وظائف مهندس تصميم ميكانيكي - عمّان الأردن

<p><h4>About Lucidya</h4> <p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p> <p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p> <h4>Why this role matters</h4> <p>At Lucidya, we are building products that help some of the region's most recognizable brands understand and engage with their customers at scale. As our platform grows, so does the complexity of the problems we solve.</p> <p>Great product ideas are easy. Turning them into products that customers actually use, engineers can confidently build, and the business can successfully launch is much harder.</p> <p>That's where this role comes in.</p> <p>As a Product Owner, you'll sit at the center of product delivery. You'll be responsible for turning customer problems, product strategy, and business priorities into clear, actionable work that engineering and design teams can execute with confidence.</p> <p>Your impact won't be measured by how many Jira tickets you create. It will be measured by how effectively you help the team build the right things, reduce delivery friction, avoid costly rework, and deliver meaningful value to customers faster.</p> <p>You'll work closely with Product Managers, Designers, Engineers, QA, and customer-facing teams to ensure everyone understands the problem we're solving, why it matters, and what success looks like.</p> <p>If you enjoy bringing structure to ambiguity, asking great questions, and helping teams move faster without sacrificing quality, you'll thrive here.</p> <h4>What you'll do</h4> <li>Create clarity where others see complexity</li> <p>You'll take customer feedback, business requests, product strategy, and technical requirements and transform them into clear user stories, acceptance criteria, workflows, and requirements that teams can confidently build from.</p> <li>Own squad readiness</li> <p>You'll make sure backlog items are ready before they enter development. Engineers shouldn't be discovering major requirements halfway through a sprint. You'll ensure the team has the context, detail, and alignment needed to deliver predictably.</p> <li>Help the team build the right things</li> <p>You'll partner closely with Product Managers to break large initiatives into smaller, valuable releases that allow us to learn quickly and deliver customer value faster.</p> <li>Drive productive collaboration</li> <p>You'll act as the bridge between product, design, engineering, QA, and customer-facing teams, ensuring everyone is aligned on priorities, scope, dependencies, and expected outcomes.</p> <li>Challenge unclear thinking</li> <p>When requirements are vague, assumptions are risky, or priorities don't make sense, you'll ask the hard questions. Respectfully, but confidently.</p> <li>Reduce delivery friction</li> <p>You'll identify risks, dependencies, and gaps before they become problems. Your goal is to help the team spend less time clarifying work and more time delivering value.</p> <li>Protect quality and customer experience</li> <p>You'll think beyond the happy path by considering edge cases, permissions, error handling, workflows, and usability before features reach customers.</p> <li>Support successful launches</li> <p>You'll help ensure internal teams understand what is being released, how it works, and what customers should expect through clear release notes, documentation, and enablement materials.</p> <h4>Requirements</h4> <h4>Who you are</h4> <li>You bring structure without creating bureaucracy</li> <p>You love organization, but you know process should help teams move faster, not slow them down.</p> <li>You care about outcomes, not ticket completion</li> <p>Closing a story isn't success. Solving a customer problem is.</p> <li>You ask great questions</li> <p>You naturally challenge assumptions, uncover hidden requirements, and identify risks before they become expensive mistakes.</p> <li>You communicate clearly</li> <p>You can explain a complex technical requirement to a designer, a customer problem to an engineer, and a product decision to a stakeholder without creating confusion.</p> <li>You thrive in cross-functional environments</li> <p>You enjoy working closely with engineers, designers, QA, Product Managers, and customer-facing teams to solve problems collaboratively.</p> <li>You have strong product delivery experience</li> <p>You have at least 3 years of experience as a Product Owner, Business Analyst, Associate Product Manager, or a similar role where you've owned requirements, backlog management, and delivery readiness.</p> <li>You're comfortable with technical concepts</li> <p>You don't need to write code, but you're comfortable discussing APIs, integrations, data models, permissions, workflows, and platform behavior with engineering teams.</p> <li>You're comfortable with ambiguity</li> <p>You won't always receive perfect requirements or complete information. You're able to create clarity and move things forward without waiting for every answer.</p> <p>You'll likely stand out if you have experience with:</p> <li>B2B SaaS products</li> <li>Customer experience (CX) platforms</li> <li>Social listening or customer engagement tools</li> <li>CRM, CDP, analytics, or workflow products</li> <li>AI-powered products and automation</li> <li>Arabic-first or MENA-focused products</li> <li>Product analytics and adoption metrics</li> <h4>What success looks like</h4> <p>Within your first few months:</p> <li>Backlog items enter development with significantly fewer unanswered questions.</li> <li>Sprint planning becomes more predictable because work is properly prepared and understood.</li> <li>Engineers spend less time seeking clarification and more time building.</li> <li>Rework decreases because requirements, edge cases, and acceptance criteria are defined upfront.</li> <li>Stakeholders trust delivery updates because expectations, trade-offs, and risks are communicated clearly.</li> <li>Product releases are smoother because internal teams are prepared and aligned.</li> <li>Most importantly, customers receive better products because the team consistently understands the problem before building the solution.</li> <h4>What the hiring process will look like</h4> <li>Intro call with TA</li> <li>Interview with HM</li> <li>Case study</li> <li>Presentation interview</li> <li>Culture fit / offer</li> <p>At Lucidya, we care deeply about ownership, curiosity, speed, and continuous improvement. We look for people who challenge ideas respectfully, communicate openly, and genuinely care about building products that solve real customer problems.</p> <p>If that sounds like the environment where you do your best work, we'd love to meet you.</p></p><p></p>

<p><h4>Description</h4> <p>The Senior Presales Engineer – Networking & Security is responsible for designing, positioning, and supporting enterprise networking and security solutions for customers across the region. The role acts as a trusted technical advisor throughout the sales lifecycle, supporting opportunity qualification, solution design, technical presentations, and customer engagement activities.</p> <p>Working closely with sales, security, and delivery teams, the engineer develops scalable, secure, and high-performance infrastructure solutions aligned with customer business and technical requirements. The role also contributes to strategic solution positioning, technical leadership, and the continuous enhancement of ZainTECH’s networking and security capabilities.