وظائف اخصائي العمليات في الأردن
٢١٤١ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Terms of Reference (TOR) Regional Global Platforms (GP) Consultant / Youth Specialist Project Title Regional GP Journey Practical Implementation Support Location Hybrid / Remote with regional travel as required (MENA Region) Duration Approximately 6 months (July-December 2026) Reporting To Humanitarian and Resilience Programs Team, ActionAid Arab Region (AAAR) Background ActionAid Arab Region (AAAR), through its network of Global Platforms (GPs) youth-led civic spaces operating across Jordan, Lebanon, Syria, Palestine, and Tunisia and advancing feminist leadership, democratic participation, climate justice, economic empowerment, and the protection of civic space is launching the first cycle of the Regional GP Journey in 2026, an initiative designed to strengthen a coordinated regional ecosystem of youth-led civic spaces across the Arab region through democratic participation, feminist leadership, co-design, regional solidarity, and adaptive learning. GPs are not standalone country projects. They form an interconnected regional ecosystem grounded in the ActionAid Human Rights-Based Approach (HRBA), feminist principles, and a commitment to youth leadership that is substantive not symbolic. The Regional GP Journey will bring together existing and emerging Global Platforms from Lebanon, Jordan, Syria, Tunisia, Morocco, and Palestine through a phased process that includes: • GP elections and representative selection • Establishment of new GPs • Regional co-design workshops • Joint regional youth-led initiatives • Mentoring and learning exchanges • Closing reflection and forward-planning workshops To support this process, AAAR seeks to recruit an experienced Arabic-speaking Regional GP Consultant / Youth Specialist to facilitate the design, implementation, accompaniment, and documentation of the full GP regional journey. Purpose of the Consultancy AAAR is seeking an experienced, Arabic-speaking Youth Specialist/Consultant to design, facilitate, and accompany the first cycle of the Regional GP Journey from May to September 2026. This is a co-design and facilitation role not a training or delivery role. The consultant will work alongside AAAR's program team and elected GP representatives to bring the Regional GP Journey to life. They will translate strategic intent into facilitated experiences that are grounded, participatory, politically aware, and genuinely owned by young people. The consultant is expected to bring a feminist lens, a deep understanding of the MENA civic and political landscape, and the ability to hold space for complexity, diversity, and emergent process across five country contexts. Scope of Work The consultant will be responsible for the following key tasks: 1. Co-Design of the Regional GP Journey • Support AAAR in translating the GP regional vision into a practical implementation framework • Facilitate planning and co-design sessions with AAAR teams and youth representatives • Develop detailed methodologies, agendas, and facilitation plans for all phases of the journey • Conduct pre-consultation sessions with selected youth representatives to gather expectations and priorities 2. Support to GP Elections and New GP Development • Provide technical input into participatory election frameworks and youth engagement approaches • Advise on inclusive and feminist participation methodologies • Support the establishment and onboarding of new GPs, particularly in Jordan and Tunisia • Ensure safeguarding and Do No Harm considerations are integrated throughout 3. Facilitation of Regional Workshops • Design and facilitate the regional launch workshop for elected representatives • Facilitate participatory discussions, thematic dialogues, initiative co-design processes, and collective reflection sessions • Support youth-led facilitation and co-ownership of workshop processes • Facilitate the final regional closing workshop and forward-planning sessions 4. Mentoring and Accompaniment • Provide ongoing mentorship and accompaniment to elected youth representatives and GP partners • Establish and coordinate mentoring structures and regular check-ins • Support adaptive management processes and troubleshooting during implementation • Provide technical guidance on youth-led advocacy, civic engagement, and regional collaboration 5. Facilitation of Learning & Coordination Processes • Facilitate online regional learning and coordination meetings • Document lessons learned, emerging challenges, and good practices • Support collective decision-making and peer learning processes 6. Documentation and Reporting • Produce workshop reports, facilitation summaries, and learning documentation • Contribute to outcome harvesting and documentation processes • Develop concise recommendations and reflections to inform future GP cycles • Ensure all youth-facing materials are accessible and available in Arabic Expected Deliverables The consultant is expected to deliver the following: Deliverable 1: Inception and GP Journey Design Includes: • Inception meeting and workplan • GP Journey design and facilitation framework • Mentoring and accompaniment plan Deliverable 2: Launch and Stakeholder Engagement Includes: • Pre-consultations with elected representatives • Launch workshop design and materials • Facilitation of the regional launch workshop Deliverable 3: Facilitation and Progress Support Includes: • Learning and coordination meetings • Monthly progress updates Deliverable 4: Closure and Final Reporting Includes: • Closing workshop package • Final report with achievements, lessons learned, and recommendations for future GP cycles and regional collaboration. Duration and Level of Effort The consultancy is expected to span approximately 6 months during the 2026 implementation cycle, with an estimated level of effort to be agreed upon based on the final workplan and implementation timeline. The consultant is expected to be available for: • Regular online coordination meetings • Workshop facilitation • Mentoring and accompaniment sessions • Regional travel where required Required Qualifications and Experience The consultant should demonstrate: Essential • Native fluency in Arabic and strong English communication skills • At least 7 years of experience working on youth engagement, civic participation, social movements, or regional </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Essential</strong></p><ul><li>Native fluency in Arabic and strong English communication skills</li><li>At least 7 years of experience working on youth engagement, civic participation, social movements, or regional programming in the MENA region</li><li>Strong facilitation and participatory co-design experience</li><li>Experience working with youth-led and feminist movements</li><li>Strong understanding of Human Rights-Based Approaches (HRBA), safeguarding, and Do No Harm principles</li><li>Experience facilitating regional and cross-cultural processes</li><li>Strong political and contextual understanding of the Arab region</li><li>Ability to work adaptively in complex and changing environments</li></ul><p><strong>Desirable</strong></p><ul><li>Previous experience working with ActionAid or Global Platforms</li><li>Experience supporting regional youth networks or coalitions</li><li>Experience in mentorship and leadership development processes</li><li>Knowledge of outcome harvesting and participatory MEL approaches</li></ul><p></p></section>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow</p><p></p>
<p><h4>Essential Responsibilities:</h4>
<p>The designee is responsible for guiding and assisting the host nation in the overall safe and orderly flow of air traffic within their designated airspace. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The designee will be familiar with radar or control tower operations and apply the required separation of aircraft. The individual is responsible for vehicles and personnel operating on the airfield when operating in a control tower environment.</p>
<p>Along with controlling aircraft, the designee must be able to process flight plans and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of RADAR/Manual approach control operations when operating in a control tower. The designee will have a full working knowledge of RADAR/Manual approach control operations and flight planning and a fundamental knowledge of control tower operations when operating from a radar facility.</p>
<h4>Minimum Position Knowledge, Skills, and Abilities Required:</h4>
<ul>
<li>Graduate of an approved DoD or FAA ATC course.</li>
<li>Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility.</li>
<li>Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations.</li>
<li>Tower controllers shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li>
<li>Radar controllers shall hold one of the following radar certifications: Air Traffic Control Specialist (ATCS) certificate, FAA or AOV Credential with Radar rating, FAA or DoD training records, or equivalent.</li>
<li>Ability to obtain and maintain FAA Class II Medical Certificate.</li>
<li>Ability to obtain and maintain a US CENTCOM Medical Exam.</li>
<li>Must be able to obtain and maintain a Secret Security Clearance.</li>
</ul>
<p><strong>Estimated Compensation:</strong> $110,000/year</p></p><p></p>
<p><h4>Essential responsibilities:</h4>
<p>The designee is responsible for guiding and assisting the host nation in the overall safe and orderly flow of air traffic within their designated airspace. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The designee will be familiar with radar or control tower operations and apply the required separation of aircraft. The individual is responsible for vehicles and personnel operating on the airfield when operating in a control tower environment.</p>
<p>Along with controlling aircraft, the designee must be able to process flight plans and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of radar/manual approach control operations when operating in a control tower. The designee will have a full working knowledge of radar/manual approach control operations and flight planning and a fundamental knowledge of control tower operations when operating from a radar facility.</p>
