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<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Provide a warm, engaging welcome to all guests and visitors at the hotel.<br> Maintain a good relationship with all taxi drivers.<br> Ensure the traffic of front entrance is in good order at all times.<br> Ensure the front entrance is clean and tidy, paying special attention to all glass areas and the main doors as well as emptying ashtrays when required.<br> Ensure all happenings or accidents at the front entrance are reported to the Guest Service Manager in a timely manner.<br> Organize taxis for all in-house guests and patrons.<br> Ensure all patrons’ or guests’ cars are parked properly with care.<br> Make guests aware of any dents/scratches before issuing of valet ticket.<br> Liaise with valet staff for parking and collecting of cars.<br> Ensure a high awareness of security at all times.<br> Be aware of all functions that are taking place in the hotel and direct guests to the correct destination.<br> Display an attitude of friendliness, courtesy and sincerity to all guests (both internal and external), making them feel welcome and at ease.<br> Maintain amicable and co-operative working relations with other departments in the hotel.<br> Comply with all health and safety legislation, using working practices that are safe and sensible to your colleagues and to yourself.<br> Be aware of the departmental schedule and always be on time for duty.</p> <h4>Qualifications</h4> <p>Proficient in English (verbal and written).<br> Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.<br> Must be flexible in terms of working hours and willing to work overnight.<br> Prior experience in customer service an asset.</p> <h4>Additional information</h4> <p>Experience is an asset.<br> Prior experience working with Opera or a related system.<br> Strong interpersonal and problem-solving abilities.<br> Fluency in English; additional languages are a plus.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Provide a warm, engaging welcome to all guests and visitors at the hotel.<br> Maintain a good relationship with all taxi drivers.<br> Ensure the traffic of front entrance is in good order at all times.<br> Ensure the front entrance is clean and tidy, paying special attention to all glass areas and the main doors as well as emptying ashtrays when required.<br> Ensure all happenings or accidents at the front entrance are reported to the Guest Service Manager in a timely manner.<br> Organize taxis for all in-house guests and patrons.<br> Ensure all patrons’ or guests’ cars are parked properly with care.<br> Make guests aware of any dents/scratches before issuing of valet ticket.<br> Liaise with valet staff for parking and collecting of cars.<br> Ensure a high awareness of security at all times.<br> Be aware of all functions that are taking place in the hotel and direct guests to the correct destination.<br> Display an attitude of friendliness, courtesy and sincerity to all guests (both internal and external), making them feel welcome and at ease.<br> Maintain amicable and co-operative working relations with other departments in the hotel.<br> Comply with all health and safety legislation, using working practices that are safe and sensible to your colleagues and to yourself.<br> Be aware of the departmental schedule and always be on time for duty.</p> <h4>Qualifications</h4> <p>Proficient in English (verbal and written).<br> Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.<br> Must be flexible in terms of working hours and willing to work overnight.<br> Prior experience in customer service an asset.</p> <h4>Additional information</h4> <p>Experience is an asset.<br> Prior experience working with Opera or a related system.<br> Strong interpersonal and problem-solving abilities.<br> Fluency in English; additional languages are a plus.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <ul> <li>To assist the guests with all different queries.</li> <li>To act according to the complaint handling standards & procedures.</li> <li>To report for duty as per the rota, clean and tidy, wearing the correct uniform and name badge and ensure that the attendance record is signed both at the beginning and at the end of each shift.</li> <li>Provide excellent guest service by discovering all of our guests needs and acting on these needs promptly, effectively and with confidence.</li> <li>Work across all areas of Food & Beverage Department, to ensure that guest expectations are exceeded and standards are consistently maintained.</li> <li>To be fully conversant with all F&B department policies and procedures.</li> <li>When fully competent, to work with the Manager and Lead Servers to provide effective on job training and coaching of new staff to help develop a highly skilled and motivated team, committed to both Hotel and departmental goals.</li> <li>Consistently offer professional, friendly and engaging service.</li> <li>Assist guests regarding menu items in an informative and helpful way.</li> <li>Follow outlet policies, procedures and service standards.</li> <li>Have full knowledge of beverage lists and promotions.</li> <li>Have full knowledge of all menu items, garnishes, contents and preparation methods.</li> <li>Follow all safety and sanitation policies when handling food and beverage.</li> <li>Must be able to speak, read, write and understand the primary language(s) used in the workplace.</li> <li>Other duties as assigned.</li> </ul> <h4>Qualifications</h4> <ul> <li>Previous service experience an asset.</li> <li>Must be computer and system literate.