وظائف مدير البرامج في الأردن

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>POSITION PROFILE U</b>nder the supervision of IMPACT s Research Manager, the Senior Information Management Officer (SIMO) will lead on the aggregation of service and infrastructure mapping from response partners across the Gaza Strip. In coordination with Acted, UNDP and UN Habitat, the SIMO will be responsible for identifying valuable service and infrastructure data from local, national and international actors as well as UN Agencies in order to provide a comprehensive overview of ongoing humanitarian programming across the Strip. This role offers a unique opportunity to directly contribute to the response s effectiveness by supporting evidence-based planning and coordination. The IMO is expected to engage independently with partners and be confident articulating objectives to a range of audiences. The position requires strong technical skills in data management and analysis, excellent coordination and communication abilities, and a flexible, solutions-oriented mindset. An <b>interest </b>in humanitarian coordination and contextual developments in oPt is strongly preferred.</p><p>&nbsp; <b>RESPONSIBILITIES </b>The Senior Information Management Officer s responsibilities include: Co-ordination and planning • Engage clusters, INGOs, NNGOs and CSOs to generate support and buy in for the service and infrastructure mapping • Generate an understanding of the information landscape within oPt actors, identifying which organisation or cluster has data on which services and infrastructure • Engage other coordinating bodies such as OCHA and act as IMPACT focal point across early recovering information management discussions • Promote the use of inter-operable technologies among partners; • Provide information outputs in the local language wherever feasible. • Receive data from partner organisations Data quality control • Generate sectoral specific data quality standards, working with information management officers in partner organisations to understand sector specific data quality requirements and document them • Generate data quality scripts to assess incoming data for quality issues • Generate shared data standards, including naming, data formatting and data taxonomies (for the standard naming of e.g. health care facility types across organizations) • Generate data quality key performance indicators • Work with partner organisations to address issues with the data they have provided • Promote data quality standards across partner organisations and build a culture of data integrity and accuracy within the response. Data visualization • Visualise the GIS and structured data shared by partners in a dashboard (using common data visualsation tools, e.g. R Shiny or PowerBI) • Ensure coherent style and design across the dashboard • Facilitate analysis through the dashboard user interface • Collaborate with UN Habitat, Acted and UNDP to ensure data visualisations align to their needs The Information Management Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners, or collected during his/her assignment with IMPACT. REQUIREMENTS • Excellent academic qualifications, including a Master s degree in relevant discipline (such maths and statistics, information science, geography), or an equivalent combination of relevant training and experience in humanitarian related activities in disaster or conflict situation; • 4 years of relevant working experience in a humanitarian setting, such as information management, GIS, monitoring and evaluation, research design and analysis, etc.; • Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities; • Knowledge of the humanitarian community, specifically with regards to inter-agency coordination; • Experience in the context of partnership building and consensual decision-making; • Proven ability to conceptualize, develop, plan monitor and evaluate IM in relation to programming, as well as to teach skills and build team capacity; • Excellent writing, communication and negotiation skills; ability to prepare clear and concise reports; • Understanding of different data collection methodologies and their strengths and weaknesses, to be able to assess quality/reliability of secondary sources and to advice on potential areas of improvement; • Ability to compile, triangulate and holistically analyse diverse and large datasets; • Experience with handling confidential and sensitive data and demonstrated; • Ability to work effectively and harmoniously in a team and in the inter-agency context with colleagues from a variety of cultures and professional backgrounds; • Resilience, stress tolerance and ability to work under difficult conditions; • Fluently spoken and written English is mandatory. Arabic an asset; • Data capture and analysis : • MS Excel (Essential) : Ability to create macros; Strong knowledge of statistical, conditional, and text-based functions; • Web Design (Asset): HTML, PHP, ASP; Basic understanding of web-based applications • Mapping (Essential) : ArcGIS, QGIS, Understanding of geospatial data management, analysis, and map making processess. • Data programming (essential): R, Python, ability to write data cleaning and analysis pipeline scripts, GitHub or version control experience an asset. COMPENSATION AND BENEFITS • For this position, salary between 2 580 CHF and 2 640 CHF monthly (before income tax), etc as well as a monthly living allowance of 300 USD NB - IMPACT salaries are strictly determined by our salary grid depending on the grade of the position and the level of education of staff. A location-dependent security and/or isolation adjustment is then applied as a recognition that some staff are required to work in difficult places where living and working conditions are much more difficult than elsewhere.&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Excellent academic qualifications, including a Master s degree in relevant discipline (such maths and statistics, information science, geography), or an equivalent combination of relevant training and experience in humanitarian related activities in disaster or conflict situation;</p><p>4 years of relevant working experience in a humanitarian setting, such as information management, GIS, monitoring and evaluation, research design and analysis, etc.;</p><p>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</p><p>Knowledge of the humanitarian community, specifically with regards to inter-agency coordination;</p><p>Experience in the context of partnership building and consensual decision-making;</p><p>Proven ability to conceptualize, develop, plan monitor and evaluate IM in relation to programming, as well as to teach skills and build team capacity;</p><p>Excellent writing, communication and negotiation skills; ability to prepare clear and concise reports;</p><p>Understanding of different data collection methodologies and their strengths and weaknesses, to be able to assess quality/reliability of secondary sources and to advice on potential areas of improvement;</p><p>Ability to compile, triangulate and holistically analyse diverse and large datasets;</p><p>Experience with handling confidential and sensitive data and demonstrated;</p><p>Ability to work effectively and harmoniously in a team and in the inter-agency context with colleagues from a variety of cultures and professional backgrounds;</p><p>Resilience, stress tolerance and ability to work under difficult conditions;</p><p>Fluently spoken and written English is mandatory. Arabic an asset;</p><p>Data capture and analysis :</p><p>MS Excel (Essential) : Ability to create macros; Strong knowledge of statistical, conditional, and text-based functions;</p><p>Web Design (Asset): HTML, PHP, ASP; Basic understanding of web-based applications</p><p>Mapping (Essential) : ArcGIS, QGIS, Understanding of geospatial data management, analysis, and map making processess.</p><p>Data programming (essential): R, Python, ability to write data cleaning and analysis pipeline scripts, GitHub or version control experience an asset.</p><p></p></section>

<p><strong>RECRUITMENT NOTICE</strong></p> <p><strong>INTERNAL &amp; EXTERNAL</strong></p> <h2>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;The French section of Médecins Sans Frontières</h2> <h2>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;is recruiting for its office in Amman.</h2> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Base and Facility Officer (Part-time)</p> <p><strong>CONTEXT</strong></p> <p>Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical</p> <p>assistance to populations in crisis, without discrimination and regardless of race, religion, creed or political affiliation. Médecins Sans Frontières is seeking to hire a Base and Facility Officer for its office in Amman.</p> <p><strong>SCOPE OF RESPONSIBILITIES</strong></p> <p>Carrying out or supervising all maintenance logistics activities in the base (vehicles, fuel consumption, and local infrastructure) according to MSF standards and protocols in order to have the material, infrastructure and vehicles in optimal running conditions</p> <p><strong>Accountabilities:</strong></p> <ul> <li>Planning vehicles movements, tracking individual trips, and ensuring implementation of security measures</li> <li>Tracking consumption of supplies, fuel, lubricants, used in different facilities (office, house, store, etc.).</li> <li>Checking the maintenance of the various open spaces (gardens, courtyards...) and ensuring that domestic waste is correctly discarded</li> <li>Checking and ensuring the maintenance of MSF premises and facilities, as well as the general water supply, electrical, walls, ceilings ect. and security conditions. In this sense, making inspection visits to assess the rehabilitation needs of facilities.</li> <li>Performing maintenance of logistics equipment for cold chain, energy, IT and radio communications, in particular:&nbsp;&nbsp; <ul> <li>Inventories and the reallocation of equipment.</li> <li>Renewing the authorization to use radio material with local authorities.