Public relations delegate Jobs
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<p>نظرة عامة عن الشركة والوظيفة</p><p>نحن جهة عمل رائدة في مجال [الكوزمتكس]، نوفر بيئة عمل ديناميكية وفرصاً للنمو المهني والتطوير المستمر. يبحث فريقنا عن مندوب مبيعات نشيط وذو حس فني عالي لتحقيق أهداف المبيعات وتوسيع قاعدة العملاء في الأردن، مع الالتزام بمعايير الجودة وخدمة العملاء الممتازة.</p><p>المسؤوليات والواجبات الرئيسية</p><ul><li>تنفيذ استراتيجيات المبيعات المعتمدة وتغطية القنوات البيعية المحددة في المنطقة/المحافظة المختارة.</li><li>بناء وتطوير علاقات مهنية مع العملاء الحاليين والجدد </li><li>تحقيق أهداف المبيعات الشهرية </li></ul>
<p>نظرة عامة عن الوظيفة والشركة</p><p>انضم إلى فريق مبيعات دولي ديناميكي في شركة رائدة في مجال التصدير، مقرها في الأردن، وتعمل على توسيع حضورها في الأسواق العالمية. نبحث عن مندوب/مندوبة مبيعات تصدير متدرب/ة يتمتع بروح المبادرة والقدرة على بناء علاقات عمل قوية مع العملاء الدوليين. ستتاح لك فرصة التعلم والتطوير ضمن بيئة تعزز الاحترافية والتقدّم المهني، وتشارك في تنفيذ استراتيجيات المبيعات وتوسيع القاعدة العملاء في منطقة الشرق الأوسط وشمال إفريقيا وخارجها.</p><p>المسؤوليات والواجبات الرئيسية</p><ul><li>تطوير وتنفيذ خطط المبيعات التصديرية لتحقيق أهداف الإيرادات المقررة</li><li>البحث عن فرص تجارية جديدة وبناء قاعدة عملاء دولية من خلال الاتصالات الهاتفية؛ البريد الإلكتروني؛ والمعارض الدولية</li><li>إعداد وتقديم عروض سعر وتفاوض على شروط العقد بشكل فعال بما يتماشى مع سياسات الشركة</li><li>تنسيق عمليات الشحن والتسليم مع فرق العمليات واللوجستيات لضمان رضا العملاء والتسليم في الوقت المحدد</li><li>متابعة العملاء بعد البيع لضمان رضائهم والتأكد من احتياجهم المستمر للمنتجات</li><li>إعداد تقارير دورية عن نشاطات المبيعات وتحليل الأداء وتقديم توصيات للتحسين</li><li>التعاون مع فرق التسويق والمنتجات لفهم المواصفات والميزات والفوائد وتطوير رسائل البيع الموجهة للأسواق المستهدفة</li></ul><p>المؤهلات والمتطلبات</p><ul><li>درجة جامعية في تخصص ذات صلة (، إدارة الأعمال، التسويق، اللوجستيات، أو ما يعادلها)</li><li>التركيز على التطوير المهني في مجال التصدير والمبيعات الدولية</li><li>المكان: الأردن</li><li>إجادة اللغة العربية بطلاقة، إجادة اللغة الإنجليزية بمستوى ممتاز</li><li>مهارات تواصل قوية و قدرة على بناء علاقات مهنية مستدامة</li><li>قدرة على العمل تحت الضغط وتلبية الأهداف في بيئة ديناميكية</li><li>مهارات استخدام الحاسوب الأساسية وضمنها البريد الإلكتروني ونظم إدارة العلاقات مع العملاء (CRM)</li></ul><p>المهارات المطلوبة</p><ul><li>مهارات تفاوض وإقناع وقدرة على تقديم عروض قيمة للعملاء الدوليين</li><li>فهم العمليات التصديرية والتشريعات المرتبطة بالتجارة الدولية</li><li>تنظيم عالي، مع الالتزام بالمواعيد والتفاصيل الدقيقة</li><li>قدرة على تحليل الأسواق وتحديد الاتجاهات والفرص</li><li>إلمام بأساسيات التسويق الرقمي والتواصل عبر المنصات المختلفة</li></ul><p>الفوائد والمزايا</p><ul><li>راتبيعتمد على الأداء وإمكانية ترقيات وظيفية</li><li> تغطية اجتماعية وفق السياسات المحلية</li><li>فرصة تدريب ومنح إرشادية من خبراء في مجال التصدير والتجارة الدولية</li><li>بيئة عمل داعمة توفر فرصاً للنمو المهني وتطوير المهارات</li></ul>
<p>فرصة مميزة للعمل مع شركة رائدة في تصميم وتصنيع الزي المدرسي في عمّان. نحن نبحث عن مندوبي مبيعات ميدانيين لديهم شغف بالتواصل مع المدارس وبناء علاقات طويلة الأمد. نقدم رواتب تنافسية، عمولات مغرية، وتدريب مستمر. إذا كنت شخص طموح وتحب تترك بصمة في قطاع التعليم، انضم إلينا اليوم!"</p>
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<p align="center" dir="RTL" ><b><span >مطلوب مندوب مبيعات مستلزمات طبية</span></b><b><span dir="LTR" ></span></b></p>
<p dir="RTL" ><b><span >الشروط:</span></b></p>
<p dir="RTL" ><span >-<span > <span >شهادة بكالوريوس هندسة طبية، تمريض، تسويق</span></span></span></p>
<p dir="RTL" ><span >-<span > <span >خبرة مبيعات أجهزة ومستلزمات طبية 1-2 سنة</span></span></span></p>
<p dir="RTL" ><span >-<span > <span >حاصل على رخصة قيادة</span></span></span></p>
<p dir="RTL" ><span >-<span > <span >العمر لا يتجاوز 36 سنة</span></span></span></p>
<p align="center" dir="RTL" ><span >الرجاء ارسال السيرة الذاتية ع الايميل التالي:</span></p>
<p align="center" dir="RTL" ><b><span ><a href="mailto:alaa@ahhc.com.jo"><span dir="LTR" >alaa@ahhc.com.jo</span></a></span></b><b><span ></span></b></p>
</span></i></b></span></span></p>
<p align="center" dir="RTL" ><b><span >مطلوب مندوب مبيعات مستلزمات طبية</span></b><b><span dir="LTR" ></span></b></p>
<p dir="RTL" ><b><span >الشروط: </span></b></p>
<p dir="RTL" ><span >شهادة بكالوريوس هندسة طبية، تمريض، تسويق</span></p>
<p dir="RTL" ><span >خبرة مبيعات أجهزة ومستلزمات طبية 1-2 سنة</span></p>
<p dir="RTL" ><span >حاصل على رخصة قيادة</span></p>
<p dir="RTL" ><span >العمر لا يتجاوز 36 سنة </span></p>
<p align="center" dir="RTL" ><b><span >الرجاء ارسال السيرة الذاتية ع الايميل التالي:</span></b></p>
<p align="center" dir="RTL" ><b><span ><a href="mailto:alaa@ahhc.com.jo"><span dir="LTR" >alaa@ahhc.com.jo</span></a></span></b><b><span ></span></b></p>
<p><strong>مطلوب مندوب مبيعات مستلزمات طبية</strong></p><p>الشروط:</p><p>شهادة بكالوريوس هندسة طبية, تمريض, </p><p>خبرة مبيعات أجهزة و مستلزمات طبية 1-2 سنة</p><p>حاصل على رخصة قيادة</p><p>العمر لا يتجاوز 36 سنة</p><p> </p>
</span></i></b></span></span></p>
<p align="center" dir="RTL" ><b><span >مطلوب مندوب مبيعات مستلزمات طبية</span></b><b><span dir="LTR" ></span></b></p>
<p dir="RTL" ><b><span >الشروط: </span></b></p>
<p dir="RTL" ><span >-<span >Â <span >شهادة بكالوريوس هندسة طبية، تمريض، تسويق</span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >خبرة مبيعات أجهزة ومستلزمات طبية 1-2 سنة</span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >حاصل على رخصة قيادة</span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >العمر لا يتجاوز 36 سنة </span></span></span></p>
<p align="center" dir="RTL" ><b><span >الرجاء ارسال السيرة الذاتية ع الايميل التالي:</span></b></p>
<p align="center" dir="RTL" ><b><span ><a href="mailto:alaa@ahhc.com.jo"><span dir="LTR" >alaa@ahhc.com.jo</span></a></span></b><b><span ></span></b></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Deadline for Applications</b></p><br><br><br><br><br><br><br><br>July 10, 2026<p><b>Grade</b></p><br>NOA<p><b>Staff Member / Affiliate Type</b></p><br><br><br><br><br><br><br><br>National Professional Officer<p><b>Reason</b></p><br>Temporary > Temporary Assignment/ Appointment<p><b>Hardship Level</b></p><br><br><br><br><br><br><br><br>A (least hardship)<p><b>Family Type</b></p><br><br><br><br><br><br><br><br>Family<span><span><span><span><span><span><span><span><span><p></p><p></p></span></span></span></span></span></span></span></span></span><p><b>Residential location (if applicable)</b></p><br><br><br><br><br><br><br><br><p><b>Target Start Date</b></p><br><br><br><br><br><br><br><br>2026-07-01<p><b>Target End Date</b></p><br><br><br><br><br><br><br><br>2026-12-31<p><b>Standard Job Description</b></p><br><p>Assistant Community-Based