وظائف خدمة عملاء - عمّان الأردن

<p>Ensuring total cleanliness and hygiene in the store and its premises. Ensure to utilize the cleaning items properly and to ensure there is no misuse and wastage. Ensure thorough cleaning of floors, stairs, glass planes, ventilation systems, fixtures &amp; fittings, toilets, office furniture, office equipment, display items, car parking shades, water coolers etc. Ensure the toilets are clean, tissue boxes, soap dispensers, air fresheners are sufficient and fixtures, flushers, water taps, drains, exhaust fans etc., are functioning properly and if not pass on the relevant information to my Team Leader. Ensure that items are packed properly at Checkout Counter, especially the fragile items, and load it safely on trolley and reach to the customer s vehicle upon their request. Ensure that adequate number of trolleys are available at the trolley bays; and trolleys are collected from the parking area and stack it in locations. Any security breaches must be notified concerned authority and manager. Be aware of all security related emergency response and follow the policy and procedures. I adhere to IKEA supply chain and security policy, and report to concern manager in case of any identified security breaches.</p><p>Functional / Technical Skills: Understanding the department and the importance of cleanliness and hygiene and take action when needed. Knowledge of the IKEA product range, including service products. Understanding of customer behaviour. Knowledge of working methods according to work focus Good at creating satisfied customers. Enthusiastic and able to work with others in a team. Ability to organize your own work and make efficient use of your time. Ability to work with a high sense of urgency. Desire to learn and want to improve own skills, using this to the benefit of IKEA and for growing personally.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in cleaning services, facility services, or housekeeping</li><li>Basic understanding of cleaning methods, hygiene standards, and safe use of cleaning equipment and materials.</li><li>Ability to work in a retail environment while maintaining cleanliness and safety standards.</li><li>Good communication skills and ability to interact politely with customers and co-workers.</li><li>Ability to work independently and as part of a team while following operational procedures.</li><li>Strong sense of responsibility and attention to detail when performing tasks.</li><li>Physical ability to perform cleaning tasks, move equipment, and work in different store areas.</li><li>Flexibility to work different shifts, weekends, and holidays according to store operational needs</li></ul>

<p>Ensuring total cleanliness and hygiene in the store and its premises. Ensure to utilize the cleaning items properly and to ensure there is no misuse and wastage. Ensure thorough cleaning of floors, stairs, glass planes, ventilation systems, fixtures &amp; fittings, toilets, office furniture, office equipment, display items, car parking shades, water coolers etc. Ensure the toilets are clean, tissue boxes, soap dispensers, air fresheners are sufficient and fixtures, flushers, water taps, drains, exhaust fans etc., are functioning properly and if not pass on the relevant information to my Team Leader. Ensure that items are packed properly at Checkout Counter, especially the fragile items, and load it safely on trolley and reach to the customer s vehicle upon their request. Ensure that adequate number of trolleys are available at the trolley bays; and trolleys are collected from the parking area and stack it in locations. Any security breaches must be notified concerned authority and manager. Be aware of all security related emergency response and follow the policy and procedures. I adhere to IKEA supply chain and security policy, and report to concern manager in case of any identified security breaches.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Understanding the department and the importance of cleanliness and hygiene and take action when needed.</li><li>Knowledge of the IKEA product range, including service products.</li><li>Understanding of customer behaviour.</li><li>Knowledge of working methods according to work focus</li><li>Good at creating satisfied customers.</li><li>Enthusiastic and able to work with others in a team.</li><li>Ability to organize your own work and make efficient use of your time.</li><li>Ability to work with a high sense of urgency.</li><li>Desire to learn and want to improve own skills, using this to the benefit of IKEA and for growing personally.</li><li>Previous experience in cleaning services, facility services, or housekeeping</li><li>Basic understanding of cleaning methods, hygiene standards, and safe use of cleaning equipment and materials.</li><li>Ability to work in a retail environment while maintaining cleanliness and safety standards.</li><li>Good communication skills and ability to interact politely with customers and co-workers.</li><li>Ability to work independently and as part of a team while following operational procedures.</li><li>Strong sense of responsibility and attention to detail when performing tasks.</li><li>Physical ability to perform cleaning tasks, move equipment, and work in different store areas.</li><li>Flexibility to work different shifts, weekends, and holidays according to store operational needs</li></ul>