<h4>Minimum position knowledge, skills, and abilities required:</h4>
<ul>
<li>Graduate of an approved DoD or FAA ATC course.</li>
<li>Eight (8) years of experience; one (1) year of experience must be from performing in a like type facility.</li>
<li>Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations.</li>
<li>Tower controllers shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li>
<li>Radar controllers shall hold one of the following radar certifications: Air Traffic Control Specialist (ATCS) certificate, FAA or AOV Credential with Radar rating, FAA or DoD training records, or equivalent.</li>
<li>Ability to obtain and maintain FAA Class II Medical Certificate.</li>
<li>Ability to obtain and maintain a US CENTCOM Medical Exam.</li>
<li>Must be able to obtain and maintain a Secret Security Clearance.</li>
</ul></p><p></p>
<p> </p>
<p><strong>JOB DESCRIPTION</strong></p>
<p><strong>Technical Senior Specialist</strong></p>
<p > </p>
<p><strong>Job Title: </strong>Technical Senior Specialist</p>
<p><strong>Program</strong>: Jordan Water Governance Activity (WGA)</p>
<p><strong>Location</strong>: Management Contract Performance Management Unit (MCPMU)</p>
<p > Water Authority of Jordan (WAJ) - Amman, Jordan.</p>
<p> </p>
<p> </p>
<p><strong>BACKGROUND </strong></p>
<p> </p>
<p>The Water Governance Activity (WGA) program is a multi-year project funded by USG, which aims to support the GOJ in achieving measurable improvements and greater sustainability of the water sector by providing technical assistance to strengthen strategic planning, financial sustainability, policy development, data-driven decision-making, and capacity-building efforts to enhance utility performance. In addition, to increase accountable, sustainable water sector management and governance by supporting and strengthening the National Conveyor Project's Project Management Unit, strategic planning, financial management, policy development and implementation, and capacity-building efforts. </p>
<p>The Water Authority of Jordan (WAJ) has entered into a Management Contract (MC) for the Yarmouk Water Company (YWC) to improve the efficiency, performance, and sustainability of water and wastewater services in the Yarmouk service area. The Management Contract Performance Management Unit (MCPMU) is established to act as WAJ’s institutional mechanism to safeguard public interests, ensure accountability of the Management Contractor, and support successful implementation of the Management Contract throughout its duration.</p>
<p> </p>
<p><strong>JOB SUMMARY</strong></p>
<p> </p>
<p>The Technical Senior Specialist is responsible for monitoring operational, technical, and service delivery performance of the Management Contractor, ensuring achievement of deliverables and KPIs related to water and wastewater operations, and service quality, as well as the management of assets.</p>
<p><strong>DUTIES AND RESPONSIBILITIES:</strong></p>
<p>The incumbent’s main responsibilities include, but are not limited to:</p>
<ul>
<li>Monitor and assess the Management Contractor’s performance against agreed KPIs and service standards.</li>
<li>Provide expert technical oversight on water utility operations, including water supply and distribution systems, Non-Revenue Water (NRW) reduction, energy efficiency, asset management, maintenance planning, and operational performance improvement.</li>
<li>Review and evaluate technical deliverables, operational reports, and performance dashboards.</li>
<li>Identify performance gaps, risks, and non-compliance issues and propose corrective actions.</li>
<li>Participate in regular technical and operational review meetings with the Management Contractor.</li>
<li>Participate in procurement committees and technical evaluations as required.</li>
<li>Coordinate Capital Investment Plan (CIP) matters between the Management Contractor, WAJ, and financing partners, ensuring alignment with contract priorities and sector strategies.</li>
<li>Review, discuss, and support approval of the Rehabilitation and Repair Fund (RRF) Annual Plan, including prioritization of enabling funds and assessment of commercial and institutional readiness.</li>
<li>Oversee and evaluate the implementation of asset management practices and ensure that robust asset management plans, procedures, and systems are in place and effectively applied.</li>
<li>Coordinate with the management Contractor to streamline reporting and approval workflows, and provide performance analytics.</li>
<li>Provide technical advice to WAJ management on strategic and operational matters related to water utility performance, infrastructure management, and service delivery improvement.</li>
<li>Prepare technical assessments, briefing notes, presentations, and recommendations for WAJ management and key stakeholders as required.</li>
<li>Perform other tasks as assigned by the direct supervisor.</li>
</ul>
<p><strong>KNOWLEDGE, SKILLS, AND ABILITIES</strong></p>
<ul>
<li>Strong understanding of the public sector regulatory and institutional framework governing water and wastewater services.</li>
<li>Strong analytical and reporting skills, with the ability to assess technical data, KPIs, and operational performance trends.</li>
<li>Full professional proficiency in Arabic and English (spoken and written).</li>
<li>Proficiency in Microsoft Office applications (Word, Excel, and PowerPoint).</li>
<li>Strong coordination and communication skills, with the ability to engage effectively with the Management Contractor, WAJ departments, YWC staff, and external stakeholders. </li>
</ul>
<p><strong>EDUCATION AND/OR EXPERIENCE</strong></p>
<ul>
<li>Bachelor’s degree in civil engineering or a closely related engineering discipline relevant to water and wastewater utilities.</li>
<li>Minimum of 8 years of relevant experience in utility operations, NRW programs, energy management, or infrastructure planning, along with demonstrated experience leading technical reviews and stakeholder coordination within the water sector.</li>
<li>Demonstrated experience with hydraulic systems and operational assets of utilities, including networks, pumping stations, treatment facilities, and related infrastructure.</li>
<li>Proven experience in utilities management, performance assessment, or technical supervision roles.</li>
<li>Prior experience working with donor-funded programs or international financing institutions is preferred, including familiarity with reporting and compliance requirements.</li>
</ul>
<p > </p>
<p>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.</p>
<p>Chemonics is committed to the goal of equal employment opportunity. Chemonics recruits, hires, trains, and promotes people in all job titles without regard to race, color, religion, age, national origin, disability, sex, sexual orientation, gender or gender identity, or any other category specified by labor laws. All employment decisions will be consistent with the principle of equal employment opportunity. All personnel actions such as compensation, benefits, transfers, layoffs, return from layoff, company sponsored training, education, tuition assistance, social and recreational programs will be administered without regard to race, color, religion, age, national origin, disability, sex, sexual orientation, gender or gender identity, or any other category specified by local labor laws.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Taj HR Taj HR Consultancy is a recruitment and HR solutions company that helps organizations build and manage high-performing teams.<br> Our services include recruitment and executive search, as well as HR outsourcing solutions that enable businesses to streamline their HR operations and focus on their core objectives.<br> We are looking for a motivated Sales Development Specialist to support the growth of our recruitment and HR outsourcing services by identifying new business opportunities and building strong client relationships.<br> Job Summary We are looking for a proactive and ambitious Sales Development Specialist with 1–2 years of B2B sales experience to identify new business opportunities, engage potential clients, and contribute to the growth of our recruitment and HR services portfolio.<br> This is a fully remote position offering a fixed monthly salary plus an attractive sales commission structure based on performance.<br> Key Responsibilities Generate new business opportunities for Recruitment and HR Outsourcing services.<br> Identify and engage potential clients across different industries.<br> Conduct outreach through LinkedIn, email, phone calls, and networking activities.<br> Schedule meetings with decision-makers and present Taj HR's service offerings.<br> Understand client hiring and HR operational needs and recommend suitable solutions.<br> Prepare proposals and coordinate with internal teams to ensure successful service delivery.<br> Build and maintain long-term client relationships.<br> Achieve monthly sales targets and contribute to company growth.<br> Requirements 1–2 years of experience in B2B sales, business development, or account management.<br> Strong communication, presentation, and negotiation skills.<br> Experience in lead generation and outbound sales.<br> Ability to work independently in a remote environment.<br> Good command of English and Arabic.<br> Proficiency in LinkedIn, Microsoft Office, and CRM systems.<br> Results-driven mindset with a strong focus on achieving targets.<br> Compensation & Benefits Fixed monthly salary.<br> Attractive commission scheme based on sales performance.<br> Fully remote work arrangement.<br> Career growth opportunities within a growing HR consultancy.<br> Supportive and collaborative work environment.<br> Join Taj HR Consultancy and help organizations connect with exceptional talent while building a rewarding career in B2B sales.