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من ٠ إلى ٠ سنة بيت.كوم

Retention Agent (English Speaker)

On-site - الأردن ٢٤ يونيو ٢٠٢٦

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Do you want to make a difference in people's lives?  We are looking for a Retention Agent (English Speaker) to join our growing team!  Who we are: WUDUH is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, WUDUH is where you can grow and succeed.  Job Objectives: The Retention Agent is responsible for engaging with clients who express a desire to cancel their enrollment in the program. The role involves investigating the true source of dissatisfaction, offering rebuttals when appropriate, and re-selling the value of the program. By combining active listening, persuasive communication, and follow-up strategies, the Retention Agent supports client satisfaction and long-term program commitment Responsibilities and duties: 1. Client Retention & Objection Handling: • Accept inbound transfer calls and make outbound calls to clients requesting cancellation. • Explore and identify the root cause of client dissatisfaction beyond the initial complaint. • Offer rebuttals and solutions where appropriate to retain clients. • Re-sell the value of the program and correct any client misunderstandings. 2. Program Knowledge & Support: • Answer program-related questions and provide accurate information. • Clarify terms, correct misconceptions, and reinforce the benefits of program participation. • Display thorough knowledge of debt settlement processes and client expectations. 3. Follow-up & Performance Tracking: • Complete necessary paperwork and system updates for clients who agree to stay enrolled. • Track retention success metrics and report on performance. • Conduct follow-up calls to ensure client satisfaction and reinforce retention. Qualifications: • Diploma in Business Administration, Finance, or a related field • Bachelor’s degree in Business Administration, Finance, or a related field is a plus. Years of Experience: 1–2 years in client retention, sales, or customer support roles, preferably in a call center environment. Competencies / Behavioral Requirements: • Strong communication and persuasion skills. • Excellent attention to detail and follow-up. • Proactive mindset with a high degree of independence. • Professional, confident, and positive demeanor. • Enthusiastic personality with a focus on customer care. • Comfortable working in a fast-paced, high-energy environment. Technical Requirements: • Proficiency in MS Office (Excel, Word, Outlook). • Familiarity with consumer credit, collections, or debt settlement programs is a plus. • Ability to type at least 35 WPM with 90% accuracy. • CRM or call center software experience preferred. What we offer:  <ul> <li>Comprehensive health insurance </li> <li>Competitive compensation package </li> <li>Prime central location </li> <li>Discounts on food, beverages, and wellness services </li> <li>Continuous learning and development opportunities </li> <li>A dynamic, inclusive, and supportive work environment </li> <li>A workplace led by Gen Z and Millennials </li> </ul>Employment type:  <ul> <li>Full-time </li> <li>On-site </li> </ul>Working days:  <ul> <li>Monday to Friday: Night Shift </li> <li>6th day: Based on need, managed fairly based on priorities and urgency </li> </ul>Ready to make your mark?  Apply now for a career that merges your talents with innovation. At WUDUH, your journey to a fulfilling career is just a click away!  Learn more at wuduh.zenats.com  Students and fresh graduates are encouraged to apply.   Eligibility is limited to Jordanian nationals and individuals born to Jordanian mothers.  Stay connected  We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at WUDUH.   You can find us on:   <ul> <li> LinkedIn </li> <li> Instagram </li> </ul>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability. </div>

دوام كامل 2 years جولف تالنت

Associate Onboarding/Offboarding Specialist

On-site - الأردن - Jordan الأمس

الموارد البشرية

<h4>About Deloitte</h4> When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award. Our purpose Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities. Our shared values guide the way we behave to make a positive, enduring impact: <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <h4>Role overview</h4> During your tenure as onboarding and offboarding services specialist, you will conduct onboarding and employee exit activities for the employees within the assigned region. You will also demonstrate your capabilities in the following areas: <ul> <li>Coordinate with Talent Acquisition Services team to understand new joiners within the assigned region and share the onboarding checklist with each new joiner</li> <li>Support the new joiners in the assigned region to complete the onboarding checklist, provide responses to new joiners' queries</li> <li>Collect documents and information from new joiners within the assigned region, store them physically and electronically, and share them with necessary parties</li> <li>Coordinate between the Public Relations Officer (PRO) of the assigned region and new joiners to fulfill any additional information requirements and continuously follow up with the PRO to ensure that immigration activities are completed within expected timelines</li> <li>Provide support to employees for additional immigration activities (e.g., immigration of family members) and answer any queries they may have during the process</li> <li>Liaise with respective parties to complete joining formalities of new joiners including setting up company assets and/or accounts</li> <li>Coordinate with relevant parties to ensure that they are informed on exiting employees and necessary actions are taken in alignment with the policies</li> <li>Resolve the exit tickets raised on ServiceNow for the assigned region, share a checklist with exiting employees, and coordinate with PRO to complete visa cancellation activities</li> <li>Evaluate leaving employees' eligibility for the Alumni program and inform eligible employees on how to join Deloitte Middle East Alumni network</li> <li>Develop periodic reports for each business line operating within the assigned region (e.g., status of new joiners, status of exiting employees) based on the set templates</li> <li>Respond to queries and questions raised by business lines regarding the status of onboarding and offboarding activities</li> <li>Conduct any additional tasks requested by the direct manager</li> </ul> <h4>Leadership capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track</li> <li>Actively focuses on developing effective communication and relationship-building skills</li> <li>Understands how their daily work contributes to the priorities of the team and the business</li> </ul> <h4>Qualifications</h4> <ul> <li>0-2 years of experience including HR experience, preferably in a multinational firm</li> <li>Bachelor's degree in human resources management, business administration, or a related field</li> <li>Knowledge of best practices in HR management is essential</li> <li>Experience in any of these areas would be an asset: immigration operations, onboarding and exit processes, employee data management</li> <li>Ability to communicate professionally with partners and high-level executives. Strong presentation skills considered a plus</li> <li>Detail oriented and conscientious</li> <li>Excellent organizational, communication, and time-management skills</li> <li>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, Microsoft Office)</li> <li>Fluency in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English)</li> </ul>

دوام كامل 2 years جولف تالنت

Associate Onboarding/Offboarding Specialist

On-site - الأردن - Jordan الأمس

الموارد البشرية

<h4>About Deloitte</h4> When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award. <h4>Our Purpose</h4> Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities. Our shared values guide the way we behave to make a positive, enduring impact: <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <h4>Role Overview</h4> During your tenure as Onboarding and Offboarding Services specialist, you will conduct onboarding and employee exit activities for the employees within the assigned region. You will also demonstrate your capabilities in the following areas: <ul> <li>Coordinate with Talent Acquisition Services team to understand new joiners within the assigned region and share the onboarding checklist with each new joiner.</li> <li>Support the new joiners in the assigned region to complete the onboarding checklist and provide responses to new joiners' queries.</li> <li>Collect documents and information from new joiners within the assigned region, store them physically and electronically, and share them with necessary parties.</li> <li>Coordinate between the Public Relations Officer (PRO) of the assigned region and new joiners to fulfill any additional information requirements and continuously follow up with the PRO to ensure that immigration activities are completed within expected timelines.</li> <li>Provide support to employees for additional immigration activities (e.g., immigration of family members) and answer any queries they may have during the process.</li> <li>Liaise with respective parties to complete joining formalities of new joiners including setting up company assets and/or accounts.</li> <li>Coordinate with relevant parties to ensure that they are informed about exiting employees and necessary actions are taken in alignment with the policies.</li> <li>Resolve the exit tickets raised on ServiceNow for the assigned region, share a checklist with exiting employees, and coordinate with PRO to complete visa cancellation activities.</li> <li>Evaluate leaving employees' eligibility for the Alumni program and inform eligible employees on how to join Deloitte Middle East Alumni network.</li> <li>Develop periodic reports for each business line operating within the assigned region (e.g., status of new joiners, status of exiting employees) based on the set templates.</li> <li>Respond to queries and questions raised by business lines regarding the status of onboarding and offboarding activities.</li> <li>Conduct any additional tasks requested by the direct manager.</li> </ul> <h4>Leadership Capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>0-2 years of experience including HR experience, preferably in a multinational firm.</li> <li>Bachelor's degree in human resources management, business administration, or a related field.</li> <li>Knowledge of best practices in HR management is essential.</li> <li>Experience in any of these areas would be an asset: immigration operations, onboarding and exit processes, employee data management.</li> <li>Ability to communicate professionally with partners and high-level executives. Strong presentation skills considered as a plus.</li> <li>Detail oriented and conscientious.</li> <li>Excellent organizational, communication, and time-management skills.</li> <li>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, Microsoft Management).</li> <li>Fluency in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li> </ul>

