Strategic Planning Manager Jobs in Jordan
1638 Jobs Found
<p><h4>Responsibilities</h4>
<p>Perform all-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability.<br>
Research, develop, present, and publish all-source intelligence products at the tactical, operational, and strategic levels.</p>
<h4>Requirements</h4>
<p>Bachelor's degree or at least six years of direct relevant analytical experience plus experience – at least eight years analytical experience at the tactical/operational level within DoD or equivalent government agencies and requires former MOS 35F, 35M, 350F, 18F, 35D, 34A, or other equivalent specialty codes such as USMC – 0204, 0210, 0211 - Counterintelligence/Human Intelligence (CI/HUMINT) Specialist, 0231 Intelligence Specialist, US Navy – Navy Intelligence Specialist, USAF - 1N071 All Source Intelligence Analyst, 1N791 Human Intelligence Specialist, 1N471B Intelligence Fusion Analyst.<br>
Active TS/SCI clearance.</p>
<h4>Plus special skills or qualifications</h4>
<ul>
<li>Proficient in utilizing standard computer applications and intelligence related automation to support analytical efforts and product development.</li>
<li>Possess strong research, analytical, and writing skills.</li>
<li>Be capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements.</li>
<li>Strong briefing skills.</li>
</ul>
<p><strong>(U)</strong> Highly desired qualifications and experience –<br>
Experience in either CT, Afghanistan/SWA regional issues, HUMINT, CI or global military operations analysis.<br>
OSINT/PAI research and analytical experience.</p>
<h4>Compensation details</h4>
<p>$80,000.00 - $120,000.00</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Original posting</h4>
<p>06/03/2026 - Until filled<br>
Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<h4>Equal opportunity statement</h4>
<p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under federal laws and supplemental language at labor laws posters.</p></p><p></p>
<h2 class="h5">Job description</h2>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>ROLE SUMMARY</strong></p><br><p><strong>As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.</strong></p><br><p><strong>WHAT’S ON YOUR PLATE:</strong></p><br><p><strong>Partner Relationship Management:</strong></p><br><ul><li><p><strong>Build and maintain strong, long-term relationships with existing restaurant and vendor partners.</strong></p><br></li><li><p><strong>Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.</strong></p><br></li><li><p><strong>Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.</strong></p><br></li></ul><p><strong>Data-Driven Consulting:</strong></p><br><ul><li><p><strong>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.</strong></p><br></li><li><p><strong>Share actionable recommendations based on performance metrics to drive revenue and efficiency.</strong></p><br></li><li><p><strong>Conduct regular business reviews to align on results, opportunities, and growth plans.</strong></p><br></li></ul><p><strong>Account Growth & Optimization:</strong></p><br><ul><li><p><strong>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance.</strong></p><br></li><li><p><strong>Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.</strong></p><br></li><li><p><strong>Recommend and coordinate marketing campaigns and promotional offers to drive order volume.</strong></p><br></li></ul><p><strong>Cross-Functional Collaboration:</strong></p><br><ul><li><p><strong>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.</strong></p><br></li><li><p><strong>Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.</strong></p><br></li></ul><p><strong>Contract Management & Compliance:</strong></p><br><ul><li><p><strong>Negotiate and renew commercial agreements to ensure a fair and strategic partnership.</strong></p><br></li><li><p><strong>Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</strong></p><br></li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER:</strong></p><br><ul><li><p><strong>Bachelor's degree in Business, Marketing, or a related field.</strong></p><br></li><li><p><strong>2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).</strong></p><br></li><li><p><strong>Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.</strong></p><br></li><li><p><strong>Excellent communication, negotiation, and interpersonal skills.</strong></p><br></li><li><p><strong>Customer-first mindset with a strong focus on delivering value to partners.</strong></p><br></li><li><p><strong>*Residency in or relocation to X is a must*</strong></p><br></li><li><p><strong>Self-starter with the ability to work independently in a fast-paced environment.</strong></p><br></li><li><p><strong>Fluency in X Language is a must</strong></p><br></li></ul><p><strong>WHAT WE HAVE TO OFFER:</strong></p><br><p><strong>Join Our Vibrant Team in Dubai at City Walk, Where Work Meets Innovation and Fun!</strong></p><br><ul><li><p><strong>Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</strong></p><br></li><li><p><strong>Diverse & Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.</strong></p><br></li><li><p><strong>Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.</strong></p><br></li><li><p><strong>Fun & Community: Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.</strong></p><br></li><li><p><strong>Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.</strong></p><br></li><li><p><strong>Health & Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.</strong></p><br></li></ul><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Role Summary We re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What s On Your Plate? Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply. Responsible for monitoring the economic performance of the Fruits & Vegetables categories across sales, gross margin, profit and loss and consistency with the company & commercial strategy. Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy. Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc. Reviewing and resolving any issues with local suppliers by regular visiting the suppliers warehouse.</p><p>Assortment: Monitoring the daily availability list and ensuring new seasonal items are regularly listed by the supplier. Ensuring cost efficiency across our consumers that meets their needs/wants. Defining and maintaining the local assortment and integrating the basic assortment for the department/categories. Providing regional teams with information regarding products and quantities needed for international and regional contracts. Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc. Regular market visits to check the assortment available in the country and pushing our suppliers to source them for us.</p><p>Price: Pricing the items based on Ministry pricing guidelines of Fruits & Vegetables on a daily basis. Collecting market prices and conducting country price audits.</p><p>Promos: Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment. Developing the country promotion calendar. Following up and ensuring effective execution of all activities required for each promotional event. Analyzing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</p><p>Quality: Regular Tmart Stores visits to ensure the quality of Fruits & Veg provided by our suppliers is as per our requirement and SOP.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What Did We Order?</h2><p>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting. You have built teams and led cross-functional projects at scale. You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you. You can interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills and always like to be hands-on with several tools. You have excellent analytical and communication skills and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission. Language skills: Fluent in English mandatory & Arabic can be a plus</p><p></p></section>
<h2 class="h5">Job description</h2>
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<p><b>About Us:</b></p><p>At Angstrom, we specialize in delivering precise and efficient medical billing services to healthcare providers. Our mission is to streamline billing processes and enhance financial outcomes for our clients. We are currently seeking a skilled and dedicated *KPI & Performance Metrics Consultant* to join our team and ensure the accuracy and timeliness of the operational and evaluation processes.</p><p><br></p><p><b>About The Project:</b></p><p>As we are preparing to scale past 100+ employees, we strive towards a performance framework that is both immediately actionable and scalable.</p><p>We need an expert consultant to bridge the gap between our strategic vision and day-to-day operations through a mathematically sound to track performance across three levels: individual employees, team processes, and macro company performance.</p><p>Crucially, this operational framework should align with our company culture. By integrating our core operational metrics today, we will lay the groundwork for a future, secondary initiative dedicated to HR analytics, employee retention, and long-term career tracking.</p><p><br></p><p><b>What You'll Do</b></p><ul><li><b>Audit & Alignment:</b> Review our current data setups (currently Google Sheets/Docs and Google Looker Studio) and existing metrics. Talk with our department heads to understand how their workflows operate.</li><li><b>KPI Framework Design: </b>Build out a clean, practical system of metrics spanning individual, team, and company levels—focused heavily on volume, quality, and accuracy tracking, including a weighted scoring model for individual performance reviews.</li><li><b>Data Flow Mapping: </b>Review how we currently collect data, flag any bottleneck areas or scale limitations, and help us map out how this data will eventually flow into a more automated cloud database. We are open to recommending new tools if our current setup won't scale.</li><li><b>Dashboard Specs:</b> Create clear wireframes and functional blueprints for dashboards at each level—individual, team, and executive/company—so our development team knows exactly what to build.</li><li><b>Data Governance Rules: </b>Put together a straightforward plan for who owns which metric, how often teams should review them (weekly/monthly), and how to maintain data integrity across the board.</li><li><b>Culture Alignment: </b>Where possible, design the framework so it could later extend into HR/culture metrics (retention, development, growth), without expanding current scope or deliverables.</li></ul><p><br></p><p><b>Deliverables:</b></p><ul><li>A finalized KPI Matrix with precise metric definitions, targets, and internal owners—covering individual, team, and company levels.</li><li>A clear Specification Document and layout wireframes for our dashboard builders, for all three reporting levels.</li><li>A Data Governance & Review Cadence Plan.</li><li>A brief Implementation & Maintenance Guide to keep everything running consistently long-term.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>5+ years of hands-on experience designing KPI frameworks, performance scorecards, or business intelligence setups.</li><li>A strong background in standard goal-setting methodologies (like OKRs and KPIs) and experience building balanced performance scoring systems.</li><li>Experience designing frameworks that scale with company growth (SMB experience ideal).</li><li>Prior experience building operational or quality-control frameworks in healthcare operations, medical billing, or transactional environments is a strong plus.</li><li>Experience with individual-level performance scoring, with attention to fairness and consistency.</li><li>Comfort with Google Workspace / Looker Studio, and the ability to recommend alternatives if beneficial.</li><li>Excellent communication skills—you need to be able to turn complex data logic into simple, actionable insights that both our leadership team and operations staff can easily grasp.</li></ul></div>