<p><h4>Job purpose</h4> <p>To supervise payroll processing, auditing, and all accounting entries related to employee expenses and expenditures for the bank and its subsidiary and affiliated companies, ensuring accurate calculations and proper accounting treatment in accordance with approved accounting procedures and systems. The role is responsible for monitoring employee financial services, resolving operational issues, ensuring compliance with regulatory requirements, and safeguarding the rights of both the bank and its employees.</p> <h4>Key responsibilities</h4> <li>Supervise and guide team members to ensure payroll and employee expense operations are executed accurately, efficiently, and in compliance with approved policies and procedures.</li> <li>Set objectives for the unit, monitor performance, conduct evaluations, and manage workforce planning, including leave scheduling, to ensure business continuity.</li> <li>Review and recommend enhancements to payroll, benefits, and employee expense policies and procedures to improve operational effectiveness.</li> <li>Calculate, review, and validate payroll for employees of the bank and its subsidiary and affiliated companies, including salary adjustments, deductions, annual increments, overtime payments, and other payroll-related transactions.</li> <li>Review and approve employee incentives, allowances, and bonus payments, ensuring eligibility, supporting documentation, and compliance with approved policies and timelines.</li> <li>Oversee the preparation and distribution of payroll reports, social security reports, and other related management reports.</li> <li>Review and sign salary certificates and ensure timely remittance of income tax deductions in accordance with regulatory and internal requirements.</li> <li>Verify the accuracy of accounting entries and financial transactions related to payroll and employee expenses before system posting and execution.</li> <li>Manage responses to employee inquiries regarding payroll, benefits, reimbursements, and related financial matters.</li> <li>Review and evaluate employee lending and credit facility programs, ensuring compliance with eligibility criteria and providing recommendations for approval.</li> <li>Monitor payroll deductions, including loans, salary advances, credit card installments, and other employee obligations, ensuring accurate and timely processing.</li> <li>Administer employee social security matters, including contributions, work injury cases, and required reporting, ensuring compliance with applicable regulations.</li> <li>Review and validate employee expense reimbursements and entitlements, including travel expenses, per diems, transportation allowances, meal allowances, medical expenses, advances, loans, and other employee-related payments.</li> <li>Review and approve employee resignation settlements, ensuring all financial obligations, deductions, and compensation calculations are accurately processed.</li> <li>Analyze operational and control reports, identify discrepancies, and implement corrective actions to strengthen internal controls and operational efficiency.</li> <li>Ensure daily operations are conducted in accordance with approved policies, procedures, and delegated authority limits.</li> <li>Participate as a primary or alternate member in business continuity plans (BCP) and emergency response teams, carrying out assigned responsibilities to support operational resilience and recovery.</li> <h4>Requirements</h4> <p><strong>Education</strong></p> <li>Bachelor’s degree in business administration, banking, finance, accounting, or a related field.</li> <li>Minimum of 8 years of professional experience in payroll administration, compensation and benefits, or accounting.</li> <li>Strong knowledge of payroll administration, accounting principles, and financial controls.</li> <li>Comprehensive understanding of human resources policies, systems, and procedures.</li> <li>Knowledge of labor laws, social security regulations, income tax requirements, and related compliance standards.</li> <li>Proficiency in payroll systems, ERP platforms, and Microsoft Office applications.</li> <li>Strong analytical, organizational, and problem-solving skills.</li> <li>Excellent attention to detail and accuracy.</li> <li>Effective leadership, supervisory, and team management capabilities.</li> <li>Strong verbal and written communication skills.</li> <li>Ability to collaborate effectively with internal and external stakeholders.</li> <li>Commitment to confidentiality, compliance, and professional integrity.</li></p><p></p>

<p><h4>Job purpose</h4> <p>To supervise payroll processing, auditing, and all accounting entries related to employee expenses and expenditures for the bank and its subsidiary and affiliated companies, ensuring accurate calculations and proper accounting treatment in accordance with approved accounting procedures and systems. The role is responsible for monitoring employee financial services, resolving operational issues, ensuring compliance with regulatory requirements, and safeguarding the rights of both the bank and its employees.</p> <h4>Key responsibilities</h4> <li>Supervise and guide team members to ensure payroll and employee expense operations are executed accurately, efficiently, and in compliance with approved policies and procedures.</li> <li>Set objectives for the unit, monitor performance, conduct evaluations, and manage workforce planning, including leave scheduling, to ensure business continuity.</li> <li>Review and recommend enhancements to payroll, benefits, and employee expense policies and procedures to improve operational effectiveness.