وظائف مدير مكتب

<p>POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Manage all activity within the marketing and public relations department, ensuring all brand standards are followed.<br> Serve as the hotelu2019s primary brand ambassador, ensuring that brand guidelines are followed.<br> Develop the hotelu2019s communication strategies and execute the marketing, public relations and marketing campaigns in conjunction with the Sales, Spa, Food and Beverage departments to ensure profit growth and brand exposure.<br> This includes but is not limited to the following:</p> <ul> <li>Hotel photography</li> <li>Creative direction for advertisements</li> <li>PR pitch calendars and tactical activities</li> <li>Development and dissemination of media releases, minimum 2 per month</li> <li>Guest and sales collateral pieces</li> <li>Build brand partnerships and generate consumer event activations at the property level</li> <li>Plan and execute 6 - 8 media events per year, ranging from restaurant launches, packages, media familiarization trips, etc.</li> <li>Research, analyze and monitor financial, technological and demographic factors so that market opportunities may be capitalized on</li> <li>Plan and oversee the hotelu2019s advertising and promotional activities, including print, electronic, radio, social and direct mail</li> <li>Develop promotional materials, including printed collateral</li> <li>Liaise with the regional and corporate office on projects to support FRHI initiatives</li> <li>Provide key messaging support for media interviews and for reputation management issues, i.e. crisis communications</li> <li>Develop and deliver insightful strategies and presentations to the executive committee and business departments where appropriate</li> <li>Manage PR and marketing agency resources for ad hoc projects and campaigns</li> <li>Update and regularly review all hotelsu2019 restaurant and spa listings in both print and electronic media</li> <li>Work with digital marketing to develop compelling consumer and media content</li> <li>Submit monthly reports to the Dubai Regional Office (DRO) outlining return on investment (ROI), media awareness/coverage and key activities</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum 5 - 8 years of experience in marketing/communications, preferably in a hotel environment</li> <li>Excellent English written and verbal communication skills required</li> <li>Proficiency in Word, Excel, and database management software</li> <li>The successful candidate will be an extremely organized, detail-oriented, professional, and a self-motivated team player with excellent interpersonal skills</li> <li>Must be able to work well under pressure and manage stakeholder expectations from each property</li> <li>University education preferred</li> <li>Experience with or contacts within GCC media marketplace are an asset</li> <li>Arabic language and written skills is an asset</li> <li>Marketing and PR agency experience is an asset</li> </ul></p><p></p>

<p><h4>About us:</h4> <p>MBC Group is the largest satellite TV and radio network based in Saudi Arabia. It broadcasts a portfolio of Arabic and Western entertainment channels as well as managing the Al Arabiya news channel. Shahid is the world’s leading Arabic VOD and SVOD streaming platform by MBC Group, offering premium content to Arab families, including binge-worthy exclusive Shahid Original Series; Shahid Premieres; Arabic movies fresh off the box office; live TV channels in true HD quality.</p> <p>MBC Shahid is the world’s leading Arabic VOD and SVOD streaming platform by MBC Group, offering premium content to Arab families, including binge-worthy exclusive Shahid Original Series; Shahid Premieres; Arabic movies fresh off the box office.</p> <h4>Responsibilities:</h4> <ul> <li>Support the development and optimization of discovery and personalization experiences across Shahid platforms</li> <li>Contribute to initiatives across Search, Recommendations, Navigation, and content discovery surfaces</li> <li>Work closely with Engineering, Data, UX, and stakeholders to define and execute product initiatives</li> <li>Analyze user behavior, engagement funnels, and platform metrics to identify opportunities for improvement</li> <li>Assist in defining product requirements, experimentation plans, and success metrics</li> <li>Contribute to A/B testing and experimentation initiatives</li> <li>Help improve content discoverability, relevance, personalization, and user engagement</li> <li>Monitor industry trends and emerging experiences across streaming, AI, personalization, and discovery</li> </ul> <h4>Requirements:</h4> <ul> <li>4-6 years of experience in Product Management or Product Owner roles</li> <li>Strong analytical and problem-solving skills</li> <li>Experience working with cross-functional Agile teams</li> <li>Ability to translate user and business problems into clear product requirements</li> <li>Comfortable working with data, KPIs, and experimentation</li> <li>Strong communication and stakeholder management skills</li> <li>Passion for consumer-facing digital products and user experiences</li> </ul> <h4>Nice to have:</h4> <ul> <li>Experience in Search, Recommendations, Personalization, Discovery, AI, or data-driven products</li> <li>Experience with experimentation or A/B testing</li> <li>Familiarity with ranking, relevance, recommendation, or discovery concepts</li> <li>Experience in streaming, media, gaming, e-commerce, or marketplace products</li> </ul></p><p></p>

<p><h4>Job description</h4> <p>At EY, we’re all in to shape your future with confidence.<br> We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.<br> Join EY and help to build a better working world.</p> <h4>The opportunity</h4> <p>EY is looking for a Senior Manager to join its Audit team at Jordan office to lead on complex audit engagements and support business growth. In this role, you will build and strengthen internal and external relationships while ensuring high-quality work is delivered to clients. You will identify and escalate risks, foster a positive learning culture, and mentor junior team members to support their development.</p> <h4>Your key responsibilities</h4> <p>As a Senior Manager, you'll manage the delivery of audit engagements by defining the audit strategy in consultation with the Associate Partners or Partners and executing it in compliance with Ernst & Young's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement. You’ll also assist in managing the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders as well as participate in business development initiatives.</p> <h4>Skills and attributes for success</h4> <p>Pro-activity, accountability and results-driven people will flourish in this environment. Dealing with competing priorities, understanding how to manage resources and communicating effectively are key skills. This will have a huge impact on those around you and help promote a positive work ethic.</p> <h4>Qualifications & experience</h4> <ul> <li>Nine years of professional experience in external audit</li> <li>Strong academic record and professional accounting qualification such as ACCA/ CPA/ CA</li> <li>Experience with a Big 4 accounting firm</li> </ul> <p><strong>Ideally, you’ll also have:</strong></p> <ul> <li>Experience of risk-based audit process</li> <li>Coaching, mentoring and counselling experience</li> <li>Experience in the Middle East & North Africa (MENA) region</li> <li>Proficiency in Arabic language</li> </ul> <h4>What we look for</h4> <p>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p> <h4>What we offer you</h4> <p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.</p> <p>Are you ready to shape your future with confidence? Apply today.</p> <p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p> <h4>About EY</h4> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p></p><p></p>

