وظائف مدير مشروع في الأردن
٥٨١ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b><br> About the Role </b><p>We are looking for an experienced Engineering Manager ERP & CRM to lead the development, strategy, and delivery of the systems that power Syarah's core business operations. In this role, you will manage a team of backend engineers, drive the technical direction of our ERPNext/Frappe and CRM platforms, and ensure reliable, scalable solutions that support sales, finance, inventory, and customer operations.</p> <p>This is both a technical and people leadership role. You will be responsible for setting team goals and OKRs, mentoring engineers, managing performance, and partnering closely with business stakeholders to translate company objectives into impactful engineering outcomes. The ideal candidate combines strong engineering expertise with a proven ability to build and lead high-performing teams in a fast-paced environment.</p> <p> </p> <strong>Key Responsibilities</strong> <ul> <li>Lead, manage, and grow a team of backend engineers working across Python (Frappe/ERPNext) and PHP, owning team structure, hiring, and onboarding.</li> <li>Own the strategy, roadmap, and delivery of Syarah s ERP and CRM platforms, the systems that run sales, finance, inventory, operations, and customer engagement.</li> <li>Set clear team and individual goals through OKRs, aligning day-to-day engineering execution with broader company objectives and tracking measurable outcomes.</li> <li>Run performance management end to end, including regular 1:1s, structured feedback, performance reviews, growth plans, and recognition.</li> <li>Mentor and develop engineers at every level, deepening technical skills, ownership, and a culture of accountability and continuous improvement.</li> <li>Translate company goals into a clear engineering roadmap, and be accountable for the team delivering against it on time and to a high standard.</li> <li>Define and enforce engineering standards across code quality, architecture, testing, security, and documentation for ERP and CRM systems.</li> <li>Own the technical direction of ERPNext/Frappe customizations, modules, and integrations, and of PHP-based CRM and internal business applications.</li> <li>Lead the design and delivery of integrations connecting ERP, CRM, payments, and other operational and data systems across the business.</li> <li>Partner with finance, operations, sales, and product stakeholders to capture requirements and translate them into well-scoped, prioritized engineering work.</li> <li>Drive healthy delivery practices, including sprint planning, estimation, code review, CI/CD, and release management, to ship reliably and predictably.</li> <li>Own reliability, uptime, and incident response for business-critical ERP and CRM platforms, putting in place monitoring, alerting, and on-call practices.</li> <li>Manage technical debt, scalability, and platform evolution, balancing short-term delivery against long-term maintainability and cost.</li> <li>Report progress, risks, trade-offs, and resourcing needs clearly to senior leadership, and represent the ERP and CRM engineering function across the company.</li> </ul> <p> </p> <p> <strong>What We re Looking For</strong> </p> <ul> <li>Proven experience managing and growing software engineering teams, with a track record of setting goals and OKRs, running performance management, and delivering.</li> <li>against company objectives.</li> <li>Strong hands-on background in backend engineering with Python and PHP, ideally including ERPNext/Frappe and modern PHP frameworks.</li> <li>Solid understanding of ERP and CRM systems, business process automation, and integrations across finance, sales, and operations.</li> <li>Experience with API design, databases, CI/CD, and cloud infrastructure, and a strong bar for code quality, security, and reliability.</li> <li>Excellent stakeholder management and communication skills, with the ability to translate business goals into engineering execution.</li> </ul> <p> </p> <p> <strong>Preferred Experience</strong> </p> <ul> <li>Hands-on experience with other major ERP systems such as SAP, Odoo, or Oracle</li> <li>Experience with sales lead generation and workflow automation within CRM platforms</li> <li>Exposure to AI and agentic AI, with an interest in applying it across ERP, CRM, and internal operations, is a strong plus</li> </ul> <p> </p> <p> <strong>Tech Stack</strong> </p> <ul> <li>Languages & Frameworks: Python (Frappe/ERPNext), PHP (Laravel), SQL</li> <li>ERP & CRM: ERPNext, CRM platforms, custom business applications</li> <li>Databases & Caching: MongoDB / MySQL, Redis</li> <li>Integration: REST APIs, webhooks, message queues</li> <li>DevOps & Deployment: Docker, Git, CI/CD</li> <li>Cloud & Infrastructure: AWS, GCP</li> <li>Ways of Working: Agile / Scrum, OKRs, code review, performance management</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> </p> <ul> <li>8+ years of software engineering experience, including 3+ years in an engineering management role</li> <li>Strong hands-on experience with Python and PHP development</li> <li>Experience with ERPNext/Frappe or other ERP platforms (SAP, Odoo, Oracle, etc.)</li> <li>Solid understanding of CRM systems, business process automation, and enterprise integrations</li> <li>Proven experience leading engineering teams, setting OKRs, and managing performance and career development</li> <li>Experience with APIs, databases, cloud infrastructure, CI/CD, and DevOps practices</li> <li>Strong stakeholder management and communication skills</li> <li>Experience in e-commerce, fintech, or high-growth technology environments is a plus</li> </ul><p></p></section>