</li> <li>Excellent communication and organizational skills.</li> <li>Strong interpersonal and problem solving abilities.</li> <li>Ability to work well under pressure in a fast paced environment.</li> <li>Ability to work cohesively with fellow colleagues as part of a team.</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li> <li>Good English communication skills.</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Strong interpersonal and problem solving abilities.</li> <li>Fluency in English, additional languages are a plus.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <ul> <li>To assist the guests with all different queries.</li> <li>To act according to the complaint handling standards & procedures.</li> <li>To report for duty as per the rota, clean and tidy, wearing the correct uniform and name badge and ensure that the attendance record is signed both at the beginning and at the end of each shift.</li> <li>Provide excellent guest service by discovering all of our guests needs and acting on these needs promptly, effectively and with confidence.</li> <li>Work across all areas of Food & Beverage Department, to ensure that guest expectations are exceeded and standards are consistently maintained.</li> <li>To be fully conversant with all F&B department policies and procedures.</li> <li>When fully competent, to work with the Manager and Lead Servers to provide effective on job training and coaching of new staff to help develop a highly skilled and motivated team, committed to both Hotel and departmental goals.</li> <li>Consistently offer professional, friendly and engaging service.</li> <li>Assist guests regarding menu items in an informative and helpful way.</li> <li>Follow outlet policies, procedures and service standards.</li> <li>Have full knowledge of beverage lists and promotions.</li> <li>Have full knowledge of all menu items, garnishes, contents and preparation methods.</li> <li>Follow all safety and sanitation policies when handling food and beverage.</li> <li>Must be able to speak, read, write and understand the primary language(s) used in the workplace.</li> <li>Other duties as assigned.</li> </ul> <h4>Qualifications</h4> <ul> <li>Previous service experience an asset.</li> <li>Must be computer and system literate.</li> <li>Excellent communication and organizational skills.</li> <li>Strong interpersonal and problem solving abilities.</li> <li>Ability to work well under pressure in a fast paced environment.</li> <li>Ability to work cohesively with fellow colleagues as part of a team.</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li> <li>Good English communication skills.</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Strong interpersonal and problem solving abilities.</li> <li>Fluency in English, additional languages are a plus.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Key interactions</h4> <p> </p> <h4>Key responsibilities</h4> <ul> <li>Welcome children and their families in a warm and friendly manner.</li> <li>Supervise children at all times to ensure their safety and well-being.</li> <li>Plan, organize, and lead recreational, educational, and creative activities.</li> <li>Maintain a clean, safe, and organized Kids Club environment.</li> <li>Follow hotel policies, child protection procedures, and health and safety standards.</li> <li>Assist with arts and crafts, games, sports, storytelling, and themed events.</li> <li>Report incidents, accidents, or concerns promptly to the supervisor.</li> <li>Build positive relationships with children and parents.</li> <li>Ensure all equipment and toys are clean, safe, and in good condition.</li> <li>Support special events, birthday parties, and holiday programs as required.</li> <li>Maintain attendance records and obtain required parental consent where applicable.</li> </ul> <h4>Qualifications</h4> <ul> <li>High school diploma or equivalent.</li> <li>Previous experience working with children in hospitality, childcare, education, or recreation is preferred.</li> <li>First Aid and CPR certification is an advantage.</li> <li>Strong communication and interpersonal skills.</li> <li>Energetic, patient, creative, and enthusiastic personality.</li> <li>Ability to work flexible hours, including weekends and holidays.</li> <li>Good command of English; additional languages are an advantage.</li> </ul> <h4>Skills & competencies</h4> <ul> <li>Child supervision and care</li> <li>Guest service excellence</li> <li>Teamwork</li> <li>Communication skills</li> <li>Creativity and activity planning</li> <li>Problem-solving</li> <li>Attention to safety</li> <li>Time management</li> </ul> <h4>Physical requirements</h4> <ul> <li>Ability to stand and walk for extended periods.</li> <li>Ability to participate in physical activities and games with children.</li> <li>Ability to lift and move activity equipment when necessary.</li> </ul> <p> </p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Key interactions</h4> <p> </p> <h4>Key responsibilities</h4> <ul> <li>Welcome children and their families in a warm and friendly manner.</li> <li>Supervise children at all times to ensure their safety and well-being.</li> <li>Plan, organize, and lead recreational, educational, and creative activities.</li> <li>Maintain a clean, safe, and organized Kids Club environment.</li> <li>Follow hotel policies, child protection procedures, and health and safety standards.</li> <li>Assist with arts and crafts, games, sports, storytelling, and themed events.</li> <li>Report incidents, accidents, or concerns promptly to the supervisor.</li> <li>Build positive relationships with children and parents.