Waiters Jobs in Jordan
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Jordan - Amman
<p> </p><p>What you'll do</p><p>Operations & incident management</p><p>- Operate and monitor AWS workloads across multiple accounts, regions and stages (dev, test, prod)</p><p>- Proactively detect, analyse and resolve incidents within strict SLAs, incl. outside business hours</p><p>- Handle incidents, problems, service requests and changes end-to-end in an ITSM tool (e.g. ServiceNow), incl. root cause analysis</p><p>- Coordinate escalations with AWS Support and third parties</p><p>- Take part in a 24/7 on-call rotation (primary/secondary responder)</p><p> </p><p>Application onboarding & deployment</p><p>- Onboard new applications and adapt existing environments at short notice</p><p>- Prepare and execute deployments of application artefacts on change request</p><p>- Operate containerised workloads (Docker) with S3 storage and WAF protection</p><p> </p><p>Maintenance & resilience</p><p>- Maintain patch baselines and run monthly patching of Windows and Linux systems via AWS Systems Manager</p><p>- Maintain golden AMIs / base images</p><p>- Backup & restore, disaster recovery tests, business continuity plans</p><p>- Manage endpoint protection and antivirus agents</p><p> </p><p>Infrastructure as Code & automation</p><p>- Build and maintain infrastructure with Terraform, CloudFormation and CDK</p><p>- Design self-healing, disposable infrastructure (automatic rebuild instead of repair)</p><p>- Automate recurring operational tasks</p><p> </p><p>Platform engineering</p><p>- Support design and implementation of new AWS platform services together with the client's cloud team</p><p>- Work with Control Tower, Organizations/SCPs, IAM, Security Hub, GuardDuty, Transit Gateway, Site-to-Site VPN, Network Firewall, Route 53, SNS/SES, ACM</p><p>- Regular optimisation reviews: cost (rightsizing, Reserved Instances), security and automation</p><p> </p><p>Security & compliance</p><p>- Apply CIS Benchmarks and AWS security best practices</p><p>- Support the client's Security Operations Center (SOC) with analysis of alerts and findings</p><p>- Work within strict compliance frameworks (ISO 27001, GDPR) and support audits</p><p> </p><p>Monitoring & documentation</p><p>- Define and maintain monitoring checks, thresholds and alerting (e.g. CloudWatch and 3rd-party tools)</p><p>- Maintain runbooks, playbooks, recovery plans, architecture diagrams and architecture decisions</p><p>- Update documentation after every incident, change and patch</p><p> </p><p>What you bring</p><p>- Min. 3 years of hands-on AWS experience in production environments</p><p>- Infrastructure as Code (Terraform, CloudFormation or CDK)</p><p>- Strong Linux and Windows Server administration (Microsoft or Red Hat background)</p><p>- Experience with monitoring and ticketing tools</p><p>- Basic knowledge of ITIL processes (incident, problem, change)</p><p>- Fluent English, written and spoken</p><p>- Willingness to work in a 24/7 on-call rotation</p><p>- Willingness to pass a background/security check</p><p> </p><p>Nice to have</p><p>- AWS certification (Solutions Architect, SysOps/CloudOps Administrator or higher)</p><p>- AWS Professional or Specialty certification (Solutions Architect Professional, DevOps Engineer Professional, Security Specialty)</p><p>- ITIL Foundation certificate</p><p>- PKI / certificate management experience</p><p>- Container experience (Docker, Kubernetes)</p><p>- Experience in regulated industries</p><p>- German language skills</p><p> </p><p>What we offer</p><p>- Competitive compensation, well above local market</p><p>- Additional on-call allowance on top of base pay</p><p>- Long-term engagement: 12 months, with option to extend</p><p>- Work with enterprise clients in Europe and a German partner team</p><p>- Fully remote from Jordan</p><p> </p><p>Key facts</p><p>Start: Q1 2027</p><p>Type: Full-time contractor</p><p>Location: Remote (Jordan)</p><p> </p><p>' data-parsley-minlength='10' data-parsley-minlength-message='Min limit is 10 Characters' errorMessage='' ></p><p>AWS Cloud Engineer – Managed Services (Remote, Jordan)</p><p> </p><p> </p><p>The role</p><p>You will operate, secure and continuously improve AWS environments and internet-facing applications in a 24/7 managed service model, and support our clients' platform teams in building new AWS services. You act as a qualified 2nd-level team – not end-user support. We expect independent, pragmatic engineering, not just following instructions.</p><p> </p><p>What you'll do</p><p>Operations & incident management</p><p>- Operate and monitor AWS workloads across multiple accounts, regions and stages (dev, test, prod)</p><p>- Proactively detect, analyse and resolve incidents within strict SLAs, incl. outside business hours</p><p>- Handle incidents, problems, service requests and changes end-to-end in an ITSM tool (e.g. ServiceNow), incl. root cause analysis</p><p>- Coordinate escalations with AWS Support and third parties</p><p>- Take part in a 24/7 on-call rotation (primary/secondary responder)</p><p> </p><p>Application onboarding & deployment</p><p>- Onboard new applications and adapt existing environments at short notice</p><p>- Prepare and execute deployments of application artefacts on change request</p><p>- Operate containerised workloads (Docker) with S3 storage and WAF protection</p><p> </p><p>Maintenance & resilience</p><p>- Maintain patch baselines and run monthly patching of Windows and Linux systems via AWS Systems Manager</p><p>- Maintain golden AMIs / base images</p><p>- Backup & restore, disaster recovery tests, business continuity plans</p><p>- Manage endpoint protection and antivirus agents</p><p> </p><p>Infrastructure as Code & automation</p><p>- Build and maintain infrastructure with Terraform, CloudFormation and CDK</p><p>- Design self-healing, disposable infrastructure (automatic rebuild instead of repair)</p><p>- Automate recurring operational tasks</p><p> </p><p>Platform engineering</p><p>- Support design and implementation of new AWS platform services together with the client's cloud team</p><p>- Work with Control Tower, Organizations/SCPs, IAM, Security Hub, GuardDuty, Transit Gateway, Site-to-Site VPN, Network Firewall, Route 53, SNS/SES, ACM</p><p>- Regular optimisation reviews: cost (rightsizing, Reserved Instances), security and automation</p><p> </p><p>Security & compliance</p><p>- Apply CIS Benchmarks and AWS security best practices</p><p>- Support the client's Security Operations Center (SOC) with analysis of alerts and findings</p><p>- Work within strict compliance frameworks (ISO 27001, GDPR) and support audits</p><p> </p><p>Monitoring & documentation</p><p>- Define and maintain monitoring checks, thresholds and alerting (e.g. CloudWatch and 3rd-party tools)</p><p>- Maintain runbooks, playbooks, recovery plans, architecture diagrams and architecture decisions</p><p>- Update documentation after every incident, change and patch</p><p> </p><p>What you bring</p><p>- Min. 3 years of hands-on AWS experience in production environments</p><p>- Infrastructure as Code (Terraform, CloudFormation or CDK)</p><p>- Strong Linux and Windows Server administration (Microsoft or Red Hat background)</p><p>- Experience with monitoring and ticketing tools</p><p>- Basic knowledge of ITIL processes (incident, problem, change)</p><p>- Fluent English, written and spoken</p><p>- Willingness to work in a 24/7 on-call rotation</p><p>- Willingness to pass a background/security check</p><p> </p><p>Nice to have</p><p>- AWS certification (Solutions Architect, SysOps/CloudOps Administrator or higher)</p><p>- AWS Professional or Specialty certification (Solutions Architect Professional, DevOps Engineer Professional, Security Specialty)</p><p>- ITIL Foundation certificate</p><p>- PKI / certificate management experience</p><p>- Container experience (Docker, Kubernetes)</p><p>- Experience in regulated industries</p><p>- German language skills</p><p> </p><p>What we offer</p><p>- Competitive compensation, well above local market</p><p>- Additional on-call allowance on top of base pay</p><p>- Long-term engagement: 12 months, with option to extend</p><p>- Work with enterprise clients in Europe and a German partner team</p><p>- Fully remote from Jordan</p><p> </p><p>Key facts</p><p>Start: Q1 2027</p><p>Type: Full-time contractor</p><p>Location: Remote (Jordan)</p><p> </p>