0 - 2 Years Naukri Gulf

Junior Multimedia Graphic Designer

On-site - الأردن - عمّان ٢٩ يوليو ٢٠٢٦

التصميم والإبداع

<div>Main Activities and Responsibilities:</div><div> </div><div> </div><div>Create social media posts, digital advertisements, website visuals, banners, presentations, email graphics, and campaign materials</div><div>Adapt approved designs into different formats, dimensions, languages, and platforms</div><div>Follow INGOT’s brand guidelines and maintain consistency across all visual materials</div><div>Prepare artwork and production-ready files for digital and print use</div><div>Support the team with image editing, retouching, compositing, and visual enhancements</div><div>Multimedia and Motion Design</div><div>Create basic motion graphics, animated social media content, video transitions, and promotional videos</div><div>Edit short-form videos for social media, campaigns, events, and internal communication</div><div>Add typography, music, sound effects, subtitles, and basic animation to video content</div><div>Assist senior designers and motion designers with larger multimedia projects</div><div>Organize project files, footage, design assets, and final exports</div><div> </div><div>AI-Assisted Creative Production</div><div>Use AI tools to support concept development, brainstorming, mood boards, storyboards, image generation, video exploration, and design variations</div><div>Write and refine prompts to achieve more accurate and brand-relevant creative results</div><div>Enhance AI-generated outputs using Adobe applications before using them in final designs</div><div>Review AI-generated content for visual quality, accuracy, originality, brand suitability, and potential errors</div><div>Follow company policies regarding confidential information, copyrighted materials, licensing, and responsible AI use</div><div>Stay updated on emerging AI tools and identify practical opportunities to improve the team’s workflow</div><div> </div><div>Collaboration and Workflow</div><div>Work closely with designers, content creators, marketing team members, and other stakeholders</div><div>Receive feedback professionally and apply requested amendments accurately</div><div>Manage assigned tasks according to priorities, deadlines, and project requirements</div><div>Participate in brainstorming sessions, design reviews, and team meetings</div><div>Submit completed work to the Head of Design or assigned senior team member for quality review before final delivery</div><div> </div><div>Required Skills & Experience:</div><div> </div><div>Bachelor's degree, diploma, or equivalent qualification in Graphic Design, Multimedia Design, Visual Communication, Animation, or a related field</div><div>Fresh graduate or up to two (2) years of relevant professional, internship, or freelance experience</div><div>Strong portfolio demonstrating graphic design, digital content creation, multimedia, motion graphics, and/or video editing</div><div>Good understanding of design principles, including layout, typography, color theory, composition, visual hierarchy, and branding</div><div>Good command of English; Arabic is an advantage</div><div>Interest in financial markets, fintech, digital marketing, or trading-related content is considered a plus</div><div> </div>Desired Candidate Profile<ul><li>Bachelor's degree, diploma, or equivalent qualification in Graphic Design, Multimedia Design, Visual Communication, Animation, or a related field</li><li>Fresh graduate or up to two (2) years of relevant professional, internship, or freelance experience</li><li>Strong portfolio demonstrating graphic design, digital content creation, multimedia, motion graphics, and/or video editing</li><li>Good understanding of design principles, including layout, typography, color theory, composition, visual hierarchy, and branding</li><li>Good command of English; Arabic is an advantage</li><li>Interest in financial markets, fintech, digital marketing, or trading-related content is considered a plus</li><li>Proficiency in Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Adobe Acrobat, and Microsoft PowerPoint</li><li>Knowledge of Figma, Adobe Firefly, AI image-generation tools, AI video-generation tools, AI-assisted editing and upscaling tools, Cinema 4D, Blender, or other 3D software is considered an advantage</li><li>Understand the capabilities and limitations of generative AI tools</li><li>Create effective prompts for generating images, videos, creative concepts, and design variations</li><li>Use reference images and art direction to guide AI-generated outputs</li><li>Identify and correct common AI-generated visual errors</li><li>Integrate AI-generated assets into Adobe Creative Cloud workflows</li><li>Review, verify, and refine AI-generated content before publications</li><li>Use AI tools responsibly and avoid uploading confidential company, employee, or customer information to unauthorized platforms</li><li>Demonstrate curiosity and a willingness to learn and adopt emerging AI-powered creative workflows.</li><li>Creativity and strong visual thinking</li><li>Excellent attention to detail and commitment to quality</li><li>Strong time management and organizational skills</li><li>Ability to prioritize tasks and meet deadlines</li><li>Ability to work within established brand guidelines</li><li>Strong communication and teamwork skills</li><li>Openness to feedback and continuous improvement</li><li>Strong problem-solving and critical-thinking skills</li><li>Adaptability in a fast-paced environment</li><li>Awareness of current design, AI, digital marketing, and social media trends</li></ul>

بيت.كوم

Associate Manager - Planner

On-site - الأردن ٢٩ يوليو ٢٠٢٦

الإدارة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Purpose of the Job Job Description 1. Portfolio Planning & Coordination Support the development and maintenance of portfolio-level plans, including timelines, milestones, and resource views Collaborate with project managers and stakeholders to ensure plans are aligned and up to date Assist in capacity planning and prioritization discussions 2. Demand & Portfolio Visibility Consolidate and maintain a central view of demand (new, change, and ongoing initiatives) Support demand discussions by ensuring data reflects current priorities and constraints Help maintain visibility of pipeline, in-flight, and upcoming work 3. Delivery Tracking & Go‑Live Management Maintain and update go‑live trackers for projects and BAU initiatives Support validation of delivery timelines, readiness status, and milestones Work with project teams to ensure complete and consistent delivery updates 4. Governance & Review Support Coordinate inputs for Delivery Review Board (DRB) and other governance forums Ensure that delivery status, risks, and updates are captured and aligned across trackers Support preparation of portfolio-level summaries and insights 5. Dependency & Risk Awareness Work with project managers to track key dependencies across projects and portfolios Help identify potential impacts to timelines or delivery outcomes Facilitate early visibility of risks and interdependencies 6. Financial & Resource Tracking Support consolidation of financial data (including CAPEX and PR tracking) Assist in aligning financials with delivery plans and demand priorities Contribute to maintaining a clear view of resource utilization and spend 7. Reporting & Leadership Support Consolidate inputs for leadership reporting (including CDTO updates) Ensure data shared is accurate, consistent, and timely Help highlight key updates, trends, and areas requiring attention 8. Governance & Data Consistency Help maintain consistency across key trackers (Demand, WSR, DRB, Go‑Live,Finance) Support data quality and version control practices Contribute to maintaining a single, reliable view of portfolio data 9. Project Delivery Support Work alongside delivery teams to support project execution frameworks, tools, and templates Encourage adoption of consistent planning and governance practices Share and promote good practices across portfolios 10. Portfolio & Resource Planning Support the development and maintenance of resource plans across the portfolio, including demand vs. available capacity Work with portfolio leads and project managers to provide visibility on resource allocation across initiatives Help identify areas of over‑allocation or under‑utilization, enabling informed discussions 11. Capacity Planning Contribute to capacity planning activities by aligning demand with available resources across portfolios Support prioritization by providing insights into resource constraints and availability Help maintain a forward-looking view of capacity vs. demand to support planning cycles 12. Timesheet & Utilization Management Consolidate and review timesheet data across portfolios to ensure completeness and consistency Support tracking of resource utilization trends (e.g., productive vs. non-productive time) Provide insights to help improve utilization efficiency and planning accuracy Work with teams to address gaps in timesheet submissions or inconsistencies Job Requirements - Experience and Education <ul> <li>Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration, Project Management, or a related field.</li> <li>Project management or service management certification such as PMP, PRINCE2, ITIL, Agile, or equivalent is preferred.</li> <li>Minimum 5 years of experience in technology planning, project management, PMO, service delivery.</li> <li>At least 3 years of experience in a managerial, senior planning, or portfolio coordination role.</li> <li>Demonstrated experience managing multiple initiatives, priorities, stakeholders, and dependencies across global or regional teams.</li> <li>Experience preparing leadership reports, executive presentations, dashboards, governance packs, and portfolio updates.</li> <li>Experience in financial planning, budget tracking, purchase requests, contracts, vendor coordination, and resource forecasting.</li> <li>Experience working with project management and service-management platforms such as ServiceNow, Jira, Microsoft Planner, Power BI, or similar tools.</li> </ul> Leadership Behaviors Building Outstanding Teams Setting a clear direction Simplification Collaborate & break silos Execution & Accountability Growth mindset Innovation Inclusion External focus Skills </div>

