وظائف طباعة ثلاثية الأبعاد في الأردن

<p><h4>Description</h4> <p><strong>Who are we?</strong><br> We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! Making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also, Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.</p> <h4>The job in a nutshell</h4> <p>We're looking for the most innovative and passionate people to work for an award-winning, mobile ordering software company like no other. Senior Product Manager (f/m/d) to join our Quick Service Restaurants team and help our enterprise clients deliver a great mobile ordering experience for both end-customers as well as for their restaurant staff. You will be responsible for products that help restaurant customers browse digital menus, place orders, and pay for orders.</p> <h4>What will you do?</h4> <p>You own the Quick Service Restaurant product portfolio end-to-end, define the product strategy, roadmap, and backlog for it, and drive meaningful impact for customers and the business.</p> <ul> <li>Identify, conceptualize, and develop new features and products that deliver clear business impact. Do it in a customer-oriented way, with the right balance of quality and speed in mind, and prioritize what’s best for the company based on specific goals and impact.</li> <li>Be a leader in championing your product across all stakeholders, internal and external, including regional country teams, marketing, etc.</li> <li>Develop, lead, and implement projects such as company-wide go-to-market rollouts. Ensure timely delivery of projects in collaboration with other departments and functions.</li> <li>Communicate effectively with key stakeholders, uncovering problem spaces on the ground and informing new product features that solve for local users and local businesses.</li> <li>Work collaboratively with business stakeholders, assisting and troubleshooting to ensure that products are competitive and marketable.</li> <li>Collaborate with the engineers and designers, and other colleagues sharing knowledge on product developments and issues, to discuss and implement effective solutions for the team.</li> <li>Gather and use quantitative and qualitative data, creating hypotheses and making informed product decisions, testing assumptions early to reduce risk up-front. Conduct and facilitate market and competitor research with adjacent functions (e.g., design, ops, etc.).</li> </ul> <h4>Who will excel</h4> <ul> <li>Minimum of 5 years of prior experience working in a PM role (bonus if within the F&B, hospitality, or last-mile delivery tech industries).</li> <li>Previous experience in conceptualizing B2C and/or B2B product solutions, engaging with business stakeholders.</li> <li>Experience operating in multi-market / multi-region environments.</li> <li>Ability to get hands-on in a complex operational environment, to manage and close the loop on multiple concurrent tasks.</li> </ul> <h4>What we offer you?</h4> <ul> <li>We believe you will love working at Foodics!</li> <li>We have an inclusive and diverse culture that encourages innovation and flexibility in-office.</li> <li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li> <li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li> <li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li> <li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>Who are we?</strong><br> We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! Making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also, Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.</p> <h4>The job in a nutshell</h4> <p>We're looking for the most innovative and passionate people to work for an award-winning, mobile ordering software company like no other. Senior Product Manager (f/m/d) to join our Quick Service Restaurants team and help our enterprise clients deliver a great mobile ordering experience for both end-customers as well as for their restaurant staff. You will be responsible for products that help restaurant customers browse digital menus, place orders, and pay for orders.</p> <h4>What will you do?</h4> <p>You own the Quick Service Restaurant product portfolio end-to-end, define the product strategy, roadmap, and backlog for it, and drive meaningful impact for customers and the business.</p> <ul> <li>Identify, conceptualize, and develop new features and products that deliver clear business impact. Do it in a customer-oriented way, with the right balance of quality and speed in mind, and prioritize what’s best for the company based on specific goals and impact.</li> <li>Be a leader in championing your product across all stakeholders, internal and external, including regional country teams, marketing, etc.</li> <li>Develop, lead, and implement projects such as company-wide go-to-market rollouts. Ensure timely delivery of projects in collaboration with other departments and functions.</li> <li>Communicate effectively with key stakeholders, uncovering problem spaces on the ground and informing new product features that solve for local users and local businesses.</li> <li>Work collaboratively with business stakeholders, assisting and troubleshooting to ensure that products are competitive and marketable.</li> <li>Collaborate with the engineers and designers, and other colleagues sharing knowledge on product developments and issues, to discuss and implement effective solutions for the team.</li> <li>Gather and use quantitative and qualitative data, creating hypotheses and making informed product decisions, testing assumptions early to reduce risk up-front. Conduct and facilitate market and competitor research with adjacent functions (e.g., design, ops, etc.).</li> </ul> <h4>Who will excel</h4> <ul> <li>Minimum of 5 years of prior experience working in a PM role (bonus if within the F&B, hospitality, or last-mile delivery tech industries).</li> <li>Previous experience in conceptualizing B2C and/or B2B product solutions, engaging with business stakeholders.</li> <li>Experience operating in multi-market / multi-region environments.</li> <li>Ability to get hands-on in a complex operational environment, to manage and close the loop on multiple concurrent tasks.</li> </ul> <h4>What we offer you?</h4> <ul> <li>We believe you will love working at Foodics!</li> <li>We have an inclusive and diverse culture that encourages innovation and flexibility in-office.</li> <li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li> <li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li> <li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li> <li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li> </ul></p><p></p>

<p><h4>Purpose of the role</h4> <p>A leading educational institution in Amman invites applications from highly qualified and experienced academic leaders for the position of Dean. This senior leadership role is critical to advancing the institution’s academic mission, strategic growth, research excellence, and engagement with relevant professional and industry sectors.</p> <p>The Dean serves as the chief academic and administrative leader of the Master’s Program, responsible for advancing high-quality teaching, research, and professional training in media, journalism, digital communication, and related disciplines. The Dean ensures that all academic programs delivered in Arabic and/or English meet national and international standards while fostering innovation, creativity, and strong industry engagement. The position aligns the Master’s Program mission with the broader strategic direction of the academic institution.</p> <p>The Dean is responsible for providing a clear and forward-looking leadership vision for the institution's Master’s Program. The role involves close collaboration with the CEO and executive leadership team, faculty, industry partners, and the wider community to enhance academic excellence, innovation, and graduate employability.</p> <h4>Reporting structure</h4> <p>The Dean reports directly to the CEO, in accordance with the institution’s organizational structure, and provides academic leadership and supervision to faculty members and administrative staff within the MA programs.</p> <h4>Responsibilities include:</h4> <ul> <li>Ensuring the effective execution of academic and administrative responsibilities</li> <li>Leading academic functions</li> <li>Cultivating relationships with media institutions, industry partners, governmental bodies, and the wider community to support the Master’s programs</li> <li>Promoting excellence in teaching and research</li> </ul> <h4>Key responsibilities</h4> <p><strong>1. Strategic leadership</strong></p> <ul> <li>Ensure that academic programs, research priorities, and institutional initiatives remain aligned with national, regional, and global developments in areas relevant to the institution’s mandate.</li> <li>Lead continuous enhancement of academic programs and strategic planning processes.</li> </ul> <p><strong>2. Academic excellence</strong></p> <ul> <li>Oversee the design, delivery, and quality assurance of academic programs.</li> <li>Ensure alignment with national and international accreditation standards.</li> <li>Promote innovative teaching practices and experiential learning.</li> <li>Oversee the student admissions process.</li> <li>Conduct outreach activities to promote the Master’s programs.</li> </ul> <p><strong>3. Faculty development</strong></p> <ul> <li>Recommend hiring, promotion, and retention of qualified faculty and media professionals.</li> <li>Mentor and support faculty in teaching, research, and professional practice.</li> <li>Promote academic integrity, professionalism, creativity, and innovation.</li> </ul> <p><strong>4. Research and innovation</strong></p> <ul> <li>Foster a strong research culture.</li> <li>Encourage interdisciplinary and applied research initiatives.</li> <li>Support faculty and students in securing research funding and publishing.</li> </ul> <p><strong>5. Student success</strong></p> <ul> <li>Enhance student engagement, retention, and career readiness.</li> <li>Strengthen internships, mentorship, experiential learning, and industry placements.</li> </ul> <p><strong>6. Industry engagement and external relations</strong></p> <ul> <li>Build and sustain strategic partnerships with media organizations and international institutions to facilitate student training and employment.</li> <li>Represent the institution at academic conferences and community events.</li> </ul> <p><strong>7. Resource and financial management</strong></p> <ul> <li>Oversee management of the Master’s program budgets.</li> </ul> <p><strong>8. Accreditation and compliance</strong></p> <ul> <li>Ensure compliance with institutional policies and accreditation requirements.</li> <li>Lead accreditation reviews and continuous improvement initiatives.</li> </ul> <h4>Leadership priorities for the dean</h4> <p>Lead the development of new academic programs and partnerships in alignment with the institution’s vision, mission, and strategic priorities.</p> <h4>Required qualifications</h4> <ul> <li>PhD in Journalism, Media Studies, Strategic Communication and Mass Communication, or a related field from a reputable accredited institution.</li> <li>Academic distinction with appointment at the rank of Professor or Associate Professor.</li> <li>Minimum of five years of senior academic leadership experience at an accredited university.</li> <li>Distinguished record of teaching, research, and scholarly publications.</li> <li>Strong command of English and Arabic, written and spoken.</li> <li>Demonstrated experience in strategic planning, curriculum development, and quality assurance.</li> <li>Knowledge of emerging trends in digital media, AI in communication, journalism innovation, and media technologies.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience with international and regional accreditation processes.</li> <li>Industry experience in journalism, broadcasting, digital media, AI, or strategic communication.</li> <li>Academic project management.</li> </ul> <p><strong>Expected starting date:</strong> As soon as possible, but no later than October of 2026.</p></p><p></p>

