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<p><h4>Summary of position:</h4> <p>The assistant project manager’s responsibilities will include but may not be limited to: assist with the development and execution of project plans and schedules to execute scope safely, efficiently, and cost effectively; monitor project performance (cost, schedule, scope changes, safety, and quality); identify resource requirements such as manpower and equipment; ensure all work is planned, including outages, permits, etc. Other duties as required to accomplish the objectives of the position.</p> <h4>Essential functions:</h4> <ul> <li>Maintain project databases, working files, field binders, field tickets, etc.</li> <li>Preparation of routine reports and correspondence; some involvement in preparing more complex reports.</li> <li>Provide guidance to field personnel in support of work execution.</li> <li>May assist in preparation of proposals, change orders and the estimation process.</li> <li>May calculate and manage smaller scale projects, which would include scheduling, ordering material, billing, etc.</li> <li>Contact vendors, and research literature and regulatory requirements.</li> <li>May include pricing change orders.</li> <li>On larger scale projects, the assistant project manager must be capable of stepping in at any point and help with any number of tasks.</li> <li>May assist in the estimating process.</li> <li>Other duties as assigned to support the project manager.</li> </ul> <h4>Desired minimum qualifications:</h4> <ul> <li>Requires effective oral and written communication skills, excellent interpersonal skills and strong computer literacy.</li> <li>Good problem-solving skills and the ability to multi-task are essential.</li> <li>Must be a self-starter and have the ability to organize and prioritize work.</li> <li>Bachelor’s degree in construction management, engineering, or equivalent combination of related education and experience.</li> <li>Knowledge of advanced functions of Word, Excel, Outlook, MS Project, PowerPoint, and Internet Explorer.</li> <li>Ability to read and understand civil, architectural, structural, mechanical plans and specifications as they relate to electrical and/or other utility work.</li> <li>Effective analytical and problem-solving skills with great ability to prioritize workload and meet deadlines.</li> <li>Exceptional interpersonal communication, presentation, and writing skills.</li> <li>Strong attention to detail required executing tasks.</li> <li>Ability to multi-task, prioritize and possess strong time-management skills.</li> <li>Well organized, team player, professional and energetic.</li> </ul> <p>The company is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY The Senior Manager, Business Solutions leads all operational and client-facing activities for TA Scan and OpenTA Anju Software's clinical trial intelligence products. This is a broad, leadership role at the intersection of data operations, client success, quality assurance, and business development support. The Sr. Manager owns the full cycle from presales through client retention, while managing day-to-day platform operations, coordinating QA workflows, data analysis and operations staff. The right candidate is comfortable in an autonomous role, brings a structured analytical mindset, and communicates fluently with engineers, data analysts, pharma clients, and senior stakeholders alike. RESPONSIBILITIES Lead day-to-day operations of TA Scan and OpenTA: data quality assurance, compliance workflows, platform maintenance, and cross-team coordination with DevOps, engineering, and product to resolve operational issues, prioritize requests, and ensure platform stability. Manage and mentor a small team Oversee QA across all platform environments: review automated test results, identify anomalies, and coordinate resolution with development. Bring a strong eye for detail. Maintain and update platform manuals and operational documentation. Manage the client relationship end-to-end: technical set-up, onboarding, training, business reviews, and client support tickets resolution. Proactive account health monitoring: user and client account management to identify risks, training needs, and engagement opportunities to support renewals Support the sales team on demos, RFP responses, prospect analyses, trial period support, and conferences. Collaborate with the marketing and product teams on platform messaging, product positioning, and sales enablement materials. Other duties as assigned. SKILLS NEEDED Highly effective: manages multiple workstreams simultaneously, prioritizes independently, and delivers without close supervision. Strong analytical mindset and data literacy: comfortable with structured data outputs, data architectures, and familiarity with data quality principles and validation workflows; able to spot anomalies and turn findings into clear actions. Excellent communication skills across all audience types; able to write technical documentation, run client demos and training sessions, and interact daily with engineers in a precise and constructive way. Strong eye for detail: accuracy in data, documentation, and client-facing materials is non-negotiable. Proven ability to lead or coordinate a small team: task assignment, mentoring, onboarding, and day-to-day people management. Client-facing experience: technical sales support, training sessions, and business reviews with pharma or life sciences stakeholders. At ease working in an AI-first environment: uses AI tools to drive efficiency, quality, and scale across operations, QA, and client deliverables. Experience with AI-assisted workflows or automation is a strong plus. Proficient in MS Office (Excel, Word, PowerPoint). Basic SQL knowledge or familiarity with tools such as JIRA, HubSpot, Salesforce, or SpiraTest is a plus. Good understanding of software systems and the implementation lifecycle; able to bridge business needs and technical teams. Exposure to marketing, product positioning, or content strategy is a plus the candidate may contribute to messaging and go-to-market initiatives alongside the product and marketing teams. QUALIFICATIONS NEEDED Bachelors degree or equivalent experience in Life Sciences, Biomedical Sciences, Data Science, Information Management, or a related field. 5+ years of experience in a role combining data operations, client success, or business solutions within pharma, biotech, or clinical data technology. Good understanding of clinical trial processes, disease groups, and the pharma/biotech commercial landscape. Knowledge of MeSH is a plus. Demonstrated experience managing or coordinating a team in a flat or fast-moving organization. Proficiency in English, both verbal and written. Additional languages are an asset. Experience in a startup or scale-up environment is strongly preferred; comfortable with ambiguity and willing to take on responsibilities beyond a defined scope.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelors degree or equivalent experience in Life Sciences, Biomedical Sciences, Data Science, Information Management, or a related field. 5+ years of experience in a role combining data operations, client success, or business solutions within pharma, biotech, or clinical data technology. Good understanding of clinical trial processes, disease groups, and the pharma/biotech commercial landscape. Knowledge of MeSH is a plus. Demonstrated experience managing or coordinating a team in a flat or fast-moving organization. Proficiency in English, both verbal and written. Additional languages are an asset. Experience in a startup or scale-up environment is strongly preferred; comfortable with ambiguity and willing to take on responsibilities beyond a defined scope.</p><p></p></section>

<p><h4>Job description<\/h4>\n<p>Poynter Sheet Metal is one of the largest sheet metal companies in the nation. Poynter stands by its mission that <strong>\u201cWe are driven to achieve excellence as leaders in the industry and community through continuous improvement.\u201d<\/strong><\/p>\n<p>Poynter\u2019s professionals understand the importance of delivering exceptional quality with unmatched professionalism no matter how big or small the project. As a company built on innovation, we are determined to continue to advance in the industry by working diligently to improve our workflows and educating our personnel to stay on top of industry best practices.<\/p>\n<p>As a full-service sheet metal manufacturing company, our projects range from ventilation and exhaust systems, dust collection and extraction systems, vent and fume hoods, to architectural wraps and cladding, tanks and pressure vessels, structural components, handrails, paint and spray booths, machine guarding, duct cleaning services, and custom fabrication.<\/p>\n\n<h4>Responsibilities<\/h4>\n<p>As a Safety Manager, your key responsibility will be to manage and enforce Poynter's Safety Program for the assigned project(s) by identifying, eliminating, and controlling hazardous conditions that may lead to injury and\/or property damage. By using and enforcing job-specific safety standards, best management practices, and Poynter's safety program, the Safety Manager shall ensure the safety of all persons and property on the job site resulting in an accident\/incident-free project.<\/p>\n\n<h4>Essential functions<\/h4>\n<ul>\n <li>Conduct weekly \"Toolbox Safety Meeting\" and document content and attendance.<\/li>\n <li>Conduct safety training for new employees.<\/li>\n <li>Advise project staff on site-specific safety issues and guidelines.<\/li>\n <li>Provide leadership on the project and build working relationships with project staff and subcontractor safety representatives to ensure proper compliance.<\/li>\n <li>Evaluate the need for safety training and make recommendations.<\/li>\n <li>Educate and advise project staff on safety guidelines and policies.<\/li>\n <li>Collaborate with foremen on means and methods for performing high-risk activities such as excavations, fall protection, heavy equipment, etc.<\/li>\n <li>Monitor lockout\/tagout (LOTO) and pipe testing procedures.<\/li>\n<\/ul>\n\n<h4>Jobsite<\/h4>\n<ul>\n <li>Enforce safe work practices and safe working conditions in accordance with all state, federal, and local regulations (including OSHA), as well as Poynter company policies and owner\/contractual requirements.<\/li>\n <li>Conduct daily and\/or weekly (as appropriate or specified by job) job site inspections.<\/li>\n <li>Attend owner meetings.<\/li>\n <li>Record observations from site inspections and complete required reports.<\/li>\n <li>Investigate, corroborate, and document all accidents, incidents, and near misses on the jobsite.<\/li>\n <li>Recommend and implement corrective action based on policies, guidelines, and laws.<\/li>\n <li>Complete site walks at least 3 to 4 times per day.<\/li>\n<\/ul>\n\n<h4>Key attributes<\/h4>\n<ul>\n <li>Comfortable at the table with all levels of leadership.<\/li>\n <li>Collaborator.<\/li>\n <li>Integrity.<\/li>\n <li>Organized and systematic.<\/li>\n <li>Excellent verbal and written communication skills.<\/li>\n <li>Commitment to excellence.<\/li>\n<\/ul>\n\n<h4>What it takes<\/h4>\n<ul>\n <li>7+ years' safety experience in construction or a similar industry.<\/li>\n <li>Thorough knowledge of construction methods and OSHA standards.<\/li>\n <li>OSHA 30 certification.<\/li>\n <li>Able to successfully solve difficult contract and contract-related technical problems requiring excellent judgment.<\/li>\n <li>Must want to be in the field, not behind a desk.<\/li>\n <li>Basic working knowledge of MS Office and Windows.<\/li>\n<\/ul>\n\n<h4>Benefits<\/h4>\n<p>Poynter offers a unique opportunity for the right person to experience a variety of project work. Working at Poynter Sheet Metal, you can expect:<\/p>\n<ul>\n <li>A competitive compensation package.<\/li>\n <li>A comprehensive benefits package including medical, dental, vision, and 401(k) match.<\/li>\n <li>Basic life insurance, short-term and long-term insurance paid for by Poynter.<\/li>\n <li>Discretionary yearly bonus program.<\/li>\n <li>A generous paid time off (PTO) bank.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Department</h4> <p>Nutrition and Food Science</p> <h4>Campus</h4> <p>Byblos/Beirut</p> <h4>Expected start date</h4> <p>Fall 2027</p> <h4>Deadline for applying</h4> <p>Open until filled</p> <h4>Position summary</h4> <p>The Department of Nutrition and Food Science in the School of Arts and Sciences at the Lebanese American University invites applicants for a tenure-track faculty position at the rank of assistant/associate professor of nutrition/food science. The department is seeking a highly qualified and motivated full-time faculty member who is committed to innovative teaching, research, program development, academic advising, and institutional and community service. Prospective candidates must have earned a Ph.D. in nutrition, food science, or a closely related field. The successful candidate will have a proven publication track record in top tier journals alongside the ability to attract grant funding and is expected to teach a variety of courses.