Legal adviser in Jordan
552 Jobs Found
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Generate prompts that challenge AI;</li>
<li>Evaluate AI-generated solutions for correctness, assumptions, and logic;</li>
<li>Improve AI reasoning to align with first principles and accepted standards;</li>
<li>Apply structured scoring criteria to assess multi-step problem solving.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for legal consultants, attorneys with experience in US law open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in law (Bachelor, J.D., LLM, FLLM) within the US context</li>
<li>2+ years of legal practice experience within US jurisdiction</li>
<li>Strong written English (C1/C2)</li>
<li>Stable internet connection</li>
</ul>
<h4>How it works</h4>
<p>Apply Pass qualification(s) Join a project Complete tasks Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $44 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Generate prompts that challenge AI;</li>
<li>Evaluate AI-generated solutions for correctness, assumptions, and logic;</li>
<li>Improve AI reasoning to align with first principles and accepted standards;</li>
<li>Apply structured scoring criteria to assess multi-step problem solving.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for legal consultants, attorneys with experience in US law open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in law (Bachelor, J.D., LLM, FLLM) within the US context</li>
<li>2+ years of legal practice experience within US jurisdiction</li>
<li>Strong written English (C1/C2)</li>
<li>Stable internet connection</li>
</ul>
<h4>How it works</h4>
<p>Apply Pass qualification(s) Join a project Complete tasks Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $44 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
AJi Group
Jordan - Amman
<p>AJi Group is seeking a highly skilled and experienced Senior Legal Counsel to join our team in Amman, Jordan. The ideal candidate will be responsible for providing comprehensive legal advice and support to the organization, ensuring compliance with all applicable laws and regulations.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Law; Master's degree preferred.</p><p>8-10 years of experience.</p><p>Strong knowledge of the legal and regulatory frameworks across the GCC and North Africa (MENA), with experience advising on cross-border legal matters.</p><p>Strong presentation, technical writing, and research skills.</p><p>Ability to advise executive leadership on complex legal issues.</p><p>Experience with corporate governance and compliance programs.</p><p>Excellent command of spoken and written English.</p>
Chemonics International Inc
Jordan - Amman
<p> </p>
<p><strong>JOB DESCRIPTION</strong></p>
<p><strong>Legal and Contractual Affairs Specialist</strong></p>
<p > </p>
<p><strong>Job Title: </strong>Legal and Contractual Affairs Specialist</p>
<p><strong>Report to</strong>: MCPMU Director (technical direction); WGA Human Resources and Administrative Manager (administrative and contractual)</p>
<p><strong>Program</strong>: Jordan Water Governance Activity (WGA)</p>
<p><strong>Location</strong>: Management Contract Performance Management Unit (MCPMU)</p>
<p > Water Authority of Jordan (WAJ) - Amman, Jordan.</p>
<p><strong>Position type</strong>: Full-Time Local Professional</p>
<p><strong>Duration</strong>: Fixed-term through December 31, 2026</p>
<p> </p>
<p><strong>BACKGROUND </strong></p>
<p>The Water Governance Activity (WGA) program is a multi-year project funded by USG, which aims to support the GOJ in achieving measurable improvements and greater sustainability of the water sector by providing technical assistance to strengthen strategic planning, financial sustainability, policy development, data-driven decision-making, and capacity-building efforts to enhance utility performance. In addition, to increase accountable, sustainable water sector management and governance by supporting and strengthening the National Conveyor Project's Project Management Unit, strategic planning, financial management, policy development and implementation, and capacity-building efforts. </p>
<p>The Water Authority of Jordan (WAJ) has entered into a Management Contract (MC) for the Yarmouk Water Company (YWC) to improve the efficiency, performance, and sustainability of water and wastewater services in the Yarmouk service area. The Management Contract Performance Management Unit (MCPMU) is established to act as WAJ’s institutional mechanism to safeguard public interests, ensure accountability of the Management Contractor, and support successful implementation of the Management Contract throughout its duration.</p>
<p> </p>
<p><strong>JOB SUMMARY</strong></p>
<p>The Legal and Contractual Affairs Specialist serves as the MCPMU’s in-house legal and contractual resource for the Management Contract for the Yarmouk Water Company (YWC). The position supports WAJ in safeguarding its legal and contractual interests by reviewing the Management Contractor’s deliverables and submissions, monitoring compliance with the Management Contract, Assignment Agreement, Articles of Association, and related legal documents, advising the MCPMU Director and WAJ leadership on contract interpretation, compliance, and governance matters, and supporting the management of claims, disputes, and contractual remedies. The Specialist works under the day-to-day technical direction of the MCPMU Director as an embedded member of the MCPMU, with administrative and contractual reporting to the WGA project.</p>
<p> </p>
<p><strong>DUTIES AND RESPONSIBILITIES:</strong></p>
<p>The incumbent’s main responsibilities include, but are not limited to:</p>
<ul>
<li>Review the Management Contractor’s deliverables from a legal and contractual perspective.</li>
<li>Conduct an initial comprehensive legal review of the Management Contract, Assignment Agreement, Articles of Association, and related legal documents, and establish a compliance monitoring checklist for use by the MCPMU.</li>
<li>Identify legal and contractual risks, develop and maintain a legal and contractual risk register, and recommend appropriate mitigation measures.</li>
<li>Prepare periodic progress reports on legal and contractual matters, and an end-of-service report summarizing the status of outstanding issues and recommendations for follow-up by the MCPMU and WAJ.</li>
<li>Monitor compliance with the Management Contract, Assignment Agreement, Articles of Association, and related legal documents.</li>
<li>Provide legal advice to the MCPMU and WAJ on contract interpretation, compliance, and governance matters.</li>
<li>Review contractual correspondence, notices, claims, variations, and legal submissions related to the Management Contract.</li>
<li>Support the assessment of non-compliance events, disputes, and available contractual remedies.</li>
<li>Prepare legal opinions, reports, and recommendations for the MCPMU Director and WAJ leadership.</li>
<li>Support negotiations and dispute resolution processes related to the Management Contract.</li>
<li>Liaise with external legal counsel and relevant stakeholders, as required.</li>
<li>Assist the PPP Unit in the legal preparation, structuring, and procurement of PPP projects, as requested.</li>
<li>Ensure that all monitoring activities comply with applicable laws, regulations, and contractual obligations.</li>
<li>Perform other legal and contractual tasks as assigned by the MCPMU Director and WGA direct supervisor.</li>
</ul>
<p><strong>KNOWLEDGE, SKILLS, AND ABILITIES</strong></p>
<ul>
<li>Strong understanding of the public sector regulatory and institutional framework governing water and wastewater services.</li>
<li>Strong analytical and reporting skills.</li>
<li>Proficiency in Microsoft Office applications (Word, Excel, and PowerPoint).</li>
<li>Strong coordination and communication skills, with the ability to engage effectively with the Management Contractor, WAJ departments, YWC staff, and external stakeholders. </li>
<li>Full professional proficiency in Arabic and English (spoken and written), including legal drafting in both languages.</li>
<li>High level of integrity and discretion in handling sensitive legal, contractual, and commercial information.</li>
</ul>
<p><strong>EDUCATION AND/OR EXPERIENCE</strong></p>
<ul>
<li>Bachelor’s degree in law; an advanced degree or specialization in contract, commercial, or administrative law is an advantage.</li>
<li>Relevant legal experience, including advising on contracts, preferably within the public sector, utilities, or infrastructure projects.</li>
<li>Strong knowledge of Jordanian contract, administrative, and commercial law, and of the legal and regulatory framework governing the water sector and public utilities.</li>
<li>Proven ability to review, interpret, and advise on complex contractual arrangements, including performance-based and management contracts, with a sound understanding of claims management and dispute resolution mechanisms.</li>
<li>Demonstrated experience with management contracts, PPP arrangements, or other performance-based contractual frameworks is preferred; experience with donor-funded projects is an asset.</li>
</ul>
<p>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.</p>
<p>Chemonics is committed to the goal of equal employment opportunity. Chemonics recruits, hires, trains, and promotes people in all job titles without regard to race, color, religion, age, national origin, disability, sex, sexual orientation, gender or gender identity, or any other category specified by labor laws. All employment decisions will be consistent with the principle of equal employment opportunity. All personnel actions such as compensation, benefits, transfers, layoffs, return from layoff, company sponsored training, education, tuition assistance, social and recreational programs will be administered without regard to race, color, religion, age, national origin, disability, sex, sexual orientation, gender or gender identity, or any other category specified by local labor laws.</p>
<p> </p>
Confidential
Jordan - Amman
<p><h4>About the role</h4>
<p>Müller's Solutions is looking for a senior SAP Supply Chain and Procurement consultant to own the Source-to-Pay and inventory management workstream on a S/4HANA Cloud Public Edition implementation for a major trading group in the Kingdom of Saudi Arabia. This is a broad, senior generalist role — you will be the single specialist covering procurement, supplier management, and core inventory processes across 4 legal entities.</p>
<p>You will work primarily offshore, joining the client onsite in Riyadh for key Fit-to-Standard workshops, UAT, and go-live. You'll partner closely with the Finance and Integration workstreams, since procurement processes touch both heavily in this engagement.</p>
<h4>What you'll own</h4>
<ul>
<li>Fit-to-Standard workshops covering procurement and inventory processes, translating client requirements into standard S/4HANA Cloud configuration.</li>
<li>End-to-end configuration of purchase requisitions, purchase orders, and goods receipt workflows.</li>
<li>Supplier master data setup, purchasing contracts, and supplier evaluation and performance monitoring.</li>
<li>Core inventory and stock management configuration across all 4 legal entities.</li>
