وظائف تسويق الكترونى في الأردن
١٦٨٠ وظائف شاغرة
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About RemotePass RemotePass exists because talent is distributed equally, but opportunity is not.<br> Backed by EBRD and trusted by 800+ companies across 150+ countries, RemotePass is the platform that gives businesses the infrastructure to hire anyone, anywhere - and gives workers in emerging markets the financial tools and global access they deserve.<br> RemotePass is the only platform that combines Employer of Record, contractor management, direct employment, and corporate spend cards in a single product - rated 4.<br>8/5 on G2, trusted by Spotify, Logitech, and Deloitte, and operating across 150+ countries.<br> We are backed by leading global investors, including , Oraseya Capital, Endeavor Catalyst, Khwarizmi Ventures, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund, and Plug & Play.<br> The role We're looking for a multimedia designer who lives in motion.<br> You'll produce the video and animation that carries our social and product storytelling, and you'll support graphic design across the rest of our work.<br> This is a hands-on execution role for someone who wants volume, range, and ownership, not a strategy seat.<br> You'll work closely with our Social, Product Marketing, and Brand leads, and alongside our existing designer.<br> We're going into a rebrand, and you'll help bring that new identity to life across formats.<br> We want someone who thinks social-first, moves quickly, and brings genuine creative instinct rather than waiting to be art-directed on everything.<br> What you'll do Produce motion graphics and animations for social, product, and campaigns (at least one polished animation per week) Edit, and finish video content, including talking-head and person-featuring videos for social and product Edit product videos and demos to a high quality bar Design static assets across social, paid, blog, and landing pages when needed Help adapt and roll out our new brand identity across all asset types as the rebrand lands Turn briefs from Social, PMM, and Brand into finished work, and contribute your own creative ideas Support the September product launch asset refresh Why Join RemotePass?<br> Remote-First Culture: We don’t just sell remote work; we live it.<br> Enjoy the flexibility to work from anywhere.<br> Hyper-Growth: Be part of a company that is consistently recognized for its rapid expansion and innovation.<br> Inclusion Matters: We are committed to building a diverse team.<br> We value different perspectives and empower every individual to bring their authentic self to work.<br> What we're looking for 3 to 5 years producing motion graphics and video in a brand, agency, or in-house team Strong Adobe After Effects (license will be provided) and video editing skills; comfortable end to end from brief to export Solid graphic design fundamentals across digital formats A social-first eye, you understand what makes content stop the scroll Fluent Arabic and English, written and spoken Fast, organised, and able to juggle multiple briefs without dropping quality Comfortable using AI tools in your workflow to move faster Familiarity with Figma and AI-assisted design workflows Portfolio: A motion reel (≤3 min), 2-3 social examples, one product/demo example (if available)</span> </div>
<p><b>INSPIRE | EXHILARATE | DELIGHT</b></p><p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse the Group s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets. Sustainability is at the core of the Group s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p><p>What you'll be doing</p><p>Handle customer interactions across all channels, including Voice, Email, WhatsApp, Live Chat, and Social Media .</p><p>Deliver timely, accurate, and personalized responses aligned with luxury service standards and brand tone of voice.</p><p>Provide a seamless omnichannel experience , ensuring continuity across customer touchpoints.</p><p>Manage and document all customer interactions in Salesforce Service Cloud , with strong focus on First Contact Resolution (FCR) .</p><p>Maintain a professional, empathetic, and solution-oriented approach in all customer engagements.</p><p>Deliver personalized, high-quality service that reflects the values, image, and standards of Chalhoub Group s luxury Maisons.</p><p>Proactively identify and act on sales and assisted-selling opportunities during customer interactions.</p><p>Support revenue-generating initiatives such as Pay-by-Link, product recommendations, and cross-sell opportunities .</p><p>Escalate complex or sensitive cases appropriately while maintaining customer confidence and satisfaction.</p><p>Consistently meet and exceed defined KPIs, including:</p><ul><li>Quality and customer satisfaction</li><li>Productivity and adherence</li><li>Sales contribution</li><li>Service level targets</li></ul><p>Adhere strictly to internal processes, compliance requirements, and luxury communication guidelines.</p><p>Contribute to continuous improvement by flagging customer pain points and process gaps.</p><p>What you ll need to succeed</p><p>Strong written and verbal communication aligned with luxury service standards .</p><p>Commercial and sales-oriented mindset .</p><p>High emotional intelligence and strong customer empathy.</p><p>Excellent problem-solving and ownership mentality.</p><p>Strong multitasking and prioritization skills.</p><p>Ability to perform effectively in a fast-paced, KPI-driven environment .</p><p>Digital fluency and openness to AI-enabled tools and automation .</p><p>What we can offer you</p><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p><p>Using GenAI in Your Application Process</p><p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p><p>We Invite All Applicants to Apply</p><p>It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p><p><strong>Desired Candidate Profile</strong></p><p>Strong written and verbal communication aligned with luxury service standards .</p><p>Commercial and sales-oriented mindset .</p><p>High emotional intelligence and strong customer empathy.</p><p>Excellent problem-solving and ownership mentality.</p><p>Strong multitasking and prioritization skills.</p><p>Ability to perform effectively in a fast-paced, KPI-driven environment .</p><p>Digital fluency and openness to AI-enabled tools and automation .</p>
<p><b>Minimum requirements:</b></p><p><br></p><p>Education: Masters Disciplines: Education, international development, public policy, social sciences, digital transformation, technology for development, learning sciences, or a related field.</p><p>Work Experience: At least five years of relevant professional experience in education, digital learning, international development, public-sector digital transformation, knowledge management, project coordination or related areas. Demonstrated experience coordinating multi-stakeholder initiatives, preferably involving governments, UN agencies, development partners or technical institutions. Experience supporting digital education, public digital learning platforms, EdTech or digital public goods. Experience preparing technical notes, reports, case studies, presentations and knowledge products. Experience managing donor reporting, partnership monitoring and financial tracking. Experience synthesizing research and evidence to translate into short reports and communication and advocacy work. Experience organizing meetings, workshops, study visits or technical exchanges. Strong ability to manage multiple workstreams and deliver within deadlines</p><p>Skills: Deep understanding of public digital learning platforms, EdTech, digital public goods and education technology policy; strong coordination, research and writing capabilities</p><p>Language Requirements: Excellent written and verbal communication skills in English required</p><p>Desirables: Experience working with UNICEF, UNESCO or another UN/multilateral organization; experience communicating and collaborating with ministries of education; experience with digital learning in low-resource settings, education in emergencies, accessibility and inclusion, interoperability, data governance, online/offline models, shared devices or AI-enabled education tools; working knowledge of French, Spanish, Arabic, Chinese or another UN language; experience developing web-ready content or communications products. </p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education:</strong> Masters Disciplines: Education, international development, public policy, social sciences, digital transformation, technology for development, learning sciences, or a related field.