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The post is an integral part of the complementary personnel section structure being the only support staff position. The incumbent of the post assists the HR Specialist in the administration of the complementary personnel profile and assist with the recruitment. The post is needed and must be regularized and as such we plan to establish a fixed term post. The incumbent reports to Head Area Complementary Personnel Services Section, HQ (Amman) and will be responsible for providing HR Services. Responsibilities Supports in data management, review, research and archiving of Complementary personnel files including Consultants, interns, volunteers and Gratis personnel. Supports in data management for the Junior Professional Officer (JPO) Programme; provides substantive data cleansing on a wide range of JPO files including creating and accurately completing data entry into the relevant Human Resource Management (HRM). Reviews data and transactions related to HR services on the Human Resources Information system (including HR Dashboards) including supporting system improvements and implementations; checks discrepancies and coordinates with other staff members as necessary for resolution; responsible for monitoring and reporting on HR statistics, monitors data entry and provides initial approval thereof. Develops, maintains, and updates the relevant databases or spreadsheets and contributes to its design, as and when required; prepares, consolidates and updates relevant statistical reports as requested; monitors various records, forms and tables for accuracy and brings to the attention of the supervisor any issues that may have negative impact. Assists in the day-to-day operations of recruitment services and activities, whether preparing Job Openings, screening of applicants, inviting for tests and interviews or participating in interviews as HR ex-officio; coordinates and follows up on all administrative arrangements including archiving, support in the applicable e-recruitment system and preparing statistical reports, among others. Researches, extracts relevant facts, background information and practices; analyses and presents information with recommendations which can influence the quality of development and performance of other HR actions; prepares summaries in respect of various types of personnel cases; and support ad hoc HR projects. Responds, and drafts responses, to a wide range of correspondences, queries and other communications as assigned by the supervisor, uses standard word processing packages to produce a wide variety of documents and reports. Coordinates with other Units within the Department or with other Departments, in relation to HR functions; prepares regular and ad-hoc reports, including basic translation from Arabic to English and vice versa, as and when required. Performs other duties as may be assigned by the supervisor. Competencies Core Competencies of Communication, Working with People and Drive for Results apply by default. - Applying Technical Expertise. - Learning and Researching. - Analyzing. - Planning and Organizing.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A university degree in human resources management, psychology, public or business administration or in a related behavioural science field.</p><p>At least two years of relevant experience in the application of the knowledge acquired in human resources management in governmental, international or medium/large commercial organization, including where applicable, relevant experience in recruitment is required</p><p>Experience and knowledge of standard computer applications, HR systems, Dashboards and MS Excel is required</p><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><p>Are you a registered Palestine refugee? If yes, please provide your Ration Card Number. It is highly recommended to respond to this question in order to assist us in further assessing your application. Please explain below? Is required.</p><p>Are you currently residing in Duty station. Please specify your current location. It is required. Please explain how you meet this criterion using examples.</p><p>Do you have close relative(s) in UNRWA (mother, father, daughter, son, sister brother)? If yes, please provide full name(s) and relationship. It is highly recommended to respond to this question in order to assist us in further assessing your application. Please explain below. Is required</p><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As Principal Performance Marketing Specialist, you will be responsible for building and optimizing high-performance demand generation programs that convert paid and organic activity into qualified pipeline and revenue for Unifonic. You act as a subject-matter expert within the growth team, helping define channel strategy, improving performance across acquisition and conversion, and ensuring campaigns are data-driven, efficient, and scalable. You partner closely with Marketing Operations, Product Marketing, and Sales to turn demand into qualified pipeline and revenue. Help us shape the future of communication by:</p><p>Designing and optimizing full-funnel campaigns across paid search, paid social, display, and retargeting channels.</p><p>Focusing on pipeline efficiency (CPL, CPA, cost per opportunity) rather than vanity metrics like clicks or impressions.</p><p>Supporting account-based and intent-driven campaigns targeting key enterprise segments in MENA.</p><p>Continuously testing and optimizing bidding strategies, audiences, and creatives to improve ROI.</p><p>Supporting organic search strategy, including SEO and generative engine optimization (GEO).</p><p>Improving landing page performance and conversion rates in collaboration with Web and Product teams.</p><p>Contributing to technical and content SEO initiatives that improve organic pipeline over time.</p><p>Optimizing inbound lead flows and nurture journeys using marketing automation platforms.</p><p>Supporting lead scoring, routing, and lifecycle definitions in partnership with Marketing Operations and Sales.</p><p>Ensuring accurate tracking and attribution across all funnel stages from first touch to opportunity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>What you'll bring:</b></p><ul><li>6+ years of B2B performance or growth marketing experience in SaaS, platform, or enterprise tech environments.</li><li>Strong hands-on experience managing paid media campaigns across Google Ads, LinkedIn, Meta, and programmatic platforms.</li><li>Deep understanding of marketing automation, attribution, and funnel analytics.</li><li>Proven ability to optimize campaigns based on data and performance insights.</li><li>Experience working with SEO, CRO, and web analytics tools.</li><li>Strong collaboration skills working with Sales, Marketing Ops, and Product Marketing teams.</li><li>Experience in MENA markets is preferred; Arabic and English are a plus.</li></ul><p>Craft and Toolkit:</p><ul><li>Performance Marketing (Paid Search, Paid Social, Display)</li><li>Demand Generation & Pipeline Growth</li><li>Marketing Automation & Lead Nurturing</li><li>SEO, GEO & Organic Growth</li><li>Conversion Rate Optimization (CRO)</li><li>Marketing Analytics & Attribution</li><li>Campaign Performance Optimization</li><li>Account-Based Marketing (ABM)</li><li>CRM & Marketing Technology Platforms</li><li>Budget Management & ROI Analysis</li><li>A/B Testing & Experimentation</li><li>Data Analysis & Reporting</li><li>Funnel Management (MQL, SQL, Pipeline)</li><li>Web Analytics (GA4, Tag Manager, etc.)</li></ul><p>Character Traits:</p><ul><li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong> </strong> <strong>Location:</strong> Amman, Jordan</p>
<p> <strong>Job Type:</strong> Full-time</p>
<p> <strong> </strong> </p>
<p> <strong>Description:</strong> </p>
<p> <strong> </strong> </p>
<p>We are looking for a talented <strong>Specialist, IT PMO </strong>to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p>
<p> </p>
<p>If you want to be part of a team that cares about impact, this is the place for you.</p>
<p> </p>
<p> <strong>Key Responsibilities:</strong> </p>
<p> <strong> </strong> </p>
<p>1. Portfolio & Governance Support</p>
<p> </p>
<ul>
<li>Support the PMO Manager in portfolio planning, prioritization, and alignment with organizational strategy.</li>
<li>Ensure adherence to PMO governance frameworks, policies, and standards.</li>
<li>Monitor compliance with project management methodologies (Agile, Waterfall, Hybrid).</li>
<li>Maintain and continuously enhance PMO processes, templates, and tools.</li>
</ul>
<p> </p>
<p>2. Project Oversight & Delivery Assurance</p>
<p> </p>
<ul>
<li>Track project performance using KPIs such as scope, schedule, cost, risk, and quality.</li>
<li>Conduct periodic project health checks and governance audits.</li>
<li>Identify risks and issues proactively and escalate with mitigation recommendations.</li>
</ul>
<p> </p>
<p>3. Reporting & Executive Insights</p>
<p> </p>
<ul>
<li>Develop and maintain portfolio dashboards and executive-level reports.</li>
<li>Consolidate project updates into clear, actionable insights for leadership.</li>
<li>Prepare reports and presentations for steering committees and executive meetings.</li>
</ul>
<p> </p>
<p>4. Resource & Capacity Management</p>
<p> </p>
<ul>
<li>Support resource planning and allocation across projects and programs.</li>
<li>Monitor resource utilization and highlight over- or under-allocation risks.</li>
<li>Collaborate with functional managers to ensure optimal workforce capacity.</li>
</ul>
<p> </p>
<p>5. Financial Tracking & Benefits Realization</p>
<p> </p>
<ul>
<li>Monitor project budgets, forecasts, and actual expenditures.</li>
<li>Ensure financial governance, accuracy, and cost control discipline.</li>
<li>Track and report benefits realization against approved business cases.</li>
</ul>
<p> </p>
<p>6. Risk, Issue & Dependency Management</p>
<p> </p>
<ul>
<li>Maintain centralized portfolio-level risk and issue registers.</li>
<li>Identify and manage inter-project dependencies.</li>
<li>Ensure timely escalation and resolution of critical risks and issues.</li>
</ul>
<p> </p>
<p>7. Tools, Systems & Data Management</p>
<p> </p>
<ul>
<li>Administer and optimize PMO tools (e.g., MS Project Online, Power BI).</li>
<li>Ensure data accuracy, consistency, and integrity across systems.</li>
<li>Promote adoption of PMO tools and best practices through training and support.</li>
</ul>
<p> </p>
<p>8. Continuous Improvement & PMO Maturity</p>