<li>The integration design touchpoints between Procurement (MM) and Finance (FI), working closely with the Finance Lead.</li>
<li>Data migration scope for vendor master records and open purchase orders, in coordination with the Data Migration Consultant.</li>
<li>End-user training delivery for procurement and inventory users during the Deploy phase.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>5+ years of SAP MM / Supply Chain consulting experience, with at least one full-cycle implementation as lead consultant.</li>
<li>Hands-on configuration experience in SAP S/4HANA Cloud Public Edition procurement processes.</li>
<li>Strong, demonstrable knowledge of the full Source-to-Pay process — from requisition through invoice settlement.</li>
<li>Practical experience with basic warehouse and inventory management configuration.</li>
<li>Comfort working independently across a broad scope, without a large team of specialists to lean on.</li>
<li>Solid understanding of MM-FI integration points: goods receipt, invoice verification, accruals.</li>
</ul>
<h4>Preferred</h4>
<ul>
<li>Prior project experience in the KSA market, with familiarity around local procurement and supplier practices.</li>
<li>Exposure to intercompany stock transfer and subcontracting processes.</li>
<li>Working knowledge of Arabic, written or spoken.</li>
<li>Experience in trading, distribution, or bulk commodities client environments.</li>
</ul></p><p></p>
Mercy Corps
Jordan - Amman
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until End of March 2027</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps (MC) is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2003 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan (MCJ) partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
<p class="x_MsoNormal" ><span ><span ><span > </span></span></span></p>
<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government, is a five-year program that started in May 2022 and aims to support Jordan's home-based businesses (HBBs) and micro-small enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology integration. The program encourages and supports the participation of all MSE-owner segments.</span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span ><span >Implementing Organizations: Mercy Corps Jordan (Lead) | Expectation State | Dalberg Design | Migrate-Jordan | Middle East Investment Initiative | Andersen Legal-Jordan | The American Chamber of Commerce in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity </span></b></a><b><span >Purpose</span></b></p>
<p class="x_MsoNormal" ><span >Iqlaa seeks a qualified national individual consultant to support the implementation and follow-up of grants, including in-kind grants, provided to targeted HBBs and MSEs under the program. The consultant will support needs identification, grant implementation and follow-up, procurement coordination, technical specification development, delivery coordination, installation follow-up, and related documentation for in-kind grants. The consultant will also provide field-based and onsite guidance, coaching, and follow-up, as needed, to support successful grant implementation and address emerging operational or technical challenges. This support should also contribute to strengthening and sustaining the aggregation business model among awarded grantees by helping ensure that grant-supported investments are effectively integrated into their operations and growth plans.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >This assignment aligns with the Micro-Aggregators Program implemented within the scope of Iqlaa. Through the program, participating business owners of MSEs have already undergone an extensive capacity building and business development process over approximately two and a half months. During this period, they received training across approximately fifteen training days covering multiple topics related to aggregation and business growth, including but not limited to aggregation principles, marketing, sales, food safety, quality assurance, digital marketing, value chain development, regulatory compliance, and financial management.</span></p>
<p class="x_MsoNormal" ><span >The participating business owners have undergone a business plan development process and received tailored technical feedback and coaching from an aggregation expert, as well as marketing and/or financial management experts based on the individual needs of each business.</span></p>
<p class="x_MsoNormal" ><span >Upon finalization of the business plans, business owners pitched their business concepts and growth plans to an external evaluation committee. Ten successful participants were selected to receive in-kind grants under the program.</span></p>
<p class="x_MsoNormal" ><span >The consultant will work closely with Mercy Corps’ program, procurement, finance, grants, and Program Quality and Learning (PQL) teams to ensure that all in-kind grant support is compliant, cost-effective, operationally suitable, and aligned with approved business plans and program objectives, ensuring sustainability of the aggregation model within the awarded grantees.</span></p>
<p class="x_MsoNormal" ><span >In-kind grants are expected to be up to 14 grants for cohort 2 and up to 10 for cohort 3.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Activity Description</span></b></p>
<p class="x_MsoNormal" ><a name="x__Hlk240194996" ><span >The consultant will support the implementation of in-kind grants targeting formal and operational HBBs and MSEs across Jordan. They will follow up with subgrantees on grant-related activities and coordinate, without assuming procurement responsibility, the technical requirements, procurement interface, delivery, and operationalization of grant-supported tools, machines, equipment, and related services.</span></a></p>
<p class="x_MsoNormal" ><span ><span >The assignment will include supporting multiple cohorts of businesses across different sectors and governorates, requiring coordination with participants, technical advisors, and Mercy Corps teams.</span></span></p>
<p class="x_MsoNormal" ><b><span >Objectives</span></b></p>
<ul type="disc">
<li class="x_MsoNormal" ><span >Ensure that subgrantee needs are clearly defined and remain aligned with the grant agreement, approved technical application, scope of work, and implementation requirements.</span></li>
<li class="x_MsoNormal" ><span >Ensure that all in-kind support is technically suitable, responsive to the operational and production needs of the businesses, aligned with approved budgets and technical applications, and properly delivered, installed, documented, and closed out.</span></li>
<li class="x_MsoListParagraph" ><span >Support successful grant implementation by providing the program technical team and grantees with the necessary guidance, coaching, and onsite support to ensure activities are implemented in accordance with the agreed scope of work, implementation plan, technical requirements, and applicable compliance standards</span></li>
</ul>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1Op4NPNtR3NvQ4sXgUIT7F5bm0UeC2TIT?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1Op4NPNtR3NvQ4sXgUIT7F5bm0UeC2TIT?usp=sharing">https://drive.google.com/drive/folders/1Op4NPNtR3NvQ4sXgUIT7F5bm0UeC2TIT?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Sunday, September 27<sup>th</sup>, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (page 15) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
International Refugee Assistance Project
Jordan - Amman
<p>Please check the opportunity on this link Opportunity IRAP Jordan is seeking the consultancy services of a Safety and Security expert to conduct an independent, comprehensive evaluation of the physical security arrangements, operational procedures, and facility-related risks affecting IRAP Jordan Country Office. The assessment will identify vulnerabilities that could impact the safety of staff, interns, clients, visitors, assets, and confidential information, and will provide practical, risk-based recommendations to strengthen organizational resilience while maintaining a safe, accessible, and client-centered environment. Context and Objective • Proximity to conflict-affected populations (Syrian, Iraqi, Yemeni, Sudanese caseloads) • Potential for client psychological distress, coercion, or external third-party pressure • Intern and junior staff exposure to high-stress client interactions • Regulatory oversight of NGOs under Jordan's Law on Societies (No. 51/2008, amended 2009), including the Ministry of Social Development's supervisory authority over registration, foreign funding approval, and organizational dissolution The objective of this assessment is to develop appropriate measures in place pertaining to: • Physical security of the building envelope and entry systems • Interview room safety for staff, interns, and clients • Incident response and evacuation procedures • Information security related to physical access • Staff and intern security awareness and preparedness Key Deliverables • Executive Summary (3 5 pages) • Overall risk rating for the facility • Top 5 prioritized findings • Immediate actions required before the next operational day (if any) • Full Security Assessment Report • Current state description (observation-based) • Gap identification • Risk rating (probability + impact) • The threat actor most likely to exploit the gap • Recommended mitigation measure(s) • Cost estimate category (low/medium/high) • Responsible party for implementation • Interview Room Security Protocol (standalone document) • Room configuration standards furniture placement, door opening direction, staff positioning relative to exit • Pre-interview checklist room clearance, panic device test, colleague notification • Duress signal system verbal and non-verbal protocols, staff response procedure • Escalation ladder from client agitation through staff concern to active incident • Intern-specific protocols buddy system required • Post-incident procedure reporting, staff support, room lockdown sequence • Client dignity safeguards balancing security measures against client experience • Prioritized Risk Register • Security Management Plan (SMP) Draft • Daily opening/closing procedures • Visitor and client management flow • Key holder policy • After-hours incident contacts • Emergency communication tree • Quarterly review schedule • Training Needs Assessment Conduct & Confidentiality • The assessor shall sign a confidentiality agreement before accessing any facility, staff, or documentary information • All findings are for internal use only unless explicitly authorized for external sharing • Staff interviews shall be conducted on a no-attribution basis • The final report shall be stored in accordance with the organization's data protection policy • The assessor shall disclose any findings of immediate danger to the Operations Manager within 24 hours of identification, regardless of the overall reporting timeline Compensation The total compensation for this consultancy is USD 2,500, payable upon successful completion of the assignment and upon the organization's submission and acceptance of all agreed deliverables. How to apply Applications should include: • A brief cover letter and understanding of the assignment. addressing the purpose, objectives, scope, criteria, and deliverables of the project. • Updated profile/ CV listing similar experiences/assignments • Experience / Survey / Study similar work with References / Recommendation letters • Three references from a previous employer. Review of applications will begin immediately and continue on a rolling basis.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 7 years of security management experience, with at least 3 years in Southwest Asia (Middle East) contexts</li><li>Direct experience assessing NGO or humanitarian operations in urban environments</li><li>Familiarity with Jordan's legal and regulatory framework for civil society organizations, including current Ministry of Social Development registration and foreign funding approval requirements</li><li>Working knowledge of UNHCR, ICRC, GISF, or equivalent facility security standards</li><li>Demonstrated competency in threat and risk assessment methodology (HEAT-equivalent or higher)</li><li>No conflict of interest with the organization or its donor base</li><li>Clearance/reference check completed prior to engagement</li></ul>