Jordan - Amman
<p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.</p> <p> </p> <p>Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS</p> <p>Education: Technical, Trade, or Vocational School Degree.</p> <p>Related Work Experience: At least 2 years of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p>
IT-Security C&T
Jordan - Amman
<p>Design and implement comprehensive information assurance and IT security solutions, including SIEM, DLP, Endpoint Security, Identity Management, and Vulnerability Management. Participate in the selection, evaluation, deployment, and management of enterprise security technologies such as firewalls, antivirus, intrusion detection/prevention systems, encryption, and remote access. Perform configuration, administration, and optimization of security systems and tools at client sites. Define, verify, and implement security controls and countermeasures in alignment with organizational policies and industry standards. Deliver security recommendations and reports to improve the organization s security posture. Conduct security investigations, incident response, and forensic analysis of violations and breaches; prepare detailed reports and summaries for management. Develop and maintain forensic tools, standards, and procedures to ensure consistent investigation processes. Perform threat management and modeling, identifying potential threat vectors and developing use cases for security monitoring. Analyze system logs, vulnerability scans, trace data, and firewall/server logs to detect anomalies and enhance security operations.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Technical Skills:</strong> Strong understanding and knowledge in IT systems. Good skills in implementing and configuring networks and network. Experience in Security Technologies such as , Archsight, Splunk Knowledge of network monitoring, analysis, troubleshooting, and configuration control technologies. Conducting forensic media analysis and log file analysis. Experince of various operating system including but not limited to Windows, Linux,. Extensive Incident Response leadership experience. Experience with VPN, SSL, and other encryption methodology.</p><p><strong>Requirements :</strong> Bachelor s degree in IT, Engineering 3+ years of experience in IT/Security operations or SOC role. Network+, CCNA R&S, Security +, Linux security, windows security or forensics training is plus. Professional Security certification preferred (CIHE, CEH, CPTE, or equivalent). Knowledge and experience in network switches, routers and firewalls Knowledge of Microsoft Word, Project, Excel, Access,</p>
National Parcel Stations Network- Parcelat
Jordan - Amman
<p>The Quality Assurance and Documentation Engineer is responsible for ensuring application quality, stability, and knowledge continuity across all systems. This role combines hands-on testing with structured technical documentation, ensuring that functional behavior, system architecture, integrations, and processes are fully understood, documented, and repeatable.</p><p>Responsibilities:</p><p><strong>Quality Assurance & Testing</strong></p><ul><li>Plan, design, and execute functional, regression, and smoke test cases for web, API, Windows client, and mobile applications.</li><li>Validate business requirements against implemented features and acceptance criteria.</li><li>Test multi-tenant scenarios, role-based access, and permission logic.</li><li>Validate integrations with external systems (e.g., payment gateways).</li><li>Perform data validation testing on SQL Server to ensure data accuracy and integrity.</li><li>Identify, log, and track defects using Jira / Azure DevOps.</li><li>Verify bug fixes and prevent regressions.</li><li>Support User Acceptance Testing (UAT) and pre-production validation.</li></ul><p><strong>Release & Environment Validation</strong></p><ul><li>Validate deployment readiness for QA, UAT, and Production environments.</li><li>Perform post-deployment verification and smoke testing.</li><li>Support hotfix validation and emergency releases.</li><li>Coordinate with DevOps and Development teams to ensure environment stability.</li></ul><p><strong>Test Documentation & Standards</strong></p><ul><li>Create and maintain: test plans, test cases, test scenarios, and regression suites</li><li>Define and improve QA processes and testing standards.</li><li>Ensure repeatable, auditable testing practices aligned with SDLC.</li></ul><p><strong>Application & Technical Documentation</strong></p><ul><li>Document application components including: modules and features, application flows, APIs and integrations, data flows and dependencies, and background jobs and scheduled processes.</li><li>Maintain up-to-date documentation for: architecture overview, deployment flows, and environment configurations</li><li>Ensure documentation is structured, accessible, and version controlled.</li><li>Work closely with developers to capture technical knowledge accurately.</li></ul><p><strong>Knowledge Management & Transition</strong></p><ul><li>Lead documentation activities during vendor transition and knowledge transfer.</li><li>Ensure critical system knowledge is captured and not retained by individuals.</li><li>Support onboarding of new team members using documented materials.</li><li>Actively reduce single-point-of-failure risks.</li></ul><p><strong>SDLC & Process Compliance</strong></p><ul><li>Ensure QA activities are embedded in the SDLC.</li><li>Validate that acceptance criteria are met before release approval.</li><li>Support sprint planning by estimating QA effort.</li><li>Participate in retrospectives to improve quality processes.</li></ul><p><strong>Tools & Automation (Progressive)</strong></p><ul><li>Support test automation initiatives where applicable.</li><li>Collaborate with DevOps on CI/CD quality gates.</li><li>Identify opportunities to improve testing efficiency and coverage.</li></ul><p><strong>Collaboration & Communication</strong></p><ul><li>Work closely with development team lead, developers, and technical delivery lead, DevOps & Infra teams.</li><li>Provide clear quality status and risk visibility.</li><li>Escalate quality risks early.</li></ul><p><strong>Job Relations:</strong></p><p>Reports to IT Manager. Works closely with Development, DevOps, Infra, and Product teams. Coordinates with business stakeholders during UAT.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in computer engineering, computer science, or a related field.</p><p>3-6 years of experience in QA or software testing, and documentation</p><p>Strong understanding of SDLC and testing methodologies.</p><p>Experience testing: Web applications, APIs, and SQL-based systems</p><p>Strong documentation and communication skills.</p><p>Detail-oriented with strong analytical skills.</p><p><strong>Competencies:</strong></p><ul><li>Experience with enterprise or multi-tenant systems.</li><li>Experience documenting legacy systems.</li><li>Exposure to ASP.NET Zero / abp.io.</li><li>Experience working with distributed teams.</li><li>Familiarity with basic test automation concepts.</li></ul><p><strong>Skills & Languages:</strong></p><ul><li>Proficiency with Agile tools (e.g., Jira)</li><li>Understanding of software development life cycle and agile methodologies.</li><li>Good knowledge of partner/system integration principles (APIs, data exchange formats, etc.)</li><li>Fluent in English (required).</li><li>Arabic proficiency (preferred).</li></ul>
ProgressSoft
Jordan - Amman
