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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a creative and detail-oriented Graphic Designer to join our team.<br> In this role, you will create engaging visual content for digital and print media, including social media campaigns, marketing materials, corporate communications, event branding, and multimedia content.<br> You will collaborate with cross-functional teams to develop innovative designs that strengthen our brand, support business objectives, and deliver exceptional user experiences.<br> Key Responsibilities Design and produce creative designs for digital marketing campaigns, including social media posts, online advertisements, banners, and email graphics.<br> Create high-quality marketing materials, including presentations, proposals, one-pagers, brochures, flyers, booklets, and other client-facing materials.<br> Adapt existing creative assets into multiple formats and dimensions for LinkedIn, Instagram, websites, email campaigns, and print.<br> Develop creative concepts and visual designs for marketing campaigns and corporate communications.<br> Ensure all creative work complies with Optimiza's brand guidelines and visual identity standards.<br> Design event branding materials, including exhibition booths, roll-ups, backdrops, invitations, signage, giveaways, and other event collateral.<br> Create internal communication materials and employer branding assets for company initiatives and campaigns.<br> Produce motion graphics, animated videos, and visual effects for marketing campaigns and corporate communications.<br> Capture and edit photography and videography content for marketing campaigns, events, and corporate activities.<br> Design user interface (UI) mockups and digital assets for web and mobile applications when required.<br> Review feedback and implement revisions to ensure high-quality deliverables.<br> Maintain an organized library of design assets, templates, and project files with proper version control.<br> Annual Bonus Class A Health Insurance Training &amp; Development Bachelor's degree in Graphic Design, Marketing, E-Marketing Multimedia Design or a related field.<br> 1–2 years of professional experience in graphic design, branding, or digital marketing.<br> Proficiency in Adobe Creative Suite, including Photoshop, Illustrator, InDesign, After Effects, and Premiere Pro.<br> Experience creating social media content, marketing materials, presentations, brochures, and other promotional assets.<br> Knowledge of motion graphics, video editing, and multimedia content creation.<br> Familiarity with UI design principles and experience creating web or mobile design mockups is an advantage.<br> Experience with AI-powered design tools such as Adobe Firefly, Midjourney, Canva AI, or similar is preferred.<br> Strong understanding of typography, color theory, layout, and visual storytelling.<br> Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.<br> Excellent attention to detail and commitment to producing high-quality work.<br> Strong communication, collaboration, and problem-solving skills.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Customer Success Engineer Location: Amman, Jordan Job Type: Full-time About the Job: We're looking for a Customer Success Engineer to become the single named point of contact for a portfolio of brokerage, banking, and financial institution clients. This is not a ticket-closing job. You'll own real client relationships, and your success is measured by how satisfied your clients are, not by how fast you close tickets. The role needs genuine technical depth. You'll triage, investigate, and resolve issues spanning SQL databases, Windows server environments, network communication, and our ZAG Core trading platform. And it needs a customer-success mindset: you build trust, communicate proactively, and grow with the role as our team evolves into a full customer-success function.</p><p>Key Responsibilities:</p><ul><li>Technical resolution</li><li>Triage and classify incoming tickets accurately using an objective impact matrix.</li><li>Troubleshoot and resolve issues across the ZAG Core trading platform, including server-to-server communication, system integrations, SQL/T-SQL databases, and Windows server environments.</li><li>Investigate access control issues between virtual networks and secure systems; support encryption and secure communications configurations.</li><li>Assist in system integrations and deployments, and document troubleshooting steps in the shared knowledge base.</li><li>Escalate to engineering when needed while remaining the ticket owner throughout. Escalation transfers the work, not the accountability.</li><li>Keep your clients informed with regular, structured updates at every stage, even when there's nothing new to report.</li><li>Close every ticket completely and correctly. Quality matters more than speed.</li><li>Customer success &amp; relationship management</li><li>Own the end-to-end relationship for your named client accounts. You are the face of our company to these clients.</li><li>Run regular cadence calls with each client to review open items, share platform updates, and align on expectations.</li><li>Monitor client health: backlog age, reopen rates, and sentiment signals. Raise concerns before they become escalations.</li><li>Drive client retention through consistent, visible value.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What We re Looking For:</h2><ul><li><strong>Required:</strong></li><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>2 - 5 years of experience in Technical Support, Application Support, or a similar customer-facing technical role.</li><li>Strong understanding of Windows OS, system administration, and server configuration.</li><li>Hands-on experience with SQL / T-SQL databases, query writing, and performance troubleshooting.</li><li>Solid grasp of computer science fundamentals: data structures, algorithms, operating systems, and software design.</li><li>Excellent technical problem-solving skills combined with clear, professional written and verbal communication.</li><li><strong>Preferred:</strong></li><li>Familiarity with front-end technologies: PHP, JavaScript, jQuery, Angular, CSS,HTML5, Bootstrap.</li><li>Experience in the fintech, brokerage, or financial services sector.</li><li>Prior exposure to trading platforms, order management systems (OMS), or capital markets back-office systems.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Project Engineer</strong> </p> <p> <strong> </strong> </p> <p>PenguinIN is a renowned industry leader in the field of indoor positioning solutions. Our cutting-edge AI technology empowers us to deliver unparalleled location intelligence and actionable insights, revolutionizing the way large-scale buildings operate. As we continue to expand our operations, we are seeking a talented and driven individual to join us as a Delivery &amp; Support Engineer.</p> <p> </p> <p>In this dynamic role, you will play a vital part in supporting our field operations. Your responsibilities will encompass a wide range of tasks, including identifying coverage areas, designing device placements, creating detailed maps drawings, conducting field activities, and managing logistics for deliveries. By working closely with our team, you will contribute to the seamless implementation and ongoing support of our state-of-the-art solutions.</p> <p> </p> <p>Join us in our mission to redefine the way buildings navigate and interact with their occupants. Apply now to become our Project Engineer! Job responsibilities include:</p> <p> <strong> </strong> </p> <p> <strong>Job Description </strong> </p> <ul> <li>Updating as-built drawings and ensuring CAD drawings accurately reflect the current state of the project, providing valuable support to the cartography team</li> <li>Identifying publicly accessible areas on CAD drawings as a basis for designing device placements</li> <li>Designing device placement for various projects and offering support to field operations in resolving any issues not aligned with the proposed designs.