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<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p><strong>Team leadership & beauty advisor management</strong><br> Supervise, coach, and motivate a team of Beauty Advisors to achieve individual and store performance goals.<br> Conduct regular performance reviews, provide feedback, and implement development plans.<br> Train new and existing team members on product knowledge, selling techniques, customer service standards, and company policies.<br> Create and manage staff schedules to ensure adequate coverage and operational efficiency.<br> Foster a positive, collaborative, and high-performing team culture.</p> <p><strong>Customer experience</strong><br> Ensure every customer receives exceptional service and personalized beauty consultations.<br> Resolve customer concerns and escalations professionally and promptly.<br> Monitor customer satisfaction levels and implement actions to enhance the overall shopping experience.<br> Lead by example in delivering outstanding customer engagement and service excellence.</p> <p><strong>Sales & KPI management</strong><br> Drive store sales performance and achievement of revenue targets.<br> Monitor and analyze key performance indicators (KPIs), including:</p> <ul> <li>Sales revenue</li> <li>Conversion rate</li> <li>Average transaction value (ATV)</li> <li>Units per transaction (UPT)</li> <li>Customer retention and loyalty program performance</li> <li>Individual team member sales performance</li> </ul> <p>Develop and execute action plans to improve sales results and KPI performance.<br> Identify opportunities for upselling, cross-selling, and promotional activities.</p> <p><strong>Store operations</strong><br> Oversee all day-to-day store operations to ensure smooth and efficient functioning.<br> Ensure compliance with company policies, procedures, and operational standards.<br> Manage inventory levels, stock replenishment, stock counts, and loss prevention initiatives.<br> Maintain visual merchandising standards and ensure store presentation aligns with brand guidelines.<br> Coordinate receiving, transfers, and inventory accuracy activities.</p> <p><strong>Business performance & reporting</strong><br> Prepare and review daily, weekly, and monthly performance reports.<br> Analyze sales trends, customer feedback, and operational metrics to identify opportunities for improvement.<br> Support store management in implementing business strategies and operational initiatives.<br> Monitor expenses and contribute to achieving profitability objectives.</p> <h4>What you’ll need to succeed</h4> <ul> <li>2–5 years of retail supervisory or leadership experience, preferably within beauty, cosmetics, skincare, or luxury retail.</li> <li>Proven experience managing sales teams and driving KPI performance.</li> <li>Strong leadership, coaching, and team development skills.</li> <li>Excellent customer service and communication abilities.</li> <li>Strong organizational and problem-solving skills.</li> <li>Proficiency in POS systems, inventory management, and retail reporting tools.</li> <li>Flexible availability, including evenings, weekends, and holidays as required.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs. Main Duties and Responsibilities • Identify, develop, and close new business opportunities. • Manage the full sales cycle from prospecting to contract closure. • Build and maintain strong relationships with customers and key stakeholders. • Understand client business requirements and position ERP solutions effectively. • Collaborate with pre-sales and technical teams to deliver tailored demonstrations and proposals. • Achieve and exceed sales targets and KPIs. • Maintain accurate pipeline and forecasting information within CRM systems.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Position Requirements</strong> • Strong understanding of ERP systems and business processes. • Hands-on experience with ERP platforms such as Oracle NetSuite and Microsoft Dynamics 365 is highly desirable. • Knowledge of Artificial Intelligence (AI) technologies, use cases, and business applications is considered an advantage. • Proven track record of achieving sales targets. • Excellent communication, presentation, and negotiation skills. • Self-motivated and customer-focused mindset. <strong>Education</strong> • Bachelor s degree in business administration, Information Technology, or a related field. <strong>Experience</strong> • 3+ years of experience in B2B software or ERP sales #LI-SK</p>

<p><h4>Position summary</h4> <p>Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems. Oversee the set-up of AV equipment in banquet and meeting rooms. Ensure all AV equipment is fully operational, repair or clean equipment when necessary. Label any broken equipment and communicate problems to manager/supervisor. Tape down and dress all loose wire and cable. Check delivered equipment and room set-up against banquet event order. Communicate any additions or deletions to flowsheets to manager/supervisor. Assist and instruct guests/customers regarding proper usage and operation of AV equipment, up-sell different AV services, and monitor equipment operation at appropriate intervals. Break-down, remove, and secure equipment when not in use. Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book.</p> <p>Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and</p><p></p>

</span></i></b></span></span></p> <p align="center" ><span >An engineering company is looking to hire:</span></p> <p align="center" ><b><span ><span >Industrial<span > Engineer (Fresh Graduated)<span ></span></span></span></span></b></p> <ul> <li><span >BSc in Industrial Engineering.</span></li> <li><span >Fresh Graduate<span >d or one year experience<span ></span></span></span></li> <li><span >English language & computer skills.</span></li> <li><span >Active, Ambitious, & responsible.</span></li> </ul> <p align="center" ><span >Qualified candidates should send their CVs with the job title by e-mail to</span></p> <p align="center" ><b><span ><a href="mailto:hrcv465@yahoo.com"><span >hrcv465@yahoo.com</span></a></span></b><b><span ></span></b></p>