<h2 class="h5">Job description</h2>
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<br>About the opportunity<br><p><strong>ROLE SUMMARY</strong></p><br><br><p><strong>As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.</strong></p><br><br><br><p><strong>WHAT’S ON YOUR PLATE:</strong></p><br><br><p><strong>Partner Relationship Management:</strong></p><br><br><ul><li><p><strong>Build and maintain strong, long-term relationships with existing restaurant and vendor partners.</strong></p><br><br></li><li><p><strong>Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.</strong></p><br><br></li><li><p><strong>Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.</strong></p><br><br></li></ul><p><strong>Data-Driven Consulting:</strong></p><br><br><ul><li><p><strong>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.</strong></p><br><br></li><li><p><strong>Share actionable recommendations based on performance metrics to drive revenue and efficiency.</strong></p><br><br></li><li><p><strong>Conduct regular business reviews to align on results, opportunities, and growth plans.</strong></p><br><br></li></ul><p><strong>Account Growth & Optimization:</strong></p><br><br><ul><li><p><strong>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance.</strong></p><br><br></li><li><p><strong>Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.</strong></p><br><br></li><li><p><strong>Recommend and coordinate marketing campaigns and promotional offers to drive order volume.</strong></p><br><br></li></ul><p><strong>Cross-Functional Collaboration:</strong></p><br><br><ul><li><p><strong>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.</strong></p><br><br></li><li><p><strong>Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.</strong></p><br><br></li></ul><p><strong>Contract Management & Compliance:</strong></p><br><br><ul><li><p><strong>Negotiate and renew commercial agreements to ensure a fair and strategic partnership.</strong></p><br><br></li><li><p><strong>Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</strong></p><br><br></li></ul><br>What you need to be successful<br><p><strong>WHAT DID WE ORDER:</strong></p><br><br><ul><li><p><strong>Bachelor's degree in Business, Marketing, or a related field.</strong></p><br><br></li><li><p><strong>2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).</strong></p><br><br></li><li><p><strong>Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.</strong></p><br><br></li><li><p><strong>Excellent communication, negotiation, and interpersonal skills.</strong></p><br><br></li><li><p><strong>Customer-first mindset with a strong focus on delivering value to partners.</strong></p><br><br></li><li><p><strong>*Residency in or relocation to X is a must*</strong></p><br><br></li><li><p><strong>Self-starter with the ability to work independently in a fast-paced environment.</strong></p><br><br></li><li><p><strong>Fluency in X Language is a must</strong></p><br><br></li></ul><br><p><strong>WHAT WE HAVE TO OFFER:</strong></p><br><br><p><strong>Join Our Vibrant Team in Dubai at City Walk, Where Work Meets Innovation and Fun!</strong></p><br><br><ul><li><p><strong>Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</strong></p><br><br></li><li><p><strong>Diverse & Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.</strong></p><br><br></li><li><p><strong>Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.</strong></p><br><br></li><li><p><strong>Fun & Community: Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.</strong></p><br><br></li><li><p><strong>Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.</strong></p><br><br></li><li><p><strong>Health & Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.</strong></p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
<br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Role Summary We re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What s On Your Plate?</p><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</li><li>Responsible for monitoring the economic performance of the Fruits & Vegetables categories across sales, gross margin, profit and loss and consistency with the company & commercial strategy.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers by regular visiting the suppliers warehouse.</li></ul><p>Assortment:</p><ul><li>Monitoring the daily availability list and ensuring new seasonal items are regularly listed by the supplier.</li><li>Ensuring cost efficiency across our consumers that meets their needs/wants.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li><li>Regular market visits to check the assortment available in the country and pushing our suppliers to source them for us.</li></ul><p>Price:</p><ul><li>Pricing the items based on Ministry pricing guidelines of Fruits & Vegetables on a daily basis.</li><li>Collecting market prices and conducting country price audits.</li></ul><p>Promos:</p><ul><li>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analyzing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li></ul><p>Quality:</p><ul><li>Regular Tmart Stores visits to ensure the quality of Fruits & Veg provided by our suppliers is as per our requirement and SOP.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What Did We Order?</h2><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You can interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills and always like to be hands-on with several tools.</li><li>You have excellent analytical and communication skills and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills.</li><li>You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent in English mandatory & Arabic can be a plus</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Background</b></p><br> <p>General Assembly Resolution 2186 (XXI) decided to “bring into operations the United Nations Capital Development Fund as an organ of the General Assembly which shall function as an autonomous organization of the United Nations. The UN Capital Development Fund (UNCDF) assists developing countries, especially least developing countries, in the development of their economies by supplementing existing sources of capital assistance by means of grants, loans, and guarantees. UNCDFs vision is to help mobilize and catalyze an increase of capital flows for SDG impactful investments to Member States to address the most pressing development challenges facing vulnerable communities in these countries and thereby contribute to sustainable economic growth and equitable prosperity.</p><br> <p>As a Flagship Catalytic Blended Financing platform of the UN, UNCDF utilizes its unique capability in the UN system to deploy grants, loans and guarantees to crowd-in finance for the scaling of development impact. UNCDF focuses on where the needs are greatest, a deliberate focus and capability rooted in UNCDF’s unique investment mandate to support the achievement of the 2030 Agenda for Sustainable Development and the realization of the Doha Programme of Action for the least developed countries, 2022–2031.</p><br> <p>As per its Strategic Framework, UNCDF works to deploy its functions as a hybrid development organization and development finance institution. UNCDF responds to Member States requests for assistance by providing targeted technical and financial advisory services on investments for development outcomes, designing bespoke financial structuring solutions, undertaking financial derisking of investments, and enhancing investment readiness of SDG aligned projects in partnership with private sector, United Nations Organizations, International and Local Finance Institutions, Development Finance Institutions as well as Foundations and Philanthropy, among others. UNCDF works to develop local financial systems, new markets and mobilize and crowd in capital from public and private sources. UNCDF is driven by a partnership mindset which enables it to deploy its different capital capabilities in highly tailored and responsive ways in order to mobilize investments flows from other sources, in particular from the private sector. By structuring transactions which are highly impactful but also recognize the need for multiplying the impact of its own capital, UNCDF seeks to position itself as a preferred partner for different stakeholders. UNCDF’s work is focused on three priority areas, including:</p><br> <p>• SME Finance</p><br> <p>• Sub-National Finance</p><br> <p>• Digital Finance</p><br> <p>UNCDF’s organizational set up includes an Investment and Implementation Division (IID), Investment and Finance Oversight Division (IFOD), Operations and Oversight Division (OOD) and a Directorate of the Executive Office. UNCDF staff and personnel are located in regional hubs based in Dakar (Senegal), Nairobi (Kenya) and Bangkok (Thailand) with sub-regional presence in a number of locations in the Caribbean and Pacific Regions. UNCDF is led by an Executive Secretary based out of New York, USA. Pursuant to General Assembly resolution 2321(XXII, para 1.a), the Administrator of the UNDP performs the function of the Managing Director of UNCDF. UNCDF is overseen by an Executive Board comprised of UN Member States. </p><br> <p>The Investment Specialist support UNCDF in designing, deploying, and managing recovery-focused financing instruments under the FRRP, while contributing to regional investment coordination across Arab States. </p><br> <p><b>Duties and Responsibilities</b></p><br> <p>The Investment Specialist reports to the Regional Investment Specialist and Regional Team Lead – Arab States.