Sustainable Research and Development Center
Jordan - Amman
<p>SRD Center is seeking a highly qualified Lead Migration Governance Expert / Lead Author for an anticipated international consultancy assignment focused on migration governance, Africa Europe cooperation, policy dialogue, and preparation of a high-level strategic knowledge product. The assignment will examine the evolution of a major intergovernmental migration dialogue over approximately twenty years, including its institutional development, thematic contributions, achievements, lessons learned, added value, and future strategic relevance. The Lead Expert will be responsible for directing the analytical work, conducting and synthesising desk research, contributing to senior-level stakeholder consultations, and leading the drafting, review and finalisation of a flagship strategic publication. The assignment will address key migration-governance themes including migrant smuggling and trafficking in human beings, return and reintegration, legal migration and mobility, international protection, diaspora engagement and development, and wider geopolitical, demographic, economic, environmental and policy trends affecting migration cooperation. The position is fully remote and will require close coordination with other senior experts, researchers and institutional stakeholders in Europe and Africa.</p><p>Tasks</p><p>The Lead Expert / Lead Author will:</p><ul><li>Lead the overall substantive and analytical work of the assignment.</li><li>Conduct a strategic analysis of the evolution, achievements, institutional milestones and added value of an intergovernmental migration dialogue.</li><li>Review and analyse relevant policy documents, ministerial declarations, action plans, programme documents, institutional reports, academic research and other relevant literature.</li><li>Analyse major developments in migration governance and Africa Europe migration cooperation.</li><li>Provide analytical insights across key thematic areas, including:<ul><li>migrant smuggling and trafficking in human beings;</li><li>return and reintegration;</li><li>legal migration and mobility;</li><li>international protection;</li><li>diaspora engagement and development.</li></ul></li><li>Analyse geopolitical, demographic, economic, environmental and policy trends influencing migration governance.</li><li>Develop the analytical framework and structure for the strategic publication.</li><li>Prepare questions and analytical themes for consultations with selected partner countries and senior stakeholders.</li><li>Lead or co-lead remote interviews and consultations with national authorities and other relevant stakeholders.</li><li>Analyse and synthesise stakeholder perspectives and integrate them with findings from the desk review.</li><li>Prepare analytical and forward-looking sections of the publication.</li><li>Identify relevant good and promising practices and lessons learned.</li><li>Develop strategic and forward-looking reflections while avoiding overly prescriptive recommendations.</li><li>Ensure consistency and coherence across thematic sections and analytical contributions.</li><li>Coordinate closely with other senior experts, researchers and reviewers.</li><li>Integrate comments received during technical and peer-review processes.</li><li>Review and validate the consolidated publication, ensuring analytical depth, factual accuracy, strategic relevance and clarity.</li><li>Support preparation of key findings and analytical messages for a short presentation, if required.</li><li>Ensure that all outputs meet high standards of professional policy writing and technical documentation.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Candidates should have:</p><ul><li>An advanced university degree in migration studies, international relations, political science, public policy, international development or another closely related field. Equivalent extensive professional experience may also be considered.</li><li>At least 10 years of demonstrated professional experience in migration governance, preferably at international and/or regional level.</li><li>Strong knowledge of Africa Europe migration relations and migration policy frameworks.</li><li>Solid knowledge of relevant European migration policy frameworks, including contemporary EU migration and asylum policies.</li><li>Familiarity with strategic frameworks governing Africa Europe migration cooperation.</li><li>Demonstrated knowledge of intergovernmental and State-driven migration dialogues, including their institutional structures, working methods, ministerial processes, declarations and action plans.</li><li>Previous experience with regional migration dialogues such as the Rabat Process, Khartoum Process or comparable intergovernmental migration initiatives is highly desirable.</li><li>Knowledge and professional experience relating to West Africa is a strong advantage.</li><li>Demonstrated experience analysing migration issues across both African and European contexts.</li><li>Strong analytical and strategic-thinking skills, including the ability to interpret migration trends and institutional developments over time.</li><li>A strong record of authoring or co-authoring high-quality analytical, policy, strategic or flagship publications.</li><li>Proven experience drafting, reviewing and editing complex policy-oriented knowledge products.</li><li>Demonstrated experience working with governments, international organisations, regional institutions and other stakeholders in Europe and Africa.</li><li>Experience designing and conducting senior-level stakeholder consultations, interviews or policy dialogues involving multiple countries.</li><li>Strong qualitative research skills.</li><li>Excellent writing, synthesis and policy-communication skills.</li><li>Ability to transform large volumes of evidence into concise, coherent and strategically relevant analysis.</li><li>Fluency in both English and French is mandatory, including excellent professional writing skills.</li><li>Knowledge of additional languages relevant to Africa Europe migration cooperation is an asset.</li><li>Ability to work independently, remotely and within tight deadlines.</li><li>Availability during the anticipated implementation period from late August through December 2026.</li></ul>
Confidential
Jordan - Amman
<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of service overview</h4>
<p>At PwC, our Tax & Legal Services teams provide clients with strategic advice on tax planning, compliance, and regulatory matters. We support organisations in navigating complex tax and legal frameworks while optimising their tax positions. As new tax regimes continue to emerge across the Middle East, this area is becoming increasingly important for businesses, with significant implications for operations and overall profitability.</p>
<h4>TLS business unit overview</h4>
<p>Clients & Markets within TLS are responsible for shaping and driving the firm’s growth agenda across the region. Working closely with business unit stakeholders and specialist teams, Clients & Markets plays a critical role in originating and supporting key client opportunities to shape compelling value propositions, and bring the right capabilities together to deliver measurable outcomes for our clients.</p>
<h4>How you’ll contribute</h4>
<p>As a Senior Associate - Clients and Markets, you will be proactive and assist the team in implementing the firm’s strategy that focuses on key clients, industries, and markets. Working alongside the broader Clients & Markets team, you will collaborate with our partners and their teams in tracking the performance and progress of the business across markets to achieve the firm's objectives.</p>
<ul>
<li>Work with the Clients & Markets function to deliver infrastructure such as financial performance analysis, industry and client analysis, market share and competitor SWOT analysis and thought leadership to develop an account management plan.</li>
<li>Collaborate with colleagues across different teams within our Clients & Markets team to bring our clients high value solutions.</li>
<li>Work closely with the partners and directors in developing account strategy and support them in driving the account management activities.</li>
<li>Prepare various executive level presentations such as account plans, industry/sector summaries.</li>
<li>Prepare performance summaries for accounts and industries using revenue, opportunity, backlog data on monthly/quarterly basis.</li>
<li>Support the teams in developing client, industry and country profiles using various research tools, databases and online research.</li>
<li>Track the latest regulatory changes and market trends that impact our clients from a tax and legal perspective and support the engagement teams in developing a go-to-market strategy.</li>
<li>Participate and drive various meetings/calls related to priority accounts, industries and countries.</li>
<li>Support lead partners, industry leaders in monitoring the performance of their respective areas on a monthly/quarterly basis.</li>
<li>Create and maintain reports and dashboards using Salesforce, PowerPoint, and Excel sheets.</li>
<li>Manage various initiatives in collaboration with the marketing team such as client workshops, webinars, seminars, external and internal events.</li>
</ul>
<h4>What you’ll bring</h4>
<ul>
<li>You will be a highly motivated and high performing individual with the ability to be flexible and adaptive on a daily basis.</li>
<li>Excellent communication (verbal and written) skills.</li>
<li>Excellent organisational, time management, quality management, and project management skills with the ability to prioritise workload, work with senior stakeholders and perform under pressure.</li>
<li>Technical knowledge and experience in evaluating tender responses are advantageous.</li>
<li>Education: Bachelor's degree or equivalent.</li>
<li>Years of experience: 4+ years in business development.</li>
<li>Fluency in spoken and written English is essential.</li>
<li>Previous experience in strategy consulting or management consulting is a plus.</li>
<li>Excellent PowerPoint skills, as well as proficiency in Microsoft Office.</li>