<p>The Testing Manager will lead and oversee all testing activities related to the implementation of a core banking system. The role is responsible for establishing the testing strategy, governing vendor-led testing execution, and ensuring that all system components meet the required functional, technical, and regulatory standards before deployment. The position will work closely with business stakeholders, technology teams, and external vendors to ensure comprehensive test coverage and high-quality system delivery.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 14 years of experience</li><li>Proven experience in software testing, quality assurance, or test management</li><li>Proven experience managing testing for large-scale core banking system implementations</li><li>Demonstrated experience in test strategy development, test governance, and quality assurance frameworks</li><li>Experience managing end-to-end testing cycles , including System Integration Testing (SIT), User Acceptance Testing (UAT), and regression testing</li><li>Strong understanding of core banking system modules and banking operations</li><li>Experience managing test environments, defect tracking, and release readiness</li><li>Other Qualifications</li><li>Bachelor s degree in Computer Science, Information Systems, Engineering, or a related field</li><li>Strong leadership and coordination skills across business and technology teams</li><li>Strong stakeholder management and reporting capabilities</li><li>Excellent analytical and problem-solving skills</li></ul>

<p>We are seeking an experienced Project Manager Core Banking System to lead the delivery of a large-scale banking technology transformation program involving the implementation of a modern core banking platform. The role will oversee the planning, coordination, and execution of implementation activities across multiple workstreams including system configuration, integration, testing, and deployment. The successful candidate will collaborate with internal stakeholders, technology vendors, and implementation partners to ensure successful program delivery aligned with business objectives and governance standards.</p><p><strong>Desired Candidate Profile</strong></p><h2>Key Requirements</h2><ul><li>Minimum 14 years of experience</li><li>Proven experience delivering large-scale core banking system implementation projects</li><li>Experience managing end-to-end system implementation lifecycles , including planning, design, configuration, testing, and deployment</li><li>Strong knowledge of core banking architecture, modules, and banking operations</li><li>Familiarity with core banking implementation methodologies and Software Development Life Cycle (SDLC) frameworks</li><li>Experience managing project risks, issues, and change control</li><li>Experience ensuring projects meet scope, schedule, cost, and quality targets</li><li>Experience working with Agile, Waterfall, or hybrid project delivery approaches</li></ul><h2>Other Qualifications</h2><ul><li>Bachelor s degree in Information Technology, Computer Science, Business Administration, Finance, or a related field</li><li>Strong leadership and team management capabilities</li><li>Excellent stakeholder engagement and communication skills</li><li>Strong negotiation and vendor management abilities</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><strong><span>JOB PURPOSE&nbsp;</span></strong></p><br> <br> <p><span>- Monitor and review the monthly closing activities of all entities, including the accounting treatment of gross profit, analysis of production and cost variances, and preparation of summary reports. Highlight any abnormal cases or values. </span></p><br> <p><span>- Prepare the calculation of product gross profit margins across the Group and compare them with last year and other relevant periods, including standard vs. actual cost analysis. </span></p><br> <p><span>- Provide the Group with consolidated cost data for each budgeting and forecasting cycle. </span></p><br> <p><span>- Update monthly reporting templates (Power BI) by extracting raw data from various systems and reports and generating preliminary results. </span></p><br> <p><span>- Develop new report and dashboard models (Power BI) and update existing dashboards as required. </span></p><br> <p><span>- Review PURP solution results monthly to ensure the accuracy of Hikma Group’s financial statements. </span></p><br> <p><span>- Prepare and calculate group-level product costing and profitability and contribute to the consolidation of Hikma Group’s financial results, including monthly analytical reporting.</span></p><br> <br> <p><strong><span>KEY ACCOUNTABILITIES&nbsp;</span></strong></p><br> <br> <ul> <li><span>Monitor, analyze, and review entities’ monthly closing activities, including the accounting treatment of COGS and gross profit. Analyze production and cost variances, underapplied overhead, and coordinate with entities on annual standard overhead rate calculations and other costing-related tasks. </span></li> <li><span>Validate and review the PURP solution results each month-end and submit the finalized outcomes. </span></li> <li><span>Collaborate with planning teams across all sites to compute and maintain consolidated standard cost data for budgeting and forecasting cycles. </span></li> <li><span>Update monthly report templates (Power BI) by extracting raw data from various systems and reports and generate preliminary results. </span></li> <li><span>Design and prepare new Power BI dashboards and report models, and update existing dashboards as needed. </span></li> <li><span>Perform costing audits for entities as required. </span></li> <li><span>Conduct cost and profitability calculations and analysis for Hikma products at group level. </span></li> <li><span>Monthly to check consolidated results up to gross profit including preparation and analytical review. </span></li> <li><span>Prepare consolidated product cost calculations as needed. </span></li> <li><span>Support entities and the IT–SAP team by providing guidance and system support for projects or issues related to SAP – Costing and the FIEX financial control modules. </span></li> <li><span>Perform any additional tasks assigned as part of daily operations.