</p><br> <p><b>A. Portfolio Development & Investment Structuring (Primary Focus – Palestine) </b><br> • Design and operationalize recovery and resilience financing instruments, including portfolio credit guarantees, risk-sharing facilities, and concessional financing mechanisms, in line with UNCDF’s development of finance principles. <br> • Conduct financial, institutional, and portfolio assessments of partner banks, MFIs, and financial intermediaries. <br> • Support the negotiation of participation agreements, term sheets, and risk-sharing parameters with financial institutions. <br> • Ensure instruments maintain minimum concessionally, additionality, financial sustainability, and limited market distortion. </p><br> <p><b>B. Portfolio Management, Oversight & Risk Monitoring </b><br> • Monitor utilization, financial performance, exposure, and claims risk of FRRP-supported instruments. <br> • Coordinate with UNCDF’s Investment and Finance Oversight Division (IFOD) and Operations and Oversight Division (OOD) to ensure compliance with risk, fiduciary, safeguards, and reporting requirements. <br> • Prepare inputs for internal investment reviews, management updates, and donor reporting. <br> • Support adaptive portfolio management in response to evolving market, liquidity, or political conditions. </p><br> <p><b>C. Financial Sector & Market Systems Analysis </b><br> • Analyze liquidity conditions, cost of funds, credit constraints, currency risk, and regulatory developments affecting the Palestinian financial sector. <br> • Translate market intelligence into practical adjustments to instrument design and deployment. <br> • Provide technical inputs to UNCDF and UNDP on financial-sector implications for recovery and resilience of programming. </p><br> <p><b>D. Stakeholder Engagement & Partnerships </b><br> • Engage with local financial institutions, regulators, DFIs, donors, and UN partners to support implementation and co-financing of FRRP instruments. <br> • Support coordination with parallel donor-funded or DFI-led facilities to ensure complementarity. <br> • Represent UNCDF in technical discussions related to recovery finance and financial sector stabilization. </p><br> <p><b>E. Technical Advisory & Capacity Support </b><br> • Provide technical advisory support to participating financial institutions on portfolio management, risk sharing, and recovery-oriented lending approaches. <br> • Support the design and delivery of investment-linked technical assistance. <br> • Contribute to drafting or review of operational manuals, guidelines, and procedures related to FRRP instruments. </p><br> <p><b>F. Regional Coordination & Knowledge Sharing (Secondary Role) </b><br> • Contribute Palestine-based lessons learned to UNCDF’s Arab States investment community of practice. <br> • Support regional knowledge products on recovery finance, guarantees, and fragile context investment. <br> • Provide limited surge or advisory support to regional initiatives, as requested by the Regional Investment Lead. </p><br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation. </p><br> <p><b>Competencies</b></p><br> <p>Core competencies:</p><br> <p>Achieve Results: LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact <br> Think Innovatively: LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems <br> Learn Continuously: LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences <br> Adapt with Agility: LEVEL 3: Proactively initiate and champion change, manage multiple competing demands <br> Act with Determination: LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results <br> Engage and Partner: LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration <br> Enable Diversity and Inclusion: LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity</p><br> <p>Cross-Functional & Technical competencies:</p><br> <p>Business Direction & Strategy</p><br> <ul> <li>Strategic Thinking: Develop effective strategies and prioritized plans in line with UNDP’s mission and objectives, based on the systemic analysis of challenges, opportunities and potential risks; link the general vision to reality on the ground to create tangible targeted solutions; learn from a variety of sources to anticipate and effectively respond to both current and future trends; demonstrate foresight. </li> </ul> <p>Business Direction & Strategy</p><br> <ul> <li>Systems Thinking: Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system </li> </ul> <p>Business Development</p><br> <ul> <li>Knowledge Facilitation: Ability to animate individuals and groups, internally and externally, and to design and facilitate activities, to share and exchange knowledge, information and ideas. Knowledge of tools and approaches to stimulate active participation, contribution, and exchange.</li> </ul> <p>Business Management</p><br> <ul> <li>Project Management: Ability to plan, organize, prioritize, and control resources, procedures, and protocols to achieve specific goals</li> <li>Communication: Communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media, and other appropriate channels</li> </ul> <p>Partnership management</p><br> <ul> <li>Relationship Management: Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust and mutual understanding <br> </li> </ul> <p><b>Required Skills and Experience</b></p><br> <p>Education:</p><br> <ul> <li>Advanced university degree (master's degree or equivalent) in Finance, Economics, Business Administration, Development Finance, or a related field is required, OR </li> <li>A first-level university degree (bachelor’s degree) in the areas stated above, in combination with an additional two years of qualifying experience, will be given due consideration in lieu of the advanced university degree. </li> </ul> <p>Experience:</p><br> <ul> <li>Minimum 5 years (with Master’s) or 7 years (with Bachelor’s) of progressively responsible experience in development finance, investment, banking, or financial-sector advisory is required.</li> <li>Demonstrated experience with credit guarantees, risk-sharing instruments, SME finance, or blended finance.</li> <li>Experience working in fragile or conflict-affected contexts is strongly desirable. </li> <li>Experience with a development finance Institutions (DFI), International Finance Institutions (IFI), or UN investment function is preferred. </li> <li>Demonstrated ability to work in fast-paced environments and matrix-based organizations is desired. </li> <li>Experience in issuing and managing guarantees within the development space to mobilize additional capital and enhance financial inclusion is desired. </li> <li>Proven ability to think strategically and with innovation, including working across multidisciplinary groups, is desired. </li> <li>Experience in broad-based convening, dialogue processes, and partnership building is desired. </li> <li>Experience in working with and/or managing multi-cultural teams across geographies is desired.</li> </ul> <p>Required Language(s):</p><br> <ul> <li>Full fluency in English and Arabic (written and spoken) is required.</li> <li>Fluency in French is an advantage.</li> </ul> <p><b>Equal opportunity</b></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><b>Sexual harassment, exploitation, and abuse of authority</b></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><b>Right to select multiple candidates</b></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><b>Use of AI by candidates</b></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><b>Scam alert</b></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> #LI-DNI<br><br> </div>
<p><h4>About Lucidya<\/h4>\n<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<\/p>\n<p>Unlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action. Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<\/p>\n<p>As AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<\/p>\n\n<h4>Why this role matters<\/h4>\n<p>Most organizations today are overwhelmed with customer data.<\/p>\n<p>Conversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints. The challenge isn't collecting the data anymore. It's knowing what matters and what to do next.<\/p>\n<p>The Monitoring & Research domain sits at the center of that challenge.<\/p>\n<p>This is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions. It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<\/p>\n<p>As Senior Product Manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<\/p>\n<p>You'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty. We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<\/p>\n<p>If you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<\/p>\n\n<h4>What you'll do<\/h4>\n<p><strong>Own the future of Monitoring & Research at Lucidya<\/strong><br>\nYou'll define the vision, strategy, and roadmap across three key product areas:<\/p>\n<ul>\n<li>Social listening<\/li>\n<li>Managed channels analytics<\/li>\n<li>Voice of Customer (VoC)<\/li>\n<\/ul>\n<p>Your responsibility isn't simply delivering features. It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<\/p>\n\n<p><strong>Turn customer signals into decisions<\/strong><br>\nYou'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<\/p>\n<p>You'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<\/p>\n\n<p><strong>Lead discovery before delivery<\/strong><br>\nYou'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<\/p>\n<p>You'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<\/p>\n<p>Success in this role means building the right thing, not simply building things quickly.<\/p>\n\n<p><strong>Raise the quality bar for AI-powered insights<\/strong><br>\nAs AI becomes increasingly central to our platform, you'll help define what \"trustworthy AI\" means in practice.<\/p>\n<p>You'll work closely with AI, Data, Design, and Engineering teams to improve:<\/p>\n<ul>\n<li>Insight accuracy<\/li>\n<li>Sentiment quality<\/li>\n<li>Explainability<\/li>\n<li>Relevance<\/li>\n<li>Customer trust<\/li>\n<\/ul>\n<p>You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<\/p>\n\n<p><strong>Make difficult prioritization decisions<\/strong><br>\nNot every good idea belongs on the roadmap.<\/p>\n<p>You'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<\/p>\n<p>You'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<\/p>\n\n<p><strong>Drive product adoption and business impact<\/strong><br>\nYou'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<\/p>\n<p>You'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<\/p>\n\n<p><strong>Be a leader beyond product<\/strong><br>\nYou'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<\/p>\n<p>You'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>Who you are<\/h4>\n<ul>\n<li>You have strong product fundamentals<br>\nYou have at least 5 years of product management experience, ideally within B2B SaaS environments.<br>\nYou know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br>\nYou understand that product management is ultimately about creating customer and business value, not managing backlogs.<\/li>\n<li>You simplify complexity<br>\nYou're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br>\nMore importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<\/li>\n<li>You stay close to customers<br>\nYou don't rely solely on internal opinions to make decisions.<br>\nYou regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br>\nYou're naturally curious about how people work and where products create friction in their lives.<\/li>\n<li>You are comfortable making decisions with incomplete information<br>\nYou won't always have perfect data.<br>\nYou can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<\/li>\n<li>You communicate with clarity<br>\nYou can explain technical concepts to non-technical audiences and customer problems to technical teams.<br>\nYou build alignment through clear thinking, structured communication, and transparency.<\/li>\n<li>You care about outcomes<br>\nYou measure success by customer adoption, customer value, and business impact rather than the number of features released.<br>\nYou're willing to challenge existing thinking when you believe there's a better way to solve a problem.<\/li>\n<\/ul>\n\n<h4>Bonus points if you have<\/h4>\n<ul>\n<li>Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms<\/li>\n<li>Experience building AI-powered, analytics-heavy, or data-intensive products<\/li>\n<li>Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows<\/li>\n<li>Experience working with Arabic-language products, dialects, or regional customer behaviors<\/li>\n<li>Knowledge of MENA markets, particularly Saudi Arabia and the GCC<\/li>\n<li>Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24<\/li>\n<\/ul>\n\n<h4>What success looks like<\/h4>\n<ul>\n<li>Within your first 12 months:<\/li>\n<li>Customers trust Lucidya's insights enough to use them in critical business decisions<\/li>\n<li>Product adoption and engagement across Monitoring & Research increase meaningfully<\/li>\n<li>AI-powered insight experiences become more accurate, actionable, and differentiated<\/li>\n<li>Clear product strategy and prioritization frameworks are established across the domain<\/li>\n<li>Customer feedback consistently influences roadmap decisions<\/li>\n<li>Cross-functional teams have strong alignment around goals, priorities, and outcomes<\/li>\n<\/ul>\n\n<p>Lucidya is an equal opportunity employer. We believe great teams are built through diverse experiences, perspectives, and backgrounds. If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<\/p><\/p><p><\/p>
