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<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p> <h4>About the role</h4> <p>Our Group & Conference Services Manager is a creative and service-oriented professional responsible for coordinating and executing all requirements for conference and group events booked by the Sales and Catering Departments. This role ensures the successful planning and delivery of events by enforcing the terms of sales agreements, guiding meeting planners through the planning process, and communicating client needs and expectations with all hotel departments. The Group & Conference Services Manager leads the team in delivering exceptional guest experiences while achieving departmental financial objectives and ensuring client satisfaction.</p> <h4>What you will do</h4> <ul> <li>Manage the Conference & Groups Services team and oversee daily job requirements.</li> <li>Achieve conference & groups financial objectives through effective contract execution, upselling, and revenue maximization.</li> <li>Prepare monthly financial reports, monitor target achievement, and participate in budget preparation in conjunction with the Director of Catering.</li> <li>Negotiate with clients/guests using creative and attractive menu presentations and event proposals to maximize revenue and fulfill contractual obligations while meeting client needs.</li> <li>Build strong relationships with clients through trust, professionalism, and personalized service.</li> <li>Coordinate with Sales and Catering team to ensure optimal utilization of function space and maximize revenues.</li> <li>Finalize requirements of confirmed bookings while maximizing revenue potential through upselling and ensuring effective written and verbal communication with all departments (Group Resumes, BEOs, and daily reports).</li> <li>Ensure accuracy of banquet checks and conduct billing reviews upon completion of programs or events.</li> <li>Overlook the execution of groups and conference events in collaboration with Banquets operation teams; review all function space and ensure client satisfaction at the outset and throughout each event.</li> <li>Plan, attend, and participate in operational and client meetings including but not limited to: Morning Operations Briefings, Conference Services Briefings, Resume Meetings, Banquet Event Order Meetings, Sales Meetings, Pre-Convention Meetings, Planning Visits, and Menu Tastings.</li> <li>Maintain thorough knowledge of hotel facilities, meeting space capacities and dimensions, and operational requirements of all departments.</li> <li>Make timely and sound decisions that balance client expectations with the hotel’s financial, safety, and staffing objectives.</li> <li>Resolve challenges and operational issues that arise while groups are on property and keep the Director of Catering and Planning Committee fully informed of any unusual matters to ensure prompt corrective action.</li> <li>Comply with Four Seasons standards and work harmoniously and professionally with all colleagues and planning committees.</li> </ul> <h4>What you bring</h4> <ul> <li>Bachelor’s Degree and/or professional certification is preferred.</li> <li>Minimum of 2–5 years’ experience directly related to hotel conference services or hotel operations.</li> <li>Excellent written and spoken proficiency in both English and Arabic; additional languages are an advantage.</li> <li>Strong selling, negotiation, and interpersonal skills.</li> <li>High level of creativity and attention to detail.</li> <li>Ability to multitask and perform effectively in a fast-paced, client-driven environment.</li> <li>Professionalism, integrity, and ability to maintain confidentiality.</li> <li>Positive attitude with a proactive, solution-oriented approach.</li> <li>Ability to work flexible hours, including evenings, weekends, and holidays as required by business needs.</li> </ul> <h4>What we offer</h4> <ul> <li>Competitive salary and comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li> <li>Recognition programs and employee wellness initiatives.</li> </ul> <h4>Schedule & Hours</h4> <p>Full-time position, on site.<br> Shifts may include early mornings, evenings, weekends, and holidays depending on operational requirements.</p> <p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span style="font-size: 11px;">The Country Director is the legal representative of the overall HI s Palestine response internally and externally and promotes a high reputation and positive image of HI s Palestine Program.</span></p><ul><li>The Country Director deploys HI s full mandate and Strategy in her/his geographical area, with operational partners, institutions and/or donors.</li><li>In his/her geographical area, s/he ensures compliance with his/her budget framework (including unrestricted funds) and HI policies and frameworks (safeguarding, commitment thresholds, security, human resources, risk management, etc.)</li><li>In his/her geographical area, actively monitors and analyses context developments, to identify risks and opportunities.</li></ul><p>Responsibility 1: Management</p><ul><li>Contributes to the development of his or her staff, creating the conditions for their commitment, professionalism, and attachment to HI. Ensures compliance with the code of conduct of institutional policies, the state of mind and the expected individual and collective behaviour.</li><li>Understand the strategy, make it explicit, translate it into operational objectives for his or her team, and lead the necessary changes. Give meaning to each management action. Encourage inter and intra-departmental exchanges of practice. Encourage innovation and risk-taking.</li><li>Organise the operational and partnership management of his/her team, structure the work around identified processes, steer performance and facilitate the resolution of problems.</li></ul><p>Responsibility 2: Strategy and steering</p><ul><li>Ensure the definition, implementation, and adaptation of the HI Strategy in the Program:</li><li>Be responsible for fundraising and resource planning:</li><ul><li>Develop regular contacts with donors at field level and regularly inform the Institutional Funding teams.</li><li>Ensure the best allocation of resources to match Program ambitions, and plan accordingly (including support missions).</li></ul><li>Ensure the deployment and compliance with HI global frameworks, institutional policies, and standards.</li><li>Conduct partnership Steering Committees with his/her direct managers/counterpart: the operational partner and HI project team</li><li>Ensure the design of project proposals for the continuity or expansion of the project or the development of new projects upon request.</li></ul><p>Responsibility 3: Operational Implementation</p><ul><li>Be responsible for security management: in link with the Humanitarian Access and Security Manager and HQ specialist, develop a culture of safety &amp; security at the Program level); ensure that security documents are developed, up-to-date and that all necessary measures are in place; ensure incident management and reporting according to HI frameworks.</li><li>Ensure financial control and monitoring of operations are effective in the Program: consolidation, control, and reporting of operational and organizational elements within the Program (dashboards, corrective measures, unrestricted funds consumption, etc.)</li><li>Ensure technical quality standards are applied in the projects of the Program and monitor the implementation of evaluations and donor audits recommendations.</li><li>With both potential opportunities and risks in mind, ensure continuous monitoring and analysis of current developments for the Program: implement analysis and monitoring of risks related to HI presence and activities; take mitigation actions when relevant.</li></ul><p>Responsibility 4: Representation, Influence and Leadership</p><p>The Country Director represents the overall HI s response in internally and externally and promotes a high reputation and positive image of HI. This includes:</p><ul><li>Ensure close coordination with Chad CD (esp.related to fundraising activities, mutualization, response plan)</li><li>Ensure authorizations to operate are secured and maintained, in compliance with the relevant country and state authorities requirements.