</li> <li>Enhancing indoor and outdoor maps by incorporating paths and routes, enabling site calibration activities and facilitating a seamless navigation experience</li> <li>Setting up projects, including CMS configuration, defining Nodes &amp; Edges, identifying and defining Points of Interest (POIs), and maps into CMS</li> <li>Installing PenguinIN hardware, such as beacons, equipment tagging, battery replacement, and other hardware installations.</li> <li>Conducting site calibration using specialized software tools to ensure precise positioning and optimal functionality</li> <li>Managing inventory and handling shipment logistics</li> <li>Providing guidance and support to field engineers, addressing technical challenges or issues they may encounter during project implementation.</li> </ul> <p> <strong> </strong> </p> <p> <strong>Qualifications </strong> </p> <ul> <li>College or University degree in engineering or any related field (0-2 years of experience)</li> <li>Proven experience in CAD software, cartography, or related fields</li> <li>Proficiency in creating and updating CAD drawings and ability to interpret and work with as-built drawings</li> <li>Technical skills in hardware installation and troubleshooting</li> <li>Excellent problem-solving skills and attention to detail</li> <li>Ability to work well in a team and collaborate with cross-functional teams.</li> <li>Effective communication skills, both written and verbal (Arabic &amp; English)</li> <li>Physical agility to perform tasks that may involve climbing ladders, extensive site walking, and other physical activities.</li> <li>Proficiency in using hardware tools such as pliers, wire crimpers, cable testers, and other related equipment.</li> <li>Possession of a valid driving license</li> <li>Willing to travel extensively (50% of the time)</li> </ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Overview At TDM Group, we are looking for a motivated and enthusiastic Graduate Network Delivery &amp; Implementation Engineer to join our growing team. This is an excellent opportunity for a recent graduate who is passionate about networking, cybersecurity, and network automation to develop their career while working on a large-scale enterprise network supporting over 200 customer sites across Europe. Working alongside experienced engineers, you will assist with the deployment, maintenance, and automation of network infrastructure, gaining hands-on experience with Cisco and Fortinet technologies while contributing to network implementation, support, and continuous improvement initiatives. This role is ideal for candidates who enjoy problem-solving, have a strong technical foundation, and are eager to apply their programming skills in Python and Ansible to modern network operations.</p><p>Key Duties and Responsibilities</p><ul><li>Network Deployment &amp; Coordination Support the planning and coordination of network deployments across multiple customer sites. Review site documentation, IP addressing schemes, network diagrams, and connectivity requirements. Assist in preparing deployment documentation, equipment lists, and project records. Coordinate with internal teams, field engineers, ISPs, and customer stakeholders to ensure successful deployments. Provide remote technical support to engineers during installation activities. Verify network connectivity, remote access, and successful implementation following deployments.</li><li>Network Operations &amp; Support Assist in monitoring and maintaining customer network infrastructure. Help troubleshoot network connectivity, routing, switching, and firewall issues under the guidance of senior engineers. Support firewall configuration, firmware upgrades, and security policy implementation using Fortinet and Cisco technologies. Maintain accurate network documentation, asset records, and topology diagrams.</li><li>Network Automation &amp; Development Develop and enhance automation scripts using Ansible to simplify network deployment and operational tasks. Identify repetitive operational tasks and contribute ideas for automation and process improvement. Learn Infrastructure-as-Code (IaC) principles and help implement automation across customer environments. Work closely with senior engineers and cybersecurity teams to ensure automation aligns with operational and security standards.</li><li>Documentation &amp; Continuous Improvement Update deployment records, technical documentation, and knowledge base articles. Register deployed hardware and ensure firmware compliance. Contribute to improving deployment processes, operational standards, and automation tools. Participate in technical training, certification programmes, and knowledge-sharing sessions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Skills &amp; Experience</h2><p>We welcome applications from recent graduates or candidates with up to two years of experience.</p><ul><li>Essential<ul><li>Bachelor's degree in Computer Science, Information Technology, Network Engineering, Cybersecurity, or a related discipline.</li><li>Cisco certification (CCNA or higher).</li><li>Fortinet certification (NSE4 or higher).</li><li>Good understanding of networking fundamentals including: TCP/IP VLANs Routing &amp; Switching NAT Firewalls VPN technologies</li><li>Programming knowledge in Python is a plus .</li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages the day-to-day operation of recruitment services and activities, including the revision of vacancy advertisements to ensure compliance with post descriptions, production of effective material for advertisements, preparation, in coordination with the hiring office, of technical tests, and monitoring the process of screening applications against established criteria and raising discrepancies with the concerned department when necessary; advises the HRCMO; accordingly, Prepares for interviews; ensures that recruitments are carried out in accordance with the overall recruitment plan; incorporates gender perspectives; participates in interview panels and completes interview reports for local recruitment in the field. Initiates contact with job applicants and provides guidance and feedback to internal and external candidates on matters related to the recruitment process and employment with the Agency. Advises the HRCMO and Field Human Resources Officer (FHRO) on recruitment issues; assists in the development of the annual Field recruitment plan; contributes to the refinement of the Field s recruitment guidelines and selection procedures. Produces periodic statistical reports on recruitment activities for use inside the Agency, including data on rosters, new incumbent profiles, and shortlisted candidates; produces other related reports, as required. Contacts counterparts in missions, non-governmental organizations and national recruitment services, with regard to Agency vacancies and applications as required. Provides updates to Programmes, Service Programmes heads and Chiefs of Area Office on recruitment issues, as required. Oversees the development of appropriate tools for assessment in coordination with hiring offices. Performs other duties as may be assigned by the supervisor.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong> A university degree from accredited educational institution in human resources management, public or business administration or any other related field.</p><p><strong>Job - Specific Qualification</strong> Not available.</p><p><strong>Work Experience</strong> Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. You are required to have at least five years of progressively responsible relevant experience in experience in human resources management, including two years in recruitment and succession planning at a supervisory level.</p><p></p></section>