<p> </p>
<ul>
<li>Identify opportunities to improve PMO efficiency and maturity.</li>
<li>Benchmark against industry best practices and implement enhancements.</li>
<li>Support audits, assessments, and maturity evaluations.</li>
</ul>
<p> </p>
<p>9. Mentoring & Capability Building</p>
<p> </p>
<ul>
<li>Mentor and guide junior Project Managers and PMO team members.</li>
<li>Support training initiatives and knowledge-sharing programs.</li>
<li>Contribute to fostering a high-performance and collaborative PMO culture.</li>
</ul>
<p> </p>
<p> <strong>Qualifications:</strong> </p>
<p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p>
<ul>
<li>Bachelor s degree in Business Administration, Project Management, IT, or a related field.</li>
<li>Minimum 5 8 years of experience in PMO, project/program management, or portfolio management.</li>
<li>Professional certifications such as PMP, PRINCE2, PMI-PgMP, or equivalent is highly desirable.</li>
<li>Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid).</li>
<li>Experience with PMO tools such as MS Project Online, Power BI, or similar platforms.</li>
</ul>
<p> </p>
<p> <strong>Skills:</strong> </p>
<ul>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent reporting and data visualization capabilities.</li>
<li>Effective stakeholder management and communication skills.</li>
<li>High attention to detail and organizational skills.</li>
<li>Ability to work in a fast-paced, multi-project environment.</li>
<li>Mentoring capabilities.</li></ul></div></section>
<p><h4>Job purpose</h4>
<p>Oversee and manage the day-to-day operations of the manufacturing facility. Coordinate and optimize production processes, ensuring efficiency, and meeting production targets while maintaining high-quality standards. Responsible for driving operational excellence, managing resources, and fostering a culture of continuous improvement.</p>
<h4>Key accountability areas</h4>
<p><strong>Production planning and scheduling:</strong><br>
Develop and implement production plans to meet customer demand.<br>
Create and manage production schedules, optimizing resource utilization.</p>
<p><strong>Resource management:</strong><br>
Allocate and manage human and equipment resources effectively.<br>
Ensure that staffing levels are aligned with production requirements.</p>
<p><strong>Quality control and assurance:</strong><br>
Implement and oversee quality control processes to ensure product quality.<br>
Collaborate with the quality management team to maintain high-quality standards.</p>
<p><strong>Process optimization:</strong><br>
Identify opportunities for process improvement and implement efficiency measures.<br>
Implement lean manufacturing principles and continuous improvement initiatives.</p>
<p><strong>Cost control and budget management:</strong><br>
Monitor and control manufacturing costs to meet budgetary constraints.<br>
Implement cost-saving measures without compromising quality or safety.</p>
<p><strong>Health and safety compliance:</strong><br>
Ensure compliance with health and safety regulations and standards.<br>
Implement and enforce safety protocols to create a secure working environment.</p>
<p><strong>Supply chain coordination:</strong><br>
Collaborate with supply chain teams to ensure timely availability of raw materials.<br>
Manage relationships with suppliers to optimize the supply chain.</p>
<p><strong>Team leadership and development:</strong><br>
Lead and manage manufacturing teams, providing guidance and support.<br>
Develop a culture of accountability, teamwork, and continuous learning.</p>
<p><strong>Production efficiency metrics:</strong><br>
Establish and monitor key performance indicators (KPIs) to measure production efficiency.<br>
Analyze data to identify areas for improvement and track progress.</p>
<p><strong>Cross-functional collaboration:</strong><br>
Collaborate with other departments such as engineering, maintenance, and quality assurance.<br>
Participate in cross-functional teams to address operational challenges.</p>
<h4>Role accountability</h4>
<p><strong>HR proficiency:</strong><br>
Ability to recruit, recognize, and cultivate high performers and expose them in order to create a robust second line of management.<br>
Ability to recognize low performers and guide them to improve or release them.<br>
Ability to treat subordinates equally without any discrimination.<br>
Assessment criteria of subordinates is performance that leads to planned results.<br>
Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</p>
<p><strong>Responsibility:</strong><br>
Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.<br>
Able to anticipate problems and make the necessary proactive steps to prevent them.<br>
Ability to take necessary and proper timely decisions.</p>
<p><strong>Delivery:</strong><br>
Deliver the required results in a timely manner with required quality and cost.</p>
<p><strong>Making a tangible difference:</strong><br>
Must make a tangible difference to his area of operation and exceed business expectations.</p>
<p><strong>Business planning and performance:</strong><br>
Able to transform the corporate goals into business plans.<br>
Able to plan, follow-up, and execute those plans, whether they are annual or development plans.<br>
Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.<br>
Provide periodic work progress reports.<br>
Responsible for monitoring and controlling budgets and expenses to achieve optimum cost efficiency.</p>
<p><strong>Organizational development:</strong><br>
Develop the organizational structure according to the current requirements taking into consideration future and development plans.<br>
Ensure availability of job descriptions for all job roles and deployment.</p>
<p><strong>Business process improvements:</strong><br>
Develop, coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.<br>
Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.<br>
Promote the automated systems and use them fully, to spread its culture.</p>
<p><strong>Quality:</strong><br>
Quality is considered as alfanar’s prime competitive advantage; as such, managers are expected to act accordingly.</p>
<p><strong>Adaptation:</strong><br>
Adapt to new and alternative techniques, technologies, management structures, and business models.</p>
<p><strong>Health, safety and environment:</strong><br>
Ensure a safe, secure, and legal work environment as per the standard regulations.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in electrical engineering</p>
<h4>Work experience</h4>
<p>6 to 10 years</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Operations management</li>
<li>Operations planning</li>
<li>Operations research</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>Location:</strong> Amman, Jordan</p><br>
<p><strong>Job Type:</strong> Full-time</p><br>
<p><strong>Hashtag:</strong> #LI-AA2</p><br> <p><strong>About Us:</strong></p><br>
<p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.</p><br> <p>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </p><br> <p><strong>Description:</strong></p><br> <p>We are looking for a talented <strong>Sr. Specialist, Compliance </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><br> <p>If you want to be part of a team that cares about impact, this is the place for you.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <p>Awareness Activities — Training & Communication</p><br> <ul>
<li>Deliver and coordinate training sessions on the Code of Conduct, Anti-Bribery and Anti-Corruption (ABAC) policy, and other Group compliance policies and guidelines for employees, third parties, and other relevant stakeholders across the region.</li>
<li>Develop and maintain training materials and awareness content (presentations, e-learning modules, communications) tailored to regional needs and local regulatory context.</li>
<li>Track training completion rates, maintain accurate records, and follow up with functions/territories on outstanding training requirements.</li>
<li>Support the roll-out of new or updated policies, ensuring employees understand practical implications for their day-to-day work.</li>
</ul> <p>Act as a point of contact for compliance queries raised by employees and the sales/commercial teams within the region.</p><br>
<p>- Assurance Activities</p><br>
<p>- Auditing & Monitoring</p><br>
<ul>
<li>Conduct periodic audits and monitoring reviews of sales expenses, promotional activities, and other commercial/field-force activities to verify compliance with Group policies (e.g. HCP interactions, meals, gifts, sponsorships, and event-related spend).</li>
<li>Identify, document, and report control gaps, policy breaches, or red flags arising from monitoring activities, and track remediation to closure.</li>
<li>Support the design and continuous improvement of monitoring plans, checklists, and risk indicators for sales and marketing activities.</li>
<li>Prepare periodic assurance reports and dashboards for the Regional Compliance Officer and relevant stakeholders, summarizing monitoring outcomes, trends, and areas of concern.</li>
<li>Assist in ad hoc reviews or preliminary assessments arising from Speak Up reports, internal audit findings, or management requests.</li>
</ul> <p>Third-Party Risk Management</p><br> <ul>
<li>Conduct risk-based due diligence on third parties (e.g. distributors, agents, consultants, HCPs/HCOs, vendors) engaged by the region, in line with the Group's Third-Party Risk Management (TPRM) procedure.</li>
<li>Assess due diligence findings, identify red flags (e.g. sanctions, adverse media, conflicts of interest, beneficial ownership concerns), and escalate high-risk cases for further review or senior approval.</li>
<li>Maintain accurate and up-to-date third-party risk records, ensuring renewals and periodic re-screening are completed within required timelines.</li>
<li>Support contracting teams and business stakeholders in understanding due diligence outcomes and any conditions or mitigations required prior to onboarding or renewal.</li>
<li>Monitor ongoing third-party compliance obligations (e.g. certifications, compliance attestations) as applicable.</li>
</ul> <p>Additional Responsibilities</p><br> <ul>