8 - 13 Years Naukri Gulf

Head of Innovation Unit

On-site - الأردن - Jordan ٢٣ يوليو ٢٠٢٦

الطب والرعاية الصحية

Support the execution of the Bank s innovation strategy by leading the development, implementation, and delivery of innovation initiatives that enhance digital banking services, improve customer experience, and drive operational efficiency. The role is responsible for managing the innovation pipeline, coordinating cross-functional initiatives, conducting market and customer research, and fostering a culture of innovation across the Bank.Key ResponsibilitiesLeadership & People Management<ul><li>Define the Unit s objectives and KPIs in alignment with the Department s strategy.</li><li>Lead, coach, develop, and evaluate Innovation Unit employees to ensure high performance and continuous professional development.</li><li>Monitor attendance, approve leave, allocate resources, and ensure the effective delivery of the Unit s responsibilities.</li><li>Promote collaboration, creativity, accountability, and continuous improvement within the team.</li></ul>Innovation Delivery<ul><li>Manage the end-to-end execution of innovation initiatives from ideation through implementation and post-launch evaluation.</li><li>Coordinate the development of innovative digital products, services, and customer journeys across the Bank s electronic channels.</li><li>Support the implementation of digital transformation initiatives by identifying opportunities to simplify banking processes and improve customer experience.</li><li>Monitor innovation initiatives to ensure delivery within agreed scope, timelines, quality standards, and budget.</li></ul>Market Research & Innovation Development<ul><li>Conduct market research, competitor benchmarking, customer analysis, and technology assessments to identify innovation opportunities.</li><li>Monitor global trends in digital banking, fintech, artificial intelligence, open banking, automation, and emerging technologies.</li><li>Prepare business cases, feasibility studies, and recommendations for new innovation initiatives.</li><li>Evaluate customer feedback and business requirements to recommend enhancements to digital products and services.</li></ul>Cross-Functional Collaboration<ul><li>Coordinate with Retail Banking, Digital Banking, IT, Operations, Risk, Compliance, Marketing, and other business units to successfully deliver innovation initiatives.</li><li>Facilitate workshops and working sessions to identify, evaluate, and prioritize innovation opportunities.</li><li>Support the implementation of customer-centric solutions that improve service quality and operational efficiency.</li></ul>Partnership Management<ul><li>Coordinate with fintech companies, technology providers, and external partners during the implementation of innovation initiatives.</li><li>Support the evaluation of new technologies and partnership opportunities to enhance the Bank s innovation capabilities.</li><li>Monitor vendor performance and ensure successful delivery of agreed innovation outcomes.</li></ul>Innovation Governance & Reporting<ul><li>Maintain the innovation pipeline and monitor the progress of innovation initiatives.</li><li>Prepare periodic management reports, dashboards, and presentations highlighting project status, KPIs, risks, achievements, and business impact.</li><li>Ensure innovation initiatives comply with internal policies, regulatory requirements, information security standards, and governance frameworks.</li><li>Identify project risks and recommend mitigation plans.</li></ul>Innovation Culture<ul><li>Support employee innovation programs, ideation campaigns, and innovation awareness initiatives across the Bank.</li><li>Promote knowledge sharing and innovation best practices across business units.</li><li>Encourage continuous learning and adoption of emerging technologies.</li></ul>Business Continuity<ul><li>Serve as a Primary or Alternate member of the Bank s Business Continuity Plan (BCP) and officially established emergency response teams, carrying out assigned responsibilities to minimize business disruption during crises.</li></ul>Desired Candidate Profile<ul><li>Bachelor s degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.</li><li>Professional certifications in Innovation Management, Digital Transformation, Agile, Product Management, Design Thinking, or Project Management are considered an advantage.</li><li>Minimum of 8 years of relevant experience in Digital Banking, Innovation, Electronic Banking, Product Management, Digital Transformation, or related fields.</li><li>Experience managing cross-functional projects and delivering digital initiatives within the banking sector.</li><li>Skills & Competencies</li><li>Innovation and Design Thinking</li><li>Digital Banking Knowledge</li><li>Product and Service Development</li><li>Project and Portfolio Coordination</li><li>Business Analysis and Problem Solving</li><li>Market Research and Competitive Analysis</li><li>Customer Experience (CX) Awareness</li><li>Stakeholder Management</li><li>Vendor and Partnership Coordination</li><li>Strong Communication and Presentation Skills</li><li>Planning and Organizational Skills</li><li>Analytical and Decision-Making Skills</li><li>Knowledge of Banking Products, Services, and Regulatory Requirements</li><li>Proficiency in Microsoft Office and the Bank s operating systems</li><li>Ability to work effectively under pressure and manage multiple priorities</li></ul>

5 - 10 Years Naukri Gulf

Program Support Manager

On-site - الأردن - Jordan ١٠ يونيو ٢٠٢٦

الموارد البشرية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">The Programme Support Manager will be full-time seconded to NRC s strategic partner, the Justice Centre for Legal Aid (JCLA) contributing e to achieve programme quality and accountability by strengthening overall system and managements of JCLA s grants and MEAL functions and leading the review and improvement of internal processes and procedures. The Programme Support Manager is responsible for leading the fundraising strategy by providing insight on funding trends, supporting donor engagement, ensuring donor compliance, leading on the development of high quality and timely proposals and reports and other external products, as well as ensuring robust MEAL systems and processes are in place to promote evidence-based decision making, project performance, and internal management.Key responsibilities:<ul><li>Grant Management and Compliance : Ensure compliance with NRC and JCLA policies, donor regulations, grant agreements, and reporting requirements while strengthening internal grant management systems and processes.</li><li>Fundraising and Business Development : Support the development and implementation of fundraising strategies, donor engagement, preparation and submission of high-quality concept notes, proposals, budgets, and funding applications, in close collaboration with JCLA s Executive Director.</li><li>Programme Monitoring, Evaluation, Accountability and Learning (MEAL) : Provide technical oversight and continuous improvement of MEAL systems, complaint feedback mechanisms (CFM), data analysis, and learning processes to support strategic and programme decision-making.</li><li>Project Cycle Management and Capacity Building : Lead and strengthen Project Cycle Management (PCM) processes across all stages, including staff training, technical guidance, proposal development, reporting, and integration of cross-cutting programme elements.</li><li>Management, Coordination and Representation : Manage and support staff performance and development, coordinate with NRC and external stakeholders, and represent JCLA with partners and donors as delegated by leadership.</li></ul></div></section><section>Desired Candidate ProfileWhat we are looking for Are you an experienced humanitarian professional with a strong track record in donor engagement and grants management, particularly in recovery, humanitarian, or conflict-affected settings? We're looking for someone who understands the Jordanian context, has solid knowledge of National NGO operations and humanitarian sector dynamics, and ideally brings experience working with local and national civil society organizations (CSOs). Experience in MEAL (Monitoring, Evaluation, Accountability, and Learning) approaches and systems strengthening is highly desirable, as these areas are central to the role. We're especially interested in candidates with a strategic mindset and proven expertise in strengthening institutional systems on grants management, fundraising and MEAL. If you're passionate about strengthening organizational capacity, developing people and teams, and driving meaningful impact, this could be an excellent opportunity to take your career to the next level. Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position.What you will bring<ul><li>Five years of demonstrated relevant and related experience in a similar working experience in a humanitarian/recovery context with Knowledge of the Jordan context, NGO operations and the dynamics of the humanitarian sector, preferably with a working experience with local and national CSOs.</li><li>Experience working in complex environments and with Displacement affected people.</li><li>Experience of donor relations and grants management. Proven skills and experience in report and proposal development and working with multiple donors and working with budgets.</li><li>Experience in design, implementation, and oversight of monitoring and evaluation with advanced experience in qualitative and quantitative data analysis and tools.</li><li>Good personal organizational skills, interpersonal skills, team management, including time management, and ability to meet deadlines and work under pressure.</li><li>Demonstrated experience of contributing to positive organizational change.</li><li>Excellent written and oral communication skills in English and Arabic.</li><li>Above average computer skills, particularly in Microsoft Windows Word and Excel. Please download the detailed job description to learn more about the position.</li></ul></section>