</li><li>Employer s representative responsibilities and compliance with local working regulations</li><li>Communications on behalf of HI.</li><li>Representation of HI vis-à-vis local, national, traditional, political, military and diplomatic authorities and bodies</li><li>Representation of HI vis-à-vis international organizations and coordination mechanisms &amp; system.</li><li>Negotiation and signature of operational partnerships.</li><li>Develop external influence of HI (forums, operational &amp; strategic alliances, etc.) and the external representation of the organization (events, media) in the Program s geographical scope</li></ul><p>YOUR PROFILE :</p><ul><li>You have at least 5 years of experience at key management positions within international organizations</li><li>You have management experience in humanitarian, security and emergency programs</li><li>You have strong interpersonal and intercultural skills</li><li>You are able to work under high pressure and without constant supervision</li><li>You have excellent organizational, coordination skills and you can transfer knowledge</li><li>You have excellent communication skills and you are committed to teamwork</li><li>You are able to travel and work in a tense and volatile context ith strict security measures</li><li>You have a proven experience in negotiation with institutional donors, project writing and reporting</li><li>You can manage risks, change</li><li>You are fluent in English, (French and arabic knowledge would be a plus)</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>You have at least 5 years of experience at key management positions within international organizations</li><li>You have management experience in humanitarian, security and emergency programs</li><li>You have strong interpersonal and intercultural skills</li><li>You are able to work under high pressure and without constant supervision</li><li>You have excellent organizational, coordination skills and you can transfer knowledge</li><li>You have excellent communication skills and you are committed to teamwork</li><li>You are able to travel and work in a tense and volatile context ith strict security measures</li><li>You have a proven experience in negotiation with institutional donors, project writing and reporting</li><li>You can manage risks, change</li><li>You are fluent in English, (French and arabic knowledge would be a plus)</li></ul><p></p></section>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p><strong>Team leadership & beauty advisor management</strong><br> Supervise, coach, and motivate a team of Beauty Advisors to achieve individual and store performance goals.<br> Conduct regular performance reviews, provide feedback, and implement development plans.<br> Train new and existing team members on product knowledge, selling techniques, customer service standards, and company policies.<br> Create and manage staff schedules to ensure adequate coverage and operational efficiency.<br> Foster a positive, collaborative, and high-performing team culture.</p> <p><strong>Customer experience</strong><br> Ensure every customer receives exceptional service and personalized beauty consultations.<br> Resolve customer concerns and escalations professionally and promptly.<br> Monitor customer satisfaction levels and implement actions to enhance the overall shopping experience.<br> Lead by example in delivering outstanding customer engagement and service excellence.</p> <p><strong>Sales & KPI management</strong><br> Drive store sales performance and achievement of revenue targets.<br> Monitor and analyze key performance indicators (KPIs), including:</p> <ul> <li>Sales revenue</li> <li>Conversion rate</li> <li>Average transaction value (ATV)</li> <li>Units per transaction (UPT)</li> <li>Customer retention and loyalty program performance</li> <li>Individual team member sales performance</li> </ul> <p>Develop and execute action plans to improve sales results and KPI performance.<br> Identify opportunities for upselling, cross-selling, and promotional activities.</p> <p><strong>Store operations</strong><br> Oversee all day-to-day store operations to ensure smooth and efficient functioning.<br> Ensure compliance with company policies, procedures, and operational standards.<br> Manage inventory levels, stock replenishment, stock counts, and loss prevention initiatives.<br> Maintain visual merchandising standards and ensure store presentation aligns with brand guidelines.<br> Coordinate receiving, transfers, and inventory accuracy activities.</p> <p><strong>Business performance & reporting</strong><br> Prepare and review daily, weekly, and monthly performance reports.<br> Analyze sales trends, customer feedback, and operational metrics to identify opportunities for improvement.<br> Support store management in implementing business strategies and operational initiatives.<br> Monitor expenses and contribute to achieving profitability objectives.</p> <h4>What you’ll need to succeed</h4> <ul> <li>2–5 years of retail supervisory or leadership experience, preferably within beauty, cosmetics, skincare, or luxury retail.</li> <li>Proven experience managing sales teams and driving KPI performance.</li> <li>Strong leadership, coaching, and team development skills.</li> <li>Excellent customer service and communication abilities.</li> <li>Strong organizational and problem-solving skills.</li> <li>Proficiency in POS systems, inventory management, and retail reporting tools.</li> <li>Flexible availability, including evenings, weekends, and holidays as required.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><strong><span>JOB PURPOSE&nbsp;</span></strong></p><br> <br> <p><span>- Monitor and review the monthly closing activities of all entities, including the accounting treatment of gross profit, analysis of production and cost variances, and preparation of summary reports. Highlight any abnormal cases or values. </span></p><br> <p><span>- Prepare the calculation of product gross profit margins across the Group and compare them with last year and other relevant periods, including standard vs. actual cost analysis. </span></p><br> <p><span>- Provide the Group with consolidated cost data for each budgeting and forecasting cycle. </span></p><br> <p><span>- Update monthly reporting templates (Power BI) by extracting raw data from various systems and reports and generating preliminary results. </span></p><br> <p><span>- Develop new report and dashboard models (Power BI) and update existing dashboards as required. </span></p><br> <p><span>- Review PURP solution results monthly to ensure the accuracy of Hikma Group’s financial statements. </span></p><br> <p><span>- Prepare and calculate group-level product costing and profitability and contribute to the consolidation of Hikma Group’s financial results, including monthly analytical reporting.</span></p><br> <br> <p><strong><span>KEY ACCOUNTABILITIES&nbsp;</span></strong></p><br> <br> <ul> <li><span>Monitor, analyze, and review entities’ monthly closing activities, including the accounting treatment of COGS and gross profit. Analyze production and cost variances, underapplied overhead, and coordinate with entities on annual standard overhead rate calculations and other costing-related tasks. </span></li> <li><span>Validate and review the PURP solution results each month-end and submit the finalized outcomes. </span></li> <li><span>Collaborate with planning teams across all sites to compute and maintain consolidated standard cost data for budgeting and forecasting cycles. </span></li> <li><span>Update monthly report templates (Power BI) by extracting raw data from various systems and reports and generate preliminary results. </span></li> <li><span>Design and prepare new Power BI dashboards and report models, and update existing dashboards as needed. </span></li> <li><span>Perform costing audits for entities as required. </span></li> <li><span>Conduct cost and profitability calculations and analysis for Hikma products at group level. </span></li> <li><span>Monthly to check consolidated results up to gross profit including preparation and analytical review. </span></li> <li><span>Prepare consolidated product cost calculations as needed. </span></li> <li><span>Support entities and the IT–SAP team by providing guidance and system support for projects or issues related to SAP – Costing and the FIEX financial control modules. </span></li> <li><span>Perform any additional tasks assigned as part of daily operations.