</li> <li>Checking the quality of the work carried out on generators and electrical installations.</li> </ul> </li> <li>Preparing orders for his sector activity, do the follow-up, and checking their proper reception and state.</li> <li>Carrying out local purchases and ensuring that the line manager is aware of any problems linked to the quality or availability of the items to be purchased.</li> <li>Participating in training at the request of the line manager.&nbsp;</li> </ul> <p><strong>MSF Section/Context Specific Accountabilities</strong></p> <ul> <li>Ensure effective management and maintenance of the Gaza Transit Project premises as needed in terms of logistic and supply needs</li> <li>Maintain a safe and secure environment for the Gaza Transit Project premises, tenants, and visitors by ensuring the effeictive safety and security measures in place</li> <li>Oversee and support the Security Officers responsible for the Gaza Transit Project premises, ensuring the effective implementation of security procedures and timely resolution of security-related issues</li> <li>Support and advise tenants on best practices in premises management, enabling effective maintenance and sustainable use of their rented apartments</li> <li>Coordinate with the Social Worker Team and the Country Office Logistics Supervisor as required</li> <li>Contribute to the management of non-Gaza Transit Project premises and undertake additional logistics-related tasks and assignments as directed by the Country Office Logistics Supervisor</li> <li>Assist in the management and oversight of the new hotel designated for RSH patients and caregivers, providing operational and facility support as required by the RSH Hospital Facility Manager</li> <li>Ensure that all logistics and administrative needs of the Gaza Transit Project are identified, coordinated, and addressed in a timely and effective manner to support uninterrupted operations</li> <li>Ensure effective logistics and administrative reporting and budget follow-up for the Gaza Transit Project, providing regular updates and documentation to support operational oversight and decision-making.</li> </ul> <table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" width="100%"> <tbody> <tr> <td colspan="2" width="100%"> <p class="MsoNormal" ><b><span lang="EN-GB" >Requirements</span></b></p> </td> </tr> <tr> <td width="19%"> <p class="MsoNormal" ><span lang="EN-GB">&nbsp;</span></p> </td> <td width="80%"> <p class="MsoNormal" ><span lang="EN-GB">&nbsp;</span></p> </td> </tr> <tr> <td valign="top" width="19%"> <p class="MsoNormal" ><b><span lang="EN-GB">Education</span></b></p> </td> <td valign="top" width="80%"> <p class="MsoListBullet" ><span><span>•<span >&nbsp;&nbsp;</span></span></span><span lang="EN-GB">Essential Secondary Education</span></p> </td> </tr> <tr> <td valign="top" width="19%"> <p class="MsoNormal" ><b><span lang="EN-GB">Experience</span></b></p> </td> <td valign="top" width="80%"> <p class="MsoListBullet" ><span><span>•<span >&nbsp;&nbsp;&nbsp;</span></span></span><span lang="EN-GB">Desirable experience with other NGOs</span></p> </td> </tr> <tr> <td valign="top" width="19%"> <p class="MsoNormal" ><b><span lang="EN-GB">Languages</span></b><span lang="EN-GB"><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></p> </td> <td valign="top" width="80%"> <p class="MsoListBullet" ><span lang="EN-GB"><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;</span></span></span><span lang="EN-GB">English, local language desirable</span></p> <p class="MsoListBullet" ><span lang="EN-GB"><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;</span></span></span><span lang="EN-GB">Mission Language</span></p> </td> </tr> <tr> <td valign="top" width="19%"> <p class="MsoNormal" ><b><span lang="EN-GB">Knowledge</span></b></p> </td> <td valign="top" width="80%"> <p class="MsoListBullet" ><span lang="EN-GB"><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;</span></span></span><span lang="EN-GB">Computer literacy and radio equipment user-knowledge</span></p> </td> </tr> <tr> <td valign="top" width="19%"> <p class="MsoNormal" ><b><span lang="EN-GB">Competencies</span></b></p> </td> <td valign="top" width="80%"> <p class="MsoListBullet" ><span lang="EN-GB"><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></span></span><span lang="EN-GB">Results and Quality Orientation <b>L1</b> </span></p> <p class="MsoListBullet" ><span lang="EN-GB"><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></span></span><span lang="EN-GB">Teamwork and Cooperation <b>L1</b> </span></p> <p class="MsoListBullet" ><span lang="EN-GB"><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></span></span><span lang="EN-GB">Behavioural Flexibility <b>L1</b> </span></p> <p class="MsoListBullet" ><span lang="EN-GB"><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></span></span><span lang="EN-GB">Commitment to MSF Principles <b>L1</b> </span></p> <p class="MsoListBullet" ><span lang="EN-GB"><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></span></span><span lang="EN-GB">Service Orientation <b>L1</b> </span></p> <p class="MsoListBullet" ><span lang="EN-GB"><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></span></span><span lang="EN-GB">Stress Management <b>L2</b></span></p> <p class="MsoListBullet" >&nbsp;</p> </td> </tr> </tbody> </table> <p><strong>Work location</strong><strong>:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong>Amman, Jordan</p> <p><strong>Contract:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong>Three (3) Months Fixed-term contract – Part Time – (Renewable)</p> <p>Interested applicants should submit their application in English, containing a curriculum vitae, no later than</p> <p><strong><u>8^th October 2026</u></strong>, on the Akhtaboot website. <strong>Only candidates who meet the requirements will be shortlisted. </strong></p> <p><strong>MSF promotes the inclusion of women and people with disabilities.</strong></p> <p><strong>Médecins Sans Frontières is committed to safeguarding and promoting the welfare of the people we serve</strong></p> <p><strong>and our staff. MSF has zero tolerance for sexual exploitation and abuse, harassment, and abuse of power.</strong></p> <p><strong>All selected candidates will be subject to reference checks.</strong></p> <p><strong>Notice: No monetary transactions, no demands for favors in kind, nor other types of favoritism will be tolerated in the recruitment process.&nbsp; MSF reserves the right to refuse the hiring of a candidate who has benefited from such acts. All such illicit demands may be pursued through the judicial system</strong>.</p> <p>&nbsp;</p>

<p><h4>About the role</h4> <p>Our client is looking to hire an experienced brand & trade manager to join their growing team in Amman, Jordan. Operating in the FMCG distribution space and representing a portfolio of multinational brands, they are seeking a commercially driven professional who can bridge strategic brand management with impactful trade execution across both modern and traditional channels.</p> <p>This is a senior individual contributor role with high visibility, offering the opportunity to own brand plans end-to-end, drive trade activations, and work directly with regional distributors and brand principals.</p> <h4>What you'll do</h4> <strong>Brand management</strong> <ul> <li>Develop and implement annual brand plans aligned with principal guidelines and company objectives.</li> <li>Manage brand budgets, track ROI, and ensure responsible allocation of spend.</li> <li>Lead new product launches, including pricing strategy, go-to-market planning, and positioning.</li> <li>Monitor brand performance via sell-in/sell-out data, market share, and consumer insights.</li> <li>Maintain strong relationships with multinational brand principals and uphold brand standards.</li> </ul> <strong>Trade marketing & activations</strong> <ul> <li>Design and execute trade promotions, in-store activations, and visibility programs across all trade channels.</li> <li>Develop and deploy POS materials, planograms, and channel-specific assets in line with brand guidelines.</li> <li>Conduct regular market visits to assess execution quality and identify opportunities for improvement.</li> <li>Track and evaluate the effectiveness of all trade activities, delivering post-promotion analysis and recommendations.</li> <li>Work closely with the sales team to align trade programs with distribution and volume targets.</li> </ul> <strong>Commercial planning & analysis</strong> <ul> <li>Prepare accurate sales forecasts and demand plans in collaboration with the sales and supply chain teams.</li> <li>Develop commercial plans, pricing proposals, and promotional calendars.</li> <li>Manage budgets within approved limits, with clear variance tracking and reporting.</li> <li>Analyze market data, competitive landscape, and category trends to inform strategic decisions.</li> <li>Prepare concise management reports and presentations on brand and trade performance.</li> </ul> <strong>Distributor & stakeholder management</strong> <ul> <li>Serve as the key liaison between the company and brand principals/distributors.</li> <li>Manage joint business plans with key distribution partners, ensuring alignment on targets and activations.</li> <li>Support and coach the sales team on brand messaging, product knowledge, and trade execution tools.</li> </ul> <h4>What we're looking for</h4> <strong>Experience & background</strong> <ul> <li>4–6 years of experience in brand management and/or trade marketing within the FMCG industry — this is non-negotiable.</li> <li>Proven track record of managing multinational brands and collaborating with distributors.</li> <li>Hands-on experience designing and executing trade activations and promotional campaigns.</li> <li>Background in budgeting, forecasting, and commercial planning.</li> <li>Experience working with regional markets is a strong advantage.</li> </ul> <strong>Skills & competencies</strong> <ul> <li>Advanced proficiency in Microsoft Excel (pivot tables, data modelling) and PowerPoint.