Protection Officer<br>Organizational Setting and Work Relationships<br>The Assistant Community-Based Protection Officer is a member of the Protection Unit in a Country Operation and may report to the Protection Officer, Community-Based Protection Officer, or another more senior staff member in the Protection Unit. Under the overall direction of the Protection Unit, and in coordination with other UNHCR staff, government, NGO partners and other stakeholders, the Assistant Community-Based Protection Officer works directly with communities of concern to identify the risks they face and to leverage their capacities to protect themselves, their families and communities. The incumbent may have direct supervisory responsibility for part of the protection and/or support staff and supports the application of community-based protection standards, operational procedures and practices in community-based protection delivery at the field level. To fulfil this role the Assistant Community-Based Protection Officer is required to spend a substantial percentage of the workday outside the office, building and maintaining networks within communities of persons of concern (PoC). The development and maintenance of constructive relationships with PoC that measurably impact and enhance protection planning, programming and results form the core of the work of the incumbent. S/he also supports the designing of a community-based protection strategy by ensuring that it is based on consultation with PoC.</p><br><p><br>All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.</p><br><p><br>Duties<br>- Be fully informed about community structures and the protection and security situation of the PoC and develop strong links with a cross-section of members of refugee/IDP/stateless communities, using an AGD approach.<br>- Through relationships with PoC and network of partners stay abreast of political, social, economic and cultural developments that have an impact on the protection environment and provide advice to senior management.<br>- Ensure that the perspectives, capacities, needs and resources of the PoC are reflected in the protection strategy, planning processes and operations plan addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, and marginalized groups.<br>- Support a consultative process with government counterparts at local levels, partners and PoC to develop and implement integrated strategies that address the key protection priorities, including, for example, child protection, education and GBV, and solutions approaches.<br>- Provide technical guidance and support to UNHCR and partners and implement and oversee Standard Operating Procedures (SOPs) on all community-based protection related issues.<br>- Support the design, implementation and evaluation of protection centred and solutions oriented programming with implementing and operational partners guaranteeing that community-owned activities are integrated.<br>- Support communities in establishing representation and coordination structures<br>- Promote confidence building and conflict resolution among PoC, authorities and host communities.<br>- Maintain protection presence through regular field missions and reports, making direct contact with PoC, host communities, local authorities and partners. In operations applying the humanitarian cluster system, contribute the development of an AGD-compliant strategy on which the response of the Protection Cluster is grounded and covers all assessed and prioritized protection needs of the affected populations.<br>- Support the Operation's work to fully integrate the protection strategy into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF), the Humanitarian Country Team's common humanitarian action plan where applicable.<br>- Contribute to the Protection team's information management component which: provides disaggregated data on PoC and their problems; researches, collects and disseminates relevant protection information and good practices to enhance protection delivery and provide technical advice if necessary.<br>- Support the inclusion of participatory, community-based protection and AGD approaches in strategies and plans in the Country Operation.<br>- Support community understanding of UNHCR's commitment to deliver on accountability and quality assurance in its response.<br>- Support PoC to develop structures that enhance their participation and protection.<br>- Contribute to the design of project submissions and the budget for endorsement by the supervisor.<br>- Intervene with authorities on community-based protection issues.<br>- Negotiate with local counterparts, partners and PoC.</p><br><p>- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).<br>- Perform other related duties as required.<br>Minimum Qualifications</p><br><p>Years of Experience / Degree Level<br>For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree<br>Field(s) of Education<br>International Development, Cultural Studies, Human Rights,<br>International Social Work, Social Science, Political Science,<br>Anthropology, International Law</p><br><p>or other relevant field.</p><br><p><br>Certificates and/or Licenses<br>Not specified<br>Relevant Job Experience<br>Essential<br>Some professional working experience.in the areas of community services, social work (e.g., gender, GBV programs, women's empowerment and protection, work with refugees) or/and human rights or related tasks in government, NGO or international organisation.<br>Desirable<br>Proven communication skills, both oral and written. Demonstrated knowledge of community communication and engagement approaches. Understanding of and demonstrated competencies in forced displacement and protection, particularly GBV prevention and response, child protection, education, gender equality, and the application of the Age, Gender and Diversity Policy.<br>Functional Skills<br>PR-Refugee Protection Principles and Framework<br>IT-Computer Literacy<br>DM-Database Management<br>PR-Coordination in Forced Displacement situations<br>PR-Child Protection Prevention and Response Programming<br>PR-Gender Equality<br>PR-Age, Gender and Diversity (AGD)<br>PR-Gender Based Violence (GBV) prevention programming<br>PR-Gender Based Violence (GBV) response programming<br>(Functional Skills marked with an asterisk* are essential)<br>Language Requirements<br>For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.<br>For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.<br>For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.</p><br><p><br>All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.<br>As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.</p><br><p><br>This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.