</p> <h4>Responsibilities</h4> <ul> <li>Teach undergraduate and graduate courses in nutrition, dietetics, and/or food science.</li> <li>Advise undergraduate and graduate students.</li> <li>Supervise theses and capstone projects.</li> <li>Build a strong research program and attract external funding.</li> <li>Contribute to curriculum development.</li> <li>Contribute to the strategic plan of the department.</li> <li>Engage in service to the department, the school, the university, and the profession.</li> <li>Additional duties may be set by the department in light of departmental needs and priorities.</li> </ul> <h4>Qualifications</h4> <ul> <li>A Ph.D. in nutrition, food science, or a closely related field from a recognized institution.</li> <li>Evidence of an established research agenda.</li> <li>Evidence of full-time, successful university teaching.</li> <li>Licensed Dietitian (LD) or Registered Dietitian (RD) credential is a plus.</li> </ul> <h4>The department</h4> <p>The Department of Nutrition and Food Science is one of the departments of the School of Arts and Sciences at LAU. The department offers a BS in Nutrition and Dietetics, a Combined Program in Nutrition and Dietetics, a Dietetic Internship program, and a Minor in Nutrition, a Minor in Food Innovation and Management, and an MS in Nutrition.</p> <h4>The university</h4> <p>The Lebanese American University is an equal opportunity employer operating in Lebanon under a charter from the Regents of the State University of New York.</p> <h4>Application requirements</h4> <p>Prospective candidates should refer to position no. AS-28-1 and include the following attachments:</p> <ul> <li>Letter of interest</li> <li>Complete CV with a list of publications</li> <li>Research statement (one page)</li> <li>Teaching statement (one page)</li> <li>The names of three references. The university reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process.</li> </ul></p><p></p>

<p><h4>Department</h4> <p>Nutrition and Food Science</p> <h4>Campus</h4> <p>Byblos/Beirut</p> <h4>Expected start date</h4> <p>Fall 2027</p> <h4>Deadline for applying</h4> <p>Open until filled</p> <h4>Position summary</h4> <p>The Department of Nutrition and Food Science in the School of Arts and Sciences at the Lebanese American University invites applicants for a tenure-track faculty position at the rank of assistant/associate professor of nutrition/food science. The department is seeking a highly qualified and motivated full-time faculty member who is committed to innovative teaching, research, program development, academic advising, and institutional and community service. Prospective candidates must have earned a Ph.D. in nutrition, food science, or a closely related field. The successful candidate will have a proven publication track record in top tier journals alongside the ability to attract grant funding and is expected to teach a variety of courses.</p> <h4>Responsibilities</h4> <ul> <li>Teach undergraduate and graduate courses in nutrition, dietetics, and/or food science.</li> <li>Advise undergraduate and graduate students.</li> <li>Supervise theses and capstone projects.</li> <li>Build a strong research program and attract external funding.</li> <li>Contribute to curriculum development.</li> <li>Contribute to the strategic plan of the department.</li> <li>Engage in service to the department, the school, the university, and the profession.</li> <li>Additional duties may be set by the department in light of departmental needs and priorities.</li> </ul> <h4>Qualifications</h4> <ul> <li>A Ph.D. in nutrition, food science, or a closely related field from a recognized institution.</li> <li>Evidence of an established research agenda.</li> <li>Evidence of full-time, successful university teaching.</li> <li>Licensed Dietitian (LD) or Registered Dietitian (RD) credential is a plus.</li> </ul> <h4>The department</h4> <p>The Department of Nutrition and Food Science is one of the departments of the School of Arts and Sciences at LAU. The department offers a BS in Nutrition and Dietetics, a Combined Program in Nutrition and Dietetics, a Dietetic Internship program, and a Minor in Nutrition, a Minor in Food Innovation and Management, and an MS in Nutrition.</p> <h4>The university</h4> <p>The Lebanese American University is an equal opportunity employer operating in Lebanon under a charter from the Regents of the State University of New York.</p> <h4>Application requirements</h4> <p>Prospective candidates should refer to position no. AS-28-1 and include the following attachments:</p> <ul> <li>Letter of interest</li> <li>Complete CV with a list of publications</li> <li>Research statement (one page)</li> <li>Teaching statement (one page)</li> <li>The names of three references. The university reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process.</li> </ul></p><p></p>

Working Hours: Monday till Friday from 9:00 am till 6:00 pm <br> <br>Location: Head Office – Zalka <br> <br>Scope of the job: <br>The Back Office Unit Agent is responsible for managing data entry, processing internal documentation, and tracking all products at Mike Sport, ensuring smooth backend processes and maintaining timely and accurate updates across systems. <br> <br>Key Responsibilities: <br> <br>Administrative & Data Management: <br>- Coordinate closely with the buying team to set the Price Structure of all received collections <br>- Ensure accurate update of Price Structure Excel sheet, by checking full description about every single item (Barcode, Gender, Color, Size, Cost, etc.) <br>- Perform the item creation process on the system (Navision) in order to be shared with the concerned parties <br>- Execute price changes & discounts of items on the system, upon the request of the Manager <br>- Liaise with the logistics team in order to set the Purchase Order before receiving any shipment <br>- Liaise with the E-Commerce team and provide them with administrative support to maintain an updated platform by sharing the price structure of the selected items <br>- Ensure the accuracy of data entries by identifying discrepancies, maintaining clean and up-to-date records <br>- Support the induction of new team members by facilitating training, ensuring a smooth handover process, and verifying the comprehensive transfer of knowledge and responsibilities <br>- Maintain proper filing and record-keeping for audits and compliance purposes <br> <br>Inventory & Order processing: <br>- Conduct Transfer Orders in coordination with the buying team, ensuring that the warehouse department can proceed with the distribution process of goods to our branches <br>- Prepare Sales Orders in coordination with the buying team in case of international shipments <br>- Receive the defective items list from the branches and report it to the buying team to take corrective actions <br>- Assist the Inventory Department with stock reconciliation and cycle counts <br>- Ensure timely and accurate processing of invoices, purchase orders, and vendor documentation <br>- Liaise with Accounting, Logistics, and Commercial teams to resolve discrepancies and maintain seamless operational alignment <br> <br>Reporting: <br>- Prepare regular reports such as sales, stock, and order status <br>- Generate a report tracking all items received, sold, transferred, or returned across various stores and warehouses <br>- Monitor order fulfillment status, such as transfers, pending, shipped, or canceled, to support timely and accurate processing <br>- Perform other duties that are aligned & related to the job scope <br> <br>Job Requirements: <br>- Education: Bachelor's Degree in Business Administration <br>- Experience: 1 to 3 years of experience in data management <br>- Linguistic Skills: Advanced in written & spoken English & Arabic, French is a plus <br>- Computer Skills: Extensive knowledge of MS Office

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Reports to: Research Team Leader – Genetic Resources Location: Rabat, Morocco/ Terbol, Lebanon Purpose of the position ICARDA is seeking a Genetic Resources Team Coordinator to provide operational, administrative, and coordination support to the genetic resources team.<br> The position plays a central role in ensuring that research projects, resources, and partnerships are efficiently managed and well aligned with institutional priorities.<br> The Genetic Resources Team Coordinator will act as a key interface between the genetic resources team and internal support units (Finance, Administration, Procurement, HR, Communications), contributing to implementation, reporting, visibility, and fundraising efforts.<br> About ICARDA The International Center for Agricultural Research in the Dry Areas (ICARDA) is a treaty-based international non-profit research organization supported by CGIAR.<br> ICARDA’s mission is to reduce poverty, enhance food, water, and nutritional security, as well as environmental health in the face of global challenges including climate change.<br> We do this through innovative science, strategic partnerships, linking research to development and capacity development that take into account gender equality and the role of youth in transforming the dry areas.<br> ICARDA works in partnership with governments, universities, civil society, national agricultural research organization, other CGIAR Research Centers, and the private sector.<br> With its temporary Headquarters in Beirut, Lebanon, ICARDA operates in regional and country offices across Africa, Asia and the Middle East.<br> For more information: www.<br>icarda.org. Main responsibilities Program and Project Coordination · Maintain oversight of all ongoing projects, including deliverables, timelines, milestones, and reporting requirements, in coordination with the team and partners.<br> · Update and manage project management tools and monitoring, evaluation, and learning (MEL) frameworks.<br> · Support preparation and submission of technical and financial reports, in coordination with Finance and the Project Grant Unit (PGU).<br> · Assist in drafting and updating project summaries, log frames, and performance indicators for internal monitoring and donors reporting.<br> · Systematically follow up on pending actions arising from meetings, reviews, and partner communications.<br> Proposal Development and Fundraising Support · Identify, track, and circulate relevant funding opportunities aligned with team priorities, in coordination with the research team and PGU.<br> · Monitor calls for proposals, eligibility criteria, and submission deadlines.<br> · Support proposal preparation processes, including coordination of inputs, timelines, and documentation.<br> Operational and Administrative Management · Organize team meetings, workshops, and events, ensuring proper documentation and follow-up.<br> · Maintain well-organized team resources, including shared drives, presentations, guidelines, proposals, SOPs, meeting minutes, and reference materials.<br> · Support procurement and HR-related processes linked to research activities.<br> · Serve as a coordination point with internal units (Finance, HR, Procurement, Communications) to facilitate timely implementation of research activities.<br> · Assist team leader in GRS management issues related to team development planning and budgeting, including expense monitoring, budget projections, and succession planning.<br> Visibility and Communication · Support drafting of success stories, highlights, briefs, and social media content in collaboration with the research team and Communications.<br> · Maintain up-to-date team profiles, project fact sheets, partner contact lists, and other outreach materials.<br> · Contribute to enhancing the visibility and impact of research outcomes.<br> Terms of appointment, salary, and benefits This is a nationally recruited position which may be based in Lebanon either or Morocco subject to the nationality of the selected resource.<br> ICARDA offers an attractive compensation package including a competitive salary, medical insurance, 30 days of annual leave, five months’ maternity leave, 15 days’ paternity leave.<br> The successful candidate will be offered an initial contract of 3 years, renewable subject to satisfactory performance, continuous need of the position and availability of fund.<br> The probation period will comply with the applicable labor law of the respective country.<br> Please be advised that ICARDA accepts applications only in English, as per the organization's standard communication language.<br> Applications in other languages will not be considered.<br> Only shortlisted candidates will be contacted.<br> Education, qualifications, and experience · Advanced degree in project management, international development, agricultural sciences, or related fields, (MSc with at least 3 years of relevant experience, or a BSc with at least 6 years of relevant experience).<br> · Proven experience in research coordination, project management, or program support in an international or research environment.<br> · Strong organizational skills with the ability to manage multiple projects and deadlines.<br> · Excellent writing, communication, and coordination skills.<br> · Familiarity with donor-funded projects, reporting requirements, and MEL frameworks are an asset.<br> · Proficiency in project management tools and MS Office applications.<br> · Fluency in English language spoken and written is essential.<br></span> </div>