<li>Work closely with the regional Compliance team and Heads of Territory/Compliance Officers to ensure consistent implementation of the Compliance Program across markets.</li>
<li>Keep abreast of relevant regulatory developments (anti-bribery, healthcare compliance and industry codes) affecting the region, and flag implications to the Regional Compliance Officer.</li>
<li>Support the Regional Compliance Officer in preparing materials for internal governance forums, Compliance Committee updates, and Group reporting requirements.</li>
<li>Maintain accurate documentation, trackers, and audit trails to support inspection and audit readiness at all times.</li>
</ul> <p><strong>Behavioral Competencies:</strong></p><br> <ul>
<li>Accountability and Reliability</li>
<li>Commitment to Continuous Development</li>
<li>Collaboration and Teamwork</li>
<li>Integrity and Ability to Instill Trust</li>
</ul> <p><strong>Technical and Professional Competencies:</strong></p><br> <ul>
<li>Strong analytical and problem-solving skills</li>
<li>Documentation management and compliance tracking</li>
<li>Ability to process and analyze data files</li>
<li>Attention to detail and strong organizational skills</li>
</ul> <p><strong>Qualifications:</strong></p><br>
<p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><br> <p>1. Bachelor's degree in Law, Business Administration, Pharmacy, Life Sciences, or a related field; a professional compliance certification (e.g. ICA, CCEP) is an advantage.</p><br>
<p>2. 3–5 years of relevant experience in compliance, audit, risk management, or a related control function, ideally within a multinational or pharmaceutical/life sciences environment.</p><br>
<p>3. Working knowledge of anti-bribery and corruption frameworks (e.g. FCPA, UK Bribery Act), and third-party due diligence practices.</p><br>
<p>4. Experience conducting audits, monitoring reviews, or investigations, with the ability to identify risk and document findings clearly.</p><br>
<p>5. Fluency in English and Arabic (written and spoken); additional regional languages are an advantage.</p><br> <p><strong>Preferred Qualifications:</strong></p><br>
<ul>
<li>Experience with compliance-related systems and processes is an advantage.</li>
<li>Regional experience (GCC and Levant) is a plus.</li>
</ul> <p><strong>Learn more about Hikma in Jordan </strong><strong>hikma-jordan-factsheet-aug-2025-en.pdf</strong></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p><span>The Marketing team is a collaborative group of professionals dedicated to driving business growth, strengthening brand presence, and enhancing customer engagement. Through strategic planning, integrated campaign execution, and data-driven decision-making, the team delivers impactful initiatives that support revenue objectives, generate market demand, and contribute to the company's overall success. By combining creativity, innovation, and analytical thinking, the team continuously adapts to evolving market trends, optimizes performance, and creates meaningful business outcomes that advance organizational goals.</span></p><br><p><span>As a Principal Pricing Specialist at Unifonic, you will lead the company's pricing strategy across its portfolio of AI-powered customer engagement solutions. This is a highly analytical and commercially driven role responsible for developing pricing strategies that maximize revenue growth, improve profitability, and strengthen our competitive position across global markets. You will partner closely with Product, Sales, Finance, Product Marketing, Customer Success, and Executive Leadership to ensure our pricing and commercial models support business objectives while delivering value to customers. You will also own the commercial deal desk, ensuring complex enterprise opportunities are structured efficiently with the right balance of competitiveness, profitability, and long-term customer value.</span></p><br><p><strong>Help us shape the future of communication by:</strong></p><br><ul><li><p><span>Define and continuously optimize pricing strategies across Unifonic's product portfolio. </span></p><br></li></ul><ul><li><p><span>Develop pricing models for new products, AI capabilities, feature launches, and packaging updates. </span></p><br></li></ul><ul><li><p><span>Evaluate pricing performance and recommend improvements based on customer behavior, market trends, and business goals. </span></p><br></li></ul><ul><li><p><span>Drive pricing governance and establish pricing best practices across the organization. </span></p><br></li></ul><ul><li><p><span>Own the commercial deal desk for strategic enterprise opportunities. </span></p><br></li></ul><ul><li><p><span>Partner with Sales and Leadership to structure competitive, profitable, and scalable commercial proposals. </span></p><br></li></ul><ul><li><p><span>Review pricing exceptions, discount approvals, and commercial terms while ensuring pricing governance. </span></p><br></li></ul><ul><li><p><span>Balance customer acquisition objectives with long-term profitability. </span></p><br></li></ul><ul><li><p><span>Identify pricing opportunities that accelerate revenue growth and improve margins. </span></p><br></li></ul><ul><li><p><span>Analyze customer usage patterns and buying behavior to recommend pricing optimization initiatives. </span></p><br></li></ul><ul><li><p><span>Drive monetization strategies for new products, premium features, AI capabilities, and value-added services. </span></p><br></li></ul><ul><li><p><span>Support annual pricing reviews and commercial planning. </span></p><br></li></ul><ul><li><p><span>Conduct ongoing competitive pricing analysis across CPaaS, SaaS, Customer Engagement, and AI markets. </span></p><br></li></ul><ul><li><p><span>Benchmark Unifonic's commercial offerings against competitors and identify differentiation opportunities. </span></p><br></li></ul><ul><li><p><span>Monitor market trends, customer expectations, and pricing innovations. </span></p><br></li></ul><ul><li><p><span>Work closely with Product teams to align pricing with product strategy and roadmap. </span></p><br></li></ul><ul><li><p><span>Partner with Product Marketing to ensure pricing and packaging are clearly communicated to customers and internal teams. </span></p><br></li></ul><ul><li><p><span>Collaborate with Finance on revenue forecasting, profitability analysis, and pricing governance. </span></p><br></li></ul><ul><li><p><span>Support Sales and Customer Success teams with pricing guidance and commercial recommendations. </span></p><br></li></ul><ul><li><p><span>Build dashboards and reports to monitor pricing effectiveness, discount trends, deal profitability, and commercial performance. </span></p><br></li></ul><ul><li><p><span>Analyze pricing elasticity, customer segmentation, and win/loss data to inform strategic decisions. </span></p><br></li></ul><br><p><strong>What you'll bring:</strong></p><br><ul><li><p><span>5+ Years of relevant experience in Pricing, Commercial Strategy, Revenue Management, Deal Desk, Business Strategy, or Pricing Analytics. </span></p><br></li></ul><ul><li><p><span>Experience in B2B SaaS, CPaaS, Martech, CCaaS, Telecommunications, Cloud, Enterprise Software, or Technology industries is highly preferred. </span></p><br></li></ul><ul><li><p><span>Strong understanding of pricing frameworks including subscription pricing, usage-based pricing, enterprise licensing, and value-based pricing. </span></p><br></li></ul><ul><li><p><span>Experience supporting enterprise sales organizations and complex commercial negotiations. </span></p><br></li></ul><ul><li><p><span>Excellent analytical and financial modeling skills. </span></p><br></li></ul><ul><li><p><span>Proficiency in Excel and experience with BI/reporting tools such as Power BI, Tableau, or Looker is an advantage.</span></p><br></li><li><p><span>Bachelor's degree in Business, Finance, Economics, Engineering, Marketing, or a related field. MBA is a plus. </span></p><br></li></ul><p><strong><span><span>Craft & Toolkit:</span></span></strong></p><br><ul><li><p><span>Pricing Strategy & Optimization</span></p><br></li><li><p><span>Commercial Strategy & Revenue Management</span></p><br></li><li><p><span>Pricing Models & Packaging</span></p><br></li><li><p><span>Deal Desk & Commercial Structuring</span></p><br></li><li><p><span>Financial Modeling & Profitability Analysis</span></p><br></li><li><p><span>Pricing Analytics & Market Intelligence</span></p><br></li><li><p><span>Business Intelligence & Reporting (Excel, Power BI, Tableau)</span></p><br></li><li><p><span>Enterprise SaaS/CPaaS Pricing</span></p><br></li><li><p><span>Commercial Negotiation & Sales Support</span></p><br></li></ul><p><strong><span><span>Character Traits:</span></span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job description </b><div> <div> <p>Proudly recognized as a Great Place to Work , we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived by buyers, analysts, media, and the broader market is a strategic asset. This role owns that perception.</p> <p>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we re more than just communicators we re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</p> <p> </p> <p> <strong>Meet the team!</strong> </p> <p>The Marketing team is a collaborative group of professionals dedicated to driving business growth, strengthening brand presence, and enhancing customer engagement. Through strategic planning, integrated campaign execution, and data-driven decision-making, the team delivers impactful initiatives that support revenue objectives, generate market demand, and contribute to the company's overall success. By combining creativity, innovation, and analytical thinking, the team continuously adapts to evolving market trends, optimizes performance, and creates meaningful business outcomes that advance organizational goals.</p> <p> </p> <p>As Principal Performance Marketing Specialist, you will be responsible for building and optimizing high-performance demand generation programs that convert paid and organic activity into qualified pipeline and revenue for Unifonic.