<p><h4>Purpose of the role</h4> <p>A leading educational institution in Amman invites applications from highly qualified and experienced academic leaders for the position of Dean. This senior leadership role is critical to advancing the institution’s academic mission, strategic growth, research excellence, and engagement with relevant professional and industry sectors.</p> <p>The Dean serves as the chief academic and administrative leader of the Master’s Program, responsible for advancing high-quality teaching, research, and professional training in media, journalism, digital communication, and related disciplines. The Dean ensures that all academic programs delivered in Arabic and/or English meet national and international standards while fostering innovation, creativity, and strong industry engagement. The position aligns the Master’s Program mission with the broader strategic direction of the academic institution.</p> <p>The Dean is responsible for providing a clear and forward-looking leadership vision for the institution's Master’s Program. The role involves close collaboration with the CEO and executive leadership team, faculty, industry partners, and the wider community to enhance academic excellence, innovation, and graduate employability.</p> <h4>Reporting structure</h4> <p>The Dean reports directly to the CEO, in accordance with the institution’s organizational structure, and provides academic leadership and supervision to faculty members and administrative staff within the MA programs.</p> <h4>Responsibilities include:</h4> <ul> <li>Ensuring the effective execution of academic and administrative responsibilities</li> <li>Leading academic functions</li> <li>Cultivating relationships with media institutions, industry partners, governmental bodies, and the wider community to support the Master’s programs</li> <li>Promoting excellence in teaching and research</li> </ul> <h4>Key responsibilities</h4> <p><strong>1. Strategic leadership</strong></p> <ul> <li>Ensure that academic programs, research priorities, and institutional initiatives remain aligned with national, regional, and global developments in areas relevant to the institution’s mandate.</li> <li>Lead continuous enhancement of academic programs and strategic planning processes.</li> </ul> <p><strong>2. Academic excellence</strong></p> <ul> <li>Oversee the design, delivery, and quality assurance of academic programs.</li> <li>Ensure alignment with national and international accreditation standards.</li> <li>Promote innovative teaching practices and experiential learning.</li> <li>Oversee the student admissions process.</li> <li>Conduct outreach activities to promote the Master’s programs.</li> </ul> <p><strong>3. Faculty development</strong></p> <ul> <li>Recommend hiring, promotion, and retention of qualified faculty and media professionals.</li> <li>Mentor and support faculty in teaching, research, and professional practice.</li> <li>Promote academic integrity, professionalism, creativity, and innovation.</li> </ul> <p><strong>4. Research and innovation</strong></p> <ul> <li>Foster a strong research culture.</li> <li>Encourage interdisciplinary and applied research initiatives.</li> <li>Support faculty and students in securing research funding and publishing.</li> </ul> <p><strong>5. Student success</strong></p> <ul> <li>Enhance student engagement, retention, and career readiness.</li> <li>Strengthen internships, mentorship, experiential learning, and industry placements.</li> </ul> <p><strong>6. Industry engagement and external relations</strong></p> <ul> <li>Build and sustain strategic partnerships with media organizations and international institutions to facilitate student training and employment.</li> <li>Represent the institution at academic conferences and community events.</li> </ul> <p><strong>7. Resource and financial management</strong></p> <ul> <li>Oversee management of the Master’s program budgets.</li> </ul> <p><strong>8. Accreditation and compliance</strong></p> <ul> <li>Ensure compliance with institutional policies and accreditation requirements.</li> <li>Lead accreditation reviews and continuous improvement initiatives.</li> </ul> <h4>Leadership priorities for the dean</h4> <p>Lead the development of new academic programs and partnerships in alignment with the institution’s vision, mission, and strategic priorities.</p> <h4>Required qualifications</h4> <ul> <li>PhD in Journalism, Media Studies, Strategic Communication and Mass Communication, or a related field from a reputable accredited institution.</li> <li>Academic distinction with appointment at the rank of Professor or Associate Professor.</li> <li>Minimum of five years of senior academic leadership experience at an accredited university.</li> <li>Distinguished record of teaching, research, and scholarly publications.</li> <li>Strong command of English and Arabic, written and spoken.</li> <li>Demonstrated experience in strategic planning, curriculum development, and quality assurance.</li> <li>Knowledge of emerging trends in digital media, AI in communication, journalism innovation, and media technologies.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience with international and regional accreditation processes.</li> <li>Industry experience in journalism, broadcasting, digital media, AI, or strategic communication.</li> <li>Academic project management.</li> </ul> <p><strong>Expected starting date:</strong> As soon as possible, but no later than October of 2026.</p></p><p></p>

<p><h4>Main scope of the role</h4> <ul> <li>Ensure a safe working environment.</li> <li>Implement and enforce safety policies and procedures.</li> <li>Conduct regular safety inspections.</li> <li>Identify potential hazards and mitigate risks.</li> <li>Provide safety training to employees.</li> <li>Investigate incidents and ensure compliance with safety regulations and standards.</li> </ul> <h4>Core safety & operational responsibilities</h4> <ul> <li>Develop, implement, and maintain safety policies in compliance with local, national, and international regulations.</li> <li>Conduct regular inspections, risk assessments, and safety audits.</li> <li>Lead safety awareness and training sessions.</li> <li>Investigate accidents, incidents, and near-misses; prepare detailed reports with corrective actions.</li> <li>Collaborate with management to develop and execute safety improvement plans.</li> <li>Maintain accurate records of incidents, inspections, trainings, and corrective actions.</li> <li>Ensure availability and proper use of PPE (Personal Protective Equipment).</li> <li>Serve as the main point of contact for safety-related matters.</li> <li>Provide guidance and support to employees on safety concerns.</li> <li>Ensure high standards of cleanliness and safety in the pool area.</li> <li>Monitor pool surroundings for guest and staff safety.</li> <li>Ensure regular cleaning and maintenance of facilities and safety equipment.</li> <li>Conduct daily follow-ups to ensure safety and service standards are maintained.</li> <li>Support implementation of new safety initiatives.</li> <li>Attend daily operational briefings.</li> </ul> <h4>Hospitality & team responsibilities</h4> <ul> <li>Promote teamwork and positive communication.</li> <li>Provide courteous, efficient, and professional service at all times.</li> <li>Maintain excellent grooming and hygiene standards.</li> <li>Build strong working relationships with colleagues.</li> <li>Support guest satisfaction and memorable guest experiences.</li> <li>Provide honest feedback and coach team members.</li> <li>Praise publicly and address concerns privately.</li> </ul> <h4>Special & additional duties</h4> <ul> <li>Perform duties aligned with Rixos core behaviours (trust, relationship, entrepreneurship, drive).</li> <li>Assist in task force teams for new openings.</li> <li>Carry out any other reasonable tasks assigned by management.</li> <li>Continuously look for areas of improvement.</li> <li>Provide constructive feedback.</li> </ul> <h4>Roles and responsibilities</h4> <h4>Planning and organising</h4> <h4>Sustainability management</h4> <h4>Strategy development</h4> <ul> <li>Develop and implement sustainability strategies focused on energy efficiency, water conservation, waste reduction, and sustainable building practices across all properties.</li> <li>Identify and promote best practices for sustainable engineering operations and technology use.</li> </ul> <h4>Project management</h4> <ul> <li>Lead sustainability projects such as energy audits, retrofitting initiatives, and green building certifications.</li> <li>Collaborate with engineering teams to integrate sustainable solutions into facility design and maintenance.</li> </ul> <h4>Monitoring and reporting</h4> <ul> <li>Monitor the performance of sustainability initiatives, including energy consumption and waste management metrics.</li> <li>Prepare and present reports on sustainability performance to senior management, identifying opportunities for improvement.</li> </ul> <h4>Compliance and certification</h4> <ul> <li>Ensure all engineering activities comply with local and international sustainability regulations and standards.</li> <li>Oversee the certification process for sustainability programs and ensure adherence to green building standards and environmental certifications.</li> </ul> <h4>Safety management</h4> <h4>Policy and procedure development</h4> <ul> <li>Develop, implement, and maintain safety policies and procedures specific to engineering operations.</li> <li>Conduct risk assessments to identify potential hazards in engineering practices and develop strategies to mitigate risks.</li> </ul> <h4>Training and compliance</h4> <ul> <li>Organize and conduct safety training programs for engineering staff, focusing on the safe use of equipment and compliance with safety regulations.</li> <li>Ensure that all engineering personnel adhere to safety protocols and procedures.</li> </ul> <h4>Incident management</h4> <ul> <li>Oversee the investigation of safety incidents and accidents, ensuring that corrective actions are taken and documented.</li> <li>Maintain records of safety incidents, inspections, and compliance with safety regulations.</li> </ul> <h4>Administrative oversight</h4> <h4>Operational support</h4> <ul> <li>Manage administrative functions related to sustainability and safety within the Engineering Department, including documentation and record-keeping.</li> <li>Support budget planning and procurement processes for sustainability and safety-related resources.</li> </ul> <h4>Team coordination</h4> <ul> <li>Supervise administrative staff within the Engineering Department, providing guidance and support on sustainability and safety-related tasks.</li> <li>Coordinate with other departments to integrate sustainability and safety practices into overall operational procedures.</li> </ul> <h4>Compliance and reporting</h4> <ul> <li>Prepare and maintain comprehensive reports on sustainability and safety performance, including compliance with regulations and standards.</li> <li>Ensure accurate and timely documentation for audits, inspections, and internal reviews.</li> </ul></p><p></p>

<p><h4>Main scope of the role</h4> <ul> <li>Ensure a safe working environment.</li> <li>Implement and enforce safety policies and procedures.</li> <li>Conduct regular safety inspections.</li> <li>Identify potential hazards and mitigate risks.</li> <li>Provide safety training to employees.</li> <li>Investigate incidents and ensure compliance with safety regulations and standards.</li> </ul> <h4>Core safety & operational responsibilities</h4> <ul> <li>Develop, implement, and maintain safety policies in compliance with local, national, and international regulations.</li> <li>Conduct regular inspections, risk assessments, and safety audits.</li> <li>Lead safety awareness and training sessions.</li> <li>Investigate accidents, incidents, and near-misses; prepare detailed reports with corrective actions.</li> <li>Collaborate with management to develop and execute safety improvement plans.</li> <li>Maintain accurate records of incidents, inspections, trainings, and corrective actions.</li> <li>Ensure availability and proper use of PPE (Personal Protective Equipment).</li> <li>Serve as the main point of contact for safety-related matters.</li> <li>Provide guidance and support to employees on safety concerns.</li> <li>Ensure high standards of cleanliness and safety in the pool area.</li> <li>Monitor pool surroundings for guest and staff safety.</li> <li>Ensure regular cleaning and maintenance of facilities and safety equipment.</li> <li>Conduct daily follow-ups to ensure safety and service standards are maintained.</li> <li>Support implementation of new safety initiatives.</li> <li>Attend daily operational briefings.</li> </ul> <h4>Hospitality & team responsibilities</h4> <ul> <li>Promote teamwork and positive communication.</li> <li>Provide courteous, efficient, and professional service at all times.</li> <li>Maintain excellent grooming and hygiene standards.</li> <li>Build strong working relationships with colleagues.</li> <li>Support guest satisfaction and memorable guest experiences.</li> <li>Provide honest feedback and coach team members.</li> <li>Praise publicly and address concerns privately.</li> </ul> <h4>Special & additional duties</h4> <ul> <li>Perform duties aligned with Rixos core behaviours (trust, relationship, entrepreneurship, drive).</li> <li>Assist in task force teams for new openings.</li> <li>Carry out any other reasonable tasks assigned by management.</li> <li>Continuously look for areas of improvement.</li> <li>Provide constructive feedback.</li> </ul> <h4>Roles and responsibilities</h4> <h4>Planning and organising</h4> <h4>Sustainability management</h4> <h4>Strategy development</h4> <ul> <li>Develop and implement sustainability strategies focused on energy efficiency, water conservation, waste reduction, and sustainable building practices across all properties.</li> <li>Identify and promote best practices for sustainable engineering operations and technology use.</li> </ul> <h4>Project management</h4> <ul> <li>Lead sustainability projects such as energy audits, retrofitting initiatives, and green building certifications.</li> <li>Collaborate with engineering teams to integrate sustainable solutions into facility design and maintenance.</li> </ul> <h4>Monitoring and reporting</h4> <ul> <li>Monitor the performance of sustainability initiatives, including energy consumption and waste management metrics.</li> <li>Prepare and present reports on sustainability performance to senior management, identifying opportunities for improvement.</li> </ul> <h4>Compliance and certification</h4> <ul> <li>Ensure all engineering activities comply with local and international sustainability regulations and standards.</li> <li>Oversee the certification process for sustainability programs and ensure adherence to green building standards and environmental certifications.</li> </ul> <h4>Safety management</h4> <h4>Policy and procedure development</h4> <ul> <li>Develop, implement, and maintain safety policies and procedures specific to engineering operations.