</p><br><p><b>Desired Candidate Profile</b></p><br><br><br><br><br><br><br><br>Essential<br>Some professional working experience.in the areas of community services, social work (e.g., gender, GBV programs, women’s empowerment and protection, work with refugees) or/and human rights or related tasks in government, NGO or international organisation.<br>Desirable<br>Proven communication skills, both oral and written. Demonstrated knowledge of community communication and engagement approaches. Understanding of and demonstrated competencies in forced displacement and protection, particularly GBV prevention and response, child protection, education, gender equality, and the application of the Age, Gender and Diversity Policy.<br>Operational context<br>The Assistant CBP Officer will report to the Senior Protection Officer (SPO) in the Protection Service in UNHCR, RB MENA. The MENA region’s protection strategy is geared towards strengthening refugee protection by maintaining dialogue and engagement with government counterparts in ensuring protection space for displaced people. Ensuring access to safety, maintaining a favourable protection environment and implementing the routes-based approach are corporate priorities within the region.<br>Under the overall director of the SPO, the incumbent will support the bureau’ efforts to fulfil UNHCR’s mandate and associated obligations on community-based protection based on policy and guidance. S/he assists operations with the development of protection strategies that include quality, timely and effective community-based protection responses that are in line with UNHCR policy and guidance and ensures that they are implemented in an age, gender and diversity inclusive manner. S/he also works with operations to ensure corporate approaches, such as the routes-based approach, and the inclusion agenda are incorporated in the strategy as well as all related approaches and plans. <br>The Assistant CBP Officer ensures that forcibly displaced and stateless people of all ages, gender and diversity groups are involved in making decisions that affect them, whether in accessing their rights or in identifying and implementing appropriate solutions to their problems. <br>To undertake this role effectively, the incumbent will need to build and maintain effective interfaces with other relevant teams within the Bureau (including programme; PI and external relations; IM) and with Division of International Protection and Solutions DIPS, communities of concern, authorities, protection and assistance partners as well as a broader network of stakeholders who can contribute to enhancing protection and achieving solutions.<p><b>Functional Clearance</b></p><br><br><br><br><br><br><br><br>This position doesn't require a functional clearance<u><b><b>Required languages (expected Overall ability is at least B2 level)</b></b></u><br><br><br><br><br><br><br><p>,</p><br><p>,</p><br><u><b><b>Desired languages</b></b></u><br><br><br><br><br><br><br>Arabic<p>,</p><br><p>,</p><br><p><b>Additional Qualifications</b></p><br><br><br><br><br><br><br><br><p><i>Skills</i></p><br>DM-Database Management, IT-Computer Literacy, PR-Accountability to Affected People - Principles and Framework, PR-Age, Gender and Diversity (AGD), PR-Child Protection Prevention and Response Programming, PR-Community-based Protection - Community engagement and capacity building, PR-Community-based Protection - Principles and methodologies, PR-Community Empowerment Projects, PR-Community Mobilisation, PR-Coordination in Forced Displacement situations, PR-Gender Based Violence (GBV) prevention programming, PR-Gender Based Violence (GBV) response programming, PR-Gender Equality, PR-Refugee Protection Principles and Framework<p><i>Education</i></p><br>Bachelor of Arts: Anthropology, Bachelor of Arts: Cultural Studies, Bachelor of Arts: Human Rights, Bachelor of Arts: International Development, Bachelor of Arts: International Law, Bachelor of Arts: International Social Work, Bachelor of Arts: Political Science, Bachelor of Arts: Social Science<p><i>Certifications</i></p><br><p><i>Work Experience</i></p><br><br><br><br><br><br><br><br><p><b>UNHCR Salary Calculator</b></p><br><br><br><br><br><br><br><br><p><span><span><span><span>https://icsc.un.org/Home/SalaryScales</span></span></span></span></p><br><p><b>Other information</b></p><br><br><br><br><br><br><br><br>No additional information </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >The consultant will support MENARO s engagement with an assigned portfolio of key public donors, contribute to the development of donor positioning materials and funding pipelines, support the strategic leveraging of the PROSPECTS partnership, and strengthen donor reporting coordination and quality assurance across the region. The consultant will work under the supervision of the Public Partnerships Manager in the MENARO PRM Section and in close coordination with the Programme Specialist working on Migration and Displacement in the Child Protection Centre of Excellence (COE). The consultant will provide technical and coordination support to strengthen MENARO s public partnerships work, with a focus on migration, displacement, durable solutions, and humanitarian response and preparedness, including PROSPECTS. The consultancy will focus on developing specific analytical products, donor-facing materials, coordination tools, and quality assurance support to inform engagement with public sector partners. Across the assignment, the consultant will help MENARO and Country Offices identify funding opportunities, strengthen donor positioning, and use evidence from PROSPECTS and related initiatives to support UNICEF s regional engagement on children and youth on the move.</span></p><p>The consultancy will cover three main areas of work:</p><ul><li>A. Public Partnerships Intelligence, Funding Opportunity Analysis and Donor Positioning Products</li><li>B. Strategic Leveraging of PROSPECTS and Flagship Partnerships</li><li>C. Donor Reporting Coordination and Quality Assurance</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>To qualify as an advocate for every child you will have:</h2><h3>Minimum requirements:</h3><ul><li><strong>Education:</strong> Advanced (Master's) university degree in International Relations, Political Science, International Development, Public Policy, Development Studies, Economics, Social Sciences, or another relevant field.</li><li><strong>Work Experience:</strong> A minimum of five years of progressively responsible professional experience in public partnerships, donor relations, resource mobilization, external relations, programme partnerships, donor intelligence, or related areas is required.