</li> <li>Ensure all equipment and toys are clean, safe, and in good condition.</li> <li>Support special events, birthday parties, and holiday programs as required.</li> <li>Maintain attendance records and obtain required parental consent where applicable.</li> </ul> <h4>Qualifications</h4> <ul> <li>High school diploma or equivalent.</li> <li>Previous experience working with children in hospitality, childcare, education, or recreation is preferred.</li> <li>First Aid and CPR certification is an advantage.</li> <li>Strong communication and interpersonal skills.</li> <li>Energetic, patient, creative, and enthusiastic personality.</li> <li>Ability to work flexible hours, including weekends and holidays.</li> <li>Good command of English; additional languages are an advantage.</li> </ul> <h4>Skills & competencies</h4> <ul> <li>Child supervision and care</li> <li>Guest service excellence</li> <li>Teamwork</li> <li>Communication skills</li> <li>Creativity and activity planning</li> <li>Problem-solving</li> <li>Attention to safety</li> <li>Time management</li> </ul> <h4>Physical requirements</h4> <ul> <li>Ability to stand and walk for extended periods.</li> <li>Ability to participate in physical activities and games with children.</li> <li>Ability to lift and move activity equipment when necessary.</li> </ul> <p> </p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Key Interactions</p><br><p>Key Responsibilities</p><br><p>• Welcome children and their families in a warm and friendly manner.&nbsp;</p><br><p>• Supervise children at all times to ensure their safety and well-being.&nbsp;</p><br><p>• Plan, organize, and lead recreational, educational, and creative activities.&nbsp;</p><br><p>• Maintain a clean, safe, and organized Kids Club environment.&nbsp;</p><br><p>• Follow hotel policies, child protection procedures, and health and safety standards.&nbsp;</p><br><p>• Assist with arts and crafts, games, sports, storytelling, and themed events.&nbsp;</p><br><p>• Report incidents, accidents, or concerns promptly to the supervisor.&nbsp;</p><br><p>• Build positive relationships with children and parents.&nbsp;</p><br><p>• Ensure all equipment and toys are clean, safe, and in good condition.&nbsp;</p><br><p>• Support special events, birthday parties, and holiday programs as required.&nbsp;</p><br><p>• Maintain attendance records and obtain required parental consent where applicable.&nbsp;</p><br><p>Qualifications</p><br><p>• High school diploma or equivalent.&nbsp;</p><br><p>• Previous experience working with children in hospitality, childcare, education, or recreation is preferred.&nbsp;</p><br><p>• First Aid and CPR certification is an advantage.&nbsp;</p><br><p>• Strong communication and interpersonal skills.&nbsp;</p><br><p>• Energetic, patient, creative, and enthusiastic personality.&nbsp;</p><br><p>• Ability to work flexible hours, including weekends and holidays.&nbsp;</p><br><p>• Good command of English; additional languages are an advantage.&nbsp;</p><br><p>Skills &amp; Competencies</p><br><p>• Child supervision and care&nbsp;</p><br><p>• Guest service excellence&nbsp;</p><br><p>• Teamwork&nbsp;</p><br><p>• Communication skills&nbsp;</p><br><p>• Creativity and activity planning&nbsp;</p><br><p>• Problem-solving&nbsp;</p><br><p>• Attention to safety&nbsp;</p><br><p>• Time management&nbsp;</p><br><p>Physical Requirements</p><br><p>• Ability to stand and walk for extended periods.&nbsp;</p><br><p>• Ability to participate in physical activities and games with children.&nbsp;</p><br><p>• Ability to lift and move activity equipment when necessary.</p><br><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced and highly creative Head Chef to lead the culinary operations for a bold and playful dining concept bringing together contemporary global cuisine, creative comfort food, and indulgent desserts within one distinctive guest experience.<br> The menu takes inspiration from around the world, combining Asian flavours and techniques with Italian classics, contemporary burgers and sandwiches, globally inspired starters, and a strong focus on indulgent chocolate and pastry creations.<br> The Head Chef will be responsible for maintaining the quality and consistency of the existing menu while continuously developing the culinary offering in line with the personality of the brand.<br> This role requires a chef who understands modern casual dining, international flavours, high-volume service, menu development, presentation, and commercial kitchen management .<br> The successful candidate will be both a creative culinary leader and a strong operator, capable of translating an imaginative menu into a consistently excellent product while managing food costs, kitchen performance, quality, and team development.<br> This role is based in Saudi Arabia, relocation support is provided.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: An opportunity to lead the founding team launching a new in house Persian restaurant concept by SIHAMCO - a first within The Groves' Portfolio.<br> Competitive salary packages – aligned with market standards and experience Health insurance, accommodation provided and transportation allowance Career development &amp; Internal promotions – grow with us across departments and seasons Creative &amp; collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality &amp; entertainment concepts – gain experience in premium F&amp;B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world About The Company SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br> Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> Lead the overall kitchen operation, ensuring a consistently high standard of food quality, presentation, taste, and execution.