</li><li><strong>Work Experience:</strong> At least five years of relevant professional experience in education, digital learning, international development, public-sector digital transformation, knowledge management, project coordination or related areas. Demonstrated experience coordinating multi-stakeholder initiatives, preferably involving governments, UN agencies, development partners or technical institutions. Experience supporting digital education, public digital learning platforms, EdTech or digital public goods. Experience preparing technical notes, reports, case studies, presentations and knowledge products. Experience managing donor reporting, partnership monitoring and financial tracking. Experience synthesizing research and evidence to translate into short reports and communication and advocacy work. Experience organizing meetings, workshops, study visits or technical exchanges. Strong ability to manage multiple workstreams and deliver within deadlines</li><li><strong>Skills:</strong> Deep understanding of public digital learning platforms, EdTech, digital public goods and education technology policy; strong coordination, research and writing capabilities</li><li><strong>Language Requirements:</strong> Excellent written and verbal communication skills in English required</li><li><strong>Desirables:</strong> Experience working with UNICEF, UNESCO or another UN/multilateral organization; experience communicating and collaborating with ministries of education; experience with digital learning in low-resource settings, education in emergencies, accessibility and inclusion, interoperability, data governance, online/offline models, shared devices or AI-enabled education tools; working knowledge of French, Spanish, Arabic, Chinese or another UN language; experience developing web-ready content or communications products.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>D•Engage is a multinational SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow. <br><br>We’re looking for a motivated, results-driven Business Development Representative (BDR) to join our growing SaaS sales team in Jordan. As the first point of contact with potential customers, you’ll generate pipeline by finding prospects, engaging decision-makers, and qualifying opportunities for the Account Executive (AE) team. Ideal for someone curious, resilient, and passionate about technology and sales.<br><br><b>What You'll Do</b><br><br></span><ul><li><span><b>Source and build your pipeline</b> — find ICP-fit companies and decision-makers in Apollo; clean, validate, segment, and sync lists to our CRM (Zoho).<br></span></li><li><span><b>Research accounts and signals </b>— study each company’s CRM marketing, martech stack, news, and the decision-maker’s activity to craft a relevant angle.<br></span></li><li><span><b>Run personalized multichannel outreach</b> — tailored messages with the right value proposition across email, LinkedIn, WhatsApp, Telegram, and phone.<br></span></li><li><span><b>Follow up and convert </b>— nurture leads, answer questions, handle objections, and book qualified meetings for the AE team.<br></span></li><li><span><b>Get creative</b> — use non-standard sources (events, job boards, Slack/Telegram/WhatsApp groups) and warm intros to find signals and decision-makers others miss; use AI/LLM tools to speed up research, qualification, and outreach.<br></span></li><li><span><b>Own your CRM and numbers</b> — keep Zoho accurate, hit daily and weekly meeting KPIs, and report on funnel progress and conversions.<br></span></li></ul><br><span>Requirements<b>Must-Have Skills & Qualities</b> <br><br></span><ul><li><span>2–3 years in sales, business development, or a customer-facing role (SaaS / martech a plus).<br></span></li><li><span>Fluent English, spoken and written — mandatory.<br></span></li><li><span>Comfort with cold calling and outbound prospecting.<br></span></li><li><span>Genuine interest in B2B SaaS martech and the regional market.<br></span></li><li><span>Ability to learn a product quickly — its value proposition, advantages, audience, use cases, and competitors — and read the market.<br></span></li><li><span>Comfortable using AI/LLM tools for research, qualification, and outreach.<br></span></li><li><span>Strong, personalized communication; handles objections and reaches decision-makers through intros from mid-level contacts.<br></span></li><li><span>Organized, resilient, and data-driven; owns CRM hygiene and funnel reporting.</span><br></li></ul><b>Nice-to-Have / Bonus</b><br><br><ul><li><span>Hands-on experience with B2B sales tools (Apollo, Lusha, SignalHire, RocketReach, Clay).<br></span></li><li><span>Familiarity with CRM systems (Zoho) and sales engagement tools.<br></span></li><li><span>Understanding of martech / CDP products and the competitive landscape (Insider, MoEngage, CleverTap, Braze, Emarsys).<br></span></li><li><span>Experience selling into B2C verticals (banking/fintech, e-commerce, travel, telecom, real estate).<br></span></li></ul><br><span>Benefits</span><ul><li><span><b>Growth Opportunities:</b> Access to professional development and career growth within a rapidly expanding SaaS company. <br></span></li><li><span><b>Collaborative Culture:</b> Work in a supportive and innovative environment where your contributions are valued.<br></span></li><li><span><b>Competitive Benefits:</b> Enjoy a comprehensive benefits package.<br></span></li></ul><b>D.engage is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members.</b><br><br><br> </div>
<p><h4>About us:</h4>
<p>Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Achieve the goals and OKRs established by management;</li>
<li>Create, revise, and edit written content in Arabic and English across multiple formats, body copy, teasers, titles, and more;</li>
<li>Translate and adapt content from English to Arabic, including events, attractions, venues, FAQs, artist names, and UX texts;</li>
<li>Review and QA existing translations for accuracy, tone consistency, and grammatical correctness;</li>
<li>Upload and manage content via internal back-office and CMS systems following defined workflows;</li>
<li>Optimize content following SEO best practices to improve discoverability and search performance;</li>
<li>Handle translation requests from marketing, product, and sales teams, including decks, presentations, and promo texts;</li>
<li>Write compelling headlines, CTAs, category labels, and UX microcopy with creativity and flair;</li>
<li>Adhere to brand tone and style guidelines; suggest improvements and flag translation errors proactively;</li>
<li>Review and edit English content, ensure originality through plagiarism checks, and rewrite it to align with our brand tone of voice.</li>
</ul>
<h4>Requirements:</h4>
<ul>
<li>2+ years of experience writing and editing English and Arabic content;</li>
<li>Committed to producing 100% human-written content and translations;</li>
<li>Ability to manage multiple projects and meet deadlines;</li>
<li>Creativity and flair when writing headlines, descriptions, and CTAs;</li>
<li>Strong editing, proofreading, and copywriting skills in both languages with the ability to adapt content to different audiences while maintaining the brand's tone of voice;</li>
<li>Knowledge of SEO best practices is a plus;</li>
<li>Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams;</li>
<li>Strong problem-solving and critical thinking abilities;</li>
<li>Strong attention to detail and commitment to delivering high-quality content.</li>
</ul>
<h4>Benefits:</h4>
<ul>
<li>A dynamic and inclusive work environment;</li>
<li>The opportunity to work with a leading ticketing provider in GCC;</li>
<li>A chance to contribute to the entertainment industry and help shape experiences for thousands of users.</li>
</ul></p><p></p>
<p><h4>About us:</h4>
<p>Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Achieve the goals and OKRs established by management;</li>
<li>Create, revise, and edit written content in Arabic and English across multiple formats, body copy, teasers, titles, and more;</li>
<li>Translate and adapt content from English to Arabic, including events, attractions, venues, FAQs, artist names, and UX texts;</li>
<li>Review and QA existing translations for accuracy, tone consistency, and grammatical correctness;</li>
<li>Upload and manage content via internal back-office and CMS systems following defined workflows;</li>
<li>Optimize content following SEO best practices to improve discoverability and search performance;</li>