</li> <li>Strong analytical mindset: you can turn data into clear, actionable recommendations.</li> <li>Excellent project management skills; comfortable handling multiple brands and workstreams simultaneously.</li> <li>Exceptional English communication skills, both written and verbal.</li> <li>Strong interpersonal and stakeholder management skills.</li> <li>Self-starter who thrives working independently in a fast-paced environment.</li> <li>Bachelor's degree in Marketing, Business Administration, or a related field. MBA is a plus.</li> </ul></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p> <h4>About the role</h4> <p>Outlet Manager is responsible for overseeing the daily operations, inventory, sales, mentoring the team members, delivering the ultimate food and beverage experience to guests and maintaining service quality and consistency for the venue (In-Room Dining (IRD) and All Day Dining).</p> <h4>What you will do</h4> <ul> <li>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.</li> <li>Control labor cost and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control.</li> <li>Supervise the venue service procedures, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li> <li>Observe physical condition of facilities and equipment in the venue and make recommendations for corrections and improvements as needed.</li> <li>Provide knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience.</li> <li>Work closely with the Assistant Director of Food and Beverage, Director of Food & Beverage and Executive Chef to design effective food menu, beverage menu and amenity options while ensuring excellent product quality at a well-placed price.</li> <li>Oversee the planning, execution, and continuous improvement of the In Room Dining (IRD) amenity program to enhance the guest experience.</li> <li>Ensure all amenities presented with the highest standards of creativity, elegance, and consistency in room placement.</li> <li>Attend regular operational meetings to ensure effective coordination and cooperation with hotel departments.</li> <li>Participate in regular team meetings and ongoing training programs to ensure service excellence.</li> <li>Conduct daily briefing and regular departmental meetings to keep employees updated on operation, informed of hotel policies and changes as well as ways to increase sales and service.</li> <li>Work professionally and cooperatively with colleagues and supervisors, maintaining a positive and respectful team atmosphere.</li> <li>Adhere to the company policies, grooming standards, and performance expectations.</li> <li>Ensure compliance with Four Seasons' Category One and Two Work Rules and Standards of Conduct (EmPact).</li> </ul> <h4>What you bring</h4> <ul> <li>High school / diploma degree or equivalent experience.</li> <li>A minimum of 5 years of experience in restaurant management or similar roles.</li> <li>Excellent verbal communication skills in both Arabic and English languages.</li> <li>Financial acumen.</li> <li>Attention to details.</li> <li>Ability to resolve issues and handle service recovery effectively.</li> <li>Strong interpersonal, communication, and motivational skills to lead diverse teams.</li> <li>Must be able to work all shifts including AMs, PMs, weekends, and holidays.</li> </ul> <h4>What we offer:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Employee travel program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).</li> <li>Many other perks provided by the company.</li> </ul> <h4>Schedule & hours:</h4> <p>Full time job.<br> Scheduled days and times may vary based on need.<br> Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p> <h4>About the role</h4> <p>Outlet Manager is responsible for overseeing the daily operations, inventory, sales, mentoring the team members, delivering the ultimate food and beverage experience to guests and maintaining service quality and consistency for the venue (In-Room Dining (IRD) and All Day Dining).</p> <h4>What you will do</h4> <ul> <li>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.</li> <li>Control labor cost and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control.</li> <li>Supervise the venue service procedures, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li> <li>Observe physical condition of facilities and equipment in the venue and make recommendations for corrections and improvements as needed.</li> <li>Provide knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience.</li> <li>Work closely with the Assistant Director of Food and Beverage, Director of Food & Beverage and Executive Chef to design effective food menu, beverage menu and amenity options while ensuring excellent product quality at a well-placed price.</li> <li>Oversee the planning, execution, and continuous improvement of the In Room Dining (IRD) amenity program to enhance the guest experience.</li> <li>Ensure all amenities presented with the highest standards of creativity, elegance, and consistency in room placement.</li> <li>Attend regular operational meetings to ensure effective coordination and cooperation with hotel departments.</li> <li>Participate in regular team meetings and ongoing training programs to ensure service excellence.</li> <li>Conduct daily briefing and regular departmental meetings to keep employees updated on operation, informed of hotel policies and changes as well as ways to increase sales and service.</li> <li>Work professionally and cooperatively with colleagues and supervisors, maintaining a positive and respectful team atmosphere.</li> <li>Adhere to the company policies, grooming standards, and performance expectations.</li> <li>Ensure compliance with Four Seasons' Category One and Two Work Rules and Standards of Conduct (EmPact).</li> </ul> <h4>What you bring</h4> <ul> <li>High school / diploma degree or equivalent experience.</li> <li>A minimum of 5 years of experience in restaurant management or similar roles.</li> <li>Excellent verbal communication skills in both Arabic and English languages.</li> <li>Financial acumen.</li> <li>Attention to details.</li> <li>Ability to resolve issues and handle service recovery effectively.</li> <li>Strong interpersonal, communication, and motivational skills to lead diverse teams.</li> <li>Must be able to work all shifts including AMs, PMs, weekends, and holidays.</li> </ul> <h4>What we offer:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Employee travel program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).</li> <li>Many other perks provided by the company.</li> </ul> <h4>Schedule & hours:</h4> <p>Full time job.<br> Scheduled days and times may vary based on need.<br> Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>

<p><strong>Starting position: 15/10/2026<br> <br> Duration : Fixe-term Contract (12 Month Duration)<br> <br> Rate of activity : 100%<br> <br> Place of work : MENA Regional Office - Amman, Jordan</strong><br> <br> <br> <strong> Deadline for applications:</strong>&nbsp;Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.<br> <br> Terre des hommes (Tdh) :<br> <br> The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p> <p><strong>Context :</strong><br> <br> Terre des hommes Lausanne (Tdh), founded in 1960, is Switzerland's largest children's rights organisation. Tdh is dedicated to making meaningful and lasting changes in the lives of children and young people, especially those who are most at risk. Tdh is active in some thirty countries, in humanitarian and development contexts. In the Middle East (MENA), Tdh intervenes directly in 7 countries (Afghanistan, Egypt, Iraq, Jordan, Lebanon, Palestine and Syria).<br> <br> <strong>Main responsibilities:</strong><br> <br> Under the direct supervision of the Regional Finance Coordinator, the Regional Finance Officer provides technical support to the financial management of the region (regional office and country offices). He/she supports budget monitoring, in particular the optimization of the region's budgets, leads coordination between countries and the region, and actively participates in the preparation and annual review of budgets. He/she contributes to the management and consolidation of multi-country or regional financing, particularly when the region is the lead partner. He/she ensures the proper application of internal and donor procedures and the quality and reliability of financial reports<br> <br> <strong>Specific responsibilities:</strong><br> <br> <strong>Support to the management of the region</strong></p> <p><strong>Regional Office Financial Management Support</strong></p> <p>· Manage the regional office accounting and control of the analytical allocations</p> <p>· Preparation of the monthly budget monitoring (FMT cycle) and contribute to the financial balance of the regional office, including providing analysis and feedback support to the regional management team</p> <p>· Conduct meetings with budget holders to review project budgets, analytical allocations and financial situation when the regional office is lead.</p> <p>· Organize the monthly coordination between the country CAFs and the region (communication of allocations from the country offices hosting the regionals, sharing of the list of expenses, communication of good practices)</p> <p>· Participate in the development of donor budgets when the regional office is the lead or during multi-country proposals</p> <p>· Preparation of the annual regional budget as well as periodic budget revisions</p> <p>· Preparing financial reports of the budgets for the regional office is led in accordance with the donor reporting schedule and sending them for validation to RC Finance, identify and report financial risks to Finance RC</p> <p>· Communicate with the Regional Logistics Officer the configuration of country contracts including regional costs</p> <p>· Follow up with the Regional Logistics manager on purchase requests, payments and monitoring of regional expenses</p> <p>· Follow with the regional HR department for the monthly payroll and legal deductions payments.