وظائف اخصائية اجتماعية
٨٥٦ وظائف شاغرة
</span></i></b></span></span></p>
<p align="center" dir="RTL" ><b><span >مطلوب اخصائية تغذية للعمل لدى مركز للاستشارات الغذائية في عمان</span></b></p>
<p align="center" dir="RTL" ><span >أن تكون حاملة لشهادة البكالوريوس في تخصص التغذية والحميات</span></p>
<p align="center" dir="RTL" ><span >تمتلك الخبرة على الاقل سنتين في نفس المجال</span></p>
<p align="center" dir="RTL" ><span >يفضل ان تكون من سكان عمان الشرقية.<span dir="LTR" ></span></span></p>
<p align="center" dir="RTL" ><span >للمهتمين الرجاء إرسال السيرة الذاتية على البريد الإلكتروني التالي:</span></p>
<p align="center" dir="RTL" ><b><span dir="LTR" ><a href="mailto:Hr.jobs@perfectfoodcenter.com">Hr.jobs@perfectfoodcenter.com</a></span></b><b><span dir="LTR" ></span></b></p>
</span></i></b></span></span></p>
<p align="center" dir="RTL" ><b><span >مطلوب اخصائية تغذية للعمل لدى مركز للاستشارات الغذائية في عمان</span></b></p>
<p align="center" dir="RTL" ><span >على أن تكون حاملة لشهادة البكالوريوس في تخصص التغذية والحميات</span></p>
<p align="center" dir="RTL" ><span >تمتلك الخبرة على الاقل سنتين في نفس المجال</span></p>
<p align="center" dir="RTL" ><span >يفضل ان تكون من سكان عمان الشرقية.<span dir="LTR" ></span></span></p>
<p align="center" dir="RTL" ><b><span >للمهتمين، الرجاء إرسال السيرة الذاتية على البريد الإلكتروني التالي:</span></b><b><span dir="LTR" ></span></b></p>
<p align="center" dir="RTL" ><b><span dir="LTR" ><a href="mailto:Hr.jobs@perfectfoodcenter.com">Hr.jobs@perfectfoodcenter.com</a></span></b><b><span dir="LTR" ></span></b></p>
<h2>RECRUITMENT NOTICE</h2>
<h3>INTERNAL & EXTERNAL</h3>
<p >The French section of Médecins Sans Frontières is recruiting for its project in <strong>Amman</strong></p>
<h1> Social Worker Full Time contract</h1>
<h3>CONTEXT</h3>
<p >Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. <strong>For more information, visit our Arabic website</strong>, <a href="http://www.msf-me.org/">www.msf-me.org</a><u>.</u></p>
<p >Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after discharge.</p>
<p >Médecins Sans Frontières Reconstructive Surgery program and the Country Office in Amman are seeking a <strong>(1) Social Worker for a Full-Time contract.</strong></p>
<p><strong>Dimension of post</strong></p>
<p>Reconstructive Surgery Hospital with an average of 520 admissions per year, over 1000 surgeries annually, 50 surgical beds and 69 rehabilitation beds, 2 OTs for orthopedic, maxillo-facial and plastic reconstructive surgeries, OPD with an average 550 consultations / month, physiotherapy and psychosocial department, and Antimicrobial Resistance activity (Stewardship, IPC and Micro laboratory) within the hospital.</p>
<h3>SCOPE OF RESPONSIBILITIES</h3>
<p>Carry out all activities aimed at addressing individuals’ social critical needs (related to assistance and/or protection), promoting their overall well-being and autonomy through social support, and strengthening com-munity-based social interventions (depending on the scope of the social work component in the project). These activities should consider the social determinants of health to ensure a holistic approach to people’s needs and to uphold the well-being, safety, agency and dignity of MSF patients.</p>
<h3>ACCOUNTABILITIES</h3>
<ul>
<li>Conduct social assessments of service users’ situation to identify vulnerabilities and social critical needs including legal, protection, shelter/housing, financial/vocational, food security, and access to other critical services beyond the project scope.</li>
<li>Support the provision of holistic care to service users, by actively coordinating with the other members of the MSF multidisciplinary team (especially medical and MHPSS).</li>
<li>Provide direct social support interventions to service users, facilitate safe referrals to vetted external services/actors to address social critical needs identified during assessment (assistance and protection), and ensure tailored follow up.</li>
<li>Under the supervision of the line manager, contribute to the mapping and regular updating of formal and informal support services (incl. existing community resources). Contribute to assessing quality and safety of existing support services, as well as the identification of gaps.</li>
<li>Flag any changes to vulnerabilities or patterns identified during social assessments to Social Worker Supervisor as well as concerns over the quality or gaps of support services supporting potential advocacy efforts to hospital director.</li>
<li>Participate in the development and adaptation of tools and other material needed for the job.</li>
<li>Collect and record data, statistics and files in a timely manner and according to the data protection policy, MSF ethical guidelines and legal standards.</li>
<li>Under the supervision of the line manager, ensure close collaboration with medical teams, Mental Health and Psychosocial Support (MHPSS), Health Promotion and Community Engagement (HPCE) and Humanitarian Affairs & Advocacy teams to foster a multidisciplinary approach.</li>
</ul>
<p> <strong>1. Case management:</strong> addressing social critical needs of service users including protection and assistance</p>
<ul>
<li>According to eligibility criteria, receive individuals and assess their situation performing thorough assessments of cases to identify vulnerabilities and social critical needs.</li>
<li>Perform risk assessment for individuals.</li>
<li>Develop an intervention plan together with the person of concern.</li>
<li>According to the project’s intervention criteria and with the person’s consent, provide individuals with direct assistance or referrals according to pre-established safe referral pathways.</li>
<li>In collaboration with the hospital director and social work supervisor, create and maintain safe supportive networks with institutional and external actors for referrals.</li>
<li>Under the supervision of the Social Worker Supervisor, contribute to the definition and the internal dissemination of criteria for detection of individuals with social critical needs.</li>
<li>Ensure follow up of the case and conclude with case closure.</li>
<li>Initiate and/or take active part to multidisciplinary discussions with the relevant medical and mental health care providers.</li>
<li>Enhance two-way communication and patient agency: ensure the active participation of patients in the decision regarding their health and social situation.</li>
<li>Manage complex or sensitive cases under the supervision of the social work supervisor and the hospital director and in collaboration with other relevant staff members involved and contribute to the definition of the best approach to address the individuals’ needs while considering risk and protective factors.</li>
</ul>
<p><strong>2. Social support (as part of multidisciplinary efforts):</strong></p>
<ul>
<li>Contribute to the creation of a safe, dignified and confidential care environment within the MSF facility, fostering the promotion of patient’s information, rights and participation, accessibility to feedback and complaints mechanism, in line with Safeguarding efforts.</li>
<li>Actively promote and contribute to overall patient wellbeing while receiving care.</li>
<li>Assess and address patients’ care-taking needs.</li>
<li>Collect comments and feedback from service users, patients and caregivers and address them or escalate them to the relevant manager.</li>
</ul>
<h3>MSF Section/Context Specific Accountabilities</h3>
<ul>