<p><h4>Job description</h4> <p>At EY, we’re all in to shape your future with confidence.<br> We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.<br> Join EY and help to build a better working world.</p> <h4>The opportunity</h4> <p>EY is looking for a Senior Manager to join its Audit team at Jordan office to lead on complex audit engagements and support business growth. In this role, you will build and strengthen internal and external relationships while ensuring high-quality work is delivered to clients. You will identify and escalate risks, foster a positive learning culture, and mentor junior team members to support their development.</p> <h4>Your key responsibilities</h4> <p>As a Senior Manager, you'll manage the delivery of audit engagements by defining the audit strategy in consultation with the Associate Partners or Partners and executing it in compliance with Ernst & Young's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement. You’ll also assist in managing the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders as well as participate in business development initiatives.</p> <h4>Skills and attributes for success</h4> <p>Pro-activity, accountability and results-driven people will flourish in this environment. Dealing with competing priorities, understanding how to manage resources and communicating effectively are key skills. This will have a huge impact on those around you and help promote a positive work ethic.</p> <h4>Qualifications & experience</h4> <ul> <li>Nine years of professional experience in external audit</li> <li>Strong academic record and professional accounting qualification such as ACCA/ CPA/ CA</li> <li>Experience with a Big 4 accounting firm</li> </ul> <p><strong>Ideally, you’ll also have:</strong></p> <ul> <li>Experience of risk-based audit process</li> <li>Coaching, mentoring and counselling experience</li> <li>Experience in the Middle East & North Africa (MENA) region</li> <li>Proficiency in Arabic language</li> </ul> <h4>What we look for</h4> <p>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p> <h4>What we offer you</h4> <p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.</p> <p>Are you ready to shape your future with confidence? Apply today.</p> <p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p> <h4>About EY</h4> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p></p><p></p>

<p><h4>Description</h4> <p>As a compliance manager at Tarjama, you will be responsible for ensuring the organization's ongoing compliance with applicable ISO standards, regulatory requirements, and internal governance frameworks. The role leads compliance monitoring, documentation control, internal audit activities, certification maintenance, and implementation of new management system standards, including emerging frameworks related to AI governance, privacy, and business continuity.</p> <p>The compliance manager plays a critical role in safeguarding certification status, reducing compliance risks, strengthening internal controls, and promoting a culture of quality, continuous improvement, and regulatory compliance across the organization.</p> <h4>Requirements</h4> <p><strong>Compliance management & governance</strong></p> <ul> <li>Ensure compliance with applicable ISO standards, regulatory requirements, and internal policies.</li> <li>Monitor regulatory changes and assess their impact on the organization.</li> <li>Support the development and continuous improvement of compliance frameworks and governance controls.</li> </ul> <p><strong>Internal audit & compliance reviews</strong></p> <ul> <li>Develop and lead the annual internal audit program across certified management systems.</li> <li>Conduct audits, report findings, and monitor corrective actions to closure.</li> <li>Evaluate the effectiveness of processes, controls, and compliance activities.</li> </ul> <p><strong>Documentation management & ISO compliance</strong></p> <ul> <li>Manage and maintain the organization’s controlled documentation system across multiple ISO certifications, ensuring all documents are properly created, reviewed, approved, and archived.</li> <li>Plan and execute scheduled reviews of policies, procedures, and work instructions in line with ISO requirements and internal governance timelines.</li> <li>Ensure timely updates of documentation following process changes, regulatory updates, audit findings, or operational improvements.</li> <li>Collaborate with process owners to ensure all operational changes are accurately reflected in controlled documentation.</li> </ul> <p><strong>Certification & standards management</strong></p> <ul> <li>Coordinate surveillance, recertification, and external audits.</li> <li>Support the implementation and maintenance of ISO standards, including ISO 9001, ISO/IEC 42001, ISO 27001, ISO 27701, and ISO 22301.</li> <li>Act as the primary liaison with certification bodies and external auditors.</li> </ul> <p><strong>Risk, non-conformance & continuous improvement</strong></p> <ul> <li>Manage compliance risks, non-conformances, and corrective action processes.</li> <li>Facilitate root cause analysis and drive continuous improvement initiatives across the organization.</li> </ul> <p><strong>Training, reporting & stakeholder support</strong></p> <ul> <li>Deliver compliance awareness and training programs.</li> <li>Prepare compliance reports, audit summaries, and management review inputs.</li> <li>Provide guidance to stakeholders on compliance requirements and best practices.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in quality management, business administration, engineering, information systems, risk management, or a related field.</li> <li>Professional certification as an ISO 9001 lead auditor is required.</li> <li>Minimum of 8 years of experience in compliance management, quality management, governance, risk management, or a related field.</li> <li>Proven experience in planning, conducting, and managing internal audit programs.</li> <li>Hands-on experience managing ISO-certified management systems and compliance frameworks.</li> <li>Experience coordinating external audits, certification activities, and regulatory compliance reviews.</li> <li>Strong knowledge of ISO standards, particularly ISO 9001, with familiarity with ISO 27001, ISO/IEC 42001, ISO 27701, and ISO 22301 considered an advantage.</li> <li>Experience in document control, policy development, and management system documentation.</li> <li>Knowledge of risk management, corrective action processes, and continuous improvement methodologies.</li> <li>Strong analytical, problem-solving, and organizational skills.</li> <li>Excellent communication, stakeholder management, and training facilitation skills.</li> <li>Proficiency in Microsoft Office applications and document management systems.</li> <li>Experience within technology, AI, professional services, or other regulated industries is preferred.</li> <li>Additional certifications related to auditing, compliance, information security, privacy, or AI governance are considered an advantage.</li> </ul></p><p></p>