</p> <p>· Ensuring the confidentiality of financial information</p> <p><strong>Support to the management of the country offices delegated by the Regional FC</strong></p> <p><strong>Regional Financial Monitoring</strong></p> <p>· Ensure the control of the analytical allocations of the monthly accounting of the country offices</p> <p>· Monthly control and analysis of the country offices' budget monitoring (FMT cycle) include monitoring burn rates, ensuring alignment with project implementation timelines and budget performance, the control of their monthly cash request, and identifying financial risks, trends, variances and provide recommendations to the Regional Finance Coordinator.</p> <p>· Track corrections of donor payments in CRM by country offices.</p> <p>· Contribute to the regional financial data consolidation and preparation of financial dashboards with analysis for regional management.</p> <p>________________________________________</p> <p><strong>Budgeting and Financial Planning</strong></p> <p>· Support Country Offices in annual budgeting, periodic reviews and project budget development.</p> <p>· Participate in the control of budgets for new funding requests and potential amendments from country offices according to the validation thresholds in place before submission to the RC Finance for validation</p> <p>· Assist in budget revisions, realignments, and donor budget modifications.</p> <p>· Review proposed budgets to ensure consistency with donor guidelines and organizational policies.</p> <p>· Contribute to regional financial planning and forecasting.</p> <p>________________________________________</p> <p><strong>Donor Financial Compliance</strong></p> <p>· Ensure compliance with donor regulations and grant agreements.</p> <p>· Monitor country office financial reports according to the validation thresholds in place, in accordance with the donor reporting schedule and send them for validation by the Finance RC</p> <p>· Support Country Offices in the preparation of donor financial reports.</p> <p>· Review financial reports before submission to ensure accuracy and compliance.</p> <p>· Provide guidance on eligible costs, budget utilization, and financial documentation requirements.</p> <p>________________________________________</p> <p><strong>Financial Systems and Tools</strong></p> <p>· Ensure Country Offices maintain updated financial monitoring tools and accounting records.</p> <p>· Support the improvement and harmonization of regional financial management tools and templates.</p> <p>· Assist with troubleshooting financial system issues and liaise with relevant departments when needed.</p> <p>· Promote best practices in financial data management.</p> <p>________________________________________</p> <p><strong>Internal Controls and Risk Management</strong></p> <p>· Support the implementation of internal financial controls, Risk and Capacity Assessments across Country Offices.</p> <p>· Monitor compliance with organizational finance policies and procedures.</p> <p>· Identify financial risks and propose mitigation measures.</p> <p>· Contribute to internal audits, donor audits, and follow-up on audit recommendations.</p> <p>________________________________________</p> <p><strong>Capacity Building and Technical Support</strong></p> <p>· Provide technical support to Country Finance teams on financial management issues.</p> <p>· Deliver guidance on donor regulations, financial reporting, and budget management.</p> <p>· Contribute to the strengthening of Country Office finance staff through training and coaching.</p> <p>________________________________________</p> <p><strong>Coordination and Communication</strong></p> <p>· Maintain regular communication with Country Office Finance teams, including regular meetings.</p> <p>· Contribute to regional finance meetings and financial decision-making.</p> <p>· Support cross-department coordination with Programs, HR, and Operations teams.</p> <p>Perform other duties related to the position as required and prioritized by hierarchy</p> <p><br> <br> <strong>**The full Job Description will be shared with shortlisted candidates.**<br> <br> <br> Education :</strong>&nbsp;University degree or equivalent business school in Finance and/or Management Control<br> <br> <strong>Experience / Skills :</strong><br> <br> Minimum 3 years of professional experience in a similar role</p> <p><strong>Skills:</strong></p> <p>· Manage your time and priorities, meet deadlines and be punctual.</p> <p>· Communicate in a clear, concise and respectful manner.</p> <p>· Respond in an elaborate and constructive manner to your interlocutors.</p> <p>· Ability to manage stress and emotions, ability to work under pressure</p> <p>· Ability to work in a multicultural environment and team spirit</p> <p>· Provide advice in their area of specialization in a spirit of partnership.</p> <p>· Know and respect the rules and processes of the various areas related to your activity.</p> <p>· Contribute to the development of tools and methods useful to the activities of his/her sector.</p> <p>· Excellent knowledge of financial procedures, auditing and general accounting requirements</p> <p>· Knowledge of the functioning of major humanitarian donors and their financial and administrative requirements is desirable.</p> <p>· Ability to evaluate, analyze, improve/propose improvements in procedures/tools.<br> <br> <strong>Languages :</strong><br> <br> English - Arabic<br> <br> <strong>IT knowledge :</strong><br> <br> Proficiency in computer tools, including an advanced level of Excel,</p> <p>Knowledge of SAGA is a plus</p> <p><strong>Tdh General Code of Conduct and Ethical Policies</strong>&nbsp;:</p> <ul> <li>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</li> </ul> <ul> <li>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</li> </ul> <ul> <li>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</li> </ul> <ul> <li>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</li> </ul> <ul> <li>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</li> </ul> <p><strong>Procedure:</strong><br> <br> Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br> <br> <strong>References :</strong><br> <br> Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concernsparticipates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the role</b></p><br><br><p>Outlet Manager is responsible to overseeing the daily operations, inventory, sales, mentoring the team members, delivering the ultimate food and beverage experience to guests and maintaining service quality and consistency for the venue&nbsp;<b>(In-Room Dinning (IRD) and All Day Dinning).</b></p><br><br><br><p><b>What you will do</b></p><br><br><p>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation. Control labor cost and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control. Supervising the venue service procedures, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts. Observe physical condition of facilities and equipment in the venue and make recommendations for corrections and improvements as needed. Provide knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience. Working closely with the Assistant Director of Food and Beverage, Director of Food &amp; Beverage and Executive Chef to design effective food menu, beverage menu and amenity options while ensuring excellent product quality at a well-placed price. Oversee the planning, execution, and continuous improvement of the In Room Dining (IRD) amenity program to enhance the guest experience. Ensure all amenities presented with the highest standards of creativity, elegance, and consistency in Room placement. Attend regular operational meetings to ensure effective coordination and cooperation with hotel departments. Participate in regular team meetings and ongoing training programs to ensure service excellence. Conduct daily briefing and regular departmental meetings to keep employees updated on operation, informed of hotel policies and changes as well as ways to increase sales and service. Work professionally and cooperatively with colleagues and supervisors, maintaining a positive and respectful team atmosphere. Adhere to the company policies, grooming standards, and performance expectations. Ensure compliance with Four Seasons' Category One and Two Work Rules and Standards of Conduct (EmPact).</p><br><br><br><p><b>What you bring</b></p><br><br><ul><li>High school / Diploma degree or equivalent experience.</li><li>A minimum of 5 years of experience in restaurants management or similar roles.</li><li>Excellent verbal communication skills in both Arabic and English Languages.</li><li>Financial Acumen.</li><li>Attention to details.</li><li>Ability to resolve issues and handle service recovery effectively.</li><li>Strong interpersonal, communication, and motivational skills to lead diverse teams.</li><li>Must be able to work all shifts including, AM's, PM's, weekends, and holidays.</li></ul><br><p><b>What we offer:&nbsp;</b></p><br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent training and development opportunities.</li><li>Employee Travel Program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).</li><li>Many other perks provided by the company.</li></ul><p><b>Schedule &amp; Hours:</b></p><br><br><ul><li>Full time job.</li><li>Scheduled days and times may vary based on need.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br><br><br><br> </div>