<p><strong>Need Assessment Consultant</strong></p> <p><strong>BACKGROND:</strong></p> <p>Save the Children Jordan (SCJ) was established in 1974 as an independent, child-focused national NGO registered under the Ministry of Social Development. SCJ delivers high-impact humanitarian and development programmes targeting the most vulnerable children and families across Jordan, with interventions spanning child protection, education, health, nutrition, and livelihoods. Through community-based and systems-strengthening approaches, SCJ works closely with national institutions, local communities, and partners to improve the wellbeing, resilience, and protection outcomes of children and adolescents.</p> <p>Save the Children Jordan (SCJ) is undertaking this assignment to inform the design of a future protection and resilience programme targeting vulnerable children, adolescents, youth, caregivers, and communities. The anticipated intervention will focus on strengthening psychosocial wellbeing, community-based protection mechanisms, social cohesion, and inclusive access to protection services, while addressing protection risks and vulnerabilities through contextually appropriate, evidence-based, and community-driven approaches. The programme design process will also explore opportunities to strengthen referral pathways, community resilience, localization efforts, and coordination with national systems and key stakeholders to ensure sustainable and responsive programming.</p> <p>This consultancy will provide short-term technical support to inform the design of a strong, coherent, and evidence-based protection and resilience programme. The consultant will work closely with SCJ to lead the desk review and contextual analysis process, including the analysis of rapid assessment data collected by the SCJ team, DHS and census datasets, service mapping, existing studies, programme evidence, and sector trends. The consultancy will support the identification of priority protection risks, vulnerabilities, underserved populations, service gaps, and strategic intervention opportunities to inform programme design and targeting.</p> <p><strong>ROLE PURPOSE: </strong></p> <p>The purpose of this consultancy is to lead the desk review, contextual analysis, and evidence-generation process to identify priority protection risks, vulnerabilities, service gaps, and strategic intervention opportunities. The consultant will support the design of an evidence-based protection and resilience programme through the analysis of rapid assessment data collected by the SCJ team, DHS and census datasets, service mapping, existing studies, programme evidence, and sector trends.</p> <p><strong>KEY AREAS OF ACCOUNTABILITY: </strong></p> <ul> <li>Lead the desk review and analysis of available secondary data, assessments, studies, service mapping, and programme evidence relevant to the proposed protection and resilience programme and targeted intervention areas.</li> <li>Analyze and synthesize quantitative and qualitative data, including field-level evidence and technical inputs, to identify priority protection risks, vulnerabilities, service gaps, underserved populations, and strategic intervention opportunities.</li> <li>Support the development of the assessment and programme design package, including evidence-based recommendations, targeting considerations, and strategic programme approaches.</li> <li>Produce high-quality analytical reports, presentations, tools, and documentation related to the consultancy assignment within the agreed timelines.</li> <li>Present key findings, recommendations, and proposed programme approaches to SCJ and relevant stakeholders to support evidence-based programme design and decision-making.</li> </ul> <p >&nbsp;</p> <p><strong>DELIVERABLES</strong>:</p> <ul> <li><strong>Inception Report</strong><br> Including the methodology, analytical framework, tools, and detailed workplan for the assignment.</li> <li><strong>Assessment Tools Package</strong><br> Including rapid assessment and analysis tools, consultation guides, analytical templates, and data review frameworks tailored to the project objectives and context.</li> <li><strong>Orientation Session for Project Team</strong><br> Conducting an orientation session for the SCJ team on the assessment approach, tools, analytical framework, and data review process.</li> <li><strong>Desk Review and Context Analysis Report</strong><br> Including analysis of rapid assessment data collected by the SCJ team, DHS and census datasets cross tabulation, service mapping, existing assessments, studies, reports, programme evidence, and sector trends to identify protection risks, vulnerabilities, underserved populations, and service gaps.</li> <li><strong>Data Analysis and Findings Summary</strong><br> Including consolidated findings, vulnerability trends, hotspot analysis, priority protection concerns, population profiles, and key gaps identified through the data review and analysis process.</li> <li><strong>Programme Intervention and Strategic Recommendations Brief</strong><br> Including proposed priority interventions, programme design considerations, geographic and population targeting, integrated response recommendations, and strategic opportunities for future programming and scale-up.</li> </ul> <p><strong>Qualifications</strong>:</p> <ul> <li>Advanced university degree in Social Sciences, International Development, Public Policy, Protection, Child Protection, Psychology, Sociology, Humanitarian Studies, or other relevant fields.</li> <li>Minimum 7–10 years of relevant professional experience in protection, child protection, GBV, MHPSS, community-based protection, humanitarian or resilience programming.</li> <li>Demonstrated experience leading assessments, desk reviews, contextual analysis, research, or programme design processes in humanitarian and/or development settings.</li> <li>Strong experience in quantitative and qualitative data analysis, including analysis of secondary datasets like DHS data, and cross tabulation, and assessments.</li> <li>Proven experience in programme design and development of evidence-based recommendations, intervention frameworks, and strategic programme approaches.</li> <li>Strong understanding of the Jordanian protection context, including national systems, referral pathways, coordination mechanisms, and protection priorities affecting vulnerable populations.</li> <li>Demonstrated knowledge of protection mainstreaming, safeguarding, accountability, localization, and community-based approaches.</li> <li>Strong analytical, report writing, facilitation, and presentation skills in English. Arabic language skills are considered an asset.</li> </ul> <p><strong>Timeline: </strong></p> <p>From June 4th- June 14^th 2026 with expected 10 working days</p> <p><strong>To apply</strong></p> <ul> <li>Submit a CV highlighting relevant experience.</li> <li>Shortlisted candidates will be required to submit a financial proposal, including a work plan and estimated costs, as part of the next stage of the recruitment process.</li> <li>Qualified Males and Females are welcome to apply.</li> </ul>

<p><h4>About the company<\/h4>\n<p>Metal Technology of Indiana, Inc. (MTI) is an industrial solutions provider specializing in advanced metal coatings, component repair, and performance engineering. We partner with manufacturers to extend the life of critical equipment, improve performance, and solve challenges related to wear, corrosion, and durability. Our capabilities include a wide range of thermal spray and performance coating technologies, supported by metallurgical expertise to ensure solutions meet demanding specifications. From restoring worn components to enhancing new parts, our work helps customers reduce downtime and improve reliability across a variety of industries. MTI operates as an independent business unit focused on leveraging advanced surface engineering solutions under the IBC Group umbrella.<\/p>\n<p>MTI is an equal opportunity employer. Full-time employees qualify for additional benefits like medical, vision, and dental insurance, paid time off (i.e., vacation), and retirement savings options.<\/p>\n\n<h4>Essential duties and responsibilities<\/h4>\n<ul>\n<li><strong>Strategic execution:<\/strong> Communicate and execute MTI strategic goals and objectives.<\/li>\n<li><strong>Technical & operational leadership:<\/strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.<\/li>\n<li><strong>Project & group coordination:<\/strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.<\/li>\n<li><strong>Commercial & RFQ evaluation:<\/strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing\/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.<\/li>\n<li><strong>Relationship management:<\/strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.