<p><h4>Job description</h4> <p>At EY, we’re all in to shape your future with confidence.<br> We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.<br> Join EY and help to build a better working world.</p> <h4>The opportunity</h4> <p>EY is looking for a Senior Manager to join its Audit team at Jordan office to lead on complex audit engagements and support business growth. In this role, you will build and strengthen internal and external relationships while ensuring high-quality work is delivered to clients. You will identify and escalate risks, foster a positive learning culture, and mentor junior team members to support their development.</p> <h4>Your key responsibilities</h4> <p>As a Senior Manager, you'll manage the delivery of audit engagements by defining the audit strategy in consultation with the Associate Partners or Partners and executing it in compliance with Ernst & Young's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement. You’ll also assist in managing the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders as well as participate in business development initiatives.</p> <h4>Skills and attributes for success</h4> <p>Pro-activity, accountability and results-driven people will flourish in this environment. Dealing with competing priorities, understanding how to manage resources and communicating effectively are key skills. This will have a huge impact on those around you and help promote a positive work ethic.</p> <h4>Qualifications & experience</h4> <ul> <li>Nine years of professional experience in external audit</li> <li>Strong academic record and professional accounting qualification such as ACCA, CPA, CA</li> <li>Experience with a Big 4 accounting firm</li> </ul> <p><strong>Ideally, you’ll also have:</strong></p> <ul> <li>Experience of risk-based audit process</li> <li>Coaching, mentoring and counselling experience</li> <li>Experience in the Middle East & North Africa (MENA) region</li> <li>Proficiency in Arabic language</li> </ul> <h4>What we look for</h4> <p>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p> <h4>What we offer you</h4> <p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.</p> <p>Are you ready to shape your future with confidence? Apply today.</p> <p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p> <h4>About EY</h4> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p></p><p></p>

<p><h4>Job description</h4> <p>At EY, we’re all in to shape your future with confidence.<br> We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.<br> Join EY and help to build a better working world.</p> <h4>The opportunity</h4> <p>EY is looking for a Senior Manager to join its Audit team at Jordan office to lead on complex audit engagements and support business growth. In this role, you will build and strengthen internal and external relationships while ensuring high-quality work is delivered to clients. You will identify and escalate risks, foster a positive learning culture, and mentor junior team members to support their development.</p> <h4>Your key responsibilities</h4> <p>As a Senior Manager, you'll manage the delivery of audit engagements by defining the audit strategy in consultation with the Associate Partners or Partners and executing it in compliance with Ernst & Young's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement. You’ll also assist in managing the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders as well as participate in business development initiatives.</p> <h4>Skills and attributes for success</h4> <p>Pro-activity, accountability and results-driven people will flourish in this environment. Dealing with competing priorities, understanding how to manage resources and communicating effectively are key skills. This will have a huge impact on those around you and help promote a positive work ethic.</p> <h4>Qualifications & experience</h4> <ul> <li>Nine years of professional experience in external audit</li> <li>Strong academic record and professional accounting qualification such as ACCA, CPA, CA</li> <li>Experience with a Big 4 accounting firm</li> </ul> <p><strong>Ideally, you’ll also have:</strong></p> <ul> <li>Experience of risk-based audit process</li> <li>Coaching, mentoring and counselling experience</li> <li>Experience in the Middle East & North Africa (MENA) region</li> <li>Proficiency in Arabic language</li> </ul> <h4>What we look for</h4> <p>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p> <h4>What we offer you</h4> <p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.</p> <p>Are you ready to shape your future with confidence? Apply today.</p> <p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p> <h4>About EY</h4> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p></p><p></p>

<p><h4>About us:</h4> <p>Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters.</p> <h4>Key responsibilities:</h4> <ul> <li>Achieve the goals and OKRs established by management;</li> <li>Create, revise, and edit written content in Arabic and English across multiple formats, body copy, teasers, titles, and more;</li> <li>Translate and adapt content from English to Arabic, including events, attractions, venues, FAQs, artist names, and UX texts;</li> <li>Review and QA existing translations for accuracy, tone consistency, and grammatical correctness;</li> <li>Upload and manage content via internal back-office and CMS systems following defined workflows;</li> <li>Optimize content following SEO best practices to improve discoverability and search performance;</li> <li>Handle translation requests from marketing, product, and sales teams, including decks, presentations, and promo texts;</li> <li>Write compelling headlines, CTAs, category labels, and UX microcopy with creativity and flair;</li> <li>Adhere to brand tone and style guidelines; suggest improvements and flag translation errors proactively;</li> <li>Review and edit English content, ensure originality through plagiarism checks, and rewrite it to align with our brand tone of voice.</li> </ul> <h4>Requirements:</h4> <ul> <li>2+ years of experience writing and editing English and Arabic content;</li> <li>Committed to producing 100% human-written content and translations;</li> <li>Ability to manage multiple projects and meet deadlines;</li> <li>Creativity and flair when writing headlines, descriptions, and CTAs;</li> <li>Strong editing, proofreading, and copywriting skills in both languages with the ability to adapt content to different audiences while maintaining the brand's tone of voice;</li> <li>Knowledge of SEO best practices is a plus;</li> <li>Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams;</li> <li>Strong problem-solving and critical thinking abilities;</li> <li>Strong attention to detail and commitment to delivering high-quality content.</li> </ul> <h4>Benefits:</h4> <ul> <li>A dynamic and inclusive work environment;</li> <li>The opportunity to work with a leading ticketing provider in GCC;</li> <li>A chance to contribute to the entertainment industry and help shape experiences for thousands of users.