<p><h4>About Lucidya<\/h4>\n<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<\/p>\n<p>Unlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action. Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<\/p>\n<p>As AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<\/p>\n\n<h4>Why this role matters<\/h4>\n<p>Most organizations today are overwhelmed with customer data.<\/p>\n<p>Conversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints. The challenge isn't collecting the data anymore. It's knowing what matters and what to do next.<\/p>\n<p>The Monitoring & Research domain sits at the center of that challenge.<\/p>\n<p>This is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions. It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<\/p>\n<p>As Senior Product Manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<\/p>\n<p>You'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty. We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<\/p>\n<p>If you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<\/p>\n\n<h4>What you'll do<\/h4>\n<p><strong>Own the future of Monitoring & Research at Lucidya<\/strong><br>\nYou'll define the vision, strategy, and roadmap across three key product areas:<\/p>\n<ul>\n<li>Social listening<\/li>\n<li>Managed channels analytics<\/li>\n<li>Voice of Customer (VoC)<\/li>\n<\/ul>\n<p>Your responsibility isn't simply delivering features. It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<\/p>\n\n<p><strong>Turn customer signals into decisions<\/strong><br>\nYou'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<\/p>\n<p>You'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<\/p>\n\n<p><strong>Lead discovery before delivery<\/strong><br>\nYou'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<\/p>\n<p>You'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<\/p>\n<p>Success in this role means building the right thing, not simply building things quickly.<\/p>\n\n<p><strong>Raise the quality bar for AI-powered insights<\/strong><br>\nAs AI becomes increasingly central to our platform, you'll help define what \"trustworthy AI\" means in practice.<\/p>\n<p>You'll work closely with AI, Data, Design, and Engineering teams to improve:<\/p>\n<ul>\n<li>Insight accuracy<\/li>\n<li>Sentiment quality<\/li>\n<li>Explainability<\/li>\n<li>Relevance<\/li>\n<li>Customer trust<\/li>\n<\/ul>\n<p>You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<\/p>\n\n<p><strong>Make difficult prioritization decisions<\/strong><br>\nNot every good idea belongs on the roadmap.<\/p>\n<p>You'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<\/p>\n<p>You'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<\/p>\n\n<p><strong>Drive product adoption and business impact<\/strong><br>\nYou'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<\/p>\n<p>You'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<\/p>\n\n<p><strong>Be a leader beyond product<\/strong><br>\nYou'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<\/p>\n<p>You'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>Who you are<\/h4>\n<ul>\n<li>You have strong product fundamentals<br>\nYou have at least 5 years of product management experience, ideally within B2B SaaS environments.<br>\nYou know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br>\nYou understand that product management is ultimately about creating customer and business value, not managing backlogs.<\/li>\n<li>You simplify complexity<br>\nYou're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br>\nMore importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<\/li>\n<li>You stay close to customers<br>\nYou don't rely solely on internal opinions to make decisions.<br>\nYou regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br>\nYou're naturally curious about how people work and where products create friction in their lives.<\/li>\n<li>You are comfortable making decisions with incomplete information<br>\nYou won't always have perfect data.<br>\nYou can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<\/li>\n<li>You communicate with clarity<br>\nYou can explain technical concepts to non-technical audiences and customer problems to technical teams.<br>\nYou build alignment through clear thinking, structured communication, and transparency.<\/li>\n<li>You care about outcomes<br>\nYou measure success by customer adoption, customer value, and business impact rather than the number of features released.<br>\nYou're willing to challenge existing thinking when you believe there's a better way to solve a problem.<\/li>\n<\/ul>\n\n<h4>Bonus points if you have<\/h4>\n<ul>\n<li>Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms<\/li>\n<li>Experience building AI-powered, analytics-heavy, or data-intensive products<\/li>\n<li>Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows<\/li>\n<li>Experience working with Arabic-language products, dialects, or regional customer behaviors<\/li>\n<li>Knowledge of MENA markets, particularly Saudi Arabia and the GCC<\/li>\n<li>Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24<\/li>\n<\/ul>\n\n<h4>What success looks like<\/h4>\n<ul>\n<li>Within your first 12 months:<\/li>\n<li>Customers trust Lucidya's insights enough to use them in critical business decisions<\/li>\n<li>Product adoption and engagement across Monitoring & Research increase meaningfully<\/li>\n<li>AI-powered insight experiences become more accurate, actionable, and differentiated<\/li>\n<li>Clear product strategy and prioritization frameworks are established across the domain<\/li>\n<li>Customer feedback consistently influences roadmap decisions<\/li>\n<li>Cross-functional teams have strong alignment around goals, priorities, and outcomes<\/li>\n<\/ul>\n\n<p>Lucidya is an equal opportunity employer. We believe great teams are built through diverse experiences, perspectives, and backgrounds. If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<\/p><\/p><p><\/p>
<p ><span >THIS POSITION IS OFFERED ON A FIXED-TERM CONTRACT FOR THREE (3) MONTHS; </span></p>
<p ><span >Subject to extension based on budget availability and business needs.</span></p>
<p > </p>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team (Program / Department Summary)</span></p>
<p ><span >Mercy Corps has been operating in Jordan since 2003. In partnership with civil society organizations, the private sector, and the government, Mercy Corps Jordan has reached more than 3.4 million Jordanians and displaced populations in the country. Working throughout the country, Mercy Corps is driven by the mission to contribute to the emergence of a peaceful, resilient and prosperous Jordan which is inclusive of youth and women. We seek to build a future for Jordan in which all people feel secure, believe in the goodness of communities and institutions around them, and are on a sustainable path toward economic self-reliance. Our strategic directions focus on promoting strong communities and governance, peace and social cohesion and environmentally sustainable and inclusive economic growth.</span></p>
<p > </p>
<p ><span >The Procurement Department falls under the Operations Department which ensures that systems and practices needed for the healthy and efficient operational support is present for effective implementation of MC Jordan’s programs/projects. All Procurement Team members are responsible for the compliant execution of all purchase requests for all other departments aligning with the provisions of the Field Procurement Policies and Procedures (FP3).</span></p>
<p > </p>
<p ><span >The Position (General Position Summary)</span></p>
<p ><span >The Procurement Officer is responsible for enabling excellence in all major procurement functions in Jordan. He/she will have a focus on assisting the Procurement Team on processing the large procurements needed by the different programs, supporting Mercy Corps projects.</span></p>
<p > </p>
<p ><span >The Procurement Officer will be in charge of a demanding schedule of medium and large procurements. The success of the programs will depend on a strong relationship between Mercy Corps procurement, program and finance teams. He/she will be also in charge of building strong internal relations based on trust, integrity, competency, and extreme cooperation. The Procurement Officer will work closely with the senior-level procurement staff to facilitate transparent flows of information, as well as to ensure accountability of on-time delivery of goods and services and proper planning from programs. The country program requires high-paced procurement to service a large development portfolio. </span></p>
<p > </p>
<p ><span >Essential Responsibilities </span></p>
<p ><em ><u >Managing Small, Micro and Master-Agreement-Based Procurements:</u></em></p>
<p ><span >• Lead and facilitate the procurement process for micro (value between 500 and 5,000 USD), small (value between 5,000 and 25K USD) and master-agreement purchase requests by fully understanding and analyzing the requirement(s), identifying potential suppliers, communicating with suppliers and completing their registration on the Procurement System (ProSource), following up with programs and all other stakeholders to complete solicitation and awarding processes properly in the Procurement System (ProSource) as per the Field Procurement Policies and Procedures (FP3) and other relevant SOPs.</span></p>
<p ><span >• Facilitate the process for complex small PRs.</span></p>
<p ><span >• Initiate the payment process for all due payments by constantly following up with the project teams, updating the payment tracker in a timely manner, and resolving any issues that may arise.</span></p>
<p ><span >• Assist in arranging for project events and meetings, following up on hotel bookings and arrangements, and completing the paperwork needed.</span></p>
<p ><span >• Work with all Mercy Corps staff to ensure smooth introduction and adoption of procurement systems.</span></p>
<p ><span >• Assist in managing relationships with the suppliers and other programs.</span></p>
<p ><span >• Assist in doing all needed market surveys to identify new suppliers for different goods and services categories.</span></p>
<p ><span >• Conduct site visits to suppliers to check the goods quality and complete due diligence process when needed.</span></p>
<p ><span >• Follow up with suppliers to ensure all deliverables, quality standards and deadlines are met, and update program focal points accordingly.</span></p>
<p ><span >• Liaise between program staff and suppliers to ensure smooth flow of information.</span></p>
<p ><span >• Archive procurement documents, approvals, communication, decisions… etc. as per the procurement policy guidelines.</span></p>
<p ><span >• Work closely with Program and Finance teams to deliver successful and on-time outcomes while demonstrating excellent stewardship of donor funds and compliance with MC and donor regulations.</span></p>
<p ><span >• Ensure that all Mercy Corps procurement contracts and business transactions/relationships are transparent and in compliance with Jordanian law and Mercy Corps/donor policies and raise any flags to the Head of Procurement if necessary.</span></p>
<p > </p>
<p ><em ><u >Tenders Management and Facilitation:</u></em></p>