</span></li> </ul> <br> <p><strong><span>QUALIFICATIONS, EXPERIENCE, &amp; SKILLS&nbsp;</span></strong></p><br> <br> <p><strong><span>QUALIFICATIONS</span></strong></p><br> <ul> <li><strong><span>Minimum:</span></strong><span>&nbsp;Bachelor’s degree in Business&nbsp;with&nbsp;concentration in Finance or Accounting related fields.</span></li> <li><strong><span>Preferred:</span></strong><span>&nbsp;Preferably a CMA/CPA holder.</span></li> </ul> <br> <p><strong><span>EXPERIENCE</span></strong></p><br> <ul> <li><strong><span>Minimum:</span></strong><span>&nbsp;2-5&nbsp;years of experience in costing and financial reporting fields, intermediate technical SAP experience for a manufacturing company.</span></li> <li><strong><span>Preferred:&nbsp;</span></strong><span>Experience with Excel Power Query or Power BI or similar system is highly valuated.</span></li> </ul> <br> <p><strong><span>SKILLS</span></strong></p><br> <ul> <li><span>&nbsp;&nbsp;Strong analytical, financial modelling, and reporting skills (Advanced user of Excel).</span></li> <li><span>Ability to develop strategic relationships with business partners and feel comfortable handling large volumes of complex data and presenting findings to senior management</span></li> <li><span>Professional verbal and written communication with an ability to work effectively and cross-functionally with all levels of the organization in both finance and operations.</span></li> <li><span>Ability to digest large quantities of data to build financial and management reports combined with strong attention to detail.</span></li> <li><span>Demonstrated ability to handle sensitive and confidential information.</span></li> </ul> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Customer Success Manager is responsible for customer success, project governance, and order-to-cash follow-up across Zain Group and OpCo projects.<br> The role will ensure strong client communication, timely delivery coordination, acceptance tracking, invoicing follow-up, and escalation management to improve customer satisfaction, revenue recognition, and project execution.<br> Responsibilities: Customer Success &amp; Communication Act as the main coordination point for customer updates across active Zain Group and OpCo projects.<br> Ensure regular communication with clients on project status, risks, dependencies, and next steps.<br> Improve customer experience by proactively addressing issues before escalation.<br> Order-to-Cash Governance Track the full project lifecycle from PO issuance to delivery, acceptance, invoicing, and collection.<br> Follow up on pending POs, SOFs, delivery milestones, acceptance certificates, invoices, and payment status.<br> Coordinate with Sales, Delivery, Finance, Legal, Procurement, and Business Units to remove blockers.<br> Project Delivery Follow-up Monitor project progress with delivery teams and ensure timelines are updated and communicated.<br> Highlight delivery delays, pending actions, risks, and dependencies to the account owner and BU leaders.<br> Maintain a clear project tracker covering status, owner, timeline, commercial value, and next action.<br> Escalation Management Identify issues early and escalate internally when support is needed from BU, Finance, Legal, or senior management.<br> Ensure escalations are documented, followed up, and closed with clear ownership.<br> Revenue Recognition Support Support timely revenue recognition by ensuring project milestones, acceptance documents, and invoicing requirements are completed.<br> Work closely with Finance and Delivery teams to minimize delays in billing and collection.<br> Reporting &amp; Governance Prepare weekly project status reports covering delivery, commercial, financial, and customer success updates.<br> Support monthly governance reviews with Zain Group and OpCos.<br> Maintain dashboards for pipeline-to-delivery, order-to-cash, pending approvals, and escalations.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> 5+ years of experience in customer success, project coordination, account management, PMO, or delivery governance.<br> Strong understanding of AI, ICT, cloud, cybersecurity, managed services, and digital transformation projects.<br> Experience managing enterprise customers and internal cross-functional teams.<br> Strong follow-up, communication, reporting, and escalation management skills.<br> Ability to work with senior stakeholders across Sales, Delivery, Finance, Legal, Procurement, and Business Units.<br> Experience working with telecom operators or enterprise technology customers.<br> Knowledge of order-to-cash, project acceptance, invoicing, and revenue recognition processes.<br> Bachelor’s degree in Business Administration, IT, Management, or a related field PMP, ITIL, or customer success certification is a plus.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Sr. Sales Manager <ul> <li><span>Posting Date</span>: 21/07/2026</li> <li><span>Ref</span>: SJOR-150</li> <li><span>Position</span>: Sr. Sales Manager</li> <li> </li><li><span>Location</span>: Jordan</li> <li><span>City</span>: Amman </li> <li> </li><li><span>Sector</span>: Manufacturing</li> <li><span>Years of Experience</span> 8 to 15 years in the Packaging industry</li> <li> </li><li><span>Qualification</span>: Bachelor Degree in Business Administration or related field</li> <li><span>Salary</span>: 2500 - Up to 3500 JOD </li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: Sr. Sales Manager Overview Our client is a leading manufacturing company operating in the Packaging industry. We are seeking an experienced and results-driven Sr. Sales Manager to lead the sales function, develop and execute strategic sales plans, and drive sustainable business growth. The ideal candidate will have a proven background in packaging manufacturing, strong leadership capabilities, and extensive GCC market experience. Description Sales Strategy &amp; Business Growth <ul> <li>Develop and implement comprehensive sales strategies aligned with the company's growth objectives.</li> <li>Prepare annual sales plans, budgets, and revenue forecasts.</li> <li>Identify new business opportunities and expand the company's market share across existing and new markets.</li> <li>Develop initiatives to maximize sales performance and long-term profitability.</li> </ul> Sales Team Leadership <ul> <li>Lead, mentor, and manage the sales team to ensure high performance and achievement of sales targets.</li> <li>Set individual sales objectives and monitor team performance through regular reviews and coaching.</li> <li>Develop sales territories, allocate accounts, and optimize field sales coverage.</li> <li>Build a high-performance sales culture focused on accountability and continuous improvement.</li> </ul> Customer &amp; Key Account Management <ul> <li>Build and maintain strong relationships with key customers and strategic accounts.</li> <li>Support the sales team in managing major customer negotiations and closing high-value opportunities.</li> <li>Ensure high levels of customer satisfaction while strengthening long-term business relationships.</li> <li>Monitor customer needs and market trends to identify new growth opportunities.</li> </ul> Sales Planning &amp; Performance Management <ul> <li>Monitor sales KPIs and analyze performance against targets.</li> <li>Prepare regular sales reports, forecasts, and business reviews for senior management.</li> <li>Develop corrective action plans to improve sales performance where required.</li> <li>Ensure effective implementation of pricing strategies and commercial policies.</li> </ul> Cross-Functional Collaboration <ul> <li>Work closely with Production, Operations, and Supply Chain to ensure customer requirements are fulfilled efficiently.</li> <li>Coordinate with Marketing to support promotional activities and business development initiatives.</li> <li>Ensure smooth communication between internal departments to achieve commercial objectives.</li> </ul> Requirements <ul> <li><strong>Education:</strong> Bachelor's Degree in Business Administration, Marketing, Industrial Engineering, or a related field.</li> <li><strong>Experience:</strong> Minimum of 10 years of progressive sales experience, including at least 5 years in a senior sales management position.