</p> <p>You act as a subject-matter expert within the growth team, helping define channel strategy, improving performance across acquisition and conversion, and ensuring campaigns are data-driven, efficient, and scalable. You partner closely with Marketing Operations, Product Marketing, and Sales to turn demand into qualified pipeline and revenue.</p> <p> </p> <p> <strong>Help us shape the future of communication by:</strong> </p> <ul> <li> <p>Designing and optimizing full-funnel campaigns across paid search, paid social, display, and retargeting channels.</p> </li> <li> <p>Focusing on pipeline efficiency (CPL, CPA, cost per opportunity) rather than vanity metrics like clicks or impressions.</p> </li> <li> <p>Supporting account-based and intent-driven campaigns targeting key enterprise segments in MENA.</p> </li> <li> <p>Continuously testing and optimizing bidding strategies, audiences, and creatives to improve ROI.</p> </li> </ul> <ul> <li> <p>Supporting organic search strategy, including SEO and generative engine optimization (GEO).</p> </li> <li> <p>Improving landing page performance and conversion rates in collaboration with Web and Product teams.</p> </li> <li> <p>Contributing to technical and content SEO initiatives that improve organic pipeline over time.</p> </li> </ul> <ul> <li> <p>Optimizing inbound lead flows and nurture journeys using marketing automation platforms.</p> </li> <li> <p>Supporting lead scoring, routing, and lifecycle definitions in partnership with Marketing Operations and Sales.</p> </li> <li> <p>Ensuring accurate tracking and attribution across all funnel stages from first touch to opportunity.</p> </li> </ul> </div> </div> Job requirements <div> <div> <p> <strong>What you'll bring:</strong> </p> <ul> <li> <p>6+ years of B2B performance or growth marketing experience in SaaS, platform, or enterprise tech environments.</p> </li> <li> <p>Strong hands-on experience managing paid media campaigns across Google Ads, LinkedIn, Meta, and programmatic platforms.</p> </li> <li> <p>Deep understanding of marketing automation, attribution, and funnel analytics.</p> </li> <li> <p>Proven ability to optimize campaigns based on data and performance insights.</p> </li> <li> <p>Experience working with SEO, CRO, and web analytics tools.</p> </li> <li> <p>Strong collaboration skills working with Sales, Marketing Ops, and Product Marketing teams.</p> </li> <li> <p>Experience in MENA markets is preferred; Arabic and English are a plus.</p> </li> </ul> <p> </p> <p> <strong> <span>Craft & Toolkit:</span> </strong> </p> <ul> <li> <p>Performance Marketing (Paid Search, Paid Social, Display)</p> </li> <li> <p>Demand Generation & Pipeline Growth</p> </li> <li> <p>Marketing Automation & Lead Nurturing</p> </li> <li> <p>SEO, GEO & Organic Growth</p> </li> <li> <p>Conversion Rate Optimization (CRO)</p> </li> <li> <p>Marketing Analytics & Attribution</p> </li> <li> <p>Campaign Performance Optimization</p> </li> <li> <p>Account-Based Marketing (ABM)</p> </li> <li> <p>CRM & Marketing Technology Platforms</p> </li> <li> <p>Budget Management & ROI Analysis</p> </li> <li> <p>A/B Testing & Experimentation</p> </li> <li> <p>Data Analysis & Reporting</p> </li> <li> <p>Funnel Management (MQL, SQL, Pipeline)</p> </li> <li> <p>Web Analytics (GA4, Tag Manager, etc.)</p> </li> </ul> <p> </p> <p><br></p></div></div><div><div> </div> </div> <div> <div></div></div></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Specialist Network Engineer - Cisco Security is responsible for designing, implementing, and supporting enterprise network security solutions with a primary focus on Cisco Identity Services Engine (ISE) and Cisco Firepower technologies (FTD & FMC).<br> The role involves managing network access control (NAC), authentication services, firewall policies, VPN solutions, and advanced threat protection to ensure secure and reliable enterprise infrastructure operations.<br> The engineer works closely with network, infrastructure, and security teams to deploy and optimize security controls across wired, wireless, and remote access environments.<br> Key responsibilities include configuring Cisco ISE for authentication, authorization, posture assessment, and device profiling, as well as administering Cisco Firepower firewalls, IPS, AMP, and URL filtering features.<br> The role also includes monitoring security infrastructure, troubleshooting complex network security issues, performing system upgrades, and responding to security incidents.<br> Additionally, the engineer is responsible for maintaining security documentation, enforcing organizational security standards, and contributing to continuous improvement initiatives to strengthen the company’s overall security posture.<br> The ideal candidate should possess strong hands-on experience with Cisco security technologies, enterprise networking concepts, and security best practices.<br> Responsibilities: Cisco ISE (Identity Services Engine) Administration Design, deploy, and maintain Cisco ISE solutions for Network Access Control (NAC) Configure and manage AAA services using: 802.<br>1X MAB TACACS+ Manage and support: Guest access portals BYOD onboarding Posture assessment policies Integrate Cisco ISE with Active Directory and identity management systems Troubleshoot authentication and authorization issues across wired and wireless environments Define and enforce access control policies based on user roles, device profiling, and security posture Cisco Firepower (FTD & FMC) Management Manage Cisco Firepower (FTD & FMC) environments Firewall policies Site-to-site & remote access VPNs Monitor security features like IPS, AMP, URL Filtering Perform upgrades, patching, and security monitoring Security Operations Monitor and troubleshoot network security issues Support incident response and root cause analysis Ensure infrastructure availability and compliance Documentation & Continuous Improvement Maintain documentation of security configurations, policies, and operational procedures Contribute to the development of network security standards and best practices Identify opportunities to improve security posture, operational efficiency, and infrastructure resilience Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience 3–5+ years of experience in network security or security engineering roles Hands-on experience with Cisco ISE and Cisco Firepower (FTD & FMC) technologies Experience supporting enterprise-scale network security environments and NAC solutions Strong understanding of TCP/IP networking, VLANs, routing, switching, and security architectures Experience with VPN technologies, firewall policy management, and security monitoring/log analysis Knowledge of enterprise security best practices, access control frameworks, and incident troubleshooting</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Principal Pricing Specialist at Unifonic, you will lead the company's pricing strategy across its portfolio of AI-powered customer engagement solutions. This is a highly analytical and commercially driven role responsible for developing pricing strategies that maximize revenue growth, improve profitability, and strengthen our competitive position across global markets. You will partner closely with Product, Sales, Finance, Product Marketing, Customer Success, and Executive Leadership to ensure our pricing and commercial models support business objectives while delivering value to customers. You will also own the commercial deal desk, ensuring complex enterprise opportunities are structured efficiently with the right balance of competitiveness, profitability, and long-term customer value.</p><p>Help us shape the future of communication by:</p><ul><li>Define and continuously optimize pricing strategies across Unifonic's product portfolio.</li><li>Develop pricing models for new products, AI capabilities, feature launches, and packaging updates.</li><li>Evaluate pricing performance and recommend improvements based on customer behavior, market trends, and business goals.</li><li>Drive pricing governance and establish pricing best practices across the organization.</li><li>Own the commercial deal desk for strategic enterprise opportunities.</li><li>Partner with Sales and Leadership to structure competitive, profitable, and scalable commercial proposals.</li><li>Review pricing exceptions, discount approvals, and commercial terms while ensuring pricing governance.</li><li>Balance customer acquisition objectives with long-term profitability.</li><li>Identify pricing opportunities that accelerate revenue growth and improve margins.</li><li>Analyze customer usage patterns and buying behavior to recommend pricing optimization initiatives.</li><li>Drive monetization strategies for new products, premium features, AI capabilities, and value-added services.</li><li>Support annual pricing reviews and commercial planning.</li><li>Conduct ongoing competitive pricing analysis across CPaaS, SaaS, Customer Engagement, and AI markets.</li><li>Benchmark Unifonic's commercial offerings against competitors and identify differentiation opportunities.</li><li>Monitor market trends, customer expectations, and pricing innovations.</li><li>Work closely with Product teams to align pricing with product strategy and roadmap.</li><li>Partner with Product Marketing to ensure pricing and packaging are clearly communicated to customers and internal teams.</li><li>Collaborate with Finance on revenue forecasting, profitability analysis, and pricing governance.</li><li>Support Sales and Customer Success teams with pricing guidance and commercial recommendations.</li><li>Build dashboards and reports to monitor pricing effectiveness, discount trends, deal profitability, and commercial performance.</li><li>Analyze pricing elasticity, customer segmentation, and win/loss data to inform strategic decisions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ Years of relevant experience in Pricing, Commercial Strategy, Revenue Management, Deal Desk, Business Strategy, or Pricing Analytics.</li><li>Experience in B2B SaaS, CPaaS, Martech, CCaaS, Telecommunications, Cloud, Enterprise Software, or Technology industries is highly preferred.</li><li>Strong understanding of pricing frameworks including subscription pricing, usage-based pricing, enterprise licensing, and value-based pricing.