<p>We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels. Responsibilities Implement and install solutions at customer's infrastructure platforms. Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers. Act positively and respond promptly to the customer s requests/tickets. Prepare, review and ensure the accuracy of technical documentation. Conduct Preventive / Corrective Maintenance visits. Perform any other job-related duties related to work.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field.</li><li>At least 2 years experience in a similar field.</li><li>Willing to travel and work extra hours when needed.</li><li>Experience in database engines (Oracle, MS-SQL, and PostgreSQL).</li><li>Experience in operating systems (Linux and MS Windows).</li><li>Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad)</li><li>Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere).</li><li>Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible)</li><li>Knowledge in Directory Services (AD & LDAP).</li><li>Excellent personal skills Professional effective communication, verbal and written Customer oriented mentality Details oriented and a team player Initiative and self-managed Time management and result oriented</li><li>Experience in one or more of the below is a plus: Experience in large enterprise environments with emphasis on payments, remittance solutions.</li><li>Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure.</li><li>Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies.</li><li>Knowledge of PKI Infrastructure and Certificate Authorities.</li><li>Knowledge of database engines (MySQL and NoSQL Databases).</li><li>Knowledge of server and client operating systems (Linux Distros, MS Windows).</li><li>Knowledge in Object Storage management.</li><li>Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak).</li><li>Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).</li></ul>
ProgressSoft
Jordan - Amman
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<span>We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison.<br> The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues.<br> The position will require close collaboration with other technical support and engineering teams at different levels.<br> Responsibilities Implement and install solutions at customer's infrastructure platforms.<br> Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers.<br> Act positively and respond promptly to the customer’s requests/tickets.<br> Prepare, review and ensure the accuracy of technical documentation.<br> Conduct Preventive / Corrective Maintenance visits.<br> Perform any other job-related duties related to work.<br> Requirements Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field.<br> At least 2 years experience in a similar field.<br> Willing to travel and work extra hours when needed.<br> Experience in database engines (Oracle, MS-SQL, and PostgreSQL).<br> Experience in operating systems (Linux and MS Windows).<br> Developed knowledge in cloud Infrastructure Orchestration Tools (Ex.<br> Kubernetes, HashiCorp Nomad) Working experience in application servers (Ex.<br> Apache Tomcat, Oracle WebLogic, IBM WebSphere).<br> Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible) Knowledge in Directory Services (AD & LDAP).<br> Excellent personal skills Professional effective communication, verbal and written Customer oriented mentality Details oriented and a team player Initiative and self-managed Time management and result oriented Experience in one or more of the below is a plus: Experience in large enterprise environments with emphasis on payments, remittance solutions.<br> Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure.<br> Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies.<br> Knowledge of PKI Infrastructure and Certificate Authorities.<br> Knowledge of database engines (MySQL and NoSQL Databases).<br> Knowledge of server and client operating systems (Linux Distros, MS Windows).<br> Knowledge in Object Storage management.<br> Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak).<br> Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).<br></span> </div>
UN
Jordan - Amman
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Result of Service<br>The UNRWA Education Department is advancing the digitalization of its core functions under Outcome 2 of the ICT4E operational plan: "The UNRWA education department functions are digitalized to boost the digital transformation of the education system and support evidence-based decision-making. One of the major projects that fall under this effort is implementing the EMIS Premises Module (PM) – Enhancing school infrastructure mapping in the Education Management Information system (EMIS). This module will focus on digitizing and streamlining school infrastructure data collection, management, and visualization. To support this initiative, we seek to recruit an experienced Quality Assurance who will be responsible for testing new features of the EMIS Premises Module.<br> Work Location<br>HQA and open for remote consultancy in the UNRWA fields of operations<br> Expected duration<br>7 months<br> Duties and Responsibilities<br>The Consultant will be responsible for developing and maintaining various modules of the Education System. Key tasks include building new web pages, updating existing components, developing reports, and ensuring system security through regular updates and patches Specific Outputs/Tasks include but not limited to: • Build and update web pages using ASP.NET. • Maintain and enhance the system's functionality. • Develop and update reports for system modules. • Provide daily support and analyze system requirements. • Create and maintain web APIs. • Conduct bug fixes and quality assurance. • Review code and ensure security testing of new/updated pages. • Prepare technical documents and user manuals. • Deliver a monthly progress report with a backlog tracker<br> Qualifications/special skills<br>University degree from accredited educational institution in Information Technology or related discipline. · Minimum 4 years of experience in : web applications development using ASP.net and MS SQL server.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman with possibility for remote consultancy in the fields of UNRWA operations. • The selected candidate will receive a monthly remuneration that is amounting to JOD 996.42 or equivalent in USD for every fully completed month. • The duration of the Contract is 7 months, and the possibility of extension is subject to the availability of funds, continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role reports to the Analyst Programmer and works under the overall supervision of the Head Software Development Section & Lead Solution Architecture.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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Labiba for Artificial Intelligence LLC
Jordan - Amman
<p>Developing, maintaining, and refining technical specifications, software architectures, and designs, identifying areas for improvement, leading changes, ensuring security compliance, and managing project timelines. They oversee code management, and mentor junior engineers. In addition to, analyzing novel technologies, participating in strategic planning, and taking charge of significant projects while concentrating on AI automation objectives and bot-driven features.</p><p><b>Responsibilities:</b></p><ul><li>Creating and maintaining detailed documentation for software designs, architectures, and technical specifications.</li><li>Identifying areas for improvement in existing software and development processes, leading efforts to implement changes.</li><li>Implementing and enforcing security best practices, ensuring that software complies with relevant industry standards and regulations.</li><li>Taking responsibility for meeting project deadlines, managing resources, and coordinating efforts across multiple teams to ensure timely delivery.</li><li>Ensuring that software solutions are designed to be scalable and integrate seamlessly across different platforms and environments.