Company Description <br> <br>Shabarek Trading is an international agricultural commodity trading company specializing in the sourcing and distribution of grains, oilseeds, and feed ingredients. We source products from North America, South America, the Black Sea region, and Europe to the East Med region. <br> <br>Built on reliability, integrity, and market expertise, we deliver efficient supply chain solutions through a strong global network of suppliers, shipping partners, and logistics providers. <br> <br>Role Overview <br> <br>We are looking for a highly organized and proactive Logistics Operations Specialist to join our growing operations team in Beirut. <br> <br>The successful candidate will coordinate the end-to-end execution of international commodity shipments, ensuring smooth logistics operations from origin to destination. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple shipments while maintaining accurate documentation and clear communication with suppliers, customers, shipping lines, insurance, surveyors, banks, and freight forwarders. <br> <br>Key Responsibilities <br> <br>* Coordinate international and local shipments from origin to final destination. <br>* Prepare, review, and manage shipping and trade documentation, including Bills of Lading, Certificates of Origin, Phytosanitary Certificates, Commercial Invoices, Packing Lists, insurance and related documents. <br>* Liaise with suppliers, customers, shipping lines, freight forwarders, surveyors, inspection companies, and port agents. <br>* Track vessel movements and shipment progress to ensure timely deliveries. <br>* Coordinate customs clearance and cargo discharge activities where required. <br>* Monitor inventory, stock movements, and warehouse operations. <br>* Resolve operational issues efficiently while minimizing delays and costs. <br>* Ensure compliance with international trade regulations, company procedures, and contractual obligations. <br>* Maintain accurate operational records and prepare shipment status reports. <br>* Work closely with the Trading, Finance, and Commercial teams to ensure seamless execution of contracts. <br>* Identify opportunities to improve operational efficiency and reduce logistics costs. <br> <br>Qualifications <br> <br>* Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field. <br>* 2–5 years of experience in logistics, shipping, supply chain, or commodity trading. <br>* Previous experience in agricultural commodities or bulk shipping is a strong advantage. <br>* Good understanding of international shipping procedures and trade documentation. <br>* Knowledge of Incoterms, Letters of Credit (LCs), and international trade practices is preferred. <br>* Strong analytical and problem-solving skills. <br>* Excellent organizational and time-management abilities. <br>* High attention to detail and accuracy. <br>* Strong communication and interpersonal skills. <br>* Proficiency in Microsoft Office, particularly Excel. <br>* Ability to work under pressure and manage multiple priorities. <br>* Fluent in English; Arabic is required. Additional languages are a plus. <br> <br>What We Offer <br> <br>* Opportunity to work in a dynamic international commodity trading environment. <br>* Exposure to global agricultural markets and international logistics. <br>* Professional growth within a fast-growing company. <br>* Collaborative and entrepreneurial work culture. <br>* Competitive salary based on experience

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;</strong>&nbsp;Technical Advisor II, MEAL – Regional Focal Point (EMEA)</span><span><strong>Reports to:</strong> STA, Regional Focal Point Lead</span><br><span><strong>Department:</strong> PIQA</span><span><strong>Salary Grade:&nbsp;</strong>10</span><br><p><i><strong>Note: This is a Global remote role for the EMEA Region. Candidates should be willing to work during Europe and Middle East business hours. Candidates who are based in countries where CRS has a legal presence are preferred.</strong></i> &nbsp;</p><br><p><span><strong>Job Summary</strong>&nbsp;</span></p><br><p><span>The Technical Advisor II (TA II) provide technical assistance, guidance and support in&nbsp;monitoring, evaluation,&nbsp;accountability and learning (MEAL)&nbsp;at regional and global levels. The TA II will serve as a MEAL focal point for Europe, Middle East and Asia (EMEA) with a particular focus on the Europe and Middle East countries, responding to MEAL technical assistance needs from those countries and liaising with other MEAL colleagues to support EMEA country needs. The TA II will also provide technical assistance to countries in other regions as needed, coordinating with other MEAL regional focal points. The TA II’s MEAL advising align with CRS program quality principles and standards and MEAL Policies and Procedures, donor guidelines, and industry best practices&nbsp;to advance the delivery of high-quality programming to the poor and vulnerable. The TA II’s expertise, advice and influence will contribute to the effectiveness and adaptability of CRS’ MEAL activities in EMEA and globally.&nbsp;</span></p><br><p><span><strong>Roles and Key Responsibilities</strong></span></p><br><ul><li>Serve as a MEAL focal point for countries in EMEA seeking technical assistance in MEAL, with particular focus on countries in Europe and the Middle East. Provide technical assistance, remotely and in-country, and as needed liaise with other MEAL TAs to provide technical support to EMEA countries. Maintain ongoing contact with the DRD/PQ, EMEA country teams, and EMEA sectoral focal points to help ensure high quality project MEAL and coverage of MEAL TA needs.</li><li><span>Contribute to HQ and country efforts to position CRS for strategic growth opportunities and p</span>rovide technical MEAL guidance and inputs to proposal development and project design, including appropriate monitoring systems and indicators and&nbsp;integrating donor MEAL requirements into projects<span>. Support countries to appropriately staff MEAL in project teams.</span></li><li>Guide EMEA projects in complying with donor MEAL requirements and CRS MEAL Policies and Procedures, reviewing MEAL tools and budgets and supporting MEAL system design, learning agendas, and evaluations.</li><li>Provide MEAL technical assistance to countries in other regions as needed, in coordination with other MEAL regional focal points.</li><li>Contribute to the&nbsp;<span>design and implementation of&nbsp;</span>agency-wide <span>strategies, standards, tools, and best practices in MEAL&nbsp;that effectively engage partners, donors, and governments.&nbsp;</span></li><li><span>Provide technical solutions in MEAL in support of high quality program design and implementation, including support to countries in other regions as needed in coordination with other focal points.</span></li><li><span>Contribute to capacity strengthening initiatives in&nbsp;MEAL for staff and partners through helping develop learning and training strategies and agendas/curriculums, conducting trainings and workshops, and mentoring and coaching country staff.&nbsp;</span></li><li>Contribute to the customization and design of digital forms for data collection and the design of approaches for data visualization that facilitate use of data and quality reporting.</li><li>Contribute to influence and scaling strategies, including systems analysis, evidence generation and MEAL approaches that contribute to influence, and measurement of influence and scaling progress.&nbsp;</li><li><span>Contribute to knowledge management and learning by facilitating the capture, documentation, and sharing of key successes, promising practices, lessons learned, and evidence-based implementation research.&nbsp;</span></li><li>Establish and&nbsp;maintain&nbsp;relationships with donors, peer organizations,&nbsp;research&nbsp;and other institutions. Participate in MEAL-related forums&nbsp;to collect and share best practices and promote CRS’ work.&nbsp;&nbsp;</li></ul><p><span><strong>Knowledge, Skills and Abilities&nbsp;</strong>&nbsp;</span></p><br><ul><li><span>Strong understanding and application of technical principles and concepts in MEAL. Knowledge of education and other sectors.&nbsp;</span></li><li><span>Track record of contributing to successful business development activities capturing public and/or private donor funding.</span></li><li>Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.</li><li>Accompaniment orientation and skills, with ability to recognize the capacities and solutions of partners, colleagues and system actors. &nbsp;</li><li>Strong strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment.</li><li>Proficient in MS Office packages (Excel, Word, PowerPoint); digital data collection tools such as CommCare, KoBo or RedRose; Web Conferencing Applications; and strong understanding of information and budget management systems and&nbsp;<span>knowledge-sharing networks</span>.</li><li>Strong written and oral communication skills.</li><li>Strong presentation, facilitation, training, mentoring, and coaching skills.</li><li>Ability to work effectively in challenging contexts.</li><li>Proactive, resourceful and results-oriented.</li></ul><p><strong>Required Languages</strong>: Written and verbal fluency in English required. Knowledge of Arabic preferred.</p><br><p><strong>Travel</strong>: Must be willing and able to travel up to 35% to Europe and Middle East countries and other locations as needed.&nbsp;</p><br><p><strong>Work hours: </strong>Able to work during Europe and Middle East business hours.</p><br><p><strong>Supervisory Responsibilities:&nbsp;</strong>None</p><br><br><p>Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States.&nbsp;Catholic Relief Services&nbsp;works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. &nbsp;Catholic Relief Services’&nbsp;relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.&nbsp; We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.</p><br><p>CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.</p><br><p>CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.</p><br><p>CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.</p><br><p><i>Disclaimer:&nbsp; This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.&nbsp;</i></p><br><p>CRS is an Equal Opportunity Employer.</p><br> <br> </div>

Job Overview <br>The Office & Tenant Assistant is the first point of contact for visitors, employees, and tenants. The role ensures a smooth front desk operation, provides tenant support, coordinates service requests, and supports internal departments through administrative, facilities, and quality-related tasks. The role is support-focused, execution-based, and operates under guidance from managers and department heads. <br> <br>Key Responsibilities <br>1. Front Desk & Visitor Management <br>• Welcome and greet visitors in a professional and friendly manner. <br>• Guide visitors to relevant floors, elevators, or meeting areas. <br>• Ensure visitor comfort while waiting (water, assistance, etc.). <br>• Notify employees of visitor arrivals and ensure prompt attendance. <br> <br>2. Call Handling & Communication <br>• Answer incoming calls professionally and direct them to the correct department. <br>• Take accurate messages and ensure timely follow-up. <br>• Act as a communication link between tenants, internal teams, and service providers. <br> <br>3. Tenant Support & Relations <br>• Serve as the primary point of contact for tenants for inquiries, complaints, and requests. <br>• Handle tenant concerns with empathy and professionalism. <br>• Follow up on escalated or complex issues with internal departments. <br>• Conduct regular tenant check-ins and gather feedback. <br>• Support community activities and events to ensure a seamless tenant experience. <br> <br>4. Service Ticket & Request Coordination <br>• Manage service tickets submitted through the BDD application. <br>• Track, document, and follow up on all tickets until closure. <br>• Coordinate with IT, Engineering, Procurement, and Accounting for resolutions. <br>• For requests requiring quotations: <br>o Obtain and share quotations. <br>o Follow up on approvals. <br>o Confirm completion of works. <br>• Prepare weekly ticketing and tenant support reports. <br> <br>5. Facility & Service Provider Coordination (Support Role) <br>• Support the monitoring of cleaning, maintenance, security, and valet teams. <br>• Report service issues, incidents, and operational risks. <br>• Follow up on corrective actions with service providers. <br>• Support inspections and quality checks when requested. <br> <br>6. Administrative & Internal Support <br>• Support Accounting with: <br>o Receiving invoices and documents. <br>o Coordinating messenger deliveries. <br>o Handling petty cash reports and invoice sharing. <br>• Support HR with: <br>o Internal event coordination. <br>o Uniform records. <br>o Expat papers follow-up. <br>o Proxies for messengers. <br>o Employee birthday visuals (Canva). <br> <br>7. Office & Facilities Administration <br>• Manage kitchen supplies, snack bar, and stationery. <br>• Monitor inventory and submit replenishment requests. <br>• Ensure shared spaces are clean and report issues. <br>• Conduct basic office checks and report damages. <br>• Scan and maintain maintenance contracts. <br> <br>8. Access Cards & Connectivity Support <br>• Coordinate access card requests with IT and BDD. <br>• Report lost or faulty cards. <br>• Support tenants with Ogero landline and internet connectivity processes. <br> <br>9. Messenger & Delivery Coordination <br>• Distribute tasks fairly among messengers. <br>• Track deliveries using the messenger tracking sheet. <br> <br>Required Skills & Qualifications <br>• Diploma or Bachelor’s degree in Business Administration or related field. <br>• 1–3 years of experience in reception, admin, or customer service roles. <br>• Strong communication and interpersonal skills. <br>• High attention to detail and organization. <br>• Ability to multitask and follow up on tasks. <br>• Basic knowledge of MS Office and ticketing systems. <br>• Customer-focused and solution-oriented mindset

