وظائف إخصائي دعم فني
٥٠٥٥ وظائف شاغرة
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<p><h4>Position summary</h4>
<p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p>
<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a talented Specialist, Finance to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><p>If you want to be part of a team that cares about impact, this is the place for you.</p><p>Key Responsibilities:</p><ul><li>Has the responsibility of (1) monthly-closing tasks, (2) general ledger journal entries and (3) account reconciliations.</li><li>Assist in preparation of the monthly financial reporting package and supplemental schedules for reporting to Corporate (including the SAP BPC consolidation and review of the reporting package to Hikma Corporate).</li><li>Assist in financial planning and budgeting for HPIL company and its affiliates.</li><li>Collaborate with business partners for purposes of analysing income statement fluctuations on a monthly basis and report on variances.</li><li>Ownership of maintaining and enhancing Hikma s documentation of internal processes and controls.</li><li>Help and coordinate requests with internal and external auditors.</li><li>Maintain a questioning mindset to analytically review and challenge the accuracy of support for journal entries and account balances.</li><li>Reviews accounting policies and procedures and, as needed, recommends process improvements (including automation and operational efficiencies).</li><li>Other special projects as assigned</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><p>Minimum: Bachelor's degree or equivalent in Accounting/Finance or similar field.</p><p>Preferred: Professional Certificates</p><p>At least 5-7 years experience in accounting or other relevant practice experience.</p>Skills:<ul<><li>Fluent/Excellent in English (written and spoken).</li><li>Qualified candidates should have experience working with an ERP system, preferably SAP/SAP BPC.</li><li>Strong presentation and interpersonal skills and an effective cross functional communicator.</li><li>Ability to contribute ideas to address business issues.</li><li>Intermediate to advanced knowledge of MS Excel, and PowerPoint, especially the integration with other MS products</li><li>Self-starter with the ability to take the initiative, guide, and influence others toward goal achievement</li><li>Collaborative working style, ability to foster effective working relationships within a team environment.</li><li>Ability to organize and work with large amounts of complex information</li><li>Working knowledge of internal control concepts</li><li>Process oriented, data driven, and exceptionally well organized and detailed</li><li>Experience in pharmaceutical industry preferred.</li><li>Experience in various roles in the accounting and finance functions (GL/AR/AP/Fixed assets).</li></ul<><p></p></section>
<p><h4>Job description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Accounts for all materials and/or support equipment being shipped out of, and received, at the facility. Ensures parts due in from maintenance (DIFM) are properly tracked and takes appropriate actions to meet applicable deadlines. Keeps a running inventory of stock/equipment using appropriate software. Researches and orders parts, materials, and tools for use to ensure maintenance operational capabilities. Ensures the overall serviceability of all support equipment and related items. Keeps track of all assigned government property entering and leaving the facility. Processes paperwork, including filing DD-1149s, for all supply/support activities. Ensures proper allotment of material and/or equipment to appropriate maintenance personnel in support of maintenance operations.</p>
<p>USAF equivalent position is Supply Technician Journeyman.</p>
<h4>Essential responsibilities:</h4>
<ul>
<li>Performs warehousing and support program duties in support of maintenance operations within the site at the comprehensive level.</li>
<li>Assists in verifying materials (or merchandise) against receiving documents, noting, and reporting discrepancies and damages.</li>
<li>Routes materials and parts to prescribed storage locations and/or facilities as needed for operational support.</li>
<li>Stores, stacks, or palletizes materials and/or equipment in accordance with applicable technical guidelines.</li>
<li>Rearranges and takes inventory of stored materials/equipment and documents within assigned database.</li>
<li>Performs the examination of stored materials and reports deterioration and damage; removes material from storage and prepares it for shipment.</li>
<li>May operate hand and/or power trucks and/or equipment in performing warehousing and support duties.</li>
<li>Performs miscellaneous quality assurance duties including CTK inspections, inventory process checks, inspecting and examining materials, article inspections, etc.</li>
<li>Supports supervisor with inventory management of decentralized and decontrolled items, including supplies and equipment in accordance with applicable Air Force Instructions (AFIs).</li>
<li>Supervises, trains, and provides mentorship to subordinate personnel in support/supply functions.</li>
<li>Performs all other duties as assigned or requested.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of three years actual supply/support experience and/or combination of related aircraft maintenance experience required.</li>
<li>Must possess comprehensive knowledge of governing supply and/or support systems/programs, policies, nomenclature, work methods, manuals, or other established guidelines.</li>
<li>Must have the comprehensive analytical ability to define problems, collect necessary data, establish facts, and take recommended actions based upon applicable established guidelines.</li>
<li>Must be able to perform increment monitor duties to include but not limited to equipment/cargo preparation, documentation, pallet build-up, and hazardous cargo.</li>
<li>Must be familiar with computerized databases, spreadsheets, and computerized inventory management programs.</li>
<li>Must have comprehensive experience with material handling equipment.</li>
<li>Must have good planning and organizational skills.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to work under deadlines.</li>