<\/li>\n<li><strong>Production alignment:<\/strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.<\/li>\n<li><strong>Financial accountability:<\/strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.<\/li>\n<li><strong>Budgeting & planning:<\/strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.<\/li>\n<li><strong>CapEx ownership:<\/strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.<\/li>\n<li><strong>Technical & methodological oversight:<\/strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.<\/li>\n<li><strong>Knowledge codification & SOPs:<\/strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust standard operating procedures (SOPs) to ensure repeatable shop-floor quality.<\/li>\n<li><strong>Subsurface & finishing operations:<\/strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding\/machining to tight dimensional blueprint tolerances.<\/li>\n<li><strong>Team development:<\/strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.<\/li>\n<li><strong>Executive reporting:<\/strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.<\/li>\n<li><strong>Administration & recordkeeping:<\/strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.<\/li>\n<li><strong>Quality & compliance audits:<\/strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.<\/li>\n<li><strong>Leadership support:<\/strong> Complete additional tasks or projects as assigned by company leadership.<\/li>\n<\/ul>\n\n<h4>Job requirements<\/h4>\n<ul>\n<li><strong>Citizenship status:<\/strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a \"U.S. person\" as defined under applicable export control laws, including ITAR\/EAR, or otherwise be authorized to access such data under applicable law.<\/li>\n<li><strong>Education:<\/strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.<\/li>\n<li><strong>Thermal spray expertise:<\/strong> Minimum 5\u201310 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage\/repair operations is highly desirable.<\/li>\n<li><strong>Operations experience:<\/strong> Must have 5\u201310 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is a plus.<\/li>\n<li><strong>Project management:<\/strong> Must have a minimum of 5\u201310 years of direct project management experience.<\/li>\n<li><strong>Leadership & communication:<\/strong> Must have demonstrated leadership experience and excellent communication skills.<\/li>\n<li><strong>Analytical capabilities:<\/strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.<\/li>\n<li><strong>CAD competency:<\/strong> Solidworks or equivalent 3-D modeling software experience is required.<\/li>\n<li><strong>Software proficiency:<\/strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).<\/li>\n<li><strong>Reporting:<\/strong> Must have the proven ability to write professional-level, highly technical reports.<\/li>\n<li><strong>Advanced work:<\/strong> Previous experience in industrial R&D and\/or government contract work is a plus.<\/li>\n<li><strong>Machining & metrology knowledge:<\/strong> Demonstrated familiarity with precision conventional\/CNC machining, industrial metrology instruments, and cylindrical\/surface grinding techniques required to finish hard thermal spray surfaces.<\/li>\n<li><strong>Regulated data handling:<\/strong> Familiarity with ITAR\/EAR compliance protocols and the secure management of controlled technical data packages.<\/li>\n<li><strong>Pre-employment screening:<\/strong> All employment at IBC is conditional upon successful results from background and drug testing.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>About the company<\/h4>\n<p>Metal Technology of Indiana, Inc. (MTI) is an industrial solutions provider specializing in advanced metal coatings, component repair, and performance engineering. We partner with manufacturers to extend the life of critical equipment, improve performance, and solve challenges related to wear, corrosion, and durability. Our capabilities include a wide range of thermal spray and performance coating technologies, supported by metallurgical expertise to ensure solutions meet demanding specifications. From restoring worn components to enhancing new parts, our work helps customers reduce downtime and improve reliability across a variety of industries. MTI operates as an independent business unit focused on leveraging advanced surface engineering solutions under the IBC Group umbrella.<\/p>\n<p>MTI is an equal opportunity employer. Full-time employees qualify for additional benefits like medical, vision, and dental insurance, paid time off (i.e., vacation), and retirement savings options.<\/p>\n\n<h4>Essential duties and responsibilities<\/h4>\n<ul>\n<li><strong>Strategic execution:<\/strong> Communicate and execute MTI strategic goals and objectives.<\/li>\n<li><strong>Technical & operational leadership:<\/strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.<\/li>\n<li><strong>Project & group coordination:<\/strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.<\/li>\n<li><strong>Commercial & RFQ evaluation:<\/strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing\/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.<\/li>\n<li><strong>Relationship management:<\/strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.<\/li>\n<li><strong>Production alignment:<\/strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.<\/li>\n<li><strong>Financial accountability:<\/strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.<\/li>\n<li><strong>Budgeting & planning:<\/strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.<\/li>\n<li><strong>CapEx ownership:<\/strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.<\/li>\n<li><strong>Technical & methodological oversight:<\/strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.<\/li>\n<li><strong>Knowledge codification & SOPs:<\/strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust standard operating procedures (SOPs) to ensure repeatable shop-floor quality.<\/li>\n<li><strong>Subsurface & finishing operations:<\/strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding\/machining to tight dimensional blueprint tolerances.<\/li>\n<li><strong>Team development:<\/strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.<\/li>\n<li><strong>Executive reporting:<\/strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.<\/li>\n<li><strong>Administration & recordkeeping:<\/strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.<\/li>\n<li><strong>Quality & compliance audits:<\/strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.<\/li>\n<li><strong>Leadership support:<\/strong> Complete additional tasks or projects as assigned by company leadership.<\/li>\n<\/ul>\n\n<h4>Job requirements<\/h4>\n<ul>\n<li><strong>Citizenship status:<\/strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a \"U.S. person\" as defined under applicable export control laws, including ITAR\/EAR, or otherwise be authorized to access such data under applicable law.<\/li>\n<li><strong>Education:<\/strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.<\/li>\n<li><strong>Thermal spray expertise:<\/strong> Minimum 5\u201310 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage\/repair operations is highly desirable.<\/li>\n<li><strong>Operations experience:<\/strong> Must have 5\u201310 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is a plus.<\/li>\n<li><strong>Project management:<\/strong> Must have a minimum of 5\u201310 years of direct project management experience.<\/li>\n<li><strong>Leadership & communication:<\/strong> Must have demonstrated leadership experience and excellent communication skills.<\/li>\n<li><strong>Analytical capabilities:<\/strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.<\/li>\n<li><strong>CAD competency:<\/strong> Solidworks or equivalent 3-D modeling software experience is required.<\/li>\n<li><strong>Software proficiency:<\/strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).<\/li>\n<li><strong>Reporting:<\/strong> Must have the proven ability to write professional-level, highly technical reports.<\/li>\n<li><strong>Advanced work:<\/strong> Previous experience in industrial R&D and\/or government contract work is a plus.