</li> <li>Conduct risk assessments to identify potential hazards in engineering practices and develop strategies to mitigate risks.</li> </ul> <h4>Training and compliance</h4> <ul> <li>Organize and conduct safety training programs for engineering staff, focusing on the safe use of equipment and compliance with safety regulations.</li> <li>Ensure that all engineering personnel adhere to safety protocols and procedures.</li> </ul> <h4>Incident management</h4> <ul> <li>Oversee the investigation of safety incidents and accidents, ensuring that corrective actions are taken and documented.</li> <li>Maintain records of safety incidents, inspections, and compliance with safety regulations.</li> </ul> <h4>Administrative oversight</h4> <h4>Operational support</h4> <ul> <li>Manage administrative functions related to sustainability and safety within the Engineering Department, including documentation and record-keeping.</li> <li>Support budget planning and procurement processes for sustainability and safety-related resources.</li> </ul> <h4>Team coordination</h4> <ul> <li>Supervise administrative staff within the Engineering Department, providing guidance and support on sustainability and safety-related tasks.</li> <li>Coordinate with other departments to integrate sustainability and safety practices into overall operational procedures.</li> </ul> <h4>Compliance and reporting</h4> <ul> <li>Prepare and maintain comprehensive reports on sustainability and safety performance, including compliance with regulations and standards.</li> <li>Ensure accurate and timely documentation for audits, inspections, and internal reviews.</li> </ul></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p> <h4>Our Food & Beverage Server role:</h4> <p>Our Food & Beverage Server creates exceptional dining experiences by delivering attentive, personalized service and expertly presenting our food and beverage offerings. You will anticipate guests' needs, provide knowledgeable menu recommendations, and ensure every interaction reflects the highest standards of hospitality.</p> <h4>What you will do:</h4> <li>Deliver an exceptional dining experience by expertly presenting food and beverage menu items, describing their ingredients, origins, flavors, and preparation methods.</li> <li>Enter guest orders, including special requests or dietary requirements, into the hotel's point-of-sale (POS) system and coordinate with the culinary team to ensure timely service.</li> <li>Verify completed orders for accuracy and deliver food and beverages promptly while maintaining quality and presentation standards.</li> <li>Anticipate guests' needs, monitor satisfaction throughout the dining experience, provide thoughtful recommendations, and respond promptly and professionally to guest requests or concerns.</li> <li>Accurately prepare and process guest checks, including cash, credit card, complimentary, and void transactions, in accordance with hotel procedures.</li> <li>Set up, maintain, and break down dining tables, buffets, and food stations while ensuring cleanliness and presentation standards are consistently met.</li> <li>Maintain a clean, organized, and safe work environment while collaborating professionally with colleagues and supervisors.</li> <h4>What you bring:</h4> <li>High school diploma or equivalent.</li> <li>Minimum of 2 years of experience in a restaurant, luxury hotel, or upscale dining environment.</li> <li>Strong food and beverage knowledge with a passion for delivering exceptional guest experiences.</li> <li>Excellent verbal communication skills in both Arabic and English.</li> <li>Strong attention to detail and the ability to multitask in a fast-paced environment.</li> <li>Flexibility to work a rotating schedule, including mornings, evenings, weekends, and public holidays.</li> <h4>What we offer:</h4> <li>Competitive salary and comprehensive benefits package.</li> <li>Excellent training and career development opportunities.</li> <li>Complimentary dry cleaning for employee uniforms.</li> <li>Complimentary employee meals.</li> <h4>Schedule & hours:</h4> <p>Full time job.</p> <p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <p><strong>Our Purpose</strong><br> Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <h4>Audit and Assurance - Accounting and Reporting Advisory (ARA) - Senior</h4> <p>In your role as an Accounting and Reporting Advisory (ARA) - Senior, you will participate in client proposals and oversee day-to-day operations of engagements. You’ll closely work with the team to tackle accounting, reporting, and operational issues. You will leverage your various skillsets to be an agile contributor to the practice, and you will demonstrate and develop your capabilities in the following areas:</p> <h4>Key responsibilities</h4> <ul> <li>Provide exceptional and timely client service, deliver high quality work, and foster lasting client relationships.</li> <li>Must possess a solid knowledge of IFRS and be able to conduct in-depth research on complex matters and apply critical thinking to provide clients with robust solutions.</li> <li>Actively contribute to the delivery of accounting advisory projects through performing research around: <ul> <li>Complex accounting advice on abnormal transactions or acquisitions in accordance with IFRS.</li> <li>Financial statements and accounting policies review.</li> <li>IFRS impact assessment.</li> </ul> </li> <li>Coordinate closely with the engagement managers to assist in the execution of account strategies.</li> <li>Actively engage in discussions with the engagement managers to share insights on prospective client needs based on research on the client's background and current industry trends.</li> <li>Ensure the clients' successful delivery of service offerings by supporting the planning and execution of various projects.</li> <li>Build and maintain productive, positive, and professional relationships with client staff and colleagues.</li> <li>Assist clients with internal controls related matters, including design, implementation, testing, and remediation.</li> </ul> <h4>Leadership capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Degree in Accounting or related field.</li> <li>5+ years of experience in public auditing and accounting, preferably with one of the big four.</li> <li>Experience working on technical accounting advisory engagements is desired.</li> <li>Experience of report writing is desired.</li> <li>Demonstrated leadership, problem solving, and strong verbal and written communication skills.</li> <li>Ability to prioritize tasks and work on multiple assignments.</li> <li>Ability to work both independently and as part of a team with professionals at all levels.</li> <li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li> <li>Fluent in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li> </ul></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p> <h4>Our Food & Beverage Server role:</h4> <p>Our Food & Beverage Server creates exceptional dining experiences by delivering attentive, personalized service and expertly presenting our food and beverage offerings. You will anticipate guests' needs, provide knowledgeable menu recommendations, and ensure every interaction reflects the highest standards of hospitality.</p> <h4>What you will do:</h4> <li>Deliver an exceptional dining experience by expertly presenting food and beverage menu items, describing their ingredients, origins, flavors, and preparation methods.</li> <li>Enter guest orders, including special requests or dietary requirements, into the hotel's point-of-sale (POS) system and coordinate with the culinary team to ensure timely service.</li> <li>Verify completed orders for accuracy and deliver food and beverages promptly while maintaining quality and presentation standards.</li> <li>Anticipate guests' needs, monitor satisfaction throughout the dining experience, provide thoughtful recommendations, and respond promptly and professionally to guest requests or concerns.</li> <li>Accurately prepare and process guest checks, including cash, credit card, complimentary, and void transactions, in accordance with hotel procedures.</li> <li>Set up, maintain, and break down dining tables, buffets, and food stations while ensuring cleanliness and presentation standards are consistently met.</li> <li>Maintain a clean, organized, and safe work environment while collaborating professionally with colleagues and supervisors.</li> <h4>What you bring:</h4> <li>High school diploma or equivalent.</li> <li>Minimum of 2 years of experience in a restaurant, luxury hotel, or upscale dining environment.</li> <li>Strong food and beverage knowledge with a passion for delivering exceptional guest experiences.</li> <li>Excellent verbal communication skills in both Arabic and English.</li> <li>Strong attention to detail and the ability to multitask in a fast-paced environment.</li> <li>Flexibility to work a rotating schedule, including mornings, evenings, weekends, and public holidays.</li> <h4>What we offer:</h4> <li>Competitive salary and comprehensive benefits package.</li> <li>Excellent training and career development opportunities.</li> <li>Complimentary dry cleaning for employee uniforms.</li> <li>Complimentary employee meals.</li> <h4>Schedule & hours:</h4> <p>Full time job.</p> <p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <p><strong>Our Purpose</strong><br> Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <h4>Audit and Assurance - Accounting and Reporting Advisory (ARA) - Senior</h4> <p>In your role as an Accounting and Reporting Advisory (ARA) - Senior, you will participate in client proposals and oversee day-to-day operations of engagements. You’ll closely work with the team to tackle accounting, reporting, and operational issues. You will leverage your various skillsets to be an agile contributor to the practice, and you will demonstrate and develop your capabilities in the following areas:</p> <h4>Key responsibilities</h4> <ul> <li>Provide exceptional and timely client service, deliver high quality work, and foster lasting client relationships.</li> <li>Must possess a solid knowledge of IFRS and be able to conduct in-depth research on complex matters and apply critical thinking to provide clients with robust solutions.</li> <li>Actively contribute to the delivery of accounting advisory projects through performing research around: <ul> <li>Complex accounting advice on abnormal transactions or acquisitions in accordance with IFRS.</li> <li>Financial statements and accounting policies review.</li> <li>IFRS impact assessment.</li> </ul> </li> <li>Coordinate closely with the engagement managers to assist in the execution of account strategies.</li> <li>Actively engage in discussions with the engagement managers to share insights on prospective client needs based on research on the client's background and current industry trends.</li> <li>Ensure the clients' successful delivery of service offerings by supporting the planning and execution of various projects.</li> <li>Build and maintain productive, positive, and professional relationships with client staff and colleagues.</li> <li>Assist clients with internal controls related matters, including design, implementation, testing, and remediation.</li> </ul> <h4>Leadership capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Degree in Accounting or related field.</li> <li>5+ years of experience in public auditing and accounting, preferably with one of the big four.</li> <li>Experience working on technical accounting advisory engagements is desired.</li> <li>Experience of report writing is desired.</li> <li>Demonstrated leadership, problem solving, and strong verbal and written communication skills.</li> <li>Ability to prioritize tasks and work on multiple assignments.</li> <li>Ability to work both independently and as part of a team with professionals at all levels.</li> <li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li> <li>Fluent in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Do you want to make a difference in people's lives? </p><br><p>We are looking for a <strong>Copywriting Manager</strong> to join our growing team! </p><br><p>Who we are:</p><br><p>WUDUH is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </p><br><p>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, WUDUH is where you can grow and succeed. </p><br><p>Job Objectives:</p><br><p>The Copywriting Manager is responsible for leading the writing team and overseeing all writing across the organization’s platforms. This role ensures that all written content aligns with brand guidelines, marketing strategies, and organizational goals. The</p><br><p>Copywriting Manager plays a central role in crafting the company’s narrative, maintaining consistency, and driving audience engagement across various channels.</p><br><p>Responsibilities and duties:</p><br><p>1. Content Strategy &amp; Leadership</p><br><p>• Lead and manage the content pipeline to optimize team output across channels</p><br><p>• Develop content strategies that enhance brand narratives and audience engagement</p><br><p>• Develop, Guide and oversee writers to ensure quality and adherence to tone of voice</p><br><p>2. Content Creation &amp; Management</p><br><p>• Write, edit, and proofread content for websites, social media, blogs, and internal communications.</p><br><p>• Apply content standards, style guides, and tone consistently across all deliverables</p><br><p>• Oversee scriptwriting for commercials, short films, and digital media</p><br><p>3. Collaboration &amp; Execution</p><br><p>• Work with marketing unit heads to align content with campaigns</p><br><p>• Brainstorm and contribute to concept development for brand storytelling</p><br><p>• Adapt messaging for different platforms, audiences, and objectives.