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Company Description<br><p>“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder</p><br><p>Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.</p><br><ul><li>18,000 trained professionals</li><li>350+ locations worldwide</li><li>Fortune 500</li><li>Globally unified systems</li></ul><br>Job Description<br><p>To further develop the Ocean Import product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company’s policy and procedures.</p><br><ul><li>Create and maintain an effective department organization chart, which is designed for flexibility and growth.</li><li>Prepare, execute, monitor and update the department business plan at regular intervals.</li><li>Monitor and improve key departmental productivity.</li><li>Support product with checking local charges and agreement quotes to ensure we minimize potential branch losses.</li><li>Have thorough knowledge of the Ocean Import product.</li><li>Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team.</li><li>Attend the weekly branch Sales meeting and facilitate discussions on Ocean Import with market updates and trends.</li><li>Take an active role in the transition of new business/ updates to existing business.</li><li>Be open to implementing new system changes and enhancements into your department.</li><li>Grow department Revenue in line with District budget target and management expectations.</li><li>Supporting with BNP, AJAX, CLH, and internal financial reports to ensure that the department is showing clean financial accounting throughout all financial reports.</li><li>Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.</li><li>Building and maintaining strong relationships with vendors (Shipping lines, trucking companies, and others)</li><li>Review and conduct staff appraisals and one on one meeting timely in line with the 3+1 Initiative</li><li>Assist supervisor and key staff with goal setting and monitoring development.</li></ul><br>Qualifications<br><ul><li>Minimum 7 years Expeditors’ or industry experience in the Jordanian Market</li><li>Minimum 3 years team management experience</li><li>Written and verbal communication skills</li><li>Listening skills</li><li>Leadership & Emotional intelligence</li><li>Leading change & Adaptability</li><li>Presentation skills</li><li>Analytical thinking & Strategic Planning</li><li>Problem solving</li><li>English language proficiency</li><li>University or equivalent business qualifications</li></ul><br>Additional Information<br><p>Expeditors offers excellent benefits:</p><br><ul><li>Paid Vacation, Holiday, Sick Time</li><li>Health Plan: Medical</li><li>Life Insurance</li><li>Training and Personnel Development Program</li></ul><br><br> </div>
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<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the Role:</p><p>We re seeking an experienced data scientists to deliver insights and act as the hands on modeling lead on client engagements. You will slice and dice data using various methods and create new visions for the future. You ll frame problems, engineer features, build and deploy models, and monitor them in production to support the customer value creation activities. You will ship models that run at scale, withstand audit, and clearly link to incremental business value. While mining, interpreting, and cleaning the data, you will be relied on to ask questions, connect the dots, and uncover hidden opportunities for realizing the data s full potential. The ideal candidate will have mathematical and statistical expertise, extensive programming experience in multiple languages along with natural curiosity and a creative mind.</p><p>Core Responsibilities:</p><p>Problem Framing & Target Definition:</p><ul><li>Translate commercial goals into modeling problems (e.g., churn, propensity to buy, uplift, LTV, survival/tenure) with clear success metrics and guardrails</li><li>Identify relevant data sources to mine for client business needs, and collect large structured and unstructured datasets and variables</li></ul><p>Data Analysis:</p><ul><li>Serve as data strategist to identify and integrate new datasets and execute analytical experiments to help solve problems across various domains and industries</li><li>Devise and utilize algorithms and models to mine data, perform data and error analysis to improve models, clean and validate data for uniformity and accuracy</li><li>Analyze data for trends and patterns, and interpret data with clear objectives in mind</li></ul><p>Model Development:</p><ul><li>Create reproducible pipelines and a feature registry to calculate model inputs</li><li>Develop and evaluate churn, cross/upsell propensity, uplift/treatment effect, LTV, ranking/NBA models and select algorithms fit for data, scale, and explainability</li><li>Use clear control/holdouts, quantify precision vs. recall, calibration, and profit curves, simulate outcomes and set practical thresholds and simple policies (eligibility, suppressions, frequency caps)</li></ul><p>Operationalization:</p><ul><li>Implement analytical models in production by collaborating with software developers and machine-learning engineers</li><li>Implement scoring and integrate outputs with client MarTech/decisioning for SMS, email, in app, IVR, and agent assist</li><li>Set up monitoring (performance, drift, calibration, data quality), alerting, and retrain cadence with rollback criteria</li></ul><p>Governance, Risk & Explainability:</p><ul><li>Produce model cards, document features/exclusions, and run proportionate explainability/fairness checks for regulated contexts and maintain audit ready artifacts</li></ul><p>Enablement & Acceleration:</p><ul><li>Create templates, reusable code, and quick start notebooks, /coach client analysts on model usage and monitoring</li><li>Contribute to practice POVs/case studies as needed</li></ul><p>What we look for</p><p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3 to 6 years of hands-on experience in applied data science with proficiency in data mining, mathematics, and statistical analysis</li><li>Experience either in an in house data science role at a leading industry player or in a consulting company AI & Advanced Analytics team with multi industry exposure</li><li>Structured problem solver with strong client facilitation skills and executive storytelling ability (able to translate technical findings into clear commercial recommendations)</li><li>Advanced experience in pattern recognition and predictive modeling</li><li>Ability to work with multiple programming languages and datamining tools</li><li>Able to work effectively in a dynamic, research-oriented group that has several concurrent projects</li><li>Bachelor s degree in the field of computer science is preferred (not mandatory)</li></ul><p>Technical Expertise:</p><ul><li>Data platforms: Azure Synapse/Databricks, Google BigQuery, Snowflake, or Amazon Redshift</li><li>Languages: SQL, Python, R and SAS</li><li>BI/Reporting (any): Power BI, Tableau</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p>Managing Day-to-Day Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Food and Beverage Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p><p>Managing and Conducting Human Resource Activities</p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concern. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a strategic, analytical, and commercially driven Brand Manager to support our Marketing team. This role is critical in leading and managing brand strategy, planning, and performance to drive growth, strengthen market positioning, ensure execution alignment with company objectives, and submit initiatives and decisions for final approval by the Head of Marketing. Location: Jordan, Amman Key Highlights: Develop and manage brand strategy, including positioning, messaging, and market direction in line with management directives. Propose and prepare annual and marketing plans aligned with company objectives and follow up on execution. Lead the planning of marketing campaigns and product launches and follow up on execution. Manage social media activities by setting direction and strategy and monitoring execution. Manage portfolio performance at SKU level, analyze results, and recommend improvement, optimization, or discontinuation actions. Propose and follow up on new product development and portfolio enhancement initiatives through to launch after approval. Propose pricing strategies and submit them for approval. Review packaging materials, designs, and detailed information to ensure accuracy, completeness, quality, and alignment with brand requirements before final approval. Plan trade promotions in alignment with brand and sales objectives. Analyze market trends, consumer behavior, and competitor activities, and convert findings into actionable insights. Plan market research activities and utilize findings to support decisions and initiatives. Ensure adherence to the approved brand budget and monitor spending efficiency. Coordinate with internal and external stakeholders to ensure proper execution of marketing plans. Support Sales with marketing materials and product launch coordination. Prepare periodic brand performance reports and recommend corrective actions. Submit all plans, initiatives, and decisions for final approval by the Head of Marketing prior to execution.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Graduate of the Faculty of Economics, Business Administration Institute, or Commercial Institute as a minimum requirement. 5 to 8 years of experience in marketing or sales within consumer products or a related industry. Good experience in managing product categories and supporting business growth. Solid understanding of marketing mix elements and basic application of market research. Experience in portfolio management and working across relevant trade channels. Ability to coordinate effectively with internal teams and external partners. Strong analytical skills with practical problem-solving ability. Ability to balance planning with day-to-day execution requirements. Comfortable working within structured environments and following defined approval processes. Strong brand strategy, performance analysis, decision-making, budget management, campaign management, initiative management, and cross-functional coordination skills.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Financial Manager Open Confidential - A leading company in Jordan (Retail / Electronics), Jordan Retail/Electronics, Our client, A leading company in Jordan (Retail / Electronics), is looking for Financial Manager to be based in Amman Jordan and reports to CFO The Financial Manager Will Supervise together with General Management of Financial and Accounting Activities, Performance Analysis, Financial Status, Risk Management, and Identification of Investment Opportunities. Interested candidates who meet the criteria can apply by forwarding their CVs directly to the below email address and put in the subject (Financial Manager - Retail /Electronics- Jordan ) EMAIL_ADDRESS-impact.jo Roles & Responsibilities: • Strategic and Operational Tasks: • Providing financial information and interpreting it. • Monitoring all changes in financial regulations and legislation. • Tracking cash flows, contributing to forecasting future trends, analysing changes, and offering advice. • Monitoring suitable opportunities to reduce financial costs. • Focusing on managing financial accounting systems. • Preparing long-term strategic operational plans. • Reporting on factors affecting work performance. • Studying market trends and analysing competitor businesses. • Developing and improving mechanisms applied in financial management, contributing to risk reduction. • Communicating with auditors to monitor the annual financial position of the company. • Managing the financial budget and providing periodic financial reports. • Searching for new sources of financial funding to facilitate debt repayment for the company. • Reporting Responsibilities: • Financial Statements Reports: Preparation of the final financial statements. • Company Financial Status Report: Report on the company's financial position. • Board of Directors Meeting Minutes: Recording and reporting on board meetings Requirements: • Education: Bachelor s degree in Accountant. A Master's degree in Accountant is a plus, as well as professional certifications such as CMA/CPA. • Experience : Minimum of 10 years of experience in a Financial Manager role Retail . • Languages : Fluent in English and Arabic is essential, both written and spoken Knowledge, Skills, Abilities (Competencies) Required • Proficiency in handling various accounting software