</li><li><strong>Skills:</strong><ul><li>Strong understanding of public partnerships, donor engagement, and resource mobilization in development and humanitarian contexts.</li><li>Good knowledge of European institutions, European bilateral donors, Nordic donors, and other like-minded public sector partners.</li><li>Strong analytical and writing skills, with the ability to translate donor intelligence and funding opportunities into clear, actionable products.</li><li>Experience developing high-quality donor-facing materials, including briefs, key messages, concept note outlines, presentations, and positioning notes.</li><li>Good understanding of donor reporting, results framing, compliance, and donor stewardship.</li><li>Strong coordination and organizational skills, with the ability to manage multiple deliverables and deadlines independently.</li></ul></li><li><strong>Language Requirements:</strong> Fluency in English is required. Knowledge of French and/or Arabic is considered an asset</li></ul><h3>Desirables:</h3><ul><li>Prior experience with UNICEF, another UN agency, or an international development/humanitarian organization is highly desirable.</li><li>Experience working on partnerships with the European Commission, EU institutions, Germany, the Netherlands, Nordic donors, or other like-minded public sector partners is highly desirable.</li><li>Experience supporting regional offices and/or multi-country portfolios is an asset.</li><li>Experience in the Middle East and North Africa region is an asset.</li><li>Experience working on children and youth, migration and displacement, durable solutions, education, social protection, or humanitarian-development nexus programming is an asset.</li><li>Experience supporting donor visibility, partnership events, showcase moments, or strategic communications products is an asset.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Senior Donor Relations Officer (Asia) reports to the Director of Partnerships. Responsibilities - Contributes to the development and implementation of the region's strategy on external relations and fundraising; manages relationships with key donors across Asia; provides a consistently high level of responsiveness and service to key donors; actively pursues innovative avenues of cooperation for funding opportunities by public and private donors in the wider Asia region; provides counsel to the Director of Partnerships, Director of External Relations and senior management; - Negotiates bilateral agreements and Memoranda of Understanding (MOUs) with donors on behalf of the Agency; negotiates and drafts project proposals in coordination with field offices; analyzes, reviews and edits project proposals and progress reports; drafts correspondence for the purpose of fund-raising and advocacy; produces briefing materials and talking points for senior management including the Commissioner-General, Deputy Commissioner-General, Directors, and the Representative Offices in New York, EU, Washington, and Geneva and other Senior Officials; - Promotes and implements the Agency's Resource Mobilization Strategy with results-oriented concrete actions; organizes and participates in senior level missions to donor capitals; participates in major meetings and conferences including the hosts and donors meeting and policy-level bilateral discussions with senior government civil servants or at the political level; organizes and participates in donor field trips in the five fields of operations including high level delegations from capitals; - Contributes to the development and strategic use of outreach materials and media for the purpose of increased public awareness and fund-raising; drafts donor brochures in conjunction with official visits to capitals; oversees the preparation of visibility plans; - Makes significant contributions to various fund-raising documents including appeals and Department's reports and policy documents; - Ensures proactive coordination with concerned Departments, Field Offices and Representative Offices on contributions, donor funded projects and external relations activities and ensures timely follow-up; Competencies UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Creating and Innovating ii. Planning and Organizing iii. Analyzing Leadership (as applicable) i. Creating and Maintaining Impact and Partnership ii. Managing Complexity and Change Education Advanced university degree from an accredited educational institution in political science, international relations, public administration, law, economics, or a related discipline. Job - Specific Qualification Not available. Work Experience At least seven years of progressively responsible and relevant experience in donor relations and fundraising working for a national/international organization or development agency as well as a proven track record in fund-raising within Asia is required. At least five years of work experience managing mid-size teams is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Do you currently hold a contract of 1 year or more with UNRWA? If yes, please confirm whether you have completed your mandatory probation period is desirable. Knowledge of UNRWA and the wider UN system is desirable. Knowledge of a second UN language is desirable. Command of a major East Asian language is desirable. Experience working with major Asian donors (e.g., Japan, Korea, or China) is desirable. Advanced university degree from an accredited educational institution in political science, international relations, public administration, law, economics, or a related discipline is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Creating and Innovating ii. Planning and Organizing iii. Analyzing Leadership (as applicable) i. Creating and Maintaining Impact and Partnership ii. Managing Complexity and Change Education Advanced university degree from an accredited educational institution in political science, international relations, public administration, law, economics, or a related discipline. Job - Specific Qualification Not available. Work Experience At least seven years of progressively responsible and relevant experience in donor relations and fundraising working for a national/international organization or development agency as well as a proven track record in fund-raising within Asia is required. At least five years of work experience managing mid-size teams is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Do you currently hold a contract of 1 year or more with UNRWA? If yes, please confirm whether you have completed your mandatory probation period is desirable. Knowledge of UNRWA and the wider UN system is desirable. Knowledge of a second UN language is desirable. Command of a major East Asian language is desirable. Experience working with major Asian donors (e.g., Japan, Korea, or China) is desirable. Advanced university degree from an accredited educational institution in political science, international relations, public administration, law, economics, or a related discipline is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English is required.