</li><li>Overseeing the management of the codebase, ensuring proper version control, code organization, and adherence to coding standards.</li><li>Providing guidance, mentorship, and code reviews to junior engineers, helping them grow and improve their skills.</li><li>Conducting thorough code reviews, providing constructive feedback and ensuring that all code meets the highest quality standards.</li><li>Analyzing and optimizing software performance, ensuring efficient use of resources and fast, reliable operations.</li><li>Designing and architecting software solutions, particularly focusing on bot-driven functionalities that align with Labiba s AI and automation goals.</li><li>Leading initiatives to explore new technologies, tools, and methodologies that can improve software development processes and outcomes.</li><li>Taking ownership of major software development projects, overseeing the entire development lifecycle from planning to deployment.</li><li>Working closely with project managers and other stakeholders to define project requirements and deliver high-quality software solutions.</li><li>Participating in strategic planning sessions, contributing technical insights that shape Labiba s software development roadmap.</li><li>Performing other duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education Degree: Bachelor s degree in IT, Software Engineering, or a related field.</p><p>Years of Experience : Not less than 4 years of experience within a related field.</p><p>Excellent Command of oral and written English & Arabic.</p><p>Proficient with .net/.netcore, Javanscript, design Patterns, SQL server, mongo DB, Rabbit MQ ,team management , HA, and C#.</p><p>Advanced problem-solving skills.</p><p>Advanced time management skills.</p>
robusta
Jordan - Amman
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<span>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem.<br> RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains.<br> In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.<br> Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group.<br> With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market.<br> Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.<br> Job Overview We are seeking a motivated Junior .<br>NET Developer to join our team on a 6-month remote contract.<br> This role is ideal for someone with a solid understanding of .<br>NET fundamentals and C# who is eager to gain hands-on experience working on real-world applications in a collaborative development environment.<br> Role Responsibilities Develop, maintain, and troubleshoot applications using C# and the .<br>NET platform.<br> Write clean, maintainable, and well-documented code.<br> Collaborate with senior developers, QA engineers, and other team members to deliver high-quality software.<br> Participate in code reviews and implement feedback.<br> Debug and resolve software defects and performance issues.<br> Follow established coding standards and development best practices.<br> Basic to intermediate experience with C# and the .<br>NET framework/platform.<br> Strong understanding of .<br>NET fundamentals , including object-oriented programming (OOP), classes, inheritance, interfaces, exception handling, and collections.<br> Understanding of software development principles and coding best practices.<br> Familiarity with Visual Studio and Git/version control.<br> Good problem-solving and analytical skills.<br> Strong communication skills and the ability to work effectively in a remote team environment.<br> Nice to Have Exposure to ASP.<br>NET Core or Web API.<br> Basic knowledge of SQL Server and database fundamentals.<br> Familiarity with REST APIs.<br> Experience with Agile/Scrum development practices.<br></span> </div>
National Parcel Stations Network Co.
Jordan - Amman
<h2 class="h5">Job description</h2>
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<span>Location: Amman, Jordan Job Description: The Quality Assurance and Documentation Engineer is responsible for ensuring application quality, stability, and knowledge continuity across all systems.<br> This role combines hands-on testing with structured technical documentation, ensuring that functional behavior, system architecture, integrations, and processes are fully understood, documented, and repeatable.<br> Responsibilities: Quality Assurance & Testing Plan, design, and execute functional, regression, and smoke test cases for web, API, Windows client, and mobile applications.<br> Validate business requirements against implemented features and acceptance criteria.<br> Test multi-tenant scenarios, role-based access, and permission logic.<br> Validate integrations with external systems (e.<br>g., payment gateways).<br> Perform data validation testing on SQL Server to ensure data accuracy and integrity.<br> Identify, log, and track defects using Jira / Azure DevOps.<br> Verify bug fixes and prevent regressions.<br> Support User Acceptance Testing (UAT) and pre-production validation.<br> Release & Environment Validation Validate deployment readiness for QA, UAT, and Production environments.<br> Perform post-deployment verification and smoke testing.<br> Support hotfix validation and emergency releases.<br> Coordinate with DevOps and Development teams to ensure environment stability.<br> Test Documentation & Standards Create and maintain: test plans, test cases, test scenarios, and regression suites Define and improve QA processes and testing standards.<br> Ensure repeatable, auditable testing practices aligned with SDLC.<br> Application & Technical Documentation Document application components including: modules and features, application flows, APIs and integrations, data flows and dependencies, and background jobs and scheduled processes.<br> Maintain up-to-date documentation for: architecture overview, deployment flows, and environment configurations Ensure documentation is structured, accessible, and version controlled.<br> Work closely with developers to capture technical knowledge accurately.<br> Knowledge Management & Transition Lead documentation activities during vendor transition and knowledge transfer.<br> Ensure critical system knowledge is captured and not retained by individuals.<br> Support onboarding of new team members using documented materials.<br> Actively reduce single-point-of-failure risks.<br> SDLC & Process Compliance Ensure QA activities are embedded in the SDLC.<br> Validate that acceptance criteria are met before release approval.<br> Support sprint planning by estimating QA effort.<br> Participate in retrospectives to improve quality processes.<br> Tools & Automation (Progressive) Support test automation initiatives where applicable.<br> Collaborate with DevOps on CI/CD quality gates.<br> Identify opportunities to improve testing efficiency and coverage.<br> Collaboration & Communication Work closely with development team lead, developers, and technical delivery lead, DevOps & Infra teams.<br> Provide clear quality status and risk visibility.<br> Escalate quality risks early.<br> Job Relations: Reports to IT Manager.<br> Works closely with Development, DevOps, Infra, and Product teams.<br> Coordinates with business stakeholders during UAT.<br> Bachelor’s degree in computer engineering, computer science, or a related field.<br> 3–6 years of experience in QA or software testing, and documentation Strong understanding of SDLC and testing methodologies.<br> Experience testing: Web applications, APIs, and SQL-based systems Strong documentation and communication skills.<br> Detail-oriented with strong analytical skills.<br> Competencies: Experience with enterprise or multi-tenant systems.<br> Experience documenting legacy systems.<br> Exposure to ASP.<br>NET Zero / abp.<br>io. Experience working with distributed teams.<br> Familiarity with basic test automation concepts.<br> Skills & Languages: Proficiency with Agile tools (e.<br>g., Jira) Understanding of software development life cycle and agile methodologies.<br> Good knowledge of partner/system integration principles (APIs, data exchange formats, etc.<br>) Fluent in English (required).<br> Arabic proficiency (preferred).<br></span> </div>