<\/li>\n<li><strong>Machining & metrology knowledge:<\/strong> Demonstrated familiarity with precision conventional\/CNC machining, industrial metrology instruments, and cylindrical\/surface grinding techniques required to finish hard thermal spray surfaces.<\/li>\n<li><strong>Regulated data handling:<\/strong> Familiarity with ITAR\/EAR compliance protocols and the secure management of controlled technical data packages.<\/li>\n<li><strong>Pre-employment screening:<\/strong> All employment at IBC is conditional upon successful results from background and drug testing.<\/li>\n<\/ul><\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Developing &amp; Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Monitors all day to day activities of direct reports.<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing &amp; Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>Managing and Conducting Human Resource Activities<br>• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<br>• Utilizes all available on the job training tools for employees.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><strong>SCOPE OF WORK</strong></p> <p><strong>JORDAN Himaya Activity</strong></p> <table align="center" border="1" cellpadding="0" cellspacing="0" width="497"> <tbody> <tr> <td > <p><strong>Proposed Personnel</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Position</strong></p> </td> <td > <p>Wayfinding and Signage System Consultant</p> </td> </tr> <tr> <td > <p><strong>Period of Performance (PoP)</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Maximum Level of Effort</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Base of Operations</strong></p> </td> <td > <p>Amman, Jordan</p> </td> </tr> <tr> <td > <p><strong>position reports to</strong></p> </td> <td > <p>Deputy Chief of Party +Law Enforcement and Protection Specialist</p> </td> </tr> </tbody> </table> <p><strong>Project Background:</strong></p> <p>The Jordan Himaya Activity aims to enhance the availability and quality of essential services and protection for survivors of domestic and sexual violence in Jordan. The project works to improve survivor-centered institutional capacity and strengthen the legislative and policy frameworks that protect survivors and support effective responses to violence. Himaya applies a survivor-centered systems-strengthening approach to improve response services, and the implementation of survivor-centered legislation and policies.</p> <p>As part of this effort, the Comprehensive Service Center (CSC) in East Amman is being established by the Family Protection and Juvenile Department (FPJD) as Jordan’s first fully co-located One-Stop Shop (OSS) for domestic and sexual violence response services. It will bring together relevant government and civil society service providers under one roof to support coordinated, confidential, trauma-informed, and survivor-centered access to protection, legal, health, psychosocial, social assistance, and referral services.</p> <p>To support safe, accessible, and confidential navigation throughout the CSC, Himaya seeks a consultant to develop an internal and external wayfinding and signage system that promotes accessibility, privacy, reduces confusion and unnecessary waiting, and supports an empowering survivor-centered environment.</p> <p>The CSC comprises of Three floors, with an approximate gross floor area of 3,754.14 m². The facility is designed to accommodate multiple government and partner service providers withing a single integrated survivor-centered environment. The functional distribution of the building is as follows:</p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>Floor</strong></p> </td> <td > <p><strong>Size (m²)</strong></p> <p>&nbsp;</p> </td> <td > <p><strong>Primary Function</strong></p> </td> </tr> <tr> <td > <p>Basement</p> </td> <td > <p>1,316.81</p> </td> <td > <p>Juvenile Services</p> </td> </tr> <tr> <td > <p>Ground Floor (#sq.m)</p> </td> <td > <p>1,198.13</p> </td> <td > <p>Survivor Services</p> </td> </tr> <tr> <td > <p>First Floor (#sq.m)</p> </td> <td > <p>1,239.20</p> </td> <td > <p>Mix Services</p> </td> </tr> </tbody> </table> <p>The proposed wayfinding and signage system shall consider the multi-level layout, functional zoning, user journey, and the different privacy and accessibility requirements associated with each service area.</p> <p><strong>Role’s Purpose:</strong></p> <p>The consultant will design a comprehensive internal and external wayfinding and signage system for the CSC. The system should enable survivors and visitors to navigate the center safely, clearly, and with dignity, while supporting accessibility, confidentiality, trauma-informed service delivery, operational flow, and coordination across co-located service providers.</p> <p><strong>Key Duties and Responsibilities:</strong></p> <p>The consultant is expected to carry out the following:&nbsp; &nbsp;</p> <ul> <li><strong>Coordination and document review phase:</strong></li> </ul> <ol> <li value="NaN">Hold an inception meeting with Himaya and FPJD to confirm the scope of work, methodology, workplan, deliverables, approval process, site access arrangements, and key stakeholders.</li> <li value="NaN">Review relevant CSC documentation, including floor plans, room functions, service flows, security and confidentiality considerations, accessibility requirements, branding guidance, and other operational documents provided by Himaya.</li> <li value="NaN">Conduct site visits to assess external and internal navigation needs, including the building approach, nearby access points, drop-off or arrival areas, building entrance, reception and intake areas, corridors, stairs, elevators, waiting areas, service rooms, child-friendly spaces, staff-only areas, emergency exits, and restricted or sensitive locations.</li> <li value="NaN">Identify navigation barriers, privacy risks, accessibility gaps, safety considerations, unclear decision points, and priority locations where signs or other wayfinding cues are required.</li> </ol> <ul> <li><strong>Design Phase:</strong></li> </ul> <ol> <li value="NaN">Map key visitor journeys for different user groups, including survivors, children, persons with disabilities, accompanying persons, visitors, service providers, and staff.</li> <li value="NaN">Develop a comprehensive wayfinding strategy covering external and internal signage, visitor flow, directional logic, naming conventions, bilingual Arabic-English content, visual cues, and accessibility considerations.</li> <li value="NaN">Develop signage concepts and layouts, including sign hierarchy, sign types, location plans, content, and visual design standards.</li> <li value="NaN">Ensure the system promotes accessibility, a user-friendly experience through clear communication, logical placement, and inclusive design principles.</li> <li value="NaN">Prepare technical specifications for the signage system in, including sign locations, dimensions, materials, finishes, and mounting and installation requirements.</li> <li value="NaN">Coordinate with Himaya, FPJD, relevant building or engineering counterparts, service providers, and suppliers as needed to ensure that the proposed wayfinding system is practical, survivor-centered, and aligned with CSC operational requirements.</li> </ol> <ul> <li><strong>Wayfinding plan validation phase:</strong></li> </ul> <ol> <li value="NaN">Prepare a draft signage location plan and technical design package for review by Himaya and FPJD, including marked-up floor plans or layouts, sign schedules, sign content, design concepts, technical specifications, and installation requirements.</li> <li value="NaN">Prepare a sufficiently detailed Bill of Quantities (BoQ) and cost estimate for the proposed wayfinding system, including sign types, quantities, materials, specifications, unit rates where available, total estimated costs, and installation requirements.</li> <li value="NaN">Facilitate validation meetings with Himaya, FPJD, and relevant stakeholders to present findings, review the proposed system, document feedback, and agree on revisions and implementation priorities.