<li>Proficiency in Salesforce is an advantage.</li>
</ul>
<h4>How you’ll make a difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why you’ll love working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of service overview</h4>
<p>At PwC, our Tax & Legal Services teams provide clients with strategic advice on tax planning, compliance, and regulatory matters. We support organisations in navigating complex tax and legal frameworks while optimising their tax positions. As new tax regimes continue to emerge across the Middle East, this area is becoming increasingly important for businesses, with significant implications for operations and overall profitability.</p>
<h4>TLS business unit overview</h4>
<p>Clients & Markets within TLS are responsible for shaping and driving the firm’s growth agenda across the region. Working closely with business unit stakeholders and specialist teams, Clients & Markets plays a critical role in originating and supporting key client opportunities to shape compelling value propositions, and bring the right capabilities together to deliver measurable outcomes for our clients.</p>
<h4>How you’ll contribute</h4>
<p>As a Senior Associate - Clients and Markets, you will be proactive and assist the team in implementing the firm’s strategy that focuses on key clients, industries, and markets. Working alongside the broader Clients & Markets team, you will collaborate with our partners and their teams in tracking the performance and progress of the business across markets to achieve the firm's objectives.</p>
<ul>
<li>Work with the Clients & Markets function to deliver infrastructure such as financial performance analysis, industry and client analysis, market share and competitor SWOT analysis and thought leadership to develop an account management plan.</li>
<li>Collaborate with colleagues across different teams within our Clients & Markets team to bring our clients high value solutions.</li>
<li>Work closely with the partners and directors in developing account strategy and support them in driving the account management activities.</li>
<li>Prepare various executive level presentations such as account plans, industry/sector summaries.</li>
<li>Prepare performance summaries for accounts and industries using revenue, opportunity, backlog data on monthly/quarterly basis.</li>
<li>Support the teams in developing client, industry and country profiles using various research tools, databases and online research.</li>
<li>Track the latest regulatory changes and market trends that impact our clients from a tax and legal perspective and support the engagement teams in developing a go-to-market strategy.</li>
<li>Participate and drive various meetings/calls related to priority accounts, industries and countries.</li>
<li>Support lead partners, industry leaders in monitoring the performance of their respective areas on a monthly/quarterly basis.</li>
<li>Create and maintain reports and dashboards using Salesforce, PowerPoint, and Excel sheets.</li>
<li>Manage various initiatives in collaboration with the marketing team such as client workshops, webinars, seminars, external and internal events.</li>
</ul>
<h4>What you’ll bring</h4>
<ul>
<li>You will be a highly motivated and high performing individual with the ability to be flexible and adaptive on a daily basis.</li>
<li>Excellent communication (verbal and written) skills.</li>
<li>Excellent organisational, time management, quality management, and project management skills with the ability to prioritise workload, work with senior stakeholders and perform under pressure.</li>
<li>Technical knowledge and experience in evaluating tender responses are advantageous.</li>
<li>Education: Bachelor's degree or equivalent.</li>
<li>Years of experience: 4+ years in business development.</li>
<li>Fluency in spoken and written English is essential.</li>
<li>Previous experience in strategy consulting or management consulting is a plus.</li>
<li>Excellent PowerPoint skills, as well as proficiency in Microsoft Office.</li>
<li>Proficiency in Salesforce is an advantage.</li>
</ul>
<h4>How you’ll make a difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why you’ll love working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
International Committee of the Red Cross (ICRC)
Jordan - Amman
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for a Fleet New Technology Adviser at the <strong>Logistics Sup</strong><strong>port Center </strong><strong>in Amman, Jordan.</strong></p>
<p>The Fleet Technology Adviser guides fleet technical staff worldwide towards achieving a high level of maintenance and service standards and is the know-how leader for ICRC delegations on new transportation technologies.</p>
<p><strong><u>RELATIONSHIPS </u></strong></p>
<ul>
<li>Internally, interacts with Logistics Country managers, Finance and administration managers and Vehicle Fleet managers, workshop managers and mechanics in the delegations</li>
<li>Externally, interacts with manufacturers, technical and driving training centres, local authorities and their energy departments.</li>
</ul>
<p><strong><u>GENERAL DUTIES</u></strong></p>
<ul>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li>
<li>Understands and adheres to the ICRC Code of Conduct and Procurement Code of Ethics</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li>
<li>Respects and observes staff regulations and security rules at all times.</li>
<li>Represents the ICRC in a professional manner at all times.</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary</li>
<li>Advocate for a sustainable solution when possible and working in close contact with the GVA sustainability team.</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<p><strong>Technical support</strong></p>
<ul>
<li>Supports users by proposing technical solutions and providing the necessary training.</li>
<li>Centralize all the technical requests and liaise with the delegations to solve the issues.</li>
<li>Organize or upon request field visits,</li>
<li>Communicate with vehicle manufacturers' technical hubs for technical support when required.</li>
<li>Ensure that ICRC technicians have access to all specialized tools and manufacturer technical websites.</li>
<li>Create technical notes or repair manuals related to technical issues and share them worldwide.</li>
<li>Liaise with the delegations using Renault Trucks and proposes & organizes preventive or curative visits with the Renault Diagnostic Tool.</li>
<li>Advises technicians worldwide on troubleshooting and repairing both complex electrical and mechanical problems.</li>
<li>Provides the LOG Fleet/GVA & his Fleet New Technology colleague in Amman with the latest technical manuals needed in the field.</li>
</ul>
<p><strong>Technical Training</strong></p>
<ul>
<li>Organize or outsource Renault truck trainings globally and upon request,</li>
<li>Organize or outsource other manufacturer technical trainings for AFENG region (Truck, boat, lifting equipment etc.)</li>
<li>Organize or outsource trainings of the AFENG mechanics on new technologies (electric/hybrid vehicles).</li>
<li>Act as global administrator for ELECTUDE e-learning. Monitor and support trainees. Update frequently Vehicle fleet managers trainees’ evolution.</li>
</ul>
<p><strong>Driving and operation Training</strong></p>
<ul>
<li>Organize or outsource Truck defensive/off-road, Lifting equipment operation and boat handling trainings</li>
<li>Set and monitor ICRC standards minimum requirement for in-house and outsourced trainings,</li>
<li>Acts as global administrator for Truck defensive/off-road, Lifting equipment operation and boat handling trainings. Register trainings and monitor certification</li>
</ul>
<p><strong>Diagnostic Tools</strong></p>
<ul>
<li>Keep the AFENG diagnostic tools inventory list up to date and makes sure all the diagnostic tools are registered, in working condition and updated properly.</li>
<li>Organize or outsource trainings for mechanics on all the diagnostic tools available in AFENG region and supervises their use.</li>
<li>Liaise and guide the delegations in the choice of purchase of diagnostics or specialized tools.</li>
</ul>
<p><strong>New technologies</strong></p>
<ul>
<li>Follows up the latest technologies in relation to vehicle fleet needs worldwide</li>
<li>Proposes processes and structural changes related to vehicle service when required.</li>
<li>Assume and organize implementing fleet environmental solutions and future vehicle innovations. (i.e. Hybrid / electric / solar).</li>
</ul>
<p><strong><u>ADDITIONAL DUTIES</u></strong></p>
<ul>
<li>Follows up on all work-related messages and correspondence with the relevant contacts and departments</li>
<li>Is aware of the delegation’s objectives and has a good knowledge of the Movement and other contacts relevant to the position</li>
<li>Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image</li>
<li>Takes responsibility for their own professional learning and development</li>
<li>The employee may be asked to perform duties and tasks not covered in this job description as well as to provide support to other departments when necessary</li>
</ul>
<ol >
<li><strong>Reporting</strong></li>
</ol>
<p>Writes visit reports after each support mission.</p>
<p>After each training, writes summary report with feedback and recommendations.</p>
<p>Provides contributions to technical reports when required.</p>
<ol >
<li value="2"><strong>Administration – Finance</strong></li>
</ol>
<p>Knows, applies and complies with all the administrative procedures linked to his work (financial procedures, time reporting, budget follow up …etc)</p>
<p>Keeps training files up to date at all times</p>
<ol >
<li value="3"><strong>Information</strong></li>
</ol>
<p>Informs his supervisor about dysfunctions in the daily work and report anything abnormal referring to a delegation to the RVFM / AM Fleet support technical manager</p>
<p>Has a proactive approach and participates to a constructive dialogue with the delegations (shares propositions, difficulties, experiences, constraints).</p>
<p><strong><u>PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED</u></strong></p>
<ul>
<li>Relevant Degree from a recognized university,</li>
<li>Mechanical and electrical engineering degree in industrial vehicle technology,</li>
<li>Minimum experience of 5 years as Industrial vehicle mechatronic, Lifting equipment and boats experience as an asset,</li>
<li>Experience in an international organization or NGO is an asset</li>
<li>Excellent command of written and spoken English <strong>(Knowledge of French is an asset),</strong></li>
<li>Advanced computer skills (Word, Excel, Power Point), with experience in asset management ERPs</li>
<li>Certificate of good conduct,</li>
<li>Valid truck driving license mandatory, forklift and/or boat certification is an asset,</li>
<li>Precise, rigorous with high sense of confidentiality and integrity,</li>
<li>Strong negotiation and communication skills,</li>
<li>High organizational and analytical skills,</li>
<li>Able to work efficiently under pressure with minimum supervision,</li>
<li>Independent with sense of responsibility and initiative,</li>
<li>Strong team leadership skills and supervision experience is an asset,</li>
<li>Able to develop and sustain a network of key contacts.</li>
<li>Expected to travel regularity in various countries</li>