</p><br><p>• Create and develop high converting copy for advertisements.</p><br><p>• Ensure written materials comply with applicable brand, legal, regulatory, and platform requirements</p><br><p>• Coordinate with Compliance and Legal teams when reviewing regulated content.</p><br><p>• Manage copywriting schedules, deadlines, priorities, and approval timelines</p><br><p>• Ensure copy is delivered on time and according to project requirements.</p><br><p>Qualifications:</p><br><p>MA degree in a relevant field such as Journalism, Communications, or Marketing.</p><br><p>Years of Experience:</p><br><p>6+ years of experience in content development, team management, and brand storytelling.</p><br><p>Behavioral Requirements/Competencies:</p><br><p>• Strong team leadership and collaboration abilities</p><br><p>• Excellent writing and editing skills across formats</p><br><p>• Strategic thinker with strong concept development skills</p><br><p>• Ability to manage deadlines and content quality</p><br><p>• Detail-oriented with creative flair</p><br><p>• Adaptive and audience-focused</p><br><p>Technical Requirements:</p><br><p>• Skilled in scriptwriting for multimedia content development</p><br><p>• Experience with content editing software</p><br><p>• Familiarity with style guides and brand voice adaptation</p><br><p>• Ability to coordinate with design and PR teams for multimedia execution</p><br><p>What we offer: </p><br><p>Comprehensive health insurance </p><br><p>Competitive compensation package </p><br><p>Prime central location </p><br><p>Discounts on food, beverages, and wellness services </p><br><p>Continuous learning and development opportunities </p><br><p>A dynamic, inclusive, and supportive work environment </p><br><p>A workplace led by Gen Z and Millennials </p><br><p>Employment type: </p><br><ul> <li>Full-time </li> <li>On-site </li> </ul><p>Working days: </p><br><p>Monday to Friday</p><br><p>6th day: Based on need, managed fairly based on priorities and urgency </p><br><p>Ready to make your mark? </p><br><p>Apply now for a career that merges your talents with innovation. At WUDUH, your journey to a fulfilling career is just a click away! </p><br><p>Learn more at wuduh.zenats.com </p><br><p>Stay connected </p><br><p>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at WUDUH. </p><br><p>You can find us on: </p><br><p>LinkedIn </p><br><p>Instagram </p><br><p>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</p><br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Location Amman - JDC About Deloitte: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award. Our Purpose Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities. Our shared values guide the way we behave to make a positive, enduring impact: Lead the way Serve with Integrity Take care of each other Foster inclusion Collaborate for measurable impact. Audit and Assurance - Accounting and Reporting Advisory (ARA) - Senior In your role as an Accounting and Reporting Advisory (ARA) - Senior, you will participate in client proposals and oversee day-to-day operations of engagements. You ll closely work with the team to tackle accounting, reporting and operational issues. You will leverage your various skillsets to be an agile contributor to the practice, and you will demonstrate and develop your capabilities in the following areas: Key responsibilities: Provide exceptional and timely client service, deliver high quality work and foster lasting client relationships. Must possess a solid knowledge of IFRS and be able to conduct in-depth research on complex matters and apply critical thinking to provide clients with robust solutions. Actively contribute to the delivery of accounting advisory projects through performing research around: Complex accounting advice on abnormal transactions or acquisitions in accordance with IFRS. Financial statements and accounting policies review. IFRS impact assessment. Coordinating closely with the engagement managers to assist in the execution of account strategies. Actively engage in discussions with the engagement managers to share insights on prospective client needs based on research on the client's background and current industry trends. Ensure the clients' successful delivery of service offerings, by supporting the planning and execution of various projects. Building and maintaining productive, positive, and professional relationships with client staff and colleagues. Assist clients with internal controls related matter, including design, implementation, testing and remediation. Leadership capabilities: Builds own understanding of our purpose and values; explores opportunities for impact. Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent. Understands expectations and demonstrates personal accountability for keeping performance on track. Actively focuses on developing effective communication and relationship-building skills. Understands how their daily work contributes to the priorities of the team and the business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree in Accounting or related field.</li><li>5+ years of experience in public auditing and accounting, preferably with one of the big four.</li><li>Experience working on technical accounting advisory engagements is desired.</li><li>Experience of report writing is desired.</li><li>Demonstrated leadership, problem solving, and strong verbal and written communication skills.</li><li>Ability to prioritize tasks and work on multiple assignments.</li><li>Ability to work both independently and as part of a team with professionals at all levels.</li><li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li><li>Fluent in English (Reading, Speaking and Writing).</li><li>Preference will be given to Bilingual candidates (Arabic/English).</li><li>#LI-SY1</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Benchmark outpatient clinical care, preventive care, promotive care, emergency care, child health, STI management, and life-course health services against current WHO guidance and international family medicine standards. Draft and revise updated clinical content for priority conditions, including the ten most common diseases managed at UNRWA health centres, child health protocols, STI diagnosis and treatment, rational prescribing, and antibiotic stewardship. Integrate patient-centred, family-centred, preventive, and life-course approaches across relevant clinical protocols. Coordinate technical consultations with UNRWA focal points and incorporate feedback into a coherent final draft. Design the ToT curriculum, facilitator guide, participant materials, presentations, case studies, competency checklists, pre- and post-test tools, and training evaluation forms. Develop a practical implementation monitoring framework and mechanisms to track field-level implementation progress. Phase 2, 2027: ToT Delivery, Cascade Support, and Implementation Monitoring, One Month During Phase 2, the Consultant shall deliver the ToT and support field-level roll-out of the updated STG-TI. Conduct standardized ToT sessions for selected Senior Medical Officers, Field Family Medicine Specialists, and training focal points across the five fields of operation. Deliver four ToT sessions per field, through in-person or virtual modality as agreed in the final work plan and subject to operational access. Assess trainer readiness through participation, competency checklists, knowledge assessment, and trainer feedback. Support cascade training in each field and provide online support to each trainer during at least one cascade training session Monitor implementation of the updated guidance, document field-level barriers, and provide practical recommendations to improve clinical uptake and training quality. Work Location HQA Expected duration 4 months Duties and Responsibilities The overall objective is to review, update, and operationalize the UNRWA STG-TI through an evidence-based technical revision, a structured ToT package, field-level training support, and practical monitoring arrangements. 1. Evidence-based clinical review. Review the existing STG-TI with priority focus on general outpatient clinical management, the ten most common diseases managed at UNRWA health centres, child health protocols, and diagnosis and treatment of sexually transmitted infections. 2. Clinical alignment and thematic strengthening. Align the updated guidance with current WHO standards and international family medicine practice within UNRWA s primary health care delivery context, with emphasis on holistic care, family-centered care, symptom-based clinical reasoning, and rational prescribing. 3. Finalization of updated guidance. Revise and finalize the STG-TI in close coordination with UNRWA technical staff, ensuring technical accuracy, internal consistency, clarity, and operational feasibility across all fields. 4. Training of Trainers package. Develop a modular ToT curriculum and training materials directly mapped to the updated STG-TI, including training objectives, competencies, session plans, case studies, presentations, assessment tools, and trainer guidance. 5. ToT delivery and cascade support. Conduct four standardized ToT sessions per field of operation, unless otherwise agreed with UNRWA, and provide online support to each trainer during at least one cascade training session. 6. Implementation monitoring. Support UNRWA to monitor implementation of the updated guidance. Additional Information Hybrid modality, with a 40% level of engagement during each active month.&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Advanced university degree or postgraduate specialization in Family Medicine, such as Jordanian Board, Arab Board, or equivalent internationally recognized qualification. A closely related clinical primary health care discipline should be considered where relevant. A Bachelor of Medicine and Bachelor of Surgery or Medical Doctor degree combined with extensive clinical experience and strong clinical guideline development credentials shall be considered on a case-by-case basis.</li><li>At least eight years of progressively responsible professional experience in family medicine, clinical practice, primary health care, clinical guideline development, or health systems advisory work.</li><li>Excellent analytical, technical writing, editing, facilitation, and presentation skills.</li><li>Fluency in spoken and written English is required.</li><li>Working knowledge of Arabic is an asset.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About Maqsam At Maqsam , we re building the friendliest cloud communication suite in MENA . Businesses use Maqsam to make and receive calls anywhere in the world, get local and international numbers without friction, build interactive voice responses, supervise and record their call-centre teams, and support customers overWhatsApp and other channels. We re growing fast, we sit at the heart of a real problem for growing businesses, and we re in the middle of an exciting shift, from a feature factory toward genuine product discovery. You ll join a world-class team whose members have built products at Google, Booking, Microsoft, Verizon, Orange, and Zain. Your Opportunity We re hiring an experienced Product Manager to drive key parts of our Administration area, the account, team, permissions, and configuration layer our customers rely on every day, plus the compliance and regulatory capabilities that let them operate legally across MENA markets. You ll take clear ownership of a defined set of products within this area from day one, and you ll have room to grow your remit as you prove yourself. This is a hands-on, high-ownership role at the intersection of product, engineering, compliance, and our revenue teams. You ll partner closely with the squad lead and, given your experience, be trusted to run significant areas independently. Much of the work is turning operational and market requirements into clear, shippable product, so you ll be equally comfortable digging into a new market s requirements and writing a crisp and clear requirements for the squad. You ll report to: the VP of Product. You ll work day-to-day with: Engineering, UX/UI (Design), Compliance, Legal, Finance, and the Revenue teams (Support, Success, Sales). Squad: Administration. Your Top Responsibilities The administration layer. Take clear ownership of account, team, roles and permissions, and configuration surfaces, the backbone that, when done well, makes Maqsam feel effortless to run. Outcome: measurable drop in admin-related friction and support load. Regulatory &amp; market-readiness features . Work closely with legal and compliance teams to turn regional and market requirements (e.g. business verification, identity, and reporting needs across MENA markets) into prioritised, well-specified product, so Maqsam s product expands cleanly into new markets and the customer experience stays simple. Cross-team leadership. Act as the lead product point of contact across Engineering, Compliance, Finance, and Revenue, aligning stakeholders, protecting engineering focus, and keeping the roadmap honest under changing priorities. Outcome: fast, clean resolutions instead of fire-drills. Product source-of-truth. Establish and maintain the product documentation for your area so the team has a reliable reference for how it actually works. Outcome: a maintained source of truth others can rely on. Evidence-led discovery. Talk to users, use our analytics, and bring evidence, not just requests, into what we build next.