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Inspects guestrooms on a daily basis.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to verify adequate supplies.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Verifies all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to verify understanding.<br>• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.<br>• Schedules employees to business demands and for tracks employee time and attendance.<br>• Verifies employees understand expectations and parameters.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Verifies employee recognition is taking place on all shifts.<br>• Participates in an on-going employee recognition program.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Understands the brand's service culture.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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Sales representative مندوب مبيعات
<ul>
<li><span>Posting Date</span>: 21/07/2026</li> <li><span>Ref</span>: SJOR-151</li> <li><span>Position</span>: Sales representative مندوب مبيعات </li>
<li> </li><li><span>Location</span>: Jordan</li>
<li><span>City</span>: Amman </li>
<li> </li><li><span>Sector</span>: Manufacturing</li> <li><span>Years of Experience</span> 3-8 years of experience </li>
<li> </li><li><span>Qualification</span>: Diploma in Business Administration or related field</li> <li><span>Salary</span>: Market Rate</li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: مندوب مبيعات<span>.</span>
الوصف الوظيفي
تطوير المبيعات وتنمية الأعمال
<ul>
<li>المحافظة على العملاء الحاليين وتعزيز مستوى رضاهم وبناء علاقات طويلة الأمد معهم.</li>
<li>البحث عن عملاء جدد وفتح أسواق وقنوات بيع جديدة.</li>
<li>تنفيذ الزيارات الميدانية بشكل مستمر لزيادة فرص البيع وتوسيع الحصة السوقية.</li>
<li>تحقيق أهداف المبيعات الشهرية والسنوية وفق الخطط المعتمدة.</li>
</ul>
إدارة علاقات العملاء
<ul>
<li>متابعة العملاء بشكل دوري والتعرف على احتياجاتهم وتقديم الحلول المناسبة.</li>
<li>إعداد عروض الأسعار والتفاوض مع العملاء حتى إتمام عمليات البيع.</li>
<li>معالجة استفسارات العملاء ومتابعة الطلبات لضمان تقديم خدمة متميزة.</li>
<li>تمثيل الشركة بصورة احترافية والمحافظة على سمعتها في السوق.</li>
</ul>
متابعة السوق
<ul>
<li>متابعة حركة السوق والمنافسين واقتراح فرص جديدة للنمو.</li>
<li>رفع تقارير دورية عن الزيارات، والمبيعات، وحركة العملاء.</li>
<li>نقل ملاحظات العملاء واحتياجات السوق للإدارة للمساهمة في تطوير المنتجات والخدمات.</li>
</ul>
التعاون الداخلي
<ul>
<li>التنسيق مع الإدارات المعنية لضمان تنفيذ طلبات العملاء بكفاءة.</li>
<li>متابعة عمليات التسليم والتحصيل عند الحاجة.</li>
<li>الالتزام بسياسات وإجراءات الشركة وتحقيق أعلى مستويات الجودة في خدمة العملاء.</li>
</ul>
المتطلبات
<ul>
<li><strong>المؤهل العلمي:</strong> دبلوم - توجيهي فما فوق</li>
<li><strong>الخبرة:</strong> خبرة عملية في مجال المبيعات، ويفضل في <strong>قطاع مواد التغليف والتعبئة (Packaging)</strong>.</li>
<li><strong>المهارات:</strong> شخصية لبقة، مهارات تفاوض وإقناع ممتازة، قدرة على بناء العلاقات وإدارة العملاء، مهارات تواصل قوية، والقدرة على العمل الميداني وتحقيق الأهداف البيعية.</li>
<li><strong>يفضل:</strong> امتلاك معرفة بالسوق المحلي وقاعدة عملاء في القطاع الصناعي أو التجاري.</li>
<li><strong>اللغات:</strong> يُفضل وجود مستوى جيد في اللغة الإنجليزية.</li>
<li><strong>التفرغ:</strong> جاهزية للالتحاق بالعمل فوراً أو خلال مدة لا تتجاوز 30 يوماً.</li>
</ul>
المزايا
<ul>
<li><strong>الراتب:</strong> <strong>500 – 750 دينار أردني</strong>.</li>
<li><strong>العمولة:</strong> <strong>5 بالألف</strong> على المبيعات وفق سياسة الشركة.</li>
<li><strong>بيئة عمل احترافية</strong> مع فرص للتطوير والنمو الوظيفي.</li>
</ul>
<br>
More<br>
</li>
</ul>
<br>
<br></div> </div>
<p><h4>Description</h4>
<p>The Sales Development Representative (SDR) is responsible for driving pipeline growth by identifying, engaging, and qualifying new business opportunities across target enterprise, corporate, and government segments. This role focuses on outbound prospecting, early-stage relationship building, and generating high-quality opportunities that contribute directly to revenue growth.</p>
<p>The SDR will work closely with Account Managers and Sales teams to ensure qualified prospects are effectively progressed through the sales cycle, supporting ZainTECH’s expansion across key ICT solution areas.</p>
<h4>Responsibilities:</h4>
<p><strong>Pipeline generation & prospecting</strong><br>
Drive outbound prospecting activities to generate qualified leads and new business opportunities.<br>
Identify and research target accounts across enterprise, corporate, and public sector markets.<br>
Execute structured outreach through calls, emails, and digital engagement channels.<br>
Secure meetings and discovery sessions with key decision-makers and influencers.</p>
<p><strong>Lead qualification & opportunity development</strong><br>
Assess prospects based on business needs, buying intent, decision-making structure, and strategic fit.<br>
Gather insights into customer environments, challenges, and future initiatives.<br>
Maintain consistent follow-up to nurture prospects until qualified opportunities are created.</p>
<p><strong>Sales collaboration</strong><br>
Partner closely with Account Managers to transition qualified leads into active opportunities.<br>
Provide detailed handover notes, including customer context, requirements, and engagement history.<br>
Support broader sales initiatives aligned with ZainTECH’s ICT portfolio.</p>
<p><strong>CRM & reporting</strong><br>
Maintain accurate records within Salesforce CRM, including prospect activity, pipeline updates, and engagement outcomes.<br>
Support reporting requirements and ensure data integrity across sales processes.</p>
<h4>Requirements</h4>
<ul>
<li>2–3 years of experience in sales development, lead generation, or outbound B2B ICT sales.</li>
<li>Experience prospecting across enterprise or government customer environments is preferred.</li>
<li>Demonstrated ability to achieve activity targets and contribute to revenue pipeline growth.</li>
<li>Experience using CRM platforms such as Salesforce.</li>
<li>Familiarity with sales engagement tools and structured outreach methodologies.</li>
<li>Strong written and verbal communication skills in English and Arabic.</li>
<li>Excellent relationship-building and stakeholder engagement capabilities.</li>