5 - 10 Years Naukri Gulf

Program Support Manager

On-site - الأردن - عمّان ١٠ يونيو ٢٠٢٦

الموارد البشرية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> What we are looking for Are you an experienced humanitarian professional with a strong track record in donor engagement and grants management, particularly in recovery, humanitarian, or conflict-affected settings? We're looking for someone who understands the Jordanian context, has solid knowledge of National NGO operations and humanitarian sector dynamics, and ideally brings experience working with local and national civil society organizations (CSOs). Experience in MEAL (Monitoring, Evaluation, Accountability, and Learning) approaches and systems strengthening is highly desirable, as these areas are central to the role. We're especially interested in candidates with a strategic mindset and proven expertise in strengthening institutional systems on grants management, fundraising and MEAL. If you're passionate about strengthening organizational capacity, developing people and teams, and driving meaningful impact, this could be an excellent opportunity to take your career to the next level. Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position. What you will do The Programme Support Manager will be full-time seconded to NRC s strategic partner, the Justice Centre for Legal Aid (JCLA) contributing e to achieve programme quality and accountability by strengthening overall system and managements of JCLA s grants and MEAL functions and leading the review and improvement of internal processes and procedures. The Programme Support Manager is responsible for leading the fundraising strategy by providing insight on funding trends, supporting donor engagement, ensuring donor compliance, leading on the development of high quality and timely proposals and reports and other external products, as well as ensuring robust MEAL systems and processes are in place to promote evidence-based decision making, project performance, and internal management. Key responsibilities: <ul> <li> Grant Management and Compliance: Ensure compliance with NRC and JCLA policies, donor regulations, grant agreements, and reporting requirements while strengthening internal grant management systems and processes. </li> <li> Fundraising and Business Development: Support the development and implementation of fundraising strategies, donor engagement, preparation and submission of high-quality concept notes, proposals, budgets, and funding applications, in close collaboration with JCLA s Executive Director. </li> <li> Programme Monitoring, Evaluation, Accountability and Learning (MEAL): Provide technical oversight and continuous improvement of MEAL systems, complaint feedback mechanisms (CFM), data analysis, and learning processes to support strategic and programme decision-making. </li> <li> Project Cycle Management and Capacity Building: Lead and strengthen Project Cycle Management (PCM) processes across all stages, including staff training, technical guidance, proposal development, reporting, and integration of cross-cutting programme elements. </li> <li> Management, Coordination and Representation: Manage and support staff performance and development, coordinate with NRC and external stakeholders, and represent JCLA with partners and donors as delegated by leadership. </li> </ul> What you will bring <ul> <li> Five years of demonstrated relevant and related experience in a similar working experience in a humanitarian/recovery context with Knowledge of the Jordan context, NGO operations and the dynamics of the humanitarian sector, preferably with a working experience with local and national CSOs. </li> <li> Experience working in complex environments and with Displacement affected people. </li> <li> Experience of donor relations and grants management. Proven skills and experience in report and proposal development and working with multiple donors and working with budgets. </li> <li> Experience in design, implementation, and oversight of monitoring and evaluation with advanced experience in qualitative and quantitative data analysis and tools. </li> <li> Good personal organizational skills, interpersonal skills, team management, including time management, and ability to meet deadlines and work under pressure. </li> <li> Demonstrated experience of contributing to positive organizational change. </li> <li> Excellent written and oral communication skills in English and Arabic. </li> <li> Above average computer skills, particularly in Microsoft Windows Word and Excel. </li> </ul> Please download the detailed job description to learn more about the position. </div></section>

3 - 8 Years Naukri Gulf

Senior Assessment Officer

On-site - الأردن - Jordan ١٠ يونيو ٢٠٢٦

الموارد البشرية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the cash and markets team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific market based assessments. The candidate should have a technical interest in research development on areas relating to liquidity analysis, supply chains and market functionality assessments. • Comprehensive secondary data review for triangulating relevant assessment data, such as import and export data, liquidity reports, financial analysis and contextual security developments, in support ofcash and markets research. • Conducting semi-structured interviews with key informants in order to enhance contextual understandings and compliment quantitative data. • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., liquidity reports, market functionality profiles). STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION INTERNAL COORDINATION • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. EXTERNAL COORDINATION • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Leading on external engagement related to project implementation and analytical research findings as necessary. The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT.</div></section><section>Desired Candidate ProfileREQUIREMENTS • Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.; • Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo); • Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred; • Thematic experience Prior experience with cash and market research, or related professional experience, is required; • Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required; • Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities; • Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.); • Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset • Security environment Ability to operate in a complex and challenging security environment. • Experience in geographical region Past experience in the region is desirable; • Language skills Fluency in English required.</section>

من ٠ إلى ٠ سنة بيت.كوم

Senior Associate Scientist

On-site - الأردن ١٣ يوليو ٢٠٢٦

البحث والتطوير

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Location: Amman, Jordan Job Type: Full-time Hashtag: #LI-OS1 About Us: For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 9 R&D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.  Description: We are looking for a talented Sr. Associate Scientist, Formulation Development to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together. If you want to be part of a team that cares about impact, this is the place for you. JOB PURPOSE: To conduct scientific studies and experiments to develop new products and technologies and improve existing ones. Key Responsibilities: <ul> <li>Follows all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner during Day-to-day operations.</li> <li>Follows the day-to-day operations related to own job to ensure continuity of work Job Specific Accountabilities</li> <li>Implements all analytical research activities including initiation, designs, routine procedures, and reports on any faced issues to support product development efficiently.</li> <li>Conducts the development activities for basic pharmaceutical formulations including initiation and reporting any faced obstacles to support product development in a timely manner with considerations for scale-up/ tech-transfer.</li> <li>Demonstrates excellent oral and written communication skills with the ability to present results through written reports, publications, and related documentation.</li> <li>Summarizes and critically evaluates the study results in order to develop and test new hypotheses, execute experiments and author technical reports.</li> <li>Participates in the development and scale-up processes from bench top to pilot scale to assist in technology transfer to commercial plants.</li> <li>Establishes a knowledge base by actively seeking out technologies and tracking publications in relevant fields to keep the company informed of research and industry developments.</li> <li>Gathers and provides new perspectives, arriving at solutions based on multiples sources of information to evaluate and solve complex technical challenges that arise on both internal and external projects.</li> <li>Analyses and evaluates test results to make well-reasoned strategic recommendations that inform future R&D decisions at the company.</li> <li>Collaborates and gains commitment with stakeholders internally and externally to achieve project objectives in support of product development and approval Continuous Improvement</li> <li>Contributes to the identification of opportunities for continuous improvement of processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement Reporting.</li> <li>Assists in the preparation of timely and accurate reports of Research & Development to meet company and department requirements, policies and standards Safety, Quality & Environment</li> <li>Complies with all relevant safety, quality and environmental management policies, procedures, and controls to ensure a healthy and safe work environment. Related Assignments</li> <li>Performs other related duties or assignments as directed.</li> </ul> Qualifications: We are looking for candidates whose experience and skills align closely with the qualifications outlined below: Experience: <ul> <li>3–5 years of relevant experience in pharmaceutical industry in research & development or a laboratory setting. </li> <li>Any previous pharmaceutical research experience is a plus</li> </ul> Education: <ul> <li>Bachelor’s degree in Pharmacy or related scientific field with a Masters/PHD preferred.</li> </ul> Language: <ul> <li>Advanced-level English (written and spoken).</li> </ul> Required Skills: <ul> <li>Proficiency in MS Office (Word, Excel, PowerPoint).</li> <li>Familiarity with SAP (preferred).</li> <li>Ability to work independently and manage multiple tasks.</li> <li>Strong teamwork and collaboration skills.</li> <li>Knowledge of FDA Current Good Manufacturing Practices (cGMP).</li> <li>Quick learner with flexibility and adaptability.</li> <li>Active listening and strong motivation.</li> </ul> Learn more about Hikma in Jordan hikma-jordan-factsheet-aug-2025-en.pdf </div>

دوام كامل من ٠ إلى ٠ سنة جولف تالنت

Junior Sous Chef

On-site - الأردن - عمّان ٢٠ يوليو ٢٠٢٦

تكنولوجيا المعلومات

<h4>Company description</h4> Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster. <h4>Job description</h4> We are looking for a passionate Junior Sous Chef with experience in Peruvian cuisine to assist in daily kitchen operations. The successful candidate will support the Sous Chef in food preparation, quality control, and team supervision, while contributing to the authentic Peruvian dining experience through knowledge of traditional recipes and cooking methods: <ul> <li>Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards</li> <li>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues</li> <li>Conduct daily shift briefings to kitchen colleagues in absence of the Sous Chef</li> <li>Ensure all kitchen colleagues are aware of standards and expectations</li> <li>Liaise with the Outlet Chef to keep open lines of communication regarding guest feedback</li> <li>Maintain proper rotation of product in all chillers to minimize wastage/spoilage</li> <li>Have full knowledge of all menu items, daily features and promotions</li> <li>Ensure the cleanliness and maintenance of all work areas, utensils, and equipment</li> <li>Follow kitchen policies, procedures and service standards</li> <li>Follow all safety and sanitation policies when handling food and beverage</li> <li>Other duties as assigned</li> </ul> <h4>Qualifications</h4> <ul> <li>Previous experience in the culinary field required</li> <li>Journeyman’s papers or international equivalent required</li> <li>Diploma certification in a culinary discipline an asset</li> <li>Computer literate in Microsoft Windows applications an asset</li> <li>Strong interpersonal and problem solving abilities</li> <li>Highly responsible and reliable</li> <li>Ability to work well under pressure in a fast paced environment</li> <li>Ability to work cohesively as part of a team</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Strong interpersonal and problem solving abilities</li> <li>Fluency in English, additional languages are a plus</li> </ul>