<li>Contribution to Educational program</li>
</ul>
<ul >
<li>Facilitate administrative processes for registration (physical or online), particularly for Gaza patients, to ensure continuity of education.</li>
<li>Support the Social Worker Supervisor in facilitating and arranging with the other NGOs, external partners and authorities the educational resources needed, volunteer educators, and study spaces for high school students to support the patients.</li>
</ul>
<ul>
<li>When required, follow up with patients discharged to hotels to monitor their well-being, safety, and living conditions, and ensure their basic needs are met, reporting any concerns to the supervisor.</li>
<li>In coordination with the hospital director and under the guidance of the supervisor, implement and follow up on patient leave procedures, ensuring safety and security considerations for patients and caregivers, and keeping the supervisor informed</li>
<li>Contribute alongside the supervisor to the organization’s representation in stakeholder meetings (UN, NGOs, etc.), supporting networking and maintaining an updated database of humanitarian actors in Jordan.</li>
</ul>
<h3>PROFILE</h3>
<ul>
<li>Bachelor’s degree in social work (BSW) or other relevant degree in Social sciences, Psychology, law.</li>
<li>Two years minimum in a similar social job; (a social worker/case worker/ protection officer), managing complex cases with critical social needs (protection, psychosocial, sexual and gender-based violence, key populations etc.), carrying out community social services or social services in health facilities.</li>
<li>Experience with MSF or other NGOs, desirable.</li>
<li>Demonstrated understanding of and ability to navigate the national/local social wel-fare system.</li>
<li>Fluent in English and Arabic.</li>
<li>Required Competencies (Service Orientation, People-Centred Approach, Results and Quality Orientation; Teamwork and Cooperation; Behavioral Flexibility; Networking and building relationships; Cultural awareness and flexibility, Analytical skills)</li>
</ul>
<ul>
<li><strong>WORK LOCATION</strong>: Amman, at Al Mowasah hospital & Country Office, Shmeisani.</li>
</ul>
<p><strong> CONTRACT</strong>: 6 months on 100% contract, renewable, with 3 months’ trial period in the first contract.</p>
<p><strong> START DATE: </strong>August 2026</p>
<p >Interested applicants should submit their <strong>application in English </strong>containing curriculum vitae no later than <strong>14<sup>th</sup> July 2026</strong> to the <u>Akhtaboot website</u></p>
<h2>Only candidates meeting the requirements will be called through their addresses</h2>
<p >Notice: No monetary transactions, neither demands of favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the hiring of a candidate having benefitted from such acts. All illicit demands of these types may be pursued through the judicial system.</p>
<p >Médecins Sans Frontières is committed to safeguarding and promoting the welfare of the people we serve and our staff. MSF has zero tolerance for sexual exploitation and abuse, harassment, and abuse of power. All selected candidates will be subject to reference checks.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Working with the Client Services team, they will be responsible for introducing our digital worker engagement programs to suppliers (both virtually and on site when possible), getting management buy-in, training management on the platform usage, engaging with workers and promoting participation, managing grievance cases, and liaising between all stakeholders to achieve positive outcomes for all. The role will require flexibility and agility to take on various tasks and work remotely with a global team. The role will require some evening meetings to communicate with the team based in Canada and Europe.</p>
<p><strong>What you ll do:</strong></p>
<ul>
<li>Lead the deployment of digital worker voice programs in workplaces in Jordan.</li>
<li>Lead supplier platform training and technical support</li>
<li>Lead case management of grievances in programs that have a digital grievance mechanism - liaising and collaborating with suppliers and brands</li>
<li>Be available for investigation and remediation support if requested by brands</li>
<li>Support the development and updating of supplier and worker onboarding materials</li>
<li>Own regular communication with supplier management - from program introduction to status check-ins</li>
<li>Liaise with internal stakeholders including the Director of Client Services, Client Services Senior Managers and Managers and Deployment Team to ensure effective deployment</li>
<li>Gather client and supplier feedback and ideas to inform platform advancements</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Your preferred profile:</b></p>
<ul>
<li>Social compliance or labour rights background with knowledge and experience in supply chains, corporate sourcing, ethical procurement, grievance mechanisms, social impact, sustainability, international development, social impact tech, and/or business and human rights</li>
<li>5+ years experience working within the global supply chain industry, delivering social or labour impact projects</li>
<li>Excellent communication skills, both oral and written, <strong>in both English and Arabic</strong> is required; additional languages spoken by foreign workers in Jordan is appreciated.</li>
<li>Organized, conscientious and accountable</li>
<li>Experience in customer / client services and delivery</li>
<li>Based in Jordan is required</li>
<li>Occasional travel nationally may be required</li>
</ul>
<p>What sets you apart: </p>
<ul>
<li>Understanding of labour, human and community rights issues in global supply chains</li>
<li>Knowledge and experience in community relations, corporate social responsibility programs</li>
<li>Experience with adopting new technology and train others to do the same</li>
<li>Self-motivated with a tolerance for ambiguity and change, with high desire to take ownership of projects</li>
<li>Passion for equality and safe workplaces</li>
<li>Familiarity with the auditing industry and international certification standards (i.e. BSCI, ETI, SA8000), internal and external grievance mechanisms, industry associations, and sustainability entities (i.e. SEDEX) is a plus</li>
</ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.</p><br><p>We are an equal opportunities employer. We hire and treat our co-workers in a manner that does not discriminate with regards to gender, race, colour, religion, age, disability, sexual orientation, marital status, nationality, political opinion, union affiliation, social or ethnic origin.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p>To enable an easy buying experience for all customers throughout the complete payment process.</p><br><p>This includes in particular:</p><br><ul><li>Anchoring a pragmatic approach to true customer focus in decision-making. </li><li>Setting the foundation for an easy payment experience when meeting the customer.</li><li>Maximizing potential improvements for an effective, efficient and secure payment process</li><li>Ensure a safe operation and transfer the money in the store and make sure that all cash handling process in the right place.</li></ul><p><strong>Key Assignment</strong></p><br><ul><li>Ready and available to help customers when needed and I have the knowledge, confidence, and desire to make customer payment easy.