering studies, with exposure to installation, construction and commissioning activities.</li><li>Understanding of waste treatment and resource recovery technologies, with exposure to feasibility studies, due diligence or infrastructure projects.</li><li>Strong analytical, technical writing and communication skills, with the ability to explain complex technical concepts clearly.</li><li>A proactive and self-motivated approach, with the ability to work independently, manage multiple priorities and adapt to changing project requirements.</li><li>Proficiency in Microsoft Office and relevant engineering calculation or modelling tools.</li><li>Good English communication skills; Arabic language skills would be advantageous.</li><li>Willingness to travel to client offices and project sites as required.</li><li>A valid driving licence would be advantageous.</li><li>Knowledge of Large Language Models (LLMs) and their responsible application to improve work processes while maintaining appropriate technical judgement.</li><li>Experience working within multidisciplinary engineering or consultancy environments and exposure to international projects.</li></ul>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Check quality and quantity of all stock and supplies. Requisition all supplies. Perform bottle-for-bottle liquor restock. Communicate last call at designated closing time. Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles.</p>
<p>Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Obtain change required for expected business level, and keep bank secure at all times. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Anticipate and communicate replenishment needs promptly. Ensure staff is working together as a team.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and</p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Check quality and quantity of all stock and supplies. Requisition all supplies. Perform bottle-for-bottle liquor restock. Communicate last call at designated closing time. Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles.</p>
<p>Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Obtain change required for expected business level, and keep bank secure at all times. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Anticipate and communicate replenishment needs promptly. Ensure staff is working together as a team.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and</p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The penetration tester is responsible for conducting authorized security assessments across enterprise, government, and critical infrastructure environments to identify, validate, and report security vulnerabilities. As part of ZainTECH's cybersecurity practice, the role supports the delivery of penetration testing engagements across infrastructure, web, wireless, and applications.</p>
<p>The penetration tester performs hands-on offensive security testing, validates exploitability of identified vulnerabilities, and delivers clear, actionable remediation guidance to customers. The role works closely with cybersecurity consultants, advisory teams, and customer stakeholders to help strengthen security posture and reduce organizational risk across the MENA region.</p>
<h4>Responsibilities</h4>
<p><strong>Penetration testing & security assessments</strong></p>
<ul>
<li>Conduct penetration testing engagements across: external and internal networks, web applications, APIs and web services, wireless environments, infrastructure and supporting systems</li>
<li>Execute testing activities in accordance with approved methodologies, industry standards, and customer-defined rules of engagement</li>
<li>Identify, validate, and safely demonstrate security vulnerabilities and attack paths</li>
<li>Assess exploitability, business impact, and risk exposure associated with identified findings</li>
<li>Perform security validation and retesting activities following remediation efforts</li>
</ul>
<p><strong>Vulnerability analysis & reporting</strong></p>
<ul>
<li>Analyze identified vulnerabilities and security weaknesses to determine potential business impact</li>
<li>Develop detailed technical findings and remediation recommendations</li>
<li>Produce high-quality penetration testing reports that clearly communicate: vulnerability details, risk ratings, attack scenarios, business impact, remediation guidance</li>
<li>Ensure findings are reproducible, technically accurate, and aligned with industry best practices</li>
</ul>
<p><strong>Testing governance & compliance</strong></p>
<ul>
<li>Conduct all testing activities within approved scope and rules of engagement</li>
<li>Ensure customer systems, data, and environments are protected throughout testing activities</li>
<li>Maintain strict confidentiality of customer information and testing results</li>
<li>Adhere to applicable regulatory, contractual, and legal requirements governing penetration testing engagements</li>
<li>Support compliance with NCSC Jordan licensing requirements and operational standards</li>
</ul>
<p><strong>Technical research & continuous improvement</strong></p>
<ul>
<li>Stay current on emerging threats, attack techniques, vulnerability trends, security research, offensive security tools and methodologies</li>
<li>Contribute to the enhancement of penetration testing methodologies, tools, and processes</li>
<li>Participate in internal knowledge-sharing initiatives and technical training programs</li>
<li>Support continuous improvement activities within the cybersecurity advisory services practice</li>
</ul>
<p><strong>Cross-functional collaboration</strong></p>
<ul>
<li>Collaborate with penetration testing team leaders, cybersecurity consultants, security architects, managed security services teams</li>