دوام كامل من ٠ إلى ٠ سنة جولف تالنت

Junior Sous Chef

On-site - الأردن - عمّان ٢٠ يوليو ٢٠٢٦

تكنولوجيا المعلومات

<h4>Company description</h4> Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster. <h4>Job description</h4> We are looking for a passionate Junior Sous Chef with experience in Peruvian cuisine to assist in daily kitchen operations. The successful candidate will support the Sous Chef in food preparation, quality control, and team supervision, while contributing to the authentic Peruvian dining experience through knowledge of traditional recipes and cooking methods: <ul> <li>Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards</li> <li>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues</li> <li>Conduct daily shift briefings to kitchen colleagues in absence of the Sous Chef</li> <li>Ensure all kitchen colleagues are aware of standards and expectations</li> <li>Liaise with the Outlet Chef to keep open lines of communication regarding guest feedback</li> <li>Maintain proper rotation of product in all chillers to minimize wastage/spoilage</li> <li>Have full knowledge of all menu items, daily features and promotions</li> <li>Ensure the cleanliness and maintenance of all work areas, utensils, and equipment</li> <li>Follow kitchen policies, procedures and service standards</li> <li>Follow all safety and sanitation policies when handling food and beverage</li> <li>Other duties as assigned</li> </ul> <h4>Qualifications</h4> <ul> <li>Previous experience in the culinary field required</li> <li>Journeyman’s papers or international equivalent required</li> <li>Diploma certification in a culinary discipline an asset</li> <li>Computer literate in Microsoft Windows applications an asset</li> <li>Strong interpersonal and problem solving abilities</li> <li>Highly responsible and reliable</li> <li>Ability to work well under pressure in a fast paced environment</li> <li>Ability to work cohesively as part of a team</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Strong interpersonal and problem solving abilities</li> <li>Fluency in English, additional languages are a plus</li> </ul>

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Gender Knowledge Management Assistant

On-site - الأردن ٢٢ يوليو ٢٠٢٦

التعليم والتدريب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mission and objectivesUNICEF was established in 1946 to supply emergency relief to millions of children suffering in the aftermath of World War II. The organization still functions to ease the suffering of millions of children in emergency situations across the world. UNICEF also focuses on the protection and promotion of child rights, working for the survival, protection, education and healthy development of every child. UNICEF has worked in Jordan since 1952 to promote and protect the rights of children. In the following decades, significant progress has been achieved for children. Since the beginning of the Syrian crisis in 2013, UNICEF has significantly increased its operation to respond to the challenges faced by both refugee children and those in the communities where they live. Building on the lessons learned from this emergency response, UNICEF Jordan moved to a vulnerability approach in 2018 - supporting interventions that target the most vulnerable children in the country, regardless of their nationality.ContextUNICEF Jordan Country Office (JCO) is currently in the fourth year of its Country Programme Cycle (2023–2027), a period marked by continuous efforts to support targeted interventions and mainstreaming in gender equality and adolescent girl empowerment across programming and institutional work. Guided by a Gender & Disability Action Plan (2025-27) and a Gender Programmatic Review (completed in October 2025), JCO has invested in building gender capacity, establishing a well-staffed team, and aligning its interventions with UNICEF’s global Gender Action Plan (GAP 2022–2025), the Strategic Plan (2022–2025), and positioned itself for alignment to the current UNICEF Strategic Plan (2026–2029) and Gender Equality Plan (2026-29). UNICEF JCO needs to continue to strengthen a robust knowledge management system as a core strategy to advance its work on gender and disability inclusion. UNICEF JCO is looking for a young volunteer, passionate for gender equality and inclusion outcomes, willing to learn and develop, with strong documentation and communication skills. Additional Information: National UN Associate Volunteers in Jordan are entitled to (short-term benefit package applies for this assignment):• Monthly Volunteer Living Allowance (VLA) at the amount of JOD 916.06;• Insurance coverage for service-incurred accidents Task descriptionUnder the direct supervision of the International Gender Programme Specialist or his/her designated mandated representative(s), the National UN Volunteer Gender Knowledge Management Assistant will undertake tasks in the following key areas: 1) Strengthen Gender and Disability Team Documentation and Communication work: o Collate and maintain AI-generated monthly Gender & Disability focal point meetings and upload in SharePoint knowledge repository.o Maintain documentation of case studies on Gender and Disability work in development and humanitarian context (including UNICEF andimplementing partner work).o Support editing, formatting, and documentation of knowledge products.o Support organizing and documentation of internal Brown Bag and staff capacity building sessions in gender and disability.o Document external gender related training and/or advocacy work undertaken by the Gender and Disability team e.g., Women-led CSOs training.o Update and maintain the Jordan Country Office Gender and Disability SharePoint site.o Assist in producing flyers, visibility materials for internal and external dissemination, as required.o Assist in strengthening the Jordan country office public website with Communication and Gender and Disability Team.o Assist in convening internal and external technical meetings, including logistics and administrative work.o Undertake any other knowledge management task assigned by the supervisor. 2) Map, collate and co-create gender equality and disability knowledge products for internal and external dissemination: o Assist in identifying evidence-based good practice programming on gender responsive and transformative programming.o Assist in the knowledge management of technical gender programming work, undertaken by various programme sectors.o Assist in producing evidence-based knowledge products together with the Gender and Disability Team. e.g., technical briefs, checklists inuser-friendly formats. application deadline is on 02 August 2026 </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Age18 - 80Required experience 1 monthNationalityCandidate must be a national, legal resident or hold refugee status in the country of assignment. Assignment requirementsRelevant experience 1 monthLanguagesEnglish, Level: Fluent, RequiredArabic, Level: Fluent, RequiredRequired education levelBachelor's degree in Communications, Journalism, Public Relations, International Development, Gender Studies, Disability Studies, Social Sciences, Development Studies, Knowledge Management, Public Administration, or another relevant field.Competencies and values• Accountability and Integrity• Adaptability and flexibility• Creativity• Planning and organising• Professionalism• Self-management Skills and experience1 month and up to 3 years of relevant work in assisting with documentation, digital communication, and dissemination work through volunteering and/ or paid job. • Excellent oral and written skills; excellent drafting, formulation, reporting skills.• Accuracy and professionalism in document production and editing.• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development.• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel.• Solid overall computer literacy, including proficiency in various Microsoft Office applications (Excel, Word, among others), email, and internet; familiarity with database management; and office technology equipment.• Self-motivated, ability to work; ability to work with tight deadlines.• Sound security awareness.• Have affinity with or interest in gender and inclusion, volunteerism as a mechanism for durable development, and the UN system.Area(s) of expertiseCommunication, advocacy, public information, Community development </div>

دوام كامل من ٠ إلى ٠ سنة جولف تالنت

Director of Operations and Engineering

On-site - الأردن - عمّان ٢١ يوليو ٢٠٢٦

الهندسة

<h4>Benefits:</h4> 401(k) Health insurance Paid time off 401(k) matching Dental insurance This company is an equal opportunity employer. Full-time employees qualify for additional benefits like medical and dental insurance, paid time off (i.e. vacation), and retirement savings options. <h4>Essential duties and responsibilities</h4> Strategic execution: Communicate and execute MTI strategic goals and objectives. Technical & operational leadership: Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements. Project & group coordination: Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed. Commercial & RFQ evaluation: Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed. Relationship management: Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners. Production alignment: Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations. Financial accountability: Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner. Budgeting & planning: Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions. CapEx ownership: Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies. Technical & methodological oversight: Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required. Knowledge codification & SOPs: Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust Standard Operating Procedures (SOPs) to ensure repeatable shop-floor quality. Subsurface & finishing operations: Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding/machining to tight dimensional blueprint tolerances. Team development: Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations. Executive reporting: Meet regularly with executive management to review performance, current contracts, risks, and future opportunities. Administration & recordkeeping: Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping. Quality & compliance audits: Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits. Leadership support: Complete additional tasks or projects as assigned by company leadership. <h4>Job requirements</h4> Citizenship status: Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a U.S. person as defined under applicable export control laws, including ITAR/EAR, or otherwise be authorized to access such data under applicable law. Education: Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering. Operations experience: Must have 5-10 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is preferred. Project management: Must have a minimum of 5-10 years of direct project management experience. Leadership & communication: Must have demonstrated leadership experience and excellent communication skills. Analytical capabilities: Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development. CAD competency: SolidWorks or equivalent 3-D modeling software experience is required. Software proficiency: Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.). Reporting: Must have the proven ability to write professional-level, highly technical reports. Advanced work: Previous experience in industrial R&D and/or government contract work is preferred. Thermal spray expertise: Minimum 5-10 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage/repair operations is highly desirable. Machining & metrology knowledge: Demonstrated familiarity with precision conventional/CNC machining, industrial metrology instruments, and cylindrical/surface grinding techniques required to finish hard thermal spray surfaces. Regulated data handling: Familiarity with ITAR/EAR compliance protocols and the secure management of controlled technical data packages. Pre-employment screening: All employment at IBC is conditional upon successful results from background and drug testing.