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Consistently offer professional, friendly and engaging service<br> Lead and manage the F&B outlet team in all aspects of the department and ensure service standards are followed<br> Handle guest concerns and react quickly and professionally<br> To assist in the recruitment and training of F&B colleagues<br> Balance operational, administrative and colleague needs<br> Conduct regularly scheduled departmental meetings<br> Maximize revenues by communicating regularly with the food and beverage teams to implement agreed upon strategies, practices and promotions<br> Have full knowledge of all outlet menus<br> Manage the departmental budget<br> Follow outlet policies, procedures and service standards<br> Follow all safety and sanitation policies when handling food and beverage<br> Other duties as assigned</p> <h4>Qualifications</h4> <ul> <li>Previous food and beverage leadership experience required</li> <li>Previous point of sale system experience required</li> <li>Computer literate in Microsoft Windows applications required</li> <li>University or college degree in a related discipline preferred</li> <li>Excellent communication and organizational skills</li> <li>Strong interpersonal and problem solving abilities</li> <li>Highly responsible and reliable</li> <li>Ability to work well under pressure in a fast paced environment</li> <li>Ability to work cohesively as part of a team</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Consistently offer professional, friendly and engaging service<br> Lead and manage the F&B outlet team in all aspects of the department and ensure service standards are followed<br> Handle guest concerns and react quickly and professionally<br> To assist in the recruitment and training of F&B colleagues<br> Balance operational, administrative and colleague needs<br> Conduct regularly scheduled departmental meetings<br> Maximize revenues by communicating regularly with the food and beverage teams to implement agreed upon strategies, practices and promotions<br> Have full knowledge of all outlet menus<br> Manage the departmental budget<br> Follow outlet policies, procedures and service standards<br> Follow all safety and sanitation policies when handling food and beverage<br> Other duties as assigned</p> <h4>Qualifications</h4> <ul> <li>Previous food and beverage leadership experience required</li> <li>Previous point of sale system experience required</li> <li>Computer literate in Microsoft Windows applications required</li> <li>University or college degree in a related discipline preferred</li> <li>Excellent communication and organizational skills</li> <li>Strong interpersonal and problem solving abilities</li> <li>Highly responsible and reliable</li> <li>Ability to work well under pressure in a fast paced environment</li> <li>Ability to work cohesively as part of a team</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Consistently offer professional, friendly and engaging service.<br> Lead and manage the F&B outlet team in all aspects of the department and ensure service standards are followed.<br> Handle guest concerns and react quickly and professionally.<br> To assist in the recruitment and training of F&B colleagues.<br> Balance operational, administrative and colleague needs.<br> Conduct regularly scheduled departmental meetings.<br> Maximize revenues by communicating regularly with the food and beverage teams to implement agreed upon strategies, practices and promotions.<br> Have full knowledge of all outlet menus.<br> Manage the departmental budget.<br> Follow outlet policies, procedures and service standards.<br> Follow all safety and sanitation policies when handling food and beverage.<br> Other duties as assigned.</p> <h4>Qualifications</h4> <ul> <li>Previous food and beverage leadership experience required.</li> <li>Previous point of sale system experience required.</li> <li>Computer literate in Microsoft Windows applications required.</li> <li>University or college degree in a related discipline preferred.</li> <li>Excellent communication and organizational skills.</li> <li>Strong interpersonal and problem solving abilities.</li> <li>Highly responsible and reliable.</li> <li>Ability to work well under pressure in a fast paced environment.</li> <li>Ability to work cohesively as part of a team.</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity and inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Manage all activity within the marketing and public relations department, ensuring all brand standards are followed.<br> Serve as the hotelu2019s primary brand ambassador, ensuring that brand guidelines are followed.<br> Develop the hotelu2019s communication strategies and execute the marketing, public relations and marketing campaigns in conjunction with the Sales, Spa, Food and Beverage departments to ensure profit growth and brand exposure.<br> This includes but is not limited to the following:</p> <ul> <li>Hotel photography</li> <li>Creative direction for advertisements</li> <li>PR pitch calendars and tactical activities</li> <li>Development and dissemination of media releases, minimum 2 per month</li> <li>Guest and sales collateral pieces</li> <li>Build brand partnerships and generate consumer event activations at the property level</li> <li>Plan and execute 6 - 8 media events per year, ranging from restaurant launches, packages, media familiarization trips, etc.</li> <li>Research, analyze and monitor financial, technological and demographic factors so that market opportunities may be capitalized on</li> <li>Plan and oversee the hotelu2019s advertising and promotional activities, including print, electronic, radio, social and direct mail</li> <li>Develop promotional materials, including printed collateral</li> <li>Liaise with the regional and corporate office on projects to support FRHI initiatives</li> <li>Provide key messaging support for media interviews and for reputation management issues, i.e. crisis communications</li> <li>Develop and deliver insightful strategies and presentations to the executive committee and business departments where appropriate</li> <li>Manage PR and marketing agency resources for ad hoc projects and campaigns</li> <li>Update and regularly review all hotelsu2019 restaurant and spa listings in both print and electronic media</li> <li>Work with digital marketing to develop compelling consumer and media content</li> <li>Submit monthly reports to the Dubai Regional Office (DRO) outlining return on investment (ROI), media awareness/coverage and key activities</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum 5 - 8 years of experience in marketing/communications, preferably in a hotel environment</li> <li>Excellent English written and verbal communication skills required</li> <li>Proficiency in Word, Excel, and database management software</li> <li>The successful candidate will be an extremely organized, detail-oriented, professional, and a self-motivated team player with excellent interpersonal skills</li> <li>Must be able to work well under pressure and manage stakeholder expectations from each property</li> <li>University education preferred</li> <li>Experience with or contacts within GCC media marketplace are an asset</li> <li>Arabic language and written skills is an asset</li> <li>Marketing and PR agency experience is an asset</li> </ul></p><p></p>