programs. • Ability to manage a team. • Strong knowledge of data analysis processes and various forecasting models. • Good understanding of financial and banking management, as well as bookkeeping. • Proficiency in using software and technical systems. • Proficiency in verbal and written communication. • Ability to innovate appropriate solutions for various problems. • Proficiency in speaking English. • Leadership, guidance, and motivation skills to inspire the financial team to achieve goals. • Ability to analyze financial data, manage cash flows, and accurately interpret financial figures and information. • Compliance with applicable financial laws and regulations and the application of international accounting standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements:<br>• Education: Bachelor s degree in Accountant. A Master's degree in Accountant is a plus, as well as professional certifications such as CMA/CPA.<br>• Experience : Minimum of 10 years of experience in a Financial Manager role Retail .<br>• Languages : Fluent in English and Arabic is essential, both written and spoken<br>Knowledge, Skills, Abilities (Competencies) Required<br>• Proficiency in handling various accounting software programs.<br>• Ability to manage a team.<br>• Strong knowledge of data analysis processes and various forecasting models.<br>• Good understanding of financial and banking management, as well as bookkeeping.<br>• Proficiency in using software and technical systems.<br>• Proficiency in verbal and written communication.<br>• Ability to innovate appropriate solutions for various problems.<br>• Proficiency in speaking English.<br>• Leadership, guidance, and motivation skills to inspire the financial team to achieve goals.<br>• Ability to analyze financial data, manage cash flows, and accurately interpret financial figures and information.<br>• Compliance with applicable financial laws and regulations and the application of international accounting standards.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><ul><li>Lead end-to-end factory operations including production, planning, quality control, and maintenance to ensure safe, efficient, and cost-effective manufacturing.</li><li>Develop and execute production plans aligned with business targets, demand forecasts, and resource availability.</li><li>Ensure full compliance with food safety and quality standards, including ISO, HACCP, and GMP, across all manufacturing activities.</li><li>Manage factory budgets, control operational costs, and drive productivity improvements through effective resource utilization.</li><li>Lead, coach, and develop multidisciplinary teams across production, QC, engineering, and maintenance in a labor-intensive manufacturing environment.</li><li>Drive continuous improvement initiatives to enhance process efficiency, reduce waste, and improve product consistency and yield.</li><li>Monitor KPIs, analyze operational and quality performance, and report actionable insights and improvement plans to senior management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications</b></p><ul><li>Bachelor s degree in Engineering, Food Engineering, Industrial Engineering, or a related technical discipline.</li><li>10+ years of progressive experience in food manufacturing operations, with strong exposure to dairy, bakery, beverage, or similar people-driven production environments.</li><li>Proven experience managing production, planning, quality, and maintenance functions within a factory of 100+ employees.</li><li>Strong hands-on knowledge of food safety systems, quality standards, and regulatory compliance in F&B manufacturing.</li><li>Demonstrated ability to lead large teams, manage performance, and build a disciplined, high-accountability factory culture.</li><li>Solid financial and operational acumen with experience in budgeting, cost control, and operational efficiency improvement.</li><li>Strong leadership, communication, and problem-solving skills with the ability to operate effectively in a fast-paced production environment.</li></ul><p></p></section>
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<span>Key Responsibilities • Manage a portfolio of Tail/SMB accounts and maintain regular customer engagement • Handle high account volume efficiently while maintaining strong follow-up and account ownership • Monitor customer health, usage, spend trends, and churn risks proactively • Drive customer retention and reduce churn across the assigned portfolio • Identify expansion and upsell opportunities where relevant • Follow up on low balance, insolvency, inactivity, and contraction-risk accounts • Coordinate internally with Support, Compliance, Finance, and Product teams to resolve customer concerns • Ensure customers are utilizing the platform correctly and adopting relevant features • Handle escalations professionally and maintain strong customer communication • Maintain accurate account updates and activity tracking within internal systems and CRM tools • Support commercial initiatives such as pricing transitions, account segmentation, and revenue protection efforts • Contribute to improving customer workflows, operational processes, and customer experience initiatives Qualifications • 2–5 years of experience in Customer Success, Account Management, Customer Support, Sales, or a related customer-facing role • Strong communication and relationship-building skills • Strong organizational and follow-up skills • Ability to efficiently manage and prioritize a high-volume portfolio of accounts • Commercial awareness and ability to identify customer risk and growth opportunities • Ability to work cross-functionally with multiple internal teams • Problem-solving mindset and ability to handle customer escalations calmly • Fluent in English and Arabic Nice-to-Have Skills • Experience working in SaaS, telecom, cloud, or contact center environments • Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools • Understanding of customer retention and revenue metrics • Experience handling operational workflows and customer lifecycle management • Experience working with SMB or scaled customer portfolios • Basic understanding of APIs, telephony, or technical customer workflows is a plus What Success Looks Like in This Role • Maintaining strong retention across the assigned portfolio • Proactively identifying and reducing churn risks • Efficiently managing a large number of customer accounts without compromising customer experience • Driving customer engagement and platform adoption • Maintaining strong operational discipline and customer follow-up • Supporting revenue growth and protection initiatives across the portfolio</span> </div>