<br> Oversee the preparation and service of a diverse menu incorporating Asian, Italian, American and contemporary global influences .<br> Maintain and continuously improve recipes, plating standards, preparation methods, and kitchen SOPs.<br> Ensure consistency across the menu, from starters and salads through to burgers, sandwiches, pasta, Asian-inspired dishes, and desserts.<br> Work closely with the management team on menu development, seasonal changes, new dishes, promotions, and special culinary activations.<br> Develop innovative dishes that fit the playful and creative identity of Little Krazy while remaining commercially viable.<br> Ensure all recipes are properly documented with accurate ingredients, yields, portion sizes, preparation methods, and presentation standards.<br> Manage food costs, portion control, wastage, yields, and GP in line with agreed targets.<br> Monitor food quality and ensure all ingredients meet the required standards.<br> Work closely with suppliers and procurement teams to source quality ingredients at competitive prices.<br> Lead daily kitchen briefings, tastings, quality checks, and service preparation.<br> Ensure smooth communication and coordination between kitchen sections and front-of-house during service.<br> Recruit, train, coach, and develop the kitchen brigade to create a strong, disciplined, and motivated team.<br> Manage kitchen scheduling, staffing requirements, section allocation, and daily operational priorities.<br> Ensure strict compliance with food safety, HACCP, hygiene, sanitation, and health and safety requirements.<br> Maintain a clean, organised, efficient, and professional kitchen environment.<br> Monitor kitchen equipment and ensure proper maintenance and safe operation.<br> Stay informed about international culinary trends, new techniques, ingredients, and contemporary dining concepts.<br> Introduce new ideas and culinary experiences that strengthen Little Krazy's identity and differentiate the concept from competitors.<br> Culinary Profile The ideal candidate should have strong experience across a multi-cuisine, contemporary restaurant environment , with an understanding of: Asian-inspired cuisine and flavours Japanese and Korean techniques and ingredients Italian pasta and classic sauces Contemporary burgers and sandwiches Modern comfort food International salads and starters Chocolate, pastry and indulgent desserts Modern plating and presentation High-volume restaurant production Experience working with diverse menus and concepts is particularly important, as the role requires a chef who can confidently move between different culinary styles while maintaining consistency and quality.<br></span> </div>

<p>Support the daily operation of the outlet, ensuring exceptional guest service and adherence to Four Seasons standards. Lead by example by being highly visible on the floor, engaging with guests, anticipating their needs, and creating personalized dining experiences. Assist in maximizing outlet revenue through effective table management, reservation planning, and operational efficiency during peak business periods. Build lasting relationships with guests by recognizing preferences, encouraging repeat visits, and ensuring memorable experiences. Respond promptly and professionally to guest feedback, concerns, and special requests, taking ownership to achieve complete guest satisfaction. Supervise, coach, and motivate the outlet team, ensuring high standards of service, product knowledge, grooming, and professional conduct. Support the planning and execution of special events, promotions, and menu initiatives in collaboration with the culinary and beverage teams. Maintain the highest standards of cleanliness, presentation, safety, and maintenance throughout the outlet by conducting regular inspections. Assist in controlling labor costs, operating expenses, purchasing, and inventory to achieve departmental financial objectives. Monitor service quality and identify opportunities to enhance operational efficiency and the overall guest experience. Work collaboratively with Culinary, Stewarding, Housekeeping, Engineering, and other hotel departments to ensure seamless operations. Participate in daily briefings, departmental meetings, and training sessions while fostering a positive and collaborative team environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous supervisory or management experience in a luxury hotel, fine dining restaurant, or upscale Food &amp; Beverage operation. A genuine passion for hospitality and delivering exceptional guest experiences. Strong leadership and coaching skills with the ability to motivate, develop, and inspire a diverse team. Excellent communication and interpersonal skills with the confidence to engage with guests and colleagues at all levels. Strong organizational, problem-solving, and decision-making abilities in a fast-paced environment. Financial awareness with experience supporting labor management, cost control, purchasing, and inventory. Excellent command of English; additional language skills are considered an advantage. Flexibility to work evenings, weekends, and public holidays based on operational requirements.