<p>POSITION SUMMARY Greet customers when they enter the shop, offer assistance in locating merchandise, and respond to questions regarding merchandise. Display merchandise in a neat, eye-appealing manner. Restock items as necessary, check expiration dates, and discard expired items. Keep storeroom neat and clean. Complete customer purchases, process all payment types, and process returns, refunds, and exchanges. Verify customer identification as required. Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified. Follow checklist for opening and closing shop. Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Leads and supports all guest experience initiatives at the property.<br> Supports GM in driving a guest centric culture in the hotel and create awareness and understanding among all ambassadors on the importance of guest experience.<br> Reviews and communicates the brand assurance program and all new brand/quality initiatives effectively to all stakeholders.<br> Works with and supports department heads to prepare for LQA or BARE brand assurance audits as applicable to the hotel.<br> Conducts regular property self-assessments on the operational brand standards and other quality programs including cross-departmental audits through iAuditor and other tools.<br> Represents guest experience (voice of the guest) at the morning hotel briefing with updates and highlights points for improvement and guest praise.<br> Reviews VOG performance and guest feedback daily, identifies trends and areas for improvement on a regular basis and shares with relevant stakeholders.<br> Conducts a weekly VOG meeting with individual department heads, communicates performance, supports and pushes management action plan (MAP) efforts.<br> Leads and develops a team of guest experience ambassadors within the hotel to conduct deep dives/self-assessments and identify improvement opportunities and solutions.<br> Reviews MAPs proposed by each department post-LQA or BARE mystery visit and supports and follows up implementation by department heads.<br> Monitors results of other quality management programs such as ResaVision and follows up action plans from the relevant department heads whenever necessary.<br> Champions the internal communication of guest experience related matters and updates to all ambassadors in the hotel.<br> Maintains direct contact with guests to collect direct feedback and facilitate new ways of collecting more in-house feedback.<br> Works closely with department heads to assess service standards and delivery on a regular basis.<br> Ensures that the relevant teams and stakeholders respond to all guest feedback, e.g. VOG GSS, and consumer-generated content on various social media sites or travel sites (100% of the negative reviews/feedback, but none of the positive reviews/feedback except for those on GSS and TripAdvisor).<br> Reviews and communicates best practices implemented in other hotels within the brand, follow-up on implementation at the property when relevant.<br> Responsible for implementation and application of Local Measure along with e-commerce or marketing team.</p> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in hospitality or related areas</li> <li>Strong user knowledge of Microsoft Outlook and Microsoft Office tools</li> <li>Relevant work experience with internationally reputed hotel chains is preferred</li> <li>Strong background in hotel operations or service industry (in a client facing role); (2-5 years)</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Strong interpersonal and problem solving abilities</li> <li>Fluency in English, additional languages are a plus</li> </ul></p><p></p>

<p>SRD Center is seeking a qualified Team Leader / Evaluation Manager for a proposed final external evaluation of a development programme in Madaba Governorate, Jordan. The programme links women s economic empowerment, entrepreneurship, cultural heritage, tourism, local economic development, municipal capacity-building, and gender-responsive urban and tourism planning. The Team Leader will provide overall technical and managerial leadership for a mixed-methods evaluation based on the OECD-DAC evaluation criteria, including relevance, coherence, effectiveness, efficiency, emerging impact, and sustainability. The assignment will combine desk review, stakeholder consultations, interviews, focus group discussions, field observations, evidence triangulation, analysis, stakeholder reflection, and preparation of evaluation reports. The assignment is expected to take place during the period September December 2026 and will include field engagement in Madaba. Tasks: • Provide overall technical leadership and management of the evaluation assignment. • Lead the development and refinement of the evaluation methodology, analytical framework, evaluation matrix, and sampling approach. • Ensure appropriate application of OECD-DAC evaluation criteria and mixed-methods evaluation principles. • Review programme documentation, monitoring data, implementation records, financial information, and other relevant evidence. • Lead and/or supervise key informant interviews, focus group discussions, stakeholder consultations, and other primary data collection. • Ensure that the evaluation applies gender-responsive, participatory, inclusive, conflict-sensitive, and ethical approaches. • Lead analysis and triangulation of qualitative and quantitative evidence. • Assess programme relevance, effectiveness, efficiency, coherence, emerging outcomes, sustainability, institutional ownership, and potential for replication or scaling. • Coordinate the work of technical specialists and field researchers. • Lead preparation of the inception report, preliminary findings presentation, draft evaluation report, and final evaluation report. • Facilitate stakeholder reflection and learning discussions on preliminary findings. • Develop evidence-based conclusions, lessons learned, and practical recommendations. • Ensure quality assurance, data protection, confidentiality, informed consent, and independence throughout the evaluation. • Ensure timely completion of all outputs in accordance with the agreed work plan.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree in evaluation, development studies, economics, social sciences, gender studies, urban development, cultural heritage, tourism, business development, public policy, or another relevant field.</li><li>At least 8 years of professional experience in programme and project evaluation.</li><li>Demonstrated experience leading mixed-methods evaluations.</li><li>Strong knowledge and practical experience applying OECD-DAC evaluation criteria.</li><li>Relevant experience evaluating programmes related to one or more of the following: <ul><li>Women s economic empowerment;</li><li>Entrepreneurship;</li><li>Local economic development;</li><li>Cultural heritage;</li><li>Tourism;</li><li>Municipal or urban development;</li><li>Community-based development.</li></ul></li><li>Demonstrated experience designing and conducting stakeholder consultations, interviews, focus group discussions, and qualitative data analysis.</li><li>Strong analytical, facilitation, stakeholder engagement, and report-writing skills.</li><li>Previous experience with internationally funded development programmes, UN agencies, international organizations, donors, municipalities, or civil society organizations is highly desirable.</li><li>Experience in Jordan or the wider MENA region is an advantage.</li><li>Excellent written and spoken English is required.</li></ul>

<p><u>AMR Technical Officer</u></p> <p><u>Job Summary:</u>&nbsp;</p> <p>The AMR Technical Officer will support the day-to-day implementation of antimicrobial&nbsp;resistance&nbsp;activities under the STRIDES Jordan Activity. Working under the supervision of the AMR &amp; IPC Advisor, the&nbsp;Antimicrobial Resistance&nbsp;Technical Officer will provide technical and operational support across AMR workstreams,&nbsp;assist&nbsp;in the development of AMR-related tools and materials, and coordinate with government counterparts and implementing partners as directed. The position contributes to AMR surveillance strengthening, capacity building, donor reporting, and workplan tracking, and ensures project activities are implemented in alignment with international best practices and Jordan’s National Action Plan on AMR.&nbsp;</p> <p>&nbsp;</p> <p><u>Accountabilities:</u>&nbsp;</p> <ul> <li>Provides technical support for the implementation of AMR activities in alignment with Jordan’s National Action Plan on AMR and relevant national guidelines.&nbsp;</li> </ul> <ul> <li>Supports strengthening of AMR surveillance systems, including data collection, analysis, and reporting at the facility and national levels.&nbsp;</li> </ul> <ul> <li>Assists&nbsp;in the development and dissemination of AMR-related tools, guidelines, training materials, and technical briefs.&nbsp;</li> </ul> <ul> <li>Monitors and&nbsp;maintains&nbsp;AMR project protocols, instruments, data sets, manuals, and training materials.&nbsp;</li> </ul> <ul> <li>Conducts&nbsp;searches&nbsp;of&nbsp;published literature on evolving issues in AMR, antimicrobial stewardship, and related public health areas.&nbsp;</li> </ul> <ul> <li>Responds to technical requests and inquiries from internal and external staff related to AMR activities.&nbsp;</li> </ul> <ul> <li>Supports implementation of AMR activities under the STRIDES Jordan workplan and tracks delivery of outputs against agreed timelines.&nbsp;</li> </ul> <ul> <li>Ensures AMR technical implementation is consistent with best practices and meets donor contractual obligations.&nbsp;</li> </ul> <ul> <li>Supports engagement with the Ministry of Health and relevant government entities on AMR surveillance and stewardship activities, as directed by the AMR &amp; IPC Advisor.&nbsp;</li> </ul> <ul> <li>Coordinates with operations and finance teams to support&nbsp;timely&nbsp;and on-budget implementation of AMR activities.&nbsp;</li> </ul> <ul> <li>Drafts AMR technical progress reports and contributes to all donor reporting requirements.&nbsp;</li> </ul> <ul> <li>Prepares and delivers presentations on AMR progress to the project team and relevant stakeholders.&nbsp;</li> </ul> <ul> <li>Contributes to the development and review of annual workplans and AMR technical deliverables.&nbsp;</li> </ul> <ul> <li>Assists&nbsp;with the development of proposals and AMR technical design documents, based on direction from technical leadership.&nbsp;</li> </ul> <p><u>.Applied&nbsp;Knowledge &amp; Skills:</u>&nbsp;&nbsp;</p> <ul> <li>Working knowledge of AMR,&nbsp;antimicrobial susceptibility testing (AST) and AMR diagnostics,&nbsp;antimicrobial stewardship, and related public health areas, including familiarity with the Global Action Plan on AMR and WHO AMR core components.