</li><li>Process a cash - credit card and other payment methods transaction accurately and with safety Measures against forgery according to operating procedures.</li><li>Accurately register products and register payment from customers according to given routines & understanding the importance of accurate stock inventory and how my own actions impact on this.</li><li>Listening to feedback from customer when given and passing this on to managers</li><li>work together with other functions to improve the shopping experience for our customers in order to generate more sales.</li><li>Know the check-out action plan and support the goals and targets given by the manager, which ensures the delivery of department action plan, also overview of the store and customer Experience action plans & understand how checkout action plan supports this.</li><li>Follow cash handling procedures to ensure the security of money handling and find more effective ways of working to reduce costs.</li><li>Understand the impact the actions on the financial results of my area and know which results I have influence over and how to balance this with the needs of my customers.</li><li>Pass on knowledge to colleagues and encourage them to do the same, keep colleagues informed so that they can perform their roles effectively.</li><li>Know levels of authorisation to solve payment problems when they occur and recognise when need to escalate an issue to someone with higher authorization.</li></ul><p><strong>Functional / Technical Skills :</strong></p><br><ul><li>Solid understanding of all aspects of the home-to home shopping experience, especially within the payment process</li><li>Proven leadership knowledge in a people-centric organization.</li><li>Change management. IKEA Brand, IKEA culture and values. Local customer insights, including sources..</li><li>Knowledge of working methods according to work focus.</li><li>Legal requirements and third-party contracts.</li><li>Ability to work independently and reliably on agreed working methods.</li><li>Good communication, negotiation and influencing skills. </li><li>Ability to find solutions for customer and operational issues.</li><li>Good attention to details by being persistent, structured and accurate.</li><li>Very perceptive with that ability to implement solutions quickly.</li></ul><br>Qualifications<br><ul><li>Experience of working in a high volume and fast-paced retail environment.</li><li>Ability to priorities and organize own work to make efficient use of time available.</li><li>Ability to handle several tasks at the same time.</li><li>Ability to work in a multi-tasking environment.</li><li>Experience of customer focus and customer service.</li><li>Good at quickly building rapport with people from different (cultural) backgrounds</li><li>Emotional resilience and ability to handle conflict (assertive and able to remain calm when confronted with angry and/or upset customers).</li><li>Ability to use and take personal initiatives and to make considered decisions.</li><li>Ability to work alone but also as a team player.</li><li>Common sense.</li><li>Attention to detail.</li><li>A flexible approach/open to change.</li><li>Computer literate.</li></ul><br>Additional Information<br><p><strong>* Local employment regulations applies</strong></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Deadline for Applications</b></p><br><br><br><br><br><br><br><br>July 10, 2026<p><b>Grade</b></p><br>GS7<p><b>Staff Member / Affiliate Type</b></p><br><br><br><br><br><br><br><br>General Service<p><b>Reason</b></p><br>Temporary > Temporary Assignment/ Appointment<p><b>Hardship Level</b></p><br><br><br><br><br><br><br><br>A (least hardship)<p><b>Family Type</b></p><br><br><br><br><br><br><br><br>Family<span><span><span><span><span><span><span><span><span><p></p><p></p></span></span></span></span></span></span></span></span></span><p><b>Residential location (if applicable)</b></p><br><br><br><br><br><br><br><br><p><b>Target Start Date</b></p><br><br><br><br><br><br><br><br>2026-07-01<p><b>Target End Date</b></p><br><br><br><br><br><br><br><br>2026-12-31<p><b>Standard Job Description</b></p><br><p>Senior Child Protection Associate<br>Organizational Setting and Work Relationships<br>UNHCR is committed to the effective protection to children of concern, with children representing more than half of the persons falling under its mandate. UNHCR adopts a rights and community-based approach to address the protection needs of children, with a strong emphasis on inclusion within national child protection, child friendly procedures and working with other sectors to protect children including education. Child protection is recognized as global organizational priority for UNHCR. Dedicated child protection positions are needed to provide technical support to improve UNHCR's operational capacity to deliver effective protection to children, adolescents and youth of concern.<br>The Senior Child Protection Associate is a member of the protection team in an Office. S/he may report to a\ (Child) Protection Officer, or the Head of Field-Office/Unit and/or Head of Sub-Office. The incumbent monitors child protection standards, operational procedures and practices in protection delivery in line with international standards and provides functional protection support to information management and programme staff. The Senior Child Protection Associate is expected to coordinate quality, timely and effective protection responses to the needs of populations of concern (children, women, marginalized groups) and is responsible for implementation of Best Interests Procedures for children at risk in their area of responsibility, under the guidance of the supervisor. S/he may also supervise staff undertaking Best Interests Procedures. S/he identifies opportunities to mainstream Child Protection methodologies and integrate protection safeguards in operational responses in all sectors and liaises externally with authorities and partners on protection doctrine and policy as guided by the supervisor. The incumbent works directly with communities and children of concern to identify the risks they face and to leverage their capacities to protect themselves, their families and communities. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.<br>All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.</p><br><p><br>Duties<br>Needs identification, Strategy and Advocacy<br>- Support in the formulation of the child protection key considerations in multi-sectoral and protection specific assessments and participate in the assessment teams.<br>- Participate in the formulation of child protection strategy as part of the operation's broader Protection and Solutions Strategy, which incorporates age, gender and diversity analysis, identifies the protection needs and capacities of children of concern and community and reflects the UNHCR's policies, standards and priorities, including the Framework for the Protection of Children.<br>- Ensure compliance with UNHCR's child protection policy, priorities and commitments, as well as other aligned policies on age, gender, diversity (AGD) and accountability to affected populations (AAP), GBV, gender equality, disability and youth empowerment.<br>- Support identification of, and the implementation of context-appropriate approaches for a meaningful participation of children, adolescents and youth in the development and implementation of strategies that address key child protection priorities.