<li>Employee must meet all OCONUS deployment criteria, including pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must possess a valid U.S. driver’s license and be able to obtain a government driving permit.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>RPA operations and deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Vehicle operator training.</li>
<li>Support/supply experience in the last 10 years.</li>
</ul>
<h4>Compensation details:</h4>
<p>$35.18 per hour (estimated)</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a collective bargaining agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Equal opportunity employer statement:</h4>
<p>We are proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling. UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package. Visit our website to learn more about what we do at UNICEF. For every child, the right to Commitment UNICEF s Global Programme Division (GPD) provides strategic leadership, global policy direction, and technical expertise to drive programme excellence across the organization. It ensures coherence across sectors and strengthens country-level implementation by linking global standards with on-the-ground results. As part of this structure, Centres of Excellence (CoEs), including the Amman CoE, deliver high-quality, demand-driven technical assistance to Country and Regional Offices and their partners. These CoEs provide integrated support across priority areas such as policy reform, programme design, system strengthening, and humanitarian response, contributing to scalable and sustainable results for children. Within this context, UNICEF s immunization priorities, aligned with the Immunization Agenda 2030, emphasize strengthening efficient and effective supply chain systems to ensure all children have access to potent vaccines. This work is implemented in collaboration with global partners, donors, and national governments, with a focus on improving vaccine availability, particularly for underserved populations in fragile and middle-income countries. How can you make a difference? You will contribute to strengthening immunization supply chains and infrastructure by supporting countries to improve cold chain management, health facility solar electrification, and healthcare waste management. Your work will enhance the availability and quality of vaccines at the last mile, reduce wastage, and improve supply chain efficiency. By providing technical assistance, supporting data-driven decision-making, and building country capacity, you will help ensure equitable access to immunization services, particularly in fragile and underserved settings. Your contribution will also support UNICEF s efforts to strengthen health systems, improve programme resilience, and deliver sustainable results in line with global health strategies and the Sustainable Development Goals. Join our team to help strengthen immunization supply chains and infrastructure across countries, ensuring that life-saving vaccines reach children everywhere, especially in fragile and underserved settings. In this role, you will provide technical support and coordination to improve cold chain systems, enhance efficiency, and reduce vaccine wastage. You will contribute to key areas including • Cold Chain Equipment Management, • Health Facility Solar Electrification and Health Care Waste Management, • Technical Assistance to Country Offices, and • Data Analysis and Programme Monitoring. Working closely with global and country teams, you will support the design and implementation of innovative solutions, build country capacity, and contribute to evidence-based decision-making. You will also play a role in strengthening health systems and advancing equitable access to immunization, while supporting emergency preparedness and response efforts. If you would like to know more about this position, please review the complete Job Description here: P4 - Specific JD - Health Specialist (Vaccine Cold Chain Management).pdf</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>To qualify as a an advocate for every child you will have</h2>
<h3>Minimum requirements</h3>
<ul>
<li><strong>Education :</strong> Master or equivalent (Advanced University Degree) Business Administration, Health, Supply Chain Management, Management, Economics, Engineering Health or related social science field</li>
<li><strong>Work Experience:</strong> At least 8 years of experience in logistics, cold chain management, supply chain, of which at least 4 years in developing countries, is required. Knowledge of the latest development in the field of temperature studies, cold chain equipment management and EVM 2.0 is required. Knowledge and experience in HFSE and HCWM assessments and implementation.</li>
<li><strong>Skills :</strong> Strong understanding of immunization programmes and related cold chain and vaccine management requirements.</li>
<li>Demonstrated ability to manage complex technical projects and provide strategic guidance in diverse and challenging environments.</li>
<li>Proven ability to plan, prioritize, and manage multiple activities while anticipating risks and adjusting priorities as required.</li>
<li>Excellent analytical, written, and verbal communication skills.</li>
<li>Advanced stakeholder engagement, negotiation, and partnership-building skills.</li>
<li>Demonstrated leadership experience, including team supervision, resource management, and driving organizational change.</li>
<li><strong>Language Requirements:</strong> Fluency in English is required.</li>
</ul>
<h3>Desirables</h3>
<ul>
<li><strong>Language:</strong> Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language</li>
<li>Experience leading and supervise teams.</li>
<li>Experience managing complex projects.</li>
<li>Experience supporting organizational change.</li>
<li>Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.</li>
</ul>
<p>For every Child, you demonstrate...</p>
<p>UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values</p>
<p>UNICEF competencies required for this post are (1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others Familiarize yourself with our competency framework and its different levels.</p>
<p>UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status. UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF . Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.</p>