</li> <li value="NaN">Deliver a presentation summarizing the assessment findings, visitor journey analysis, the internal and external wayfinding system, design package, implementation priorities, and any risks or decisions requiring Himaya approval.</li> <li value="NaN">Revise and finalize all design deliverables based on Himaya and stakeholder feedback; conduct all necessary design review meetings and continue revising the designs until final stakeholder approval is obtained. Submit editable source files, final PDF versions, and supporting documentation requested by Himaya.</li> </ol> <ul> <li><strong>I</strong><strong>nstallation support and final handover phase:</strong></li> </ul> <ol> <li value="NaN">Provide technical support during procurement and production, including responding to clarification questions, reviewing submissions, samples, mock-ups, and material selections.</li> <li value="NaN">Conduct site visits during installation to monitor placement, visibility, quality, accessibility, safety, and consistency with the approved wayfinding package.</li> <li value="NaN">Conduct a final handover review with Himaya and relevant stakeholders and submit a final handover note documenting photos of installed signage, and any remaining operational recommendations.</li> </ol> <p><strong>Deliverables:</strong></p> <ol> <li>Site Assessment and Visitor Journey Report, covering external and internal navigation needs, user journeys, accessibility considerations, confidentiality and safety risks, key decision points, priority signage locations, and recommended wayfinding improvements.</li> <li>Draft Wayfinding Strategy and Signage Design Package, including the proposed internal and external wayfinding approach, signage hierarchy, naming conventions, bilingual Arabic-English content, icons or pictograms, sign types, marked-up floor plans or layouts, sign locations, dimensions, materials, finishes, mounting methods, technical specifications, and installation notes.</li> <li>Detailed Bill of Quantities and Cost Estimate, including sign types, quantities, materials, specifications, unit rates where available, total estimated costs including installation costs</li> <li>Final Wayfinding Package and Presentation, incorporating Himaya and stakeholder feedback, including the final signage location plan, design package, BoQ, implementation priorities, risks, pending decisions, editable source files, final PDF versions, and supporting documentation requested by Himaya.</li> <li>A complete signage schedule identifying sign reference numbers, locations, dimensions, content, materials and quantities.</li> <li>Installation Support and Final Handover Note, including technical comments during supplier/procurement review, observations from installation site visits, assessment of placement, visibility, quality, accessibility, safety, and consistency with the approved package, photos of installed signs, punch-list items, and remaining operational recommendations.</li> </ol> <p><strong>Qualifications</strong></p> <p>The following qualifications are required for the wayfinding consultant:</p> <ol> <li value="NaN">Bachelor's degree in graphic design, visual communication, environmental design, architecture, urban design, or related field. A relevant advanced degree is desirable.</li> <li value="NaN">Minimum of 10 years of relevant professional experience in wayfinding, signage systems, environmental graphic design, institutional facility navigation, or public-facing service facility navigation.</li> <li value="NaN">Demonstrated experience designing internal and external wayfinding or signage systems for governmental, health, justice, protection, social service, education, or other high-traffic public-facing facilities.</li> <li value="NaN">Demonstrated ability to translate service flows, confidentiality needs, security requirements, accessibility needs, and visitor experience considerations into practical wayfinding solutions.</li> <li value="NaN">Strong understanding of accessibility and universal design principles, including readable signage, inclusive navigation, high-contrast visuals, and the needs of people with disabilities.</li> <li value="NaN">Experience preparing signage schedules, technical specifications, bills of quantities, cost estimates, supplier-ready design packages, and installation notes.</li> </ol> <p><strong>Reporting</strong></p> <p>The consultant will report to the Deputy Chief of Party and the Law Enforcement and Protection Specialist.</p> <p><strong>Duration and Timeline:</strong></p> <p>The consultant is expected to complete all assignments and submit all required deliverables within a maximum of 2 months from the start of the consultancy.</p> <p><strong>Application Process:</strong></p> <p>Interested applicants are invited to submit the following documents:</p> <ul> <li>Updated Curriculum Vitae (CV).</li> <li>A cover letter outlining their relevant qualifications, experience, and interest in this consultancy.</li> <li>A portfolio demonstrating at least 3 similar projects completed within the last ten years.</li> <li>Estimated level of effort (number of working days) and daily rate required to complete the assignment.</li> </ul> <p>Applications must be submitted by email to <strong>Himaya_info@dai.com</strong> no later than the close of business<strong> (COB) on July 28, 2026</strong> with the subject line Application – Wayfinding and Signage System Consultant<strong>.</strong> Only shortlisted candidates will be contacted.</p>

<p>Reporting to the Executive Sous Chef, responsibilities and essential job functions include but are not limited to the following:</p><p>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues</p><p>Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards</p><p>Conduct daily shift briefings to kitchen colleagues</p><p>Ensure all kitchen colleagues are aware of standards &amp; expectations</p><p>Liaise daily with Outlet Managers to keep open lines of communication regarding guest feedback</p><p>Maintain and enhance the food products through creative menu development and presentation</p><p>Have full knowledge of all menu items, daily features and promotions</p><p>Actively interact with guests at tables</p><p>Balance operational, administrative and Colleague needs</p><p>Ensure proper staffing and scheduling in accordance to productivity guidelines</p><p>Ensure the cleanliness and maintenance of all work areas, utensils, and equipment</p><p>Follow kitchen policies, procedures and service standards</p><p>Follow all safety and sanitation policies when handling food and beverage</p><p>Other duties as assigned</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous leadership experience in the culinary field required</li><li>Journeyman's papers or international equivalent required</li><li>Diploma Certification in a Culinary discipline an asset</li><li>Computer literate in Microsoft Window applications an asset</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible &amp; reliable</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively with fellow colleagues as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Optimiza is looking for a motivated Business Analyst to join our team and contribute to the successful delivery of projects and business initiatives.<br> In this role, you will work with stakeholders to gather requirements, analyze business processes, and support the development of effective solutions that align with company goals.<br> Key Responsibilities: Engage with stakeholders to gather, analyze, and document detailed business requirements and ensure they align with the organization’s goals and project objectives.<br> Conduct in-depth analysis of business processes, workflows, and systems, identifying areas for improvement and recommending solutions that enhance efficiency and effectiveness.<br> Translate business requirements into functional specifications and user stories, collaborating closely with developers and technical teams.<br> Develop process models, flowcharts, and diagrams to visually represent business operations, system interactions, and solution designs.<br> Create detailed Business Requirement Documents (BRDs), Functional Specifications Documents (FSDs), and other project documentation to guide development and implementation.<br> Support testing and quality assurance efforts by defining test cases, coordinating User Acceptance Testing (UAT), and ensuring that solutions meet business requirements.<br> Annual Bonus Class A Health Insurance Training &amp; Development Bachelor's degree in Business Administration, Information Technology, or a related field.<br> 3-5 years of experience as a Business Analyst or in a similar role.<br> Good understanding of business analysis techniques and methodologies.<br> Strong analytical and problem-solving skills.<br> Excellent communication and interpersonal skills.<br> Familiarity with project management methodologies such as Agile and Waterfall.<br> Experience with requirement gathering and documentation tools.<br></span> </div>