</p> <h4>Responsibilities</h4> <p><strong>Solutions architecture & presales support</strong></p> <ul> <li>Design enterprise networking and security solutions aligned with customer requirements and business objectives</li> <li>Develop: <ul> <li>High-level designs (HLD)</li> <li>Low-level designs (LLD)</li> <li>Technical proposals</li> <li>Bill of quantities (BOQs)</li> <li>RFP/RFI responses</li> </ul> </li> <li>Design architectures covering: <ul> <li>LAN/WAN infrastructure</li> <li>Enterprise wireless solutions</li> <li>SD-WAN</li> <li>Network security integrations</li> </ul> </li> <li>Support strategic opportunities and complex solution positioning activities</li> </ul> <p><strong>Technical advisory & solution positioning</strong></p> <ul> <li>Act as a subject matter expert (SME) in networking and security technologies</li> <li>Conduct customer workshops, technical presentations, demonstrations, and architecture discussions</li> <li>Lead proof of concepts (PoCs), technical validations, and solution assessments</li> <li>Perform competitive positioning and vendor comparison activities</li> <li>Stay updated on emerging technologies, vendor roadmaps, and industry trends</li> </ul> <p><strong>Customer engagement & relationship management</strong></p> <ul> <li>Engage with enterprise and government customers to understand business and technical requirements</li> <li>Translate customer challenges into scalable and secure technical solutions</li> <li>Support account teams in developing long-term customer relationships</li> <li>Contribute to account planning and solution strategy initiatives</li> </ul> <p><strong>Cross-functional collaboration</strong></p> <ul> <li>Collaborate closely with sales, security, and delivery teams to ensure successful solution alignment and execution</li> <li>Support onboarding and technical handover activities to delivery and implementation teams</li> <li>Participate in customer success and post-sales support initiatives where required</li> </ul> <p><strong>Governance, security & best practices</strong></p> <ul> <li>Ensure proposed solutions align with customer standards, security requirements, and industry best practices</li> <li>Recommend improvements to network availability, scalability, and security posture</li> <li>Support the implementation of secure networking and segmentation practices</li> <li>Maintain accurate technical documentation and solution records</li> </ul> <p><strong>Technical leadership & knowledge sharing</strong></p> <ul> <li>Mentor junior and mid-level engineers across networking and security technologies</li> <li>Lead internal technical knowledge-sharing and enablement sessions</li> <li>Support technical capability development and certification initiatives within the team</li> </ul> <p><strong>Project & procurement support</strong></p> <ul> <li>Support project planning, technical reviews, and implementation readiness activities</li> <li>Assist procurement and commercial teams with product selection and technical validation</li> <li>Ensure proposed solutions are scalable, compatible, and aligned with customer environments</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Engineering, Network Engineering, Information Technology, or a related field</li> <li>6–10 years of experience in networking, presales, or system integration environments</li> <li>Strong expertise in: <ul> <li>Routing & switching</li> <li>Enterprise wireless</li> <li>SD-WAN</li> <li>Network infrastructure design</li> <li>Network security solutions</li> </ul> </li> <li>Hands-on experience with: <ul> <li>Cisco networking technologies</li> <li>Fortinet security solutions</li> </ul> </li> <li>Strong understanding of enterprise and hybrid network architectures</li> <li>Experience designing secure, scalable, and high-availability networking environments</li> <li>Experience supporting enterprise or government sector projects is preferred</li> <li>Strong customer-facing and solution positioning experience</li> <li>Certifications: Cisco (CCNA / CCNP), Fortinet (NSE 4 or equivalent)</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The Senior Presales Engineer – Networking & Security is responsible for designing, positioning, and supporting enterprise networking and security solutions for customers across the region. The role acts as a trusted technical advisor throughout the sales lifecycle, supporting opportunity qualification, solution design, technical presentations, and customer engagement activities.</p> <p>Working closely with sales, security, and delivery teams, the engineer develops scalable, secure, and high-performance infrastructure solutions aligned with customer business and technical requirements. The role also contributes to strategic solution positioning, technical leadership, and the continuous enhancement of ZainTECH’s networking and security capabilities.</p> <h4>Responsibilities</h4> <p><strong>Solutions architecture & presales support</strong></p> <ul> <li>Design enterprise networking and security solutions aligned with customer requirements and business objectives</li> <li>Develop: <ul> <li>High-level designs (HLD)</li> <li>Low-level designs (LLD)</li> <li>Technical proposals</li> <li>Bill of quantities (BOQs)</li> <li>RFP/RFI responses</li> </ul> </li> <li>Design architectures covering: <ul> <li>LAN/WAN infrastructure</li> <li>Enterprise wireless solutions</li> <li>SD-WAN</li> <li>Network security integrations</li> </ul> </li> <li>Support strategic opportunities and complex solution positioning activities</li> </ul> <p><strong>Technical advisory & solution positioning</strong></p> <ul> <li>Act as a subject matter expert (SME) in networking and security technologies</li> <li>Conduct customer workshops, technical presentations, demonstrations, and architecture discussions</li> <li>Lead proof of concepts (PoCs), technical validations, and solution assessments</li> <li>Perform competitive positioning and vendor comparison activities</li> <li>Stay updated on emerging technologies, vendor roadmaps, and industry trends</li> </ul> <p><strong>Customer engagement & relationship management</strong></p> <ul> <li>Engage with enterprise and government customers to understand business and technical requirements</li> <li>Translate customer challenges into scalable and secure technical solutions</li> <li>Support account teams in developing long-term customer relationships</li> <li>Contribute to account planning and solution strategy initiatives</li> </ul> <p><strong>Cross-functional collaboration</strong></p> <ul> <li>Collaborate closely with sales, security, and delivery teams to ensure successful solution alignment and execution</li> <li>Support onboarding and technical handover activities to delivery and implementation teams</li> <li>Participate in customer success and post-sales support initiatives where required</li> </ul> <p><strong>Governance, security & best practices</strong></p> <ul> <li>Ensure proposed solutions align with customer standards, security requirements, and industry best practices</li> <li>Recommend improvements to network availability, scalability, and security posture</li> <li>Support the implementation of secure networking and segmentation practices</li> <li>Maintain accurate technical documentation and solution records</li> </ul> <p><strong>Technical leadership & knowledge sharing</strong></p> <ul> <li>Mentor junior and mid-level engineers across networking and security technologies</li> <li>Lead internal technical knowledge-sharing and enablement sessions</li> <li>Support technical capability development and certification initiatives within the team</li> </ul> <p><strong>Project & procurement support</strong></p> <ul> <li>Support project planning, technical reviews, and implementation readiness activities</li> <li>Assist procurement and commercial teams with product selection and technical validation</li> <li>Ensure proposed solutions are scalable, compatible, and aligned with customer environments</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Engineering, Network Engineering, Information Technology, or a related field</li> <li>6–10 years of experience in networking, presales, or system integration environments</li> <li>Strong expertise in: <ul> <li>Routing & switching</li> <li>Enterprise wireless</li> <li>SD-WAN</li> <li>Network infrastructure design</li> <li>Network security solutions</li> </ul> </li> <li>Hands-on experience with: <ul> <li>Cisco networking technologies</li> <li>Fortinet security solutions</li> </ul> </li> <li>Strong understanding of enterprise and hybrid network architectures</li> <li>Experience designing secure, scalable, and high-availability networking environments</li> <li>Experience supporting enterprise or government sector projects is preferred</li> <li>Strong customer-facing and solution positioning experience</li> <li>Certifications: Cisco (CCNA / CCNP), Fortinet (NSE 4 or equivalent)</li> </ul></p><p></p>