<p>UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially. UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled. Remarks : As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable candidates are encouraged to apply. </p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About Acuative : Acuative is a global leader in telecommunications solutions, delivering managed lifecycle services and cutting-edge technologies like Managed Services and Full Stack Observability to enterprises in retail, financial services, and public sectors. With over 40 years of expertise and a presence across multiple continents, we demystify complex technologies to empower our clients. We are seeking a talented Marketing and Sales Specialist to join our Amman office, driving lead generation for our business in the US and Middle East. Job Summary : The Marketing and Sales Specialist, based in Amman, Jordan, will be pivotal in generating high-quality leads to fuel Acuative s growth in the US and Middle East markets. This role involves leveraging ZoomInfo and LinkedIn Navigator for prospecting, matching and validating data, executing targeted email campaigns, managing leads in Salesforce, and creating new sales opportunities. The ideal candidate will also be proficient in using AI tools to accelerate content creation, build sales lead lists, develop social media content, and construct comprehensive 12-month marketing plans. If you re a strategic, tech-savvy professional passionate about telecom solutions, join us to make a global impact!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Marketing, Business, Communications, or a related field.</li><li>2+ years of experience in marketing, sales, or lead generation roles, ideally in telecom or technology sectors.</li><li>Proven success using ZoomInfo and LinkedIn Navigator for prospecting and lead identification.</li><li>Hands-on experience with Salesforce for CRM management and reporting.</li><li>Demonstrated ability to execute effective email marketing campaigns (experience with tools like HubSpot, Marketo, or Mailchimp a plus).</li><li>Demonstrated experience using AI tools and prompt engineering to generate marketing documents, sales lead lists, social media content, and multi-channel marketing plans.</li><li>Proficiency with AI platforms (e.g., ChatGPT, Claude, Gemini, or equivalent) and the ability to write effective prompts that produce accurate, on-brand outputs.</li><li>Skilled in using LinkedIn Navigator to build and engage prospect networks, particularly in the US and Middle East markets.</li><li>Strong analytical skills for matching and validating lead data with precision.</li><li>Excellent written communication skills for crafting compelling, region-specific content across email, social media, and marketing documents.</li><li>Proficiency in Salesforce, ZoomInfo, LinkedIn Navigator, and email marketing platforms.</li><li>Ability to develop and execute a 12-month marketing plan using AI-assisted research and planning tools.</li><li>Ability to manage multiple priorities in a fast-paced, cross-regional environment.</li><li>Familiarity with B2B sales processes and lead qualification frameworks.</li><li>Knowledge of telecommunications technologies.</li><li>Experience supporting business in the US and Middle East, with fluency in Arabic and English.</li><li>Familiarity with AI content governance practices to ensure accuracy and brand compliance in AI-generated outputs.</li><li>Experience planning and executing B2B events, trade shows, or webinars, including familiarity with webinar platforms such as Zoom Webinars, GoToWebinar, ON24, or similar tools.</li></ul><p></p></section>
<p><h4>Description</h4>
<p>COGNNA is a fast-growing cybersecurity startup revolutionizing how businesses manage their security operations. Our innovative SaaS platform provides organizations with the tools to detect, prevent, and respond to cyber threats with ease. Headquartered in Riyadh, Saudi Arabia, COGNNA is on a mission to empower businesses locally and internationally to build resilient and cost-effective cybersecurity operations.</p>
<p>We are looking for a highly skilled Senior Technical Support Engineer to serve as the ultimate escalation point for our clients' technical issues. In this role, you will focus entirely on ensuring the seamless agent deployment, functionality efficiency, and health of our platform. You will troubleshoot complex system environments, lead agent installations, and conduct client training sessions.</p>
<h4>Key responsibilities</h4>
<ul>
<li><strong>Advanced technical troubleshooting:</strong> Act as the Tier 2/Escalation point for complex technical issues, diagnosing and resolving deep-rooted system, network, and software problems for our clients.</li>
<li><strong>Agent installation & management:</strong> Guide clients through, and directly execute, the deployment and configuration of software agents (e.g., EDR, monitoring tools) across diverse enterprise environments (Windows, Linux, Kubernetes, etc.).</li>
<li><strong>Client training & onboarding:</strong> Design and deliver comprehensive technical training sessions to ensure clients are fully equipped to utilize and maintain our solutions.</li>
<li><strong>Escalation & communication management:</strong> Lead communications with key client stakeholders (including technical champions) during high-priority technical roadblocks, translating complex issues into clear, actionable updates.</li>
<li><strong>Knowledge & process improvement:</strong> Author detailed knowledge base (KB) articles and standard operating procedures (SOPs) to streamline future installations and troubleshooting steps.</li>
<li><strong>Team mentorship:</strong> Coach and guide junior support staff on advanced troubleshooting techniques and client management.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>5+ years in enterprise technical support, field engineering, or a highly technical, customer-facing B2B SaaS role.</li>
<li>Strong skills in managing and fixing major enterprise operating systems, especially Windows, Linux, and macOS.</li>
<li>Strong understanding of public cloud platforms (AWS, Azure, or GCP) to support and fix software setups in cloud and hybrid environments.</li>
<li>Strong understanding of network setups and protocols, including TCP/IP, DNS, ICMP, and firewalls, with the ability to use network tools to fix connectivity and installation blocks.</li>
<li>Skilled in PowerShell and Shell scripting (Bash) to automate troubleshooting and handle large-scale software deployments.</li>