<p>Oversee the day-to-day operations of the store and ensure smooth business activities.<br><br>Deliver excellent customer service by greeting customers, addressing inquiries, and resolving complaints in a professional and timely manner.<br><br>Monitor and analyze sales performance, identify trends, and implement actions to achieve sales and profitability targets.<br><br>Monitor top-selling products, identify stock gaps, and coordinate replenishment activities to maximize sales opportunities.<br><br>Manage inventory activities including receiving shipments, stock transfers, stock counts, damaged items, returns, and shrinkage control.<br><br>Ensure stock levels are maintained and orders are placed accurately to support business needs.<br><br>Maintain high visual merchandising standards and ensure the store's appearance reflects brand guidelines at all times.<br><br>Monitor the cleanliness and maintenance of sales areas, stockrooms, cash registers, and store facilities.<br><br>Prepare staff schedules based on business requirements, sales forecasts, and operational needs.<br><br>Set daily sales targets and communicate objectives clearly to the store team.<br><br>Recruit, train, coach, and motivate employees to ensure high levels of performance and engagement.<br><br>Conduct regular performance discussions and support employee development initiatives.<br><br>Manage store expenses and ensure operations remain within approved budgets.<br><br>Prepare and review reports related to sales, inventory, operational performance, and key business indicators.<br><br>Ensure compliance with company policies, operational procedures, and local regulations, including maintaining valid store licenses and employee documentation.<br><br>Monitor market trends, customer needs, and competitor activities and share insights with management.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in business administration, Retail Management, or a related field.<br><br>4-6 years of experience in retail operations or a similar role.<br><br>Minimum 2 years of experience in a managerial or supervisory position.<br><br>Proficiency in Microsoft Office applications.<br><br>Fluency in English; Arabic is an advantage.</p>

<p><h4>Company description</h4> <p><strong>About Orient Express</strong><br> Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express Sailing Yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine-dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express.</p> <h4>Job description</h4> <p>Should have comprehensive and up to date knowledge of all the outlets' unique selling points, features, amenities, services, and policies and those of the competition.<br> Identify and target potential market opportunities to expand the business.<br> Negotiate and finalize contracts with clients.<br> Work closely with the Sales & Revenue Department as the point of contact for all F&B related bookings and enquiries, in close coordination with the Outlet Managers to promote special events and occasions.<br> Achieve all individual hotel food & beverage sales targets in your area by maintaining and creating a close relationship with customers.<br> Generate new and maintain existing customer relationships through various sales activities and create awareness of the hotel outlets and facilities through face-to-face sales calls, telephone calls, entertainment, site inspections, etc., to ensure complete coverage of own portfolio of accounts and achieve set targets and maximum possible productivity.<br> Ensure that all incoming requests are addressed within 24 hours in order to avoid customer complaints and loss of business.<br> Display a pleasant manner and positive attitude at all times to promote a good company image to guests and colleagues in order to avoid internal or external complaints.<br> Closely monitor the accounts' revenue and business production of own business portfolio and maintain an up-to-date “Account & Contact Database” in the property management system as well as maintain end of month production reports.<br> Update the hotel on the negotiation/progress of every event and use the technology available for communication and client correspondence.<br> Provide feedback to the Director of Food & Beverage on changing market conditions, review direct competition and conduct regular research to identify new selling strategies.<br> Participate in any training and development programs as recommended by senior management.<br> Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment.<br> Conduct site inspections with prospective and existing clients.<br> Prepare weekly, monthly, quarterly, and annual reports as required. Assist with compilation of competitive intelligence information.<br> Other tasks as assigned.</p> <h4>Qualifications</h4> <ul> <li>Possess minimum a hospitality degree or similar; commerce, sales and marketing, business administration, or any relevant courses.</li> <li>Minimum two years post graduate work experience in a similar position.</li> <li>Have a minimum of 2-3 years' experience in sales in U.A.E. market; experience in the food & beverages sectors would be an advantage.</li> <li>Fluency in English is essential.</li> <li>Proficient in MS Office applications, Excel, and PowerPoint.</li> <li>Energetic, passionate, and self-motivated.</li> <li>Able to determine and prioritize tasks under minimum supervision.</li> <li>Proficiency in CRM software and data analysis tools.</li> </ul> <h4>Additional information</h4> <ul> <li>A competitive salary package.</li> <li>ALL - Heartist® Program: Employee benefit card offering discounted rates at all Accor locations and partner venues worldwide.</li> <li>Learning & development: Opportunity to develop your talent and grow within your property and across the world!</li> </ul></p><p></p>

<p>A technical role seeking expertise in bid writing, grant management and effective donor management.</p><p>Day to day, this role will feel like managing a list of technical tasks such as budget tracking, donor emails and database updates, as well as carving out quiet time to write effective funding proposals and convincing reports. We are looking for someone who can translate the project team's ideas into smart log frames and persuasive arguments and someone who can use reporting to tell a powerful story about project impact. The scope of this role has the potential to grow significantly based on the strengths and ambitions of the right candidate.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Commitment to theatre, play &amp; meaningful participation</li><li>Commitment to care (humans first)</li><li>Growth mindset</li><li>Open &amp; effective communication</li><li>Resilience &amp; adaptability</li><li>Commitment to excellence (in every detail)</li></ul><h3>KEY RESPONSIBILITIES</h3><h4>Grant Management, Donor Management &amp; Reporting:</h4><ul><li>Oversee Seenaryo s Play-based learning and Theatre grants in accordance with the Seenaryo Strategy to ensure all Key Performance Indicators are met</li><li>Liaise and communicate effectively with Project Teams and Operation Teams to ensure grants are implemented successfully.</li><li>Manage donor relationships in Jordan and Palestine, including: producing management and donor reports and ensuring all reports are submitted in a timely and quality manner; liaising with donors on finances and deliverables.</li><li>Ensure that all activities operate within all policies and procedures of the organisation and donors, and comply with all relevant legislation, compliance requirements and professional standards.</li><li>Troubleshoot, identify and evaluate risks associated with the activities and take appropriate action to control the risks together with Project Teams.</li><li>As budget holder on assigned grants, manage and write complex budgets, authorise and monitor project spends and where appropriate perform other budget holder duties. All spending must be in line with donor regulations and contracted budgets.</li><li>Report on grants in line with donor deadlines, striving to tell a powerful story of impact and seeking the relevant data, learnings and project information required.