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>ROLE SUMMARY</strong> As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction. <strong>WHAT S ON YOUR PLATE:</strong> Partner Relationship Management: Build and maintain strong, long-term relationships with existing restaurant and vendor partners. Ensure high partner satisfaction and retention through proactive communication, support, and service excellence. Serve as a trusted advisor, providing partners with insights that support their business growth on the platform. Data-Driven Consulting: Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics. Share actionable recommendations based on performance metrics to drive revenue and efficiency. Conduct regular business reviews to align on results, opportunities, and growth plans. Account Growth &amp; Optimization: Identify growth opportunities within the portfolio upsell services, suggest cross-promotions, and improve partner performance. Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion. Recommend and coordinate marketing campaigns and promotional offers to drive order volume. Cross-Functional Collaboration: Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly. Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts. Contract Management &amp; Compliance: Negotiate and renew commercial agreements to ensure a fair and strategic partnership. Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>WHAT DID WE ORDER:</strong> Bachelor's degree in Business, Marketing, or a related field. 2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus). Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights. Excellent communication, negotiation, and interpersonal skills. Customer-first mindset with a strong focus on delivering value to partners. *Residency in or relocation to X is a must* Self-starter with the ability to work independently in a fast-paced environment. Fluency in X Language is a must</p><p></p></section>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart. Join us and become a Heartist®.</p> <h4>Job description</h4> <h4>Responsibilities:</h4> <p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p> <ul> <li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li> <li>Maintain the highest standard of professionalism, ethics and attitude towards guests and colleagues.</li> <li>Assist guests with check-in, check-out, and general hotel inquiries.</li> <li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li> <li>Coordinate with other hotel departments to ensure seamless guest experiences.</li> <li>Conduct daily guest engagement activities and follow up on guest feedback.</li> <li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li> <li>Maintain accurate guest profiles and update relevant information in the hotel system.</li> <li>Promote hotel facilities, services, and special offers to guests.</li> <li>Monitor guest satisfaction levels and contribute to improving service quality.</li> <li>Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager - allocation of rooms, Housekeeping - amenities and special preferences, Room Service - amenities, and Concierge/Bell Service - luggage handling).</li> <li>Support the Front Office team during peak operational periods when required.</li> <li>Ensure compliance with hotel policies, procedures, and brand standards.</li> <li>Ensure daily guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports.</li> <li>Meet the required daily quota for guest courtesy calls as established by management.</li> <li>Conduct show around of the hotel when requested.</li> <li>Maintain a complete knowledge of: <ul> <li>Hotel features/services, hours of operation.</li> <li>Hotel restaurant and menu price range.</li> <li>Hotel room types, numbers, names, amenities and location.</li> <li>All the Repeat Guest/Special Guest programs and packages.</li> <li>All room rates, special packages and promotions.</li> </ul> </li> <li>Coordinate and assist with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests.</li> <li>Follow hotel’s telephone etiquette standards.</li> <li>Enroll new loyalty members and update certificate maintenance when applicable.</li> <li>Drive rate and RevPAR through up-selling room brand.</li> <li>Follow departmental policies and procedures.</li> <li>Follow all safety and sanitation policies.</li> <li>Other duties as assigned.</li> </ul> <h4>Qualifications</h4> <ul> <li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li> <li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong guest service and problem-solving abilities.</li> <li>Professional appearance and positive attitude.</li> <li>Ability to work under pressure and handle multiple tasks effectively.</li> <li>Strong organizational and time management skills.</li> <li>Proficient in the English language (verbal and written).</li> <li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li> <li>Knowledge of computerized Front Office systems required.</li> <li>Must have the ability to handle cash effectively and accurately.</li> </ul> <h4>Additional information</h4> <h4>Physical requirements:</h4> <ul> <li>Ability to stand and walk for extended periods.</li> <li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li> </ul></p><p></p>