</li> <li><strong>Industry Experience:</strong> <strong>Mandatory experience within the Packaging Manufacturing industry (Packaging / Carton / Flexible Packaging / Plastic Packaging or similar manufacturing environments).</strong></li> <li><strong>GCC Experience:</strong> <strong>Strong GCC market experience is mandatory.</strong></li> <li><strong>Leadership Experience:</strong> Proven experience managing and developing sales teams, setting sales territories, supervising field sales representatives, and driving sales performance.</li> <li><strong>Skills:</strong> Strong sales planning, business development, market expansion, team leadership, negotiation, forecasting, analytical, and commercial management skills.</li> <li><strong>Candidate Location:</strong> Candidates based inside or outside Jordan are welcome to apply.</li> <li><strong>Languages:</strong> Fluent Arabic and English.</li> <li><strong>Availability:</strong> Immediate or 30-day joining preferred.</li> </ul> Compensation &amp; Benefits <ul> <li><strong>Salary Range:</strong> 2500 JOD up to 3500 JOD</li> </ul> <br> More<br> </li> </ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced Network Manager to lead the design, implementation, security, and continuous improvement of our enterprise network infrastructure.<br> The successful candidate will oversee network operations, drive infrastructure projects, ensure regulatory compliance, and lead a team responsible for delivering secure, reliable, and high-performing network services that support the bank's business objectives.<br> Key Responsibilities Oversees the design, development, installation, and configuration of networks (VPN / Wi-Fi / WAN / LAN) based on business requirements, evaluates new solutions, and provides recommendations regarding network upgrades or expansions.<br> Leads the technical team in network expansion projects, network development or replacement initiatives, and the implementation of new systems, ensuring project completion within the defined timeline.<br> Manages and supervises troubleshooting and network issue resolution with the internal team and external support companies, ensuring service continuity.<br> Ensures that all issues and solutions are properly documented in the bank's incident management system.<br> Proactively prevents failures through regular maintenance and performance monitoring of network devices.<br> Monitors contracts related to network equipment maintenance, communication line agreements, and licenses for network systems and devices, ensuring full compliance with contract terms and timely renewals.<br> Supervises the backup processes for configurations and data related to network devices, ensuring data integrity and availability to safeguard the bank’s rights and maintain continuity under all circumstances.<br> Documents and regularly updates the network architecture and associated systems.<br> Participates in or supervises the team in testing and activating the disaster recovery site at Bank of Jordan to ensure business continuity.<br> Oversees the configuration and integration of network lines related to the call center, in accordance with established procedures and instructions.<br> Implements and ensures compliance with the PCI DSS standard on all network and security devices, ensuring the bank’s adherence to regulatory requirements.<br> Implements and ensures the enforcement of security policies to protect the internal and external network from breaches and cyberattacks.<br> Performs daily tasks in accordance with approved policies and procedures, and within the scope of granted authorities.<br> Supervises and follows up on network monitoring systems, ensuring their optimal performance and the timely updating of monitoring tools and devices.<br> Provides technical, training, and consulting support to other teams, helping stakeholders resolve their issues efficiently.<br> Ensures daily operations run smoothly in alignment with approved policies, procedures, and authorized limits.<br> Acts as a primary or backup member in the bank's business continuity and emergency teams, performing all required tasks to minimize the impact of crises and restore operations promptly.<br> Bachelor’s degree in Network Engineering, Computer Engineering, or any related field.<br> Holder of at least one certification in the following areas: Routing &amp; Switching Firewalls Web Application Firewall (WAF) Wi-Fi Voice Systems Minimum of 8 years of practical experience in relevant job functions.<br> Proficiency in English, both spoken and written.<br> Strong computer literacy and ability to work with applied systems.<br> Supervisory and managerial skills.<br> Analytical thinking skills.<br> Ability to motivate and work as part of a team.<br> Thorough knowledge of internal and external policies and procedures that govern the work, including their updates.<br> Strong communication and interpersonal skills.<br> Ability to work under pressure.<br> Strong planning and organizational abilities.<br></span> </div>

<p><h4>Position summary</h4> <p>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean, current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p> <p>Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean, current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p> <p>Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Our jobs aren’t just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the lookout for new trends, micro-local offerings, and guests’ evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done.</p> <p>Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests’ needs. They should be passionate about the guest service experience, but also have an eye for detail – from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional.</p> <p>Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for bartenders – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualification</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> At least 1 year of related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property.</p> <p>You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Our jobs aren’t just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the lookout for new trends, micro-local offerings, and guests’ evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done.</p> <p>Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests’ needs. They should be passionate about the guest service experience, but also have an eye for detail – from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional.</p> <p>Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for bartenders – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualification</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> At least 1 year of related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property.</p> <p>You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests’ evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests’ needs. They should be passionate about the guest service experience, but also have an eye for detail – from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional. Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Bartenders – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the role</b></p><br><br><br><p>Our Communication/Reservation Agent promotes the hotel and provides information to prospective guests, converts incoming calls into confirmed bookings, and coordinates all details related to each reservation.</p><br><br><br><p><b>What you will do:</b></p><br><br><ul><li>Answers phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions.</li><li>Taking telephone, e-mail and fax reservations enquiries.</li><li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints.</li><li>Acquire comprehensive knowledge of the Hotel and the company and keep updated with seasonal changes and new information.</li><li>Utilizes and ensures proper working condition of the telephone switchboard, the hotel computer systems and high-speed Internet system.</li><li>Responsible for non-phone communication and reservation duties, including processing new bookings, updating and organizing existing reservations, and responding to inquiries received through the reservations email inbox.