<br>- Support the analysis of the national systems and ensure that child protection programmes complement national child protection systems and work towards the inclusion of children of concern into national child protection laws, policies and services.<br>- Provide input to Protection Unit and undertake advocacy to address key child protection concerns under the guidance of the supervisor.<br>Programme planning and implementation<br>- Support development and implementation of child protection programmes, including multi-sectoral activities, and monitoring framework based on identified needs and in line with Child Protection Strategy and UNHCR's global, regional and national policies and standards, including the Framework for the Protection of Children and the Best Interests Procedure.<br>- Conduct Best Interest Procedures for individual children at heightened risks, including BIA, case conferences and BID.<br>- Oversee Best Interests Procedures for children at risk, including Best Interests Determination Panels and supervision of staff undertaking Best Interests Procedures.<br>- Implement and monitor the application of Standard Operating Procedures (SOPs) for child protection.<br>- Provide support to UNHCR and partners' case workers to ensure that child protection case files are stored and regularly updated in accordance with UNHCR's Policy and procedure as well as with data sharing protocols.<br>- Engage children, youth and communities in the implementation of child protection activities, provide information to children, youth and communities about child protection services and monitor and report on needs and issues to inform the Operations Response.<br>- Support partners and communities in strengthening/ establishing community-based child protection programming.<br>- Support partners and communities in ensuring quality alternative care arrangements for unaccompanied and separated children as referral to family tracing services.<br>- Monitor and support appropriate care arrangements for unaccompanied and separated children and referral of children to ICRC or other relevant partners for establishment of family linkages.<br>- Enforce compliance of staff and implementing partners with global protection policies and standards of professional integrity in the delivery of child protection services.<br>- Provide functional guidance to UNHCR and partner staff involved in child protection activities.<br>- Regularly report on emerging protection issues and concerns voiced by children, youth and communities and assist in drafting reports, compiling and preparing data for the protection unit/section.<br>Partnership, coordination and capacity building<br>- Assist the Child Protection interagency coordination and information management activities as needed.<br>- Represent UNHCR in interagency fora related to child protection.<br>- Assist in strengthening strategic and innovative partnerships for Child Protection with community-based, local, national, and international organizations, with a focus on ensuring continuity and sustainability.<br>- Provide technical support and monitoring to child protection partners.<br>- Assist in carrying out learning needs assessment and analysis of findings.<br>- Contribute to development/ adaption of training packages and co-facilitate training for the UNHCR and partners staff, refugee community.<br>- Identify and document lessons learnt and good practices.</p><br><p>- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).<br>- Perform other related duties as required.<br>Minimum Qualifications<br>Years of Experience / Degree Level<br>For G7 - 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher<br>Field(s) of Education<br>Not applicable.<br>Certificates and/or Licenses<br>International Law;<br>Political Science;<br>Law;<br>Social Sciences;<br>Human Rights;<br>Community Dvpt/Social Work;<br>(Certificates and Licenses marked with an asterisk* are essential)<br>Relevant Job Experience<br>Essential<br>4 years of previous work experience relevant to the function of child protection in a local context and having experience in the field of child protection prevention and response, broader protection or social work involving empowerment of women and girls, gender, child protection, mental health, counselling and working with survivors, humanitarian and development issues. Skills and experience in interviewing and working with children and families including supervision of child protection case management.</p><br><p>Desirable<br>Knowledge of UNHCR child protection policies and tools including the UNHCR Best Interests Procedures Guidelines, and interagency child protection Minimum Standards, Guiding Principles and GBV case management standards. Knowledge of local child protection laws, policies and services. Knowledge and experience of participatory approaches to engage with and mobilize communities. Understanding of displacement and protection issues including GBV, education and the application of the Age, Gender and Diversity Policy. Completed Protection Learning Programme. Experience working with marginalized groups. Knowledge of protection information management tools, including but not limited to proGres and/or CPIMS.<br>Functional Skills<br>IT-Computer Literacy<br>PR-Child Protection Case Management and Best Interests Procedures<br>PR-Child Protection Information Management System<br>PR-Child Protection Prevention and Response Programming<br>(Functional Skills marked with an asterisk* are essential)<br>Language Requirements<br>For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.<br>For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.<br>For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.<br>All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.<br>As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.<br>This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.</p><br><p><b>Desired Candidate Profile</b></p><br><br><br><br><br><br><br><br>Essential<br>Some professional working experience.in the area of child protection, social work (child protection case management, work with refugees) or/and human rights or related tasks in government, NGO or international organisation.<br>Desirable<br>Proven communication skills, both oral and written. Demonstrated knowledge of child protection and community communication and engagement approaches. Understanding of and demonstrated competencies in forced displacement and protection, particularly child protection.<p><b>Functional Clearance</b></p><br><br><br><br><br><br><br><br>This position doesn't require a functional clearance<u><b><b>Required languages (expected Overall ability is at least B2 level)</b></b></u><br><br><br><br><br><br><br><p>,</p><br><p>,</p><br><u><b><b>Desired languages</b></b></u><br><br><br><br><br><br><br><p>,</p><br><p>,</p><br><p><b>Additional Qualifications</b></p><br><br><br><br><br><br><br><br><p><i>Skills</i></p><br>IT-Computer Literacy, PR-Child Protection Case Management and Best Interests Procedures, PR-Child Protection Information Management System, PR-Child Protection Prevention and Response Programming<p><i>Education</i></p><br><p><i>Certifications</i></p><br>Community Development/Social Work - Other, Human Rights - Other, International Law - Other, Law - Other, Political Science - Other, Social Sciences - Other<p><i>Work Experience</i></p><br><br><br><br><br><br><br><br><p><b>UNHCR Salary Calculator</b></p><br><br><br><br><br><br><br><br><p><span><span><span><span>https://icsc.un.org/Home/SalaryScales</span></span></span></span></p><br><p><b>Other information</b></p><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.