</span></li> </ul> <br> <p><strong><span>QUALIFICATIONS, EXPERIENCE, &amp; SKILLS&nbsp;</span></strong></p><br> <br> <p><strong><span>QUALIFICATIONS</span></strong></p><br> <ul> <li><strong><span>Minimum:</span></strong><span>&nbsp;Bachelor’s degree in Business&nbsp;with&nbsp;concentration in Finance or Accounting related fields.</span></li> <li><strong><span>Preferred:</span></strong><span>&nbsp;Preferably a CMA/CPA holder.</span></li> </ul> <br> <p><strong><span>EXPERIENCE</span></strong></p><br> <ul> <li><strong><span>Minimum:</span></strong><span>&nbsp;2-5&nbsp;years of experience in costing and financial reporting fields, intermediate technical SAP experience for a manufacturing company.</span></li> <li><strong><span>Preferred:&nbsp;</span></strong><span>Experience with Excel Power Query or Power BI or similar system is highly valuated.</span></li> </ul> <br> <p><strong><span>SKILLS</span></strong></p><br> <ul> <li><span>&nbsp;&nbsp;Strong analytical, financial modelling, and reporting skills (Advanced user of Excel).</span></li> <li><span>Ability to develop strategic relationships with business partners and feel comfortable handling large volumes of complex data and presenting findings to senior management</span></li> <li><span>Professional verbal and written communication with an ability to work effectively and cross-functionally with all levels of the organization in both finance and operations.</span></li> <li><span>Ability to digest large quantities of data to build financial and management reports combined with strong attention to detail.</span></li> <li><span>Demonstrated ability to handle sensitive and confidential information.</span></li> </ul> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Customer Success Manager is responsible for customer success, project governance, and order-to-cash follow-up across Zain Group and OpCo projects.<br> The role will ensure strong client communication, timely delivery coordination, acceptance tracking, invoicing follow-up, and escalation management to improve customer satisfaction, revenue recognition, and project execution.<br> Responsibilities: Customer Success &amp; Communication Act as the main coordination point for customer updates across active Zain Group and OpCo projects.<br> Ensure regular communication with clients on project status, risks, dependencies, and next steps.<br> Improve customer experience by proactively addressing issues before escalation.<br> Order-to-Cash Governance Track the full project lifecycle from PO issuance to delivery, acceptance, invoicing, and collection.<br> Follow up on pending POs, SOFs, delivery milestones, acceptance certificates, invoices, and payment status.<br> Coordinate with Sales, Delivery, Finance, Legal, Procurement, and Business Units to remove blockers.<br> Project Delivery Follow-up Monitor project progress with delivery teams and ensure timelines are updated and communicated.<br> Highlight delivery delays, pending actions, risks, and dependencies to the account owner and BU leaders.<br> Maintain a clear project tracker covering status, owner, timeline, commercial value, and next action.<br> Escalation Management Identify issues early and escalate internally when support is needed from BU, Finance, Legal, or senior management.<br> Ensure escalations are documented, followed up, and closed with clear ownership.<br> Revenue Recognition Support Support timely revenue recognition by ensuring project milestones, acceptance documents, and invoicing requirements are completed.<br> Work closely with Finance and Delivery teams to minimize delays in billing and collection.<br> Reporting &amp; Governance Prepare weekly project status reports covering delivery, commercial, financial, and customer success updates.<br> Support monthly governance reviews with Zain Group and OpCos.<br> Maintain dashboards for pipeline-to-delivery, order-to-cash, pending approvals, and escalations.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> 5+ years of experience in customer success, project coordination, account management, PMO, or delivery governance.<br> Strong understanding of AI, ICT, cloud, cybersecurity, managed services, and digital transformation projects.<br> Experience managing enterprise customers and internal cross-functional teams.<br> Strong follow-up, communication, reporting, and escalation management skills.<br> Ability to work with senior stakeholders across Sales, Delivery, Finance, Legal, Procurement, and Business Units.<br> Experience working with telecom operators or enterprise technology customers.<br> Knowledge of order-to-cash, project acceptance, invoicing, and revenue recognition processes.<br> Bachelor’s degree in Business Administration, IT, Management, or a related field PMP, ITIL, or customer success certification is a plus.