<li>Highly organized with strong time management and prioritization skills.</li>
<li>Self-motivated, results-driven, and comfortable working in a fast-paced environment.</li>
<li>Entrepreneurial mindset with a strong desire to learn and grow within technology sales.</li>
</ul></p><p></p>
<p><h4>Job summary</h4>
<p>This position is a multi-property role for Al Manara, a Luxury Collection Hotel, Saraya Aqaba and The Westin Saraya Aqaba Resort & Spa. It assists in the oversight of the daily shift operations of housekeeping, recreation/health club and, if applicable, laundry. Works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR</li>
<li>2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related</p><p></p>
<p><h4>Job summary</h4>
<p>This position is a multi-property role for Al Manara, a Luxury Collection Hotel, Saraya Aqaba and The Westin Saraya Aqaba Resort & Spa. It assists in the oversight of the daily shift operations of housekeeping, recreation/health club and, if applicable, laundry. Works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR</li>
<li>2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related</p><p></p>
<h2 class="h5">Job description</h2>
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<p>Mission and objectives</p><p>UNICEF was established in 1946 to supply emergency relief to millions of children suffering in the aftermath of World War II. The organization still functions to ease the suffering of millions of children in emergency situations across the world. UNICEF also focuses on the protection and promotion of child rights, working for the survival, protection, education and healthy development of every child.</p><p><br></p><p>UNICEF has worked in Jordan since 1952 to promote and protect the rights of children. In the following decades, significant progress has been achieved for children. Since the beginning of the Syrian crisis in 2013, UNICEF has significantly increased its operation to respond to the challenges faced by both refugee children and those in the communities where they live.</p><p><br></p><p>Building on the lessons learned from this emergency response, UNICEF Jordan moved to a vulnerability approach in 2018 - supporting interventions that target the most vulnerable children in the country, regardless of their nationality.</p><p>Context</p><p>UNICEF Jordan Country Office (JCO) is currently in the fourth year of its Country Programme Cycle (2023–2027), a period marked by continuous efforts to support targeted interventions and mainstreaming in gender equality and adolescent girl empowerment across programming and institutional work. Guided by a Gender & Disability Action Plan (2025-27) and a Gender Programmatic Review (completed in October 2025), JCO has invested in building gender capacity, establishing a well-staffed team, and aligning its interventions with UNICEF’s global Gender Action Plan (GAP 2022–2025), the Strategic Plan (2022–2025), and positioned itself for alignment to the current UNICEF Strategic Plan (2026–2029) and Gender Equality Plan (2026-29). UNICEF JCO needs to continue to strengthen a robust knowledge management system as a core strategy to advance its work on gender and disability inclusion. UNICEF JCO is looking for a young volunteer, passionate for gender equality and inclusion outcomes, willing to learn and develop, with strong documentation and communication skills.</p><p><br></p><p>Additional Information:</p><p><br></p><p>National UN Associate Volunteers in Jordan are entitled to (short-term benefit package applies for this assignment):</p><p>• Monthly Volunteer Living Allowance (VLA) at the amount of JOD 916.06;</p><p>• Insurance coverage for service-incurred accidents</p><p><br></p><p>Task description</p><p>Under the direct supervision of the International Gender Programme Specialist or his/her designated mandated representative(s), the National UN Volunteer Gender Knowledge Management Assistant will undertake tasks in the following key areas:</p><p><br></p><p>1) Strengthen Gender and Disability Team Documentation and Communication work:</p><p><br></p><p>o Collate and maintain AI-generated monthly Gender & Disability focal point meetings and upload in SharePoint knowledge repository.</p><p>o Maintain documentation of case studies on Gender and Disability work in development and humanitarian context (including UNICEF and</p><p>implementing partner work).</p><p>o Support editing, formatting, and documentation of knowledge products.</p><p>o Support organizing and documentation of internal Brown Bag and staff capacity building sessions in gender and disability.</p><p>o Document external gender related training and/or advocacy work undertaken by the Gender and Disability team e.g., Women-led CSOs training.</p><p>o Update and maintain the Jordan Country Office Gender and Disability SharePoint site.</p><p>o Assist in producing flyers, visibility materials for internal and external dissemination, as required.</p><p>o Assist in strengthening the Jordan country office public website with Communication and Gender and Disability Team.</p><p>o Assist in convening internal and external technical meetings, including logistics and administrative work.</p><p>o Undertake any other knowledge management task assigned by the supervisor.</p><p><br></p><p>2) Map, collate and co-create gender equality and disability knowledge products for internal and external dissemination:</p><p><br></p><p>o Assist in identifying evidence-based good practice programming on gender responsive and transformative programming.</p><p>o Assist in the knowledge management of technical gender programming work, undertaken by various programme sectors.</p><p>o Assist in producing evidence-based knowledge products together with the Gender and Disability Team. e.g., technical briefs, checklists in</p><p>user-friendly formats.</p><p><br></p><p>application deadline is on 02 August 2026</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Age</p><p>18 - 80</p><p>Required experience</p><p><br></p><p>1 month</p><p>Nationality</p><p>Candidate must be a national, legal resident or hold refugee status in the country of assignment.</p><p><br></p><p>Assignment requirements</p><p>Relevant experience</p><p><br></p><p>1 month</p><p>Languages</p><p>English, Level: Fluent, Required</p><p>Arabic, Level: Fluent, Required</p><p>Required education level</p><p>Bachelor's degree in Communications, Journalism, Public Relations, International Development, Gender Studies, Disability Studies, Social Sciences, Development Studies, Knowledge Management, Public Administration, or another relevant field.