وظائف سائقين درجة ثانية - عمّان الأردن

<p><h4>Description</h4> <h4>Key responsibilities</h4> <h4>Technical presales support</h4> <p>Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE.<br> Design and propose suitable technical solutions aligned with customer needs.<br> Prepare technical proposals, solution architectures, and statements of work.<br> Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br> Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br> Assist in effort estimation, BOM preparation, and solution sizing.</p> <h4>Customer engagement</h4> <p>Participate in customer meetings, workshops, and discovery sessions.<br> Explain technical concepts clearly to both technical and non-technical stakeholders.<br> Build trusted relationships with customers, partners, and internal teams.<br> Address customer technical concerns and provide recommendations.</p> <h4>Solution design & documentation</h4> <p>Prepare high-level and low-level solution designs when required.<br> Create architecture diagrams, implementation approaches, and integration workflows.<br> Ensure proposed solutions follow best practices, scalability, security, and compliance standards.</p> <h4>Collaboration</h4> <p>Coordinate with engineering, delivery, product, and support teams.<br> Work closely with project managers and solution architects during transition to delivery.<br> Support continuous improvement of presales assets, templates, and demo environments.</p> <h4>Market & product knowledge</h4> <p>Stay updated on industry trends, competitor solutions, and emerging technologies.<br> Maintain strong understanding of company products, services, and capabilities.</p> <h4>Required qualifications</h4> <p>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.<br> 3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.<br> Experience in preparing technical proposals and responding to RFPs.<br> Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.<br> Excellent communication and presentation skills.<br> Ability to work in a fast-paced, customer-facing environment.</p> <h4>Preferred skills</h4> <p>Experience with cloud platforms such as Azure, AWS, or Google Cloud.<br> Knowledge of APIs, integrations, databases, and enterprise applications.<br> Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.<br> Experience with diagramming and documentation tools (Visio, Draw.io, etc.).<br> Relevant technical certifications are advantageous.</p> <h4>Soft skills</h4> <p>Strong analytical and problem-solving abilities.<br> Customer-oriented mindset.<br> Strong teamwork and collaboration skills.<br> Ability to manage multiple opportunities simultaneously.<br> Good negotiation and stakeholder management skills.</p> <h4>KPIs / success metrics</h4> <ul> <li>Quality and timeliness of technical proposals.</li> <li>Win rate contribution.</li> <li>Customer satisfaction during presales engagements.</li> <li>Accuracy of solution sizing and estimations.</li> <li>Number of successful demos and POCs delivered.</li> </ul></p><p></p>

<p><h4>Description</h4> <h4>Key responsibilities</h4> <h4>Technical presales support</h4> <p>Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE.<br> Design and propose suitable technical solutions aligned with customer needs.<br> Prepare technical proposals, solution architectures, and statements of work.<br> Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br> Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br> Assist in effort estimation, BOM preparation, and solution sizing.</p> <h4>Customer engagement</h4> <p>Participate in customer meetings, workshops, and discovery sessions.<br> Explain technical concepts clearly to both technical and non-technical stakeholders.<br> Build trusted relationships with customers, partners, and internal teams.<br> Address customer technical concerns and provide recommendations.</p> <h4>Solution design & documentation</h4> <p>Prepare high-level and low-level solution designs when required.<br> Create architecture diagrams, implementation approaches, and integration workflows.<br> Ensure proposed solutions follow best practices, scalability, security, and compliance standards.</p> <h4>Collaboration</h4> <p>Coordinate with engineering, delivery, product, and support teams.<br> Work closely with project managers and solution architects during transition to delivery.<br> Support continuous improvement of presales assets, templates, and demo environments.</p> <h4>Market & product knowledge</h4> <p>Stay updated on industry trends, competitor solutions, and emerging technologies.<br> Maintain strong understanding of company products, services, and capabilities.</p> <h4>Required qualifications</h4> <p>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.<br> 3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.<br> Experience in preparing technical proposals and responding to RFPs.<br> Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.<br> Excellent communication and presentation skills.<br> Ability to work in a fast-paced, customer-facing environment.</p> <h4>Preferred skills</h4> <p>Experience with cloud platforms such as Azure, AWS, or Google Cloud.<br> Knowledge of APIs, integrations, databases, and enterprise applications.<br> Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.<br> Experience with diagramming and documentation tools (Visio, Draw.io, etc.).<br> Relevant technical certifications are advantageous.</p> <h4>Soft skills</h4> <p>Strong analytical and problem-solving abilities.<br> Customer-oriented mindset.<br> Strong teamwork and collaboration skills.<br> Ability to manage multiple opportunities simultaneously.<br> Good negotiation and stakeholder management skills.</p> <h4>KPIs / success metrics</h4> <ul> <li>Quality and timeliness of technical proposals.</li> <li>Win rate contribution.</li> <li>Customer satisfaction during presales engagements.</li> <li>Accuracy of solution sizing and estimations.</li> <li>Number of successful demos and POCs delivered.</li> </ul></p><p></p>

<p><h4>Key responsibilities</h4> <p>We are looking for an experienced IT Governance – Security & Resilience to join our team and play a key role in strengthening the bank's IT governance, cybersecurity, and operational resilience capabilities.<br> In this role, you will serve as the primary IT liaison for security and resilience matters, working closely with the Cybersecurity Department to ensure that IT operations, systems, projects, and processes comply with security standards, regulatory requirements, and industry best practices.</p> <ul> <li>Collaborate with the Cybersecurity Department to implement security policies, standards, and controls across IT systems and infrastructure.</li> <li>Ensure IT operations, projects, and technology changes comply with governance frameworks such as ISO 27001, NIST Cybersecurity Framework (NIST CSF), COBIT, and applicable banking regulations.</li> <li>Translate cybersecurity requirements into effective IT governance processes, procedures, and operational guidelines.</li> <li>Coordinate security and risk assessments for all IT projects, system changes, and technology deployments as part of the bank's governance and change management processes.</li> <li>Govern the IT risk management process by identifying, assessing, monitoring, reporting, and mitigating IT risks in alignment with Enterprise Risk Management (ERM) practices.</li> <li>Monitor the bank's IT risk posture and ensure timely remediation of security vulnerabilities, compliance issues, audit findings, and control gaps.</li> <li>Lead the governance of IT Business Continuity and Disaster Recovery (BC/DR), ensuring critical IT services have documented, tested, and continuously improved recovery capabilities.</li> <li>Coordinate IT audits, regulatory inspections, and compliance reviews while maintaining governance documentation, policies, standards, and procedures.</li> <li>Prepare regular reports and dashboards on IT security posture, risk exposure, compliance status, resilience readiness, and governance metrics for senior management and governance committees.</li> <li>Support IT incident response activities in coordination with the Cybersecurity Department, including incident escalation, communication, post-incident reviews, and tracking corrective and preventive actions.</li> <li>Promote a strong culture of security awareness, governance, compliance, and operational resilience across IT teams.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Information Technology, Computer Science, Information Security, or a related field.</li> <li>Proven experience in IT Governance, Information Security, IT Risk Management, IT Audit, or Operational Resilience, preferably within the banking or financial services sector.</li> <li>Strong knowledge of ISO 27001, NIST CSF, COBIT, IT risk management, business continuity, disaster recovery, and regulatory compliance.</li> <li>Excellent analytical, communication, stakeholder management, and reporting skills.</li> <li>Professional certifications such as CISA, CRISC, CGEIT, CISSP, or ISO 27001 Lead Implementer/Auditor are considered an advantage.</li> </ul></p><p></p>