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Sr. Sales Manager <ul> <li><span>Posting Date</span>: 21/07/2026</li> <li><span>Ref</span>: SJOR-150</li> <li><span>Position</span>: Sr. Sales Manager</li> <li> </li><li><span>Location</span>: Jordan</li> <li><span>City</span>: Amman </li> <li> </li><li><span>Sector</span>: Manufacturing</li> <li><span>Years of Experience</span> 8 to 15 years in the Packaging industry</li> <li> </li><li><span>Qualification</span>: Bachelor Degree in Business Administration or related field</li> <li><span>Salary</span>: 2500 - Up to 3500 JOD </li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: Sr. Sales Manager Overview Our client is a leading manufacturing company operating in the Packaging industry. We are seeking an experienced and results-driven Sr. Sales Manager to lead the sales function, develop and execute strategic sales plans, and drive sustainable business growth. The ideal candidate will have a proven background in packaging manufacturing, strong leadership capabilities, and extensive GCC market experience. Description Sales Strategy &amp; Business Growth <ul> <li>Develop and implement comprehensive sales strategies aligned with the company's growth objectives.</li> <li>Prepare annual sales plans, budgets, and revenue forecasts.</li> <li>Identify new business opportunities and expand the company's market share across existing and new markets.</li> <li>Develop initiatives to maximize sales performance and long-term profitability.</li> </ul> Sales Team Leadership <ul> <li>Lead, mentor, and manage the sales team to ensure high performance and achievement of sales targets.</li> <li>Set individual sales objectives and monitor team performance through regular reviews and coaching.</li> <li>Develop sales territories, allocate accounts, and optimize field sales coverage.</li> <li>Build a high-performance sales culture focused on accountability and continuous improvement.</li> </ul> Customer &amp; Key Account Management <ul> <li>Build and maintain strong relationships with key customers and strategic accounts.</li> <li>Support the sales team in managing major customer negotiations and closing high-value opportunities.</li> <li>Ensure high levels of customer satisfaction while strengthening long-term business relationships.</li> <li>Monitor customer needs and market trends to identify new growth opportunities.</li> </ul> Sales Planning &amp; Performance Management <ul> <li>Monitor sales KPIs and analyze performance against targets.</li> <li>Prepare regular sales reports, forecasts, and business reviews for senior management.</li> <li>Develop corrective action plans to improve sales performance where required.</li> <li>Ensure effective implementation of pricing strategies and commercial policies.</li> </ul> Cross-Functional Collaboration <ul> <li>Work closely with Production, Operations, and Supply Chain to ensure customer requirements are fulfilled efficiently.</li> <li>Coordinate with Marketing to support promotional activities and business development initiatives.</li> <li>Ensure smooth communication between internal departments to achieve commercial objectives.</li> </ul> Requirements <ul> <li><strong>Education:</strong> Bachelor's Degree in Business Administration, Marketing, Industrial Engineering, or a related field.</li> <li><strong>Experience:</strong> Minimum of 10 years of progressive sales experience, including at least 5 years in a senior sales management position.</li> <li><strong>Industry Experience:</strong> <strong>Mandatory experience within the Packaging Manufacturing industry (Packaging / Carton / Flexible Packaging / Plastic Packaging or similar manufacturing environments).</strong></li> <li><strong>GCC Experience:</strong> <strong>Strong GCC market experience is mandatory.</strong></li> <li><strong>Leadership Experience:</strong> Proven experience managing and developing sales teams, setting sales territories, supervising field sales representatives, and driving sales performance.</li> <li><strong>Skills:</strong> Strong sales planning, business development, market expansion, team leadership, negotiation, forecasting, analytical, and commercial management skills.</li> <li><strong>Candidate Location:</strong> Candidates based inside or outside Jordan are welcome to apply.</li> <li><strong>Languages:</strong> Fluent Arabic and English.</li> <li><strong>Availability:</strong> Immediate or 30-day joining preferred.</li> </ul> Compensation &amp; Benefits <ul> <li><strong>Salary Range:</strong> 2500 JOD up to 3500 JOD</li> </ul> <br> More<br> </li> </ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced Network Manager to lead the design, implementation, security, and continuous improvement of our enterprise network infrastructure.<br> The successful candidate will oversee network operations, drive infrastructure projects, ensure regulatory compliance, and lead a team responsible for delivering secure, reliable, and high-performing network services that support the bank's business objectives.<br> Key Responsibilities Oversees the design, development, installation, and configuration of networks (VPN / Wi-Fi / WAN / LAN) based on business requirements, evaluates new solutions, and provides recommendations regarding network upgrades or expansions.<br> Leads the technical team in network expansion projects, network development or replacement initiatives, and the implementation of new systems, ensuring project completion within the defined timeline.<br> Manages and supervises troubleshooting and network issue resolution with the internal team and external support companies, ensuring service continuity.<br> Ensures that all issues and solutions are properly documented in the bank's incident management system.<br> Proactively prevents failures through regular maintenance and performance monitoring of network devices.<br> Monitors contracts related to network equipment maintenance, communication line agreements, and licenses for network systems and devices, ensuring full compliance with contract terms and timely renewals.<br> Supervises the backup processes for configurations and data related to network devices, ensuring data integrity and availability to safeguard the bank’s rights and maintain continuity under all circumstances.