</li><li>Answers general reservations emails, retrieve and distribute mail and process brochure requests.</li><li>Accepts and delivers wake-up calls and messages in a timely manner.</li><li>Performs installation and repairs of telephone or high-speed Internet services in the guest room or public area meeting space.</li></ul><br><p><b>What you bring:</b></p><br><br><ul><li>Bachelor Degree / Diploma degree or equivalent experience.</li><li>A minimum of 1 year of experience in same field.</li><li>Excellent verbal communication skills in both Arabic and English Languages.</li><li>Customer service experience.</li><li>Strong sales skills.</li></ul><br><p><b>What we offer:&nbsp;</b></p><br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent training and development opportunities.</li><li>Complimentary dry cleaning for employee uniforms.</li><li>Complimentary employee meals.</li></ul><br><p><b>Schedule &amp; Hours:</b></p><br><br><ul><li>Full time Job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Project Governance Manager to establish and enhance our project governance framework, standardize project management methodologies, monitor governance compliance, and provide executive reporting that supports strategic decision-making. This role is ideal for a professional with extensive experience in project governance, PMO operations, and process improvement within the banking or financial services sector.</p><p>Key Responsibilities</p><ul><li>Design, implement, and continuously improve a comprehensive Project &amp; Program Governance Framework aligned with the Bank's strategic objectives, incorporating governance policies, procedures, methodologies, templates, and standards based on industry best practices.</li><li>Assess the current project management operating model, identify process improvement opportunities, and lead initiatives that enhance operational efficiency, service quality, and project delivery effectiveness.</li><li>Define governance procedures for projects and programs across the Group, establish RACI matrices for all key project deliverables, monitor compliance, and provide guidance and support to project stakeholders.</li><li>Develop project and program quality standards across the Bank, conduct periodic governance compliance reviews for projects managed by both the Enterprise PMO and other business units, report findings to the Head of Enterprise PMO, and recommend improvement initiatives.</li><li>Review, challenge, validate, and consolidate project reports submitted by Project Managers while standardizing reporting formats and executive presentations for Senior Management.</li><li>Establish and monitor Key Performance Indicators (KPIs) to measure project and program performance, governance effectiveness, and resource utilization. Analyze performance variances, recommend corrective actions, and provide regular management reports.</li><li>Ensure governance policies, procedures, templates, and methodologies comply with regulatory requirements.</li><li>Identify project risks, establish appropriate governance controls, and implement risk mitigation measures throughout the project lifecycle.</li><li>Participate in the evaluation, selection, implementation, and enhancement of Project Management and Reporting Tools.</li><li>Coordinate with relevant stakeholders to deliver awareness sessions and training that ensure standardized reporting and consistent project performance measurement.</li><li>Promote governance awareness and provide training to Project and Program Managers across the Bank to strengthen governance capabilities and standardize project management practices.</li><li>Serve as the primary liaison between the Enterprise PMO and other business units, supporting requests from Internal Audit, Finance, and other corporate functions.</li><li>Review executive reports, regulatory reports, and internal/external audit findings, ensure timely implementation of corrective actions, and prevent recurrence through sustainable process improvements.</li><li>Participate as a primary or alternate member of the Bank's Business Continuity Management (BCM) and Emergency Response teams, carrying out assigned responsibilities to support operational resilience and business recovery.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Engineering, Computer Science, Management Information Systems (MIS), or a related discipline</li><li>Minimum of 10 years of experience in Project Management and Project Governance, preferably within the banking or financial services sector.</li><li>Strong knowledge of project governance frameworks and project management methodologies.</li><li>Excellent analytical and problem-solving skills.</li><li>Process improvement and continuous improvement mindset.</li><li>Strong planning, organization, and prioritization skills.</li><li>Leadership and stakeholder management capabilities.</li><li>Excellent written and verbal communication skills in both Arabic and English.</li><li>Advanced reporting and presentation skills.</li><li>Proficiency in project management and business systems.</li><li>Strong understanding of internal policies, procedures, and applicable regulatory requirements.</li><li>Ability to work collaboratively in cross-functional teams.</li><li>Ability to perform effectively under pressure in a fast-paced environment.</li><li>Professional Certifications: One or more of the following certifications is preferred: Project Management Professional (PMP), PMO-related professional certifications, Lean Six Sigma</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Drive daily pastry production by preparing specialty desserts, baked goods, and cold-set items while regulating pastry equipment such as ovens, proofers, and mixers to maintain optimal quality standards. Execute portioning, shaping, glazing, and decorative finishing aligned with brand presentation guidelines. Manage ingredient flow by thawing frozen doughs and fillings under controlled refrigeration, maintaining batch logs and HACCP compliance. Monitor quality and volume against forecast, communicate support needs during high-demand periods, and liaise with culinary leadership regarding surplus items for specials. Keep service teams informed of daily pastry offerings, sell-outs, and allergen-sensitive items, ensuring a seamless guest experience and consistent product delivery.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Position Summary </b>We are seeking a motivated Junior ERPNext / Frappe Engineer to support the implementation, configuration, customization, and ongoing enhancement of our ERP platform built on ERPNext and the Frappe Framework. The successful candidate will work closely with business stakeholders and internal teams to assist in translating operational requirements into ERP solutions, support business process automation initiatives, and help maintain the organization s ERP environment. This role offers an excellent opportunity to gain hands-on experience across multiple ERP modules, business functions, and enterprise technology initiatives. This is primarily an onsite position with occasional remote work flexibility. Key Responsibilities ERP Configuration &amp; Implementation Support Assist in configuring ERPNext modules according to business requirements. Support implementation activities across: Finance &amp; Accounting CRM &amp; Sales Procurement Inventory &amp; Warehousing Human Resources Projects Assets Service Management Configure forms, fields, roles, permissions, notifications, and workflows. Participate in system setup, testing, deployment, and post-go-live support activities. Business Process Support Document existing business processes and operational requirements. Assist in mapping business processes into ERP workflows. Help identify process improvement and automation opportunities. Support preparation of functional and technical documentation. Data Migration &amp; System Maintenance Prepare, validate, and import business data into ERPNext. Assist with data cleansing and migration activities. Support routine system maintenance and configuration updates. Help troubleshoot user issues and system errors. Frappe Development &amp; Customization Assist in developing and maintaining customizations using the Frappe Framework. Create basic: Custom Fields Reports Print Formats Dashboards Scripts Support development and testing of integrations with third-party systems. Participate in code reviews and testing activities. User Support &amp; Training Provide first-level support to ERP users. Assist with user onboarding and training sessions. Create user guides and system documentation. Track and resolve support requests in a timely manner. Testing &amp; Quality Assurance Execute functional testing and user acceptance testing activities. Validate workflows and business rules. Document issues and support resolution efforts. Ensure implemented solutions meet business requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Systems, Software Engineering, Business Information Technology, or a related field.