<p><b>Responsibilities</b></p> <ul> <li>Build, maintain, and strengthen relationships with high-value commercial clients and institutions.</li> <li>Conduct regular meetings with clients to identify their financial needs, analyze requirements, and recommend suitable banking solutions.</li> <li>Coordinate with internal departments to ensure timely delivery and implementation of banking products and services.</li> <li>Collect and report client feedback to support service improvement and enhance customer satisfaction.</li> <li>Process and manage all sales-related documentation accurately, professionally, and within agreed timelines.</li> <li>Maintain accurate client records and update customer information in the bank's systems.</li> <li>Monitor client portfolios and ensure all banking activities comply with internal policies and regulatory requirements.</li> <li>Participate in committees, meetings, and projects as assigned, and implement approved decisions.</li> <li>Contribute to achieving sales targets while delivering a high standard of customer service and relationship management.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications</b></p> <ul> <li>Bachelor's degree in Finance, Banking, Business Administration, or a related field.</li> <li>1 3 years of experience in banking, financial services, sales, or a similar role (1 year of relevant experience preferred).</li> <li>Knowledge of banking products, commercial banking operations, and customer relationship management.</li> <li>Understanding of banking regulations, policies, procedures, and compliance requirements.</li> <li>Strong analytical, problem-solving, and decision-making skills.</li> <li>Excellent communication, negotiation, and interpersonal skills.</li> <li>Strong customer service and sales orientation.</li> <li>Ability to work collaboratively in a team environment and manage multiple priorities.</li> <li>Proficiency in Microsoft Office applications and banking systems.</li> <li>Good command of English (written and spoken).</li> <li>Fresh graduates are welcome to apply.</li> </ul>

<p>We envisage success in this role to include; Management and oversight of all onboarding activities end to end for KSA initially, with the broader GCC thereafter, to ensure a professional candidate experience Partner with Division Leadership to ensure transparency, efforts and focus on meeting strict project resource deadlines Work closely with Talent Acquisition to understand and manage upcoming hires, including prioritizing commencements and providing applicable mobilization updates on each candidate Work closely with Support Division stakeholders to ensure that all new hires have the necessary resources such as IT equipment, systems access, venue access necessary for success Display strong knowledge and understanding of the local labor market and requirements Development of support materials such as New Joiner Packs and Standard Operating Procedures Provide personalized after care to employees to facilitate their relocation such as assisting with opening bank accounts, rental guidance, dependent support etc. Other responsibilities assigned by HR Leadership.</p><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this dynamic opportunity, we envision that your career journey to date will include a minimum of 10 years career experience in an HR role with at least 2 to 3 years in a fast-paced position focused on onboarding new hires. Ideally applicants will hold a bachelor s degree in Human Resource Management, Organizational Development, or a related discipline. A CIPD qualification or equivalent HR qualification would be an advantage. Previous experience in onboarding activities is essential and an understanding of local regulations on mobility is desired.</p>

<p><b>Responsibilities</b></p><p>Develop high-quality campaign copy in both Arabic and English across a wide range of communication channels, including digital, social media, out-of-home (OOH), radio, print, and in-branch marketing materials.</p><p>Collaborate with the creative team to conceptualize and deliver compelling campaign ideas, headlines, taglines, and messaging that align with brand objectives.</p><p>Write clear and engaging scripts for video and audio content, ensuring messaging is effective across both visual and spoken formats.</p><p>Maintain and strengthen the brand's tone of voice across Arabic and English communications, while supporting internal teams in its consistent application.</p><p>Review, edit, and refine copy produced by cross-functional teams to ensure accuracy, quality, and adherence to brand and communication standards.</p><p>Work closely with the content team to ensure Arabic and English copy is equally impactful, culturally appropriate, and consistent in meaning and intent.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications</b></p><p>Bachelor's degree in Marketing, Communications, Journalism, English, Arabic, or a related field is preferred.</p><p>3 5 years of professional copywriting experience within an advertising agency, creative studio, or in-house brand environment.</p><p>Native-level proficiency in Arabic with excellent written communication skills in English.</p><p>Demonstrated experience in developing brand campaign copy across multiple platforms, supported by a strong and diverse portfolio.</p><p>Strong understanding of brand tone of voice and the ability to apply and maintain it consistently across all communication channels.</p><p>Excellent creative thinking, editing, and proofreading skills with exceptional attention to detail.</p>

<p><h4>Description</h4> <p>At Optimiza, we are looking for an experienced project manager to drive successful delivery of our projects and support business growth. You will be responsible for planning, managing, and coordinating projects related to digital transformation within the public sector across various teams to ensure seamless execution aligned with company objectives. The role requires effective communication, strong organizational skills, and a proactive approach to overcome challenges and optimize project outcomes.</p> <h4>Responsibilities:</h4> <ul> <li>Lead project planning sessions and coordinate team efforts to deliver on project goals.</li> <li>Define clear project scopes, schedules, and budgets, and track progress to achieve milestones.</li> <li>Manage communication between clients, vendors, and internal teams to maintain alignment and transparency.</li> <li>Identify risks and implement mitigation strategies to minimize project impact.</li> <li>Utilize project management tools to monitor and report on the status of projects.</li> <li>Ensure quality assurance and deliverable standards are met or exceeded.</li> <li>Support the continuous improvement of processes and documentation.</li> <li>Mentor and guide junior team members as needed.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Business, Management, Information Technology, or related field.</li> <li>4 to 5 years of proven experience managing projects in a fast-paced environment.</li> <li>Strong knowledge of project management methodologies such as Agile, Scrum, and Waterfall.</li> <li>Proficiency with project management software and tools.</li> <li>Exceptional leadership, communication, and stakeholder management skills.</li> <li>Ability to identify risks early and implement effective solutions.</li> <li>Detail-oriented with strong problem-solving abilities.</li> <li>Project Management Professional (PMP) certification is highly desirable.</li> </ul> <h4>Benefits</h4> <p>Class A medical insurance</p></p><p></p>