<p>Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who Are We❓ We Are Foodics!<br> a leading restaurant management ecosystem and payment tech provider.<br> Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait.<br> We are currently serving customers and partners in over 35 different countries worldwide.<br> Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far!<br> making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.<br> Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<br> The Job in a Nutshell Here is an opportunity to those of you who are motivated by ambitious targets and goals!<br> We are hiring Sales Executive to focus on outreach, prospecting, lead qualification, and closing for our product You will be connecting with as many leads as possible and determining on good customer fit.<br> Moving leads through the sales pipeline and push towards lead closure when possible.<br> If you wish to join the new team who will be owning the success of our product, and add a new success story to your career journey, apply now!<br> What You will Do ❓ Achieve Targets: Maintain a high closing ratio on qualified leads.<br> Meet and exceed daily, weekly, and monthly KPIs to hit sales targets.<br> Lead Generation and Acquisition: Generate new leads by leveraging digital marketing campaigns and participating in industry networking events.<br> Convert demo sessions into confirmed sales.<br> Relationship Management: Establish relationships with new strategic partners and maintain positive business relationships with existing and potential partners to ensure future sales.<br> CRM Proficiency: Use CRM systems to follow up on projects and cases related to customers, ensuring meticulous tracking and reporting of sales activities.<br> Data-Driven Approach: Leverage data and CRM insights to inform sales strategies and optimize performance.<br> Pipeline Generation: Proven ability to generate a sales pipeline that is four times the monthly quota.<br> Skill Development: Complete all scheduled training sessions on new product features and advanced sales techniques.<br> Achieve high scores on product knowledge assessments.<br> I nnovative Mindset: Foster a creative and dynamic startup attitude, contributing innovative ideas to drive business growth.<br> What Are We Looking For❓ Educational Background: BS/BA degree in Business, Information Technology, Computer Science, or a related field.<br> Sales Experience: 2-3 years of direct sales experience in Information Technology, FMCG, Software, or SaaS industries is preferred.<br> Talented fresh graduates with a passion for SaaS sales will also be considered.<br> Analytical Skills: Strong analytical and problem-solving abilities.<br> Communication Skills: Excellent communication skills in English and Arabic.<br> Fluency in other languages is a plus.<br> Mobility: Valid driver’s license and access to a personal car, with a willingness to conduct fieldwork.<br> Independence: Self-starter with the ability to work independently across functional groups and manage multiple initiatives simultaneously.<br> Adaptability: Flexibility to thrive in a fast-paced and evolving environment.<br> Passion: Enthusiasm for technology and being part of a fast-growing SaaS company.<br> Who Will Excel❓ Previous experience in the SaaS, technology, or F&amp;B industry.<br> A proactive approach with a track record of exceeding sales targets.<br> A collaborative team player with a passion for driving growth and innovation.<br> Restaurant operations experience is a plus.<br> What We Offer You❗ We believe you will love working at Foodics!<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p> ROLE SUMMARY </p> <p> As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction. </p> <p> </p> <p> WHAT S ON YOUR PLATE: </p> <p> Partner Relationship Management: </p> <ul> <li> <p> Build and maintain strong, long-term relationships with existing restaurant and vendor partners. </p> </li> <li> <p> Ensure high partner satisfaction and retention through proactive communication, support, and service excellence. </p> </li> <li> <p> Serve as a trusted advisor, providing partners with insights that support their business growth on the platform. </p> </li> </ul> <p> Data-Driven Consulting: </p> <ul> <li> <p> Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics. </p> </li> <li> <p> Share actionable recommendations based on performance metrics to drive revenue and efficiency. </p> </li> <li> <p> Conduct regular business reviews to align on results, opportunities, and growth plans. </p> </li> </ul> <p> Account Growth &amp; Optimization: </p> <ul> <li> <p> Identify growth opportunities within the portfolio upsell services, suggest cross-promotions, and improve partner performance. </p> </li> <li> <p> Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion. </p> </li> <li> <p> Recommend and coordinate marketing campaigns and promotional offers to drive order volume. </p> </li> </ul> <p> Cross-Functional Collaboration: </p> <ul> <li> <p> Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly. </p> </li> <li> <p> Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts. </p> </li> </ul> <p> Contract Management &amp; Compliance: </p> <ul> <li> <p> Negotiate and renew commercial agreements to ensure a fair and strategic partnership. </p> </li> <li> <p> Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability. </p> </li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p> WHAT DID WE ORDER: </p> <ul> <li> <p> Bachelor's degree in Business, Marketing, or a related field. </p> </li> <li> <p> 2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus). </p> </li> <li> <p> Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights. </p> </li> <li> <p> Excellent communication, negotiation, and interpersonal skills. </p> </li> <li> <p> Customer-first mindset with a strong focus on delivering value to partners. </p> </li> <li> <p> *Residency in or relocation to X is a must* </p> </li> <li> <p> Self-starter with the ability to work independently in a fast-paced environment. </p> </li> <li> <p> Fluency in X Language is a must </p> </li> </ul> <p> <br> </p> <p><br></p></div><p></p></section>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Key deliverables and responsibilities</h4> <h4>Operations:</h4> <ul> <li>Is responsible for the safety of guests and employees that are inside the designated swimming areas (pool) during the posted business hours.