<li>Support remediation discussions and knowledge transfer activities where required</li>
<li>Contribute technical expertise during customer engagements and security assessments</li>
</ul>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree or intermediate diploma from a recognized university or academic institution</li>
<li>Minimum 3 years of practical cybersecurity experience</li>
<li>Demonstrated participation in at least two completed penetration testing projects</li>
<li>Possession of at least one valid NCSC-approved penetration testing certification, including: Certified Ethical Hacker (CEH), CREST Registered Penetration Tester (CRT), Offensive Security Wireless Professional (OSWP), Offensive Security Certified Professional (OSCP), CompTIA PenTest+, or another NCSC-approved equivalent certification</li>
<li>Hands-on offensive skills across network, web, and application testing, with command of common tooling (Burp Suite, Nmap, Metasploit) and scripting</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Our finance practice</h4>
<p>Our finance practice sits within our wider consulting team and is growing significantly due to client organisations need to address infrastructure weaknesses and adapt to the changing market environment. Consequently, we are seeing our clients undertaking a wide range of projects.</p>
<p>As a finance assistant manager, you will work with our managers and senior managers to deliver exceptional service for our MENA clients. As you deliver exceptional client service, you’ll have the opportunity to address some of the biggest issues facing MENA organisations today – supported by structured learning and development.</p>
<p>With a network stretching across the world, the projects you work on will cross borders and sectors, providing unrivalled experience. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.</p>
<h4>Your key responsibilities</h4>
<p>As a senior consultant / assistant manager you will work with leading organizations in MENA to assist them manage their finance functions to drive efficiency and provide better financial insight. This is about changing the role of finance from transactional processing to supporting the business make better decisions.</p>
<h4>Skills and attributes for success</h4>
<ul>
<li>Support the development and implementation of financial analysis and reporting methodologies.</li>
<li>Perform in-depth financial analysis to support decision-making for client senior management.</li>
<li>Experience in public financial management covering budget preparation and execution, revenue assurance and cost optimization areas.</li>
<li>Work with cross-functional teams to gather insights for financial analysis and recommendations.</li>
<li>Support the client in the annual budgeting process and provide ongoing budget analysis.</li>
<li>Knowledge in process optimization across Procure-To-Pay (PTP), Order-To-Cash (OTC), and Record-To-Report (RTR).</li>
<li>Ability to assess and incorporate AI and advanced analytics solutions into finance transformation initiatives, particularly to enhance cost management, process optimization, and decision-making capabilities.</li>
<li>Good understanding in digital finance and ERP implementation methodologies through proven experience of SAP or Oracle implementation projects, including BRDs, designing processes as per the ERP standard process, understanding key modules and standard functionalities.</li>
<li>Solid experience in preparing and designing dashboards using tools like Power BI or Tableau to visualize key metrics and support clients in generating and designing financial reports and dashboards.</li>
<li>Prepare, deliver and present high-quality PowerPoint presentations to communicate financial insights and recommendations to client senior management.</li>
<li>Willingness to travel across MENA on a regular basis for client services.</li>
</ul>
<h4>To qualify for the role, you must have</h4>
<ul>
<li>Approximately 3 to 4 years of recent relevant finance transformation and financial planning work experience in a leading business consulting organization or accounting organization.</li>
<li>Hands-on experience on major finance transformation and financial planning.</li>
<li>Knowledge of financial planning process, transactions and tools.</li>
<li>Skills in delivering high-quality PowerPoint presentations.</li>
<li>High level of drive, commitment to achieving solutions and ability to work under pressure.</li>
</ul>
<h4>Ideally, you’ll also have</h4>
<ul>
<li>A bachelor’s degree in finance or accounting.</li>
<li>Accounting/Finance qualifications/certifications (ACA, ACMA, ACCA, CPA, CFA etc.).</li>
<li>Willingness to travel extensively across the region.</li>
</ul>
<h4>What we look for</h4>
<p>You’ll be a trusted business consultant to our clients with a strong finance background. You will have strong understanding of finance transformation across finance function.</p>
<h4>What we offer</h4>
<p>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:</p>
<ul>
<li><strong>Continuous learning:</strong> You’ll develop the mindset and skills to navigate whatever comes next.</li>
<li><strong>Success as defined by you:</strong> We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li>
<li><strong>Transformative leadership:</strong> We’ll give you the insights, coaching and confidence to be the leader the world needs.</li>
<li><strong>Diverse and inclusive culture:</strong> You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li>
</ul>
<p>The exceptional EY experience. It’s yours to build.</p>
<p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</p>
<p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate.</p>