</li><li>Oversee the successful implementation of Monitoring and Evaluation tools and systems, assess data for reporting purposes, feed in ideas to design of MEAL processes.</li><li>Participate in weekly fundraising meetings and Board meetings where required and communicate relevant programme, fundraising and operational updates in these meetings.</li></ul><h4>Grant Writing (Jordan &amp; Palestine):</h4><ul><li>Design projects in consultation with the project teams and write, submit and manage grant proposals, applications and supporting documents (e.g. summaries and decks on Seenaryo s work).</li><li>Work with the CEOs, Directors, and Project Teams to map donor priorities and potential funding opportunities, linking these to Seenaryo s Strategic Priorities.</li><li>Work with the CEOs, Directors, and Project Teams to support or, where agreed, lead relevant donor relationships ensuring Seenaryo is effectively represented to be best placed to secure future funding.</li><li>Work with the CEOs, Directors and the Lebanon Head of Programmes to monitor and strategically develop Seenaryo s programmes, in line with Seenaryo s Fundraising Strategy.</li><li>Take a leading role in building and fostering new relationships with donors and other partners and stakeholders, with a specific focus on international donors, embassies, international trusts and foundations and Jordan-based philanthropists.</li></ul><h4>People Management &amp; Representing Seenaryo:</h4><ul><li>In consultation with other relevant staff recruit, interview and select well-qualified new staff and ensure they are effectively inducted.</li><li>The position has the possibility of line managing external consultants and other staff which includes leading their continuous review to ensure that the team is to deliver quality implementation of projects.</li><li>Feed into activity reporting systems in Jordan (through working groups) to ensure Seenaryo s activities in Jordan are logged and recognised in the wider NGO/INGO eco-system.</li><li>Represent Seenaryo and successfully share strategic and programmatic updates where relevant at conferences, cross sectoral working groups and in donor consortiums.</li><li>As part of an ambitious and growing organisation with a united mission the role will also involve engaging with the Jordan team and wider organisation in other tasks not listed above, within reasonable expectation and in agreement with the GM s line manager e.g. contributing to the organisation of conferences, planning whole team Blue Sky meetings etc., and fundraising events in Jordan.</li></ul><h3>ESSENTIAL QUALIFICATIONS AND EXPERIENCE</h3><ul><li>More than 3 years of experience writing fundraising bids and managing grants</li><li>Experience securing and managing grants upwards of $75,000 (USD)</li><li>Experience in education and/or arts and/or the non-profit sector</li><li>Experience working with key NGO donors, Jordanian ministries or in funding consortia</li><li>Profound knowledge of and experience working in the Arab region, specifically Jordan</li><li>Fluent written and spoken English</li><li>Excellent knowledge of MS Office, Google Drive, Zoom</li></ul><h3>DESIREABLE EXPERIENCE</h3><ul><li>Master s degree or equivalent in a relevant field (e.g. education, theatre, arts, Community Development</li><li>Experience with MEAL tools, systems and data analysis</li><li>Experience in managing staff and supporting capacity development</li><li>Experience effectively integrating AI tools and processes for enhancing work experiences</li><li>Good written and spoken Arabic</li></ul>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <h4>Operations management</h4> <p>Supervise and coordinate the daily operations of the lounge, ensuring smooth service flow in alignment with Fairmont’s service standards.<br> Ensure the lounge’s ambiance, cleanliness, and presentation reflect the brand’s refined image.<br> Monitor product quality and consistency across all food and beverage offerings.<br> Work closely with the culinary and bar teams to curate and update menus that meet guest preferences and brand positioning.<br> Ensure all opening, closing, and cash handling procedures are properly followed.</p> <h4>Guest experience</h4> <p>Create a personalized and memorable experience for each guest, anticipating their needs and preferences.<br> Maintain a strong presence on the floor during service, engaging with guests and addressing feedback promptly.<br> Handle guest complaints with professionalism and empathy, turning moments of service recovery into positive experiences.<br> Build and maintain strong relationships with repeat and VIP guests, ensuring consistent loyalty to the Fairmont brand.</p> <h4>Team leadership</h4> <p>Recruit, train, and mentor a high-performing lounge team committed to excellence in service.<br> Conduct regular briefings, ensuring team members are well-informed about hotel promotions, service expectations, and operational goals.<br> Foster a positive work environment that emphasizes teamwork, respect, and continuous improvement.<br> Conduct regular performance reviews and support staff development through coaching and training initiatives.</p> <h4>Financial & administrative</h4> <p>Manage the lounge’s financial performance by monitoring budgets, controlling costs, and maximizing revenue opportunities.<br> Prepare monthly reports and forecasts for management review.<br> Implement effective upselling and suggestive selling strategies to increase average checks.<br> Oversee inventory control, procurement, and stock management to minimize waste and maintain cost efficiency.</p> <h4>Compliance & standards</h4> <p>Ensure full compliance with local health, hygiene, and safety regulations, as well as Accor and Fairmont brand standards.<br> Conduct regular inspections to ensure compliance with HACCP and cleanliness protocols.<br> Maintain operational readiness for brand audits and LQA (Leading Quality Assurance) evaluations.<br> Support Accor’s Planet 21 sustainability program through responsible resource management and eco-friendly practices.</p> <h4>Qualifications</h4> <ul> <li>Diploma or degree in hospitality management or a related field.</li> <li>Minimum 3–5 years of experience in a supervisory or managerial role within a luxury hotel or top luxury lounge/bar.</li> <li>Strong knowledge of beverage service, mixology, and premium product offerings.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proficiency in POS systems and Microsoft Office applications.</li> <li>Fluent in English; additional languages are an advantage.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <h4>Operations management</h4> <p>Supervise and coordinate the daily operations of the lounge, ensuring smooth service flow in alignment with Fairmont’s service standards.<br> Ensure the lounge’s ambiance, cleanliness, and presentation reflect the brand’s refined image.<br> Monitor product quality and consistency across all food and beverage offerings.<br> Work closely with the culinary and bar teams to curate and update menus that meet guest preferences and brand positioning.<br> Ensure all opening, closing, and cash handling procedures are properly followed.</p> <h4>Guest experience</h4> <p>Create a personalized and memorable experience for each guest, anticipating their needs and preferences.<br> Maintain a strong presence on the floor during service, engaging with guests and addressing feedback promptly.<br> Handle guest complaints with professionalism and empathy, turning moments of service recovery into positive experiences.