Zain Cash Jordan
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The main role of a Frontend Specialist is to independently deliver medium-complexity frontend features across web and mobile applications using React.<br>js and React Native.<br> The Frontend Specialist is responsible for translating product requirements into scalable technical solutions, building reusable UI components, integrating APIs and backend services, optimizing application performance, and contributing to frontend architecture and code quality standards.<br> The role also includes mentoring junior developers, participating in code reviews, collaborating with cross-functional teams, and ensuring seamless user experiences across platforms.<br> Key Responsibilities: Independently design and deliver medium-complexity features across React.<br>js and React Native applications, with limited senior oversight.<br> Translate product requirements into technical designs, breaking work down into estimable tasks and flagging risks early.<br> Build, optimize, and maintain reusable UI components and contribute to the team’s shared component library.<br> Implement and review integrations with RESTful APIs, payment endpoints, and back-end microservices, with attention to error handling and security.<br> Apply performance optimization techniques in day-to-day work: lazy loading, memoization, bundle awareness, and React Native rendering performance.<br> Conduct meaningful code reviews for junior developers and provide technical guidance during pair-programming and onboarding.<br> Write and maintain unit and integration tests; contribute to the team’s end-to-end testing strategy under senior guidance.<br> Participate in sprint planning, refinement, and estimation; own delivery of committed sprint work.<br> Investigate, reproduce, and fix production defects, including participation in incident triage when frontend issues are involved.<br> Contribute to internal documentation, coding standards, and knowledge-sharing sessions.<br> Collaborate closely with UI/UX designers, backend engineers, and QA to deliver coherent end-user experiences.<br> 2–4 years of professional frontend development experience with hands-on production work in React.<br>js and/or React Native.<br> Bachelor’s degree in Computer Science, Software Engineering, IT, or a related technical discipline.<br> Demonstrable track record of delivering features end-to-end with limited supervision.<br> Portfolio, GitHub profile, or case studies showing real production work.<br> Excellent communication and teamwork capabilities.<br> Preferred Skills Strong proficiency in JavaScript (ES6+) and working proficiency in TypeScript.<br> Solid command of React.<br>js: hooks, context, component composition, and common performance pitfalls.<br> Practical experience building and shipping React Native features to iOS and Android, including debugging native build issues at a basic level.<br> Hands-on experience with at least one state management library (Redux, MobX, or Zustand).<br> Comfortable consuming and debugging RESTful APIs; basic exposure to WebSocket-based integrations.<br> Confident with Git workflows: branching, rebasing, resolving conflicts, and structured pull requests.<br> Experience writing unit tests with Jest and React Testing Library; familiarity with at least one E2E tool (Cypress, Playwright, or Detox).<br> Working understanding of CI/CD pipelines (GitHub Actions, GitLab CI, or Jenkins).<br> Awareness of common web security risks (XSS, CSRF, JWT/OAuth 2.<br>0). Familiarity with responsive design, accessibility basics, and cross-browser/cross-device compatibility.<br> Working knowledge of Angular (components, services, routing, reactive forms, RxJS, NgRx).<br> Prior experience in fintech, banking, payments, or any regulated industry.<br> Exposure to micro-frontend concepts or modular frontend architectures.<br> Familiarity with performance monitoring tools (Lighthouse, Sentry, Datadog) and Core Web Vitals.<br> Experience with UI component libraries (Ant Design, Material UI, PrimeNG) and/or Storybook.<br> Basic understanding of native iOS (Swift) or Android (Kotlin).<br> Exposure to server-side rendering frameworks (Next.<br>js, Nuxt.js, or Angular Universal).<br> Awareness of PCI-DSS or similar compliance considerations for frontend applications.<br> Excellent communication and collaboration skills.<br> Ability to work under pressure and manage multiple priorities effectively.<br> Willingness to mentor junior developers and contribute to knowledge-sharing initiatives.<br></span> </div>
eSense Software
Jordan - Amman
<p>Position Overview The Technical Team Lead (TTL) is responsible for leading a team of software developers, ensuring high-quality software delivery aligned with product and project goals. This role balances technical oversight, team coordination, code quality, and process adherence throughout the software development lifecycle. TTL also acts as a liaison between developers and management, guiding the team technically and functionally.</p><p>Key Responsibilities</p><p>Project & Technical Leadership</p><ul><li>Lead the software development team through project lifecycles.</li><li>Participate in architectural discussions, propose and finalize technologies, and ensure cohesive design documentation.</li><li>Estimate development tasks and provide timelines to the Product Manager.</li><li>Oversee the development and testing of features, ensuring alignment with business drivers and product guidelines.</li></ul><p>Development Oversight & Quality Control</p><ul><li>Review and approve code, scripts, and technical implementations before deployment.</li><li>Enforce feature freeze, branch freeze, and testing deadlines as per sprint cycle policies.</li><li>Perform personal testing cycles to identify and resolve bugs and ensure feature completeness.</li><li>Deliver testing reports and implementation evidence verifying feature readiness.</li><li>Track team KPIs including code quality, test coverage, and bug ratios.</li><li>Monitor hotfix rework rate and ensure critical bugs remain under target thresholds.</li><li>Conduct proactive reviews to prevent high-severity or recurring bugs.</li></ul><p>Coordination & Communication</p><ul><li>Coordinate with BAs, Project Managers, UI/UX, QA, and services teams to ensure clarity and alignment.</li><li>Communicate development gaps, inconsistencies, and risks early, ensuring updated and actionable user stories.</li><li>Provide release notes and collaborate with QA for release readiness.</li><li>Communicate early and clearly with stakeholders about delays, blockers, or quality risks.</li></ul><p>Mentorship & Team Management</p><ul><li>Act as a technical reference, mentor, and trainer to developers.</li><li>Conduct performance appraisals and track team performance metrics.</li><li>Delegate tasks appropriately, resolve conflicts, and ensure motivation and collaboration within the team.</li><li>Ensure task estimation accuracy and maintain 85%+ on-time delivery rate.</li></ul><p>Process & Compliance</p><ul><li>Follow internal staging, daily release policies, and database/front-end request protocols.</li><li>Contribute to the knowledge base and ensure documentation of lessons learned.</li><li>Ensure development adheres to internal guidelines, security, and business requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Computer Science, Software Engineering, or related discipline.</li><li>Minimum of 6 years of software development experience, including at least 1 2 years in a leadership role.</li><li>Strong expertise in Microsoft .NET Framework (VB.NET or C#).</li><li>Proficient in HTML, CSS, JavaScript, Angular, JQuery, XML, Web Services, Web APIs.</li><li>Solid understanding of OOP, SDLC, and architectural patterns.</li><li>Advanced database skills (MS SQL Server or Oracle), including ER diagrams, stored procedures, and performance optimization.</li><li>Experience with TFS and Agile development practices.</li><li>Microsoft certifications are a plus.</li><li>Strong leadership, mentoring, and interpersonal communication skills.</li><li>Excellent analytical, problem-solving, and decision-making abilities.</li><li>Time management, task estimation, and conflict resolution capabilities.</li><li>Ability to work independently and adapt in a fast-paced environment.</li></ul>