<p>A reputable firm located in Amman, representing multinational companies with a focus on power and industrial supplies, with extensive experience in this field, has a vacancy for "Mechanical and/or Electrical Engineer" to manage tender preparation, coordinate with suppliers, and support commercial and technical bidding activities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Mechanical or Electrical Engineering from a reputable University.</li><li>(5-7) years of relevant experience in tenders.</li><li>Strong knowledge of tender preparation and documentation.</li><li>Energetic, hardworking, and has a real interest in both office and field work</li><li>Excellent communication skills in both Arabic and English.</li><li>Excellent computer skills.</li><li>Has a Jordanian driving license.</li><li>Resident of Amman</li></ul>

<p>We are seeking a Technical Sales Engineer Instrumentation to support business growth by promoting and delivering advanced instrumentation solutions (analyzers, automation, weighing systems, monitoring systems) for electrical machines. The role involves identifying new opportunities, engaging with clients across industrial sectors, and providing technical and commercial support throughout the sales cycle. The ideal candidate will combine strong technical expertise in instrumentation systems with hands-on experience in sales and client engagement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>2-5 years of experience.</li><li>Strong technical understanding of Instrumentation systems (analyzers, automation systems, weighing systems, monitoring systems for electrical machines).</li><li>Hands-on experience with LV &amp; MV drive systems .</li><li>Valid driving license.</li><li>Bachelor s degree in Electrical Engineering, Mechatronics Engineering, or a related field .</li><li>Strong communication and presentation skills.</li><li>Ability to build and maintain client relationships.</li><li>Strong negotiation and commercial acumen.</li></ul>

<p>PIPECARE Group is looking for an experienced Mechanical Engineer to join our team . By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years. Industry/sector: Oil &amp; Gas / In Line Inspection services.</p><p>Mechanical Engineer is responsible for performing comprehensive Fitness-for-Service assessment studies on client s pipelines using API 579 and other international standards.</p><p>Key Responsibilities &amp; Authorities</p><ul><li>Perform FFP evaluations of clients assets based on Level 1 &amp; 2 assessments of damage mechanisms.</li><li>Performing RSTRENG calculations per clients requirements.</li><li>Perform Abaqus simulation models for corroded components.</li><li>Integrate inspection data into Abaqus simulation and perform analysis for degraded components.</li><li>Evaluate repair options and make recommendations to clients.</li></ul><p>Team leadership and collaboration</p><ul><li>Develop training material related to Pipeline Integrity.</li><li>Lead, mentor, and train a team of Integrity Engineers within the corporation, ensuring their skills are up-to-date and that they are consistently applying high-quality standards.</li><li>Act as the primary subject matter expert (SME) on Integrity Engineering during internal and external audits.</li><li>Liaise with clients, project managers, and integrity engineers to understand project requirements and provide data-driven insights to support decision-making.</li><li>Communicate complex findings and data-driven narratives to senior management and other non-technical stakeholders.</li></ul><p>Skills/Experience</p><ul><li>Minimum of Bachelor s Degree in Mechanical Engineering.</li><li>3-5 years experience in Oil and Gas industry.</li><li>Experience in API 579, ASME codes, Abaqus.</li><li>Strong professional command of written and spoken English in addition to communication skills is a must.</li></ul><p>Physical and Mental Requirements:</p><ul><li>Lifting and Carrying: Ability to lift and carry up to 50 pounds.</li><li>Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells.</li><li>Communication: Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively.</li><li>Focus and Multitasking: Ability to maintain focus and multitask effectively.</li><li>Safety Equipment: Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments.</li><li>Personal Mobility and Reflexes: Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary.</li></ul><p>About PIPECARE Group:</p><p>PIPECARE Group offers comprehensive In-Line Inspection Services to identify and size pipeline threats, Utilizing advanced technologies such as Magnetic Flux Leakage, Transverse Field Inspection, Ultrasound, and specialized tools, PIPECARE ensures precise detection and assessment of various pipeline anomalies.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of Bachelor s Degree in Mechanical Engineering.</li><li>3-5 years experience in Oil and Gas industry.</li><li>Experience in API 579, ASME codes, Abaqus.</li><li>Strong professional command of written and spoken English in addition to communication skills is a must.</li></ul><p>Physical and Mental Requirements:</p><ul><li>Lifting and Carrying: Ability to lift and carry up to 50 pounds.</li><li>Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells.</li><li>Communication: Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively.</li><li>Focus and Multitasking: Ability to maintain focus and multitask effectively.</li><li>Safety Equipment: Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments.</li><li>Personal Mobility and Reflexes: Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary.</li></ul>

<p><h4>Description</h4> <p><strong>Summary</strong><br> We are looking for a senior Citrix engineer with deep hands-on experience in designing, implementing, and administering enterprise Citrix environments. The ideal candidate will be responsible for ensuring the stability, performance, and availability of Citrix infrastructure across the organization.</p> <h4>Key responsibilities</h4> <ul> <li>Design, implement, and administer Citrix Virtual Apps and Desktops (CVAD) environments</li> <li>Manage and optimize Citrix NetScaler (ADC) for load balancing and application delivery</li> <li>Administer XenMobile for enterprise mobility management</li> <li>Troubleshoot and resolve Citrix-related issues ensuring minimal downtime</li> <li>Plan and execute upgrades, migrations, and capacity planning for Citrix infrastructure</li> <li>Collaborate with virtualization and infrastructure teams on VMware-integrated solutions</li> <li>Maintain documentation for all Citrix configurations and changes</li> </ul> <h4>Requirements</h4> <ul> <li>BSc in computer science or computer engineering</li> <li>Minimum 8 years of hands-on Citrix experience</li> <li>Valid Citrix certification (design, implementation, or administration)</li> <li>Proven experience with Citrix NetScaler, CVAD, and XenMobile</li> <li>Working knowledge of VMware virtualization</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>Summary</strong><br> We are looking for a senior Citrix engineer with deep hands-on experience in designing, implementing, and administering enterprise Citrix environments. The ideal candidate will be responsible for ensuring the stability, performance, and availability of Citrix infrastructure across the organization.</p> <h4>Key responsibilities</h4> <ul> <li>Design, implement, and administer Citrix Virtual Apps and Desktops (CVAD) environments</li> <li>Manage and optimize Citrix NetScaler (ADC) for load balancing and application delivery</li> <li>Administer XenMobile for enterprise mobility management</li> <li>Troubleshoot and resolve Citrix-related issues ensuring minimal downtime</li> <li>Plan and execute upgrades, migrations, and capacity planning for Citrix infrastructure</li> <li>Collaborate with virtualization and infrastructure teams on VMware-integrated solutions</li> <li>Maintain documentation for all Citrix configurations and changes</li> </ul> <h4>Requirements</h4> <ul> <li>BSc in computer science or computer engineering</li> <li>Minimum 8 years of hands-on Citrix experience</li> <li>Valid Citrix certification (design, implementation, or administration)</li> <li>Proven experience with Citrix NetScaler, CVAD, and XenMobile</li> <li>Working knowledge of VMware virtualization</li> </ul></p><p></p>