دوام كامل من ٠ إلى ٠ سنة جولف تالنت

Director of Operations and Engineering

On-site - الأردن - عمّان ٢١ يوليو ٢٠٢٦

الهندسة

<h4>Benefits:</h4> 401(k) Health insurance Paid time off 401(k) matching Dental insurance This company is an equal opportunity employer. Full-time employees qualify for additional benefits like medical and dental insurance, paid time off (i.e. vacation), and retirement savings options. <h4>Essential duties and responsibilities</h4> Strategic execution: Communicate and execute MTI strategic goals and objectives. Technical & operational leadership: Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements. Project & group coordination: Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed. Commercial & RFQ evaluation: Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed. Relationship management: Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners. Production alignment: Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations. Financial accountability: Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner. Budgeting & planning: Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions. CapEx ownership: Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies. Technical & methodological oversight: Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required. Knowledge codification & SOPs: Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust Standard Operating Procedures (SOPs) to ensure repeatable shop-floor quality. Subsurface & finishing operations: Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding/machining to tight dimensional blueprint tolerances. Team development: Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations. Executive reporting: Meet regularly with executive management to review performance, current contracts, risks, and future opportunities. Administration & recordkeeping: Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping. Quality & compliance audits: Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits. Leadership support: Complete additional tasks or projects as assigned by company leadership. <h4>Job requirements</h4> Citizenship status: Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a U.S. person as defined under applicable export control laws, including ITAR/EAR, or otherwise be authorized to access such data under applicable law. Education: Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering. Operations experience: Must have 5-10 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is preferred. Project management: Must have a minimum of 5-10 years of direct project management experience. Leadership & communication: Must have demonstrated leadership experience and excellent communication skills. Analytical capabilities: Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development. CAD competency: SolidWorks or equivalent 3-D modeling software experience is required. Software proficiency: Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.). Reporting: Must have the proven ability to write professional-level, highly technical reports. Advanced work: Previous experience in industrial R&D and/or government contract work is preferred. Thermal spray expertise: Minimum 5-10 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage/repair operations is highly desirable. Machining & metrology knowledge: Demonstrated familiarity with precision conventional/CNC machining, industrial metrology instruments, and cylindrical/surface grinding techniques required to finish hard thermal spray surfaces. Regulated data handling: Familiarity with ITAR/EAR compliance protocols and the secure management of controlled technical data packages. Pre-employment screening: All employment at IBC is conditional upon successful results from background and drug testing.

من ٠ إلى ٠ سنة بيت.كوم

Site Manager

On-site - الأردن ١٧ يوليو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The Site Manager (SM) is responsible for delivering high-quality food service in accordance with the performance work statement. Responsibilities include, but are not limited to scheduling of personnel, work supervision and quality control. Functional authority and task completion are the responsibility of the Site Manager. Services provided shall include Food Services and DFAC Equipment Maintenance and Repair, Inspection, Cleaning and Maintenance of Hood and Duct Systems, Bottled Water Delivery Distribution and Storeroom functions as specified in the Performance Work Statement. The SM is responsible for direct oversight of the successful performance of key subcontracts put in place to support contract requirements. Responsibilities + Responsible for the overall management, execution, and personnel supervision of Food Services and DFAC Equipment Maintenance and Repair, Inspection, Cleaning and Maintenance of Hood and Duct Systems, Bottled Water Delivery Distribution and Storeroom Functions as specified in the Performance Work Statement. + Responsible for providing services on a 24/7/365 basis. + Responsible for successful implementation of all contractual matters and CDRL reports at designated site/location. + Shall meet with the contracting officer, contract administrator, government’s quality assurance person and other government personnel as needed to ensure a successful partnership. + Responsible for ensuring a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas. + Responsible for establishing and maintaining a documented training program. + Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools). + Manage subcontracts put in place to support contract requirements. + Responsible for precise execution of company time reporting procedures and accurate completion of timesheet. + Shall perform escort duties. + Performs other duties as assigned in accordance with contractual, functional, and mission requirements. + The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities and qualifications required of employees to perform this job. Qualifications Minimum Qualifications Education/Certifications: + Must have a High School diploma or equivalent, bachelor’s degree preferred. + Must have or shall be able to pass and maintain a current Serve-Safe certification. + Must be certified or shall be willing to receive certification to drive up to a 10K forklift. + Must be able to or shall be willing to learn to drive manual transmission vehicles. + Must have a current, valid U.S. Passport and US or Local Driver’s License. + Must have and maintain a valid U.S. SECRET or Interim Secret Security Clearance prior to deployment. + Must be able to read, write, speak and understand English fluently. + Must be able to pass MOD15 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc. Experience: + Military food service experience in the grade of Master Sergeant (E-7) or above within the ten (10) years, three (3) year must have been served as a manager or assistant manager. + Additional managerial experience to include: performance management of employees, training, completing required reports, and excellent customer satisfaction results. Skills: + Must be knowledgeable in Tri-Service Food Code, Food Safety Program AFI 34-239, AFMAN 34-240, Food Service Program Management Armed Forces Recipe System, inventory control, HACCP, and the U.S Department of Health and Human Services Food Code standards. + Thorough understanding of quality customer food service and preparation of nutritional meals. + Must be able to work under pressure. + Service oriented. + Excellent communication, analytical, project management and supervisory skills. + Must be skilled with Microsoft programs such as Excel, Word, and Power Point. + Able and willing to work periods of long hours to meet mission requirements + Military experience in a contingency environment and knowledge and experience working with government contracts preferred. Supervisory/Budget Responsibilities: + Must be willing to familiarize self with program financials to include PMRs and EACs. Working Environment: + Work will be indoors and outdoors. + Exposure to heat, cold, dust, noise, chemicals may occur. + Overtime and shift work may be required depending on contractual needs. + Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. + Task specific work environment training will be provided as required. + Must be prepared to function in a wartime environment to support U.S. interests. + 100% Overseas Assignment. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients. </div>