<p><h4>Key responsibilities</h4> <p>We are looking for an experienced IT Governance – Security & Resilience to join our team and play a key role in strengthening the bank's IT governance, cybersecurity, and operational resilience capabilities.<br> In this role, you will serve as the primary IT liaison for security and resilience matters, working closely with the Cybersecurity Department to ensure that IT operations, systems, projects, and processes comply with security standards, regulatory requirements, and industry best practices.</p> <ul> <li>Collaborate with the Cybersecurity Department to implement security policies, standards, and controls across IT systems and infrastructure.</li> <li>Ensure IT operations, projects, and technology changes comply with governance frameworks such as ISO 27001, NIST Cybersecurity Framework (NIST CSF), COBIT, and applicable banking regulations.</li> <li>Translate cybersecurity requirements into effective IT governance processes, procedures, and operational guidelines.</li> <li>Coordinate security and risk assessments for all IT projects, system changes, and technology deployments as part of the bank's governance and change management processes.</li> <li>Govern the IT risk management process by identifying, assessing, monitoring, reporting, and mitigating IT risks in alignment with Enterprise Risk Management (ERM) practices.</li> <li>Monitor the bank's IT risk posture and ensure timely remediation of security vulnerabilities, compliance issues, audit findings, and control gaps.</li> <li>Lead the governance of IT Business Continuity and Disaster Recovery (BC/DR), ensuring critical IT services have documented, tested, and continuously improved recovery capabilities.</li> <li>Coordinate IT audits, regulatory inspections, and compliance reviews while maintaining governance documentation, policies, standards, and procedures.</li> <li>Prepare regular reports and dashboards on IT security posture, risk exposure, compliance status, resilience readiness, and governance metrics for senior management and governance committees.</li> <li>Support IT incident response activities in coordination with the Cybersecurity Department, including incident escalation, communication, post-incident reviews, and tracking corrective and preventive actions.</li> <li>Promote a strong culture of security awareness, governance, compliance, and operational resilience across IT teams.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Information Technology, Computer Science, Information Security, or a related field.</li> <li>Proven experience in IT Governance, Information Security, IT Risk Management, IT Audit, or Operational Resilience, preferably within the banking or financial services sector.</li> <li>Strong knowledge of ISO 27001, NIST CSF, COBIT, IT risk management, business continuity, disaster recovery, and regulatory compliance.</li> <li>Excellent analytical, communication, stakeholder management, and reporting skills.</li> <li>Professional certifications such as CISA, CRISC, CGEIT, CISSP, or ISO 27001 Lead Implementer/Auditor are considered an advantage.</li> </ul></p><p></p>

<p><h4>Job purpose</h4> <p>To support the design, installation, operation, and improvement of electrical systems by providing technical assistance, resolving day-to-day engineering issues, and coordinating with relevant teams to ensure safe and reliable performance in line with project and operational requirements.</p> <h4>Key accountability areas</h4> <strong>Electrical engineering activities</strong><br> <li>Prepare and review electrical drawings and technical submittals in accordance with project specifications and standards.</li> <li>Provide technical support during installation, testing, and commissioning activities.</li> <li>Troubleshoot electrical faults and coordinate with maintenance or project teams for resolution.</li> <li>Implement approved design and engineering changes.</li> <strong>Technical coordination and documentation</strong><br> <li>Prepare technical reports, calculations, and engineering documentation as required.</li> <li>Provide technical clarifications to internal teams, contractors, and suppliers.</li> <li>Support material submittal reviews and technical evaluations.</li> <li>Maintain updated engineering records and as-built drawings.</li> <strong>Quality and compliance</strong><br> <li>Ensure electrical activities are performed in line with applicable standards and approved procedures.</li> <li>Coordinate with the quality team to address non-conformities and implement corrective actions.</li> <li>Witness testing activities and verify proper documentation of results.</li> <strong>HSE and operational support</strong><br> <li>Follow HSE policies and promote safe working practices during all electrical activities.</li> <li>Identify and report potential risks and support corrective actions.</li> <li>Coordinate with concerned functions to ensure smooth execution of work.</li> <h4>Role accountability</h4> <strong>HR proficiency</strong><br> <p>Ability to obtain updated soft and technical skills related to the job.</p> <strong>Delivery</strong><br> <li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li> <li>Utilize resources effectively to achieve objectives within efficient cost and time.</li> <li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li> <strong>Problem-solving</strong><br> <p>Solve any related problems that arise and escalate any complex operational issues.</p> <strong>Quality</strong><br> <p>Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.</p> <strong>Business process improvements</strong><br> <p>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <strong>Compliance</strong><br> <p>Comply with related policies, procedures, and work instructions.</p> <strong>Health, safety, and environment</strong><br> <p>Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in Electrical Engineering</p> <h4>Work experience</h4> <p>2 to 4 years</p> <h4>Technical / functional competencies</h4> <p>Safety<br> Design<br> Design tools<br> Engineering design<br> Design specifications</p></p><p></p>

<p><h4>Position summary</h4> <p>As the W Insider Concierge, you are the face of the city’s hottest happenings — the in-the-moment connector who turns “Where should I go?” into “That was the best night of my life.” Stationed at the Whatever/Whenever Desk, you handle real-time guest needs, from booking last-minute tables at the most exclusive restaurants to securing VIP event access and arranging seamless transportation. You thrive on the energy of direct guest interaction, creating stories guests will retell long after they’ve checked out.</p> <h4>Core work activities</h4> <p><strong>Guest experience & service delivery</strong><br> Engage actively with guests to build rapport and deliver thoughtful, elevated, and meaningful guest interactions. Greet and assist guests in the lobby as needed, offering directions, insights, and support. Respond to inquiries about property amenities, attractions, and events.</p> <p><strong>Local expertise & partnerships</strong><br> Maintain a curated database of local vendors, contacts, and partners. Stay ahead of city events, seasonal activities, and new openings to be able to provide customized recommendations to guests. Share maps, brochures, and custom recommendations. Manage vendor relationships to secure exclusive guest access. Liaise with external providers to confirm bookings and arrangements. Verify special requests are delivered exactly as promised when working with external providers.