<li>Good general understanding of cybersecurity products (like EDR, SIEM, or XDR) only from an installation, system compatibility, and setup standpoint.</li>
<li>Great ability to break down deployment failures, read complex log files, and copy complex client environments in a test lab.</li>
<li>Strong verbal and written communication skills, with the professionalism needed to deliver training and lead important talks during onsite client visits.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive package – salary, equity options, and saving plan</li>
<li>Flexible & remote – work from anywhere with an outcomes-first culture</li>
<li>Team of experts – work with designers, engineers, and security professionals solving real-world problems</li>
<li>Growth-focused – your ideas ship, your voice counts, your growth matters</li>
<li>Global impact – build products that protect critical systems and data</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Title
<br></span><p>Technical Support Engineer</p><br><br><br>Job Scope
<br><p>Technical support engineer skilled Virtualization and Infrastructure support engineer with expertise in SAN infrastructure, Backup software, Red Hat, Unix and virtualization technologies.</p><br><br><br>Main Duties and Responsibilities
<br><ul>
<li>Implement, install, manage and support virtualization environments.</li>
<li>Research, diagnosis, troubleshooting and identify solutions to resolve client's issues.</li>
<li>Analytical thinking and problem-solving skills as a go-getter with a lot of intellectual curiosity.</li>
<li>Reproduce client's environments and test and validate fixes and workarounds.</li>
<li>Act as a liaison between clients, technical pre-sales, sales teams and the product development team.</li>
<li>Effectively communicate customer feedback and feature requirements to Engineering and Product Management.</li>
<li>Follow standard policies and procedures for proper escalation of unresolved issues to the appropriate internal teams.</li>
<li>Provide prompt and accurate responses to clients.</li>
<li>Ensure proper recording and tracking of all issues in ticketing system from open to resolution.</li>
<li>Attend technical issues raised by clients and end users in a timely and efficient manner while ensuring proper prioritization of incoming cases.</li>
<li>Support the team with specifications on the company solutions and services, technical details, troubleshooting issues and comparisons pertaining to competitive models.</li>
<li>Provide in-depth root cause analysis of reported technical issues and recommend remedial actions to the direct manager.</li>
<li>Establish and maintain strong relationships with partners and clients and ensure constant communication and support to clients.</li>
<li>Assist in the presentation of effective POC/demo to clients.</li>
<li>Develop his skills and achieve professional certificates in his job domain.</li>
<li>Take the lead in managing customer escalations and be comfortable holding clients facing meetings on short notice.</li>
</ul><br><br>Position Requirements
<br><ul>
<li>Strong experience in SAN (Storage Area Network) environments, storage systems (preferably IBM, EMC, and HP), and storage virtualization technologies.</li>
<li>Strong technical expertise of virtualization technologies, including Red Hat Virtualization, Openshift, VMware, Hyper V, and IBM PowerVM.</li>
<li>Very good knowledge in backup software products and enterprise backup and recovery solutions.</li>
<li>Relevant certifications (e.g., Red Hat, VMware, HCI) are highly desirable.</li>
<li>Solid understanding of networking concepts and technologies.</li>
<li>Strong problem-solving skills, with the ability to work both independently and as part of a team.</li>
<li>Fluency in English is mandatory.</li>
</ul>
<p><strong>Key Competencies</strong></p><br>
<ul>
<li>Communication and Influence</li>
<li>Teamwork</li>
<li>Accountability</li>
<li>Customer Focus</li>
<li>Flexibility and Adaptability</li>
<li>Functional Expertise</li>
<li>Team Building</li>
<li>Problem Solving and Decision Making</li>
</ul><br><br>Education
<br><ul>
<li>BSc Degree in computer Science or computer Engineering (preferred)</li>
</ul><br><br>Experience
<br><ul>
<li>2 to 4 years of strong experience in SAN (Storage Area Network) environments, virtualization technologies, data and backup solutions.</li>
</ul><br><br><br>
</div>
<p><h4>Job Description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules. Member will perform and inspect organizational and intermediate level electronic maintenance and modifications on RPA systems and support equipment, as required. Lastly, this position requires an individual that can apply basic technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers’ manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs.</p>
<p>USAF equivalent position is Avionics Technician Apprentice.</p>
<h4>Essential Responsibilities:</h4>
<ul>
<li>Applies basic technical knowledge to solve unusually complex problems that affect operational and maintenance capabilities.</li>
<li>Requires a basic understanding of the interrelationships of circuits and associated systems.</li>
<li>Exercises independent judgment in performing assigned tasks in conjunction with designated direction from Production Staff, Avionic Leads, Avionics/Com Technician IIIs, or Avionics Technician IIs.</li>
<li>Uses common and complex test instruments in the performance of assigned duties.</li>
<li>Maintains, repairs, and installs various types of electronic equipment and related devices.</li>
<li>Applies basic technical knowledge of electronics principles in determining malfunctions and applies skill in restoring equipment operations.</li>
<li>Must be able to work with limited supervision.</li>
<li>Performs all other duties as assigned or requested.</li>
</ul>
<h4>Minimum Requirements</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of one year of actual aircraft avionics and/or GCS maintenance experience required.</li>
<li>Must have basic knowledge of basic and complex electronics maintenance and repair.</li>
<li>Must have basic knowledge of RFF systems, components, and accessories.</li>
<li>Must possess general understanding of technical publications related to aircraft electronics maintenance.</li>