</p><br><p>We are an equal opportunities employer. We hire and treat our co-workers in a manner that does not discriminate with regards to gender, race, colour, religion, age, disability, sexual orientation, marital status, nationality, political opinion, union affiliation, social or ethnic origin.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p>IKEA is all about people, and the interior design team inspires and surprises visitors by presenting and communicating the IKEA home furnishing offer with strong visual impressions that exceed visitors’ expectations. This will strengthen the IKEA Brand and convert more visitors into customers.</p><br><p>To create relevant, functional, aesthetic, and commercial home furnishing solutions that contribute to positioning the IKEA Brand in the local market as the leader in life at home.</p><br><p><strong>Key Assignments: </strong></p><br><ul><li>Use home furnishing competence to create home furnishing solutions in room settings, homes, vignettes, and sales support areas that reflect the IKEA identity.</li><li>Actively contribute to the gathering of insights from home visit interviews and translating this knowledge into locally relevant, functional, aesthetic, and commercial home furnishing solutions that exceed customer expectations and reflect home furnishing the IKEA way.</li><li>Contribute to the creation of a Showroom matrix that reflects a wide variety of styles, living situations, and price levels to create a good tempo with distinct visual impressions.</li><li>Secure high quality, simplicity, efficiency, and cost consciousness when planning and implementing all range presentation solutions using global tools and best practices.</li><li>Stay up-to-date and knowledgeable about home furnishing, retailing, and trends in order to contribute to workshops to generate creative ideas.</li><li>Contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the Com&In team and other functions.</li><li>Respect routines and responsibilities, work together with Com&In team and other functions, act quickly to exploit commercial opportunities, and understand the impact of your actions on the financial results.</li><li>Keep visitors in mind when working on the shop floor, ensure disruption is minimized, and stay aware of the importance of safety and the visual impact for visitors at all times.</li><li>Any security breaches must be notified concerned authority and manager.</li><li>Be aware of all security-related emergency responses and follow the policy and procedures.</li></ul><br>Qualifications<br><ul><li>Degree in Interior Design, Architecture, or a closely related field.</li><li>Relevant experience in interior design and retail environments, with hands-on involvement in home furnishing implementation.</li><li>Excellent communication skills in English.</li><li>Proficient in relevant design software (e.g., AutoCAD, Revit).</li><li>Strong visual competence with a keen eye for aesthetics and detail.</li><li>Flexible and hands-on approach, with the ability to prioritize tasks and meet deadlines.</li><li>Passion for home furnishing, retail, and understanding how people live at home; able to draw, visualize, and present ideas clearly.</li><li>Confident in engaging and communicating effectively with different stakeholders in various situations.</li><li>Enthusiastic team player who collaborates well with others.</li><li>Ability to combine commercial thinking, aesthetic sense, and practical execution.</li></ul><br>Additional Information<br><p>* Local employment regulations applies</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant.<br> We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.<br> We are looking for a skilled Senior Social Media Executive to support in the execution of social media strategies by managing content schedules, optimizing content, and ensuring consistency across all platforms.<br> Provide guidance to junior team members and support the creation of engaging and strategic social media content.<br> Joining our team ensures that your opinions matter, providing you with a platform to express yourself.<br> You will experience continuous growth, and learning opportunities, and be empowered to push your limits.<br> We are dedicated to fostering a positive environment that prioritizes your well-being and health.<br> Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.<br> Lead content ideation and development of content plans, collaborating with the Social Media Manager.<br> Oversee the creation and finalization of monthly editorial calendars, ensuring strategic alignment and visual accuracy.<br> Develop and manage content lineups, detailing titles, formats, captions, and publication dates.<br> Plan, schedule, and post content across social media platforms, ensuring timely and consistent delivery.<br> Manage community interactions, addressing engagements, and ensuring a positive online presence.<br> Create and analyze monthly social media performance reports, providing insights and recommendations.<br> Maintain trackers for monthly deliverables and manage day-to-day tasks to support the social media team.<br> Stay updated with social media trends, especially on emerging platforms like TikTok, and incorporate them into content strategies.<br> Assist the video production team with shoot setups, styling, and props, ensuring alignment with social media strategies.<br> Qualifications: Bachelor’s degree in Marketing, Mass Communication, or a related field.<br> 3-5 years of agency experience in social media management, with a focus on content creation and strategy.<br> Excellent written and verbal communication skills.<br> Advanced proficiency with social media platforms (e.<br>g., TikTok, Instagram, Facebook) Experience with social media management and scheduling tools Strong ability to create, schedule, and optimize content Experience in performance reporting, data extraction, and analysis Familiarity with basic video production and editing</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our <b>Social Media Executive</b> is responsible for managing and growing Four Seasons Hotel Amman's social media presence by creating engaging content, maintaining brand consistency and monitoring performance. You will work closely with the Public Relations & Marketing team to showcase the hotel's exceptional experiences while strengthening our online community and brand awareness.</p><br><br><p><b>What you will do:</b></p><br><br><ul><li>Manage the hotel's day-to-day presence across all social media platforms in line with Four Seasons Brand Guidelines and visual identity.</li><li>Plan, create, schedule, and publish engaging social media content that reflects the hotel's luxury positioning and storytelling.</li><li>Capture and coordinate photography, videography, and behind-the-scenes content to support campaigns and daily content needs.</li><li>Monitor social media channels, respond to comments and messages when appropriate, and escalate guest concerns to the relevant teams.</li><li>Track, analyze, and report on social media performance, providing insights and recommendations to optimize engagement and reach.</li><li>Collaborate closely with internal departments to highlight hotel experiences, seasonal promotions, events, dining concepts, and special initiatives.</li><li>Coordinate with external creative partners and agencies, when applicable, to maximize campaign effectiveness and exposure.