<li>Handle translation requests from marketing, product, and sales teams, including decks, presentations, and promo texts;</li>
<li>Write compelling headlines, CTAs, category labels, and UX microcopy with creativity and flair;</li>
<li>Adhere to brand tone and style guidelines; suggest improvements and flag translation errors proactively;</li>
<li>Review and edit English content, ensure originality through plagiarism checks, and rewrite it to align with our brand tone of voice.</li>
</ul>
<h4>Requirements:</h4>
<ul>
<li>2+ years of experience writing and editing English and Arabic content;</li>
<li>Committed to producing 100% human-written content and translations;</li>
<li>Ability to manage multiple projects and meet deadlines;</li>
<li>Creativity and flair when writing headlines, descriptions, and CTAs;</li>
<li>Strong editing, proofreading, and copywriting skills in both languages with the ability to adapt content to different audiences while maintaining the brand's tone of voice;</li>
<li>Knowledge of SEO best practices is a plus;</li>
<li>Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams;</li>
<li>Strong problem-solving and critical thinking abilities;</li>
<li>Strong attention to detail and commitment to delivering high-quality content.</li>
</ul>
<h4>Benefits:</h4>
<ul>
<li>A dynamic and inclusive work environment;</li>
<li>The opportunity to work with a leading ticketing provider in GCC;</li>
<li>A chance to contribute to the entertainment industry and help shape experiences for thousands of users.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>We are growing! We are currently looking to hire a graphic designer - AI & creative to work with us remotely from Lebanon!</p>
<h4>Who we are:</h4>
<p>Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.</p>
<p>The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact.</p>
<p>Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.</p>
<h4>What you will be doing:</h4>
<p>We’re seeking a graphic designer - AI & creative to join our marketing team. This role is critical to supporting CXG’s B2B and thought leadership initiatives while creating visually stunning content for social media, presentations, and high-level consultancy reports. The ideal candidate will be innovative, detail-oriented, and experienced in creating impactful designs for global consultancy firms.</p>
<h4>Key responsibilities:</h4>
<p><strong>1- Design for social media:</strong><br>
Create compelling posts, carousels, and graphics that align with CXG’s brand identity.<br>
Enhance visuals with advanced photo editing, color grading, and manipulation using Adobe Photoshop.</p>
<p><strong>2- Thought leadership and report design:</strong><br>
Develop creative concepts and layouts for professional reports using Adobe InDesign.<br>
Create infographics, charts, and visual elements to enhance complex written content.<br>
Innovate on long-form designs, ensuring readability and aesthetic appeal.</p>
<p><strong>3- PowerPoint presentations:</strong><br>
Design visually engaging slides for internal and external audiences.<br>
Transform data-heavy content into digestible, visually appealing presentations.<br>
Support the commercial, data science, and research teams in upscaling reports and proposals.</p>
<p><strong>4- AI-assisted design:</strong><br>
Full competency and experience in AI generation models like MidJourney to create unique and brand-consistent visuals.<br>
Integrate AI-generated imagery seamlessly into CXG’s content strategy.</p>
<p><strong>5- Internal communications support:</strong><br>
Quickly produce visually appealing content for internal updates and team communications.<br>
Ensure materials are easily repurposable by internal stakeholders.</p>
<p><strong>6- Illustration and vector design:</strong><br>
Create vector-based designs and web-ready SVGs using Adobe Illustrator.<br>
Design infographics and icons that elevate digital and print assets.</p>
<h4>Requirements</h4>
<h4>What you will bring along:</h4>
<p><strong>Core skills:</strong></p>
<ul>
<li>Mastery of Adobe Creative Suite (Photoshop, Illustrator, InDesign).</li>
<li>Proficient in AI image generation and design tools (MidJourney and similar AI tools).</li>
<li>Skilled in art direction and conceptual development.</li>
<li>Expertise in typography, layout design, and visual storytelling.</li>
<li>Strong knowledge of PowerPoint design principles.</li>
<li>Precision and consistency in creating high-quality, brand-aligned visuals.</li>
<li>Ability to innovate and think outside the box for creative problem-solving.</li>
</ul>
<p><strong>Experience:</strong></p>
<ul>
<li>5+ years of professional experience in graphic design, preferably within consultancy or B2B environments.</li>
<li>Proven experience with long-form design, including InDesign reports and whitepapers.</li>
<li>Experience using MidJourney and other AI image generation models for design purposes.</li>
<li>Familiarity with tools like Figma, Canva, Sketch, or XD is a plus.</li>
</ul>
<p><strong>Behavioral attributes:</strong></p>
<ul>
<li>Collaborative mindset with strong communication skills.</li>
<li>Strong work ethic and integrity for all work produced.</li>
<li>Proactive and adaptable in a fast-paced, deadline-driven environment.</li>
<li>A keen eye for emerging design trends and a passion for continuous learning.</li>
</ul>
<h4>Why join CXG?</h4>
<ul>
<li>Work on diverse, high-impact projects for globally recognized luxury brands.</li>
<li>Collaborate with a dynamic, multicultural team that values innovation and creativity.</li>
<li>Play a pivotal role in shaping CXG’s visual identity and thought leadership presence.</li>
</ul>
<p>If you’re a creative visionary ready to elevate CXG’s brand through world-class design, we’d love to hear from you!</p></p><p></p>
<p><h4>Description</h4>
<p>We are growing! We are currently looking to hire a graphic designer - AI & creative to work with us remotely from Lebanon!</p>
<h4>Who we are:</h4>
<p>Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.</p>
<p>The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact.</p>
<p>Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.</p>
<h4>What you will be doing:</h4>
<p>We’re seeking a graphic designer - AI & creative to join our marketing team. This role is critical to supporting CXG’s B2B and thought leadership initiatives while creating visually stunning content for social media, presentations, and high-level consultancy reports. The ideal candidate will be innovative, detail-oriented, and experienced in creating impactful designs for global consultancy firms.</p>
<h4>Key responsibilities:</h4>
<p><strong>1- Design for social media:</strong><br>
Create compelling posts, carousels, and graphics that align with CXG’s brand identity.<br>
Enhance visuals with advanced photo editing, color grading, and manipulation using Adobe Photoshop.</p>
<p><strong>2- Thought leadership and report design:</strong><br>
Develop creative concepts and layouts for professional reports using Adobe InDesign.<br>
Create infographics, charts, and visual elements to enhance complex written content.<br>
Innovate on long-form designs, ensuring readability and aesthetic appeal.</p>
<p><strong>3- PowerPoint presentations:</strong><br>
Design visually engaging slides for internal and external audiences.<br>
Transform data-heavy content into digestible, visually appealing presentations.<br>
Support the commercial, data science, and research teams in upscaling reports and proposals.</p>
<p><strong>4- AI-assisted design:</strong><br>
Full competency and experience in AI generation models like MidJourney to create unique and brand-consistent visuals.<br>
Integrate AI-generated imagery seamlessly into CXG’s content strategy.</p>
<p><strong>5- Internal communications support:</strong><br>
Quickly produce visually appealing content for internal updates and team communications.<br>
Ensure materials are easily repurposable by internal stakeholders.</p>
<p><strong>6- Illustration and vector design:</strong><br>
Create vector-based designs and web-ready SVGs using Adobe Illustrator.<br>
Design infographics and icons that elevate digital and print assets.</p>
<h4>Requirements</h4>
<h4>What you will bring along:</h4>
<p><strong>Core skills:</strong></p>
<ul>
<li>Mastery of Adobe Creative Suite (Photoshop, Illustrator, InDesign).</li>
<li>Proficient in AI image generation and design tools (MidJourney and similar AI tools).</li>
<li>Skilled in art direction and conceptual development.</li>
<li>Expertise in typography, layout design, and visual storytelling.</li>