</p> <p><strong>Continuous improvement</strong><br> Log guest requests, feedback, and special notes for seamless team handovers. Follow up during the stay to confirm satisfaction and address evolving needs. Support with pre-arrival, amenity planning as needed.</p> <p><strong>Brand representation</strong><br> Keep a bold, stylish presence at the desk that reflects the brand vibe. Deliver “Whatever/Whenever” service with confidence and flair. Protect guest privacy and handle information with discretion.</p> <h4>Minimum requirements</h4> <p>High school diploma or GED and 2 years’ experience in guest services, front desk, or related professional area, OR a degree from an accredited university; no work experience required. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Scope Technical support engineer skilled Virtualization and Infrastructure support engineer with expertise in SAN infrastructure, Backup software, Red Hat, Unix and virtualization technologies. Main Duties and Responsibilities • Implement, install, manage and support virtualization environments. • Research, diagnosis, troubleshooting and identify solutions to resolve client's issues. • Analytical thinking and problem-solving skills as a go-getter with a lot of intellectual curiosity. • Reproduce client's environments and test and validate fixes and workarounds. • Act as a liaison between clients, technical pre-sales, sales teams and the product development team. • Effectively communicate customer feedback and feature requirements to Engineering and Product Management. • Follow standard policies and procedures for proper escalation of unresolved issues to the appropriate internal teams. • Provide prompt and accurate responses to clients. • Ensure proper recording and tracking of all issues in ticketing system from open to resolution. • Attend technical issues raised by clients and end users in a timely and efficient manner while ensuring proper prioritization of incoming cases. • Support the team with specifications on the company solutions and services, technical details, troubleshooting issues and comparisons pertaining to competitive models. • Provide in-depth root cause analysis of reported technical issues and recommend remedial actions to the direct manager. • Establish and maintain strong relationships with partners and clients and ensure constant communication and support to clients. • Assist in the presentation of effective POC/demo to clients. • Develop his skills and achieve professional certificates in his job domain. • Take the lead in managing customer escalations and be comfortable holding clients facing meetings on short notice.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Position Requirements • Strong experience in SAN (Storage Area Network) environments, storage systems (preferably IBM, EMC, and HP), and storage virtualization technologies. • Strong technical expertise of virtualization technologies, including Red Hat Virtualization, Openshift, VMware, Hyper V, and IBM PowerVM. • Very good knowledge in backup software products and enterprise backup and recovery solutions. • Relevant certifications (e.g., Red Hat, VMware, HCI) are highly desirable. • Solid understanding of networking concepts and technologies. • Strong problem-solving skills, with the ability to work both independently and as part of a team. • Fluency in English is mandatory. Key Competencies • Communication and Influence • Teamwork • Accountability • Customer Focus • Flexibility and Adaptability • Functional Expertise • Team Building • Problem Solving and Decision Making Education • BSc Degree in computer Science or computer Engineering (preferred) Experience • 2 to 4 years of strong experience in SAN (Storage Area Network) environments, virtualization technologies, data and backup solutions.</p><p></p></section>

<p><strong>Position Summary</strong></p><p>We are seeking a highly organized and detail-oriented International Logistics &amp; Export Coordinator to manage and support the export of wholesale container shipments to customers and business partners across the United States, Brazil, and other international markets.&nbsp;</p><p>The ideal candidate will have experience coordinating logistics, preparing export documentation, communicating with freight forwarders and customers, and ensuring shipments are delivered efficiently and compliantly.</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><p>Logistics Coordination</p><ul><li>Coordinate international and domestic shipments from origin to final destination.</li><li>Manage the movement of wholesale container shipments via ocean, air, and land transportation.</li><li>Schedule shipments and coordinate with freight forwarders, shipping lines, customs brokers, warehouses, and transportation providers.</li><li>Monitor shipment status and provide regular updates to customers and management.</li><li>Resolve shipping delays, documentation issues, and transportation challenges proactively.</li></ul><p>Export Documentation &amp; Compliance</p><ul><li>Prepare and review export documentation, including:</li><li>Commercial Invoices</li><li>Packing Lists</li><li>Bills of Lading</li><li>Certificates of Origin</li><li>Export Declarations</li><li>Shipping Instructions</li><li>Customs and regulatory documentation</li><li>Ensure compliance with international trade regulations and country-specific import/export requirements.</li><li>Maintain accurate records of all shipments and export transactions.</li><li>Work closely with customs brokers and regulatory agencies to facilitate smooth clearance of goods.</li></ul><p>Customer &amp; Vendor Relations</p><ul><li>Serve as the primary point of contact for customers regarding shipment schedules, documentation, and delivery updates.</li><li>Communicate with clients, suppliers, carriers, and logistics partners across multiple countries and time zones.</li><li>Build and maintain strong relationships with transportation providers and international business partners.</li><li>Coordinate shipment requirements and special requests with customers.</li></ul><p>Operational Support</p><ul><li>Track shipping costs, freight charges, and logistics expenses.</li><li>Assist with inventory planning and container loading schedules.</li><li>Prepare logistics reports and shipment performance summaries.</li><li>Support continuous improvement initiatives to enhance supply chain efficiency and reduce costs.</li></ul><p>&nbsp;</p><p><strong>Skills</strong></p><p><strong>Qualifications &amp; Requirements</strong></p><ul><li>Bachelor's degree in Logistics, Supply Chain Management, International Business, Business Administration, or a related field preferred.</li><li>Minimum 0-2 years of experience in international logistics, export operations, freight forwarding, or supply chain management.</li><li>Strong understanding of international shipping procedures and export documentation.</li><li>Must be detail-oriented and motivated</li><li>Knowledge of customs regulations, Incoterms, and international trade compliance.</li><li>Proficiency in Microsoft Office Suite, especially Excel.</li><li>Excellent organizational and multitasking abilities.</li><li>Strong problem-solving and analytical skills.</li><li>Ability to work independently and manage multiple shipments simultaneously.</li></ul><p>&nbsp;</p><p><strong>Preferred Skills</strong></p><ul><li>Experience working with customers and suppliers is a plus but not necessary.</li><li>Strong negotiation and vendor management skills.</li><li>Ability to thrive in a fast-paced international business environment.</li><li>Fluency in English required</li></ul><p>Key Attributes</p><ul><li>Detail-oriented and highly organized.</li><li>Strong communication and customer service skills.</li><li>Proactive and solution-focused.</li><li>Ability to meet deadlines and manage priorities effectively.</li><li>Professional, reliable, and accountable.</li></ul>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our Purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <h4>Our Shared Values</h4> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <h4>Role Responsibilities</h4> <p>During your tenure as a Senior in Audit & Assurance (JRC), you will demonstrate and develop your capabilities in the following areas:</p> <ul> <li>Builds trust and credibility with stakeholders by seeking to understand their service level expectations and what matters to them individually.</li> <li>Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls.</li> <li>Takes responsibility for understanding key statistics and industry matters about the entity before the engagement begins.</li> <li>Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended.</li> <li>Liaises effectively with onshore and offshore Centres of Excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information.</li> <li>Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these.</li> <li>Appropriately links risks, controls, procedures, and findings from allocated sections across the EMS file on a timely basis.</li> <li>Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality.</li> <li>Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle.</li> <li>Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions.</li> <li>Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional scepticism.</li> <li>Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies.</li> </ul> <h4>Leadership Capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Degree in accounting or related field. Graduate degree is desired.</li> <li>4+ years of experience in public auditing and accounting, preferably with Big Audit Firms.</li> <li>Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports, and resolve accounting research issues.</li> <li>Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines.</li> <li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li> <li>Fluent in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li> </ul> <h4>Location</h4> <p>Amman, Jordan – working on KSA market. Can travel to KSA when needed.</p></p><p></p>

<p ><strong>Employee Position:</strong>&nbsp;Program &amp; Partnership Manager (PPM)</p> <p ><strong>Employment Category:&nbsp;</strong>Staff Employee</p> <p ><em>This position is currently structured as a part-time position at 20 hours per week. Subject to program needs and availability of funding, the position may be expanded to full-time employment.</em></p> <p ><strong>Primary Work Location:</strong>&nbsp;&nbsp;Amman, Jordan</p> <p ><strong>Position Reports To:</strong>&nbsp;&nbsp;&nbsp;Country Representative&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</p> <p><strong>Summary:&nbsp;</strong><br> The Program &amp; Partnership Manager (PPM) will work under the direction of the IOCC Country Representative, and in close coordination with IOCC project staff, in ensuring the quality of IOCC’s relief, early recovery, and development projects in Jordan – in line with IOCC and donor policies, procedures, and requirements.&nbsp; The PPM will support the Program Department in ensuring high quality implementation of project activities, adherence to IOCC project management processes, and supporting donor requirements, such as reporting.&nbsp; The PPM will focus on maintaining and growing IOCC’s relationships with key stakeholders while also identifying and building new partnerships. The PPM will support the expansion of IOCC’s work in Jordan, working with the Country Representative on business development. Day-to-day tasks include work on project implementation, as well as project reporting; supporting IOCC Jordan’s Monitoring, Evaluation, Accountability, and Learning (MEAL) on robust MEAL of projects and building IOCC Jordan’s evidence base; representing IOCC with key stakeholders and coordination with external bodies; and supporting the development of reports and proposals. With the Country Representative and Program Department, the PPM will support the capacity building of local partner(s). Additionally, the PPM will contribute to strategic initiatives and complete special projects, as assigned.&nbsp;</p> <p><br> <strong>General Responsibilities:</strong></p> <ul> <li>As directed, implement or support the Program Department in implementation of relief and development projects in accordance with the mission and goals of IOCC, IOCC and donor regulations, grant agreements, work plans, and budgets to meet objectives and serve targeted populations</li> <li>Work closely with the IOCC MEAL and Program Department to ensure project management tools are in place and properly utilized for assigned projects, supporting monthly review of project documents, indicator tracking tables, work plans, etc.</li> <li>Support the Finance &amp; Administration and relevant project staff in the financial management of assigned projects, including (but not limited to) tracking expenditures, regular budget reviews and forecasting, providing input for cash requests, etc.</li> <li>Lead internal tracking processes, i.e. for reporting, ensuring internal and external deadlines are met</li> <li>Participate in and, as assigned, lead the accurate and timely completion of internal and external narrative and financial reports</li> <li>As directed, lead or support sub-recipient management processes and capacity building, in coordination with relevant project staff</li> <li>Work closely with the Program Department and relevant Finance &amp; Administration staff on implementation of project-related procurements</li> <li>Represent IOCC in assigned coordination/working groups, forums, and meetings with donor, NGO, UN, government officials, local church, and other representatives</li> <li>Establish, develop, and maintain contacts and relationships with current and new partners and other key stakeholders</li> <li>Organize visits by donors, IOCC staff, and other guests and visitors to IOCC Jordan</li> <li>Support IOCC Jordan in strengthening its evidence base, including participating in and/or leading needs assessments and utilizing data, for project implementation and design</li> <li>Prepare needed communications and technical materials&nbsp;</li> <li>Build relationships with key stakeholders to promote future business development opportunities</li> <li>Support identification of potential, new partners</li> <li>Lead project design workshops with IOCC and local partner staff, as requested</li> <li>Support (and, as assigned, lead) concept note and proposal development processes from concept inception through submission, including writing and budgeting</li> <li>Manage and supervise assigned staff and support capacity development through IOCC’s performance management system</li> <li>Stay abreast of humanitarian, political, social, and other developments that may impact IOCC’s activities in Jordan and share relevant information within the IOCC Jordan office</li> <li>Support the Country Representative in strategic planning for the IOCC Jordan office and development and implementation of plans and processes</li> <li>Perform other duties as assigned or required</li> </ul> <p>&nbsp;</p> <p >&nbsp;</p> <p><strong>CONTACTS/KEY RELATIONSHIPS</strong></p> <ul> <li>IOCC Country Representative – Supervisor; Coordinate on program quality support, partnership building, business development, and assigned projects and special initiatives</li> <li>IOCC Program Department – Coordinate on implementation, monitoring, and reporting of assigned project(s) and tasks</li> <li>IOCC Finance — Coordinate financial oversight of assigned project activities, as well as payments and budget tracking and development of new project budgets</li> <li>IOCC Administration – Coordinate administration-related issues and procurement</li> <li>IOCC project field staff – Coordinate with and, as assigned, oversee, manage, and support capacity building</li> <li>Partner organization(s) – Support in the selection of, implementation of assigned project activities, and capacity building</li> <li>Donors – Build and maintain strong, positive relationship and set stage for business development opportunities, in coordination with the Country Representative</li> </ul> <p>&nbsp;</p> <p><strong>WORKING CONDITIONS / REQUIREMENTS</strong></p> <ul> <li>Primary working location is in Amman with travel throughout Jordan to monitor and/or support implementation of project activities and for referral and coordination meetings. Travel within the country is required with potential international travel, as needed.