</ul>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: 12<sup>th</sup> October 2026, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before 12<sup>th</sup> October midnight.</li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a cover letter and resume in English will be considered.</li>
<li>The salary range is between 1,725 – 2,041 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants.</strong> However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<p><strong>We encourage applications from people with disabilities.</strong> We are committed to providing an inclusive and accessible recruitment process and to creating a workplace where everyone can contribute and thrive.</p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>Job Title:</p><br><br>Fintech Customer Service Advisor: Arabic/English - Amman<br><p>Job Description</p><br><br><span><b>Key Responsibilities</b></span><ul><li>Handle incoming customer inquiries via phone, email, chat, or tickets.</li><li>Assist customers with issues related to transactions, payments, account access, and digital wallets.</li><li>Provide clear guidance on fintech products, features, and processes.</li><li>Investigate and resolve customer complaints within defined SLAs.</li><li>Escalate complex or high-risk cases to relevant internal teams (fraud, compliance, technical support).</li><li>Ensure all interactions comply with financial regulations and company policies.</li><li>Maintain accurate records of customer interactions in CRM systems.</li><li>Educate customers on secure usage of fintech platforms and fraud prevention.</li><li>Achieve performance KPIs including quality, CSAT, and response time targets.</li></ul><span><b>Requirements</b></span><ul><li>Previous experience in <b>customer service</b> (fintech, banking, or telecom preferred).</li><li>Strong communication skills in <b>English (B2 level or higher depending on market)</b>.</li><li>Basic understanding of financial services, digital payments, or e-wallet systems is an advantage.</li><li>Ability to handle sensitive financial information with confidentiality.</li><li>Problem-solving and critical thinking skills.</li><li>Ability to work in a fast-paced, target-driven environment.</li></ul><span><b>Preferred Skills</b></span><ul><li>Experience with fintech platforms (payments, wallets, BNPL, crypto support).</li><li>Familiarity with CRM tools (Salesforce, Zendesk, etc.).</li><li>Fraud awareness and basic compliance understanding.</li><li>Multilingual abilities (depending on market needs).</li></ul><span><b>Work Environment</b></span><ul><li>Shift-based role (including weekends/holidays depending on operation).</li><li>Performance-driven environment with strict SLAs.</li><li>Customer-facing support role in a regulated fintech setting.</li></ul><br><p>Location:</p><br><br>JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan <br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Requisition ID # 26WD99975 Position Overview The Customer Success Advisor (CSA) is a post-sales role that helps manage onboarding, adoption and retention of Autodesk offerings within an assigned territory accounts. You will provide guidance and resources directly to customers that demonstrates value from their Autodesk investment. A CSA will collaborate with an ecosystem that includes the territory sales reps, partners, technical support, client services, and marketing, to maximize the renewals within an assigned territory. You will also help identify expansion opportunities as a part of their customer engagement and promote those opportunities within the sales team for appropriate actions. You will report to Renewal & Customer Success Manager based in Amman. We support hybrid working schedule. Main Responsibilities Orchestrate a high volume of quality engagements via phone, email, social media, and other mechanisms to maximize impact on customer success within a defined territory Build relationships and collaborate with sales teams and both internal and external partners to achieve renewal and expansion of the business relationship with customers In collaboration with the territory sales teams, develop account plans to utilize available resources, manage time and resources, and achieve or exceed assigned goals Discover through customer engagement the customer's challenges specific to their industry Support a customer's journey through onboarding, adoption, retention, and expansion to achieve customer success Articulate business workflow and industry trends that improve the customers' challenges Employ provided technology solutions to document all customer opportunities and customer activity Monitor customer usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success, together with reseller partners and internal sales teams Respond to partner and customer inquiries Link business processes with product and technical solutions</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Customer success, renewals, or sales experience-minimum 3 years in SaaS industry. Fluent English and Arabic language skills Experience interacting with clients of all levels, in different industries and across a broad geographical area Ability to forge customer relationships and insights over the phone Collaborative and consultative work style, ability to succeed in a high velocity work environment Link business processes with product/technical solutions Experience with complex, escalated customer situations, ability to navigate large organizations Experience internally collaborating and influencing large matrixed organization Experience in the software or SaaS sales or renewals environment</p><p>Background needs to be in customer-facing roles including account management, customer support, project management, customer success or sales Empathy for customers AND passion for revenue and growth Experience managing time between calls, troubleshooting follow ups, customer relationship management and new customer outreach Curiosity 1+ years of experience with Salesforce or another CRM Software</p><p></p></section>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Requisition ID #</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br>26WD99975<p><b>Position Overview </b> </p><br><p><i>The Customer Success Advisor (CSA) is a post-sales role that helps manage onboarding, adoption and retention of Autodesk offerings within an assigned territory accounts.</i></p><br><p><i>You will provide guidance and resources directly to customers that demonstrates value from their Autodesk investment. A CSA will collaborate with an ecosystem that includes the territory sales reps, partners, technical support, client services, and marketing, to maximize the renewals within an assigned territory. You will also help identify expansion opportunities as a part of their customer engagement and promote those opportunities within the sales team for appropriate actions.</i></p><br><p><i>You will report to Renewal & Customer Success Manager based in Amman.</i></p><br><p><i>We support hybrid working schedule.</i></p><br><p><b>Main Responsibilities</b></p><br><ul><li><p>Orchestrate a high volume of quality engagements via phone, email, social media, and other mechanisms to maximize impact on customer success within a defined territory</p><br></li><li><p>Build relationships and collaborate with sales teams and both internal and external partners to achieve renewal and expansion of the business relationship with customers</p><br></li><li><p>In collaboration with the territory sales teams, develop account plans to utilize available resources, manage time and resources, and achieve or exceed assigned goals</p><br></li><li><p>Discover through customer engagement the customer's challenges specific to their industry</p><br></li><li><p>Support a customer's journey through onboarding, adoption, retention, and expansion to achieve customer success</p><br></li><li><p>Articulate business workflow and industry trends that improve the customers' challenges</p><br></li><li><p>Employ provided technology solutions to document all customer opportunities and customer activity</p><br></li><li><p>Monitor customer usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success, together with reseller partners and internal sales teams</p><br></li><li><p>Respond to partner and customer inquiries</p><br></li><li><p>Link business processes with product and technical solutions</p><br></li></ul><p><b>Minimum Qualifications</b></p><br><ul><li><p><b>Customer success, renewals, or sales experience-minimum 3 years in SaaS industry.</b></p><br></li><li><p><b>Fluent English and Arabic language skills</b></p><br></li><li><p>Experience interacting with clients of all levels, in different industries and across a broad geographical area</p><br></li><li><p>Ability to forge customer relationships and insights over the phone</p><br></li><li><p>Collaborative and consultative work style, ability to succeed in a high velocity work environment</p><br></li><li><p>Link business processes with product/technical solutions</p><br></li><li><p>Experience with complex, escalated customer situations, ability to navigate large organizations</p><br></li><li><p>Experience internally collaborating and influencing large matrixed organization</p><br></li><li><p>Experience in the software or SaaS sales or renewals environment</p><br></li></ul><p><b>Preferred Qualifications</b></p><br><ul><li><p>Background needs to be in customer-facing roles including account management, customer support, project management, customer success or sales</p><br></li><li><p>Empathy for customers AND passion for revenue and growth</p><br></li><li><p>Experience managing time between calls, troubleshooting follow ups, customer relationship management and new customer outreach</p><br></li><li><p>Curiosity</p><br></li><li><p>1+ years of experience with Salesforce or another CRM Software</p><br></li></ul><p><span><b><b>Learn More</b></b></span></p><br><p><b><span>About Autodesk</span></b></p><br><p><span>Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.</span></p><br><p><span>We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.</span></p><br><p><span>When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!</span></p><br><p><b><span>Salary transparency</span></b></p><br>Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.<br><p><b>Belonging</b><br>We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: <span><u>https://www.autodesk.com/company/global-belonging</u></span></p><br><p><b>Are you an existing contractor or consultant with Autodesk? </b></p><br><p>Please search for open jobs and apply internally (not on this external site).</p><br> </div>
DEUTSCHE GESELLSCHAFT FÜR INTERNATIONALE ZUSAMMENARBEIT (GIZ)
Jordan - Amman
<p>The GIZ Jordan Projects <strong><em>FURSATI – Empowering Women for Technical and Green Crafts Professions and in Career Development</em></strong> and <strong><em>Centres for Migration and Development (ZME)</em> </strong>are seeking to hire a “<strong>Policy Advisor</strong>” based in Jordan- for full-time base employment.</p>
<p><strong>FURSATI –</strong> <strong>“is</strong> a BMZ-funded GIZ project in Jordan’s TVET portfolio, running from <strong>05/2026 to 04/2030</strong>. The project aims to improve employment perspectives in Jordan, especially for young women, in green, technical and creative sectors. It follows a gender-transformative approach, with gender equality and women’s empowerment as its principal objective. </p>