<p><h4>Description</h4> <p>At Optimiza, we are looking for an experienced project manager to drive successful delivery of our projects and support business growth. You will be responsible for planning, managing, and coordinating projects related to digital transformation within the public sector across various teams to ensure seamless execution aligned with company objectives. The role requires effective communication, strong organizational skills, and a proactive approach to overcome challenges and optimize project outcomes.</p> <h4>Responsibilities:</h4> <ul> <li>Lead project planning sessions and coordinate team efforts to deliver on project goals.</li> <li>Define clear project scopes, schedules, and budgets, and track progress to achieve milestones.</li> <li>Manage communication between clients, vendors, and internal teams to maintain alignment and transparency.</li> <li>Identify risks and implement mitigation strategies to minimize project impact.</li> <li>Utilize project management tools to monitor and report on the status of projects.</li> <li>Ensure quality assurance and deliverable standards are met or exceeded.</li> <li>Support the continuous improvement of processes and documentation.</li> <li>Mentor and guide junior team members as needed.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Business, Management, Information Technology, or related field.</li> <li>4 to 5 years of proven experience managing projects in a fast-paced environment.</li> <li>Strong knowledge of project management methodologies such as Agile, Scrum, and Waterfall.</li> <li>Proficiency with project management software and tools.</li> <li>Exceptional leadership, communication, and stakeholder management skills.</li> <li>Ability to identify risks early and implement effective solutions.</li> <li>Detail-oriented with strong problem-solving abilities.</li> <li>Project Management Professional (PMP) certification is highly desirable.</li> </ul> <h4>Benefits</h4> <p>Class A medical insurance</p></p><p></p>

<p><h4>Description</h4> <p>LAWAZEM is seeking a proactive and experienced customer service team leader to join our team. In this leadership role, you will be responsible for overseeing the daily operations of the customer service team, ensuring consistently high-quality service delivery and fostering a positive work environment. You will mentor and guide team members, manage performance, and collaborate with other departments to enhance customer satisfaction and operational efficiency.</p> <h4>Responsibilities:</h4> <ul> <li>Lead, supervise, and motivate the customer service team to achieve service goals and deliver excellent customer experiences.</li> <li>Manage team performance through coaching, feedback, and development plans.</li> <li>Monitor customer interactions, resolve escalated issues, and ensure timely resolution of customer complaints.</li> <li>Coordinate with other departments such as sales, logistics, and product teams to address customer needs effectively.</li> <li>Develop and implement customer service policies and procedures to optimize efficiency and service quality.</li> <li>Analyze customer service metrics, prepare reports, and identify trends to recommend improvements.</li> <li>Train new team members and support continuous learning initiatives.</li> <li>Promote a customer-centric culture and ensure compliance with company standards and values.</li> </ul> <h4>Requirements</h4> <ul> <li>Proven experience in a customer service leadership or supervisory role.</li> <li>Strong leadership and team management skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Ability to handle escalated customer issues with professionalism and empathy.</li> <li>Proficiency in CRM systems and Microsoft Office applications.</li> <li>Analytical mindset with the ability to interpret customer service data and metrics.</li> <li>Strong organizational and problem-solving skills.</li> <li>Ability to work collaboratively across departments and lead a remote or onsite team.</li> <li>Fluency in Arabic and English.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>LAWAZEM is seeking a proactive and experienced customer service team leader to join our team. In this leadership role, you will be responsible for overseeing the daily operations of the customer service team, ensuring consistently high-quality service delivery and fostering a positive work environment. You will mentor and guide team members, manage performance, and collaborate with other departments to enhance customer satisfaction and operational efficiency.</p> <h4>Responsibilities:</h4> <ul> <li>Lead, supervise, and motivate the customer service team to achieve service goals and deliver excellent customer experiences.</li> <li>Manage team performance through coaching, feedback, and development plans.</li> <li>Monitor customer interactions, resolve escalated issues, and ensure timely resolution of customer complaints.</li> <li>Coordinate with other departments such as sales, logistics, and product teams to address customer needs effectively.</li> <li>Develop and implement customer service policies and procedures to optimize efficiency and service quality.</li> <li>Analyze customer service metrics, prepare reports, and identify trends to recommend improvements.</li> <li>Train new team members and support continuous learning initiatives.</li> <li>Promote a customer-centric culture and ensure compliance with company standards and values.</li> </ul> <h4>Requirements</h4> <ul> <li>Proven experience in a customer service leadership or supervisory role.</li> <li>Strong leadership and team management skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Ability to handle escalated customer issues with professionalism and empathy.</li> <li>Proficiency in CRM systems and Microsoft Office applications.</li> <li>Analytical mindset with the ability to interpret customer service data and metrics.</li> <li>Strong organizational and problem-solving skills.</li> <li>Ability to work collaboratively across departments and lead a remote or onsite team.</li> <li>Fluency in Arabic and English.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead and manage end-to-end HR operations and employee lifecycle activities across the organization. <br> Develop, implement, and maintain HR policies, procedures, and frameworks aligned with business objectives and industry best practices. <br> Drive talent acquisition initiatives, workforce planning, and recruitment strategies to attract and retain top talent. <br> Manage performance management processes, employee development plans, and succession planning programs. <br> Lead employee engagement and retention initiatives to foster a positive and high-performance work environment. <br> Provide strategic HR support and guidance to management on organizational and people-related matters. <br> Ensure compliance with local labor laws, employment regulations, and internal company policies. <br> Establish and monitor HR metrics, dashboards, and reports to support data-driven decision-making. <br> Manage employee relations matters and provide effective solutions to workplace challenges. <br> Support organizational development initiatives and continuous improvement projects across the business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Human Resources, Business Administration, or a related field. <br> 8 10 years of progressive HR experience, preferably within the financial services or corporate sector. <br> Proven experience in developing and implementing HR policies, procedures, and strategic initiatives. <br> Strong expertise in talent acquisition, workforce planning, and employee retention strategies. <br> Demonstrated experience in organizational development, performance management, and employee engagement programs. <br> Strong knowledge of labor laws, employment regulations, and HR best practices within the region. <br> Excellent leadership, communication, stakeholder management, and problem-solving skills. <br> Strong analytical, reporting, and decision-making capabilities with the ability to support business objectives through effective HR practices.</p><p></p></section>