</li> <li>Awareness of local security situation and conditions</li> <li>Professional personal dress, behavior, speech, and conduct in accordance with IOCC policies</li> </ul> <p>&nbsp;</p> <p><strong>Knowledge and Skills: </strong>Strong project management, organizational, and analytical skills, including the ability to develop and monitor work plans, track progress against indicators, support budget monitoring and MEAL, and ensure timely completion of deliverables. Strong understanding of project cycles, donor compliance, reporting, partner coordination, and project implementation in relief, early recovery, and development contexts. Excellent written and verbal communication skills, including the ability to prepare high-quality reports, proposals, technical materials, and presentations for diverse audiences. Demonstrated ability to collect, review, validate, analyze, and use project data to support program quality, learning, evidence-based decision-making, and project design. Strong computer skills, particularly Microsoft Word, Excel, PowerPoint, Outlook, and project tracking tools. Ability to work collaboratively with multicultural and interdisciplinary teams, local partners, donors, government representatives, UN agencies, NGOs, and other stakeholders. Fluency in Arabic and English, spoken and written, is required. Ability to adapt to changing priorities and manage multiple tasks simultaneously. Technical knowledge in one or more areas of IOCC’s project implementation, such as protection, disability inclusion, health, livelihoods, early recovery, or community-based programming, is an asset.</p> <p>&nbsp;</p> <p><strong>Competencies: </strong>Ability to build, maintain, and strengthen effective working relationships with internal teams, partners, donors, government counterparts, coordination bodies, and other stakeholders. Strong representation, coordination, and partnership-building skills, with the ability to identify opportunities for collaboration and support business development. Ability to think strategically, analyze complex issues, and make sound recommendations to support program quality, project implementation, and organizational growth. Demonstrated commitment to accountability, transparency, confidentiality, and ethical conduct. Ability to ensure adherence to IOCC policies, donor regulations, grant requirements, local laws, and internal procedures. Strong capacity to manage competing priorities, meet deadlines, and operate effectively in changing and challenging contexts. Ability to supervise, mentor, and support staff, including through performance management and capacity development. Demonstrated sensitivity to cultural conditions and practices and commitment to working respectfully with diverse communities and stakeholders. Strong project, partnership, financial, and compliance management competencies.</p> <p>&nbsp;</p> <p><strong>Experience: </strong>A minimum of 10 years’ experience, working for a national or international NGO.&nbsp; Senior level project management experience required. Country office senior management team or leadership preferred.&nbsp; Familiarity with program management, including budgeting, financial management, cost analysis, and MEAL required. Experience working in non-traditional work environments, such as a refugee response and/or in a refugee camp required.&nbsp; Experience with gender mainstreaming in projects required, experience implementing gender-specific projects a plus. Experience with disability mainstreaming in projects required, experience implementing disability-specific projects a plus. Experience with protection programming required. Experience with institutional donors, such as US and European governments, required.</p> <p>&nbsp;</p> <p><strong>Certifications: </strong>University/college degree in relevant field required.&nbsp; Valid driving license required<strong>.</strong></p>

<p>&nbsp;</p> <p><strong>JOB DESCRIPTION</strong></p> <p><strong>Legal and Contractual Affairs Specialist</strong></p> <p >&nbsp;</p> <p><strong>Job Title: </strong>Legal and Contractual Affairs Specialist</p> <p><strong>Report to</strong>: MCPMU Director (technical direction); WGA Human Resources and Administrative Manager (administrative and contractual)</p> <p><strong>Program</strong>: Jordan Water Governance Activity (WGA)</p> <p><strong>Location</strong>: Management Contract Performance Management Unit (MCPMU)</p> <p >&nbsp;&nbsp;&nbsp;&nbsp; Water Authority of Jordan (WAJ) - Amman, Jordan.</p> <p><strong>Position type</strong>: Full-Time Local Professional</p> <p><strong>Duration</strong>: Fixed-term through December 31, 2026</p> <p>&nbsp;</p> <p><strong>BACKGROUND&nbsp;</strong></p> <p>The&nbsp;Water Governance Activity (WGA)&nbsp;program is a multi-year project funded by USG, which&nbsp;aims to support the GOJ in achieving measurable improvements and greater sustainability of the water sector by providing technical assistance to strengthen strategic planning, financial sustainability, policy development, data-driven decision-making, and capacity-building efforts to enhance utility performance.&nbsp;In addition, to increase accountable, sustainable water sector management and governance by supporting and strengthening the National Conveyor Project's Project Management Unit, strategic planning, financial management, policy development and implementation, and capacity-building efforts.&nbsp;</p> <p>The Water Authority of Jordan (WAJ) has entered into a Management Contract (MC) for the Yarmouk Water Company (YWC) to improve the efficiency, performance, and sustainability of water and wastewater services in the Yarmouk service area. The Management Contract Performance Management Unit (MCPMU) is established to act as WAJ’s institutional mechanism to safeguard public interests, ensure accountability of the Management Contractor, and support successful implementation of the Management Contract throughout its duration.</p> <p>&nbsp;</p> <p><strong>JOB SUMMARY</strong></p> <p>The Legal and Contractual Affairs Specialist serves as the MCPMU’s in-house legal and contractual resource for the Management Contract for the Yarmouk Water Company (YWC). The position supports WAJ in safeguarding its legal and contractual interests by reviewing the Management Contractor’s deliverables and submissions, monitoring compliance with the Management Contract, Assignment Agreement, Articles of Association, and related legal documents, advising the MCPMU Director and WAJ leadership on contract interpretation, compliance, and governance matters, and supporting the management of claims, disputes, and contractual remedies. The Specialist works under the day-to-day technical direction of the MCPMU Director as an embedded member of the MCPMU, with administrative and contractual reporting to the WGA project.</p> <p>&nbsp;</p> <p><strong>DUTIES AND RESPONSIBILITIES:</strong></p> <p>The incumbent’s main responsibilities include, but are not limited to:</p> <ul> <li>Review the Management Contractor’s deliverables from a legal and contractual perspective.</li> <li>Conduct an initial comprehensive legal review of the Management Contract, Assignment Agreement, Articles of Association, and related legal documents, and establish a compliance monitoring checklist for use by the MCPMU.</li> <li>Identify legal and contractual risks, develop and maintain a legal and contractual risk register, and recommend appropriate mitigation measures.</li> <li>Prepare periodic progress reports on legal and contractual matters, and an end-of-service report summarizing the status of outstanding issues and recommendations for follow-up by the MCPMU and WAJ.</li> <li>Monitor compliance with the Management Contract, Assignment Agreement, Articles of Association, and related legal documents.</li> <li>Provide legal advice to the MCPMU and WAJ on contract interpretation, compliance, and governance matters.</li> <li>Review contractual correspondence, notices, claims, variations, and legal submissions related to the Management Contract.</li> <li>Support the assessment of non-compliance events, disputes, and available contractual remedies.</li> <li>Prepare legal opinions, reports, and recommendations for the MCPMU Director and WAJ leadership.</li> <li>Support negotiations and dispute resolution processes related to the Management Contract.</li> <li>Liaise with external legal counsel and relevant stakeholders, as required.</li> <li>Assist the PPP Unit in the legal preparation, structuring, and procurement of PPP projects, as requested.</li> <li>Ensure that all monitoring activities comply with applicable laws, regulations, and contractual obligations.</li> <li>Perform other legal and contractual tasks as assigned by the MCPMU Director and WGA direct supervisor.