<p>FURSATI works at system, school, community and labour-market level. It supports gender-responsive TVET reform, practice-oriented BTEC education, social norm change around women’s employment, and women’s transition into work. </p>
<p><strong>Output 1</strong> strengthens the Ministry of Education’s capacities to implement TVET reform in a gender-transformative and labour market-oriented way, including policy advice, capacity development, career orientation and private sector engagement. </p>
<p><strong>Output 2</strong> supports selected BTEC girls’ schools in improving practical and gender-responsive training in green, technical and creative fields, with a focus on work-based learning and cooperation with companies. </p>
<p><strong>Output 3</strong> addresses social norms limiting women’s participation in these sectors through evidence-based campaigns, community dialogue, Sport for Development approaches, and exchange with women’s and business associations. </p>
<p><strong>Output 4</strong> strengthens labour market-oriented qualification offers and women’s transition into employment through labour market analysis, training development, mentoring, career guidance, job fairs, internships and cooperation with relevant associations</p>
<p><strong>ZME- </strong>The global programme "Centres for Migration and Development" (ZME) is part of the Group “Flight, Migration, and Return” in the Department “Sector and Global Programmes”. On behalf of the German Federal Ministry for Economic Cooperation and Development (BMZ), the centres help to shape safe and regular migration that benefits all sides: Embedded in the structures of the cooperation countries, they advise people on regular work or training migration and at the same time support returnees from Germany and other countries to reintegrate socio-economically in their country of origin. In this way, the centres enable the partner structures to support people in all phases of the migration cycle. </p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>Profound knowledge of Jordan’s TVET system, structures, and reform processes, including the National Qualifications Framework and the strategies for its implementation.</li>
<li>In-depth expertise on gender equality matters in TVET and Secondary Education, including sound familiarity with current scientific discourse. </li>
<li>At least 7 years of working experience with TVET governance structures in Jordan </li>
<li>At least 5 years of experience working in international cooperation in capacity development of steering structures in the TVET sector. </li>
<li>Proven expertise in managing communication with political partners. </li>
<li>Profound knowledge of the BTEC system, </li>
<li>Strong communication skills, cultural empathy, high service orientation as well as resilience and flexibility.</li>
<li>Fluent in Arabic and English</li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<p><strong><em>Fursati: </em></strong>The advisor will mainly work under Output 1 (TVET / Governance), and contribute to other outputs, specifically Output 2 (BTEC System), regarding governance issues.</p>
<ul>
<li>Provision of project advisory measures for the implementation of gender strategies under the umbrella of the Jordanian TVET strategy,</li>
<li>Facilitate political dialogue on key intervention areas in close collaboration with the AV.</li>
<li>Support access and facilitate cooperation with the Accreditation and Quality Assurance Commission (AQAC) and other key players in the TVET sector.</li>
<li>Provide advisory services to MoE counterparts on Gender-related policy processes</li>
</ul>
<p><strong>Centres for Migration and Development (ZME) – Jordan </strong>The advisor will work under Output 1 (Capacity Development), and Output 4 (Advisory Procedures), regarding governance issues.</p>
<ul>
<li>Coordinate and facilitate the dialogue with the political partner (MoL) in close collaboration with the project lead.</li>
<li>Prepare regular project inputs and written contributions related to project implementation in Jordan, such as reports to partners (MoL)</li>
<li>Prepare, implement and follow-up of labour mobility steering committee meetings and project technical committee meetings with MoL</li>
<li>Maintain regular contact and dialogue with ZME project partners and relevant stakeholders to cooperate towards achieving the projects’ objectives (including public and private institutions in the fields of TVET and labour migration)</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
DEUTSCHE GESELLSCHAFT FÜR INTERNATIONALE ZUSAMMENARBEIT (GIZ)
Jordan - Amman
<p >The GIZ Jordan Country Office <strong >“Joint Delivery Unit”</strong> is seeking to hire an “<strong >AI Governance and Digital Transformation Advisor</strong><strong >”</strong> for full-time based employment.</p>
<p >You help GIZ Jordan adopt digital and AI-enabled solutions in a secure, responsible, and practical way.</p>
<p >In this role, you combine two perspectives:</p>
<ul >
<li >Enable digital transformation, support innovative digital approaches and AI adoption across projects and operations.</li>
<li >Ensure information security, data protection, and responsible use of technology.</li>
</ul>
<p >You are the main advisor for managers and teams on questions related to AI, digital governance, information security, and data management.</p>
<p >As part of the IT & Digital Team within the Joint Delivery Unit (JDU), you work across the entire portfolio and support colleagues in turning ideas into solutions, testing and piloting new approaches while managing risks appropriately. You are expected to stay up to date with corporate policies around digital transformation and AI as well as information security and advise colleagues and teams when requested. Where necessary, you will be expected to create written or visual guides for colleagues and teams to be able to easily adopt changes.</p>
<p >The job offers you the opportunity to work in an international environment, collaborate with driven individuals and partners, test and support the adoption of innovative approaches and expand your skills as well as build a portfolio of industry-relevant solutions.</p>
<p ><strong >Qualifications and Specialist Knowledge</strong></p>
<p >Qualifications & experience</p>
<ul >
<li >Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Data Management, Public Administration, Law or a related field.</li>
<li >Minimum 5 years of relevant professional experience in digital transformation, digital governance, information security, data governance, IT advisory, or related fields.</li>
<li >Very good oral and written English skills (C1 level and above)</li>
<li >Practical experience advising teams or managers on digital solutions, governance, risk, or organizational change.</li>
<li >Good understanding of information security principles and experience working with information security standards such as ISO/IEC 27001 or similar frameworks.</li>
<li >Good understanding of data protection and privacy principles and willingness to learn on the job.</li>
<li >Demonstrated interest in artificial intelligence, digital innovation, and emerging technologies, including evidence of self-learning, professional development, or practical application.</li>
<li >Ability to translate complex technical or governance topics into practical guidance for non-technical audiences.</li>
<li >Solid understanding of digital systems, data management, and common workplace technologies.</li>
<li >Experience working in complex stakeholder environments or matrix organizations is an advantage.</li>
</ul>
<p >We are looking for someone who:</p>
<ul >
<li >Enjoys solving problems and helping others succeed.</li>
<li >Can balance innovation, risk, and practical implementation.</li>
<li >Explains complex topics in a simple and accessible way.</li>
<li >Is curious about AI and digital transformation.</li>
<li >Works in a structured, reliable, and service-oriented manner.</li>
<li >Is comfortable working with colleagues from different professional backgrounds and levels of seniority.</li>
</ul>
<p ><strong >Main Responsibilities</strong></p>
<ul >
<li >Advise projects and managers on AI, digital transformation, and digital governance.</li>
<li >Support the development, testing and assessment of AI use cases and digital initiatives.</li>
<li >Build practical guidance, tools, and learning formats that help colleagues use digital and AI solutions effectively and securely.</li>
<li >Contribute to AI readiness, digital governance, and responsible technology use across the portfolio.</li>
<li >Lead and continuously improve the Information Security Management System (ISMS). Coordinate information security measures, risk assessments, audits, and awareness activities.</li>
<li >Act as the focal point for information security and basic data protection topics.</li>
</ul>
<p ><em >Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p ><strong ><em >Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</em></strong></p>
<p ><strong ><em >GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</em></strong></p>
<p ><strong ><em >GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</em></strong></p>
<p ><strong ><em >GIZ will send feedback only to the candidates that are shortlisted and interviewed.</em></strong></p>
Jordan Himaya Activity
Jordan - Amman
<p><strong>SCOPE OF WORK</strong></p>
<p><strong>JORDAN Himaya Activity</strong></p>
<table align="center" border="1" cellpadding="0" cellspacing="0" width="497">
<tbody>
<tr>
<td >
<p><strong>Proposed Personnel</strong></p>
</td>
<td >
<p>TBD</p>
</td>
</tr>
<tr>
<td >
<p><strong>Position</strong></p>
</td>
<td >
<p>Wayfinding and Signage System Consultant</p>
</td>
</tr>
<tr>
<td >
<p><strong>Period of Performance (PoP)</strong></p>
</td>
<td >
<p>TBD</p>
</td>
</tr>
<tr>
<td >
<p><strong>Maximum Level of Effort</strong></p>
</td>
<td >
<p>TBD</p>
</td>
</tr>
<tr>
<td >
<p><strong>Base of Operations</strong></p>
</td>
<td >
<p>Amman, Jordan</p>
</td>
</tr>
<tr>
<td >
<p><strong>position reports to</strong></p>
</td>
<td >
<p>Deputy Chief of Party +Law Enforcement and Protection Specialist</p>
</td>
</tr>
</tbody>
</table>
<p><strong>Project Background:</strong></p>
<p>The Jordan Himaya Activity aims to enhance the availability and quality of essential services and protection for survivors of domestic and sexual violence in Jordan. The project works to improve survivor-centered institutional capacity and strengthen the legislative and policy frameworks that protect survivors and support effective responses to violence. Himaya applies a survivor-centered systems-strengthening approach to improve response services, and the implementation of survivor-centered legislation and policies.</p>
<p>As part of this effort, the Comprehensive Service Center (CSC) in East Amman is being established by the Family Protection and Juvenile Department (FPJD) as Jordan’s first fully co-located One-Stop Shop (OSS) for domestic and sexual violence response services. It will bring together relevant government and civil society service providers under one roof to support coordinated, confidential, trauma-informed, and survivor-centered access to protection, legal, health, psychosocial, social assistance, and referral services.</p>