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Deputy General Manager
<ul>
<li><span>Posting Date</span>: 10/06/2026</li> <li><span>Ref</span>: ITJOR62</li> <li><span>Position</span>: Deputy General Manager</li>
<li> </li><li><span>Location</span>: Jordan</li>
<li><span>City</span>: Airport Road just south of central Amman</li>
<li> </li><li><span>Sector</span>: Hospitality</li> <li><span>Years of Experience</span> Minimum 10 years of experience within hospitality, resorts, hotels, or large service organizations.</li>
<li> </li><li><span>Qualification</span>: Bachelor's Degree in Business Administration, Hotel & Hospitality Management, Tourism Management, Engineering Management, or a related field.</li> <li><span>Salary</span>: Exceptional candidates may be considered in line with market benchmarks and experience.</li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: <strong>Deputy General Manager</strong> <strong>Location:</strong>Airport Road, South of Central Amman, Jordan<br>
<strong>Reporting To:</strong>General Manager<br>
<strong>Industry:</strong>Hospitality & Resorts<br>
<strong>Employment Type:</strong>Full-Time<br>
<strong>Overview</strong> Our client is a leading hospitality and resorts company in Jordan, operating a large-scale resort destination with diverse hospitality, leisure, events, and guest service operations. The company is seeking an experienced<strong>Deputy General Manager</strong>to support the GMin overseeing operational excellence, business continuity, guest experience, and the effective management of support and operational functions across the organization. <strong>Key Responsibilities</strong>
<ol>
<li>Support the GMin leading and optimizing daily resort and hospitality operations.</li>
<li>Oversee support functions including Human Resources, Procurement, Facilities Management, Maintenance, Quality, and Health & Safety.</li>
<li>Ensure operational readiness of facilities, infrastructure, and guest services to maintain exceptional service standards.</li>
<li>Drive operational performance through KPI monitoring, cost control, and resource optimization.</li>
<li>Lead cross-functional coordination to resolve operational challenges and ensure smooth business continuity.</li>
<li>Oversee emergency preparedness, risk management, and compliance with safety and quality standards.</li>
<li>Participate in strategic planning, organizational development, and performance management of department heads.</li>
</ol>
<strong>Requirements</strong>
<ul>
<li>Bachelor's Degree in Business Administration, Hotel & Hospitality Management, Tourism Management, Engineering Management, or a related field.</li>
<li>Minimum 10 years of experience within hospitality, resorts, hotels, or large service organizations.</li>
<li>Proven experience in a similar senior leadership position at a corporate level.</li>
<li>Previous banking sector experience during the early stages of the career is highly preferred.</li>
<li>Strong leadership, operational management, financial control, and stakeholder management skills.</li>
<li>Fluency in Arabic and English is mandatory.</li>
<li>Candidates must currently reside in Jordan.</li>
<li>Immediate availability or a maximum 30-day notice period is preferred.</li>
</ul>
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More<br>
</li>
</ul>
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<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Job Summary</strong></span></p><br><p><span>As the CRS programming lead for Jordan, you will</span><span> manage and provide technical oversight of</span><span> the development and implementation of CRS and partner </span><span>programming in Jordan. In addition to your </span><span>program quality and management capacities, your partnership and representation skills will help to ensure strong CRS coordination in Jordan. A</span><span>s time allows, y</span><span>ou will provide programming </span><span>backstop for the </span><span>CRS response in JWBG. Your role will ensure relationships and effective</span><span>systems and processes are in place that facilitate high-quality programming</span><span> and partnership, advancing CRS’ work to serve the poor and vulnerable.</span></p><br><br><p>Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.</p><br><p>CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.</p><br><p>CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.</p><br><p>CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.</p><br><p><i>Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. </i></p><br><p>CRS is an Equal Opportunity Employer.</p><br> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures recognition of employees is taking place across areas of responsibility.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Maintaining Guest Services and Front Desk Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Managing Projects and Policies<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Responds to and handles guest problems and complaints.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Manages employee progressive discipline procedures for Front Office Staff.<br>• Administers the performance appraisal process for direct report managers.