<p>The Software Engineer designs, develops, and maintains software solutions that power Wiley Science Solutions' online products, digital platforms, and scientific information services. This role contributes to the delivery of scalable web applications, SaaS offerings, APIs, and cloud-based platforms that serve researchers, scientists, and enterprise customers worldwide. Working within an Agile, cross-functional environment, the Software Engineer collaborates with Product Managers, Architects, UX Designers, QA Engineers, DevOps Engineers, and fellow developers to build reliable, secure, and user-centric solutions. This role is responsible for delivering high-quality software while continuously improving product capabilities, performance, scalability, and customer experience.</p><p>How You Will Make an Impact</p><strong>Software Development &amp; Delivery</strong><ul><li>Develop new features and enhancements for Wiley Science Solutions' online products, including customer-facing web applications, SaaS platforms, and scientific information services.</li><li>Design, build, and maintain modern, scalable, and secure software solutions using industry-standard frameworks, cloud technologies, and engineering best practices.</li><li>Deliver high-quality code that supports business objectives and creates meaningful value for customers.</li></ul><strong>Technical Implementation</strong><ul><li>Build and maintain full-stack applications and backend services using object-oriented design principles, software design patterns, and modern programming languages.</li><li>Develop and integrate RESTful APIs, microservices, cloud-native services, and data platforms that support scalable and resilient digital products.</li><li>Contribute to modernization initiatives by improving existing architectures, optimizing performance, and reducing technical debt.</li></ul><strong>Quality, Reliability &amp; Engineering Excellence</strong><ul><li>Follow engineering best practices including automated testing, peer code reviews, continuous integration, and secure software development standards.</li><li>Support application reliability, scalability, security, and maintainability through robust testing, monitoring, and troubleshooting practices.</li><li>Participate in root cause analysis and resolution of production issues to ensure a stable customer experience.</li></ul><strong>Cross-Functional Collaboration</strong><ul><li>Partner closely with Product Managers, UX Designers, Architects, QA Engineers, DevOps Engineers, and other stakeholders to deliver business value.</li><li>Participate in technical discussions, solution design sessions, and implementation planning activities.</li><li>Work effectively within distributed global teams, balancing independent ownership with collaborative delivery.</li></ul><strong>Agile Participation &amp; Continuous Improvement</strong><ul><li>Actively contribute to Agile ceremonies including sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives.</li><li>Provide accurate estimates and communicate risks, dependencies, and technical challenges proactively.</li><li>Support initiatives that improve team effectiveness, engineering excellence, and delivery predictability.</li></ul><strong>Innovation &amp; Growth</strong><ul><li>Continuously expand technical expertise and stay current with emerging technologies, cloud platforms, AI-enabled capabilities, and modern software development practices.</li><li>Apply software architecture and system design principles to solve complex technical challenges.</li><li>Contribute ideas that improve products, platforms, customer experiences, and engineering efficiency.</li></ul><strong>Customer &amp; Business Impact</strong><ul><li>Develop software solutions that enable researchers, scientists, and enterprise customers to efficiently access, analyze, and manage scientific information.</li><li>Help advance Wiley Science Solutions' strategic objectives by improving product usability, scalability, performance, and customer value.</li><li>Foster strong communication and collaboration across engineering and product teams to support business success.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent practical experience.</li><li>Experience developing, testing, and maintaining modern software applications.</li><li>Strong understanding of object-oriented programming principles and software design patterns.</li><li>Experience building web applications, backend services, APIs, or distributed systems.</li><li>Knowledge of software development best practices including code reviews, automated testing, and CI/CD processes.</li><li>Experience working within Agile software development environments.</li><li>Strong analytical and problem-solving skills with the ability to troubleshoot technical issues.</li><li>Effective written and verbal communication skills.</li><li>Demonstrated ability to collaborate within cross-functional and distributed teams.</li><li>Experience with modern web technologies including React, Next.js, TypeScript, JavaScript, HTML, and CSS.</li><li>Experience with backend development technologies such as Java, Spring Boot, REST APIs, and Microservices.</li><li>Experience with cloud platforms and services, including AWS.</li><li>Experience with containers and orchestration technologies such as Docker and Kubernetes.</li><li>Knowledge of CI/CD pipelines and DevOps practices.</li><li>Experience working with relational and NoSQL databases.</li><li>Familiarity with cloud-native application development and scalable SaaS platforms.</li><li>Interest in AI-enabled technologies and modern software engineering innovations.</li></ul>

<p><h4>Description</h4> <p>The Senior Presales Engineer – Enterprise & End-User Solutions is responsible for designing, positioning, and supporting enterprise infrastructure and end-user computing solutions for customers across the region. The role serves as a trusted technical advisor throughout the sales lifecycle, supporting strategic customer engagements, solution architecture, technical proposals, and solution validation activities.</p> <p>Working closely with sales, vendors, and delivery teams, the engineer develops scalable, secure, and modern infrastructure solutions aligned with customer business and technical requirements. The role focuses on enterprise infrastructure, virtualization, hybrid cloud, end-user computing, and business continuity solutions while supporting digital transformation and data center modernization initiatives.</p> <h4>Requirements:</h4> <h4>Solution architecture & presales leadership</h4> <ul> <li>Lead the design and positioning of enterprise infrastructure and end-user computing solutions aligned with customer requirements and business objectives</li> <li>Develop: <ul> <li>High-level designs (HLD)</li> <li>Solution architecture documents</li> <li>Technical proposals</li> <li>Bill of materials (BoM)</li> <li>Compliance matrices</li> <li>RFP/RFI/RFQ responses</li> </ul> </li> <li>Lead solution sizing, architecture validation, and technical assessments for complex customer environments</li> </ul> <h4>Customer engagement & technical advisory</h4> <ul> <li>Conduct customer workshops, technical presentations, demonstrations, and architecture discussions</li> <li>Engage with enterprise and government customers to understand business and technical requirements</li> <li>Translate customer challenges into scalable infrastructure and end-user solutions</li> <li>Support opportunity qualification and strategic solution positioning alongside sales teams</li> <li>Lead proof of concepts (PoCs) and technical evaluation activities</li> </ul> <h4>Enterprise infrastructure solutions</h4> <p>Design and position solutions across:</p> <ul> <li>Servers (rack, blade, hyperconverged)</li> <li>Enterprise storage solutions (SAN, NAS, SDS)</li> <li>Virtualization platforms</li> <li>Hyperconverged infrastructure (HCI)</li> <li>Backup and disaster recovery solutions</li> <li>Data center modernization initiatives</li> </ul> <p>Design high availability and business continuity architectures aligned with customer requirements</p> <h4>Cloud & platform solutions</h4> <ul> <li>Support hybrid cloud and private