</li><li>Ensure all content aligns with Four Seasons brand standards, tone of voice, and luxury hospitality positioning.</li><li>Act as a brand ambassador both online and offline, representing Four Seasons professionally across all interactions.</li><li>Manage and engage with the hotel's social media communities by responding promptly and professionally to comments and direct messages across all Instagram channels, including the Hotel and Restaurant accounts, ensuring daily monitoring and exceptional guest engagement.</li><li>Support the management and growth of the hotel's LinkedIn presence by collaborating with the People & Culture team and contributing to employer branding and recruitment-related content initiatives.</li><li>Create and manage bilingual social media content, with a primary focus on English while ensuring timely and culturally relevant Arabic content for seasonal campaigns, promotions, and guest communications. Respond to guest inquiries and messages in both English and Arabic with professionalism and accuracy.</li><li>Coordinate and manage the hotel's external content creation agency, including planning and organizing photo and video shoots, developing creative concepts and mood boards, overseeing production on-site, and ensuring all content aligns with Four Seasons brand standards, marketing objectives, and visual identity before publication.</li></ul><p><b>What you bring:</b></p><br><br><ul><li>A degree in Marketing, Communications, Digital Media, or a related field.</li><li>Previous experience managing social media platforms, preferably within hospitality, luxury, lifestyle, or a related industry.</li><li>Strong understanding of major social media platforms, content trends, and digital marketing best practices.</li><li>Excellent copywriting and communication skills with strong attention to detail.</li><li>Experience using social media scheduling, analytics, and reporting tools.</li><li>Creative mindset with the ability to generate fresh ideas while maintaining brand consistency.</li><li>Strong organizational skills with the ability to manage multiple projects and meet deadlines in a fast-paced environment.</li><li>Passion for luxury hospitality, storytelling, and creating memorable digital experiences.</li></ul><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career growth.</li><li>A supportive and collaborative work environment.</li><li>Training programs designed to enhance your leadership and hospitality expertise.</li><li>Employee wellness and recognition programs.</li><li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li></ul><p><b>Schedule & hours:</b></p><br><br><ul><li>Full-time job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br> </div>
<p><h4>Description</h4>
<p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p>
<p>We are looking for a skilled senior social media executive to support in the execution of social media strategies by managing content schedules, optimizing content, and ensuring consistency across all platforms. Provide guidance to junior team members and support the creation of engaging and strategic social media content.</p>
<h4>Requirements</h4>
<ul>
<li>Lead content ideation and development of content plans, collaborating with the social media manager.</li>
<li>Oversee the creation and finalization of monthly editorial calendars, ensuring strategic alignment and visual accuracy.</li>
<li>Develop and manage content lineups, detailing titles, formats, captions, and publication dates.</li>
<li>Plan, schedule, and post content across social media platforms, ensuring timely and consistent delivery.</li>
<li>Manage community interactions, addressing engagements, and ensuring a positive online presence.</li>
<li>Create and analyze monthly social media performance reports, providing insights and recommendations.</li>
<li>Maintain trackers for monthly deliverables and manage day-to-day tasks to support the social media team.</li>
<li>Stay updated with social media trends, especially on emerging platforms like TikTok, and incorporate them into content strategies.</li>
<li>Assist the video production team with shoot setups, styling, and props, ensuring alignment with social media strategies.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in marketing, mass communication, or a related field.</li>
<li>3-5 years of agency experience in social media management, with a focus on content creation and strategy.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Advanced proficiency with social media platforms (e.g., TikTok, Instagram, Facebook).</li>
<li>Experience with social media management and scheduling tools.</li>
<li>Strong ability to create, schedule, and optimize content.</li>
<li>Experience in performance reporting, data extraction, and analysis.</li>
<li>Familiarity with basic video production and editing.</li>
</ul>
<h4>Benefits</h4>
<p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>
<p><h4>Description</h4>
<p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p>
<p>We are looking for a skilled senior social media executive to support in the execution of social media strategies by managing content schedules, optimizing content, and ensuring consistency across all platforms. Provide guidance to junior team members and support the creation of engaging and strategic social media content.</p>
<h4>Requirements</h4>
<ul>
<li>Lead content ideation and development of content plans, collaborating with the social media manager.</li>
<li>Oversee the creation and finalization of monthly editorial calendars, ensuring strategic alignment and visual accuracy.</li>
<li>Develop and manage content lineups, detailing titles, formats, captions, and publication dates.</li>
<li>Plan, schedule, and post content across social media platforms, ensuring timely and consistent delivery.</li>
<li>Manage community interactions, addressing engagements, and ensuring a positive online presence.</li>
<li>Create and analyze monthly social media performance reports, providing insights and recommendations.</li>
<li>Maintain trackers for monthly deliverables and manage day-to-day tasks to support the social media team.</li>
<li>Stay updated with social media trends, especially on emerging platforms like TikTok, and incorporate them into content strategies.</li>
<li>Assist the video production team with shoot setups, styling, and props, ensuring alignment with social media strategies.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in marketing, mass communication, or a related field.</li>
<li>3-5 years of agency experience in social media management, with a focus on content creation and strategy.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Advanced proficiency with social media platforms (e.g., TikTok, Instagram, Facebook).</li>
<li>Experience with social media management and scheduling tools.</li>
<li>Strong ability to create, schedule, and optimize content.</li>
<li>Experience in performance reporting, data extraction, and analysis.</li>
<li>Familiarity with basic video production and editing.</li>
</ul>
<h4>Benefits</h4>
<p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><u><span><b>Main Tasks:</b></span></u></span></p><br><p><span><span><span><span>1.</span></span></span><span>Develop and execute social media content plans
across relevant platforms.</span></span></p><br><p><span><span><span><span>2.</span></span></span><span>Create, schedule, and publish engaging written,