</li><li>Experience supporting enterprise sales organizations and complex commercial negotiations.</li><li>Excellent analytical and financial modeling skills.</li><li>Proficiency in Excel and experience with BI/reporting tools such as Power BI, Tableau, or Looker is an advantage.</li><li>Bachelor's degree in Business, Finance, Economics, Engineering, Marketing, or a related field. MBA is a plus.</li></ul><p><strong>Craft & Toolkit:</strong></p><ul><li>Pricing Strategy & Optimization</li><li>Commercial Strategy & Revenue Management</li><li>Pricing Models & Packaging</li><li>Deal Desk & Commercial Structuring</li><li>Financial Modeling & Profitability Analysis</li><li>Pricing Analytics & Market Intelligence</li><li>Business Intelligence & Reporting (Excel, Power BI, Tableau)</li><li>Enterprise SaaS/CPaaS Pricing</li><li>Commercial Negotiation & Sales Support</li></ul><p><strong>Character Traits:</strong></p><ul><li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p>Our Procurement team plays a key role in ensuring the company has the right suppliers, contracts, and resources to operate efficiently. By collaborating with stakeholders across departments, the team drives smart sourcing decisions, strengthens vendor relationships, and ensures every purchase aligns with business needs, compliance standards, and long‑term value.</p><br><p>As a Procurement & Contracts Specialist, you will manage end‑to‑end procurement activities—from sourcing and negotiating with vendors to reviewing contracts, assessing risks, and ensuring on‑time delivery of goods and services. You’ll support cross‑functional teams, maintain strong supplier partnerships, and contribute to reporting and KPI tracking that help optimize procurement performance and support organizational growth.</p><br><p><strong>Help us shape the future of communication by:</strong></p><br><ul><li><p>Partnering with Stakeholders from different departments, and achieving their procurement requirements.</p><br></li><li><p>Sourcing and engaging reliable suppliers and vendors.</p><br></li><li><p>Negotiating with suppliers and vendors to secure advantageous terms.</p><br></li><li><p>Reviewing existing contracts with suppliers and vendors to ensure ongoing feasibility.</p><br></li><li><p>Building and maintaining long-term relationships with vendors and suppliers.</p><br></li><li><p>Approving purchase orders and supporting the on-time-in-full delivery of goods and services.</p><br></li><li><p>Performing risk assessments on potential contracts and agreements.</p><br></li><li><p>Preparing Procurement reports and KPIs.</p><br></li><li><p>Ensuring all purchases adhere to company policies, local regulations, and tracking vendor Key Performance Indicators (KPIs) post-signature.<br></p><br></li></ul><br><ul><li><p>Hands-on 3+ years of experience in a procurement position in Technology, E-Commerce, Telecommunication, or Enterprise Software companies.</p><br></li><li><p>Ability to work independently in a fast-paced changing environment.</p><br></li><li><p>In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.</p><br></li><li><p>Knowledge of the Procure-to-Pay (P2P) process.</p><br></li><li><p>Experience in the Purchase Order process, and procurement systems.</p><br></li><li><p>Bachelor's degree in supply chain management, logistics or business administration or other related field.</p><br></li><li><p>Experience in collecting and analyzing data.</p><br></li><li><p>Multi-tasking and time-management skills, with the ability to prioritize tasks.</p><br></li><li><p>Excellent communication, negotiation, analytical, and problem-solving skills.</p><br></li><li><p>Excellent interpersonal and relationship-building skills.</p><br></li></ul><p><strong>Craft & Toolkit:</strong></p><br><ul><li><p>Strategic Sourcing & Vendor Management</p><br></li><li><p>Contracting & Negotiation</p><br></li><li><p>Procure‑to‑Pay (P2P) Operations</p><br></li><li><p>Risk Assessment & Compliance</p><br></li><li><p>Data Analysis & Reporting</p><br></li><li><p>Cross‑Functional Collaboration</p><br></li><li><p>Supplier Performance Management</p><br></li><li><p>Project & Stakeholder Management</p><br></li></ul><p><strong>Character Traits:</strong></p><br><ul><li><p>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</p><br></li><li><p>Ownership and accountability – take responsibility and follow projects through to completion.</p><br></li><li><p>Communication – explain ideas clearly and listen to others across teams.</p><br></li><li><p>Collaboration – work well with others and support team goals.</p><br></li><li><p>Adaptability and learning – adjust to change and keep learning new skills or tools.</p><br></li><li><p>Mentorship and knowledge sharing – help others grow and share what you know.</p><br></li><li><p>Resilience – stay calm under pressure and handle setbacks constructively.</p><br></li><li><p>Quality and attention to detail – do work carefully and strive for improvement.</p><br></li><li><p>Advocacy and innovation – encourage best practices, efficiency, and new ideas</p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Proudly recognized as a Great Place to Work , we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived by buyers, analysts, media, and the broader market is a strategic asset. This role owns that perception. We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we re more than just communicators we re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary! Meet the team! Our Procurement team plays a key role in ensuring the company has the right suppliers, contracts, and resources to operate efficiently. By collaborating with stakeholders across departments, the team drives smart sourcing decisions, strengthens vendor relationships, and ensures every purchase aligns with business needs, compliance standards, and long term value. As a Procurement & Contracts Specialist, you will manage end to end procurement activities from sourcing and negotiating with vendors to reviewing contracts, assessing risks, and ensuring on time delivery of goods and services. You ll support cross functional teams, maintain strong supplier partnerships, and contribute to reporting and KPI tracking that help optimize procurement performance and support organizational growth. Help us shape the future of communication by:</p><p>Partnering with Stakeholders from different departments, and achieving their procurement requirements.</p><p>Sourcing and engaging reliable suppliers and vendors.</p><p>Negotiating with suppliers and vendors to secure advantageous terms.</p><p>Reviewing existing contracts with suppliers and vendors to ensure ongoing feasibility.</p><p>Building and maintaining long-term relationships with vendors and suppliers.</p><p>Approving purchase orders and supporting the on-time-in-full delivery of goods and services.</p><p>Performing risk assessments on potential contracts and agreements.</p><p>Preparing Procurement reports and KPIs.</p><p>Ensuring all purchases adhere to company policies, local regulations, and tracking vendor Key Performance Indicators (KPIs) post-signature.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Hands-on 3+ years of experience in a procurement position in Technology, E-Commerce, Telecommunication, or Enterprise Software companies.</li><li>Ability to work independently in a fast-paced changing environment.</li><li>In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.</li><li>Knowledge of the Procure-to-Pay (P2P) process.</li><li>Experience in the Purchase Order process, and procurement systems.</li><li>Bachelor's degree in supply chain management, logistics or business administration or other related field.</li><li>Experience in collecting and analyzing data.</li><li>Multi-tasking and time-management skills, with the ability to prioritize tasks.</li><li>Excellent communication, negotiation, analytical, and problem-solving skills.</li><li>Excellent interpersonal and relationship-building skills.</li></ul><p><strong>Craft & Toolkit:</strong></p><ul><li>Strategic Sourcing & Vendor Management</li><li>Contracting & Negotiation</li><li>Procure to Pay (P2P) Operations</li><li>Risk Assessment & Compliance</li><li>Data Analysis & Reporting</li><li>Cross Functional Collaboration</li><li>Supplier Performance Management</li><li>Project & Stakeholder Management</li></ul><p><strong>Character Traits:</strong></p><ul><li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p><span>The Marketing team is a collaborative group of professionals dedicated to driving business growth, strengthening brand presence, and enhancing customer engagement. Through strategic planning, integrated campaign execution, and data-driven decision-making, the team delivers impactful initiatives that support revenue objectives, generate market demand, and contribute to the company's overall success. By combining creativity, innovation, and analytical thinking, the team continuously adapts to evolving market trends, optimizes performance, and creates meaningful business outcomes that advance organizational goals.</span></p><br><p><span>As Principal Performance Marketing Specialist, you will be responsible for building and optimizing high-performance demand generation programs that convert paid and organic activity into qualified pipeline and revenue for Unifonic.</span></p><br><p><span>You act as a subject-matter expert within the growth team, helping define channel strategy, improving performance across acquisition and conversion, and ensuring campaigns are data-driven, efficient, and scalable. You partner closely with Marketing Operations, Product Marketing, and Sales to turn demand into qualified pipeline and revenue.</span></p><br><p><strong>Help us shape the future of communication by:</strong></p><br><ul><li><p><span>Designing and optimizing full-funnel campaigns across paid search, paid social, display, and retargeting channels.</span></p><br></li><li><p><span>Focusing on pipeline efficiency (CPL, CPA, cost per opportunity) rather than vanity metrics like clicks or impressions.</span></p><br></li><li><p><span>Supporting account-based and intent-driven campaigns targeting key enterprise segments in MENA.</span></p><br></li><li><p><span>Continuously testing and optimizing bidding strategies, audiences, and creatives to improve ROI.