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We expect from you 4+ years in B2B product management (SaaS or software), with a strong track record of shipping and owning meaningful product areas independently. Advanced stakeholder management across technical and non-technical partners; you build alignment and lead without authority. Exceptional written and verbal communication with stakeholders. Comfort with ambiguity and shifting priorities, you create structure and order without waiting for it. Technical fluency; you collaborate closely and credibly with engineers. Data-literate, you think analytically and you are data driven. Fluent in English and Arabic. Demonstrated ownership and accountability for outcomes; genuine curiosity and drive to learn. LLM/AI experience/ familiarity. Nice to have Telecom / CPaaS / CCaaS / contact-centre domain background. Exposure to AI-powered product features (a growing bet across Maqsam). Experience building or maintaining integrations / public APIs. Experience with legal and compliance product scope. Story telling communication</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.</p><br><br><p>At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.</p><br><br><p>AI Fearlessly.</p><br><p><b><span>POSITION OVERVIEW</span></b></p><br><p>As a <b><span>Customer Success Technical Advisor (CSTA)</span></b>, you are the strategic technical linchpin for TrendAI’s enterprise clients. Your mission is to move beyond reactive troubleshooting to become a <b><span>Trusted Advisor</span></b>, ensuring customers achieve measurable cybersecurity resilience. You will lead the technical journey for our most strategic accounts, transforming complex security requirements into scalable, operational successes within the TrendAI Vision One™ ecosystem.</p><br><p><b><span>PRIMARY RESPONSIBILITIES</span></b></p><br><p><b><span>1. Strategic Technical Advocacy</span></b></p><br><ul><li><b><span>Outcome-Driven Management:</span></b> Act as the primary technical voice post-deployment, shifting the focus from "ticket resolution" to "security outcome attainment."</li><li><b><span>Success Planning:</span></b> Contribute technical milestones to the broader Customer Success Plan, ensuring a clear roadmap for platform adoption, version upgrades, and feature deployments.</li><li><b><span>Platform Mastery:</span></b> Conduct regular architectural reviews and configuration audits to ensure customers are utilizing the full breadth of the TrendAI platform.</li></ul><p><b><span>2. Proactive Operations &amp; Enablement</span></b></p><br><ul><li><b><span>Value Realization:</span></b> Guide clients through a structured onboarding and deployment process, ensuring rapid time-to-value and high feature utilization.</li><li><b><span>Technical Workshops:</span></b> Design and deliver bespoke workshops and "Best Practice" sessions to mature the customer's internal SOC and SIEM operations.</li><li><b><span>Advanced Threat Defense:</span></b> Provide technical oversight during critical security events, offering proactive recommendations to harden the customer's posture against evolving threats.</li></ul><p><b><span>3. Operational Excellence &amp; Leadership</span></b></p><br><ul><li><b><span>Root Cause Strategy:</span></b> Perform deep-dive root cause analysis (RCA) on complex issues, providing long-term strategic recommendations to prevent systemic failures.</li><li><b><span>Cross-Functional Orchestration:</span></b> Serve as the regional liaison between the customer and internal Product Engineering, R&amp;D, and Sales Engineering to influence product roadmaps.</li><li><b><span>Account Health Integrity:</span></b> Maintain a "Single Source of Truth" for account health, including detailed environment maps, troubleshooting playbooks, and operational reports.</li></ul><p><b><span>ELIGIBILITY CRITERIA: SKILLS &amp; QUALIFICATIONS</span></b></p><br><ul><li><b><span>Experience:</span></b> 10 or more years of experience in technical support, security architecture, systems engineering, or a relevant client-facing consulting field.</li><li><b><span>Domain Expertise:</span></b> Strong knowledge of security frameworks (NIST, MITRE ATT&amp;CK), SIEM/SOC operations, and endpoint/network defense technologies.</li><li><b><span>Technical Depth:</span></b> Deep understanding of multiple operating systems (Windows Server, Linux, Solaris) and hybrid-cloud infrastructure (AWS, Azure, GCP).</li><li><b><span>Strategic Communication:</span></b> Excellent written and verbal communication skills, including the ability to articulate complex technical risks in simple, business-centric terms for executive stakeholders.</li><li><b><span>Analytical Mindset:</span></b> Highly process-oriented with a passion for digital organization, documentation, and technical reporting.</li><li><b><span>Education:</span></b> Bachelor’s Degree in Engineering, Computer Science, or equivalent is preferred.</li><li><b><span>Certifications:</span></b> Technical certifications are strongly preferred (e.g., TCAP, TSCE, CISSP, CCNA, CCNP, or Cloud Platform Certifications).</li></ul><p><b><span>OUR COMMITMENT TO DIVERSITY</span></b></p><br><p>TrendAI strives to build an environment of equit<span>y and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity – the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.</span></p><br><p><span><span>#LI-Onsite</span></span></p><br><p><span><span>#LI-NA1</span></span></p><br><p><span>We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.</span></p><br> </div>

<p ><span >About Mercy Corps</span></p> <p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p> <p >&nbsp;</p> <p ><span >The Program / Department / Team</span></p> <p ><span >Informal Livelihoods Advancement Activity (Iqlaa)</span><span >, funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p> <p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p> <p ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p> <p >&nbsp;</p> <p ><span >The Position</span></p> <p ><span >The Monitoring, Evaluation, Learning (MEL) and Information Management (IM) Assistant is part of Iqlaa’s Program Quality and Learning (PQL) Department. S/He will support the implementation of MEL and IM activities across Iqlaa’s portfolio of interventions, including data collection, data verification, field visits, documentation, and timely reporting. S/He will contribute to routine data collection and support the implementation of intervention MEL Plans in line with donor and Mercy Corps requirements.</span></p> <p ><span >Working closely with relevant technical teams, the PQL team, partners, and sub-grantees, the MEL and IM Assistant will support the review and updating of result chains, indicators, and MEL plans to track and report on intervention activities and indicators.</span></p> <p ><span >The MEL and IM Assistant will support the timely maintenance and implementation of MEL plans and data collection tools to contribute to high-quality reporting to the donor and Mercy Corps. S/He will assist in developing and updating data collection tools for the Iqlaa team, partners, and sub-grantees as assigned, with the goal of collecting high-quality data for reporting, adaptive management, and program decision-making. S/He will work closely with the PQL team, partners, and sub-grantees to support the implementation of MEL activities.</span></p> <p >&nbsp;</p> <p ><span >The MEL and IM Assistant will support the drafting, testing, and updating of data collection tools and instruments, and will contribute to ensuring that Iqlaa MEL activities follow applicable policies and guidance notes. S/He will support the PQL team in ensuring that data collection tools are clear, practical, and aligned with Iqlaa’s MEL frameworks, systems, and automated tools.</span></p> <p ><span >The MEL and IM Assistant will support the MEL and IM Manager in drafting, revising, and implementing MEL plans and tools for Iqlaa’s partners and sub-grantees. S/He will also support basic quantitative and qualitative data analysis and reporting to help track progress and document the results of Iqlaa interventions.</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >Essential Responsibilities</span></p> <p >&nbsp;</p> <p ><em ><u >Monitoring, Evaluation, and Learning</u></em></p> <p ><span >• Support the implementation and maintenance of the Activity Monitoring, Evaluation, and Learning Plan (AMELP) in alignment with donor and Mercy Corps requirements.</span></p> <p ><span >• Support the development, implementation, and updating of intervention MEL plans for assigned interventions, ensuring alignment with donor and Mercy Corps MEL standards.</span></p> <p ><span >• Support the implementation of qualitative and quantitative MEL activities, including data collection and verification, using Iqlaa's MEL systems and automated platforms.</span></p> <p ><span >• Maintain MEL documentation, including MEL folders, datasets, supporting evidence, data collection tools, and related documentation to ensure completeness and accessibility.</span></p> <p ><span >• Conduct field visits, desk reviews, spot checks, and remote quantitative and qualitative data collection activities across assigned interventions.Contribute to intervention-level quality reports and support donor and internal reporting requirements as assigned by the supervisor.Support the integration of MEL requirements into RFAs, RFPs, and partner documentation as requested.</span></p> <p ><span >• Development of evaluation questions, methodologies, and data collection tools for measuring the impact of assigned interventions.</span></p> <p ><span >• Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on evaluation exercises for the assigned interventions.</span></p> <p ><span >Supports the MEL and IM Manager and the PQL Director in the annual surveys. Mid-line evaluation, and final internal performance review and evaluation.</span></p> <p ><span >• Support consortium partners in their MEL plans, reporting processes, and close-out requirements.</span></p> <p ><span >• Collaborate closely with the PQL team, technical leads, and partners on MEL-related tasks as assigned.</span></p> <p ><span >• Ensure data protection in accordance with Responsible Data Policy and evaluation requirements.</span></p> <p ><span >• Ensure monitoring and evaluation plans and tools, data collection, entry, cleaning, and storage are appropriately implemented by the subordinates.</span></p> <p ><span >• Analyze monitoring and evaluation qualitative data to an appropriate standard and use analysis results to inform project decision-making.</span></p> <p ><span >• Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on monitoring and evaluation exercises for various initiatives in targeted communities.</span></p> <p ><span >• Ensure compliance with relevant Mercy Corps MEL policy and donor MEL policies and regulations.</span></p> <p ><span >• Complete any other duties assigned.</span></p> <p >&nbsp;</p> <p ><em ><u >Information Management</u></em></p> <p ><span >• Maintain and operationalize Iqlaa’s Data Management Protocol and ensure data accountability, quality, and verification across all interventions.</span></p> <p ><span >• Lead the development, testing, and management of data collection tools and instruments in coordination with the PQL team, technical teams, partners, and implementing partners.</span></p> <p ><span >• Facilitate data demand and ensure that collected data flows accurately into IM systems.</span></p> <p ><span >• Establish data collection tools and instruments that will be used by the Iqlaa team, including consortium and all implementing , and ensure timely and quality development, testing, and management of MEL data as well as monitor progress of interventions against set milestones and evaluate the impact of implemented interventions as requested by the supervisor. </span></p> <p ><span >• Develop and maintain the required digitized data collection methods, such as ODK collection built on XLS forms.</span></p> <p ><span >• Ensure a comprehensive and updated database for interventions is maintained and reflected on Iqlaa information management system.</span></p> <p ><span >• Coordinate with all relevant partners, sub-grantees, and technical leads to ensure adherence with Iqlaa MEL plans and data collection requirements.</span></p> <p >&nbsp;</p> <p ><em ><u >Capacity Building and Mentoring</u></em></p> <p ><span >• Train field staff and partners on basic MEL tools and ethical data practices.</span></p> <p ><span >• Supervise and provide technical guidance to the subordinate, ensuring they effectively carry out their duties and responsibilities.</span></p> <p ><span >• Develop individual work plans and provide regular feedback.</span></p> <p ><span >• Foster a positive team environment, learning culture, encourage collaboration, and recognize team members’ contributions to the project’s success.</span></p> <p >&nbsp;</p> <p ><em ><u >Reporting</u></em></p> <p ><span >• Ensure high quality and timely preparation of MEL data for reports as requested by the supervisor.</span></p> <p ><span >• Ensure appropriate internal communication and feedback systems are in place and functioning so that MEL data informs project planning and implementation.</span></p> <p ><span >• Contribute to the regular MEL reports.</span></p> <p >&nbsp;</p> <p ><em ><u >Project Coordination Activities</u></em></p> <p ><span >• Ensure the integration of team members and partners into MEL-relevant decision-making processes.</span></p> <p ><span >• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian and development missions.</span></p> <p ><span >• Ensure implementation of safeguarding policies and procedures.