<br> Documents and regularly updates the network architecture and associated systems.<br> Participates in or supervises the team in testing and activating the disaster recovery site at Bank of Jordan to ensure business continuity.<br> Oversees the configuration and integration of network lines related to the call center, in accordance with established procedures and instructions.<br> Implements and ensures compliance with the PCI DSS standard on all network and security devices, ensuring the bank’s adherence to regulatory requirements.<br> Implements and ensures the enforcement of security policies to protect the internal and external network from breaches and cyberattacks.<br> Performs daily tasks in accordance with approved policies and procedures, and within the scope of granted authorities.<br> Supervises and follows up on network monitoring systems, ensuring their optimal performance and the timely updating of monitoring tools and devices.<br> Provides technical, training, and consulting support to other teams, helping stakeholders resolve their issues efficiently.<br> Ensures daily operations run smoothly in alignment with approved policies, procedures, and authorized limits.<br> Acts as a primary or backup member in the bank's business continuity and emergency teams, performing all required tasks to minimize the impact of crises and restore operations promptly.<br> Bachelor’s degree in Network Engineering, Computer Engineering, or any related field.<br> Holder of at least one certification in the following areas: Routing &amp; Switching Firewalls Web Application Firewall (WAF) Wi-Fi Voice Systems Minimum of 8 years of practical experience in relevant job functions.<br> Proficiency in English, both spoken and written.<br> Strong computer literacy and ability to work with applied systems.<br> Supervisory and managerial skills.<br> Analytical thinking skills.<br> Ability to motivate and work as part of a team.<br> Thorough knowledge of internal and external policies and procedures that govern the work, including their updates.<br> Strong communication and interpersonal skills.<br> Ability to work under pressure.<br> Strong planning and organizational abilities.<br></span> </div>

<p><h4>Position summary</h4> <p>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean, current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p> <p>Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean, current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p> <p>Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Our jobs aren’t just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the lookout for new trends, micro-local offerings, and guests’ evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done.</p> <p>Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests’ needs. They should be passionate about the guest service experience, but also have an eye for detail – from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional.</p> <p>Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for bartenders – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualification</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> At least 1 year of related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property.</p> <p>You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Our jobs aren’t just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the lookout for new trends, micro-local offerings, and guests’ evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done.</p> <p>Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests’ needs. They should be passionate about the guest service experience, but also have an eye for detail – from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional.</p> <p>Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for bartenders – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualification</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> At least 1 year of related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property.</p> <p>You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests’ evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests’ needs. They should be passionate about the guest service experience, but also have an eye for detail – from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional. Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Bartenders – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the role</b></p><br><br><br><p>Our Communication/Reservation Agent promotes the hotel and provides information to prospective guests, converts incoming calls into confirmed bookings, and coordinates all details related to each reservation.</p><br><br><br><p><b>What you will do:</b></p><br><br><ul><li>Answers phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions.</li><li>Taking telephone, e-mail and fax reservations enquiries.</li><li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints.</li><li>Acquire comprehensive knowledge of the Hotel and the company and keep updated with seasonal changes and new information.</li><li>Utilizes and ensures proper working condition of the telephone switchboard, the hotel computer systems and high-speed Internet system.</li><li>Responsible for non-phone communication and reservation duties, including processing new bookings, updating and organizing existing reservations, and responding to inquiries received through the reservations email inbox.</li><li>Answers general reservations emails, retrieve and distribute mail and process brochure requests.</li><li>Accepts and delivers wake-up calls and messages in a timely manner.</li><li>Performs installation and repairs of telephone or high-speed Internet services in the guest room or public area meeting space.</li></ul><br><p><b>What you bring:</b></p><br><br><ul><li>Bachelor Degree / Diploma degree or equivalent experience.