<br>• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Consistently offer professional, friendly and engaging service Manage all activity within the marketing department, ensuring all service standards are followed Execute marketing plans and programs in conjunction with the Sales department to ensure profit growth Oversee all marketing initiatives for the hotel Research, analyze and monitor financial, technological, and demographic factors so that market opportunities may be capitalized on Plan and oversee the hotels advertising and promotion activities, including print, electronic, and direct mail Communicate with outside advertising agencies on ongoing campaigns Recommend pricing strategy for the hotel that will result in the greatest market share Work with the Public Relations department and artists to oversee copywriting, design, layout, and the production of promotional materials Follow the annual budget and administer that budget in a fiscally responsible manner Balance operational, administrative and Colleague needs Follow departmental policies and procedures Follow all safety policies Other duties as assigned</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous senior leadership experience within Marketing required Computer literate in Microsoft Window applications and or relevant computer applications required University/College degree in a related discipline required Excellent communication skills, both written and verbal required Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to focus attention on guest needs, remaining calm and courteous at all time.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Consistently offer professional, friendly and engaging service</p><p>Manage all activity within the marketing department, ensuring all service standards are followed</p><p>Execute marketing plans and programs in conjunction with the Sales department to ensure profit growth</p><p>Oversee all marketing initiatives for the hotel</p><p>Research, analyze and monitor financial, technological, and demographic factors so that market opportunities may be capitalized on</p><p>Plan and oversee the hotels advertising and promotion activities, including print, electronic, and direct mail</p><p>Communicate with outside advertising agencies on ongoing campaigns</p><p>Recommend pricing strategy for the hotel that will result in the greatest market share</p><p>Work with the Public Relations department and artists to oversee copywriting, design, layout, and the production of promotional materials</p><p>Follow the annual budget and administer that budget in a fiscally responsible manner</p><p>Balance operational, administrative and Colleague needs</p><p>Follow departmental policies and procedures</p><p>Follow all safety policies</p><p>Other duties as assigned</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous senior leadership experience within Marketing required</li><li>Computer literate in Microsoft Window applications and or relevant computer applications required</li><li>University/College degree in a related discipline required</li><li>Excellent communication skills, both written and verbal required</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible & reliable</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all time.</li></ul><p></p></section>
<p>مُنشئ محتوى ومدير وسائل التواصل الاجتماعي</p><p>نحن نبحث عن <strong>متقدمين شبابًا، متحمسين، والأهم من ذلك شغوفين</strong> للانضمام إلى فريق الإنتاج لدينا كمُنشئ محتوى و<em> مدير وسائل التواصل الاجتماعي</em>.</p><p>قبل التقديم، نود أن نكون واضحين بشأن طبيعة هذا المنصب.</p><p>نحن <strong>شركة إنتاج أفلام تستعد لتصوير مسلسل تلفزيوني في جميع أنحاء الأردن</strong>. رغم أن العمل في إنتاج فيلم قد يبدو مثيرًا، إلا أن الواقع يتطلب جهدًا. يتطلب هذا المنصب أيام عمل طويلة، قدرة جسدية، مرونة، وشغفًا حقيقيًا بصناعة الأفلام وإنتاج المحتوى.</p><p>الوظيفة</p><p>من المتوقع أن يكون جدول العمل نحو <strong>12–14 ساعة يوميًا، 6 أيام في الأسبوع</strong>.</p><p>قد يبدو يوم التصوير النموذجي كالتالي تقريبًا:</p><ul><li>1–2 ساعة للنقل من وإلى موقع التصوير</li><li>1 ساعة للإعداد والتحضير</li><li>10 ساعات تصوير</li><li>فترة استراحة لمدة ساعة بعد حوالي 6 ساعات من التصوير</li></ul><p>سيتم التصوير في مواقع مختلفة في الأردن، بما في ذلك <strong>بيئات نائية وتحدّية مثل وادي رم</strong>.</p><p>يجب أن تكون مستعدًا للعمل في ظروف قد تشمل <strong>درجات حرارة عالية أثناء النهار ودرجات حرارة أحر من البرودة أثناء الليل</strong>.</p><p>عند التصوير حول عمّان، يجوز للمتقدمين عادة العودة إلى منازلهم بعد يوم العمل. عندما ينتقل الإنتاج إلى مواقع نائية، <strong>سيتم توفير الإقامة من قبل الشركة</strong> طوال فترة الإقامة.</p><p>مدة العقد</p><p>سيكون الانخراط الأول لمدة <strong>60 يومًا</strong>.</p><p>اعتمادًا على متطلبات الإنتاج، قد يتم تمديد الانخراط حتى <strong>90 يومًا كحد أقصى</strong>. وسيتم إشعاركم بأي تمديد قبل الموعد بإشعار مسبق كافٍ.</p><p>من الذي نبحث عنه</p><p>نبحث عن متقدمين مبدعين، مجتهدين، قابلين للتكيّف، ولديهم اهتمام حقيقي بصناعة الأفلام والمحتوى.</p><p>1. الخبرة السابقة</p><p>من الأفضل أن يكون المتقدمون قادرين على تقديم <strong>مؤشرات الأداء الرئيسية أو نتائج قابلة للقياس من الأعمال السابقة</strong> كمدير وسائل تواصل اجتماعي، مُنشئ محتوى، أو في دور مماثل.</p><p>مع ذلك، <strong>ليست هناك خبرة مطلوبة</strong>.</p><p>نحن ندرك أن العديد من الأفراد الموهوبين والمتحمسين في بداية مسيرتهم المهنية، ونشجع المتقدمين الواعدين على التقديم حتى لو لم يكن لديهم سجل مهني واسع.</p><p>2. التعليم</p><p>يجب أن يكون لدى المتقدمين <strong>شهادة جامعية مكتملة</strong>.</p><p>درجتك، مجالك الدراسي، وGPA <strong>ليسوا مهمين بالنسبة لنا</strong>. نحن نهتم أكثر بقدرتك، سلوكك، إبداعك، واستعدادك للعمل.</p><p>3. المهارات التقنية</p><p>يجب أن يمتلك المتقدمون معرفة عملية جيدة بـ:</p><ul><li>برامج تحرير الفيديو والصور</li><li>تشغيل الكاميرا</li><li>أدوات وعمليات إنتاج المحتوى</li><li>منصات وسائل التواصل الاجتماعي وصيغ المحتوى</li></ul><p>4. المعدات والبرمجيات</p><p>ستوفر الشركة:</p><ul><li>هاتف الشركة</li><li>ميكروفونات مهنية</li><li>التراخيص البرمجية اللازمة</li></ul><p>يجب على المتقدمين توفير <strong>جهاز كمبيوتر محمول خاص بهم</strong> مناسب لعمليات التحرير وإنتاج المحتوى.</p><p>5. اللغات</p><p>يجب أن يكون المتقدمون <strong>طلاّقين في العربية والإنجليزية</strong> مكتوبةً ومحادثةً.</p><p>6. الإنتاج عن بُعد</p><p>يجب أن يكون المتقدمون مرتاحين للعمل في <strong>مواقع نائية لفترات مطوّلة</strong> والاقامة في سكن توفره الشركة عند الطلب.</p><p>التعويض</p><p><strong>الراتب الأساسي يبدأ من 400 دينار أردني شهريًا.</strong></p><p>قد يعتمد التعويض النهائي على خبرة المتقدم، القدرة التقنية، والمهارات المثبتة.</p><p> </p>