</li><li>1 3 years of experience in ERP systems, business applications, software development, or system implementation.</li><li>Basic understanding of ERP concepts and business processes.</li><li>Knowledge of: ERPNext (preferred) Frappe Framework (preferred) Python JavaScript SQL databases REST APIs</li><li>Strong analytical and problem-solving skills.</li><li>Ability to learn new technologies quickly.</li><li>Strong communication and documentation skills.</li><li>Preferred Qualifications Exposure to ERPNext or Frappe projects.</li><li>Experience with business process documentation.</li><li>Familiarity with Linux environments.</li><li>Knowledge of accounting, procurement, HR, or inventory management processes.</li><li>Experience with Git version control.</li><li>ERPNext or Frappe training/certifications.</li></ul><p>Key Competencies</p><ul><li>Attention to Detail</li><li>Problem Solving</li><li>Process Thinking</li><li>Team Collaboration</li><li>Technical Curiosity</li><li>Communication Skills</li><li>Organization and Documentation</li><li>Customer Service Mindset</li><li>Adaptability and Continuous Learning</li></ul><p>Success Measures</p><p>The successful candidate will:</p><ul><li>Effectively support ERPNext implementation projects.</li><li>Deliver accurate system configurations and documentation.</li><li>Resolve user issues efficiently.</li><li>Contribute to process automation and system improvements.</li><li>Maintain high-quality data and system integrity.</li><li>Continuously develop ERPNext, Frappe, and business process expertise.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <strong>Core Responsibilities</strong> </div> <div> The following responsibilities cover the day-to-day scope of the role. Skillup-specific operational detail is captured separately in the next section.<br> </div> <div> <strong>1. CRM Management &amp; Data Integrity</strong> </div> <div> Own and maintain the HubSpot CRM as the primary system administrator:<br> </div> <ul> <li>Maintain accurate, clean, and consistently structured contact, company, and deal records across all lifecycle stages.</li> <li>Define and enforce data entry standards and field usage conventions to prevent duplication and inconsistency.</li> <li>Conduct regular database audits to identify and resolve data quality issues, outdated records, and inactive contacts.</li> <li>Manage user access, permissions, and CRM settings to ensure the system remains organised and secure.</li> </ul> <div> <strong>2. Lead Management &amp; Nurturing</strong> </div> <div> Act as the operational hub between marketing-generated leads and sales follow-up:<br> </div> <ul> <li>Oversee the full lead lifecycle from initial capture through qualification, assignment, nurturing, and handoff to sales.</li> <li>Build and maintain lead scoring models to prioritize high-intent leads for faster sales response.</li> <li>Set up and monitor lead assignment rules to ensure the right lead reaches the right person at the right time.</li> <li>Track and reduce lead leakage by identifying points in the funnel where leads drop out or go unattended.</li> </ul> <div> <strong>3. Marketing Automation &amp; Workflows</strong> </div> <div> Design and manage automations that make the marketing and sales process faster, smarter, and more consistent:<br> </div> <ul> <li>Build HubSpot workflows covering enrolment triggers, follow-up sequences, internal notifications, lifecycle stage transitions, and deal creation.</li> <li>Create and manage email and SMS sequences, including welcome flows, re-engagement campaigns, post-event follow-ups, nurturing tracks, and sales outreach cadences.</li> <li>Automate repetitive manual tasks across marketing and sales to reduce time-to-action and improve consistency.</li> <li>Regularly audit and optimize existing automations to remove redundancy, resolve errors, and improve performance.</li> </ul> <div> <strong>4. Reporting &amp; Performance Analysis</strong> </div> <div> Turn CRM data into actionable insights for leadership, marketing, and sales:<br> </div> <ul> <li>Build and maintain dashboards and reports in HubSpot tracking lead volume, conversion rates, pipeline health, email performance, and campaign ROI.</li> <li>Identify conversion bottlenecks in the funnel and make data-backed recommendations for improvement.</li> <li>Support marketing campaign tracking by ensuring UTM parameters, form submissions, and source data are captured and attributed accurately.</li> <li>Deliver the regular reporting cadence to leadership (detailed in the BD &amp; Sales section below).</li> </ul> <div> <strong>5. Cross-Team Collaboration</strong> </div> <div> This role sits at the intersection of marketing and sales, success depends on strong collaboration:<br> </div> <ul> <li>Work with the marketing team to ensure campaigns are properly configured in HubSpot, with correct segmentation, enrolment, and tracking.</li> <li>Work with the sales team to understand pipeline needs, friction points, and feedback on lead quality.</li> <li>Participate in marketing-sales alignment meetings and act as the CRM voice in planning discussions.</li> <li>Train and support team members on HubSpot usage, best practices, and new features as they are rolled out.</li> </ul> <div> <strong>6. HubSpot BD &amp; Sales Operations Skillup-Specific Scope</strong> </div> <div> Skillup MENA operates a high-volume BD and Sales cycle across the GCC. The responsibilities below are unique to our environment and go beyond standard CRM administration. Where they expand on a topic already introduced above, they are the operational source of truth.<br> </div> <div> <strong>7. Lifecycle Stage Framework &amp; Governance</strong> </div> <div> Skillup operates a single, unified lifecycle stage framework across contacts and companies:<br> </div> <ul> <li><strong>Framework:</strong>Lead BD Qualified Lead SQL Opportunity Customer Unqualified Contact.</li> <li>Maintain and enforce this framework across the BD pipeline. Build and manage the workflows that automate stage transitions based on deal creation, meeting outcomes, and activity triggers, including the Clear-then-Set pattern for backward stage movements and ongoing suppression of unused custom stages.</li> <li>Monitor Opportunity stage bloat, run monthly checks to identify contacts sitting in Opportunity with no open deal, and trigger the appropriate reclassification workflow (BD Qualified Lead for recently active contacts; Lead for stale or never-contacted records). Target: Opportunity stage should only contain contacts with an active open deal.</li> <li>Manage and grow the Unqualified Contact segment, ensure disqualified leads, Closed Lost deal contacts, and 7-touch-no-response BD leads are correctly reclassified and suppressed from active sequences, with a re-engagement eligibility check after 6 months.</li> </ul> <div> <strong>8. BD Pipeline &amp; Lead Object Management</strong> </div> <ul> <li>Own the Lead object setup in HubSpot, ensure all BD reps create Lead records correctly linked to contacts and companies, and that all outreach activities (calls, notes, emails) are logged from inside the Lead record to enable Lead-level reporting.</li> <li>Implement and maintain the BD 7-touch cadence SOP in HubSpot Sequences build country-specific and industry-specific email sequences (KSA, UAE, Qatar, Oman, Kuwait) aligned to the BD outreach playbook, with correct enrolment logic, suppression lists, and reply-triggered notifications to company owners.</li></ul><ul> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div> <strong>Essential</strong> <ul> <li>Minimum 2 years of hands-on experience in CRM management, marketing automation, or a closely related RevOps role.