</li><li>A minimum of 1 year of experience in same field.</li><li>Excellent verbal communication skills in both Arabic and English Languages.</li><li>Customer service experience.</li><li>Strong sales skills.</li></ul><br><p><b>What we offer:&nbsp;</b></p><br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent training and development opportunities.</li><li>Complimentary dry cleaning for employee uniforms.</li><li>Complimentary employee meals.</li></ul><br><p><b>Schedule &amp; Hours:</b></p><br><br><ul><li>Full time Job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Project Governance Manager to establish and enhance our project governance framework, standardize project management methodologies, monitor governance compliance, and provide executive reporting that supports strategic decision-making. This role is ideal for a professional with extensive experience in project governance, PMO operations, and process improvement within the banking or financial services sector.</p><p>Key Responsibilities</p><ul><li>Design, implement, and continuously improve a comprehensive Project &amp; Program Governance Framework aligned with the Bank's strategic objectives, incorporating governance policies, procedures, methodologies, templates, and standards based on industry best practices.</li><li>Assess the current project management operating model, identify process improvement opportunities, and lead initiatives that enhance operational efficiency, service quality, and project delivery effectiveness.</li><li>Define governance procedures for projects and programs across the Group, establish RACI matrices for all key project deliverables, monitor compliance, and provide guidance and support to project stakeholders.</li><li>Develop project and program quality standards across the Bank, conduct periodic governance compliance reviews for projects managed by both the Enterprise PMO and other business units, report findings to the Head of Enterprise PMO, and recommend improvement initiatives.</li><li>Review, challenge, validate, and consolidate project reports submitted by Project Managers while standardizing reporting formats and executive presentations for Senior Management.</li><li>Establish and monitor Key Performance Indicators (KPIs) to measure project and program performance, governance effectiveness, and resource utilization. Analyze performance variances, recommend corrective actions, and provide regular management reports.</li><li>Ensure governance policies, procedures, templates, and methodologies comply with regulatory requirements.</li><li>Identify project risks, establish appropriate governance controls, and implement risk mitigation measures throughout the project lifecycle.</li><li>Participate in the evaluation, selection, implementation, and enhancement of Project Management and Reporting Tools.</li><li>Coordinate with relevant stakeholders to deliver awareness sessions and training that ensure standardized reporting and consistent project performance measurement.</li><li>Promote governance awareness and provide training to Project and Program Managers across the Bank to strengthen governance capabilities and standardize project management practices.</li><li>Serve as the primary liaison between the Enterprise PMO and other business units, supporting requests from Internal Audit, Finance, and other corporate functions.</li><li>Review executive reports, regulatory reports, and internal/external audit findings, ensure timely implementation of corrective actions, and prevent recurrence through sustainable process improvements.</li><li>Participate as a primary or alternate member of the Bank's Business Continuity Management (BCM) and Emergency Response teams, carrying out assigned responsibilities to support operational resilience and business recovery.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Engineering, Computer Science, Management Information Systems (MIS), or a related discipline</li><li>Minimum of 10 years of experience in Project Management and Project Governance, preferably within the banking or financial services sector.</li><li>Strong knowledge of project governance frameworks and project management methodologies.</li><li>Excellent analytical and problem-solving skills.</li><li>Process improvement and continuous improvement mindset.</li><li>Strong planning, organization, and prioritization skills.</li><li>Leadership and stakeholder management capabilities.</li><li>Excellent written and verbal communication skills in both Arabic and English.</li><li>Advanced reporting and presentation skills.</li><li>Proficiency in project management and business systems.</li><li>Strong understanding of internal policies, procedures, and applicable regulatory requirements.</li><li>Ability to work collaboratively in cross-functional teams.</li><li>Ability to perform effectively under pressure in a fast-paced environment.</li><li>Professional Certifications: One or more of the following certifications is preferred: Project Management Professional (PMP), PMO-related professional certifications, Lean Six Sigma</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Drive daily pastry production by preparing specialty desserts, baked goods, and cold-set items while regulating pastry equipment such as ovens, proofers, and mixers to maintain optimal quality standards. Execute portioning, shaping, glazing, and decorative finishing aligned with brand presentation guidelines. Manage ingredient flow by thawing frozen doughs and fillings under controlled refrigeration, maintaining batch logs and HACCP compliance. Monitor quality and volume against forecast, communicate support needs during high-demand periods, and liaise with culinary leadership regarding surplus items for specials. Keep service teams informed of daily pastry offerings, sell-outs, and allergen-sensitive items, ensuring a seamless guest experience and consistent product delivery.