</li> <li>Must be certified lifeguard of any of the world's Lifeguard Associations and on active status.</li> <li>Artificial respiration (mouth-to-mouth).</li> <li>Cardiopulmonary resuscitation (CPR).</li> <li>Is responsible for the safety set-up at the pool which includes: <ul> <li>Set up of the life-saving flotation devices along the shoreline / around the pool.</li> <li>Correct flag (colours) must be put up during business hours.</li> <li>Rescue surfboard ready on the shoreline.</li> <li>First aid kit at the pool office.</li> <li>Posting of business hours.</li> <li>Depth of the pool(s).</li> <li>Water and air temperatures.</li> <li>Wind force / wind speed.</li> </ul> </li> <li>Is responsible to respond to any emergency within our swimming area / pool area.</li> <li>Monitors, observes and controls the windsurfers, sailors and sea bikes while out on the sea. Supervises and organises rescue of windsurfers, sailing boats or sea bikes if needed.</li> <li>Is responsible to ensure that all water sport activities / pool activities are executed according to the RSA Manual safety procedures (life or flotation devices must be worn etc.).</li> <li>Is responsible that safety rules and regulations are posted at the pool centre.</li> <li>Is responsible for a temporary replacement while going to the bathroom and for lunch or breaks etc.</li> <li>Maintains appropriate standards of conduct, dress, hygiene, uniform appearance and posture of himself/herself and all personnel involved in the life-saving operations.</li> <li>Performs related duties and special projects as assigned by the Recreation Manager or his/her delegate.</li> <li>To carry out any other reasonable duties and responsibilities as assigned.</li> </ul> <h4>Additional information</h4> <h4>Your team and working environment:</h4> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Ensure the highest levels of guest service through the application of all Fairmont standard operating policies.<br> To make sure all soiled linen is regularly emptied from the pantry and returned to the linen room.<br> To stock up all pantries with clean linen according to par-stock.<br> To assist the linen room as required with daily tasks.<br> To report immediately any lost and found article(s) to the Royal Service office.<br> To report any equipment which is malfunctioning.<br> To be responsible to sign for assigned key, pager, work paper and return by end of shift.<br> To vacuum all corridors and staircases as assigned by section.<br> To bring any guest supplies weekly to pantries according to weekly order list.<br> To note all guest requests received via Royal Service office / supervisors and carry out exactly all requests.<br> To move furniture from time to time.<br> To refill daily chemicals.<br> To clean all walls lights / ceiling lights as required.<br> Assist with other responsibilities and duties in the absence of other team members or other tasks assigned by the manager.<br> To assist with the removal of guestroom drapery for cleaning.<br> To conduct deep cleaning tasks as assigned (e.g. spot carpet cleaning, shower head de-scaling, etc).<br> To replace guestroom light bulbs as they break.<br> To keep housekeeping office, floor pantries, storerooms clean and tidy at all times.<br> To report anything which could be classed as a health and safety hazard.<br> Assist in on job training of new house attendants as and when required.<br> To attend training courses given by housekeeping and human resources.<br> To comply with any reasonable request by the supervisor and hotel management.</p> <h4>Qualifications</h4> <ul> <li>Competency in verbal English essential.</li> <li>Previous experience in hotel housekeeping department desirable.</li> <li>Previous experience in customer service desirable.</li> <li>Previous experience in 5 star property desirable.</li> <li>Dynamic, energetic and thrives under pressure.</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Strong interpersonal and problem solving abilities.</li> <li>Fluency in English, additional languages are a plus.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Ensure the highest levels of guest service through the application of all Fairmont standard operating policies.<br> To make sure all soiled linen is regularly emptied from the pantry and returned to the linen room.<br> To stock up all pantries with clean linen according to par-stock.<br> To assist the linen room as required with daily tasks.<br> To report immediately any lost and found article(s) to the Royal Service office.<br> To report any equipment which is malfunctioning.<br> To be responsible to sign for assigned key, pager, work paper and return by end of shift.<br> To vacuum all corridors and staircases as assigned by section.<br> To bring any guest supplies weekly to pantries according to weekly order list.<br> To note all guest requests received via Royal Service office / supervisors and carry out exactly all requests.<br> To move furniture from time to time.<br> To refill daily chemicals.<br> To clean all walls lights / ceiling lights as required.<br> Assist with other responsibilities and duties in the absence of other team members or other tasks assigned by the manager.<br> To assist with the removal of guestroom drapery for cleaning.<br> To conduct deep cleaning tasks as assigned (e.g. spot carpet cleaning, shower head de-scaling, etc).<br> To replace guestroom light bulbs as they break.<br> To keep housekeeping office, floor pantries, storerooms clean and tidy at all times.