</span></p> <p >&nbsp;</p> <p ><em ><u >Hardware and Software Management</u></em></p> <p ><span >• Oversee the responsible management and maintenance of ICT equipment in the MEL team according to Mercy Corps asset management policies and procedures.</span></p> <p ><span >• Manage the purchase/subscription and renewal of technology software and platforms used in IQLAA in close coordination with the country MEL Advisor.</span></p> <p ><span >• Prepare a data protection plan in coordination with the relevant stakeholders.</span></p> <p >&nbsp;</p> <p ><em ><u >Safeguarding Responsibilities</u></em></p> <p ><span >• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p> <p ><span >• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p> <p ><span >• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p> <p >&nbsp;</p> <p ><span >Supervisory Responsibility: NA</span></p> <p ><span >Reports Directly To:</span><span > Senior MEL Officer</span></p> <p ><span >Works Directly With:</span><span > Program Quality and Learning (PQL) Director, PQL team, program teams, Communications team, procurement team, and finance teams.</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >Accountability to Participants and Stakeholders</span></p> <p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >Knowledge and Experience</span></p> <p ><span >▪ Bachelor’s degree in any relevant field, such sa but not limited to: engineering, Management, Information management, Sociology, Economics, Statistics, International Development.</span></p> <p ><span >▪ Master’s degree in is highly preferred.</span></p> <p ><span >▪ Minimum of 2 years of experience. The specific experience in MSEs/HBBs development is a plus.</span></p> <p ><span >▪ Proven experience in leading a team.</span></p> <p ><span >▪ Demonstrated skills in data collection, statistical analysis methods, and database management.</span></p> <p ><span >▪ Demonstrated experience in building log-frame, indicators, and relevant data collection tools.</span></p> <p ><span >▪ Experience developing and delivering training on MEL.</span></p> <p ><span >▪ Very strong writing skills, including reports, best practices, case studies, etc.</span></p> <p ><span >▪ Proficiency in Microsoft Office applications, including Excel and Word.</span></p> <p ><span >▪ Proficiency in developing XLS forms and using ODK is required.</span></p> <p ><span >▪ Fluency in spoken and written Arabic and English.</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >Success Factors</span></p> <p ><span >▪ Deep commitment to humanitarian principles and values.</span></p> <p ><span >▪ Willingness to learn new skills and methodologies.</span></p> <p ><span >▪ Ability to work under pressure, independently, and with limited supervision.</span></p> <p ><span >▪ Demonstrated organizational skills.</span></p> <p ><span >▪ Demonstrated creative problem-solving skills.</span></p> <p ><span >▪ Security, political and cultural awareness.</span></p> <p ><span >▪ Ability to provide a high-quality report in English.</span></p> <p ><span >▪ Ability to multi-task while meeting several pressing deadlines.</span></p> <p ><span >▪ Mature, responsible, and diplomatic in their interactions with others.</span></p> <p ><span >▪ Pays attention to detail and is meticulous, thorough, and results-oriented.</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >Living Conditions / Environmental Conditions</span></p> <p ><span >The position is based in Amman, Jordan and it may require up to 10% to travel regularly to Mercy Corps field offices and project sites. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.</span></p> <p >&nbsp;</p> <p ><span >Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive</span></p> <p >&nbsp;</p> <p ><span >Ongoing Learning</span></p> <p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p> <p >&nbsp;</p> <p ><span >Team Efficiency and Effectiveness</span></p> <p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p> <p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p> <p >&nbsp;</p> <p ><span >Equal Employment Opportunity</span></p> <p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.</span></p> <p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p> <p >&nbsp;</p> <p ><span >Safeguarding &amp; Ethics</span></p> <p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p> <p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p> <p class="ql-align-justify" >&nbsp;</p> <p class="ql-align-justify" >&nbsp;</p> <p class="ql-align-justify" ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p class="ql-align-justify" ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p> <p class="ql-align-justify" ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p class="ql-align-justify" ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p class="ql-align-justify" ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p class="ql-align-justify" ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>

<p>At EY, we re all in to shape your future with confidence. We ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.</p><p><b>The opportunity</b></p><p>Assistant Manager / Manager Enterprise Technology &amp; Shared Services Operational Excellence</p><p>As part of EY s Business Consulting team, you will work within a client-facing Strategic Operations Office and lead a workstream focused on enterprise technology, shared services, and corporate support function enablement. You will work across business and technology teams to assess current capabilities, shape improvement priorities, and coordinate initiatives spanning enterprise applications, ERP, supply chain management systems, data and digital platforms, and service delivery. The role requires a practical understanding of how technology, data, governance, and operating models come together to improve corporate support functions. The role is expected to operate in a secondment-style environment and requires frequent travel, including extended periods at client locations.</p><p>Skills and attributes for success</p><ul><li>Lead a defined workstream within the Strategic Operations Office, establishing clear objectives, deliverables, milestones, governance, and stakeholder responsibilities.</li><li>Assess the current-state technology and operating environment across enterprise and back-office functions, identifying process, system, data, governance, and service-delivery improvement opportunities.</li><li>Support the development and execution of digital strategy, technology enablement, shared services, and business process improvement initiatives.</li><li>Coordinate business and technology stakeholders to translate operational needs into practical requirements, priorities, roadmaps, and implementation activities.</li><li>Evaluate enterprise applications and platforms, including ERP, supply chain management, data, reporting, workflow, automation, and digital capabilities.</li><li>Support the design or improvement of shared services operating models, service catalogues, governance arrangements, performance measures, and service-management processes.</li><li>Contribute to enterprise data management, reporting, data governance, analytics, and decision-support initiatives.</li><li>Assess IT operating models, technology governance, service management, architecture, security, and delivery dependencies relevant to the workstream.</li><li>Prepare structured analyses, decision papers, roadmaps, status reports, dashboards, governance materials, and executive presentations.</li><li>Manage workstream risks, issues, dependencies, decisions, and actions, escalating matters requiring leadership direction.</li><li>Facilitate workshops and working sessions with corporate functions, technology teams, data teams, risk functions, and senior stakeholders.</li><li>Contribute to continuous improvement of Strategic Operations Office methods, templates, governance, and delivery practices.</li><li>Work effectively within a client environment and travel frequently, including for extended assignments, as required.</li></ul><p>To qualify for the role, you must have:</p><ul><li>Bachelor s degree in Information Technology, Computer Science, Information Systems, Engineering, Business Administration, Finance, Supply Chain, or a related field.</li><li>At least 6 years of relevant experience in enterprise technology, shared services, digital transformation, technology enablement, business process improvement, consulting, or a related area.</li><li>Experience in enterprise technology and back-office support functions, including ERP, supply chain management systems, enterprise applications, data, and digital platforms.</li><li>Understanding of shared services operating models and corporate support functions.</li><li>Experience supporting or contributing to digital strategy, digital transformation, technology enablement, or business process improvement initiatives.</li><li>Familiarity with enterprise data management, reporting, data governance, and digital capabilities.</li><li>Understanding of IT operating models, technology governance, and service management principles.</li><li>Experience working with business and technology stakeholders to improve processes, systems, and service delivery.</li><li>Experience leading or coordinating a workstream, including planning activities, managing stakeholders, monitoring progress, and preparing leadership updates.</li><li>Strong analytical, problem-solving, facilitation, stakeholder management, communication, and presentation skills.</li><li>Proficiency in Microsoft Excel and PowerPoint; familiarity with enterprise reporting, workflow, or visualization tools is preferred.</li><li>Excellent written and verbal communication skills in English.</li><li>Willingness and ability to travel frequently and remain at client locations for extended periods.</li></ul><p>Ideally, you ll also have</p><ul><li>Exposure to Finance, Procurement, Human Resources, Supply Chain, or other shared service functions.</li><li>Experience with ERP platforms such as SAP, Oracle, Microsoft Dynamics, or equivalent enterprise solutions.</li><li>Exposure to data governance, analytics, automation, cybersecurity, artificial intelligence, or digital transformation initiatives.</li><li>Experience in utilities, infrastructure, government, or other large asset-intensive organizations.</li><li>Experience supporting a Strategic Operations Office, transformation office, shared services function, enterprise PMO, or similar governance and delivery environment.</li><li>Experience in consulting, professional services, or secondment-style client assignments.</li><li>Arabic language capability.</li></ul><p>What we look for</p><p>Highly motivated professionals with strong problem-solving skills, sound judgment, and the ability to lead a demanding workstream in a complex client environment. You will be an effective communicator and collaborative team player who can connect business and technology perspectives, build trusted stakeholder relationships, manage competing priorities, and deliver high-quality outputs with discipline and pace.</p><p>What we offer you</p><p>At EY, we ll develop you with future-focused skills and equip you with world-class experiences. We ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more at ey.com/careers. Are you ready to shape your future with confidence? Apply today.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology, Computer Science, Information Systems, Engineering, Business Administration, Finance, Supply Chain, or a related field. At least 6 years of relevant experience in enterprise technology, shared services, digital transformation, technology enablement, business process improvement, consulting, or a related area. Experience in enterprise technology and back-office support functions, including ERP, supply chain management systems, enterprise applications, data, and digital platforms. Understanding of shared services operating models and corporate support functions. Experience supporting or contributing to digital strategy, digital transformation, technology enablement, or business process improvement initiatives. Familiarity with enterprise data management, reporting, data governance, and digital capabilities. Understanding of IT operating models, technology governance, and service management principles. Experience working with business and technology stakeholders to improve processes, systems, and service delivery. Experience leading or coordinating a workstream, including planning activities, managing stakeholders, monitoring progress, and preparing leadership updates. Strong analytical, problem-solving, facilitation, stakeholder management, communication, and presentation skills. Proficiency in Microsoft Excel and PowerPoint; familiarity with enterprise reporting, workflow, or visualization tools is preferred. Excellent written and verbal communication skills in English. Willingness and ability to travel frequently and remain at client locations for extended periods.</p>