<li>Must know basic theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a thorough understanding of electrical and electronic principles.</li>
<li>Must be capable of using and reading blueprints, wiring diagrams, and data tables.</li>
<li>Must be eligible to gain and maintain one of the following IAT Level II certifications: CCNA Security, CySA+, GICSP, Security+ CE, SSCP, or GSEC, IAW DOD 8570.01-M commensurate with the assigned duties within 90 days of hire or after the second deployment.</li>
<li>Must be able to inspect and operate ground support and auxiliary equipment.</li>
<li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li>
<li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must have current/active state issued driver’s license.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred Qualifications</h4>
<ul>
<li>Current IAT Level II certification.</li>
<li>RPA deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>MQ-9 experience as an avionics technician.</li>
<li>Avionics technician experience within the last 10 years.</li>
</ul>
<h4>Compensation Details:</h4>
<p>$34.52 per hour</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits Overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Additional Information</h4>
<p>Original posting date: 05/29/2026 - Until Filled</p>
<p>The company anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<p>The company is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<p><h4>Description</h4>
<p>As a community support specialist at Tamatem, you will serve as a liaison between our company and our users by providing problem-solving solutions to end users, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.</p>
<p>You will:</p>
<ul>
<li>Manage and solve large amounts of tickets and comments and respond to users in a timely manner.</li>
<li>Resolve product or service problems by clarifying users’ complaints.</li>
<li>Build sustainable relationships and trust with users through open and interactive communication.</li>
<li>Determine the cause of the problem and select and explain the best solution to solve the problem; expedite correction or adjustment and follow up to ensure resolution.</li>
<li>Provide prospective users with logical advice on our games that can best meet their needs by using the right methods/tools.</li>
<li>Maintain up-to-date user database through internal and external communications.</li>
<li>Prepare product or service reports by collecting and analyzing user information and contribute to team effort by accomplishing related results as needed.</li>
<li>Document and manage all users' inquiries and refer to the product department and/or management by collecting customer information and analyzing customer needs.</li>
<li>Monitor in-game chat.</li>
<li>Follow communication procedures, guidelines, and policies.</li>
<li>Perform other duties, as assigned.</li>
</ul>
<h4>Skills and experience you will bring to us:</h4>
<ul>
<li>Time management</li>
<li>Strong communication and interpersonal skills</li>
<li>Ability to adapt/respond to different types of characters</li>
<li>Patient</li>
<li>Teamwork</li>
<li>Ability to multitask</li>
<li>Ability to work under pressure</li>
<li>Strong problem-solving skills</li>
<li>Strong work ethic, team-oriented attitude, flexibility, and aptitude to thrive in a fast-paced environment</li>
<li>Excellent written and verbal communication in English and Arabic</li>
<li>Good Arabic language skills (written)</li>
<li>Customer service</li>
<li>Product knowledge</li>
<li>CRM systems and practices</li>
<li>Good understanding of social media</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Minimum of bachelor’s degree in business administration, management, public relations, or a related field.</li>
<li>1-2 years of experience, preferably in mobile gaming companies.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>As a community support specialist at Tamatem, you will serve as a liaison between our company and our users by providing problem-solving solutions to end users, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.</p>
<p>You will:</p>
<ul>
<li>Manage and solve large amounts of tickets and comments and respond to users in a timely manner.</li>
<li>Resolve product or service problems by clarifying users’ complaints.</li>
<li>Build sustainable relationships and trust with users through open and interactive communication.</li>
<li>Determine the cause of the problem and select and explain the best solution to solve the problem; expedite correction or adjustment and follow up to ensure resolution.</li>
<li>Provide prospective users with logical advice on our games that can best meet their needs by using the right methods/tools.</li>
<li>Maintain up-to-date user database through internal and external communications.</li>
<li>Prepare product or service reports by collecting and analyzing user information and contribute to team effort by accomplishing related results as needed.</li>
<li>Document and manage all users' inquiries and refer to the product department and/or management by collecting customer information and analyzing customer needs.</li>
<li>Monitor in-game chat.</li>
<li>Follow communication procedures, guidelines, and policies.</li>
<li>Perform other duties, as assigned.</li>
</ul>
<h4>Skills and experience you will bring to us:</h4>
<ul>
<li>Time management</li>
<li>Strong communication and interpersonal skills</li>
<li>Ability to adapt/respond to different types of characters</li>
<li>Patient</li>
<li>Teamwork</li>
<li>Ability to multitask</li>
<li>Ability to work under pressure</li>
<li>Strong problem-solving skills</li>
<li>Strong work ethic, team-oriented attitude, flexibility, and aptitude to thrive in a fast-paced environment</li>
<li>Excellent written and verbal communication in English and Arabic</li>
<li>Good Arabic language skills (written)</li>
<li>Customer service</li>
<li>Product knowledge</li>
<li>CRM systems and practices</li>
<li>Good understanding of social media</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Minimum of bachelor’s degree in business administration, management, public relations, or a related field.</li>