<br> To report anything which could be classed as a health and safety hazard.<br> Assist in on job training of new house attendants as and when required.<br> To attend training courses given by housekeeping and human resources.<br> To comply with any reasonable request by the supervisor and hotel management.</p> <h4>Qualifications</h4> <ul> <li>Competency in verbal English essential.</li> <li>Previous experience in hotel housekeeping department desirable.</li> <li>Previous experience in customer service desirable.</li> <li>Previous experience in 5 star property desirable.</li> <li>Dynamic, energetic and thrives under pressure.</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Strong interpersonal and problem solving abilities.</li> <li>Fluency in English, additional languages are a plus.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Job Purpose</p><br><p>To provide efficient, friendly, and professional food and beverage service to guests in accordance with Mövenpick and Accor standards, ensuring a positive dining experience while maintaining high standards of service, hygiene, and guest satisfaction.</p><br><p>Key Responsibilities</p><br><ul><li>Welcome guests in a warm, friendly, and professional manner.</li><li>Set up tables, service stations, and restaurant areas according to hotel standards.</li><li>Present menus and provide accurate information about food and beverage items.</li><li>Take guests’ food and beverage orders accurately and efficiently.</li><li>Enter orders into the hotel’s POS system correctly.</li><li>Serve food and beverages promptly and according to established service standards.</li><li>Ensure correct presentation, portioning, and temperature of food and beverages before serving.</li><li>Check regularly with guests to ensure satisfaction and respond promptly to their requests.</li><li>Clear and reset tables efficiently while maintaining a clean and organized dining area.</li><li>Process guest bills accurately and follow established payment procedures when required.</li><li>Promote food and beverage items, daily specials, and hotel promotions when appropriate.</li><li>Handle guest complaints professionally and refer issues to the supervisor or manager when necessary.</li><li>Maintain excellent knowledge of the restaurant menu, ingredients, allergens, and beverage offerings.</li><li>Coordinate effectively with the kitchen, bar, stewarding, and other F&amp;B colleagues.</li><li>Ensure all service equipment, cutlery, crockery, and glassware are clean and properly maintained.</li><li>Follow all food safety, hygiene, health, and safety procedures.</li><li>Maintain proper personal grooming and hygiene standards at all times.</li><li>Assist with restaurant opening and closing procedures.</li><li>Support banquet functions, events, buffets, and other F&amp;B operations when required.</li><li>Minimize waste and use equipment and supplies responsibly.</li><li>Attend departmental briefings, training sessions, and meetings.</li><li>Follow all hotel policies, procedures, and Mövenpick/Accor service standards.</li><li>Perform any other reasonable duties assigned by the F&amp;B Manager or Restaurant Management.</li></ul><p>Guest Service Responsibilities</p><br><ul><li>Create a welcoming and positive atmosphere for guests.</li><li>Anticipate guest needs and provide attentive, personalized service.</li><li>Maintain professional communication and a positive attitude at all times.</li><li>Handle guest requests and concerns promptly and courteously.</li><li>Protect guest privacy and confidentiality.</li><li>Strive to exceed guest expectations and contribute to positive guest feedback.</li></ul><p>Hygiene &amp; Safety Responsibilities</p><br><ul><li>Maintain high standards of personal hygiene and grooming.</li><li>Follow HACCP and food safety procedures.</li><li>Ensure food and beverages are handled safely and hygienically.</li><li>Be aware of food allergens and communicate relevant information accurately.</li><li>Report any health, safety, or hygiene concerns immediately.</li><li>Use equipment and service tools safely and correctly.</li></ul><p>Qualifications &amp; Experience</p><br><ul><li>Previous experience as a Waiter in a hotel, resort, restaurant, or similar environment is preferred.</li><li>Hospitality or F&amp;B training is an advantage.</li><li>Good knowledge of food and beverage service.</li><li>Basic knowledge of POS systems is preferred.</li><li>Good communication and interpersonal skills.</li><li>Basic English communication skills; additional languages are an advantage.</li><li>Positive attitude and guest-oriented approach.</li><li>Ability to work under pressure in a fast-paced environment.</li><li>Good teamwork and coordination skills.</li><li>Flexible to work shifts, weekends, and public holidays.</li></ul><p>Core Competencies</p><br><ul><li>Guest Focus</li><li>Communication Skills</li><li>Teamwork</li><li>Attention to Detail</li><li>Service Excellence</li><li>Product Knowledge</li><li>Problem Solving</li><li>Time Management</li><li>Adaptability</li><li>Positive Attitude</li></ul><p>Key Performance Indicators (KPIs)</p><br><ul><li>Guest satisfaction and positive feedback</li><li>Compliance with service standards</li><li>Accuracy and efficiency of order taking and service</li><li>Food and beverage knowledge</li><li>Cleanliness and presentation of service areas</li><li>Teamwork and cooperation</li><li>Compliance with hygiene and safety standards</li><li>Effective handling of guest requests and complaints</li><li>Attendance, punctuality, and reliability</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>