&nbsp;</li> </ul> <ul> <li>Understanding of Jordan’s public health system, national AMR landscape, and relevant government structures is an advantage.&nbsp;</li> </ul> <ul> <li>Experience supporting AMR programs and government counterparts in Jordan or the broader MENA region preferred.&nbsp;</li> </ul> <ul> <li>Professional&nbsp;proficiency&nbsp;in both Arabic and English, written and verbal, is&nbsp;required.&nbsp;</li> </ul> <ul> <li>Strong organizational and analytical skills, with&nbsp;ability&nbsp;to manage multiple tasks and meet deadlines.&nbsp;</li> </ul> <ul> <li>Proficiency&nbsp;in MS Office and relevant data management tools.&nbsp;</li> </ul> <ul> <li>Ability to analyze and interpret AMR&nbsp;laboratory and surveillance&nbsp;data,&nbsp;identify&nbsp;errors, and prepare clear and&nbsp;accurate&nbsp;reports.&nbsp;</li> </ul> <p>&nbsp;</p> <p><u>Supervision Given/Received:</u>&nbsp;&nbsp;</p> <ul> <li>Reports to the AMR &amp; IPC Advisor.&nbsp;</li> </ul> <ul> <li>Has no formal supervisory responsibility; may provide guidance to junior or support staff.&nbsp;</li> </ul> <p>&nbsp;</p> <p><u>Education:&nbsp;</u>&nbsp;&nbsp;</p> <ul> <li>Bachelor’s degree or&nbsp;its international&nbsp;equivalent in Microbiology, Public Health, Laboratory Sciences, Pharmacy, or&nbsp;a related&nbsp;field.&nbsp;</li> </ul> <p>&nbsp;</p> <p><u>Experience</u>&nbsp;&nbsp;</p> <ul> <li>Minimum&nbsp;4+ years of relevant experience in AMR, microbiology, antimicrobial stewardship, or&nbsp;a related&nbsp;public health field.&nbsp;</li> </ul> <ul> <li>Experience providing technical support to AMR or health security programs in Jordan or the MENA region preferred.&nbsp;</li> </ul> <ul> <li>Prior work experience in a non-governmental organization, government agency, or private organization&nbsp;operating&nbsp;in the public health or global health security space.&nbsp;</li> </ul> <ul> <li>Professional&nbsp;proficiency&nbsp;in both<strong>&nbsp;Arabic and English</strong>, written and verbal, is&nbsp;required</li> </ul> <p>This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.</p> <p>FHI 360 is an <a href="http://www.fhi360.org/careers/eeo">equal opportunity and affirmative action employer</a> whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.</p> <p>Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.</p> <p>FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.</p> <p><strong>FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment&nbsp; process. If you have questions or concerns about correspondence from us, please email <a href="mailto:CareerCenterSupport@fhi360.org">CareerCenterSupport@fhi360.org</a>.</strong><br> <br> FHI 360 fosters the strength and health of its workforce through a&nbsp;<a href="https://www.fhi360.org/node/689">competitive benefits package</a>, professional development&nbsp;and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.</p> <p>&nbsp;</p>

<p><strong>Terms of Reference: DG Program Lead</strong></p> <p>About Development Gateway and the Early Grade Education Activity (EGEA)<br> Development Gateway: An IREX Venture (DG) is an international non-profit organization with<br> approximately 80 team members based in more than 10 countries worldwide. By leveraging the<br> combination of programmatic and IT developer capacity and skills within DG, over the last 20<br> years we have researched data ecosystems, built digital tools to support those data ecosystems,<br> and advised on data strategy and digital transformation to strengthen decision-making,<br> transparency, and service delivery.</p> <p><br> DG is one of several consortium partners, led by IREX, implementing the Early Grade<br> Education Activity (EGEA, also known as ‘ASAS’) program in Jordan between 2023-2028,<br> funded by the U.S. Department of State. As a large-scale development program, ASAS is a<br> complex, high-paced and outcome-oriented initiative. The consortium itself comprises well over<br> 50 individuals working on the program at any given time (based both in Jordan and abroad).<br> From DG’s side alone, there are likely to be approximately 8-10 personnel supporting<br> implementation at any given time, with at least 3 staff based in Amman including the Program<br> Lead.</p> <p><br> The overarching objective of ASAS is to improve the quality of early grades (K-G3) education<br> outcomes for children in Jordan. The program aims to achieve this objective by supporting the<br> education of student teachers while they are still at university (pre-service teachers), and also by<br> supporting early grades students and teachers (in-service teachers).</p> <p><br> DG’s role within the consortium is focused on enhancing data use among various systems and<br> data sources in Jordan’s education sector. DG will enhance user-centered digital solutions to<br> support local actors in mapping the data landscape and improving data systems’ utility and<br> interoperability. DG will also work with various actors in Jordan to support the digitization of<br> institutional data systems, including quality assurance processes and assessment where needs<br> are identified. Lastly, DG will also support integration and alignment of the national AI policy<br> into the education sector by conducting a series of AI readiness diagnostics and sandboxing<br> exercises at the Ministry of Education (MoE) and University level to explore the feasibility of<br> integrating automation safely and effectively into key functions.</p> <p><strong>Job description</strong><br> This is an exciting opportunity for someone who, through substantial experience in the<br> education and/or digital sectors in Jordan, has developed strong strategic skills. We are looking<br> for a senior professional based in Amman who is equally comfortable working on big picture<br> strategic issues and complex technical details. Someone who brings deep subject-matter<br> expertise in education and/or digital policy in Jordan while operating seamlessly in an advisory<br> capacity to steer complex conversations, build multi-stakeholder consensus, and align technical<br> work with overarching program objectives.</p> <p><br> As our program lead in Jordan, you will serve in a pivotal leadership capacity, managing DG’s<br> arm of the ASAS program, bridging relationships both within the consortium and with external<br> partners, strategic positioning, and technical execution. You will guide and mentor technical<br> experts across both DG and IREX, ensuring diverse technical perspectives remain tightly<br> focused, complementary, and directly linked to project goals.</p> <p><br> You will report to DG’s Deputy Director of Programs (based in the UK) while working in close<br> daily alignment with Jordan country leadership and consortium partners. The role is embedded<br> within the ASAS project office in Amman, Jordan, where you will regularly work alongside 30+<br> Jordan-based staff to ensure complete strategic and operational synergy.</p> <p><br> At DG, we are a creative, dynamic, and globally distributed team that values hard work,<br> innovative thinking, proactive problem-solving, and a strong sense of humor. We are seeking an<br> exceptional interlocutor and leader to serve as our primary strategic representative for the ASAS<br> program in Amman.</p> <p><strong>The work you get to do</strong></p> <p><em>Project management and delivery</em></p> <p>● Lead day-to-day management of DG’s activities under ASAS in Jordan, ensuring timelines, deliverables, and budgets are met.</p> <p>● Develop, maintain, and update work plans, activity trackers, and budgets in close coordination with the Senior Program Coordinator.</p> <p>● Ensure timely submission of programmatic reporting (quarterly and annual), coordinating across DG staff and partners. ● Coordinate weekly internal check-ins and quarterly meetings, ensuring smooth flow of information and accountability across teams.</p> <p>● Identify gaps in capacity or expertise and flag the need for consultant support or additional hiring.</p> <p>● Keep a strategic eye on progress, adjusting direction as needed to reflect new priorities or contextual realities.</p> <p>● Support set-up and management of additional DG programs in Jordan or the broader MENA region as required.&nbsp;</p> <p><em>Strategic advisory &amp; oversight </em></p> <p>● Maintain a strategic view across all DG-led workstreams within ASAS, focusing on future opportunities and risks, and considering the impact on programming and recommending adjustments accordingly.</p> <p>● Take a proactive approach to leadership, continuously critically assessing progress to foresee institutional shifts and plan strategically, while remaining comfortable diving deep into technical and operational details when bottlenecks arise. ● Identify emerging political, institutional, and technical risks early, framing proactive solutions and adjusting program direction to mirror shifting contextual realities.</p> <p>● Provide analytical inputs into, and undertake quality review of, external-facing knowledge products, publications, briefs and blogs.</p> <p>● Contribute expertise to relevant business development opportunities in Jordan, across the MENA region, and in your areas of strategic expertise as needed.&nbsp;</p> <p><em>Stakeholder convening &amp; steering </em></p> <p>● Act as a primary facilitator to convene working groups, structure strategic dialogues, and steer technical discussions toward actionable, high-impact outcomes.</p> <p>● Drive relationships with government counterparts (such as the Ministry of Education and Queen Rania Center) and partner university leadership to align digital and data initiatives with national policies</p> <p>● Represent DG and present ASAS’s impact at external events, potentially internationally, as required. Partnership building and maintenance</p> <p>● Serve as DG’s embedded lead within the IREX-hosted ASAS office in Amman, Jordan, contributing to office culture and ensuring DG’s work is fully-integrated and aligned with other consortium partners.