<li>1-2 years of experience, preferably in mobile gaming companies.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p><span>The Marketing team is a collaborative group of professionals dedicated to driving business growth, strengthening brand presence, and enhancing customer engagement. Through strategic planning, integrated campaign execution, and data-driven decision-making, the team delivers impactful initiatives that support revenue objectives, generate market demand, and contribute to the company's overall success. By combining creativity, innovation, and analytical thinking, the team continuously adapts to evolving market trends, optimizes performance, and creates meaningful business outcomes that advance organizational goals.</span></p><br><p><span>As a Principal Pricing Specialist at Unifonic, you will lead the company's pricing strategy across its portfolio of AI-powered customer engagement solutions. This is a highly analytical and commercially driven role responsible for developing pricing strategies that maximize revenue growth, improve profitability, and strengthen our competitive position across global markets. You will partner closely with Product, Sales, Finance, Product Marketing, Customer Success, and Executive Leadership to ensure our pricing and commercial models support business objectives while delivering value to customers. You will also own the commercial deal desk, ensuring complex enterprise opportunities are structured efficiently with the right balance of competitiveness, profitability, and long-term customer value.</span></p><br><p><strong>Help us shape the future of communication by:</strong></p><br><ul><li><p><span>Define and continuously optimize pricing strategies across Unifonic's product portfolio. </span></p><br></li></ul><ul><li><p><span>Develop pricing models for new products, AI capabilities, feature launches, and packaging updates. </span></p><br></li></ul><ul><li><p><span>Evaluate pricing performance and recommend improvements based on customer behavior, market trends, and business goals. </span></p><br></li></ul><ul><li><p><span>Drive pricing governance and establish pricing best practices across the organization. </span></p><br></li></ul><ul><li><p><span>Own the commercial deal desk for strategic enterprise opportunities. </span></p><br></li></ul><ul><li><p><span>Partner with Sales and Leadership to structure competitive, profitable, and scalable commercial proposals. </span></p><br></li></ul><ul><li><p><span>Review pricing exceptions, discount approvals, and commercial terms while ensuring pricing governance. </span></p><br></li></ul><ul><li><p><span>Balance customer acquisition objectives with long-term profitability. </span></p><br></li></ul><ul><li><p><span>Identify pricing opportunities that accelerate revenue growth and improve margins. </span></p><br></li></ul><ul><li><p><span>Analyze customer usage patterns and buying behavior to recommend pricing optimization initiatives. </span></p><br></li></ul><ul><li><p><span>Drive monetization strategies for new products, premium features, AI capabilities, and value-added services. </span></p><br></li></ul><ul><li><p><span>Support annual pricing reviews and commercial planning. </span></p><br></li></ul><ul><li><p><span>Conduct ongoing competitive pricing analysis across CPaaS, SaaS, Customer Engagement, and AI markets. </span></p><br></li></ul><ul><li><p><span>Benchmark Unifonic's commercial offerings against competitors and identify differentiation opportunities. </span></p><br></li></ul><ul><li><p><span>Monitor market trends, customer expectations, and pricing innovations. </span></p><br></li></ul><ul><li><p><span>Work closely with Product teams to align pricing with product strategy and roadmap. </span></p><br></li></ul><ul><li><p><span>Partner with Product Marketing to ensure pricing and packaging are clearly communicated to customers and internal teams. </span></p><br></li></ul><ul><li><p><span>Collaborate with Finance on revenue forecasting, profitability analysis, and pricing governance. </span></p><br></li></ul><ul><li><p><span>Support Sales and Customer Success teams with pricing guidance and commercial recommendations. </span></p><br></li></ul><ul><li><p><span>Build dashboards and reports to monitor pricing effectiveness, discount trends, deal profitability, and commercial performance. </span></p><br></li></ul><ul><li><p><span>Analyze pricing elasticity, customer segmentation, and win/loss data to inform strategic decisions. </span></p><br></li></ul><br><p><strong>What you'll bring:</strong></p><br><ul><li><p><span>5+ Years of relevant experience in Pricing, Commercial Strategy, Revenue Management, Deal Desk, Business Strategy, or Pricing Analytics. </span></p><br></li></ul><ul><li><p><span>Experience in B2B SaaS, CPaaS, Martech, CCaaS, Telecommunications, Cloud, Enterprise Software, or Technology industries is highly preferred. </span></p><br></li></ul><ul><li><p><span>Strong understanding of pricing frameworks including subscription pricing, usage-based pricing, enterprise licensing, and value-based pricing. </span></p><br></li></ul><ul><li><p><span>Experience supporting enterprise sales organizations and complex commercial negotiations. </span></p><br></li></ul><ul><li><p><span>Excellent analytical and financial modeling skills. </span></p><br></li></ul><ul><li><p><span>Proficiency in Excel and experience with BI/reporting tools such as Power BI, Tableau, or Looker is an advantage.</span></p><br></li><li><p><span>Bachelor's degree in Business, Finance, Economics, Engineering, Marketing, or a related field. MBA is a plus. </span></p><br></li></ul><p><strong><span><span>Craft & Toolkit:</span></span></strong></p><br><ul><li><p><span>Pricing Strategy & Optimization</span></p><br></li><li><p><span>Commercial Strategy & Revenue Management</span></p><br></li><li><p><span>Pricing Models & Packaging</span></p><br></li><li><p><span>Deal Desk & Commercial Structuring</span></p><br></li><li><p><span>Financial Modeling & Profitability Analysis</span></p><br></li><li><p><span>Pricing Analytics & Market Intelligence</span></p><br></li><li><p><span>Business Intelligence & Reporting (Excel, Power BI, Tableau)</span></p><br></li><li><p><span>Enterprise SaaS/CPaaS Pricing</span></p><br></li><li><p><span>Commercial Negotiation & Sales Support</span></p><br></li></ul><p><strong><span><span>Character Traits:</span></span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Scope Technical support engineer skilled Virtualization and Infrastructure support engineer with expertise in SAN infrastructure, Backup software, Red Hat, Unix and virtualization technologies. Main Duties and Responsibilities • Implement, install, manage and