</li> </ul> <p><strong>KNOWLEDGE, SKILLS, AND ABILITIES</strong></p> <ul> <li>Strong understanding of the public sector regulatory and institutional framework governing water and wastewater services.</li> <li>Strong analytical and reporting skills.</li> <li>Proficiency in Microsoft Office applications (Word, Excel, and PowerPoint).</li> <li>Strong coordination and communication skills, with the ability to engage effectively with the Management Contractor, WAJ departments, YWC staff, and external stakeholders. </li> <li>Full professional proficiency in Arabic and English (spoken and written), including legal drafting in both languages.</li> <li>High level of integrity and discretion in handling sensitive legal, contractual, and commercial information.</li> </ul> <p><strong>EDUCATION AND/OR EXPERIENCE</strong></p> <ul> <li>Bachelor’s degree in law; an advanced degree or specialization in contract, commercial, or administrative law is an advantage.</li> <li>Relevant legal experience, including advising on contracts, preferably within the public sector, utilities, or infrastructure projects.</li> <li>Strong knowledge of Jordanian contract, administrative, and commercial law, and of the legal and regulatory framework governing the water sector and public utilities.</li> <li>Proven ability to review, interpret, and advise on complex contractual arrangements, including performance-based and management contracts, with a sound understanding of claims management and dispute resolution mechanisms.</li> <li>Demonstrated experience with management contracts, PPP arrangements, or other performance-based contractual frameworks is preferred; experience with donor-funded projects is an asset.</li> </ul> <p>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.</p> <p>Chemonics is committed to the goal of equal employment opportunity. Chemonics recruits, hires, trains, and promotes people in all job titles without regard to race, color, religion, age, national origin, disability, sex, sexual orientation, gender or gender identity, or any other category specified by labor laws. All employment decisions will be consistent with the principle of equal employment opportunity. All personnel actions such as compensation, benefits, transfers, layoffs, return from layoff, company sponsored training, education, tuition assistance, social and recreational programs will be administered without regard to race, color, religion, age, national origin, disability, sex, sexual orientation, gender or gender identity, or any other category specified by local labor laws.</p> <p>&nbsp;</p>

<p><h4>Job summary</h4> <p>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Supporting developing & executing sales strategies</strong></p> <ul> <li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li> <li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li> <li>Assists with the development and implementation of promotions, both internal and external.</li> </ul> <p><strong>Maximizing revenue</strong></p> <ul> <li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li> <li>Recommends booking goals for sales team members.</li> </ul> <p><strong>Managing sales activities</strong></p> <ul> <li>Monitors all day to day activities of direct reports.</li> <li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <p><strong>Analyzing & reporting on sales and financial data</strong></p> <ul> <li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li> <li>Assists Revenue Management with completing accurate six period projections.</li> <li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li> </ul> <p><strong>Ensuring exceptional customer service</strong></p> <ul> <li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Observes service behaviors of employees and provides feedback to individuals.</li> <li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li> <li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li> <li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li> </ul> <p><strong>Building successful relationships</strong></p> <ul> <li>Develops and manages relationships with key stakeholders, both internal and external.</li> <li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li> <li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li> <li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li> </ul> <p><strong>Managing and conducting human resource activities</strong></p> <ul> <li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li> <li>Utilizes all available on the job training tools for employees.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>

<p><h4>Job summary</h4> <p>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Supporting developing & executing sales strategies</h4> <ul> <li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li> <li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li> <li>Assists with the development and implementation of promotions, both internal and external.</li> </ul> <h4>Maximizing revenue</h4> <ul> <li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li> <li>Recommends booking goals for sales team members.</li> </ul> <h4>Managing sales activities</h4> <ul> <li>Monitors all day to day activities of direct reports.</li> <li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <h4>Analyzing & reporting on sales and financial data</h4> <ul> <li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li> <li>Assists Revenue Management with completing accurate six period projections.</li> <li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li> </ul> <h4>Ensuring exceptional customer service</h4> <ul> <li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Observes service behaviors of employees and provides feedback to individuals.</li> <li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li> <li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li> <li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li> </ul> <h4>Building successful relationships</h4> <ul> <li>Develops and manages relationships with key stakeholders, both internal and external.</li> <li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li> <li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li> <li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li> </ul> <h4>Managing and conducting human resource activities</h4> <ul> <li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li> <li>Utilizes all available on the job training tools for employees.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<p><h4>Job summary</h4> <p>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Supporting developing & executing sales strategies</h4> <ul> <li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li> <li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li> <li>Assists with the development and implementation of promotions, both internal and external.</li> </ul> <h4>Maximizing revenue</h4> <ul> <li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li> <li>Recommends booking goals for sales team members.</li> </ul> <h4>Managing sales activities</h4> <ul> <li>Monitors all day to day activities of direct reports.</li> <li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <h4>Analyzing & reporting on sales and financial data</h4> <ul> <li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li> <li>Assists Revenue Management with completing accurate six period projections.</li> <li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li> </ul> <h4>Ensuring exceptional customer service</h4> <ul> <li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Observes service behaviors of employees and provides feedback to individuals.</li> <li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li> <li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li> <li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li> </ul> <h4>Building successful relationships</h4> <ul> <li>Develops and manages relationships with key stakeholders, both internal and external.</li> <li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li> <li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li> <li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li> </ul> <h4>Managing and conducting human resource activities</h4> <ul> <li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li> <li>Utilizes all available on the job training tools for employees.