<li>Strong knowledge of PowerPoint design principles.</li>
<li>Precision and consistency in creating high-quality, brand-aligned visuals.</li>
<li>Ability to innovate and think outside the box for creative problem-solving.</li>
</ul>
<p><strong>Experience:</strong></p>
<ul>
<li>5+ years of professional experience in graphic design, preferably within consultancy or B2B environments.</li>
<li>Proven experience with long-form design, including InDesign reports and whitepapers.</li>
<li>Experience using MidJourney and other AI image generation models for design purposes.</li>
<li>Familiarity with tools like Figma, Canva, Sketch, or XD is a plus.</li>
</ul>
<p><strong>Behavioral attributes:</strong></p>
<ul>
<li>Collaborative mindset with strong communication skills.</li>
<li>Strong work ethic and integrity for all work produced.</li>
<li>Proactive and adaptable in a fast-paced, deadline-driven environment.</li>
<li>A keen eye for emerging design trends and a passion for continuous learning.</li>
</ul>
<h4>Why join CXG?</h4>
<ul>
<li>Work on diverse, high-impact projects for globally recognized luxury brands.</li>
<li>Collaborate with a dynamic, multicultural team that values innovation and creativity.</li>
<li>Play a pivotal role in shaping CXG’s visual identity and thought leadership presence.</li>
</ul>
<p>If you’re a creative visionary ready to elevate CXG’s brand through world-class design, we’d love to hear from you!</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are growing!<br> We are currently looking to hire a Graphic Designer - AI & Creative to work with us remotely from Lebanon!<br> Who we are: Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.<br> The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.<br> We are passionate about delivering impact.<br> Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.<br> What you will be doing: We’re seeking a Graphic Designer - AI & Creative to join our Marketing team.<br> This role is critical to supporting CXG’s B2B and thought leadership initiatives while creating visually stunning content for social media, presentations, and high-level consultancy reports.<br> The ideal candidate will be innovative, detail-oriented, and experienced in creating impactful designs for global consultancy firms.<br> Key Responsibilities: 1- Design for Social Media: Create compelling posts, carousels, and graphics that align with CXG’s brand identity.<br> Enhance visuals with advanced photo editing, color grading, and manipulation using Adobe Photoshop.<br> 2- Thought Leadership and Report Design: Develop creative concepts and layouts for professional reports using Adobe InDesign.<br> Create infographics, charts, and visual elements to enhance complex written content.<br> Innovate on long-form designs, ensuring readability and aesthetic appeal.<br> 3- PowerPoint Presentations: Design visually engaging slides for internal and external audiences.<br> Transform data-heavy content into digestible, visually appealing presentations.<br> Support the commercial, data science, and research teams in upscaling reports and proposals.<br> 4- AI-Assisted Design Full competency and experience in AI generation models like MidJourney to create unique and brand-consistent visuals.<br> Integrate AI-generated imagery seamlessly into CXG’s content strategy.<br> 5- Internal Communications Support Quickly produce visually appealing content for internal updates and team communications.<br> Ensure materials are easily repurposable by internal stakeholders.<br> 6- Illustration and Vector Design Create vector-based designs and web-ready SVGs using Adobe Illustrator.<br> Design infographics and icons that elevate digital and print assets.<br> What you will bring along: Core Skills: Mastery of Adobe Creative Suite (Photoshop, Illustrator, InDesign).<br> Proficient in AI image generation and design tools (MidJourney and similar AI tools) .<br> Skilled in art direction and conceptual development.<br> Expertise in typography, layout design, and visual storytelling.<br> Strong knowledge of PowerPoint design principles.<br> Precision and consistency in creating high-quality, brand-aligned visuals.<br> Ability to innovate and think outside the box for creative problem-solving.<br> Experience: 5+ years of professional experience in graphic design, preferably within consultancy or B2B environments.<br> Proven experience with long-form design, including InDesign reports and whitepapers.<br> Experience using Midjourney and other AI image generation models for design purposes.<br> Familiarity with tools like Figma, Canva, Sketch, or XD is a plus.<br> Behavioral Attributes: Collaborative mindset with strong communication skills.<br> Strong work ethic and integrity for all work produced.<br> Proactive and adaptable in a fast-paced, deadline-driven environment.<br> A keen eye for emerging design trends and a passion for continuous learning.<br> Why Join CXG?<br> Work on diverse, high-impact projects for globally recognized luxury brands.<br> Collaborate with a dynamic, multicultural team that values innovation and creativity.<br> Play a pivotal role in shaping CXG’s visual identity and thought leadership presence.<br> If you’re a creative visionary ready to elevate CXG’s brand through world-class design, we’d love to hear from you!<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>1.Background</b></p><p>Since re-establishing its presence in Jordan in 2019, Anera has expanded its humanitarian and development programming across key sectors, including livelihoods and inclusive economic development, education, health, and humanitarian relief. More recently, Anera Jordan has expanded into food security and nutrition, WASH, environmental sustainability, and support for Palestinian evacuees from Gaza. Working closely with Jordanian line ministries, local community-based organizations (CBOs), municipalities, and national and international partners, Anera implements programs that support refugees and vulnerable communities while improving access to essential services and livelihood opportunities across Jordan.</p><p>As Anera’s programs continue to grow in scale and impact, there is an increasing need for high-quality visual documentation that effectively captures field activities, beneficiary stories, community engagement, and organizational events. Strong visual storytelling plays a critical role in highlighting program impact, supporting donor visibility requirements, strengthening advocacy and public engagement efforts, and preserving institutional knowledge.</p><p>In this context, Anera seeks to engage a qualified videographer, photographer, and editor to support the documentation of its programs, projects, and activities across Jordan. The consultant will be responsible for producing professional visual content that reflects the dignity, resilience, and lived experiences of beneficiaries while adhering to Anera’s ethical standards, safeguarding principles, and branding guidelines.</p><p><br></p><p><b>2.Purpose of the Assignment</b></p><p>To provide photography, videography, and editing services for Anera to document its various programs, projects, and activities in Jordan through high-quality outputs that reflect:</p><ul><li>The impact of the organization’s projects on beneficiaries and communities</li><li>Human-interest stories that inspire empathy and support</li><li>Field activities and official organizational events</li></ul><p><br></p><p><b>3.Scope of Work and Covered Activities:</b></p><p><b>The following events and activities will be covered as needed:</b></p><ul><li>Field activities, humanitarian aid distributions, awareness sessions, and community trainings, including but not limited to: medicine and food parcel distributions, vocational training sessions, rooftop garden installations, WASH activities, MHPSS sessions, and winterization support</li><li>Official visits and meetings with senior officials, organizational partners, or donors</li><li>Beneficiary stories, including photographs documenting the lives of individuals/families before and after the organization’s intervention, while maintaining dignity and privacy</li><li>Special events such as conferences, workshops, awareness campaigns, and fundraising events</li><li>Documentation of staff and volunteer activities at headquarters or in the field.</li></ul><p><br></p><p><b>4.Key Tasks and Deliverables</b></p><ul><li>Capture high-resolution photographs of project activities, events, beneficiaries, and stakeholders, as requested.