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a DevOps Engineer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Key Responsibilities Cloud Infrastructure Operate and improve the AWS infrastructure including EC2, ECS, Lambda, RDS, ElastiCache, SQS, IAM, VPC, networking, Cloudflare, and Route 53.<br> Drive Infrastructure as Code maturity.<br> Terraform is in use today; bring it to a state where every change to production goes through reviewed, version-controlled IaC.<br> Right-size the environment.<br> AWS Reserved Instances and a heavy resource footprint mean there is real money on the table - identify, propose, and execute the savings.<br> Establish a defensible backup, restore, and disaster recovery posture.<br> Set and test RTO and RPO targets.<br> Run restore drills, not just backup jobs.<br> Move monitoring from reactive CloudWatch alarms to real observability - APM, structured logging, per-tenant performance visibility, and alerts that wake people up for the right reasons.<br> Manage the on-premise to cloud bridge that connects the Clubspeed client to the cloud via Amazon SQS - keep it healthy and look for ways to simplify it over time.<br> CI/CD and Developer Experience Own GitHub Actions across Clubspeed (.<br>NET, Node.js, React, Next.<br>js) and Resova (PHP / Laravel, Angular, MySQL).<br> Build pipelines that are fast, predictable, and trusted by the team.<br> Bake quality and security gates into the pipeline - unit and integration tests, SAST, DAST, dependency scanning, SBOM generation, license checks, container scanning, and secrets detection.<br> Lead the move away from long-lived credentials in repos.<br> Stand up real secrets management (AWS Secrets Manager, GitHub OIDC, or equivalent) and rotate everything that needs rotating.<br> Security and Compliance Lead the PCI DSS 4.<br>0.1 remediation program, in partnership with the CTO, the engineering leads, and the Manos Group security team.<br> Implement and maintain SBOMs and open-source license tracking across all repos.<br> Tighten IAM, network segmentation, and audit logging across AWS.<br> Make least privilege a default, not an aspiration.<br> Coordinate third-party penetration tests and own the remediation work that comes out of them.<br> Keep Vanta accurate and useful, not a check-the-box exercise.<br> Internal IT Own the day-to-day IT experience for the team - laptops, accounts, onboarding, offboarding, MFA, SSO, and the small things that compound into a good or bad working environment.<br> Manage endpoint hygiene - device management, antivirus or EDR, patching, and a sane response to lost or compromised devices.<br> Be the practical point person for vendor management on the IT side - licensing, renewals, and consolidation opportunities.<br> Working With Agentic AI Embrace and actively use agentic AI tools in your own work - infrastructure changes, pipeline maintenance, incident response, log analysis, and IT operations.<br> Build agentic workflows that automate repetitive DevOps and IT work - alert triage, runbook execution, access provisioning, vulnerability triage, and routine support requests.<br> Partner with the CTO and the broader Manos Group on cross-portfolio AI initiatives, and share what works back into the group.<br> Experience 5+ years in a hands-on DevOps, SRE, or platform engineering role, with at least 2 years as the senior or lead DevOps person on a meaningful production environment.<br> Direct, hands-on AWS experience across the services in scope - EC2, ECS, Lambda, RDS (SQL Server and MySQL), ElastiCache, SQS, IAM, VPC, CloudWatch.<br> Multi-region experience is a plus.<br> Strong Terraform background.<br> You have written and maintained real IaC, not just inherited it.<br> GitHub Actions experience at depth - reusable workflows, matrix builds, environments, OIDC to cloud, and the kind of pipeline design that scales beyond a single team.<br> Practical security background.<br> You have led or materially contributed to PCI DSS, SOC 2, or equivalent remediation work, and you can read a SAST or dependency report and prioritise it sensibly.<br> Technical Range Fluent in Linux, networking fundamentals, and at least one scripting language used in anger (Python or shell, Node.<br>js or PowerShell a bonus).<br> Container experience - Docker, ECS, image hygiene, and an opinion about base images and patching.<br> Database operations background sufficient to support engineering on MS SQL Server, MySQL, and Redis - backups, restores, performance triage, and migration support.<br> You do not need to be a DBA, but you should not be afraid of one.<br> Observability and monitoring experience - CloudWatch is the starting point; experience with an APM (Datadog, New Relic, Dynatrace, Honeycomb, or similar) is valuable.<br> Cloudflare or equivalent CDN / WAF experience.<br> Hands-on use of modern AI coding and ops tools - Claude Code, Cursor, GitHub Copilot, MCP based agents, or similar - in your own day-to-day work.<br> Operating Style Owner, not coordinator.<br> You take problems end to end, including the unglamorous parts.<br> Calm under pressure.<br> Incidents, audits, and migrations are part of the job - they should not be a personality test.<br> • Honest about trade-offs.<br> You do not oversell quick wins and you do not hide the cost of doing things properly.<br> Communicates well with engineers, executives, auditors, and end users.<br> The IT side of the job requires patience and clarity.<br> Bias to automate.<br> If you have done it three times, the fourth time should be a script, a workflow, or an agent.<br> Bonus Points Experience supporting a hybrid environment that includes on-premise components syncing to cloud.<br> Experience running a PCI DSS audit through to a clean report.<br> Familiarity with Vanta, Drata, or similar compliance tooling.<br> Track record of meaningful AWS cost reduction backed by data.<br> M365 administration depth - Entra ID, Intune, Conditional Access, cross-tenant scenarios.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>• The report prepared should be in Arabic and in electronic format. • The report submitted should not be less than 30 pages. • A 2 to 4 pages executive summary of the report. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email address of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism, using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted and/or previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and EQA permission. The content of the generated document shall be the sole property of ESCWA.<br> Work Location<br>Remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>GENERAL SCOPE From an automated government through e-Government to a smart and open government, technology and innovation have become vital tools for managing and conducting government business, serving its citizens, and achieving its development targets. The 2030 Agenda for Sustainable Development states that good governance at all levels as well as transparent, effective and accountable institutions are necessary to build peaceful societies and achieve sustainable development. In this Agenda, specific measures are given to achieve such societies especially in Goal 16 “Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels”. Under this goal, the development of effective, accountable and transparent institutions (16.6), responsive, inclusive participatory and representative decision-making (16.7) and public access to information (16.10) are promoted as targets. To implement these targets, a partnership, between the Government, the private sector, civil society, other stakeholders (such as the public, and regional, sub-regional and international institutions) and citizens, is envisioned. Better governance and better public institutions are essential elements in achieving the sustainable development goals (SDGs). Technology and innovation provide governments with options to achieve the individual targets set out in Goal 16. Innovation in the public sector provides new processes, products and services that can either be new technologies or be supported by technologies that promotes access to information, inclusiveness, citizen participation, accountability, transparency and responsiveness. When the government adopts news technologies and openness as part of its paradigm, the possibility of collaboration, shared responsibility and co-decision-making, strengthens the government and empowers its citizens. The United Nations is involved in enhancing the use of emerging technologies for sustainable development. In September 2024 during the Summit of the Future, world leaders adopted the Pact for the Future and its annexes: the Global Digital Compact (GDC) and Declaration on Future Generations. The GDC mandates UN Regional Commissions to provide support to Member States to advance digital transformation. Recently, many Arab countries started developing/updating their national plans and strategies to reflect the aspects of digital government transformation. The Environment Quality Authority (EQA) in Palestine requested the technical assistance of ESCWA to develop their digital transformation strategy. The objective of this consultancy is to provide an advisory service to assist ESCWA team in suggesting the digital strategy to the Authority. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the digital transformation strategy. To produce the draft strategy, the consultant is requested to conduct, among others, the main following tasks: 1. Review the national digital documents and the existing policies and strategies in Palestine related to digital transformation, innovation, digital technologies, and other related national development plans; 2. Review best regional and international best practices related to Digital Transformation Strategies and policies (at least 2 selected regional and 2 international cases); 3. Identify main national stakeholders, hold, in coordination with EQA, interviews and meetings with the main national stakeholders and realising minutes of each meeting/interview summarizing the discussed points, their remarks, observations and proposals; 4. Contribute to sectoral workshops to discuss needs and priorities, if needed; 5. Assessment of EQA available capabilities, including current IT infrastructure, equipment, services and platforms; 6. Hold meetings with EQA departments to better understand EQA current digital status. This may include existing work procedures, process workflows, forms and interconnections between procedures, key business processes across departments and EQA offices in governorates and the HQ in Ramallah, Data centre project, EQA website, the need for AI systems if any. 7. Prepare the needed digital transformation strategy based on international and regional best practices, gap analysis, national needs (SWOT analysis) and technical analysis; 8. Present the draft report in a national workshop or meeting (physically or remotely) and capture the main comments and findings of the discussions; 9. Update the draft proposal according to all received feedback and comments during the reviewing process by ESCWA and EQA. The final draft report includes the above-mentioned assessment, SWOT, the suggested strategy with timeframe of implementation of identified initiatives. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work to ensure that the report gives equal attention to the needs of both men and women, as well as girls and boys. Writing should use gender-sensitive language<br> Qualifications/special skills<br>A Master's degree in ICT, technology, engineering, computer science or a related field is required. A Ph.D. degree is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 7 years of professional experience and research in the domain of digital technologies is required. Previous experience in management and planning is required. Previous experience in the delivery of research papers is desirable. Previous experience in the development of digital plans is desirable. Knowledge of the environmental issues in Palestine is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in written and spoken Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are growing!<br> We are currently looking to hire an experienced Product Owner to join our Product team.<br> Who we are: Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.<br> The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.<br> We are passionate about delivering impact.<br> Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.<br> What you will be doing You will join a dynamic and fast-paced environment, working under the authority of the CXG CTO and reporting to our Senior Product Manager.<br> As Product Owner, you own the product backlog end-to-end and act as the bridge between business stakeholders and delivery teams.<br> You work across the full CXG product portfolio, including our B2B and B2C platforms and internal tools.<br> You translate business needs into a clear, prioritized backlog of user stories that align with product strategy and business processes, and you champion those requirements throughout the development lifecycle.<br> You are accountable for maximizing the value the team delivers each sprint, making day-to-day scope and priority decisions, and ensuring what ships genuinely solves user problems.<br> You also lead the team of Business Analysts, overseeing their day-to-day work on projects.<br> In addition, you are expected to embed AI-driven ways of working across the product lifecycle, from discovery and requirements through to delivery and support.<br> Here, passion, integrity and a "can-do" attitude are always top of mind.<br> Your daily responsibilities will involve: Own, refine, and prioritize the product backlog, translating business needs into well-defined epics, user stories, and acceptance criteria that align with the product roadmap and business processes.<br> Define scope and lead the requirements process for larger initiatives, including business workshop facilitation and roadmap development, working with business stakeholders, the Product Manager, and the Project Manager to manage the delivery backlog and timelines.<br> Act as the primary decision-maker on backlog priorities during sprints, balancing business value, effort, dependencies, and risk.<br> Engage with colleagues across departments to identify system integration points and dependencies, and develop high-level solution proposals, including scoping master data, reporting, access, and provisioning requirements.<br> Document requirements to the highest standard, including business architecture diagrams, use case definitions, and as-is / to-be process and flow charts.<br> Act as team leader for the Business Analysts team: oversee their work, set priorities, and review their day-to-day activities on projects.<br> Leverage AI tools to accelerate and improve product work, including drafting and refining user stories, analyzing requirements and meeting inputs, summarizing research, and building lightweight prototypes and workflow automations.<br> Contribute to shaping AI-enabled features within the product, partnering with Tech, Dev, and Data teams to define requirements, validate feasibility, and translate AI capabilities into user value.<br> Act as Subject Matter Expert and Product Liaison to the Tech/Dev and QA teams throughout design, build, and release.<br> Oversee testing and quality assurance of applications, ensuring they meet performance, security, and usability standards, and collaborate with QA teams to resolve defects and issues promptly.<br> Provide training and support to systems support specialists and end users, addressing questions and issues related to business applications.<br> Work within an Agile (Scrum) delivery model under the direction of the Product Manager, running backlog refinement, sprint planning, reviews, and stakeholder demos.<br> Effectively manage stakeholders, subject matter experts, executives, and other internal groups through clear written and verbal communication.<br> Manage change: work side by side with the Product Manager to implement new ideas effectively within company strategy, influencing decisions through collaboration, leadership, and a customer-focused approach.<br> What success looks like You will be successful in this role when you are effectively leading and developing the Business Analysts team, running a healthy and well-prioritized backlog that keeps delivery moving, and consistently bringing new features and improved processes to life across the CXG product portfolio.<br> What you will bring along Bachelor's degree Computer Science or Software Engineering; an MBA is a plus with minimum of 5 years in an IT-related field.<br> Minimum of 3–5 years as a Product Owner or Business Analyst on software products (Product Owner experience strongly preferred).<br> Proven experience with Agile (Scrum) methodology and the Product Owner role, including backlog management and story writing.<br> Hands-on experience using AI and generative AI tools, such as Claude, ChatGPT, and Copilot, in a professional context to improve productivity, analysis, or delivery, with a genuine enthusiasm for applying AI to product work.<br> Familiarity with AI and ML product concepts, and the ability to reason about how AI capabilities create user and business value (desirable).<br> Experience with product and project tracking tools (Jira, Azure DevOps/TFS, MS Project, etc.<br>). Strong technical background and familiarity with development tools and REST APIs.<br> Strong stakeholder management skills.<br> Resource and team management skills.<br> Team player with the ability to work on own initiative.<br> Excellent communication skills and mastery of the English language (written and spoken).<br> Strong management reporting and documentation capabilities.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Stewardship Coordinator<br> Department: Office of Advancement Services<br> Division: Stewardship Unit<br> Grade: 12</p> <p>Basic Functions: Provides donor relations support to the Office of Advancement. Prepares a variety of reports on donor funds both current and endowed across campus.</p> <p> <strong>1. <u>Duties Performed:</u> </strong> </p> <ul> <li>Enters, updates, and maintains donor-funds database (donor information and fund criteria) on Banner by Ellucian system.</li> <li>Drafts annual reports for all donor-funds; includes narrative on the spending and the financials of the fund within the set timeframe with minimal errors. All verification of information is to be done in a professional manner through email and follow up phone calls if needed, in coordination with the Office of Financial Aid, the Office of the Registrar, Office of Admissions, the Comptroller s Office, and other units across campus.</li> <li>Generates special reports with specific information related to donor-funds as requested by the Senior Vice President for Advancement and Business Development and the Director of Stewardship.</li> <li>Manages a portfolio of donor funds, which requires but is not limited to preparing calculations, projections, following up on details for the individual scholarship or award recipients, preparing fund reports to be shared with donors, and other information needed to properly steward donor funds.</li> <li>In specifically assigned cases, coordinates with donors to provide information related to the fund in a professional manner.</li> <li>Collaborates and coordinates on delivery of donor-funded materials as brochures, booklets, materials, customized reports, etc. with other units in the university such as departments and faculties.</li> <li>Coordinates thank you videos, special events, one on one meetings with donors, and other donor related functions/tools to enhance donor stewardship.</li> <li>Assists in preparations and logistics for the annual scholarship reception, awards ceremonies, and donor meetings as requested by the Director of Stewardship.</li> <li>Drafts letters/reports for current-use donor-funds and renewals for the Office of Development to communicate to donors during the renewal season and follow up on a monthly basis for all pending renewals.</li> <li>Drafts, updates, and maintains documentation for all stewardship processes annually, as well as being actively involved in the continuous improvements of the current processes.</li> <li>Assists in preparations for other projects, events, activities, and provides additional administrative support to the Office of Advancement, Office of Development, and the Office of Advancement Services in matters pertaining to Stewardship as requested by the Director of Stewardship and the Senior Vice President of Advancement and Business Development.</li> <li>Performs other related duties as requested.</li> </ul> <p> </p> <p> <strong>2. <u>Work Contacts:</u> </strong> </p> <ul> <li>Frequent contacts with the Comptroller s Office, Financial Aid Office, Registrar s, Dean s Offices, and other AUB departments for coordination purposes.</li> <li>Regular contacts with work associates in regards to donor funds across AUB and AUBMC.</li> <li>Regular contact with students to respond to inquiries.</li> <li>Regular contact with students for matters related to donor-funds.</li> <li>Regular contact with donors for matters related to donor-funds.</li> </ul> <p> </p> <p> <strong>3. <u>Independence of Operation:</u> </strong> </p> <ul> <li>Reports to the Director of Stewardship.</li> <li>Works according to established procedures, clearly set precedents, and professional administrative standards.</li> <li> <p>Completed work is checked at subsequent stage in the work cycle.</p> <p> </p> </li> </ul> <p> <strong>4. <u>Supervisory Responsibility:</u> </strong> </p> <p>None. </p> <p> <strong>5. <u>Physical Effort:</u> </strong> </p> <p>Minimal physical effort involving operating a computer approximately 80% of the working time.</p> <p> <strong>6. <u>Work Conditions: </u> </strong> </p> <p>Clean and pleasant.</p> <p> </p> <p> <strong>7. <u>Minimum Requirements:</u> </strong> </p> <ul> <li>Bachelor s degree, plus 3-5 years of relevant work experience.</li> <li>Good knowledge of English.</li> <li>Strong written and oral communication skills and organizational skills.</li> <li>Ability to manage multiple projects simultaneously.</li> <li>Strong PC skills. Expert in Microsoft Word and Excel. Fluent in Access and PowerPoint. Experience with customer or donor databases required. Experience in Banner preferred.</li> </ul> <p> <i> </i> </p> <p> </p></div></section>