<p>Working across assurance, consulting, law, strategy & transactions, and tax, EY teams ask better questions to find new answers for the complex issues facing our world today.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>Our finance practice</h4>
<p>Our finance practice sits within our wider consulting team and is growing significantly due to client organisations need to address infrastructure weaknesses and adapt to the changing market environment. Consequently, we are seeing our clients undertaking a wide range of projects.</p>
<p>As a finance assistant manager, you will work with our managers and senior managers to deliver exceptional service for our MENA clients. As you deliver exceptional client service, you’ll have the opportunity to address some of the biggest issues facing MENA organisations today – supported by structured learning and development.</p>
<p>With a network stretching across the world, the projects you work on will cross borders and sectors, providing unrivalled experience. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.</p>
<h4>Your key responsibilities</h4>
<p>As a senior consultant / assistant manager you will work with leading organizations in MENA to assist them manage their finance functions to drive efficiency and provide better financial insight. This is about changing the role of finance from transactional processing to supporting the business make better decisions.</p>
<h4>Skills and attributes for success</h4>
<ul>
<li>Support the development and implementation of financial analysis and reporting methodologies.</li>
<li>Perform in-depth financial analysis to support decision-making for client senior management.</li>
<li>Experience in public financial management covering budget preparation and execution, revenue assurance and cost optimization areas.</li>
<li>Work with cross-functional teams to gather insights for financial analysis and recommendations.</li>
<li>Support the client in the annual budgeting process and provide ongoing budget analysis.</li>
<li>Knowledge in process optimization across Procure-To-Pay (PTP), Order-To-Cash (OTC), and Record-To-Report (RTR).</li>
<li>Ability to assess and incorporate AI and advanced analytics solutions into finance transformation initiatives, particularly to enhance cost management, process optimization, and decision-making capabilities.</li>
<li>Good understanding in digital finance and ERP implementation methodologies through proven experience of SAP or Oracle implementation projects, including BRDs, designing processes as per the ERP standard process, understanding key modules and standard functionalities.</li>
<li>Solid experience in preparing and designing dashboards using tools like Power BI or Tableau to visualize key metrics and support clients in generating and designing financial reports and dashboards.</li>
<li>Prepare, deliver and present high-quality PowerPoint presentations to communicate financial insights and recommendations to client senior management.</li>
<li>Willingness to travel across MENA on a regular basis for client services.</li>
</ul>
<h4>To qualify for the role, you must have</h4>
<ul>
<li>Approximately 3 to 4 years of recent relevant finance transformation and financial planning work experience in a leading business consulting organization or accounting organization.</li>
<li>Hands-on experience on major finance transformation and financial planning.</li>
<li>Knowledge of financial planning process, transactions and tools.</li>
<li>Skills in delivering high-quality PowerPoint presentations.</li>
<li>High level of drive, commitment to achieving solutions and ability to work under pressure.</li>
</ul>
<h4>Ideally, you’ll also have</h4>
<ul>
<li>A bachelor’s degree in finance or accounting.</li>
<li>Accounting/Finance qualifications/certifications (ACA, ACMA, ACCA, CPA, CFA etc.).</li>
<li>Willingness to travel extensively across the region.</li>
</ul>
<h4>What we look for</h4>
<p>You’ll be a trusted business consultant to our clients with a strong finance background. You will have strong understanding of finance transformation across finance function.</p>
<h4>What we offer</h4>
<p>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:</p>
<ul>
<li><strong>Continuous learning:</strong> You’ll develop the mindset and skills to navigate whatever comes next.</li>
<li><strong>Success as defined by you:</strong> We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li>
<li><strong>Transformative leadership:</strong> We’ll give you the insights, coaching and confidence to be the leader the world needs.</li>
<li><strong>Diverse and inclusive culture:</strong> You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li>
</ul>
<p>The exceptional EY experience. It’s yours to build.</p>
<p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</p>
<p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate.</p>
<p>Working across assurance, consulting, law, strategy & transactions, and tax, EY teams ask better questions to find new answers for the complex issues facing our world today.</p></p><p></p>
eon Dental
Jordan - Amman