visual, and video content.</span></span></p><br><p><span><span><span><span>3.</span></span></span><span>Monitor comments, messages, and audience
interactions and respond professionally.</span></span></p><br><p><span><span><span><span>4.</span></span></span><span>Track social media performance, analyze KPIs, and
prepare periodic reports.</span></span></p><br><p><span><span><span><span>5.</span></span></span><span>Support paid campaigns, coordinate with designers
and marketing teams, and identify content trends.</span></span></p><br><br><span>Requirements</span><p><span><u><span><b>Required Qualifications</b></span></u></span></p><br><p><span><span><span><span>·</span></span></span><span>Bachelor’s degree in Marketing, Media,
Communications, or a related field.</span></span></p><br><p><span><span><span><span>·</span></span></span><span>2–3 years of experience in social media management
or digital marketing.</span></span></p><br><p><span><span><span><span>·</span></span></span><span>Strong content writing, communication, and creative
thinking skills.</span></span></p><br><p><span><span><span><span>·</span></span></span><span>Good knowledge of Meta Business Suite, analytics
tools, and content scheduling platforms.</span></span></p><br><p><span><span><span>·</span></span></span><span><span>Ability to manage multiple platforms, meets
deadlines, and work under pressure.</span></span></p><br><br> </div>
<p>Develop and execute social media content plans across relevant platforms. Create, schedule, and publish engaging written, visual, and video content. Monitor comments, messages, and audience interactions and respond professionally. Track social media performance, analyze KPIs, and prepare periodic reports. Support paid campaigns, coordinate with designers and marketing teams, and identify content trends.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Marketing, Media, Communications, or a related field. 2 3 years of experience in social media management or digital marketing. Strong content writing, communication, and creative thinking skills. Good knowledge of Meta Business Suite, analytics tools, and content scheduling platforms. Ability to manage multiple platforms, meets deadlines, and work under pressure.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Job Description <div> <p>To plan, execute and optimize social media communication for IKEA , ensuring strong brand presence, engagement, and consistency in tone of voice while contributing to commercial and marketing objectives.</p> <p>As a social media specialist, you d be responsible for creating engagement and growing the number of followers of these platforms, helping IKEA connect and interact with more of the many people.</p> <ul> <li>Plan, create, and publish social media content aligned with IKEA tone of voice, brand identity, and local relevance</li> <li>Ensure consistency of messaging across all social media platforms</li> <li>Adapt global content to local market needs while maintaining brand standards</li> <li>Manage and coordinate with external agencies for content creation, publishing, and performance optimization</li> <li>Monitor and analyze social media performance, engagement, and KPIs to drive continuous improvement</li> <li>Identify trends, customer behaviors, and competitor activity to enhance content strategy</li> <li>Lead campaign execution across digital channels in alignment with multichannel strategy</li> <li>Collaborate with internal stakeholders (Marketing SO, commercial, PR, web, food, customer experience) to ensure a 360 integrated communication</li> <li>Act as a member of the Marketing team and proactively contribute to the marketing plan.</li> <li>Drive an open and collaborative working environment, reflecting IKEA values and culture</li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li>3-5 years of experience in Social Media Account Management</li> <li>Experience in content creation and social media management</li> <li>Experience working with agencies and managing campaigns . Agency background preferred.</li> <li>Basic experience with analytics and performance reporting</li> <li>An interest and passion for social media and the opportunities it presents for reaching & interacting with audiences in new ways, and an interest in staying up to date on the latest developments and best practices.</li> <li>Motivated to live and share our IKEA culture and values. </li> <li>Degree in Marketing, Communications, or related field</li></ul></div><p></p></section>
<p>فرصة عمل أونلاين</p><p> </p><p>نبحث عن أشخاص جادين للانضمام إلى فريق العمل لدينا.</p><p> </p><p>طبيعة العمل:</p><p>• نشر ومتابعة الإعلانات عبر منصات التواصل الاجتماعي.</p><p>• إدارة الحسابات والمنصات وفق آلية عمل واضحة.</p><p>• العمل ضمن فريق يقدم التدريب والدعم المستمر.</p><p> </p><p>المتطلبات:</p><p>• لا يشترط وجود خبرة سابقة.</p><p>• الجدية والالتزام والرغبة في التعلم.</p><p>• القدرة على استخدام مواقع التواصل الاجتماعي.</p><p> </p><p>مميزات العمل:</p><p>• ساعات عمل مرنة (حوالي 4 ساعات يوميًا).</p><p>• إمكانية العمل عن بُعد.</p><p>• دخل أسبوعي.</p><p>• تدريب ومتابعة من فريق العمل.</p><p> </p><p> </p>
<p> </p><p> </p><p>المسمى الوظيفي:</p><p>أخصائي تسويق ونشر إعلانات</p><p> </p><p>الوصف الوظيفي:</p><p> </p><p>مسؤول عن نشر الإعلانات على المنصات الرقمية، والترويج للخدمات أو المنتجات، والمساهمة في جذب العملاء المحتملين وتحقيق الأهداف التسويقية.</p><p> </p><p> </p><p>المهام والمسؤوليات:</p><p> </p><p>نشر الإعلانات على مواقع التواصل الاجتماعي والمنصات الإلكترونية.</p><p> </p><p>متابعة أداء الإعلانات والتفاعل مع الاستفسارات وتحويل العملاء المحتملين إلى فريق المبيعات.</p><p> </p><p> </p><p>المتطلبات:</p><p> </p><p>إجادة استخدام منصات التواصل الاجتماعي.</p><p> </p><p>الالتزام والقدرة على العمل بروح الفريق.</p><p> </p><p> </p><p>المهارات المطلوبة:</p><p> </p><p>مهارات تواصل جيدة.</p><p> </p><p>تنظيم الوقت والقدرة على التعلم السريع.</p><p> </p><p> </p><p>المزايا:</p><p> </p><p>لا يشترط وجود خبرة سابقة مع توفير التدريب.</p><p> </p><p>ساعات عمل مرنة مع إمكانية العمل عن بُعد حسب طبيعة العمل.</p>
<p>Ensuring total cleanliness and hygiene in the store and its premises. Ensure to utilize the cleaning items properly and to ensure there is no misuse and wastage. Ensure thorough cleaning of floors, stairs, glass planes, ventilation systems, fixtures & fittings, toilets, office furniture, office equipment, display items, car parking shades, water coolers etc. Ensure the toilets are clean, tissue boxes, soap dispensers, air fresheners are sufficient and fixtures, flushers, water taps, drains, exhaust fans etc., are functioning properly and if not pass on the relevant information to my Team Leader. Ensure that items are packed properly at Checkout Counter, especially the fragile items, and load it safely on trolley and reach to the customer s vehicle upon their request. Ensure that adequate number of trolleys are available at the trolley bays; and trolleys are collected from the parking area and stack it in locations. Any security breaches must be notified concerned authority and manager. Be aware of all security related emergency response and follow the policy and procedures. I adhere to IKEA supply chain and security policy, and report to concern manager in case of any identified security breaches.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Understanding the department and the importance of cleanliness and hygiene and take action when needed.</li><li>Knowledge of the IKEA product range, including service products.