</li><li>Deliver professionally edited, high-resolution photographs, categorized by activity/event and submitted in both web-optimized and print-quality formats (JPEG and RAW, where applicable).</li><li>Capture high-quality video footage (4K preferred or Full HD minimum), including interviews, B-roll, and event coverage, as requested.</li><li>Produce edited short-form videos (approximately 60–90 seconds or 1–1.5 minutes, depending on the assignment), optimized for digital and social media platforms.</li><li>Provide all raw, unedited photo and video files upon completion of each assignment.</li><li>Ensure all individuals featured in photos and videos, particularly children and other vulnerable groups, have signed informed consent forms in accordance with Anera's safeguarding and data protection policies.</li><li>Transfer all deliverables through a secure cloud folder within the agreed timeline.</li><li>Organize and label all files clearly by project, location, and date to facilitate archiving and future use.</li><li>Ensure all visual content adheres to Anera's branding, storytelling, safeguarding, and donor visibility guidelines.</li><li>Make up to two rounds of reasonable edits/revisions to the final edited videos, if requested by Anera.</li></ul><p><br></p><p><b>5.Ethical and Professional Considerations:</b></p><ul><li>Informed Consent: Obtaining written consent from individuals before photography or filming</li><li>Child Protection: Avoid publishing images that reveal the identities of vulnerable children without coordination with the protection team</li><li>Cultural Sensitivity: Avoid imagery that may cause stigma or exploit beneficiaries</li><li>Compliance with Organizational Policies: Adherence to data protection policies, anti-harassment policies, and safe image-use policies</li><li>Confidentiality and data protection compliance</li><li>Special care in MHPSS-related interviews (referral pathways must be respected)</li></ul><p><br></p><p><b>6.Timeline:</b></p><p>The maximum delivery timeframe is within <b>4 - 5 working days</b> from the completion date of the shoot, unless otherwise agreed in advance.</p><p><br></p><p><b>7.Usage Rights:</b></p><p>Anera retains the right to use the photos in reports, social media platforms, promotional materials, donor reports, the Anera website, and may share content with partners or media with appropriate credit. The consultant may not publish or share any content produced under this assignment without prior written approval from Anera.</p><p><br></p><p><b>8.Management and Coordination</b></p><p>● Consultant to coordinate and liaise with the Communications Officer and report to the Senior Communications Manager.</p><p><br></p><p><b>9.Payment Schedule</b></p><p>Payment under this contract is made on a <b>per-deliverable basis</b>, in line with the tasks assigned to the consultant through Anera’s Communications Officer.</p><p>Each task or service type has an agreed unit rate, as detailed below. Invoices shall be submitted upon completion of each agreed deliverable and approved by the Senior Communications Manager prior to payment. No advance payments will be made.</p><ul><li>Photography (field shoot/event) - 100 JD Per 3 hours Rate</li><li>Video (2-3 hours field shoot + editing) - 200 JD _ Video Up to 1:30 mins </li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications</b></p><p><br></p><ul><li>Proven experience in photography, videography, and video editing, preferably within humanitarian, development, or nonprofit sectors</li><li>Strong portfolio demonstrating high-quality visual storytelling, including field documentation and human-interest content</li><li>Proficiency in professional photography and editing software (e.g., Adobe Premiere Pro, Photoshop, Lightroom, or equivalent)</li><li>Ability to produce high-resolution visual content suitable for both digital platforms and print materials</li><li>Experience working in sensitive environments and with vulnerable communities while maintaining dignity and ethical standards</li><li>Strong understanding of informed consent procedures, child protection principles, and safe image practices</li><li>Ability to work under tight deadlines and deliver organized, high-quality outputs promptly</li><li>Excellent communication and coordination skills with diverse stakeholders and field teams</li><li>Fluency in Arabic is required; working knowledge of English is preferred</li><li>Ownership of professional photography and videography equipment</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Working with the Client Services team, they will be responsible for introducing our digital worker engagement programs to suppliers (both virtually and on site when possible), getting management buy-in, training management on the platform usage, engaging with workers and promoting participation, managing grievance cases, and liaising between all stakeholders to achieve positive outcomes for all. The role will require flexibility and agility to take on various tasks and work remotely with a global team. The role will require some evening meetings to communicate with the team based in Canada and Europe.</p>
<p><strong>What you ll do:</strong></p>
<ul>
<li>Lead the deployment of digital worker voice programs in workplaces in Jordan.</li>
<li>Lead supplier platform training and technical support</li>
<li>Lead case management of grievances in programs that have a digital grievance mechanism - liaising and collaborating with suppliers and brands</li>
<li>Be available for investigation and remediation support if requested by brands</li>
<li>Support the development and updating of supplier and worker onboarding materials</li>
<li>Own regular communication with supplier management - from program introduction to status check-ins</li>
<li>Liaise with internal stakeholders including the Director of Client Services, Client Services Senior Managers and Managers and Deployment Team to ensure effective deployment</li>
<li>Gather client and supplier feedback and ideas to inform platform advancements</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Your preferred profile:</b></p>
<ul>
<li>Social compliance or labour rights background with knowledge and experience in supply chains, corporate sourcing, ethical procurement, grievance mechanisms, social impact, sustainability, international development, social impact tech, and/or business and human rights</li>
<li>5+ years experience working within the global supply chain industry, delivering social or labour impact projects</li>
<li>Excellent communication skills, both oral and written, <strong>in both English and Arabic</strong> is required; additional languages spoken by foreign workers in Jordan is appreciated.</li>
<li>Organized, conscientious and accountable</li>
<li>Experience in customer / client services and delivery</li>
<li>Based in Jordan is required</li>
<li>Occasional travel nationally may be required</li>
</ul>
<p>What sets you apart: </p>
<ul>
<li>Understanding of labour, human and community rights issues in global supply chains</li>
<li>Knowledge and experience in community relations, corporate social responsibility programs</li>
<li>Experience with adopting new technology and train others to do the same</li>
<li>Self-motivated with a tolerance for ambiguity and change, with high desire to take ownership of projects</li>
<li>Passion for equality and safe workplaces</li>
<li>Familiarity with the auditing industry and international certification standards (i.e. BSCI, ETI, SA8000), internal and external grievance mechanisms, industry associations, and sustainability entities (i.e. SEDEX) is a plus</li>
</ul><p></p></section>
<p class="isSelectedEnd">• Visit assigned retail outlets daily according to the schedule.</p>
<p class="isSelectedEnd">• Conduct in-store audits for Ferrero and competitor products.</p>
<p class="isSelectedEnd">• Collect and submit market and product information daily.</p>
<p class="isSelectedEnd">• Visit a minimum of 20 stores per day and take photos in all visited stores.</p>
<p class="isSelectedEnd">• Report competitor activities, including promotions and new product launches.</p>
<p class="isSelectedEnd">• Identify and report any potential non-compliant Ferrero products in the market.</p>
<p class="isSelectedEnd">• Track and report Ferrero marketing activities.</p>
<p class="isSelectedEnd">• Maintain regular communication with the MIS Department, Luxembourg office, and External Supervisor.</p>
<p class="isSelectedEnd">• Escalate any unusual in-store situations or issues.</p>