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<p><h4>Job summary</h4> <p>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Developing & executing sales strategies</strong></p> <ul> <li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li> <li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li> <li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li> <li>Assists with the development and implementation of promotions, both internal and external.</li> </ul> <p><strong>Maximizing revenue</strong></p> <ul> <li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li> <li>Recommends booking goals for sales team members.</li> </ul> <p><strong>Managing sales activities</strong></p> <ul> <li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <p><strong>Analyzing & reporting on sales and financial data</strong></p> <ul> <li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li> <li>Assists Revenue Management with completing accurate six period projections.</li> <li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li> </ul> <p><strong>Ensuring exceptional customer service</strong></p> <ul> <li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li> <li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li> <li>Ensures that a customer recognition program is in effect throughout Sales.</li> <li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li> <li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li> </ul> <p><strong>Building successful relationships</strong></p> <ul> <li>Develops and manages relationships with key stakeholders, both internal and external.</li> <li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li> <li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li> <li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<p><h4>Job summary</h4> <p>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Developing & executing sales strategies</strong></p> <ul> <li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li> <li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li> <li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li> <li>Assists with the development and implementation of promotions, both internal and external.</li> </ul> <p><strong>Maximizing revenue</strong></p> <ul> <li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li> <li>Recommends booking goals for sales team members.</li> </ul> <p><strong>Managing sales activities</strong></p> <ul> <li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <p><strong>Analyzing & reporting on sales and financial data</strong></p> <ul> <li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li> <li>Assists Revenue Management with completing accurate six period projections.</li> <li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li> </ul> <p><strong>Ensuring exceptional customer service</strong></p> <ul> <li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li> <li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li> <li>Ensures that a customer recognition program is in effect throughout Sales.</li> <li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li> <li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li> </ul> <p><strong>Building successful relationships</strong></p> <ul> <li>Develops and manages relationships with key stakeholders, both internal and external.</li> <li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li> <li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li> <li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<p>The designee shall be qualified to install, sustain, troubleshoot, and repair standard ground radar and airfield systems and equipment platforms to include air traffic control radars and, ground aircraft control and warning radar systems; air traffic control radios; meteorological and navigational aid systems. Resolves installation, repair, and modification problems associated with ATCALS and C2 equipment. Employs line-of-sight and tropospheric scatter techniques. Conducts tests to restore and maintain systems. Uses layout drawings, schematics, and pictorial diagrams to solve maintenance problems and ensure equipment is properly positioned. Analyzes construction and operating characteristics of equipment to determine source of malfunction. Performs intricate alignment and calibration procedures to ensure maximum operating efficiency. Reviews and ensures compliance with maintenance management publications and procedures. Enforces safety standards for system maintenance activities. Checks installed and repaired components for compliance with technical publications. Maintains inspection and maintenance records. Posts entries on maintenance and inspection records. Records meter readings and other pertinent data in equipment logs. Completes maintenance data collection forms. Requisitions, accounts for, and turns in supplies and material. The designee shall maintain systems such as DME, ILS, MMLS, MPN-23, UPS, RCSU-2238, TACAN, TRN-44, VOR, RSI/RCI or equivalent monitoring equipment, FMQ-19, FMQ-23, Micro-EARTS, Multi Source Correlator Tracker (MSCT), NRTD, STARS, STRAP, TDX-2000, MARK IVB, NEXION, Terminal Advisory System (TAS), GPN-27(or 20), MPN-25, TPS-75, UPX-27, UPX-37, UPX-44A, CM-200, CM-300, GRC-171 &amp; 211, GRR-23/24, PCAS, GRT-21/22, ETVS, Liberty Star, PL-2000DT, PRC-117, RT-1319, TRC-214, TRC-176, URC-200, ATIS, DVRS, TTRS, but not be limited to those listed in Table 4.5.2 ATCALS Systems and Associated Support Equipment; Table 4.5.3 ATC Weather Systems and Associated Support Equipment; Table 4.5.5 Regional Maintenance Center O&amp;M and Support Equipment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High School diploma or GED.</li><li>Relevant Associate's degree preferred.</li><li>Formal electronics training such as: military technical training school, vocational college, and/or a four (4) year electronics apprentice program with experience in electronics equipment the technician will maintain.</li><li>Maintaining COMSEC/IP networking equipment requires IAT Level II baseline certification IAW AFMAN 17-1303.</li><li>Level I tech four (4) years of recent, relevant, and practical experience with equipment the technician will maintain and oversee.</li><li>Shall have four (4) years experience working with/on electronic systems.</li><li>Ability to obtain and maintain a US CENTCOM Medical Exam</li><li>Must have or be able to obtain/maintain a US Government Secret Security Clearance.</li><li>NOTE: US Citizenship is required to obtain a Secret Clearance.</li></ul>

<p><h4>Description</h4> <p>The Loyalty Program Officer plays a key role in managing, analyzing, and growing the Zain Cash loyalty program. This position is responsible for developing customer-centric campaigns, managing a gamified points system, and building strategic relationships with partners to enhance program value. The officer will monitor customer behavior, optimize voucher offerings, track satisfaction, and generate actionable insights to increase engagement and retention. Cross-functional collaboration is critical to align program efforts with internal teams and external partners.</p> <h4>Responsibilities</h4> <ul> <li>Manage the day-to-day operations of the Zain Cash loyalty program, including points accrual, redemption logic, and reward tiering.</li> <li>Develop and execute gamified campaigns to boost engagement, transactions, and point usage.</li> <li>Continuously monitor point utilization trends to optimize customer experience and reward structures.</li> <li>Analyze voucher performance, redemption behavior, and customer preferences.</li> <li>Report on voucher value, usage rates, and campaign ROI.</li> <li>Recommend improvements based on data to ensure vouchers are relevant and attractive.</li> <li>Customer segment based on usage patterns and loyalty behavior.</li> <li>Design tailored offers and benefits based on customer insights.</li> <li>Conduct periodic satisfaction surveys and generate reports to measure loyalty program impact.</li> <li>Build and maintain strong relationships with third-party partners to source valuable offers and benefits.</li> <li>Negotiate partnership deals that provide meaningful rewards to customers and align with Zain Cash's loyalty strategy.</li> <li>Expand the partner network to create a diversified and appealing reward ecosystem.</li> <li>Generate regular dashboards and performance reports to track KPIs (engagement, redemption, churn).</li> <li>Collaborate with data and BI teams to ensure accurate tracking of loyalty metrics and customer value.