<div><div ><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); display: inline; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><p ><strong><span ><span><span Times New Roman";"> </span></span></span></strong><span dir="LTR"></span><strong><u><span><font size="3" face="arial">Job Purpose</font></span></u></strong></p></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); display: inline; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><font size="3"><p ><span>To maximize the sales revenue from an existing base of customers, whilst at the same time generating new revenue from new customers.</span></p><p ></p><div align="left"><font size="3"><br></font></div><span ><div ><font size="3"></font><p ><u><span><strong><font size="3">Principal<span> </span><font face="arial">Accountabilities</font></font></strong></span></u></p><p ><span></span></p><p ><span><span>a)<span >    <span> </span></span></span></span><span dir="LTR"></span><span>Maintain a regular call cycle to existing DHL Customers to build strong, multi-level relationships within the company to maintain existing DHL sales revenue as customers continue to trade.</span><span></span></p><p ><span></span></p><p ><span><span>b)<span >    <span> </span></span></span></span><span dir="LTR"></span><span>Probe, question and understand completely the customer needs and requirements to understand where DHL’s service offering can add value to the customers business.</span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>c)<span >    <span> </span></span></span></span><span dir="LTR"></span><span>Identify potential, negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers.</span><span></span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>d)<span >    <span> </span></span></span></span><span dir="LTR"></span><span>Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional sales revenue from new customers.</span><span></span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>e)<span >    <span> </span></span></span></span><span dir="LTR"></span><span>Monitor credit issues and liaise with Finance Department and be aware of issues with no payment and take action where necessary to ensure outstanding money is collected.</span><span></span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>f)<span >     <span> </span></span></span></span><span dir="LTR"></span><span>Update and maintain call details on DHL tools, ensure appropriate internal forms are updated so that all information is accessible for future reference and monitoring.</span><span></span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>g)<span >    <span> </span></span></span></span><span dir="LTR"></span><span>Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently.</span><span></span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>h)<span >    <span> </span></span></span></span><span dir="LTR"></span><span>Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues early.</span></p><p ><strong ><u><span><br></span></u></strong></p><p ><strong ><u><span><font size="3">Nature and Scope</font></span></u></strong></p><p ><span></span></p><div ><font size="3"></font><p ><span></span></p><p class="MsoBodyText2" ><strong><span><span>a)<span >    <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Context</span></strong><span></span></p><p class="MsoBodyText2" ><span>The telesales team works together in the Country Office. The team is expected to grow the revenue from small to medium customers through a telephone relationship. At the same time, the function of the team is also to provide support to the Field Sales team and to provide quality leads for high potential customers.</span><span></span></p><p class="MsoBodyTextIndent2" ><span></span></p><p ><strong><span><span>b)<span >    <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Reporting Relationships</span></strong><span></span></p><p ><span>The Tele sales Executive reports directly to the senior Commercial Manager.</span></p><p ><span></span></p><p ><strong><span><span>c)<span >    <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Contacts</span></strong><span></span></p><p ><strong><span><br></span></strong></p><p ><strong><span>Internal</span></strong></p><p ><span>Sales team</span></p><p ><span>Customer Service</span></p><p ><span>Customer Accounting</span></p><p ><span>Operations</span></p><p ><span>Sales Management team</span></p><p ><span>Air Operations</span></p><p ><span></span></p><p ><strong><span>External</span></strong></p><p ><span>DHL existing customers</span></p><p ><span>DHL network</span></p><p ><span></span></p><p ><strong><span><span>d)<span >    <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Problem Solving</span></strong><span></span></p><p ><span>There will be many issues that need resolving. Potential customers will have price and service objections that will need to be resolved in order to secure the business. There will also be service issues, billing queries, and other ad hoc problems that will arise.</span></p><p ><span></span></p><p >The core function of a Tele sales executive is to delight the customer by providing the highest possible level of service. This means that all problems must be handled in a fast, efficient and professional manner. In the cases where the agent cannot resolve the issue personally, the senior management is always available to assist.</p><p ></p><p ><strong><span><span>e)<span >    <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Decision Making</span></strong><span></span></p><p ><span>When negotiating rates and contracts, Tele sales executives are authorized to offer a set range of contract prices. If there is a requirement to offer a higher level of discount to secure the business, then relevant management approval is required. The same applies to problem solving where FOC shipments, credit notes or other solutions are required.</span></p><p ><span></span></p><p >In general, agents are encouraged to make their own decisions wherever possible, within the set guidelines.<span></span></p><p ><span></span></p><p ><strong><span><span>f)<span >     <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Planning and Organization</span></strong><span></span></p><p ><span>Agents are responsible for planning their own calls cycles and daily calls. There is a set guideline for total calls and who must be contacted in a monthly period, but the way in which this is broken down to a daily level is the responsibility of the agent.</span></p><p ><span></span></p><p ><span>The planning and organization will be monitored by the Senior Commercial Manager.</span></p><p ><span></span></p><p ><strong><span><span>g)<span >    <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Job Challenge</span></strong><span></span></p><p ><span>The most consistent, regular challenge to overcome is that of price. The most demanding part of the position is to make the customer value the service of DHL enough to pay the premium required to use DHL. This requires the Tele sales executive to act as a consultant, to understand the needs of the specific company they are dealing with, and to recognize the implications of DHL’s service on their business. Once these implications are understood, the difficult part is to make the<span> </span><em>customer</em><span> </span>recognize these and be prepared to pay for the service difference.</span></p><p ><strong ><u><span><br></span></u></strong></p><p ><strong ><u><span><font size="3">Knowledge, Skills and Experience</font></span></u></strong></p><p ><span></span></p><div ><font size="3"></font><p ><span></span></p><p ><strong><span>Education</span></strong></p><p ><span>A bachelor’s degree or equivalent work experience preferable business related</span></p><p ><span></span></p><p ><strong><span>Experience</span></strong></p><p ><span>Telephone / Sales experience in a multi-national company with customer interface experience essential.</span></p><p ><span>Driving license an advantage</span></p><p ><span>1 to 2 years of DHL experience (if transferred within)</span></p><p ><span></span></p><p ><strong><span>Technical Knowledge/Skills</span></strong></p><p class="MsoHeader" ><span>Great English communication skills – written and oral</span></p><p ><span>Excellent PC skills (MS Word & Excel)</span></p><p ><span>Numerically literate</span></p><p ><span>Thorough knowledge of DHL products, services, shipments, rates, discounts and competitor services</span></p><p ><span></span></p><p ><strong><span>Personal Attributes</span></strong></p><p ><span>Well-developed communication & selling skills</span></p><p ><span>Professional Telephone Behavior</span></p><p ><span>Customer Services attitude (controlled temperament)</span></p><p ><span>Dedicated, Hardworking and Enthusiastic</span></p><p ><span>Flexible and prepared to work long hours</span></p><p ><span>Reliable</span></p><p ><span>Ability to work under pressure</span></p></div></div></div></span></font></div></div></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>• The report prepared should be in Arabic and in electronic format. • The report submitted should not be less than 30 pages. • A 2 to 4 pages executive summary of the report. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email address of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism, using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted and/or previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and GIA permission. The content of the generated document shall be the sole property of ESCWA.<br> Work Location<br>Remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>GENERAL SCOPE Open data is widely recognized as a foundational enabler of sustainable development because it improves evidence-based decision-making, transparency, and citizen participation. Timely, accessible, and shareable data supports human centered innovation, strengthens public service delivery, and enhances accountability in governance systems. In fact, open government data operationalizes transparency, a core principle of effective governance for achieving the 2030 Agenda, by making public sector information reusable for social and economic value creation. In this context, open data contributes directly to multiple SDGs, including institutional effectiveness (SDG 16), innovation (SDG 9), and partnerships (SDG 17) . Globally, open data is transforming digital economies and governance systems by enabling innovation, improving policy design, and supporting data-driven ecosystems. Open data enhances democratic engagement and stimulates innovation by allowing businesses and citizens to reuse government data for new services and insights. At the same time, ITU data shows that the rapid expansion of digital connectivity—with around 74% of the global population online in 2025—creates unprecedented opportunities for open data use, although gaps persist across regions . Regionally, particularly in developing and Arab countries, open data can help address structural challenges by improving coordination and reducing information asymmetries. However, disparities in infrastructure, governance maturity, and digital skills mean that the impact of open data varies significantly, requiring tailored policies and capacity-building interventions to unlock its full potential. One leading global example is the United Kingdom’s data.gov.uk platform, which releases thousands of datasets across sectors such as transport, health, and the economy, enabling businesses to build data-driven services and enhancing government transparency . This demonstrates that when supported by policy frameworks and stakeholder engagement, open data can generate tangible economic and governance benefits in both advanced and developing contexts. For Libya, adopting a comprehensive open data policy is particularly critical given the country’s challenges and limited availability of reliable data. An open data policy would help address these gaps by standardizing data collection and sharing, improving trust in public institutions, and enabling evidence-based reforms. The General Information Authority (GIA) in Libya requested the technical assistance of ESCWA to develop the national open data policy. The objective of this consultancy is to provide an advisory service to assist ESCWA team in suggesting the national open data policy to the GIA. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the open data policy. To produce the draft policy, the consultant is requested to conduct, among others, the main following tasks: 1. Review the national digital documents and the existing policies and strategies in Libya related to digital transformation, innovation, digital technologies, and other related national development plans; 2. Review best regional and international best practices related to open data policies and frameworks (at least 2 selected regional and 2 international cases); 3. Identify main national stakeholders, hold, in coordination with GIA, interviews and meetings with the main national stakeholders and preparing minutes of each meeting/interview summarizing the discussed points, their remarks, observations and proposals; 4. Contribute to sectoral workshops to discuss needs and priorities, if needed; 5. Prepare the needed policy based on international and regional best practices, gap analysis, national needs (SWOT analysis); 6. Present the draft report in a national workshop or meeting (physically or remotely) and capture the main comments and findings of the discussions; 7. Update the draft proposal according to all received feedback and comments during the reviewing process by ESCWA and GIA. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work to ensure that the report gives equal attention to the needs of both men and women, as well as girls and boys. Writing should use gender-sensitive language.<br> Qualifications/special skills<br>A Master's degree in ICT, technology, engineering, computer science or a related field is required. A Ph.D. degree is desired. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 5 years of professional experience and research in the domain of digital technologies is required. Previous experience in the delivery of research papers is desirable. Previous experience in the development of digital plans is desirable. Previous experience with open data policies and frameworks is desirable. Previous experience with open data policies and frameworks is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, Fluency in written and spoken Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>• The report prepared should be in Arabic and in electronic format. • The report submitted should not be less than 30 pages. • Attached should be a 2 - 4 page executive summary of the report’s findings. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. Note that PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. Their contents cannot and must not be presented, discussed or published without the express authorization of ESCWA. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted, previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and MoDEE permission. The content of the generated document shall be the sole property of ESCWA.<br> Work Location<br>Remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>I. GENERAL SCOPE Personal data protection is a foundational requirement for trustworthy digital transformation and for the responsible deployment of emerging technologies such as AI, cloud computing, digital platforms, and data-driven public services. As economic and social activities increasingly expand, privacy and data protection have become critical to fostering trust, securing online environments and supporting the sustainable growth of the digital economy. Privacy is a fundamental value and a key condition for trust, sharing and use of data. This is especially relevant in the Arab region, where digital adoption is advancing but unevenly, this disparity underscores the need to ensure that digital expansion is accompanied by strong legal safeguards that protect citizens and reinforce confidence in digital services. In Jordan, the importance of the Personal Data Protection Law No. 24 of 2023 lies not only in the existence of the law itself, but in its effective application, institutional commitment and ongoing monitoring. The law recognizes that every natural person has the rights to protect their personal data (Art. 4). The law urges entities to request the prior consent of these natural persons where it should be explicit, documented, specific, and presented in clear, simple, and accessible language (Art. 5). To ensure implementation, the law establishes a Personal Data Protection Council with powers to approve policies, standards, and to monitor implementation (Arts.16–17), as well as a specialized Unit within the Ministry to receive complaints, investigate violations, monitor compliance and maintain registries (Art. 18). The law further provides mandatory breach notification and imposes penalties for violations (Art. 20, 21, 22). For that reason, applying and monitoring the law is essential to translate legal text into real accountability, reduce institutional and reputational risk, protect individuals’ rights, and strengthen trust in Jordan’s digital economy and public administration. Developing clear, practical and guidebooks is essential for the successful implementation of the Jordanian Personal Data Protection Law. While the law provides the legal framework, employees in public and private sectors, and all citizens, need simple operational guidance tailored to their daily life. This would play a critical role in translating the law into actionable procedures, reducing inconsistent interpretation, building institutional capacity, and helping employees comply with the law in a consistent, confident and citizen-centred manner. Countries of the Arab region continue to express interest in receiving UN-ESCWA’s advisory services on cyber legislation related topics. Most recently, the Ministry of Digital Economy and Entrepreneurship (MoDEE) in Jordan requested UN-ESCWA’s assistance in developing a guidebook to implement the personal data protection law (PDPL) in Jordan The provision of this advisory service is the subject of these terms of reference. III. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the guidebook. To produce the draft doc, the consultant is requested to conduct, among others, the main following tasks: 1. Review national documents, including legislation, existing policies, and other relevant national references in Jordan related to digital transformation, personal data protection, and related material. 2. Review best regional and international best practices related to PDP implementation guidebooks (at least three regional cases and three international cases); 3. Identify key national stakeholders and, in coordination with the MoDEE team, conduct interviews and meetings with representative of public and private sectors. 4. Contribute to sectoral workshops to discuss needs and priorities, if needed; 5. Draft a suggested guidebook in a clear and straightforward style, based on the needs, the gap analysis, international and regional best practices, and the SWOT analysis. The guidebook’s content will be based on the basic personal data protection principles and will ensure that these concepts are understood at national level. 6. Ensure that the guidebook gives clear examples for each concept are mentioned to improve understanding and practical application. In addition, the consultant would also ensure the following activities: (1) Contribute to national workshop (physically) and capture the main comments of the discussions. (2) Update the draft proposal according to all received feedback and comments during the reviewing process by ESCWA and MoDEE teams, and by stakeholders during the consultation process. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work to ensure that the report gives equal attention to the needs of both men and women, as well as girls and boys. Writing should use gender-sensitive language.<br> Qualifications/special skills<br>An advanced university degree in in law (specializing in IT, Privacy, or Digital Law) or a related field is required. A Ph.D. degree is desirable. Certificates in Information Privacy such as CIPP, CIPM, CIPT are desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 5 years of experience in data privacy is required.<br> Languages<br>Language English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, Fluency in written and spoken English and Arabic is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>• The report prepared should be in Arabic and in electronic format. • The report submitted should not be less than 30 pages. • A 2 to 4 pages executive summary of the report. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. Note that PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. Their contents cannot and must not be presented, discussed or published without the express authorization of ESCWA. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted, previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and MoDEE permission. The content of the generated document shall be the sole property of ESCWA.<br> Work Location<br>Remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>I. GENERAL SCOPE Safe internet use has become a global public policy priority as digital connectivity expands across all aspects of economic and social life, while exposure to cyber risks, misinformation and online harm continues to rise. The International Telecommunication Union (ITU) tracks countries’ commitment to cybersecurity through the Global Cybersecurity Index (GCI), which assesses legal, technical, organizational, capacity building and cooperation measures, highlighting wide gaps between and within regions. At the same time, the World Economic Forum (WEF) reports that nearly 70% of surveyed users globally experienced online risks such as cyberbullying, fraud or misinformation in a single year, underlining the societal costs of unsafe digital environments . In the Arab region, ESCWA notes that rapid growth in internet penetration and e government has not always been matched by cybersecurity awareness, child online protection frameworks, and robust digital trust mechanisms, making safe internet use a critical enabler of inclusive digital transformation . At the global level, the UN advances safe, inclusive and rights based internet use through processes such as the World Summit on the Information Society (WSIS) and the UN Global Digital Compact, which emphasize digital trust, cybersecurity and protection of users online. Specialized agencies, notably the ITU, support Member States through global benchmarks (such as the GCI), technical assistance, and capacity building on cybersecurity and child online protection. Within the Arab region, ESCWA plays a central role by developing regional strategies like the Arab Digital Agenda 2023–2033 and convening policy dialogues to strengthen digital trust and safe internet frameworks. ESCWA, often jointly with ITU, also implements concrete initiatives—such as regional workshops, the Accessible Arab Region: ICT for All series , and advisory work on national strategies—to help countries mainstream online safety, digital inclusion and user protection into their digital policies. A comprehensive safe internet guidebook in Jordan would directly support national socio economic development by enhancing trust in digital services, accelerating e commerce, and protecting vulnerable groups such as children and youth. International evidence shows that stronger cybersecurity and online safety frameworks are associated with more resilient digital economies and higher adoption of online public and private services. For Jordan, where digital transformation is a pillar of the Economic Modernization Vision, a safe internet environment would encourage investment, innovation and job creation in ICT enabled sectors, while reducing the economic losses associated with cybercrime. It would also reinforce social outcomes—such as safer online learning, wider participation of women and youth in the digital economy, and improved quality of life—contributing to Sustainable Development Goals (SDGs) related to education, decent work and institutions. Recently, the Ministry of Digital Economy and Entrepreneurship (MoDEE) in Jordan requested UN-ESCWA’s assistance in developing the national safe internet guidebook, while aligning it with Jordan’s national AI Strategy 2023–2027 and the country’s Digital Transformation Strategy 2026–2028. The provision of this advisory service is the subject of these terms of reference. III. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the national safe internet guidebook. To produce the draft doc, the consultant is requested to conduct, among others, the main following tasks: 1. Review the national digital documents and the existing policies in Jordan related to digital transformation, innovation, digital technologies, and other related national plans; 2. Review best regional and international best practices related to safe internet guidebooks and road maps (at least 2 selected regional and 2 international cases); 3. Identify main national stakeholders, hold, in coordination with MoDEE team, interviews and meetings with the main national stakeholders and realising minutes of each meeting/interview summarizing the discussed points, their remarks, observations and proposals; 4. Contribute to sectoral workshops to discuss needs and priorities, if needed; 5. Prepare the needed guidebook based on international/regional best practices, gap analysis, and national needs (SWOT analysis). In addition, the consultant would also ensure the following activities: (1) Contribute to national workshop (physically or remotely) and capture the main comments and discussions. (2) Update the draft proposal according to all received feedback and comments during the reviewing process by ESCWA and MoDEE teams. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work to ensure that the report gives equal attention to the needs of both men and women, as well as girls and boys. Writing should use gender-sensitive language.<br> Qualifications/special skills<br>An advanced university degree in ICT, technology, engineering, computer science or a related field is required. A Ph.D. degree is desired. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. Standardized At least 5 years of experience and research in the domain of digital technologies is required. Previous experience in management and planning is required. Previous experience in the delivery of research papers is desirable. Previous experience in the development of cybersecurity plans is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in Arabic and English are required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The total number of pages of the report prepared should be at least 30 pages, in Arabic language; • A 2 to 4-page executive summary of the report; and • A PowerPoint presentation on the prepared report. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. Note that PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The study submitted by the consultant must not contain quoted, previously published text equaling more than 20 per cent of the total number of pages of the study. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and MTDE permission. The content of the generated document shall be the sole property of ESCWA.