<p>• Support ad hoc requests, such as sample purchases, store visits, and photo collection.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develop and implement effective recruitment processes in collaboration with the HR and Recruitment team</p><p>Collaborate with hiring managers to identify job requirements and draft detailed job descriptions</p><p>Screen resumes and applications and conduct initial phone screenings to create a shortlist of qualified candidates</p><p>Schedule and coordinate interviews with the hiring managers and other stakeholders</p><p>Track and analyze recruiting metrics (eg. Time to hire, source of hire) to optimize the recruitment process and provide regular updates to HR Director, EMEA</p><p>Foster long-lasting relationships with potential candidates for future job openings</p><p>Keep abreast of trends and innovative recruiting techniques</p><p>Partner with Marketing to promote our Company culture and technical opportunities on social media, at career fairs and through online communities.</p><p>Energetic with strong interpersonal skills; team player.</p><p>Excellent English oral and written communication skill; proficient in use of, Word and Excel</p><p>Effective negotiation skills.</p><p>Ability to handle sensitive and confidential information appropriately</p><p>Experience with various interview formats, including phone screening calls, in-person interviews, and group video interviews</p><p>Ability to work with multiple stakeholders in a fast-paced organization</p><p>Strong organizational and time-management skills</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor’s degree in Human Resources, Business Administration or related field.</li><li>Proven experience as a recruiter, either in-house or at a staffing agency.</li><li>Proficiency in social media, resume databases, and professional networks (Linkedin, job boards etc)</li><li>Strong understanding of full-cycle recruitment processes and candidate selection methods.</li><li>Minimum of 2-4 years experience (internships, co-op programs or part time roles in recruitment or Human Resources are considered).</li><li>Experience within a technical industry or a technical role is advantageous.</li><li>Basic understanding of technical roles eg. Software Engineering, Data Science, Database Engineering, Systems Administrator and similar roles.</li><li>Experience of UK/USA and Europe recruiting</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Manage the day-to-day activities for social media channels. Establish long-range objectives and specify the strategies and actions to achieve them. Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations. Participate in online conversations to build brand visibility, customer satisfaction and marketing/ecommerce support. Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants. Provide measurement of the impact of online presence to the hotel’s overall business.<br>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Leads and supports all guest experience initiatives at the property.<br>
Supports GM in driving a guest centric culture in the hotel and create awareness and understanding among all ambassadors on the importance of guest experience.<br>
Reviews and communicates the brand assurance program and all new brand/quality initiatives effectively to all stakeholders.<br>
Works with and supports department heads to prepare for LQA or BARE brand assurance audits as applicable to the hotel.<br>
Conducts regular property self-assessments on the operational brand standards and other quality programs including cross-departmental audits through iAuditor and other tools.<br>
Represents guest experience (voice of the guest) at the morning hotel briefing with updates and highlights points for improvement and guest praise.<br>
Reviews VOG performance and guest feedback daily, identifies trends and areas for improvement on a regular basis and shares with relevant stakeholders.<br>
Conducts a weekly VOG meeting with individual department heads, communicates performance, supports and pushes management action plan (MAP) efforts.<br>
Leads and develops a team of guest experience ambassadors within the hotel to conduct deep dives/self-assessments and identify improvement opportunities and solutions.<br>
Reviews MAPs proposed by each department post-LQA or BARE mystery visit and supports and follows up implementation by department heads.<br>
Monitors results of other quality management programs such as ResaVision and follows up action plans from the relevant department heads whenever necessary.<br>
Champions the internal communication of guest experience related matters and updates to all ambassadors in the hotel.<br>
Maintains direct contact with guests to collect direct feedback and facilitate new ways of collecting more in-house feedback.<br>
Works closely with department heads to assess service standards and delivery on a regular basis.<br>
Ensures that the relevant teams and stakeholders respond to all guest feedback, e.g. VOG GSS, and consumer-generated content on various social media sites or travel sites (100% of the negative reviews/feedback, but none of the positive reviews/feedback except for those on GSS and TripAdvisor).<br>
Reviews and communicates best practices implemented in other hotels within the brand, follow-up on implementation at the property when relevant.<br>
Responsible for implementation and application of Local Measure along with e-commerce or marketing team.</p>
<h4>Qualifications</h4>
<ul>
<li>Bachelor’s degree in hospitality or related areas</li>
<li>Strong user knowledge of Microsoft Outlook and Microsoft Office tools</li>
<li>Relevant work experience with internationally reputed hotel chains is preferred</li>
<li>Strong background in hotel operations or service industry (in a client facing role); (2-5 years)</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Fluency in English, additional languages are a plus</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Leads and supports all guest experience initiatives at the property.<br>
Supports GM in driving a guest centric culture in the hotel and create awareness and understanding among all ambassadors on the importance of guest experience.<br>
Reviews and communicates the brand assurance program and all new brand/quality initiatives effectively to all stakeholders.<br>
Works with and supports department heads to prepare for LQA or BARE brand assurance audits as applicable to the hotel.<br>
Conducts regular property self-assessments on the operational brand standards and other quality programs including cross-departmental audits through iAuditor and other tools.<br>
Represents guest experience (voice of the guest) at the morning hotel briefing with updates and highlights points for improvement and guest praise.<br>
Reviews VOG performance and guest feedback daily, identifies trends and areas for improvement on a regular basis and shares with relevant stakeholders.<br>
Conducts a weekly VOG meeting with individual department heads, communicates performance, supports and pushes management action plan (MAP) efforts.<br>
Leads and develops a team of guest experience ambassadors within the hotel to conduct deep dives/self-assessments and identify improvement opportunities and solutions.<br>
Reviews MAPs proposed by each department post-LQA or BARE mystery visit and supports and follows up implementation by department heads.<br>
Monitors results of other quality management programs such as ResaVision and follows up action plans from the relevant department heads whenever necessary.<br>
Champions the internal communication of guest experience related matters and updates to all ambassadors in the hotel.<br>
Maintains direct contact with guests to collect direct feedback and facilitate new ways of collecting more in-house feedback.<br>
Works closely with department heads to assess service standards and delivery on a regular basis.<br>
Ensures that the relevant teams and stakeholders respond to all guest feedback, e.g. VOG GSS, and consumer-generated content on various social media sites or travel sites (100% of the negative reviews/feedback, but none of the positive reviews/feedback except for those on GSS and TripAdvisor).<br>
Reviews and communicates best practices implemented in other hotels within the brand, follow-up on implementation at the property when relevant.<br>
Responsible for implementation and application of Local Measure along with e-commerce or marketing team.</p>
<h4>Qualifications</h4>
<ul>
<li>Bachelor’s degree in hospitality or related areas</li>
<li>Strong user knowledge of Microsoft Outlook and Microsoft Office tools</li>