support virtualization environments. • Research, diagnosis, troubleshooting and identify solutions to resolve client's issues. • Analytical thinking and problem-solving skills as a go-getter with a lot of intellectual curiosity. • Reproduce client's environments and test and validate fixes and workarounds. • Act as a liaison between clients, technical pre-sales, sales teams and the product development team. • Effectively communicate customer feedback and feature requirements to Engineering and Product Management. • Follow standard policies and procedures for proper escalation of unresolved issues to the appropriate internal teams. • Provide prompt and accurate responses to clients. • Ensure proper recording and tracking of all issues in ticketing system from open to resolution. • Attend technical issues raised by clients and end users in a timely and efficient manner while ensuring proper prioritization of incoming cases. • Support the team with specifications on the company solutions and services, technical details, troubleshooting issues and comparisons pertaining to competitive models. • Provide in-depth root cause analysis of reported technical issues and recommend remedial actions to the direct manager. • Establish and maintain strong relationships with partners and clients and ensure constant communication and support to clients. • Assist in the presentation of effective POC/demo to clients. • Develop his skills and achieve professional certificates in his job domain. • Take the lead in managing customer escalations and be comfortable holding clients facing meetings on short notice.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Position Requirements • Strong experience in SAN (Storage Area Network) environments, storage systems (preferably IBM, EMC, and HP), and storage virtualization technologies. • Strong technical expertise of virtualization technologies, including Red Hat Virtualization, Openshift, VMware, Hyper V, and IBM PowerVM. • Very good knowledge in backup software products and enterprise backup and recovery solutions. • Relevant certifications (e.g., Red Hat, VMware, HCI) are highly desirable. • Solid understanding of networking concepts and technologies. • Strong problem-solving skills, with the ability to work both independently and as part of a team. • Fluency in English is mandatory. Key Competencies • Communication and Influence • Teamwork • Accountability • Customer Focus • Flexibility and Adaptability • Functional Expertise • Team Building • Problem Solving and Decision Making Education • BSc Degree in computer Science or computer Engineering (preferred) Experience • 2 to 4 years of strong experience in SAN (Storage Area Network) environments, virtualization technologies, data and backup solutions.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p>
<p>Design, develop, and deliver onboarding programs, training sessions, and capability-building initiatives for consumer-facing teams.</p>
<p>Create practical training materials, facilitator guides, toolkits, and coaching resources aligned with business priorities and identified performance gaps.</p>
<p>Conduct field visits to assess team capabilities, identify development needs, and provide on-ground coaching and support.</p>
<p>Coach frontline employees, supervisors, and team leaders on communication skills, selling techniques, customer engagement, and service excellence.</p>
<p>Support the implementation of standard operating procedures (SOPs), execution standards, and best practices through effective learning interventions.</p>
<p>Partner with business stakeholders to understand capability requirements and translate business needs into impactful learning solutions.</p>
<p>Facilitate workshops, coaching sessions, and learning activities that improve employee knowledge, skills, and performance.</p>
<p>Monitor learning effectiveness through feedback, assessments, field observations, and performance insights to measure knowledge retention and behavior change.</p>
<p>Identify opportunities to enhance learning programs and continuously improve training approaches based on business needs.</p>
<p>Collaborate with cross-functional teams to support organizational capability development and key business initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p>
<p>Bachelor s degree in Business Administration, Marketing, Human Resources, Education, Psychology, Communications, or a related field.</p>
<p>4 6 years of experience in Learning & Development, capability development, sales training, field coaching, customer experience, retail operations, or a related discipline.</p>
<p>Proven experience in designing and delivering training programs, onboarding journeys, and coaching initiatives for frontline or consumer-facing teams.</p>
<p>Experience conducting needs assessments, identifying performance gaps, and developing targeted learning solutions.</p>
<p>Strong facilitation, communication, presentation, and stakeholder management skills.</p>
<p>Ability to develop engaging and practical learning materials that support business execution.</p>
<p>Comfortable working in the field and engaging directly with employees and leaders.</p>
<p>Experience in FMCG, retail, telecom, hospitality, banking, or other service-led industries is preferred.</p>
<p>Required Skills Communication</p><p></p></section>
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking an experienced data engineer / BI engineer to design, build, and maintain scalable data platforms that enable analytics, reporting, and data-driven decision making. The role focuses on data ingestion, transformation, modeling, and analytics enablement, with strong emphasis on Python-based data engineering and modern data architectures.</p>
<h4>Responsibilities:</h4>
<p><strong>1. Data engineering & data architecture:</strong><br>
Design and maintain scalable data pipelines for ingesting, transforming, and serving structured and semi-structured data.<br>
Develop robust data transformation and processing logic using Python and distributed data processing frameworks.<br>
Design and maintain analytical data models (dimensional models, fact/dimension tables) optimized for reporting and analytics.<br>
Ensure data quality, reliability, performance, and consistency across the data platform.<br>
Translate business and analytical requirements into efficient and maintainable data solutions.</p>