<p ><span >• Work with all Mercy Corps staff to ensure smooth introduction and adoption of procurement systems related to standard tenders (value between 25K and 150K USD).</span></p>
<p ><span >• Assist MC team and programs in understanding their roles and responsibilities in terms of interaction with Procurement and other stakeholders throughout the tendering process and define the tasks they need to perform on the Procurement System (ProSource) and during committee meetings, ensuring that the process goes in line with Field Procurement Policies and Procedures FP3.</span></p>
<p ><span >• Be responsible for and assure full and proper implementation of Mercy Corps systems of management, compliance and control as described in Mercy Corps field Procurement Policies and procedures FP3 for all programs’ procurement functions.</span></p>
<p ><span >• Work with Finance, Compliance and Procurement team members to mitigate fraud, conflict of interest and legal ramifications of Mercy Corps activities.</span></p>
<p ><span >• Facilitate standard tenders (value between 25K and 150K USD) processes by ensuring proper advertising for tenders and proper archiving for all documents, registering interested bidders in the system, attending all tender committee meetings, properly-documenting the meetings’ outcomes and decisions, communicating with bidders on behalf of the committee and facilitating the whole supplier selection process.</span></p>
<p ><span >• Work closely with the senior procurement team members to ensure compliance and timeliness of the tendering and contracting processes. </span></p>
<p ><span >• Lead the due diligence process for standard tenders and conduct visits to suppliers as part of this process.</span></p>
<p ><span >• Manage ‘on-time’ tracking system for tenders and reporting function within Mercy Corps Jordan.</span></p>
<p ><span >• Work closely with Program and Finance teams to deliver successful and on-time outcomes while demonstrating excellent stewardship of donor funds and compliance with MC and donor regulations.</span></p>
<p ><span >• Ensure timely and accurate processing and documentation (hard and soft copy) of all tenders, and manage the whole workflow on the Procurement System (ProSource) as described in the Field Procurement Policies and Procedures (FP3) and the relevant SOPs. </span></p>
<p ><span >• Ensure that all Mercy Corps procurement contracts and business transactions/relationships are transparent and in compliance with Jordanian law and Mercy Corps/donor policies and raise any flags to the Head of Procurement if necessary.</span></p>
<p ><span >• Co-facilitate the prequalification process for all types of goods/services as needed by the programs/departments of the Organization, under the supervision of the Head of Procurement.</span></p>
<p ><span >• Follow up with requestors and Finance Team to make sure that all payments are processed and made to suppliers on time. Update trackers as needed to ensure efficiency.</span></p>
<p > </p>
<p ><em ><u >Managing Requests for Independent Contractors/Consultants:</u></em></p>
<p ><span >• Facilitate the process of contracting national independent contractors/consultants.</span></p>
<p ><span >• Follow up on contracts, payments and any other relevant correspondence.</span></p>
<p > </p>
<p ><em ><u >Personal Leadership:</u></em></p>
<p ><span >• Consistently demonstrate flexibility, resilience and ability to maintain positive relationships and composure, even under difficult circumstances. Develop strong and productive working relationships – specifically with finance and program teams.</span></p>
<p ><span >• Maintain high ethical standards and treat people with respect and dignity.</span></p>
<p ><span >• Demonstrate an awareness of his/her strengths and development needs.</span></p>
<p > </p>
<p ><span >RISK MANAGEMENT</span></p>
<p ><span >● Engage and support countries across the region to ensure that adequate risk management systems are in place.</span></p>
<p ><span >● Collaborate with country leadership to support preparedness and response to major disruptive events.</span></p>
<p ><span >● Engage with country teams on the internal audit process to track findings and ensure country team compliance with IA findings and recommendations.</span></p>
<p ><span >● Engage with country level Ethics and Assurance managers as well as the global Ethics and Assurance department to track and analyze trends and needs across countries.</span></p>
<p > </p>
<p ><span >SAFEGUARDING RESPONSIBILITIES </span></p>
<p ><span >● Actively learn about safeguarding and integrate it into their work, including safeguarding risks and mitigations related to their area of work.</span></p>
<p ><span >● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p>
<p ><span >● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility</span></p>
<p ><span >None. </span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Senior Procurement Officer</span></p>
<p ><span >Works Directly With:</span><span > Procurement Team, Admin and Logistics Team, Program staff, Finance Team, Engineering Department, IT Department.</span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >• Degree in a relevant business field, industrial engineering, or logistics and supply chain management is desired.</span></p>
<p ><span >• 3 to 5 years of experience managing small procurements and tenders within humanitarian NGOs is desired.</span></p>
<p ><span >• Demonstrated attention to detail, following procedures, meeting deadlines and problem-solving independently and cooperatively.</span></p>
<p ><span >• Knowledge of Mercy Corps systems and procedures is highly desired.</span></p>
<p ><span >• Experience using SAP Ariba system is an advantage.</span></p>
<p ><span >• Excellent negotiation and follow skills.</span></p>
<p ><span >• Effective verbal and written communication, organizational, prioritization and Microsoft Office applications skills.</span></p>
<p ><span >• Excellent oral and written English skills are required. </span></p>
<p ><span >• Ability to work effectively with an ethnically diverse team.</span></p>
<p > </p>
<p ><span >Success Factors </span></p>
<p ><span >The successful Procurement Officer shall be an excellent problem solver, self-motivated, and has the ability to deliver high-quality outcomes on a timely manner while demonstrating excellent stewardship of donor funds and compliance with MC and donor regulations. S/he will maintain strong cooperative relationships with other departments and interact effectively with international and national personnel, while demonstrating the ability to multi-task, meet deadlines and process information in support of changing program activities. S/he will be able to work closely with a diverse team of individuals and be willing to travel regularly to Mercy Corps field offices, project sites and supplier premises. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive on evolving and changing environments, make effective written and verbal communication a priority in all situations, and accept constructive feedback and recommendations for improvement.</span></p>
<p > </p>
<p ><span >Core Competencies</span></p>
<p ><span >• Planning and Prioritization Skills</span></p>
<p ><span >• Analytical Thinking </span></p>
<p ><span >• Collaboration/Teamwork</span></p>
<p ><span >• Precision and Attention to Detail</span></p>
<p ><span >• Strong Follow-up Skills</span></p>
<p ><span >• Communications & Negotiation Skills</span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman and requires some field visits to project sites and/or site visits to suppliers during due diligence process or market surveys. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Engagement and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p > </p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p><h4>Job summary</h4>
<p>Functions as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office, Recreation/Health Club, Laundry, Spa, and Housekeeping. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms Operations meet the brand’s standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues, and maximizes the financial performance of the department.</p>
<p>As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and associates and provides a return on investment to the owner and Marriott International.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing profitability</strong></p>
<ul>
<li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li>
<li>Analyzes service issues and identifies trends.</li>
<li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li>
<li>Works with Rooms management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li>
</ul>
<p><strong>Managing revenue goals</strong></p>
<ul>
<li>Monitors Rooms operations sales performance against budget.</li>
<li>Reviews reports and financial statements to determine Rooms operations performance against budget.</li>
<li>Coaches and supports operations team to effectively manage occupancy and rate, wages, and controllable expenses.</li>
<li>Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.</li>
</ul>
<p><strong>Leading operations and department teams</strong></p>
<ul>
<li>Champions the brand’s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.</li>
<li>Develops systems to enable associates to understand guest satisfaction results.</li>
<li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li>
</ul>
<p><strong>Managing the guest experience</strong></p>
<ul>
<li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li>
<li>Responds to and handles guest problems and complaints.</li>
<li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li>
<li>Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.</li>
</ul>
<p><strong>Managing and conducting human resources activities</strong></p>
<ul>
<li>Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.</li>
<li>Ensures associates are treated fairly and equitably.</li>
<li>Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).</li>
<li>Fosters associate commitment to providing excellent service, participates in daily stand-up meetings, and models desired service behaviors in all interactions with guests and associates.</li>
<li>Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.</li>
<li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li>
<li>Solicits associate feedback, utilizes an “open door policy,” and reviews associate satisfaction results to identify and address associate problems or concerns.</li>
<li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs), and supports the Peer Review Process.</li>
<li>Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.</li>
<li>Champions change, ensures brand and regional business initiatives are implemented, and communicates follow-up actions to team as necessary.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p>