من ٠ إلى ٠ سنة Naukri Gulf

Partnership Consultant

On-site - الأردن - Jordan ١٠ يوليو ٢٠٢٦

الموارد البشرية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">War Child Alliance (WCA) has secured funding from the Ministry of Foreign Affairs of the Netherlands to implement the Building Resilient Futures project in Jordan. The project aims to strengthen the leadership capacities of local partner organizations through equitable, multi-annual partnerships grounded in the priorities and aspirations of those organizations. It integrates three mutually reinforcing streams: organizational capacity strengthening, direct funding, and meaningful participation. The project pursues two overarching objectives: • Protection of refugees and internally displaced persons, delivered through In-Country Partners (ICPs) • Expanded access to education and training for displaced populations and host communities, delivered through In-Country Partners WCA (as Support Partner) is working alongside four local organizations that operate across different locations in Jordan and have varying institutional capacities. Together, the consortium will deliver project outcomes through a locally driven, multi-sector approach applying a comprehensive, evidence-based methodology that addresses child protection, mental health and psychosocial support (MHPSS), and education needs for both refugee and host communities. To ensure effective oversight and management of these partnership arrangements, WCA is seeking the services of an experienced Partnership Consultant.The primary objective of this consultancy is to provide structured support to War Child's In-Country Partners, strengthen their organizational and programmatic capacities, and ensure robust oversight of partnership arrangements under the Building Resilient Futures project. The consultant will contribute to the delivery of high-quality, compliant, and timely programmatic and financial outputs across the full project cycle.Working in close coordination with the War Child Jordan project team, the Partnership Consultant will provide focused technical support across the following areas:4.1 Partner Capacity StrengtheningA capacity assessment and an initial round of capacity-strengthening training have already been completed under the current consultancy. The incoming consultant will not repeat these foundational steps but will instead pick up at the implementation stage, continuing and consolidating the work initiated by the outgoing consultant following a structured handover. Specific activities include:<ul><li>Lead a structured handover with the outgoing consultant, reviewing the capacity assessment findings, training delivered, and progress made against the capacity strengthening plan to date</li><li>Continue and build on the capacity-strengthening sessions already delivered, addressing remaining or emerging gaps in areas such as project cycle management, financial management, and documentation practices.</li><li>Provide hands-on coaching and mentoring to ICP staff on narrative and financial reporting standards</li><li>Support ICPs in developing or improving internal systems for activity tracking, documentation, and data management</li><li>Monitor progress against agreed capacity development benchmarks and adapt support plans accordingly</li></ul>4.2 Documentation Support<ul><li>Review narrative and financial documentation submitted by ICPs, identifying gaps or inconsistencies and following up to ensure timely resolution</li><li>Maintain an organized, up-to-date filing system for all partnership-related documents in line with WCA protocols</li><li>Provide ad hoc guidance to ICPs on documentation requirements and support them in establishing their own internal filing and documentation systems</li></ul>4.3 Implementation Support<ul><li>Support ICPs in tracking activity progress against agreed work plans and timelines, and assist in revising plans as needed in response to operational realities</li><li>Identify and flag implementation challenges or delays early, providing relevant context to inform decision-making and helping ICPs document issues appropriately</li><li>Contribute to the preparation and maintenance of implementation tracking tools and regular status updates</li></ul>4.4 Financial Tracking Support<ul><li>Provide guidance to ICPs on financial reporting and expenditure documentation, highlighting areas requiring attention and ensuring issues and solutions are clearly recorded</li><li>Support the maintenance of financial tracking tools to monitor spending against approved budgets in real time</li><li>Flag potential financial risks or irregularities to the project team promptly to enable timely corrective action</li></ul>4.5 Reporting Support<ul><li>Compile and organize ICP inputs and data for internal and donor reporting as directed by the project team</li><li>Support the preparation of partnership-related sections of progress reports, ensuring accuracy, consistency, and alignment with donor requirements</li><li>Strengthening ICP capacity in following best practices for narrative and financial report preparation, including adherence to WCA and donor templates</li></ul>This role is offered on a consultancy basis. The Partnership Consultant will work closely with War Child Jordan's programme team and report directly to the Project Lead. The consultancy is based in Amman, Jordan. Field visits to partner implementation sites within the country may be required depending on programme needs. The consultant will be required to comply with War Child's Code of Conduct, Child Safeguarding Policy, and all other relevant organizational policies throughout the duration of the engagement.</div></section><section>Desired Candidate Profile5. Required Qualifications & Experience5.1 Education<ul><li>Bachelor's degree or higher in International Development, Humanitarian Affairs, Project Management, Business Administration, Finance, or a related field</li></ul>5.2 Professional Experience<ul><li>Minimum 4 years of professional experience in partnership management, program coordination, or project management within the NGO or humanitarian sector</li><li>Demonstrated experience overseeing partner performance, including narrative and financial compliance monitoring</li><li>Proven track record in financial tracking and budget monitoring in a project context</li><li>Experience working in Jordan or the wider MENA region is a strong advantage</li><li>Familiarity with institutional donor compliance requirements (e.g., government donors, UN agencies, or international foundations) is desirable</li></ul>5.3 Skills & Competencies<ul><li>Strong analytical skills and attention to detail, particularly in reviewing financial and narrative documentation</li><li>Excellent organizational and time management skills, with the ability to manage multiple priorities simultaneously</li><li>Proficiency in Microsoft Office, particularly Excel (financial tracking) and Word</li><li>Strong written and verbal communication skills in English; Arabic proficiency is a significant asset</li><li>Ability to work independently, proactively, and with minimal supervision</li><li>High level of integrity and commitment to humanitarian principles and accountability standards</li></ul></section>

من ٠ إلى ٠ سنة Naukri Gulf

Deputy Country Representative

On-site - الأردن - Jordan ٦ يوليو ٢٠٢٦

الموارد البشرية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div>RESPONSIBILITIES</div><div>Programmes Oversight and Quality Control</div><div> </div><div>Provide high-level line-management to Research Managers (hereafter RMs), including effective delegation of day-to-day tasks to RMs, and ensuring all team members are fully aware of their job description, duties and responsibilities;</div><div>In coordination with the Country Representative, oversee that all Research Cycles and associated datasets are conducted in a timely manner, to IMPACT quality standards, and disseminated to relevant stakeholders, in line with the IMPACT oPt strategy and information needs of humanitarian actors;</div><div>Monitor the progress and delays of all Research Cycles across each units and ensure that delays or identified challenges for specific assessments are reported in writing and orally in a timely manner.</div><div>Ensuring that RMs are provided the programme management training, support, and resources required to effectively and independently manage their Research Cycles. This includes:</div><div>regular follow-up and check-ins to project plan and identify any challenges or bottlenecks;</div><div>supporting in building and maintaining external relationships as relevant;</div><div>empowering RMs to take personal responsibility for RCs, and proactively identifying areas where they lack the capacity to work independently. Resolve these issues by developing training plans, and supporting RMs in capacity building junior staff;</div><div>supporting project focal points as line-managers in developing strong and healthy teams, and maintaining staff welfare.</div><div>Review information products, to ensure that products are of high quality and effectively inform target audiences.</div><div>Together with the Country Representative, ensure that all team members and hubs are kept up-to-date on key activities, plans, and achievements;</div><div>Together with the rest of the SMT, ensuring a good work environment and taking active steps to ensure staff welfare and ensure that all teams are working towards common goals. This will include building strong professional relationship, having good visibility of issues in teams through regular check-ins, as well as maintaining a professional, respectful, and supportive tone in the office.</div><div> </div><div>Training and staff capacity development</div><div> </div><div>Support technical and assessment focal points in developing the capacity of staff, for example by proactively organising trainings and development sessions;</div><div>Autonomously identify talent, capacity gaps, and staff who would benefit from specific trainings, particularly amongst national staff, including the Operations Team.</div><div>Grants development, management, and oversight</div><div> </div><div>Under the supervision of the Country Representative and with support from Research Managers and project focal points, contribute to identifying funding opportunities, drafting proposals, and conducting initial discussions with donors/partners</div><div>In coordination with the Country Representative, maintain IMPACT oPt’s strong relationships with its existing donors through regular meetings to brief on project progress, key developments in the oPt context and coordination structure, findings from assessments, concerns with regards to information gaps, as well as development of new grants as needed.</div><div>Together with the Country Representative, develop IMPACT oPt’s project development strategy, including exploring partnerships with new donors, mapping potential donors, and conducting prospect research.</div><div>Support the Country Representative and project development department in tracking donor requirements and deadlines, via delegation and follow-up of tasks to focal points, review, and in some cases drafting of reports;</div><div>Lead on building systems to externalise institutional knowledge, to ensure lessons-learned are not lost with staff turnover.</div><div>Human Resource Management (recruitment and staff welfare)</div><div> </div><div>Together with the Country Representative, identify needs for staff recruitment, including capacity or skills gaps within the units.</div><div>Drafting of ToRs together with the SMT, liaison with HR at IMPACT Headquarters, conducting interviews, or supporting Research Managers to conduct strong interviews.</div><div>Together with the Country Representative, ensure that appraisals, contract renewals, and recruitments are done in timely manner to minimise gaps in the team.</div><div>Together with the Country Representative, maintain team morale, a strong team spirit, and monitor staff welfare, as well as help ensure team cohesion between bases, and within and across units.</div><div>External engagement (donor engagement, external representation, advocacy, partnership development and maintenance)</div><div> </div></div></section><section>Desired Candidate ProfileREQUIREMENTS<ul><li>Excellent academic qualifications, including a Master s degree in relevant discipline required;</li><li>At least 5 years of relevant working experience in humanitarian, development or related settings, including at least 3 years in a programme management role;</li><li>Excellent team management, coordination, organisational and planning skills required, including ability to manage large workloads, oversee multiple teams and effectively meet deadlines, through an excellent ability to multi-task and prioritise;</li><li>Experience with external engagement (donors, partners and other key stakeholders) required;</li><li>Familiarity with the humanitarian coordination system required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Understanding of processes involved in conducting assessments required;</li><li>Excellent communication and drafting skills required for effective reporting;</li><li>Excellent analytical skills required;</li><li>Experience managing multiple budgets an asset;</li><li>Ability to work independently and manage people remotely required;</li><li>Demonstrable ability to work under pressure and meet competing deadlines required;</li><li>Solution-oriented, flexible, and open-minded, including ability to operate in a cross-cultural environment required;</li><li>Good understanding of the oPt context - past experience in the region is desirable;</li><li>Fluency in English required;</li><li>Ability to operate Microsoft Word and Excel required;</li><li>A sense of curiosity, the drive to improve the humanitarian sector, and ability to see the big picture</li></ul></section>