</p> <p>● Mentor and guide technical experts from both DG and IREX, fostering collaborative, complementary working&nbsp;relationships across organizational lines and steering experts toward shared objectives.</p> <p><em>Partnership building and maintenance</em></p> <p><br> ● Serve as DG’s embedded lead within the IREX-hosted ASAS office in Amman, Jordan,<br> contributing to office culture and ensuring DG’s work is fully-integrated and aligned<br> with other consortium partners.</p> <p><br> ● Mentor and guide technical experts from both DG and IREX, fostering collaborative,<br> complementary working relationships across organizational lines and steering experts<br> toward shared objectives.</p> <p><br> ● Represent DG externally in meetings and contribute to external communications content<br> for the program.</p> <p><br> ● Following IREX’s lead, engage with Jordan’s MoE (e.g., Queen Rania Center,<br> Examination and Testing Department, Planning and Statistics Department) and other<br> key government and university stakeholders on project activities; maintain proactive,<br> transparent communication to build trust.</p> <p>● Other duties as assigned.&nbsp;</p> <p><strong>Qualifications and experience requirements</strong><br> ● Experience: 8+ years of experience working in complex, multi-stakeholder<br> environments, with a proven track record of managing high-level institutional<br> relationships.<br> ● Government &amp; Sector Expertise: Demonstrable experience building strategic<br> relationships with government stakeholders in Jordan (particularly the Ministry of<br> Education or related entities), alongside deep domain experience in digital policy, data<br> ecosystems, or early grade education.<br> ● Language &amp; Communication: Professional fluency in written and spoken Arabic and<br> English, with superior communication and diplomacy skills.<br> ● Education: Bachelor’s degree in Public Policy, Education, Information Systems, STEM,<br> or a related discipline required.<br> ● Adaptability: Willing and able to support DG priorities in Jordan and MENA beyond<br> ASAS as required, including pot</p> <p><strong>Preferred (desirable) qualifications</strong><br> ● Master’s degree in education, public policy, or a tech-related discipline.<br> ● Experience designing and/or conducting qualitative research and assessments and<br> trainings.<br> ● Demonstrable AI policy/AI in education experience.<br> ● International experience.</p> <p><br> <strong>Position Details</strong></p> <p><br> This is a full-time staff position (not consultancy), embedded in the ASAS office in Amman.<br> The role is expected to run for the life of the program (3 years), pending annual performance<br> reviews. The expected annual salary range is USD 55,000–69,000, depending on relevant<br> experience.</p> <p>Link to apply: https://development-gateway.breezy.hr/p/a7ad5a02d36b-dg-program-lead</p> <p>&nbsp;</p> <p>&nbsp;</p>

<p><br></p><p><strong>Job Summary</strong></p><p>The Office Manager (OM) serves as the principal operational focal point for the combined office and is expected to provide impartial, responsive, and coordinated support to both Resident Representative Offices. These positions take responsibility for every aspect of an assignment by acting independently and professionally and creating and promoting collaboration, high quality work, and team development. They think strategically and actively contribute to and support the delivery of the Head of Office s agendas. The Office Manager for administrative purposes and in accordance with Workday requirements, reports to the Resident Representative for Jordan. While the Resident Representative for Jordan retains primary responsibility for engagement with Jordanian authorities, both Resident Representatives are key stakeholders in the Office Manager s work and share responsibility for effective office and staff management. Under the supervision of the Head of Offices, the selected candidate will support program objectives by managing the resident mission s workflow, workload, and support systems. They will have interactions with employees at all levels throughout the office, visiting IMF missions, Senior level officials (internal/external), donors, civil society, academia, business, and other resident missions.</p><p><strong>Duties and Responsibilities</strong></p><p>Within the limits of delegated authority, the Office Manager (OM) undertakes the following duties and responsibilities:</p><ul><li>Provides comprehensive administrative and/or executive support to the Head of Office and the Resident Representative for Iraq/Yemen.</li><li>Leads and guides employees within the office on administrative and ad hoc issues.</li><li>Ensures smooth operation of office support work and related systems. Manages and leads office support employees.</li><li>Acts as the security focal point, responsible for all security and employee safety.</li><li>Supervises/manages preparation and coordination of all logistical arrangements with respect to domestic/international travel, visa support for incoming missions and conferences workshops, etc.</li><li>Has primary responsibility for coordination of office technology and its application and identifies and assists in the resolution of a wide range of technology-related problems (hardware, software, and communication). Facilitates the exchange of IT information within the office.</li><li>Establishes and maintains an effective network of contacts with government officials, donors, civil society, academia, business, headquarters, and other resident missions. Works with COM employees in the development/maintenance of IMF RR Country web site.</li><li>Manages human resource (HR) actions, e.g., recruitment and training, and participates and contributes to the preparation of employees plans and employees performance process as appropriate.</li><li>Plays a leadership role in planning and monitoring the office work program, budget, administrative processes, and employees. Processes and follows up on all budget-related issues, e.g., consultant contracts, travel arrangements, payment requests, etc.</li><li>Manages all payments under the office s budget. This includes managing staff and supplier information in the Corporate Banking Solution (CBS), ensuring correct banking information is provided, and entering claims in the CBS for the approval of the Director and processing by FIN, ensuring timeliness of payments, accurate calculation of the amounts, and adequate supporting documentation.</li><li>Monitors the bank account ensuring all payments processed through local accounts are timely recorded in the Fund s accounting system and the balances on the accounts agree to Fund s records, fees charged by the local bank are in compliance with the fee schedule under the signed banking agreement, and balance is sufficient to cover upcoming payments and has a buffer for contingency purposes.</li><li>Manages petty cash for the office. This includes compliance with controls over handling cash, monthly petty cash count, and reconciliation with the record of petty cash in the Fund s accounting system.</li><li>Prepares and tracks purchase and payment vouchers as well as assist in the preparation of tender bids and vendor evaluation.</li><li>Supports periodic financial audits of the records and performing ad hoc financial analysis.</li><li>Acts as a conduit between management and other employees.</li><li>Performs other duties as required.</li></ul><p><strong>Qualifications:</strong></p><ul><li>A bachelor s degree in Business Administration or a related field is required, along with at least seven years of experience in administrative services, finance, accounting, audit, human resources or a related area. Experience in an international institution or NGO, a similar organization, or in public administration would be an asset. Experience in accounting and finance would be an asset.</li></ul><p><strong>Skills:</strong></p><ul><li>Demonstrated superior knowledge in the interpretation of relevant policies, procedures, and practices.</li><li>Interpersonal skills: the ability to work well with others.</li><li>Knowledge of finance and budget systems.</li><li>Excellent computer skills: proven experience with standard computer software packages such as the MS Office Suite (including Word, Excel and Power Point).</li></ul><p><strong>Language Requirements</strong></p><ul><li>Fluency in oral and written Arabic is required. Proficiency in English is also essential.</li></ul><p><strong>Desired Candidate Profile</strong></p>A bachelor's degree in Business Administration or a related field is required, along with at least seven years of experience in administrative services, finance, accounting, audit, human resources or a related area. Experience in an international institution or NGO, a similar organization, or in public administration would be an asset. Experience in accounting and finance would be an asset.<br><br>Skills:<br>Demonstrated superior knowledge in the interpretation of relevant policies, procedures, and practices.<br>Interpersonal skills: the ability to work well with others.<br>Knowledge of finance and budget systems.<br>Excellent computer skills: proven experience with standard computer software packages such as the MS Office Suite (including Word, Excel and Power Point).<br><br>Language Requirements<br>Fluency in oral and written Arabic is required. Proficiency in English is also essential.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong>Responsibilities:</strong></p><br><p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p><br><ul><li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li><li>Maintains the highest standard of professionalism,&nbsp;ethics&nbsp;and attitude towards guests and colleagues.&nbsp;</li><li>Assist guests with check-in, check-out, and general hotel inquiries.</li><li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li><li>Coordinate with other hotel departments to ensure seamless guest experiences.