<p>Enterprise Risk, Financial Services Risk Management, and Digital Risk for Senior Consultant, Manager, Senior Manager, and Director hiring across MENA. The Opportunity At EY, we help organizations create risk-enabled businesses that can confidently navigate disruption, transformation, and growth. As part of EY's Risk Consulting practice, you will work with leading organizations across the MENA region to identify, assess, and manage risks while improving governance, strengthening controls, enhancing regulatory compliance, and enabling sustainable business performance. Our Risk Consulting professionals support clients across a broad spectrum of risk disciplines including Enterprise Risk Management, Internal Audit, Governance Risk and Compliance (GRC), Financial Services Risk Management, Technology Risk, Cybersecurity, Digital Risk, Regulatory Compliance, Business Resilience, and Risk Transformation. You will collaborate with multidisciplinary teams to help clients build trust, enhance resilience, improve operational effectiveness, manage evolving regulatory requirements, and accelerate business transformation initiatives. Working across diverse industries including Financial Services, Government and Public Sector, Energy, Telecommunications, Healthcare, Consumer Products, Industrial Products, and Emerging Technology sectors, you will contribute to solving some of the region's most complex business challenges. Your Key Responsibilities Depending on your grade and area of specialization, you will be expected to contribute across the following areas: Client Service &amp; Delivery Support and lead risk consulting engagements across the MENA region. Assess business, operational, technology, financial, cybersecurity, and regulatory risks affecting organizations. Design, develop, and assess governance, risk management, compliance, and control frameworks. Conduct risk assessments, internal audits, control reviews, maturity assessments, process evaluations, and gap analyses. Support clients in enhancing enterprise risk management, operational resilience, regulatory compliance, cybersecurity, and technology governance capabilities. Develop practical recommendations that improve governance, strengthen controls, and enhance organizational performance. Prepare high-quality reports, presentations, and executive-level deliverables. Stakeholder Management Develop and maintain strong relationships with clients and key stakeholders. Work effectively with multidisciplinary EY teams to deliver integrated client solutions. Act as a trusted advisor by providing insights on risk management, governance, compliance, and transformation initiatives. Communicate findings and recommendations to senior management and executive leadership teams. Team Leadership &amp; Development Manage and mentor engagement team members across multiple projects, appropriate to grade level. Support coaching, performance development, and knowledge sharing within the practice. Foster a collaborative, inclusive, and high-performing team environment. Business Development Support business development activities, proposal preparation, market initiatives, and client pursuits. Identify opportunities to expand client relationships and enhance service offerings. Contribute to thought leadership and market growth initiatives across the Risk Consulting practice. Technical Excellence Stay informed about emerging risks, industry trends, technology developments, and regulatory changes. Build expertise across one or more of the following areas: Enterprise Risk Management, Internal Audit, Governance Risk &amp; Compliance, Financial Services Risk Management, Operational Risk, Regulatory Compliance, Technology Risk, Cybersecurity &amp; Digital Risk, Risk Analytics, Program &amp; Project Risk, Business Resilience, Controls Transformation, Third-Party Risk Management, and Risk Governance &amp; Reporting. Grade-Specific Expectations Grade Expected Focus Senior Consultant Deliver workstreams, perform analysis and documentation, develop client deliverables, and build technical expertise with increasing client exposure. Assistant Manager / Manager Manage workstreams and teams, oversee delivery quality, timelines and stakeholder expectations, coach junior team members, and support proposals and business development. Senior Manager Lead complex engagements, manage senior client relationships, drive business development opportunities, develop people, and strengthen practice capabilities. Director Serve as a strategic advisor to clients, lead major transformation or regulatory programs, drive account growth, build executive relationships, and contribute to the strategic direction of the Risk Consulting practice. Skills and Attributes for Success Strong analytical, problem-solving, and critical-thinking capabilities. Excellent written, verbal, presentation, and stakeholder management skills. Strong project management and organizational abilities. Ability to manage multiple priorities and deliver high-quality outcomes in a fast-paced environment. Strong leadership, teamwork, and client service orientation. Commercial awareness and business acumen. Demonstrates integrity, professionalism, and a commitment to continuous learning. Ability to work effectively in diverse and multicultural teams. To Qualify for the Role, You Must Have A bachelor's or master's degree in Accounting, Finance, Business Administration, Risk Management, Economics, Information Systems, Computer Science, Cybersecurity, Engineering, Mathematics, Statistics, Actuarial Science, or a related discipline. Relevant experience in Risk Consulting, Internal Audit, Enterprise Risk Management, Governance Risk &amp; Compliance, Technology Risk, Cybersecurity, Financial Risk Management, Regulatory Compliance, Banking, Financial Services, Professional Services, or related fields. Experience managing client engagements, risk assessments, transformation initiatives, or regulatory compliance projects appropriate to grade level. Strong proficiency in Microsoft Excel, PowerPoint, and Word. Willingness to travel across the MENA region as business needs arise. Professional Certifications Preferred One or more of the following certifications would be advantageous: CIA, CPA, ACCA, CA, CFE, CRMA, GRCP, PRM, FRM, CFA, CISA, CISSP, CRISC, CGEIT, PMP, ISO 27001 Lead Implementer/Auditor, or other relevant industry certifications. Arabic language skills are considered advantageous across many MENA opportunities. What We Look For We are looking for highly motivated professionals who are passionate about helping organizations solve complex challenges and create long-term value. The ideal candidate demonstrates strong problem-solving capabilities, effective communication skills, leadership potential, intellectual curiosity, and a commitment to delivering exceptional client service while thriving in a collaborative and rapidly changing environment.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>A bachelor's or master's degree in Accounting, Finance, Business Administration, Risk Management, Economics, Information Systems, Computer Science, Cybersecurity, Engineering, Mathematics, Statistics, Actuarial Science, or a related discipline. Relevant experience in Risk Consulting, Internal Audit, Enterprise Risk Management, Governance Risk &amp; Compliance, Technology Risk, Cybersecurity, Financial Risk Management, Regulatory Compliance, Banking, Financial Services, Professional Services, or related fields. Experience managing client engagements, risk assessments, transformation initiatives, or regulatory compliance projects appropriate to grade level. Strong proficiency in Microsoft Excel, PowerPoint, and Word. Willingness to travel across the MENA region as business needs arise.</p><p>We are looking for highly motivated professionals who are passionate about helping organizations solve complex challenges and create long-term value. The ideal candidate demonstrates strong problem-solving capabilities, effective communication skills, leadership potential, intellectual curiosity, and a commitment to delivering exceptional client service while thriving in a collaborative and rapidly changing environment.</p>

<table border="1" cellpadding="0" cellspacing="0" width="737"> <tbody> <tr> <td ><br> <br> &nbsp; <p><strong>Job Title:</strong></p> </td> <td colspan="4" > <p>Manager: Resource Mobilisation and Partnerships</p> </td> </tr> <tr> <td > <p><strong>Job Family:</strong></p> </td> <td colspan="4" > <p>Resource Moblisation</p> </td> </tr> <tr> <td > <p><strong>Department </strong></p> </td> <td colspan="2" > <p>Business Development</p> </td> <td > <p><strong>Unit/Team:</strong></p> </td> <td > <p>CD Unit</p> </td> </tr> <tr> <td > <p><strong>Grade and Salary:</strong></p> </td> <td colspan="2" > <p>E: Manager</p> </td> <td > <p><strong>Contract Type:</strong></p> </td> <td > <p>Fixed Term :1 Year, renewable</p> </td> </tr> <tr> <td > <p><strong>Location:</strong></p> </td> <td colspan="2" > <p>Amman</p> </td> <td > <p><strong>Budget Holder:</strong></p> </td> <td > <p>No</p> </td> </tr> <tr> <td > <p><strong>Reports to: <em>(incl matrix reporting)</em></strong></p> </td> <td colspan="4" > <p>Director – ActionAid Arab Regional Office</p> </td> </tr> <tr> <td > <p><strong>Direct Reports :</strong></p> </td> <td colspan="4" > <p>None currently</p> </td> </tr> <tr> <td > <p><strong>Functional and Technical Reporting:</strong></p> </td> <td colspan="4" > <p>Regional Partnerships Development Advisor (Asia)</p> </td> </tr> <tr> <td > <p><strong>DBS (CRB) / Police Check:</strong></p> </td> <td colspan="4" > <p>N/A</p> <p>&nbsp;</p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>This role require travel</strong></p> </td> <td colspan="4" > <p>Yes – within Arab Region and occasional global travel.</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Role Overview:</strong></p> </td> <td colspan="3" > <p>This is a middle management role responsible for providing strategic leadership across resource mobilisation, donor engagement and partnership development across Syria, Jordan, Lebanon and Tunisia. The position will strengthen ActionAid Arab Regional Office's (AARO) ability to articulate contemporary development and humanitarian priorities, as outlined in the ActionAid Arab Regional Strategy and emerging regional trends, to a wide range of external stakeholders.</p> <p>&nbsp;</p> <p>The postholder will lead efforts to mobilise resources from a diverse portfolio of donors, including institutional donors, trusts and foundations, and high-net-worth individuals (HNWIs). Working closely with the Regional Director, Country Directors and relevant colleagues across the region, the role will develop and implement strategic donor engagement and resource mobilisation plans that leverage ActionAid's expertise in advancing women's rights, youth leadership, humanitarian response, conflict transformation and resilience.</p> <p>&nbsp;</p> <p>The role will work collaboratively with ActionAid International's Business Development and Partnerships as well as funding affiliate teams to identify, develop and pursue new funding opportunities, innovative fundraising approaches and strategic partnerships. As a senior representative of AARO, the postholder will engage with donors, partners and strategic investment initiatives, contributing to the federation's ambitions to diversify income, strengthen financial sustainability, and promote learning and good practice across ActionAid and the wider sector.</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Areas of Responsibilities</strong></p> <p>&nbsp;</p> </td> <td colspan="3" > <p><strong>Key Activities</strong></p> <p>&nbsp;</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Resource Mobilisation Strategy Development and Leadership</strong></p> <p>&nbsp;</p> </td> <td colspan="3" > <ul> <li>Lead the development, implementation and periodic review of AARO's Resource Mobilisation Strategy, ensuring alignment with the ActionAid Arab Regional Strategy, ActionAid International Strategy, and regional priorities.</li> </ul> <p >&nbsp;</p> <ul> <li>Provide strategic advice to the Director of ActionAid Arab Region and Senior Management Team on resource mobilisation, partnership development and emerging funding opportunities to strengthen the long-term financial sustainability of AARO.</li> </ul> <p>&nbsp;</p> <ul> <li>Analyse regional and global donor trends, geopolitical developments, humanitarian and development priorities, and funding landscapes to inform strategic decision-making and organisational positioning.</li> </ul> <p>&nbsp;</p> <ul> <li>Ensure resource mobilisation priorities are integrated into regional planning processes and aligned with programme priorities and organisational objectives.</li> </ul> <p>&nbsp;</p> <ul> <li>Lead the development and regular review of strategic fundraising targets, performance indicators and resource mobilisation priorities, providing analysis and recommendations to senior management.</li> </ul> <p>&nbsp;</p> <ul> <li>Promote a culture of strategic fundraising across AARO by strengthening organisational understanding of donor priorities, funding trends and resource mobilisation opportunities.</li> </ul> <p>&nbsp;</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Business Development and Opportunity Management</strong></p> </td> <td colspan="3" > <ul> <li>Lead the development and implementation of a systematic business development process to identify, assess and prioritise funding opportunities aligned with AARO's strategic priorities.</li> </ul> <p >&nbsp;</p> <ul> <li>Establish and maintain a comprehensive business development pipeline, including a regularly updated database of existing and prospective funding opportunities across institutional donors, trusts and foundations, private philanthropy and other relevant funding sources.</li> </ul> <p>&nbsp;</p> <ul> <li>Develop and maintain a comprehensive database of existing and prospective donor relationships, strategic partners, consortium members and other relevant external stakeholders to support proactive business development and partnership building.</li> </ul> <p>&nbsp;</p> <ul> <li>Lead ongoing donor intelligence by monitoring donor strategies, funding priorities, eligibility criteria, regional trends and emerging opportunities to inform business development and organisational positioning.