<br> Build and maintain strong relationships with repeat and VIP guests, ensuring consistent loyalty to the Fairmont brand.</p> <h4>Team leadership</h4> <p>Recruit, train, and mentor a high-performing lounge team committed to excellence in service.<br> Conduct regular briefings, ensuring team members are well-informed about hotel promotions, service expectations, and operational goals.<br> Foster a positive work environment that emphasizes teamwork, respect, and continuous improvement.<br> Conduct regular performance reviews and support staff development through coaching and training initiatives.</p> <h4>Financial & administrative</h4> <p>Manage the lounge’s financial performance by monitoring budgets, controlling costs, and maximizing revenue opportunities.<br> Prepare monthly reports and forecasts for management review.<br> Implement effective upselling and suggestive selling strategies to increase average checks.<br> Oversee inventory control, procurement, and stock management to minimize waste and maintain cost efficiency.</p> <h4>Compliance & standards</h4> <p>Ensure full compliance with local health, hygiene, and safety regulations, as well as Accor and Fairmont brand standards.<br> Conduct regular inspections to ensure compliance with HACCP and cleanliness protocols.<br> Maintain operational readiness for brand audits and LQA (Leading Quality Assurance) evaluations.<br> Support Accor’s Planet 21 sustainability program through responsible resource management and eco-friendly practices.</p> <h4>Qualifications</h4> <ul> <li>Diploma or degree in hospitality management or a related field.</li> <li>Minimum 3–5 years of experience in a supervisory or managerial role within a luxury hotel or top luxury lounge/bar.</li> <li>Strong knowledge of beverage service, mixology, and premium product offerings.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proficiency in POS systems and Microsoft Office applications.</li> <li>Fluent in English; additional languages are an advantage.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We are seeking an experienced and technically strong Delivery Manager to lead the successful delivery of IT projects and technology initiatives.<br> In this role, you will oversee cross-functional technical teams, ensure high-quality solution delivery, and act as the primary liaison between IT, business stakeholders, the PMO, and external partners.<br> The ideal candidate combines strong technical expertise with exceptional leadership, communication, and project delivery skills, enabling teams to deliver innovative solutions on time and within scope.<br> Key Responsibilities Lead and coordinate cross-functional technical teams, including software developers, QA engineers, and technical specialists, throughout the project lifecycle.<br> Own the end-to-end technical delivery of multiple IT projects, ensuring successful execution from planning through deployment.<br> Serve as the primary IT point of contact for the PMO, business units, third-party vendors, and technology partners.<br> Translate business requirements into actionable technical plans, priorities, and delivery roadmaps.<br> Provide technical leadership to ensure solutions meet architecture, security, quality, and performance standards.<br> Manage IT project scope, schedules, resource allocation, deliverables, and technical dependencies.<br> Facilitate technical discussions, drive decision-making, and resolve delivery challenges across stakeholders.<br> Identify, assess, and mitigate technical risks while proactively managing project dependencies and blockers.<br> Coordinate smooth transitions between development, testing, release, and production deployment activities.<br> Monitor delivery progress, resource utilization, project health, and technical performance, providing regular updates to IT leadership.<br> Foster collaboration, accountability, and continuous improvement across technical teams to achieve successful project outcomes.<br> Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.<br> 7+ years of experience in software development, IT project delivery, or technology leadership roles.<br> Proven experience managing technical teams and delivering complex IT projects.<br> Strong understanding of software development methodologies, SDLC, Agile, and Scrum practices.<br> Experience working with PMOs, business stakeholders, vendors, and cross-functional teams.<br> Excellent leadership, stakeholder management, communication, and problem-solving skills.<br> Strong understanding of software architecture, application delivery, quality assurance, and deployment processes.<br> PMP, PRINCE2, Scrum Master, or Agile certifications are considered an advantage.<br></span> </div>

<p ><strong>Employee Position:</strong>&nbsp;Program &amp; Partnership Manager (PPM)</p> <p ><strong>Employment Category:&nbsp;</strong>Staff Employee</p> <p ><em>This position is currently structured as a part-time position at 20 hours per week. Subject to program needs and availability of funding, the position may be expanded to full-time employment.</em></p> <p ><strong>Primary Work Location:</strong>&nbsp;&nbsp;Amman, Jordan</p> <p ><strong>Position Reports To:</strong>&nbsp;&nbsp;&nbsp;Country Representative&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</p> <p><strong>Summary:&nbsp;</strong><br> The Program &amp; Partnership Manager (PPM) will work under the direction of the IOCC Country Representative, and in close coordination with IOCC project staff, in ensuring the quality of IOCC’s relief, early recovery, and development projects in Jordan – in line with IOCC and donor policies, procedures, and requirements.&nbsp; The PPM will support the Program Department in ensuring high quality implementation of project activities, adherence to IOCC project management processes, and supporting donor requirements, such as reporting.&nbsp; The PPM will focus on maintaining and growing IOCC’s relationships with key stakeholders while also identifying and building new partnerships. The PPM will support the expansion of IOCC’s work in Jordan, working with the Country Representative on business development. Day-to-day tasks include work on project implementation, as well as project reporting; supporting IOCC Jordan’s Monitoring, Evaluation, Accountability, and Learning (MEAL) on robust MEAL of projects and building IOCC Jordan’s evidence base; representing IOCC with key stakeholders and coordination with external bodies; and supporting the development of reports and proposals. With the Country Representative and Program Department, the PPM will support the capacity building of local partner(s). Additionally, the PPM will contribute to strategic initiatives and complete special projects, as assigned.&nbsp;</p> <p><br> <strong>General Responsibilities:</strong></p> <ul> <li>As directed, implement or support the Program Department in implementation of relief and development projects in accordance with the mission and goals of IOCC, IOCC and donor regulations, grant agreements, work plans, and budgets to meet objectives and serve targeted populations</li> <li>Work closely with the IOCC MEAL and Program Department to ensure project management tools are in place and properly utilized for assigned projects, supporting monthly review of project documents, indicator tracking tables, work plans, etc.</li> <li>Support the Finance &amp; Administration and relevant project staff in the financial management of assigned projects, including (but not limited to) tracking expenditures, regular budget reviews and forecasting, providing input for cash requests, etc.