</li><li>Conduct daily guest engagement activities and follow up on guest feedback.</li><li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li><li>Maintain accurate guest profiles and update relevant information in the hotel system.</li><li>Promote hotel facilities, services, and special offers to guests.</li><li>Monitor guest satisfaction levels and contribute to improving service quality.</li><li>&nbsp;&nbsp;Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling).</li><li>Support the Front Office team during peak operational periods when required.</li><li>Ensure compliance with hotel policies, procedures, and brand standards.</li><li>Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile,&nbsp;assisting&nbsp;as necessary to carry out the calls and compile the reports.&nbsp;</li><li>Meet the required daily quota for Guest courtesy calls as&nbsp;established&nbsp;by management.&nbsp;&nbsp;</li><li>Conducts show&nbsp;around of&nbsp;the hotel when requested.&nbsp;</li><li>Maintain a complete knowledge of:&nbsp;&nbsp;</li></ul><ul><li><ul><li>Hotels features/services, hours of operation.&nbsp;&nbsp;</li><li>Hotels&nbsp;restaurant and menu price range.</li><li>Hotels&nbsp;room types, numbers, names,&nbsp;amenities&nbsp;and location.&nbsp;</li><li>All the Repeat Guest/ Special Guest programs and packages.&nbsp;</li><li>All room rates, special&nbsp;packages&nbsp;and promotions.&nbsp;</li><li>Co-ordinates and&nbsp;assists&nbsp;with VIP arrival room allocations, meeting, escorting and in-room check-in&nbsp;of&nbsp;VIP guests.&nbsp;</li></ul></li></ul><ul><li>Follows Hotel’s telephone etiquette standards.</li><li>Enrollment of new loyalty members and updates certificate maintenance when applicable.</li><li>Drives Rate and RevPAR through up-selling room brand.</li><li>Follow departmental policies and procedures.</li><li>Follow all safety and sanitation policies.</li><li>Other duties as assigned.</li></ul><br>Qualifications<br><br><p><strong>Qualifications:</strong></p><br><ul><li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li><li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong guests service and problem-solving abilities.</li><li>Professional appearance and positive attitude.</li><li>Ability to work under pressure and handle multiple tasks effectively.</li><li>Strong organizational and time management skills.</li><li>Proficient in the English language (verbal &amp; written).</li><li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</li><li>Knowledge of computerized Front Office systems required.</li><li>Must have the ability to handle cash effectively and accurately.</li></ul><br>Additional Information<br><br><p><strong>Physical Requirements:</strong></p><br><ul><li>Ability to stand and walk for extended periods.</li><li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li></ul> </div>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart. Join us and become a Heartist®.</p> <h4>Job description</h4> <h4>Responsibilities:</h4> <p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p> <ul> <li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li> <li>Maintain the highest standard of professionalism, ethics and attitude towards guests and colleagues.</li> <li>Assist guests with check-in, check-out, and general hotel inquiries.</li> <li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li> <li>Coordinate with other hotel departments to ensure seamless guest experiences.</li> <li>Conduct daily guest engagement activities and follow up on guest feedback.</li> <li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li> <li>Maintain accurate guest profiles and update relevant information in the hotel system.</li> <li>Promote hotel facilities, services, and special offers to guests.</li> <li>Monitor guest satisfaction levels and contribute to improving service quality.</li> <li>Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager - allocation of rooms, Housekeeping - amenities and special preferences, Room Service - amenities, and Concierge/Bell Service - luggage handling).</li> <li>Support the Front Office team during peak operational periods when required.</li> <li>Ensure compliance with hotel policies, procedures, and brand standards.</li> <li>Ensure daily guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports.</li> <li>Meet the required daily quota for guest courtesy calls as established by management.</li> <li>Conduct show around of the hotel when requested.</li> <li>Maintain a complete knowledge of: <ul> <li>Hotel features/services, hours of operation.</li> <li>Hotel restaurant and menu price range.</li> <li>Hotel room types, numbers, names, amenities and location.</li> <li>All the Repeat Guest/Special Guest programs and packages.</li> <li>All room rates, special packages and promotions.</li> </ul> </li> <li>Coordinate and assist with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests.</li> <li>Follow hotel’s telephone etiquette standards.</li> <li>Enroll new loyalty members and update certificate maintenance when applicable.</li> <li>Drive rate and RevPAR through up-selling room brand.</li> <li>Follow departmental policies and procedures.</li> <li>Follow all safety and sanitation policies.</li> <li>Other duties as assigned.</li> </ul> <h4>Qualifications</h4> <ul> <li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li> <li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong guest service and problem-solving abilities.</li> <li>Professional appearance and positive attitude.</li> <li>Ability to work under pressure and handle multiple tasks effectively.</li> <li>Strong organizational and time management skills.</li> <li>Proficient in the English language (verbal and written).</li> <li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li> <li>Knowledge of computerized Front Office systems required.</li> <li>Must have the ability to handle cash effectively and accurately.</li> </ul> <h4>Additional information</h4> <h4>Physical requirements:</h4> <ul> <li>Ability to stand and walk for extended periods.</li> <li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li> </ul></p><p></p>

<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Shelter &amp; Site Management Contract duration: 3 months and half with possibility of extension (Pending funding confirmation). Starting Date : ASAP Location : Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The primary assessment sitting under the SAO will be the Comprehensive Shelter Needs Assessment and associated Joint Analysis Workshop. Additionally, targeted assessments are expected to be developed and implemented throughout the contracted period. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage • Experience in attending and/or facilitating joint analysis workshops (e.g. IPC) would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. • Where necessary, leading on Joint Analysis Workshops between IMPACT and partner organisations, The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT. REQUIREMENTS • Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.; •</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</p><p>3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</p><p>Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</p><p>Experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</p><p>Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</p><p>Prior experience with Sites and Shelter research, or related professional experience, is required;</p><p>Excellent verbal and written communication and drafting skills for effective reporting required;</p><p>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</p><p>Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</p><p>Ability to operate in a complex and challenging security environment.</p><p>Past experience in the region is desirable;</p><p>Fluency in English required, Arabic is an asset</p>

<div class="job-info" > <h3 >Community Engagement Officer- Maternity Cover (INT11678)</h3> <div class="jobValues" > <div class="posdescriptionPropertyBox" > <ul class="jobSum" > <li class="jobSumItem SumItem_codelist5value" > <div class="jobSumLabel" >Location

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li>Monitor bus movements using transportation orders, route plans, and the GPS tracking system to ensure timely and efficient crew transportation.</li> <li>Plan, coordinate, and organize daily transportation schedules for cabin crew in accordance with approved crew rosters.</li> <li>Adjust and update transportation schedules in response to roster amendments, flight delays, operational disruptions, or other changes.</li> <li>Coordinate closely with Inflight Services, Crew Scheduling, and other operational departments to ensure uninterrupted crew transportation, particularly in cases of cabin crew no-shows or last-minute roster changes.</li> <li>Communicate with cabin crew members regarding bus arrival times, pickup locations, schedule changes, and transportation updates.</li> <li>Prepare daily, weekly, and monthly transportation reports, including vehicle movement, crew transportation statistics, delays, and operational performance.</li> <li>Maintain accurate transportation records and ensure timely documentation of operational activities.</li> <li>Ensure compliance with company policies, safety procedures, and transportation regulations.</li> <li>Perform any other transportation-related duties assigned by the Transportation Manager.</li> </ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul> <li>Strong verbal and written communication skills in both Arabic and English.</li> <li>Good working knowledge of Microsoft Office applications and computerized scheduling systems.</li> <li>Planning, coordination, and organizational skills.</li> <li>Ability to manage multiple priorities in a fast-paced operational environment.</li> <li>Problem-solving skills.</li> <li>Ability to work under pressure while maintaining accuracy and attention to detail.</li> <li>Flexibility to work rotating shifts, weekends, public holidays, and extended hours when operationally required.</li> </ul></div>