<h2 class="h5">وصف الوظيفة</h2>
<div class="t-break" data-jb-field="description">
<p><b>ملخص المنصب</b></p><p>يوفر مدير التخطيط والتحليل المالي (FP&A) على مستوى المنظمة لدى أنيرا القيادة في التخطيط المالي والميزانية والتنبؤ والتقارير الإدارية والتحليل المالي.</p><p>سيضع المدير الأول إطار تخطيط مالي شامل يوفر للإدارة معلومات في الوقت المناسب ودقيقة وقابلة للت action لاتخاذ القرار. سيعمل المنصب عن كثب مع قسم المالية والبرامج وتطوير الأعمال/جمع التبرعات وقيادة البلد لضمان أن تكون الخطط التنظيمية مستدامة ماليًا ومتوافقة بشكل مناسب مع الموارد المقيدة وغير المقيدة المتاحة.</p><p>إحدى المسئوليات الرئيسية للمنصب هي تعزيز عمليات الميزانية والتنبؤ في المقرات وفي مكاتب الدول وضمان أن تكون التوقعات المالية مدعومة بفرضيات واقعية تتعلق بتنفيذ البرامج والتمويل والتوظيف واسترداد التكاليف غير المباشرة والتزامات المنظمة.</p><p>س يلعب المدير الأول أيضًا دوراً رئيسيًا في تقوية تقارير الإدارة وتحسين الرؤية المالية عبر المنظمة، ودعم تنفيذ واستخدام فعال لأنظمة وأن tools التخطيط المالي في أنيرا.</p><p><br></p><p><b>المسؤوليات الأساسية</b></p><p><br></p><p><b>التخطيط المالي والميزانية والتنبؤ</b></p><p>● قيادة تطوير ميزانية المنظمة السنوية لأنيرا وتنسيق عملية الميزانية عبر المقرات ومكاتب الدول.</p><p>● وضع افتراضات ميزانية موحدة ونماذج وجداول زمنية وإجراءات عبر المؤسسة.</p><p>● قيادة إعادة التنبؤ التنظيمي بشكل دوري بناءً على الأداء المالي الفعلي وتنفيذ البرامج وتغيّر التمويل وخطط التوظيف وافتراضات تشغيلية محدثة.</p><p>● الحفاظ على توقعات مالية جارية توفر للإدارة رؤية حول الإيرادات المتوقعة والنفقات والمتطلبات النقدية والمركز المالي.</p><p>● دمج ميزانيات الدول والبرامج والإدارات والمقرات في خطة مالية على مستوى المنظمة.</p><p>● مراجعة submissions الميزانية من حيث الدقة والاكتمال والمنطق والاتساق مع أولويات المؤسسة.</p><p>● تطوير سيناريوهات مالية وتحليلات حساسية لدعم قرارات الإدارة والتخطيط على المدى الطويل.</p><p><br></p><p><b>التقارير الإدارية والتحليل المالي</b></p><p>● تطوير والحفاظ على حزمة تقارير مالية شهرية شاملة للإدارة العليا.</p><p>● تقديم تحليل فوري للأداء المالي الفعلي مقابل الميزانية والتنبؤ والفترات السابقة.</p><p>● تحديد الانحرافات المالية الكبيرة والاتجاهات والمخاطر والفرص والعمل مع الأقسام المسؤولة لفهمها ومعالجتها.</p><p>● تطوير لوحات البيانات ومؤشرات الأداء المالي الرئيسية التي توفر للإدارة رؤية واضحة للأداء المالي التنظيمي.</p><p>● إعداد التحليلات المالية العروض على المدير المالي والمدير التنفيذي والإدارة العليا ولجنة المالية والمراجعة و المجلس حسب الحاجة.</p><p>● ترجمة المعلومات المالية المعقدة إلى رؤى وتوصيات إدارية واضحة.</p><p><br></p><p><b>التخطيط المالي للبرامج والدول</b></p><p>● الشراكة مع مكاتب الدول وقيادة البرنامج لتعزيز التخطيط المالي للمشروعات والمستوى القطري.</p><p>● مراجعة الإنفاق المتوقع للبرامج مقابل التمويل المتاح وخطط التنفيذ.</p><p>● مراقبة تغطية تكاليف الدول والبرامج وتحديد فجوات تمويل محتملة قبل أن تصبح قضايا مالية.</p><p>● تحليل تخصيصات التكاليف التشغيلية والعمالة عبر مصادر التمويل المقيدة وغير المقيدة.</p><p>● دعم مكاتب الدول في تطوير توقعات إنفاق واقعية والمتطلبات النقدية.</p><p>● العمل مع قسم المالية والبرامج لتحسين دقة التوقعات المالية للمشروعات وتحليل الميزانية مقابل الواقع.</p><p><br></p><p><b>تحليل الإيرادات والتمويل</b></p><p>● العمل عن كثب مع تطوير الأعمال وجمع التبرعات والبرامج لدمج التمويل المؤكد والمحتمل في التوقعات التنظيمية.</p><p>● وضع افتراضات احتمال مناسبة للتمويل المحتمل والتأكد من أن التوقعات تميز بين الإيرادات المؤكدة والمتوقعة.</p><p>● تحليل الإيرادات المقيدة وغير المقيدة ومتطلبات الإنفاق المقابلة.</p><p>● الحفاظ على الرؤية حول الموارد غير المقيدة المتاحة والالتزامات المتوقعة مقابل تلك الموارد.</p><p>● دعم الإدارة في تقييم الآثار المالية للمنح الجديدة والمبادرات والاستثمارات الاستراتيجية.</p><p><br></p><p><b>استرداد التكاليف غير المباشرة وتغطية التكاليف</b></p><p>● مراقبة النفقات العامة للمؤسسة واسترداد التكاليف غير المباشرة مقابل تكاليف الدعم الفعلي.</p><p>● تحليل كفاية استرداد التكاليف غير المباشرة عبر المنح والبرامج.</p><p>● تحديد الفجوات بين تكاليف الدعم التنظيمي والمبالغ القابلة للاسترداد وتوصية بإجراءات تصحيحية.</p><p>● العمل مع تطوير الأعمال وفرق البرنامج لضمان إدراج التوظيف وتكاليف المباشرة والتكاليف غير المباشرة وتكاليف دعم المنظمة في ميزانيات المقترحات.</p><p>● مراقبة تغطية التكاليف في مكتب البلد واستخدام الموارد غير المقيدة.</p><p>● تطوير نماذج لدعم القرارات المتعلقة بتخصيص التكاليف والمرونة التنظيمية.</p><p><br></p><p><b>تخطيط القوى العاملة</b></p><p>● تنسيق التخطيط المالي للقوة العاملة مع الموارد البشرية وقيادة القسم.</p><p>● الحفاظ على توقعات الرواتب والتوظيف حسب القسم والبلد والمشروع ومصدر التمويل.</p><p>● تحليل الأثر المالي للوظائف الجديدة والشواغر وتعديلات الرواتب وإعادة الهيكلة وتغيرات التوظيف.</p><p>● تحديد الوظائف أو التكاليف التي لا تغطيها التمويلات المتاحة وتقديم رؤية مبكرة عن الفجوات المحتملة للإدارة.</p><p><br></p><p><b>تدفقات النقدية واستدامة المالية</b></p><p>● تطوير والحفاظ على توقعات التدفقات النقدية التنظيمية بالتنسيق مع الخزينة/المالية.</p><p>● ربط توقعات إنفاق البرنامج وتوقعات التمويل بالمتطلبات النقدية المتوقعة.</p><p>● تقديم تحليل استشرافي للسيولة والالتزامات المالية للمؤسسة.</p><p>● دعم الإدارة في تقييم الإنفاقات الكبرى والمبادرات والاستثمارات والالتزامات المالية الأخرى.</p><p>● تطوير سيناريوهات مالية لتقييم قدرة المؤسسة على الوفاء بالالتزامات المستقبلية وفق افتراضات الإيرادات والإنفاق المختلفة.</p><p><br></p><p><b>النُظم والبيانات وتحسين العمليات</b></p><p>● تعزيز استخدام أنظمة تخطيط موارد المؤسسات وأنظمة التخطيط المالي لدى أنيرا للميزانية والتنبؤ والتقارير والتحليل.</p><p>● الشراكة مع المحاسبة وتكنولوجيا المعلومات وأصحاب المصلحة الآخرين لتحسين جودة البيانات المالية وهياكل التقارير والأبعاد وتكامل الأنظمة.</p><p>● تطوير أدوات تقارير وتحليل معيارية تقلل الاعتماد على جداول البيانات اليدوية.</p><p>● ضمان الاتساق بين البيانات المحاسبية والميزانيات والتنبؤات ومعلومات المنح وتقارير الإدارة.</p><p>● الاستمرار في تحسين إجراءات FP&A والضوابط والوثائق وكفاءة التقارير.</p><p><br></p><p><b>شراكة الأعمال والمسؤولية المالية</b></p><p>● العمل كشريك مالي استراتيجي للإدارة العليا وقيادة الدول والبرامج وتطوير الأعمال/جمع التبرعات وغيرها من الأقسام.</p><p>● دعم أصحاب الميزانية في فهم أدائهم المالي ومسؤولياتهم.</p><p>● إرساء مساءلة واضحة للميزانيات والتنبؤات عبر الأقسام ومكاتب الدول.</p><p>● تحدي الافتراضات المالية بشكل بنّاء والتأكد من أن قرارات الإدارة مدعومة بتحليل مالي موثوق.</p><p>● بناء قدرات التخطيط والتحليل المالي عبر أنيرا من خلال الإرشاد والتدريب والعمليات المعيارية.</p><p><br></p><p><b><span></span>المخرجات الأساسية</b></p><p>سيكون مدير FP&A مسؤولاً عن ضمان التسليم في الوقت المناسب والدقيق لـ:</p><p>● الميزانية التنظيمية السنوية؛</p><p>● إعادة توقعات دورية للمنظمة؛</p><p>● التوقعات المالية الجارية؛</p><p>● حزمة التقارير الشهرية للإدارة المالية؛</p><p>● تحليل الميزانية مقابل الواقع والانحرافات؛</p><p>● التوقعات المالية للدول والبرامج؛</p><p>● تحليل الإيرادات وخطة التمويل؛</p><p>● تحليل التمويل المقيد وغير المقيد؛</p><p>● تحليل استرداد التكاليف العامة والتكاليف غير المباشرة؛</p><p>● تحليل التوظيف وتغطية التكاليف؛</p><p>● توقع التدفقات النقدية التنظيمية؛</p><p>● السيناريوهات المالية وتحليلات دعم القرار؛ و</p><p>● عروض مالية للإدارة العليا والمجلس.</p></div>