<br> Work Location<br>Remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>GENERAL SCOPE Technology transfer is a critical driver of economic growth in today’s global economy. Access to technology, and its effective integration into economic processes, significantly determines the competitive positioning of key stakeholders, including innovators, producers, researchers, government institutions, and financial actors. The establishment of a National Technology Transfer Office (NTTO) can play a pivotal role in integrating the capacities of innovators, investors, entrepreneurs, and researchers who are developing technological solutions addressing sustainability challenges and strategic national priorities. An NTTO can provide a comprehensive range of services, including policy advisory support to government ministries, identification and valorisation of intellectual property (IP) generated through research, and close engagement with researchers to highlight the economic potential of their work. It can also support patent drafting and protection, technology valuation, and offer a suite of services related to commercialization and industrial consultancy. Furthermore, an NTTO should actively facilitate linkages between national capabilities and multinational corporations seeking local partnerships for joint development and production. Institutions coordinating NTTO activities are expected to mobilize their own resources for the establishment and initial operation of these units. Recently, the Ministry of Telecommunications and Digital Economy (MTDE) in Palestine requested technical assistance from ESCWA to assess and develop a roadmap for establishing an NTTO in Palestine. In the context of strengthening the national innovation system (NIS)—and the technology transfer system in particular—this report aims to identify gaps in the existing legal and regulatory frameworks, government policies, and institutional capacities, including those within universities, that may impede the development of an effective technology transfer ecosystem. Key policy areas such as research and development (R&amp;D) incentives, intellectual property protection, and innovation-related regulations have a direct impact on the performance of the NIS. Accordingly, this report provides a detailed assessment of these factors and proposes a practical roadmap for the establishment of an NTTO in Palestine. The report will also offer recommendations on addressing legislative and policy gaps to support the effective establishment and operation of the NTTO. In addition, it will outline the proposed structure, functions, and operational model of the NTTO, drawing on international best practices, regional experiences, stakeholder consultations, and previous ESCWA work. These Terms of Reference are developed to guide the preparation of the report titled: “Establishing an Effective System of Technology Transfer in Palestine: Current Status, Structure, Operations, and Roadmap.” The provision of this advisory service constitutes the core objective of these Terms of Reference. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the report’s outline. The proposed draft version should include the following sections: • Existing legal and regulatory framework and policies related to innovation and technology transfer; • Review the relevant national and institutional existent legal framework and policies relevant to the process of innovation and technology transfer systems; • Review international and regional best practices in developing NTTOs to benchmark Palestine with the regional and international best practices. • Examining the situation in other countries in the Arab region that have already established NTTO, and get knowledge about their legal and regulatory system as well as their STI related policies and that support the establishment of NTTO; • Identification of gaps in laws, regulations and policies to allow for a more effective enabling environment for innovation and technology transfer. This would include brief analysis of the current situation with regard to innovation and technology transfer involvement in the economy of the country based on the national STI landscape mapping from previous report; • Suggestion of the needed office structure, its main functions and expected role of the relevant stakeholders (governance) based on best international and regional practices. This would include exploring planned policies with the representatives of governmental, nongovernmental, and other public interest groups to evaluate the present and planned legislative system which will affect the technology transfer network in the future and its strategies; • Finally, the consultant will suggest an actionable roadmap that includes the structure of the national technology transfer office (NTTO), its sustainability, and related liaison network by describing the main NTTO functions and activities, based on best international and regional practices, previous ESCWA outputs and taking into account national specificities. The report needs to clarify the relation of the NTTO role within the national technology transfer system in Palestine. • The consultant will present the report findings in a related national workshop, then update the report based on the collected comments and feedback. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work to ensure that the report gives equal attention to the needs of both men and women, as well as girls and boys. Writing should use gender-sensitive language.<br> Qualifications/special skills<br>A Master's degree in law, or technology field is required. A Ph.D. is an advantage. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least, 10 years of professional experience in research including 5 years in the field of technology / innovation / technology transfer is required. Previous experience in working with international organizations is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, Fluency in Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>• Diagnostic report summarizing key findings and stakeholder inputs. • Annotated outline and draft framework of the AI code of ethics. • Final version of the framework of the AI code of ethics. • Presentation slides and summary brief. • Implementation advisory report. The report prepared should be in Arabic and in electronic format and should not be less than 30 pages. A 2 to 4 pages executive summary of the report is requested. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. Note that PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. Their contents cannot and must not be presented, discussed or published without the express authorization of ESCWA. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted, previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and MTNMA permission. The content of the generated document shall be the sole property of ESCWA.<br> Work Location<br>Remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>GENERAL SCOPE Artificial intelligence (AI) is rapidly transforming economies and societies worldwide, offering significant opportunities to accelerate progress in areas such as healthcare, education, public services, and sustainable development. At the same time, the United Nations system recognizes that AI has profound and far reaching impacts on human lives, economies, and ecosystems, influencing decision making, social interactions, and access to opportunities. While AI can serve as a powerful enabler for advancing the Sustainable Development Goals (SDGs), it also presents significant risks, including bias and discrimination, threats to human rights and privacy, environmental costs, and the potential to exacerbate existing digital and socioeconomic inequalities if not properly governed. In response to these challenges, UNESCO adopted in 2021 the first global normative instrument on AI ethics, which underscores that the protection of human rights and human dignity must remain at the core of AI systems throughout their lifecycle . The Recommendation highlights the importance of principles such as transparency, accountability, fairness, inclusiveness, and human oversight to ensure that AI technologies are trustworthy and aligned with human centered values. At the global level, the establishment of robust AI ethics frameworks is increasingly seen as a prerequisite for building trust in emerging technologies, enabling international cooperation, and ensuring that innovation contributes to inclusive and sustainable development. International organizations, including the International Telecommunication Union (ITU), emphasize that ethical governance, standards, and multistakeholder collaboration are essential to harness AI’s transformative potential across sectors such as health, agriculture, and disaster management, while mitigating associated risks and ensuring equitable access. In this context, ethical AI frameworks are not only regulatory tools but also strategic enablers for innovation, competitiveness, and social cohesion at the global level . In the Arab region, AI is recognized by UN-ESCWA as a defining megatrend with the potential to drive economic diversification, enhance public service delivery, and create new employment and skills opportunities across key sectors. The development of context specific, inclusive, and responsible AI governance frameworks is critical to ensure that AI adoption aligns with regional values, strengthens social inclusion, and supports progress towards national development priorities and the SDGs. For Mauritania, developing a national AI ethics framework is a strategic priority to guide the responsible adoption and use of AI technologies in line with international standards and best practices. Such a framework will play a critical role in safeguarding fundamental rights, strengthening public trust in digital transformation, and enhancing institutional capacity for AI governance. It will also provide a foundation for fostering innovation, attracting investment, and ensuring that AI applications contribute to inclusive economic growth, improved public service delivery, and sustainable socio economic development. UN-ESCWA, through its technical cooperation program, is committed to provide technical assistance to its member states to boost national efforts towards the achievement of the 2030 Development Agenda. Recently, the Ministry of Digital Transformation and Modernization of Admin (MTNMA) in Mauritania requested UN-ESCWA’s assistance in developing the national framework of AI Ethics. The provision of this advisory service is the subject of these terms of reference. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the national framework for the AI code of ethics in Mauritania. The expert will be responsible for the following tasks, organized into four phases: Phase 1: Review and Diagnostic • Review existing national digital documents and the existing frameworks in Mauritania, related to digital transformation, innovation, and AI; • Map relevant international best practices in AI ethics (at least 2 selected international and 2 regional cases); • Identify and conduct stakeholder consultations with MTNMA staff and key national actors, and with the national committee related to this topic, and summarize for each meeting/interview the points discussed, their remarks, observations and proposals; • Contribute to sectoral workshops to discuss needs and priorities, if needed; Phase 2: Development and Drafting • Prepare an outline and annotated structure for the framework for AI code of ethics. • Draft the framework incorporating international standards and national priorities and include practical and scalable compliance mechanisms for monitoring adherence to the Code, and roles and responsibilities for across government and industry; • Ensure alignment with Mauritania’s AI strategy and relevant AI Ethics global and regional Ethics frameworks. Phase 3: Consultation and Finalization • Present draft framework of the AI code of ethics to MTNMA and stakeholders for feedback. • Contribute to national workshop (physically or remotely) and capture the main comments and discussions. • Revise and finalize the draft framework based on inputs received. • Prepare a short presentation and briefing note summarizing key elements. Phase 4: Advisory Implementation • Provide recommendations on dissemination, awareness-raising, and training plans. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work to ensure that the report gives equal attention to the needs of both men and women, as well as girls and boys. Writing should use gender-sensitive language.<br> Qualifications/special skills<br>A masters degree or equivalent in AI, ICT, technology, engineering, computer science, public administration, ethics, or a related field is required. A Ph.D. degree is desired. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of experience including 5 years in the domain of digital technologies is required. Previous experience in the development of national policies and plans is required. Proven experience in public administration, governance or ethical frameworks is required. Previous experience in developing AI ethics frameworks is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, Fluency in written and spoken Arabic is required; Knowledge of the English or French is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>