<li>Relevant work experience with internationally reputed hotel chains is preferred</li>
<li>Strong background in hotel operations or service industry (in a client facing role); (2-5 years)</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Fluency in English, additional languages are a plus</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who Are We❓ We Are Servme!<br> A powerhouse guest experience and CRM platform built for modern hospitality.<br> Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics.<br> Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br> We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels.<br> And yes, we're growing fast.<br> With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond.<br> Ready to serve smarter?<br> That's Servme.<br> The Job in a Nutshell We are looking for an experienced Sales Development Representative (SDR) to drive top-of-the-funnel growth by identifying, engaging, and qualifying prospective customers.<br> This role is ideal for a high-energy, self-motivated sales professional who enjoys outbound prospecting, relationship-building, and creating opportunities for the sales team.<br> As a key contributor to the Sales team, you will be responsible for generating qualified leads, booking meetings and demos, and helping build a strong and predictable sales pipeline.<br> You will work closely with Sales and Marketing to identify and engage target accounts across restaurants, F&B groups, and hospitality brands.<br> What Will You Do❓ Responsibilities: Own outbound prospecting efforts across assigned territories and target accounts, driving consistent top-of-the-funnel pipeline growth.<br> Identify, research, and engage target accounts through cold calling, emailing, social selling, and strategic outreach.<br> Drive top-of-the-funnel lead generation to support revenue growth.<br> Identify and qualify sales opportunities through cold calling, emailing, social selling, and networking.<br> Respond to inbound leads and conduct outbound outreach to target accounts.<br> Build rapport with prospects and identify key decision-makers and influencers.<br> Schedule qualified meetings and demos for the Sales team.<br> Educate prospects on Servme's platform, value proposition, and use cases.<br> Make regular in-person visits to prospective and existing clients across Lebanon to build relationships and support outbound efforts.<br> Nurture leads until they are sales-ready and hand off smoothly to Account Executives.<br> Maintain accurate and up-to-date records in the CRM and sales tools.<br> Consistently meet or exceed daily, weekly, and monthly KPIs and targets.<br> Collaborate closely with Sales, Marketing, Customer Success, and Product teams.<br> Continuously refine outreach messaging, email templates, and call scripts.<br> Bring new ideas, creativity, and insights to improve SDR processes and performance.<br> What Are We Looking For❓ 2–4 years of experience in sales development, lead generation, or B2B sales Proven ability to generate qualified opportunities through outbound and inbound channels Strong communication and relationship-building skills Comfortable with cold outreach and objection handling Experience using CRM and sales tools (e.<br>g., HubSpot, Salesforce, or other platforms) Ability to work in a fast-paced, target-driven SaaS environment Strong organizational skills and attention to detail Willingness to travel locally for regular in-person client visits Fluency in English and Arabic is required; French is a strong advantage What We Offer You❗ We believe you will love working at Servme!<br> We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Digital Forensics Analyst is responsible for conducting forensic investigations, evidence acquisition, preservation, analysis, and reporting activities in support of cybersecurity incidents, legal investigations, regulatory requirements, and internal security matters. The role plays a critical part in identifying the source, scope, and impact of cyber incidents while ensuring the integrity and admissibility of digital evidence. The role works closely with Incident Response teams, Security Operations, Legal stakeholders, and customer representatives to investigate cyber incidents, collect forensic evidence, and provide technical findings that support decision-making, remediation, and potential legal proceedings.</p><p>Responsibilities:</p><ul><li>Digital Evidence Acquisition & Preservation<ul><li>Perform forensic acquisition of digital evidence from Workstations, Servers, Mobile devices, Virtual environments, Cloud platforms and Removable media</li><li>Ensure proper chain of custody procedures are followed throughout investigations.</li><li>Preserve evidence integrity using approved forensic methodologies and tools.</li><li>Conduct live and dead-box forensic acquisitions.</li><li>Maintain forensic evidence repositories and documentation.</li></ul></li><li>Forensic Investigation & Analysis<ul><li>Analyze digital evidence to identify Unauthorized access ,Data theft , Insider threats ,Malware activity ,Data destruction attempts and Policy violations</li><li>Examine File systems ,Registry artifacts ,Event logs ,Browser artifacts ,User activity records and Network evidence</li><li>Conduct timeline analysis and event reconstruction activities.</li><li>Support attribution efforts and attack path analysis where applicable.</li></ul></li><li>Reporting & Documentation<ul><li>Prepare detailed forensic reports documenting the Methodology, Findings, Evidence collected and Conclusions</li><li>Present findings to technical and non-technical stakeholders.</li><li>Maintain investigation records in accordance with regulatory and legal requirements.</li><li>Support expert witness preparation activities where required.</li></ul></li><li>Research & Continuous Improvement<ul><li>Maintain awareness of Emerging attack techniques, Anti-forensics methodologies, Digital investigation trends and Digital investigation trends</li><li>Support the development of Investigation procedures, Forensic methodologies and Evidence handling standards</li><li>Participate in technical training and capability development initiatives.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or intermediate diploma (minimum) from a recognised institution. Minimum 2 years experience in cybersecurity, including at least 2 completed digital forensic investigations. At least one valid NCSC-approved forensics certification like (GCFE, GCFA, CHFI), or another equivalent certification in the same field that is approved by the NCSC) Hands-on use of forensic tools and sound evidence-handling practice. Exposure to mobile and cloud forensics is preferable. Experience in an MSSP, lab, or law-enforcement forensic environment is preferable.</p><p></p></section>
<p><b>Responsibilities</b></p><p>Lead the overall design strategy and vision across digital products, ensuring exceptional user experiences across mobile, web, partner platforms, and internal tools.</p><p>Design and optimize end-to-end customer journeys, including onboarding, payments, financing, property services, and customer lifecycle experiences.</p><p>Collaborate closely with Product, Engineering, Marketing, Commercial, Strategy, and Operations teams to translate business objectives and customer insights into intuitive, user-centered solutions.</p><p>Build, maintain, and continuously enhance a scalable design system, ensuring consistency across all digital products.</p><p>Drive UX/UI excellence by conducting design reviews, maintaining high design standards, and ensuring quality throughout the product development lifecycle.</p><p>Lead, mentor, and develop the design team, fostering a culture of creativity, collaboration, and continuous improvement.</p><p>Utilize customer research, analytics, and experimentation to improve user engagement, conversion, and overall customer satisfaction.</p><p>Ensure design solutions align with business objectives while delivering measurable commercial impact.</p><p>Champion best practices in product design, interaction design, accessibility, and usability across the organization.</p><p><strong>Desired Candidate Profile</strong></p><p>8+ years of experience in Product Design, UX/UI Design, or Digital Design, including significant experience in a leadership role.</p><p>Proven experience leading design for consumer-facing digital products within fintech, financial services, digital banking, payments, PropTech, marketplaces, or related technology-driven industries.</p><p>Strong portfolio demonstrating successful delivery of complex digital products and customer journeys with measurable business impact.