</span></p><br></li></ul><ul><li><p><span>Supporting organic search strategy, including SEO and generative engine optimization (GEO).</span></p><br></li><li><p><span>Improving landing page performance and conversion rates in collaboration with Web and Product teams.</span></p><br></li><li><p><span>Contributing to technical and content SEO initiatives that improve organic pipeline over time.</span></p><br></li></ul><ul><li><p><span>Optimizing inbound lead flows and nurture journeys using marketing automation platforms.</span></p><br></li><li><p><span>Supporting lead scoring, routing, and lifecycle definitions in partnership with Marketing Operations and Sales.</span></p><br></li><li><p><span>Ensuring accurate tracking and attribution across all funnel stages from first touch to opportunity.</span></p><br></li></ul><br><p><strong>What you'll bring:</strong></p><br><ul><li><p><span>6+ years of B2B performance or growth marketing experience in SaaS, platform, or enterprise tech environments.</span></p><br></li><li><p><span>Strong hands-on experience managing paid media campaigns across Google Ads, LinkedIn, Meta, and programmatic platforms.</span></p><br></li><li><p><span>Deep understanding of marketing automation, attribution, and funnel analytics.</span></p><br></li><li><p><span>Proven ability to optimize campaigns based on data and performance insights.</span></p><br></li><li><p><span>Experience working with SEO, CRO, and web analytics tools.</span></p><br></li><li><p><span>Strong collaboration skills working with Sales, Marketing Ops, and Product Marketing teams.</span></p><br></li><li><p><span>Experience in MENA markets is preferred; Arabic and English are a plus.</span></p><br></li></ul><p><strong><span><span>Craft & Toolkit:</span></span></strong></p><br><ul><li><p><span>Performance Marketing (Paid Search, Paid Social, Display)</span></p><br></li><li><p><span>Demand Generation & Pipeline Growth</span></p><br></li><li><p><span>Marketing Automation & Lead Nurturing</span></p><br></li><li><p><span>SEO, GEO & Organic Growth</span></p><br></li><li><p><span>Conversion Rate Optimization (CRO)</span></p><br></li><li><p><span>Marketing Analytics & Attribution</span></p><br></li><li><p><span>Campaign Performance Optimization</span></p><br></li><li><p><span>Account-Based Marketing (ABM)</span></p><br></li><li><p><span>CRM & Marketing Technology Platforms</span></p><br></li><li><p><span>Budget Management & ROI Analysis</span></p><br></li><li><p><span>A/B Testing & Experimentation</span></p><br></li><li><p><span>Data Analysis & Reporting</span></p><br></li><li><p><span>Funnel Management (MQL, SQL, Pipeline)</span></p><br></li><li><p><span>Web Analytics (GA4, Tag Manager, etc.)</span></p><br></li></ul><p><strong><span>Character Traits:</span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p><span>The Marketing team is a collaborative group of professionals dedicated to driving business growth, strengthening brand presence, and enhancing customer engagement. Through strategic planning, integrated campaign execution, and data-driven decision-making, the team delivers impactful initiatives that support revenue objectives, generate market demand, and contribute to the company's overall success. By combining creativity, innovation, and analytical thinking, the team continuously adapts to evolving market trends, optimizes performance, and creates meaningful business outcomes that advance organizational goals.</span></p><br><p><span>As Principal Performance Marketing Specialist, you will be responsible for building and optimizing high-performance demand generation programs that convert paid and organic activity into qualified pipeline and revenue for Unifonic.</span></p><br><p><span>You act as a subject-matter expert within the growth team, helping define channel strategy, improving performance across acquisition and conversion, and ensuring campaigns are data-driven, efficient, and scalable. You partner closely with Marketing Operations, Product Marketing, and Sales to turn demand into qualified pipeline and revenue.</span></p><br><p><strong>Help us shape the future of communication by:</strong></p><br><ul><li><p><span>Designing and optimizing full-funnel campaigns across paid search, paid social, display, and retargeting channels.</span></p><br></li><li><p><span>Focusing on pipeline efficiency (CPL, CPA, cost per opportunity) rather than vanity metrics like clicks or impressions.</span></p><br></li><li><p><span>Supporting account-based and intent-driven campaigns targeting key enterprise segments in MENA.</span></p><br></li><li><p><span>Continuously testing and optimizing bidding strategies, audiences, and creatives to improve ROI.</span></p><br></li></ul><ul><li><p><span>Supporting organic search strategy, including SEO and generative engine optimization (GEO).</span></p><br></li><li><p><span>Improving landing page performance and conversion rates in collaboration with Web and Product teams.</span></p><br></li><li><p><span>Contributing to technical and content SEO initiatives that improve organic pipeline over time.</span></p><br></li></ul><ul><li><p><span>Optimizing inbound lead flows and nurture journeys using marketing automation platforms.</span></p><br></li><li><p><span>Supporting lead scoring, routing, and lifecycle definitions in partnership with Marketing Operations and Sales.</span></p><br></li><li><p><span>Ensuring accurate tracking and attribution across all funnel stages from first touch to opportunity.</span></p><br></li></ul><br><p><strong>What you'll bring:</strong></p><br><ul><li><p><span>6+ years of B2B performance or growth marketing experience in SaaS, platform, or enterprise tech environments.</span></p><br></li><li><p><span>Strong hands-on experience managing paid media campaigns across Google Ads, LinkedIn, Meta, and programmatic platforms.</span></p><br></li><li><p><span>Deep understanding of marketing automation, attribution, and funnel analytics.</span></p><br></li><li><p><span>Proven ability to optimize campaigns based on data and performance insights.</span></p><br></li><li><p><span>Experience working with SEO, CRO, and web analytics tools.</span></p><br></li><li><p><span>Strong collaboration skills working with Sales, Marketing Ops, and Product Marketing teams.</span></p><br></li><li><p><span>Experience in MENA markets is preferred; Arabic and English are a plus.</span></p><br></li></ul><p><strong><span><span>Craft and Toolkit:</span></span></strong></p><br><ul><li><p><span>Performance Marketing (Paid Search, Paid Social, Display)</span></p><br></li><li><p><span>Demand Generation & Pipeline Growth</span></p><br></li><li><p><span>Marketing Automation & Lead Nurturing</span></p><br></li><li><p><span>SEO, GEO & Organic Growth</span></p><br></li><li><p><span>Conversion Rate Optimization (CRO)</span></p><br></li><li><p><span>Marketing Analytics & Attribution</span></p><br></li><li><p><span>Campaign Performance Optimization</span></p><br></li><li><p><span>Account-Based Marketing (ABM)</span></p><br></li><li><p><span>CRM & Marketing Technology Platforms</span></p><br></li><li><p><span>Budget Management & ROI Analysis</span></p><br></li><li><p><span>A/B Testing & Experimentation</span></p><br></li><li><p><span>Data Analysis & Reporting</span></p><br></li><li><p><span>Funnel Management (MQL, SQL, Pipeline)</span></p><br></li><li><p><span>Web Analytics (GA4, Tag Manager, etc.)</span></p><br></li></ul><p><strong><span>Character Traits:</span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>
<p><h4>About Taj HR</h4>
<p>Taj HR Consultancy is a recruitment and HR solutions company that helps organizations build and manage high-performing teams. Our services include recruitment and executive search, as well as HR outsourcing solutions that enable businesses to streamline their HR operations and focus on their core objectives.</p>
<p>We are looking for a motivated Sales Development Specialist to support the growth of our recruitment and HR outsourcing services by identifying new business opportunities and building strong client relationships.</p>
<h4>Job summary</h4>
<p>We are looking for a proactive and ambitious Sales Development Specialist with 1–2 years of B2B sales experience to identify new business opportunities, engage potential clients, and contribute to the growth of our recruitment and HR services portfolio.</p>
<p>This is a fully remote position offering a fixed monthly salary plus an attractive sales commission structure based on performance.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Generate new business opportunities for recruitment and HR outsourcing services.</li>
<li>Identify and engage potential clients across different industries.</li>
<li>Conduct outreach through LinkedIn, email, phone calls, and networking activities.</li>
<li>Schedule meetings with decision-makers and present Taj HR's service offerings.</li>
<li>Understand client hiring and HR operational needs and recommend suitable solutions.</li>
<li>Prepare proposals and coordinate with internal teams to ensure successful service delivery.</li>
<li>Build and maintain long-term client relationships.</li>
<li>Achieve monthly sales targets and contribute to company growth.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>1–2 years of experience in B2B sales, business development, or account management.</li>
<li>Strong communication, presentation, and negotiation skills.</li>
<li>Experience in lead generation and outbound sales.</li>
<li>Ability to work independently in a remote environment.</li>
<li>Good command of English and Arabic.</li>
<li>Proficiency in LinkedIn, Microsoft Office, and CRM systems.</li>
<li>Results-driven mindset with a strong focus on achieving targets.</li>
</ul>
<h4>Compensation & benefits</h4>
<ul>
<li>Fixed monthly salary.</li>
<li>Attractive commission scheme based on sales performance.</li>
<li>Fully remote work arrangement.</li>
<li>Career growth opportunities within a growing HR consultancy.</li>
<li>Supportive and collaborative work environment.</li>
</ul>
<p>Join Taj HR Consultancy and help organizations connect with exceptional talent while building a rewarding career in B2B sales.</p></p><p></p>