cloud architecture initiatives</li> <li>Contribute to container platform discussions including: <ul> <li>Kubernetes</li> <li>OpenShift</li> </ul> </li> <li>Support automation and orchestration solution positioning with foundational knowledge of cloud-native technologies</li> </ul> <h4>End-user computing solutions</h4> <ul> <li>Design and support solutions across: <ul> <li>VDI and desktop virtualization</li> <li>Endpoint management (UEM)</li> <li>Collaboration solutions</li> <li>Laptops, workstations, and thin clients</li> <li>OS deployment and lifecycle management</li> </ul> </li> </ul> <h4>Vendor & cross-functional collaboration</h4> <ul> <li>Coordinate with vendors for: <ul> <li>Design validation</li> <li>Technical alignment</li> <li>Commercial and pricing support</li> </ul> </li> <li>Work closely with sales and delivery teams to ensure successful solution alignment and project handover</li> <li>Support customer success initiatives through ongoing technical engagement where required</li> </ul> <h4>Technical leadership & knowledge sharing</h4> <ul> <li>Mentor junior and mid-level engineers across enterprise infrastructure technologies</li> <li>Lead internal technical knowledge-sharing and enablement sessions</li> <li>Contribute to technical standards, reusable templates, and best practice frameworks</li> <li>Support certification and capability development initiatives within the team</li> </ul> <h4>Documentation & best practices</h4> <ul> <li>Maintain accurate technical documentation and solution records</li> <li>Ensure proposed solutions align with customer standards and industry best practices</li> <li>Contribute to continuous improvement of technical templates, solution frameworks, and presales processes</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Engineering, Information Technology, or a related field</li> <li>7+ years of experience in enterprise infrastructure presales, solution architecture, or system integration environments</li> <li>Strong expertise in: <ul> <li>Enterprise infrastructure and data center technologies</li> <li>Virtualization and HCI platforms</li> <li>Backup and disaster recovery solutions</li> <li>End-user computing and VDI environments</li> <li>Hybrid cloud and private cloud architectures</li> </ul> </li> <li>Strong architecture, sizing, and infrastructure design capabilities</li> <li>Good understanding of: <ul> <li>Containers and Kubernetes platforms</li> <li>Automation and orchestration concepts</li> <li>High availability and disaster recovery architectures</li> </ul> </li> <li>Hands-on or presales experience with one or more of the following vendors and technologies: <ul> <li>Dell Technologies (Servers, Storage, VxRail, PowerStore)</li> <li>Nutanix</li> <li>VMware / Broadcom</li> <li>Red Hat OS and OpenShift</li> <li>Veeam / Cohesity</li> <li>Huawei</li> <li>Citrix / Omnissa (VDI)</li> <li>IBM Hardware</li> </ul> </li> <li>Proven experience designing and positioning enterprise data center and end-user solutions</li> <li>Strong experience preparing technical proposals, compliance matrices, and customer presentations</li> <li>Experience supporting enterprise and government customer engagements is preferred</li> </ul> <h4>Certifications (Preferred)</h4> <ul> <li>VMware (VCP)</li> <li>Nutanix (NCP)</li> <li>Dell Technologies certifications</li> <li>Veeam, Cohesity, or backup-related certifications</li> <li>Red Hat certifications</li> <li>Oracle Hardware certifications</li> <li>Huawei certifications</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The Senior Presales Engineer – Enterprise & End-User Solutions is responsible for designing, positioning, and supporting enterprise infrastructure and end-user computing solutions for customers across the region. The role serves as a trusted technical advisor throughout the sales lifecycle, supporting strategic customer engagements, solution architecture, technical proposals, and solution validation activities.</p> <p>Working closely with sales, vendors, and delivery teams, the engineer develops scalable, secure, and modern infrastructure solutions aligned with customer business and technical requirements. The role focuses on enterprise infrastructure, virtualization, hybrid cloud, end-user computing, and business continuity solutions while supporting digital transformation and data center modernization initiatives.</p> <h4>Requirements:</h4> <h4>Solution architecture & presales leadership</h4> <ul> <li>Lead the design and positioning of enterprise infrastructure and end-user computing solutions aligned with customer requirements and business objectives</li> <li>Develop: <ul> <li>High-level designs (HLD)</li> <li>Solution architecture documents</li> <li>Technical proposals</li> <li>Bill of materials (BoM)</li> <li>Compliance matrices</li> <li>RFP/RFI/RFQ responses</li> </ul> </li> <li>Lead solution sizing, architecture validation, and technical assessments for complex customer environments</li> </ul> <h4>Customer engagement & technical advisory</h4> <ul> <li>Conduct customer workshops, technical presentations, demonstrations, and architecture discussions</li> <li>Engage with enterprise and government customers to understand business and technical requirements</li> <li>Translate customer challenges into scalable infrastructure and end-user solutions</li> <li>Support opportunity qualification and strategic solution positioning alongside sales teams</li> <li>Lead proof of concepts (PoCs) and technical evaluation activities</li> </ul> <h4>Enterprise infrastructure solutions</h4> <p>Design and position solutions across:</p> <ul> <li>Servers (rack, blade, hyperconverged)</li> <li>Enterprise storage solutions (SAN, NAS, SDS)</li> <li>Virtualization platforms</li> <li>Hyperconverged infrastructure (HCI)</li> <li>Backup and disaster recovery solutions</li> <li>Data center modernization initiatives</li> </ul> <p>Design high availability and business continuity architectures aligned with customer requirements</p> <h4>Cloud & platform solutions</h4> <ul> <li>Support hybrid cloud and private cloud architecture initiatives</li> <li>Contribute to container platform discussions including: <ul> <li>Kubernetes</li> <li>OpenShift</li> </ul> </li> <li>Support automation and orchestration solution positioning with foundational knowledge of cloud-native technologies</li> </ul> <h4>End-user computing solutions</h4> <ul> <li>Design and support solutions across: <ul> <li>VDI and desktop virtualization</li> <li>Endpoint management (UEM)</li> <li>Collaboration solutions</li> <li>Laptops, workstations, and thin clients</li> <li>OS deployment and lifecycle management</li> </ul> </li> </ul> <h4>Vendor & cross-functional collaboration</h4> <ul> <li>Coordinate with vendors for: <ul> <li>Design validation</li> <li>Technical alignment</li> <li>Commercial and pricing support</li> </ul> </li> <li>Work closely with sales and delivery teams to ensure successful solution alignment and project handover</li> <li>Support customer success initiatives through ongoing technical engagement where required</li> </ul> <h4>Technical leadership & knowledge sharing</h4> <ul> <li>Mentor junior and mid-level engineers across enterprise infrastructure technologies</li> <li>Lead internal technical knowledge-sharing and enablement sessions</li> <li>Contribute to technical standards, reusable templates, and best practice frameworks</li> <li>Support certification and capability development initiatives within the team</li> </ul> <h4>Documentation & best practices</h4> <ul> <li>Maintain accurate technical documentation and solution records</li> <li>Ensure proposed solutions align with customer standards and industry best practices</li> <li>Contribute to continuous improvement of technical templates, solution frameworks, and presales processes</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Engineering, Information Technology, or a related field</li> <li>7+ years of experience in enterprise infrastructure presales, solution architecture, or system integration environments</li> <li>Strong expertise in: <ul> <li>Enterprise infrastructure and data center technologies</li> <li>Virtualization and HCI platforms</li> <li>Backup and disaster recovery solutions</li> <li>End-user