</p><p>Competencies and values</p><p>• Accountability and Integrity</p><p>• Adaptability and flexibility</p><p>• Creativity</p><p>• Planning and organising</p><p>• Professionalism</p><p>• Self-management</p><p><br></p><p>Skills and experience</p><p>1 month and up to 3 years of relevant work in assisting with documentation, digital communication, and dissemination work through volunteering and/ or paid job.</p><p><br></p><p>• Excellent oral and written skills; excellent drafting, formulation, reporting skills.</p><p>• Accuracy and professionalism in document production and editing.</p><p>• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development.</p><p>• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel.</p><p>• Solid overall computer literacy, including proficiency in various Microsoft Office applications (Excel, Word, among others), email, and internet; familiarity with database management; and office technology equipment.</p><p>• Self-motivated, ability to work; ability to work with tight deadlines.</p><p>• Sound security awareness.</p><p>• Have affinity with or interest in gender and inclusion, volunteerism as a mechanism for durable development, and the UN system.</p><p>Area(s) of expertise</p><p>Communication, advocacy, public information, Community development</p><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Position purpose</h4>
<p>The Guest Relations Agent is responsible for creating memorable guest experiences by delivering personalized, warm, and professional service throughout the guest journey. Acting as the main point of contact for guests, the role ensures that all requests, concerns, and special arrangements are handled efficiently while reflecting Accor's Heartist® culture and brand standards.</p>
<h4>Key responsibilities</h4>
<strong>Guest experience</strong><br>
<li>Welcome guests with a warm, friendly, and professional attitude upon arrival.</li>
<li>Ensure a smooth and personalized arrival, stay, and departure experience.</li>
<li>Recognize and acknowledge all – Accor Live Limitless members, repeat guests, and VIP guests according to brand standards.</li>
<li>Anticipate guest needs and provide proactive service to exceed expectations.</li>
<li>Escort VIP guests when required and ensure all special arrangements are completed before arrival.</li>
<strong>Guest services</strong><br>
<li>Respond promptly and professionally to guest requests, inquiries, and complaints.</li>
<li>Coordinate with Housekeeping, Engineering, Food & Beverage, Concierge, Reservations, and other departments to ensure seamless service delivery.</li>
<li>Arrange guest amenities, celebrations, room preferences, transportation, restaurant reservations, and special requests.</li>
<li>Maintain complete knowledge of hotel facilities, promotions, services, and local attractions to provide accurate recommendations.</li>
<strong>Guest satisfaction</strong><br>
<li>Resolve guest concerns efficiently, following up to ensure complete satisfaction.</li>
<li>Record guest preferences, feedback, and incidents accurately in Opera Cloud or the hotel's Property Management System.</li>
<li>Support the achievement of Guest Satisfaction Survey (GSS), TrustYou, Medallia, or other brand guest experience targets.</li>
<li>Promote positive guest engagement and encourage guest loyalty.</li>
<strong>Operational responsibilities</strong><br>
<li>Review daily arrivals, departures, in-house guests, and VIP reports.</li>
<li>Prepare welcome letters, amenities, and guest profiles before arrival.</li>
<li>Ensure all guest information is handled confidentially in accordance with company policies.</li>
<li>Maintain accurate records of guest interactions and follow-up actions.</li>
<li>Promote hotel facilities, dining outlets, spa, and other services to enhance guest experience and hotel revenue.</li>
<li>Assist with Front Office operations whenever required.</li>
<strong>Health, safety & security</strong><br>
<li>Comply with all hotel health, safety, hygiene, and security procedures.</li>
<li>Report maintenance issues, hazards, and guest safety concerns immediately.</li>
<li>Participate in emergency procedures and fire evacuation drills.</li>
<strong>Sustainability</strong><br>
<li>Support Accor's sustainability commitments by promoting environmentally responsible practices.</li>
<li>Encourage responsible use of hotel resources including water, energy, and paper.</li>
<li>Minimize waste and support recycling initiatives within the department.</li>
<li>Participate in environmental awareness programs and sustainability activities.</li>
<li>Ensure guest requests are fulfilled while supporting the hotel's environmental objectives whenever possible.</li>
<h4>Qualifications</h4>
<li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li>
<li>Minimum 1–2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li>
<li>Experience with Opera PMS or Opera Cloud is an advantage.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Fluent in English; additional languages are highly desirable.</li>
<li>Strong problem-solving and conflict-resolution abilities.</li>
<li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li>
<h4>Competencies</h4>
<li>Guest passion</li>
<li>Excellent communication skills</li>
<li>Emotional intelligence</li>
<li>Attention to detail</li>
<li>Teamwork & collaboration</li>
<li>Problem solving</li>
<li>Time management</li>
<li>Professional grooming & presentation</li>
<li>Multitasking ability</li>
<li>Cultural awareness</li>
<li>Adaptability</li>
<li>Integrity & confidentiality</li>
<h4>Physical requirements</h4>
<li>Ability to stand and walk for extended periods.</li>
<li>Ability to lift light luggage or guest amenities when required.</li>
<li>Flexibility to work rotating shifts, weekends, and public holidays.</li>
<h4>Key performance indicators (KPIs)</h4>
<li>Guest Satisfaction Score (GSS)</li>
<li>TrustYou / Medallia performance</li>
<li>Guest complaint resolution time</li>
<li>ALL member recognition compliance</li>
<li>VIP arrival readiness</li>
<li>Guest feedback & online reviews</li>
<li>Upselling & cross-selling performance</li>
<li>Compliance with brand standards and SOPs</li>
<li>Attendance and grooming compliance</li>