</li><li>Understanding of customer behaviour.</li><li>Knowledge of working methods according to work focus</li><li>Good at creating satisfied customers.</li><li>Enthusiastic and able to work with others in a team.</li><li>Ability to organize your own work and make efficient use of your time.</li><li>Ability to work with a high sense of urgency.</li><li>Desire to learn and want to improve own skills, using this to the benefit of IKEA and for growing personally.</li><li>Previous experience in cleaning services, facility services, or housekeeping</li><li>Basic understanding of cleaning methods, hygiene standards, and safe use of cleaning equipment and materials.</li><li>Ability to work in a retail environment while maintaining cleanliness and safety standards.</li><li>Good communication skills and ability to interact politely with customers and co-workers.</li><li>Ability to work independently and as part of a team while following operational procedures.</li><li>Strong sense of responsibility and attention to detail when performing tasks.</li><li>Physical ability to perform cleaning tasks, move equipment, and work in different store areas.</li><li>Flexibility to work different shifts, weekends, and holidays according to store operational needs</li></ul>
<p>Ensuring total cleanliness and hygiene in the store and its premises. Ensure to utilize the cleaning items properly and to ensure there is no misuse and wastage. Ensure thorough cleaning of floors, stairs, glass planes, ventilation systems, fixtures & fittings, toilets, office furniture, office equipment, display items, car parking shades, water coolers etc. Ensure the toilets are clean, tissue boxes, soap dispensers, air fresheners are sufficient and fixtures, flushers, water taps, drains, exhaust fans etc., are functioning properly and if not pass on the relevant information to my Team Leader. Ensure that items are packed properly at Checkout Counter, especially the fragile items, and load it safely on trolley and reach to the customer s vehicle upon their request. Ensure that adequate number of trolleys are available at the trolley bays; and trolleys are collected from the parking area and stack it in locations. Any security breaches must be notified concerned authority and manager. Be aware of all security related emergency response and follow the policy and procedures. I adhere to IKEA supply chain and security policy, and report to concern manager in case of any identified security breaches.</p><p>Functional / Technical Skills: Understanding the department and the importance of cleanliness and hygiene and take action when needed. Knowledge of the IKEA product range, including service products. Understanding of customer behaviour. Knowledge of working methods according to work focus Good at creating satisfied customers. Enthusiastic and able to work with others in a team. Ability to organize your own work and make efficient use of your time. Ability to work with a high sense of urgency. Desire to learn and want to improve own skills, using this to the benefit of IKEA and for growing personally.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in cleaning services, facility services, or housekeeping</li><li>Basic understanding of cleaning methods, hygiene standards, and safe use of cleaning equipment and materials.</li><li>Ability to work in a retail environment while maintaining cleanliness and safety standards.</li><li>Good communication skills and ability to interact politely with customers and co-workers.</li><li>Ability to work independently and as part of a team while following operational procedures.</li><li>Strong sense of responsibility and attention to detail when performing tasks.</li><li>Physical ability to perform cleaning tasks, move equipment, and work in different store areas.</li><li>Flexibility to work different shifts, weekends, and holidays according to store operational needs</li></ul>
<p>To enable an easy buying experience for all customers throughout the complete payment process. This includes in particular: Anchoring a pragmatic approach to true customer focus in decision-making. Setting the foundation for an easy payment experience when meeting the customer. Maximizing potential improvements for an effective, efficient and secure payment process Ensure a safe operation and transfer the money in the store and make sure that all cash handling process in the right place.</p><p>Ready and available to help customers when needed and I have the knowledge, confidence, and desire to make customer payment easy. Process a cash - credit card and other payment methods transaction accurately and with safety Measures against forgery according to operating procedures. Accurately register products and register payment from customers according to given routines & understanding the importance of accurate stock inventory and how my own actions impact on this. Listening to feedback from customer when given and passing this on to managers work together with other functions to improve the shopping experience for our customers in order to generate more sales. Know the check-out action plan and support the goals and targets given by the manager, which ensures the delivery of department action plan, also overview of the store and customer Experience action plans & understand how checkout action plan supports this. Follow cash handling procedures to ensure the security of money handling and find more effective ways of working to reduce costs. Understand the impact the actions on the financial results of my area and know which results I have influence over and how to balance this with the needs of my customers. Pass on knowledge to colleagues and encourage them to do the same, keep colleagues informed so that they can perform their roles effectively. Know levels of authorisation to solve payment problems when they occur and recognise when need to escalate an issue to someone with higher authorization.</p><p><br></p><p><strong>Functional / Technical Skills :</strong> Solid understanding of all aspects of the home-to home shopping experience, especially within the payment process Proven leadership knowledge in a people-centric organization. Change management. IKEA Brand, IKEA culture and values. Local customer insights, including sources.. Knowledge of working methods according to work focus. Legal requirements and third-party contracts. Ability to work independently and reliably on agreed working methods. Good communication, negotiation and influencing skills. Ability to find solutions for customer and operational issues. Good attention to details by being persistent, structured and accurate. Very perceptive with that ability to implement solutions quickly.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience of working in a high volume and fast-paced retail environment. Ability to priorities and organize own work to make efficient use of time available. Ability to handle several tasks at the same time. Ability to work in a multi-tasking environment. Experience of customer focus and customer service. Good at quickly building rapport with people from different (cultural) backgrounds Emotional resilience and ability to handle conflict (assertive and able to remain calm when confronted with angry and/or upset customers). Ability to use and take personal initiatives and to make considered decisions. Ability to work alone but also as a team player. Common sense. Attention to detail. A flexible approach/open to change. Computer literate.</p>