computing and VDI environments</li> <li>Hybrid cloud and private cloud architectures</li> </ul> </li> <li>Strong architecture, sizing, and infrastructure design capabilities</li> <li>Good understanding of: <ul> <li>Containers and Kubernetes platforms</li> <li>Automation and orchestration concepts</li> <li>High availability and disaster recovery architectures</li> </ul> </li> <li>Hands-on or presales experience with one or more of the following vendors and technologies: <ul> <li>Dell Technologies (Servers, Storage, VxRail, PowerStore)</li> <li>Nutanix</li> <li>VMware / Broadcom</li> <li>Red Hat OS and OpenShift</li> <li>Veeam / Cohesity</li> <li>Huawei</li> <li>Citrix / Omnissa (VDI)</li> <li>IBM Hardware</li> </ul> </li> <li>Proven experience designing and positioning enterprise data center and end-user solutions</li> <li>Strong experience preparing technical proposals, compliance matrices, and customer presentations</li> <li>Experience supporting enterprise and government customer engagements is preferred</li> </ul> <h4>Certifications (Preferred)</h4> <ul> <li>VMware (VCP)</li> <li>Nutanix (NCP)</li> <li>Dell Technologies certifications</li> <li>Veeam, Cohesity, or backup-related certifications</li> <li>Red Hat certifications</li> <li>Oracle Hardware certifications</li> <li>Huawei certifications</li> </ul></p><p></p>

<p><h4>About the opportunity</h4> <p>We are hiring on behalf of a major government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious applied AI programs.</p> <p>This organisation is creating AI-powered products and platforms that will transform public services across the Emirate. The work spans retrieval systems, agent-based workflows, sovereign AI infrastructure, and production-grade applications that must operate securely, reliably, and at scale.</p> <p>This is an opportunity to build highly impactful AI products used in real-world government environments where quality, trust, and operational excellence are essential.</p> <h4>Role overview</h4> <p>We are looking for a senior AI product engineer to own the end-to-end delivery of AI-powered products.</p> <p>You will design and build the retrieval pipelines and agent workflows that power intelligent applications, the backend services that support them, and the user interfaces that deliver value to end users. This role combines applied AI engineering with strong product judgment.</p> <p>You should be comfortable working across the full stack—from Python-based AI systems and APIs to React frontends—and accountable for how your products perform in production.</p> <p>At the senior level, you will:</p> <ul> <li>Own AI product features from concept through production</li> <li>Build and optimize RAG pipelines and agent-based systems</li> <li>Develop backend services and modern user interfaces</li> <li>Make sound technical and product decisions</li> <li>Use AI coding tools such as Codex, Claude Code, or similar as part of your daily workflow</li> </ul> <h4>Key responsibilities</h4> <p><strong>End-to-end AI product development</strong></p> <ul> <li>Design and build AI-powered assistants, copilots, and automation tools</li> <li>Architect retrieval-augmented generation (RAG) pipelines, including ingestion, embeddings, vector search, and reranking</li> <li>Develop agent-based workflows with tool use, planning, and multi-step reasoning</li> <li>Build reusable AI components and integration libraries for multiple products</li> </ul> <p><strong>Full-stack engineering</strong></p> <ul> <li>Build React and Next.js interfaces with streaming responses and conversational experiences</li> <li>Develop backend APIs and services in Python, Java/Kotlin, or Node.js</li> <li>Work with PostgreSQL, Redis, DocumentDB, Azure Blob Storage, and vector databases such as pgvector or Qdrant</li> <li>Instrument AI systems using Langfuse and Grafana for tracing and observability</li> </ul> <p><strong>Product ownership & engineering excellence</strong></p> <ul> <li>Evaluate product requirements and ensure solutions solve the right problems</li> <li>Optimize systems for reliability, latency, and user trust</li> <li>Document technical decisions and architecture clearly</li> <li>Mentor engineers and contribute to engineering best practices</li> </ul> <h4>Basic qualifications</h4> <ul> <li>7+ years of software engineering experience</li> <li>Proven experience shipping end-to-end product features across AI, backend, and frontend layers</li> <li>Strong proficiency in Python and experience building LLM-powered systems</li> <li>Solid React fundamentals, including state management, accessibility, and performance</li> <li>Experience building production APIs in Python, Java/Kotlin, or Node.js</li> <li>Working knowledge of PostgreSQL and relational schema design</li> <li>Understanding of common LLM production challenges such as hallucination, latency, and context degradation</li> <li>Practical use of AI coding assistants such as Codex or Claude Code</li> <li>Strong system design, testing, debugging, and performance optimization skills</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience with LangGraph, LangChain, Semantic Kernel, AutoGen, or CrewAI</li> <li>Experience designing streaming APIs with SSE or WebSockets</li> <li>Strong familiarity with Next.js, Tailwind CSS, TanStack Query, and Zustand</li> <li>Experience deploying AI applications on Azure using Docker and CI/CD pipelines</li> <li>Familiarity with vector databases such as Qdrant or pgvector</li> <li>Experience working in government, public sector, financial services, or other regulated environments</li> </ul> <h4>Technology stack</h4> <ul> <li>Frontend: React, Next.js, Tailwind CSS</li> <li>Backend: Python, Java, Kotlin, Node.js</li> <li>AI & LLM: LangChain, LangGraph, Microsoft Agent Framework, vector databases, OCR, ASR, TTS</li> <li>Data: PostgreSQL, Redis, DocumentDB, Azure Blob Storage</li> <li>Observability: Langfuse, Grafana</li> <li>Infrastructure: Docker, Azure, CI/CD pipelines</li> <li>AI development: Codex, Claude Code, OpenCode</li> </ul> <h4>What we’re looking for</h4> <p>You are an engineer who:</p> <ul> <li>Takes ownership across the full product lifecycle</li> <li>Balances technical depth with strong product judgment</li> <li>Builds AI products that users trust in production</li> <li>Makes evidence-based decisions</li> <li>Communicates clearly and proactively</li> <li>Embraces AI-native development practices</li> </ul> <h4>Why apply?</h4> <p>This is an opportunity to help shape the future of AI-powered public services in Abu Dhabi.</p> <p>You’ll work on meaningful products with real-world impact, solving complex challenges in applied AI, product engineering, and large-scale deployment.</p></p><p></p>

<p><h4>About the opportunity</h4> <p>We are hiring on behalf of a major government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious applied AI programs.</p> <p>This organisation is creating AI-powered products and platforms that will transform public services across the Emirate. The work spans retrieval systems, agent-based workflows, sovereign AI infrastructure, and production-grade applications that must operate securely, reliably, and at scale.</p> <p>This is an opportunity to build highly impactful AI products used in real-world government environments where quality, trust, and operational excellence are essential.</p> <h4>Role overview</h4> <p>We are looking for a senior AI product engineer to own the end-to-end delivery of AI-powered products.</p> <p>You will design and build the retrieval pipelines and agent workflows that power intelligent applications, the backend services that support them, and the user interfaces that deliver value to end users. This role combines applied AI engineering with strong product judgment.</p> <p>You should be comfortable working across the full stack—from Python-based AI systems and APIs to React frontends—and accountable for how your products perform in production.