من ٠ إلى ٠ سنة أخطبوط

Intern

On-site - الأردن - عمّان ٢٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

About Mercy Corps Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.    The Program / Department / Team  The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government, is a five-year program that started in May 2022 and aims to support Jordan's home-based, micro, and small businesses to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology integration. The program encourages and supports the participation of all MSE-owner segments. Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).   The Position The Mentorship Intern supports the implementation and coordination of mentorship program activities by assisting with mentor and MSE engagement, session scheduling, interview coordination, and training logistics. The role involves maintaining regular communication with participants, tracking mentorship progress, collecting and organizing program documentation, and ensuring smooth execution of mentorship sessions and events. The intern also supports administrative and operational tasks that contribute to the effective delivery and monitoring of the mentorship intervention, in addition to other Iqlaa interventions where applicable.   ESSENTIAL RESPONSIBILITIES   1. Administrative Support • Maintain accurate records and documentation of mentorship activities, including mentorship plans, attendance sheets, and training materials. • Collect, organize, and archive MSEs mentorship plans and related program documentation. • Prepare and print training materials, certificates, attendance sheets, and other required documents for mentorship activities. • Support tracking and reporting of mentorship sessions and participant engagement. • Ensure proper filing and maintenance of mentorship-related records and administrative documents.   2. Mentorship Coordination and Participation Support • Support in the coordination and follow-up on mentorship sessions between mentors and MSEs to ensure timely implementation. • Support in coordination and communication regularly with mentors and MSEs regarding session schedules, requirements, and program updates. • Support the arrangement and scheduling of mentor and MSE interviews, including sharing meeting links and confirming attendance. • Follow up with mentors and MSEs to ensure participation in interviews, training sessions, and mentorship activities. • Provide logistical and operational support to ensure the smooth delivery of mentorship reflection sessions, partner meetings, and mentor onboarding training.   3. Support for Iqlaa Components and Program Events • Support the coordination and implementation of activities across other Iqlaa components, as needed, including workshops, events, meetings, and field-level activities. • Provide logistical and administrative support for Iqlaa events, including preparing materials, coordinating attendance, supporting venue arrangements, and assisting with participant registration and follow-up. • Support communication with participants, partners, service providers, and internal teams to ensure smooth coordination of component activities and events. • Assist in organizing event documentation, including attendance sheets, photos, participant lists, feedback forms, and other required records. • Support the team in tracking event-related tasks, timelines, and logistical requirements to ensure activities are implemented efficiently and in line with program needs. • Provide ad hoc operational and coordination support to Iqlaa components, as requested by the supervisor and program team.   SUPERVISORY RESPONSIBILITY N\A   ACCOUNTABILITY Reports Directly To: Mentorship Senior Coordinator Works Directly With: Mentorship Team Lead & Senior Mentorship Coordinator, Iqlaa Senior Leadership team, and other program staff.     ACCOUNTABILITY TO PARTICIPANTS AND STAKEHOLDERS Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.   MINIMUM QUALIFICATION & TRANSFERABLE SKILLS Diploma or bachelor’s degree in business administration, management, social science, or a related field. • Excellent computer skills with strong proficiency in Microsoft Office applications, particularly Microsoft Excel, Word, and PowerPoint. • Strong organizational and administrative skills with attention to detail. • Effective verbal and written communication skills in Arabic and English. • Ability to coordinate multiple tasks and manage deadlines efficiently. • Strong interpersonal skills and ability to communicate professionally with diverse stakeholders. • Ability to maintain accurate records and documentation. • Proactive, reliable, and able to work both independently and as part of a team.   SUCCESS FACTORS Success in this role requires strong organizational and communication skills, attention to detail, and the ability to manage multiple tasks effectively. The ideal candidate is proactive, reliable, and eager to learn, with a positive attitude and willingness to take initiative. They should be adaptable, collaborative, and able to build strong working relationships while maintaining professionalism and accountability in all tasks.   LIVING CONDITIONS / ENVIRONMENTAL CONDITIONS The position is based in Amman, Jordan, with regular travel to project sites across governorates. Mercy Corps team members represent the agency both during and outside work hours and are expected to conduct themselves professionally and adhere to Mercy Corps’ policies at all times.   ONGOING LEARNING In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development   TEAM EFFICIENCY AND EFFECTIVENESS Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with diverse experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.   EQUAL EMPLOYMENT OPPORTUNITY Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.   We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.   SAFEGUARDING & ETHICS Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).   الصون و الأخلاق ميرسي كوربس تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا، سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة، من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية، تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كوربس في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي. كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.     Recruitment Scams & Fraud Warning Mercy Corps has become aware of scams involving false job offers. Please be advised: <ul > <li >Recruiters will never ask for a fee during any stage of the recruitment process.</li> <li >All active jobs are advertised directly on Akhtaboot.</li> <li >Official Mercy Corps emails will always arrive from an @mercycorps.org email address.</li> <li >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</li> </ul>

4 - 7 Years Naukri Gulf

Supervising Associate - Internal Communications (Assurance)

On-site - الأردن - Jordan منذ 13 ساعة

الموارد البشرية

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.The opportunityAs a Supervising Associate within the MENA Brand, Marketing and Communications (BMC) team, you will play a key role in driving internal communications and engagement across the Assurance Service Line. Working closely with Assurance leadership, Talent stakeholders and BMC colleagues, you will support the development and execution of impactful communication strategies that strengthen employee engagement, reinforce strategic priorities and enhance connectivity across the MENA region.This is an exciting opportunity for a communications professional who is passionate about storytelling, stakeholder engagement and delivering high-quality communications that inspire and inform diverse audiences.Your key responsibilities<ul><li>Develop and execute internal communication plans aligned with MENA Assurance priorities and strategic objectives.</li><li>Create compelling content and messaging across multiple channels, including intranet articles, email campaigns, newsletters, leadership communications, presentations, webcasts and internal events.</li><li>Translate complex business priorities into clear, engaging and audience-focused communications.</li><li>Serve as a trusted communications advisor to Assurance leadership and key stakeholders.</li><li>Support employee engagement initiatives that strengthen collaboration, culture and connectivity across the region.</li><li>Ensure communications are aligned with EY's global and regional brand standards and relevant regulatory requirements.</li><li>Collaborate closely with BMC colleagues and cross-functional stakeholders to deliver integrated communication solutions.</li><li>Measure communication effectiveness through engagement metrics and performance reporting, using insights to continuously improve outcomes.</li><li>Manage multiple projects simultaneously while meeting tight deadlines and maintaining exceptional quality standards.</li></ul>Skills and attributes for success<ul><li>Exceptional written, verbal and presentation communication skills.</li><li>Strong storytelling, content development and editorial capabilities.</li><li>Ability to influence and build trusted relationships with stakeholders at all levels, including senior leadership.</li><li>Strong organizational and project management skills, with the ability to manage competing priorities.</li><li>Attention to detail and commitment to delivering high-quality work.</li><li>A collaborative and proactive mindset, with the ability to work effectively in a fast-paced environment.</li><li>Strong analytical skills and the ability to leverage metrics and insights to enhance communication effectiveness.</li><li>Advanced Microsoft Office skills, particularly PowerPoint.</li></ul>What we look forWe're looking for a communications professional who combines creativity with strategic thinking and execution excellence. The ideal candidate is a strong storyteller, trusted advisor and collaborative team player who is passionate about creating engaging employee experiences and delivering communications that drive impact across a diverse regional organization.What we offer youAt EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.Are you ready to shape your future with confidence? Apply today.To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.EY | Building a better working worldEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.Desired Candidate ProfileA Bachelor's or Master's degree in Communications, Mass Communication, Journalism, Marketing, Public Relations or a related discipline.Approximately 4-5 years of relevant experience in internal communications, corporate communications, employee engagement or a related field.Experience developing and managing communication campaigns in a complex, matrixed organization.Proven ability to create compelling content across a range of communication channels and formats.Demonstrated experience working with multiple stakeholders and managing competing priorities effectively.Excellent command of the English language, both written and spoken.Ideally, you'll also<ul><li>Have experience within a professional services or Big Four environment.</li><li>Possess knowledge of Arabic.</li><li>Have experience supporting leadership communications and large-scale employee engagement initiatives.</li><li>Be familiar with communication measurement and reporting tools.</li></ul>

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