Hilton Luxor Resort & Spa
Jordan - Amman
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a food & beverage waiter, you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li>Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special</li>
<li>Master the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence</li>
<li>Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key!</li>
<li>Manage the food service station: Make sure the food service station is always fully stocked, clean, and organized</li>
<li>Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>
Confidential
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a talented Backend Engineer to join our dynamic team focused on developing robust Platform APIs. In this role, you will be at the forefront of our technology initiatives, crafting scalable and efficient backend solutions that drive our platforms forward. As a Backend Engineer, you will work closely with cross-functional teams to ensure seamless integration of various components, enhancing the user experience and overall functionality of our services.</p><p>At our company, we believe in fostering a culture of continuous learning and growth. You will have the opportunity to work with cutting-edge technologies and participate in training programs designed to enhance your skills. Our collaborative environment encourages innovation, allowing you to contribute your ideas and solutions to real-world challenges. You will be supported by a team of experienced professionals who are committed to your development and success.</p><p>As you grow within our organization, you will have the chance to take on greater responsibilities and lead projects that have a significant impact on our business strategy. Your contributions will not only shape our product offerings but also influence the direction of our technology roadmap. We are excited to welcome a passionate engineer who is eager to make a difference and advance their career in a thriving tech environment.</p><p><b>Responsibilities:</b></p><ol><li>Design and implement scalable APIs that support various applications, utilizing programming languages such as Python or Java, ensuring high performance and responsiveness.</li><li>Collaborate with frontend developers to integrate user-facing elements with server-side logic, enhancing the overall application functionality and user experience.</li><li>Conduct code reviews and provide constructive feedback to peers, fostering a culture of quality and continuous improvement within the engineering team.</li><li>Monitor and optimize application performance, identifying bottlenecks and implementing solutions to enhance speed and efficiency across the platform.</li><li>Participate in the full software development lifecycle, from requirements gathering to deployment, ensuring timely delivery of high-quality software solutions.</li><li>Develop and maintain comprehensive documentation for APIs, ensuring clear communication of functionalities and usage to both internal teams and external partners.</li><li>Implement security measures to safeguard data and applications, adhering to industry standards and best practices to protect user information.</li><li>Engage in troubleshooting and debugging processes, swiftly resolving issues to maintain system stability and reliability.</li><li>Stay current with emerging technologies and industry trends, continuously seeking ways to innovate and improve backend processes and system architecture.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficiency in backend programming languages such as Python, Java, or Node.js is essential for developing robust applications.</li><li>Experience with RESTful API design and implementation to ensure seamless communication between services.</li><li>Strong understanding of database management systems, including SQL and NoSQL, for efficient data storage and retrieval.</li><li>Familiarity with cloud services like AWS or Azure to deploy and manage applications in scalable environments.</li><li>Knowledge of containerization technologies such as Docker for creating isolated environments for application deployment.</li><li>Ability to implement security best practices to protect sensitive data and ensure compliance with industry regulations.</li><li>Strong problem-solving skills and the ability to work collaboratively within a team to deliver high-quality software solutions.</li></ul></div>
Confidential
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a talented Backend Engineer to join our dynamic team focused on developing robust Platform APIs. In this role, you will be at the forefront of our technology initiatives, crafting scalable and efficient backend solutions that drive our platforms forward. As a Backend Engineer, you will work closely with cross-functional teams to ensure seamless integration of various components, enhancing the user experience and overall functionality of our services.</p><p>At our company, we believe in fostering a culture of continuous learning and growth. You will have the opportunity to work with cutting-edge technologies and participate in training programs designed to enhance your skills. Our collaborative environment encourages innovation, allowing you to contribute your ideas and solutions to real-world challenges. You will be supported by a team of experienced professionals who are committed to your development and success.</p><p>As you grow within our organization, you will have the chance to take on greater responsibilities and lead projects that have a significant impact on our business strategy. Your contributions will not only shape our product offerings but also influence the direction of our technology roadmap. We are excited to welcome a passionate engineer who is eager to make a difference and advance their career in a thriving tech environment.</p><p><b>Responsibilities:</b></p><ol><li>Design and implement scalable APIs that support various applications, utilizing programming languages such as Python or Java, ensuring high performance and responsiveness.</li><li>Collaborate with frontend developers to integrate user-facing elements with server-side logic, enhancing the overall application functionality and user experience.</li><li>Conduct code reviews and provide constructive feedback to peers, fostering a culture of quality and continuous improvement within the engineering team.</li><li>Monitor and optimize application performance, identifying bottlenecks and implementing solutions to enhance speed and efficiency across the platform.</li><li>Participate in the full software development lifecycle, from requirements gathering to deployment, ensuring timely delivery of high-quality software solutions.</li><li>Develop and maintain comprehensive documentation for APIs, ensuring clear communication of functionalities and usage to both internal teams and external partners.</li><li>Implement security measures to safeguard data and applications, adhering to industry standards and best practices to protect user information.</li><li>Engage in troubleshooting and debugging processes, swiftly resolving issues to maintain system stability and reliability.</li><li>Stay current with emerging technologies and industry trends, continuously seeking ways to innovate and improve backend processes and system architecture.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficiency in backend programming languages such as Python, Java, or Node.js is essential for developing robust applications.</li><li>Experience with RESTful API design and implementation to ensure seamless communication between services.