</p> <p>At the senior level, you will:</p> <ul> <li>Own AI product features from concept through production</li> <li>Build and optimize RAG pipelines and agent-based systems</li> <li>Develop backend services and modern user interfaces</li> <li>Make sound technical and product decisions</li> <li>Use AI coding tools such as Codex, Claude Code, or similar as part of your daily workflow</li> </ul> <h4>Key responsibilities</h4> <p><strong>End-to-end AI product development</strong></p> <ul> <li>Design and build AI-powered assistants, copilots, and automation tools</li> <li>Architect retrieval-augmented generation (RAG) pipelines, including ingestion, embeddings, vector search, and reranking</li> <li>Develop agent-based workflows with tool use, planning, and multi-step reasoning</li> <li>Build reusable AI components and integration libraries for multiple products</li> </ul> <p><strong>Full-stack engineering</strong></p> <ul> <li>Build React and Next.js interfaces with streaming responses and conversational experiences</li> <li>Develop backend APIs and services in Python, Java/Kotlin, or Node.js</li> <li>Work with PostgreSQL, Redis, DocumentDB, Azure Blob Storage, and vector databases such as pgvector or Qdrant</li> <li>Instrument AI systems using Langfuse and Grafana for tracing and observability</li> </ul> <p><strong>Product ownership & engineering excellence</strong></p> <ul> <li>Evaluate product requirements and ensure solutions solve the right problems</li> <li>Optimize systems for reliability, latency, and user trust</li> <li>Document technical decisions and architecture clearly</li> <li>Mentor engineers and contribute to engineering best practices</li> </ul> <h4>Basic qualifications</h4> <ul> <li>7+ years of software engineering experience</li> <li>Proven experience shipping end-to-end product features across AI, backend, and frontend layers</li> <li>Strong proficiency in Python and experience building LLM-powered systems</li> <li>Solid React fundamentals, including state management, accessibility, and performance</li> <li>Experience building production APIs in Python, Java/Kotlin, or Node.js</li> <li>Working knowledge of PostgreSQL and relational schema design</li> <li>Understanding of common LLM production challenges such as hallucination, latency, and context degradation</li> <li>Practical use of AI coding assistants such as Codex or Claude Code</li> <li>Strong system design, testing, debugging, and performance optimization skills</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience with LangGraph, LangChain, Semantic Kernel, AutoGen, or CrewAI</li> <li>Experience designing streaming APIs with SSE or WebSockets</li> <li>Strong familiarity with Next.js, Tailwind CSS, TanStack Query, and Zustand</li> <li>Experience deploying AI applications on Azure using Docker and CI/CD pipelines</li> <li>Familiarity with vector databases such as Qdrant or pgvector</li> <li>Experience working in government, public sector, financial services, or other regulated environments</li> </ul> <h4>Technology stack</h4> <ul> <li>Frontend: React, Next.js, Tailwind CSS</li> <li>Backend: Python, Java, Kotlin, Node.js</li> <li>AI & LLM: LangChain, LangGraph, Microsoft Agent Framework, vector databases, OCR, ASR, TTS</li> <li>Data: PostgreSQL, Redis, DocumentDB, Azure Blob Storage</li> <li>Observability: Langfuse, Grafana</li> <li>Infrastructure: Docker, Azure, CI/CD pipelines</li> <li>AI development: Codex, Claude Code, OpenCode</li> </ul> <h4>What we’re looking for</h4> <p>You are an engineer who:</p> <ul> <li>Takes ownership across the full product lifecycle</li> <li>Balances technical depth with strong product judgment</li> <li>Builds AI products that users trust in production</li> <li>Makes evidence-based decisions</li> <li>Communicates clearly and proactively</li> <li>Embraces AI-native development practices</li> </ul> <h4>Why apply?</h4> <p>This is an opportunity to help shape the future of AI-powered public services in Abu Dhabi.</p> <p>You’ll work on meaningful products with real-world impact, solving complex challenges in applied AI, product engineering, and large-scale deployment.</p></p><p></p>

<p>Description About the Opportunity We are hiring on behalf of a leading government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious AI programs. This organisation is creating the infrastructure, platforms, and products that will enable government entities to operate as AI-native institutions. The work spans sovereign AI infrastructure, event-driven systems, and production-grade applications that support critical public services. This is an opportunity to work on highly impactful systems where reliability, scalability, and security are essential. Role Overview We are looking for a Senior Backend Engineer to design, build, and operate the backend platform that powers advanced AI and data products. You will own core services, APIs, event pipelines, and data infrastructure that support production systems at scale. This role is backend-focused and requires deep expertise in distributed systems, cloud infrastructure, Kubernetes, and database reliability. While you do not need to be an AI specialist, you should be comfortable building the platform foundations that modern AI applications depend on. At the senior level, you will: Architect and own major backend subsystems end-to-end Lead reliability and operational excellence initiatives Mentor other engineers and contribute to technical standards Collaborate with senior technical leadership to shape platform direction Use AI coding tools such as Codex, Claude Code, or similar in your daily workflow Key Responsibilities Backend Services & Event-Driven Architecture Design, build, and operate scalable backend services and APIs Develop event-driven systems using Kafka, Azure Service Bus, or Azure Event Hubs Build data pipelines, ETL processes, and shared platform abstractions Manage PostgreSQL, caching, and object storage infrastructure Cloud Infrastructure & Reliability Deploy and operate containerized services on Kubernetes Build CI/CD pipelines and infrastructure-as-code using Terraform Manage cloud infrastructure on Azure Define and monitor SLOs, metrics, logging, tracing, and alerting Lead incident response, root-cause analysis, and postmortems Security, Standards & Mentorship Implement secure engineering practices and compliance requirements Contribute to IAM, secrets management, network policy, and zero-trust architecture Mentor engineers through design reviews and code reviews Basic Qualifications 7+ years of backend or platform engineering experience Strong expertise in distributed systems and event-driven architecture Proficiency in Python, Java/Kotlin, or Go Hands-on experience with Azure (AWS or GCP experience also valued) Production experience with Docker and Kubernetes Strong knowledge of PostgreSQL at scale Experience with observability, SLOs, and incident response Practical use of AI coding assistants such as Codex or Claude Code Excellent written and verbal communication skills Preferred Qualifications Experience building internal developer platforms and shared tooling Service mesh experience (Istio, Linkerd) Familiarity with CQRS, event sourcing, sagas, and outbox patterns Experience with Redis, Elasticsearch, or OpenSearch Exposure to AI infrastructure such as retrieval pipelines and model serving Security experience in regulated environments Experience working in government, defense, financial services, or similar sectors Technology Stack  Languages: Python, Java, Kotlin, Go  APIs: REST, gRPC, WebSockets, SSE  Event Streaming: Kafka, Azure Service Bus, Azure Event Hubs  Data: PostgreSQL, Redis, DocumentDB, Azure Blob Storage  Infrastructure: Azure, Docker, Kubernetes, Terraform  Observability: Prometheus, Grafana, OpenTelemetry  Security: Entra ID, RBAC, Secrets Management, Zero Trust  AI Development: Codex, Claude Code, OpenCode What We’re Looking For You are an engineer who: Takes full ownership from design to production operations Builds reliable, scalable systems with strong operational discipline Makes evidence-based technical decisions Mentors others and raises the engineering bar Communicates clearly and proactively Embraces AI-native engineering practices Why Apply? This role offers the opportunity to work on highly consequential systems that will shape the future of AI-powered public services. You’ll join a world-class engineering environment tackling complex challenges in backend infrastructure, distributed systems, and cloud architecture—while delivering meaningful impact at a national scale.</p><p></p>