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<h3 style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0.5rem; line-height: 1.2; font-size: 22px; color: rgb(68, 132, 26);">مدير المناصرة السياسية والتأثير (INT11764)</h3>
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<div class="jobSumLabel" style="box-sizing: border-box; display: inline-block; margin-right: 5px; font-size: 1rem; margin-bottom: 0px;">المكان
<p>تبحث شركة رائدة في التصنيع عن مدير موارد بشرية وإداري متمرس لقيادة عمليات الموارد البشرية والإشراف على الأنشطة الإدارية والمرافق والأمن والعلاقات الحكومية في موقعها التصنيعي في سحاب. المسؤوليات الرئيسية</p><p><strong>الملف المرغوب للمرشح</strong></p><p>درجة البكالوريوس في الموارد البشرية أو إدارة الأعمال أو مجال related ذي صلة.<br>8-10+ سنوات من الخبرة في الإدارة المتقدمة للموارد البشرية والإدارية، ويفضل ضمن بيئات التصنيع أو الصناعية.<br>خبرة عملية قوية مع أنظمة الموارد البشرية (HRMS).<br>إتقان جيد للإنجليزية؛ العربية لغة أصلية/متقنة.<br>مهارات تواصل وتفاوض وقيادة وحل نزاعات قوية.<br>شخصية حازمة ومبادر وذكية عاطفيًا.<br>الإلمام بمنطقة سحاب الصناعية وديناميكيات المجتمع المحلي مفضل جدًا.<br>يجب أن يكون مقيمًا حاليًا في الأردن.<br>يجب أن يكون بالإمكان انضمامه خلال مدة أقصاها 30 يومًا.</p>
<p><h4>الوصف</h4>
<p>قيادة وإدارة وظائف إدارة الأداء في البنك، والتعويضات والمزايا، وإدارة المواهب، وخطط الاستمرارية. تطوير وتنفيذ برامج الأداء والمكافآت ومزايا الموظفين بما يتماشى مع أهداف البنك الاستراتيجية.</p>
<p>ضمان هياكل تعويض تنافسية ومزايا من خلال مقارنة الرواتب، وتحليل السوق، وممارسات تقييم الوظائف. الإشراف على عمليات إدارة أداء الموظفين، بما في ذلك وضع الأهداف، وتطوير مؤشرات الأداء، ومراجعات الأداء، وخطط التطوير.</p>
<p>قيادة إدارة المواهب، وخطط الاستمرارية، وتخطيط القوى العاملة، ومبادرات التطور الوظيفي لدعم النمو التنظيمي واستمرارية الأعمال. التعاون مع وظائف الموارد البشرية وأصحاب المصالح التجارية لتعزيز مشاركة الموظفين، والاحتفاظ، وتجربة الموظف بشكل عام.</p>
<p>ضمان العدالة الداخلية، والقدرة التنافسية الخارجية، والامتثال لسياسات البنك وإجراءاته والمتطلبات التنظيمية. قيادة مبادرات تنظيمية وجهود التحسين المستمر من خلال تطبيق أفضل الممارسات في إدارة التعويضات والأداء والمواهب.</p>
<p>توفير القيادة والتوجيه والإشراف التشغيلي عبر المقر الرئيسي والشركات الفرعية والفروع الدولية. رصد مؤشرات الموارد البشرية الرئيسية، إعداد تقارير الإدارة، ودعم اتخاذ القرار من خلال التحليل المستند إلى البيانات والتوصيات.</p>
<h4>المتطلبات</h4>
<ul>
<li>درجة البكالوريوس في إدارة الأعمال، أو المصرفية، أو الموارد البشرية، أو مجال ذو صلة.</li>
<li>خبرة لا تقل عن 8 سنوات في وظائف الموارد البشرية ذات الصلة (الأداء، والتعويضات والمزايا، والمواهب، والاستمرارية).</li>
<li>شهادة مهنية في الموارد البشرية مفضلة (SHRM، CIPD، أو ما يعادلها).</li>
<li>إتقان جيد للغة الإنجليزية.</li>
<li>معرفة قوية بأنظمة وسياسات وإجراءات الموارد البشرية (إدارة الأداء، والتعويضات والمزايا، وخطط الاستمرارية).</li>
<li>فهم جيد لقانون العمل الأردني وأطر تنظيم الموارد البشرية.</li>
<li>إتقان استخدام أنظمة الكمبيوتر والتطبيقات المرتبطة بالموارد البشرية.</li>
<li>قيادة قوية، إشراف، ومهارات إدارة الناس.</li>
<li>اتصالات ممتازة، عرض تقديمي، إقناع وتأثير.</li>
<li>مهارات تخطيط وتنظيم وحل المشكلات قوية.</li>
<li>القدرة على الابتكار وتطوير برامج ومبادرات الموارد البشرية.</li>
<li>مهارات تعامل بين شخصية قوية والقدرة على العمل بفاعلية مع أصحاب المصلحة.</li>
</ul></p><p></p>
<p><h4>الوصف</h4>
<p>قيادة وإدارة وظائف إدارة الأداء في البنك، والتعويضات والمزايا، وإدارة المواهب، وتخطيط التعاقب. تطوير وتنفيذ برامج الأداء، والمكافآت، ومزايا الموظفين بما يتماشى مع الأهداف الاستراتيجية للبنك.</p>
<p>ضمان هيكل أجر ومزايا تنافسية من خلال مقارنة الرواتب، والتحليل السوقي، وممارسات تقييم الوظائف. الإشراف على عمليات إدارة أداء الموظفين، بما في ذلك وضع الأهداف، وتطوير KPI، ومراجعات الأداء، وخطط التطوير.</p>
<p>دفع إدارة المواهب، وتخطيط التعاقب، وتخطيط القوى العاملة، ومبادرات تطوير المسار المهني لدعم النمو التنظيمي واستمرارية الأعمال. التعاون مع وظائف الموارد البشرية وأصحاب المصلحة في الأعمال لتعزيز مشاركة الموظفين، والاحتفاظ بهم، والتجربة العامة للموظف.</p>
<p>ضمان الإنصاف الداخلي، والتنافسية الخارجية، والامتثال لسياسات البنك وإجراءاته والمتطلبات التنظيمية. قيادة المبادرات التنظيمية وجهود التحسين المستمر من خلال تطبيق أفضل الممارسات في إدارة التعويضات والأداء وإدارة المواهب.</p>
<p>تقديم القيادة والتوجيه والإشراف التشغيلي عبر المكتب الرئيسي والفروع التابعة والفروع الدولية. رصد مقاييس الموارد البشرية الرئيسية، إعداد تقارير الإدارة، ودعم اتخاذ القرار من خلال التحليل المستند إلى البيانات والتوصيات.</p>
<h4>المتطلبات</h4>
<ul>
<li>درجة البكالوريوس في إدارة الأعمال أو المصرفية أو الموارد البشرية أو مجال ذي صلة.</li>
<li>8 سنوات على الأقل من الخبرة في الموارد البشرية في وظائف ذات صلة (الأداء، والتعويضات والمزايا، والمواهب، والتعاقب).</li>
<li>يفضل شهادة مهنية في الموارد البشرية (SHRM، CIPD، أو ما يعادلها).</li>
<li>إتقان جيد للغة الإنجليزية.</li>
<li>معرفة قوية بأنظمة الموارد البشرية والسياسات والإجراءات (إدارة الأداء، والتعويضات والمزايا، وتخطيط التعاقب).</li>
<li>فهم جيد لقانون العمل الأردني والأطر التنظيمية الخاصة بالموارد البشرية.</li>
<li>إتقان في أنظمة الحاسوب وتطبيقات الموارد البشرية.</li>
<li>مهارات قيادية فاعلة، إشراف، وإدارة فرق قوية.</li>
<li>اتصالات ممتازة، وعرض تقديمي، وإقناع وتأثير.</li>
<li>مهارات التخطيط والتنظيم وحل المشكلات قوية.</li>
<li>القدرة على الابتكار وتطوير برامج ومبادرات الموارد البشرية.</li>
<li>مهارات تعامل بين شخصية قوية والقدرة على العمل بشكل فعال مع أصحاب المصلحة.</li>
</ul></p><p></p>