</li><li>Strong understanding of database management systems, including SQL and NoSQL, for efficient data storage and retrieval.</li><li>Familiarity with cloud services like AWS or Azure to deploy and manage applications in scalable environments.</li><li>Knowledge of containerization technologies such as Docker for creating isolated environments for application deployment.</li><li>Ability to implement security best practices to protect sensitive data and ensure compliance with industry regulations.</li><li>Strong problem-solving skills and the ability to work collaboratively within a team to deliver high-quality software solutions.</li></ul></div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new <strong>Holiday Inn Resort Dead Sea </strong></p><br><p>Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself.</p><br><p>The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the <strong>Holiday Inn Resort Dead Sea</strong> will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access.</p><br><p><span><strong>F&B Waiter</strong></span></p><br><p><strong>About the Role:</strong></p><br><p>In this guest-facing role, you will deliver friendly and attentive food and beverage service, helping our guests enjoy memorable dining experiences. Your responsibilities will include:</p><br><ul><li>Welcoming guests warmly and assisting them with menu selections.</li><li>Taking orders accurately and serving food and beverages according to hotel standards.</li><li>Providing information about menu items and communicating dietary requirements and allergies to the appropriate team.</li><li>Preparing tables and service stations and maintaining a clean, organized dining area.</li><li>Coordinating with the Kitchen and service team to ensure timely delivery of orders.</li><li>Checking guest satisfaction and responding promptly to requests.</li><li>Processing bills accurately using the point-of-sale (POS) system.</li><li>Following food safety, hygiene, and grooming standards at all times.</li></ul><p><strong>About You:</strong></p><br><ul><li>Minimum one year of food and beverage service experience in a hotel.</li><li>A friendly, guest-oriented approach and a genuine passion for hospitality.</li><li>Good communication skills and a good command of English.</li><li>Basic knowledge of food and beverage service and hygiene practices.</li><li>Ability to work efficiently in a busy environment while maintaining attention to detail.</li><li>Familiarity with point-of-sale (POS) systems is preferred.</li><li>A positive attitude and a commitment to teamwork.</li><li>Flexibility to work shifts, weekends, and public holidays.</li></ul><p><strong>What you can expect from us:</strong></p><br><p>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. </p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. </p><br><p>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our Wellbeing</p><br><p>Framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. </p><br><p>So, join us and you’ll become part of our ever-growing global family.</p><br><br> </div>
Concentrix Corporation
Jordan - Irbid
<p>As an IT Support Intern, you will gain hands-on exposure to deskside support, end-user computing, IT service management, and infrastructure troubleshooting in a professional technology environment. This internship is designed as a learning opportunity where you will work under supervision, build foundational technical skills, and support IT teams with day-to-day operational activities.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Learn and apply service management fundamentals, including Incident Management, Problem Management, root cause analysis, and ticket analysis for deskside support equipment.</li><li>Assist with troubleshooting local servers, network devices, and voice infrastructure under the guidance of Network and Server teams.</li><li>Support basic troubleshooting activities using tools and commands such as Ping, Tracert, IPConfig, network commands, DNS validation, and Active Directory Group Policy test outputs.</li><li>Gain exposure to hub room and data center structured cabling standards and support basic coordination activities as directed.</li><li>Support end-user computing devices including desktops, laptops, hard phones, Wi-Fi devices, printers, scanners, biometric devices, and video conferencing equipment.</li><li>Assist with hardware support tasks such as basic diagnostics, device checks, and supervised replacement or configuration activities for approved equipment.</li><li>Learn software troubleshooting for Windows 10, Microsoft Office, Outlook, Skype for Business, OneDrive, softphones, antivirus tools, VPN, Wi-Fi configuration, encryption tools, imaging, and firmware updates for deskside devices.</li><li>Support IT teams in documenting issues, observations, and recommended inputs to help evaluate process exceptions.</li><li>Assist with coordination and communication during high-impact or severity incidents, while ensuring real-time updates are shared through appropriate escalation channels.</li><li>Support onboarding activities for new accounts, ramp-up and ramp-down activities, and account movement coordination under supervision.</li><li>Assist with business continuity planning testing and failover readiness by supporting floor checkouts and validation activities.</li><li>Learn site compliance and security practices, including audit readiness related to standards such as COPC and ISO 27001.</li><li>Support IT ticket resolution activities within an ITIL-based framework while learning ticket documentation, prioritization, and closure processes.</li><li>Assist with preparing change request documentation and supporting artifacts as defined by the process.</li><li>Support validation activities such as BitLocker desktop checks, user OU policy validation, and computer OU policy validation.</li><li>Assist with encryption software installation and validation on desktops and laptops to support compliance requirements.</li><li>Contribute to positive IT service experiences by responding professionally, communicating clearly, and supporting operational teams.</li><li>Be open to learning in a 24/7 IT support environment, including rotational shift exposure where legally permitted and aligned to internship requirements.</li><li>Complete all assigned, mandatory training within the timeframe provided.</li><li>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Currently pursuing or recently completed a Bachelor s degree, diploma, or equivalent program in Computer Science, Information Technology, or a related field.</p><p>0 6 months of exposure to desktop/laptop hardware and software support in a Windows-based PC/LAN environment, or equivalent academic/project experience.</p><p>Foundational knowledge of desktops, laptops, Windows operating systems, basic networking, and common enterprise applications.</p><p>Exposure to tools or concepts such as Citrix client, Microsoft Office, Outlook, VPN, antivirus, imaging, and printer/scanner troubleshooting is helpful.</p><p>Interest in IT service management, Incident Management, Problem Management, and customer-focused technical support.</p><p>Strong willingness to learn, ask questions, document findings, and follow defined processes.</p><p>Good communication, teamwork, attention to detail, and problem-solving skills.</p><p>Ability to work under supervision and follow security, compliance, and confidentiality requirements.</p><p>MCSE or similar certification is preferred but not required.</p>
Ernst & Young AE
Jordan - Amman
<p> <strong>Senior Consultant, eDiscovery, Forensics Technology </strong> </p>
<p> <strong> </strong> </p>
<p>Successful organizations depend on their reputation for keeping promises, respecting laws and behaving ethically to maintain stakeholder trust. EY Forensic & Integrity Services professionals help organizations protect and restore enterprise and financial reputation. We assist companies and their legal counsel to investigate facts, resolve disputes and manage regulatory challenges. We put integrity at the heart of compliance programs to help better manage ethical and reputational risks.</p>