<p>Provide first-level support for software issues via phone, email, chat, or ticketing system. Accurately Log, categorize, and prioritize incoming tickets according to defined SOPs. Perform initial troubleshooting and resolve common software-related issues Communicate clearly, professionally, and empathetically with end-users to ensure a positive support experience. Follow up with users to confirm resolution and ensure overall satisfaction. Escalate unresolved or complex issues to L2 or relevant technical teams. Document solutions and contribute to the internal Knowledge Base to support continuous improvement and knowledge sharing. Create, update, and close support tickets with comprehensive and accurate summaries and resolution notes. Support post-resolution testing and validation activities where applicable. Stay informed about product updates, features, and changes to provide accurate and current support. Participate actively in team meetings, training sessions, and process improvement initiatives. Share feedback and insights to enhance support processes, tools, and documentation. Adhere to the quality standards and safety procedures as per the company guidelines and local regulations. Take appropriate actions in relation to any hazards and work related issues, and escalate as needed, in order to ensure prompt and effective resolution. Perform other job-related tasks as assigned by the line manager, in order to ensure the fulfillment of organizational objectives.</p><p><strong>Desired Candidate Profile</strong></p><p>0 2 years of experience in a technical support or customer service role. Basic understanding of web and desktop applications. Excellent communication skills in English and Arabic. Ability to follow processes and work with ticketing systems. Shift-based coverage (including weekends or evenings, as required) Flexibility to adapt to a growing support environment</p>
Jordan River Foundation
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Provides excellent customer service by making prompt and courteous deliveries of customer orders. Makes pick-ups as necessary. Performs general warehouse duties and customer assistance as needed. Performs all job responsibilities in a safe, timely and efficient manner.</p><p><br></p><p>Core Responsibilities:</p><ul><li>Delivers a variety of our products to different addresses to meet customers’ requests.</li><li>Loads unloads, prepares, inspects and operates delivery vehicle to ensure it’s prepared for driving.</li><li>Collects cash from customers and receives signatures with necessary verification of ID from credit card accounts to provide them to the management and avoid any accountability for mistakes.</li><li>Informs customers on new products and services to ensure their satisfaction.</li><li>Documents and keep record of information on pick-ups and deliveries, automobile mileage, fuel costs and any problems encountered to provide it to the management and avoid any accountability for mistakes.</li><li>Asks for feedback on provided services and resolves clients’ complaints to ensure customer satisfaction.</li><li>Assists in the performance of year-end physical inventories for the warehouse to ensure proper inventory process.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><p><b>Qualifications</b>:</p><ul><li>A minimum of a High School diploma, or equivalent, is highly desirable.</li><li>Good English and Arabic language skills (written and spoken) Years of Experience,</li><li> 3-5 years of experience as a Distributor Driver within Amman area. </li><li>Must have a valid driving license and an excellent driving record. </li><li> Experience in driving a small commercial cargo van. </li><li> Ability to interact effectively, professionally, and courteously with customers and staff. </li><li> Must possess an accurate and informed understanding to our target zones.</li></ul><p><br></p><p><br></p></div>
Labiba for Artificial Intelligence LLC
Jordan - Amman
<p>Position Overview: The AI Strategy Advisor is responsible for building and maintaining strong client relationships, ensuring clients achieve their goals using our platform, and driving client satisfaction and retention. The CSM will act as the primary point of contact for clients, providing strategic guidance, tracking performance, and identifying opportunities for growth and improvement.</p><p>Key Responsibilities:</p><p>Client Relationship Management:</p><ul><li>Serve as the main point of contact for assigned clients, managing the relationship from onboarding to ongoing support.</li><li>Conduct regular check-ins and quarterly business reviews to align with client objectives.</li><li>Build trust and ensure long-term client satisfaction through proactive communication and strategic guidance.</li></ul><p>Client Success Planning:</p><ul><li>Collaborate with clients to define success metrics and develop action plans to meet their objectives.</li><li>Track client performance against key KPIs, such as containment rate, user satisfaction, and platform ROI.</li><li>Provide insights and recommendations to clients for optimizing platform usage and achieving their goals.</li></ul><p>Reporting and Analytics:</p><ul><li>Prepare and deliver detailed performance reports, highlighting key metrics, trends, and actionable insights.</li><li>Monitor client engagement and feature utilization, ensuring clients maximize their investment.</li></ul><p>Upsell and Expansion Opportunities:</p><ul><li>Identify opportunities for upselling additional features or services that align with client needs and objectives.</li><li>Work closely with the Sales team to present tailored solutions to clients.</li></ul><p>Collaboration and Support:</p><ul><li>Partner with the Technical Support Specialist to resolve recurring client issues and enhance the client experience.</li><li>Coordinate with Product Development for feature requests or customizations based on client feedback.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications:</p><p>Bachelor s degree in Business, Communications, or a related eld. 3+ years of experience in customer success, account management, or a related client-facing role. Strong analytical skills with the ability to interpret data and provide actionable insights. Excellent communication and interpersonal skills to build lasting client relationships. Familiarity with chatbot platforms, customer service systems, or SaaS solutions is a plus. Pro ciency in tools like CRM systems, Excel, and reporting tools.</p>