<p>Description About the Opportunity We are hiring on behalf of a leading government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious AI programs. This organisation is creating the infrastructure, platforms, and products that will enable government entities to operate as AI-native institutions. The work spans sovereign AI infrastructure, event-driven systems, and production-grade applications that support critical public services. This is an opportunity to work on highly impactful systems where reliability, scalability, and security are essential. Role Overview We are looking for a Senior Backend Engineer to design, build, and operate the backend platform that powers advanced AI and data products. You will own core services, APIs, event pipelines, and data infrastructure that support production systems at scale. This role is backend-focused and requires deep expertise in distributed systems, cloud infrastructure, Kubernetes, and database reliability. While you do not need to be an AI specialist, you should be comfortable building the platform foundations that modern AI applications depend on. At the senior level, you will: Architect and own major backend subsystems end-to-end Lead reliability and operational excellence initiatives Mentor other engineers and contribute to technical standards Collaborate with senior technical leadership to shape platform direction Use AI coding tools such as Codex, Claude Code, or similar in your daily workflow Key Responsibilities Backend Services & Event-Driven Architecture Design, build, and operate scalable backend services and APIs Develop event-driven systems using Kafka, Azure Service Bus, or Azure Event Hubs Build data pipelines, ETL processes, and shared platform abstractions Manage PostgreSQL, caching, and object storage infrastructure Cloud Infrastructure & Reliability Deploy and operate containerized services on Kubernetes Build CI/CD pipelines and infrastructure-as-code using Terraform Manage cloud infrastructure on Azure Define and monitor SLOs, metrics, logging, tracing, and alerting Lead incident response, root-cause analysis, and postmortems Security, Standards & Mentorship Implement secure engineering practices and compliance requirements Contribute to IAM, secrets management, network policy, and zero-trust architecture Mentor engineers through design reviews and code reviews Basic Qualifications 7+ years of backend or platform engineering experience Strong expertise in distributed systems and event-driven architecture Proficiency in Python, Java/Kotlin, or Go Hands-on experience with Azure (AWS or GCP experience also valued) Production experience with Docker and Kubernetes Strong knowledge of PostgreSQL at scale Experience with observability, SLOs, and incident response Practical use of AI coding assistants such as Codex or Claude Code Excellent written and verbal communication skills Preferred Qualifications Experience building internal developer platforms and shared tooling Service mesh experience (Istio, Linkerd) Familiarity with CQRS, event sourcing, sagas, and outbox patterns Experience with Redis, Elasticsearch, or OpenSearch Exposure to AI infrastructure such as retrieval pipelines and model serving Security experience in regulated environments Experience working in government, defense, financial services, or similar sectors Technology Stack  Languages: Python, Java, Kotlin, Go  APIs: REST, gRPC, WebSockets, SSE  Event Streaming: Kafka, Azure Service Bus, Azure Event Hubs  Data: PostgreSQL, Redis, DocumentDB, Azure Blob Storage  Infrastructure: Azure, Docker, Kubernetes, Terraform  Observability: Prometheus, Grafana, OpenTelemetry  Security: Entra ID, RBAC, Secrets Management, Zero Trust  AI Development: Codex, Claude Code, OpenCode What We’re Looking For You are an engineer who: Takes full ownership from design to production operations Builds reliable, scalable systems with strong operational discipline Makes evidence-based technical decisions Mentors others and raises the engineering bar Communicates clearly and proactively Embraces AI-native engineering practices Why Apply? This role offers the opportunity to work on highly consequential systems that will shape the future of AI-powered public services. You’ll join a world-class engineering environment tackling complex challenges in backend infrastructure, distributed systems, and cloud architecture—while delivering meaningful impact at a national scale.</p><p></p>

<span><span><span><span><span><span><span><span><span><span><b>Role: Presales Technical Consultant </b><div style=""> <b>Work Location: Amman, Jordan <br> </b><div style=""> <br> <div style=""> As a PreSales Technical Consultant at ManageEngine (Division of Zoho Corporation), you will assist the Sales/Business Development team by problem-solving key technical issues for our customers. <br> <div style=""> <br> <div style=""> <b>Roles and Responsibilities: </b><br> <ul style=""> <li style=""> We are looking for a PreSales Engineer with excellent technical, communication and organizational skills. <br> </li><li style=""> <span> <span> <span>Work with Sales team to identify and qualify business opportunities. One of the main roles will be to technically qualify the IT needs of a prospect. <br> </span></span></span></li><li style=""> <span> <span> <span>Any knowledge in Windows server management/Active Directory, ITService Management and Desktop management, ITIL, IT Security, ITOperations Management product will be of advantage. Knowledge about Cloud infrastructure will be a key factor too. <br> </span></span></span></li><li style=""> <span> <span> <span>Will have to perform product presentation online/onsite to our customer internationally and provide all necessary support at the evaluation stage. <br> </span></span></span></li><li style=""> <span> <span> <span>Understanding of the day to day IT problems that our customer face and to recommend the ManageEngine solutions through Proof of Concept, completing RFQ documents and involve in the complete Pre-Sales cycle. <br> </span></span></span></li><li style=""> Will have to work closely with Product &amp; other internal teams to discuss on complex customer environment. <br> </li><li style=""> Will have to be qualified in Advanced level of Arabic in writing, speaking and reading. <br> <div style=""> <br><br></div></li></ul></div></div></div></div></div></span></span></span></span></span></span></span></span></span></span>

<p><h4>Description</h4> <p>Optimiza is seeking a skilled VOIP engineer with a focus on voice engineering to join our team. The successful candidate will be responsible for designing, implementing, and supporting voice network solutions, ensuring seamless communication and collaboration across the organization.</p> <h4>Key responsibilities:</h4> <ul> <li>Install, configure, and maintain Cisco Unified Communications Manager (CUCM) and related UC applications (Unity Connection, IM&P, CER, UCCX).</li> <li>Manage SIP trunks, dial plans, route patterns, translation rules, and call-routing logic.</li> <li>Support and configure Cisco IP phones, softphones, and video endpoints.</li> <li>Provide level 1–3 support for VoIP issues including call quality, registration failures, codec mismatches, and signaling problems.</li> <li>Troubleshoot SIP, SCCP, RTP, QoS, and network-related voice issues using tools such as RTMT, Wireshark, and Cisco logs.</li> <li>Monitor performance, resolve incidents, and perform root-cause analysis.</li> <li>Work with network teams to ensure proper QoS markings, VLAN configurations, and bandwidth provisioning for voice traffic.</li> <li>Validate end-to-end connectivity and ensure adherence to voice network best practices.</li> <li>Configure and manage Cisco voice gateways (MGCP, H.323, SIP), CUBE, and PSTN connectivity.</li> <li>Implement dial-peers, transcoding, conferencing resources, and survivability mechanisms (SRST).</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Telecommunication Engineering or any other relevant field.</li> <li>1-3 years of experience in implementing Cisco VOIP solutions.</li> <li>CCNP Collaboration preferred.</li> </ul></p><p></p>