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Position Summary </b>We are seeking a motivated Junior ERPNext / Frappe Engineer to support the implementation, configuration, customization, and ongoing enhancement of our ERP platform built on ERPNext and the Frappe Framework. The successful candidate will work closely with business stakeholders and internal teams to assist in translating operational requirements into ERP solutions, support business process automation initiatives, and help maintain the organization s ERP environment. This role offers an excellent opportunity to gain hands-on experience across multiple ERP modules, business functions, and enterprise technology initiatives. This is primarily an onsite position with occasional remote work flexibility. Key Responsibilities ERP Configuration &amp; Implementation Support Assist in configuring ERPNext modules according to business requirements. Support implementation activities across: Finance &amp; Accounting CRM &amp; Sales Procurement Inventory &amp; Warehousing Human Resources Projects Assets Service Management Configure forms, fields, roles, permissions, notifications, and workflows. Participate in system setup, testing, deployment, and post-go-live support activities. Business Process Support Document existing business processes and operational requirements. Assist in mapping business processes into ERP workflows. Help identify process improvement and automation opportunities. Support preparation of functional and technical documentation. Data Migration &amp; System Maintenance Prepare, validate, and import business data into ERPNext. Assist with data cleansing and migration activities. Support routine system maintenance and configuration updates. Help troubleshoot user issues and system errors. Frappe Development &amp; Customization Assist in developing and maintaining customizations using the Frappe Framework. Create basic: Custom Fields Reports Print Formats Dashboards Scripts Support development and testing of integrations with third-party systems. Participate in code reviews and testing activities. User Support &amp; Training Provide first-level support to ERP users. Assist with user onboarding and training sessions. Create user guides and system documentation. Track and resolve support requests in a timely manner. Testing &amp; Quality Assurance Execute functional testing and user acceptance testing activities. Validate workflows and business rules. Document issues and support resolution efforts. Ensure implemented solutions meet business requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Systems, Software Engineering, Business Information Technology, or a related field.</li><li>1 3 years of experience in ERP systems, business applications, software development, or system implementation.</li><li>Basic understanding of ERP concepts and business processes.</li><li>Knowledge of: ERPNext (preferred) Frappe Framework (preferred) Python JavaScript SQL databases REST APIs</li><li>Strong analytical and problem-solving skills.</li><li>Ability to learn new technologies quickly.</li><li>Strong communication and documentation skills.</li><li>Preferred Qualifications Exposure to ERPNext or Frappe projects.</li><li>Experience with business process documentation.</li><li>Familiarity with Linux environments.</li><li>Knowledge of accounting, procurement, HR, or inventory management processes.</li><li>Experience with Git version control.</li><li>ERPNext or Frappe training/certifications.</li></ul><p>Key Competencies</p><ul><li>Attention to Detail</li><li>Problem Solving</li><li>Process Thinking</li><li>Team Collaboration</li><li>Technical Curiosity</li><li>Communication Skills</li><li>Organization and Documentation</li><li>Customer Service Mindset</li><li>Adaptability and Continuous Learning</li></ul><p>Success Measures</p><p>The successful candidate will:</p><ul><li>Effectively support ERPNext implementation projects.</li><li>Deliver accurate system configurations and documentation.</li><li>Resolve user issues efficiently.</li><li>Contribute to process automation and system improvements.</li><li>Maintain high-quality data and system integrity.</li><li>Continuously develop ERPNext, Frappe, and business process expertise.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <strong>Core Responsibilities</strong> </div> <div> The following responsibilities cover the day-to-day scope of the role. Skillup-specific operational detail is captured separately in the next section.<br> </div> <div> <strong>1. CRM Management &amp; Data Integrity</strong> </div> <div> Own and maintain the HubSpot CRM as the primary system administrator:<br> </div> <ul> <li>Maintain accurate, clean, and consistently structured contact, company, and deal records across all lifecycle stages.</li> <li>Define and enforce data entry standards and field usage conventions to prevent duplication and inconsistency.</li> <li>Conduct regular database audits to identify and resolve data quality issues, outdated records, and inactive contacts.</li> <li>Manage user access, permissions, and CRM settings to ensure the system remains organised and secure.</li> </ul> <div> <strong>2. Lead Management &amp; Nurturing</strong> </div> <div> Act as the operational hub between marketing-generated leads and sales follow-up:<br> </div> <ul> <li>Oversee the full lead lifecycle from initial capture through qualification, assignment, nurturing, and handoff to sales.</li> <li>Build and maintain lead scoring models to prioritize high-intent leads for faster sales response.</li> <li>Set up and monitor lead assignment rules to ensure the right lead reaches the right person at the right time.</li> <li>Track and reduce lead leakage by identifying points in the funnel where leads drop out or go unattended.