<p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>Overview WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA. About the Role & Team The Senior Commercial Manager is responsible for the commercial management of complex, tailored, standard renewal and new business deals. The role provides independent oversight of commercial activities, policy and process in support of renewal and new standard business opportunities, ensuring financial profitability, compliance with financial and business objectives, and sustainable business growth. As Senior Commercial Manager you will not only bring expertise in Commercial Pricing, Commercial Strategy and Financial Modelling, but also play a critical role in driving transformation and innovation within Europe Business Unit. Being able to successfully support Europe Business Unit wider vision, it requires the ability to have Entrepreneurial Mindset and Customer-Centric Thinking WHAT YOU LL DO Commercial Strategy & Deal Leadership Lead the commercial strategy for complex renewal and new business opportunities, including deal structuring, pricing, negotiations, risk assessment, and competitive positioning. Act as a trusted advisor to internal stakeholders, ensuring commercial viability, governance compliance, financial discipline, and business growth. Pricing, Financial Modelling & Profitability Own pricing strategies, market benchmarking, financial modelling, and business case development to maximize profitability and long-term value. Analyze financial performance, cash flow, CAPEX, risks, and commercial trade-offs to support informed decision-making and sustainable contract outcomes. Commercial Review, Risk & Governance Evaluate commercial structures, contractual terms, regulatory requirements, and delivery considerations to ensure commercially sound opportunities. Identify and mitigate commercial, financial, contractual, and operational risks while ensuring compliance with governance, approval frameworks, and company policies. Negotiation & Customer Engagement Lead negotiations for complex commercial agreements, balancing customer value, profitability, and risk throughout the contract lifecycle. Represent commercial interests in customer and executive-level discussions, providing clear recommendations on pricing, terms, and strategic positioning. Cross-Functional Collaboration Partner with Sales, Bid Management, Finance, Legal, Procurement, Technical, and Delivery teams to develop competitive, executable, and profitable proposals. Align commercial strategies with technical solutions, contract requirements, and business objectives while contributing to best-practice improvements. Leadership & Team Contribution Serve as a senior commercial point of contact, providing guidance, coaching, and knowledge sharing on complex opportunities and commercial best practices. Demonstrate leadership, accountability, stakeholder management, and ownership while fostering collaboration and commercial excellence across the team. Who You Are Entrepreneurial Mindset : Identify and develop new business opportunities through strong commercial and technical expertise and drive innovative deal structures and provide guidance on complex commercial opportunities. Customer-Centric Thinking: Develop customer-focused solutions that balance customer needs with business objectives and build trusted relationships and deliver commercial outcomes that create long-term customer value. 5+ years of experience in commercial management, pricing, financial modelling, deal structuring, bid support, or commercial finance, with a proven ability to manage complex opportunities. Strong expertise in pricing strategy, profitability analysis, commercial risk management, financial evaluation, and contract negotiations. Experience collaborating with Sales, Finance, Legal, Technical, Contract Management, and Bid teams in multi-stakeholder environments. Excellent communication, stakeholder management, negotiation, and leadership skills, with the ability to influence senior decision-makers. Bachelor's degree in Business, Finance, Economics, Engineering, Commercial Management, or a related field. Nice to Have Experience in aviation, airports, airlines, travel technology, telecommunications, technology services, consulting, or professional services. Exposure to international or European markets and customer-facing commercial engagements, Additional European language capability is an advantage, particularly German, Russian, French, Spanish, Italian or other European languages. Qualifications WHAT WE OFFER We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team's needs) Flex Day: Make your workday suit your life and plans. Flex-Location: Take up to 30 days a year to work from any location in the world. </p><p><strong>Desired Candidate Profile</strong></p><p>5+ years of experience in commercial management, pricing, financial modelling, deal structuring, bid support, or commercial finance, with a proven ability to manage complex opportunities. Strong expertise in pricing strategy, profitability analysis, commercial risk management, financial evaluation, and contract negotiations. Experience collaborating with Sales, Finance, Legal, Technical, Contract Management, and Bid teams in multi-stakeholder environments. Excellent communication, stakeholder management, negotiation, and leadership skills, with the ability to influence senior decision-makers. Bachelor's degree in Business, Finance, Economics, Engineering, Commercial Management, or a related field. Nice to Have Experience in aviation, airports, airlines, travel technology, telecommunications, technology services, consulting, or professional services. Exposure to international or European markets and customer-facing commercial engagements, Additional European language capability is an advantage, particularly German, Russian, French, Spanish, Italian or other European languages.</p>
<p><strong>Closing Date : Sept 22.2026</strong></p>
<p><strong>Short-Term Consultancy: <em>Incubation Facilitator </em></strong></p>
<p><strong>1. Background</strong></p>
<p><strong>The Youth Grow Activity (YGA)</strong> is a five-year (2023–2028) initiative funded by the United States, implemented by Q2IMPACT (a QED Group company) and partners, in direct partnership with the Government of Jordan. YGA is a strategic U.S. investment in Jordan's workforce, stability, and long-term economic self-reliance, upskilling Jordanian youth and connecting them to opportunities to strengthen one of America's most reliable partners during a period of intense regional political, economic, and social turmoil.</p>
<p><strong>College for Advanced Vocational Training (CAVT) </strong>was established in 2022 by the Crown Prince Foundation to promote the Technical and Vocational Education and Training (TVET) sector in Jordan. CAVT offers high-quality, accredited, affordable, future-oriented, and technology-enabled TVET programs across a diverse range of fields aligned with global trends, ensuring a highly skilled workforce capable of adapting to evolving market demands.</p>
<p>Within the Jordanian TVET ecosystem, technical proficiency alone is no longer sufficient for competitiveness; graduates and skilled practitioners also need entrepreneurial tools — business model design, marketing, and financial management — to move from “skilled” to “employed” or self-employed. With several mega-projects on the horizon, Jordan's labor market increasingly demands innovative, professionalized talent. The Vocation-to-Venture (V2V) Launchpad responds to this need as an Incubation program designed for TVET students/graduates/labor and TVET skilled youth (18–29 years) from College of Advanced Vocational Training (CAVT)’ graduates and vocational labor. The program focusses on building foundational business and entrepreneurial competencies through experiential, challenge-based learning and practical application. Its primary objective is to strengthen entrepreneurial literacy, promote self-employment awareness, and equip participants with the knowledge and skills required to transform their vocational knowledge and skills into ventures, and to pursue sustainable income-generating opportunities.</p>
<p>To ensure long-term operational sustainability and efficient delivery during the incubation phase, YGA is providing technical assistance to CAVT's V2V (Vocation-to-Venture) project by engaging a dedicated short term <strong>Incubation Facilitator</strong>.</p>
<p><strong>2. Short term - Incubation Facilitator -Consultant Summary</strong></p>
<p>The Youth Grow Activity (YGA) is seeking a qualified <strong>Incubation Facilitator</strong> (<strong>Short-Term Consultancy)</strong> to support the operational implementation and delivery of incubation programs and services under the supervision of CAVT Business Incubator.</p>
<p>In this role, the consultant will oversee participant administration, program logistics, and operational workflows while directly supporting entrepreneurs in developing and executing their business models and milestones. Additionally, the position is responsible for coordinating with mentors and stakeholders, tracking key performance indicators (KPIs), preparing operational reports, and implementing Standard Operating Procedures (SOPs) to ensure continuous improvement, efficient implementation, and sustainable incubator operations.</p>
<p><strong>3. Scope of Work & Key Responsibilities</strong></p>
<p>The Incubation Consultant will be responsible for:</p>
<ul>
<li>Coordinating the operational implementation and delivery of incubation programs, activities, and services.</li>
<li>Managing admission, registration, onboarding, and participant records.</li>
<li>Supporting the development of incubation plans, milestones, and budgets for program participants.</li>
<li>Guiding incubation participants in developing and executing their business models.</li>
<li>Implementing and continuously improving incubation operational processes, workflows, and Standard Operating Procedures (SOPs).</li>
<li>Maintaining program databases, tracking Key Performance Indicators (KPIs), and preparing operational reports and program documentation.</li>
<li>Coordinating with internal departments, consultants, mentors, service providers, and external stakeholders to ensure effective program implementation.</li>
<li>Assisting in organizing networking events, competitions, Demo Days, exhibitions, and other incubator activities.</li>
<li>Participating in Training of Trainers (ToT), knowledge transfer, and institutional capacity-building activities.</li>
<li>Performing any other duties related to incubation operations as assigned.</li>
</ul>
<p><strong>4. Assignment Details</strong></p>
<table align="right" border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>Item</strong></p>
</td>
<td >
<p><strong>Details</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Assignment Title</strong></p>
</td>
<td >
<p>Incubation Facilitator</p>
</td>
</tr>
<tr>
<td >
<p><strong>Period of Performance/ Duration</strong></p>
</td>
<td >
<p>3 Months (36 Total Days | 12 Days/Month)</p>
</td>
</tr>
<tr>
<td >
<p><strong>Level of Effort (LOE)</strong></p>
</td>
<td >
<p>Short term Assignment</p>
</td>
</tr>
</tbody>
</table>
<div >