</li> </ul> <p>&nbsp;</p> <ul> <li>Develop, implement and maintain an effective donor engagement tracking system to record donor interactions, relationship management activities, partnership opportunities and follow-up actions across the region.</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Donor Engagement, Cultivation and Strategic Partnerships</strong></p> </td> <td colspan="3" > <ul> <li>Develop, strengthen and maintain strategic relationships with institutional donors, trusts and foundations, funding affiliates, consortium partners and other key stakeholders to advance AARO's resource mobilisation objectives.</li> </ul> <p >&nbsp;</p> <ul> <li>Represent AARO in donor, partner and consortium meetings, proactively positioning the organisation and identifying opportunities for strategic collaboration.</li> </ul> <p>&nbsp;</p> <ul> <li>Develop and implement donor engagement plans that strengthen relationships, increase visibility and position AARO for future funding opportunities.</li> </ul> <p>&nbsp;</p> <ul> <li>Lead, or support as delegated, the cultivation and strategic engagement of Gulf-based donors and philanthropic partners, identifying opportunities to strengthen relationships, expand partnerships and grow sustainable funding from the region.</li> </ul> <p>&nbsp;</p> <ul> <li>Maintain regular and proactive communication with donors, funding affiliates, consortium partners and the Regional Partnerships Development Advisor by sharing funding intelligence, programme updates, success stories and strategic information that supports donor engagement and organisational positioning.</li> </ul> <p>&nbsp;</p> <ul> <li>Identify, cultivate and coordinate strategic partnerships and consortium opportunities that strengthen AARO's competitiveness and expand its funding portfolio.</li> </ul> </td> </tr> <tr> <td colspan="2" > <p><strong>Bid Development and Quality Assurance</strong></p> </td> <td colspan="3" > <ul> <li>Lead and coordinate the development of high-quality, competitive concept notes, proposals and expressions of interest, ensuring alignment with ActionAid's strategic priorities and donor requirements.</li> </ul> <p>&nbsp;</p> <ul> <li>Coordinate proposal development processes across technical, programme, finance and support teams, ensuring timely contributions, clear accountability and adherence to submission deadlines.</li> </ul> <p>&nbsp;</p> <ul> <li>Facilitate project design and proposal development workshops to support the development of evidence-based, high-quality programme designs, logical frameworks and budgets.</li> </ul> <p>&nbsp;</p> <ul> <li>Provide quality assurance of all funding proposals prior to submission, ensuring technical quality, compliance with donor requirements, value for money, gender responsiveness and organisational standards.</li> </ul> <p>&nbsp;</p> <ul> <li>Develop, maintain and continuously improve proposal development tools, templates, standard operating procedures and quality assurance processes to strengthen fundraising performance across AARO.</li> </ul> <p>&nbsp;</p> <ul> <li>Monitor proposal pipeline performance, including submission outcomes, success rates and lessons learned, and use findings to improve future proposal development and fundraising effectiveness.</li> </ul> </td> </tr> <tr> <td colspan="2" > <p><strong>Grant Compliance and Contract Management</strong></p> </td> <td colspan="3" > <ul> <li>Maintain oversight of grant compliance requirements, ensuring donor contractual obligations, reporting schedules and ActionAid policies are effectively communicated and monitored across the regional portfolio.</li> </ul> <p>&nbsp;</p> <ul> <li>Support the development and maintenance of a grant management database to facilitate effective contract management and ensure accurate and timely updates to the ActionAid International Contract Management System (CMS).</li> </ul> <p>&nbsp;</p> <ul> <li>Establish and maintain systems to proactively monitor donor reporting deadlines, providing timely alerts and reminders to the Senior Management Team, Project Managers and relevant staff to ensure contractual obligations are met.</li> </ul> <p>&nbsp;</p> <ul> <li>Work closely with Finance and Programme teams to ensure projects are appropriately costed, maximise cost recovery and comply with donor budgeting and financial requirements.</li> </ul> <p>&nbsp;</p> <ul> <li>Keep abreast of donor compliance requirements and communicate changes in donor regulations, policies and contractual obligations to relevant staff to strengthen organisational compliance.</li> </ul> </td> </tr> <tr> <td colspan="2" > <p ><strong>Representation, Networking and Knowledge Management</strong></p> <p >&nbsp;</p> </td> <td colspan="3" > <ul> <li>Represent AARO at regional and international forums, networks, donor briefings, affiliate meetings, consultations and other strategic events to enhance ActionAid's profile, influence and fundraising opportunities.</li> </ul> <p >&nbsp;</p> <ul> <li>Represent AARO in external engagements and strategic partnerships in the absence of the Regional Director, as delegated.</li> </ul> <p >&nbsp;</p> <ul> <li>Build and maintain relationships with relevant networks, alliances and sector platforms to strengthen organisational learning, collaboration and strategic positioning.</li> </ul> <p>&nbsp;</p> <ul> <li>Promote knowledge sharing across AARO and the wider ActionAid Federation by capturing, documenting and disseminating fundraising intelligence, good practices, lessons learned and emerging opportunities.</li> </ul> <p >&nbsp;</p> <ul> <li>Work proactively with programme, advocacy and communications teams to develop compelling fundraising and donor-facing materials, including case studies, success stories, learning products and other strategic communications.</li> </ul> <p>&nbsp;</p> </td> </tr> <tr> <td colspan="2" > <p><strong>People Management </strong></p> <p >&nbsp;</p> </td> <td colspan="3" > <p>No current direct reports but this position is likely to evolve and people management skills of the candidate is an advantage&nbsp;</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Other delivery on strategic/ functional priorities (Directorate-specific - maximum 5 KPIs) </strong></p> </td> <td colspan="3" > <p >• Residual task will be assigned by the Line Manager and the Functional Manager from time to time as required for this function.</p> <p >&nbsp;</p> <p >&nbsp;</p> </td> </tr> <tr> <td>&nbsp;</td> <td>&nbsp;</td> <td>&nbsp;</td> <td>&nbsp;</td> <td>&nbsp;</td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0" width="743"> <tbody> <tr> <td colspan="2" > <p><strong>PERSON SPECIFICATIONS</strong></p> </td> </tr> <tr> <td > <p><strong>Education and Qualifications</strong></p> </td> <td > <p >Graduate Degree</p> </td> </tr> <tr> <td > <p><strong>Essential Experience</strong></p> </td> <td > <ul> <li>Minimum of 5 years' progressively responsible experience in programme Design, resource mobilisation, business development or fundraising within the international development and/or humanitarian sector of which at least 1-2 years should be in a functional / Technical Fund Raising / Donor Engagement role.</li> <li>Demonstrated experience in developing successful funding proposals and concept notes for institutional donors, trusts and foundations, multilateral agencies and other strategic funding partners.</li> <li>Proven experience in identifying, cultivating and managing donor relationships, partnerships and business development opportunities.</li> <li>Experience in coordinating multi-disciplinary proposal development processes and working collaboratively across programme, finance and support functions.</li> <li>Experience in developing and implementing resource mobilisation strategies, donor engagement plans or business development initiatives.</li> <li>Experience working with donor compliance requirements, grant management processes and contract management systems is desirable.</li> </ul> </td> </tr> <tr> <td > <p><strong>Essential Knowledge </strong></p> </td> <td > <ul> <li>Sound knowledge of the regional and global funding landscape, including trends, opportunities and challenges affecting resource mobilisation within the development and humanitarian sectors. <strong>Knowledge and working experience with Gulf donors a plus.</strong></li> <li>Strong understanding of the donor landscape, including institutional donors, funding affiliates, trusts and foundations, private philanthropy, consortium partners and other key stakeholders relevant to the Arab region.</li> <li>Significant knowledge of contemporary development, humanitarian and geopolitical issues affecting the Arab region and their implications for programming and resource mobilisation.</li> <li>Strong understanding of donor compliance requirements, grant management principles and risk management frameworks applicable to high-risk operating environments, including Financial Action Task Force (FATF) standards.</li> <li>Knowledge of due diligence requirements, partner risk assessments and compliance obligations associated with managing grants in high-risk and fragile contexts.</li> </ul> <p >&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Essential skills</strong></p> </td> <td > <ul> <li>Excellent written and verbal communication skills, with the ability to communicate complex ideas clearly and persuasively to diverse audiences.</li> <li>Strong presentation, facilitation and influencing skills, with the ability to represent the organisation effectively to donors, partners and senior stakeholders.</li> <li>Excellent proposal writing, editing and report writing skills, with the ability to produce high-quality donor-facing communications and fundraising materials.</li> <li>Strong interpersonal and relationship management skills, with the ability to build effective working relationships and collaborate across all levels of the organisation and with external partners.</li> <li>Strong planning, organisational and coordination skills, with the ability to manage multiple priorities and deliver high-quality outputs under tight deadlines.</li> </ul> </td> </tr> <tr> <td > <p><strong>Language requirements</strong></p> </td> <td > <ul> <li>Strong Communication Skills in English and Arabic</li> </ul> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0" width="104%"> <tbody> <tr> <td colspan="2" > <p><strong>Typical People Management Responsibility </strong></p> </td> </tr> <tr> <td > <p><strong>Approximate number of people managed in total</strong></p> </td> <td > <p><strong>NA</strong></p> </td> </tr> <tr> <td > <p><strong>Matrix Manager – (projects/dotted line)</strong></p> </td> <td > <p><strong>No</strong></p> </td> </tr> <tr> <td > <p><strong>Team Leader</strong></p> </td> <td > <p><strong>No </strong></p> </td> </tr> <tr> <td > <p><strong>Grandfather- manager of Team Leaders/Managers</strong></p> </td> <td > <p><strong>No </strong></p> </td> </tr> <tr> <td colspan="2" > <p><strong>What is the global remit?&nbsp; Operates in:</strong></p> </td> </tr> <tr> <td > <p><strong>Own country</strong></p> </td> <td > <ul> <li><strong>Any country within ActionAid’s Arab regional Office remit. </strong></li> <li><strong>Only Nationals with Right to work in the country of Operation will be shortlisted&nbsp; </strong></li> </ul> </td> </tr> <tr> <td > <p><strong>Geographic Region</strong></p> </td> <td > <p><strong>Yes</strong></p> </td> </tr> <tr> <td > <p><strong>Multiple Geographic Regions</strong></p> </td> <td > <ul > <li>&nbsp;</li> </ul> </td> </tr> <tr> <td > <p><strong>Remit covers all ActionAid countries</strong></p> </td> <td > <p><strong>Yes (Only in Countries Under ActionAid Arab Regional Office remit)</strong></p> </td> </tr> <tr> <td > <p><strong>Financial (limits/mandates)</strong></p> </td> <td > <p><strong>within the Budget in concurrence with the Line Manager. </strong></p> </td> </tr> <tr> <td > <p><strong>Direct departmental budget: </strong></p> </td> <td > <p><strong>No</strong></p> </td> </tr> <tr> <td > <p><strong>Organisation-wide expenditure </strong></p> </td> <td > <p><strong>No</strong></p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>This Job Description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff.&nbsp;Other tasks may be assigned as necessary according to organizational needs.</p> <p>It is part of every staff member's responsibility to contribute to ActionAid International culture and comply with organisation’s values and code of conduct. Staff are also committed to:</p> <ul> <li><strong>&nbsp;&nbsp;Leading Innovation and Change </strong>Establish a culture of excellence in respective team that values experimentation and continuous improvement</li> <li><strong>Feminist Leadership</strong>: Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power)</li> <li><strong>AAI Values Practice: </strong>&nbsp;Ensure personal and team culture that demonstrates all of AAI values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility</li> <li><strong>Promoting a healthy and safe working environment: </strong>ActionAid is committed to promoting SHEA and Safeguarding policies and values and has a <strong>zero-tolerance </strong>policy for any form of sexual exploitation and abuse to create a safe working environment for the staff.</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>LINE MANAGER ; Director, AA Arab Regional Office </strong></p> </td> </tr> <tr> <td > <p><strong>DATE :</strong></p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>PEOPLE AND CULTURE :</strong></p> </td> </tr> <tr> <td > <p><strong>DATE :</strong></p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p>