</li> <li>Lead internal tracking processes, i.e. for reporting, ensuring internal and external deadlines are met</li> <li>Participate in and, as assigned, lead the accurate and timely completion of internal and external narrative and financial reports</li> <li>As directed, lead or support sub-recipient management processes and capacity building, in coordination with relevant project staff</li> <li>Work closely with the Program Department and relevant Finance &amp; Administration staff on implementation of project-related procurements</li> <li>Represent IOCC in assigned coordination/working groups, forums, and meetings with donor, NGO, UN, government officials, local church, and other representatives</li> <li>Establish, develop, and maintain contacts and relationships with current and new partners and other key stakeholders</li> <li>Organize visits by donors, IOCC staff, and other guests and visitors to IOCC Jordan</li> <li>Support IOCC Jordan in strengthening its evidence base, including participating in and/or leading needs assessments and utilizing data, for project implementation and design</li> <li>Prepare needed communications and technical materials&nbsp;</li> <li>Build relationships with key stakeholders to promote future business development opportunities</li> <li>Support identification of potential, new partners</li> <li>Lead project design workshops with IOCC and local partner staff, as requested</li> <li>Support (and, as assigned, lead) concept note and proposal development processes from concept inception through submission, including writing and budgeting</li> <li>Manage and supervise assigned staff and support capacity development through IOCC’s performance management system</li> <li>Stay abreast of humanitarian, political, social, and other developments that may impact IOCC’s activities in Jordan and share relevant information within the IOCC Jordan office</li> <li>Support the Country Representative in strategic planning for the IOCC Jordan office and development and implementation of plans and processes</li> <li>Perform other duties as assigned or required</li> </ul> <p>&nbsp;</p> <p >&nbsp;</p> <p><strong>CONTACTS/KEY RELATIONSHIPS</strong></p> <ul> <li>IOCC Country Representative – Supervisor; Coordinate on program quality support, partnership building, business development, and assigned projects and special initiatives</li> <li>IOCC Program Department – Coordinate on implementation, monitoring, and reporting of assigned project(s) and tasks</li> <li>IOCC Finance — Coordinate financial oversight of assigned project activities, as well as payments and budget tracking and development of new project budgets</li> <li>IOCC Administration – Coordinate administration-related issues and procurement</li> <li>IOCC project field staff – Coordinate with and, as assigned, oversee, manage, and support capacity building</li> <li>Partner organization(s) – Support in the selection of, implementation of assigned project activities, and capacity building</li> <li>Donors – Build and maintain strong, positive relationship and set stage for business development opportunities, in coordination with the Country Representative</li> </ul> <p>&nbsp;</p> <p><strong>WORKING CONDITIONS / REQUIREMENTS</strong></p> <ul> <li>Primary working location is in Amman with travel throughout Jordan to monitor and/or support implementation of project activities and for referral and coordination meetings. Travel within the country is required with potential international travel, as needed.</li> <li>Awareness of local security situation and conditions</li> <li>Professional personal dress, behavior, speech, and conduct in accordance with IOCC policies</li> </ul> <p>&nbsp;</p> <p><strong>Knowledge and Skills: </strong>Strong project management, organizational, and analytical skills, including the ability to develop and monitor work plans, track progress against indicators, support budget monitoring and MEAL, and ensure timely completion of deliverables. Strong understanding of project cycles, donor compliance, reporting, partner coordination, and project implementation in relief, early recovery, and development contexts. Excellent written and verbal communication skills, including the ability to prepare high-quality reports, proposals, technical materials, and presentations for diverse audiences. Demonstrated ability to collect, review, validate, analyze, and use project data to support program quality, learning, evidence-based decision-making, and project design. Strong computer skills, particularly Microsoft Word, Excel, PowerPoint, Outlook, and project tracking tools. Ability to work collaboratively with multicultural and interdisciplinary teams, local partners, donors, government representatives, UN agencies, NGOs, and other stakeholders. Fluency in Arabic and English, spoken and written, is required. Ability to adapt to changing priorities and manage multiple tasks simultaneously. Technical knowledge in one or more areas of IOCC’s project implementation, such as protection, disability inclusion, health, livelihoods, early recovery, or community-based programming, is an asset.</p> <p>&nbsp;</p> <p><strong>Competencies: </strong>Ability to build, maintain, and strengthen effective working relationships with internal teams, partners, donors, government counterparts, coordination bodies, and other stakeholders. Strong representation, coordination, and partnership-building skills, with the ability to identify opportunities for collaboration and support business development. Ability to think strategically, analyze complex issues, and make sound recommendations to support program quality, project implementation, and organizational growth. Demonstrated commitment to accountability, transparency, confidentiality, and ethical conduct. Ability to ensure adherence to IOCC policies, donor regulations, grant requirements, local laws, and internal procedures. Strong capacity to manage competing priorities, meet deadlines, and operate effectively in changing and challenging contexts. Ability to supervise, mentor, and support staff, including through performance management and capacity development. Demonstrated sensitivity to cultural conditions and practices and commitment to working respectfully with diverse communities and stakeholders. Strong project, partnership, financial, and compliance management competencies.</p> <p>&nbsp;</p> <p><strong>Experience: </strong>A minimum of 10 years’ experience, working for a national or international NGO.&nbsp; Senior level project management experience required. Country office senior management team or leadership preferred.&nbsp; Familiarity with program management, including budgeting, financial management, cost analysis, and MEAL required. Experience working in non-traditional work environments, such as a refugee response and/or in a refugee camp required.&nbsp; Experience with gender mainstreaming in projects required, experience implementing gender-specific projects a plus. Experience with disability mainstreaming in projects required, experience implementing disability-specific projects a plus. Experience with protection programming required. Experience with institutional donors, such as US and European governments, required.</p> <p>&nbsp;</p> <p><strong>Certifications: </strong>University/college degree in relevant field required.&nbsp; Valid driving license required<strong>.</strong></p>