</li> <li>Translate data into actionable strategies for retention and growth.</li> <li>Work closely with product, marketing, customer service, and sales teams to ensure program alignment.</li> <li>Share campaign plans, updates, and performance metrics across departments.</li> <li>Support internal training or onboarding sessions related to loyalty campaigns and tools.</li> <li>Monitor trends in customer loyalty, fintech rewards programs, and gamification strategies.</li> <li>Analyze competitor offerings to identify innovation opportunities and areas of differentiation.</li> <li>Recommend strategic improvements to enhance the value of Zain Cash's loyalty platform.</li> </ul> <h4>Requirements</h4> <p>Bachelor’s degree in marketing, Business Administration, or related field</p> <p>1–3 years of relevant experience in loyalty program management, CRM, or customer engagement, preferably in fintech, telecom, or retail.</p> <h4>Preferred Skills</h4> <ul> <li>Solid understanding of loyalty program structures and gamification techniques.</li> <li>Experience in data analysis and campaign reporting.</li> <li>Strong communication, negotiation, and partner management skills.</li> <li>Ability to think strategically while managing operational tasks.</li> <li>Proficiency in Excel, PowerPoint, and CRM/reporting tools.</li> <li>Team-oriented mindset with strong coordination and project follow-up abilities.</li> <li>Customer-focused, analytical, and creative thinker.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The Loyalty Program Officer plays a key role in managing, analyzing, and growing the Zain Cash loyalty program. This position is responsible for developing customer-centric campaigns, managing a gamified points system, and building strategic relationships with partners to enhance program value. The officer will monitor customer behavior, optimize voucher offerings, track satisfaction, and generate actionable insights to increase engagement and retention. Cross-functional collaboration is critical to align program efforts with internal teams and external partners.</p> <h4>Responsibilities</h4> <ul> <li>Manage the day-to-day operations of the Zain Cash loyalty program, including points accrual, redemption logic, and reward tiering.</li> <li>Develop and execute gamified campaigns to boost engagement, transactions, and point usage.</li> <li>Continuously monitor point utilization trends to optimize customer experience and reward structures.</li> <li>Analyze voucher performance, redemption behavior, and customer preferences.</li> <li>Report on voucher value, usage rates, and campaign ROI.</li> <li>Recommend improvements based on data to ensure vouchers are relevant and attractive.</li> <li>Customer segment based on usage patterns and loyalty behavior.</li> <li>Design tailored offers and benefits based on customer insights.</li> <li>Conduct periodic satisfaction surveys and generate reports to measure loyalty program impact.</li> <li>Build and maintain strong relationships with third-party partners to source valuable offers and benefits.</li> <li>Negotiate partnership deals that provide meaningful rewards to customers and align with Zain Cash's loyalty strategy.</li> <li>Expand the partner network to create a diversified and appealing reward ecosystem.</li> <li>Generate regular dashboards and performance reports to track KPIs (engagement, redemption, churn).</li> <li>Collaborate with data and BI teams to ensure accurate tracking of loyalty metrics and customer value.</li> <li>Translate data into actionable strategies for retention and growth.</li> <li>Work closely with product, marketing, customer service, and sales teams to ensure program alignment.</li> <li>Share campaign plans, updates, and performance metrics across departments.</li> <li>Support internal training or onboarding sessions related to loyalty campaigns and tools.</li> <li>Monitor trends in customer loyalty, fintech rewards programs, and gamification strategies.</li> <li>Analyze competitor offerings to identify innovation opportunities and areas of differentiation.</li> <li>Recommend strategic improvements to enhance the value of Zain Cash's loyalty platform.</li> </ul> <h4>Requirements</h4> <p>Bachelor’s degree in marketing, Business Administration, or related field</p> <p>1–3 years of relevant experience in loyalty program management, CRM, or customer engagement, preferably in fintech, telecom, or retail.</p> <h4>Preferred Skills</h4> <ul> <li>Solid understanding of loyalty program structures and gamification techniques.</li> <li>Experience in data analysis and campaign reporting.</li> <li>Strong communication, negotiation, and partner management skills.</li> <li>Ability to think strategically while managing operational tasks.</li> <li>Proficiency in Excel, PowerPoint, and CRM/reporting tools.</li> <li>Team-oriented mindset with strong coordination and project follow-up abilities.</li> <li>Customer-focused, analytical, and creative thinker.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The Business Development Representative (SMB account growth focus) is responsible for driving revenue growth across ZainTECH’s SMB customer portfolio through account expansion, upselling, cross-selling, and new business development activities. The role combines SMB account management with proactive sales development, focusing on high-volume, short-cycle opportunities within the ICT and digital solutions space.</p> <p>Working closely with account managers and sales teams, the Business Development Representative plays a key role in accelerating pipeline generation, increasing customer engagement, and expanding existing customer relationships while identifying new SMB business opportunities across assigned markets.</p> <h4>Responsibilities:</h4> <strong>SMB Account Management & Growth</strong><br> <li>Own and manage a portfolio of SMB accounts, focusing on account growth, customer retention, upsell and cross-sell opportunities</li> <li>Build and maintain strong relationships with customer stakeholders to understand evolving business and technology requirements</li> <li>Conduct regular account reviews to identify expansion opportunities and position relevant ICT and digital solutions</li> <li>Drive revenue growth through the successful execution of upsell and cross-sell initiatives across assigned accounts</li> <br> <strong>Sales Development & New Business Generation</strong><br> <li>Identify and pursue new business opportunities within the SMB segment through outbound prospecting and lead generation activities</li> <li>Qualify opportunities by identifying customer requirements, decision-makers, budgets, timelines</li> <li>Maintain a healthy pipeline of short-cycle opportunities, ensuring consistent progression and deal closure</li> <li>Support pipeline acceleration and revenue generation initiatives across the SMB portfolio</li> <br> <strong>Pipeline & Sales Management</strong><br> <li>Manage multiple opportunities simultaneously within a high-volume sales environment</li> <li>Maintain accurate CRM records including pipeline updates, account activities, opportunity tracking, forecasting data</li> <li>Ensure strong pipeline hygiene and reporting accuracy within Salesforce or similar CRM platforms</li> <li>Consistently meet or exceed defined sales and activity KPIs</li> <br> <strong>Collaboration & Stakeholder Alignment</strong><br> <li>Collaborate closely with account managers and sales teams to align on account strategies, customer engagement plans, revenue growth opportunities</li> <li>Support broader sales initiatives and campaigns targeting SMB customers</li> <li>Coordinate with internal stakeholders to ensure smooth customer engagement and commercial alignment</li> <h4>Requirements</h4> <li>2–4 years of experience in B2B sales, SMB account management, inside sales, business development roles</li> <li>Experience within ICT, technology services, or digital solutions environments is preferred</li> <li>Proven track record in upselling, cross-selling, closing small to mid-sized deals</li> <li>Experience managing multiple accounts and short-cycle sales opportunities</li> <li>Familiarity with Salesforce or similar CRM platforms, sales engagement and prospecting tools</li> <li>Bachelor’s degree in business administration, marketing, sales, information technology, or a related field</li></p><p></p>