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>Role Summary</strong></span></span></p><br><p><span><span>The Accounts Payable Intern will support APCO's North America finance function from APCO's office in Amman, Jordan. The intern will assist with day-to-day accounts payable activities, invoice processing, payment documentation, vendor support, and finance administration while gaining hands-on exposure to accounting operations within a global organization. This role will report to the Accounts Payable Lead in Amman and will work closely with finance colleagues supporting APCO's North America offices. The candidate must be based in Amman, Jordan and available to work on-site from 3:00 PM to 11:00 PM Jordan local time.</span></span></p><br><p><span><span><strong>Job Responsibilities</strong></span></span></p><br><ul><li><p><span><span>Support the review, coding, and processing of supplier invoices in a timely and accurate manner.</span></span></p><br></li><li><p><span><span>Assist with maintaining accounts payable records, invoice files, payment confirmations, and supporting documentation.</span></span></p><br></li><li><p><span><span>Help verify invoices, expense-related documentation, and vendor information in line with internal procedures.</span></span></p><br></li><li><p><span><span>Support vendor account reconciliations and follow up on outstanding items as required.</span></span></p><br></li><li><p><span><span>Assist with monitoring accounts payable mailboxes and responding to routine inquiries under the guidance of the Accounts Payable Lead.</span></span></p><br></li><li><p><span><span>Support the preparation of payment documentation and related finance trackers.</span></span></p><br></li><li><p><span><span>Assist with data entry and updates within APCO’s accounting and finance systems.</span></span></p><br></li><li><p><span><span>Help identify discrepancies and escalate issues to the Accounts Payable Lead when needed.</span></span></p><br></li><li><p><span><span>Support month-end closing activities, reporting requirements, and accounts payable follow-ups.</span></span></p><br></li><li><p><span><span>Participate in finance process improvement initiatives and ad hoc assignments as requested.</span></span></p><br></li></ul><p><span><span><strong>Requirements</strong></span></span></p><br><ul><li><p><span><span>Bachelor's degree in accounting, Finance, Business Administration, or a related field. </span></span></p><br></li><li><p><span><span>Previous internship experience in finance or accounting is a plus.</span></span></p><br></li><li><p><span><span>Strong attention to detail and accuracy.</span></span></p><br></li><li><p><span><span>Good organizational and time management skills.</span></span></p><br></li><li><p><span><span>Proficiency in Microsoft Excel and other Microsoft Office applications.</span></span></p><br></li><li><p><span><span>Strong verbal and written communication skills in English.</span></span></p><br></li><li><p><span><span>Proactive, reliable, and eager to learn.</span></span></p><br></li><li><p><span><span>Ability to work collaboratively with local and international teams.</span></span></p><br></li></ul><p><span><span><strong>Careers at APCO</strong></span></span></p><br><p><span><span>Through our recruitment, hiring and retention efforts, APCO is committed to building teams to bring the best possible expertise and robust perspectives to our clients. We embrace differences in experience, viewpoint and ideas, starting with our values and extending to our behaviors, policies and practices. We aim to create a positive work experience and welcoming environment where everyone feels they belong and can thrive.</span></span></p><br><br><p><span><span><b>About APCO</b></span></span></p><br> <p><span>APCO is a global advisory and advocacy firm helping leading corporations, foundations and governments navigate a complex world and create lasting impact. </span></p><br><br> <p><span>Founded in 1984, </span><span>with one woman’s vision and bold action, APCO has grown into an independent, majority women-owned firm of more than 1,200 employees with work spanning 80 markets around the world.</span></p><br><br> <p><span><span>Headquartered in Washington, D.C., APCO is </span><span>comprised</span><span> of strategic advisers, </span><span>consultants</span><span> and creators, working together across borders and functions, to provide services and </span><span>expertise</span><span> on financial, competitive, </span><span>political</span><span> and societal issues. </span></span></p><br><br> <p><span><span>APCO is a trusted partner to bold purpose-led leaders, lawmakers, government officials, NGOs, the media and other stakeholders in the </span><span>health, energy, technology, transportation & </span><span>infrastructure</span><span> and food & consumer products sectors. For 40 years, the firm has provided public affairs, crisis & reputation, impact, corporate </span><span>reputation</span><span> and global solutions services. </span></span></p><br><br> <p><span>APCO is </span><span><span>renowned for its ability to champion clients’ interests and permission to </span><span>operate</span><span>, build their reputation and strengthen their standing. </span></span><span>APCO’s integrated approach and team of tenacious and empathic talent create connections and winning strategies that accelerate progress and deepen impact.</span></p><br><br> <p><span>By bringing diverse people and ideas together, and working beyond traditional boundaries, APCO builds the un/common ground upon which progress is made.</span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p><strong>We’re looking for a Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</strong></p><br><p><strong>What’s On Your Plate?</strong></p><br><ul><li><p><strong>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply. </strong></p><br></li><li><p><strong>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy. </strong></p><br></li><li><p><strong>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy. </strong></p><br></li><li><p><strong>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</strong></p><br></li><li><p><strong>Reviewing and resolving any issues with local suppliers. </strong></p><br></li><li><p><strong>Assortment: </strong></p><br></li></ul><ul><li><p><strong>Ensuring cost efficiency across our consumers that meets their needs/wants. </strong></p><br></li><li><p><strong>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories. </strong></p><br></li><li><p><strong>Providing regional teams with information regarding products and quantities needed for international and regional contracts. </strong></p><br></li><li><p><strong>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc. </strong></p><br></li></ul><ul><li><p><strong>Price: </strong></p><br></li></ul><ul><li><p><strong>Pricing the items based on pricing guidelines and recommended prices for PL/Imported items. </strong></p><br></li><li><p><strong>Collecting market prices and conducting country price audits. </strong></p><br></li></ul><ul><li><p><strong>Promos: </strong></p><br></li></ul><ul><li><p><strong>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment. </strong></p><br></li><li><p><strong>Developing the country promotion calendar. </strong></p><br></li><li><p><strong>Following up and ensuring effective execution of all activities required for each promotional event. </strong></p><br></li><li><p><strong>Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends. </strong></p><br></li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li><p><strong>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</strong></p><br></li><li><p><strong>You have built teams and led cross-functional projects at scale.</strong></p><br></li><li><p><strong>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</strong></p><br></li><li><p><strong>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to making a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</strong></p><br></li><li><p><strong>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools.</strong></p><br></li><li><p><strong>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</strong></p><br></li><li><p><strong>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</strong></p><br></li><li><p><strong>Language skills: Fluent English and Arabic would be highly advantageous.</strong></p><br></li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><p><strong>Role Summary</strong></p><br><br><p><strong>We’re looking for a Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</strong></p><br><br><br><p><strong>What’s On Your Plate?</strong></p><br><br><ul><li><p><strong>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply. </strong></p><br><br></li><li><p><strong>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy. </strong></p><br><br></li><li><p><strong>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy. </strong></p><br><br></li><li><p><strong>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</strong></p><br><br></li><li><p><strong>Reviewing and resolving any issues with local suppliers. </strong></p><br><br></li><li><p><strong>Assortment: </strong></p><br><br></li></ul><ul><li><p><strong>Ensuring cost efficiency across our consumers that meets their needs/wants. </strong></p><br><br></li><li><p><strong>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories. </strong></p><br><br></li><li><p><strong>Providing regional teams with information regarding products and quantities needed for international and regional contracts. </strong></p><br><br></li><li><p><strong>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc. </strong></p><br><br></li></ul><ul><li><p><strong>Price: </strong></p><br><br></li></ul><ul><li><p><strong>Pricing the items based on pricing guidelines and recommended prices for PL/Imported items. </strong></p><br><br></li><li><p><strong>Collecting market prices and conducting country price audits. </strong></p><br><br></li></ul><ul><li><p><strong>Promos: </strong></p><br><br></li></ul><ul><li><p><strong>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment. </strong></p><br><br></li><li><p><strong>Developing the country promotion calendar. </strong></p><br><br></li><li><p><strong>Following up and ensuring effective execution of all activities required for each promotional event. </strong></p><br><br></li><li><p><strong>Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends. </strong></p><br><br></li></ul><br>What you need to be successful<br><p><strong>What Did We Order?</strong></p><br><br><ul><li><p><strong>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</strong></p><br><br></li><li><p><strong>You have built teams and led cross-functional projects at scale.</strong></p><br><br></li><li><p><strong>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</strong></p><br><br></li><li><p><strong>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to making a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</strong></p><br><br></li><li><p><strong>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools.</strong></p><br><br></li><li><p><strong>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</strong></p><br><br></li><li><p><strong>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</strong></p><br><br></li><li><p><strong>Language skills: Fluent English and Arabic would be highly advantageous.</strong></p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
<br><br> </div>
<p><h4>Company description</h4>
<p><strong>About Orient Express</strong><br>
Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express Sailing Yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine-dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express.</p>
<h4>Job description</h4>
<p>Should have comprehensive and up to date knowledge of all the outlets' unique selling points, features, amenities, services, and policies and those of the competition.<br>
Identify and target potential market opportunities to expand the business.<br>
Negotiate and finalize contracts with clients.<br>
Work closely with the Sales & Revenue Department as the point of contact for all F&B related bookings and enquiries, in close coordination with the Outlet Managers to promote special events and occasions.<br>
Achieve all individual hotel food & beverage sales targets in your area by maintaining and creating a close relationship with customers.<br>