<p><strong>2. Analytics & BI enablement:</strong><br>
Build and maintain semantic / analytical models that support enterprise reporting and self-service analytics.<br>
Collaborate with analysts and business users to deliver trusted datasets and metrics.<br>
Support reporting and dashboarding solutions by providing optimized data structures and calculations.</p>
<p><strong>3. Delivery & collaboration:</strong><br>
Produce clear technical documentation including data models, transformation logic, and pipeline designs.<br>
Collaborate with cross-functional teams including data analysts, data engineers, and business stakeholders.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in data science, computer science, data engineering, or a relevant field.<br>
1-3 years of BI development experience.<br>
3+ years of cloud-based BI development experience.<br>
Excellent English language verbal and written communication.<br>
Able to analyse and understand complex data.<br>
Able to implement modules that have security and authorization frameworks.<br>
Strong problem-solving skills.</p>
<h4>Technical skills:</h4>
<p><strong>Programming & data processing:</strong><br>
Strong proficiency in Python for data engineering and analytics use cases.<br>
Experience building reusable, testable, and maintainable data transformation code.</p>
<p><strong>Data warehousing & modeling:</strong><br>
Strong knowledge of SQL and analytical query optimization.<br>
Solid understanding of data warehousing concepts (ETL/ELT, fact and dimension modeling).<br>
Experience designing star and snowflake schemas for analytics and reporting.<br>
Understanding of semantic layers and metrics definitions for BI consumption.</p>
<p><strong>Cloud & modern data platforms:</strong><br>
Experience working with cloud-based data platforms and data lakes (preferred Azure).<br>
Understanding of scalable data architectures (Lakehouse, warehouse, streaming vs batch).</p>
<p><strong>BI & analytics:</strong><br>
Experience supporting BI and reporting tools through well-designed datasets and models (preferred Power BI).<br>
Knowledge of analytical calculations, KPIs, and performance optimization for reporting workloads.</p>
<p><strong>CI/CD & DevOps (supporting skills):</strong><br>
Working knowledge of CI/CD concepts applied to data and analytics projects.<br>
Experience using version control systems (e.g., Git, Perforce or Apache Subversion) for managing data, code, and artifacts.<br>
Familiarity with deployment pipelines and environment promotion for data solutions.</p></p><p></p>
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking an experienced data engineer / BI engineer to design, build, and maintain scalable data platforms that enable analytics, reporting, and data-driven decision making. The role focuses on data ingestion, transformation, modeling, and analytics enablement, with strong emphasis on Python-based data engineering and modern data architectures.</p>
<h4>Responsibilities:</h4>
<p><strong>1. Data engineering & data architecture:</strong><br>
Design and maintain scalable data pipelines for ingesting, transforming, and serving structured and semi-structured data.<br>
Develop robust data transformation and processing logic using Python and distributed data processing frameworks.<br>
Design and maintain analytical data models (dimensional models, fact/dimension tables) optimized for reporting and analytics.<br>
Ensure data quality, reliability, performance, and consistency across the data platform.<br>
Translate business and analytical requirements into efficient and maintainable data solutions.</p>
<p><strong>2. Analytics & BI enablement:</strong><br>
Build and maintain semantic / analytical models that support enterprise reporting and self-service analytics.<br>
Collaborate with analysts and business users to deliver trusted datasets and metrics.<br>
Support reporting and dashboarding solutions by providing optimized data structures and calculations.</p>
<p><strong>3. Delivery & collaboration:</strong><br>
Produce clear technical documentation including data models, transformation logic, and pipeline designs.<br>
Collaborate with cross-functional teams including data analysts, data engineers, and business stakeholders.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in data science, computer science, data engineering, or a relevant field.<br>
1-3 years of BI development experience.<br>
3+ years of cloud-based BI development experience.<br>
Excellent English language verbal and written communication.<br>
Able to analyse and understand complex data.<br>
Able to implement modules that have security and authorization frameworks.<br>
Strong problem-solving skills.</p>
<h4>Technical skills:</h4>
<p><strong>Programming & data processing:</strong><br>
Strong proficiency in Python for data engineering and analytics use cases.<br>
Experience building reusable, testable, and maintainable data transformation code.</p>
<p><strong>Data warehousing & modeling:</strong><br>
Strong knowledge of SQL and analytical query optimization.<br>
Solid understanding of data warehousing concepts (ETL/ELT, fact and dimension modeling).<br>
Experience designing star and snowflake schemas for analytics and reporting.<br>
Understanding of semantic layers and metrics definitions for BI consumption.</p>
<p><strong>Cloud & modern data platforms:</strong><br>
Experience working with cloud-based data platforms and data lakes (preferred Azure).<br>
Understanding of scalable data architectures (Lakehouse, warehouse, streaming vs batch).</p>
<p><strong>BI & analytics:</strong><br>
Experience supporting BI and reporting tools through well-designed datasets and models (preferred Power BI).<br>
Knowledge of analytical calculations, KPIs, and performance optimization for reporting workloads.</p>
<p><strong>CI/CD & DevOps (supporting skills):</strong><br>
Working knowledge of CI/CD concepts applied to data and analytics projects.<br>
Experience using version control systems (e.g., Git, Perforce or Apache Subversion) for managing data, code, and artifacts.<br>
Familiarity with deployment pipelines and environment promotion for data solutions.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn't within servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn’t service’s scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn’t service’s scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>