</li> </ul> <div> <strong>3. Marketing Automation &amp; Workflows</strong> </div> <div> Design and manage automations that make the marketing and sales process faster, smarter, and more consistent:<br> </div> <ul> <li>Build HubSpot workflows covering enrolment triggers, follow-up sequences, internal notifications, lifecycle stage transitions, and deal creation.</li> <li>Create and manage email and SMS sequences, including welcome flows, re-engagement campaigns, post-event follow-ups, nurturing tracks, and sales outreach cadences.</li> <li>Automate repetitive manual tasks across marketing and sales to reduce time-to-action and improve consistency.</li> <li>Regularly audit and optimize existing automations to remove redundancy, resolve errors, and improve performance.</li> </ul> <div> <strong>4. Reporting &amp; Performance Analysis</strong> </div> <div> Turn CRM data into actionable insights for leadership, marketing, and sales:<br> </div> <ul> <li>Build and maintain dashboards and reports in HubSpot tracking lead volume, conversion rates, pipeline health, email performance, and campaign ROI.</li> <li>Identify conversion bottlenecks in the funnel and make data-backed recommendations for improvement.</li> <li>Support marketing campaign tracking by ensuring UTM parameters, form submissions, and source data are captured and attributed accurately.</li> <li>Deliver the regular reporting cadence to leadership (detailed in the BD &amp; Sales section below).</li> </ul> <div> <strong>5. Cross-Team Collaboration</strong> </div> <div> This role sits at the intersection of marketing and sales, success depends on strong collaboration:<br> </div> <ul> <li>Work with the marketing team to ensure campaigns are properly configured in HubSpot, with correct segmentation, enrolment, and tracking.</li> <li>Work with the sales team to understand pipeline needs, friction points, and feedback on lead quality.</li> <li>Participate in marketing-sales alignment meetings and act as the CRM voice in planning discussions.</li> <li>Train and support team members on HubSpot usage, best practices, and new features as they are rolled out.</li> </ul> <div> <strong>6. HubSpot BD &amp; Sales Operations Skillup-Specific Scope</strong> </div> <div> Skillup MENA operates a high-volume BD and Sales cycle across the GCC. The responsibilities below are unique to our environment and go beyond standard CRM administration. Where they expand on a topic already introduced above, they are the operational source of truth.<br> </div> <div> <strong>7. Lifecycle Stage Framework &amp; Governance</strong> </div> <div> Skillup operates a single, unified lifecycle stage framework across contacts and companies:<br> </div> <ul> <li><strong>Framework:</strong>Lead BD Qualified Lead SQL Opportunity Customer Unqualified Contact.</li> <li>Maintain and enforce this framework across the BD pipeline. Build and manage the workflows that automate stage transitions based on deal creation, meeting outcomes, and activity triggers, including the Clear-then-Set pattern for backward stage movements and ongoing suppression of unused custom stages.</li> <li>Monitor Opportunity stage bloat, run monthly checks to identify contacts sitting in Opportunity with no open deal, and trigger the appropriate reclassification workflow (BD Qualified Lead for recently active contacts; Lead for stale or never-contacted records). Target: Opportunity stage should only contain contacts with an active open deal.</li> <li>Manage and grow the Unqualified Contact segment, ensure disqualified leads, Closed Lost deal contacts, and 7-touch-no-response BD leads are correctly reclassified and suppressed from active sequences, with a re-engagement eligibility check after 6 months.</li> </ul> <div> <strong>8. BD Pipeline &amp; Lead Object Management</strong> </div> <ul> <li>Own the Lead object setup in HubSpot, ensure all BD reps create Lead records correctly linked to contacts and companies, and that all outreach activities (calls, notes, emails) are logged from inside the Lead record to enable Lead-level reporting.</li> <li>Implement and maintain the BD 7-touch cadence SOP in HubSpot Sequences build country-specific and industry-specific email sequences (KSA, UAE, Qatar, Oman, Kuwait) aligned to the BD outreach playbook, with correct enrolment logic, suppression lists, and reply-triggered notifications to company owners.</li></ul><ul> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div> <strong>Essential</strong> <ul> <li>Minimum 2 years of hands-on experience in CRM management, marketing automation, or a closely related RevOps role.</li> <li>Proven experience using HubSpot CRM, contacts, companies, deals, pipelines, and properties.</li> <li>Experience building and managing HubSpot workflows and automation sequences.</li> <li>Strong understanding of lead management principles: scoring, segmentation, lifecycle stages, and nurturing.</li> <li>Solid analytical skills, comfortable working with data, building reports, and deriving insights.</li> <li>Excellent attention to detail, particularly around data accuracy and process documentation.</li> <li>Strong communication skills, able to translate technical CRM concepts into clear guidance for non-technical colleagues.</li> </ul> <strong>Preferred</strong> <ul> <li>HubSpot Marketing Hub experience, managing email campaigns, forms, landing pages, and campaign reporting.</li> <li>HubSpot certifications (CRM, Marketing, Sales, or RevOps tracks).</li> <li>Familiarity with Revenue Operations (RevOps) concepts and marketing-sales alignment frameworks.</li> <li>Experience integrating HubSpot with third-party tools such as call platforms (e.g., Maqsam), enrichment tools (Lusha, SignalHire), LinkedIn Sales Navigator, or calendar systems.</li> <li>Knowledge of sales funnel optimization and conversion rate improvement methodologies.</li> <li>Experience creating and maintaining CRM documentation and SOPs.</li> </ul> </div><p></p></section>