</li> <li>Calculate, review, and validate payroll for employees of the bank and its subsidiary and affiliated companies, including salary adjustments, deductions, annual increments, overtime payments, and other payroll-related transactions.</li> <li>Review and approve employee incentives, allowances, and bonus payments, ensuring eligibility, supporting documentation, and compliance with approved policies and timelines.</li> <li>Oversee the preparation and distribution of payroll reports, social security reports, and other related management reports.</li> <li>Review and sign salary certificates and ensure timely remittance of income tax deductions in accordance with regulatory and internal requirements.</li> <li>Verify the accuracy of accounting entries and financial transactions related to payroll and employee expenses before system posting and execution.</li> <li>Manage responses to employee inquiries regarding payroll, benefits, reimbursements, and related financial matters.</li> <li>Review and evaluate employee lending and credit facility programs, ensuring compliance with eligibility criteria and providing recommendations for approval.</li> <li>Monitor payroll deductions, including loans, salary advances, credit card installments, and other employee obligations, ensuring accurate and timely processing.</li> <li>Administer employee social security matters, including contributions, work injury cases, and required reporting, ensuring compliance with applicable regulations.</li> <li>Review and validate employee expense reimbursements and entitlements, including travel expenses, per diems, transportation allowances, meal allowances, medical expenses, advances, loans, and other employee-related payments.</li> <li>Review and approve employee resignation settlements, ensuring all financial obligations, deductions, and compensation calculations are accurately processed.</li> <li>Analyze operational and control reports, identify discrepancies, and implement corrective actions to strengthen internal controls and operational efficiency.</li> <li>Ensure daily operations are conducted in accordance with approved policies, procedures, and delegated authority limits.</li> <li>Participate as a primary or alternate member in business continuity plans (BCP) and emergency response teams, carrying out assigned responsibilities to support operational resilience and recovery.</li> <h4>Requirements</h4> <p><strong>Education</strong></p> <li>Bachelor’s degree in business administration, banking, finance, accounting, or a related field.</li> <li>Minimum of 8 years of professional experience in payroll administration, compensation and benefits, or accounting.</li> <li>Strong knowledge of payroll administration, accounting principles, and financial controls.</li> <li>Comprehensive understanding of human resources policies, systems, and procedures.</li> <li>Knowledge of labor laws, social security regulations, income tax requirements, and related compliance standards.</li> <li>Proficiency in payroll systems, ERP platforms, and Microsoft Office applications.</li> <li>Strong analytical, organizational, and problem-solving skills.</li> <li>Excellent attention to detail and accuracy.</li> <li>Effective leadership, supervisory, and team management capabilities.</li> <li>Strong verbal and written communication skills.</li> <li>Ability to collaborate effectively with internal and external stakeholders.</li> <li>Commitment to confidentiality, compliance, and professional integrity.</li></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a skilled Data Engineer to design, build, and maintain scalable data pipelines and platforms that enable data-driven decision-making across the organization. The ideal candidate will have strong backend data engineering expertise and exposure to modern big data and AI-driven ecosystems.</p><p>Responsibilities:</p><ul><li>Design, develop, and optimize scalable data pipelines using Python or Java.</li><li>Build and maintain ETL/ELT frameworks using Apache Spark (Batch &amp; Streaming).</li><li>Write advanced SQL queries for data transformation, validation, and analytics.</li><li>Develop APIs to share data with other services.</li><li>Integrate data from multiple structured and unstructured sources.</li><li>Collaborate with Data Scientists, Analysts, and Product teams to support analytics and ML use cases.</li><li>Implement data validation, logging, and error-handling mechanisms.</li><li>Optimize pipeline performance and manage large-scale datasets.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's or Master's degree in Computer Science, Engineering, or related field.</li><li>5+ years of hands-on experience in Data Engineering or Big Data development.</li><li>Strong programming experience in Python and/or Java And scala.</li><li>Hands-on expertise with Apache Spark (Batch &amp; Streaming).</li><li>Experience with scripting (Python, Bash, Shell).</li><li>API (Python, Java) Development skills.</li><li>Understanding of distributed systems and big data architectures.</li><li>Good knowledge in AWS services (S3, RDS, Redshift, Glue, EMR, Athena, Lambda, etc.).</li><li>Strong experience in data modeling and data warehousing.</li><li>Hands-on experience with batch and streaming data processing, and workflow orchestration tools such as Apache Airflow.</li><li>Experience in API and data integration, with exposure to GenAI integrations (LLMs, LangChain) considered a plus.</li><li>Strong problem-solving and analytical skills and ability to work in a fast paced environment.</li><li>Excellent communication and documentation skills.</li></ul><p></p></section>