<p>To support safe, accessible, and confidential navigation throughout the CSC, Himaya seeks a consultant to develop an internal and external wayfinding and signage system that promotes accessibility, privacy, reduces confusion and unnecessary waiting, and supports an empowering survivor-centered environment.</p>
<p>The CSC comprises of Three floors, with an approximate gross floor area of 3,754.14 m². The facility is designed to accommodate multiple government and partner service providers withing a single integrated survivor-centered environment. The functional distribution of the building is as follows:</p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>Floor</strong></p>
</td>
<td >
<p><strong>Size (m²)</strong></p>
<p> </p>
</td>
<td >
<p><strong>Primary Function</strong></p>
</td>
</tr>
<tr>
<td >
<p>Basement</p>
</td>
<td >
<p>1,316.81</p>
</td>
<td >
<p>Juvenile Services</p>
</td>
</tr>
<tr>
<td >
<p>Ground Floor (#sq.m)</p>
</td>
<td >
<p>1,198.13</p>
</td>
<td >
<p>Survivor Services</p>
</td>
</tr>
<tr>
<td >
<p>First Floor (#sq.m)</p>
</td>
<td >
<p>1,239.20</p>
</td>
<td >
<p>Mix Services</p>
</td>
</tr>
</tbody>
</table>
<p>The proposed wayfinding and signage system shall consider the multi-level layout, functional zoning, user journey, and the different privacy and accessibility requirements associated with each service area.</p>
<p><strong>Role’s Purpose:</strong></p>
<p>The consultant will design a comprehensive internal and external wayfinding and signage system for the CSC. The system should enable survivors and visitors to navigate the center safely, clearly, and with dignity, while supporting accessibility, confidentiality, trauma-informed service delivery, operational flow, and coordination across co-located service providers.</p>
<p><strong>Key Duties and Responsibilities:</strong></p>
<p>The consultant is expected to carry out the following: </p>
<ul>
<li><strong>Coordination and document review phase:</strong></li>
</ul>
<ol>
<li value="NaN">Hold an inception meeting with Himaya and FPJD to confirm the scope of work, methodology, workplan, deliverables, approval process, site access arrangements, and key stakeholders.</li>
<li value="NaN">Review relevant CSC documentation, including floor plans, room functions, service flows, security and confidentiality considerations, accessibility requirements, branding guidance, and other operational documents provided by Himaya.</li>
<li value="NaN">Conduct site visits to assess external and internal navigation needs, including the building approach, nearby access points, drop-off or arrival areas, building entrance, reception and intake areas, corridors, stairs, elevators, waiting areas, service rooms, child-friendly spaces, staff-only areas, emergency exits, and restricted or sensitive locations.</li>
<li value="NaN">Identify navigation barriers, privacy risks, accessibility gaps, safety considerations, unclear decision points, and priority locations where signs or other wayfinding cues are required.</li>
</ol>
<ul>
<li><strong>Design Phase:</strong></li>
</ul>
<ol>
<li value="NaN">Map key visitor journeys for different user groups, including survivors, children, persons with disabilities, accompanying persons, visitors, service providers, and staff.</li>
<li value="NaN">Develop a comprehensive wayfinding strategy covering external and internal signage, visitor flow, directional logic, naming conventions, bilingual Arabic-English content, visual cues, and accessibility considerations.</li>
<li value="NaN">Develop signage concepts and layouts, including sign hierarchy, sign types, location plans, content, and visual design standards.</li>
<li value="NaN">Ensure the system promotes accessibility, a user-friendly experience through clear communication, logical placement, and inclusive design principles.</li>
<li value="NaN">Prepare technical specifications for the signage system in, including sign locations, dimensions, materials, finishes, and mounting and installation requirements.</li>
<li value="NaN">Coordinate with Himaya, FPJD, relevant building or engineering counterparts, service providers, and suppliers as needed to ensure that the proposed wayfinding system is practical, survivor-centered, and aligned with CSC operational requirements.</li>
</ol>
<ul>
<li><strong>Wayfinding plan validation phase:</strong></li>
</ul>
<ol>
<li value="NaN">Prepare a draft signage location plan and technical design package for review by Himaya and FPJD, including marked-up floor plans or layouts, sign schedules, sign content, design concepts, technical specifications, and installation requirements.</li>
<li value="NaN">Prepare a sufficiently detailed Bill of Quantities (BoQ) and cost estimate for the proposed wayfinding system, including sign types, quantities, materials, specifications, unit rates where available, total estimated costs, and installation requirements.</li>
<li value="NaN">Facilitate validation meetings with Himaya, FPJD, and relevant stakeholders to present findings, review the proposed system, document feedback, and agree on revisions and implementation priorities.</li>
<li value="NaN">Deliver a presentation summarizing the assessment findings, visitor journey analysis, the internal and external wayfinding system, design package, implementation priorities, and any risks or decisions requiring Himaya approval.</li>
<li value="NaN">Revise and finalize all design deliverables based on Himaya and stakeholder feedback; conduct all necessary design review meetings and continue revising the designs until final stakeholder approval is obtained. Submit editable source files, final PDF versions, and supporting documentation requested by Himaya.</li>
</ol>
<ul>
<li><strong>I</strong><strong>nstallation support and final handover phase:</strong></li>
</ul>
<ol>
<li value="NaN">Provide technical support during procurement and production, including responding to clarification questions, reviewing submissions, samples, mock-ups, and material selections.</li>
<li value="NaN">Conduct site visits during installation to monitor placement, visibility, quality, accessibility, safety, and consistency with the approved wayfinding package.</li>
<li value="NaN">Conduct a final handover review with Himaya and relevant stakeholders and submit a final handover note documenting photos of installed signage, and any remaining operational recommendations.</li>
</ol>
<p><strong>Deliverables:</strong></p>
<ol>
<li>Site Assessment and Visitor Journey Report, covering external and internal navigation needs, user journeys, accessibility considerations, confidentiality and safety risks, key decision points, priority signage locations, and recommended wayfinding improvements.</li>
<li>Draft Wayfinding Strategy and Signage Design Package, including the proposed internal and external wayfinding approach, signage hierarchy, naming conventions, bilingual Arabic-English content, icons or pictograms, sign types, marked-up floor plans or layouts, sign locations, dimensions, materials, finishes, mounting methods, technical specifications, and installation notes.</li>
<li>Detailed Bill of Quantities and Cost Estimate, including sign types, quantities, materials, specifications, unit rates where available, total estimated costs including installation costs</li>
<li>Final Wayfinding Package and Presentation, incorporating Himaya and stakeholder feedback, including the final signage location plan, design package, BoQ, implementation priorities, risks, pending decisions, editable source files, final PDF versions, and supporting documentation requested by Himaya.</li>
<li>A complete signage schedule identifying sign reference numbers, locations, dimensions, content, materials and quantities.</li>
<li>Installation Support and Final Handover Note, including technical comments during supplier/procurement review, observations from installation site visits, assessment of placement, visibility, quality, accessibility, safety, and consistency with the approved package, photos of installed signs, punch-list items, and remaining operational recommendations.</li>
</ol>
<p><strong>Qualifications</strong></p>
<p>The following qualifications are required for the wayfinding consultant:</p>
<ol>
<li value="NaN">Bachelor's degree in graphic design, visual communication, environmental design, architecture, urban design, or related field. A relevant advanced degree is desirable.</li>
<li value="NaN">Minimum of 10 years of relevant professional experience in wayfinding, signage systems, environmental graphic design, institutional facility navigation, or public-facing service facility navigation.</li>
<li value="NaN">Demonstrated experience designing internal and external wayfinding or signage systems for governmental, health, justice, protection, social service, education, or other high-traffic public-facing facilities.</li>
<li value="NaN">Demonstrated ability to translate service flows, confidentiality needs, security requirements, accessibility needs, and visitor experience considerations into practical wayfinding solutions.</li>
<li value="NaN">Strong understanding of accessibility and universal design principles, including readable signage, inclusive navigation, high-contrast visuals, and the needs of people with disabilities.</li>
<li value="NaN">Experience preparing signage schedules, technical specifications, bills of quantities, cost estimates, supplier-ready design packages, and installation notes.</li>
</ol>
<p><strong>Reporting</strong></p>
<p>The consultant will report to the Deputy Chief of Party and the Law Enforcement and Protection Specialist.</p>
<p><strong>Duration and Timeline:</strong></p>
<p>The consultant is expected to complete all assignments and submit all required deliverables within a maximum of 2 months from the start of the consultancy.</p>
<p><strong>Application Process:</strong></p>
<p>Interested applicants are invited to submit the following documents:</p>
<ul>
<li>Updated Curriculum Vitae (CV).</li>
<li>A cover letter outlining their relevant qualifications, experience, and interest in this consultancy.</li>
<li>A portfolio demonstrating at least 3 similar projects completed within the last ten years.</li>
<li>Estimated level of effort (number of working days) and daily rate required to complete the assignment.</li>
</ul>
<p>Applications must be submitted by email to <strong>Himaya_info@dai.com</strong> no later than the close of business<strong> (COB) on July 28, 2026</strong> with the subject line Application – Wayfinding and Signage System Consultant<strong>.</strong> Only shortlisted candidates will be contacted.</p>
DEUTSCHE GESELLSCHAFT FÜR INTERNATIONALE ZUSAMMENARBEIT (GIZ)
Jordan - Amman
<p>The GIZ Regional Programme <strong>Digital Trade and E-Commerce in the MENA Region </strong>is seeking to hire an “<strong>Economic Cooperation and Private Sector Development Advisor - Focus: E-commerce & Digital Trade</strong>” based in Jordan- for full-time base employment.</p>