</li> <li>Proven experience using HubSpot CRM, contacts, companies, deals, pipelines, and properties.</li> <li>Experience building and managing HubSpot workflows and automation sequences.</li> <li>Strong understanding of lead management principles: scoring, segmentation, lifecycle stages, and nurturing.</li> <li>Solid analytical skills, comfortable working with data, building reports, and deriving insights.</li> <li>Excellent attention to detail, particularly around data accuracy and process documentation.</li> <li>Strong communication skills, able to translate technical CRM concepts into clear guidance for non-technical colleagues.</li> </ul> <strong>Preferred</strong> <ul> <li>HubSpot Marketing Hub experience, managing email campaigns, forms, landing pages, and campaign reporting.</li> <li>HubSpot certifications (CRM, Marketing, Sales, or RevOps tracks).</li> <li>Familiarity with Revenue Operations (RevOps) concepts and marketing-sales alignment frameworks.</li> <li>Experience integrating HubSpot with third-party tools such as call platforms (e.g., Maqsam), enrichment tools (Lusha, SignalHire), LinkedIn Sales Navigator, or calendar systems.</li> <li>Knowledge of sales funnel optimization and conversion rate improvement methodologies.</li> <li>Experience creating and maintaining CRM documentation and SOPs.</li> </ul> </div><p></p></section>

<p>We are growing our engineering team and are looking for a technically strong Engineering Manager to lead one of our delivery teams. This is a delivery-focused leadership role: your job is to turn a cross-functional roadmap into shipped, high-quality software on a predictable cadence, while providing the technical insight and guidance needed to keep delivery pragmatic, reliable, and well-executed. The team has two clear areas of ownership. First, the Hotels domain, the guest-facing and hotel-operations features that serve our enterprise hotel customers, from in-room and on-property ordering through to stay-management and guest-services capabilities. Second, third-party integrations such as POS's (Point of Sale), PMS (Property Management System), payment gateways, and loyalty connections that the Hotels business depends on, where you own the technical relationship end-to-end. You own the throughput, quality, and getting integration-heavy work delivered efficiently. This role reports to the Engineering Director.</p><p>Your mission</p><p>You own the delivery health of your squad end-to-end. You take a mixed backlog of integration, platform, and product work and ship it predictably, at high quality, with the dependencies managed and the risks surfaced early.</p><p>Key responsibilities</p><ul><li>Manage a team of full stack engineers, actively drive their growth, performance, and engagement. Mobile engineers are a possibility as well.</li><li>Turn quarterly roadmaps into a realistic delivery plan, track progress, and report status with metrics against company goals.</li><li>Run tight agile processes and continuously improve them based on delivery metrics.</li><li>Manage dependencies across different domains, with external integration partners, escalating and resolving blockers early (e.g. with POS systems etc.).</li><li>Review RFCs and technical proposals, providing feedback on design, scalability, security, and integration risk, and helping the team converge on sound decisions before things enter a delivery commitment.</li><li>Lead technical discussions with third-party integration partners, translating between partner APIs and constraints and wi-Q's architecture, and owning the technical feasibility view in those conversations.</li><li>Improve engineering process and delivery metrics (for example cycle time, deployment frequency, change-failure rate, and defect escape rate), and use them to drive decisions.</li><li>Uphold security and compliance obligations relevant to the team's work (e.g. PCI DSS etc.), embedding them into how the squad builds rather than treating them as an afterthought.</li><li>Draft and track team OKRs and engineering KPIs (e.g. DORA); when the team is off track, show what is being done about it.</li><li>Coordinate across Product, Customer Success, DevOps, and the Foodics counterparts to deliver shared goals.</li></ul><p>What success looks like (first 6-12 months)</p><ul><li>The team has a predictable delivery cadence, with sprint and quarterly commitments met at a consistent and improving hit rate.</li><li>Cross-team and third-party dependencies are visible and managed early, so the squad is rarely blocked and rarely blocks others.</li><li>Release quality is measurably higher: fewer escaped defects and a faster, safer path from merge to production.</li><li>Delivery from the team contributes directly to improving TTV for new customer go-lives and to protecting NRR through platform stability.</li><li>The team is fully staffed, ramped, and retained, with a clear working model and a healthy engagement signal.</li><li>Product, Commercial, and Customer Success stakeholders trust the team's estimates, status, and risk flags.</li></ul><p>Your skills</p><ul><li>Demonstrated experience managing a team of software engineers, with a track record of delivering on commitments predictably.</li><li>Strong command of agile and lean delivery practices (sprints, kanban, estimation, refinement) and the maturity to adapt process to context rather than apply it dogmatically.</li><li>Proven ability to manage dependencies and coordinate delivery across multiple teams and external partners.</li><li>Technically strong: able to review RFCs and technical proposals critically, reason about architecture, scalability, and integration risk, scope engineering spikes, and hold your own in technical discussions with engineers and third-party partners.</li><li>Fluency with delivery and quality metrics, and the discipline to lead with data over anecdote.</li><li>Excellent written and verbal communication in English; able to lead with the conclusion, be concise, and be specific about blockers and decisions needed.</li><li>Ability to translate technical concepts into easily digestible language for non-technical business stakeholders.</li><li>Experience operating in multi-market or multi-region environments, ideally with distributed and remote teams.</li><li>Comfortable in a fast-moving scale-up where priorities shift and ambiguity is normal.</li></ul><p>Nice-to-haves</p><ul><li>Experience in B2B SaaS with high-volume B2C traffic patterns.</li><li>Background in hospitality-tech, food and beverage, payments, or last-mile delivery.</li><li>Working knowledge of our stack: Google Cloud Platform (GCP), Kubernetes, GitHub, PHP/Symfony, NodeJS, Typescript, and a mobile stack (Capacitor, Ionic, or React Native).</li><li>Familiarity with integrating third-party systems (POS, PMS, payment gateways, delivery aggregators) and the reliability challenges they bring.</li><li>Experience hiring and scaling engineering teams in the MENA region.</li><li>BSc or MSc degree (or equivalent experience).</li></ul><p>What we offer</p><ul><li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.</li><li>Encouragement to grow into a Feature Development Lead.</li><li>A competitive salary.</li><li>Ample time to learn new concepts - including paid development and business-related conferences.</li><li>Fully remote working, no commuting expenses.</li><li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.</li><li>25 days holiday (plus bank holidays), with an additional day per year of service.</li><li>Regular all-company socials and quarterly team socials.</li><li>A team that genuinely likes learning and shipping together.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Demonstrated experience managing a team of software engineers, with a track record of delivering on commitments predictably.</li><li>Strong command of agile and lean delivery practices (sprints, kanban, estimation, refinement) and the maturity to adapt process to context rather than apply it dogmatically.</li><li>Proven ability to manage dependencies and coordinate delivery across multiple teams and external partners.</li><li>Technically strong: able to review RFCs and technical proposals critically, reason about architecture, scalability, and integration risk, scope engineering spikes, and hold your own in technical discussions with engineers and third-party partners.