<p> </p>
<p>Embracing integrity means doing what you say you will do, with unerring commitment. This can make it easier to attract and retain talented people and harness their skills to grow your business. A foundation built on integrity is critical because today s talent values purpose-driven organizations. It can also help you develop stronger partnerships with suppliers and work more effectively with employees, investors, regulators and influencers. Our integrated approach ranges from enhancements in areas of perceived weakness or issues including governance, controls, culture and data insights to full organizational design and structural implementation.</p>
<p> <strong> </strong> </p>
<p> <strong>The opportunity</strong> </p>
<p> </p>
<p>EY s rapidly growing Forensic Technology team forms part of the Forensic & Integrity Services practice and specializes in forensic technology services encompassing Digital Forensics and eDiscovery. Using state of the art tools, our teams support clients with compliance management, fraud detection and investigation, and assist clients in responding to litigation, cyber-related incidents, and regulatory inquiries. Since we work with such a diverse portfolio of clients across industries, you can expect to take on a wide range of technology challenges, making this a great place to develop your technical and business knowledge. Our Forensic Technology lab provides cutting edge forensic technology infrastructure and tools necessary to accelerate the fact-finding process in diverse scenarios.</p>
<p> </p>
<p> <strong>Your key responsibilities</strong> </p>
<p> <strong> </strong> </p>
<p>EY s Forensic Technology team is a group of technical specialists that practice the full life cycle of data management from the early stages of data scoping and capture, to its management, analysis and reporting. The nature of our work typically requires working with large data-sets from disparate data sources to support fraud investigations and disputes for our clients covering a range of industries. This is achieved by combining deep forensic investigation knowledge with advanced data analytics techniques such as investigative data linking, social network analysis, statistics, and machine learning</p>
<p> </p>
<p> <strong>To qualify for the role, you must have</strong> </p>
<p> <strong> </strong> </p>
<ul>
<li>Minimum of four plus years of experience in the Forensic technology domain</li>
<li>Experience in data collection and/or host-based forensics and working knowledge of tools such as EnCase, Cellebrite, Axiom and Oxygen</li>
<li>Experience in using eDiscovery tools such as Relativity, Reveal, NUIX and other eDiscovery platforms</li>
<li>Experience in Server, AWS, Azure and/or Office 365 collections and investigation</li>
<li>Ability to take large sums of data and analyse and visualize the data using industry standard technologies</li>
<li>Bachelor s degree in computer science or a related field</li>
</ul>
<p> <strong> </strong> </p>
<p> <strong>Ideally, you ll also have</strong> </p>
<p> <strong> </strong> </p>
<p> </p>
<ul>
<li>Track record with a leading consulting firm in the MENA region</li>
<li>Languages: English and Arabic</li>
</ul>
<p> </p>
<p> <strong>What we look for</strong> </p>
<p> </p>
<p>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p>
<p> </p>
<p><br></p>
<p> </p>
Jordan - Amman
<p>ZAIN2486 - Integration Developer Team Member • Operation Zain Jordan • Division IT & Technical • Location Jordan - Amman • Closing Date 08-Oct-2026</p><p>We are looking for a highly motivated and passionate candidate to Developing services, applications and solutions based on business and sales requirements for Business Support Systems and Customer Care Applications as well as monitoring their performance and ensuring day-to-day smooth running of systems, in addition to maintaining deployed and subsequently recommending upgrades to improve the functionality and performance of systems.</p><p>Main Responsibilities, will include but will not be limited to:</p><ul><li>Studying business and sales requirements and subsequently developing them into services, applications, and solutions, as well as testing and integrating them with CRM and other enterprise systems and platforms and contributing to the optimization of implemented systems. In addition to maintaining and developing Zain internal and external web services and APIs including REST and SOAP APIs and third-party integrations</li><li>Developing programs and Integration processes for Business Support Systems and Customer Care Applications and touch points including Billing System, Provisioning System, CRM, ERP, mobile applications, USSD, IVR, payment systems, external partners, and other enterprise platforms , etc.</li><li>Assisting in coding, implementing and maintaining Relational Database Management (RDBM) systems within the company, as well as troubleshooting problems that may arise and recommending suitable corrective and preventive actions in that regard, including database development and integration using Oracle SQL and SQL server.</li><li>Developing and Administrating Zain Services using different technologies including Microsoft .Net Framework & .Net Core (Web Services, Rest APIs, Microservices, back ends, etc...), Oracle PL/SQL, DELPHI, C#, Kafka and message queuing technologies, Redis, messaging and event-driven integration technologies, etc.</li><li>Monitoring the performance of servers and applications and ensuring they are running smoothly on a daily basis, as well as analyzing deployed products and subsequently reporting developmental areas to improve functionality of systems, performance, availability, stability, and reliability.</li><li>Administering and maintaining customer touch points web services including Zain Portal, Zain USSD, CRM, IVR, Zain APP, CMS, payment platforms, and other internal/external integration services, etc., as well as communicating requirements to vendors and ensuring that problems are followed up and resolved in a timely manner.</li><li>Analyzing and improving current system integrations and migration strategies including modernization of legacy services and applications and adoption of scalable integration and microservices architectures .</li><li>Maintaining the integrity and smooth functioning of the company's integration architecture, including APIs, microservices, Kafka and message queuing technologies, event-driven integrations, and integrations with internal and external systems.</li><li>Testing systems and effectively troubleshooting and debugging complications in an accurate and timely manner, as well as maintaining the archiving and documentation processes and creating SQL reporting service reports. Ensuring proper technical documentation, source control, code review, deployment, and CI/CD practices are followed for developed solutions.</li><li>Maintaining strong relationships with vendors and software providers and ensuring that continuous support and maintenance is provided to implemented systems, as well as coordinating technical integrations, requirements, testing, troubleshooting, and production support with internal and external parties.</li><li>Providing end users with required training for systems and applications deployed to end users and handling their complaints and inquiries to ensure proper utilization of the concerned systems.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>To be shortlisted for this position, you will need to comply with all of the below requirements:</p><ul><li>Holds a bachelor s degree in Computer Science, Computer Engineering or any related field</li><li>Minimum : 1 year of relevant experience.</li></ul>
Marriott Hotels & Resorts
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.<br>Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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