<p>The regional programme "Digital Trade and E-Commerce in the MENA Region" is co-funded by the European Union (DG MENA) and the German Federal Ministry for Economic Cooperation and Development (BMZ) and implemented by GIZ and the International Trade Centre (ITC). It aims to develop e-commerce and digital trade in the South Mediterranean region to enhance business opportunities and foster decent job creation, in cooperation with the public and the private sectors. The programme covers eight countries — Algeria, Egypt, Jordan, Lebanon, Libya, Morocco, Palestine, and Tunisia, with national implementation activities in <strong>Egypt, Jordan, Morocco and Tunisia.</strong></p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>Bachelor’s degree in Economics, Business, Law, Information Technology, or a related field is required. A Master's degree in a similar field is preferred.</li>
<li>Sound know-how of international trade policies, agreements and rules governing e-commerce and digital trade. In-depth knowledge of the framework conditions in Jordan shaping the country’s digital trade readiness.</li>
<li>At least 5 years of experience in economic cooperation and private sector development projects.</li>
<li>Implementation experience minimum of 3 years of activities in digital trade and e-commerce: strategies and regulatory approaches for e-commerce; technical tools and solutions enabling e-commerce and digital trade (e-signature, e-payments, e-commerce platforms and others).</li>
<li>Analytical skills and structured working style. Moreover, a solution- and results-oriented work approach.</li>
<li>Willingness to travel occasionally on missions to other countries in the region and to Germany.</li>
<li>Fluency in English as program language is required. </li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<ul>
<li>Independently designing and implementing measures and activities of the regional EU co-funded program “Digital Trade in the MENA Region” in Jordan - in close dialogue with the program’s GIZ country coordinator in Jordan, as well as component leads based in Germany and the region </li>
<li>Advising partners on digital trade and e-commerce topics, ensuring excellent quality of advisory services to all stakeholders of the project. </li>
<li>Coordination of events, policy dialogues, missions in the regional project. </li>
<li>Drafting Terms of Reference for consulting services, coordinating and managing consultants and ensuring their high quality of implementation in line with program outcomes. </li>
<li>Supporting data collection, reporting and the collection and analysis of evidence for better project implementation. </li>
<li>Preparing communication material to highlight the quality of work, impact and expertise of GIZ.</li>
<li>Actively contributing to the development and dissemination of technical products, knowledge exchange formats and the collaboration with other projects and partners </li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
United Nations Office for Project Services
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Duty Station(s)<br>
<br>
Home based.<br>
<br>
Duration<br>
<br>
12 months (with possibility of extension, subject to organizational requirements, availability of funds, and satisfactory performance).<br>
<br>
Role Purpose The Explosive Ordnance Risk Education (EORE) and Victim Assistance (VA) Advisor provides technical expertise, capacity building, and operational guidance to enhance EORE and VA programming.<br>
<br>
Functions / Key Results Expected<br>
<br>
Under the overall supervision of the UNOPS PSC Global Technical Advisor or designated UNOPS field programme’s Supervisor, the Explosive Ordnance Risk Education (EORE) and Victim Assistance (VA) Advisor will conduct the following duties:<br>
<br>
1. Technical Advisory, Training, and Capacity Enhancement<br>
<br>
•Provide guidance to the UNOPS PSC and field programmes on matters related to EORE and VA.<br>
•Conduct desk review and consultations to collect data and updated information on EORE and VA in support of UNOPS PSC and field programmes.<br>
•Provide EORE and VA technical support and capacity enhancement opportunities to national mine action staff, implementing partners, contractors and government actors. This may include delivering specific training and quality assurance activities.<br>
•Lead the development of new age and gender sensitive EORE materials for direct and indirect sessions as required.<br>
•Provide guidance to support advocacy and promote EORE/VA initiatives in APMBC and CCM meetings (SPM, IM, NDM) and other relevant fora (GPC, EORE AG, etc.).<br>
<br>
2. Operational Coordination<br>
<br>
•Direct and implement the strategic direction of EORE and VA in compliance with the Country Programme Strategy of UNOPS PSC and field programmes.<br>
•Form partnerships and maintain existing relationships with other humanitarian actors and contribute to the EORE and VA mine action components.<br>
•Receive and redirect questions and requests to UNMAS that result from the sub-cluster and/or UN-related Humanitarian initiatives.<br>
•Liaise with and coordinate closely with the national and regional authorities on EORE and VA activities and training requests.<br>
•Represent UNOPS PSC and field programmes in technical EORE and VA forums and be the principal focal point for external representation on these issues.<br>
<br>
3. Project and Grant Management<br>
<br>
•Develop Call for Proposals and Statement of Works for EORE and VA activities, specifically including for indirect EORE and EORE material development.<br>
•Develop calls for proposals for the development of UNOPS PSC and field programmes’ VA strategy, or develop a sectoral/organisational strategy, consulting with all relevant stakeholders, that outlines the needs, gaps and priorities.<br>
•Provide support to the implementing partner/contractor in the development of the strategy and consultations with stakeholders.<br>
•Oversee the overall execution of EORE and VA grants and contracts in close collaboration with implementing partners/contractors.<br>
•Organise stakeholder meetings on EORE and VA as needed, including close collaboration with national counterparts.<br>
•Provide guidance on integration of EORE and VA across other grant and contract processes if required.<br>
•Ensure duties and administrative actions are implemented according to UNOPS policy, within the scope of UN and UNMAS mandates, and in compliance with agreements with donors.<br>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">Skills Capacity Building, Grant Administration, Information Management, Project Management, Reporting, Technical Training.<br>
<br>
Education Requirements<br>
<br>
•Advanced university degree (Master’s or equivalent) with a minimum of 7 years of relevant experience; OR<br>
•First level university degree (Bachelor’s or equivalent) with a minimum of 9 years of relevant experience; OR<br>
•Secondary school diploma (high school or equivalent) with a minimum or 11 years of relevant experience is required.<br>
<br>
Experience Requirements Relevant experience is defined as experience in Explosive Ordnance Risk Education programming in conflict settings AND designing and delivering Victim Assistance programming.<br>
<br>
•A minimum of 7 years of experience in project management is required.<br>
•Experience working on humanitarian operations in conflict settings is desired.<br>
•Experience working in mine action is desired.<br>
•Experience in grant management is desired.<br>
•Experience in workshop planning and facilitation is desired.<br>
•Experience advancing workforce inclusion and iterating gender and PSEAH/safeguarding into project implementation and implementing partner oversight is desired.<br>
<br>
Language Requirements English, fluent, required.<br>
<br>
French, intermediate, desirable.<br>
</div>
DEUTSCHE GESELLSCHAFT FÜR INTERNATIONALE ZUSAMMENARBEIT (GIZ)
Jordan - Amman
<p>The GIZ Jordan Project <strong>“<em>Digitalisation of TVET in Jordan” </em></strong>is seeking to hire a <strong>“Junior Digitilisation Advisor”</strong> based in Jordan- for full-time base employment.</p>
<p><strong>DigiTVET- </strong>Digitilisation of TVET in Jordan” project is part of the TVET portfolio of GIZ Jordan<strong>,</strong> which aims to strengthen the quality and attractiveness of vocational education and training across the country. Working in close partnership with the Ministry of Education<strong>,</strong> public training providers, and civil society organisations, the project focuses on developing standardised procedures for digital TVET and designing inclusive, barrier-free learning methods that improve access for women and marginalised groups. A core element is the capacity building of teaching staff in both digital methods and inclusive, gender-equitable approaches. By combining technical and pedagogical skills development, the project ensures that learning content and platforms are accessible, engaging, and relevant to diverse learners. These efforts contribute to enabling young people — particularly from disadvantaged backgrounds — to acquire the skills needed in the digital age, while supporting companies in accessing a better qualified and digitally competent workforce.</p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>University degree in a relevant field (IT/ICT, economics, social sciences or equivalent)</li>
<li>At least 2 years of work experience in the field of employment promotion or related areas, e.g. technical and vocational education and training (TVET), private sector development, or in an IT/ICT-related field, preferably in an international context</li>
<li>Solid understanding of IT systems and concepts, with the ability to grasp the technical specifics of digitalisation measures</li>
<li>Basic experience or knowledge in coordinating digitalisation projects, including working with technical and non-technical stakeholders</li>
<li>Fluency in writing, reading and speaking in English and Arabic</li>
<li>Strong communication and networking skills</li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<ul>
<li>Contributes to the development of a framework for immersive technology integration in the Ministry of Education’s vocational technical education (VTE) system, including design and implementation of a pilot phase with immersive learning content.</li>
<li>Assists in the digitalisation of administrative assessment procedures, including development of a digital solution in close cooperation with IT specialists.</li>
<li>Contributes to the development of digital and AI readiness standards, including design and implementation of a pilot phase to test developed criteria.</li>
<li>Supports the digitalisation of quality assurance within the Ministry of Education, including development of a digital solution in close cooperation with IT specialists.</li>
<li>Provides technical advice and support to other upcoming digitalisation activities/measures in the project and cluster.</li>
<li>Supports the design of digital labour market-oriented teaching and learning offers together with partners from the public sector, private sector and civil society, with a focus on disadvantaged regions and/or groups.</li>
<li>Collects and ensures quality of data for monitoring and evaluation of activities within the project.</li>
<li>Provides other duties at the request of management, such as organisation and documentation of workshops, simultaneous translations from Arabic to English and vice versa, formulating ToRs, etc.</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>