</li><li>Fluency with delivery and quality metrics, and the discipline to lead with data over anecdote.</li><li>Excellent written and verbal communication in English; able to lead with the conclusion, be concise, and be specific about blockers and decisions needed.</li><li>Ability to translate technical concepts into easily digestible language for non-technical business stakeholders.</li><li>Experience operating in multi-market or multi-region environments, ideally with distributed and remote teams.</li><li>Comfortable in a fast-moving scale-up where priorities shift and ambiguity is normal.</li><li>Experience in B2B SaaS with high-volume B2C traffic patterns.</li><li>Background in hospitality-tech, food and beverage, payments, or last-mile delivery.</li><li>Working knowledge of our stack: Google Cloud Platform (GCP), Kubernetes, GitHub, PHP/Symfony, NodeJS, Typescript, and a mobile stack (Capacitor, Ionic, or React Native).</li><li>Familiarity with integrating third-party systems (POS, PMS, payment gateways, delivery aggregators) and the reliability challenges they bring.</li><li>Experience hiring and scaling engineering teams in the MENA region.</li><li>BSc or MSc degree (or equivalent experience).</li></ul>

<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Shelter &amp; Site Management Contract duration: 3 months and half with possibility of extension (Pending funding confirmation). Starting Date : ASAP Location : Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The primary assessment sitting under the SAO will be the Comprehensive Shelter Needs Assessment and associated Joint Analysis Workshop. Additionally, targeted assessments are expected to be developed and implemented throughout the contracted period. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage • Experience in attending and/or facilitating joint analysis workshops (e.g. IPC) would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. • Where necessary, leading on Joint Analysis Workshops between IMPACT and partner organisations, The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT. REQUIREMENTS • Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.; •</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</p><p>3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</p><p>Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</p><p>Experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</p><p>Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</p><p>Prior experience with Sites and Shelter research, or related professional experience, is required;</p><p>Excellent verbal and written communication and drafting skills for effective reporting required;</p><p>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</p><p>Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</p><p>Ability to operate in a complex and challenging security environment.</p><p>Past experience in the region is desirable;</p><p>Fluency in English required, Arabic is an asset</p>

<p>Industry Distribution and Payment Support airlines, travel sellers, and industry stakeholders in the adoption and implementation of Modern Airline Retailing, Offers and Orders capabilities, and IATA payment solutions across Africa and the Middle East, driving industry readiness and successful transformation outcomes. Monitor the execution and progress of regional distribution transformation and payment initiatives across Africa and the Middle East, identifying implementation challenges and providing recommendations and corrective actions to support successful delivery. Track market developments, regulatory changes, industry trends, and competitive dynamics impacting distribution transformation and the payments landscape, identifying opportunities, risks, and actions to accelerate adoption and deliver business value. Develop and maintain regional performance metrics, adoption dashboards, and implementation reports to support data-driven decision-making and provide insights and recommendations to the Head of Industry Distribution and Transformation. Deliver regional workshops, webinars, roadshows, and awareness campaigns on Modern Airline Retailing, Offers and Orders, IATA Settlement Systems, and IATA Payment Initiatives to increase industry understanding, promote best practices, and facilitate the adoption of transformation programs. Regional Mobilization Lead and Execute regional mobilization activities to collect industry input , share updates with industry partners (Agents &amp; Airlines), and to support new business cases or enhance products development . Monitor the progress of regional campaigns and mobilization initiatives, coordinating with internal and external stakeholders to ensure timely completion of agreed actions, and provide regular status updates and recommendations to management. IATA Settlement Systems (ISS) and local Governance Support In collaboration with Country Managers, build and maintain strong relationships with airlines, travel agents, and freight forwarders to support the adoption and growth of IATA's financial and distribution services. Manage and influence local ISS governance bodies (APJC, CC, LFCAG, and other relevant forums) to drive effective decision-making, ensure the implementation of robust risk management frameworks, and maintain alignment with global governance standards while ensuring full legal and regulatory compliance. Monitor and forecast market developments, industry trends, and emerging risks, proactively identifying opportunities to enhance ISS performance, customer value, and market penetration. Drive customer excellence across assigned markets by proactively understanding stakeholder needs, managing escalations effectively, and strengthening customer satisfaction, loyalty, and confidence in IATA's services. Manage ISS expansion and other initiatives/ projects across assigned markets, collaborating with project teams and cross-functional stakeholders at local, regional, and headquarters levels throughout the project lifecycle, from business case development and stakeholder engagement to implementation and post-launch review. Teamwork and Expert Knowledge Build strong partnerships with internal stakeholders and senior management to support the achievement of regional objectives and global strategy, while providing guidance to Area Managers on Payment and Distribution initiatives to ensure alignment with organizational priorities. Contribute to a culture of inclusion, integrity, collaboration, innovation, and continuous improvement, fostering strong teamwork and a customer-centric mindset across the region. Collaborate effectively across functions in an agile and forward-looking manner, anticipating challenges, identifying opportunities, and proactively recommending solutions to support business success. Provide quantitative and qualitative market insights and analysis to support global Financial Services, Payments, and Distribution strategies, ensuring regional market needs and opportunities are reflected in strategic decision-making. Partner with regional and global Subject Matter Experts to strengthen organizational capabilities, promote knowledge sharing, and support the continuous development of regional expertise in Financial Services and Distribution.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree (Bachelor or Master) in Business, Economics, Aviation, Data/Analytics, or a related field;</li><li>Minimum 7 years experience in the aviation and/or travel industry, particularly in distribution and travel retail environment;</li><li>Strong Understanding of IATA Agency Programme, IATA Settlement Systems (ISS), Modern Airline Retailing, and IATA payment programs;</li><li>Demonstrated ability to influence senior industry stakeholders, lead executive-level presentations, and engage effectively with internal and external subject matter experts.</li><li>Excellent communication skills; ability to deal with a wide range of clients and professionally address any level of management</li><li>A strong track record of successful public speaking engagements;</li><li>Strong skills in workshop facilitation, stakeholder engagement, and operational planning</li><li>Excellent oral and written communications skills in English, Arabic and French</li><li>Travel Required: Y</li></ul>