Generate new and maintain existing customer relationships through various sales activities and create awareness of the hotel outlets and facilities through face-to-face sales calls, telephone calls, entertainment, site inspections, etc., to ensure complete coverage of own portfolio of accounts and achieve set targets and maximum possible productivity.<br>
Ensure that all incoming requests are addressed within 24 hours in order to avoid customer complaints and loss of business.<br>
Display a pleasant manner and positive attitude at all times to promote a good company image to guests and colleagues in order to avoid internal or external complaints.<br>
Closely monitor the accounts' revenue and business production of own business portfolio and maintain an up-to-date “Account & Contact Database” in the property management system as well as maintain end of month production reports.<br>
Update the hotel on the negotiation/progress of every event and use the technology available for communication and client correspondence.<br>
Provide feedback to the Director of Food & Beverage on changing market conditions, review direct competition and conduct regular research to identify new selling strategies.<br>
Participate in any training and development programs as recommended by senior management.<br>
Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment.<br>
Conduct site inspections with prospective and existing clients.<br>
Prepare weekly, monthly, quarterly, and annual reports as required. Assist with compilation of competitive intelligence information.<br>
Other tasks as assigned.</p>
<h4>Qualifications</h4>
<ul>
<li>Possess minimum a hospitality degree or similar; commerce, sales and marketing, business administration, or any relevant courses.</li>
<li>Minimum two years post graduate work experience in a similar position.</li>
<li>Have a minimum of 2-3 years' experience in sales in U.A.E. market; experience in the food & beverages sectors would be an advantage.</li>
<li>Fluency in English is essential.</li>
<li>Proficient in MS Office applications, Excel, and PowerPoint.</li>
<li>Energetic, passionate, and self-motivated.</li>
<li>Able to determine and prioritize tasks under minimum supervision.</li>
<li>Proficiency in CRM software and data analysis tools.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>A competitive salary package.</li>
<li>ALL - Heartist® Program: Employee benefit card offering discounted rates at all Accor locations and partner venues worldwide.</li>
<li>Learning & development: Opportunity to develop your talent and grow within your property and across the world!</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p><strong>About Orient Express</strong><br>
Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express Sailing Yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine-dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express.</p>
<h4>Job description</h4>
<p>Should have comprehensive and up to date knowledge of all the outlets' unique selling points, features, amenities, services, and policies and those of the competition.<br>
Identify and target potential market opportunities to expand the business.<br>
Negotiate and finalize contracts with clients.<br>
Work closely with the Sales & Revenue Department as the point of contact for all F&B related bookings and enquiries, in close coordination with the Outlet Managers to promote special events and occasions.<br>
Achieve all individual hotel food & beverage sales targets in your area by maintaining and creating a close relationship with customers.<br>
Generate new and maintain existing customer relationships through various sales activities and create awareness of the hotel outlets and facilities through face-to-face sales calls, telephone calls, entertainment, site inspections, etc., to ensure complete coverage of own portfolio of accounts and achieve set targets and maximum possible productivity.<br>
Ensure that all incoming requests are addressed within 24 hours in order to avoid customer complaints and loss of business.<br>
Display a pleasant manner and positive attitude at all times to promote a good company image to guests and colleagues in order to avoid internal or external complaints.<br>
Closely monitor the accounts' revenue and business production of own business portfolio and maintain an up-to-date “Account & Contact Database” in the property management system as well as maintain end of month production reports.<br>
Update the hotel on the negotiation/progress of every event and use the technology available for communication and client correspondence.<br>
Provide feedback to the Director of Food & Beverage on changing market conditions, review direct competition and conduct regular research to identify new selling strategies.<br>
Participate in any training and development programs as recommended by senior management.<br>
Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment.<br>
Conduct site inspections with prospective and existing clients.<br>
Prepare weekly, monthly, quarterly, and annual reports as required. Assist with compilation of competitive intelligence information.<br>
Other tasks as assigned.</p>
<h4>Qualifications</h4>
<ul>
<li>Possess minimum a hospitality degree or similar; commerce, sales and marketing, business administration, or any relevant courses.</li>
<li>Minimum two years post graduate work experience in a similar position.</li>
<li>Have a minimum of 2-3 years' experience in sales in U.A.E. market; experience in the food & beverages sectors would be an advantage.</li>
<li>Fluency in English is essential.</li>
<li>Proficient in MS Office applications, Excel, and PowerPoint.</li>
<li>Energetic, passionate, and self-motivated.</li>
<li>Able to determine and prioritize tasks under minimum supervision.</li>
<li>Proficiency in CRM software and data analysis tools.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>A competitive salary package.</li>
<li>ALL - Heartist® Program: Employee benefit card offering discounted rates at all Accor locations and partner venues worldwide.</li>
<li>Learning & development: Opportunity to develop your talent and grow within your property and across the world!</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About Orient Express</strong></p><br><p>Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express Sailing Yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine- dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express.</p><br><br>Job Description<br><br><ul><li> Should have comprehensive and up to date knowledge of all the outlets unique selling points, features, amenities, services and policies and those of the competition.</li><li>Identify and target potential market opportunities to expand the business.</li><li>Negotiate and finalize contracts with clients.</li><li>Work closely with the Sales & Revenue Department as the point of contact for all F&B related bookings and enquiries, in close coordination with the Outlet Managers to promote special events and occasions.</li><li>Achieve all individual Hotel Food & Beverage sales targets in your area by maintaining and creating a close relationship with customers.</li><li>Generate new and maintain existing customer relationships through various sales activities and create awareness of the hotel outlets and facilities through face-to-face sales calls, telephone calls, entertainment, site inspections etc., to ensure complete coverage of own portfolio of accounts and achieve set targets and maximum possible productivity.</li><li>Ensure that all incoming requests are addressed within 24 hours in order to avoid customer complaints and loss of business.</li><li>Display a pleasant manner and positive attitude at all times to promote a good company image to guests and colleagues in order to avoid internal or external complaints.</li><li>Closely monitor the accounts revenue and business production of own business portfolio and maintain an up to date “Account & Contact Database” in the property management system as well as maintain end of month production reports.</li><li>Update the hotel on the negotiation/progress of every event and use the technology available for communication and client correspondence.</li><li>Provide feedback to the Director of Food & Beverage on changing market conditions, review direct competition and conduct regular research to identify new selling strategies.</li><li>Participate in any Training and Development programs as recommended by the senior management.</li><li>Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment.</li><li>Conduct site inspections with prospective and existing clients.</li><li>Prepare weekly, monthly, quarterly and annual reports as required. Assist with compilation of competitive intelligence information.</li><li>Other tasks as assigned.</li></ul><br>Qualifications<br><br><ul><li>o possess minimum a hospitality degree or similar; Commerce, Sales and Marketing, Business Administration or any relevant courses.</li><li>Minimum two years post graduate work experience in a similar position.</li><li>Have a minimum of 2-3 years' experience in sales in U.A.E. market, experience in the Food & Beverages sectors would be an advantage.</li><li>Fluency in English is essential.</li><li>Proficient in MS Office applications/Excel and PowerPoint.</li><li>Energetic, Passionate and Self-Motivated.</li><li>Able to determine and prioritize tasks under minimum supervision.</li><li>Proficiency in CRM software and data analysis tools.</li></ul><br>Additional Information<br><br><ul><li>A competitive salary package</li><li>ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide.</li><li>Learning & development: Opportunity to develop your talent and grow within your property and across the world! </li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Role Summary We re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What is on your plate?</p><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</li><li>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers.</li></ul><p>Assortment:</p><ul><li>Ensuring cost efficiency across our consumers that meets their needs/wants.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li></ul><p>Price:</p><ul><li>Pricing the items based on pricing guidelines and recommended prices for PL/Imported items.</li><li>Collecting market prices and conducting country price audits.</li></ul><p>Promos:</p><ul><li>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analyzing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li><li>Regular market visits to check the assortment available in the country and pushing our suppliers to source them for us.</li></ul><p>Price:</p><ul><li>Pricing the items based on Ministry pricing guidelines of Fruits & Vegetables on a daily basis.</li><li>Collecting market prices and conducting country price audits.</li></ul><p>Promos:</p><ul><li>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analyzing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li></ul><p>Quality:</p><ul><li>Regular Tmart Stores visits to ensure the quality of Fruits & Veg provided by our suppliers is as per our requirement and SOP.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting. You have built teams and led cross-functional projects at scale. You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you. You can interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills and always like to be hands-on with several tools. You have excellent analytical and communication skills and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission. Language skills: Fluent in English mandatory & Arabic can be a plus</p><p></p></section>