</p><p>Expertise in UX, UI, interaction design, design systems, and user-centered design methodologies.</p><p>Experience building and scaling enterprise design systems across multiple digital products.</p><p>Strong understanding of customer journey mapping, conversion optimization, and growth-focused product design.</p><p>Proven ability to lead, mentor, and develop high-performing design teams.</p><p>Excellent stakeholder management skills with experience collaborating cross-functionally with Product, Engineering, Marketing, and Commercial teams.</p><p>Experience working within high-growth technology companies or startups is highly preferred.</p><p>Experience in embedded finance, BNPL, digital payments, digital wallets, or financial technology products is highly desirable.</p><p>Proficiency with industry-standard design tools such as Figma and other collaborative design platforms.</p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking a Senior Frontend Developer with 5–7 years of experience building scalable, high-performance, and accessible web applications within enterprise digital platforms. This role is frontend-focused and requires deep expertise in modern JavaScript frameworks, component-driven architecture, responsive UI development, and enterprise CMS integration — particularly Adobe Experience Manager (AEM).</p>
<p>The ideal candidate combines strong technical execution with ownership, mentoring capabilities, and the ability to collaborate across multidisciplinary teams including design, backend, QA, DevOps, and content teams. Experience delivering large-scale, content-rich websites and design system-driven frontend architectures is essential.</p>
<h4>Role responsibilities</h4>
<p><strong>Frontend architecture & development</strong><br>
Lead the development of scalable, maintainable, and high-performance frontend applications using HTML5, CSS3, JavaScript (ES6+), and modern frontend frameworks. Define and implement frontend architecture, reusable component strategies, and coding standards. Build modular, reusable UI components aligned with enterprise design systems and scalable frontend patterns.</p>
<p><strong>Framework & application development</strong><br>
Develop advanced frontend solutions using React (preferred), Next.js, or Vue.js. Architect and manage frontend state, routing, rendering strategies, and component composition. Optimize frontend applications for scalability, maintainability, and long-term extensibility.</p>
<p><strong>CMS & AEM integration</strong><br>
Lead frontend integration efforts within Adobe Experience Manager (AEM) or comparable enterprise CMS platforms. Work extensively with:</p>
<ul>
<li>HTL/Sightly</li>
<li>Clientlibs</li>
<li>Editable templates</li>
<li>Content fragments</li>
<li>Experience fragments</li>
<li>SPA editor</li>
<li>Component dialogs</li>
</ul>
<p>Ensure frontend solutions are author-friendly and aligned with CMS content authoring workflows. Collaborate with backend/AEM developers to establish clean component contracts and integration standards.</p>
<p><strong>Design system implementation</strong><br>
Translate Figma and design system specifications into scalable frontend implementations. Drive consistency in UI implementation, typography, spacing, accessibility, and interaction behavior. Contribute to or maintain enterprise component libraries and shared UI frameworks.</p>
<p><strong>Performance optimization</strong><br>
Lead frontend performance initiatives focused on:</p>
<ul>
<li>Core Web Vitals</li>
<li>Lazy loading</li>
<li>Code splitting</li>
<li>Image optimization</li>
<li>Bundle optimization</li>
<li>Rendering performance</li>
</ul>
<p>Monitor and improve application performance across devices and browsers.</p>
<p><strong>Accessibility & quality</strong><br>
Ensure applications meet WCAG 2.1 AA accessibility standards. Advocate for semantic HTML, accessibility best practices, and inclusive design implementation. Conduct code reviews and enforce frontend quality standards.</p>
<p><strong>API & headless integration</strong><br>
Integrate frontend applications with RESTful and GraphQL APIs. Support headless CMS and decoupled frontend architectures where applicable. Manage asynchronous data handling, caching strategies, and error states effectively.</p>
<p><strong>Technical leadership & mentorship</strong><br>
Mentor junior and mid-level frontend developers. Participate in architectural discussions, technical planning, and sprint estimation. Promote best practices in frontend engineering, testing, accessibility, and performance.</p>
<p><strong>Collaboration</strong><br>
Work closely with product owners, UX/UI designers, QA engineers, backend developers, DevOps teams, and content authors. Participate actively in Agile/Scrum ceremonies and contribute to delivery planning.</p>
<h4>Requirements</h4>
<p>5–7 years of professional frontend development experience. Proven experience delivering enterprise-scale or content-heavy web platforms. Strong hands-on experience with Adobe Experience Manager (AEM) or similar enterprise CMS platforms. Experience working within Agile/Scrum delivery teams. Experience contributing to frontend architecture and technical decision-making.</p>
<h4>Core technical requirements</h4>
<p><strong>Frontend fundamentals</strong><br>
Expert-level proficiency in:</p>
<ul>
<li>HTML5</li>
<li>CSS3</li>
<li>JavaScript (ES6+)</li>
</ul>
<p>Strong understanding of:</p>
<ul>
<li>SCSS/SASS</li>
<li>Responsive and mobile-first development</li>
<li>Cross-browser compatibility</li>
<li>Progressive enhancement</li>
<li>RTL and multilingual frontend support</li>
</ul>
<p><strong>Modern frontend frameworks</strong><br>
Advanced hands-on experience with:</p>
<ul>
<li>React.js (preferred)</li>
<li>Next.js</li>
<li>Vue.js</li>
</ul>
<p>Strong understanding of:</p>
<ul>
<li>Component-driven architecture</li>
<li>React hooks and lifecycle</li>
<li>TypeScript</li>
<li>State management solutions (Redux, Context API, Zustand, etc.)</li>
<li>SSR/SSG concepts</li>
</ul>
<p><strong>AEM & CMS expertise</strong><br>
Strong practical experience integrating frontend solutions within AEM environments. Experience with:</p>
<ul>
<li>AEM SPA editor</li>
<li>AEM as a Cloud Service</li>
<li>Clientlibs optimization</li>
<li>Editable templates</li>
<li>Content authoring workflows</li>
</ul>
<p>Understanding of enterprise CMS constraints and scalable authorable component strategies.</p>
<p><strong>Design systems & UI engineering</strong><br>
Experience building and maintaining scalable design systems and component libraries. Strong ability to convert Figma designs into production-ready interfaces with high visual accuracy. Familiarity with Tailwind CSS or utility-first styling approaches is a plus. Strong understanding of frontend animations and interaction design.</p>
<p><strong>Tooling & workflow</strong><br>
Strong proficiency with:</p>
<ul>
<li>Git workflows</li>
<li>npm/Yarn</li>
<li>Webpack/Vite</li>
<li>Browser developer tools</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>JIRA</li>
<li>CI/CD pipelines</li>
<li>Adobe Cloud Manager</li>
<li>GitHub Actions</li>
<li>Jenkins</li>
</ul>
<p><strong>Performance, accessibility & SEO</strong><br>
Strong expertise in:</p>
<ul>
<li>Core Web Vitals optimization</li>
<li>Frontend performance auditing</li>
<li>WCAG 2.1 AA compliance</li>
<li>Technical SEO fundamentals</li>
<li>Semantic HTML and metadata optimization</li>
</ul>
<p><strong>Testing & quality assurance</strong><br>
Experience with:</p>
<ul>
<li>Jest</li>
<li>React Testing Library</li>
<li>Cypress or Playwright</li>
<li>Understanding of unit, integration, and E2E testing strategies</li>
</ul>
<h4>Nice to have</h4>
<p>Experience with headless CMS architectures and GraphQL APIs. Experience with:</p>
<ul>
<li>Contentful</li>
<li>Sitecore</li>
<li>Storyblok</li>
<li>Optimizely</li>
</ul>
<p>Familiarity with Adobe Analytics, Adobe Target, or Tealium. Experience supporting multilingual and Arabic/RTL websites. Exposure to microfrontend architecture is a plus.</p>
<h4>Soft skills</h4>
<ul>
<li>Strong leadership and mentoring abilities</li>
<li>Excellent problem-solving and analytical skills</li>
<li>Strong communication and stakeholder management skills</li>
<li>Ability to manage priorities and deliver high-quality work under deadlines</li>
<li>Strong attention to detail and commitment to frontend excellence</li>
</ul>
<h4>Education</h4>
<p>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field — or equivalent practical experience.</p></p><p></p>