<li>Sustainability compliance</li>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Key Responsibilities</span></p><p>Guest Experience</p><ul><li>Welcome guests with a warm, friendly, and professional attitude upon arrival.</li><li>Ensure a smooth and personalized arrival, stay, and departure experience.</li><li>Recognize and acknowledge ALL Accor Live Limitless members, repeat guests, and VIP guests according to brand standards.</li><li>Anticipate guest needs and provide proactive service to exceed expectations.</li><li>Escort VIP guests when required and ensure all special arrangements are completed before arrival.</li></ul><p>Guest Services</p><ul><li>Respond promptly and professionally to guest requests, inquiries, and complaints.</li><li>Coordinate with Housekeeping, Engineering, Food & Beverage, Concierge, Reservations, and other departments to ensure seamless service delivery.</li><li>Arrange guest amenities, celebrations, room preferences, transportation, restaurant reservations, and special requests.</li><li>Maintain complete knowledge of hotel facilities, promotions, services, and local attractions to provide accurate recommendations.</li></ul><p>Guest Satisfaction</p><ul><li>Resolve guest concerns efficiently, following up to ensure complete satisfaction.</li><li>Record guest preferences, feedback, and incidents accurately in Opera Cloud or the hotel's Property Management System.</li><li>Support the achievement of Guest Satisfaction Survey (GSS), TrustYou, Medallia, or other brand guest experience targets.</li><li>Promote positive guest engagement and encourage guest loyalty.</li></ul><p>Operational Responsibilities</p><ul><li>Review daily arrivals, departures, in-house guests, and VIP reports.</li><li>Prepare welcome letters, amenities, and guest profiles before arrival.</li><li>Ensure all guest information is handled confidentially in accordance with company policies.</li><li>Maintain accurate records of guest interactions and follow-up actions.</li><li>Promote hotel facilities, dining outlets, spa, and other services to enhance guest experience and hotel revenue.</li><li>Assist with Front Office operations whenever required.</li></ul><p>Health, Safety & Security</p><ul><li>Comply with all hotel health, safety, hygiene, and security procedures.</li><li>Report maintenance issues, hazards, and guest safety concerns immediately.</li><li>Participate in emergency procedures and fire evacuation drills.</li></ul><p>Sustainability</p><ul><li>Support Accor's sustainability commitments by promoting environmentally responsible practices.</li><li>Encourage responsible use of hotel resources including water, energy, and paper.</li><li>Minimize waste and support recycling initiatives within the department.</li><li>Participate in environmental awareness programs and sustainability activities.</li><li>Ensure guest requests are fulfilled while supporting the hotel's environmental objectives whenever possible.</li></ul><p>Qualifications</p><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li><li>Minimum 1 2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li><li>Experience with Opera PMS or Opera Cloud is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent in English; additional languages are highly desirable.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li></ul><p>Competencies</p><ul><li>Guest Passion</li><li>Excellent Communication Skills</li><li>Emotional Intelligence</li><li>Attention to Detail</li><li>Teamwork & Collaboration</li><li>Problem Solving</li><li>Time Management</li><li>Professional Grooming & Presentation</li><li>Multitasking Ability</li><li>Cultural Awareness</li><li>Adaptability</li><li>Integrity & Confidentiality</li></ul><p>Physical Requirements</p><ul><li>Ability to stand and walk for extended periods.</li><li>Ability to lift light luggage or guest amenities when required.</li><li>Flexibility to work rotating shifts, weekends, and public holidays.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Guest Satisfaction Score (GSS)</li><li>TrustYou / Medallia Performance</li><li>Guest Complaint Resolution Time</li><li>ALL Member Recognition Compliance</li><li>VIP Arrival Readiness</li><li>Guest Feedback & Online Reviews</li><li>Upselling & Cross-Selling Performance</li><li>Compliance with Brand Standards and SOPs</li><li>Attendance and Grooming Compliance</li><li>Sustainability Compliance</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li><li>Minimum 1 2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li><li>Experience with Opera PMS or Opera Cloud is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent in English; additional languages are highly desirable.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li></ul><p></p></section>
<p>Support the daily operation of the outlet, ensuring exceptional guest service and adherence to Four Seasons standards. Lead by example by being highly visible on the floor, engaging with guests, anticipating their needs, and creating personalized dining experiences. Assist in maximizing outlet revenue through effective table management, reservation planning, and operational efficiency during peak business periods. Build lasting relationships with guests by recognizing preferences, encouraging repeat visits, and ensuring memorable experiences. Respond promptly and professionally to guest feedback, concerns, and special requests, taking ownership to achieve complete guest satisfaction. Supervise, coach, and motivate the outlet team, ensuring high standards of service, product knowledge, grooming, and professional conduct. Support the planning and execution of special events, promotions, and menu initiatives in collaboration with the culinary and beverage teams. Maintain the highest standards of cleanliness, presentation, safety, and maintenance throughout the outlet by conducting regular inspections. Assist in controlling labor costs, operating expenses, purchasing, and inventory to achieve departmental financial objectives. Monitor service quality and identify opportunities to enhance operational efficiency and the overall guest experience. Work collaboratively with Culinary, Stewarding, Housekeeping, Engineering, and other hotel departments to ensure seamless operations. Participate in daily briefings, departmental meetings, and training sessions while fostering a positive and collaborative team environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous supervisory or management experience in a luxury hotel, fine dining restaurant, or upscale Food & Beverage operation. A genuine passion for hospitality and delivering exceptional guest experiences. Strong leadership and coaching skills with the ability to motivate, develop, and inspire a diverse team. Excellent communication and interpersonal skills with the confidence to engage with guests and colleagues at all levels. Strong organizational, problem-solving, and decision-making abilities in a fast-paced environment. Financial awareness with experience supporting labor management, cost control, purchasing, and inventory. Excellent command of English; additional language skills are considered an advantage. Flexibility to work evenings, weekends, and public holidays based on operational requirements.</p>